Network Technician
Remote support technician job in Tahlequah, OK
Network Technician
Compensation: $50,000 - $70,000 annually, depending on experience
Inceed has partnered with a great company to help find a skilled Network Technician to join their team!
This is an exciting opportunity to work hands-on with network systems in a dynamic environment. The role involves supporting network and voice systems across various locations, providing a chance to develop technical skills and gain valuable experience. The company offers excellent healthcare benefits and flexible working hours, making it a desirable place to work. This role is crucial due to the need for onsite technical support, ensuring smooth operations across the network.
Key Responsibilities & Duties:
Provide onsite network support at clinics in Northeast Oklahoma
Assist with physical installations of network hardware
Troubleshoot and resolve network-related issues
Support voice systems, including Cisco UC solutions
Handle voice-related tickets and configurations
Collaborate with network engineers for efficient operations
Participate in an on-call rotation for network issues
Required Qualifications & Experience:
Technical school or college degree in related field
Hands-on experience with network systems
Knowledge of Cisco UC solutions and voice systems
Ability to troubleshoot network hardware
Strong problem-solving skills
Nice to Have Skills & Experience:
Experience in a healthcare network environment
Familiarity with overhead paging systems
Understanding of cellular/mobility solutions
Perks & Benefits:
Comprehensive healthcare benefits package
Flexible working hours
Generous PTO and time-off policies
If you are interested in learning more about the Network Technician opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.
We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Computer Field Tech Position-Bentonville AR
Remote support technician job in Bentonville, AR
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
Analyst - Prog Support
Remote support technician job in Fort Smith, AR
Description & Requirements Maximus is searching for an Analyst - Prog Support. This is a fully remote role. is contingent upon contract award* Must have the ability to pass a federal background check. requirement provided below.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Perform various analytical functions in support of the project while ensuring that corporate project management standards and procedures are followed.
- Coordinate activities between the client, business, and technical stakeholders.
- Adhere to relevant government requirements and develop the necessary reports to meet service level agreements (SLAs).
- Maintain various reports for client review and compliance.
- Facilitate meetings and calendars as necessary.
- Prepare and distribute meeting minutes.
- Monitor and report on the status of activities on the project including; reviewing the monthly cost, schedule, and performance.
- Act as a liaison between teams.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
55,000.00
Maximum Salary
$
70,000.00
Easy ApplyIT Help Desk Support - Level II
Remote support technician job in Springdale, AR
Our client is a leading IT Solutions Company in the outskirts of Springdale, AR area (Fayetteville, Springdale, Rogers, Bentonville) and they are in need of a Help Desk Support Level II. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties.
Duties & Responsibilities
Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues.
Provisioning and system setup for new hires.
Prioritize incidents and service requests according to defined processes to meet defined SLAs.
Use remote tools and diagnostic utilities to aid in resolving support requests.
Server administration via Active Directory, File & Print services, DNS, DHCP.
Install antivirus software and ensure virus definitions are up to date.
Server administration via Active Directory, File & Print services, DNS, DHCP.
Network firewall and switch administration and maintenance.
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
Qualifications & Requirements
Having worked in an MSP environment is a MUST!
Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
2-3 years of experience in a client-facing environment such as sales engineering
Experience with RMM (remote monitoring and management) tool a plus, such as Connectwise, Kaseya, or Ninja.
Having working knowledge of a PSA tool, such as Autotask or Halo is a plus.
Experience working with Microtik routers.
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
IT Help Desk Support - Level II
Remote support technician job in Springdale, AR
Job DescriptionSummary Our client is a leading IT Solutions Company in the outskirts of Springdale, AR area (Fayetteville, Springdale, Rogers, Bentonville) and they are in need of a Help Desk Support Level II. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties.
Duties & Responsibilities
Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues.
Provisioning and system setup for new hires.
Prioritize incidents and service requests according to defined processes to meet defined SLAs.
Use remote tools and diagnostic utilities to aid in resolving support requests.
Server administration via Active Directory, File & Print services, DNS, DHCP.
Install antivirus software and ensure virus definitions are up to date.
Server administration via Active Directory, File & Print services, DNS, DHCP.
Network firewall and switch administration and maintenance.
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
Qualifications & Requirements
Having worked in an MSP environment is a MUST!
Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
2-3 years of experience in a client-facing environment such as sales engineering
Experience with RMM (remote monitoring and management) tool a plus, such as Connectwise, Kaseya, or Ninja.
Having working knowledge of a PSA tool, such as Autotask or Halo is a plus.
Experience working with Microtik routers.
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
IT Internship Help Desk Technician
Remote support technician job in Fayetteville, AR
About Us
At Walton Arts Center/Walmart AMP, we strive to be the place where a diverse mix of talented people want to come, to stay and do their best work. We pride ourselves on bringing the best Arts and Entertainment to our audiences in Northwest Arkansas, and we know our organization runs on the hard work and dedication of our passionate and creative employees.
Walton Arts Center and the Walmart AMP aspire to be welcoming spaces where people can be their authentic selves. To truly embody our mission, we recognize the importance of reflecting the diversity of our community on our stages, in our audiences and within our workforce, volunteers and Board.
