Remote support technician jobs in Lakewood, NJ - 671 jobs
All
Remote Support Technician
Technical Support Specialist
Computer Technician
Technical Support Technician
Information Technology Technician
Information Technology Internship
Computer System Technician
Desktop Support Technician
Help Desk Analyst
Services Desk Technician
Junior Help Desk Technician
Desktop Support Analyst
Systems Specialist
Production Support Technician
Desktop Support Consultant
Content Management System Specialist
TSR Consulting 4.9
Remote support technician job in Princeton, NJ
84155
**Please only local candidates to Princeton NJ
**MUST have Pharmaceutical or Life Sciences industry experience
TSR is a premier National U.S. Staffing company with over 50 years of staffing excellence.
Our client, a leading pharmaceutical company is hiring a Content Management System Specialist for a 12+ months contracting assignment.
Must have skills:
Experience with Veeva Vault PromoMats and related platforms (MLR, eWizard)
Strong understanding of content workflows and regulatory compliance
Ability to manage large-scale communications and user support
Pharmaceutical or Life Sciences industry experience, especially in promotional content management
Familiarity with regulatory review processes and compliance standards
Hands-on experience with Veeva Vault PromoMats, ServiceNow ticketing systems, ALM testing environments
Experience managing global user bases and supporting multi-country implementations
Pay: $27-28/hour W2
Location: Princeton NJ
Responsibilities:
This role manages global communications, system approvals, and user support for Veeva Vault PromoMats and related platforms
It ensures smooth operations across multiple systems, supports global user adoption, and partners with cross-functional teams to maintain compliance and efficiency in promotional content workflows
Create and distribute communications for updates and enhancements to 5,000 global users of VeevaVault
Manage tags, campaigns, and agency lists in Veeva Vault
Partner with IT to understand, test, and validate changes in UAT and Production environments
Maintain and update support guides in Review Central and Veeva Vault Resources
Serve as the sole approver for all test runs and scripts for Veeva Vault
Maintain static permission lists and control mail groups used for communications
Manage, update, and resolve access/permission issues in PromoMat
Approve ServiceNow tickets for system access across MLR and eWizard platforms
Maintain the master agency user list and support market leads in adding new countries
Assist Regulatory Ops with workflows, permissions, and profiles for external users
Work with users to provide guidance and troubleshoot workflow issues
$27-28 hourly 4d ago
Looking for a job?
Let Zippia find it for you.
IT Support Specialist
Prc Management Co 4.6
Remote support technician job in Red Bank, NJ
Full-time Description
The IT Support Specialist provides advanced Tier 1 and Tier 2 technical support, oversees daily operation of PRC's IT infrastructure, and administers enterprise systems to ensure reliable and secure technical operations across corporate and field locations. This role supports system monitoring, cybersecurity, software updates, networking, and infrastructure upgrades, and end user training and documentation. The specialist collaborates with the CIO on IT improvement projects and partners with vendors and service providers to maintain optimal system performance.
________________________________________
Essential Duties and Responsibilities
Technical Support & Troubleshooting
Provide Tier 1 and Tier 2 technical support and assist with the escalations.
Investigate and resolve advanced hardware, software, and network connectivity problems.
Provide onsite and remotesupport to corporate and field locations.
Coordinate with external vendors, service providers and technical partners.
Systems Administration & Infrastructure Management
Administer enterprise IT systems (Active Directory, Azure AD, Exchange, Microsoft 365, DocuSign).
Maintain hardware/software deployments, updates, and system performance.
Manage IT asset inventory, licensing, documentation, and server monitoring.
Maintain access control & security systems (badges, cameras, credentials).
Support cybersecurity (patching, MFA, updates, incident prevention).
Assist with network infrastructure (firewalls, switches, VPN).
Projects, Processes & Training
Lead IT projects and system upgrades, including implementation of new tools and infrastructure improvements.
Develop and maintain IT procedures, documentation, and knowledge base resources.
Conduct end-user training and support technology adoption across the organization.
Leverage AI and automation to improve efficiency and optimize IT operations.
Perform other related duties consistent with the scope of the position.
Requirements
Education & Certification
Associate or Bachelor's Degree preferred.
Industry certifications such as CompTIA A+, Network+, Security+, Microsoft 365 Fundamentals, CCNA, etc., preferred.
________________________________________
Experience
2+ years of IT support with strong networking/system administration experience.
Experience with domain administration, cybersecurity practices, and database support.
Experience with infrastructure security, licensing, and system performance monitoring.
Experience in property management, accounting or construction software (e.g., Yardi) is a plus.
Experience with camera systems and access control systems is a plus.
________________________________________
Skills & Competencies
Deep technical expertise with Windows operating systems, networking technologies, firewalls, and VPN solutions.
Advanced administration skills in Microsoft 365, Active Directory, and Azure environments.
Strong analytical and problem-solving abilities with the capacity to resolve complex technical issues.
Excellent communication, customer service, and end-user training skills.
Proven ability to manage multiple priorities and deliver effectively in a fast-paced environment.
Demonstrated ability to manage technology initiatives and collaborate effectively within a team.
Highly organized, detail-oriented, and committed to meeting deadlines.
Positive attitude, strong work ethic, and dedication to ongoing learning and innovation.
Proficiency with AI tools and awareness of emerging technology trends.
________________________________________
Other Requirements
Prolonged periods working at a desk and on a computer.
Ability to lift up to 50 lbs. and use small tools.
Valid driver's license required.
