Remote support technician jobs in Gresham, OR

The Support Technician is a versatile and customer-focused role responsible for resolving basic to intermediate technical issues and assisting with various IT projects. This position supports users with hardware, software, network, and peripheral technologies, including installation, troubleshooting, upgrades, and routine maintenance. Compensation & Benefits Position Type: Hourly + Bonus Program Pay Scale: - Support Technician I: $20.83hour - Support Technician II: $25.00/hour - Support Technician III: $30.00/hour Bonus Program: Eligible for profit sharing and up to three weeks of additional paid time off, based on performance. Benefits: Includes Medical, Dental, Vision, Life, Disability, and 401(k) plans. Key Responsibilities · Deliver outstanding customer service by responding to support tickets promptly and setting clear expectations for resolution timelines. · Diagnose and resolve hardware and software issues via in-person, phone, or remote support. · Build, install, and upgrade systems and peripherals; optimize configurations and securely dispose of outdated equipment. · Set up workstations, including cabling, OS installation, and software configuration. · Use documented procedures and tools to analyze and resolve technical problems. · Follow established IT policies and best practices. · Maintain positive relationships with users and team members. · Work independently and collaboratively to address onsite support needs. · Document internal procedures in the knowledge base. Required Qualifications · Experience in IT support roles, including help desk and desk-side support. · Familiarity with IT ticketing systems and infrastructure platforms. · Proficiency in maintaining and supporting hardware/software systems. · Familiarity with running PowerShell scripts. · Ability to manage ticket escalations and warranty service processes. · Administrative knowledge of Active Directory. · Strong interpersonal, communication, and problem-solving skills. · Willingness to travel up to 10%, participate in on-call rotations, and work flexible hours. · Physical ability to lift up to 50 pounds. Preferred Qualifications · Associate's or bachelor's degree in Computer or Information Science. · Technical certifications such as A+, Network+, MCSE, MCP, or CCNA. · Experience with Microsoft Office 365 and/or Azure administration.

The Desktop Service Support Specialist is tasked with providing technical assistance and support for desktop computers, hardware, software, and related technology within the organization. This role includes troubleshooting issues, configuring equipment, resolving software and connectivity problems, and ensuring a seamless experience for end users. The Desktop Service Support Specialist works closely with IT teams and other departments to maintain reliable and secure desktop environments, supporting productivity and business operations. Key Responsibilities · Respond promptly to support requests and diagnose hardware, software, and network issues on desktop and laptop computers. · Install, configure, and update operating systems, applications, and security tools on end-user devices. · Conduct equipment setup and deployment for new hires, relocations, and hardware replacements. · Provide guidance and training to users on common desktop applications and best practices. · Collaborate with IT teams to implement and maintain desktop images, software deployment, and patch management. · Ensure compliance with organizational security policies, including antivirus and endpoint protection measures. · Maintain records of support activities, inventory, and asset management for hardware and software resources. · Assist in the evaluation and procurement of desktop hardware and software solutions. · Stay informed about emerging technologies and industry trends to enhance desktop support delivery. Required Qualifications · Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). · Proven experience in desktop or technical support roles within a corporate or enterprise environment. · Strong troubleshooting and problem-solving abilities for hardware, software, and network issues. · Proficiency with Microsoft Windows, mac OS, and Microsoft Office Suite; familiarity with common enterprise applications. · Experience with remote support tools and ticketing systems. · Excellent communication and customer service skills. · Ability to work independently and collaboratively in a fast-paced setting. · Understanding of IT security, data privacy, and asset management principles. Preferred Skills · Certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or similar credentials. · Experience supporting mobile devices and virtual desktop environments (VDI). · Familiarity with scripting or automation tools for support tasks. · Ability to manage multiple priorities and provide support under pressure. · Proven aptitude for continuous learning and adapting to new technologies. Working Conditions The Desktop Service Support Specialist typically operates in an office environment but may be required to support remote or hybrid users. Occasional travel between sites or after-hours work may be necessary to resolve incidents or complete projects. The role involves frequent interaction with users at all organizational levels. Compensation and Benefits A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year. Disclaimer HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.

