Onsite Level 2-3 Technical Support Specialist - Santa Barbara
Remote support technician job in Santa Barbara, CA
CodexIT is seeking a skilled and experienced Onsite Level 3 Technical Support Specialist to join our Santa Barbara team. We are a leading national technology service provider specializing in Healthcare, delivering complete Managed Technology Services to healthcare practices. Our deep industry knowledge allows us to provide comprehensive support for all your technology needs.
In this role, you will:
Provide advanced onsite technical support and escalation resolution for complex hardware, software, and network issues affecting our Santa Barbara healthcare clients.
Troubleshoot and resolve escalated tickets from Level 1 and Level 2 support teams, ensuring timely and effective solutions.
Support and maintain EHR software, medical diagnostic equipment, and clinical review software.
Perform onsite diagnostics and system administration tasks using Azure, Intune, and advanced networking tools.
Collaborate with the Project Engineering team on complex implementations and system integrations.
Utilize ConnectWise to manage escalated service requests, document resolutions, and track time effectively.
Provide mentorship and technical guidance to junior helpdesk staff.
Maintain detailed documentation of complex issues, solutions, and system configurations.
Participate in on-call rotation to provide after-hours support for critical client issues.
Assist with system monitoring, maintenance, and proactive issue identification.
Qualifications:
Minimum 3 years of experience in a Level 3 helpdesk or senior technical support role.
Strong experience with Windows Server environments, Active Directory, and Group Policy management.
Solid understanding of Azure cloud services and Intune device management.
Advanced knowledge of networking concepts including TCP/IP, DNS, DHCP, VPNs, and firewall configurations.
Experience with backup solutions, disaster recovery, and system restoration procedures.
Familiarity with EHR systems and healthcare technology environments preferred.
Proficiency in remote and onsite support tools and techniques.
Excellent troubleshooting and analytical problem-solving skills.
Strong communication skills with ability to explain technical concepts to non-technical users.
Experience with ConnectWise or similar PSA/ticketing systems.
Ability to work independently with minimal supervision and manage multiple priorities.
Customer service oriented with a commitment to client satisfaction.
Availability for on-call rotation and regular travel to client sites in the Santa Barbara area.
CodexIT is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
On call
Work Location: Onsite - Santa Barbara, CA
Senior Technical Support Specialist
Remote support technician job in Thousand Oaks, CA
Are you a Senior Technical Support Specialist with experience working in a regulated environment? Pharmaceutical, Laboratory, Medical devices?
We have an onsite role in Thousand Oaks, CA for a skilled technician with strong customer service skills.
NO Corp to Corp - PLEASE
Milestone / SMCI is seeking a Sr. Technical Support Analyst to perform Windows system administration for laboratory-based computer systems used to control laboratory instruments (instrument controllers). The IS Analysts will work closely with scientific functional groups to install, configure, test, maintain, and troubleshoot lab workstation hardware and software.
These positions will upgrade client's lab IT assets from Windows 7 to Windows 10 and to ensure proper instrument data management. These consultants will also work on general lab IT system problem tickets as reported by lab scientists.
Typical activities will include:
• Windows Upgrades: Configure and deploy Windows 10 based laboratory systems using client's pre-defined lab image to support laboratory instruments. Work with the scientists for functional testing and acceptance; supporting regulatory validation steps as required. Maintain IT asset inventory systems during deployments
• Lab Data Remediation: Configure data management software to automate movement of data from lab instrument computer systems to client enterprise file shares.
• General Ticket Resolution: Actively respond to incidents and requests for all laboratory software and systems. Perform system administration of both local and enterprise laboratory software and systems including user account management, licensing management, Tier 1 incident response and troubleshooting.
• Documentation: Use ServiceNow to track service requests and/or escalate issues when necessary and to keep client asset inventory up to date.
Additional tasks may include:
• Physically inventory laboratory computers and reconcile with laboratory inventory system
• Support corporate deployments of anti-virus, software patches to laboratory computers
• Partner with Instrument vendors on system requirements, setups and configurations for new systems as well as upgrades to existing systems.
• Develop and maintain administration tools for the Enterprise Benchtop team primarily in C#, ASP.NET, SQL and IIS
Required Experience
• 3-5 years' experience with Windows administration. Experience in a life science, laboratory, and/or regulated (GLP, GCP, GMP) environment is highly desirable.
• Windows Operating systems - Win10, Windows Server
• PC/Laptop Hardware maintenance
• Software/Hardware troubleshooting
• Networking skills - TCP/IP, Windows Domains, Network configurations
• Excellent communication, customer relations and problem-solving
• Ability to work autonomously with follow-through to completion and documentation
• Organizational skills sufficient to multi-task in an extremely fast-paced environment with changing priorities.
• Must be able to lift 40 lbs.
Related Skills (Desirable)
• Work experience in research laboratories and regulated environments
• Experience with administration of LIMS, ELN, and Waters systems
• Experience with ITIL, ServiceNow
• Experience working in a GxP/GMP environment
• Experience supporting/troubleshooting laboratory systems such as HPLCs, Mass Specs and various other lab instruments
• Scripting - PowerShell, Batch, Python
The estimated pay range for this position is USD $45.00/Hr - USD $50.00/Hr. Exact compensation and offers of employment are dependent on job-related knowledge, skills, experience, licenses or certifications, and location. We also offer comprehensive benefits. The Talent Acquisition Partner can share more details about compensation or benefits for the role during the interview process
Help Desk Specialist
Remote support technician job in Santa Monica, CA
Are you interested in joining a Global Investment Management Firm? Our client is looking for a dynamic individual ready to join our team as a Service Desk Engineer . We will be building out a new environment with state of the art technology.
