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Relationship manager jobs in Boise, ID

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  • Client Relationship Manager

    Ernest Packaging Solutions 4.3company rating

    Relationship manager job in Boise, ID

    For over 78 years, Ernest has been committed to the success of our extended family, our customers, our employees, and the packaging industry itself. When you work with Ernest, you'll enjoy the advantages of learning proven methods of success, a proactive approach, and having fun while earning what you're worth with a lot of really awesome people. Client Relationship Manager (Outside B2B Sales) Sales Territory: Local Radius to Boise, ID Workplace: Hybrid of Field, Remote, Office Competitive Base | Uncapped Commissions | Bonuses | Benefits | Car Allowance The Culture Sets the Vibe At Ernest, we don't just build careers-we build community. Our culture is rooted in putting our people first, always. We believe in celebrating wins big and small, sharing meals, enjoying the journey together, and showing real appreciation for the individuals who make our company great. When you join Ernest, you become part of something bigger: a connected culture where you're valued, supported, and empowered to thrive. This isn't just a place to work-it's a second home, a second family, our Ernest family. Ready to build something that's yours-forever? At Ernest, we don't just sell packaging-we build partnerships. We're looking for a Client Relationship Manager who thrives in the field, loves the chase, and builds lasting relationships that pay off (literally). This is outside sales with serious upside. You'll prospect, pitch, and open new accounts-and then own and grow them. You'll keep earning residual income from every account you bring in. That's right-forever. What You'll Do Engage potential clients through proactive, in-person outreach and meaningful relationship-building within your territory Develop a book of business through new client acquisition Manage and grow the accounts you open-these are yours to keep Offer solutions with our products in packaging, automation, janitorial, safety, and beyond Represent the Ernest brand with professionalism and personality What You'll Get Uncapped earnings: Base salary + commission + bonuses + car allowance Residual income from your accounts (even years down the line). High impact, high reward. $200k-$400k isn't a stretch-it's the standard for our best. Benefits: Medical, dental, vision, 401(k), PTO Culture that clicks: Fun, supportive, driven-we root for each other Legacy with lift: 79+ years of innovation, and we're still growing What We're Looking For Passion for sales and relationship-building Previous experience in outside sales Hunter mentality with a knack for face-to-face engagement Resilience, positivity, and an entrepreneurial gritty spirit We're not your typical company and we don't want typical salespeople. We want someone bold, curious, driven, and ready to grow something extraordinary. If this is you, let's do this. Unbox your potential by moving packaging forward-with Ernest. Wanna see what makes us awesome? Hit play on our latest videos: Newest Company Video with Keanu Reeves! Watch us make a cardboard skateboard with Tony Hawk! Ernest is a nationwide company, but did you know that our humble roots started in a Los Angeles garage? Brothers Ernie and Charles Wilson founded the company in 1946 with a dedication to customized service. Even after decades of delivering great packaging to our customers, that commitment has never changed. We always find the best solution to fit our customers' needs, even if we have to invent it!
    $70k-114k yearly est. Auto-Apply 60d+ ago
  • Relationship Manager - Financial Institutions, EX

    Global Payment Holding Company

    Relationship manager job in Boise, ID

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. About Heartland, A Global Payments Company Every day, Heartland, a Global Payments Company, makes it possible for millions of people to move money between buyers and sellers using our products and unmatched services. Simply, we create meaningful technology centered experiences that enable our customers to prosper. If you want to join a company that unifies every aspect of commerce through software solutions while supporting and serving business owners-then your expertise will be a perfect fit on our dynamic team here at Heartland. If it's in your nature to work with a passion to provide tangible solutions for everyone you interact with, then join us and let's see what we can accomplish together. Job Summary Responsible for prospecting and running Heartland Payments presentations both in person and over the phone to business owners or Financial Institution (FI) Partners to ultimately close deals within a fast sales cycle. As a Financial Institutions Relationship Manager (FI-RM) you will report to a District Manager and receive coaching from a Director. Activities include explaining our value proposition to clients via Atlas CRM and Salesforce, upselling current clients on other Heartland products and services, and maintaining regular communication with the Financial Institutions District Manager. Job Duties As an FI-RM you will engage in partner activity by visiting assigned financial institutions (FI) branch locations to maintain and build trusted partnerships with your FI partners. Your role involves fostering strong relationships, ensuring alignment with branch goals, and serving as a key resource to drive collaboration and success. During the training period, your District Manager will accompany you on your initial appointments to train you on our short-cycle sales process using our tablet based CRM platform, Atlas, used for lead generation, sales presentations, on the spot client financial analysis and paperless contract processing. Additional Responsibilities Responsible for prospecting new clients into the North America Merchant Services realm. Maintain existing/prospective client records, in accordance with company policies, to include call notes, scheduled client interactions, contact information, and other relevant client information, in the Customer Relationship Management (CRM) system; currently Atlas and Salesforce. Engaging with your assigned FI partner through weekly branch visits, monthly training sessions, bank meetings and huddles. Responsible for achieving minimum production requirements, including setting first time appointments, to secure quota Continuously build and develop knowledge of current product/service portfolio as well as changes and developments within the financial technology industry, to remain up-to-date on industry trends and technology. Attend weekly team meeting, weekly one-on-one and semi-monthly field rides with District Manager. Additional responsibilities may be assigned as needed. Desired Skills & Capabilities Excellent prospecting, communication, presentation, and networking skills Works well independently and as part of a team Incentive-driven sales “hunter” Professional demeanor and impeccable integrity High sense of urgency and innate sales talent Enjoys cold-calling and speaking with people face to face Experience with Pipeline lead management Minimum Qualifications 18 years of age or older This position requires regular driving to visit client sites, therefore a valid drivers license is necessary In accordance with state law, a background check will be conducted after a conditional offer of employment Completion of mandatory drug screening on or near 60th day of employment Live in area relative to job posting location Ability to be in the field, a minimum of 75% of the time 4+ years of sales experience Preferred Qualifications High school diploma/GED At least two years of relevant experience Competencies Awareness Driven Resilient Respectful Committedness Benefits Heartland, A Global Payments Company offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: **************************************************************** Compensation Ready to grow your career and your paycheck? Here's the breakdown: Total earnings with Base Salary (OTE): $100,000 - $130,000+ Salary: $40,000 Residual Income: Keep earning from your hard work Monthly/Quarterly Bonuses: Extra financial incentives for exceeding quota and achieving sales goals. Your total compensation will depend on your skills, performance, and location. Let's build your future together - Apply now! Diversity and EEO Statements Heartland is an organization that stands against racism, intolerance and injustice in all its forms - one that respects, honors and celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company, we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice. Heartland, A Global Payments Company, is an equal opportunity employer. Heartland, a Global Payments Company, provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department. #LI-AT1 #LI-Hybrid Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact ******************.
    $100k-130k yearly Auto-Apply 45d ago
  • Tax Client Manager

    Nichols Accounting Group PC

    Relationship manager job in Boise, ID

    Full-time Description Tax Client Manager Job Type: Full-time, Salary Exempt Who We Are At Nichols Accounting Group, we believe accounting is more than numbers - it's about people, purpose, and building legacies. Recognized as one of Idaho's Best Places to Work three years in a row, we care deeply about culture, work-life fulfillment, and yes - having a little fun along the way. Our Core Values Principled • Authentic • Intentional • Determined Our Mission To glorify God by using our knowledge, skills, and talents to develop our employees to be leaders assisting the business community in growing healthy, strong organizations. About the Role We are seeking a Tax Client Manager to join our growing Tax Department. In this role, you'll serve as a trusted advisor to a portfolio of clients, managing tax strategy, reviewing complex returns, and providing proactive consulting solutions. You'll also supervise and coach team members, ensuring high-quality deliverables and supporting their professional growth. What You'll Do Serve as the primary contact for client communication, consulting projects, and tax returns Review and approve client deliverables (tax returns, financial statements, and advisory projects) Manage client onboarding, billings, contracts, and engagement deadlines Provide proactive solutions for tax planning, risk mitigation, and business consulting Supervise, coach, and develop team members; provide oversight and distribute workload effectively Assist with IRS/state tax notice resolution and audit defense Collaborate with leadership to improve systems, expand services, and grow opportunities Contribute to firm advancement through leadership, training, and innovation What We're Looking For CPA license required Minimum of 5 years of progressive tax experience, preferably in public accounting Strong technical knowledge across individual, business, and multi-entity structures Supervisory or leadership experience with demonstrated ability to mentor others Excellent communication skills with a client-first mindset Proactive, self-starting, organized, and committed to delivering results with integrity Why Join Nichols? A values-driven firm with a mission bigger than numbers: To glorify God by using our knowledge, skills, and talents to develop employees into leaders who help the business community grow healthy, strong organizations. A culture consistently recognized as a Best Place to Work Opportunities for professional advancement and leadership development Competitive compensation, comprehensive benefits, and flexibility for work-life balance Direct access to senior leadership and the chance to make a meaningful impact on both clients and your team Flexible work arrangements to help balance work, life, and family Ready to Apply? If you're ready to combine your technical expertise with leadership and mentorship, and you want to be part of a firm that values both performance and people, we'd love to hear from you. Apply today and help us build healthy, strong organizations that leave a lasting legacy. Nichols provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, or any other characteristic protected by federal, state, or local laws. Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
    $65k-109k yearly est. 3d ago
  • ACI Client Partner