Pay: $75.99 - $80.73/hr (Depending on experience) Duration: 10 months About the Role: We are supporting one of our clients in hiring a Technical Support Specialist (Autodesk Fusion focus) to join its product support and customer success team. In this position, you will assist users of Fusion-based CAD and CAM software, helping them troubleshoot issues, optimize workflows, and get the most out of their design and manufacturing tools. You will work directly with customers through email, phone, and chat, using your advanced Fusion expertise to diagnose problems, replicate technical issues, and deliver effective solutions. This role requires strong communication skills, a customer-first mindset, and the ability to collaborate within a dynamic, fast-paced support environment. What You'll Do: Provide technical support for Fusion CAD and CAM workflows across modeling, toolpathing, simulation, and general software use. Diagnose, reproduce, and resolve customer issues using strong analytical and troubleshooting skills. Communicate with customers via email, phone, and chat while maintaining excellent professionalism and clarity. Use internal case management systems to document issues, steps taken, and resolutions. Collaborate with internal engineering, product, and QA teams to escalate complex cases. Offer best-practice guidance and workflow recommendations to improve customer success. Assist with CAM- or machining-related workflows as applicable (toolpaths, CNC setup, machining strategies). Contribute to internal and customer-facing documentation, FAQs, and knowledge-base content. What We're Looking For: Advanced, hands-on proficiency with Autodesk Fusion. 2-5 years of relevant experience (skill level is more important than years). Strong customer support, communication, and interpersonal skills. Ability to evaluate technical issues and work through complex software workflows. Experience using ticketing or case management systems. Team-oriented mindset and willingness to collaborate frequently. Nice-to-Have Skills: CAM experience (Fusion CAM, PowerMill, FeatureCAM, HSM, Mastercam, CNC workflows). Background in machining, CNC programming, or machine setup. Exposure to FEA/CAE tools. Additional language proficiency. Strong documentation and problem-solving abilities.

You will find a lot more at Riverview Bank! Finding a place to grow, contribute and make a difference is what you will find working with us - it's about you! We are looking for team members with vision, leadership, and that special can-do spirit. Riverview Bank strongly believes in investing in our team members, and in the communities we serve. SUMMARY Provides computer support to employees in all departments and branches. The pay range this position is between $21.00 and $30.00 an hour. The specific rate offered will depend on several factors including but not limited to applicant's skills and prior relevant experience. Hired candidate may be eligible for healthcare benefits, 401K plan, short term & long-term disability coverage, life insurance, vacation & sick time, educational assistance, and several holidays. Certain roles are eligible for additional rewards. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Assists users to resolve computer related problems such as inoperative hardware or software. Assist users with logon issues. Computer hardware and software maintenance and installation. Writes project reports and documentation for new or modified software and hardware. Diagnose PC, LAN, WAN and data communication problems. Performance monitoring, security, file maintenance and backup/recovery as it relates to microcomputers. Assists department staff with application customization. Assists with work projects such as converting to new hardware or software. Makes recommendations for improvements in computer system. Evaluates and tests vendor supplied software packages for compatibility with existing system, ease of use, and whether software meets user needs. Participates in and completes training objectives with passing scores. Follow all Riverview policies and procedures. RELATIONSHIPS Daily contact with Supervisor to receive direction and discuss department issues. Daily contact with IT department staff. Frequent contact with other departments/branches to provide assistance and support. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Associate's degree (A. A.) or equivalent from two-year college or technical school; and one to two years related experience and/or training; or equivalent combination of education and experience. SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form in a timely manner. OTHER Accurate data input; at least 30 wpm. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to effectively communicate via phone/video, messaging, and email. The employee is required to use computer and office equipment such as a computer, printer, copier, as well as computer software such as Microsoft Office. You may also frequently be required to occupy a workstation for long periods of time. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions . Riverview Bank does not accept unsolicited resumes from any third party staffing agencies and/or search firms for any job postings. Third parties are not authorized to submit profiles, applications, or resumes to this site or to any Riverview Bank employee. Any such submissions, Riverview Bank will not be responsible for any fees related to unsolicited resume submissions without written consent from the Talent Acquisition Team. Including, but not limited to the candidate hired for a position.

