IT Service Desk Technician I
Remote support technician job in San Bernardino, CA
Job Title: IT Service Desk Technician I
Type: Direct Hire
We are seeking a reliable and customer-focused IT Service Desk Technician I to provide high-quality, 24/7 technical support for a healthcare workforce, affiliates, and patients. The ideal candidate will assist users with basic IT issues, troubleshoot hardware/software problems, and escalate complex concerns to senior technicians when needed.
Key Responsibilities:
Deliver Level I technical support, including diagnosing and resolving hardware, software, and networking issues.
Provide clear, step-by-step instructions to end-users on technical problems.
Support remote users through remote troubleshooting tools.
Escalate unresolved issues to higher-tier support.
Create and document incidents for each support interaction, ensuring accurate contact info, issue details, and resolution steps.
Assist with onboarding tasks such as account setup, hardware provisioning, and software configuration.
Manage user access requests and accounts for designated systems.
Provide technical support to patients accessing the organization's patient portal.
Maintain and manage service desk tickets and queues within SLA parameters.
Utilize and update internal knowledge base resources to assist with ticket resolution.
Meet key performance metrics, including First-Level Resolution (FLR), call handling, and customer satisfaction.
Other duties as assigned.
Qualifications:
Education:
Required: High school diploma or GED (or higher degree if hired after October 1, 2024).
Preferred: Associate degree in an IT-related field.
Certifications:
Required: CompTIA A+ (or equivalent) within one year of hire.
Preferred: HDI-CSR or equivalent.
Experience:
Required: At least one year of customer service experience or completion of a Service Desk rotation in an IT apprentice program.
Preferred: Service Desk experience in a healthcare setting.
Skills & Abilities:
Proficiency in supporting Windows OS, Active Directory, Exchange, Microsoft Office, MacOS.
Basic troubleshooting of multi-function devices (printers, scanners, etc.).
Familiarity with iOS and Android device support using mobile device management tools.
Basic networking knowledge (TCP/IP, wireless, VoIP).
Knowledge of web programming and SQL Server is a plus.
Strong communication, multitasking, and problem-solving skills.
Ability to work independently and within a team.
High level of professionalism and customer service orientation.
IT Procurement Specialist - Healthcare (EMR)
Remote support technician job in Azusa, CA
Job Title: EMR IT Specialist
Pay Range: $27/hour to $29/hour
We are seeking a detail-oriented and proactive EMR IT Specialist to support the creation, maintenance, and optimization of Electronic Medical Record (EMR) access across multiple hospital systems. This role is ideal for a candidate who excels at cross-team collaboration, workflow documentation, and vendor or financial coordination, while thriving in a fast-paced healthcare environment.
Key Responsibilities
Assist with the creation, maintenance, and deactivation of EMR accounts across multiple hospital systems.
Track and prepare EMR account batch submissions to ensure timely provisioning.
Document EMR-related workflows and maintain tracking systems for staff responsiveness and support needs.
Collaborate with clinical and IT teams to troubleshoot access issues and ensure compliance with hospital policies and requirements.
Coordinate follow-ups on pending items and escalate issues to leadership when necessary.
Negotiate with vendors and manage procurement processes to support EMR-related needs.
Oversee invoice management, purchase orders, and financial documentation related to software, services, or equipment.
Qualifications
Strong vendor negotiation, procurement, and cost-management experience.
Proficiency with invoice management, purchase order systems, and financial recordkeeping.
Excellent organizational and analytical skills with the ability to manage multiple priorities effectively.
Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
Strong interpersonal and communication skills for collaboration with vendors, finance teams, clinical staff, and internal IT stakeholders.
Proactive problem-solver able to independently identify issues and recommend or implement process improvements.
Ability to work in a fast-paced environment and adapt to shifting priorities.
Infrastructure IT Technician IV - Multisite Manufacturing Plant Support
Remote support technician job in Diamond Bar, CA
At Niagara, we're looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.
Consider applying here, if you want to:
Work in an entrepreneurial and dynamic environment with a chance to make an impact.
Develop lasting relationships with great people.
Have the opportunity to build a satisfying career.
We offer competitive compensation and benefits packages for our Team Members.
Infrastructure IT Technician IV - Multisite Manufacturing Plant SupportThe Infrastructure IT Technician IV executes IT activities necessary to support and maintain the business. This includes planning and execution of tasks to support project execution as needed for plant build/support activities, end user equipment preparation/troubleshooting as well as other IT related tasks. The IT Technician IV is able to work in an autonomous fashion to support the business and perform other IT tasks. The IT Technician IV is the face of IT to the business, and as such has a high level of focus on the end user experience and is able to quickly drive issues to resolution.
Ideally, this Technician will be based in our Columbus, OH plant. And will support the Columbus, Cincinnati, Plainfield, Louisville, Pittsburg, and Detroit Plants.
Essential Functions
Execute IT Support Department's Tactical goals.
Work with the senior support team to execute projects based on priorities, goals, and objectives.
Take lead on executing day-to-day responsibilities.
Follow IT Support Technician work schedule to ensure adequate coverage for 24x5 support (On-call weekends).
Maintain the highest level of customer service for our end users (technical & soft skills).
Take lead on the execution of departmental projects, contributing where needed for successful completion.
Delegate issues to appropriate IT Teams as needed.
Provide notification to IT Support Management team when issues are ongoing and impacting end users to keep them informed.
Travel to remote plants as needed based on projects and support needs
Document all incoming issues and escalate to the appropriate Support teams.
Handle issues escalated up from lower level support team to resolve end user and/or system issues.
Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice.
Qualifications
Minimum Qualifications:
5 Years - Experience in IT Infrastructure supporting multisite manufacturing plants
5 Years - Structure cabling, security cameras, Fiber, CAT5, CAT6, IDF/MDF, wireless, APs, TCPIP, CISCO
5 Years - Experience managing projects
*experience may include a combination of work experience and education
75% - on average travels 3 weeks out of the month
Preferred Qualifications:
7 Years- Experience in IT Infrastructure supporting multisite manufacturing plants
7 Years - Structure cabling, security cameras, Fiber, CAT5, CAT6, IDF/MDF, wireless, APs, TCPIP, CISCO
7 Years - Experience managing projects
*experience may include a combination of work experience and education
Additionally, IT Technician IV is expected to demonstrate:
Outstanding Customer/Client Focus.
Strong technical skillset with ability to diagnose complex, multi-faceted system issues.
Strong knowledge of and experience with Microsoft Office software.
Good written and verbal communication skills.
Strong hands on technology background on both hardware and software platforms.
Ability to adapt to change including advances in technology.
Provide technical guidance to Level I/II/III technicians
Strong hardware troubleshooting skillset, familiarity with laptops, desktops, servers and peripherals.
Teamwork Orientated but able to work independently as needed.
Education
Minimum Required:
Associate's Degree in Computer Science, related field, or equivalent work experience
Preferred:
Bachelor's Degree in Computer Science, related field, or equivalent work experience
Certification/License:
Required: A+ CompTIA or equivalent
Preferred: MTA/MSCE, Network +
Foreign Language
Preferred: Elementary Proficiency in Spanish
Ideally, this Technician will be based in the Columbus, OH plant. And will support our Columbus, Cincinnati, Plainfield, Louisville, Pittsburg, and Detroit Plants.
