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Business Operations Manager jobs at Rekor Systems

- 177 jobs
  • Logistics/Operations/Order Fulfillment Manager - E-Bike Division

    Segway 4.3company rating

    Plano, TX jobs

    Logistics/Operations/Order Fulfillment Manager - eBike Division We are seeking an experienced and driven Logistics Manager to oversee the end-to-end fulfillment of orders for our eBike business. This role is critical in ensuring timely, cost-effective, and high-quality delivery of eBikes, parts, and accessories to our dealers, distributors, and direct-to-consumer customers worldwide. The ideal candidate combines deep logistics expertise with a passion for operational excellence and sustainable mobility. Key Responsibilities: Supply Chain & Transportation Management/Order Fulfillment: Ensure successful completion of dealer orders from order placement to order fulfillment, monitor and regular reporting for on time, accuracy and order fulfillment speed. Plan, manage, and optimize the transportation of eBikes, batteries, and components and final destinations and ensuring the on time delivery. Support in the Selection, negotiation, and help manage freight forwarders, 3PLs, and carriers for ocean, air, and ground transport. - Develop strategies to minimize transit time, costs, and environmental impact. Import/Export & Compliance: Oversee import/export documentation and customs compliance across North America- including US, CAN, MX and South America. Ensure compliance with regulations around lithium-ion battery transport (UN38.3, IATA, DOT). Maintain up-to-date knowledge of trade tariffs, duties, and international shipping restrictions. Inventory & Warehouse Coordination: Optimize inventory turns and proactively manage aging inventory. Reporting and managing with team to minimize excess inventory and ensure satisfactory levels of safety stock. Coordinate inbound and outbound logistics with global warehouses and fulfillment partners. Partner with supply planning and operations teams to maintain optimal inventory levels. Implement systems and processes to track and report stock movements in real time. Process Optimization & Systems/Data Analytics and Reporting: Identify and implement continuous improvements across logistics operations, from shipping accuracy to cost control. Improve reverse logistics process for damage claims, DOA etc. Help to coordinate logistics for battery recycle program. Metric reporting: Develop and manage KPIs around on-time delivery, freight spend, and inventory accuracy. Partner with IT and operations teams to enhance ERP/WMS integration and visibility. Cross-Functional Collaboration: Work closely with Product, Sales, Marketing and After-Sales teams to forecast demand and ensure seamless order fulfillment. Support new product launches by coordinating logistics readiness, packaging, and customs strategy. Lead communication on logistics timelines and constraints with internal and external stakeholders. Serve as the escalation point for complex order or customer issues, ensuring timely and professional resolution. Take active ownership from PO receipt to customer invoicing, ensuring accuracy, timeliness, and excellent service standards. Coach, mentor, and develop team members to enhance efficiency, accuracy, and customer satisfaction. Qualifications: Bachelor's degree in Supply Chain Management, Logistics, Business, or related field (Master's preferred). 6+ years of logistics, supply chain, or operations management experience in consumer electronics, automotive, or outdoor products-preferably eMobility or eBike sector. Strong understanding of international freight, customs, and regulatory compliance. Experience managing lithium-ion battery shipments strongly preferred. Proficiency with ERP and logistics software (SAP, NetSuite, or similar) and ability to learn custom-built software. Strong ability in reporting and data analysis with PowerBI, Excel Strong ownership and sense of responsibility to identify pain points and make recommendations on how to improve processes and drive process improvements with collaborative mindset. Excellent communication, negotiation, and analytical skills. Proven ability to manage multiple projects in a fast-paced, growth-oriented environment. In office in Plano, Texas Why Join Us: At Segway, we're shaping the future of urban mobility through intelligent, sustainable eBike solutions. You'll play a key role in scaling operations globally, ensuring that every customer and dealer receives their product efficiently and reliably.
    $53k-79k yearly est. 18h ago
  • Logistics Operations Manager, France, TikTok Shop

    Tiktok 4.4company rating

    Paris, TX jobs

    About the Team The Supply Chain and Logistics team plays a vital role in ensuring a strong and efficient supply chain and logistics infrastructure that drives business growth and enables global expansion. They provide business planning guidance and logistics strategy assistance to existing businesses, helping them optimise their operational efficiency. We are looking for an experienced logistics operations manager to manage the overall carrier performance in France IMPORTANT NOTE: * the role requires relocating to Madrid office as the EU logistics team seats there; * please submit your CV in English. Responsibilities * Overseeing the logistics operation in France, including (but not limited) to import clearance, courier delivery, warehouse fulfillment, reverse logistics, reverse warehouse; Responsible for end-to-end logistics performance from paid until delivered in different logistics modes; * Building and managing key strategic relationships with Key Sellers, 3PLs, and Logistics Providers; * As of the owner of SOP, responsible for operation performance indicator (KPI), deep the root cause of issue, feedback on the expected solution and business impact to solutions, providing short-term solution/support to the biz before long fixing is in place, driving the result until change deployment; * Conduct market and industry research, develop operation plans to address issues and hedge risks caused by market or policy changes if needed; * Manage day-to-day operations, track record of high performance and team improvement.Minimum Qualifications * Open to relocate to Spain; * Bachelor's degree or higher, preferably with engineering, science, logistics transportation, or operations management background; * Excellent understanding of any segment of logistics operation, including (but not limited to) data integration, first mile pickup, parcel sorting, linehaul, courier delivery, return process, and import clearance; * Solid working experience and relationship in 3PL management, preferably with courier(s) in the FR market; * Self-motivated and results-driven, analytical and data-driven; * Fluent in English; Fluent communication in French is also required to better communicate with France merchants and vendors Preferred Qualifications * Solid working experience in platform logistics within Europe, with deep understanding and working relationships with major courier companies; * Fair understanding of e-commerce marketplace operation and governance policy; * Able to do short-term business travel within Europe and UK;
    $42k-65k yearly est. 15d ago
  • Manager, Strategic Operations (AJC)

    Cox Holdings, Inc. 4.4company rating

    Atlanta, GA jobs

    Company Cox Enterprises Job Family Group Business Operations Job Profile Operations Management Manager Management Level Manager - Non People Leader Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % No Work Shift Day Compensation Compensation includes a base salary of $90,100.00 - $150,100.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Job Description The Atlanta Journal-Constitution, a leading metro news organization with a rich journalism history, seeks a Manager of Strategic Operations to support strategic and business operations. This is a new role and new discipline for the AJC, and we are looking for an eager builder who is ready to jump in, meet the organization where it is, to establish and execute excellent strategies that enable us to set and meet our ambitious growth goals as one team. This role will work across the AJC as we transform from a storied newspaper into a modern media company. In partnership with the Director, Strategic Operations, this role leads the strategic and business operations, enabling leadership to establish and evolve strategic direction for the AJC. This team lives at the intersection of all AJC teams and is responsible for understanding how the work of all teams affect one another. The Strategic Operations team establishes the processes and mechanisms by which we will have early warning signs of work being on/off track long before we see the results in our business metrics. Please note: This person must be based in Atlanta, GA. In this position, you will: · Execute the strategic operations framework to ensure cross-functional teams are aligned to the overall strategic goals of the business. The person in this role will partner with cross-functional team leaders in advising, setting, and managing their OKRs (Objectives and Key Results) to completion. This role will gather critical inputs including subscription and user models, marketing performance, audience analytics, content strategy, etc., that will inform the team during OKR planning. · Manage OKR tracking and evaluation across multiple cross-functional teams. This role will manage and evolve systems, processes, and excellence in using OKRs to create a line of sight into all work and the ability to detect early warning signs of work off track well ahead of having any effect on business outcomes. The person in this role will be responsible for leveraging best practices, seeking feedback, and evolving our OKR discipline with the leadership team. · Manage weekly and monthly mechanisms to evaluate business performance, audience performance, progress to work, and support teams to take action towards overall business goals. This role will liaise with multiple teams to identify and tee up key insights that positively affect metrics and business outcomes. This role is responsible for surfacing business insights, leading agreed upon actions to execution, and tracking the associated impact of those actions. · Manage AJC documentation and tooling (program, projects, processes) across departments and cross functional teams including output of work, stakeholder documentation, OKR documentation and actions, curation of assets, 3rd party processes, business continuity planning, and SharePoint management. · Manage AJC business information sharing across departments and cross-functional teams, including output of work, key calendar moments of product, marketing, and sales and subscriber event launches, and leadership reviews. This role will not only gather and be the centralized source of information but also ensure the appropriate information is shared across teams and in the right spaces. · Manage short-term and long-term project management initiatives, track progress, design work plans and dependencies, mitigate risks, provide statuses, manage stakeholder escalations and expectations, and ensure on-time delivery. This role will work in partnership with all departments and functions within AJC to achieve business goals for a particular project. Education: To qualify for the Strategic Operations Manager role, you need one of the following: · Bachelor's degree plus 6 years of relevant experience including at least 3-5 years of experience in operations management or project management roles and at least 1 year in a lead or management type position OR a Master's plus 4 years of relevant experience, including at least 1 year in a lead or management position OR 10 years of relevant experience (no degree required) Qualifications: · Demonstrated experience in operational and process management best practices, frameworks, and tools. · Experience implementing and working with OKRs and KPIs. · Ability to lead cross-functional teams without direct authority. · Proven ability to build deep trusted partnerships across internal and external teams. · Demonstrated ability to lead teams using project management methodology. · Ability to merge strategic planning with operational execution. · Proven ability to effectively balance short-term and long-term needs. · Ability to evaluate multiple solutions to any challenge. · Strong project management skills. · Process management and systems thinking. · Proactively identifies problems, poses solutions, and implements action plans and schedules. · Demonstrated ability for critical thinking, problem-solving, and creative solutions. · Impeccable written and verbal communication skills. · Empathy and high emotional intelligence (EQ). · Resourceful and mature operator. · Attention to detail and excels in timely delivery and execution. · Experience working with data and insights and presenting business insights. Benefits The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us As our primary divisions Cox Automotive and Cox Communications drive new waves of innovation, Cox Enterprises is entering spaces like cleantech, healthcare, esports and more. We're a family business guided by a legacy of bold innovation that's driven by those who want to make their mark. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $90.1k-150.1k yearly Auto-Apply 44d ago
  • US Customs & Trade Manager