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Who are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. Summary We're seeking a Technical Support Specialist to deliver world‑class SaaS support via phone, chat, and email, you'll own client issues end‑to‑end, diagnose complex problems independently, manage escalations, and collaborate across teams to drive resolution and customer success.How will you contribute? Providing world class client support to our Professional Archive SaaS software solution and services via phone, chat, and written communication. Act as a client liaison and become an advocate for the resolution of client issues. Work on assignments that are complex in nature where independent action and high degree of initiative are required in resolving problems and developing solutions. Independently identify the root cause of software or system issues and use system analysis and testing techniques to solve problems with minimal assistance. Routinely develops reproducible test cases. Adhere to SLAs for support coverage to ensure initial response and timely resolution for customer cases via phone, web and community. Actively diagnose, troubleshoot and resolve customer issues. Escalate cases as required based on customer business impact. Effectively manage cases to ensure timely customer status updates and ultimate resolution. On occasion, handling large accounts, customer escalations, and 3rd party support coordination to resolve issues. Frequently engage and collaborate closely with Advanced Support, Customer Success, Implementation and other teams to drive resolution of issues, handling all customer-facing communications to set clear expectations through closure. Capture, reuse and share knowledge using KCS (Knowledge-Centered Service) practices as Contributor or Publisher. Promote adoption and success of customers and partners using self-service offerings, including knowledgebase, community, and training resources. Advocate for product, policy and process improvements that improve the customer experience. Follow required polices and processes to maintain compliance with information security and data protection requirements. Log and track calls and cases using Salesforce, while maintaining detailed notes of the customer's request. Write or revise user training documents and procedure. What will you bring? Minimum of 2 years in a customer service / technical support role, especially in SaaS or IT environments. At least 2 years of call center experience handling inbound/outbound calls in high-volume settings. Strong verbal and written communication skills, with active listening and empathy. Bachelor's degree or equivalent preferred. $26 - $33 an hour The above salary range represents Smarsh's good faith and reasonable estimate of the range of possible base compensation at the time of posting. Any applicable bonus programs will be discussed during the recruiting process. The salary for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. Local cost of living assessments are done for each new hire at the time of offer. About our culture Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world's leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.

To implement, execute and then meet and exceed expectations of the Matheson Tri-Gas on-site service team's operational responsibility of providing site services to the customer's medical & specialty gas needs. Essential Functions Execute the customer's & MATHESON policies and procedures to meet the operational requirements of customer. Maintain a safe and cleanly work environment in addition to following all workplace safety protocols in performing required work. Perform daily check of all gas, liquid, and chemical locations currently identified as needing daily monitoring. Coordinate deliveries to all use points at customer location. Unload/load trucks as required using carts, pallet jacks, or forklifts. Perform cylinder or system chemical changes if required in contract with customer. Provide inventory management through forecasting the needs of the specific locations and processing all orders to maintain proper inventory in addition to processing orders sent from authorized users. Respond to all gas and liquid alarms needs 24 hours a day. Replace products or coordinate repairs to systems as needed to ensure uninterrupted supply to the end users at the customer site. Implement and maintain technical and safety programs, operating records and documentation, and manage the sites PM program. Keep/maintain the equipment maintenance database, schedules, and keep procedures up to date. Recommend, support, and implement improvements to all gas & chemical equipment and related systems new or existing. Assure timely communications and reports with all team members (customer, and MATHESON management). Maintain a high level of professionalism while continuing to gain specialized education and training. Safety training for customer personnel in the safe handling of cryogenic liquids and compressed gases. Manage hazardous and non-hazardous waste, as required. Member of Emergency Response Team, as required. Performs other duties as assigned Complies with all policies and standards Physical Demands Stationary Position - Rarely Move/Traverse - Frequently Stationary Position/Seated - Rarely Transport/Lifting - Occasionally Transport/Carrying - Occasionally Exerting Force/Pushing - Frequently Exerting Force/Pulling - Frequently Ascend/Descend - Frequently Balancing Position Self/Stooping - Frequently Position Self/Kneeling - Occasionally Position Self/Crouching - Rarely Position Self/Crawling - Rarely Reaching- Frequently Handling- Frequently Grasping- Frequently Feeling- Frequently Communicate/Talking- Frequently Communicate/Hearing- Frequently Repetitive Motions- Frequently Coordination- Frequently Travel Requirements - Rarely Matheson is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC.. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. EOE AA M/F/VET/Disability

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