Typical Compensation Range
Pay Rate Type: Hourly$35.41 - $50.46 / Hourly
Benefits
Our Total Rewards package is thoughtfully designed to support both you and your family:
Regular full-time team members are offered a comprehensive benefits package, while part-time, intern, and seasonal team members are offered a limited benefits package.
Paid Time Off for holidays, sick time, and vacation time
Paid parental and caregiver leaves
Medical, including virtual care options
Dental
Vision
401(k) with company match
Health Savings Account with company match
Flexible Spending Accounts
Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members
Family Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements
Income protection including Life and AD&D, short and long-term disability, critical illness and an accident plan
Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc.
Tuition reimbursement, college savings plan and scholarship opportunities
And more!
***********************************************
* *Los Angeles County applicants only** Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable local and state laws.
Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Niagara Bottling, LLC. Niagara Bottling, LLC will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit résumé to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit résumé into this career site to be eligible for placement fees.
Auto-ApplyON CALL IT and TV Field Technician- Riverside-San Bernardino-Ontario, CA
Remote support technician job in Victorville, CA
Job
DescriptionJob
DescriptionOn-Call
IT
Field
Technician
-
PC,
Mac,
Printer
&
Scanner
Support
IT Technician
Remote support technician job in Corona, CA
Applus+ IDIADA is a global partner to the automotive industry, supporting its clients in their product development activities by providing design, engineering, testing and homologation services. As a TOP Employer certified company, we have a large team of more than 3000 professionals drawn from over 22 countries, as well as an international network of subsidiaries and branch offices in 25 countries which ensures that our clients get customized, added-value solutions. IDIADA offers you the opportunity to develop a career in one of the worldwide leading automotive engineering companies.
At Applus IDIADA we are looking for talent to help us shaping the mobility of tomorrow with safer, more efficient, and sustainable vehicles. With presence in 22 countries, we offer job positions around the world and internal / transversal mobility within the company. The automotive sector is currently living a moment of deep technological change. At IDIADA, we focus on constant innovation to adapt our services' portfolio to an ever-changing environment. Therefore, as part of our team, we expect you to be dynamic and eager to learn and grow with us.
If you want an opportunity to challenge yourself and enhance your technical skills, to work in a thriving environment and to work alongside world-leading experts, then apply for one of our vacancies.
Job Description
What You'll Do:
Provide prompt customer support and technical issue resolution, working with internal customer to test and make sure the issue is resolved.
Proactively follow up with users or team members to verify solutions are successful and satisfaction is achieved.
Provide documentation both of progress during issue resolution and of solutions which resolve the issue.
Management of basic working on servers, desktops, laptops and smart devices belonging to the organization, using tools like anti-virus solutions, firewalls, office365 suite and other relevant software
Management of software installation and upgradation requirements on all servers, desktops, laptops and smart devices belonging to the organization
Monitoring of business unit's infrastructure assets on a periodic basis (servers, desktops, laptops and smart devices)
Management of hardware component upgradation and maintenance requirements for all infrastructural assets belong to the business unit
Qualifications
What You'll Bring:
The ideal candidate will have a minimum experience of 2 year in technical assistance and support related to computer systems, hardware and software.
Experience within an international corporation is highly valuable, but not mandatory.
Vocational training in Computer Engineering.
Excellent communication skills.
Highly motivated with strong work ethic.
Experience using and administrating Windows / Linux environments.
Experience managing TCP/IP LAN.
ITIL v3 Foundation is an asset.
Desirable skills:
Degree in Computer Science or similar
Fluent in Spanish and English
What can we offer you?
Join a young dynamic and growing team.
Work in an agile environment
Work on a huge, and ever expanding, globally distributed system
Be part of a large growing international organization
Continuous training and career growth
Additional Information
APPLUS IDIADA is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Job Functions:
Must be physically able to support technical needs in office
Must be able to support the facilities in Corona, CA and Adelanto, CA in-person when needed
Job Type:
We can offer a full-time or part-time position
Benefits for a Full-time position:
Health Insurance (100% Premium costs paid by Company)
Voluntary Dental insurance
Voluntary Life insurance
Voluntary Vision Insurance
Paid time off
Simple IRA Plan (3% Company Match)
Schedule:
Hybrid position
Monday to Friday
Occasional Saturday
APPLUS IDIADA is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Applus IDIADA is committed to
equality,
diversity
and
inclusion
. We don't put limits on you, so don't put limits on yourself either. There is a place for everyone.
IT Support Specialist
Remote support technician job in San Bernardino, CA
ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions-all with a merchant-first mindset.
Why ShipMonk?
We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants.
● Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency.
● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed.
● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action.
● Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises.
● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay.
Our Core Values
Our values are the heart of our culture. We're looking for individuals who embody these principles every day.
● Merchant-first: We handle the logistics so our merchants can focus on what they do best-growing their business. ● Own it: We take ownership of our work, our mistakes, and our successes.
● People make ShipMonk: We believe in our team and invest in our people.
● Change the score: We challenge the status quo, constantly innovating and improving.
● Get sh*t done: We're a fast-paced, high-growth company that values action and results.
We are seeking a dependable and well-rounded IT Support Specialist to support both office and warehouse technology operations. This role is hands-on and requires a strong understanding of end-user support, device management, and day-to-day IT operations across multiple systems. The ideal candidate will have prior experience working in a mixed environment of warehouse and corporate users and be comfortable managing a broad set of tools and platforms.
What you'll do:
Provide technical support for corporate and warehouse employees across hardware, software, and network-related issues.
Support daily use and troubleshooting of Zoom, Slack, Asana, G-Suite (apps & admin), and Microsoft Admin tools.
Manage device inventory and lifecycle using Asset Panda, Miradore, Mosyle, and SimpleMDM.
Support user access and identity management through Okta.
Provide basic support and troubleshooting for physical security systems including Avigilon and Unifi.
Maintain accurate documentation of IT assets, configurations, and support procedures.
Collaborate with remote teams to ensure timely resolution of issues and support requests.
Assist in onboarding and offboarding processes, including device setup and account provisioning.
Work closely with the IT team to escalate and resolve complex technical problems.
What you'll need:
2-4 years of IT support experience in a mixed warehouse and corporate environment.
Strong understanding of G-Suite (including Admin Console), Microsoft admin tools, and Slack/Zoom.
Experience with MDM platforms such as Miradore, Mosyle, or SimpleMDM.
Familiarity with asset tracking tools (e.g., Asset Panda) and identity management systems (e.g., Okta).
Excellent troubleshooting, communication, and organizational skills.
Ability to work independently on-site and prioritize support tasks effectively.
We are exceptionally proud of our dedicated, brilliant ShipMonkers -- the employees who collaborate to provide first-class service, solve problems, and collaborate to get the job done. We work hard and have fun at work while prioritizing growth, innovation, and diversity as key values. When we add new positions at ShipMonk, we define the role 80% and look for talented individuals who can join the team, run fast, and co-create the other 20% of their job. We need our team to get engaged from Day 1 to do the work and define the work that will make us successful in the near and long term.
ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Auto-ApplyClient Svc & Prod Supt Spec
Remote support technician job in San Dimas, CA
ADP is hiring a Client Service - Product Support Specialist -- Tax.
Are you ready to join a company offering career advancement opportunities throughout your career journey?
Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?
Are you seeking an inclusive environment with a culture of collaboration and belonging?
If so, this may be just the opportunity you've been searching for!
In this role, you will provide consistent, high-quality tax service to ADP clients. In addition to tax deposits and filing, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, and more. Depending on your specific team or role, you will be providing support using phone, email, or chat-based communication.
To thrive in this role, you must be comfortable working in a metrics-driven environment as part of a structured day. Adaptability, empathy, self-motivation, and organization are must-haves in this job. You will need to balance your workload, handle back-to-back inquiries, and focus on what is important. In return, you can expect job satisfaction by being the one person who saves the day for our clients.
Ready to #MakeYourMark? Apply now!
To learn more about Client Service at ADP, visit https://jobs.adp.com/teams-roles/client-service/
What you'll do:
Be the Tax Expert. You will assist clients with tax deposits and filing. You may also manage inquiries from state and federal agencies.
Be a Trusted Advisor and Problem Solver. You will use a breadth of expertise to help ADP's clients solve problems by taking a broad perspective to resolve issues and provide solutions.
Build Relationships. You will build relationships with clients using the phone, email, and/or chat, where you will strive to exceed client expectations in every interaction. You hold yourself to the highest ethical standards and live ADP's core value of Integrity is Everything.
You will leverage your ADP product - services knowledge to provide solutions to issues and questions and help build client understanding around our products' value. You will turn client input into recommendations for ADP leadership on best practices and solutions training.
Demonstrate Client Focus. You place a strong focus on client satisfaction. You will assist clients to troubleshoot and resolve payroll and tax issues in a timely and professional manner.
TO SUCCEED IN THIS ROLE:
You have at least two years of client service and/or call center experience
Over the phone and in writing, your communication style is clear and easy for our clients to understand and act on. You will need to communicate clearly and quickly to summarize a problem and explain a solution.
You must be proficient in using Microsoft Office tools, including Outlook, Word, and Excel, as well as have excellent analytical and time management skills.
A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experience could include:
Experience noted above OR
Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
BONUS POINTS FOR THESE:
At least three years of Payroll Tax experience is preferred.
Level 0 Help Desk Technician
Remote support technician job in Corona, CA
Salary: 18-20
About Us:Onsite Computing is a leading Managed Service Provider (MSP) in Southern California dedicated to delivering top-notch IT solutions and support to our clients. We pride ourselves on our commitment to excellence and our ability to foster a collaborative and innovative work environment.
Job Description:
We are seeking a motivated and enthusiastic Intern to join our team as a Level 0 Technician. This internship offers a fantastic opportunity to gain hands-on experience in the IT field, working alongside experienced professionals in a dynamic and fast-paced environment.
Key Responsibilities:
Assist with basic troubleshooting and support for hardware and software issues.
Perform routine maintenance and updates on client systems.
Help set up and configure new hardware and software for clients.
Provide support for network connectivity issues.
Document and track support requests and resolutions in our ticketing system.
Assist with inventory management and tracking of IT assets.
Collaborate with team members to ensure timely and effective resolution of client issues.
Participate in training sessions and workshops to enhance technical skills.
Qualifications:
Currently pursuing a degree or certifications in Information Technology, Computer Science, or a related field.
Basic understanding of computer hardware, software, and networking concepts.
Strong problem-solving skills and attention to detail.
Excellent communication and interpersonal skills.
Ability to work both independently and as part of a team.
Eagerness to learn and adapt to new technologies and processes.
What We Offer:
Hands-on experience in a professional IT environment.
Mentorship and guidance from experienced IT professionals.
Opportunity to develop technical skills and gain industry knowledge.
Flexible working hours to accommodate academic commitments.
Professional growth opportunities and certifications.
Competitive salary based on experience
Cell Phone reimbursement
Health, dental, and vision insurance
Paid time off and holidays
Collaborative work environment
User Support IT Support Technician SSD - KPHC/ EPIC/EMR Application &
Remote support technician job in Riverside, CA
User Support IT Support Technician SSD - KPHC/ EPIC/EMR Application & Job Number: 1313010 Posting Date: Dec 3, 2024, 1:16:04 AM Description Job Summary: The individual contributor is primarily responsible for providing the first or second level support to resolve problems with products and applications, performing the setup and maintenance of computer systems, and interacting with third party hardware and/or software vendors.
Essential Responsibilities:
Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate.
Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback.
Provides first level and basic second level support to resolve problems with products and applications by meeting customer service standards (e.g., displaying a positive attitude, actively listening, taking ownership, leveraging knowledge, communicating clearly).
Supports troubleshooting efforts in conjunction with customer to identify routine and moderately complex problems.
Supports efforts to analyze and prioritize incoming requests and alerts.
Follows procedures for incident escalation and notification to leadership.
Escalates routine problems, as necessary, to appropriate resource (e.g., support team or vendor).
Resolves non-complex problems and attempts to resolve complex problems.
Follows and supports the development of standard operating procedures.
Supports tracking and documentation of details of problems, status of service requests, and resolutions.
Supports efforts to meet key performance indicators (e.g., performance, availability, capacity).
Supports the documentation of workarounds for problem records and changes to proactive processes.
Reviews information (e.g., procedures, installation, configuration) related to new technology.
Provides the knowledge repository for routine and moderately complex technical support.
Supports the execution of disaster recovery and business continuity processes and events. Qualifications Minimum Qualifications:
Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field OR Minimum two (2) years IT experience in a support or operations environment.
Additional Requirements:
Primary Location: California-Riverside-Riverside Medical Center/Medical Offices 1 Regular Scheduled Hours: 40 Shift: Day Working Days: Mon, Tue, Wed, Thu, Fri Start Time: 08:30 AM End Time: 05:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Job Level: Individual Contributor Job Category: Operations and Support Public Department Name: Parsons West Annex - Proj Mgmt-Service Area Support - 0806 Travel: Yes, 50 % of the Time Employee Group: NUE-SCAL-01|NUE|Non Union Employee Posting Salary Low : 29.76 Posting Salary High: 38.5 Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.Click here for Important Additional Job Requirements.
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Auto-ApplyIT Support Technician
Remote support technician job in Ontario, CA
Job DescriptionDescription:
JOB TITLE: IT Support Technician
STATUS: Full-Time
TYPE: On Campus
REPORTS TO: IT Director
PURPOSE:
Smith Chason College is a private postsecondary institute with four locations throughout California and Arizona. The IT Support Technician will be responsible for installing and maintaining hardware, software, medical equipment, project tasks, and more. A substantial portion of the role will require working in a ticket system resolving issues and requests for staff and students. This role will serve as a resource to employees and students and will work collaboratively with other members of the IT team to provide exceptional service for staff, students, and the IT department for multiple office locations with upwards of 3500 users.
This role will also be involved with responsibilities managing facilities. Responsibilities include small tasks (hanging picture frames, installing TV's, etc.), obtaining quotes, and managing projects.
