Client Services Account Manager jobs at Res-Care Premier - 1048 jobs

If you are someone who enjoys building and nurturing customer relationships, managing Key territory Processes, and identifying opportunities for growth, we have an exciting position for you! We are hiring an Account Manager to support our Territory Manager in Colorado. This sale focused role requires quick problem-solving skills and a penchant for training and educating our referral sources on IWP services. What You'll Do Build and maintain strong relationships with referral sources Identify and develop new referral sources Work to maintain and grow the referral source relationship while ensuring ongoing customer service Maintain contact with decision makers & office staff focusing on strategic nature of relationship Assist in sales efforts for increased revenue opportunities Analyze needs of the client and customizes solutions to meet their needs Train clients on new and existing IWP Service Models Promote additional IWP services Provide solution-based service techniques with a consultative approach Focus on client retention What You'll Need Associate degree required; bachelor's degree preferred 2-4 years of account management experience Proven capability to build and maintain strong relationships with customers Demonstrated self-confidence and a willingness to learn Solid MS Office skills (Word, Excel, Outlook) Ability to travel throughout in and around the territory It Would Be Awesome If You Also Had Knowledge of Salesforce Ability to handle difficult and challenging situations including customer relations An eye for identifying potential issues and strong problem-solving skills A strong teamwork mindset with an ability to work independently Make A Difference With IWP Injured Workers Pharmacy (IWP) is proud to be THE Patient Advocate Pharmacy, helping injured workers around the country access their prescription medications with ease. As a specialized workers' compensation home delivery pharmacy, we collaborate with the legal, medical, and insurance communities to help injured workers return to a productive life. At IWP we believe in our service, but it's the people who make it a great place to work. We value our employees and strive for a culture of teambuilding, open mindedness, and fun. If that sounds like something you'd like to be part of, we'd love to hear from you! Your compensation will include a competitive salary, generous benefits, and opportunities for growth and development. We are dedicated to attracting and retaining top talent with competitive and fair compensation. The salary range for this role is $65,000 - $88,000. IWP is an Equal Opportunity Employer. IWP does not discriminate on the basis of race, creed, color, religion, national origin, sex, sexual orientation, gender identity, age, physical or mental disability, or any other basis covered by appropriate law. All employment decisions are made on the basis of qualifications, merit, and business need. IWP is committed to providing reasonable accommodations for qualified individuals with physical and mental disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at ***************************** We will make a determination on your request for reasonable accommodation on a case-by-case basis. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

YOUR PASSION, ACTIONS & FOCUS is our Strength Become one of our Contributors Join the KnipperHEALTH Team! The Client Solutions Manager has the responsibility to understand customer needs and business challenges and to formulate solutions that integrate a combination of service offerings; This individual will work to increase penetration into existing customer accounts and identify potential opportunities for all Knipper Health Pharmacy Programs to provide additional solutions to client needs. Establish and maintain client relationships to ensure continuous growth. Responsible for delivery of creative client solutions; ensuring quality execution and the overall health of client relationships. Remote opportunity supporting our Custom Pharmacy Solutions Business Unit. Responsibilities KEY RESPONSIBILITIES: * Directly responsible for establishing strong, long-term working relationships with client contact(s) to ensure high level of client satisfaction is managed on an on-going basis. Ensures effective and timely internal and external communication within the account. * Develop & design solutions for customer projects based on requirements & industry standards. * Supervise business books and ensure perpetual client service and revenue growth. * Establish a deep familiarity with each clients' strategic priorities, expectations, and challenges. * Develop and deliver presentations to existing customers to expand current business based on observations and customer objectives. * Partner cross-functionally to facilitate continuous improvement and/or to identify new services. * Establish regular touchpoints with clients to monitor client engagement. * Oversee client satisfaction process and take corrective action when weaknesses are identified. * Provide recommendations to continuously leverage technology for increased client value * As the escalation point of contact, document issues and work cross-functionally to achieve timely resolution of issues that impact client deliverables related to customer service and/or customer satisfaction. * Responsible for maintaining, updating, and understanding all client to company interactions. * Monitor performance of all assigned accounts and facilitate timely intervention when appropriate. * Safeguard against revenue leakage while seeking and maximizing growth opportunities * Monitor and provide updates on items impacting program financial health * Ensure standards of financial control are maintained. Responsible to assure timely and accurate estimates, SOWs, invoicing, and reconciliation reporting are provided to the client. * Keep abreast of the status of client's programs. Includes high-level variance tracking of schedule and budget and understanding of allocated resources. * Responsible for the development of QBR slides for assigned accounts. * Ensure cross-functional teams are kept up to date daily on all changes/updates that affect the client. The above duties are meant to be representative of the position and not all-inclusive. Qualifications MINIMUM JOB REQUIREMENTS: Education/Training: Bachelor's degree (BA/BS) or equivalent experience required. Business Experience: 5 years + management experience with related industry experience. Proven history of sales/revenue generation. Pharmaceutical life cycle experience strongly preferred. KNOWLEDGE, SKILLS & ABILITIES: * Strong passion for problem solving and customer service. * Strong management and organizational skills * Demonstrated track record in achieving results. * Behavior consistent with CHART values * Keen ability to develop solutions to satisfy both the customers and company's needs. * Strong strategic and analytical abilities * Approaches challenges with a "can do" attitude. * Is a champion for the customer * Gains satisfaction from fixing problems and delighting customers. * A creative thinker that considers problems and opportunities from multiple angles * Strong written and verbal communication skills * Strong attention to detail * Ability to travel to client locations (ground and air transportation). 30% regional travel to clients/prospective clients. Overnight, air travel approximately three times/month * Ability to travel to and attend work industry sponsored trade shows both regional & national. * Advanced computer skills; Word, Excel, Power-Point and Visio Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knipper Health is an equal opportunity employer

YOUR PASSION, ACTIONS & FOCUS is our Strength Become one of our Contributors Join the KnipperHEALTH Team! The Client Solutions Manager has the responsibility to understand customer needs and business challenges and to formulate solutions that integrate a combination of service offerings; This individual will work to increase penetration into existing customer accounts and identify potential opportunities for all Knipper Health Pharmacy Programs to provide additional solutions to client needs. Establish and maintain client relationships to ensure continuous growth. Responsible for delivery of creative client solutions; ensuring quality execution and the overall health of client relationships. Remote opportunity supporting our Custom Pharmacy Solutions Business Unit. Responsibilities KEY RESPONSIBILITIES: Directly responsible for establishing strong, long-term working relationships with client contact(s) to ensure high level of client satisfaction is managed on an on-going basis. Ensures effective and timely internal and external communication within the account. Develop & design solutions for customer projects based on requirements & industry standards. Supervise business books and ensure perpetual client service and revenue growth. Establish a deep familiarity with each clients' strategic priorities, expectations, and challenges. Develop and deliver presentations to existing customers to expand current business based on observations and customer objectives. Partner cross-functionally to facilitate continuous improvement and/or to identify new services. Establish regular touchpoints with clients to monitor client engagement. Oversee client satisfaction process and take corrective action when weaknesses are identified. Provide recommendations to continuously leverage technology for increased client value As the escalation point of contact, document issues and work cross-functionally to achieve timely resolution of issues that impact client deliverables related to customer service and/or customer satisfaction. Responsible for maintaining, updating, and understanding all client to company interactions. Monitor performance of all assigned accounts and facilitate timely intervention when appropriate. Safeguard against revenue leakage while seeking and maximizing growth opportunities Monitor and provide updates on items impacting program financial health Ensure standards of financial control are maintained. Responsible to assure timely and accurate estimates, SOWs, invoicing, and reconciliation reporting are provided to the client. Keep abreast of the status of client's programs. Includes high-level variance tracking of schedule and budget and understanding of allocated resources. Responsible for the development of QBR slides for assigned accounts. Ensure cross-functional teams are kept up to date daily on all changes/updates that affect the client. The above duties are meant to be representative of the position and not all-inclusive. Qualifications MINIMUM JOB REQUIREMENTS: Education/Training: Bachelor's degree (BA/BS) or equivalent experience required. Business Experience: 5 years + management experience with related industry experience. Proven history of sales/revenue generation. Pharmaceutical life cycle experience strongly preferred. KNOWLEDGE, SKILLS & ABILITIES: Strong passion for problem solving and customer service. Strong management and organizational skills Demonstrated track record in achieving results. Behavior consistent with CHART values Keen ability to develop solutions to satisfy both the customers and company's needs. Strong strategic and analytical abilities Approaches challenges with a “can do” attitude. Is a champion for the customer Gains satisfaction from fixing problems and delighting customers. A creative thinker that considers problems and opportunities from multiple angles Strong written and verbal communication skills Strong attention to detail Ability to travel to client locations (ground and air transportation). 30% regional travel to clients/prospective clients. Overnight, air travel approximately three times/month Ability to travel to and attend work industry sponsored trade shows both regional & national. Advanced computer skills; Word, Excel, Power-Point and Visio Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knipper Health is an equal opportunity employer