Occasional afterhours/weekend availability for emergencies or scheduled projects.
This is an onsite position at PRC's Corporate Office in Red Bank, NJ.
Benefits: Medical, Dental, Vision; 401(k), Life Insurance, Paid Time Off, 11 Observed Holidays
Salary Description Range: $55,000 - $70,000 annually
Job DescriptionBCBA - Hamilton, NJ | Full-Time | $95K-$110K + $5K Sign-On BonusThrive Where Clinical Work Comes First
At Flywheel Centers, BCBAs are supported, empowered, and valued. Here, you can focus on meaningful clinical work, mentoring RBTs, and helping children achieve real progress-without getting bogged down by admin, scheduling headaches, or unnecessary travel.
We provide the tools, team, and culture so you can do your best work and grow professionally.
Why BCBAs Choose Flywheel
Competitive Salary: $95K-$110K/year + $5,000 Sign-On Bonus ($2,500 at 3 months, $2,500 at 6 months)
Fully Center-Based: all sessions in our professional Edison clinic
Dedicated Support: BT liaison handles scheduling & parent communication; BCBA supervisor + hands-on Clinical Director available for guidance
Reasonable Caseloads: manageable, high-quality assignments
Career Growth: clear paths to Lead BCBA or Clinical Director roles
Tools That Work for You: QA systems, goal banks, and templates to reduce busywork
Your Role
Conduct assessments, develop individualized treatment plans, and provide parent training
Supervise and mentor RBTs and BCBA fieldwork students
Collaborate with your clinical team to ensure best practices and outcomes
Maintain documentation and compliance with QA support
Participate in professional development and team initiatives
Who Thrives Here
Master's degree in ABA, Psychology, Education, or related field
Active BCBA certification
Collaborative, ethical, and passionate about quality care
Someone who wants a supportive, growth-oriented environment where clinical excellence comes first
Job Posted by ApplicantPro
$95k-110k yearly 12d ago
Computer Field Tech Position-Middletown PA
BC Tech Pro 4.2
Remote support technician job in Middletown, PA
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 11d ago
PC Tech II
Resorts World NYC 3.7
Remote support technician job in New Brunswick, NJ
Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a manager. Provide Level 1 technical support for organizational employees and clients. Participate in configuring and setting up equipment for New Hires, Transfers, Moves and Terminated employees. Implement technology initiatives as assigned in accordance with company strategy and plan. Diagnose end-user technical issues in the areas of applications, operating systems, hardware, network connectivity and/or user issues; resolve using authorized tools or escalate to the appropriate IT resource. Develop and maintain quality relationships with end users via quality customer service. Develop professional technical documentation.
Job Requirements
Physical and Mental
Good judgment and analytical ability essential for responding to support calls and completing client software/hardware installations. Excellent skills in dealing with unstructured problems that affect productivity of client computer users. Strong follow-up and organizational skills. Professional manner in person, on the telephone, and via e-mail; excellent communications skills are essential to this position. Ability to establish and maintain a high level of client trust and confidence in the IT teams knowledge of and concern for the clients business needs. Strong ability to quickly learn and adapt to new technical concepts.
Work/Educational Experience
Must be at least 18 years old, possess a high school or equivalent diploma and have the ability to obtain the appropriate license pursuant to the New York State Lottery regulations.
Microsoft Certification is preferred
Associate's Degree in Computer Science or related field
OR Four (4) years' related IT support work and/or educational experience
Three (3) years' related IT support work and/or educational experience
Salary: $65,000 - $70,000
$65k-70k yearly 53d ago
IT Helpdesk Tier 3
CubX
Remote support technician job in Lakewood, NJ
About Us:
CubX is a rapidly growing Managed Service Provider (MSP) redefining how businesses experience IT. We design secure, cloud-based environments for multi-site and enterprise organizations - blending deep technical expertise with a personal, proactive approach.
We're seeking a Tier 3 IT Technician / Systems Engineer - a senior-level engineer who leads advanced IT projects, handles escalations from Tier 1 and Tier 2 teams, and plays a key role in client environment design and migrations. This role requires strong technical depth, excellent communication, and the ability to take ownership from start to finish.
Why CubX?
At CubX, we believe our clients are more than just tickets-they're our friends. We're committed to providing top-notch service with a personal touch. We like to take a creative approach, think outside the box, and get ahead of issue before they arise. We also believe in providing a balanced environment, with benefits that include:
Competitive Salary & Comprehensive Benefits Package: Health, dental, vision, 401(k), and PTO.
Professional Development: Access to training and certification programs to grow your skills in areas like Microsoft 365, Azure, and networking.
Collaborative Culture: Work alongside a sharp, motivated team that values initiative and creative problem-solving.
Fun & Inclusive Company Culture: Team events, social activities, onsite gym for physical wellness, and a supportive work environment that values your ideas and input.
What you'll be doing:
Escalation & Advanced Troubleshooting: Handle escalations from Tier 1 and Tier 2 engineers for complex Microsoft 365, Azure, Intune, and network issues. Perform root-cause analysis and implement permanent resolutions.
Project Implementation & Migration: Lead or co-lead client migrations including Microsoft 365 tenant setups, email and data migrations, SharePoint and OneDrive transitions, Intune and Autopilot rollouts, and network upgrades.
Manage Your Workload: Stay organized and on top of tasks to ensure timely completion.
Cloud & Identity Management: Manage Microsoft 365 administration (Exchange Online, Teams, SharePoint, OneDrive) and Azure AD configurations including Conditional Access, device compliance, and identity protection.