    Expresspoint 2.8company rating

    El Paso, TX jobs

    Job Description Built on over 20 years of experience, ExpressPoint provides high quality multi-vendor depot repair and supply chain services at the lowest total cost. Serving large OEMs, field service providers, and 3PLs that support distributed IT and data center customers, we deliver 1.6 million global shipments annually at a 98%+ fill rate from ISO 9001:2015 certified facilities in the United States and Mexico. Our customers experience improved asset utilization and field force effectiveness, lower total cost and complete satisfaction. We also provide a fun, yet professional working environment. Our relaxed business casual dress code allows us to wear jeans daily! ExpressPoint has a full-time opportunity for a US Customs & Trade Manager in our East El Paso facility. This position leads trade compliance activities. Ensures import and export operations are in compliance with tariff and customs regulations. Ensures smooth, compliant movement of shipments for existing cross border IMMEX/Maquiladora operations and business development opportunities as a 3PL provider. EXPRESSPOINT EXPECTATIONS Have a sense of urgency. Possesses comprehensive professional knowledge and expertise. Able to effectively plan and organize (projects, assignments, etc.). Assumes personal responsibility for achieving established outcomes. Generates new ideas, challenges the status quo, supports innovation, solves problems creatively JOB RESPONSIBILITIES Manages import and export compliance program, including all risk areas: valuation, classification, country of origin, documentation, and record keeping. Expert understanding custom regulations, tariffs, and trade policies. Harmonized Tariff Schedule classification. Identifies opportunities for savings on duties, taxes, and other fees. Resolves custom related issues Monitors regulatory changes affecting customs and trade control requirements and translate changes into operational procedures. Stays current with U.S. Customs & Border Protection (CBP) regulations. Plans and oversees the flow of goods for international and domestic shipments. Ensures all import/export documentation in compliance with regulations. Calculates duties, tariffs, price conversions, weight, and volume of merchandise exported and imported. Oversees preparation of documents such as letters of credit, filing tariffs, bills of landing, license agreements, and other correspondence; coordinates other paperwork and documentation necessary to comply with tariffs and customs regulations. Serves as a liaison between CBP agents, brokers, banks, shippers, warehouse facilities and TECMA. Monitors shipments from origin to destination, proactively addressing delays or compliance issues. Maintains organized records of import entries and related documentation for audits and regulatory review. Performs other duties and special projects as assigned. Requirements Education: Associate or Bachelor's degree in Business, Logistics, Supply Chain or related field preferred, or equivalent experience. Experience: 7+ years of experience in customs clearance, import/export shipping, or related global trade operations. U.S. Customs Broker experience is preferred. Highly knowledgeable of U.S. Customs processes, including FTA, FTZ, ISF, C-TPAT and USMCA. Excellent organizational skills and attention to detail, strong analytical and problem-solving skills. Proficient with Microsoft Office Suite (Excel, Word, Outlook) and familiarity with compliance software.
    $96k-129k yearly est. 14d ago
  • Agile CoE Ops Program Manager

    BCG Digital Ventures 3.5company rating

    Atlanta, GA jobs

    Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You are joining BCG's Agile Centre of Excellence (CoE), an 80-person global strategic capability center and critical business partner of BCG's internal Digital Product Organization (DPO). This team is comprised of business and product delivery experts with specialization in Agile, Product Management, Product Delivery, Org Optimization and AI Innovation. This team is responsible for driving high-performance delivery of product, project and experience leveraging our expertise. This team directly partners with the Digital Product teams and shares in the delivery of their outcomes. Directly, this role and team report into 'Modern Work Experience and Enablement', a function within worldwide IT. The Digital Product Organization (DPO) is a 2000+ person, cross-functional product & platform org responsible for running and continuously driving digital product capabilities and experience for all internal BCG business services (HR, Marketing, Legal, Risk, Finance, IT, etc.) and the entire BCG workforce. The DPO has over 20 Product Portfolio Families, 130+ product squads and 10 centres of excellence. This organization operates in a fully mature Agile Enterprise operating model, since its transformation in 2021. This Manager level role is a critical and central part of the Agile CoE team. We are seeking an operations manager to drive high quality operations and accelerate the modernization agenda of our Agile Centre of Excellence (CoE). In this pivotal role, you will partner with the CoE Lead and Agile leadership team to help shape strategic priorities, support and/or manage forward-looking Agile CoE transformation initiatives and embed operational excellence that strengthens the CoE's impact across the firm. You will also help advance the CoE's strategy by ensuring smooth operations and tight alignment across regions, functions and partnerships worldwide. This position demands a strategic and operationally disciplined manager who can help translate organizational goals into scalable frameworks, foster high-performing teams, and champion global resource planning that maximizes ROI. By advancing strategic initiatives, strengthening governance, and driving operational excellence, you will help position the Agile CoE as a catalyst for transformation across BCG. At the same time, you will serve as a visible presence - ensuring teaming, inclusion, and continuous improvement to ensure the CoE remains adaptive, resilient, and future-ready. YOU'RE GOOD AT Strategic Support - Supporting the CoE's strategic agenda through insights, transformation initiatives, and cross-CoE operational support that enables cross-functional priorities. * Serve as a core member of the CoE's operations team, partnering with the CoE Lead to shape operational priorities that align with organizational goals and enterprise demand * Provide actionable insights and operational recommendations that directly inform decision-making at the leadership level * Support forward-looking initiatives and cross-functional programs that advance the CoE and the business' strategic agenda * Provide insights across CoEs and geographies, building partnerships and supporting cross-CoE initiatives aligned with the enterprise digital operating model * Organizes and facilitates operational and strategic leadership meetings across Agile CoE * Drives alignment of roadmap and critical outcomes across Agile CoE leadership team (aka Agile Coaches) - manages Agile Coach Sync Stakeholder Engagement - Enabling alignment, influence, and connectivity across leadership, stakeholders, and partnerships. * Amplify the impact of the CoE Lead by supporting their agenda, shaping priorities, influencing outcomes, and strengthening stakeholder relationships * Supports Agile CoE Leadership maintaining critical alignment across partnering teams and stakeholders (e.g. Portfolios, CoE's, governance teams & etc.), sub-teams, and regions to ensure seamless alignment, transparency, and collaboration especially on operational priorities * Cultivates and maintains strong relationships with internal partners (e.g. finance, HR, recruiting, procurement, governance, etc.) * Serve as a visible presence across the broader CoE, fostering teaming, collaboration and empowerment that extends beyond the operations team Operational & Delivery Excellence - Enabling scalable frameworks, governance, and innovation to deliver seamless global operations and Agile CoE measurable impact. * Manages and owns Agile CoE Quad planning, roadmap, Jira tracking, weekly reporting, and supports reducing impediments (as appropriate) across Core Agile CoE strategic agenda, Enterprise initiatives, and distributed portfolio (20) delivery plans developed by Agile Coaches per portfolio, per quad. * Translate and manage strategic Agile CoE operating goals into scalable and rigorously designed operational models and frameworks, ensuring initiatives deliver measurable impact with strong attention to detail across regions * Manage CoE daily operations, including but not limited to managing cross-functional dependencies, risks, and governance to ensure seamless delivery * Manage Agile COE annual budget and financial planning, partnering directly with the Agile COE Finance Business Partner * Modernize the Agile CoE operating standards by aligning standards across UX, C&C and EA COE ops and leveraging digital platforms, automation, and measurability to drive efficiency, strengthen resilience, and ensure value realization through the CoE workforce's delivery. Resource & Capacity Governance - Maximizing ROI through supporting resource planning, talent development, and sustainable workforce strategies. * Manage global resource planning, staffing and demand planning as a critical function to the Agile CoE redeployable resource strategy - ensures assignments balance priorities, skills and capacity. * Manage workforce strategies with speed and precision, ensuring investments deliver maximum ROI and align with long-term business objectives * Balance immediate operational needs with long-term transformation and investment priorities to optimize efficiency and impact * Manages and maintains strong relationships with Agile CoE resource vendors. Manages vendor contracting and invoicing. Manages CWR resource onboarding, tracking, offboarding processes. Ensures Agile CoE maintains aligned to Procurement standards and policies. * Manages day to day responsibilities and valuable delivery by Agile CoE intern(s) * Drive expertise development across Agile experts - Manage Agile CoE skill repository, training strategy, allocation and tracking system, budget - aligned with CoE Leaders direction. * Enable and drive an inclusive, high-performing, joyful culture across the Agile CoE - manages affiliation strategy, partners with local hub leads, Manages affiliation budget globally and allocations. Change Leadership, Transformation & Continuous Improvement - Enable change and fostering innovation to ensure agility, resilience, and continuous advancement of the CoE. * Drives and champions improvements to leadership team effectiveness, decision-making processes, and ways of working across the CoE * Assists and supports Agile CoE Leader and leadership team in driving standards and consistency across entire Agile CoE team * Assists and supports Agile CoE Leader and Leadership Team in driving x-Agile COE change (e.g. Talent management changes, SL role expansion, etc.) * Enable adoption of best practices, systems, and digital tools that embed operational excellence and agility at scale - build a high quality, highly effective CoE op model. * Assist change management efforts, ensuring smooth transitions during structural shifts, delivery disruptions, and strategic pivots * Foster a culture of innovation and continuous improvement that enables the CoE to remain adaptive, resilient, and future-ready What You'll Bring * 5-7 years of relevant experience in a similar role * You will have a degree in Organizational Management, Project/Program Management, Business Administration, or equivalent practical experience * Proven track record in shaping and executing strategy, translating vision into operational plans with measurable outcomes * Demonstrated success in supporting/leading global initiatives, embedding operational excellence, governance, and scalable frameworks; strong background in project/program management * Exceptional stakeholder management skills, with the ability to build and influence strategic relationships across regions, functions, and seniority levels * Experience at hiring, managing and developing operational resources * Proven experience managing resource planning, demand management practices, and budget oversight * Proven experience manage more senior individuals, influencing their outcomes, building strong report, maintaining alignment and engagement * Background in change leadership and cultural transformation, including adoption of new systems, practices, and ways of working * Strong organizational and prioritization skills, with the ability to orchestrate complex global initiatives and enhance team productivity * Strong innovative mindset with ability to enable innovative change to have meaningful impact to ops process - Able to convert complex, slow, process heavy activities into effective, fast, streamlined, automated workflows that increase value delivery, customer engagement, speed, etc. * Commitment to fostering a team culture of inclusion, collaboration, and continuous improvement * Persistent and results-oriented, with a track record of driving execution across diverse stakeholders * Demonstrated ability to effectively work through ambiguity to create structured solutions with detailed plans to execute * Knowledge of Agile Methodologies and ways of working (Scrum, XP, DevOps...), understanding and applying "servant leader" mindset and with the ability to engage in Agile ceremonies to provide teams necessary direction and guidance * Ideally worked in global operations, strategy, and/or transformation teams in multinational environments Who You'll Work With The whole Agile CoE who are based across: US, UK, and India Various roles across the Digital Product Teams such as Product Portfolio Leads, Product Owners, Agile coaches and etc. Other functions across BCG such as Finance, Procurement and HR External partners such as tooling vendors and contingent worker vendors Additional info * For US locations only * In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. * The base salary range for this role in Atlanta is $146,000.00 - $178,000.00 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: * Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children * Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs * Dental coverage, including up to $5,000 in orthodontia benefits * Vision insurance with coverage for both glasses and contact lenses annually * Reimbursement for gym memberships and other fitness activities * Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan * Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement * Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) * Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
    $50k-84k yearly est. 19d ago
  • Director of Operations

