Regional Operations Specialist
Operations support specialist job at Res-Care Premier
Our Company Abode Care Partners The Regional Operations Specialist is responsible for coordinating and overseeing the administrative and operational aspects of the Primary Care practice. Responsibilities * Create and manage provider logistics and facility coverage
* Maintain 24/7 call schedules for all practitioners in the assigned region(s) inclusive of PTO requests
* Manage the expense, CME, reimbursement, and payroll processes
* Support new providers through the credentialing process and shadowing, as well manage collaborative agreements for providers in the region(s)
* Serve as point of contact for providers for processes and medical group policies
* Serve as a key contact to support regional clinical directors support account and relationship management and issue resolution
* Support up to 60 providers in one or more regions
Qualifications
* Bachelor's degree in a related field
* Strong interpersonal and communication skills to effectively communicate with Practitioners, office personnel, and patients
* Computer literacy and knowledge of relevant healthcare and administrative software
* Excellent analytical and problem-solving skills
* Organizational and time management skills
* Financial and accounting skills
* Strong leadership, motivation, training, and goal-setting skills
* Understand health and safety standards and medical terminology
* Travel up to 25%
About our Line of Business
Abode Care Partners, an affiliate of BrightSpring Health Services, is a leading provider of integrated medical services, caring for individuals from post-hospitalization to home in various settings ranging from skilled nursing facilities, assisted living, independent living, group homes, and private homes. We bring quality medical care to older adults, people with complex conditions, people with special needs, and individuals with intellectual and/or developmental disabilities while increasing quality of life and safeguarding the dignity of those we serve. For more information, please visit ************************** Follow us on Facebook, LinkedIn, and X.
Salary Range
USD $60,000.00 - $63,000.00 / Year
Auto-ApplyOnboarding Specialist
Charlotte, NC jobs
Octapharma Plasma offers professional opportunities that make a meaningful difference. We enhance the lives of patients who need our life-saving medicines. We reward the donors who provide the plasma we collect to make them. And we inspire growth and development in the teams at our donation centers, offices, and labs. We invite you to do the same in this role:
Onboarding Specialist
This Is What You'll Do:
Plan and coordinate the logistics of new employee onboarding, including scheduling and preparing materials.
Conduct orientation sessions to introduce new hires to the company's culture, values, policies and procedures.
Schedule and coordinate onboarding activities, providing guidance and support to new hires throughout the process.
Ensuring completion of paperwork and following all legal and administrative compliance when onboarding candidates.
Assist new hires with completing the necessary paperwork, including employee forms, benefits enrolment, and IT setup.
Processes I-9 and E-Verify requests.
Processes background checks and drug screens.
This Is Who You Are:
Excellent interpersonal skills, strong written and verbal communication skills.
Highly ambitious and ability to think outside of the box.
Eager to share new ideas and contribute to a team.
Self-motivated and willing to assume the initiative.
Attentive to every detail.
Capable of thriving while working independently.
This Is What It Takes:
2+ years of experience in onboarding and recruitment with a proven track record of successful onboarding processes and employee retention.
Strong knowledge of onboarding best practices, HR policies and procedures, and employment laws and regulations to ensure compliance during the onboarding process.
Strong organizational skills to manage and streamline the onboarding process efficiently.
Excellent communication and interpersonal skills to build rapport with new employees and establish a positive onboarding experience.
Attention to detail and organizational skills to coordinate and manage multiple onboarding processes simultaneously.
Adaptability and flexibility to accommodate the diverse needs and backgrounds of new employees.
Ability to collaborate and work effectively with remote team members with prior experience in corporate onboarding.
Proficiency in Microsoft Office Suite.
Proficiency in using HRIS systems and experience with different applicant tracking systems.
May require travel to assist field locations with recruitment.
We're widely known and respected for our benefits and for leadership that is supportive and hands-on.
Formal training
Outstanding plans for medical, dental, and vision insurance
Health savings account (HSA)
Employee assistance program (EAP)
Wellness program
401 (k) retirement plan
Paid time off
Company-paid holidays
Personal time
More About Octapharma Plasma, Inc.
With donation centers and team members throughout the U.S., Octapharma Plasma, Inc. collects plasma to create life-saving medicines for patients worldwide. We are growing at an impressive pace, and so is the positive impact of our work. Our community relies on teamwork, compassion, and expertise to get things done the right way, while making a meaningful difference in the lives we touch.
INNER SATISFACTION.
OUTSTANDING IMPACT.
Specialist, Product Technical Support
Irvine, CA jobs
SummaryJob Description
We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of healthâ„¢ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us.
Join our team and make an impact by supporting BD's Advanced Patient Monitoring (APM) product portfolio. As a Specialist, Product Technical Support, you will play a key role in diagnosing and resolving complex product issues in critical care settings while serving as a trusted resource for healthcare professionals and global affiliates. Leveraging your clinical knowledge and technical expertise, you will ensure optimal product performance, guide customers through system integrations, and deliver exceptional service. If you thrive in a fast-paced environment and are passionate about improving patient outcomes through innovative monitoring solutions, this is the opportunity for you.
This remote based position must be within Pacific Standard Time (PST) or Mountain Standard Time (MST) zones to ensure effective collaboration with cross-functional teams.
Key Responsibilities:
Assess complex product malfunctions by analyzing incident platform parameters in critical care settings, procedures performed, and product usage.