Our organization is committed to creating a welcoming environment, guided by our core values: Relevance; Inclusivity; Sustainability; Excellence. Walton Arts Center/Walmart AMP is focused on promoting fairness and recognizes the value of diverse perspectives, backgrounds, and experiences. We believe these elements enhance the strength, creativity, and success of our team and the communities we serve.
Walton Arts Center Inc. operates two campuses: a 1,200-seat proscenium theatre and 269-seat black box in Fayetteville and an 11,000-capacity outdoor Amphitheatre known as the Walmart AMP in Rogers, AR. Walton Arts Center has been Arkansas' premier performing arts center for over 30 years and Walmart AMP has consistently been one of Billboard's top-rated amphitheaters producing 30 plus concerts per season.
Located in the beautiful Ozark Mountains, NWA (as the locals refer to it) includes Benton, Washington, and Madison counties, with five hub cities: Bentonville, Fayetteville, Rogers, Springdale, and Siloam Springs. The economic opportunity is unparalleled, but so is the lifestyle - see: 400-plus miles of mountain biking trails and paved pathways, a thriving arts community complete with world-class performing arts center and museums, a legitimate beer and food scene, and live music to enjoy. Best of all, it's a place where everyone is welcome.
Position Overview
To Provide Help Desk support to the It department and the Walton Arts Center organization
Requirements
Principal Responsibilities (Essential Functions)
Serve as the first point of contact for customers seeking technical assistance
Perform remote troubleshooting through diagnostic techniques and pertinent questions
Determine the best solution based on the issue and details provided by customers
Walk the customer through the problem-solving process
Direct unresolved issues to the next level of support personnel
Provide accurate information on IT products or services
Record events and problems and their resolution in provided ticketing platform
Follow-up and update customer status and information
Pass on any feedback or suggestions by customers to the appropriate internal team
Identify and suggest possible improvements on procedures
Represent Walton Arts Center / Walmart AMP at both on and off-site events, as requested.
Maintain professional working relationships with teammates, fellow staff members from other departments, vendors, patrons, and tenants of leased spaces.
Perform related duties as assigned by supervisor
Maintain security and safety requirements as defined by operations guidelines.
Maintain compliance with all company policies and procedures
Minimum Qualifications
The work environment as well as the intellectual, social, and physical demands described here are
representative of those that must be met by an employee to successfully perform the essential functions of
this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions.
Education, Training, Traits
Must have reliable mode of transportation to attend community events and shows.
High school diploma or GED required
Comfortable with consistently adhering to the highest standards of integrity, professionalism, ethics and confidentiality.
Must be able to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service
Strong communications skills and the ability to interact with many different types of people
An on-going desire to learn and improve
Ability to work independently as well as with others to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
Requirements and Skills
Proven experience as a help desk technician or other customer support role
Tech savvy with working knowledge of office automation products, databases, and remote control
Good understanding of computer systems, mobile devices, and other tech products
Ability to diagnose and resolve basic technical issues
Good communication skills
Customer-oriented and cool-tempered
BSc/BA in IT, Computer Science, or relevant field
Physical
Must be able to lift and carry up to 50 lbs.
Must be able to talk, listen and speak clearly (on telephone)
Must have a working cell phone and be willing to install basic applications and be willing to use it for work purposes
Must be able to endure sitting or standing for extended periods of time
Must be able to endure standing or walking for extended periods of time on various surfaces such as concrete, grass, and inclined surfaces.
Must be able to endure outdoor elements including cold, heat, wind, and/or precipitation
Must be able to work in large, crowded environments, with flashing lights, loud music and noises,
Mid-Level Contract Support
Remote support technician job in Fayetteville, AR
The Mid-Level Contract Support Specialist manages cradle-to-grave acquisition tasks, ensuring all procurement actions comply with the FAR, VAAR, and the agency's internal procedures.
Requirements
Develop and review acquisition plans, market research, and cost/price analyses.
Prepare solicitations, modifications, and award documentation.
Draft Statements of Work (SOW), Performance Work Statements (PWS), and IGCEs.
Support source selection documentation and evaluation activities.
Monitor post-award performance and advise on contract administration.
Provide acquisition guidance to technical and program personnel.
Qualifications
Education: Bachelor's degree or 24 semester hours in business, finance, law, or related disciplines.
Experience: Minimum of three (3) years of federal acquisition experience within the last five (5) years.
Skills: Knowledge of FAR/VAAR lifecycle, analytical skills, and proficiency in eCMS, FPDS-NG, and CPARS.
DJS Financial Services is committed to equal employment opportunity and fair pay. We comply with all applicable federal and state laws governing nondiscrimination in employment and pay transparency. We encourage applicants from diverse backgrounds to apply and prohibit discrimination on the basis of race, color, religion, sex (including sexual orientation and gender identity), national origin, age, disability, genetic information, or veteran status. Pay is commensurate with experience and location.
IT Service Technician III
Remote support technician job in Fayetteville, AR
As a key member of the IT team, the IT Service Technician III role provides advanced IT user support, account setup, and administration of various IT systems for all Rausch Companies business units and team members. This in-office role reports directly to the SVP of Technology & People, is critical to the efficient operation of the business, and requires regular interaction with all levels of personnel in the organization.