    Tata Consulting Services 4.3company rating

    Relationship manager job in Boise, ID

    The Client Partner will be responsible for Strategic account planning to drive growth Responsibilities include The Client Partner will be responsible for Strategic account planning to drive growth Responsibilities include * P&L ownership for assigned portfolio * Cultivating executive relationships in the assigned account * Identify and lead new business growth opportunities * Manage complex workstreams end to end, and remain flexible on a dynamic account * Serve as the escalation point for client-related issues, ensuring prompt and effective resolution * Align services with strategic objectives * Participating in Strategic Governance meetings * Review engagement performance * Travel as needed Skillsets: * Experience in Managing CXO Connects and Non-CIO Relationships * Understanding of Retail Domain - Merchandising, Supply Chain, Ecommerce Operations * Experience in developing business proposals and make presentations to clients * Associate must have 15+ years experience with minimum 2 years' experience as Client * Partner with team size of 300+ FTE * Experience in managing large BPS engagements for Retail would be preferred * Proven track record in storytelling through data visualization, developing insight-backed hypotheses and driving learning plans to build compelling business cases and influence key decisions * Experience collaborating, communicating, and influencing internal and external stakeholders, including cross-functional teams * Understanding the client's business, industry, competition, company priorities and define success metrics and set goals for joint partnership objectives * Capacity to gain mastery of our products and combine it with an understanding of our client's product/systems to drive long term big bet solutions with clients Salary Range: $147,000-$203,000 a year #LI-MM6
    $147k-203k yearly 2d ago
  • Assistant Relationship Manager

    Northwest Bank 4.8company rating

    Relationship manager job in Boise, ID

    Full-time Description The ARM supports Relationship Managers (RMs) in managing client relationships and credit workflow. The ARM conducts credit analyses including gathering, analyzing, and interpreting all types of credit information on existing and prospective customers and portfolios. The ARM provides timely, accurate financial analysis and makes recommendations regarding the extension of credit (via credit memos); develops key discussion points and questions to assist in analyzing loan opportunities; works with RMs, Loan Coordinator and customers to close loans and/or assist in monitoring and administering the loan portfolio in accordance with loan approval as necessary / requested.. Requirements Essential Duties & Responsibilities Perform assigned duties in accordance with the Bank's Mission, Vision and Core Values; and provide the Bank's customers with timely, responsive and exceptional service in accordance with the Bank's customer service standards. Adhere to defined Service Level Agreements, both internal and external. Investigate, interpret and analyze credit reports. Spread and analyze financial statements and information to evaluate existing and projected company cash flow. Work with Loan Coordinator to order all necessary reports (UCC lien searches, title, insurance, appraisals / evaluations, environmental, flood, etc.) Review all necessary reports, including title, independent appraisal and collateral exam. Develop list of key information necessary to support the loan approval process. Prepare detailed Credit Memorandums with defined Credit Quality Expectations and within Credit policies and procedures for review and approval. Make underwriting recommendations to the Relationship Manager, Market President, and Credit Administration, as appropriate. Assist in monitoring loans through timely collection of financial information / tickler management. Assist in the creation and maintenance of customer files within defined bank standards. Review financial information for loan compliance to maximize credit quality and minimize risk and potential loss. Assist RM and Loan Coordinator with maintaining current financial information consistent with loan approval and ensure maintenance of the credit file. Serve as an important part of the Relationship Management team. As requested by RM, attend customer meetings and take notes to assist in underwriting and evaluating risk. As requested by RM, work with loan applicants to ensure loan packages are complete. Participate in Credit Trainings to remain current on standards and expectations. As requested by RM, assist in the preparation of Preflights and LOI's. Review portfolio reports to be informed of workflow, maturing loans (early identification of need for loan extensions), covenant compliance, etc. Analyze/recommend line draws (via Borrowing Base Certificates, Construction Draws, etc.) as requested by RM. Support collection of past due accounts as requested by RM. Assist with customer calls and marketing efforts as requested. Maintain knowledge of and compliance with banking regulations. Be knowledgeable of and able to promote all bank products and services. Perform other duties as assigned. Required Qualifications: Bachelor's degree in Business, Finance, or related area; or equivalent work experience. 1 year of experience in credit analysis and/or lending activities. Preferred Qualifications: Developed credit analysis and analytical skills. Thorough understanding of business cash flow and differing legal business structures. Good knowledge of economics, accounting, and finance. Basic knowledge of risk analysis. Thorough knowledge of lending policies and procedures preferred. Proficient computer skills with collaboration and productivity tools including Windows-based operating systems and office suites (Microsoft Word, Outlook, Excel, PowerPoint); spreadsheet applications to organize data used for advanced data analysis; internet; email; and bank software. Experience with financial analysis software such as Moodys and Bukers. Effective oral and written communication and time management skills. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus. While performing the duties of this job, the employee is regularly required to sit; use hands and talk or hear. The employee is occasionally required to walk; reach with hands and arms and stoop, kneel, crouch, or crawl.
    $73k-103k yearly est. 58d ago
  • Client Engagement Manager

    Cushman & Wakefield 4.5company rating

    Relationship manager job in Boise, ID

    **Job Title** Client Engagement Manager The Client Engagement Manager oversees the full bid lifecycle for valuation opportunities, including RFPs, panel bids, and large multi property engagements. This role leads onshore bid workflow management, coordinates offshore bid support, and ensures that every proposal is timely, accurate, compelling, and aligned to target margins. The Client Engagement Manager is the central point of contact between producers, valuation teams, finance, and operations for all bids. **Job Description** **Key Responsibilities** **Bid Strategy and Ownership** - Own the end to end bid process for assigned valuation opportunities from intake through submission and post bid review - Partner with producers, valuation teams, country and market leaders, and client relationship owners to understand client needs and decision criteria - Translate client requirements into clear bid strategies, win themes, and value propositions tailored to valuation services - Ensure that bids reflect accurate scope, assumptions, pricing, service levels, and commercial terms **Onshore Workflow Management** - Manage the onshore bid workflow including intake, triage, prioritization, and assignment of tasks - Maintain a clear view of the bid pipeline and ensure stakeholders understand deadlines, dependencies, and status - Coordinate subject matter experts, valuation leaders, finance, legal, and operations to gather inputs and approvals - Implement standard work, templates, and checklists specific to valuation bids to reduce rework and improve quality and speed - Monitor workload and capacity for the onshore team and escalate resourcing needs when required **Offshore Bid Support Coordination** - Lead and coordinate offshore bid support teams responsible for drafting, formatting, research, and data gathering - Provide clear written task instructions, expected service levels, and turnaround times to offshore partners - Review and quality check work produced by offshore teams to ensure accuracy, consistency, and alignment with brand and valuation standards - Continuously improve playbooks, templates, and training materials for offshore teams to drive efficiency and quality **Quality, Compliance, and Governance** - Ensure all bids comply with internal risk, legal, compliance, and brand standards, as well as client procurement requirements - Maintain and update a central repository of approved bid content, including service descriptions, team bios, case studies, and pricing guidance for valuation work - Lead internal reviews and approvals for complex or strategic bids, including governance with senior valuation and operational leaders - Track and manage version control for all bid documents **Client and Stakeholder Engagement** - Act as a trusted partner to producers, valuation leaders, and client relationship owners on pursuit strategy and positioning - Support or lead responses to client clarifications and follow up questions related to bids - Coordinate and prepare materials for client presentations and orals when required - Capture feedback from clients and internal teams after each bid and feed lessons learned into future responses **Performance Management and Continuous Improvement** - Track and report on key metrics such as bid volume, win rate, cycle time, margin performance, and client feedback - Identify trends and root causes that impact win rate, pricing discipline, and operational effort - Recommend and implement process improvements, tooling enhancements, and collaboration models for both onshore and offshore bid support - Contribute to training and upskilling for producers and support teams on bid processes, tools, and best practices **Other Duties** - Perform other duties as assigned in support of client engagement, bid management, and operational excellence **Qualifications** - Bachelor's degree in Business, Finance, Real Estate, or related field, or equivalent experience - Five or more years of experience in bid management, proposals, client engagement, or operations in a professional services environment - Experience in valuation, real estate, or a related advisory business strongly preferred - Proven track record managing complex bids with multiple stakeholders and short timelines - Experience working with offshore or shared service teams preferred - Strong understanding of commercial models, pricing, and margin drivers in a services or valuation business **Skills and Competencies** - Strong project and workflow management skills with excellent attention to detail - Clear, concise written and verbal communication, with the ability to turn technical valuation concepts into client ready language - Ability to build trusted relationships and influence across producers, valuation teams, finance, legal, and operations - Comfortable working in a fast paced environment with competing priorities and frequent deadlines - Proficiency with Microsoft Office, especially Word, PowerPoint, and Excel, and familiarity with CRM, pipeline, or engagement tracking tools - Continuous improvement mindset with a focus on efficiency, quality, and margin discipline **Success Measures** - Increased bid win rate for valuation opportunities and positive client feedback on the bid experience - Reduced bid cycle time and rework, with clear and predictable workflows for producers and support teams - Strong alignment between bid commitments, operational delivery, and target margins - Effective use of offshore resources with high quality, consistent bid outputs \#Remote #RemoteLI Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $ 93,500.00 - $110,000.00 Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at ****************** or email *************************** . Please refer to the job title and job location when you contact us. INCO: "Cushman & Wakefield"
    $93.5k-110k yearly Easy Apply 14d ago
  • Relationship Manager Senior CB