360 IT Professionals is leading name in the software development industry, bring innovative business solutions to clients in Silicon Valley. We are always looking forward to bring aboard IT professionals and help them build a career in the IT Industry by providing the opportunity to work with our top clients in US. Job Description The primary role is: • Provide workstation installation, troubleshooting, diagnosis, and repair for multiple systems and models, including operating systems, configurations, and software applications. • Build and configure ODOT PCs, following agency standards and procedures. • Provide status reports as directed describing work-related activities and accomplishments. • Maintain workstations in accordance with IS standards. • Ensure workstations and their applications are in operational condition. • Troubleshoot workstation hardware and operating system problems. • Assist the Computer Support Desk (CSD) in tracking computer problems by using Remedy software or by communication with CSD. • Assist IS in inputting accurate inventory information. Qualifications • Provides support to end users on a variety of issues. • Identifies, researches, and resolves technical problems. • Responds to telephone calls, email and personnel requests for technical support. • Documents, tracks, and monitors the problem to ensure a timely resolution. • Familiar with a variety of the field's concepts, practices, and procedures. • Relies on experience and judgment to plan and accomplish goals. • Performs a variety of complicated tasks. • May lead and direct the work of Contractor staff. • A wide degree of creativity and latitude is expected. Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionDescription: Under the direction of the Customer Experience Leadership Team, the Customer Service Agent provides comprehensive support for customers using our connected fitness products, software applications, and online store. Agents handle a wide range of inquiries and technical issues across hardware, software, and order management channels, ensuring each customer receives accurate, timely, and professional assistance. This position requires adaptability in a dynamic environment, strong critical thinking abilities, and the capacity to manage multiple systems and communication platforms. Agents will support customers via phone, and email while collaborating cross-functionally with internal teams to ensure successful resolution of customer needs and contribute to continuous improvement initiatives. Responsibilities Customer Support: • Troubleshoot and resolve hardware, software, and connectivity issues, account access, firmware updates, and machine operation concerns. • Manage order-related inquiries such as status updates, shipping issues, returns, service provider visits, cancellations, and warranty or replacement requests. • Accurately document interactions, resolutions, and escalations in the ticketing systems. • Follow established diagnostic protocols, policies, and workflows to ensure consistency and efficiency. • Identify recurring issues and communicate trends or potential product concerns to leads or Tier 2 or leadership. • Meet or exceed departmental KPIs, including response times, resolution rates, quality assurance, and customer satisfaction goals Cross-Functional Collaboration & Internal Support: • Participate in cross-training and skill-building across functional areas to increase departmental flexibility and service coverage. • Collaborate with product development, quality, and logistics teams to ensure continuous feedback on product or process improvements. • Use knowledgebase for all troubleshooting, promotions, known issues, and software updates. Customer Experience & Continuous Improvement: • Demonstrate professionalism and empathy in all customer interactions to build long-term satisfaction and brand loyalty. • Proactively identify opportunities to improve the customer experience and operational workflows. • Support department initiatives related to process refinement, and quality enhancement. • Uphold company values by fostering teamwork, accountability, and integrity across all channels of communication. Requirements: Education: • High school diploma or equivalent required. • Advanced degree or certificate preferred Experience: • Minimum 1-2 years of experience in customer service, call center, or technical support environment preferred. • Experience troubleshooting hardware, software, or connected devices strongly preferred. • Experience supporting order management, logistics, or e-commerce processes preferred. • Previous work within the fitness or consumer technology industry is beneficial. Benefits: We offer an excellent compensation package and team-oriented work environment with growth opportunities. Some of our outstanding benefits include: • Health & Dental Insurance • Company paid Life Insurance • 401(k) • Time Off benefits • Product discounts • Wellness programs EOE/M/W/Vet/Disability #ZR

Job Description Let's do great things, together! About Moda Founded in Oregon in 1955, Moda is proud to be a company of real people committed to quality. Today, like then, we're focused on building a better future for healthcare. That starts by offering outstanding coverage to our members, compassionate support to our community and comprehensive benefits to our employees. It keeps going by connecting with neighbors to create healthy spaces and places, together. Moda values diversity and inclusion in our workplace. We aim to demonstrate our commitment to diversity through all our business practices and invite applications from candidates that share our commitment to this diversity. Our diverse experiences and perspectives help us become a stronger organization. Let's be better together. Position Summary The CS Tech Support Specialist I position serves provides Customer Service and Technical Support to internal and external clients through multiple contact channels for Medical, Dental, Pharmacy, Individual Membership Account, MyModa, Benefit Tracker Administration and Maintenance. Administers Moda online Customer Service programs, including program application procedures, internet security protocol for external users and records maintenance. Shares administration of MyModa, eBill and Benefit Tracker functionality. The primary role of this position is to provide professional, prompt and accurate technical support to all Internal and External Customers. This is FT WFH role. Pay Range $20.88 - $23.49 hourly (depending on experience) **Actual pay is based on qualifications. Applicants who do not exceed the minimum qualifications will only be eligible for the low end of the pay range. Please fill out an application on our company page, linked below, to be considered for this position. ************************** GK=27746770&refresh=true Benefits: Medical, Dental, Vision, Pharmacy, Life, & Disability 401K- Matching FSA Employee Assistance Program PTO and Company Paid Holidays Required Skills, Experience & Education: High school diploma or equivalent. 