Duties & Responsibilities:
Provide onsite and remote IT support as required for company personnel
Provide effective communication for issue resolution with company personnel
Maintain and improve IT standard operating procedures (SOPs) relating to areas of ownership
Participate in the testing, implementing, maintaining and controlling of PC/LAN systems
Provide technical assistance for cybersecurity and phishing prevention and remediation
Participate in on-call rotation to provide after-hours support (as needed)
Support the company's remote access tools, like SonicWall VPN, to ensure secure connectivity
Perform new hire credential and security set up
Perform imaging and set up of devices, such as laptops, iPads, and iPhones
Respond to IT helpdesk support tickets in accordance with established SLAs and close out completed tickets in a timely manner- maintaining a clean and orderly ticketing system
Track and manage the usage of software licenses
Maintain inventory of IT assets (ex: laptops, desktops, mobile devices)
Assist with managing active directory, group policy, and system updates in coordination with System Admin
Administer cloud-based services, such as Microsoft 365
Management of endpoint security (ESET) including deployment, configuration, monitoring, and incident response
Create and program employee ID badges
Other duties as assigned
Requirements
Qualified candidates should possess a minimum 3+ years of recent, professional, hands on and over the phone technical support experience
Excellent Customer Service skills (genuine desire to help customers with issues)
Strong team player working on both shared and individual assignments
Technically minded with a focus on customer service
Experience with malware and virus removal
Candidates must have in depth knowledge of the Windows OS (Win10, Win11)
Strong PC hardware troubleshooting/repair skills (preferably on HP and/or Dell devices)
Ability to troubleshoot common issues with mobile devices (iPhones and iPads)
Ability to manage user accounts, group, OUs through Microsoft Active Directory
Experience with problem ticket management systems
Proven experience with assessing the severity of reported issues and juggling multiple high priority support tickets
Perform daily operations to maintain business functions
Preferred Qualifications:
A+, Network+, or MCP Certifications are a plus
Associate's Degree or Bachelor's degree in Information Technology or comparable IT support experience
Previous experience in a technical support position in a fast-paced environment
Previous customer service experience
A strong dedication to quality customer service and a working knowledge of enterprise-wide service delivery procedures
Hands on troubleshooting experience with common Network connectivity (LAN, DNS, TCP/IP, Wi-Fi) and Remote access
Strong verbal and written interpersonal and communication skills
Superior telephone etiquette and an ability to deal effectively with customers, vendors, peers, and management
Physical Demands
Lifting up to 20 pounds occasionally and frequently moving small objects
Frequently sitting for long periods of time
Walking or standing occasionally
This position works mostly indoors going outdoors may be frequently required
Must have manual use of hands and vision to use computer constantly
Employee Benefits
Medical Insurance - PPO and HDHP Options
HSA - with eligible HDHP
Dental and Vision Insurance
401(k) - includes company match of up to 5%
Generous Paid Time Off (PTO)
Paid Maternity and Paternity Leave
Adoption Assistance and Leave
Tuition Assistance
And More!
Help Desk Technician I
Remote support technician job in Bentonville, AR
Responsible for providing technical support for resolution or escalation of desktop/workgroup related problems or requests initiated by internal customers. Provide the initial point of contact for technical problems and perform troubleshooting tasks, problem diagnosis, resolution, or escalation. Requires a general knowledge of hardware and software components, local to the desktop and as they relate to the network. Help Desk support also includes
the setup, installation, and configuration of desktop hardware and software. Works on problems of limited scope and complexity. Receives substantial guidance from manager. Typical requirements are a high school degree or
equivalent, technical training and 0-1 year of experience in a related role. ;
Key Areas of Responsibility :
Work directly with customers in local language, answering calls, determining customer entitlement, and documenting requests for service -
Receive and document service request and customer information - Gather problem information and determine criticality -
Follow Global Call Taking tools, process and procedures as documented. Initiate dispatch request capture information and record data in desktop tools -
Document, verify, and make appropriate corrections to the service request as needed. Participate in team meetings and activities -
Participate in special projects to continuously improve processes, tools, systems and organization -
Be aware of Corporate Equal Opportunity/Affirmative Action programs and guidelines and is responsible for providing equal opportunity to all associates in all phases of the business -
Actively develop job related skills -
Scope: Deliver customer service following NCR Shared Values. This position may require extended hours, as needed, to accommodate customer needs.
The agent will be measured on speed of response, clarity and accuracy of captured information.
Qualifications
Typical requirements are a
high school degree
or
equivalent, technical training
and 0-1 year of experience in a related role.
Additional Information
Additional Job Description:
Shifts Mon-Fri with openings on both 1st and 2nd shifts. Agent works in a high volume call center environment serving as the primary interface to internal and external customers and/or their agents.
Engage with Call Management team for customer'''s inquiries or request for escalation. Serve as first point of contact for employee questions/ issues and for customer/field escalations.
Education and Experience Requirements PC literacy Keyboard proficiency - Understanding of Windows-based applications/tools -
Excellent language/communication skills, verbal as well as listening skills - Understanding of basic customer location/geography area knowledge
Work Environment:
The position involves prolonged periods of PC and telephone usage.