    City National Bank 4.9company rating

    Relationship manager job in Boise, ID

    WHAT IS THE OPPORTUNITY? Develops and manages relationships with commercial clients in the assigned business segment and/or geographic areas. Presents a variety of product solutions to client needs. Provides responsive, quality service. Approves transactions within delegated authority. Manages overall relationship profitability and portfolio risk and is responsible for profitable growth of the portfolio assigned. This may be accomplished through active calling efforts and referrals from existing customers, providing the CNB exemplary level of service, identifying and promoting solutions to customer needs, and maintaining an active calling program. WHAT WILL YOU DO? * Identifies develops and builds profitable relationships with prospects and customers consistent with the objectives of the bank. * Actively works with customers and develops prospects consistent with the credit culture of the bank. Is pro-actively identifying and working with customers to ensure the credit quality standards of the bank. * Develops relationships and support other CNB departments and colleagues to provided customers and prospects the solutions recommended. Participates in internal and external community activities as a representative of CNB, promoting and attracting new colleagues and customers. * Prepares a Relationship Plan and calling schedule for each client or prospect in conjunction with the strategic business development program. Identifies business opportunities and solicits referrals of other Bank products or services and/or externally from existing customers, a network of referral sources, and other professionals in the industry. Develops a strong understanding of company, industry, business and needs to assist in customer calling efforts. Sets objectives for each relationship in terms of revenue contribution, etc. * Calls on existing or prospective clients to discuss and promote all Bank products and services in order to establish a total client banking relationship. Discusses financing opportunities and general business conditions; may assist in forecasting clients' credit needs and develops solutions to serve their financial needs. Brings in product specialists, as necessary, to help problem solve or structure transactions. * Negotiates transactions; prices loan products within targeted rate of return; documents and closes loan transactions, ensures conformance with Bank policy and regulatory requirements. Exercises sound credit and risk judgement in approving transactions. Recommends approval when transaction size exceeds authority limits. Ensures the quality of all business introduced to the Bank. * Represents the Bank by actively participating in outside civic and community affairs, business and industry-related organizations, and other professional activities as appropriate. * Interfaces with other Bank departments as necessary. Defines responsibilities and coordinates objectives for all product areas in a relationship or transaction. Resolves all client needs and any internal issues. * Monitors and analyzes relationship results and account activities. Determines client profitability. Makes a recommendation regarding accounts to be further developed or eliminated. Prepares reports for management. * Monitors portfolio for quality, risk and adherence to policy. Works with the appropriate staff departments to resolve issues. * Maintains awareness of competitive products, practices, rates and changes in market conditions. * Analyzes problem credits and meets with client to develop solutions to minimize loss exposure. * May serve as a product specialist acting as a technical consultant to clients and Relationship Managers in various business segments and geographic locations. * Relationships in portfolio may contain numerous accounts requiring extensive operational expertise to manage workflow to match client needs, risk control and maximize cross selling potential WHAT DO YOU NEED TO SUCCEED? *Required Qualifications** * Bachelor's Degree or equivalent * Minimum 5 years of lending experience required. * Minimum 5 years of credit experience required *Additional Qualifications* * Good understanding of all products and services applicable to target client segment. * Good knowledge of commercial credit policies and procedures, and bank operations policies and procedures. * Demonstrated sales and marketing abilities. * Good credit analysis and accounting skills. * Capable of working well independently and in teams. * Has the ability to work autonomously in making sound business decisions and exercises appropriate level of authority commensurate with experience and responsibility. * Strong interpersonal, verbal, and written communication skills. * Strong demonstrated sales and marketing abilities including cross selling skills. * Superior client relationship skills. * Good understanding of commercial credit policies and procedures. * General knowledge of Bank credit products and underwriting standards required to identify credit opportunities with clients and initiate the credit transaction. * Sound credit analysis and accounting skills. * Must be able to work autonomously in making sound business decisions and exercising appropriate level of authority commensurate with experience and responsibility. * Must be capable of working well independently and in teams. * Strong interpersonal, verbal, and written communication skills. *WHAT'S IN IT FOR YOU?* *Compensation*Starting base salary: $122,535 - $208,715 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. *Benefits and Perks* At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: * Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date * Generous 401(k) company matching contribution * Career Development through Tuition Reimbursement and other internal upskilling and training resources * Valued Time Away benefits including vacation, sick and volunteer time * Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs * Career Mobility support from a dedicated recruitment team * Colleague Resource Groups to support networking and community engagement Get a more detailed look at our ********************************* ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at ********************************** *INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT* City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
    $122.5k-208.7k yearly 36d ago
  • Commercial Banker II