    Hunt 4.6company rating

    Alpharetta, GA jobs

    Under the direction of the Vice President Operations, the Director of Operations is responsible for the leadership, operational, and financial oversight of their assigned communities and team to achieve company goals. This role's oversees a portfolio of properties and directly coordinates management of the assigned Community Directors. This position may work from a home office or office out of one of our properties or regional offices. What you will do Performs all tasks typically associated with managing staff such as, recruits, hires, trains, coaches, evaluates, and disciplines, up to and including termination of direct reports. Ensures the Community Director are satisfactorily leading his/her team to meet the goals and expectations set forth. Serves as Hunt's liaison with the Government and maintains an open line of communication with the local and other Government entities as necessary. Works as operational liaison between Vice President Operations and Community Director. Manages operations by directing and coordinating activities consistent with established goals, objectives, practices, and policies of the company. Sets specific goals for each property to ensure maximum focus and motivation for the team. Implements and follow ups on company initiatives designed to ensure sustainability of the projects. Works with the Vice President Operations to improve processes and management methods to generate above budgeted NOI. Provides mentoring and empowers site teams to operate independently, utilizing corporate support as needed. Assists Vice President of Operations with oversight and confirms Capital Projects are being completed in accordance with the approved budget. Mentors Community Directors in preparing annual operating capital budgets in coordination with the Vice President Operations. Participates in all property reporting requirements, both internal and external (i.e. DOD reports, Hunt board reports, Lender reports, etc.). Works with Community Director in the coordination and development of Annual Business Plans to present to Vice President Operations. Reviews, analyzes, and interprets current market and economic trends that may impact the property and implement short- and long-range marketing and leasing strategies to achieve the property's occupancy and revenue goals. Conducts property inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, general appearance, and appeal. Provides professional representation to command, housing, and other external parties both on and off site while representing Hunt Military Communities. This position requires driving for the Company using either 1) a Company vehicle, at any frequency from Rarely to Constantly; or, 2) a Personal or Rental vehicle to conduct Company business more than 50% of the time to perform work duties. Qualifications Bachelor's Degree in Business Administration, Marketing, Property Management, Required or other related discipline Required Six to seven years' previous multi-unit property leasing oversight experience at a Community Director level or above. Required and three to four year's previous experience managing others Required Strong computer skills with MS Office Suite (Word, Excel, PowerPoint, and Outlook). Previous experience with YARDI is preferred. Strong verbal and written communication skills. Ability to work effectively with employees at all levels of the organization as well as working with the military community and the military command. Strong computer skills and proficiency with MS Office applications. Required to possess and maintain a valid driver's license High performing, self-starter with excellent organizational and customer service skills, as well as the ability to work independently. Flexibility and time management skills are critical. Must demonstrate excellent written and verbal communication skills and interpersonal skills, particularly the ability to communicate effectively with all levels of management and industry and government professionals. Strong financial analysis background, excellent leadership and motivational skills are required. DL NUMBER - Driver's License, Valid and in State Required Certified Professional of Occupancy (CPO) Preferred Accredited Residential Management (ARM) Preferred Certified Apartment Manager (CAM)-NAAHQ Preferred Compensation We are committed to offering competitive and equitable compensation. Final salaries will be determined based on factors such as geographic location, skills, education, licenses, certifications, and/or experience. In addition to these factors - we believe in the importance of pay equity. We consider internal and external factors as a part of every final offer. We also offer a generous total compensation and benefits package. Benefits A competitive salary is only one part of your total rewards. We also offer a comprehensive benefits package, including paid time off, medical, dental, life and disability insurance, HSA/FSA accounts, retirement, rewards programs, and so much more! Click Here for Benefits Overview ******************************************************** You must be able to pass a drug, background screen and physical abilities test/motor vehicle record check (if one is required per the position). EEO/ADA The Company and its affiliates provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. #ZRHMH
    $72k-125k yearly est. 60d+ ago
  • Operations Manager

    Decypher 3.8company rating

    San Antonio, TX jobs

    Job Description Decypher is a leading integrator of professional, technology, and management solutions and services. We provide our services globally to Federal, Commercial, Local and State clients. Our employees are our most valuable asset and play an integral role in the success of Decypher and our clients. Working at Decypher is not a job, but a career where your talent and energy is respected, and you can personally make a difference. Decypher invites you to join our professional team. Decypher is an equal opportunity/affirmative action employer committed to diversifying its workforce (M/F/D/V). Job Summary: The Operations Manager is a key leadership role for driving the growth and strategic direction of the Account Management Team. This role involves developing and executing business strategies and fostering relationships that contribute to Decyphers overall growth and success. Responsibilities: Ensure the seamless and timely execution of a company's operations Lead daily business operations ensuring prudent allocation and utilization of resources to bolster the company's financial success Oversee Account Management Teams cultivating a conducive work environment focused on collaboration and teamwork to foster efficient productivity Build strong relationships with key stakeholders, including customers, partners, suppliers, executives and employees Develop and implement operational policies and procedures for efficient operations Manage day-to-day operations, overseeing the operations team and department Monitors employee and team performance, offering coaching, training, and feedback for improvement Handle budgets, forecasting, and resource allocation to meet strategic goals Collect and analyze operational data to support required reports and address customer related concerns Collaborate cross-departmentally to align operations with organizational objectives Enhance customer service quality and satisfaction Integrate new technologies and business processes, as needed Education and Experience Requirements: Bachelors degree in business administration, engineering, scientific, medical or related fields Program Management Professional (PMP) Certification - Preferred 5 years experience managing Federal contracts (DoD contracts - Preferred) Proven and successful experience leading large teams in fast-paced and dynamic environment Demonstrated collaborative and teamwork-oriented leadership style Must be able to analyze complex business data and make informed decisions Proven ability to develop and implement creative solutions to address challenges and aid teams in achieving objectives Strong public speaking and writing skills; ability to distill complex information into clear and concise messages
    $50k-90k yearly est. 26d ago
  • Operations Manager

    Decypher 3.8company rating

    San Antonio, TX jobs

    Decypher is a leading integrator of professional, technology, and management solutions and services. We provide our services globally to Federal, Commercial, Local and State clients. Our employees are our most valuable asset and play an integral role in the success of Decypher and our clients. Working at Decypher is not a job, but a career where your talent and energy is respected, and you can personally make a difference. Decypher invites you to join our professional team. Decypher is an equal opportunity/affirmative action employer committed to diversifying its workforce (M/F/D/V). Job Summary: The Operations Manager is a key leadership role for driving the growth and strategic direction of the Account Management Team. This role involves developing and executing business strategies and fostering relationships that contribute to Decypher s overall growth and success. Responsibilities: Ensure the seamless and timely execution of a company's operations Lead daily business operations ensuring prudent allocation and utilization of resources to bolster the company's financial success Oversee Account Management Teams cultivating a conducive work environment focused on collaboration and teamwork to foster efficient productivity Build strong relationships with key stakeholders, including customers, partners, suppliers, executives and employees Develop and implement operational policies and procedures for efficient operations Manage day-to-day operations, overseeing the operations team and department Monitors employee and team performance, offering coaching, training, and feedback for improvement Handle budgets, forecasting, and resource allocation to meet strategic goals Collect and analyze operational data to support required reports and address customer related concerns Collaborate cross-departmentally to align operations with organizational objectives Enhance customer service quality and satisfaction Integrate new technologies and business processes, as needed Education and Experience Requirements: Bachelor s degree in business administration, engineering, scientific, medical or related fields Program Management Professional (PMP) Certification - Preferred 5 years experience managing Federal contracts (DoD contracts - Preferred) Proven and successful experience leading large teams in fast-paced and dynamic environment Demonstrated collaborative and teamwork-oriented leadership style Must be able to analyze complex business data and make informed decisions Proven ability to develop and implement creative solutions to address challenges and aid teams in achieving objectives Strong public speaking and writing skills; ability to distill complex information into clear and concise messages
    $50k-90k yearly est. 60d+ ago
  • Deputy General Manager - Administration & Governance (Full-Time)