Your key responsibilities include:
Act as a first point of contact for users striving towards first call resolution but able to escalate when needed.
Deliver advanced hands-on and remote support for critical end-user computing tasks, such as telephony (Cisco and dealer voice), mobile devices (iOS and Android), and video conferencing systems (Zoom).
Engage in collaborative efforts with second and third level technology teams, both domestically and internationally, to resolve complex or urgent issues.
Create and manage detailed logs of incidents and requests, identifying trends.
Handle user requests and incidents through multiple channels including walk-ups, chats, email, MS Teams, and ticketing systems.
Building and deploying PCs and laptops.
Tech Support
Remote support technician job in Simi Valley, CA
Handy with a computer? Join our tech support staff
CFS Tax Software, Inc is looking for technicians to assist our customers over the phone with installing and maintaining our software products in a networked Windows environment. Typically this involves helping the customer download and install our programs. A typical day's work might involve helping 10-30 callers. When calls are not busy, you may be asked to work on related tasks.
Candidates do not need to have prior experience with our software as training is provided, and only need good knowledge of networked Windows environments.
About Us
For nearly 30 years, CFS Tax Software, Inc. has developed software for tens of thousands of tax professionals nationwide. Our flagship program,
TaxTools
, is the most widely used program of its kind in the tax profession.
Requirements
Knowledge of networked Windows environments
Ability to communicate and provide instruction over the phone, often to tax professionals
Reliable and professional
Preferences
Full-time availability in January, our busiest month
Programming experience is a plus
Benefits
Outside January, flexible scheduling may be provided
Vacation, holidays, medical, dental, generous 401(k) plan (some benefits may not be available for part-time or temporary employees)
Part-time, full-time, or temporary (through Jan '26) status
Compensation
$23/hour starting
Desktop Support Specialist - Level II - Bilingual
Remote support technician job in Santa Clarita, CA
The Level II Help Desk Technician provides advanced technical support to internal customers, ensuring a secure, reliable, and efficient IT environment across the organization. This role requires strong analytical and troubleshooting skills, broad technical expertise, and excellent communication abilities. The ideal candidate demonstrates both independence in handling complex issues and strong teamwork within a multi-site IT support structure.
The technician will resolve escalated support requests across all IT platforms, maintain a high standard of customer service, and contribute to continuous improvement of IT processes. This role includes a special emphasis on Mobile Device Management (MDM) for both iOS and Android devices. Bilingual fluency in English and Spanish is required.
This position is 100% onsite.
Job Responsibilities:
Mindset: Cultivate and promote a growth mindset within the IT team, encouraging continuous learning, innovation, and adaptability.
Customer Service: Model excellent customer service by clearly communicating the solution to the end user while demonstrating patience and empathy.
Mentoring: Provide guidance to less senior technicians, helping to enhance their technical skills.
Problem Resolution: Diagnose and resolve complex technical issues, including software, hardware, and network problems.
Incident Management: Handle incidents and service requests within the Zendesk Ticketing system, ensuring timely resolution and compliance with SLA performance metrics.
Mobile Device Management (MDM): Configure, manage, and support mobile devices (smartphones, tablets) across various platforms (iOS, Android) using Mobile Device Management (MDM) solutions such as MAAS 360, Apple Business Manager, KNOX and Intune. Subject matter expert for the broader IT team.
System Administration: Perform advanced tasks in Active Directory, Exchange, and File Administration.
Network Support: Assist in managing and troubleshooting network-related issues, including RDS / Terminal Services remote access.
Security: Identify and mitigate security threats, including phishing and malware, using various cybersecurity tools. Assist with remediating high-risk vulnerabilities.
Documentation: Create and update technical documentation, knowledge base articles, and standard operating procedures.
Project Support: Assist with IT projects, including deployments, migrations, and upgrades.
Hardware, OS and Software: Install, configure, and troubleshoot more complex hardware and software issues (SAGE, Paperless). In depth knowledge of Windows 10/11 operating systems.
Remote Support: Provide remote support for multiple locations and occasionally conduct site visits, which may include overnight stays. Local travel to other branch locations within 3-20 miles as needed.
Availability: Provide weekend or after-hours support as needed.
Necessary Skills & Experience:
Education: Bachelor's degree in information systems, Computer Science, or a related field (preferred), OR equivalent technical certifications.
Experience: 3-5 years of relevant help desk or technical support experience.
Technical Proficiency: Advanced knowledge of Windows 10/11 operating systems, Active Directory, Exchange, and network protocols.
Communication: Excellent verbal and written communication skills.
Problem-Solving: Strong analytical and problem-solving abilities with a focus on customer satisfaction.
Certifications: Relevant certifications such as CompTIA A+, Network+, Security+, or Microsoft Certified: Modern Desktop Administrator Associate (preferred but not required).
BILINGUAL IN ENGLISH AND SPANISH IS A REQUIREMENT OF THIS POSITION
Physical Requirements: Ability to lift and move equipment weighing up to 50 lbs.