YOUR PASSION, ACTIONS & FOCUS is our Strength Become one of our Contributors Join the KnipperHEALTH Team! The Client Solutions Manager has the responsibility to understand customer needs and business challenges and to formulate solutions that integrate a combination of service offerings; This individual will work to increase penetration into existing customer accounts and identify potential opportunities for all Knipper Health Pharmacy Programs to provide additional solutions to client needs. Establish and maintain client relationships to ensure continuous growth. Responsible for delivery of creative client solutions; ensuring quality execution and the overall health of client relationships. Remote opportunity supporting our Custom Pharmacy Solutions Business Unit. Responsibilities KEY RESPONSIBILITIES: Directly responsible for establishing strong, long-term working relationships with client contact(s) to ensure high level of client satisfaction is managed on an on-going basis. Ensures effective and timely internal and external communication within the account. Develop & design solutions for customer projects based on requirements & industry standards. Supervise business books and ensure perpetual client service and revenue growth. Establish a deep familiarity with each clients' strategic priorities, expectations, and challenges. Develop and deliver presentations to existing customers to expand current business based on observations and customer objectives. Partner cross-functionally to facilitate continuous improvement and/or to identify new services. Establish regular touchpoints with clients to monitor client engagement. Oversee client satisfaction process and take corrective action when weaknesses are identified. Provide recommendations to continuously leverage technology for increased client value As the escalation point of contact, document issues and work cross-functionally to achieve timely resolution of issues that impact client deliverables related to customer service and/or customer satisfaction. Responsible for maintaining, updating, and understanding all client to company interactions. Monitor performance of all assigned accounts and facilitate timely intervention when appropriate. Safeguard against revenue leakage while seeking and maximizing growth opportunities Monitor and provide updates on items impacting program financial health Ensure standards of financial control are maintained. Responsible to assure timely and accurate estimates, SOWs, invoicing, and reconciliation reporting are provided to the client. Keep abreast of the status of client's programs. Includes high-level variance tracking of schedule and budget and understanding of allocated resources. Responsible for the development of QBR slides for assigned accounts. Ensure cross-functional teams are kept up to date daily on all changes/updates that affect the client. The above duties are meant to be representative of the position and not all-inclusive. Qualifications MINIMUM JOB REQUIREMENTS: Education/Training: Bachelor's degree (BA/BS) or equivalent experience required. Business Experience: 5 years + management experience with related industry experience. Proven history of sales/revenue generation. Pharmaceutical life cycle experience strongly preferred. KNOWLEDGE, SKILLS & ABILITIES: Strong passion for problem solving and customer service. Strong management and organizational skills Demonstrated track record in achieving results. Behavior consistent with CHART values Keen ability to develop solutions to satisfy both the customers and company's needs. Strong strategic and analytical abilities Approaches challenges with a “can do” attitude. Is a champion for the customer Gains satisfaction from fixing problems and delighting customers. A creative thinker that considers problems and opportunities from multiple angles Strong written and verbal communication skills Strong attention to detail Ability to travel to client locations (ground and air transportation). 30% regional travel to clients/prospective clients. Overnight, air travel approximately three times/month Ability to travel to and attend work industry sponsored trade shows both regional & national. Advanced computer skills; Word, Excel, Power-Point and Visio Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knipper Health is an equal opportunity employer

Job DescriptionLocation: East Coast US (Remote) Start Date: ImmediateType: Full-TimeThe Opportunity Do you enjoy helping customers succeed and building long-term relationships? As our Customer Success Manager, you'll support clients from the moment they sign up-guiding them through onboarding, helping them get the most out of our platform, and ensuring they see real value. You'll monitor their progress, step in quickly when challenges arise, and work to maintain strong, lasting customer partnerships. This is a hands-on, high-impact role where your work directly contributes to customer satisfaction and company growth. Key Responsibilities - Manage a portfolio of customers after onboarding, ensuring they have a smooth introduction to the product and ongoing support. - Lead onboarding sessions, deliver detailed product walkthroughs, and conduct regular check-ins to track progress and satisfaction. - Understand each customer's goals, show how our solution meets their needs, and proactively resolve issues. - Monitor product usage to identify risks early and intervene where necessary. - Keep accurate records of all customer interactions and updates. - Handle multiple customer accounts at once while prioritizing effectively. - Work closely with internal teams to resolve concerns and streamline processes. - Share customer insights and feedback to support product development and enhancements. - Oversee renewal cycles and uncover opportunities for account expansion. About You - You genuinely enjoy building strong client relationships and helping customers succeed. - You can explain complex topics clearly, adjusting your communication style to different audiences. - You're skilled at spotting trends in customer data and turning insights into practical actions. - You're organized, adaptable, and able to juggle competing priorities while maintaining attention to detail. - You're comfortable learning new technologies quickly. - You're confident in negotiation and work well with cross-functional teams. - You're motivated to improve customer satisfaction and find opportunities for deeper engagement. Experience & Education - Minimum one year of experience in customer success, account management, consulting, or a related area (internships count). - Basic understanding of data management, privacy, or governance is beneficial. - Experience with SaaS products or data management tools is an advantage. - A degree in computer science, IT, data science, or a related field-or equivalent work experience. Why Join Us? We're a growing company where your role makes a real impact. You'll help customers better manage their data, remain compliant, and adopt modern technology. We offer competitive compensation with bonuses, a remote-first setup with some travel, strong benefits, and a supportive, inclusive team. You'll have the opportunity to influence how we operate as we scale, giving you room to grow professionally.

