Remote support technician jobs in Cary, NC

Provide first-level technical support via phone, email, chat, or ticketing tools (Jira / ServiceNow). Troubleshoot Windows 11 issues including login problems, performance issues, system configuration errors, and printer/peripheral support. Manage user accounts in Azure Active Directory including password resets, account unlocks, license assignments, and group membership updates as per SOP. Support Microsoft 365 applications-Outlook, Teams, OneDrive, SharePoint-covering login errors, sync issues, and basic configuration. Handle MFA (Multi-Factor Authentication) and password reset issues, authenticator setup, and related access problems. Provide basic VPN support, including connectivity troubleshooting, user login issues, and network checks. Support devices through MDM/Intune, including device enrollment, compliance alerts, and application deployment issues. Log, classify, prioritize, and resolve incidents according to SLAs; escalate to L2/L3 based on impact and complexity. Maintain clear and professional communication with end users and update tickets with accurate notes. Follow SOPs, adhere to security policies, and contribute to knowledge base improvements. Knowledge in identifying desktop, laptop, and printer issues. Eligibility, Knowledge, Skills & Experience 1-5 years in a Service Desk or in an IT Support role. Strong knowledge of Windows 10/11, O365, Teams, Outlook, and general end-user troubleshooting. Phone support experience is mandatory. 3-4 yrs of university education post High school (B.Sc. or Diploma). A proactive mindset with the ability to make a meaningful impact. Customer focused with the eagerness to learn and grow continuously. Experience in Technical helpdesk or technical call center support is required. Hands-on experience with Azure AD, Intune/MDM, MFA, and VPN support. Familiarity with ticketing tools like ServiceNow or Jira Service Management. Excellent communication, customer service capability, and problem-solving skills. Ability to follow processes and work in a structured SLA-driven environment. A competitive spirit with a drive to excel and willing to work in 24/7 operational environment. Compensation and Benefits A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year. Disclaimer HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.

For more details, please connect with Afra Aleem at ************ Ext 112 or email her at ******************* Job Title: Technical Support Analyst Duration: 12 Months Start Date: ASAP Location: Remote Position Type: Contract Interview Type: Webcam Required Skills: Excellent problem-solving and communication skills. Experience providing technical support or customer service in a software or web-based environment. Familiarity with CRM systems, especially Microsoft Dynamics, is highly desirable. Experience with web content management systems (e.g., Sitefinity, WordPress, Drupal). Strong written and verbal communication skills, with the ability to explain technical concepts to non-technical users. Demonstrated problem-solving skills and a proactive approach to learning and issue resolution. Ability to work independently in a remote environment while collaborating effectively with team members. Summary We are seeking a proactive and detail-oriented Technical Support Analyst to provide customer support for our permitting program (PTP). This full-time contractor plays a key role in assisting businesses, consultants, and other external and internal agency stakeholders with process and technical issues related to the department's permitting system. Responsibilities: The candidate will "own" the customer support process and provide responsive and professional customer support via email, virtual meetings (screen sharing), and other communication channels. Troubleshoot and resolve issues related to ‘Level 1' areas such as: Identity proofing and account activation Password resets and login problems Payment processing General navigation and use of the permitting portal Routing inquiries to appropriate program staff when necessary Internal user permissions and system authorization Potentially resolve ‘Level 2' and similar issues, working directly in Microsoft Dynamics CRM (backend) and Sitefinity (frontend CMS) to investigate and resolve user issues. In addition, the Analyst would provide support related to key integrations such as digital payments, dynamic templates (“Smart Flows”), and API-based services. Collaborate with internal teams to ensure timely resolution of customer concerns. Assist in the creation and maintenance of customer support documentation, including How-To Guides and FAQs. Partner with portal team to improve user experience (UX), navigation, layout, content strategy to refine and improve user/staff experience Maintain accurate records of support interactions and resolutions. V Group Inc. is an IT Services company which supplies IT staffing, project management, and delivery services in software, network, help desk and all IT areas. Our primary focus is the public sector including state and federal contracts. We have multiple awards/contracts with the following states: CA, FL, GA, MD, MI, NC, NY, OH, OR, PA,TX, VA, and WA. If you are considering applying for a position with V Group, or in partnering with us on a position, please feel free to contact me for any questions you may have regarding our services and the advantages we can offer you as a consultant. Website: ***************** LinkedIn: ********************************* Facebook: ************************* Twitter: *************************