    Idaho First Bank 3.6company rating

    Relationship manager job in Boise, ID

    Full-time Description The Commercial Banker II is responsible for soliciting, negotiating, underwriting and coordinating the closing of difficult commercial purpose loans, including but not limited to equipment, SBA, commercial construction and other business-oriented loans in compliance with the Bank's lending policies and procedures. This position is responsible for a loan portfolio of over $25 million, and a combined portfolio (loan and deposits) over $50 million. They are responsible for developing most of their own business deposit relationships with customers and promote business for the Bank by maintaining strong customer relations and referring customers to appropriate departments for additional services. The position of Commercial Banker II meets personal, regional, and Bank goals, through active management of existing relationships and sales development efforts. Typically works on loans with complex loan structures. Assures compliance with all Bank policies and procedures, as well as all applicable state and federal banking regulations. Essential Functions: Actively manages and grows a portfolio of commercial relationships with the overall objective of maintaining asset quality and maximizing profitability. Negotiates, underwrites and processes renewals of credit facilities. Reviews NSF and overdraft reports for customers within their portfolio; approves or declines such exceptions within established lending limits. The Commercial Banker II calls on potential or existing customers to develop new business and retain or increase existing business. Portfolio is typically grown by generating their own leads. Analyzes financial information and prepares credit memorandums with limited support. Performs pre-qualification assessment and analysis of financial condition and risk of financing requests within framework of Bank credit culture and current economic and industry trends, including SBA opportunities. Interviews prospective applicants and requests specified information related to loan or credit application; corresponds with applicants to resolve questions regarding information and/or structuring. Ensures timely and thorough monitoring of all credits through periodic reviews, continual analysis, and ongoing communication. Gathers and analyzes all information necessary to approve a financing request; meets with existing or potential customers; visit customer sites; negotiates loan terms and conditions; approves loans within established lending limits or refers and recommends acceptance to the Chief Credit Officer or Loan Committee. Negotiates prospect loan pricing and structure with input from manager or Sr. Management. Approves loan payments, draws from lines of credit, and fund transfers within specified limits. Authorizes commitment, engagement, and Adverse Action letters. Assesses credit risk and assigns risk rating for loans in portfolio. Will act as a liaison between customer and management team when difficulty with loan repayment is identified. Represents the Bank in various community, civic, and community functions to further enhance the Bank's image and develop additional business; assists the Bank in establishing and maintaining market position in the financing arena. Identifies cross sale opportunities of the Bank's other products and services, is able to explain the benefits to the client and facilitates the implementation of the products for the client. May provide training and mentorship to other lenders. Processes, solves, and answers complex customer transactions, problems or inquiries. Skills: Ability to analyze and interpret complex financial statements and tax returns. Advanced sales and negotiating skills. Strong written and verbal communication skills and the ability to develop and maintain strong customer and internal relationships. Knowledge of branch operation procedures, bank products and services. Advanced math skills: ability to calculate interest, loan payments, commissions, proportions, and percentages; balance accounts and recognize mathematical errors. Ability to deal with complex problems involving multiple facets and variables in non-standardized situations. Requirements Bachelor's degree (BA) in Business or Finance and significant work experience in a commercial banking position; or the equivalent combination of education and experience in a related field. Advanced experience, knowledge and training in financial statement and tax return analysis typically resulting from a combination of education in accounting, financial and/or credit analysis or related areas. Advanced experience, knowledge, and training in all commercial lending activities. Advanced knowledge of related state and federal lending and compliance regulations, and other Bank lending policies. About IFB Idaho First Bank Idaho First Bank (IFB) is a full-service state-chartered community bank established in October 2005 and headquartered in McCall, Idaho. Known for its People First and Community First motto, the Bank serves the greater Southwest Idaho and Central Oregon communities. Branch locations include McCall, New Meadows, Eagle, Ketchum, Nampa, Boise, Bend and Hailey. Idaho First Bank is a member of the FDIC and an Equal Housing Lender. For more information, visit us at ********************** Equal Opportunity Employer Salary Description $100,000 - $151,000
    $52k-67k yearly est. 60d+ ago
  • Business Banking Relationship Manager

    WaFd Bank 4.5company rating

    Relationship manager job in Boise, ID

    A Business Banking Relationship Manager 1 is responsible for developing a calling plan to maintain and grow existing relationships and is responsible for developing new relationships that meet our client selectivity, profitability appetite, and risk appetite. The Relationship Manager has had proven success in independently winning new relationships (credit and non-credit) and negotiating terms with minimal assistance. Relationship Managers will be expected to partner with the appropriate Business Banking colleagues (Loan Coordinators, Loan Processors, Portfolio Managers, and Credit Administrators) to develop and maintain credit, depository, and treasury relationships with the guidance of a Regional President, or an Executive Director. Relationship Mangers work closely with Treasury Management Officers and Treasury Analyst to grow and service the non-credit needs of business clients. For credit needs, the Relationship Manager will primarily use a centralized underwriting channel. These positions will develop and manage business banking relationships which meet established criteria for the Business Banking business line, which includes LTOB > $500M, TRE > $5MM. Role seeks to maximize profitability to the bank, while limiting the Credit Risk associated with the relationship. Along with the key functions listed below, this position will be expected to uphold the value that WaFd Bank places on simply being kind when servicing our co-workers and WaFd Bank clients. KEY FUNCTIONS: Engages in business development activities and solicitation of new business prospects; actively involved in instilling and maintaining a positive sales environment through education of the Bank's products and services; maintains active prospecting efforts, including identification, qualification and calling; investigates and follows up on significant changes in status of existing customers; consistently balances prospecting efforts and quality customer maintenance responsibilities; meets with customers to discuss needs and outline appropriate Bank services; resolves customer concerns or problems as necessary. Establish, and negotiate where necessary, the terms under which credit will be extended, including the costs, repayment method and schedule and collateral requirements. Developing a deep understanding of non-credit products. Leads the engagement with clients and prospects uncovering opportunities and appropriate solutions to help the clients more efficiently manage cash flow. Performs all required portfolio management responsibilities, including but limited to monitoring of customers' financial reporting requirements and compliance with covenants. Stays current on all compliance training and adheres to the bank's commitment to abide by all Know Your Customer expectations and Bank Secrecy Act regulations. Seeks to be a trusted advisor by maintaining current knowledge on the customers' business and industry. Participates in Networking to increase the Bank's visibility in the business communities we serve, and to enhance new business opportunities. Serves as the primary contact for non-borrowing and borrowing clients for matters relating to other Bank services, including personal, private banking, and wealth management. Partners closely with SBA Loan Officer's for credits requiring government guarantees. Counsels with and assists in the training, development and mentoring Branch Managers Adhere to bank policies and procedures designed to comply with federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations. To that end, ensure timely and accurate preparation of Currency Transaction Reports, Suspicious Activity Reports and other recordkeeping requirements. Complete and pass all assigned eLearning courses and assigned certifications as required. Avoid all real or perceived conflicts of interest and always maintain client privacy and confidentiality. Completes special projects assigned by manager. Qualifications Education/Skills/Training: Bachelor's Degree or approved equivalent; completion of courses in finance, accounting and real estate analysis or equivalent training in commercial banking. Negotiating experience, accuracy, strong organizational skills, attention to detail and success working with clients with diverse banking needs. Effective verbal and written communication skills. Able to work independently with little supervision as well as in a team environment. Must be proficient with Microsoft Office applications, (primarily WORD, PowerPoint Excel, Teams, Outlook, and Power BI); Experience with nCino and Salesforce is desired; Position requires clear and concise verbal and written communication skills including good customer relations skills. Experience: Minimum of 2 years originating Business Loans up to $5MM through a centralized underwriting channel. Proven success in growing existing credit and deposit relationships, and winning new relationships. Possess a good understanding and working knowledge of commercial lending terminology, fundamentals of sound credit underwriting, loan processing, loan documentation and lending procedures. A Relationship Manager must be self-motivated and production-oriented with a desire to grow existing relationships and actively pursue business development. Benefits At WaFd Bank you get all of these great benefits! Paid time off for vacation, sick days and holidays Health insurance Stock options Bonus programs Generous 7% 401(k) employer matching* Paid Parental Leave Life and AD&D insurance Long-term disability Tuition Reimbursement Employee assistance programs Pre-tax health and dependent-care spending plans WaFd Bank Benefits Summary - Click here for more information EEO Statement We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at ************ EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled EEO Policy Statement - WaFd Bank Know Your Rights: Workplace Discrimination is Illegal - click here for more information Pay Transparency Nondiscrimination Provision - click here for more information California Consumer Privacy Act- CCPA 2025 Requisition Post Information* : Posted Date 9/11/2025
    $78k-100k yearly est. Auto-Apply 60d+ ago
  • Industry & Business Development Officer