The agent is accountable for continuously receiving and handling high volumes of tickets and phone calls.
The agent works in an office team environment, not a virtual position, and interacts with both internal and external customers.
Dynamic PC Support Techician
Remote support technician job in Fort Smith, AR
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
IT Coordinator
Remote support technician job in Bentonville, AR
Art and Wellness Enterprises (AWE) is a professional services organization supporting non-profits founded by Alice Walton, including the Alice L. Walton Foundation, Alice L. Walton School of Medicine, Art Bridges Foundation, Crystal Bridges Museum of American Art, the Momentary, and Heartland Whole Health Institute.
Job Description:
Job Title: IT Coordinator
Reports to: Chief Information Officer
FLSA Classification: Non-exempt
Location: Bentonville, Arkansas (On-site)
Date Reviewed: 07/31/2025
Art and Wellness Enterprises (AWE) supports operating non-profits founded by Alice Walton, including the Alice L. Walton Foundation, Alice L. Walton School of Medicine, Art Bridges, Crystal Bridges Museum of American Art, the Momentary, and Heartland Whole Health Institute.
About The Position
The IT Coordinator plays a critical role in ensuring strong internal team and office organization, as well as overall customer engagement, service, and satisfaction across the AWE ecosystem. This position optimizes operational efficiency by managing IT inventory, coordinating technology needs across departments, and providing white-glove service in all aspects of IT coordination. The IT Coordinator ensures seamless communication and collaboration between IT and business functions, proactively identifying opportunities for improvements and driving solutions to enhance the user experience.
In addition, the IT Coordinator supports key operational functions, including technology ordering, vendor management, invoicing, and processing finance-related technology tasks. This role requires exceptional organizational skills, a strong customer service orientation, and the ability to navigate the complexities of technology support for a fast-paced, growing organization.
The IT Coordinator also enhances AWE's technology training, troubleshooting support, and overall communication across the organization. Success in this role requires the ability to manage multiple priorities effectively, anticipate challenges, and collaborate closely with both technical and non-technical stakeholders.
Essential Duties and Responsibilities
Support an efficient inventory management process, ensuring thorough documentation and clear communication for all business software, licenses, hardware, and technology equipment.
Collaborate with the IT Support Team to plan and execute annual refresh cycles for technology hardware.
Manage all finance-related technology tasks, including invoicing, chargebacks, monthly purchase reconciliation, processing or managing refunds/credits, and handling related communications with the accounting team.
Serve as the coordinator between technology ordering needs and vendors, working to create quotes and place equipment orders.
Partner with campus management to coordinate IT and facility requirements.
Work with cross-functional teams to identify gaps in people, processes, and technology, leveraging end-to-end knowledge to find solutions and address challenges.
Develop and implement a technology training and support plan to meet the diverse technology needs across all organizations that AWE supports.
Update the intranet and service management platforms with relevant news, troubleshooting tips, knowledge base articles, and physical signage.
Create and distribute individual and group communications across all levels of the organization, including one-off announcements, routine security awareness training updates, and project updates, using metrics and visuals when applicable.
Oversee the scheduling and coordination of recurring and one-time events.
Respond to urgent technology needs, often requiring visits to various campus locations to provide exceptional support.
Work closely with stakeholders to effectively schedule and manage daily workload and special projects.
Cultivate and maintain strong, positive relationships with all customers and guests.
Ensure strict confidentiality and safeguard sensitive information.
Proactively suggest and implement process improvements to streamline service delivery.
Provide an exemplary, professional interface between AWE IT and users by maintaining accurate, timely, and professional communication via email, phone, and in person.
Other duties as assigned.
Qualifications and Requirements
Bachelor's degree in information technology, business, or a related field is preferred, but not required. Equivalent work experience may be considered.
3+ years of experience supporting technology needs in a professional environment.
CompTIA IT Fundamentals, ITIL Foundations, or Microsoft Office Specialist or equivalent preferred.
Prior experience working in complex organizations, such as healthcare, higher education, museum/cultural institutions, nonprofits, or multi-entity structures, is strongly preferred.
Strong communication and interpersonal skills, with the ability to engage effectively with technical and non-technical stakeholders.
Excellent customer service skills with the ability to handle competing demands professionally and efficiently.
Good organizational skills with the ability to prioritize tasks and manage time effectively.
Demonstrated competence in tracking, coordinating, and follow-up of competing priorities and projects.
Skilled in multitasking and critical thinking in a fast-paced environment where change is constant.
Practical problem-solving and troubleshooting skills, with attention to detail.
Ability to work independently and collaboratively as part of a team.
Proficient in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
Familiarity with Asana, Salesforce, Workday, Jira, or other basic IT systems management and service desk tools is a plus.
High level of professional integrity and the ability to handle sensitive and confidential information with discretion.
Physical Demands and Work Environment
The physical demands and work environment characteristics described here are representative of those required by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
Physical Demands: In the work environment described, the position requires utilizing a computer and a telephone for prolonged periods of time and good eye/hand coordination, bending and stretching, and physical stamina to lift and transport a minimum of 25 pounds. Visual acuity to review written materials is required for this job.