    Pelican Bay Foundation 4.2company rating

    Naples, FL jobs

    Full-time Description Pelican Bay Foundation is a master homeowners association and premier luxury community in Naples, FL. One of the area's largest exclusive enclaves, it spans more than three square miles and is bordered by pristine white-sand beaches. Our community offers one of the most diverse slates of amenities and activities in the region. The Foundation manages all amenities and common areas, including two beach facilities with private restaurants, three racquet facilities, two boardwalks, a fitness and wellness center, a community center, and approximately ~90 acres of land. With more than 6,500 residences and thousands of members, Pelican Bay is widely regarded as one of the most desirable communities in the country. About the Position The Deputy General Manager - Administration & Governance (DGM-A&G) is a senior leadership role responsible for the Foundation's governance, financial integrity, compliance, covenants, information technology, and emergency response/resiliency planning. Reporting directly to the General Manager, this role safeguards the Foundation's assets, ensures statutory compliance, and drives continuous improvement in HOA processes and systems. The DGM-A&G provides direct leadership for Finance/Accounting, Compliance & Member Services, Covenants, and IT. This leader partners closely with the General Manager, Board committees, and community stakeholders to maintain transparency, accountability, and organizational preparedness. The DGM-A&G will work hand-in-glove with the complementary Deputy General Manager responsible for the Community & Member Experience at Pelican Bay. What You'll Do Administration & Governance Serve as staff liaison for governance-related committees, ensuring clear communication and responsiveness. Ensure compliance with Florida Statute 720 and all relevant governance requirements (knowledge of FS 720 preferred). Develop and maintain policies and procedures that close gaps in governance, compliance, and member services. Provide reports, dashboards, and insights that give the GM, Board, and committees confidence in governance processes. Oversee official recordkeeping, member files, and timely responses to records requests within statutory deadlines. Engage third-party vendors, as needed, to fulfill records requests while safeguarding confidentiality and neutrality. Financial Management Lead the Finance/Accounting team in delivering accurate, timely, and transparent financial reporting for ~$25M in annual operations. Partner with the GM and Treasurer on budgeting, forecasting, and capital planning. Monitor performance, strengthen internal controls, and ensure audit readiness. Provide financial insights and recommendations to the GM, Treasurer, Finance Committee, and Board to enable informed decisions. Compliance & Member Services Oversee the Compliance function, ensuring consistent enforcement of community rules and member policies. Manage issuance of Foundation cards, access systems, and other member services. Ensure fees, usage policies, and requests are processed fairly, accurately, and promptly. Drive process improvements that modernize HOA administrative systems and improve member service. Covenants Oversight Manage review and approval processes for residential and commercial construction, renovations, and remodels in partnership with the Design Review Committee (DRC). Ensure covenant standards are applied consistently and in alignment with community goals. Partner with counsel and the Board on disputes and enforcement matters. Report on covenant compliance trends to inform planning and decision-making. Ensure Pelican Bay has the proper covenants and legal structures in place to preserve and develop the community according to the long-term vision and plan. Information Technology & Governance Lead the IT function to ensure secure, reliable, and efficient systems across the Foundation. Oversee IT governance in line with the Business System Governance Charter, including quarterly certifications and roadmap reporting. Strengthen data security, backup protocols, and access rights to ensure confidentiality and business continuity. Ensure IT services are responsive to their “customers”; the Foundation's departments; with urgency and accountability. Manage Bulk Media services as part of the IT portfolio. Manage vendor relationships and technology strategy to support efficiency and member engagement. Emergency Response & Resiliency Lead the Foundation's cross-functional Emergency Response Team, composed of Team Members from multiple departments. Ensure readiness, training, and effective response for hurricanes and other emergencies. Oversee all preparedness, communication, and recovery activities, ensuring services are restored quickly and safely post-event. Collaborate with Collier County, first responders, and external agencies to align response and resiliency efforts. Partner with the Resiliency Committee to develop, refine, and report on resiliency strategies. Strategic Development & Continuous Improvement Identify inefficiencies across Finance, Compliance, Covenants, IT, and governance functions. Implement process improvements, new policies, and systems that strengthen transparency and accountability. Benchmark against leading associations and industries to bring innovation into Pelican Bay governance. Build a culture of continuous improvement, empowering Team Members to suggest and adopt better ways of working. People & Culture Mentor and support directors in Finance, Compliance, Covenants, and IT. Promote Pelican Bay as a fun, fulfilling, and energizing place to work, where Team Members are valued and respected. Align department goals with Foundation mission and community priorities. Reinforce Core Values in all interactions with Team Members, committees, and members. Committee Partnerships Finance Committee IT Steering Committee Resiliency Committee Design Review Committee Member Policies & Relations Committee Requirements Skills & Experience 10+ years of leadership experience in finance, administration, governance, or risk management. Demonstrated success overseeing Finance/Accounting, Compliance, or IT functions in complex organizations. History of embedding long-term strategic direction into day-to-day actions Strong knowledge of HOA governance, statutory compliance, and records management; experience with Florida Statute 720 preferred. Proven ability to lead emergency preparedness and resiliency planning. Strong financial acumen, including budgeting, internal controls, and audit processes. Familiarity with covenants, permitting, or construction review preferred. Strong IT acumen, with experience in governance, cybersecurity, data security, and vendor management. Excellent communication and collaboration skills; effective at engaging committees, staff, and members. Education Bachelor's degree in Accounting, Finance, Business Administration, Information Systems, or related field required. Master's degree preferred. CAM license required (or obtained once employed). Leadership Competencies / Attributes Governance Partner - transparent, detail-oriented, and collaborative with Board and committees. Financial Steward - ensures accuracy, accountability, and fiscal discipline. Risk Manager - leads resiliency and emergency response planning with confidence. Process Improver - closes process gaps with policies, procedures, and technology solutions. Collaborative Leader - builds trust with the Finance Committee, IT Steering Committee, Resiliency Committee, and other governance groups. Culture Carrier - champions a workplace where Team Members feel valued, supported, and energized. Compensation & Benefits Pelican Bay Foundation offers a competitive total compensation and benefits package, including eligibility for annual bonus. Benefits include: Generous Paid Time Off (PTO) & Paid Holidays Medical, Dental, and Vision coverage 401(k) with employer match Company-paid life, disability, and AD&D insurance Free team member meals Employee Assistance Program Our Core Values Every Team Member at Pelican Bay Foundation lives by our Core Values: Welcoming: Create and embrace a sense of community and belonging for all. Collaborative: Leverage collective genius through communication, teamwork, and continuous improvement. Positive: Remain open to new ideas and use creative problem-solving to deliver exceptional member satisfaction. Respectful: Always do the right thing, even when difficult, and treat others with fairness, consistency, and respect.
    $46k-81k yearly est. 60d+ ago
  • Compensation Operations Manager

    Chewy, Inc. 4.5company rating

    Plantation, FL jobs

    We are hiring fantastic humans, and we hope that includes you! Are you looking for more than just a job? At Chewy, you'll find yourself on a career path with other amazing humans, like yourself. You'll be immersed in an environment that appreciates all your contributions, respects your individuality, and supports your career aspirations. We want to give you the opportunity to grow, earn competitive pay, and be happy while you do it. Sounds simple, but we love it. Your Opportunity: Chewy is seeking a Compensation Operations Manager to join our growing Total Rewards team. This role will provide core compensation operational support across cyclical compensation events (Year-End, Mid-Year), Workday system execution, and compensation data governance. We're looking for a meticulous compensation professional who can operate at depth, implement with speed and accuracy, and earn trust through reliable partnerships and data integrity. The ideal candidate will serve as the bridge between Compensation design and HR Solutions, ensuring high-quality execution of compensation programs through systems, processes, and reporting. What You'll Do: Lead the end-to-end operational execution of key compensation processes, including annual merit, bonus, and equity cycles Maintain and audit eligibility logic, load files, and reconciliation templates across Workday and other compensation tools Support and complete testing and validation (UAT) of compensation cycles in partnership with the HR Solutions team Build, update, and maintain documentation related to business rules and compensation eligibility Serve as the functional SME on Workday Advanced Compensation configuration inputs, collaborating closely with internal HR partners Own ongoing administration of MarketPay (survey refresh, job matching, annual migration) Manage compensation tooling and documentation platforms such as ServiceNow offer workflows and SharePoint Build and manage detailed project plans, calendars, and readiness deliverables for midyear and yearend compensation events Coordinate training resources, tools, and communications for HR Business Partners and People Leaders Partner with HR Solutions to ensure that SOX controls and data integrity standards are upheld Own audit readiness and support compensation program compliance monitoring What You'll Need: Bachelor's degree in HR, Business, Finance, or related field 4+ years of progressive experience in Compensation or Compensation Operations Strong understanding of compensation fundamentals, with hands-on experience managing compensation data, processes, and systems Functional knowledge of Workday (Advanced Comp) and related HCM platforms Experience using compensation survey tools (MarketPay a plus) Strong Excel skills (pivot tables, lookups, macros preferred) Experience coordinating cross-functional projects and leading systems-related testing/UAT #LI-Hybrid #LI-SS4 Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact **************. To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
    $49k-90k yearly est. Auto-Apply 60d+ ago
  • Manager, Operations