    Boise State University

    Relationship manager job in Boise, ID

    Job Summary/Basic Function: The Industry and Business Development Officer serves as a bridge between the university and external business community. The role fosters strong industry partnerships, enhances university engagement, helps drive economic development initiatives, and enhances the university's impact on the local, regional, and national landscape. This position resides within the Office of Economic Development in the Division of Research and Economic Development and will work closely with the Office of Technology Transfer, Research Enterprise Services, Center for Research and Creative Activity, President's Office, College of Innovation and Design, Advancement, and Academic Colleges. This position is hybrid-eligible with the expectation of being on-campus in Boise, ID 3-4 days per week. Department Overview: The Division of Research and Economic Development provides comprehensive support for faculty during all phases of the research endeavor; manages the university's intellectual property portfolio; facilitates relationships with industry for research and commercialization collaboration; and leads outreach aimed at fostering economic development in Boise and the region. Level Scope: Recognized subject matter expert who knows how to apply theory and put it into practice with in-depth understanding of the professional field with limited oversight from managers. Independently performs the full range of responsibilities within the function; requires deep job knowledge of area typically obtained through higher education combined with experience. Manages large projects or processes and problems faced are difficult and often complex; analyzes problems/issues of diverse scope and determines solutions. May manage programs that include formulating strategies and administering policies, processes, and resources; functions with a high degree of autonomy. Influences others regarding policies, practices and procedures. Essential Functions: 60% of Time the Industry & Business Development Officer must: Business Development Identify, develop, and secure new business opportunities, including mutually beneficial master agreements and associated industry-sponsored projects and intellectual property (IP) commercialization agreements, in an effort to diversify the university sponsored project portfolio. In collaboration with the offices above, develop and maintain strong relationships with local, regional, and national businesses. With these relationships, the position understands individual industry partners' evolving technical needs and how Boise State may meet them. The position will also need to comprehensively understand Boise State's strengths and opportunities, including faculty expertise, research centers and institutes, core facilities, and other research facilities, and academic programs, and career programs. Facilitate collaborations among faculty, staff, students, and industry partners on research and creativity projects, IP commercialization initiatives, facility use agreements, and core facility services. Conduct industry needs assessments and market research to identify emerging trends and opportunities, tying research to university assets and potential projects. With the offices above, build and maintain relationships with government agencies, industry associations, foundations, and potential external collaborators (e.g., other universities) to secure an ecosystem nimble and ready to respond to opportunities. In concert with campus media and marketing, support, inform, and disseminate professional, multimedia marketing materials that showcase the university's research and creative activity capabilities, innovation ecosystem, and industry partnerships. With leadership in the Division of Research and Economic Development, establish and track metrics and key performance indicators to evaluate performance and progress towards meeting the university's industry partnership and innovation objectives, with a particular emphasis on sponsored projects and IP commercialization agreements. 30% of Time the Industry & Business Development Officer must: Operationalize Campus University-Industry Awareness Raise awareness within the university community about industry needs, opportunities, and best practices, and collaborate with stakeholders across campus to facilitate faculty engagement (e.g., IP royalties, Promotion & Tenure - Innovation & Entrepreneurship) and assist with streamlining operations that impact industry-sponsored research. Coordinate and hosts events, workshops, and seminars that connect faculty, staff, and students with industry representatives. Follow up and follow through on these and other events to develop immediate and long-term relationships and actions. Participate in efforts to consolidate university resources and expertise to better understand and serve industry needs in order to bring in industry-sponsored projects and associated IP commercialization agreements. In collaboration with university leadership, re-envision, re-establish, and grow the Boise State University Research Foundation (BSURF) into an organization capable of seizing market opportunities. 10% of Time the Industry & Business Development Officer must: Long-Term Growth and Entrepreneurship Identify and cultivate potential industry partners for emergent opportunities such as tech and research parks and/or other industry innovation efforts. Promote entrepreneurship across the university through partnership with the President's Office, College of Innovation and Design, academic colleges, and the Office of Technology Transfer. 5% of Time the Industry & Business Development Officer must: Perform other duties as assigned. Knowledge, Skills, Abilities: Excellent communication, interpersonal, organizational and presentation skills. Highly organized self-starter. Ability to work independently and as part of a team. Working knowledge of local, national, and international industry partners. Minimum Qualifications: Bachelor's degree or equivalent plus 5 years experience. Preferred Qualifications: Experience in business development, outside sales, economic development, or a related field. Proven track record of success in growing revenues and building and maintaining strong industry relationships. Master's degree in a business or STEM field. Experience with customer relationship management systems. Knowledge of higher education operations and research administration. Experience in technology transfer or entrepreneurship. Understanding of regional economic development trends and challenges. Strong network within the local business community. Data analysis experience. Salary and Benefits: Salary range is $107,619.2 to $134,513.60 annually and is commensurate with experience. Boise State University provides a best-in-class benefits package, including (but not limited to): 12 paid holidays AND the University is closed between Christmas and New Year's (requires use of 3 vacation days) Between 12-24 annual paid vacation days for full-time Professional and Classified staff depending on position type and years of service 10.76% University contribution to your ORP retirement fund (Professional and Faculty employees) 11.96% University contribution to your PERSI retirement fund (Classified employees) Excellent medical, dental and other health-related insurance coverages Tuition fee waiver benefits for employees, spouses and their dependents See our full benefits page for more information! Required Application Materials: To apply, please submit the following materials by the application close date: 1) Cover Letter detailing interest and qualifications for the position 2) Resume 3) Three Professional References This position closes on October 29th, 2025 and applications will be reviewed as they come in. About Us: Nestled along the Boise River and steps from the state capitol, Boise State University fosters a vibrant and welcoming academic environment that fuels student and employee success. We're a trailblazing institution, nationally recognized for our innovative spirit and commitment to positive impact on Idaho and beyond. Boise State is proud to be recognized by Forbes as the only Idaho employer listed in the top 100 of all national midsize and large employers. We're building a thriving community of faculty and staff whose unique skills, experiences, and perspectives come together to create a rich and rewarding academic experience. Applications from all backgrounds are welcomed. Learn more about Boise State and living in Idaho's Treasure Valley at *********************************
    $107.6k-134.5k yearly 60d+ ago
  • Account Manager

    Blackhawk Industrial Operating Co 4.1company rating

    Relationship manager job in Meridian, ID

    Job Description WHO ARE WE: BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings. We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE. *Total Targeted Compensation* *Salary + Commisson = $50,000 to $75,000* SUMMARY: The Account Manager is responsible for managing existing and new customer relationships to meet and/or exceed company sales revenue and profit objectives. ESSENTIAL COMPETENCIES AND RESPONSIBILITIES: Personally exhibits, recruits and coaches associates consistent with Core Behaviors Responsible for promoting culture of safety Manage new and existing customer relationships Maintains a thorough knowledge of products Presents products to customer Follows through with customer to ensure satisfaction Identifies and prioritizes all existing and prospective customers within his/her territory and keeps mailing list current. Studies product information, attends seminars, supervises tests of products Attends and contributes to company sales meetings and technical sessions. Provides customers with all literature and promotional materials they need to enhance their productivity. Provides the General Manager with information from the market regarding trends, new products, market share in existing and potential accounts. Proactively solve problems for customers Build and sustain positive customer relationships Provide and coordinate technical support as needed Support and expand onsite sales and service Communicate customer and market issues to company management Perform other duties as assigned Perform all work in accordance to ISO processes and procedures QUALIFICATIONS: High levels of product knowledge Excellent written and verbal communication skills Excellent interpersonal skills Competent with the use of computer software specific to the operation SUPERVISORY RESPONSIBILITIES: No direct supervisory responsibility. May provide indirect supervisory input. EDUCATION and/or EXPERIENCE: High School diploma required Bachelor's degree in a related field preferred 2-5 years' experience in a similar position required in Industrial Sales Previous sales or customer service experience preferred CERTIFICATES, LICENSES, REGISTRATIONS: None required WORK ENVIRONMENT: Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employee is required to use computer and other equipment. Employee frequently lifts and/or moves up to _50_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision. PPE REQUIRED: Eye protection, ear protection, and as required by customer, steel-toed shoes and head protection. BENEFITS: Health Insurance BCBS of OK HDHP HSA with Employer match (must meet criteria) Dental and Vision Insurance 401K Plan and Company Match FSA (Full FSA, Limited FSA, and Dependent FSA) Company paid Long Term and Short-Term Disability Company paid basic Life Insurance and AD&D/ Supplemental life and AD&D/Dependent life Ancillary Critical Illness Insurance (Wellness Rider Included) Ancillary Accident Insurance (Wellness Rider Included) Ancillary Hospital Indemnity Employee Assistance Program (EAP) - Includes concierge services and travel assistance. Paid Time Off Holiday Paid Time Off Gym Reimbursement Quarterly Wellness challenge with a chance to will money or prizes Tuition Reimbursement - after 1 year of employment *BlackHawk Industrial is an Equal Opportunity Employer **As part of our BHID policy, we require all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment.
    $50k-75k yearly 16d ago
  • IT Business Relationship Manager