Work Environment: Work is performed full-time (Monday-Friday, 8 a.m.-5 p.m.) in a professional, climate-controlled office environment with standard office equipment, including computers, printers, and telephones. This role requires working in an open setting near colleagues. The noise level is typically low to moderate. The role also requires regular interaction with both the public and internal team members in a professional and courteous manner. Some local travel may be required, and a flexible schedule may be necessary to accommodate business needs, including occasional evening and weekend work hours.
Art and Wellness Enterprises, LLC is an equal opportunity employer committed to building and maintaining a workplace that is free of discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate.
All offers of employment are contingent on your successful completion (where permitted by state law) of a confidentiality agreement and a background check. In addition, you will need to provide proper identification verifying your eligibility to work in the United States.
Auto-ApplyFort Smith, AR - Plant Help Desk CAT Technician - 3rd Shift
Remote support technician job in Fort Smith, AR
Bachoco Group is a leading multiprotein producer and one of the top ten largest globally, with over 38,000 employees. We offer a wide range of products, including chicken, eggs, pork, beef, pet food, and more. Through Bachoco USA, we deliver high-quality chicken products to the U.S. market, serving retail, food service, and national accounts through our fully integrated operations, including farms, hatcheries, feed mills, and processing plants.
Join us and be part of our success!
Summary: Provide support for CA2 system and for the technology environment by analyzing requirements, resolving problems, and installing hardware and software solutions.
Essential Duties and Responsibilities: include the following. Other duties may be assigned.
Primary support for IT related issues for CAT2 system.
CAT2 support is primary responsibility and other IT issues are secondary.
Works with KeyUsers for CAT2 system.
Works with maintenance employees to confirm scales, bird counters and other plant related equipment is working correctly to supply CAT2 information as needed
Configure and install client equipment for end users. Includes desktops, laptops, tablets, printers, scanners, MFPs, Desk phones, and cell phones.
Assists other areas of IT with the installation and troubleshooting of Servers, switches, routers, wireless access points, UPS, Access Control and Security Cameras.
Support various third-party vendors with plant specific computer systems.
Work with networking to replace or install network cable between offices and network cabinets.
Document hardware locations and configurations with IT inventory system.
Use Help Desk ticket system to track all support requests.
Review and document all changes or new processes in IT knowledgebase system.
Travel and work within office areas, poultry plant, and feed plant locations.
Requires a flexible schedule to support facilities in production 24/7 as well as to participate in an on-call 24/7 support rotation.
Will need to work at plant when it is running outside of normal operation schedule.
Will be trained to use scissor lift to aid in support.
Supervisory Responsibilities: This job has no supervisory responsibilities.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience: Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Certificates, Licenses, Registration: Must have a valid driver's license and must be able to qualify for the company driver program.
Computer Skills: To perform this job successfully, an individual should have knowledge of all Microsoft Operating Systems, Microsoft Office and a very good understanding of PC, Printer and Networking hardware.
Other Qualifications: Performs all aspects of the job with little assistance from others. Demonstrates a positive and helpful attitude in all aspects of the position and is able to perform all help desk related tasks with minimal guidance. Makes an effort to stay current in the computer science field. Must have two or more years of experience in the help desk function before being considered for promotion to the next level. Complies with Bachoco USA policies and procedures.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and peripheral vision.
An Equal Opportunity Employer to include women, minorities, veterans and persons with disabilities.
*Notice to Third Party Recruitment Agencies: Please note that Bachoco USA and its subsidiaries do not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement, Bachoco USA and its subsidiaries shall explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of Bachoco USA.
Fort Smith, AR - Plant Help Desk CAT Technician - 3rd Shift
Remote support technician job in Fort Smith, AR
Bachoco Group is a leading multiprotein producer and one of the top ten largest globally, with over 38,000 employees. We offer a wide range of products, including chicken, eggs, pork, beef, pet food, and more. Through Bachoco USA, we deliver high-quality chicken products to the U.S. market, serving retail, food service, and national accounts through our fully integrated operations, including farms, hatcheries, feed mills, and processing plants.
Join us and be part of our success!
Summary: Provide support for CA2 system and for the technology environment by analyzing requirements, resolving problems, and installing hardware and software solutions.
Essential Duties and Responsibilities: include the following. Other duties may be assigned.
* Primary support for IT related issues for CAT2 system.
* CAT2 support is primary responsibility and other IT issues are secondary.
* Works with KeyUsers for CAT2 system.
* Works with maintenance employees to confirm scales, bird counters and other plant related equipment is working correctly to supply CAT2 information as needed
* Configure and install client equipment for end users. Includes desktops, laptops, tablets, printers, scanners, MFPs, Desk phones, and cell phones.
* Assists other areas of IT with the installation and troubleshooting of Servers, switches, routers, wireless access points, UPS, Access Control and Security Cameras.
* Support various third-party vendors with plant specific computer systems.
* Work with networking to replace or install network cable between offices and network cabinets.
* Document hardware locations and configurations with IT inventory system.
* Use Help Desk ticket system to track all support requests.
* Review and document all changes or new processes in IT knowledgebase system.
* Travel and work within office areas, poultry plant, and feed plant locations.