We are seeking a proactive and detail-oriented Technical Support Analyst to provide customer support for our permitting program (PTP). This full-time contractor plays a key role in assisting businesses, consultants, and other external and internal agency stakeholders with process and technical issues related to the department's permitting system. Key Responsibilities: The candidate will "own" the customer support process and provide responsive and professional customer support via email, virtual meetings (screen sharing), and other communication channels. Troubleshoot and resolve issues related to ‘Level 1' areas such as: Identity proofing and account activation Password resets and login problems Payment processing General navigation and use of the permitting portal Routing inquiries to appropriate program staff when necessary Internal user permissions and system authorization Potentially resolve ‘Level 2' and similar issues, working directly in Microsoft Dynamics CRM (backend) and Sitefinity (frontend CMS) to investigate and resolve user issues. In addition, the Analyst would provide support related to key integrations such as digital payments, dynamic templates (“Smart Flows”), and API-based services. Collaborate with internal teams to ensure timely resolution of customer concerns. Assist in the creation and maintenance of customer support documentation, including How-To Guides and FAQs. Partner with portal team to improve user experience (UX), navigation, layout, content strategy to refine and improve user/staff experience Maintain accurate records of support interactions and resolutions. Qualifications: Excellent problem-solving and communication skills. Experience providing technical support or customer service in a software or web-based environment. Familiarity with CRM systems, especially Microsoft Dynamics, is highly desirable. Experience with web content management systems (e.g., Sitefinity, WordPress, Drupal). Strong written and verbal communication skills, with the ability to explain technical concepts to non-technical users. Demonstrated problem-solving skills and a proactive approach to learning and issue resolution. Ability to work independently in a remote environment while collaborating effectively with team members.

Job Title: Desktop and Mobility Support Must Have Technical/Functional Skills Desktop support, L2 Windows support, Mac OS support, Windows 10/11, Apple iOS Support, Roles & Responsibilities • Provide remote desktop level L2 troubleshooting of end user issues by taking remote control of Laptop/Desktop/VDI • Solving technical issues related to Windows 10/11, iOS and Mac operating systems and standard software components like MS Office/VPN/Anti-Virus/Skype etc. • Provide support in enrolling the iOS devices in MDM (JAMF) and investigate the incidents and Tasks • Deployment of device drivers and windows patch updates • Troubleshoot laptop/desktop performance, group policy, Encryption and failed Software configuration of end user devices • Manage the Security compliance health status of end user workstations • Monitor security patching status and remedy deficiencies proactively • Diagnoses, troubleshoot, resolve and escalate supported software, hardware and peripheral Incident calls assigned from Service Desk team • Adjust configuration options as required to resolve defects identified while performing corrective action on a device • Investigate desktop level incidents and identify root causes to be able to provide solutions. • Deployment, Monitoring, Reporting of Device Drivers including BIOS & utilities • Support Windows 11 Feature upgrade using modern management techniques - SCCM/Auto Pilot • L2 Workstations operational support • Monitor and report on User experience. Report on Workstation image deployments and patch compliance metrics

Our IT team recently had a resignation (IT Coordinator). To ensure continuity, the business is looking to bring on a consultant for a 6-12 month assignment. We'd like to use LHH to support recruitment for this role. I've included key details about the assignment below and attached the for your reference. Please disregard the education on the job description. Details: Assignment: IT Coordinator Duration: 6-12 months Schedule: 40 hours/week, M-F Location: Oxford - but team is open to hybrid Manager: Ellie Galantis, IT Team Lead Start Date: As soon as possible Experience: At least 2-5 years of relevant experience Position Summary Responsible for executing user access requests, managing SAP group assignments, and applying governance standards to ensure secure provisioning of accounts and privileges. Works within established workflows in ServiceNow, UKG and Fisher and collaborates with supervisors and gatekeepers for approvals. Key ResponsibilitiesProcess User Requests Review User Request Forms for completeness and accuracy. Validate requested access against documented job duties. Initiate and track approval workflows in Fisher, ServiceNow and CA Service Desk Manager. Access Provisioning Assign standard access (network, email, VPN, collaboration tools). Configure local admin rights and application access as approved. Fulfill hardware requirements when indicated. SAP Group Management Create, modify, and assign SAP user groups based on approved requests. Ensure segregation of duties (SoD) compliance for SAP roles. Maintain accurate SAP group membership records for audits. Support creation of Purchase Order's and processing of invoices as needed. Compliance & Governance Apply naming standards for accounts and resources. Execute guest access lifecycle governance steps. Implement Just-in-Time elevation for privileged roles via PIM. Security Operations Maintain and periodically test break-glass accounts for emergency access. Follow security protocols for onboarding and offboarding. Documentation & Reporting Record all approvals and changes in ServiceNow for audit readiness. Generate reports for periodic access reviews and SAP compliance checks. Required SkillsFamiliarity with identity and access management processes. Hands-on experience with ServiceNow, CA Service Desk Manager, SAP user/group administration. Detail-oriented with strong compliance focus. Preferred ExperienceBS Computer Science, IT or other relevant experience At least 2-5 years of experience Previous operational experience in IT support or access provisioning. Knowledge of SAP security concepts and governance frameworks. “Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.” “Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance”