Networking & Infrastructure: Configure, Design, and maintain firewalls, VLANs, VPNs, and Wi-Fi networks using SonicWall, Meraki, and Unifi, FortiGate, Cisco, and troubleshoot complex DNS, DHCP, and connectivity issues across multi-site environments.
Endpoint & Security Management: Architect Intune profiles, compliance policies, Autopilot provisioning, and Defender for Endpoint deployments. Maintain system security through Microsoft 365 Security & Compliance Centers.
Azure Administration: Assist with tasks related to Azure Active Directory (Azure AD), Virtual Machines, Azure Networking, and cloud-based resource management
Server & File System Knowledge (Migration-Focused) Leverage strong understanding of Windows Server environments (2016/2019/2022) to support data and identity migrations into modern cloud-based solutions. Perform Active Directory cleanup, GPO rationalization, and DNS validation during tenant or domain transitions. Migrate on-premises file shares to SharePoint and OneDrive, ensuring correct permissions, folder structure, and access continuity. Identify and decommission legacy infrastructure as part of the move toward fully managed, cloud-first environments.Automation & Scripting: Utilize PowerShell and automation tools to streamline provisioning, reporting, and system maintenance. Develop and document reusable scripts to support repeatable processes.
Security & Compliance: Configure SPF, DKIM, and DMARC. Strengthen endpoint protection and ensure compliance with CubX and client security standards.
Documentation & Mentorship: Maintain detailed documentation for tickets, projects, and configurations. Mentor Tier 1/2 staff, review their work, and help establish standardized procedures.
Virtualization & Cloud Services (Migration-Focused): Support and guide migrations of on-prem workloads into Azure, leveraging knowledge of virtual machines, networking, and storage. Assist with Hyper-V or VMware transitions during modernization projects and advise on architecture, performance, and cost optimization in cloud environments.
Hardware & Software Support (Advanced): Provide advanced diagnostics and remediation for desktops, laptops, and peripheral devices across mixed environments. Perform deep system analysis to resolve hardware or OS-level issues, optimize endpoint performance, and ensure compatibility during migrations or policy rollouts. Oversee large-scale software deployments, patch automation, and driver management through Intune and scripting to maintain secure, reliable device fleets..
Build Client Relationships: Maintain a helpful, friendly demeanor while assisting clients.
Business Solutions & Workflow Optimization: Analyze and resolve client technology challenges that impact business operations - identifying inefficiencies, recommending software or process improvements, and designing solutions that align technology with organizational workflows.
Ticket Management & Documentation: Maintain accurate service tickets, document solutions, and ensure timely communication with clients using ITSM tools
After-Hours Escalation: Serve as a senior escalation contact for critical issues when needed.
Client Training & Education: Provide guidance and training to clients on best practices, system usage, and IT security measures.
Proactive Improvement: Identify recurring pain points, propose system enhancements, and contribute to CubX's continuous improvement culture.
Requirements
Qualifications
Bachelor's degree in Information Technology or equivalent hands-on experience.
Minimum 5 years' experience in an MSP or similar environment.
Minimum 3 years' experience handling Tier 3 or escalation-level responsibilities.
Expert knowledge of Microsoft 365, Azure AD, Intune, and endpoint management.
Strong background in network configuration and troubleshooting (VLANs, VPNs, Wi-Fi, firewalls).
Skilled in PowerShell scripting and automation.
Familiarity with Windows Server and Active Directory (for troubleshooting, not management).
Excellent written and verbal communication skills with a strong customer service orientation.
Proven ability to manage multiple projects and deadlines in a fast-paced MSP environment.
Preferred Certifications
Microsoft Certified: Cybersecurity Architect Expert (SC-100)
Microsoft Certified: Enterprise Administrator Expert (MS-102)
Microsoft Certified: Intune Administrator (MD-102)
CompTIA Security+ / CySA+ or Cisco CCNP / Fortinet NSE 4+
Benefits
Competitive pay with performance-based growth opportunities
Paid time off and company holidays
Health, dental, and vision insurance with HSA and FSA options
401(k) retirement plan with company match
On-site gym promoting employee wellness
Modern, collaborative office environment designed for productivity
Ongoing training and professional development programs
Access to cutting-edge technology and real-world project experience
Team events and employee appreciation initiatives
Strong company culture centered on innovation, teamwork, and growth
$51k-90k yearly est. Auto-Apply 40d ago
IT Helpdesk Tier 3
CubX Inc.
Remote support technician job in Lakewood, NJ
Job Description
About Us:
CubX is a rapidly growing Managed Service Provider (MSP) redefining how businesses experience IT. We design secure, cloud-based environments for multi-site and enterprise organizations - blending deep technical expertise with a personal, proactive approach.
We're seeking a Tier 3 IT Technician / Systems Engineer - a senior-level engineer who leads advanced IT projects, handles escalations from Tier 1 and Tier 2 teams, and plays a key role in client environment design and migrations. This role requires strong technical depth, excellent communication, and the ability to take ownership from start to finish.
Why CubX?
At CubX, we believe our clients are more than just tickets-they're our friends. We're committed to providing top-notch service with a personal touch. We like to take a creative approach, think outside the box, and get ahead of issue before they arise. We also believe in providing a balanced environment, with benefits that include:
Competitive Salary & Comprehensive Benefits Package: Health, dental, vision, 401(k), and PTO.