    Chewy, Inc. 4.5company rating

    Plantation, FL jobs

    Our Opportunity: Chewy is seeking a motivated and experienced Team Manager to join our WOW team, focused on leading operational teams through the lens of continuous improvement. This role blends hands-on leadership with Lean and 5S methodologies to drive efficiency, standardization, and best in-class quality. As a people-first leader, you will guide a team of direct reports, ensuring top-tier performance, innovation, and customer satisfaction across multi-workstream support environments. What You'll Do: Lead and mentor team members within a multi-workstream environment Ensure Standard Operating Procedures (SOPs) are regularly reviewed, updated, and followed to maintain operational consistency and compliance. Identify operational inefficiencies using data, trends, and feedback to implement process enhancements that improve team performance and customer satisfaction. Collaborate cross-functionally to support the deployment of new tools, processes, and system updates. Deliver individualized feedback and coaching to close performance gaps and develop top-performing teams. Conduct regular team huddles, performance calibrations, and retention checks to promote alignment and continuous learning. Monitor team metrics and prepare data-driven reports for leadership on productivity, quality, and process improvement outcomes. Partner with stakeholders across Customer Care Operations to drive scalable and sustainable improvements. What You'll Need: 2+ years of leadership experience in a customer service, fulfillment, or operations environment, preferably in high-volume, multi-channel settings. Demonstrated experience in process improvement, continuous improvement, or Lean initiatives. Hands-on knowledge of 5S principles and the ability to implement workplace organization strategies. Familiarity with SOP development, process mapping, and defect elimination. Proficiency in data analysis and the ability to translate metrics into actionable plans. Strong coaching, mentoring, and talent development skills. Excellent communication skills, both verbal and written. Ability to manage competing priorities in a fast-paced environment with a strong sense of urgency. Proficiency in Microsoft Office Suite, including Excel. Willingness to travel up to 20% and work flexible hours as needed. Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact **************. To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
    $49k-90k yearly est. Auto-Apply 22d ago
  • Director of Revenue Operations

    Greenbrook Medical 4.2company rating

    Tampa, FL jobs

    Job Description This role will have a start date at the end of March 2026. About Us At Greenbrook Medical, we believe seniors deserve more from the healthcare system-more time, more care, more coordination, and more heart. We provide high-touch, relationship-based primary care to seniors, built around one simple idea: deliver the kind of care we'd want for our own parents. Founded by two brothers inspired by their father's pioneering work in Medicare Advantage, Greenbrook is deeply personal and proudly modern. We quarterback our patients through their healthcare journey, making sure they're never alone in a complex system. Our business model is designed around patient outcomes, not volume-so we only succeed when our patients thrive. With roots in Tampa Bay and a partnership with Tampa General Hospital, we're growing thoughtfully to bring our model to more communities. Our team is the heart of it all: mission-driven, values-oriented, and relentlessly committed to taking the best care of our patients. About the Role The Director of Revenue Operations will be responsible for strengthening and scaling the engine that drives Greenbrook's financial performance across Medicare Risk Adjustment, HEDIS, billing, and medical records. We already have a successful model in place-your mandate is to take what works, make it consistent across markets, and build the next level of infrastructure (systems, processes, analytics, and talent) that will support scalable, repeatable revenue excellence as we grow. You'll design strategy, build dashboards and KPIs, operationalize best practices, and lead a high-performing team that ensures every patient interaction is translated into accurate and timely revenue. Reporting directly to the Chief Medical Officer, you'll collaborate closely with Clinical Ops, Finance, Technology, and Market Leadership to make sure our revenue programs stay ahead of our growth. This role is perfect for someone who thrives in high-accountability environments, understands the levers of full-risk Medicare Advantage, and loves to architect systems that turn great operations into great outcomes. If you want to help take an already working model and scale it with excellence, this is the role for you. Location: Remote, must be located in FL, VA, NY, MO or TX to be eligible for this role. Key Responsibilities Strategy & Program Design Own revenue strategy across MRA, HEDIS, Billing, and Medical Records Identify system-level levers to optimize RAF, quality scores, and revenue integrity Standardize best practices across all markets and clinics Reporting & Analytics Build and iterate on dashboards, KPIs, and scorecards for each revenue domain Monitor real-time performance, spot trends, and drive data-backed decisions Partner with Finance and Data teams to ensure revenue projections and accruals are accurate Process Design & Optimization Create scalable workflows for MRA coding, clinical documentation, billing, and HEDIS capture Implement tools, automations, and audits to improve accuracy and timeliness Reduce variation between physician panels through standard operating procedures Team Leadership & Performance Management Lead and develop teams across MRA coding, billing, medical records, and HEDIS Hire and onboard talent; coach and performance-manage effectively Set incentive plans aligned to KPIs and operational outcomes Cross-Functional Collaboration Partner with Clinical Ops to drive HCC capture and HEDIS performance Work with Providers and Market Leaders to align priorities Collaborate with Tech/Data on tools, workflow, and EMR performance Accountabilities RAF accuracy and completeness (e.g., year-over-year Delta RAF lift, validated HCC capture rate) HEDIS performance (e.g., gap closure %, measure compliance, overall Stars score) Billing accuracy & timeliness (e.g., clean claim rate, days in A/R, denial rate) Medical records integrity (e.g., chart completeness %, retrieval success rate) Team performance (e.g., productivity per coder, quality audit scores, hiring velocity) Revenue realization (e.g., captured vs. expected revenue, leakage reduction, audit recovery wins) Process consistency across markets (e.g., SOP adoption, variability reduction, error rates) About You Experience: 5+ years in full-risk Medicare Advantage provider or payer-side revenue program leadership At least 2 years of hands-on experience as an MRA coder Prior experience overseeing or partnering closely with medical billing teams Demonstrated success designing dashboards, KPIs, and scalable revenue workflows Certification: Required: CPC (Certified Professional Coder), CRC (Certified Risk Coder) Preferred: Advanced degree (MBA, MPH, MHA, etc.) Skills: Deep understanding of MRA, HEDIS, billing operations, and quality-linked revenue Ability to build and lead high-performing teams across multiple domains and manage effectively through layers (i.e. direct and indirect reports) Strong process-design and systems-thinking mindset Proven ability to translate data into operational action Strong communication and interpersonal skills Collaborative mindset with a willingness to learn and grow High attention to detail and commitment to excellence English required, Spanish a plus Values: You embody our core values of Heart, Excellence, Accountability, Resilience, and Teamwork. Why You Should be Excited Innovation: Be part of an innovative clinic setting the standard for senior-focused primary care. Work in a supportive, patient-first environment that values quality care. Impact: Be part of a mission-driven team focused on transforming healthcare for underserved seniors. Growth: We're building more than a company - we're building careers. As we grow, we're creating meaningful opportunities for you to expand your skills, take on new challenges, and shape your path forward. Compensation & Benefits: Competitive base salary and performance-based bonus, paid time off, health, dental and vision benefits, and 401K with a company match. Our Selection Process Our selection process typically includes an online application, initial interview, functional and values interviews, a case study, and a reference check. Equal Employment Opportunity and Commitment to Diversity At Greenbrook Medical, we believe the only way we accomplish our mission is by building the best team in healthcare. We do this through a culture of respect and belonging, ensuring our teammates feel cared for first and foremost. We will extend equal employment opportunity to all applicants without regard to age, race, ethnicity, sex, religion, sexual orientation, gender identity, socioeconomic background, disability status, military affiliation, pregnancy or any other status protected under federal, state and local laws. We encourage all who share our mission to apply. Greenbrook Medical will provide reasonable accommodations during the recruitment process. If you need additional accommodations or assistance, do not hesitate to contact our People team at ********************************.
    $59k-106k yearly est. 16d ago
  • Director of Operations