Perks & Pluses:
Medical, Dental, Vision, FSA
401(k) with company match.
9 paid holidays per year.
Paid vacation and sick leave
Technical conference participation and/or advanced technical IT training.
Salary Range:
$30 - $32 per hour
Join an elite team of IT professionals who have a proven technical track record for superior customer service. At Gothic Landscape, the customer comes first, and a successful team member will go above and beyond to ensure the IT needs of the company are met.
Here at Gothic Landscape, we believe that your success is our success. Apply today and experience a wonderful and rewarding career in IT!
Dynamic PC Support Techician
Remote support technician job in Oxnard, CA
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Remote support technician job in Oxnard, CA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
Desktop Support Technician II
Remote support technician job in Moorpark, CA
PENNYMAC Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U. S. mortgage loans and the management of investments related to the U.
S.
mortgage market.
At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture.
Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.
A Typical Day The Desktop Support Technician will provide primary client support by taking calls, answering email, responding to tickets, answering support related questions, and/or performing desk-side support.
As the Technician, you will serve as the centralized entry point and provide escalated troubleshooting for all technology related service requests as well as support for technical issues across the company.
The Desktop Support Technician will: Prioritize daily workload and Help/Service Desk requests according to policy and procedure Create and update knowledge base documentation for step by step instructions Analyze customer calls and tickets to determine trends and/or recurring problems Build sustainable relationships with customers, coworkers and stakeholders through open lines of interactive communication Utilize and update Servicenow Knowledge Management system when troubleshooting customer issues Set client expectations when opening and assigning service tickets and ensure all request/services are executed on time and in accordance with the service level agreements set with business Perform other related duties as required and assigned Demonstrate behaviors which are aligned with the organization's desired culture and values What You'll Bring Bachelor's degree in computer science, business or related field preferred Working knowledge of networking concepts and protocols Intermediate knowledge of: Virtual/VDI environment within Pennymac Meraki console for mobile devices Pennymac's remote device security tools (CrowdStrike, Sophos) Google suite usage, monitoring, break fix solutions Pennymac's current AWS solutions Why You Should Join As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home.
Our vision is to be the most trusted partner for home.
Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do.
Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.
Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered.
Some key benefits include: Comprehensive Medical, Dental, and Vision Paid Time Off Programs including vacation, holidays, illness, and parental leave Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations) Retirement benefits, life insurance, 401k match, and tuition reimbursement Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships To learn more about our benefits visit: *********************
page.
link/benefits For residents with state required benefit information, additional information can be found at: ************
pennymac.
com/additional-benefits-information Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below: Lower in range - Building skills and experience in the role Mid-range - Experience and skills align with proficiency in the role Higher in range - Experience and skills add value above typical requirements of the role Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.
Salary $50,000 - $75,000 Work Model OFFICE
Auto-ApplyIT Support Specialist
Remote support technician job in Santa Monica, CA
Full-time Description
The William Warren Group, Inc. (WWG) is a privately held, entrepreneurial self storage development, acquisition, property, and asset management company based in Santa Monica, CA. Since our inception in 1994, our focus has been on investments in major metro markets across the United States that offer significant cash flow, revenue growth, and long-term capital appreciation opportunities. The company owns and operates the StorQuest Self Storage portfolio of storage assets.
When you join The William Warren Group family, you are tapping into the power of a different kind of brand. We seek motivated individuals who can contribute to our evolving culture. If you want to be a part of a creative, inspiring, and collaborative environment, you are in the right place.
How you will make a Difference:
As an IT Support Specialist, you will play a crucial role in ensuring the smooth operation of our technology infrastructure. You'll provide technical assistance to employees, troubleshoot issues, and maintain our systems.
Technical Support
Provide Tier 1 and Tier 2 technical support for end-user hardware, operating systems, applications, and remote connectivity issues.
Manage the help desk ticketing system (e.g., ServiceNow, SuperOps), documenting all requests, resolutions, and adherence to Service Level Agreements (SLAs).
Develop and maintain comprehensive IT documentation (KB articles, internal SOPs) to empower users and optimize help desk efficiency.
Troubleshoot and resolve intermediate network issues, including LAN/WAN connectivity, Wi-Fi access points, and VPN client issues for local and remote offices.
User Management
Manage the full user lifecycle (onboarding, transfers, offboarding), including provisioning and deprovisioning access to enterprise applications (e.g., Active Directory/Azure AD, M365/Google Workspace).
Configure, deploy, and maintain end-user devices (laptops, monitors, mobile phones) and install/manage standard software applications.
Manage the logistics of equipment distribution, shipping, and inventory tracking for branch and remote employees.
Provide IT support for physical office setup and staff relocations.
System Maintenance
Maintain a current and accurate IT Asset Inventory (hardware and software licenses).
Oversee and manage relationships with external IT vendors for key services like telephony (VoIP), ISP, and physical security systems.
Other Duties:
Flexibility to assist with projects and tasks outside of the primary scope as needed by the business.
Please note that you may be asked to perform a variety of duties from time to time, which may not fall strictly in your job description. For a variety of business, safety, and technical reasons, it is necessary that all positions at WWG maintain a high level of flexibility in reference to duties you will be expected to perform.