Professional Development: Access to training and certification programs to grow your skills in areas like Microsoft 365, Azure, and networking.
Collaborative Culture: Work alongside a sharp, motivated team that values initiative and creative problem-solving.
Fun & Inclusive Company Culture: Team events, social activities, onsite gym for physical wellness, and a supportive work environment that values your ideas and input.
What you'll be doing:
Escalation & Advanced Troubleshooting: Handle escalations from Tier 1 and Tier 2 engineers for complex Microsoft 365, Azure, Intune, and network issues. Perform root-cause analysis and implement permanent resolutions.
Project Implementation & Migration: Lead or co-lead client migrations including Microsoft 365 tenant setups, email and data migrations, SharePoint and OneDrive transitions, Intune and Autopilot rollouts, and network upgrades.
Manage Your Workload: Stay organized and on top of tasks to ensure timely completion.
Cloud & Identity Management: Manage Microsoft 365 administration (Exchange Online, Teams, SharePoint, OneDrive) and Azure AD configurations including Conditional Access, device compliance, and identity protection.
Networking & Infrastructure: Configure, Design, and maintain firewalls, VLANs, VPNs, and Wi-Fi networks using SonicWall, Meraki, and Unifi, FortiGate, Cisco, and troubleshoot complex DNS, DHCP, and connectivity issues across multi-site environments.
Endpoint & Security Management: Architect Intune profiles, compliance policies, Autopilot provisioning, and Defender for Endpoint deployments. Maintain system security through Microsoft 365 Security & Compliance Centers.
Azure Administration: Assist with tasks related to Azure Active Directory (Azure AD), Virtual Machines, Azure Networking, and cloud-based resource management
Server & File System Knowledge (Migration-Focused) Leverage strong understanding of Windows Server environments (2016/2019/2022) to support data and identity migrations into modern cloud-based solutions. Perform Active Directory cleanup, GPO rationalization, and DNS validation during tenant or domain transitions. Migrate on-premises file shares to SharePoint and OneDrive, ensuring correct permissions, folder structure, and access continuity. Identify and decommission legacy infrastructure as part of the move toward fully managed, cloud-first environments.Automation & Scripting: Utilize PowerShell and automation tools to streamline provisioning, reporting, and system maintenance. Develop and document reusable scripts to support repeatable processes.
Security & Compliance: Configure SPF, DKIM, and DMARC. Strengthen endpoint protection and ensure compliance with CubX and client security standards.
Documentation & Mentorship: Maintain detailed documentation for tickets, projects, and configurations. Mentor Tier 1/2 staff, review their work, and help establish standardized procedures.
Virtualization & Cloud Services (Migration-Focused): Support and guide migrations of on-prem workloads into Azure, leveraging knowledge of virtual machines, networking, and storage. Assist with Hyper-V or VMware transitions during modernization projects and advise on architecture, performance, and cost optimization in cloud environments.
Hardware & Software Support (Advanced): Provide advanced diagnostics and remediation for desktops, laptops, and peripheral devices across mixed environments. Perform deep system analysis to resolve hardware or OS-level issues, optimize endpoint performance, and ensure compatibility during migrations or policy rollouts. Oversee large-scale software deployments, patch automation, and driver management through Intune and scripting to maintain secure, reliable device fleets..
Build Client Relationships: Maintain a helpful, friendly demeanor while assisting clients.
Business Solutions & Workflow Optimization: Analyze and resolve client technology challenges that impact business operations - identifying inefficiencies, recommending software or process improvements, and designing solutions that align technology with organizational workflows.
Ticket Management & Documentation: Maintain accurate service tickets, document solutions, and ensure timely communication with clients using ITSM tools
After-Hours Escalation: Serve as a senior escalation contact for critical issues when needed.
Client Training & Education: Provide guidance and training to clients on best practices, system usage, and IT security measures.
Proactive Improvement: Identify recurring pain points, propose system enhancements, and contribute to CubX's continuous improvement culture.
Requirements
Qualifications
Bachelor's degree in Information Technology or equivalent hands-on experience.
Minimum 5 years' experience in an MSP or similar environment.
Minimum 3 years' experience handling Tier 3 or escalation-level responsibilities.
Expert knowledge of Microsoft 365, Azure AD, Intune, and endpoint management.
Strong background in network configuration and troubleshooting (VLANs, VPNs, Wi-Fi, firewalls).
Skilled in PowerShell scripting and automation.
Familiarity with Windows Server and Active Directory (for troubleshooting, not management).
Excellent written and verbal communication skills with a strong customer service orientation.
Proven ability to manage multiple projects and deadlines in a fast-paced MSP environment.
Preferred Certifications
Microsoft Certified: Cybersecurity Architect Expert (SC-100)
Microsoft Certified: Enterprise Administrator Expert (MS-102)
Microsoft Certified: Intune Administrator (MD-102)
CompTIA Security+ / CySA+ or Cisco CCNP / Fortinet NSE 4+
Benefits
Competitive pay with performance-based growth opportunities
Paid time off and company holidays
Health, dental, and vision insurance with HSA and FSA options
401(k) retirement plan with company match
On-site gym promoting employee wellness
Modern, collaborative office environment designed for productivity
Ongoing training and professional development programs
Access to cutting-edge technology and real-world project experience
Team events and employee appreciation initiatives
Strong company culture centered on innovation, teamwork, and growth
$51k-90k yearly est. 11d ago
On Site Help Desk - Application Support
Key Software Systems
Remote support technician job in Farmingdale, NJ
On site Application Support Staff provides application support to a wide variety of clients on a proprietary Courier Management software via phone, email and remote meetings. You will troubleshoot application issues, review data, and answer clients' application specific questions on configuration, setup, and operations.