6-12 months experience as a Customer Service Rep Level II, consistently exceeding level of performance or equivalent work experience or equivalent work experience. 10 key proficiency of 135 spm net on a computer numeric keypad. Typing ability of 25 wpm net. Computer proficiency with multiple systems, browsers, Moda software (Microsoft Office applications, Facets, Content Manager, Excel, EBT, online chat) and updates. Prior experience or basic understanding of claims processing, membership accounting, medical/dental/pharmacy plan benefits and/or other related experience handling Customer Service escalations, Technical Support or Online Chat. Strong time management, planning and organization skills with ability to prioritized and manage changing priorities. Ability to handle multiple tasks simultaneously and adapt to change. Ability to work well under pressure in a complex and rapidly changing environment. Ability to anticipate, identify, analyze and resolve conflict and problems. Ability to listen and understand information verbally and in writing. Well-developed verbal and written communication skills with the ability to actively listen, interact professionally, patiently and courteously with clients on the phone, in person, through email, social media or online chat. Strong analytical and critical thinking, problem solving, decision-making skills, with attention to detail. Maintain confidentiality and project professional business presence and appearance. Ability to comply with company rules and policies and maintain attendance above company standards. Able to embrace process improvements and works well in a team oriented environment. Demonstrated ability to handle difficult calls and benefit issues with little assistance and provide accurate information in a fast paced environment. Experience working in a collaborative and fast-paced team environment. Demonstrated real time problem-solving skills and ability to prioritize multiple tasks based on urgency and importance. Help customers troubleshoot issues they encounter and provide actionable tips to resolve. Demonstrated outstanding attention to detail, ownership, and follow-through. Consistent record of achieving individual and team metrics. Excellent professional written & oral communication skills. Passion for technology and willingness to learn new skills. Ability to navigate multiple computer programs in a fast pace multi-tasking environment. Empathy/compassion for working with senior, disabled, low income populations. Ability to work extra hours and participate in overtime as needed. Ability to work with multiple Pharmacy, Dental and Medical (Individual, Specialized, Medical Intake, EOCCO) applications and contacts types at the same time. Primary Functions: Responsible for interpreting needs/concerns, determining best course of action, troubleshoot, and identify system issues and solutions. Guide users through features and functionalities. Respond to customer queries in a timely and accurate way, via phone, email, chat or social media. Quickly identify problems, form solutions, and execute step-by-step troubleshooting procedures. Support customers across different platforms; phone, email, chat or social media and ability to trouble shoot multiple devices (desktop pc, tablet, phones, browsers, hardware, OS) Resolve issues efficiently from start to finish, set appropriate expectations and follow through; and/or escalate support tickets to leadership when escalation is required. Analyzing and reporting system issues and trends in a timely manner. Provide customer feedback received to leadership. Develop access to registrants' passwords and log-in data so when questions are received a prompt answer can be provided. Ability to repeatedly analyze situations and communicate effectively in a fast paced environment that includes dealing with angry people. Exercise judgment, initiative, and discretion in confidential and sensitive manners. Consistently follow the correct process and procedure with each line of business and contact method being used. Maintain forms necessary for new external provider and employer users. Responsible for handling all requests received for Certificate of Coverage and CCC letters Responds to Benefit Tracker, MyModa, EBT and External Secure email user questions (via telephone, email, or correspondence). Monitor customer complaints on social media and reach out to provide assistance. Respond to email inquiries received from multiple mailboxes across all lines of business: MyModa, Medical, Dental, Pharmacy, EBT and Individual Membership Accounting, within established turnaround times. Open and Submit service tickets for possible Benefit Tracker, eBill and MyModa programming changes, system issues and trending topics (following established reporting policy). Review, update and become familiar with new and revised benefit information or claim processing procedures. Contact providers, group administrators and agents when necessary to answer questions and obtain or provide information. Support and assist Medical, Dental, Pharmacy and Individual Membership administrator questions. Maintain detailed records of daily interactions with customers, reported issues, and completed solutions along with any further actions required of customer service or Moda Communicate clearly and effectively with end users, colleagues, and management to quickly resolve issues and ensure customer satisfaction. Other duties as assigned Working Conditions & Contact with Others Office environment with extensive close PC and keyboard work, constant sitting, and phone work. Must be able to navigate multiple screens. Work in excess of 37.5 hours per week, including evenings and occasional weekends, to meet business need. Answer inquiries received through phone calls, emails, online chat, social media and outbound text from subscribers, members, Agents, Brokers, Providers/Facilities, Dentists, Pharmacies, Group Administrators and multiple internal departments. Together, we can be more. We can be better. Moda Health seeks to allow equal employment opportunities for all qualified persons without regard to race, religion, color, age, sex, sexual orientation, national origin, marital status, disability, veteran status or any other status protected by law. This is applicable to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absences, compensation, and training. For more information regarding accommodations, please direct your questions to Kristy Nehler & Danielle Baker via our ***************************** email.