* Requires a flexible schedule to support facilities in production 24/7 as well as to participate in an on-call 24/7 support rotation.
* Will need to work at plant when it is running outside of normal operation schedule.
* Will be trained to use scissor lift to aid in support.
Supervisory Responsibilities: This job has no supervisory responsibilities.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience: Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Certificates, Licenses, Registration: Must have a valid driver's license and must be able to qualify for the company driver program.
Computer Skills: To perform this job successfully, an individual should have knowledge of all Microsoft Operating Systems, Microsoft Office and a very good understanding of PC, Printer and Networking hardware.
Other Qualifications: Performs all aspects of the job with little assistance from others. Demonstrates a positive and helpful attitude in all aspects of the position and is able to perform all help desk related tasks with minimal guidance. Makes an effort to stay current in the computer science field. Must have two or more years of experience in the help desk function before being considered for promotion to the next level. Complies with Bachoco USA policies and procedures.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and peripheral vision.
An Equal Opportunity Employer to include women, minorities, veterans and persons with disabilities.
* Notice to Third Party Recruitment Agencies: Please note that Bachoco USA and its subsidiaries do not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement, Bachoco USA and its subsidiaries shall explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of Bachoco USA.
Nearest Major Market: Fort Smith
Technician, System Support
Remote support technician job in Siloam Springs, AR
Job Description
SUNMARY
The incumbent is primarily responsible for basic support and maintenance of desktop/ laptop computers plus associated peripheral equipment. Provide Help Desk and onsite computer support to all City of Siloam Springs employees.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: (Other duties may be assigned as needed)
Troubleshoot and support PC hardware, peripherals and end devices. Install and configure Windows desktop operating systems and peripheral software.
Assist in operating the City computer help desk.
Operate broadcast equipment for City Board and Commission Meetings.
Assist the System Support Analysts to ensure patching and updating of workstation hardware and operating systems.
Work closely with the I. T. staff to test and implement new security and encryption schemes.
Fulfill support functions for network users when required.
Assist the Network Engineer and Network Analyst to maintain user accounts for all users.
Assist the System Support Analysts to maintain network software services to include anti-virus and various client-based software.
Provide cell phone and VOIP phone support for all departments
Assist IT office staff to maintain a clean and professional environment at all times.
Conduct extensive documentation, detailing processes and procedures followed in the execution of duties.
Other duties as assigned
SUPERVISORY RESPONSIBILITIES
None
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
A strong knowledge of PC hardware and Windows system software plus working knowledge of Windows servers and network connectivity equipment and software. Familiarity with internet connectivity plus small business PC and printer hardware. Working knowledge of LAN/WAN technology. A+ and/or Network+ certification preferred.
Position requires initiative-driven self-starter, energetic, strong organizational skills, willingness to get things done correctly, and ability to prioritize workload. Detailed oriented and be able to handle a variety of tasks in an efficient manner.
EDUCATION and/or EXPERIENCE
3 months to 1 + years of desktop support experience, with at least High School Diploma. A+ Qualification is helpful. Thorough knowledge of Microsoft Operating Systems, Office software and 3 months to 1 + years practical experience in applying these skills in a working environment. 3 months to 1 + years' experience in Network Hardware and Software support.
LANGUAGE SKILLS
Good communication skills, able to communicate in a professional and friendly manner with co-workers and customers.
MATHEMATICAL SKILLS
Ability to work with mathematical concepts. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
CERTIFICATIONS, LICENSES, REGISTRATIONS Valid driver's license.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit and taste or smell. The employee is occasionally required to stand, walk, use hands to finger, handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this position include close, distant and color vision, depth perception, peripheral vision and the ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the incumbent may be exposed to outdoor weather conditions and works near moving mechanical parts.
The noise level in the work environment is usually quiet to loud.
Employee is required to work as a member of the information technology team.
This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform any other related duties as may be required by their Supervisor.
* Safety sensitive position includes, but is not limited to, any job, assignment, rank or title where any of the following apply:
Subject to drug and alcohol testing or restrictions promulgated by the U.S. Dept. of Transportation; involves carrying, repairing, transporting or keeping of firearms or ammunition; includes performing any medical or life-saving procedures, or responsibility for procuring, storing, transporting, dispensing or administering any drugs or medical supplies or equipment; involves working with confidential information, documents or material pertaining to criminal investigations; procuring, storing, transporting or otherwise working with hazardous or flammable materials, controlled substances, food or electricity; involves operating, repairing, maintaining or driving heavy equipment, machinery, aircraft, motorized watercraft or motor vehicles, or working in close proximity thereto; a momentary lapse of attention may result in grave and immediate danger to the public, self or fellow employees; requires engaging in any other activity in which the employee is responsible for his or her own or other people's safety.
*Weather Essential position includes employees are declared to be all sworn police officers, all sworn firefighters, dispatchers, emergency road crew employees in the Street Department, and electrical personnel in the Electric Department.
*Civil and Professionalism- The City of Siloam Springs is a team-based service organization. Maintenance of good internal morale is essential to the City's success. An employee is required to maintain professional and ethical behavior and act with integrity in all matters. The City of Siloam is committed to providing a work environment that is free from bullying, harassment, intimidation, abusive language, gossip, employees spreading discontent or exhibiting any behavior that is disruptive to the workplace and contrary to the City's mission.