RESPONSIBILITIES:
Troubleshoot & resolve issues for clients on a proprietary application by phone, email and remote meeting working directly with customers
Follow up on outstanding requests and ensure timely resolution
Perform Quality Assurance testing on new application versions
Execute application updates and configuration in accordance with Key Software standards
Train oncoming customers in setup and use of the application
Perform other support related duties as assigned
BASIC QUALIFICATIONS:
Must have strong written and verbal communication skills
Motivated to learn and grow and to accept new challenges
Working knowledge of PC, Mac, and Mobile devices (iOS/Android Tablets)
Strong customer service and troubleshooting skills
Must be available for occasional scheduled and non-scheduled critical overtime/afterhours
PREFERRED QUALIFICATIONS:
2 years+ experience in technology Help Desk strongly preferred
Experience with MSSQL
Experience with webhooks and APIs
Working knowledge of HTML
BENEFITS:
Opportunities for growth and advancement
Health, Dental, LTD and Life
Paid time off
401k with employer match
Friendly, casual, professional atmosphere
Excellent compensation
Enjoy working with cutting edge tools
Industry leading 23-year-young company
$51k-90k yearly est. 21d ago
IT Service Desk Tech
Stratacuity
Remote support technician job in Princeton, NJ
For an immediate response, please send to [email protected]: WORD Resume, desired hourly/salary rate, and best time to speak! IT Service Desk Technician/Systems Admin Duration: 6 Month Contract to Hire
MUST HAVES:
* Authorized to work in the US | High School & 5-7+ Years of IT experience
* Ample experience supporting VIP/C-Suite Level personnel
* Extensive ServiceNow, Active Directory, SCCM, and Windows/Mac experience
* Ability to pass Background Check/Drug Screen
Shift: Monday - Friday, 8:30 - 5:30 PM, some flex
Conversion Salary: $85,95K, potential flexibility based on experince
* This person will be the SOLE IT Point of Contact for this team* -- Ability to handle pressure, communicate clearly and address various IT issues are an absolute must.
Duties and Responsibilities
* Competency-based list of primary responsibilities the position is responsible for performing
* Provide first and second level support for problems relating to personal computers, printer and other peripherals.
* Install/maintain/enhance personal computers, peripherals and network server components.
* Manage asset tracking system for all equipment. Maintain/enhance server base security, backups and virus protection.
* Participate in desktop/network hardware and software upgrade planning and implementation.
* Provide second level support to sys-admins staff members as required.
* Interact with other IT department's staff, senior management and vendors to resolve network related issues/problems.
* Some on-call required.
* Other duties as assigned
Requirements/Qualifications
Experience:
* Excellent communication/interpersonal skills required.
* Strong analytical ability to diagnose/repair computer/network problems.
* Superior working knowledge of Microsoft operating systems and applications, MCSE or equivalent required.
* Strong understanding of Ethernet switched environments, TCP/IP, DHCP, terminal emulation, client/server and internet concepts.
* MAC experience a strong plus.
Knowledge, Skills and Abilities:
* MAC operating system knowledge a strong plus
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Employee Type:
Contract
Location:
Princeton, NJ, US
Job Type:
Date Posted:
January 9, 2026
Pay Range:
$45 - $55 per hour
Similar Jobs
* Service Desk Manager
* IT Service Desk Technician
* IT Service Desk Analyst II
* IT Help Desk
* IT Help Desk
$45-55 hourly 1d ago
IT / EDI Coordinator
Home City 4.2
Remote support technician job in Edison, NJ
We started our business in the late 1980's in Queens, New York USA later moving our office to Brooklyn, NY USA and offering just towels and lower thread count sheets. The company name "Home City, Inc" was established in 2003. Having over 25 years of experience, our production has grown from a small office in Brooklyn, NY to world-wide manufacturing and importing company.
Today, our fulfillment center is located in Edison, NJ USA, with a Show Room on Fifth Avenue in New York City. We have three international offices located in China, Egypt and India. Our International offices control the Quality Assurance on all of our products. We supply a complete collection of unsurpassed quality products and specialize in Egyptian Cotton goods while expanding our products to offer Cotton, Cotton Rich and Microfiber goods as well. We have incredible inventory consisting of Bed Sheet Sets, Duvet Cover Sets, Towels, Alternative Comforters, Alternative Mattress Toppers, Alternative Pillows, Robes, etc.
Our wide variety of products allows us to provide the most competitive pricing in the industry. We offer a large variety of colors, styles and sizes, such as extended sizes like, Twin XL, Olympic Queen, Split King, etc. We offer a variety of single-ply thread counts ranging from 200 Thread Count through 1600 Thread Count. Over the years we developed and maintained high quality products now serving large domestic and international retail chain stores.
Our NJ Center is established with EDI compliance and equipped with a bar-code network which supports us for simultaneous small, medium and large volume orders. We import and export world-wide and meet all international standards & requirements. Today our mission is to offer, maintain and grow with the demanding fast paced cotton industry. We work closely with all customers to provide the finest quality of cotton with variety and style. We accept special custom orders ranging from monogramming to special size bedding and towels.
Job Description
* Coordinating the request and setup of EDI transactions to be exchanged between the customer and the client.
* Software and Hardware initial installations, upgrades or repairs.