Ideal candidates will have experience and extensive exposure in a technical support role. Comfortable working in fast-paced environments. Efficient in problem solving and troubleshooting. Possesses a passion for technology, excellent communication skills, follow directives from upper management, and show the ability to work well with teams.
EDUCATION / QUALIFICATIONS / COMPETENCIES:
2+ years of experience in a technical support role
Knowledge of the following technology as listed below:
Microsoft Office365, Azure Directory, Exchange, etc.
Support desk software such as Zendesk
Windows-based/MAC hardware, mobile operating systems (Android, iOS, etc.), network configuration/troubleshooting (SonicWALL, Ubiquiti), and server configuration/troubleshooting (domain, file server).
Excellent customer service and communication skills
OVERALL RESPONSIBILITIES:
This position is onsite.
Duties will include at times visiting multiple locations within a localized area.
Serve as a point of contact for employees and students seeking technical assistance remotely, phone, and onsite.
Provide exceptional customer service and resolve issues/requests as needed through documented processes within the IT department.
Documentation of all support issues/requests, project tasks, and events.
Accurate inventory management of all technical and medical equipment.
Manage and troubleshoot issues/requests related to ISP, phones, network, servers, hardware, printer, medical equipment, etc. as directed by documented processes within the IT department.
Manage and troubleshoot issues/requests related to Azure Directory, Exchange, and other Office365 products.
Manage and troubleshoot issues/requests related to Instructure Canvas (LMS), Orbund (SIS) and Ultralinq/Studycast (PACS/DICOM).
Manage and troubleshoot issues/requests related medical equipment including ultrasound machines, EKG machines, etc. Manage repairs with third party vendors.
Become knowledgeable to an advanced extent of all technology and equipment.
Capable of being a team player. Will be willing to work onsite and remote with a full team of support technicians, specialists, managers, and directors.
Communicate effectively to team members, supervisors, and the Campus Director.
Provide timely delivery of projects assigned to this position.
Attend all required meetings and school events.
For events, technology preparation is needed weeks ahead. Be willing to commit and be the first one there, the last one to leave.
Manage facilities by handling small tasks/issues (hanging picture frames, installing TV's, etc.), obtaining quotes for larger tasks/projects, and managing facility projects.
Will report directly to the IT Director.
PHYSICAL REQUIREMENTS / WORKING CONDITIONS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to stand and/or sit for prolonged periods of time
Can independently move objects up to 25 lbs.
Sufficient hand, arm, and finger dexterity to operate a computer keyboard, other office machinery, and perform repetitive motions
Must have sufficient hearing and speaking ability to communicate in person or on the phone/computer with others
CULTURE OF CARE:
Culture of Care is our commitment to create a supportive environment in which every student can achieve their educational and career goals. Culture of Care encourages one-on-one relationships. Creating a culture that focuses on the student and their wellness. This includes understanding the student's complex lives. It is about creating a school where everyone feels welcomed by:
Creating a sense of community in all interactions and communications with students
Identifying problem areas and offering assistance
Opening up safe conversations for cooperative solutions
Holding students to standards and goals that will ultimately make them successful in their careers
Requirements:
IT Support Technician
Remote support technician job in Ontario, CA
JOB TITLE: IT Support Technician
STATUS: Full-Time
TYPE: On Campus
REPORTS TO: IT Director
PURPOSE:
Smith Chason College is a private postsecondary institute with four locations throughout California and Arizona. The IT Support Technician will be responsible for installing and maintaining hardware, software, medical equipment, project tasks, and more. A substantial portion of the role will require working in a ticket system resolving issues and requests for staff and students. This role will serve as a resource to employees and students and will work collaboratively with other members of the IT team to provide exceptional service for staff, students, and the IT department for multiple office locations with upwards of 3500 users.
This role will also be involved with responsibilities managing facilities. Responsibilities include small tasks (hanging picture frames, installing TV's, etc.), obtaining quotes, and managing projects.
Ideal candidates will have experience and extensive exposure in a technical support role. Comfortable working in fast-paced environments. Efficient in problem solving and troubleshooting. Possesses a passion for technology, excellent communication skills, follow directives from upper management, and show the ability to work well with teams.
EDUCATION / QUALIFICATIONS / COMPETENCIES:
2+ years of experience in a technical support role
Knowledge of the following technology as listed below:
Microsoft Office365, Azure Directory, Exchange, etc.
Support desk software such as Zendesk
Windows-based/MAC hardware, mobile operating systems (Android, iOS, etc.), network configuration/troubleshooting (SonicWALL, Ubiquiti), and server configuration/troubleshooting (domain, file server).
Excellent customer service and communication skills
OVERALL RESPONSIBILITIES:
This position is onsite.
Duties will include at times visiting multiple locations within a localized area.
Serve as a point of contact for employees and students seeking technical assistance remotely, phone, and onsite.
Provide exceptional customer service and resolve issues/requests as needed through documented processes within the IT department.
Documentation of all support issues/requests, project tasks, and events.
Accurate inventory management of all technical and medical equipment.
Manage and troubleshoot issues/requests related to ISP, phones, network, servers, hardware, printer, medical equipment, etc. as directed by documented processes within the IT department.
Manage and troubleshoot issues/requests related to Azure Directory, Exchange, and other Office365 products.
Manage and troubleshoot issues/requests related to Instructure Canvas (LMS), Orbund (SIS) and Ultralinq/Studycast (PACS/DICOM).
Manage and troubleshoot issues/requests related medical equipment including ultrasound machines, EKG machines, etc. Manage repairs with third party vendors.
Become knowledgeable to an advanced extent of all technology and equipment.
Capable of being a team player. Will be willing to work onsite and remote with a full team of support technicians, specialists, managers, and directors.
Communicate effectively to team members, supervisors, and the Campus Director.
Provide timely delivery of projects assigned to this position.
Attend all required meetings and school events.
For events, technology preparation is needed weeks ahead. Be willing to commit and be the first one there, the last one to leave.
Manage facilities by handling small tasks/issues (hanging picture frames, installing TV's, etc.), obtaining quotes for larger tasks/projects, and managing facility projects.
Will report directly to the IT Director.
PHYSICAL REQUIREMENTS / WORKING CONDITIONS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to stand and/or sit for prolonged periods of time
Can independently move objects up to 25 lbs.
Sufficient hand, arm, and finger dexterity to operate a computer keyboard, other office machinery, and perform repetitive motions
Must have sufficient hearing and speaking ability to communicate in person or on the phone/computer with others
CULTURE OF CARE:
Culture of Care is our commitment to create a supportive environment in which every student can achieve their educational and career goals. Culture of Care encourages one-on-one relationships. Creating a culture that focuses on the student and their wellness. This includes understanding the student's complex lives. It is about creating a school where everyone feels welcomed by:
Creating a sense of community in all interactions and communications with students
Identifying problem areas and offering assistance
Opening up safe conversations for cooperative solutions
Holding students to standards and goals that will ultimately make them successful in their careers
L2 Desktop Support Engineer
Remote support technician job in Ontario, CA
Responsible for providing Tier 2 (L2) support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents that cannot be resolved by Tier 1 (L1) and providing support for software and hardware technical problems. This role is customer-facing and requires excellent verbal and written communication skills as well as the ability to work under pressure when customers are experiencing critical incidents. The Tier 2 (L2) support team handles the tickets routed by L1 support or can themselves produce tickets for any issue they observe
Level 2 generally handles break/fix, configuration issues, troubleshooting, software installations, hardware repair (including in-house repair or coordinating depot services). Tier 2 (L2) will sometimes escalate to Level 3, depending on the issue and the way the Help Desk operates
Tier 2 (L2) Field Support plays a key role as the front-line interface between our customer and the Product & Engineering team and operates as a second level of support after basic user-level Remote Support (L1). Their primary responsibility is to provide customer support by resolving technical support incidents or service requests in accordance with applicable service level agreements.