DataStaff, Inc. is seeking a Desktop Support Specialist for a long-term contract opportunity with one of our direct clients in Raleigh, NC. is onsite *Travel may be required Responsibilities: Uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same. Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions. Project Management -Lead projects that require directing the work of others with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success. Provides status on project work to management. Develop and maintain appropriate documentation for all responsible areas -Creating and maintaining all documentation of process and procedures for all areas this position This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually. System Security -It is the responsibility of all Technical Services Staff to be aware security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. Implementing and maintaining the requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards. Required Skills: 7 Years - Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. 7 Years - Installing and imaging new computers and loading of appropriate software for customers. 7 Years - Installing local and network printers and other peripherals and configuration of same. 7 Years - Migrating data and user profiles. 7 Years - Documenting process and procedures related to technical field support activities. 7 Years - Demonstrates knowledge and a working experience with ServiceNow call tracking system. This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.

Hardware Support We are seeking a proactive and technically skilled Onsite IT Support Specialist to support our manufacturing plant and office operation. This role is critical in ensuring smooth day-to-day functionality of our hardware and application systems. You will be the primary onsite contact for troubleshooting hardware issues and providing desktop support, while collaborating remotely with our Lead Developer and contracted IT team for backend and application-related issues. Key Responsibilities Troubleshoot, maintain, and service shop floor hardware including label printers, tablets, and barcode scanners. Ensure all devices are operational and minimize downtime on the shop floor. Application Support Act as the onsite liaison for our custom IMS (Inventory Management System) application. When backend errors occur, work with the remote developer to diagnose and resolve issues. Perform basic application troubleshooting and escalate complex issues as needed. Desktop & Network Support Provide day-to-day desktop support for onsite employees, including: PC troubleshooting and maintenance. VPN connectivity support. Coordination with the contracted IT team for advanced network or infrastructure issues. Documentation & Communication Maintain clear records of issues, resolutions, and hardware inventory. Communicate effectively with remote teams and onsite staff to ensure timely resolution of problems. Qualifications Required Skills & Experience Minimum Associate's Degree in Information Technology, Networking, or similar curriculum, or equivalent educational and practical work experience. 2+ years of experience in IT support, desktop support, or a similar role. Strong troubleshooting skills for hardware (printers, scanners, tablets) and Windows-based PCs. Familiarity with VPN setup and troubleshooting. Excellent communication skills for remote collaboration. Preferred Skills Experience with Zebra printers and barcode scanning devices. Basic understanding of web-based applications and backend error troubleshooting. Ability to work independently and prioritize tasks in a fast-paced environment. Experience with Microsoft and Office365 applications including PowerApps, PowerAutomate, Sharepoint. Willingness to learn new skillsets, applications and processes. The Crump Group USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Job Type: Full-time Benefits: 401(k) Dental insurance Employee assistance program Health insurance Life insurance Paid time off Referral program Relocation assistance Tuition reimbursement Vision insurance Work Location: In person