* Monitor all Software and Hardware Program Upgrades and ensure all computers are upgraded at all times.
* Transmit EDI documents as needed.
* Implementing EDI documents using knowledge of standards and business systems.
* Conducting tests and enabling trading partners to send and receive EDI documents.
* Processing failed documents, troubleshooting problems including communication, mapping, failures and resolve EDI issues.
* Understand the necessary requirements essential for the effective working of the electronic data interchange.
* Ensure the maintenance of the EDI system.
* Software and Hardware initial installations, upgrades or repairs.
* Monitor all Software and Hardware Program Upgrades and ensure all computers are upgraded at all times.
* Monitor Server issues and repairs
Qualifications
* Must have worked with EDI Providers such as SPS Commerce, Commerehub, True Commerce, Seller Cloud.
* Use of Crystal Reports, SQL, and HTML
* Ability to read and write SQL medium level stored procedures.
* Use of Excel & Access.
* 3 years related experience (can be combined with education and experience)
* Netsuites Application Software, preferred but not required.
Additional Information
Please provide the following
• Resume
• Cover letter including your compensation requirements
• Examples of work
All candidates must be within local commuting distance of our Edison, NJ office. No remote candidates will be considered. All your information will be kept confidential according to EEO guidelines.
$54k-95k yearly est. 60d+ ago
desktop shpport
Artech Information System 4.8
Remote support technician job in Princeton, NJ
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
POSITION:DESKTOP SUPPORT
LOCATION: WHITEHOUSE,NJ
Duration:1+years
·
Deskside Support Tech.
·
Must be experienced in DESKSIDE support, Remote / CTS Support, SCCM, Windows, Incident, IMAC, VDI, SW/Break/fix, IMAC.
·
Ability to solve tickets remotely, work with SCCD.
Reply Asap.
Additional Information
For more information, Please contact
Shubham
************
$48k-67k yearly est. 10h ago
Tier 2 Technical Support Operations Analyst
ASM Research, An Accenture Federal Services Company
Remote support technician job in Trenton, NJ
The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform.
+ Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support.
+ Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2.
+ Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow.
+ Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed.
+ Be available for on-call 24x7x365 ongoing application support.
+ Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period.
+ Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well.
+ System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3.
+ Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs.
+ ServiceNow metrics reporting on ticket acknowledgements, resolution times and
**Minimum Qualifications**
+ Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.
+ 4-6 years of experience in information technology, systems administration or other IT related field.
+ Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations.
+ Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired.
**Other Job Specific Skills**
+ Technical problem solving and implementer skills in application coding, infrastructure, or automation.
+ Effective communications (written and spoken).
+ Coordinates and tracks well across AFS and client technical and functional teams.
+ ServiceNow ITSM (desired not required).
+ ITIL (desired not required).
+ Data Analysis / Excel.
+ SQL Server Integration Services (SSIS).
+ T-SQL
+ MSFT SQL Server
+ Azure SQL Databases
+ Database Architecture
+ Extract, Transform and Load (ETL) data
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$87k - $115k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$87k-115k yearly 45d ago
Trading Desk Engineer
Edgestream
Remote support technician job in Princeton, NJ
About Us
Edgestream Partners is a tight-knit team of scientists, engineers, and business professionals who devote our talents to developing quantitative models of financial markets and using them to trade systematically around the world and around the clock.
Edgestream's culture has more in common with research laboratories and technology startups than with traditional finance. We prize curiosity, creativity, diligence, and intellectual honesty. We focus on the long term, working together to build elegant and general systems that endure and scale as we grow. And we incentivize our employees to cooperate and share ideas, because we know that compounding our efforts magnifies our achievements. The result is a company where smart, dedicated effort can have a major impact.
We've been in the hedge fund business since 2003, and we're still growing. We're looking for talented and driven people who can grow with us in the years ahead.
About the Job
The production group at Edgestream ensures that our systematic trading engine operates optimally in the global financial markets. Our close-knit team of skilled professionals leverages expertise in software, data, and analytics to drive success-measured in real-time, every day.
We are seeking a Trading Desk Engineer to become a high-impact member of our trading operations team. This role sits directly on the trading desk, bridging markets and technology. You will monitor and support live trading systems, resolve production issues in real time, and develop tools to improve automation and efficiency.
Responsibilities:
Monitor, support, and troubleshoot global trading systems in real time, with particular focus on night-shift coverage.
Work directly with trade-ops team and production team to ensure smooth execution and accurate risk reporting.
Develop, optimize, and automate trading desk tools, alerts, and dashboards.
Perform rapid code fixes and deploy changes to production environments during live market hours.
Provide on-call support on a rotating basis, escalating issues quickly and clearly.
Qualifications:
Advanced degree in computer science, math, financial engineering, or related.
2-6 years of hands-on trading support, trade desk technology, or electronic trading operations.
Proven ability to debug live systems under pressure.
Market knowledge across equities, futures, FX, or derivatives.
Strong coding (Python preferred), plus UNIX/Linux, SQL, FIX protocol.
Excellent communication skills and ability to interface between traders and engineers.
Willingness to work night shift on rotational basis and provide on-call coverage.
Some of the benefits of working at Edgestream:
Competitive salary, bonus, and incentive compensation based on overall company performance.
Fantastic resources, accumulated over decades, for turning ideas into reality.
Comprehensive, first-class benefits (including excellent medical and dental insurance, 401(k), HRA, FSA, life insurance, daily catered lunch, and an onsite gym).
For qualified employees, the opportunity to invest in our funds.