Roles & Responsibilities
Ability to work within multiple sites. This includes the ability to travel to different sites as necessary or required by the customer.
Physically fit to walk through large areas
Ability to work after hours and weekends if necessary or required by the customer.
Knowledge of using ServiceNow as the ticketing tool.
Provide technical assistance and support, and resolve problems related to the use of computer hardware and software for end users.
Analyze, resolve, respond to, and document end user inquiries.
Install desktop/Laptop, printers/scanners, and other peripheral software using approved tools.
Troubleshoot Operating System issue. Connection issues with LAN/WAN.
Update tickets with accurate and timely records of work performed, and resolution details
Maintain and contribute to a knowledge base.
Coordinate hardware warranty repair.
Perform inventory management activities as required in coordination with asset management and other corporate groups.
Escalate to 3rd party vendors when necessary
Responsible for raising and coordinating problem management issues
Perform additional tasks (end user/infra related) when required Strong understanding and skills in SLA, KPI Management.
Provide technical support stationed at the site who can quickly respond to problems that may arise within data center/computer/server rooms which need physical handling.
In contrast to certified technicians, they are not necessarily trained nor duly recognized to specialize in specific technology.
Can handle all tasks related to the infrastructure equipment based on instructions provided by a remote technical assistance team that specializes in different products and categories.
Receives instructions from certified technicians and project managers to troubleshoot advanced issues.
Provide on-site, operational support service for remote management, installation and troubleshooting of data center equipment.
Primary responsibility to manage End User related incidents and requests.
Go to person for all plant IT related requests (Password resets, access etc. specific to plants).
Base Salary Range: $63,400 - $65,000 per annum
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
#LI-SV2
#LI-KUMARAN
Helpdesk Analyst
Remote support technician job in Fontana, CA
The Help Desk Analyst will be responsible for providing technical support and assistance to end-users within a Windows-based environment. This role involves troubleshooting, resolving, and escalating technical issues related to hardware and software. The ideal candidate should possess strong problem-solving skills, excellent communicaƟon abiliƟes, and a customer-centric approach to ensure seamless IT support experience. What Will You Do
Help Desk Support:
Onboarding new employees which includes building out laptops and mobile devices
Replace laptops when necessary due to failures or performance issues
Provide first-line support to end-users for hardware, software, and network-related
Diagnose and resolve technical problems promptly and efficiently.
Support Windows-based operating systems, including Windows 10 and 11
Create, manage and troubleshoot Office 365 and Google Workspace user accounts
Troubleshoot Windows OS issues and perform necessary updates and patches.
Assist users with hardware setup, configuration, and troubleshooting.
Coordinate equipment repairs or replacements when necessary.
Maintain an inventory of hardware assets.
Install, update, and troubleshoot software applications in a Windows environment.
Provide guidance on soŌware usage and best pracƟces.
Create and maintain detailed documentation of support processes and resoluƟons.
Develop and update user guides and knowledge base articles.
Customer Service:
Deliver exceptional customer service by addressing user inquiries and concerns in a professional and
courteous manner.
Provide user training on IT tools and procedures as needed.
What You Will Need
Qualifications:
High school diploma or equivalent; Bachelor's degree in Informaotion Technology or related field is a plus.
Strong knowledge of Windows operating systems.
Familiarity with hardware components, peripherals, and troubleshooting.
Proficiency in troubleshooting software applications and configuring software seƫtings.
Excellent communicaƟon and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Ability to multi-task and prioritize tasks.
Expected compensation includes $20 to $25 an hour. Compensation offered may vary depending on factors such as an individual's education, training, experience, skills, geographic location, seniority, merit, and other factors that are job related and consistent with business need.
AAP/EEO Statement:
Centerline is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Who We Are
At Centerline, we design, build, and maintain industry-leading critical infrastructure across North America. Our technicians, engineers, and professional staff bring unmatched expertise to each job, working as a team to deliver consistent, exceptional results. That's why Fortune 500 clients choose Centerline again and again for a wide range of projects.
With demand for connectivity at an all-time high, Centerline's opportunities for growth are limitless - and so are yours. We're committed to fostering your professional advancement and supporting your career journey.
We look for team members who demonstrate our core values: Safety, Collaboration, Reliability, Integrity, Passion, and Technology. This S.C.R.I.P.T. is key to our team's success, allowing everyone to reach their full potential. As a member of our winning team, you'll receive comprehensive insurance benefits - medical, dental, and vision - plus a 401(k) plan with employer match, referral bonuses, and generous PTO.
Join us today. Together, we're building a better network.
Auto-ApplyIT Technician
Remote support technician job in Corona, CA
Applus+ IDIADA is a global partner to the automotive industry, supporting its clients in their product development activities by providing design, engineering, testing and homologation services. As a TOP Employer certified company, we have a large team of more than 3000 professionals drawn from over 22 countries, as well as an international network of subsidiaries and branch offices in 25 countries which ensures that our clients get customized, added-value solutions. IDIADA offers you the opportunity to develop a career in one of the worldwide leading automotive engineering companies.
At Applus IDIADA we are looking for talent to help us shaping the mobility of tomorrow with safer, more efficient, and sustainable vehicles. With presence in 22 countries, we offer job positions around the world and internal / transversal mobility within the company. The automotive sector is currently living a moment of deep technological change. At IDIADA, we focus on constant innovation to adapt our services' portfolio to an ever-changing environment. Therefore, as part of our team, we expect you to be dynamic and eager to learn and grow with us.
If you want an opportunity to challenge yourself and enhance your technical skills, to work in a thriving environment and to work alongside world-leading experts, then apply for one of our vacancies.
Job Description
What You'll Do:
Provide prompt customer support and technical issue resolution, working with internal customer to test and make sure the issue is resolved.
Proactively follow up with users or team members to verify solutions are successful and satisfaction is achieved.
Provide documentation both of progress during issue resolution and of solutions which resolve the issue.
Management of basic working on servers, desktops, laptops and smart devices belonging to the organization, using tools like anti-virus solutions, firewalls, office365 suite and other relevant software
Management of software installation and upgradation requirements on all servers, desktops, laptops and smart devices belonging to the organization
Monitoring of business unit's infrastructure assets on a periodic basis (servers, desktops, laptops and smart devices)
Management of hardware component upgradation and maintenance requirements for all infrastructural assets belong to the business unit
Qualifications
What You'll Bring:
The ideal candidate will have a minimum experience of 2 year in technical assistance and support related to computer systems, hardware and software.