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply...Job Details Job Title: Director, Client Service, Media Job Location: Hybrid- Atlanta, Boston, Chicago, New York City, Norwalk About the role The Director role leads client-facing media effectiveness initiatives, translating business objectives into strategic research designs that measure cross-platform and addressable TV campaign performance. The position combines deep expertise in media with leadership in client service, guiding teams to deliver high-impact insights and innovative solutions. Primary Responsibilities Lead teams executing media effectiveness solutions for mid-size accounts, including measurement of cross-platform and addressable TV campaign performance on behalf of brand, agency and advertiser clients. Translate client business objectives into research design, ensuring insights are aligned with our client's media strategy and goals. Oversee the research design and execution of more complex studies i.e. custom audience analysis, multi-platform brand lift, attribution and ROI. Synthesize complex data into compelling narratives that inform client decision-making and media planning. Champion innovation in media analytics, staying ahead of emerging tools, platforms, and measurement standards. Serve as a consultative strategic advisor to senior client stakeholders, guiding them on campaign planning decisions through evidence-based insights. Confidently delivers high-impact presentations, in-person when possible, on high quality story-driven reports, tailored to client needs and business context. Mentor and develop client service teams, fostering analytical rigor and consultative skills across levels. Drive cross-functional collaboration with media planning, data science, and product teams to deliver integrated solutions. Contribute to determining resource allocation across client accounts, balancing strategic depth with delivery efficiency. Establish quality standards and best practices to deliver on client-facing research outputs. Represent the media client service function in enterprise-wide initiatives, such as innovation pilots or thought leadership efforts. Essential Knowledge & Experience 5+ years of hands-on experience in market research with strong focus on media effectiveness, audience insights or campaign performance. Deep understanding of addressable TV, digital media ecosystems, and cross-platform measurement methodologies. Proven ability to translate complex research findings into strategic recommendations for clients and internal stakeholders. Experience leading client engagements, including presenting insights, managing expectations, and driving media strategy alignment. Strong command of quantitative and qualitative research techniques, including survey design, audience segmentation, and stat testing. Demonstrated success in mentoring and developing research teams, fostering analytical rigor and client-centric thinking. Ability to navigate fast-paced agency or client environments, balancing strategic depth with delivery efficiency. Kantar Benefits We provide a comprehensive, highly competitive benefits package, including Medical plans with comprehensive, affordable coverage for a range of health services Health Savings Account/FSA Dental, Vision and benefits to cover unique healthcare needs Wellness Program 401k with match Tuition Reimbursement, Commuter benefits Unlimited PTO Why join Kantar? We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world. And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We're dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you're not an exact match, we'd love to receive your application and talk to you about this job or others at Kantar. Privacy and Legal Statement PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager The salary range for this role in Illinois is 97,400.00 -162,300.00 USD Annual. Your final base salary will be determined based on several factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability Location New York, World Trade CenterUnited States of America Kantar Rewards Statement At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us. We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes. Kantar is the world's leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar's 30,000 people help the world's leading organisations succeed and grow.

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply...Job Details Job Title: Director, Client Service, Media Job Location: Hybrid- Atlanta, Boston, Chicago, New York City, Norwalk About the role The Director role leads client-facing media effectiveness initiatives, translating business objectives into strategic research designs that measure cross-platform and addressable TV campaign performance. The position combines deep expertise in media with leadership in client service, guiding teams to deliver high-impact insights and innovative solutions. Primary Responsibilities Lead teams executing media effectiveness solutions for mid-size accounts, including measurement of cross-platform and addressable TV campaign performance on behalf of brand, agency and advertiser clients. Translate client business objectives into research design, ensuring insights are aligned with our client's media strategy and goals. Oversee the research design and execution of more complex studies i.e. custom audience analysis, multi-platform brand lift, attribution and ROI. Synthesize complex data into compelling narratives that inform client decision-making and media planning. Champion innovation in media analytics, staying ahead of emerging tools, platforms, and measurement standards. Serve as a consultative strategic advisor to senior client stakeholders, guiding them on campaign planning decisions through evidence-based insights. Confidently delivers high-impact presentations, in-person when possible, on high quality story-driven reports, tailored to client needs and business context. Mentor and develop client service teams, fostering analytical rigor and consultative skills across levels. Drive cross-functional collaboration with media planning, data science, and product teams to deliver integrated solutions. Contribute to determining resource allocation across client accounts, balancing strategic depth with delivery efficiency. Establish quality standards and best practices to deliver on client-facing research outputs. Represent the media client service function in enterprise-wide initiatives, such as innovation pilots or thought leadership efforts. Essential Knowledge & Experience 5+ years of hands-on experience in market research with strong focus on media effectiveness, audience insights or campaign performance. Deep understanding of addressable TV, digital media ecosystems, and cross-platform measurement methodologies. Proven ability to translate complex research findings into strategic recommendations for clients and internal stakeholders. Experience leading client engagements, including presenting insights, managing expectations, and driving media strategy alignment. Strong command of quantitative and qualitative research techniques, including survey design, audience segmentation, and stat testing. Demonstrated success in mentoring and developing research teams, fostering analytical rigor and client-centric thinking. Ability to navigate fast-paced agency or client environments, balancing strategic depth with delivery efficiency. Kantar Benefits We provide a comprehensive, highly competitive benefits package, including Medical plans with comprehensive, affordable coverage for a range of health services Health Savings Account/FSA Dental, Vision and benefits to cover unique healthcare needs Wellness Program 401k with match Tuition Reimbursement, Commuter benefits Unlimited PTO Why join Kantar? We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world. And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We're dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you're not an exact match, we'd love to receive your application and talk to you about this job or others at Kantar. Privacy and Legal Statement PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager The salary range for this role in Illinois is 97,400.00 - 140,666.66 USD Annual. Your final base salary will be determined based on several factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability Location New York, World Trade CenterUnited States of America Kantar Rewards Statement At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us. We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes. Kantar is the world's leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar's 30,000 people help the world's leading organisations succeed and grow.

Our Customer Success Manager plays a vital role in ensuring the highest quality and safety standards of our pharmaceutical products. Once you complete our training, your responsibilities will include onboarding, training and managing multiple health system customers, ensuring their successful adoption and use of our SaaS solutions and securing contract renewals. BrightStream, a Quva company, is trusted by a community of high-performing healthcare providers and partners to generate clinical insights from clinical data. Join this mission to provide (SaaS) clinical insights, data services, and life science products to provide meaningful data and a long-lasting impact on healthcare across the US. This is a hybrid position located in the Minneapolis / Twin Cities office. What Customer Success Manager Does Each Day: Acts as our customers' main point of contact; take responsibility for onboarding, training and relationship management Consults and collaborates with customers, at all organization levels from C-level to end users, to ensure they are fully recognizing value from our products and services Gathers information about customers' unmet needs and communicates this information within the CS team and other departments Provides effective training and consultative working sessions; both remote and on-site Is available to customers as the Subject Matter Expert on all products Works collaboratively within the Customer Success team and with other departments to resolve any customer problems and enhance the customer experience Tracks and documents how customers are using products to impact key hospital metrics (revenue/reimbursement, cost control, core clinical measures, quality outcomes, etc.) Secures the renewal of customers' SaaS subscriptions and the expansion to additional products and services Collaborates and innovates within the Customer Success team to improve our processes Participates in support coverage rotation Our Most Successful Customer Success Manager: Has a sense of urgency, accountability, and resourcefulness (e.g., work in changing environment) Is a self-starter and independent learner Promotes active listening with team members; Contributes appropriately to conversations; Has strong verbal and written communication skills with the ability to work effectively with other departments within the organization and with people at all levels of the organization Understands how various issues affect each other and the outcome of projects; Improves upon existing approaches by seeking opportunities to creatively transform Minimum Requirements for this Role: Bachelor's Degree 1+ year experience in Customer success, account management or software training 1+ year experience in Hospital setting specifically in pharmacy, informatics or nursing OR experience with Epic implementations Excellent communication skills across all levels; from executives to end users Excellent organizational skills and ability to strategically manage multiple customers concurrently Strong training and presentation skills Strong analytical, problem solving and troubleshooting skills Travel up to but not limited to 10% Must be currently authorized to work in the United States on a full-time basis; Quva is not able to sponsor applicants for work visas Benefits of Working at Quva: Comprehensive health and wellness benefits including medical, dental and vision 401k retirement program with company match 17 paid days off plus 8 paid holidays per year National, industry-leading high growth company with future career advancement opportunities The base compensation for this role is estimated to be within the range described below. The compensation offered may vary depending on relevant factors such as experience, skills, training, education, certifications, geographic location, and market conditions Range: $85,993 - $118,240 Annually This role is also eligible for an annual incentive bonus, subject to program terms and guidelines About Quva: Quva provides industry-leading health-system pharmacy services and solutions, including 503B sterile injectable outsourcing services and AI-based data software solutions that help power the business of pharmacy. Quva Pharma's multiple production facilities and industry-first dedicated remote distribution capabilities provide ready-to-administer sterile injectable medicines critical to patient care. Quva BrightStream partners with health systems to aggregate, normalize, and analyze large amounts of complex data across their sites of care, and through proprietary machine learning, transforms data into actionable insights supporting revenue optimization, script capture, inventory management, drug shortage control, and more. Quva's overall progressive and integrated platform helps health-systems transform pharmacy management to achieve greater value and deliver highest-quality patient care. Quva is an equal opportunity employer and is committed to creating and maintaining a work environment that is free from all forms of discrimination and harassment. Quva's Equal Opportunity Policy prohibits harassment or discrimination due to age, ancestry, color, disability, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, race, religious creed, sex (including pregnancy, childbirth, breastfeeding, and any related medical conditions), sexual orientation, and any other characteristic or classification protected by applicable laws. All employment with Quva is “at will.” California Consumer Privacy Act (CCPA) Notice for Applicants and Employees