What you will do: The Plant IT Technician is responsible for installing and supporting the IT hardware, software, and network infrastructure in the plant. The Plant IT Technician reports directly to the USCAN Plant Systems West Team Lead with a dotted line relationship to local plant management teams. How you will do it: Regularly spend portions of the day on the plant floor and occasionally lift parcels up to 40 pounds Triage IT hardware, software, and network issues in the office and on the manufacturing plant floor, sometimes acting as liaison between the L1 Help Desk and the end user Configure and deploy IT hardware equipment in an office environment, such as printers, conference phones, conferencing systems, and mobile phones, while following hardware and software standards Configure and deploy IT equipment on the plant floor, such as Zebras, Satos, PCs, thin clients, scan guns, radio frequency (RF) devices, and payroll clocks Wear plant personal protective equipment (PPE) while on the plant floor and follow safety equipment programs according to company standards Provide general application support, including O365, Windows 10, ERP, firewalls Facilitate the full PCLM process with an emphasis on configuration Maintain security, appearance, and organization of the server room Manage SLAs and resolve incidents in Service Now Primary contact for service providers Primary interface of communication to Plant Management regarding WAN/LAN outages for infrastructure maintenance and planned hardware / software deployments Partner across local departments-Engineering, HR, Maintenance-to advise on deployments and execute projects Engage with the USCAN Plant Systems Team to execute projects across the region Make recommendations to the USCAN Plant Systems Team when IT hardware and/or software upgrades are required and procure required items through approved vendors Ensure new IT hardware serial numbers are recorded and included under existing maintenance contracts Travel occasionally to support remote sites or assist with projects. (Up to 10%) What we look for: Required: Bachelor's Degree with 1 year of IT technical support experience In lieu of a Bachelor's Degree, will consider a 2-year degree and at least 6 years of experience, or equivalent combination of education and experience Solid understanding of PCs including software installation, reimaging, Intune AD, Azure Experience configuring / troubleshooting issues / and deploying IT hardware, such as various printers, PCs, thin clients, scan guns, and/or radio frequency (RF) devices required Understanding of networks and administration with knowledge of Access Points, Switches, VOIP, TCPIP, DHCP, DNS Experience with structured network cabling Solid analytical and critical thinking skills with strong written and verbal communications skills Demonstrated track record of strong initiative and producing results Ability to be on-call to resolve off-hours support situations requiring immediate attention Preferred: Other desirable certifications include Network+, Security+, MCSE, CCNA, A+ Experience with inventory, asset management, and CMDB is a plus Experience working in a manufacturing plant setting strongly preferred #LI-CS1 What you get: Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire Tuition reimbursement, perks, and discounts Parental and caregiver leave programs All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits Global market strength and worldwide market share leadership HQ location earns LEED certification for sustainability plus a full-service cafeteria and workout facility Clarios has been recogizned as one of 2024's Most Ethical Companies by Ethisphere. This prestigious recognition marks the second consecutive year Clarios has received this distinction. Who we are: Clarios is the force behind the world's most recognizable car battery brands, powering vehicles from leading automakers like Ford, General Motors, Toyota, Honda, and Nissan. With 18,000 employees worldwide, we develop, manufacture, and distribute energy storage solutions while recovering, recycling, and reusing up to 99% of battery materials-setting the standard for sustainability in our industry. At Clarios, we're not just making batteries; we're shaping the future of sustainable transportation. Join our mission to innovate, push boundaries, and make a real impact. Discover your potential at Clarios-where your power meets endless possibilities. Veterans/Military Spouses: We value the leadership, adaptability, and technical expertise developed through military service. At Clarios, those capabilities thrive in an environment built on grit, ingenuity, and passion-where you can grow your career while helping to power progress worldwide. All qualified applicants will be considered without regard to protected characteristics. We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please apply. Diversity of experience and skills combined with passion is key to challenging the status quo. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process by emailing Special.Accommodations@Clarios.com. We are an Equal Opportunity Employer and value diversity in our teams in terms of work experience, area of expertise, gender, ethnicity, and all other characteristics protected by laws in the countries where we operate. For more information on our commitment to sustainability, diversity, and equal opportunity, please read our latest report. We want you to know your rights because EEO is the law. A Note to Job Applicants: please be aware of scams being perpetrated through the Internet and social media platforms. Clarios will never require a job applicant to pay money as part of the application or hiring process. To all recruitment agencies: Clarios does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Clarios employees or any other company location. Clarios is not responsible for any fees related to unsolicited resumes/CVs.