About the Role We are seeking a skilled and customer-focused Desktop Support Engineer to join our IT team. The ideal candidate will provide end-user support, ensure system reliability, and maintain high standards of IT operations across hardware, software, and network components. You will play a key role in supporting day-to-day IT functions, troubleshooting complex technical issues, and ensuring seamless productivity for all users. Key Responsibilities Provide deskside and remote technical support for desktops, laptops, printers, and other peripherals. Perform OS installations, upgrades, and troubleshooting for Windows and Mac environments. Manage software deployments, patching, and updates using SCCM, Intune, or Ivanti. Diagnose and resolve hardware, software, and network connectivity issues efficiently. Support Active Directory, user account management, and access permissions. Configure and maintain VPN, DHCP, DNS, and TCP/IP settings for seamless network operations. Assist in system imaging, migration, and data backup/recovery. Provide support for mobile devices and MDM platforms such as Microsoft Intune. Collaborate with other IT teams to escalate and resolve advanced technical issues. Maintain accurate records of incidents and resolutions using ServiceNow or other ITSM tools. Manage IT assets and ensure inventory accuracy and compliance with company standards. Technical Skills Desktop and Deskside Support Windows OS, mac OS, and Microsoft Office Suite SCCM / Intune / Ivanti Active Directory, DHCP, DNS, and VPN Mobile Device Management (MDM) ServiceNow / Help Desk Systems Troubleshooting and Root Cause Analysis Hardware and Peripheral Setup (Printers, Laptops, Desktops, Servers) Backup and Data Recovery Solutions Software Installation & Operational Testing Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). 2-5 years of experience in desktop or IT support roles. Strong troubleshooting and communication skills. Ability to work independently and manage multiple priorities in a fast-paced environment. Relevant certifications (CompTIA A+, Microsoft Certified: Modern Desktop Administrator, etc.) are a plus.

Provide first-level technical support via phone, email, chat, or ticketing tools (Jira / ServiceNow). Troubleshoot Windows 11 issues including login problems, performance issues, system configuration errors, and printer/peripheral support. Manage user accounts in Azure Active Directory including password resets, account unlocks, license assignments, and group membership updates as per SOP. Support Microsoft 365 applications-Outlook, Teams, OneDrive, SharePoint-covering login errors, sync issues, and basic configuration. Handle MFA (Multi-Factor Authentication) and password reset issues, authenticator setup, and related access problems. Provide basic VPN support, including connectivity troubleshooting, user login issues, and network checks. Support devices through MDM/Intune, including device enrollment, compliance alerts, and application deployment issues. Log, classify, prioritize, and resolve incidents according to SLAs; escalate to L2/L3 based on impact and complexity. Maintain clear and professional communication with end users and update tickets with accurate notes. Follow SOPs, adhere to security policies, and contribute to knowledge base improvements. Knowledge in identifying desktop, laptop, and printer issues. Eligibility, Knowledge, Skills & Experience 1-5 years in a Service Desk or in an IT Support role. Strong knowledge of Windows 10/11, O365, Teams, Outlook, and general end-user troubleshooting. Phone support experience is mandatory. Experience in Technical helpdesk or technical call center support is required. Hands-on experience with Azure AD, Intune/MDM, MFA, and VPN support. Familiarity with ticketing tools like ServiceNow or Jira Service Management. Excellent communication, customer service capability, and problem-solving skills. Ability to follow processes and work in a structured SLA-driven environment. A proactive mindset with the ability to make a meaningful impact. Customer focused with the eagerness to learn and grow continuously. A competitive spirit with a drive to excel and willing to work in 24/7 operational environment.

Hamilton Motor Company - Customer Support Engineer (Raleigh, NC - On Site) Hamilton Motor Company is a leading provider of aftermarket upgrade kits that bring Apple CarPlay and Android Auto functionality to vehicles. We serve customers and auto shops across the United States, South America, Europe, and Africa. As our team continues to grow, we are seeking a Customer Support Engineer to deliver exceptional technical support and customer care. This role is ideal for someone who is highly technical, customer-focused, and excited about cars and technology. Responsibilities Answer inbound customer calls in a professional and courteous manner. Diagnose, troubleshoot, and document customer issues in detail. Provide technical guidance for installation and configuration of our products. Support both individual customers and professional auto shops. Use our Shopify-based platform to update customer records and input order details. Qualifications Minimum 2 years of experience in technical support, IT helpdesk, automotive electronics, or a related field. Strong problem-solving skills with proven ability to handle both hardware and software issues. Excellent communication skills with 100% English fluency. Reliable high-speed internet connection, laptop, and mobile phone. Familiarity with automotive systems and comfort with diagnosing software issues. Eagerness to learn our product line inside and out (comprehensive training provided). Position Details & Compensation Schedule: Monday-Friday, 9:00 AM - 6:00 PM ET, plus 2 Saturdays per month (10:00 AM - 3:00 PM ET). Salary: $80,000 USD annually, with opportunities for performance-based growth and bonuses. Growth: Hamilton Motor Company values internal development - high performers have strong advancement opportunities within the company.