Diagnose and intake complex product issues using clinical expertise and APM product knowledge, serving as a primary point of contact for USA and occasionally global affiliates and medical professionals.
Advise internal stakeholders (e.g., Sales Representatives) and external customers on product differentiation and specifications, and guide customers through the setup of various product interfacing Platforms.
Accurately document detailed call intake information in the JDE Enterprise Resource System.
Follow up with customers to obtain additional information or confirm product receipt for service.
Collaborate with internal departments (e.g., R&D, Operations, Service, Quality) to resolve customer issues and assist in investigations.
Assess and communicate financial charges related to service activities, including possibility of service contracts where applicable, and follow up with customers for purchase order or credit card information to process service orders.
Generate appropriate transactions (e.g., equipment replacements, loaners, purchase orders, install base updates) within the JDE Enterprise Resource System.
Provide and coordinate return shipment information to customers.
Other duties as assigned.
Education and Experience required:
High school degree required.
3+ years experience in a hospital or medical setting such as RN and/or an anesthesia technician with Experience in ICU (Intensive Care Units), CCU (Critical Care Unit), and/or OR (Operating Room).
Bedside experience with APM products
Knowledge and Skills required:
Proven proficiency with Microsoft Office Suite including Word, PowerPoint, Access, Excel, Outlook and Teams.
Working knowledge of APM policies, procedures, and guidelines related to technical products.
Solid understanding of product usage and clinical environments in critical care settings.
Strong written and verbal communication skills with the ability to build effective interpersonal relationships and interact effectively across all organizational levels.
Excellent problem-solving, organizational, analytical, and critical thinking abilities, with strong attention to detail and accuracy in all tasks.
Moderate knowledge of electronic medical systems (EMR), and familiarity with how products are applied in clinical practice.
Skilled at managing competing priorities in a fast-paced environment.
Collaborative team player with experience working on cross-functional projects.
Proven ability to build and maintain productive internal and external working relationships.
Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control.
Preferred qualifications:
Associate or bachelor's degree in a healthcare related field with good knowledge of the medical device industry.
Bilingual Spanish preferred (read, write and speak).
Work environment:
Must be able to travel for one (1) week or more as needed to attend APM product and clinical trainings within the first six (6) months of employment and periodically thereafter as needed, in Irvine California (or other location as defined).
Must demonstrate flexibility to work rotational schedules every 5-weeks.
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
Why Join Us?
A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.
To learn more about BD visit **********************
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.
Required Skills
Optional Skills
.
Primary Work LocationUSA CA - Irvine Laguna CanyonAdditional LocationsWork ShiftNA (United States of America)
At BD, we are strongly committed to investing in our associates-their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.
Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates' progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles.
Salary Range Information
$70,200.00 - $115,800.00 USD Annual
Auto-ApplyLaboratory Application Specialist
Exton, PA jobs
Laboratory Application Specialist-Large Molecule
Department: Biomarker & Biologics Employment Type: Full-time
Frontage Laboratories
Frontage Laboratories Inc. is an award winning, full-service, CRO/Contract Research Organization operating over 25 state-of-the-art laboratories across the US, Canada and China. Our core competencies include drug metabolism, pharmacokinetics/ pharmacodynamics (PK/PD), safety and toxicology, bioanalytical services, chemistry and manufacturing controls for drug development, and core laboratory services for clinical trials.
Position Summary:
Laboratory Application Specialist-Large Molecule - a role that is to support lab operational and studies in a regulated (GLP/GCLP) research environment, including but not limited to documentation and data archival, sample handling, and other activities to support the studies. This role will support project PIs (principal investigator) with documentation, and coordination tasks, sample handling, ensuring compliance with GLP/GCLP standards and efficient study progression from setup to completion.
Key Responsibilities:
1. Laboratory Operations Support
Assist in daily laboratory activities such as sample management, labeling, preparation, and storage.
Maintain laboratory supplies, reagents, and consumables inventory to support ongoing projects.
Support instrument setup, calibration, and routine maintenance under supervision.
Other assigned tasks
2. Study Coordination and Documents/Data Archival
Support study PIs with project documentation and study setup tasks.
Assist in compiling data summaries, study logs, and project documents and reports.
Assist and maintain study records, worksheets, and study files according to SOPs.
Ensure all documents are reviewed, signed, and filed accurately.
Support document archival and retrieval activities per GLP/GCLP and company retention requirements.
Assist with electronic document uploads and metadata entry in LIMS or document management systems.
Follow all company SOPs, GLP/GCLP requirements, and data integrity standards.
3. Continuous Improvement
Identify opportunities to improve relative workflows or documentation processes.
Support implementation of digital tools for study tracking or data management.
Participate in cross-functional process improvement initiatives.
Qualifications:
Education:
Bachelor's degree in Life Sciences, Biology, Chemistry, Biochemistry, or a related scientific discipline.
Experience:
0-3 years of experience in lab assistant, document management, or records management (preferably in a regulated industry such as pharmaceutical, biotech, or CRO).
Experience with document control systems (e.g., SharePoint, Documentum, or similar).
Familiarity with regulatory documentation standards (e.g., GxP, GLP) preferred.
Skills:
Strong organizational and time management abilities with attention to detail.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Analytical mindset with focus on process accuracy and compliance.