    City of Boise (Id 4.0company rating

    Relationship manager job in Boise, ID

    Summary Statement As an IT Business Relationship Manager with the City of Boise, you'll be the key connection between our technology team and city departments. We're seeking someone who's great with people, excels in customer-facing roles, and can translate technical language into terms anyone can understand. In this role, your ability to listen, build trust, and create strong working relationships will be just as important as your IT knowledge. You'll partner with city leaders and department heads, using your people skills to ensure technology solutions actually meet their needs. Your talent for connecting with people at all levels, bringing groups together, and helping different teams work better together will be essential to your success. What matters most: You're an excellent communicator who genuinely enjoys helping others succeed. You can explain complex IT concepts in simple terms, build relationships easily, and get things done by working collaboratively rather than through authority alone. This position is hybrid eligible and requires residency in the Boise metro area. Candidates must currently live in the area or be prepared to relocate at their own expense prior to employment. No relocation assistance is provided. Candidates must be legally authorized to work in the United States WHY WORK FOR THE CITY OF BOISE? Top talent deserves top-notch benefits.The City is among the best in the Treasure Valley when it comes to the benefits and perks we offer our employees. * ZERO premium medical coverage option for you and your family * PERSI retirement benefits plus 401(k)/457b with employer match * 10 hours vacation per month (increases with tenure) + 12 paid holidays + 8 hours sick leave per month * 10 weeks Parental Leave * Up to $500 annual WellBeing incentive * Tuition reimbursement and free local bus pass * Basic Life and Long Term Disability insurance at no cost Essential Functions Aggregates and publishes technology portfolio information for accurate forecasting, budgeting, prioritization, road-mapping and sequencing. Partners with the project/program/portfolio management office to ensure a healthy and well-managed technology project portfolio. Ensures that project/program managers of technology projects are knowledgeable about the business teams and their objectives; engages as a project/program stakeholder, including evaluating project efforts and progress against business strategic plans and objectives. Partners with other IT staff members to ensure alignment of resources with technology project portfolio and department priorities. Facilitate technology-related governance committees. Works closely with city executive leadership and executive sponsors to establish relationships and keep them informed of the appropriate level of information regarding departmental and city-wide technology portfolios. Gains and maintains knowledge for designated lines of business by learning the operations of the business first-hand and by performing proactive research in the industry. Identifies opportunities for business operational efficiencies. Develops ideas and researches emerging technologies. Coaches department directors and senior management teams and enables them to articulate their functions' (i.e. technology, processes, and people) strategies, values, needs and requirements that will advance business performance. Partners with business to ensure effective change management for all business initiatives involving technology. Partners with the business to create departmental strategic plans, creating the vision along with the business; identifies strategic initiatives; develops and maintains multi-year technology roadmaps. Partners with business leadership to plan new joint initiatives, evaluate proposals and determine how they fit into business capability roadmaps and priorities. Evaluates independent department technology initiatives as they relate to citywide strategies to ensure convergence across multiple departments and identify opportunities for measurable success. Advocates on behalf of the departments to IT with a focus on business teams' objectives. Correlates business value and priorities to planning activities and goal-setting and communicates to all of IT. Performs triage and vetting of requests for new technologies from business teams. Facilitates service level agreements and serves as the point of escalation when service levels are not achieved. Works with departments and IT divisions to track effective onboarding, offboarding and transfers of city employees. Manages and processes access requests on behalf of departments. Educates departments about the position's processes, roles and proficiencies. Performs annual technology budget planning processes with each department by working with both the business and IT resources as applicable. Serves as a liaison between business and IT for technology-related financial transactions. Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time. Requirements Required Knowledge, Experience, And Training Bachelor's degree in an IT related field or progressive related educational certificate and 4 or more years of functional experience within IT and facilitating the development and implementation of technology solutions to meet business objectives, or an equivalent combination of education and/or experience. Knowledge of: All aspects of IT operations and functions. Ability to: Translate between technical and business language with strong technical aptitude Learn the detailed operations of business teams Listen, build rapport and credibility as a strategic partner, both vertically and horizontally within IT and the business Map joint organizational vision and long-term thinking, imagination and idea generation Lead change using positive and collaborative methods Set expectations with business and IT teams and effectively leverage governance for a positive business and IT partner experience Influence and break down silos within an organization as well as across the organization Maintain credibility with the relevant business areas and have a strong sense of ownership and relationship building Influence others, using personal rather than positional power Form a solid understanding of the internal services departments (IT, Human Resources, Community Engagement, Finance and Legal) and their role in serving operational departments (Police, Fire, Public Works, Planning & Development Services, Arts & History, Parks & Rec, Library and Airport) Identify gaps and areas that need improvement Present effectively and work comfortably with executive level employees Solve problems and negotiate conflict Demonstrate sound, independent judgment in resolving problems and making decisions Communicate effectively in the English language at a level necessary for efficient job performance Perform all essential and marginal functions as assigned by an authorized employee, supervisor, and/or manager with or without reasonable accommodation. Individuals must be capable of operating vehicles safely and have an acceptable driving record. Preferred Knowledge, Experience, And Training Master's degree or related qualification in an IT related field. Business Relationship Management Professional. Certified Business Relationship Manager. Master of Business Relationship Management. Licensing And Other Requirements Valid state-issued driver's license. Special Requirements Applicants must be able to pass: City of Boise background check processes which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation Driving Record Check Criminal Justice Information System background check (CJIS) Working Conditions The physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Efforts While performing the duties of this job the employee is frequently lifting/carrying up to 10 pounds, occasionally lifting/carrying up to 20 pounds and rarely lifting/carrying up to 35 pounds. Also, the employee is occasionally pushing/pulling up to 10 pounds and rarely pushing/pulling up to 35 pounds. The noise level is rarely moderate. Work includes sensory ability to talk, hear, smell and touch. Work in this position also includes close vision, distance vision, peripheral vision and depth perception. Employees will sit, stand, walk, stoop, kneel, crouch, crawl, reach, grasp, climb and balance. Position requires hand/finger dexterity. Working Environment The work environment will include inside conditions, outdoor weather conditions, extreme temperatures, in wet and humid conditions, areas of dust, odors, mist and gases or other airborne matter. Employees are exposed to mechanical hazards. Employees will also drive a vehicle as part of this position. This position works: Project work sometimes after hours/weekends/holidays
    $63k-82k yearly est. 5d ago
  • Account Manager

    Actalent Services

    Relationship manager job in Boise, ID

    Actalent connects passion with purpose and our vision is to impact millions of lives through engineering and sciences efforts. We're looking for a highly motivated Account Manager {B2B Sales Representative} to join our team and help us support vital engineering and science initiatives at visionary companies. Building trusted, consultative relationships with our clients is a critical part of our business. If you're enthusiastic about partnering with bright and sharp individuals, understanding clients' business challenges, and collaborating across teams to develop and sell the best solution-keep reading, we might be a great match! About Actalent With global headquarters outside of Baltimore, MD, Actalent has an existing network of almost 30,000 engineering and sciences consultants and more than 4,500 clients across the U.S., Canada, Asia, and Europe, including many of the Fortune 500. We give clients access to specialized experts that drive scale, innovation, and speed to market, supporting engineering and science initiatives that advance how companies serve the world. Our Aston Carter brand provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. You Will Prospect, cold call and establish a list of target accounts Set and conduct well-prepared face-to-face and virtual meetings with decision makers; get results by asking appropriate questions that qualify business and take advantage of opportunities to create value and meet client needs Win new accounts, expand existing accounts, and provide exceptional service to all active and prospective customers Maximize profitability by negotiating bill rates and terms Partner with recruiting teams and customer support to ensure that the clients' talent needs and the consultants' payroll expectations are met Ensure that client needs are met by thoroughly understanding their requirements and seeking feedback on our performance Communicate account knowledge to team members (recruiters, field support, sales, director) during office meetings Follow a disciplined sales operating rhythm within the CRM (Salesforce) to drive business development, increase future value proposition, and ensure effective execution We Will We commit to providing continued education and training throughout your career to keep your skillset sharp and competitive: You'll take part in a comprehensive, structured training program to prepare you for your role, including role plays, job shadows and teach-backs to create camaraderie and ensure you become a subject matter expert within your industry. Throughout your career at Actalent, you will engage in both formal and informal mentorship programs to progress toward your personal and professional goals. At every step of the way, you will be surrounded by a positive and supportive culture that encourages everyone to help develop themselves and others. Actalent promotes almost exclusively from within. Employees have the opportunity to develop and advance into leadership, management or explore other opportunities across our business. Skills and Qualifications Bachelor's degree preferred Experience in customer service, leadership, and/or sales Experience collaborating in a team-oriented environment Interpersonal and verbal communication skills Desire for relationship-based selling Desire to work in a performance-based environment Benefits and Compensation Unlimited commission potential Base salary of $60,000 Our top 10% of account managers earned an average of $111,000 in year one, $145,000 in year two, and $343,000 in year five (2023 data). Monthly car allowance ($425/month) and monthly cell allowance ($100/month) Performance-based incentives Quarterly bonuses All-expenses-paid annual trip for top performers Company-funded investment plan with paid dividends Benefits Healthcare, dental, vision, and 401(k) 20 days paid time off (accrued per year) Employee discounts Tuition reimbursement program Our Culture Actalent is an equal opportunity employer. We are committed to creating and fostering an inclusive environment for all employees. We encourage all employees to bring their most authentic selves to work. To achieve these goals, we offer a range of community groups and service opportunities for all employees. Allegis Group Foundation The Allegis Group Foundation is a central part of our commitment to giving back to the communities in which we work and live. Did you know that the Allegis Group Foundation can accelerate your efforts to create meaningful change in our communities? Incorporated in 2000, this philanthropic arm of our business awards direct grants to nonprofit organizations and provides additional financial support through our Employee/Office Match Program. We form strategic alliances with national organizations for the contributions they make to the communities we serve, their ability to help our organization make an impact in the marketplace, and the development offerings they have for our internal employees and consultants. Check out our Instagram and LinkedIn to see what it's like to be part of our team: instagram.com/weareactalent | ************************************************* Telecommute No
    $46k-81k yearly est. Auto-Apply 60d+ ago
  • Account Manager - State Farm Agent Team Member