Director of Business Development and Client Services - Drug Safety, Toxicology, and DMPK Southern CA Title: Director of Business Development and Client Services - Drug Safety, Toxicology, and DMPK Location: Home based (WFH) in Southern CA (San Diego) market area, with sales activity covering southern CA plus selected states in southwestern USA. Reports to: Vice President, Business Development Compensation & Benefits: Competitive, includes base salary plus performance-based incentive compensation Company Frontage Laboratories Inc. is an award winning, publicly listed, full-service CRO/Contract Research Organization operating over 25 state-of-the-art laboratories across the US, Canada, and China, growing significant YoY growth. Our core competencies include pre-clinical, drug metabolism, pharmacokinetics/ pharmacodynamics (PK/PD), safety and toxicology, bioanalytical services, chemistry and manufacturing controls for drug development, and core laboratory services for clinical trials. Position Summary The Director of Business Development supports Safety & Toxicology Services business and provides support for client services. Position involves developing and maintaining long-term valued business relationships with both existing and the new customers. The focus of the role is new business development for pre-clinical / non-clinical toxicology and drug safety services in pharmaceutical drug development, and related services including DMPK and related bioanalytical (either directly or via collaboration with business development professionals in the DMPK and BA business units). The position serves markets in the west coast / southwest to support our aggressive growth objectives. The primary target market is small-to-mid biotech and pharma companies in the 'small molecule' space. Some activity in 'Big Pharma' and in large molecule (proteins / antibodies) is expected as we expand our services in that area. Essential Functions * Meet or exceed sales objectives for assigned region. * Solicit and develop new business opportunities through direct selling, referrals, trade shows, conferences, meetings etc. * Meet or visit existing and former customers periodically to reaffirm satisfaction and identify new and expanding opportunities with positive client engagement. * Develop new business plans for existing customers as well as potential new customers. * Promptly respond to new BD leads and coordinate with internal support teams. * Qualify, pursue, and close new opportunities. * Identify decision-makers and areas of service needs. * Negotiate and close deals. * Keep accurate records of calls, meetings, and other activities (call reports) in CRM. * Develop and maintain an up-to-date pipeline of new business opportunities. * Assist with preparing proposals, quotes, and customer contracts. * Develop a comprehensive understanding of all services offered for potential cross-selling opportunities. * Maintain ongoing communication with clients and operations for ongoing programs and studies * Coordinate with other business units for cross-selling, joint-selling, and referrals. Education, Experience & Skills * BS or MS in biology, chemistry, or related area. * 2+ years of demonstrated / documented success in sales / business development with a history of sustainable growth. * Familiarity with Contract Research, Biotech and Pharma industries with a grasp on preclinical toxicology, both GLP and non-GLP studies or related disciplines. * Familiar with drug development biology to include toxicology, metabolism, and pharmacokinetics. * Ability to assess leads, value of new business, craft recommendations through effective written and oral presentations, work with scientific and the marketing teams, and close deals. * Excellent organization and planning skills. * Self-motivated and self-directed with an attitude to set higher targets and achieve. * Strong communication skills in presentation, analytical, sales interview, negotiation and closing skills. * Proficient in English language * Working knowledge of Microsoft Office, CRM (Salesforce, Microsoft Dynamics or similar). Additional requirements * Must have a functional home office setup. * Must have reliable means of transportation as needed. * Frontage will reimburse business mileage for use of personal vehicle. If personal vehicle is to be used for company business, the employee must have a valid driver license and a reliable automobile. Frontage Laboratories Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Job Description Director of Business Development and Client Services - Drug Safety, Toxicology, and DMPK Southern CA Title: Director of Business Development and Client Services - Drug Safety, Toxicology, and DMPK Location: Home based (WFH) in Southern CA (San Diego) market area, with sales activity covering southern CA plus selected states in southwestern USA. Reports to: Vice President, Business Development Compensation & Benefits: Competitive, includes base salary plus performance-based incentive compensation Company Frontage Laboratories Inc. is an award winning, publicly listed, full-service CRO/Contract Research Organization operating over 25 state-of-the-art laboratories across the US, Canada, and China, growing significant YoY growth. Our core competencies include pre-clinical, drug metabolism, pharmacokinetics/ pharmacodynamics (PK/PD), safety and toxicology, bioanalytical services, chemistry and manufacturing controls for drug development, and core laboratory services for clinical trials. Position Summary The Director of Business Development supports Safety & Toxicology Services business and provides support for client services. Position involves developing and maintaining long-term valued business relationships with both existing and the new customers. The focus of the role is new business development for pre-clinical / non-clinical toxicology and drug safety services in pharmaceutical drug development, and related services including DMPK and related bioanalytical (either directly or via collaboration with business development professionals in the DMPK and BA business units). The position serves markets in the west coast / southwest to support our aggressive growth objectives. The primary target market is small-to-mid biotech and pharma companies in the ‘small molecule' space. Some activity in ‘Big Pharma' and in large molecule (proteins / antibodies) is expected as we expand our services in that area. Essential Functions Meet or exceed sales objectives for assigned region. Solicit and develop new business opportunities through direct selling, referrals, trade shows, conferences, meetings etc. Meet or visit existing and former customers periodically to reaffirm satisfaction and identify new and expanding opportunities with positive client engagement. Develop new business plans for existing customers as well as potential new customers. Promptly respond to new BD leads and coordinate with internal support teams. Qualify, pursue, and close new opportunities. Identify decision-makers and areas of service needs. Negotiate and close deals. Keep accurate records of calls, meetings, and other activities (call reports) in CRM. Develop and maintain an up-to-date pipeline of new business opportunities. Assist with preparing proposals, quotes, and customer contracts. Develop a comprehensive understanding of all services offered for potential cross-selling opportunities. Maintain ongoing communication with clients and operations for ongoing programs and studies Coordinate with other business units for cross-selling, joint-selling, and referrals. Education, Experience & Skills BS or MS in biology, chemistry, or related area. 2+ years of demonstrated / documented success in sales / business development with a history of sustainable growth. Familiarity with Contract Research, Biotech and Pharma industries with a grasp on preclinical toxicology, both GLP and non-GLP studies or related disciplines. Familiar with drug development biology to include toxicology, metabolism, and pharmacokinetics. Ability to assess leads, value of new business, craft recommendations through effective written and oral presentations, work with scientific and the marketing teams, and close deals. Excellent organization and planning skills. Self-motivated and self-directed with an attitude to set higher targets and achieve. Strong communication skills in presentation, analytical, sales interview, negotiation and closing skills. Proficient in English language Working knowledge of Microsoft Office, CRM (Salesforce, Microsoft Dynamics or similar). Additional requirements Must have a functional home office setup. Must have reliable means of transportation as needed. Frontage will reimburse business mileage for use of personal vehicle. If personal vehicle is to be used for company business, the employee must have a valid driver license and a reliable automobile. Frontage Laboratories Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Director of Business Development and Client Services - Drug Safety, Toxicology, and DMPK Southern CA Title: Director of Business Development and Client Services - Drug Safety, Toxicology, and DMPK Location: Home based (WFH) in Southern CA (San Diego) market area, with sales activity covering southern CA plus selected states in southwestern USA. Reports to: Vice President, Business Development Compensation & Benefits: Competitive, includes base salary plus performance-based incentive compensation Company Frontage Laboratories Inc. is an award winning, publicly listed, full-service CRO/Contract Research Organization operating over 25 state-of-the-art laboratories across the US, Canada, and China, growing significant YoY growth. Our core competencies include pre-clinical, drug metabolism, pharmacokinetics/ pharmacodynamics (PK/PD), safety and toxicology, bioanalytical services, chemistry and manufacturing controls for drug development, and core laboratory services for clinical trials. Position Summary The Director of Business Development supports Safety & Toxicology Services business and provides support for client services. Position involves developing and maintaining long-term valued business relationships with both existing and the new customers. The focus of the role is new business development for pre-clinical / non-clinical toxicology and drug safety services in pharmaceutical drug development, and related services including DMPK and related bioanalytical (either directly or via collaboration with business development professionals in the DMPK and BA business units). The position serves markets in the west coast / southwest to support our aggressive growth objectives. The primary target market is small-to-mid biotech and pharma companies in the ‘small molecule' space. Some activity in ‘Big Pharma' and in large molecule (proteins / antibodies) is expected as we expand our services in that area. Essential Functions Meet or exceed sales objectives for assigned region. Solicit and develop new business opportunities through direct selling, referrals, trade shows, conferences, meetings etc. Meet or visit existing and former customers periodically to reaffirm satisfaction and identify new and expanding opportunities with positive client engagement. Develop new business plans for existing customers as well as potential new customers. Promptly respond to new BD leads and coordinate with internal support teams. Qualify, pursue, and close new opportunities. Identify decision-makers and areas of service needs. Negotiate and close deals. Keep accurate records of calls, meetings, and other activities (call reports) in CRM. Develop and maintain an up-to-date pipeline of new business opportunities. Assist with preparing proposals, quotes, and customer contracts. Develop a comprehensive understanding of all services offered for potential cross-selling opportunities. Maintain ongoing communication with clients and operations for ongoing programs and studies Coordinate with other business units for cross-selling, joint-selling, and referrals. Education, Experience & Skills BS or MS in biology, chemistry, or related area. 2+ years of demonstrated / documented success in sales / business development with a history of sustainable growth. Familiarity with Contract Research, Biotech and Pharma industries with a grasp on preclinical toxicology, both GLP and non-GLP studies or related disciplines. Familiar with drug development biology to include toxicology, metabolism, and pharmacokinetics. Ability to assess leads, value of new business, craft recommendations through effective written and oral presentations, work with scientific and the marketing teams, and close deals. Excellent organization and planning skills. Self-motivated and self-directed with an attitude to set higher targets and achieve. Strong communication skills in presentation, analytical, sales interview, negotiation and closing skills. Proficient in English language Working knowledge of Microsoft Office, CRM (Salesforce, Microsoft Dynamics or similar). Additional requirements Must have a functional home office setup. Must have reliable means of transportation as needed. Frontage will reimburse business mileage for use of personal vehicle. If personal vehicle is to be used for company business, the employee must have a valid driver license and a reliable automobile. Frontage Laboratories Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Job Description Honor Technology's mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor's growing portfolio includes its consumer care brand, Home Instead, Inc., the world's leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually. Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms. Join us to create a new and better aging experience for our clients, their families, and our Care Professionals. About the Role: At Honor, we're building the future of care for older adults-and as a Client Manager, you'll be at the center of making that mission real. You'll create seamless, high-quality experiences for clients and their families, balancing empathy, operational excellence, and trusted relationships across Honor's network of partner agencies and Care Professionals (Care Pros). As a Client Manager, you'll own a panel of clients and serve as their primary point of contact throughout their care journey. You'll guide families through onboarding, support ongoing service needs, and ensure every client receives consistent, compassionate, and reliable care. This role requires balancing personalized service with the operational demands of a fast-paced, growing business-making thoughtful decisions that uphold Honor's mission and elevate our care standards. This is a remote position, with several openings available to support our various markets. The role follows a Monday-Friday schedule, 8:00 a.m. to 5:00 p.m. (aligned to Eastern, Central, Mountain, or Pacific Time, depending on your market and interest). Flexibility to occasionally respond during evenings or weekends may be required. About the Team: At Honor, we are redefining what homecare can be - blending world-class operations, innovative technology, and compassionate service to transform the industry. Our Operations Team is the engine of our home care platform, built on two essential, highly collaborative functions. Client Managers own the client experience and drive business growth by focusing deeply on satisfaction, quality, and long-term relationships. Working in tandem, Care Pro Relationship Managers ensure the success of our vital field staff by supporting the Care Pro experience - driving exceptional staffing outcomes through the best quality matches, fostering engagement, and strengthening retention. Together, we deliver a seamless, high-quality, and scalable care experience for both our clients and the Care Professionals who make it all possible. As a Client Manager at Honor, you will: Deliver Exceptional Service to Clients Guide clients and families through the full care journey, from onboarding to ongoing service. Maintain regular contact with clients to manage scheduling, adapt care plans, and ensure a positive experience. Build strong relationships with Care Pros, ensuring quality matches and consistent staffing. Collaborate Across Honor to Ensure Seamless Operations Partner daily with Honor's frontline support and staffing teams to ensure reliable schedules and timely updates. Manage escalations and complex care situations with professionalism, sensitivity, and clear communication. Work cross-functionally to provide feedback to internal teams (e.g., Care Pro HR/admin, product, operations) to continuously improve processes. Drive efficiency by balancing automation with personalized service, always keeping client experience at the center. Manage Partner Relationships Build and maintain strong relationships with partner agencies, translating client needs into actionable care plans. Provide real-time updates and regular check-ins on client status, issues, and care plan changes. Triage requests and set clear expectations to maintain trust and alignment with partners. We're looking for you to bring: 3+ years of experience in a complex client, patient management, or high-volume customer service role; staffing experience strongly preferred A client-first mindset, with a deep commitment to quality care and customer satisfaction A strong sense of ownership and detail orientation, with a track record of managing complex processes Confidence in navigating escalations, solving problems creatively, and building trust with clients and partners Excellent organizational skills and ability to manage multiple priorities in a fast-paced, dynamic environment and make sound decisions under pressure Comfort with technology; experience using scheduling, CRM, or workforce management systems a plus Flexibility to support clients and partners during evenings or weekends if work is not completed during business hours and support on two holidays per year Key Performance Indicators for this role: One-off staffing ownership (non-urgent visits >36 hours out): 20% Start-of-Care consult conversions, welcome calls: 20% Ongoing client relationship management: 20% Partner/owner communications: 20% Escalation management & follow-up: 10% Ticket resolution: 5% Billing: 5% Leadership Principles in Action as Client Manager: Honor's Leadership Principles are the foundation of translating our mission into action. These principles define how we show up and make decisions, and how we hire, develop and grow talent. While Honor has 13 leadership principles, the following are particularly relevant to this role: Are Mission First: As a Client Manager, you'll operate with the mission as your north star. Every decision and action-whether building care plans, resolving escalations, or partnering with agencies-is anchored in moving the mission forward. You'll ensure that your work not only meets today's needs but also builds the foundation for long-term client trust and organizational success. Act as the central connection point between clients, Care Professionals, partner agencies, and Honor teams. Prioritize care quality and consistency over convenience, ensuring clients always receive dependable, compassionate support. Make trade-offs by asking: "What best advances our mission of better care for older adults?" Relentlessly Focus on Clients: You will be the advocate and guide for clients and families, ensuring their voices and needs drive everything we do. This means building strong relationships, practicing empathy in every interaction, and ensuring that care plans adapt as client needs evolve. Manage onboarding and ongoing client relationships with sensitivity, regular communication, and proactive support. Collaborate with Care Pros to ensure quality matches and reliable staffing. Track and improve client satisfaction, retention, and consistency metrics. Balance automation with personalized touches, always keeping client experience at the center. Always Push: Excellence is the standard. As a Client Manager, you'll set ambitious goals for yourself and your partners, holding yourself accountable to delivering exceptional results. You won't settle for "good enough"-you'll innovate, improve, and raise the bar on what great client care looks like. Proactively manage complex workflows, partner communications, and escalations with urgency and professionalism. Consistently meet and exceed KPIs across fulfillment quality, responsiveness, and client satisfaction. Drive efficiency in operations, balancing scale with a human touch. Role-model a "can-do" attitude, showing persistence and resilience under pressure. Identify Problems: Clients and partners depend on us to anticipate issues before they escalate. You'll bring a problem-solving mindset that goes beyond quick fixes-digging into root causes, proposing solutions, and ensuring those solutions stick. Triage requests and manages escalations by diagnosing underlying challenges, not just symptoms. Provide structured feedback loops to internal teams (operations, HR, product) to improve workflows and systems. Use data, KPIs, and client feedback to identify areas for improvement in service delivery. Close the loop on solutions, ensuring accountability and long-term impact. The annual base salary for this role is $64,000-$69,000. Individual compensation will be commensurate with the candidate's experience and qualifications. Base pay is just one part of our total rewards program. Honor offers equity and 401K with up to a 4% match. We provide medical, dental and vision coverage including a zero cost plan for employees. Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option. We offer a generous time off program, Employee Assistance Program. Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief. Our range reflects the hiring range for this position. We use national average to determine pay as we are a remote first company. Individual pay is based on a number of factors including qualifications, skills, experience, education, and training. Base pay is just a part of our total rewards program. Honor offers equity and 401K with up to a 4% match. We provide medical, dental and vision coverage including zero cost plans for employees. Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option. We offer a generous time off program, mental health benefits, wellness program, and discount program. Hiring Salary Range$64,000-$69,000 USD At Honor, we put people first. Our leadership culture is guided by Leadership Principles that prioritize integrity, compassion, and excellence. We offer a unique opportunity to lead with purpose and make a meaningful impact no matter your role. Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.