The Equipment Support Specialist is responsible for providing on-site and remote support for printing and imaging devices, ensuring optimal functionality and customer satisfaction. This role includes client relationship management, equipment maintenance, troubleshooting, and consumables management. The position requires strong technical aptitude, customer service skills, and the ability to learn quickly in a dynamic environment. Key Responsibilities Serve as the primary customer contact for equipment support and service. Coordinate Move/Add/Change (MAC) process and provide ongoing end-user training on equipment. Perform basic device cleaning and replacement of operator-accessible parts and consumables. Handle break-fix activities (approximately 70% of role responsibilities). Provide IP address support and perform basic equipment problem diagnosis. Act as point of contact for equipment removal and delivery for onsite support. Contact client and third-party service providers as required. Utilize client's web-based applications for service call handling and accurate call reporting. Download and install printer drivers on end-user equipment and perform printer mapping to PCs. Escalate printer network issues to appropriate resources. Manage physical and remote device configuration (IP address, scanning templates, user access levels, scan to file/email). Monitor and apply current software updates/patches. Perform remote device monitoring and remote solve using client's Device Management. Identify and promote client's Office Solutions. Proactively manage consumables and supplies using DOS calculator. Maintain on-site operator replaceable parts inventory. Collect equipment meter information and submit for billing purposes. Perform data entry for activity and asset tracking. Manage and maintain on-site parts inventory using PM4. Required Qualifications High School diploma or equivalent (Education verification required). 1-2 years of relevant experience resolving customer and equipment printing issues. Ability to lift and move up to 50 pounds. Ability to read, write, and follow basic English instructions. Strong customer service and communication skills (written and verbal). Ability to manage multiple tasks and perform duties with minimal supervision. Basic equipment problem-solving and diagnosis skills (training provided). Capacity to learn quickly in a new environment. Ability to operate as part of a team. MS Office proficiency (Excel, Word, PowerPoint). Valid driver's license, dependable vehicle, and ability to drive up to 2 hours for client support. Preferred Qualifications Some print or graphic design experience. Experience Required 1-2 years of experience in customer support and equipment troubleshooting. Education Required High School diploma or equivalent.