    Brayden Nielson-State Farm Agent

    Relationship manager job in Boise, ID

    Job DescriptionBenefits: License reimbursement 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Brayden Nielson - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Develop and maintain customer relationships to drive retention and growth. Conduct policy reviews and provide recommendations to customers. Oversee the resolution of complex customer issues. Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads. QUALIFICATIONS: Experience in insurance sales or account management preferred. Leadership and interpersonal skills. Proven track record of meeting sales targets. Willingness to engage in sales conversations.
    $46k-81k yearly est. 3d ago
  • Account Manager

    Ralliant

    Relationship manager job in Boise, ID

    **Tek AMR - Account Manager's Job Description** Our Americas Sales Organization has a culture that is collaborative and inclusive of others' thoughts and ideas. We are customer obsessed in our daily work, and continuously strive to provide high quality support and engagement to our customers by building and encouraging close partnerships. We are people focused and always looking for opportunities to develop and solve problems that help the business, customers, and our own team members! An Account Manager will be expected to develop and implement a sales plan (by market/customer and application) to grow Tek's revenue and market share in assigned accounts. This candidate should possess strong strategic sales skillset, knowledge of market/customer base, and knowledge of Tek's solutions, plus desire and capability to learn. Candidates must be able to locally travel in the **Bay area** . Responsibilities: + Build the plans and strategies for developing a successful commercial funnel and exceeding sales goals. + Apply Daily Management / Visual Management and Problem Solving to drive organization direction and activity. + Maintain direct contact with key customers in assigned territory & monitor customer needs, satisfaction and industry trends' alignment with Tek's strategies and solutions. + Proven ability to manage a geographic territory with both direct involvement and channel partners. + Build and adapt an individualized customer communication approach to understand needs and remain adaptable to changing customer goals and challenges. + Profile and develop relationships with key executives (Managers, Directors, VP's, etc.) within your focus accounts / territory. + Optimally engage extensive sales resources including applications engineers, product teams, channel partners & inside sales support + Use Dynamics CRM for opportunities, leads, and funnel management. Qualifications: + 5+ years of proven experience in sales and account management. + Bachelor's degree in engineering or electrical engineering preferred. + Effective time management, problem-solving and analytical skills with the ability to identify and prioritize key customers. + Fully developed strategic and tactical sales skills, including ability to assess customer base, prospect, qualify, identify needs & gaps, and apply appropriate solution to win. + Consistent record of successfully selling technical products and/or capital equipment by applying a defined sales process. + Experience in calling on a diverse sales territory consisting of commercial accounts, Mil/Gov entities, and public universities. + Experience in working with diverse channel partners within territory/geography. + Shown success in prospecting for and winning new customer/business. + Highly motivated self-starter. + Strong communication and presentation skills. + Ability to travel up to 50% of the year. \#LI-TD1 **Ralliant Corporation Overview** Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life - faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world. We Are an Equal Opportunity Employer Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com. **About Tektronix** Tektronix, a wholly owned subsidiary of Ralliant Corporation, is a place where people are challenged to explore the boundaries of what's possible, bringing the digital future one step closer every day. Through precision-engineered measurement solutions, we work with our customers to eliminate the barriers between inspiration and realization of world-changing technologies. We believe that cultivating a deeper sense of loyalty and belonging is key to how we attract and retain our best people. This reality inspires our Inclusion & Diversity vision, We Are More Together, and guides our approach as we all work toward creating great places where our teams work and thrive. Realize your true potential at Tektronix - join us in revolutionizing a better tomorrow! We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com. **Bonus or Equity** This position is also eligible for bonus as part of the total compensation package. **Pay Range** The salary range for this sales position (inclusive of sales incentives/commissions in local currency) is 164500 - 305500
    $46k-81k yearly est. 60d+ ago
  • Account Manager - State Farm Agent Team Member

    Kimberly Shurtleff-State Farm Agent

    Relationship manager job in Boise, ID

    Job DescriptionBenefits: Simple IRA Licensing paid by agency Bonus based on performance Paid time off Training & development Competitive salary Flexible schedule Health insurance Opportunity for advancement ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Kimberly Shurtleff - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Develop and maintain customer relationships to drive retention and growth. Conduct policy reviews and provide recommendations to customers. Use your knowledge of our insurance products to recommend, explain and sell needs-based policies to both cold and warm leads. QUALIFICATIONS: Idaho Property & Causalty insurance licenses Ability to obtain Life & Health insurance licenses within 30 days. Experience in insurance sales or account management preferred. Leadership and interpersonal skills. Proven track record of meeting sales targets. Willingness to engage in sales conversations.
    $46k-81k yearly est. 6d ago
  • Security Account Manager

    Security Director In San Diego, California

    Relationship manager job in Boise, ID

    Allied Universal , North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Allied Universal is hiring an Account Manager. As an Account Manager, you are the driving force behind daily security operations, ensuring the safety and well-being of the people and places you protect. You will lead from the front-guiding, developing, and motivating your team of security officers and supervisors to deliver exceptional service. This is your opportunity to lead with purpose, make a real impact, and create a safer environment for those who count on you. Why Join Allied Universal? Career Growth: Opportunities to advance within a global leader in security services Impactful Work: Play a vital role in protecting people, property, and businesses Supportive Team: Work with caring professionals dedicated to safety and excellence RESPONSIBILITIES: Manage scheduling: Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime Lead and Develop Security Teams: Hire, coach and manage security officers and supervisors while overseeing payroll, performance, and employee relations Enhance Client Relationships: Serve as the primary point of contact for clients, ensuring high-quality service that protects people and property Handle Security Incidents and Emergencies: Respond to escalated issues professionally, coordinating with clients and internal teams Direct Compliance and Security Operational Excellence: Oversee training, safety, and site operational standards as well as managing inventory (uniforms, equipment, and other essential supplies) QUALIFICATIONS (MUST HAVE): High school diploma or equivalent Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment Valid driver's license if driving a company vehicle, or personal vehicle while conducting business Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast-paced environment Experience in leading, developing, and retaining a dynamic team while building positive client relationships Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination Proven ability to evaluate situations, make sound independent decisions, and resolve conflicts in an efficient manner Proficiency in web-based applications and computer systems, including Microsoft Office Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence Financial acumen; able to manage staffing levels while minimizing non-billed overtime and managing turnover costs; planning and organizing skills to control costs related to inventory (uniforms, equipment, etc.) PREFERRED QUALIFICATIONS (NICE TO HAVE): College degree in Business Administration or a law enforcement-related field Law enforcement, military, and/or contract or proprietary security services, or facility management experience American Society of Industrial Security (ASIS), International Certified Protection Professional (CPP) certification Previous payroll, billing, or scheduling experience Aptitude with security systems: CCTV, access control, and badge administration Graduate of certified public safety academy (e.g., Law Enforcement, Firefighter/Paramedic, Corrections Officer) BENEFITS: Medical, dental, vision, basic life, AD&D, and disability insurance Enrollment in our company's 401(k)plan, subject to eligibility requirements Eight paid holidays annually, five sick days, and four personal days Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. Pay $66,560.00 yearly Closing Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: *********** If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices. Requisition ID 2025-1488327
    $66.6k yearly Auto-Apply 9d ago
  • Account Manager II