Get to know us: NOVO Health Services offers linen management solutions to the healthcare industry. NOVO Health keenly focuses on safety and infection control and provides its partner hospitals with a value-driven linen management control system that measures and monitors linen utilization by department to eliminate excess internal costs. NOVO's wide range of service programs offer a variety of options to provide a seamless, single source distribution system. NOVO's regional healthcare linen facilities are HLAC accredited and operate with state-of-the-art processing equipment and processes. Position SummaryTerritory coverage includes accounts between Augusta and Charleston. Candidates located in or near Columbia, SC will be best positioned for the required travel and commute. This role is responsible for building and maintaining strong relationships with key contacts to support customer engagement, business development, and employer branding efforts. The position ensures Novo Health Services remains top of mind for future opportunities while supporting ongoing customer meetings, education initiatives, and data-driven reporting. Key Responsibilities Proactively schedule and participate in introductory and follow-up meetings with key contacts to support long-term relationships and position Novo Health Services as an employer and service provider of choice Prepare for and participate in monthly and quarterly customer meetings and reviews Conduct linen education sessions to support customer understanding and service excellence Analyze reports and prepare presentations for internal and external stakeholders Accurately document data, activities, and customer interactions in Salesforce and OneDrive Manage assigned responsibilities independently while meeting deadlines and business objectives Qualifications & Skills Prior industry experience or customer service experience preferred Strong analytical mindset with the ability to interpret data and insights Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) Excellent written and verbal communication skills Highly organized, detail-oriented, and customer-focused with a positive attitude Ability to work independently and manage time effectively Physical & Travel Requirements Ability to travel within the assigned territory with reliable transportation Ability to lift 20-30 pounds, bend, squat, and perform job-related physical tasks Must be able to perform the essential functions of the role with or without reasonable accommodations What we can offer you as a full-time associate: Competitive pay Paid Holidays Paid Time Off Program (PTO) 401(k) w/Employer Match Flexible Spending Account (FSA) Health Savings Account (HSA) Medical, Dental, and Vision Programs Basic Life/AD&D Insurance Long-Term Disability (LTD) Why work for Novo Health Services? NOVO Health Services strives to be the employer of choice in the hospital sterile and hygienically clean linen industry. To do that, we provide a safe, positive work environment where our associates experience tremendous growth and related opportunities for advancement. Complete an on-line application at *************************** All applicants will be considered for employment without attention to race, color, sex, sexual orientation, gender identity, national origin veteran, or disability status. We are proud to be an equal opportunity workplace and an affirmative action employer. Drug-Free Workplace.