What Makes this Opportunity Awesome:
$69,000-$71,000 per year plus Bonuses
Make a difference and have a positive impact.
Take the lead on team initiatives, learn new skills, build your management capabilities, and take advantage of the many growth opportunities.
Contribute creatively to the organization's success by generating new and useful ideas
About You:
Experience: Minimum 3+ years of professional experience in an IT Support or Help Desk role (Tier 1/2).
Education: BA/BS degree in Computer Science, Information Technology, or a related field is preferred.
Essential Technical Expertise
Expert proficiency in supporting and troubleshooting Microsoft Windows 10/11 and strong familiarity with mac OS environments.
Hands-on experience with managing user accounts, groups, and permissions in Active Directory (AD) and/or Azure Active Directory.
Proven experience with Google Workspace (G Suite) administration and user management.
Foundational understanding of networking concepts, including TCP/IP, DNS, DHCP, VPNs, and wireless connectivity.
Direct experience utilizing and managing a help desk ticketing system (e.g., ServiceNow, SuperOps).
Demonstrated ability to configure, deploy, and repair desktop/laptop hardware, mobile devices, and peripherals.
Critical Soft Skills
Exceptional Customer Service: Proven ability to build strong working relationships while maintaining a professional and patient demeanor, even under pressure.
Communication: Excellent verbal and written communication skills, with the ability to clearly articulate technical concepts to non-technical users.
Problem-Solving & Autonomy: Excellent problem-solving and analytical abilities; ability to work independently, research and resolve complex issues, and quickly adapt to new technologies.
Organization & Adaptability: Exceptional organizational skills with the ability to manage multiple competing priorities, allocate time effectively, and thrive in a fast-paced environment.
At The William Warren Group, we believe in the talent of our people. It is our passion and commitment to excellence that drives our vast portfolio of properties to succeed. We take pride in all that we do and all that we represent. It is what makes us uniquely WWG. Ready to create the extraordinary? Come join us!
Additional Perks for eligible employees:
Medical, Dental and Vision
401(k) with Matching Contributions
Paid Time Off (PTO)
Holiday Perks
Performance-based Bonus
Team-building Events & Activities
Employee Assistance Program
Pet Insurance
The William Warren Group and StorQuest say NO to drugs
Equal Employment Opportunity
WWP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. WWP is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
To learn more about our awesome company check us out on ********************* and to apply visit *********************/careers
Systems Support Specialist (Contingent)
Remote support technician job in Santa Monica, CA
This position is for temporary engagement through our staffing partner, DZConnex. Candidates must be authorized to work in the United States for this position.
This is an onsite role in Santa Monica, CA, and requires in-person attendance five days a week.
For 40 years, Naughty Dog has been crafting best-selling, critically acclaimed games that constantly push the boundaries of interactive storytelling, gameplay, and technology. Naughty Dog recently released The Last of Us Part I and The Last of Us Part II Remastered for the PS5. We're also proud to say that both games are now available for the first time on PC. We're currently busy at the kennel working on Intergalactic: The Heretic Prophet, and we'd love to find talented individuals to join us.
Naughty Dog games have long been lauded for their evocative, character-driven stories and attention to detail. We are committed to innovation within our games and as such have curated some of the top creative and technically innovative minds in the industry. We welcome diverse candidates and believe that a broad range of cultural and life experiences contribute to the overall well-being and success of the studio and the titles we craft together.
Naughty Dog is seeking a Systems Support Specialist to join our IT team in supporting the studio. This role is ideal for a highly organized, detail-oriented individual with a passion for operational excellence across IT support, asset management, onboarding, and project coordination. The IT Coordinator will serve as a vital connection point between teams, vendors, and users-maintaining and improving the systems and workflows that keep our infrastructure running smoothly.
If you thrive on solving problems, supporting innovative technologies, streamlining processes, and collaborating with some of the most talented professionals in the industry, we'd love to hear from you!
What you will do:
Provide advanced technical support and resolving complex issues escalated from Tier 1 and Tier 2 support team
Design, build, and configure advanced custom PC workstations, ensuring optimal performance
Perform the installation, modification, and repair of hardware, software, and peripherals, including bespoke network devices, servers, and workstations
Develop and maintain detailed documentation, including standard operating procedures, technical manuals, and knowledge base articles
Efficiently provision new equipment and onboard/offboard users
Proactively identify recurring issues and propose long-term solutions or process improvements to prevent future incidents
Perform in-depth remote and on-site diagnostics, utilizing advanced troubleshooting techniques to identify and resolve intricate issues
Conduct basic to complex break-fix tasks, swiftly addressing any disruptions that may impact high-priority user productivity
Coordinate and execute user and server equipment relocations, ensuring minimal disruption to operations
Implementation of IT projects, including system upgrades, network enhancements, and the integration of new technologies
Support security initiatives, incident response, patching, anti-malware, and prevention
Regularly collaborate with other IT teams and departments within PlayStation Studios
Provide guidance, training and mentorship to junior staff, sharing knowledge and expertise
Stay up to date with the latest industry trends, technologies, and best practices
Additional responsibilities to be assigned as needed
What skills you will use:
Must Have 5+ years of experience in an advanced IT support role or similar capacity in a studio or enterprise environment
Proven track record of resolving complex hardware, software, and network issues
Proven ability to execute IT projects from conception to implementation
Expert technical skills in building and configuring PCs and servers
Expert knowledge of Windows 10/11 operating systems
Exceptional client-facing and communication skills, with experience providing white glove service to executives and VIP visitors
Expertise in Microsoft Office 365, including Teams, OneDrive, and SharePoint
Excellent problem-solving and analytical skills
In-depth knowledge of Microsoft Windows Administration tools: Active Directory, DHCP, DNS, Group Policy, Bitlocker
Experience with scripting languages such as Python, Bash, and Powershell
Solid understanding of A/V systems, live streaming hardware and software, and advanced multimedia tools
Familiar with various operating systems including Linux, Mac OS, Windows Server, and virtualized environments
Familiar with basic cybersecurity & privacy principles
Familiar with cloud systems such as AWS, Azure, and related technologies
Exhibits consistent high-quality work, effective teamwork, responsibility, and efficiency
Able to articulate complex issues and their broader implications, consistently presenting multiple viable solutions
Bonus Skills:
Proficiency in additional software tools, such as JIRA, Confluence, Wireshark, Visual Studio, Pro Tools, and Adobe Suite
Experience with automation such as Ansible, Jenkins, or other infrastructure as code platforms
Familiarity with gaming systems, particularly Sony PlayStation hardware, software interfaces, and peripherals
Knowledge of advanced server management, including Linux server environments and cloud-based systems
Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights.