Core Competencies:
Accountability and ownership
Process-oriented and detail-focused
Team collaboration and cross-functional coordination
Data and document integrity awareness
Problem-solving and initiative-taking
Preferred Qualifications (optional):
Experience in a laboratory, clinical, or regulatory documentation setting.
Knowledge of long-term data retention and archival best practices.
Familiarity with electronic archiving systems and metadata management.
Salary and Benefits:
Frontage Laboratories offers a competitive compensation and benefits package including health and dental insurance, a 401(k) plan, disability insurance, and life insurance.
Frontage Laboratories Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Auto-ApplyLaboratory Application Specialist
Exton, PA jobs
Job Description
Laboratory Application Specialist-Large Molecule
Department: Biomarker & Biologics Employment Type: Full-time
Frontage Laboratories
Frontage Laboratories Inc. is an award winning, full-service, CRO/Contract Research Organization operating over 25 state-of-the-art laboratories across the US, Canada and China. Our core competencies include drug metabolism, pharmacokinetics/ pharmacodynamics (PK/PD), safety and toxicology, bioanalytical services, chemistry and manufacturing controls for drug development, and core laboratory services for clinical trials.
Position Summary:
Laboratory Application Specialist-Large Molecule - a role that is to support lab operational and studies in a regulated (GLP/GCLP) research environment, including but not limited to documentation and data archival, sample handling, and other activities to support the studies. This role will support project PIs (principal investigator) with documentation, and coordination tasks, sample handling, ensuring compliance with GLP/GCLP standards and efficient study progression from setup to completion.
Key Responsibilities:
1. Laboratory Operations Support
Assist in daily laboratory activities such as sample management, labeling, preparation, and storage.
Maintain laboratory supplies, reagents, and consumables inventory to support ongoing projects.
Support instrument setup, calibration, and routine maintenance under supervision.
Other assigned tasks
2. Study Coordination and Documents/Data Archival
Support study PIs with project documentation and study setup tasks.
Assist in compiling data summaries, study logs, and project documents and reports.
Assist and maintain study records, worksheets, and study files according to SOPs.
Ensure all documents are reviewed, signed, and filed accurately.
Support document archival and retrieval activities per GLP/GCLP and company retention requirements.
Assist with electronic document uploads and metadata entry in LIMS or document management systems.
Follow all company SOPs, GLP/GCLP requirements, and data integrity standards.
3. Continuous Improvement
Identify opportunities to improve relative workflows or documentation processes.
Support implementation of digital tools for study tracking or data management.
Participate in cross-functional process improvement initiatives.
Qualifications:
Education:
Bachelor's degree in Life Sciences, Biology, Chemistry, Biochemistry, or a related scientific discipline.
Experience:
0-3 years of experience in lab assistant, document management, or records management (preferably in a regulated industry such as pharmaceutical, biotech, or CRO).
Experience with document control systems (e.g., SharePoint, Documentum, or similar).
Familiarity with regulatory documentation standards (e.g., GxP, GLP) preferred.
Skills:
Strong organizational and time management abilities with attention to detail.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Analytical mindset with focus on process accuracy and compliance.
Core Competencies:
Accountability and ownership
Process-oriented and detail-focused
Team collaboration and cross-functional coordination
Data and document integrity awareness
Problem-solving and initiative-taking
Preferred Qualifications (optional):
Experience in a laboratory, clinical, or regulatory documentation setting.
Knowledge of long-term data retention and archival best practices.
Familiarity with electronic archiving systems and metadata management.
Salary and Benefits:
Frontage Laboratories offers a competitive compensation and benefits package including health and dental insurance, a 401(k) plan, disability insurance, and life insurance.
Frontage Laboratories Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Laboratory Application Specialist
Exton, PA jobs
Laboratory Application Specialist-Large Molecule Department: Biomarker & Biologics Employment Type: Full-time Frontage Laboratories Frontage Laboratories Inc. is an award winning, full-service, CRO/Contract Research Organization operating over 25 state-of-the-art laboratories across the US, Canada and China. Our core competencies include drug metabolism, pharmacokinetics/ pharmacodynamics (PK/PD), safety and toxicology, bioanalytical services, chemistry and manufacturing controls for drug development, and core laboratory services for clinical trials.
Position Summary:
Laboratory Application Specialist-Large Molecule - a role that is to support lab operational and studies in a regulated (GLP/GCLP) research environment, including but not limited to documentation and data archival, sample handling, and other activities to support the studies. This role will support project PIs (principal investigator) with documentation, and coordination tasks, sample handling, ensuring compliance with GLP/GCLP standards and efficient study progression from setup to completion.
Key Responsibilities:
1. Laboratory Operations Support
* Assist in daily laboratory activities such as sample management, labeling, preparation, and storage.
* Maintain laboratory supplies, reagents, and consumables inventory to support ongoing projects.
* Support instrument setup, calibration, and routine maintenance under supervision.
* Other assigned tasks
2. Study Coordination and Documents/Data Archival
* Support study PIs with project documentation and study setup tasks.
* Assist in compiling data summaries, study logs, and project documents and reports.
* Assist and maintain study records, worksheets, and study files according to SOPs.
* Ensure all documents are reviewed, signed, and filed accurately.
* Support document archival and retrieval activities per GLP/GCLP and company retention requirements.
* Assist with electronic document uploads and metadata entry in LIMS or document management systems.
* Follow all company SOPs, GLP/GCLP requirements, and data integrity standards.