*Regular Attendance- Punctual and regular attendance is an essential responsibility of each employee at the City of Siloam Springs. Employees are expected to report to work as scheduled, on time and prepared to start working. Employees also are expected to remain at work for their entire work schedule. Late arrival, early departure, or other absences from scheduled hours, that are not pre-approved or are excessive are disruptive and are to be avoided.
Help Desk Specialist - Rogers, AR
Remote support technician job in Rogers, AR
We are looking for IT professionals with an entrepreneurial drive to support our clients and contribute to a fast-paced team as the company grows. Our Help Desk Specialists are proficient in server deployment, networking, and firewall management; and have experience with support software and security tools. Help Desk Specialists provide remote support for clients and end-users by communicating with affected parties during problem management, both online and in person.
FLSA Status: Non-exempt
Requirements
Major Duties and Responsibilities
Provides remote desktop, laptop, server, and network problem management and support services to clients and end-users through phone, chat, email, and ticketing systems
Identify, document, and prioritize service requests. Troubleshoot and resolve client technical issues and escalate when needed
Facilitate the restoration of normal service operations while minimizing impact to the end-user
Using the knowledge of software tools to perform day-to-day functions and troubleshooting
Handle remote service tickets on a day-to-day basis
Desired Skills, Abilities, Characteristics, and Education
2+ years IT Help Desk experience, preferably with an MSP
Client service oriented and positive participating team member
Ability to maintain confidentiality of the company and client information
Excellent written and verbal communication skills required
Ability to document and follow established company procedures
Understanding of hardware, software, security tools, and concepts
Experience and knowledge of troubleshooting applications such as Microsoft 365, Adobe Acrobat, etc.
Experience using a Ticketing system/ RMM Tool and PSA software (Specifically Connectwise Automate and Manage)
Experience providing support via remote tools
IT Glue experience preferred
WatchGuard/Firewall experience preferred
StorageCraft, Datto backups experience preferred
Ability to work autonomously both swiftly and effectively
Ability to organize and prioritize tasks
Reliable transportation to and from work
Working Conditions
Adams Brown Technology Specialists, LLC. promotes a flexible work environment with a deep commitment to technology and modern work arrangements. Our office is open from 8:00 am - 5:00 pm Monday through Friday. We are closed on major holidays, offer substantial paid-time-off, a comprehensive benefit package, competitive pay structure, and a culture of growth, clarity, and respect. Additional hours (overtime) and travel may be required. Travel to client offices does not typically require overnight stays. Possible on call duties, with extended hours.
AdamsBrown Technology Specialists, LLC. is an Equal Opportunity Employer.
IT Systems Support Technician
Remote support technician job in Lowell, AR
Benefits:
401(k)
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
As a key member of the System & Admin team, the IT Service Technician role provides advanced IT user support, account setup, and administration of various IT systems for multiple business units and team members across the US. This in-office, full time, role reports directly to the Director of Systems and Admin, is critical to the efficient operation of the business, and requires regular interaction with all levels of personnel in the organization.
Duties & Responsibilities:
Provide onsite and remote IT support as required for company personnel
Provide effective communication for issue resolution with company personnel
Maintain and improve IT standard operating procedures (SOPs) relating to areas of ownership
Perform new hire credential and security set up
Purchasing, enrollment, and set up of devices, such as laptops, iPads, and iPhones
Track and manage the usage of software licenses
Maintain inventory of IT assets (ex: laptops, desktops, mobile devices)
Assist with managing active directory, group policy, and system updates in coordination with System Admin
Administer cloud-based services, such as Zoom, Google Enterprise, Microsoft 365
Management of MDM platform, including deployment, configuration, monitoring, and repairs/replacements
Other duties as assigned
Requirements:
Qualified candidates should possess a minimum 2+ years of recent, professional, hands on and over the phone technical support experience
Excellent Customer Service skills (genuine desire to help customers with issues)
Strong team player working on both shared and individual assignments
Technically minded with a focus on customer service
Experience with Apple hardware and general software navigation ability
Strong hardware troubleshooting/repair skills (preferably on Mac devices)
Ability to troubleshoot common issues with mobile devices (iPhones and iPads)
Ability to manage user accounts, groups, etc. through Jamf, Google Enterprise, Microsoft etc.
Experience with problem ticket/case management systems
Proven experience with assessing the severity of reported issues and juggling multiple high priority support tickets
Perform daily operations to maintain business functions
Preferred Qualifications:
Previous experience in a technical support position in a fast-paced environment
Previous customer service experience
A strong dedication to quality customer service and a working knowledge of enterprise-wide service delivery procedures
Hands on troubleshooting experience with common Network connectivity (LAN, DNS, TCP/IP, Wi-Fi) and Remote access
Strong verbal and written interpersonal and communication skills
Superior telephone etiquette and an ability to deal effectively with customers, vendors, peers, and management
Physical Demands
Lifting up to 20 pounds occasionally and frequently moving small objects
Frequently sitting for long periods of time
Walking or standing occasionally
This position works mostly indoors going outdoors may be frequently required
Must have manual use of hands and vision to use computer constantly
Compensation: $20.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Join the Mister Sparky Team!