At SIE, working with our partners, we consider several factors when setting each role's base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click here to learn more.
The estimated base pay range for this role is listed below, this is an hourly rate.$41-$45 USD
Auto-ApplyTechnical Support Specialist
Remote support technician job in Santa Barbara, CA
Job Description
About us: CIO Solutions provides premium IT services to small and large businesses, affordable housing developments, medical practices and non-profit organizations. We have been around for over 30 years and continue to grow each year with one goal in mind - to provide our clients with custom IT solutions supported by knock it out of the park customer service. Our team works out of offices located in Santa Barbara, San Luis Obispo and Fresno, CA.
About you: We love great candidates with technical chops, but we know there is more to a great fit than that. Do you truly enjoy putting a smile on a client's face? Wishing a co-worker happy birthday with a jar of homemade salsa? Staring down challenges like a lion on the Savannah? If the answer is, “yes”, “yes” and “yes!” then we would like to hear from you.
About the job: The Technical Support Specialist is responsible for managing technical tasks for CIO Solutions clients. The ideal candidate will enjoy interacting with clients and co-workers in an interactive, collaborative environment. The Technical Support Specialist delivers excellent customer service, is detail oriented and takes pride in the quality of work they perform. This role works out of the Santa Barbara, CA office. Note, this role requires in-office attendance.
Compensation Package Includes:
Competitive Salary
PTO/sick time
Health insurance
Dental and vision reimbursement program
FSA
401k retirement account
Disability and life insurance
Essential Duties and Responsibilities:
Communicate effectively with customers and co-workers
Resolve computer and network problems
Perform hardware maintenance and upgrades
Test new equipment configuration
Perform network device management
Implement policy management
Optimize system performance
Make equipment recommendations as required
Develop and implement improved policies and procedures
Document problem outcomes
Knowledge, Skills and/or Abilities Required:
Minimum of 3 years experience performing hardware/software technical systems troubleshooting and support
Minimum of 3 years experience in software and technical systems customer service and support
Minimum of 2 years experience in Windows server maintenance, configuration and support
Proficiency in all Microsoft operating systems
College degree in technology field and/or professional certification
Remote IT systems and peripherals troubleshooting, configuration and management preferred
Knowledge and experience with one or more of the following:
Remote management and monitoring tools
Ticketing systems
Backup devices
Power supplies
APs, firewalls, routers, switches, network printers
Must work well with little supervision individually and in a team environment
Possess excellent verbal and written communication skills
Be available for on-call and after-hours support responsibilities
Customer-oriented and friendly attitude
Must have a California Drivers License and clean driving record
Please submit a cover letter and resume for consideration
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Caregiver Needed: Support for an Adult Client - Santa Rosa Valley, CA
Remote support technician job in Camarillo, CA
Job DescriptionCaregiver Needed: Support for an Adult Client - Santa Rosa Valley, CA
We're seeking a kind, dependable caregiver to support a client in Santa Rosa Valley, California (93012) who needs part-time assistance and friendly companionship.
Care Needs:
Transportation to appointments and errands
Running errands (groceries, prescriptions, etc.)
Meal preparation
Companionship and meaningful conversation
Schedule:
- 10 hours per week (no more than 4 hours per day)
- Flexible days and times
Requirements:
Must have own transportation and valid driver's license
If you're caring, reliable, and enjoy bringing comfort and connection to others, we'd love to hear from you!
Hiring info:
We're looking for private helpers/ caregivers for clients on Herewith, a free online platform that makes getting hired and paid as a private caregiver fast and easy. Here's what we provide:
✔️ Free background checks for all applicants
✔️ A professional helper profile to apply for jobs easily
✔️ Real-time job notifications for opportunities in your area
✔️ Convenient mobile app (Helper: Jobs on Herewith) to manage your clients, hours, and payments
Once your Herewith helpers profile is set up, you'll receive instant notifications for new job postings and have the flexibility to apply with just one tap. Plus, be the first to take advantage of one-time tasks, a new way to make money helping others.