    Hut 8 3.6company rating

    Miami, FL jobs

    Imagine the ultimate destination for those who want to work at the cutting edge of technology, energy, and infrastructure. Hut 8 is on a mission to build and operate some of the world's largest data centers for next-generation computing workloads, including AI, Colocation, Cloud, and Bitcoin Mining. We are proud to offer interesting and challenging opportunities for individuals who want to build teams, solve problems, and make an impact from day one. If you're an ambitious individual looking for a career that is as rewarding as it is challenging, you've come to the right place. ABOUT THE ROLE The Director of Operations will be responsible for leading operations of Hut 8's Data Center business. This role includes overseeing the full range of facility operations, client services, engineering services, and critical infrastructure management. Your ability to drive continuous improvement, implement cutting-edge technologies, build a supporting team, and maintain strong relationships with both clients and internal stakeholders will be key to your success in this role. This role will report to the Senior Vice President, Managed Services. Some of the key responsibilities you should expect are the following: Operations Management Oversee day-to-day operations of data centers, ensuring consistent performance, uptime, and reliability. P&L and Budget Management Manage P&Ls, develop budgets, and ensure cost-effective operations while meeting performance goals. Strategic Planning & Innovation Develop long-term strategies to optimize efficiency, scalability, and service delivery. Implement new technologies and best practices to drive improvements. Service Delivery & Client Satisfaction Ensure exceptional service delivery for clients, focusing on uptime, reliability, and meeting SLAs. Team Leadership & Development Lead and mentor a high-performing team, fostering a culture of operational excellence, safety, and continuous improvement. Training Develop training documentation and procedures to ensure compliance with operating contract and support the development of operations personnel. Critical Facility Management Oversee key systems (power, cooling, network) to ensure optimal operation and reliability. Compliance & Risk Management Ensure adherence to industry standards and regulations. Manage risks to prevent disruptions. Vendor & Stakeholder Management Manage relationships with vendors and collaborate with internal teams to align operations with business goals. Energy Efficiency & Sustainability Drive energy optimization and sustainability initiatives to reduce costs and environmental impact. ABOUT YOU 7+ years of experience in data center operations, with at least 2 years in a senior leadership role overseeing a global portfolio of data centers. Proven track record in managing large-scale, mission-critical operations across multiple regions. Strong knowledge of data center infrastructure, including power, cooling, network systems, and fire suppression. Experience with P&L management, cost optimization, and operational strategy development. Skilled in driving efficiency and scalability in fast-paced, high-growth environments. Demonstrated ability to lead cross-functional teams and manage complex, global operations. Strong communication, interpersonal, problem-solving, and decision-making skills. Ability to foster collaboration and drive operational excellence across diverse teams. Deep understanding of data center operations, including industry standards (e.g., Uptime Institute, ISO 9001), regulatory compliance (e.g., HIPAA, SOC 2), and best practices. Familiarity with sustainability initiatives, energy efficiency strategies, and renewable energy sourcing. PMP, LEED, or other relevant certifications in project management, facilities management, or sustainability preferred. Knowledge of industry-specific certifications (e.g., BICSI, CEA-2019) is a plus. Strong understanding of critical data center systems, risk management, business continuity planning, and disaster recovery protocols. Experience with data center infrastructure management (DCIM) tools and other operational software is beneficial. ABOUT THE WORK ENVIRONMENT This role is in office at our corporate headquarters in the Brickell area of Miami, Florida. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WHAT MAKES HUT 8 A GREAT PLACE TO WORK Hut 8 offers a benefits and wellness program that includes medical, dental, vision, life, and short-term and long-term disability insurance, as well as paid time off. We are proud to invest in building the best team in the industry. At all levels of the organization, we are driven by an entrepreneurial spirit, radical transparency, and relentless growth mentality. At Hut 8, you will have the opportunity to: ▶ Work with bright, driven peers from a range of educational and professional backgrounds including software development, energy, engineering, entrepreneurship, investment banking, private equity, and management consulting ▶ Design and pitch new products, services, and other initiatives to a leadership team consisting of serial entrepreneurs and seasoned executives and backed by a board of directors consisting of industry veterans of energy, finance, and government ▶ Debate ideas and alternatives in a truly meritocratic setting where the learning curve is steep and the lessons come from both senior and junior members of the team ▶ Build a lifelong network of friends and professional connections at the cutting-edge intersection of technology, energy, and infrastructure
    $58k-112k yearly est. Auto-Apply 60d+ ago
  • Business Program Manager (Austin Site)

    FII 4.0company rating

    Austin, TX jobs

    As a Business Program Manager, he or she will manage the life cycle of products, services, and/or processes that deliver value to customers while meeting overall business requirements. The responsibility extends to driving and achieving business & financial results for the products/programs. Responsibilities include developing and executing system- and solution-level program plans and working cross-functionally to deliver products and services to meet or exceed customers' needs. The Business Program Manager will focus on managing programs and/or products through the coordination of various internal/external functional groups. This requires confidence in implementing complex project schedules and meeting deadlines and deliverables within a structured Time to Market process. Ultimately, the Business Program Manager will be the end-to-end owner of the business account he or she manages. Essential Functions Performs initial pricing and monthly quotation updates Conducts Strategies and Solutions Planning Design Business and Marketing Strategies Develops Customer and Partner Relationship and/or Sponsorship Performs Technology and Market trend Analysis Understands manufacturing processes and requirements for cost analysis Communicates and resolves issues between factories and customers Develops new business opportunities Exercises overall ownership of the managed accounts. Be the bridge among customers and Factory, R&D, Support, Suppliers, etc. Oversee production/delivery schedules to meet customer requirements Manages the cost and prices of parts and the whole unit Consider customers' needs in the development of products/solutions Perform other duties as assigned Required Qualifications Bachelor's degree in engineering, business management, information technology, marketing, or a related field 3-5 years of professional experience in project management, engineering, business, or technical field Must be able to travel 3-4 times a year for 3-4 weeks at a time to Mexico/Asia Excellent reading, writing, and verbal skills in English and Mandarin Chinese Proficient in MS Office, including Excel, Word, PowerPoint, Outlook Sales and business development experience Understands technology trends Detail-oriented with superb time management, organizational, and execution skills to meet deadlines. Able to multitask in a fast-paced environment. Proactive professional with a lot of patience High level of flexibility, discretion, professionalism, and integrity Ability to demonstrate critical thinking and decision-making skills Excellent written and verbal communication skills, listening, and interpersonal skills Proven ability to work both collaboratively on a team as well as independently on multiple high-priority projects Preferred Qualifications MS or MBA degree Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Experience: Program management: 3 years (Preferred) Business analysis: 3 years (Preferred) Manufacturing: 3 years (Preferred) Language: Chinese (Preferred) Spanish (Preferred)
    $34k-60k yearly est. Auto-Apply 60d+ ago
  • Junior Business Program Manager (Austine Site)

    FII 4.0company rating

    Austin, TX jobs

    As a Junior Business Program Manager, you will support the life cycle of products and services that deliver value to customers. During this time, you will learn how to develop system- and solution-level program plans and work cross-functionally to deliver products and services. Additionally, you will learn how to implement project schedules, meet deadlines, and provide deliverables within a structured Time to Market process. Essential Functions Gather cost information Develop a deep understanding of various costing models Validate basic quotes coming from our factories Deep dive quotes ensuring cost parity for like components or sub-assemblies Implement new cost initiatives as needed Assist accounting in loading the customer's cost tool Develop an understanding of deals and methods to close deals Create a collaborative, high-performing, productive team culture in project teams Develop an understanding of new service offerings from concept through delivery, such as understanding project dependencies and ensuring execution against project plans Develop business cases and define financial targets for each product Perform other duties as assigned Required Qualifications Education, Experience, and Training Bachelor's degree in engineering, business management, information technology, marketing, or a related field. Knowledge and Skills Excellent written and verbal communication in English and Mandarin Chinese, interpersonal skills. Proven ability to work both collaboratively and independently on multiple high-priority projects. Ability to demonstrate critical thinking and decision-making skills. Must be detail-oriented, have superb time management, organizational, and executional skills to meet deadlines. Ability to multitask in a fast-paced environment. Proficient in MS Office, including Excel, Word, PowerPoint, and Outlook. Other Requirements Must be able to travel 3-4 times a year for 3-4 weeks at a time to Mexico/Asia. The candidate should have a high level of flexibility, discretion, professionalism, and integrity, be proactive and professional with a lot of patience, and understand technology trends. Preferred Qualifications Sales and business development experience. Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Education: · Bachelor's (Required) Experience: · Business management: 1 year (Required) Language: . Chinese (Preferred)
    $34k-60k yearly est. Auto-Apply 60d+ ago
  • Revenue Operations Manager

    The Strickland Group 3.7company rating

    Fort Worth, TX jobs

    Join Our Team as a Revenue Operations Manager - Drive Growth and Operational Excellence! Are you passionate about streamlining operations, optimizing revenue processes, and driving business growth? We're looking for a strategic and results-oriented Revenue Operations Manager to join our dynamic team. In this role, you'll lead cross-functional initiatives to enhance revenue performance, implement scalable processes, and drive data-backed decision-making. Why You'll Love This Role: 💼 Comprehensive Training - Gain the support and tools needed to excel in revenue operations, with opportunities for continuous learning. ⏰ Flexible Work Schedule - Full-time or part-time opportunities with remote flexibility. 📈 Career Growth - Clear pathways for advancement into leadership roles across sales operations, finance, and strategy. 💰 Competitive Compensation - Base pay plus performance-based incentives and bonuses. Key Responsibilities: Develop and manage revenue operations strategies to optimize business performance. Collaborate cross-functionally with sales, marketing, finance, and customer success teams to streamline processes and ensure alignment. Implement and maintain CRM systems, ensuring accurate data tracking and reporting. Analyze sales performance metrics, generate insights, and recommend actionable strategies to drive revenue growth. Identify opportunities to enhance revenue forecasting, pipeline management, and sales productivity. Create and manage dashboards and reports to provide visibility into key performance indicators (KPIs). What We're Looking For: ✔ Strong analytical and problem-solving skills ✔ Experience in revenue operations, sales operations, or business analytics preferred ✔ Proficiency in CRM platforms and reporting tools (e.g., Salesforce, HubSpot) ✔ Excellent communication and cross-functional collaboration abilities ✔ Data-driven mindset with the ability to translate insights into actionable recommendations ✔ Ability to thrive in a fast-paced, dynamic environment Perks & Benefits: ✅ Paid training and continuous mentorship ✅ Health insurance and retirement plan options ✅ Performance-based bonuses and recognition ✅ Growth opportunities into senior leadership and strategic roles 🚀 Ready to Drive Revenue Excellence? If you're excited to lead revenue operations and contribute to the success of a purpose-driven organization, we'd love to hear from you! 👉 Apply now and join us as a Revenue Operations Manager-where strategy meets impact!
    $49k-89k yearly est. Auto-Apply 29d ago
  • Director, Operations