3. Continuous Improvement
* Identify opportunities to improve relative workflows or documentation processes.
* Support implementation of digital tools for study tracking or data management.
* Participate in cross-functional process improvement initiatives.
Qualifications:
Education:
* Bachelor's degree in Life Sciences, Biology, Chemistry, Biochemistry, or a related scientific discipline.
Experience:
* 0-3 years of experience in lab assistant, document management, or records management (preferably in a regulated industry such as pharmaceutical, biotech, or CRO).
* Experience with document control systems (e.g., SharePoint, Documentum, or similar).
* Familiarity with regulatory documentation standards (e.g., GxP, GLP) preferred.
Skills:
* Strong organizational and time management abilities with attention to detail.
* Excellent communication and interpersonal skills.
* Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
* Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
* Analytical mindset with focus on process accuracy and compliance.
Core Competencies:
* Accountability and ownership
* Process-oriented and detail-focused
* Team collaboration and cross-functional coordination
* Data and document integrity awareness
* Problem-solving and initiative-taking
Preferred Qualifications (optional):
* Experience in a laboratory, clinical, or regulatory documentation setting.
* Knowledge of long-term data retention and archival best practices.
* Familiarity with electronic archiving systems and metadata management.
Salary and Benefits:
Frontage Laboratories offers a competitive compensation and benefits package including health and dental insurance, a 401(k) plan, disability insurance, and life insurance.
Frontage Laboratories Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Specialist III Biopharma Manufacturing Technical Support
Sanford, FL jobs
Astellas Pharma Inc. is a pharmaceutical company conducting business in more than 70 countries around the world. We are committed to turning innovative science into medical solutions that bring value and hope to patients and their families. Keeping our focus on addressing unmet medical needs and conducting our business with ethics and integrity enables us to improve the health of people throughout the world. For more information on Astellas, please visit our website at *****************
The Role:
The Specialist III Biopharma Manufacturing Technical Support will be part of the Manufacturing team. The Specialist role is responsible for the support of manufacturing operations typically assigned to either Upstream, Downstream, or Filling. The incumbent will work with cross functional teams including Quality Assurance, Process Engineering, Supply Chain, and Manufacturing. The Senior Manufacturing Specialist typically reports to the Manager, Sr Manager, or Associate Director of Manufacturing.
Responsibilities:
* Responsible for manufacturing reform / updates, including SOPs and batch records, ensuring all proposed updates are reviewed / approved prior to issuance.
* Will develop and deliver GMP and/or Manufacturing-related training to Manufacturing floor staff and facilitate updates or improvements to on-the-job training platforms while ensuring training curriculum is updated to reflect current process configurations.
* Will monitor process performance metrics, investigating operational issues, escalating potential nonconformances to management and QA as deemed appropriate.
* Responsible for leading Manufacturing nonconformances in the Quality Management System, identifying true root cause of incidents and recommending appropriate corrective / preventive actions when required.
* Responsible for change records, overseeing comprehensive implementation plans for investigations and/or continuous improvement changes, ensuring processes changes are in accordance with AGT's policies and procedures, regulatory requirements, guidelines, and recommendations. As assigned, will serve as project lead, or participate as a Technical SME on other site specific and/or cross-site programs.
* Will work with outside vendors and internal departments (maintenance, engineering, quality, etc.) to troubleshoot equipment performance issues.
* Assists with various audits and Facility walk throughs, responses, and corrections.
* Coordinates with other departments to schedule work and other activities that impact manufacturing site milestones.
* Will design new or modify process MTL's, contribute to the population / maintenance of process descriptions, and maintain product specific sample plans for incoming clinical tech transfer programs.
* Oracle SME, responsible for the population and maintenance product specific work definitions.
Quantitative Dimensions:
The Specialist III BioPharma Manufacturing Technical Support will ensure the delivery of GLP and GMP material by ensuring manufacturing systems and practices are consistent, follow AGT policies and procedures, regulatory requirements, guidelines, and recommendations. They will implement GMP procedures and Batch Records, seek out, initiate, and lead process improvements, and under direction of management, will provide all training and resources to the Manufacturing staff. This role serves as the Mfg. Technical Subject Matter Expect (SME) for Mfg. Operations.
Organizational Context:
The Specialist III BioPharma Manufacturing Technical Support, will report to Team Lead BioPharma Manufacturing Operations or Lead BioPharma Manufacturing Operations. This role is expected to Model our Core Values and to demonstrate work performance as someone who exemplifies the culture we want to create; operates with transparency; is trusted; and supports the overall mission and vision of Astellas Gene Therapies and the Astellas organization.
IT Support Specialist
Fort Lauderdale, FL jobs
Job DescriptionAbout Us
At The Pharmacy Hub, we collaborate with pharmaceutical brands, manufacturers, health brands, telemedicine providers, and healthcare companies to deliver essential products directly to patients. Our expertise allows us to seamlessly distribute pharmaceuticals, medical devices, and other healthcare products to consumers, ensuring greater accessibility and convenience.
Core Values
The Pharmacy Hub is dedicated to breaking barriers in healthcare by championing access, intervention and affordability.
Customer-first mindset - we develop strong partnerships with telehealth platforms and healthcare companies to enhance access and understand their specific needs
Innovation for intervention in care - we develop advanced compounding solutions and products to better support patient health outcomes
Continuous improvement - we continuously improve our processes and offerings through intelligent, honest and transparent practices to deliver cost-effective solutions that truly benefit our clients and their patients.