Get started today and make a meaningful impact in your community!
Learn more about Herewith at *****************************
IT Support Technician
Remote support technician job in Camarillo, CA
Amentum is seeking an IT Support Technician in Camarillo, CA to support our DHS customer at their regional CONUS and OCONUS facilities. This is a full-time, temporary position expected to last through 2/2026. There is a possibility of extension beyond that date.
With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software troubleshooting and providing video teleconferencing and remote support. With your experience with Windows operating systems including patching and updates, Active Directory, data encryption, and backup software, you will make a great addition to our team. In addition to your technical experience, you also have exceptional customer service skills and are willing to go the extra mile.
Responsibilities:
* Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units
* Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors. Also provide support of mobile and wireless devices to include smartphones, tablets, and hotspots
* Assist in testing, applying, and maintaining server configurations and related security patches, as well as maintaining and checking the health of systems and backups to include restore testing
* Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets
* Conduct or provide new equipment deployments and/or requested deployment support, including installation and maintenance of video teleconferencing infrastructure
* Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products
* Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events
Here at Amentum, we are purpose-driven with a fierce commitment to deliver on our promises. We create trailblazing solutions, have unwavering integrity, and embrace inclusion and collaboration. Our team is excited to help customers solve today's and tomorrow's problems, giving confidence and reassurance that together we'll accomplish mission success.
Compensation:
The hourly range for this position is between $33.00 - $35.00/hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
Benefits:
Amentum offers the following benefits for this position, subject to applicable eligibility requirements: medical dental and vision insurance, 401(k) retirement plan, life insurance, long-term and short term disability insurance, 15 days annually of paid time off, and parental leave.
Minimum Requirements:
* Associates Degree, and at least 1 year of IT-related support experience, preferably in a help-desk or customer support role
* Or High school diploma/GED, and at least 3 years of IT-related support experience, preferably in a help-desk or customer support role
* Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues
* Good technical writing, presentation, and documentation skills
* Must be able and willing to perform physically demanding tasks, such as bending, kneeling, stretching, crawling, lifting, or moving up to 50 lbs.
* Must have a valid driver's license, access to personal transportation, and be able to pass a Motor Vehicle Records check.
* Local and/or overnight travel to Government locations is required (local short notice travel to customer sites is common; extended overnight and air travel is typically less than 15% per year).
* Must be comfortable wearing a mask and disclosing and/or providing evidence of vaccination status to others
* Must be comfortable working in a Law Enforcement environment, which may consist of locations similar to detention facilities, prisons, or jails
* Must be able to obtain and maintain facility credentials/authorization. Note: US Citizenship is required for facility credentials/authorization at this work location.
Preferred Qualifications:
* Prior experience of IT support in an Enterprise environment (10,000+ end-users)
* Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks
* Ability to apply comprehensive knowledge across key tasks and high impact assignments
* Experience evaluating system performance results and recommending improvements or optimizations
* Experience performing IT hardware repairs and installing replacement parts
* Experience planning and leading technology assignments and projects
* Prior hands-on experience with the setup, configuration and administration of servers and backups
* Experience functioning as a technical expert across multiple project assignments
* ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.
IT Helpdesk Support Specialist
Remote support technician job in Thousand Oaks, CA
About Us:
Stockdale Capital Partners is a real estate investment firm focused on opportunities across the Western US. We are seeking an enthusiastic IT Helpdesk Support Specialist to join our growing team.
Responsibilities:
Provide IT helpdesk support to users at The Oaks Mall management office and remote office locations.
Diagnose, troubleshoot, and maintain Windows 10/11 computers.
Conduct onboarding for new hires, including hardware setup and training sessions to ensure effective use of IT systems and tools.
Manage and resolve issues related to mall security cameras.
Assist users with remote support for technical issues.
Monitor and respond to tickets within the companys IT ticketing system.
Maintain IDF rooms and IT equipment in clean condition.
Provide technical guidance to end-users on IT tools, systems, and processes.
Continuously identify and recommend improvements to helpdesk processes for greater efficiency and user satisfaction.
Help write and maintain IT knowledgebase documentation.
Monitor and manage IT assets, maintaining accurate inventory records and addressing hardware and software needs proactively.
Assist with cyber security remediation efforts, including patching vulnerabilities and enforcing information security best practices.
Travel to our HQ office in Los Angeles and to other office locations including out of state when requested.
Preferred Experience and Skills:
Proven experience in providing technical support in an IT environment.
Proficiency with Office 365 applications.
Strong knowledge of Windows 10/11 operating systems.
Capable of troubleshooting and replacing computer hardware.
Experience with video conferencing tools (Zoom and MS Teams).
Familiarity with VOIP systems.
Patching and mounting network equipment on racks.
Familiarity with Microsoft Entra
Some knowledge of Windows Server operating system.
Some knowledge of Audio/Visual systems.
Experience with ConnectWise Automate Ticketing system or similar platforms is not required but preferred.
Key Attributes:
Strong problem-solving skills and attention to detail.
Ability to manage multiple tasks and priorities effectively.
Excellent communication and interpersonal skills.
A proactive and customer-focused approach to IT support.
Ability to lift equipment and boxes as needed.
Must have own reliable transportation.
Why Join Us?
Competitive salary based on experience.