Contact Info
E-mail: ************************.
Please Note: All applicants must be authorized to work in the United States without requiring present or future visa sponsorships.
Legal disclaimer: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
$50k-76k yearly est. Auto-Apply 60d+ ago
Substitute Technology Support Specialist
Keyport Public Schools
Remote support technician job in Keyport, NJ
Substitute Technology Support Specialist JobID: 2569 Substitute/Technology Support Specialist Additional Information: Show/Hide Substitute Technology Support Specialist QUALIFICATIONS: * Hold at least an Associate's Degree in Information Technology or a related degree from an accredited college or university.
* Have 1-3 years of experience in working with technology in an organizational, corporate, or school environment.
* Hold a valid driver's license with no serious violations.
* Have excellent integrity and demonstrate good moral character and initiative.
* Exhibit a personality that demonstrates enthusiasm and interpersonal skills to relate well with students, staff, administration, parents, and the community.
* Demonstrate the ability to communicate effectively in English, both orally and in writing, using proper grammar and vocabulary
* Required criminal history background check and proof of U.S. citizenship or legal resident alien status.
$51k-90k yearly est. 45d ago
Technical Support Specialist
Viewline Ventures
Remote support technician job in New Brunswick, NJ
Job Description
Employment Type: Contract Role (1099)
About Us
Were a fast-growing startup working in specialized alternative markets, where precision and reliability are everything. Our team is lean, collaborative, and resourceful. We build systems that run smoothly by paying attention to details most people overlook. Were looking for someone who enjoys solving practical problems, thrives in structured environments, and takes pride in being the person others rely on when things need to be done right.
About the Role
As a Technical Support Specialist, youll be the steady hand that ensures our operations run without disruption. Youll manage daily workflows, troubleshoot minor technical issues, and step in to complete in-person verification tasks when needed. This role is ideal for someone whos highly detail-oriented, enjoys working with established processes, and can stay calm and focused under time-sensitive conditions.
Key Responsibilities
Follow structured procedures and checklists with accuracy and consistency
Monitor accounts, balances, and system statuses to confirm successful execution
Troubleshoot routine technical problems and escalate complex cases when necessary
Keep precise, auditable records of all actions and outcomes
Complete occasional on-site verification or setup tasks (requires local travel)
Who You Are
Detail-Oriented & Thorough: You notice small discrepancies and fix them before they cause issues.
Reliable & Structured: You follow through on tasks, keep processes clean, and maintain strong discipline.
Calm Under Pressure: You handle live or time-sensitive workflows without losing focus.
Tech-Savvy: Youre comfortable navigating online platforms, tools, and browser-based systems.
Locally Available: Youre based in NJ (or open to relocating) and can handle daily in-person requirements.
Bonus Points
Experience in support, operations, or process-heavy roles (QA, compliance, lab work, customer operations)
Familiarity with structured SOP-driven environments
Comfort with balancing technical and client-facing tasks
Achievement in competitive video games or strategy games
New grads and new workers welcome
Why Join Us
Competitive hourly pay with performance incentives
Flexible schedule with reliable, repeatable workflows
Opportunity to be part of the core engine of a fast-growing startup
Clear processes and strong team support so you can perform with confidence
$51k-90k yearly est. 28d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Remote support technician job in Hopewell, NJ
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$29k-41k yearly est. 12d ago
Information Technology Support Specialist
Phaxis
Remote support technician job in South Plainfield, NJ
Our client, a consumer goods manufacturer, has a great opportunity available for an IT Support Specialist. This is a highly visible role working with the Help Desk and is responsible for projects and tasks that require the administration of applications, workstations, servers and network devices. Other position responsibilities include the repair, troubleshooting and other assistance to employees with questions and issues concerning desktop computing (including software), printers and network connectivity in person or through remote phone support.
Essential Functions:
Planning and implementation of mass deployments to end user equipment (Group Policy, etc).
Use Microsoft Active Directory tools and capabilities to implement and manage machine security
policies for non-standard users and machines.
Research and resolve issues from Help Desk.
Ensure that work orders are followed-up and that they are completed in timely fashion.
Maintain security computer environment.
Responsible for setting up new and existing computers for software installation and configuration.
Identifies problems as they occur and ensure proper steps are taken to resolve those problems.
Other duties as assigned .
QUALIFICATIONS
Education/Experience:
Minimum of Bachelor Degree in Information Technology or closely related field.
3+ years in an IT support role, in a corporate environment, support all users with general IT help desk support .
Strong verbal, organizational and interpersonal skills.
Ability to handle rapidly changing priorities and maintain professional demeanor.
Dependable and reliable
Must be able to make strategic decisions
Must have strong computer skills necessary to input all data into Monarch System and efficiently utilize Microsoft Word and Excel and other programs in a Windows based environment
$51k-89k yearly est. 60d ago
IT Security production support Specialis
Tata Consulting Services 4.3
Remote support technician job in Pennington, NJ
Must Have Technical/Functional Skills * Primary Skill: Ping Access * Secondary: Ping Federate * Tertiary Skill: Linux * Experience: Minimum 10 years Roles & Responsibilities * 8+ years of Production support experience on Ping Access, Ping Federate, Ping Directory, PKI, Splunk, excellent knowledge of Identity and Access Management (IAM) domain.
* Excellent knowledge on Linux, Networking (TCP/IP), Information security. LINUX is Required.
* Well versed with ITIL framework
* Excellent Communication Skills
* Demonstrate a strong work ethic and takes pride in accomplishment.