Eurofins Scientific is a network of independent companies providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies. With more than 20 U.S. locations, Eurofins Built Environment Testing offers Industrial Hygiene (IH) and Indoor Air Quality (IAQ) services to protect health in built environments. Clients include consultants, industry, real estate, healthcare, government, and homeowners. Services cover a wide range of tests, including asbestos (PLM/TEM), mold, bacteria, VOCs, allergens, Legionella, radon, lead, silica, and more. Job Description Client Relations Executives are the primary point of contact for all Eurofins Built Environment Testing clients. They should be well spoken, knowledgeable, responsive, and proactive in communicating with clients to provide total client satisfaction. Essential Duties and Responsibilities: Must have a deep understanding of the internal operational capabilities and limitations and be well versed in the service capability matrices of the various lab locations. Participate in the overall sales process of creating accounts through direct discussions with clients and in coordination with the Sales Team Manage and provide timely responses to client inquires and ensure resolution of issues or complaints related to the management of projects and status of work in progress. Responsible for maintaining clients' accounts with up-to-date account preference information. Work closely with Laboratory Support to ensure proper receipt and login of samples. Have the ability to answer common technical questions, facilitate problem resolution, and coordinate technical details with the laboratory staff. Develop strong business relationships and familiarity with clients to further enhance client service and sales. Ensure that clients receive the proper sampling supplies by coordinating requests for products. Generate weekly metrics and provide feedback/input on client concerns/satisfaction to upper management to help monitor client retention Qualifications BS degree in Biology or related science REQUIRED Experience: 2-5 years minimum Customer Service preferred Experience working in the Indoor Air Quality field is preferred Familiarity with a laboratory setting is preferred Authorization to work in the United States indefinitely without restriction or sponsorship Professional working proficiency in English is a requirement, including the ability to read, write and speak in English Travel within California and to Arizona will be required during training Additional Skills: Excellent written and verbal communication skills Computer literate (Office suite, Adobe PDF) Prioritization and on-time execution of tasks Problem-solving and solution orientation Demonstrated ability to sell solutions as a result of active listening Strong interpersonal skills (people, social, emotional intelligence) Team player who can self-motivate Performs well under pressure; thrives in fast-paced environment Additional Information Compensation Range: $68,640 - $75,000 annual salary depending on experience and qualifications. Position is full-time, Monday - Friday 9:00am - 6:00pm. Qualified candidates currently living within a commutable distance of Burlingame, CA are encouraged to apply. Travel within California and to Arizona will be required during training Eurofins Environment Testing (USA) provides a compensation range for informational purposes, the actual base compensation may vary based upon, but not limited to, relevant experience and skill set, base compensation of internal peers, business sector, and geographic location. We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays and vacation, personal days, and dental and vision options. As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work. We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, paid time off, and dental and vision options. We support your development! Do you feel you don't match 100% of the requirements? Don't hesitate to apply anyway! Eurofins companies are committed to supporting your career development. We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique. Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal! Find out more in our career page: ***************************** Company description: Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and agroscience contract research services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products. In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralised and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products. In 2024, Eurofins generated total revenues of EUR 6.95 billion, and has been among the best performing stocks in Europe over the past 20 years. Eurofins USA Environment Testing is a Disabled and Veteran Equal Employment Opportunity employer.