Opportunity to work in a collaborative environment.
Gain experience with diverse IT systems and tools.
Be part of a team dedicated to delivering high-quality IT services.
How to Apply:
If you are passionate about IT and eager to contribute to a thriving team, we want to hear from you! Please send your resume and a brief cover letter highlighting your relevant experience to: ****************************
Easy ApplyAutism Support Technician (Behavior Tech)
Remote support technician job in Calabasas, CA
Job DescriptionDescription Now Hiring: Autism Support Specialist (Entry-Level) - Also known as a Behavior Technician Are you passionate about making a difference in the lives of individuals with autism and other developmental disabilities? Do you have a knack for fostering positive behavior and creating a supportive learning environment? Holding Hands Inc. is seeking a dynamic individual to join our team as a Behavior Technician.
Location: Calabasas, CA Region | Sessions are completed in one of our beautiful clinics, the clients home, or another community location.
We work diligently to schedule your clients within 20/miles or 30/minutes (whichever is closest) to your home to minimize commute time.
Pay: $22-$28/hr depending on experience & education
Schedule: Part-Time | 15 - 25+ hours per week
Block Schedule Options Include:
Block 1: Monday - Friday 3pm - 8pm
Block 2: Monday - Friday 3pm - 6pm
Block 3: Monday - Friday 5pm - 8pm
Block 4: Monday, Wednesday, and Friday 3pm - 8pm
What You'll Do as a Behavior TechnicianAs a Behavior Technician, you'll use a proven method called Applied Behavior Analysis (ABA) to support children and teens in reaching their full potential. You'll work one-on-one with clients in their home, school, or one of our welcoming clinics. Each day, you'll help your client learn new skills and reduce challenging behaviors in a fun, supportive, and meaningful way. What your day might look like:
Work 1-on-1 with kids and teens with autism and other developmental needs
Follow a personalized therapy plan created by our clinical team
Use play, routines, and activities to help your client grow
Track progress by taking notes and recording behaviors
Encourage independence and build everyday life skills
Celebrate every win-big or small!
Don't worry if you're new to ABA-we'll provide you with thorough training to ensure you feel confident and prepared. You'll also have support from our caring, multi-disciplinary team every step of the way. Every child is unique, and so is our approach. We don't use cookie-cutter programs-instead, we tailor therapy to fit each client's needs, interests, and goals. If you're passionate about helping others, love working with kids, and want to make a real difference, this could be the perfect fit for you! Learn more here:
********************************************
Qualifications - What We Are Looking ForMinimum Qualifications
High school diploma or equivalent
6 months of experience working with individuals with developmental disabilities (paid or unpaid)
Must be able to lift at least 10 pounds, sit, and run as needed.
Reliable source of transportation
Must be comfortable commuting 20 miles or 30 minutes to client sessions
Passion for working with children, youth, and young adults with developmental disabilities
Preferred Qualifications
Associate or bachelor's degree
ABA experience or RBT Certified
CPR certification in both pediatrics and adults
Experienced and comfortable managing a wide variety of maladaptive behaviors, ranging anywhere from non-compliance, elopement, verbal and physical aggression, self-injurious behaviors, etc.
Benefits & Perks - Things You'll LoveWhy join the Holding Hands Team?
Make a meaningful impact: Join a team dedicated to helping students thrive academically and socially.
Our work comes from the heart, not just a textbook or manual. The starting point of therapy is believing in the ability and potential behind every individual.
Professional growth opportunities: Take advantage of ongoing training and development to enhance your skills and advance your career.
In addition to supporting our client's growth, we value providing our staff with various growth opportunities to continue reaching their career goals by providing training opportunities for different modalities, supervision, and mentorship.
Supportive work environment: Be part of a collaborative team that values diversity, inclusion, and mutual respect.
DEI training for all new hires.
Benefits & Perks!
Great technology provided such as an iPad
Fully reimbursed Registered Behavior Technician certification
Paid travel time in between clients & Mileage reimbursement
Paid gap time for in between sessions
401(k) with a company match
Sick/mental wellness time off & Paid Time Off
Unlimited Referral Bonus
Monthly Registered Behavior Technician group meetings
Monthly ABA Student meetings for individuals collecting supervision hours towards their BCBA/BCaBA
Annual Performance Reviews with opportunity for pay increases
No experience? No problem. If you care about kids and want to grow your skills, we'll teach you everything you need to know.
Start your journey with Holding Hands today!
Desktop Technician
Remote support technician job in Thousand Oaks, CA
TekWissen provides a unique portfolio of innovative capabilities that seamlessly combines clients insights, strategy, design, software engineering and systems integration. Our tightly integrated offerings are tailored to each clients requirements and span the services spectrum from Application Development/Maintenance testing, IT Consulting & staffing for IT Infrastructure Management through strategic consulting and industry-oriented business process.
Job Description
Skills Required:
• Break/fix support for Desktops and laptops in office environment, including internal part replacement or upgrade Professional experience with PC setup (imaging, configuration of Windows Platform software).
• Setup and removal of desktop and laptop systems.
• Excellent time management and multitasking skills.
• Proactive and able to work with little supervision.
• Excellent customer service skills.
• Excellent Documentation skills
• Experienced with Windows 7 technical support, 4 years minimum Windows support experience preferred.