Pureflow IT Specialist About Our Organization: With over 40 years of experience providing high purity water solutions, Pureflow is committed to serving clients through the design, fabrication, installation, and maintenance of our high purity water systems in a broad range of commercial and industrial markets. We understand that a successful business needs quality employees. We are seeking highly talented and motivated candidates to join our company where people, integrity, and excellence are essential to our culture. About the Position: The IT Specialist at Pureflow Inc. will provide technical support to Pureflow employees and train non-technical workers on the business's information systems. Diagnose IT equipment problems, monitor computer processing systems, install software, and perform tests on computer equipment and programs. Configure computer equipment, schedule maintenance, and keep current documentation. Maintain a service-minded attitude when managing ticket priority as IT issues arise. Job responsibilities are expected to include, but not be limited to, the following: Configure equipment and host onboarding for new users Troubleshoot user issues regarding phones, connectivity, computers, printers, VPN, etc. Remote support for users in external branch locations Manage VoIP phone system equipment and directory Sustain company network connectivity and security Assign software licenses and support installation of various applications Maintain IT files on the server and online in the cloud Schedule server updates, backups, and retrieve backups when needed Update IT equipment and software with new firmware, drivers, etc. Develop documentation, including SOPs and work instructions Work with vendors to order or recycle equipment (phones, PCs, peripherals, etc.) Assist with AV resources (conference rooms and Teams meetings) Adhere to company SLAs and is available during IT emergencies Available to work during non-standard hours for planned updates Always willing to collaborate with IT Manager, Analyst, and/or additional IT team when needed. Strive for security and confidentiality in all IT functions with a Zero Trust mindset. Qualifications: 1-2 years of experience in the enterprise computer service field An Associate degree or Technical certification in the computer service field Previous experience in a Windows network environment Familiarity with Microsoft 365 applications including SharePoint/Dynamics/Business Central Perks: Competitive base salary Comprehensive Benefits: Medical, Dental, Life Insurance, Health Savings Account (with company contributions), ST/LT Disability, and more $1-for-$1 401(k) match up to 4% after 1-year of service 9 Company-paid holidays Generous personal time off that increases with tenure Education assistance Employee referral bonus program Ongoing training and development by internal and external industry experts Working Conditions: Usual office working conditions. The regular hours for this position are Monday through Friday, 8:00am - 5:00pm Additional hours may be required depending on project load. P ureflow is an equal-opportunity employer and requires post-offer, pre-employment drug tests and background checks on all positions. Please visit our website at ******************* for additional information and to apply online.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Who We Are: Bandwidth, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: The Bandwidth Technical Support Analyst will provide technical support to customers who are experiencing software, hardware, or networking issues. Your main goal will be to ensure customer satisfaction by resolving technical issues or escalating them to appropriate teams when needed. This position requires technical expertise in Local and Wide Area Networks, Router Configurations, VOIP, and SMS/MMS Messaging. This role is Thursday-Sunday 9PM-8AM. What You'll Do: Identify and troubleshoot technical issues related to networking, VoIP, HTTP messaging, 911 or Toll-Free. Address customer inquiries through our ticketing system, phone, or email in a timely and professional manner. Analyze call flows, packet captures, and system logs for faults. Collaborate with customers, vendors, carriers, or internal teams to obtain information and resolve issues. Test and duplicate customer issues to validate the issue and resolution. Escalate issues to the relevant teams when required. Satisfy or exceed all Service Level Agreements, Customer Satisfaction, and related business metrics. Interact with various teams to provide feedback and recommend improvements to current products or procedures. Keep up-to-date with technical knowledge and learn new technologies and products. What You Need: Bachelor's degree in Computer Science, Information Technology, or related technical field Experience: 1-2 years of experience in technical support or related field Skills: Basic proficient in Networking, VoIP/SIP, and SMS/MMS applications. Excellent communication and interpersonal skills. Capable of multitasking in a fast-paced environment. Strong problem-solving skills. Able to work individually and in teams with a focus on detail. Bonus Points: Network+, CCNA or similar PSTN, PBX, HTTP Messaging, or Enterprise Telephony experience. The Whole Person Promise: At Bandwidth, we're pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well… 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses. All new hires receive four weeks of PTO. PTO Embargo. When you take time off (of any kind!) you're embargoed from working. Bandmates and managers are not allowed to interrupt your PTO - not even with email. Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges. “Mahalo moments” program grants additional time off for life's most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild. 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist. Are you excited about the position and its responsibilities, but not sure if you're 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes' to both of these questions, we encourage you to apply! You won't want to miss the opportunity to be a part of the BAND. Applicant Privacy Notice

Now Hiring! Site Support We are looking for a hardworking and dependable Site Support team member to provide essential assistance to our facility, equipment operators, and management. This hands-on role involves a variety of manual tasks, ensuring smooth operations and a safe, clean work environment. What You'll Do: ✅ Follow all company and customer-specific safety policies and procedures. ✅ Perform general manual labor, including: Cleaning and light maintenance of equipment Heavy lifting to relocate equipment and materials General housekeeping (indoor & outdoor) Landscaping tasks (debris removal, dust control) ✅ Assist in unloading vehicles. ✅ Perform routine fueling and servicing of equipment and machinery. ✅ Cross-train on various equipment and machinery. ✅ Direct site traffic as needed. ✅ Support team members during absences or high-demand periods. ✅ Comply with all facility plans, policies, and procedures. ✅ Complete additional duties as assigned. What's in it for You? ✔ Comprehensive medical coverage ✔ Vision & Dental Plan ✔ Optional Additional Voluntary Life Insurance ✔ Paid time off What You'll Need: 🔹 Ability to work outdoors in various weather conditions. 🔹 Previous experience with heavy equipment required. 🔹 Capability to safely lift 50+ lbs as needed. 🔹 Strong ability to work independently with limited supervision. 🔹 Valid CDL license with combination (preferred). 🔹 Willingness to quickly learn new skills, including safe equipment operation. 🔹 High level of initiative, responsibility, and work performance. Working Conditions: 🌦 All work is performed on-site at a transfer station in varying weather conditions. 🛑 Possible exposure to dust, municipal solid waste (trash), and recycling materials. 🦺 Must wear assigned personal protective equipment (PPE) and maintain it properly. ⏰ Occasional overtime or irregular hours may be required on short notice. If you're ready to join a strong team and take on a hands-on role, apply today! 💪 Pay Range Up to USD $22.00/Hr.