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company. Procom's areas of staffing expertise include: • Application Development • Project Management • Quality Assurance • Business/Systems Analysis • Datawarehouse & Business Intelligence • Infrastructure & Network Services • Risk Management & Compliance • Business Continuity & Disaster Recovery • Security & Privacy Specialties• Contract Staffing (Staff Augmentation) • Permanent Placement (Staff Augmentation) • ICAP (Contractor Payroll) • Flextrack (Vendor Management System) Job Description Computer Laboratory Technician On behalf of our client, Procom Services is searching for a Computer Laboratory Technician for a contract opportunity in Hillsboro, OR. Computer Laboratory Technician Job Details Support Automated Build and Testing system development. Our system provides a continuous integration solution for Consumer Electronics hardware. Daily Responsibilities: Upgrade/patch Windows and Linux systems Aid with QA workstation creation/issues. User permissions and account administration including Linux permission settings. Maintenance of Ubuntu package repositories for developer workstations as well as VMware VMs. Script writing, deb/rpm creation, software updates. Infrastructure script development VMware Server deployment troubleshooting NetApp SAN Administration - nfs/fcp NAS Administration - vmfs and nfs Backup administration and configuration Troubleshooting server/network issues General system setup and troubleshooting Hardware inventory management Lab maintenance Documentation including Visio diagrams and General End User Support (developers and testers). Computer Laboratory Mandatory Skills Necessary Skills (Must Have): OS (Linux/Windows) setup and configuration Linux Administration: Knowledge of packaging, distribution, performance tuning, and system design. Experience with administration of authentication, http services, database setup and configuration, clustering and failover. Knowledge of application and server monitoring software Hypervisor Administration: VMware Server directly related to position, but experience with Xen and VMware ESX, ESXi, LabManager or Workstation is applicable. Scripting and Automation development: Perl and Python with systems such as Jenkins, Quickbuild, TeamCity, etc. Technical Documentation: Ability to review specifications and publish design, as well as user instructions. Additional Skills Desired (Nice to Have): Web design Subversion Version Control (WANdisco MultiSite) Git/Gerritt Version Control Ubuntu/RedHat administration Open Source Development VMware Virtual Infrastructure 4.1 and 6.0 SAN Administration - Raw Device Mapping Tools such as New Relic, Jira, Artifactory, TeamCity, Jama, Stash Confluence and Crucible Computer Laboratory Technician Start Date ASAP Computer Laboratory Technician Assignment Length 12 Months "Please note that we are not able to work with candidates on H1B Visas or candidates represented by third parties." Additional Information All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.