Experience within an international corporation is highly valuable, but not mandatory.
Vocational training in Computer Engineering.
Excellent communication skills.
Highly motivated with strong work ethic.
Experience using and administrating Windows / Linux environments.
Experience managing TCP/IP LAN.
ITIL v3 Foundation is an asset.
Desirable skills:
Degree in Computer Science or similar
Fluent in Spanish and English
What can we offer you?
Join a young dynamic and growing team.
Work in an agile environment
Work on a huge, and ever expanding, globally distributed system
Be part of a large growing international organization
Continuous training and career growth
Additional Information
APPLUS IDIADA is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Job Functions:
Must be physically able to support technical needs in office
Must be able to support the facilities in Corona, CA and Adelanto, CA in-person when needed
Job Type: We can offer a full-time or part-time position
Benefits for a Full-time position:
Health Insurance (100% Premium costs paid by Company)
Voluntary Dental insurance
Voluntary Life insurance
Voluntary Vision Insurance
Paid time off
Simple IRA Plan (3% Company Match)
Schedule:
Hybrid position
Monday to Friday
Occasional Saturday
APPLUS IDIADA is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Applus IDIADA is committed to equality, diversity and inclusion. We don't put limits on you, so don't put limits on yourself either. There is a place for everyone.
IT/Help Desk Support
Remote support technician job in Mira Loma, CA
Job Details Mira Loma Headquarters - Mira Loma, CA Full Time 2 Year Degree $25.00 - $32.00 Hourly Information TechnologyDescription
IT/Help Desk Support
Title: IT Support Admin Job Type: Hourly Non Exempt
Department: Information Technology Location: Mira Loma, CA
Supervisor: IT Manager
SUMMARY
As the IT/Help Desk Support Admin associate you will be responsible for providing support and guidance to users experiencing technical issues related to computer hardware, software and peripherals.
Responsibilities:
The following responsibilities are a general guideline and not intended to be an exhaustive list of the full scope of responsibilities. Duties and responsibilities are subject to change based on business needs and at managements discretion.
Monitor and respond to incoming requests related to IT issues in a timely manner
Maintain computer systems and act as support if any system goes down including trouble shooting, diagnosing and resolving the issue
Responsible for maintaining PC's, Printers, Servers and related equipment (monitor, keyboard, mouse, hard drive, etc) in good working condition
Maintain user PCs, including upgrades and configuration as needed
Assist with onboarding of new users by setting up workstations and configuring equipment based on internal customer needs
Keep inventory of all equipment, software, and license users
Install, configure, and upgrade PC software as needed
Provide reporting of information as requested within the organization
Qualifications
Education/Additional Requirements:
The ideal candidate will have a demonstrated passion for customer service, strong organizational skills and a desire for continued growth within the role. Must be dependable and reliable in addition to:
2+ years of experience in a support role for IT or an Associates degree required; Bachelor's degree in Computer Science, Business Administration, or related field preferred
Proficiency with Microsoft Office 365 and Microsoft SharePoint
Networking - working knowledge of WAN and LAN to address network connectivity issues
Windows Server knowledge
Active Directory knowledge
Vonage Phone System
(preferred)
Cybersecurity best practice
Demonstrated ability to multi task and prioritize effectively
Strong analytical skills, attention to detail and ability to problem solve
Strong organizational skills and the ability to be resourceful
Excellent communication skills (written and oral) with the ability to explain technical information in understandable language to nontechnical staff members
Ability to work in a fast paced environment
Excellent customer service skills
We value our Associates and offer competitive wages with great benefits such as:
Medical, dental and vision insurance
Short and long term disability coverage
(employer sponsored)
Basic Life insurance
(employer sponsored)
Voluntary Life insurance
Flexible spending accounts
401k with a company match of 50% of your contribution (up to 6% of your current salary)
Career development opportunities
And much, much more!
Wage range DOE: $25 to $32
IT Intern
Remote support technician job in Fontana, CA
Transcripts/proof of enrollment must be submitted with the employment application. * Payrate pending City Council approval 12/9/2025. Under direct supervision, assists in the installation and maintenance of personal computers, PC software and associated peripheral devices to obtain work experience and training in the area of personal computers. Work schedule will NOT exceed 20 hours per week.
Position Snapshot/A Day in the Life: The IT Intern position is your opportunity to get a wealth of experience with a variety of technologies. From desktop support, telecom, mobile, remote support to working with various areas of government like Police, Engineering, Finance, HR, and more. If you think you would enjoy a fast-paced work environment, then this opportunity is for you. The IT Intern position is a hands-on position that would allow you the opportunity to work in an in-house IT Department that includes development, GIS, networking, database, analysis, and audio-visual. The IT Intern works with the Service Desk team and provides first-level support for all city employees.
The employee must have the ability to:
* Provide routine instruction to users on the correct operation of PC's or peripheral devices.
* Provide assistance in troubleshooting personal computer problems including hardware, software, printing and networking issues.
* Assist with inventories of PC's, IP addressing, network configurations, installation of virus protection software, and similar projects.
* Train and work constructively with staff on software related questions, networking problems, printing problems, server connections, e-mail issues, modems, and other devices.
* Be punctual and responsible in the performance of assigned duties; flexibility in respect to hours and working on short notice.
* Remain current on knowledge with respect to relevant state-of-the art technology, equipment and/or systems.
* Perform data entry.
* Demonstrate skill in using personal computers including office software programs.
* Communicate clearly and concisely, both orally and in writing.
* Perform any other tasks or functions deemed necessary to the daily operations of the employer.
THE ABOVE LIST OF ESSENTIAL FUNCTIONS IS NOT EXHAUSTIVE AND MAY BE SUPPLEMENTED AS NECESSARY BY THE EMPLOYER.
Working Conditions: Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, and bending; the ability to push, pull, drag and/or lift up to 25 pounds; normal manual dexterity and hand/eye coordination; repetitive hand movement using a computer keyboard and mouse; corrected vision to normal range; acute hearing; written and oral communication; use of standard office equipment such as computers, telephones, printers, and copiers; frequent contact with other staff.
Intern I: must be an enrolled undergraduate student in the field of Information Technology, Computer Science, or other related area.
Intern II: requires that the candidate has graduated within the past 24 months with an undergraduate degree in Information Technology, Computer Science, or other related area.
Intern III: must be enrolled in graduate school pursuing a Master's Degree in Information Technology, Computer Science, or other related area. Knowledge should be appropriate to the level of study of the theory and principles of the relevant subject, and the goals and functions of the department. The Intern should possess the ability to reason logically and draw sound conclusions.
Preferred Qualifications:
* Possession of an Entry-Level IT Certification
* Examples include:
* CompTIA ITF+
* CompTIA A+
* Google IT Support Certificate
* Cisco CCST (Verifiable and objective.)
* Experience installing Windows, using imaging tools, or configuring hardware in a school lab, volunteer environment, or work project.
* Familiarity With Active Directory or User Account Management
* Ability to Read and Follow Written Technical Instructions Accurately
* Experience Working in Fast-Paced, Customer-Facing Environments
* Basic Networking Knowledge
Licenses/Certifications: Possession of a valid CA Class "C" Driver's License.