• Professional experience supporting Office/Outlook 2007 and 2010
• Professional experience with Network connectivity (IP setup, adding network printers)
• A+ Cert a plus.
Additional InformationThannks & Regards,
Sandeep
************
Account Manager
Desktop Technician
Remote support technician job in Thousand Oaks, CA
TekWissen provides a unique portfolio of innovative capabilities that seamlessly combines clients insights, strategy, design, software engineering and systems integration. Our tightly integrated offerings are tailored to each clients requirements and span the services spectrum from Application Development/Maintenance testing, IT Consulting & staffing for IT Infrastructure Management through strategic consulting and industry-oriented business process.
Job Description
Skills Required:
• Break/fix support for Desktops and laptops in office environment, including internal part replacement or upgrade Professional experience with PC setup (imaging, configuration of Windows Platform software).
• Setup and removal of desktop and laptop systems.
• Excellent time management and multitasking skills.
• Proactive and able to work with little supervision.
• Excellent customer service skills.
• Excellent Documentation skills
• Experienced with Windows 7 technical support, 4 years minimum Windows support experience preferred.
• Professional experience supporting Office/Outlook 2007 and 2010
• Professional experience with Network connectivity (IP setup, adding network printers)
• A+ Cert a plus.
Additional Information
Thannks & Regards,
Sandeep
************
Account Manager
Fiber Network Technician
Remote support technician job in Thousand Oaks, CA
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
• Responsible for tasks in connection with service order and repair activity on fiber network facilities between and including the customer-serving terminal and into the customer's premise, as well as installation activity at the fiber hub.
• Installs, removes, rearranges, programs, tests, troubleshoots and maintains fiber network services.
• Installs and configures routers, set top boxes. May assist with installation of PC software as needed and ensure proper configuration of the customer's PC. Interacts with the Fiber Solution Center as needed. May install appropriate inside wire/cable (such as Cat 5E, Coaxial cable).
• Installs, maintains and repairs outside and inside fiber equipment/facilities including inside wiring and fiber jumpers at the distribution hub.
• Interfaces with customer to negotiate the placement of equipment, may assist with account registration, e-mail, and web access, and training the customer on how to use the new equipment. Ensures the customer is satisfied with the work that has been done. Responds to inquiries and provides follow-up.
• Interprets schematic work order drawings to determine job specifications and installation needs. Effects problem solving where appropriate.
• Utilizes various test equipment to analyze equipment trouble and takes appropriate maintenance action.
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Qualifications
• 1-2 years job related experience or equivalent experience.
• Ability to identify and distinguish audible tones/levels and ability to perceive difference in colors.
• Able to read and interpret architectural, electrical wiring diagrams.
Additional Information
To know more about the position or to schedule an interview, please contact:
Mohita Tejwani
**************
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Easy ApplyAdvanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Remote support technician job in Oak View, CA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
IT Helpdesk Support Specialist
Remote support technician job in Thousand Oaks, CA
About Us:
Stockdale Capital Partners is a real estate investment firm focused on opportunities across the Western US. We are seeking an enthusiastic IT Helpdesk Support Specialist to join our growing team.
Responsibilities:
Provide IT helpdesk support to users at The Oaks Mall management office and remote office locations.
Diagnose, troubleshoot, and maintain Windows 10/11 computers.
Conduct onboarding for new hires, including hardware setup and training sessions to ensure effective use of IT systems and tools.
Manage and resolve issues related to mall security cameras.
Assist users with remote support for technical issues.
Monitor and respond to tickets within the company's IT ticketing system.
Maintain IDF rooms and IT equipment in clean condition.
Provide technical guidance to end-users on IT tools, systems, and processes.
Continuously identify and recommend improvements to helpdesk processes for greater efficiency and user satisfaction.
Help write and maintain IT knowledgebase documentation.
Monitor and manage IT assets, maintaining accurate inventory records and addressing hardware and software needs proactively.
Assist with cyber security remediation efforts, including patching vulnerabilities and enforcing information security best practices.
Travel to our HQ office in Los Angeles and to other office locations including out of state when requested.
Preferred Experience and Skills:
Proven experience in providing technical support in an IT environment.
Proficiency with Office 365 applications.
Strong knowledge of Windows 10/11 operating systems.
Capable of troubleshooting and replacing computer hardware.
Experience with video conferencing tools (Zoom and MS Teams).
Familiarity with VOIP systems.
Patching and mounting network equipment on racks.
Familiarity with Microsoft Entra
Some knowledge of Windows Server operating system.
Some knowledge of Audio/Visual systems.
Experience with ConnectWise Automate Ticketing system or similar platforms is not required but preferred.
Key Attributes:
Strong problem-solving skills and attention to detail.
Ability to manage multiple tasks and priorities effectively.
Excellent communication and interpersonal skills.
A proactive and customer-focused approach to IT support.
Ability to lift equipment and boxes as needed.
Must have own reliable transportation.
Why Join Us?
Competitive salary based on experience.
Opportunity to work in a collaborative environment.
Gain experience with diverse IT systems and tools.
Be part of a team dedicated to delivering high-quality IT services.
How to Apply:
If you are passionate about IT and eager to contribute to a thriving team, we want to hear from you! Please send your resume and a brief cover letter highlighting your relevant experience to: ****************************
Easy Apply