Job Description At Unitus, each employee has an opportunity to make a difference for our members. As part of the IT Operations team in our headquarter building, the Helpdesk Specialist provides first-level contact for technical support of computer operations for users across the organization. This individual works with all levels of staff to diagnose and resolve workstation hardware and software issues either in person, over the phone or utilizing remote service tools. The Helpdesk Specialist completes minor repairs to personal computers, laptops, communication devices and printers, and transports and installs equipment at branch/department locations when necessary. The Helpdesk Specialist accurately logs, prioritizes, and tracks support issues utilizing the ServiceNow application. will ensure proper computer operations for clients by accurately logging, prioritizing, and tracking all support issues utilizing the Service-Now application. The Helpdesk Specialist will ensure that needs and requests are resolved within the timeframes specified by the appropriate service level agreements- this is aligned with our mission to ensure our commitment for unparalleled service- the kind that creates the Unitus difference. Our strong team of leaders, outstanding culture, above market benefits, continuous involvement in the communities we serve, and competitive pay programs make Unitus an excellent place to contribute and grow your talents. The Helpdesk Specialist role is a Monday-Friday onsite position with occasional on call duties. As an ideal candidate you will have: An associate degree in computer science/related field or equivalent work experience. Minimum of 2 years of experience in a fast-paced customer service environment providing technical support for end users in the areas of computer operation, troubleshooting computer problems, and handling the basic configuration of computer hardware and software. Certification for Microsoft Desktop Support Technician may substitute for part of this experience requirement. Financial Services experience is a plus. Proficient knowledge in common desktop applications and installing and configuring those applications with the ability to quickly learn new technologies as needed. Excellent communication skills including the ability to translate technical information to non-technical users, and use effective listening, problem solving, customer service and tact in dealing with internal and external colleagues and vendors. Transportation and schedule flexibility to participate in the Help Desk on-call rotation and provide on-site branch support. Strong ability to multi-task while maintaining attention to detail and performing follow through on problems through resolution. Demonstrated ability to research and analyze common and moderately complex computer issues and provide resolution using sound judgment. Ability to work independently with minimum supervision and to prioritize tasks and meet deadlines. Proven ability to learn information quickly and maintain composure under pressure on a daily basis in a high production, structured environment. Must be reliable and dependable in being at work, being on time, and meeting deadlines. Comprehend and adhere to all company wide and department specific policies and procedures. Our Benefits Maintaining wellness and work/life balance is an important part of the Unitus culture. Our benefits are a reflection of this commitment. Medical + Dental + Vision Flexible Spending Accounts + HSA Employees accrue up to 15 days of Paid Time Off (PTO) during their first twelve months of employment Unitus recognizes 12 paid holidays per year 401(k) Retirement Savings Annual Incentives (*eligibility dependent) Employee Assistance Plan Tuition Reimbursement Student Loan Debt Repayment Transit & Parking benefits Paid Volunteer Time Off What's it really like to work here? We are a people-focused organization that places an emphasis on culture. Unitus is local, successful, and committed to continuously improving and growing! Unitus Community Credit Union (Unitus) is an equal opportunity employer. We are committed to diversity, equity, and inclusion. All qualified individuals are encouraged to apply and will be given full consideration for employment regardless of race, color, age, sex, religion, veteran status, national origin, sexual orientation, disability, or any other classification protected by applicable federal, state, or local law. Applicants may request reasonable accommodation to participate in the application process.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

This is Sushil Singh from 360 IT Professionals Inc. We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing . 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Job Description The primary roles of the IS technicians are: Provide workstation installation, troubleshooting, diagnosis, and repair for multiple systems and models, including operating systems, configurations, and software applications. Build and configure Pc, following agency standards and procedures. Provide status reports as directed describing work-related activities and accomplishments. Maintain workstations in accordance with IS standards. Ensure workstations and their applications are in operational condition. Troubleshoot workstation hardware and operating system problems. Assist the Computer Support Desk (CSD) in tracking computer problems by using Remedy software or by communication with CSD. Qualifications May require an associate's degree in a related area and at least 3 years of experience in the field or in a related area. Additional Information If interested, Kindly share your resume to sushil@360itpro,com or call me on 510-254-3300 Ext. 138

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Responsible for unique or complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design. + _responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform_ . + _Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 3_ . + _Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow_ . + _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ . + _Be available for on-call 24x7x365 ongoing application support_ . + _Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period_ . + _help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well_ . + _System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs ServiceNow metrics reporting on ticket acknowledgements, resolution times and aging_ . **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience; Master's Degree preferred. + CompTIA A+ or ITIL certification preferred + 7-10 years of experience in information technology, systems administration or other IT related field. Specifically _a minimum of Five (5) years of experience in application / infrastructure design, development, testing, or operations_ **Other Job Specific Skills** + _Technical problem solving and implementer skills in application coding, infrastructure, or automation_ . + _Effective communications (written and spoken)_ . + _Coordinates and tracks well across AFS and client technical and functional teams ServiceNow ITSM (desired not required)_ . + _ITIL (desired not required)_ . + _Data Analysis / Excel T-SQL MSFT SQL Server Azure SQL Databases Database Architecture Extract, Transform and Load (ETL) data_ . **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $105k - $140k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.