    RWS Global 4.0company rating

    Orlando, FL jobs

    JOB DETAILS Job Title: Director, Operations | US & UK Reports To: Executive Vice President | Land Production Direct Reports: Live Experience Managers (7) Place of Work: 2500 Maitland Center Parkway, Suite 101, Maitland, FL 32751 Other: Full Time As the world's largest producer of groundbreaking live entertainment, and a leading force in the themed entertainment industry, RWS Global creates meaningful connections and customized experiences spanning from theatrical productions to events, multimedia and more. In 2024, the entertainment leaders expanded capabilities into live sporting events with the introduction of RWS Global Sports. Headquartered in New York, London, Cincinnati, Orlando, Sydney, and Riyadh, with dedicated RWS Studios in NYC and the UK to serve its vast talent pipeline and client base, RWS Global serves major brands and corporations, theatres, cruise lines, sports properties, live venues, parks, resorts and more. Offering end-to-end services from ideation to operations, RWS Global's team of world-class designers, creators, producers and visionary talent provide unrivaled scale, producing over one million live moments every day and employing over 8,000 individuals worldwide. The RWS Global roster of clients includes Apple, Azamara, The Coca-Cola Company, Commonwealth Games, Crayola, Europa-Park Resort, Ferrari World Abu Dhabi, The FRIENDS™ Experience by Original X Productions, Hard Rock Resorts, Hershey Entertainment & Resorts, Holland America Line, Iberostar Hotels & Resorts, International Cricket Council, Invictus Games, Lionsgate, Marella Cruises, MSC Cruises, Roompot, Rugby World Cup, Six Flags, Space Center Houston, TUI Group, Vera Wang, Warner Bros., Disney's The Lion King on Broadway, Chicago the Musical, Christmas Spectacular Starring the Radio City Rockettes and more. For more information, visit ****************** JOB OVERVIEW The Director of Operations is responsible for overseeing the live entertainment daily operations product across all US and UK parks (7) including live shows, character meet and greets, production operations, special events and atmosphere entertainment. This role requires a detail-oriented leader with comprehensive experience and expertise delivering world-class guest experiences, operational excellence, safety compliance and alignment with brand standards and guidelines. The Director of Operations will lead a team of Live Experience Managers along with collaboration with producers, project/production managers, directors, technical teams, vendors and clients to deliver high-quality productions and experiences that align with the creative vision and operational requirements of each property. KEY RESPONSIBILITIES Strategy and Leadership: Define and execute the operational strategy for entertainment, live shows, parades, costumed character programs, seasonal events and activities across all parks in conjunction with local park leadership and Live Experience Managers. Function as key member of RWS Global operations Leadership Team which creates, implements and drives business strategy, leads each of the park's values, and ensures high retention and motivation of staff. Relationship Management: Collaborate cross-functionally with corporate departments to ensure alignment across park operations, maintenance, safety & risk management, shared services (HR, Finance, Legal) to deliver seamless and integrated guest experiences. Production Planning & Scheduling: Develop detailed production schedules, timelines, and workflows for various projects, ensuring all elements are planned, organized, and executed on time and within scope. Continuous Improvement: Contribute to the continuous improvement of RWS Global operations by participating in global forums, workshops and training sessions. Maintain and continuously improve key performance indicators (KPIs) such as guest satisfaction scores (NPS), show uptime, production cost targets, guest service metrics, safety incident metrics across all parks. Budget Management: Drive the annual operating budget for the UK and US park entertainment operations to include: labor expense and staffing levels, operating expense management, vendor contracts, and monitoring respective financial KPI's to ensure budgets and profit margins meet established goals. Responsible for P&L creation, monitoring, management, and reporting. Quality Control: Ensure all park entertainment operations and productions meet the highest standards of show quality, creative intent and sustainment, and are in full compliance with all local and regional/country regulations, guidelines and laws. Risk Management: Identify and mitigate potential risks associated with production activities including employee activities and performances, developing contingency plans to address technical, operational, or compliance challenges. Ensure that entertainment operations meet safety, compliance and welfare standards across all activation areas. Flexible Schedule: Project locations span the globe and may require extended hours which include work over weekends and holidays and include international travel to project site locations as needed. Qualifications & Skills: Degree in Theme Park Management, Arts Administration, Production, Sports Event Management or a related field; equivalent professional experience considered. 7+ years of experience in entertainment operations management within entertainment, sports production or live event industries. Excellent verbal and written communication skills Strong knowledge and experience leading live entertainment production operations processes, to include budgeting, labor management, ops scheduling, logistics, entertainment programming, strategic planning and safety protocols. Proficiency in operations management software and tools, such as Wrike, Microsoft Project, Asana, Trello, or equivalent. Familiarity with health and safety regulations and best practices in entertainment production environments. Flexibility to work evenings, weekends, and holidays as required. Character Attributes: Leadership: Enables project team members to achieve collective results through planning, collaboration, and confident decision making. Strong Communicator: Able to provide clear direction to team members, crew, talent, vendors, and stakeholders, ensuring clear understanding and alignment across all project activities. Highly Organized: Exceptional at planning and managing complex schedules and resources. Detail-Oriented: Attentive to all parts of the project process. Team-Oriented: Works collaboratively with diverse teams, fostering a positive working environment that encourages cooperation and communication. Proactive Problem Solver: Anticipate potential challenges and develop thoughtful contingency plans to quickly address project challenges to client satisfaction. Decisive: Confident in making quick, informed decisions. Adaptable: Flexible to last-minute changes, unforeseen challenges, or evolving project needs. Professional Attitude: Effectively navigate high-stress situations. Representing yourself, the project and RWS in the most positive way. Resourceful: Finds creative solutions to optimize resources, manage costs, and maintain quality, within budget parameters. Budget-Conscious: Ability to create and track budgets, expenses, P&L, negotiate with vendors and find cost effective solutions to project challenges. Safety-Focused: Prioritizes health and safety of all project team members, enforcing protocols and ensuring compliance with industry regulations, codes and standards. Time Management: Capable of handling multiple projects simultaneously, ensuring all project deliverables are completed on schedule. Flexible Schedule: Project locations span the globe and may require extended hours which include work over weekends and holidays and include international travel to project site locations as needed. Ethical & Professional: Upholds high standards of professionalism, integrity, and accountability Company Benefits: Competitive Salary Company 401K Health Benefits - Medical, Dental, and Vision Collaborative and inclusive work environment Opportunity to work on a variety of project types including theme parks, resort hotels, entertainment centers, live shows, temporary experiences and many others. While this is intended to be an accurate description of the job, this is not necessarily an comprehensive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the position, and may require that other or different tasks be performed as necessary and assigned. DIVERSITY AND INCLUSION STATEMENT: DIVERSE IS WHO WE ARE Way more than a box to check, diversity is core to RWS Global culture. We value it, promote it, protect it and hire it. All differences are welcome here. We know for a fact that each employee's individual background, life experiences, knowledge, self-expression, and capabilities are a contribution to our culture, as well as our reputation and achievements. So, bring all of who you are, no questions asked.
    $58k-99k yearly est. Auto-Apply 7d ago
  • Operations and Project Manager, Mission Engagement

    General Board of Global Ministries of The United Methodist C 3.6company rating

    Atlanta, GA jobs

    Job Details Atlanta - Atlanta, GA Fully RemoteOverview GBGM: The General Board of Global Ministries is the worldwide mission, relief, and development agency of The United Methodist Church, working with partners and churches in more than 115 countries to equip and transform people and places for God's mission. Global Ministries connects the church in mission through the sending of missionaries, evangelism and church revitalization, disaster response and recovery led by the United Methodist Committee on Relief, and global health. HEM: As stewards of the educational mission and intellectual life of The United Methodist Church, the General Board of Higher Education and Ministry (GBHEM) connects the church and the academy and devel-ops transformational leaders for the ministry of the church. Elders, deacons and licensed local pastors benefit from our training and candidacy programs. Young adults find help in clarifying their vocation and God's call on their lives through our leadership and discernment programs. GBHEM also supports and connects networks of more than 1,000 United Methodist and Methodist-related schools, colleges, and universities around the world. About the Role: The Operations and Project Manager for the Mission Engagement unit at Global Ministries supports the Executive Director in leading the planning, execution, and delivery of strategic programs and projects across the unit. This role ensures operational efficiency, cross-functional coordination, and timely execution of initiatives by managing resources, timelines, and stakeholder communications. Working with a high degree of confidentiality and discretion, the incumbent develops and maintains operational procedures, navigates organizational systems, and facilitates communication with internal staff, agency partners, and external stakeholders to advance the unit's mission and strategic objectives. Key Responsibilities: Partner with the Executive Director on activities related to leading the planning, execution, and monitoring of multiple programs and operational projects simultaneously to improve efficiencies in areas of processes and systems, planning, reporting and team performance. Develop detailed project plans, timelines, and resource allocations. Track progress against milestones and deliverables, adjusting plans as needed to meet objectives. Facilitate regular project status meetings and provide updates to the manager and unit staff. Operational Oversight Identify and implement process improvements to enhance operational efficiency. Plan, coordinate, and execute logistics for a variety of meetings, training and events including virtual and in-person. Manage and coordinate travel support, budget and expenditure support to ensure cost-effective delivery and timely vendor payments, Prepare agendas and minutes in partnership with staff, partners and other stakeholders. Coordinate with internal teams to ensure alignment of program goals with unit objectives as the primary agency administrator for employee health and welfare benefits. Administrative Support to Executive Director and unit staff (includes but not limited to): Maintaining comprehensive documentation of project plans, decisions, and outcomes. Preparing and present programming dashboards, reports and executive summaries. Serves as a liaison for the Executive Director by fielding, prioritizing, and responding to internal and external communications (including incoming emails and inquiries) ensuring timely and appropriate communication Ensuring compliance with organizational policies and regulatory requirements. Reviewing program and project budgets regularly to monitor spending against targets. Calendar management for Executive Director and unit. Coordinate annual open enrollment led by GCFA, but tailored to strengthen benefits communications, and employee education for the agencies eligible staff. Performs other duties as assigned. Education and Experience Five + years of experience in project and people management with a strong background working across global and cross-functional teams. Experience working for the United Methodist Church is a significant plus. Strong understanding of political, social, and religious dynamics affecting nonprofit or mission driven organizations. Experience with the global church context is preferable. Experience working with third-party vendors for benefits and leave management. Proficiency in project management tools (e.g. MS Projects, Smartsheet, or similar) and Microsoft Office Suite. Ability to manage sensitive information with discretion and confidentiality. Ability to manage multiple projects and work under pressure in a fast-paced environment. Working Conditions: Location: Remote, U.S. Hours: 37. 5 hours weekly (Monday - Friday; flexible start and stop time between 7:00am - 7:00pm) May require work outside of standard business hours (including weekends), particularly during the unit's peak/busy season. Sedentary office/computer/keyboarding/meeting work for extended periods of time. Lifting and Carrying: Ability to lift and carry items such as computer equipment, which may weigh up to 50 pounds. Travel within the US and internationally as required for meetings, training, or business events. Department: Mission Engagement Full-Time, Exempt Salary Range: $66,955 - $87,043 What We Offer and How to Apply: A competitive benefits package including medical, dental, vision, retirement plan, HSA/FSA, and other health and welfare benefits. How to Apply: Qualified candidates should submit a cover letter, resume, along with a digitally signed employment application through the applicant portal. Applications must highlight competencies against requirements, potential start date, and provide at least three references (2 supervisory references and 1 professional reference). We are looking to fill the position as soon as possible, so don't wait to apply! If you have any questions as you complete your application, please contact ************************ Global Ministries is an Equal Opportunity Employer and actively encourages applications from minorities, women, and individuals with disabilities. Applicants must meet the minimum requirements in terms of qualifications. An equivalent combination of education and experience will be considered unless specifically stated otherwise. All offers of employment are subject to the applicant successfully completing background, reference, and other applicable check
    $67k-87k yearly Easy Apply 60d+ ago
  • Restaurant Operations Manager