You will play a pivotal role in maintaining these values and contributing to the company's mission of redefining healthcare delivery through superior pharmacy services.
Job Summary
The Pharmacy Hub seeks IT Support Specialist to provide critical floor-level technical support across all departments. This role requires a self-sufficient technician who can handle diverse hardware/software issues and manage IT assets. You'll work in a fast-paced environment where you'll learn multiple systems quickly and solve problems independently after initial training. An ideal candidate excels in dynamic environments and can juggle multiple tasks while delivering consistent, reliable support.
Requirements
1+ years of IT support experience
Bilingual Proficiency (English and Spanish)
Strong Windows 10/11 and basic mac OS support skills
Experience with printer and peripheral device troubleshooting
Basic networking knowledge (TCP/IP, DNS, DHCP)
Basic understanding of Active Directory
Familiarity with ticketing systems
Ability to research solutions independently
CompTIA A+ certification strongly preferred
Who We Need
Self-sufficient problem solver - After initial training, you'll own issues from start to resolution
Fast learner - You'll be learning multiple systems quickly in a fast-paced environment with many moving pieces
Proactive - Spot problems before they escalate, suggest improvements
Flexible - Schedule varies based on operational needs
What You'll Be Doing
Troubleshoot printers (office and label), barcode scanners, Windows PCs/laptops, and
MacBooks
Perform basic network troubleshooting (connectivity, wireless, IP configurations)
Image and deploy computers using established processes
Manage IT assets: receiving, labeling, checking in/out, inventory tracking
Create system accounts as needed (training provided)
Reset passwords and unlock accounts
Document solutions in Confluence knowledge base
Research and implement fixes independently
Respond to helpdesk tickets within SLA
Escalate complex issues to IT management or engineering teams
What We Offer
Competitive salary.
Bonus program based on productivity and efficiency.
Flexible scheduling options.
Opportunities for growth in a rapidly expanding telepharmacy practice.
Collaborative and innovative work environment focused on patient safety and compliance.
Work Schedule
Standard: Monday to Friday
Must be flexible to adapt to inspections, audits, or urgent compliance/quality needs
Pay Range$50,000-$51,000 USD
Benefits:
401(k) with up to 4% matching
Medical, dental, vision and life insurance
Paid time off
Paid public holidays
At The Pharmacy Hub, we don't just offer jobs-we offer opportunities for career growth and development. We take pride in our fast-paced, team-driven culture and are committed to supporting our employees in achieving success.
If you're ready to join a company that values hard work, dedication, and teamwork, apply today! We look forward to welcoming you to The Pharmacy Hub and working together to deliver top-tier pharmacy fulfillment solutions.
IT Support Specialist
Fort Lauderdale, FL jobs
About Us
At The Pharmacy Hub, we collaborate with pharmaceutical brands, manufacturers, health brands, telemedicine providers, and healthcare companies to deliver essential products directly to patients. Our expertise allows us to seamlessly distribute pharmaceuticals, medical devices, and other healthcare products to consumers, ensuring greater accessibility and convenience.
Core Values
The Pharmacy Hub is dedicated to breaking barriers in healthcare by championing access, intervention and affordability.
Customer-first mindset - we develop strong partnerships with telehealth platforms and healthcare companies to enhance access and understand their specific needs
Innovation for intervention in care - we develop advanced compounding solutions and products to better support patient health outcomes
Continuous improvement - we continuously improve our processes and offerings through intelligent, honest and transparent practices to deliver cost-effective solutions that truly benefit our clients and their patients.
You will play a pivotal role in maintaining these values and contributing to the company's mission of redefining healthcare delivery through superior pharmacy services.
Job Summary
The Pharmacy Hub seeks IT Support Specialist to provide critical floor-level technical support across all departments. This role requires a self-sufficient technician who can handle diverse hardware/software issues and manage IT assets. You'll work in a fast-paced environment where you'll learn multiple systems quickly and solve problems independently after initial training. An ideal candidate excels in dynamic environments and can juggle multiple tasks while delivering consistent, reliable support.
Requirements
1+ years of IT support experience
Bilingual Proficiency (English and Spanish)
Strong Windows 10/11 and basic mac OS support skills
Experience with printer and peripheral device troubleshooting
Basic networking knowledge (TCP/IP, DNS, DHCP)
Basic understanding of Active Directory
Familiarity with ticketing systems
Ability to research solutions independently
CompTIA A+ certification strongly preferred
Who We Need
Self-sufficient problem solver - After initial training, you'll own issues from start to resolution
Fast learner - You'll be learning multiple systems quickly in a fast-paced environment with many moving pieces
Proactive - Spot problems before they escalate, suggest improvements
Flexible - Schedule varies based on operational needs
What You'll Be Doing
Troubleshoot printers (office and label), barcode scanners, Windows PCs/laptops, and
MacBooks
Perform basic network troubleshooting (connectivity, wireless, IP configurations)
Image and deploy computers using established processes
Manage IT assets: receiving, labeling, checking in/out, inventory tracking
Create system accounts as needed (training provided)
Reset passwords and unlock accounts
Document solutions in Confluence knowledge base
Research and implement fixes independently
Respond to helpdesk tickets within SLA
Escalate complex issues to IT management or engineering teams
What We Offer
Competitive salary.