Transcripts/proof of enrollment must be submitted with the employment application.
Autism Support Technician (Behavior Technician)
Remote support technician job in Covina, CA
Job DescriptionDescription Now Hiring: Autism Support Specialist (Entry-Level) - Also known as a Behavior Technician Are you passionate about making a difference in the lives of individuals with autism and other developmental disabilities? Do you have a knack for fostering positive behavior and creating a supportive learning environment? Holding Hands Inc. is seeking a dynamic individual to join our team as a Behavior Technician.
Location: Covina, CA Region | Sessions are completed in one of our beautiful clinics, the clients home, or another community location.
We work diligently to schedule your clients within 20/miles or 30/minutes (whichever is closest) to your home to minimize commute time.
Pay: $22-$28/hr depending on experience & education
Schedule: Part-Time | 15 - 25+ hours per week
Block Schedule Options Include:
Block 1: Monday - Friday 3pm - 8pm
Block 2: Monday - Friday 3pm - 6pm
Block 3: Monday - Friday 5pm - 8pm
Block 4: Monday, Wednesday, and Friday 3pm - 8pm
What You'll Do as a Behavior TechnicianAs a Behavior Technician, you'll use a proven method called Applied Behavior Analysis (ABA) to support children and teens in reaching their full potential. You'll work one-on-one with clients in their home, school, or one of our welcoming clinics. Each day, you'll help your client learn new skills and reduce challenging behaviors in a fun, supportive, and meaningful way. What your day might look like:
Work 1-on-1 with kids and teens with autism and other developmental needs
Follow a personalized therapy plan created by our clinical team
Use play, routines, and activities to help your client grow
Track progress by taking notes and recording behaviors
Encourage independence and build everyday life skills
Celebrate every win-big or small!
Don't worry if you're new to ABA-we'll provide you with thorough training to ensure you feel confident and prepared. You'll also have support from our caring, multi-disciplinary team every step of the way. Every child is unique, and so is our approach. We don't use cookie-cutter programs-instead, we tailor therapy to fit each client's needs, interests, and goals. If you're passionate about helping others, love working with kids, and want to make a real difference, this could be the perfect fit for you! Learn more here:
********************************************
Qualifications - What We Are Looking ForMinimum Qualifications
High school diploma or equivalent
6 months of experience working with individuals with developmental disabilities (paid or unpaid)
Must be able to lift at least 10 pounds, sit, and run as needed.
Reliable source of transportation
Must be comfortable commuting 20 miles or 30 minutes to client sessions
Passion for working with children, youth, and young adults with developmental disabilities
Preferred Qualifications
Associate or bachelor's degree
ABA experience or RBT Certified
CPR certification in both pediatrics and adults
Experienced and comfortable managing a wide variety of maladaptive behaviors, ranging anywhere from non-compliance, elopement, verbal and physical aggression, self-injurious behaviors, etc.
Benefits & Perks - Things You'll LoveWhy join the Holding Hands Team?
Make a meaningful impact: Join a team dedicated to helping students thrive academically and socially.
Our work comes from the heart, not just a textbook or manual. The starting point of therapy is believing in the ability and potential behind every individual.
Professional growth opportunities: Take advantage of ongoing training and development to enhance your skills and advance your career.
In addition to supporting our client's growth, we value providing our staff with various growth opportunities to continue reaching their career goals by providing training opportunities for different modalities, supervision, and mentorship.
Supportive work environment: Be part of a collaborative team that values diversity, inclusion, and mutual respect.
DEI training for all new hires.
Benefits & Perks!
Great technology provided such as an iPad
Fully reimbursed Registered Behavior Technician certification
Paid travel time in between clients & Mileage reimbursement
401(k) with a company match
Sick/mental wellness time off & Paid Time Off
Unlimited Referral Bonus
Monthly Registered Behavior Technician group meetings
Monthly ABA Student meetings for individuals collecting supervision hours towards their BCBA/BCaBA
Annual Performance Reviews with opportunity for pay increases
No experience? No problem. If you care about kids and want to grow your skills, we'll teach you everything you need to know.
Start your journey with Holding Hands today!
I.T. Service Desk Specialist
Remote support technician job in Upland, CA
Focus of this position is on managing the service issues reported to the Information Technology (IT) Department. Responsible for all aspects of IT Customer Support using management guidelines as resource.
will be used primarily to cover nights and weekends.
MINIMUM QUALIFICATIONS
Education: High School diploma or GED required. Bachelors Degree in Computer Science and/or Business Systems is desirable.
Experience: Two years experience preferred with increasing responsibility in IT Customer Support using a Service Desk management tool.
Knowledge and Skills: Excellent verbal and written communication skills. Strong organizational skills and attention to detail. Must be familiar with all aspects of the Microsoft Windows and Client/Server environments. Must have the ability to troubleshoot and help resolve all types of client hardware and software related problems. Have a working knowledge using Microsoft Office products such as Word, Excel, and Outlook. Knowledge of remote control tools. Knowledge of a Service Desk management tool.
Physical Requirements: Must be able to perform the essential physical requirements of the job.
PAY RANGE
$22.83 - $34.25
The posted pay range reflects the lowest to highest pay that was available for this position at the time of posting and may be subject to change. Salary offers are determined by candidate's relevant experience and skills. For per diem positions, a standard rate is used based on market data and not the candidate's individual experience.
Auto-ApplyComputed Tomographic Tech
Remote support technician job in San Bernardino, CA
Job Summary and Responsibilities * Sign-On Bonus Eligible* Join our dynamic Imaging team at St. Bernardine Medical Center as a CT Technologist, where you will play a key role in providing high-quality diagnostic imaging services to our patients. In this role, you will perform Computerized Tomography (CT) procedures with precision and care, ensuring accurate imaging for interpretation by radiologists.
As part of our compassionate and skilled radiology team, you will work closely with technologists, physicians, and hospital staff to deliver seamless patient care. You will also assist with scheduling, patient preparation, and maintaining imaging quality standards. Your expertise will help support timely diagnoses and enhance patient outcomes in a fast-paced, collaborative environment.
Key Responsibilities
* Perform high-quality CT scans in accordance with department protocols and patient safety standards.
* Prepare and position patients for optimal imaging results while ensuring their comfort.
* Collaborate with radiologists and medical staff to provide accurate and timely diagnostic images.
* Maintain imaging equipment and ensure adherence to radiation safety regulations.
* Assist with scheduling procedures, handling phone inquiries, and coordinating patient care.
Why Join Us?
At St. Bernardine Medical Center, we are committed to delivering exceptional patient care and fostering a culture of excellence and teamwork. If you are a dedicated CT Technologist looking for an opportunity to make a difference, we encourage you to apply today!
Job Requirements
* One year experience as a Radiologic Technologist in a hospital setting or one year experience as a CT Technologist.
* ARRT (RT&CT)
* CPR-BLS AHA
* CRT (Ca Radiologic Technologist Licensure)
* One year experience as a CT Technologist in a hospital setting preferred.
* Graduate of school of Radiologic Technology.