    Rubys Dallas LLC 4.5company rating

    Dallas, TX jobs

    Job DescriptionDescription: Now Hiring: Restaurant Operations Manager - Little Ruby's Dallas Salary: $70,000 + Bonus + Benefits Little Ruby's, known for its vibrant, approachable Australian-style café concept, is opening a new location in Dallas! We're looking for an experienced Restaurant Operations Manager to lead day-to-day operations, ensure an exceptional guest experience, and support the growth of our new team. About the Role As Restaurant Operations Manager, you'll be the backbone of the restaurant's front-of-house operations. You will oversee staff, manage operations, and collaborate with the culinary team to ensure seamless service and operational excellence. This is a fantastic opportunity to join a growing brand and make a real impact on a new restaurant's success. Key Responsibilities Oversee daily front-of-house and overall restaurant operations Manage, coach, and develop team members to deliver excellent guest experiences Maintain operational standards, including cleanliness, safety, and compliance Collaborate with the kitchen team to ensure smooth service and product consistency Handle scheduling, payroll, inventory, and operational reporting Monitor guest satisfaction and resolve issues proactively Support hiring, onboarding, and training of new team members Work closely with management to drive sales, efficiency, and profitability Qualifications 3+ years of management experience in high-volume restaurant operations Strong leadership and team-building skills Excellent organizational, problem-solving, and communication abilities Knowledge of POS systems, scheduling, and inventory management Ability to work in a fast-paced, dynamic environment Flexible schedule including evenings, weekends, and holidays What We Offer Salary: $70,000 + Bonus Comprehensive benefits package (health, dental, vision, etc.) Opportunities for growth within a respected and expanding brand Employee dining perks and collaborative team culture If you're a proactive, organized, and passionate hospitality professional looking to lead a team in a dynamic, new restaurant environment, we'd love to meet you. Apply today and be part of the Little Ruby's Dallas opening team! Requirements:
    $44k-78k yearly est. 14d ago
  • Director of Restaurant Operations - RDG

    Mila 3.7company rating

    Miami, FL jobs

    RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene. At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey. DREAM IT MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts, including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River, Claudie (opened Feb 2025), and MM, a Membership Community. Upcoming projects include AVA's second location in Coconut Grove and Casa Neos Lounge (Fall 2025), Noora and HONŌ Japanese Steakhouse (Spring 2026). BUILD IT RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States. GROW IT RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities. Summary: We are looking for an experienced Director, Restaurant Operations to organize and oversee the daily operations of one of our restaurants. You will be the one to ensure that our business is well-coordinated and productive by managing its procedures and coaching its people. This is a very hands-on role within our organization. The area of responsibility for this role is very wide and thus requires thorough knowledge of various company processes. The ideal candidate must be competent and able to plan many kinds of operational activities. He/She must be an excellent leader who can discover the most efficient ways to run the business. The goal is to safeguard and augment the efficiency of the company's operations to facilitate accelerating development and long-term success. This role reports to the CEO. RESPONSIBILITIES: * Must be a self-starter, must have analytical abilities and self-criticism. * High level of communication skills * Will oversee multiple outlets within one venue or multiple venues. * Develop a set of management principles and accountability principles. * Create budgets along with finance dept and ways to manage these budgets. * Develop strategies and vision. * Communicate Company vision and mission. * Create a positive and respectful work environment. * Develop systems and processes. * Focus relentlessly on the customer. * Lead a team consisting of General Manager, Assistant General Manager, Floor Managers etc. * Be close to your KPIs: measuring financial performance, customer satisfaction, employee satisfaction, product satisfaction and other key indicators. * Extremely organized, professional, and efficient * Operate with business transparency: open, honest, and aligned with core values and management/company culture. * Bottom-up management: Encourage creativity and proactivity and autonomy => leading to greater employee engagement and productivity and accountability. * A bottom-up approach emphasizes the fact that those who are out "in the field" every day can provide significant insights that management, from their perspective a bit higher up, might fail to notice. * Transparency & collaboration with a hands-on HR Team is a MUST! Please ensure that you give HR "visibility" into your property, and all allow them provide you guidance on best practices and mitigate potential legal claims. * Fostering a creative culture: More minds (often from dramatically different backgrounds and walks of life) can increase an organization's creative ideas. This can lead to new processes, products, and potential revenue opportunities. * Product driven - insuring tasting and product evaluations are happening daily. Inconsistencies must be disclosed. * Passion for providing top-notch hospitality to guests: operating at or above 4.6 stars Guest satisfaction (Food, service, and ambiance). * Integrity to make the right decisions for the restaurant, staff, and guests. Honesty is the best policy and a nonnegotiable. * Confidence in your knowledge of the industry: The company must provide an annual restaurant/hospitality experience expenses budget per DOO to keep up to date with trends, ideas and constant inspiration and improvements. * Problem-solving and relationship-building skills. * Ability to strategize based on customer demographics. * Ability to manage multiple projects at once. * Ability to successfully train and coach a team: Training calendars, train the trainers. * Members and VIP driven operations: VIP treatment, recognition at the door, expedited services, developing relationships, connecting VIPs, VVIPS, and VVVIPs to VIP reservation line and VIP directors. (Facilitate reservations.) * Identify problems in the day-to-day operations and ways to fix them. * Manage day-to-day operations while also working toward long-term business goals. * Large emphasize on hiring, training, and staffing according to Payroll analysis and company requirements to maintain high guest satisfaction. * Identify profits and losses and operate within the parameters of budgets. * Daily communication across many teams (accounting, operations, human resources, and executive management) * Interview, hire, train and manage new supervisors and managers: Sourcing talents for your own business: use of LinkedIn, going to other restaurants. * Develop the team and provide paths for growth within the company. * Maintain company culture and staff morale. * Keep operations as streamlined as possible. * Understanding and management of operational standards (grooming, policies, and procedures). * Understand key revenue drivers and identify any room for improvement. * Make decisions on how to operate the business from both a guest and financial standpoint. * Know how, when to use support center and various department heads to help you and your operation strive. * The "devil is in the details!" It is very important to be as efficient and decerning as possible. Setting the stage for a value-based culture: * Define clear strategic objectives and share them within the organization. Highlight value drivers for meeting financial and operational goals. Assign owners who are accountable for each target or goal and follow up to review their plans to deliver. * Delineate roles and responsibilities individuals will play/execute in the organization's success. Move from good to better to best: * Good: Organizational charts illustrate roles, reporting relationships and spans of control. * Better: Job descriptions summarize role expectations and standards for how work is performed. * Best: Corporate strategy cascades to department- and individual-level objectives. Define roles in the overall corporate success and empower employees to build a plan for execution. * Understand the current state of the business. Organizational capabilities must support strategic objectives. What resources does the business have or need to be successful? Understanding this will help prioritize investments to fill the people, process, or technology gaps. * Measure progress and reward success. Track key metrics to drive accountability, and reward those who positively impact business performance. Keep attainable targets in front of the team and watch them thrive. Aligning employee objectives with the company's strategy drives the right behavior and creates a win-win culture. Taking these straightforward steps to creating a value-focused culture can help: * Deliver on strategic and financial objectives. Defining financial targets and a plan to achieve them is the starting point for sustainable value creation. * Attract and retain good employees. People like to be challenged, respected, and valued. A happy workforce will have buy-in and really care about business performance. * Build a company less dependent on you. REQUIREMENTS/QUALIFICATIONS: * A minimum of 10 years previous experience as a Senior GM or DOO in a fine dining/luxury, high volume, recognized dining, and cocktail bar/lounge venue setting. * Bachelor's degree in business administration, hospitality or related field of study or any equivalent combination of education and/or experience is required. * Demonstrated experience managing a multi-use venue (multiple restaurants in one location). * Must be detail oriented and possess effective communication and written skills. * State compliant food handling certificate & TIPS certification required. * Ability to multi-task. * Must be a team player. * Self-motivated and performance driven. * Punctuality and regular and reliable attendance. * Effective communication, written and interpersonal skills. * Time management skills. * Maintain confidentiality of company information * Ability to work a flexible schedule inclusive of weekends, holidays, am, and pm. * Must be able to travel among RDG properties and accept new assignments when necessary. Physical Demands And Work Environment: * General office assignments-(typing), which lends itself to repetitive motion. * Be able to reach, bend, stoop and frequently lift to 50 pounds. * Ability to be in warm (hot) weather conditions throughout shift (Pool and boat deck) * Workplace could be loud based on entertainment provided.
    $58k-106k yearly est. 11d ago

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