Bonus program based on productivity and efficiency.
Flexible scheduling options.
Opportunities for growth in a rapidly expanding telepharmacy practice.
Collaborative and innovative work environment focused on patient safety and compliance.
Work Schedule
Standard: Monday to Friday
Must be flexible to adapt to inspections, audits, or urgent compliance/quality needs
Pay Range$50,000-$51,000 USD
Benefits:
401(k) with up to 4% matching
Medical, dental, vision and life insurance
Paid time off
Paid public holidays
At The Pharmacy Hub, we don't just offer jobs-we offer opportunities for career growth and development. We take pride in our fast-paced, team-driven culture and are committed to supporting our employees in achieving success.
If you're ready to join a company that values hard work, dedication, and teamwork, apply today! We look forward to welcoming you to The Pharmacy Hub and working together to deliver top-tier pharmacy fulfillment solutions.
Auto-ApplyIT Helpdesk Technician
Lehighton, PA jobs
Behavioral Health Associates (BHA) is an educational organization. We offer an academic learning environment integrated with behavioral support services for students diagnosed with emotional/behavioral disorders to empower the students in overcoming challenges and creating new stories for their lives.
We currently have an opening for a full-time IT Helpdesk Technician.
POSITION GOAL
You will be the first line of defense for our users, providing efficient and friendly support across a range of hardwares, software, and network issues.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Troubleshoot user issues related to desktops, laptops, chromebooks, iPads, Onescreen Interactive Whiteboards, projectors, software applications, network connectivity, as well as other devices and applications.
Provide clear and concise explanations of technical concepts to users with varying levels of technical expertise.
Document issues and resolutions to build a knowledge base and improve future support.
Escalate complex issues to senior IT staff as needed.
Maintain and update ticketing system and documentation.
Stay up-to-date on the latest technology trends and best practices.
Travel between our locations to support our various buildings and programs.
Contribute to a positive and collaborative IT environment.
Attend staff meetings as required.
Follow any other job-related directions or duties as instructed by your supervisor.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Experience in a technical support role, in an IT Helpdesk setting, preferred.
Strong understanding of computer hardware, software, and networking concepts.
Passionate about technology and willing to learn new things.
Ability to work independently and as a team.
Experience with Microsoft 365, Google Workspace, and Microsoft Office.
Strong written and oral communication skills.
Ability to problem-solve and methodical approach to troubleshooting.
Certifications in IT support or related fields, preferred.
Customer service experience, preferred.
Basic knowledge of structured cabling, preferred.
BENEFITS
Full Time, Year-Round
Paid Leave for Sick, Personal, and Vacation Days
Time Off for Holidays
Choice of Two Medical Plans, Dental, Vision and Voluntary Life Insurance
Company Paid: Group Life Insurance and Employee Assistance Program
Retirement Plan with Company Match up to 3% of your Annual Salary
Tuition Reimbursement
When applying to this position, please include a copy of your letter of interest, resume, current clearances and BHA's employment application.
Click Here to complete BHA's Employment Application for Support Staff (Non-Teaching Positions)
BHA is committed to a diverse and inclusive workplace. BHA is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age or other legally protected status.
Commercial Operations Specialist
Deerfield, IL jobs
Do you want to join a team where the mission is meaningful, the challenges are complex, and you can directly see the results of your hard work? Lundbeck is a global biopharmaceutical company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with neurological and psychiatric diseases. Lundbeck employees are inspired and driven by our purpose to advance brain health and transform lives. Join us on our journey of growth!
**Summary:**
The Commercial Operations Specialist is responsible for specific Commercial Operations support including managing end-to-end process of promotional material inventory, fulfillment, and compliance, FDA 2253 submissions and field operations day to day support. The specialist manages promotional material inventory and distribution through our warehouse vendor and supports both field and home office personnel through streamlined ordering systems, tracking, and reporting. Additionally, in partnership with Regulatory Affairs, Promotional Review Committees (PRC/MLR), and Marketing, this role ensures timely and accurate submission of promotional materials to the FDA's Office of Prescription Drug Promotion (OPDP). The specialist will also coordinate onboarding and offboarding of sales representatives as it relates to support of speaker programs, fleet and sampling activities.
**Essential Functions:**
**Inventory Management**
+ Confirm shipments of inventory, quantities and accuracy of Advance Stock Notification Forms and reconcile discrepancies with Lundbeck and Lundbeck 3rd parties as necessary
+ Manage custom assembly and kitting requirements with the fulfillment warehouse as applicable
+ Coordinate with commercial team and warehouse to ensure timely shipment of materials to Lundbeck sales force based on pre-determined timelines
+ Proactively provide inventory reports and metrics to aid in compliance of promotional materials
+ Collaborate with Lundbeck commercial teams regarding inventory on monthly basis to ensure appropriate amount of orderable materials and destruction/discontinuation as necessary
+ Coordinate large shipments to conventions and sales meetings
+ Manage and update as necessary the online ordering tool for home office and field personnel
+ Train new sales force employees on use of the online order tool
+ Monitor fulfilment and warehousing spend to ensure budget efficiencies
**2253 Submission Management**
+ Prepare and submit FDA Form 2253 with final promotional materials, ensuring accuracy and compliance
+ Maintain submission records, reference numbers, and archives per internal SOPs and regulatory requirements.