Our Company PharMerica As a critical member of a dynamic, growing pharmaceutical services company, you will be vital in the company's success! The Account Manager of Client Services cultivates and maintains an on-going strategic relationship with their clients. They are responsible for the ensuring customer satisfaction with pharmacy services, issue resolution and overall retention of their clients. This position requires entails 75% travel in the following territory: Easley, SC, Greenville, SC, & Asheville, NC. Ideal location to reside is within those locations, preferrably Easley/ Greenville area. The ideal candidate has experience in client retention in a long-term care pharmacy setting. We offer: DailyPay Flexible schedules Competitive pay Shift differential Health, dental, vision and life insurance benefits Company paid STD and LTD Tuition Assistance Employee Discount Program 401k Paid-time off Tuition reimbursement Non-retail/Closed-door environment Our Pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide. If your passion is service excellence and top-quality care come join our team and apply today! This position will be posted for a minimumof 8 days Responsibilities * Builds strong partnerships with clients through consultation and collaboration for the sustained success and growth of their organizations * Accountable for all aspects of client relationships; primary go-to person for your client base * Engages with all levels across the organization to discuss issue resolution, growth opportunities and overall pharmacy performance in the Monthly/Quarterly Business Reviews (QBR's) and Pharmacy Optimization Services (PSOP's) * Leads client contract renewal process in collaboration with other key PharMerica stakeholders * Owns the client issue escalation and resolution process. Working directly with key internal partners, achieves timely responses on all issues along with setting proper expectations for clients * Manages their client base through the company's CRM software. This includes the tracking and management of activities, issues, tasks, contacts, and other client communications. * Own your Client Book of Business - be the subject matter expert and be prepared to communicate the most important critical to quality measurements to address customer's needs, delivering world class service * Provides pharmacy service, performance and reporting data. Prepares reports, monthly and quarterly business review materials, facilitates client engagement calls and conducts routine training, providing educational materials to facilitate compliance with PMC procedures, tools and resources * Works with client support services in leading the on-boarding of new clients and facilities to ensure a seamless implementation * Collaborates with other functional departments (credit/collections, contracting, and marketing) to assure that corporate billing, and receivable standards are achieved * Represents PharMerica at corporate/networking/client events and conferences * Conducts job responsibilities in accordance with the standards set out in the Company's Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards Qualifications * Bachelor's degree or equivalent experience * Three to five years of previous experience in a client management, customer service, or client support role; previous experience in a client support role within a healthcare setting or other business-to-business setting * Ability to communicate to all levels of management * Excellent time-management and basic computer skills * Advanced Microsoft Office proficiency * Outstanding problem-solving skills * Experience in root cause analysis * Ability to collaborate cross-functionally * Experience working within a collaborative team * Experience in a project management and client-facing customer service role * Strong background with the ability to manage multiple priorities and deadlines at once About our Line of Business PharMerica, an affiliate of BrightSpring Health Services, delivers personalized pharmacy care through dedicated local teams, serving health care providers such as skilled nursing facilities, senior living communities, and hospitals. We also cater to individuals with behavioral needs, infusion therapy needs, seniors receiving in-home care, and patients with cancer. Operating long-term care, home infusion, and specialty pharmacies across the nation, we combine the personal touch of a neighborhood pharmacy with the resources of a national network. Our comprehensive solutions, backed by industry-leading technology and regulatory expertise, ensure accurate medication access, cost control, and compliance with best-in-class clinical standards. We are committed to enhancing resident health, reducing staff burdens, and supporting our clients' success. For more information, visit ******************* Follow us on Facebook, Twitter, and LinkedIn. Salary Range USD $70,000.00 - $75,000.00 / Year

ANM is looking for a National Account Manager to join our amazing team! Who We Are: ANM is a fast-growing IT consulting firm focused on building long-term, customer-focused relationships. We offer engineering excellence and quality customer service with a local focus. Our specialties include designing, developing, and deploying solutions for enterprise networking, data center & cloud, collaboration, security, and automation. Our Benefits: • Competitive Salary • Full benefits package (Medical, Dental, Vision, Life Insurance, Short Term, and Long-Term Disability, Critical Illness, and Accident Insurance) • Paid Time Off • 401K Plan • Flexible Spending Account • Employee Recognition Rewards • Career training geared toward professional growth Who We Are Looking For: At ANM a National Account Manager is responsible for the full sales lifecycle with our company's customers. Account Managers up-sell products and services by developing a thorough understanding of our customer's business and technology needs. Account Managers also identify prospective customers and opportunities. What You Will Do As a National Account Manager? Responsible for business development while maintaining customer satisfaction within an assigned territory Conduct onsite/online presentations on services and products offered Achieve and maintain a positive rapport with customers and partners Qualify new sales opportunities for current customers Identify, recruit, and land new National Accounts for ANM. Required Education, Technical Skills, and/or Experience: Experience in Information Technology selling: IT services and products, management of IT services, or IT consulting Outstanding communication and organizational skills Self-starter with the ability to build relationships, manage customer commitment, negotiate, and close sales Enjoy working with customers and external audiences Solid skill in preparing written communications and materials Good verbal communication skills, strong work ethic, and a positive attitude Demonstrate proven leadership skills and time management experience A high degree of integrity in handling confidential information Ability to work collaboratively as part of a team Ability to work independently with minimal direction 10+ Years in Technology Sales with established Executive level relationships in National Accounts. Travel: Travel may be required for this position. Must have a valid driver's license and motor vehicle insurance. ANM is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 50,000 staff across a network of more than 900 independent companies in over 50 countries and operating more than 800 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialized clinical diagnostics testing. In 2021, Eurofins generated total revenues of EUR € 6.7 billion, and has been among the best performing stocks in Europe over the past 20 years. Job Description We're looking for a strong business developer with experience in the drug discovery space to join our team! As a Business Development Manager overseeing key accounts, here's what you'll do: * Will be responsible for sales of Eurofins Discovery full portfolio comprised of chemistry, pharmacology, both products and services within assigned key accounts by maintaining current business, expanding to new therapeutic areas and gaining new revenue from other portfolio offerings. * Maintain a proficient understanding of the drug discovery process and selling the portfolio to the US client base. * Prospect within key accounts for the client persona that requires services or products for use in drug discovery. * Build client relationships through use of strategic selling skills and various collaborative approaches with frequent client visits and business reviews. * Provide recommendations and feedback for operational strategy needed to meet client requirements. * Develop key account business plans to grow account-by-account on a strategic basis and monitor against the goals of the plan on quarterly basis. This includes developing KPIs for accounts to demonstrate success in growing the portfolio of business. Pivoting the plan based on changes in customer need as pertinent and working closely with the operational sites within Eurofins Discovery to adopt to customer requirements. * Report on and strategize on competitor activities observed in the region/ globally. * Provide monthly reports against key metrics as defined. * Develop collaborative relationships with Sr. Leaders of the Eurofins Discovery companies in order to support their business and gain knowledge from them about the business. * Work closely with Eurofins sales teams that have relationships with the strategic account in other regions around the globe to effectively implement the account strategy. * Work closely and collaboratively with Marketing to design and implement territory and regional strategies to promote the portfolio and the Eurofins Discovery brand. * Utilize sales and marketing channels effectively including web site, ecommerce, marketplaces and participate effectively and proactively in customer events such as webinars, tradeshows and customer site events. * Travel approximately 30-50% of the time. Qualifications What we are looking for: * 5+ years' of experience in field sales with strong understanding of drug discovery and in particular discovery chemistry. * Experience developing and managing large key accounts typically pharma and biotech. * A minimum education of a B.S. chemistry or pharmacology or related discipline and 5 years of sales experience in selling products and services for drug discovery. Excellent knowledge of the pharmaceutical drug discovery and development process, preferably but not necessary to have worked in drug discovery. * Understanding and prior experience in the CRO market and proven ability to analyze and act on the global business trends to drive regional business development activities. * Strong presentation skills. Collaborative nature to work with multiple internal stakeholders. * Ability to endure normal travel to customer sites via mass transportation, personal car, and air travel. * Ability to travel internationally to major regions around the globe with limited restrictions (sales meetings, customer visits, training and customer audits) Additional Information Salary Range: $125,000 - $150,000/yr. The position is full-time, Monday-Friday, 8 a.m.- 5 p.m., with overtime as needed. * Excellent full time benefits including comprehensive medical coverage, dental, and vision options * Life and disability insurance * 401(k) with company match * Paid vacation and holidays Eurofins USA Discovery Services is a Disabled and Veteran Equal Employment Opportunity employer.