CTSanB
Where You'll Work
Founded as a faith-based hospital in 1931 by the Sisters of Charity of the Incarnate Word Dignity Health - St. Bernardine Medical Center is a 342-bed acute care nonprofit hospital located in San Bernardino California. The hospital offers a full complement of services including the Inland Empire Heart and Vascular Institute an award-winning orthopedics program surgical weight loss and is an official Neurovascular Stroke Center as designated by ICEMA. The hospital shares a legacy of humankindness with Dignity Health one of the nation's five largest health care systems. Visit ***************************************************************** for more information.
Substitute Technology Support Specialist II
Remote support technician job in San Bernardino, CA
This posting is to create a pool of qualified applicants for the current and/or upcoming academic year. While the department may not be actively recruiting at this time, applicants who meet all minimum qualifications and have submitted complete application materials will be contacted if a substitute position becomes available.
Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job; however, any additional duties will be reasonably related to this class.
SUMMARY DESCRIPTION
Performs a variety of advanced technical support duties in the operation, management, and maintenance of computer network hardware and software systems in support of administrative and instructional users in assigned department(s).
distinguishing characteristics
The Technology Support Specialist II classification is distinguished from the Technology Support Specialist I classification in that this classification provides advanced end user support and assists in network and telecommunications systems administration and software in coordination with the Senior Technology Support Specialist classification.
SUPERVISION RECEIVED AND EXERCISED
Receives limited direction from appropriate supervisor; refers only unusual decisions to supervisor. May provide technical and functional direction to assigned student workers.
REPRESENTATIVE DUTIES
The following duties are typical for this classification.
* Installs, configures, troubleshoots, and maintains software, hardware, network systems, computer labs, and data lines; troubleshoots, repairs, and maintains LAN systems, including computers, servers, routers, switches, and other peripherals and their related software and accessories.
* Installs, manages, and maintains network servers and server software on multiple platforms; updates and configures switches.
* Works with vendors on projects and issues related to telecommunications and computer systems.
* Documents networks, equipment inventories, software inventories, and repairs.
* Maintains and manages data and record storage on servers; assists in controlling access to data by designing and enforcing data security measures.
* Installs, administers, and troubleshoots telecommunications networks, equipment and IP telephones; such as maintaining call tree schedules and telecommunication user accounts; may install wire/cabling in ceilings and walls.
* Consults with faculty and staff to develop solutions for office and lab technology; consults with vendors, District, and college personnel to develop and implement security standards.
* Provides recommendations to the departmental manager concerning enhancements to the hardware and software inventory.
* Provides training to end users on the proper use of technology equipment and information security.
* Performs software updates and upgrades.
* May assist the departmental manager with the technology budget for computer equipment software acquisitions and support; requests quotes and orders from vendors for equipment and software.
* Assists administrators and staff with a variety of technical issues.
* Collaborates with District and college personnel in the design and development of system configurations and software.
* Participates in the development, documentation, and implementation of technology service management practices; works to develop standards and procedures for the implementation and support of hardware and software.
* Refers more complicated issues to the higher-level staff; works collaboratively and, in a training capacity, assists Senior Technology Support Specialists to complete projects and tasks.
* May provide guidance, training, and instruction to lower-level technology staff.
* Stays current on relevant technology changes.
* Performs other duties related to the primary duties.
The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.
CORE COMPETENCIES:
Mathematical Facility
* Performs operations involving counting, adding, subtracting, multiplication and division
* Follow multi-step computational procedures and apply formulas
* Apply basic algebraic or geometric reasoning and problem solving
* Recognize approaches and algorithms for finding real world computational solutions
* Computes and interprets descriptive statistics
Critical Thinking
* Analytically and logically evaluates information to resolve problems
* Follow guide, SOP or other step by step procedures for locating the source of a problem and fixing it
* May detect ambiguous, incomplete, or conflicting information or instructions
Attention to Detail
* Focusing on the details of work content
* Shows care and thoroughness in adhering to process and procedures that assure quality
* Applies knowledge and skill in recognizing and evaluating details of work
* Applies skilled final touches on products
Analyzing and Interpreting Data
* Apply sorting, coding and categorizing rules
* Analyze data
* Read reports
* Draw meaning and conclusions from quantitative and/or qualitative data
Professional Integrity and Ethics
* Follows a clear-cut set of rules
* Understands practical necessity of rules and ethical guidelines
* Shows consistency in behavior and judgement over a long term and varied situations
Legal and Regulatory Navigation
* Understanding, interpreting, and ensuring compliance with laws and regulations
* Locates, understands, or provides factual regulator information
* Works within the bounds and limits of what is permissible
Using Technology
* Working with electronic hardware and software applications
* Using basic features and functions of software and hardware
* Experiments and finds novel uses for standard features and functions
* Adds, improves, modifies, or develops features and functionality
Adaptability
* Responding positively to change and modifying behavior as the situation requires
* Accept and adjust to changes and the unfamiliar
Innovation
* Imagining and devising new and better ways of doing things
* Fix what is broken; find solutions and fixes with resources at hand
* Finds new approaches to performing familiar tasks
* Create and invent new ideas; envision the unexpected, unexplored, untried
Listening
* Comprehend and verbal instructions and orally presented information
* Recalls or retrieves key points in a conversation
* Listen actively by rephrasing others' input cogently and accurately
Professional and Technical Expertise
* Applying technical subject matter to the job
* Knows the rudimentary concepts of performing the essential technical operations
* Possess recognized expertise outside of the organization
Self-Management
* Follows through on instructions and assignments
* Self-directed and self- monitored in commitments and accomplishments
* Redefines or reprioritizes activities within scope of responsibility
Valuing Diversity
* Shows acceptance of individual differences
* Welcomes input and inclusion of others who may be different from oneself
* Shows understanding and empathy for the challenges of groups seeking inclusion or dealing with perceived discrimination
Lead, Advanced or Senior Level PositionsEducation/Training: An Associate's degree with major course work in computer science or a related field.
Experience: Three (3) years of experience providing network administration and support consisting of responsibility for hardware, software, application support, and user training.
Equivalency Provision: In the absence of an Associate's degree with major course work in computer science or a related field, the equivalent to completion of high school and five (5) years of experience providing network administration and support consisting of responsibility for hardware, software, application support, and user training is qualifying. The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment: Work is performed primarily indoors with travel to various locations to provide user support and attend meetings.
Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to travel to various sites throughout the day; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to occasionally lift, carry, push, and/or pull light to moderate amounts of weight up to 35 pounds; to occasionally lift, carry, push, and/or pull heavier amounts of weight with or without assistance; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.
Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment.
Hearing: Hear in the normal audio range with or without correction.
The person selected for hire will be required to complete the following pre-employment requirements:
* Submit to and successfully pass DOJ live scan/fingerprinting. Cost of live-scan services to be borne by candidate.
* Sealed official transcript(s) in envelope from institution or electronic copies emailed directly from institution (for positions with higher education requirement)
* Tuberculosis (TB) risk assessment
* Other pre-employment requirements may be required depending on the position (i.e. certifications or licenses; see job posting qualifications section for details).
Successful completion of all pre-employment requirements is mandatory to be eligible for employment. These requirements are in accordance with the San Bernardino Community College District's Administrative Procedures and Board Policies.