Astellas Pharma Inc. is a pharmaceutical company conducting business in more than 70 countries around the world. We are committed to turning innovative science into medical solutions that bring value and hope to patients and their families. Keeping our focus on addressing unmet medical needs and conducting our business with ethics and integrity enables us to improve the health of people throughout the world. For more information on Astellas, please visit our website at ******************** . **The Role:** The Specialist III Biopharma Manufacturing Technical Support will be part of the Manufacturing team. The Specialist role is responsible for the support of manufacturing operations typically assigned to either Upstream, Downstream, or Filling. The incumbent will work with cross functional teams including Quality Assurance, Process Engineering, Supply Chain, and Manufacturing. The Senior Manufacturing Specialist typically reports to the Manager, Sr Manager, or Associate Director of Manufacturing. **Responsibilities:** + Responsible for manufacturing reform / updates, including SOPs and batch records, ensuring all proposed updates are reviewed / approved prior to issuance. + Will develop and deliver GMP and/or Manufacturing-related training to Manufacturing floor staff and facilitate updates or improvements to on-the-job training platforms while ensuring training curriculum is updated to reflect current process configurations. + Will monitor process performance metrics, investigating operational issues, escalating potential nonconformances to management and QA as deemed appropriate. + Responsible for leading Manufacturing nonconformances in the Quality Management System, identifying true root cause of incidents and recommending appropriate corrective / preventive actions when required. + Responsible for change records, overseeing comprehensive implementation plans for investigations and/or continuous improvement changes, ensuring processes changes are in accordance with AGT's policies and procedures, regulatory requirements, guidelines, and recommendations. As assigned, will serve as project lead, or participate as a Technical SME on other site specific and/or cross-site programs. + Will work with outside vendors and internal departments (maintenance, engineering, quality, etc.) to troubleshoot equipment performance issues. + Assists with various audits and Facility walk throughs, responses, and corrections. + Coordinates with other departments to schedule work and other activities that impact manufacturing site milestones. + Will design new or modify process MTL's, contribute to the population / maintenance of process descriptions, and maintain product specific sample plans for incoming clinical tech transfer programs. + Oracle SME, responsible for the population and maintenance product specific work definitions. **Quantitative Dimensions:** The Specialist III BioPharma Manufacturing Technical Support will ensure the delivery of GLP and GMP material by ensuring manufacturing systems and practices are consistent, follow AGT policies and procedures, regulatory requirements, guidelines, and recommendations. They will implement GMP procedures and Batch Records, seek out, initiate, and lead process improvements, and under direction of management, will provide all training and resources to the Manufacturing staff. This role serves as the Mfg. Technical Subject Matter Expect (SME) for Mfg. Operations. **Organizational Context:** The Specialist III BioPharma Manufacturing Technical Support, will report to Team Lead BioPharma Manufacturing Operations or Lead BioPharma Manufacturing Operations. This role is expected to Model our Core Values and to demonstrate work performance as someone who exemplifies the culture we want to create; operates with transparency; is trusted; and supports the overall mission and vision of Astellas Gene Therapies and the Astellas organization. **Qualifications** **Required:** + BS / BA in Chemical/ Biological Engineering or Life Sciences plus 5+ years of experience in life sciences in manufacturing operations roles or Associates Degree in Science or related field with 7+ or H.S. diploma with 10+ direct related industry experience. + Familiarity with clinical and commercial pharmaceutical manufacturing operations including Drug Substance and Drug Product operations and demonstrated experience and ability to comprehend technical information as it pertains to equipment and processes and proven ability to identify problems and apply a disciplined methodology to identify data-driven root causes. + Prior work history requiring working independently, with minimal supervision, and working with and/or leading cross functional projects; along with proven ability to proactively adjust their work to meet changing business needs. + Demonstrated success and desire to work with in a fast-paced environment and influential skills with coworkers and cross-functional key stakeholders. + Strong attention to detail supported by excellent time management and organizational skills. proficiency with MS Office (Excel, PowerPoint, Word, MS Project and MS Visio), and proven ability to work in faced paced changing environment. + Models our Core Values: Be Bold: Find a Way, Care Deeply, Get Stuff Done - is experienced as someone who exemplifies the culture we want to create; operates with transparency; is trusted. **Preferred:** + 2+ years experience in the manufacture of sterile injectable products in a regulated environment. + 1+ years experience of technical writing (nonconformances, SOPs, batch records, change controls, CAPAs, etc.). + Experience with the following equipment: Filter integrity testers, autoclaves, Drug Product fillers and isolators, single use systems and aseptic connections + Hands-on experience with PUPSIT. + Completion of the BioWork Certification Program or related industry type programs are considered a plus. + Industry experience in Drug Substance and Drug Product and knowledge or proficiency with single use equipment and systems and cGMP and good documentation practice (GDP). + Experience with Quality Systems, RCAs, and investigational ownership. **Working Conditions:** + On occasion, this role may travel to other Astellas Gene Therapies or Astellas manufacturing facilities (0-5%) + This role frequently requires long periods of sitting, standing and use of hands and regular motion to include bending, stooping, regular reaching over head activities, and independent mobility to lift to 25lbs. + This is an on-site role working in a cGMP regulated manufacturing facility. **Salary Range** : $91,000-$143,000 (Final compensation will be determined based on a variety of factors, including but not limited to skills, experience and organizational equity considerations) **Benefits** : + Medical, Dental and Vision Insurance + Generous Paid Time Off options, including Vacation and Sick time, plus national holidays including year-end shut down + 401(k) match and annual company contribution + Company paid life insurance + Annual Corporate Bonus and Quarterly Sales Incentive for eligible positions + Long Term Incentive Plan for eligible positions + Company fleet vehicle for eligible positions + Referral bonus program _All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability._ \#LI-TR1 Category Sanford TC Astellas is committed to equality of opportunity in all aspects of employment. EOE including Disability/Protected Veterans