* CISSP OR equivalent Information Security domain certificate will be value add.
* Exhibits strong drive for results and success.
* Persists in the face of significant difficulties, does not give up easily.
Identity and Access management (IAM) operations team is accountable for the successful delivery of all operational services globally for the IAM applications and infrastructure of the bank. This team supports a wide range of IAM infrastructure such as Single Sign On, Consolidate Directory Services Network (CDSN), Federated Identity (aka SAML), PKI infrastructure and tools, Extended Authentication Services, Strong Authentication, SailPoint and Splunk. This includes problem engagement during triage, service restoral, identification of root cause, and facilitation and co ordination of identification of root cause and permanent fix resolution - in accordance with agreed upon practices.
Generic Managerial Skills, If any
Identity and access Management
TCS Employee Benefits Summary:
* Discretionary Annual Incentive.
* Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
* Family Support: Maternal & Parental Leaves.
* Insurance Options: Auto & Home Insurance, Identity Theft Protection.
* Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
* Time Off: Vacation, Time Off, Sick Leave & Holidays.
* Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Salary Range : $110,000-$120,000 a year
$110k-120k yearly 13d ago
Direct Support Technician
Neuropath Behavioral Healthcare
Remote support technician job in Middlesex, NJ
The Respite Technician will assist the clients with daily living activities in the client's home. Our Respite Technicians are dedicated and compassionate. This opportunity is a Part Time position with the opportunity for Full Time.
Who we are:
Neuropath Behavioral Healthcare provides Comprehensive Youth and Family Support Services to primary caregivers of children and teens with Developmental and Intellectual Disabilities, an opportunity for rest and relief, while engaging youth in therapeutic age -appropriate activities.
Duties/Responsibilities:
• Provides one -on -one care to youth and young adults when primary care giver is not available.
• Ensure the safety and well -being of the client.
• Gives simple emotional and psychological support to the client and other members of the household and establishes a relationship with client and family
• Aids with daily living, including personal care such as ambulation and personal hygiene assistance. Prepares and maintains records of client progress and services performed, reporting changes in client condition to manager or supervisor.
• Actively promotes client's mental alertness through involvement in activities of interest
• Performs housekeeping duties such as cooking, cleaning, washing clothes and dishes, and running errands. Cares for individuals and families during periods of incapacitation, family disruption, and convalescence; providing companionship, personal care, and help in adjusting to new lifestyles.
• Instructs or advises clients on issues such as household cleanliness, utilities, hygiene, nutrition, or infant care.
• Attends in -service training as required by regulation
• Adheres to all Agency administrative and clinical policies and procedure
• Participates in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services.
Requirements Skills/Abilities:
• Must possess a strong service orientation, including active listening, critical thinking skills, and close monitoring of clients.
• Minimum of three references required
• Must have an automobile and a valid driver's license
• Must have proof of car insurance
• Pass a criminal background check including fingerprinting
Education and Experience:
• High school diploma or equivalent required.
• More than two years or experience preferred.
Physical Requirements:
• Prolonged periods of standing, bending and lifting.
• Must be able to lift up to 50 pounds at times.
$44k-76k yearly est. 60d+ ago
HRIS - IT Support Specialist
NEMR Total HR
Remote support technician job in Marlton, NJ
The IT Support Specialist is a part of a collaborative team providing daily support needed to ensure a successful Information System in a Human Resources Setting. This position is responsible for the overall help desk services function and assists, when necessary, with end user training for the HRIS and Time and Attendance systems. Primary Duties and Responsibilities (Essential Functions) include but are not limited to the following:
Works directly with worksite managers and/or employees to respond and resolve help desk inquiries
Track and report on overall quantity and type of help desk requests and resolutions. Identify and report findings of end user needs/issues. Initiate efforts and procedures to maintain data integrity, troubleshoot and recommend solutions
Collects detailed information to categorize request to determine method of resolution
Uses discretion to effect timely solution of problems to ensure customer satisfaction, eliminate downtime
Solicit feedback and identify overall needs of HRIS end users
Exercises sound professional judgment in analysis of problem to: (1) attempt hardware/software solution by phone, or (2) decide proper level of maintenance required to solve problem
Assist, when necessary, in the testing of new reports, processes, etc. and provide testing results to appropriate parties. Actively participate and make contributions in team meetings and one-on-one meetings
Supports the Payroll Department to ensure accurate and efficient client payrolls
Qualifications
Any deviation from the qualifications listed below must be approved by the President of NEMR
Consistent attendance
Ability to maintain confidentiality of insurance and human resources information
Three years of experience in computer technology with prior exposure to HRIS systems
High degree of initiative in handling multiple priorities simultaneously in a fast-paced, deadline-driven, detail-oriented work environment
Ability to handle large volume of work
Working knowledge of the advance features of MS Office (Word, Excel, PowerPoint, Outlook)
Excellent organizational and communication skills with close attention to detail
Excellent telecommunication skills
High level of interpersonal skills/customer service skills to build relationships with both employer and employee clients as well as across internal departments
Technical skills:
Background in application system management
Knowledge of general configuration of HRIS platforms, time and attendance, physical time clocks, CRM systems, etc.
i.e. pay and work rules and a solid understanding of federal, state and local labor laws
Understanding of HRIS database design, structure, functions and processes and experience with database tools
Preferred Education and Experience:
1-2 years of verifiable HRIS experience and/or IT experience
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice
Salary - 30 - 40K