+ Ensure monthly Social Media reports are reviewed, updated and submitted to FDA in timely manner
**Onboarding/Offboarding sales force**
+ Coordinate the setup and delivery of a fleet vehicle or rental, including working with third-party vendors to arrange vehicle logistics and secure a sample storage unit, if applicable.
+ Partner with vendors to provide access to systems needed to support sampling, speaker program and fleet activities.
+ Schedule vehicle retrievals through third-party vendors when needed.
+ Assist with the transferring and delivering of samples once product certification is complete, if applicable.
+ Manage the return or transfer of company samples, and work with Compliance Operations Compliance Manager to escalate and report any instances of non-compliance or lack of response
**Required Education, Experience, and Skills:**
+ Accredited bachelor's degree
+ 2 years of experience in Biotech, Medical Device or Pharmaceutical regulatory operations, regulatory affairs, marketing operations, or promotional review (PRC/MLR)
+ Familiarity with pharmaceutical promotional materials, labeling, and compliance requirements.
+ Basic understanding of inventory processes and comfort learning to use online ordering systems, databases, and simple reporting tools.
+ Attention to detail and problem-solving skills
+ Strong verbal and written communication skills
**Preferred Education, Experience, and Skills:**
+ Experience with supporting operational needs (sampling, fleet, speaker programs) of a nationally dispersed field sales force
+ Skilled in managing timelines, vendors, and cross-functional collaboration.
+ Proficient in generating and interpreting inventory reports and metrics.
+ Experience coordinating shipments, kitting, and warehousing logistics.
+ Experience with FDA Form 2253 submissions or demonstrated understanding of the process
The range displayed is specifically for those potential hires who will work or reside in the state of Illinois, if selected for this role, and may vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Salary Pay Range: $80,000 - $95,000 and eligibility for a 10% bonus target based on company and individual performance. Benefits for this position include flexible paid time off (PTO), health benefits to include Medical, Dental and Vision and company match 401k. Additional benefits information can be found on our career site. Applications accepted on an ongoing basis.\#LI-LM1, #LI-Hybrid
**Why Lundbeck**
Lundbeck offers a robust and comprehensive benefits package to help employees live well and protect their health, family, and everyday life. Information regarding our benefit offering can be found on theU.S. career site (***************************************************************************************************************** .
_Lundbeck is committed to working with and providing reasonable accommodations to disabled veterans and other individuals with disabilities during our employment application process. If, because of a disability, you need a reasonable accommodation for any part of the application process, please visit theU.S. career site (*********************************************************************** ._
_Lundbeck is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, and any other characteristic protected by law, rule, or regulation. Lundbeck participates inE-Verify (****************************************************************************************************************************** ._
**About Lundbeck**
At Lundbeck, our most important contribution is easing the burden of the millions of people living with brain disorders. Whether it is migraine, depression, or other brain disorders, patients, their carers, and society as a whole depend on us.
Through cutting edge science and strong partnerships, we develop and market some of the world's leading treatments, expanding into neuro-specialty and neuro-rare from our strong legacy within psychiatry and neurology.
The brain health challenge is real. Our commitment is real. Our impact is real.
**About Lundbeck**
At Lundbeck, our most important contribution is easing the burden of the millions of people living with brain disorders. Whether it is migraine, depression, or other brain disorders, patients, their carers, and society as a whole depend on us.
Through cutting edge science and strong partnerships, we develop and market some of the world's leading treatments, expanding into neuro-specialty and neuro-rare from our strong legacy within psychiatry and neurology.
The brain health challenge is real. Our commitment is real. Our impact is real.
Commercial Operations Specialist
Deerfield, IL jobs
Do you want to join a team where the mission is meaningful, the challenges are complex, and you can directly see the results of your hard work? Lundbeck is a global biopharmaceutical company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with neurological and psychiatric diseases. Lundbeck employees are inspired and driven by our purpose to advance brain health and transform lives. Join us on our journey of growth!
Summary:
The Commercial Operations Specialist is responsible for specific Commercial Operations support including managing end-to-end process of promotional material inventory, fulfillment, and compliance, FDA 2253 submissions and field operations day to day support. The specialist manages promotional material inventory and distribution through our warehouse vendor and supports both field and home office personnel through streamlined ordering systems, tracking, and reporting. Additionally, in partnership with Regulatory Affairs, Promotional Review Committees (PRC/MLR), and Marketing, this role ensures timely and accurate submission of promotional materials to the FDA's Office of Prescription Drug Promotion (OPDP). The specialist will also coordinate onboarding and offboarding of sales representatives as it relates to support of speaker programs, fleet and sampling activities.
Essential Functions:
Inventory Management
* Confirm shipments of inventory, quantities and accuracy of Advance Stock Notification Forms and reconcile discrepancies with Lundbeck and Lundbeck 3rd parties as necessary
* Manage custom assembly and kitting requirements with the fulfillment warehouse as applicable
* Coordinate with commercial team and warehouse to ensure timely shipment of materials to Lundbeck sales force based on pre-determined timelines
* Proactively provide inventory reports and metrics to aid in compliance of promotional materials
* Collaborate with Lundbeck commercial teams regarding inventory on monthly basis to ensure appropriate amount of orderable materials and destruction/discontinuation as necessary
* Coordinate large shipments to conventions and sales meetings
* Manage and update as necessary the online ordering tool for home office and field personnel
* Train new sales force employees on use of the online order tool
* Monitor fulfilment and warehousing spend to ensure budget efficiencies
2253 Submission Management
* Prepare and submit FDA Form 2253 with final promotional materials, ensuring accuracy and compliance
* Maintain submission records, reference numbers, and archives per internal SOPs and regulatory requirements.