    Paylocity 4.3company rating

    Relationship manager job in Meridian, ID

    Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Meridian, ID location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Account Manager II is pivotal in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. The Account Manager II delivers outstanding customer service by effectively utilizing available resources and prioritizing issues. The role involves meeting performance metrics through inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager II assumes full responsibility for maintaining and enhancing client relationships. Responsibilities * Issue Resolution - Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary. * Client Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions. * Timely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction. * Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adapt behaviors as needed. * System Capabilities - Ability to navigate systems and maintain advanced knowledge in Paylocity Products and Partners. * Team Player - The ability to work cross-functionally, contribute to collective goals, and share insights. Fosters a cohesive and productive work environment. Expectations * Dependability/Follow-Up: Proficiently multitask, respond promptly, and ensure timely follow-up. * Problem Solve: Skillfully troubleshoot and resolve issues using knowledge, resources, and qualitative and quantitative information. * Communication: Exhibit professional written and verbal communication consistently with internal and external stakeholders. * Knowledge & Resourcefulness - Ability to effectively utilize internal resources and resolve issues to ensure minimal escalations and maintain a positive customer experience. * Optimizing Products - Being the product expert while being current on product releases and mandatory training. Education and Experience Required * Bachelor's degree and a minimum of 1 year of experience in technical support, call center operations, or other high-volume customer-facing roles; or * High School Diploma and either 2 years of HCM experience or 4 years of relevant experience in technical support, call center operations, or other high-volume customer facing roles * Experience in customer service or previous client interfacing role * Strong computer skills, including Microsoft Office with proficiency in Excel * Strong written communication skills for business correspondence. * Strong team player with attention to detail * Essential Skills: Analytical thinking, problem solving, time management, communication and decision-making Preferred * Experience in team leadership or support roles - including coaching, training, peer mentorship, or acting as a subject matter expert (SME) * Experience in payroll and/or call center environment * CPP, FPC, APA, and/or SHRM-CP certified * Self-starter with the ability to handle multiple projects at once Physical Requirements * Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. * Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact ***************************. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $24 - $26 /hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via **************************
    $24-26 hourly 30d ago
  • Account Manager

    Podanie o Prac Na Stanowisku Sales Manager w Third-Party Job Posts

    Relationship manager job in Idaho City, ID

    What Makes Us Unique At Cloudbeds, we're not just building software, we're transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 - but we're just getting started. Job Title: Account Manager What Makes Us Unique: At Cloudbeds, we're not just building software, we're transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 - but we're just getting started. Location: Remote - NORAM How you'll make an Impact: As an Account Manager you will be part of the Customer Success team. AMs will be expected to actively manage a portfolio of customers with an estimated value of $1,000,000 USD to $2,000,000 USD, with the goal of building strong customer relationships. Joining the Cloudbeds AM Team: Forget the stuffy corporate office-we are a completely remote global team of innovators and experts, with our AM crew holding down the fort across NORAM. Our team is the engine of customer success , and we are dedicated to transforming hospitality across 150 countries. We are not just order-takers; we are our clients' secret weapon and trusted advisor. You'll own a high-value portfolio and be directly responsible for crushing our Net Dollar Retention (NDR) goals. That means diving deep into data , spotting upsell opportunities, and keeping churn rates low. Since we're remote, self-motivation and integrity are key. We are looking for those natural relationship builders who can translate customer needs into product reality, acting as the ultimate voice of the customer for our development teams. If you're a meticulous, results-driven individual who can communicate and influence credibly at all levels, you'll fit right in! What You Bring to the Team: Drive client value realization and adoption by defining, monitoring, and enabling the achievement of key business outcomes and strategic success metrics (time-to-value, ROI) for the customer's business. Serve as the primary strategic partner and trusted advisor for an assigned portfolio of clients, leveraging deep hospitality industry expertise to provide actionable insights, strategic recommendations, and best practices for optimizing product utilization and overall property performance. Achieve net dollar retention goals through identifying upsell opportunities and implementing proactive churn reduction strategies in order to help Cloudbeds obtain net negative churn Maintain expert-level knowledge of the Cloudbeds platform, its latest updates, and the competitive landscape, effectively guiding customers through questions, requests, and product roadmaps to ensure alignment with their evolving needs. Collect, document, and champion client feedback, use cases, and emerging requirements, acting as the voice of the customer to inform and prioritize future product development and service improvements. Conduct structured, value-focused performance review meetings and health check sessions (e.g., quarterly business reviews - QBRs) to articulate performance, report on achieved outcomes, showcase progress, and collaboratively plan the next phase of strategic engagement. What Sets You Up for Success: Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization Ability to translate and synthesize customer details (needs, feedback, concerns, opportunities, etc.) internally to multiple departments (Sales, Support, Product, Marketing, Design). Proven ability to manage multiple projects at a time while paying strict attention to detail Excellent listening, negotiation, and presentation skills Self-motivated and able to thrive in a results-driven environment Natural relationship builder with integrity, reliability and maturity Compensation: Depending on your skills and experience, you can expect your annual compensation to be between $60-70K. #LI-REMOTE #LI-AM1 What to Expect - Your Journey with Us Behind Cloudbeds' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold - we're coding it, designing it, writing it and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary. Learn more online at cloudbeds.com Company Awards to Check Out! Best All-In-One Hotel Management System | HotelTechAwards (2025) Overall 10 Best Places to Work | HotelTechAwards (2025) Most Loved Workplace Certified (2024) Top 10 People's Choice(2024) Deloitte Technology Fast 500 (2024) Discover our Benefits: Remote First, Remote Always PTO in accordance with local labor requirements 2 corporate apartment accommodations for team member use for free (San Diego & São Paulo) Full Paid Parental Leave Home office stipend based on country of residency Professional development courses in Cloudbeds University Access provided to professional Therapy and Coaching Access to professional development, including manager training, upskilling and knowledge transfer. Everyone is Welcome - A Culutre of Inclusion Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard of hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at ************ or via email at ***************************. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes. To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.
    $60k-70k yearly Auto-Apply 46d ago
  • Tax Client Manager

    Nichols Accounting Group PC

    Relationship manager job in Ontario, OR

    Full-time Description Tax Client Manager Who We Are At Nichols Accounting Group, we believe accounting is more than numbers - it's about people, purpose, and building legacies. Recognized as one of Idaho's Best Places to Work three years in a row, we care deeply about culture, work-life fulfillment, and yes - having a little fun along the way. Our Core Values Principled • Authentic • Intentional • Determined Our Mission To glorify God by using our knowledge, skills, and talents to develop our employees to be leaders assisting the business community in growing healthy, strong organizations. About the Role We are seeking a Tax Client Manager to join our growing Tax Department. In this role, you'll serve as a trusted advisor to a portfolio of clients, managing tax strategy, reviewing complex returns, and providing proactive consulting solutions. You'll also supervise and coach team members, ensuring high-quality deliverables and supporting their professional growth. What You'll Do Serve as the primary contact for client communication, consulting projects, and tax returns Review and approve client deliverables (tax returns, financial statements, and advisory projects) Manage client onboarding, billings, contracts, and engagement deadlines Provide proactive solutions for tax planning, risk mitigation, and business consulting Supervise, coach, and develop team members; provide oversight and distribute workload effectively Assist with IRS/state tax notice resolution and audit defense Collaborate with leadership to improve systems, expand services, and grow opportunities Contribute to firm advancement through leadership, training, and innovation What We're Looking For CPA license required Minimum of 5 years of progressive tax experience, preferably in public accounting Strong technical knowledge across individual, business, and multi-entity structures Supervisory or leadership experience with demonstrated ability to mentor others Excellent communication skills with a client-first mindset Proactive, self-starting, organized, and committed to delivering results with integrity Why Join Nichols? A values-driven firm with a mission bigger than numbers: To glorify God by using our knowledge, skills, and talents to develop employees into leaders who help the business community grow healthy, strong organizations. A culture consistently recognized as a Best Place to Work Opportunities for professional advancement and leadership development Competitive compensation, comprehensive benefits, and flexibility for work-life balance Direct access to senior leadership and the chance to make a meaningful impact on both clients and your team Flexible work arrangements to help balance work, life, and family Ready to Apply? If you're ready to combine your technical expertise with leadership and mentorship, and you want to be part of a firm that values both performance and people, we'd love to hear from you. Apply today and help us build healthy, strong organizations that leave a lasting legacy. Nichols provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, or any other characteristic protected by federal, state, or local laws. Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
    $81k-135k yearly est. 3d ago

Learn more about relationship manager jobs

How much does a relationship manager earn in Boise, ID?

The average relationship manager in Boise, ID earns between $56,000 and $133,000 annually. This compares to the national average relationship manager range of $56,000 to $123,000.

Average relationship manager salary in Boise, ID

$86,000

What are the biggest employers of Relationship Managers in Boise, ID?

The biggest employers of Relationship Managers in Boise, ID are:
  1. Northwest Bank
  2. US Pharma Lab
  3. TSYS
  4. UMB Bank
  5. Capital One
  6. Global Payment Holding Company
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