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What does a receptionist/security officer do?

Updated January 8, 2025
5 min read
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Receptionist/security officer responsibilities

Here are examples of responsibilities from real receptionist/security officer resumes:

  • Certify in first aid, CPR, and a.
  • Maintain a high level of alertness to ensure the well-being of their corporate clients HSBC.
  • Monitor all event activity, CCTV and maintain control over customers, residents and staff traffic throughout the property.
  • Monitor computer alarm systems, closed-circuit television (CCTV) systems and communicate by radio with mobile units to attend alarms
  • Patrol facility area and look for anything out of place: leaks, machinery not working properly, people, etc.
  • Foot patrol of interior and exterior to check / lock / unlock gates, entrances, doors, windows and vents.
  • Maintain a standard of punctuality and dependability of attendance and retain myself cleanliness, tidiness, neatness and appropriately attire.
  • Perform personal escorts, VIP services, and experience in controlling and deescalating physical altercations and accidents among customers and personnel.

Receptionist/security officer skills and personality traits

We calculated that 23% of Receptionist/Security Officers are proficient in Customer Service, Visitor Badges, and Front Desk. They’re also known for soft skills such as Communication skills, Good judgment, and Observation skills.

We break down the percentage of Receptionist/Security Officers that have these skills listed on their resume here:

  • Customer Service, 23%

    Answered questions and resolved or referred concerns by communicating proactively and demonstrating commitment to high quality customer service.

  • Visitor Badges, 17%

    Maintained security by following procedures; monitored logbook; and issued visitor badges

  • Front Desk, 10%

    Front Desk Administrator responsible for maintaining daily security logs regarding arrival and departures of the building.

  • Patrol, 8%

    Monitored Notifier panel system and dispatched patrol officer to certain location.

  • Client Facility, 7%

    Serve as first point of contact and gatekeeper for client facility by welcoming and directing on-site visitors.

  • Safety Hazards, 5%

    Monitor for irregularities, such as security breaches, facility and safety hazards

Most receptionist/security officers use their skills in "customer service," "visitor badges," and "front desk" to do their jobs. You can find more detail on essential receptionist/security officer responsibilities here:

Communication skills. One of the key soft skills for a receptionist/security officer to have is communication skills. You can see how this relates to what receptionist/security officers do because "security guards and surveillance officers must communicate effectively with others, even in stressful situations." Additionally, a receptionist/security officer resume shows how receptionist/security officers use communication skills: "monitored alarm system status and off-hour telecommunication systems. "

Observation skills. receptionist/security officers are also known for observation skills, which are critical to their duties. You can see how this skill relates to receptionist/security officer responsibilities, because "security guards and surveillance officers must be alert and aware of their surroundings, and be able to quickly recognize anything out of the ordinary." A receptionist/security officer resume example shows how observation skills is used in the workplace: "maintained daily logs, complete safe checks and generate observations and incident reports. "

See the full list of receptionist/security officer skills

The three companies that hire the most receptionist/security officers are:

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Receptionist/Security Officer Resume
Receptionist/Security Officer Resume
Receptionist/Security Officer Resume
Receptionist/Security Officer Resume
Receptionist/Security Officer Resume
Receptionist/Security Officer Resume
Receptionist/Security Officer Resume
Receptionist/Security Officer Resume
Receptionist/Security Officer Resume
Receptionist/Security Officer Resume
Receptionist/Security Officer Resume
Receptionist/Security Officer Resume
Receptionist/Security Officer Resume
Receptionist/Security Officer Resume
Receptionist/Security Officer Resume

Compare different receptionist/security officers

Receptionist/security officer vs. Officer

An officer is responsible for managing the daily operations of the assigned area, ensuring its peace and security by monitoring and reporting unusual and suspicious activities. Officers are the ones enforcing strict safety protocols and procedures to maintain the order within the premises. They also coordinate with law enforcement agencies in conducting appropriate investigations for any violating cases. An officer must be highly-knowledgeable of the law policies, as well as possessing excellent leadership skills to manage the members under the officer's patrol.

We looked at the average receptionist/security officer salary and compared it with the wages of an officer. Generally speaking, officers are paid $20,814 higher than receptionist/security officers per year.While the two careers have a salary gap, they share some of the same responsibilities. Employees in both receptionist/security officer and officer positions are skilled in customer service, patrol, and safety hazards.