Mister Sparky, what it means to be ELITE!
At Mister Sparky we provide legendary service to our customers to restore the reverence of our trade. We improve the lives of our customers and always do the right thing. We accept nothing but the best! Are you ready to be a part of the best?
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to
Mister Sparky
Corporate.
Auto-ApplySupport Technician
Remote support technician job in Rogers, AR
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
Assists Guests by repairing and maintaining amusements equipment in a timely manner.
Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
Assists the Guest with all requests and answers questions as needed and makes recommendations.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Responsible for stocking, displaying, and securing merchandise in all storage areas.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists in daily maintenance and organization of tech room and storage areas.
Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
Assists with general store maintenance as directed by management.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
Technical and/or electrical skills preferred, but not required.
Must demonstrate ability to clearly communicate with Guests and other Team Members.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work off an extension ladder.
Work in noisy, fast paced environment with distracting conditions.
Move about facility and stand for long periods of time.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $11 - $16 per hour
Salary Range:
11
-
16
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyAssistive Technology Professional
Remote support technician job in Fayetteville, AR
Job DescriptionDescription:
Your Expertise Can Change Lives; and We'll Reward You for It
Assistive Technology Professional (ATP) - Complex Rehab & Mobility Specialist Fayetteville AR | $50,000 - $200,000+ |
If you're an Assistive Technology Professional who's built a career helping people reclaim independence through custom mobility solutions, this is the kind of role you don't scroll past.
Our Denver-based Complex Rehabilitation Technology (CRT) team is growing and we're looking for an ATP who is just as comfortable in a wheelchair fitting clinic as they are building lasting relationships with clients, therapists, and referral partners.
· Income Potential: Earn from $50K to over $200K with base + incentives. We reward skill, effort, and results.
· Client Impact: See the direct difference your expertise makes every day in the lives of people who count on you.
· Autonomy + Support: You'll have the independence to manage your accounts, plus a team that has your back.
We're looking for:
· RESNA ATP Certification (Required)
· Proven ability to develop and retain client & referral relationships.
· Verifiable history in providing outstanding mobility and seating outcomes for individuals with significant disabilities
· A mix of clinical skill and business development mindset.
Requirements:
Key Responsibilities
Evaluate client needs with therapists, physicians, and caregivers to recommend the best solutions for custom wheelchairs, seating systems, and adaptive equipment.
Configure, fit, and deliver custom wheelchairs, power mobility devices, and adaptive equipment.
Help to develop and train technicians to know your thought processes on configuration and delivery, to best support your business
Procure, develop, and retain client and referral partnerships to grow your business pipeline.
Provide follow-up training, service, and adjustments to ensure optimal outcomes.
Maintain compliance with RESNA ATP standards and all industry regulations.
Qualifications
RESNA Assistive Technology Professional (ATP) Certification (Required)
Proven success in acquiring and retaining clients and referral partners.
Verifiable experience in Complex Rehab Technology sales and service.
Excellent communication, problem-solving, and client service skills.
Benefits
Medical, Dental, Vision
401(k) Retirement Plan
Life Insurance
Paid Time Off (PTO)
Relocation assistance for the right candidate
Performance-based incentive program
Apply today to bring your ATP expertise to a team where you can help people regain independence while building a rewarding career.
Client Support Specialist
Remote support technician job in Rogers, AR
Job Description
A Client Support Specialist at Taylor King Law is responsible for delivering “client first” service in a professional, fast-paced legal environment.
Major Responsibilities/Activities
· Communicating regularly and clearly with clients, insurance adjusters, and attorneys;
· Creating and maintaining client files
· Managing clients in the opening stages of a personal injury case;
· Maintaining a high caseload through effective time management, multi-tasking, and organization;
· Preparing settlement demands;
· Delivering our promise, “On Your Side, By Your Side” to clients, providers, staff, and attorneys.
Minimum Requirements
Education
: Bachelor's degree preferred. High School diploma required.
Experience
: Legal or medical case management, insurance defense, or related legal background preferred but not required. Experience in customer service is a plus. Demonstrated ability to work with various technology.
Computer skills:
word processing/merged documents, spreadsheets, and database (experience with Salesforce software is a plus).
Other skills
: Bilingual in Spanish/English is a plus. Excellent communication skills (written and oral), demonstrated commitment to customer service, time management, organization, and team player. Ability to function empathetically in a high-stress environment.
Benefits and Compensation
· Compensation is based on experience;
· Medical, dental, vision, and supplemental insurance is available;
· Simple IRA retirement benefit after one year of full-time service;
· Generous paid time off policy with an additional 9 paid holidays per year;
· Excellent work environment
Company Summary
Taylor King Law, headquartered in Arkadelphia, Arkansas, is a team of over 20 attorneys and more than 50 professional staff members who are ready to help. With seven offices throughout Arkansas, we advocate for clients in the areas of car, truck, or motorcycle accidents, slip and fall injuries, nursing home abuse, wrongful death, traumatic brain injuries, defective product injuries, and social security disability claims.
Computer Field Technician
Remote support technician job in Fort Smith, AR
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.