San Diego, CA, USA Full-time ** **Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.** **Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.** **In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 50,000 staff across a network of more than 900 independent companies in over 50 countries and operating more than 800 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialized clinical diagnostics testing.** **In 2021, Eurofins generated total revenues of EUR 6.7 billion, and has been among the best performing stocks in Europe over the past 20 years.** **Job Description** **We're looking for a strong business developer with experience in the drug discovery space to join our team! As a Business Development Manager overseeing key accounts, here's what you'll do:** + Will be responsible for sales of Eurofins Discovery full portfolio comprised of chemistry, pharmacology, both products and services within assigned key accounts by maintaining current business, expanding to new therapeutic areas and gaining new revenue from other portfolio offerings. + Maintain a proficient understanding of the drug discovery process and selling the portfolio to the US client base. + Prospect within key accounts for the client persona that requires services or products for use in drug discovery. + Build client relationships through use of strategic selling skills and various collaborative approaches with frequent client visits and business reviews. + Provide recommendations and feedback for operational strategy needed to meet client requirements. + Develop key account business plans to grow account-by-account on a strategic basis and monitor against the goals of the plan on quarterly basis. This includes developing KPIs for accounts to demonstrate success in growing the portfolio of business. Pivoting the plan based on changes in customer need as pertinent and working closely with the operational sites within Eurofins Discovery to adopt to customer requirements. + Report on and strategize on competitor activities observed in the region/ globally. + Provide monthly reports against key metrics as defined. + Develop collaborative relationships with Sr. Leaders of the Eurofins Discovery companies in order to support their business and gain knowledge from them about the business. + Work closely with Eurofins sales teams that have relationships with the strategic account in other regions around the globe to effectively implement the account strategy. + Work closely and collaboratively with Marketing to design and implement territory and regional strategies to promote the portfolio and the Eurofins Discovery brand. + Utilize sales and marketing channels effectively including web site, ecommerce, marketplaces and participate effectively and proactively in customer events such as webinars, tradeshows and customer site events. + Travel approximately 30-50% of the time. **Qualifications** **What we are looking for:** + 5+ years' of experience in field sales with strong understanding of drug discovery and in particular discovery chemistry. + Experience developing and managing large key accounts typically pharma and biotech. + A minimum education of a B.S. chemistry or pharmacology or related discipline and 5 years of sales experience in selling products and services for drug discovery. Excellent knowledge of the pharmaceutical drug discovery and development process, preferably but not necessary to have worked in drug discovery. + Understanding and prior experience in the CRO market and proven ability to analyze and act on the global business trends to drive regional business development activities. + Strong presentation skills. Collaborative nature to work with multiple internal stakeholders. + Ability to endure normal travel to customer sites via mass transportation, personal car, and air travel. + Ability to travel internationally to major regions around the globe with limited restrictions (sales meetings, customer visits, training and customer audits) **Additional Information** **Salary Range: $125,000 - $150,000/yr.** The position is full-time, Monday-Friday, 8 a.m.- 5 p.m., with overtime as needed. + Excellent full time benefits including comprehensive medical coverage, dental, and vision options + Life and disability insurance + 401(k) with company match + Paid vacation and holidays **Eurofins USA Discovery Services is a Disabled and Veteran Equal Employment Opportunity employer.**

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 50,000 staff across a network of more than 900 independent companies in over 50 countries and operating more than 800 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialized clinical diagnostics testing. In 2021, Eurofins generated total revenues of EUR € 6.7 billion, and has been among the best performing stocks in Europe over the past 20 years. Job Description We're looking for a strong business developer with experience in the drug discovery space to join our team! As a Business Development Manager overseeing key accounts, here's what you'll do: Will be responsible for sales of Eurofins Discovery full portfolio comprised of chemistry, pharmacology, both products and services within assigned key accounts by maintaining current business, expanding to new therapeutic areas and gaining new revenue from other portfolio offerings. Maintain a proficient understanding of the drug discovery process and selling the portfolio to the US client base. Prospect within key accounts for the client persona that requires services or products for use in drug discovery. Build client relationships through use of strategic selling skills and various collaborative approaches with frequent client visits and business reviews. Provide recommendations and feedback for operational strategy needed to meet client requirements. Develop key account business plans to grow account-by-account on a strategic basis and monitor against the goals of the plan on quarterly basis. This includes developing KPIs for accounts to demonstrate success in growing the portfolio of business. Pivoting the plan based on changes in customer need as pertinent and working closely with the operational sites within Eurofins Discovery to adopt to customer requirements. Report on and strategize on competitor activities observed in the region/ globally. Provide monthly reports against key metrics as defined. Develop collaborative relationships with Sr. Leaders of the Eurofins Discovery companies in order to support their business and gain knowledge from them about the business. Work closely with Eurofins sales teams that have relationships with the strategic account in other regions around the globe to effectively implement the account strategy. Work closely and collaboratively with Marketing to design and implement territory and regional strategies to promote the portfolio and the Eurofins Discovery brand. Utilize sales and marketing channels effectively including web site, ecommerce, marketplaces and participate effectively and proactively in customer events such as webinars, tradeshows and customer site events. Travel approximately 30-50% of the time. Qualifications What we are looking for: 5+ years' of experience in field sales with strong understanding of drug discovery and in particular discovery chemistry. Experience developing and managing large key accounts typically pharma and biotech. A minimum education of a B.S. chemistry or pharmacology or related discipline and 5 years of sales experience in selling products and services for drug discovery. Excellent knowledge of the pharmaceutical drug discovery and development process, preferably but not necessary to have worked in drug discovery. Understanding and prior experience in the CRO market and proven ability to analyze and act on the global business trends to drive regional business development activities. Strong presentation skills. Collaborative nature to work with multiple internal stakeholders. Ability to endure normal travel to customer sites via mass transportation, personal car, and air travel. Ability to travel internationally to major regions around the globe with limited restrictions (sales meetings, customer visits, training and customer audits) Additional Information The position is full-time, Monday-Friday, 8 a.m.- 5 p.m., with overtime as needed. Excellent full time benefits including comprehensive medical coverage, dental, and vision options Life and disability insurance 401(k) with company match Paid vacation and holidays Eurofins USA Discovery Services is a Disabled and Veteran Equal Employment Opportunity employer.