These skill sets are where the common ground ends though. The responsibilities of a receptionist/security officer are more likely to require skills like "visitor badges," "provides administrative support," "front desk," and "client facility." On the other hand, a job as an officer requires skills like "public safety," "powerpoint," "law enforcement agencies," and "financial statements." As you can see, what employees do in each career varies considerably.

The education levels that officers earn slightly differ from receptionist/security officers. In particular, officers are 9.1% more likely to graduate with a Master's Degree than a receptionist/security officer. Additionally, they're 1.8% more likely to earn a Doctoral Degree.

Receptionist/security officer vs. Security specialist

A security specialist is responsible for maintaining the security of an organization's database, ensuring that it's free from cyber threats and unusual activities. Security specialists' duties include upgrading hardware and software applications, configuring networks to improve optimization, addressing any unauthorized access on the database, troubleshooting system discrepancies, conducting security audits on the system, and improving automated processes. A security specialist must have a strong command of programming languages and system codes, as well as broad experience with technical expertise.

A career as a security specialist brings a higher average salary when compared to the average annual salary of a receptionist/security officer. In fact, security specialists salary is $18,200 higher than the salary of receptionist/security officers per year.A few skills overlap for receptionist/security officers and security specialists. Resumes from both professions show that the duties of each career rely on skills like "customer service," "provides administrative support," and "patrol. "

Each career also uses different skills, according to real receptionist/security officer resumes. While receptionist/security officer responsibilities can utilize skills like "visitor badges," "front desk," "client facility," and "safety hazards," security specialists use skills like "ladders," "security incidents," "physical security," and "security clearance."

Average education levels between the two professions vary. Security specialists tend to reach higher levels of education than receptionist/security officers. In fact, they're 5.1% more likely to graduate with a Master's Degree and 1.8% more likely to earn a Doctoral Degree.

Receptionist/security officer vs. Unarmed security guard

The primary responsibility of an unarmed security guard is to monitor and protect properties against damage or criminal attack. They must be alert, patrol the premises, and respond to emergencies. They also monitor alarm systems and video surveillance cameras. In cases of security breaches, they are expected to bring in law enforcement agents.

On average scale, unarmed security guards bring in higher salaries than receptionist/security officers. In fact, they earn a $1,254 higher salary per year.receptionist/security officers and unarmed security guards both have job responsibilities that require similar skill sets. These similarities include skills such as "front desk," "patrol," and "safety hazards," but they differ when it comes to other required skills.

The required skills of the two careers differ considerably. For example, receptionist/security officers are more likely to have skills like "customer service," "visitor badges," "provides administrative support," and "client facility." But a unarmed security guard is more likely to have skills like "unarmed security," "english language," "unarmed guard," and "incident reports."

Unarmed security guards earn the highest salary when working in the utilities industry, where they receive an average salary of $31,285. Comparatively, receptionist/security officers have the highest earning potential in the utilities industry, with an average salary of $31,888.When it comes to education, unarmed security guards tend to earn similar degree levels compared to receptionist/security officers. In fact, they're 0.5% less likely to earn a Master's Degree, and 0.3% less likely to graduate with a Doctoral Degree.

Receptionist/security officer vs. Security

A Security's main responsibility is to keep people or an establishment safe. This responsibility is carried out by constantly patrolling a designated area and monitoring the activity within the premises. Most of the tasks involved are inspecting buildings and equipment, monitoring entry and exit points, reporting irregularities, responding to customers in distress, and other surveillance activities. The security is basically an establishment's first line of defense, this is why one must have good communication skills, keen observation and judgment, and as well as presence of mind.

Securities typically earn higher pay than receptionist/security officers. On average, securities earn a $144 higher salary per year.While their salaries may vary, receptionist/security officers and securities both use similar skills to perform their duties. Resumes from both professions include skills like "customer service," "front desk," and "patrol. "Each job also requires different skills to carry out their responsibilities. A receptionist/security officer uses "visitor badges," "provides administrative support," "client facility," and "security services." Securities are more likely to have duties that require skills in "ladders," "good judgment," "metal detectors," and "stars. "In general, securities earn the most working in the start-up industry, with an average salary of $31,007. The highest-paying industry for a receptionist/security officer is the utilities industry.securities reach similar levels of education compared to receptionist/security officers, in general. The difference is that they're 0.1% more likely to earn a Master's Degree, and 0.3% more likely to graduate with a Doctoral Degree.

Types of receptionist/security officer

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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