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $21.25/Hour

Pureflow IT Specialist About Our Organization: With over 40 years of experience providing high purity water solutions, Pureflow is committed to serving clients through the design, fabrication, installation, and maintenance of our high purity water systems in a broad range of commercial and industrial markets. We understand that a successful business needs quality employees. We are seeking highly talented and motivated candidates to join our company where people, integrity, and excellence are essential to our culture. About the Position: The IT Specialist at Pureflow Inc. will provide technical support to Pureflow employees and train non-technical workers on the business's information systems. Diagnose IT equipment problems, monitor computer processing systems, install software, and perform tests on computer equipment and programs. Configure computer equipment, schedule maintenance, and keep current documentation. Maintain a service-minded attitude when managing ticket priority as IT issues arise. Job responsibilities are expected to include, but not be limited to, the following: Configure equipment and host onboarding for new users Troubleshoot user issues regarding phones, connectivity, computers, printers, VPN, etc. Remote support for users in external branch locations Manage VoIP phone system equipment and directory Sustain company network connectivity and security Assign software licenses and support installation of various applications Maintain IT files on the server and online in the cloud Schedule server updates, backups, and retrieve backups when needed Update IT equipment and software with new firmware, drivers, etc. Develop documentation, including SOPs and work instructions Work with vendors to order or recycle equipment (phones, PCs, peripherals, etc.) Assist with AV resources (conference rooms and Teams meetings) Adhere to company SLAs and is available during IT emergencies Available to work during non-standard hours for planned updates Always willing to collaborate with IT Manager, Analyst, and/or additional IT team when needed. Strive for security and confidentiality in all IT functions with a Zero Trust mindset. Qualifications: 1-2 years of experience in the enterprise computer service field An Associate degree or Technical certification in the computer service field Previous experience in a Windows network environment Familiarity with Microsoft 365 applications including SharePoint/Dynamics/Business Central Perks: Competitive base salary Comprehensive Benefits: Medical, Dental, Life Insurance, Health Savings Account (with company contributions), ST/LT Disability, and more $1-for-$1 401(k) match up to 4% after 1-year of service 9 Company-paid holidays Generous personal time off that increases with tenure Education assistance Employee referral bonus program Ongoing training and development by internal and external industry experts W o r king Conditions: Usual office working conditions. The regular hours for this position are Monday through Friday, 8:00am - 5:00pm Additional hours may be required depending on project load. P ureflow is an equal-opportunity employer and requires post-offer, pre-employment drug tests and background checks on all positions. Please visit our website at ******************* for additional information and to apply online.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military