* Ensure monthly Social Media reports are reviewed, updated and submitted to FDA in timely manner
Onboarding/Offboarding sales force
* Coordinate the setup and delivery of a fleet vehicle or rental, including working with third-party vendors to arrange vehicle logistics and secure a sample storage unit, if applicable.
* Partner with vendors to provide access to systems needed to support sampling, speaker program and fleet activities.
* Schedule vehicle retrievals through third-party vendors when needed.
* Assist with the transferring and delivering of samples once product certification is complete, if applicable.
* Manage the return or transfer of company samples, and work with Compliance Operations Compliance Manager to escalate and report any instances of non-compliance or lack of response
Required Education, Experience, and Skills:
* Accredited bachelor's degree
* 2 years of experience in Biotech, Medical Device or Pharmaceutical regulatory operations, regulatory affairs, marketing operations, or promotional review (PRC/MLR)
* Familiarity with pharmaceutical promotional materials, labeling, and compliance requirements.
* Basic understanding of inventory processes and comfort learning to use online ordering systems, databases, and simple reporting tools.
* Attention to detail and problem-solving skills
* Strong verbal and written communication skills
Preferred Education, Experience, and Skills:
* Experience with supporting operational needs (sampling, fleet, speaker programs) of a nationally dispersed field sales force
* Skilled in managing timelines, vendors, and cross-functional collaboration.
* Proficient in generating and interpreting inventory reports and metrics.
* Experience coordinating shipments, kitting, and warehousing logistics.
* Experience with FDA Form 2253 submissions or demonstrated understanding of the process
The range displayed is specifically for those potential hires who will work or reside in the state of Illinois, if selected for this role, and may vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Salary Pay Range: $80,000 - $95,000 and eligibility for a 10% bonus target based on company and individual performance. Benefits for this position include flexible paid time off (PTO), health benefits to include Medical, Dental and Vision and company match 401k. Additional benefits information can be found on our career site. Applications accepted on an ongoing basis. #LI-LM1, #LI-Hybrid
Why Lundbeck
Lundbeck offers a robust and comprehensive benefits package to help employees live well and protect their health, family, and everyday life. Information regarding our benefit offering can be found on the U.S. career site.
Lundbeck is committed to working with and providing reasonable accommodations to disabled veterans and other individuals with disabilities during our employment application process. If, because of a disability, you need a reasonable accommodation for any part of the application process, please visit the U.S. career site.
Lundbeck is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, and any other characteristic protected by law, rule, or regulation. Lundbeck participates in E-Verify.
About Lundbeck
At Lundbeck, our most important contribution is easing the burden of the millions of people living with brain disorders. Whether it is migraine, depression, or other brain disorders, patients, their carers, and society as a whole depend on us.
Through cutting edge science and strong partnerships, we develop and market some of the world's leading treatments, expanding into neuro-specialty and neuro-rare from our strong legacy within psychiatry and neurology.
The brain health challenge is real. Our commitment is real. Our impact is real.
About Lundbeck
At Lundbeck, our most important contribution is easing the burden of the millions of people living with brain disorders. Whether it is migraine, depression, or other brain disorders, patients, their carers, and society as a whole depend on us.
Through cutting edge science and strong partnerships, we develop and market some of the world's leading treatments, expanding into neuro-specialty and neuro-rare from our strong legacy within psychiatry and neurology.
The brain health challenge is real. Our commitment is real. Our impact is real.
PCR Application Specialist
Horsham, PA jobs
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.
Eurofins is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. Eurofins is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. The Group also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.
In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to 55,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 50 countries. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.
Job Description
The GSD US Food Safety team is looking to hire a PCR food application specialist for North America. The application specialist is a new position that will work exclusively with the GSD line of newly launched BACGene GO PCR based test kits for food pathogens, which includes salmonella and listeria currently but expansion to other pathogens is expected in the future. The application specialist will be an integral part of the food safety team as we introduce products to the food testing laboratory and food company marketplace. The application specialist will also require knowledge of thermocyclers and will be trained on understanding results based on GSD's Pure software. We are looking to fill this position immediately.
RESPONSIBILITIES:
* Serve as a BACGene RT-PCR and pathogen expert to clients and internal team members.
* Conduct webinars and workshops to demonstrate and provide technical expertise, support and training to clients as it relates to BACGene applications remotely and on-site.
* Create presentations, videos and other training materials as required for webinars, workshops and training sessions.
* Interfaces between clients/potential clients and GSD company (US/Europe) development teams, skillfully forwarding pertinent suggestions and ideas to development for inclusion in future enhancements of pathogen test kits.
* Participate in the product development process. (As Application Specialist, you will gain unique insight into the needs and issues facing clients which is knowledge that is part of the important feedback loop to the product management and quality assurance teams identifying product gaps and ensuring high quality deliverables.
* Manage and develop where applicable BACGene kit documentation and technical support content including user manuals video-based tutorials and training tools.
* Attend conferences and exhibitions, meet with clients and demonstrate BACGene food pathogen testing solutions. Help with the product setup process as well as provide product presentations to customers and visitors during trade shows.
* Work together with sales, technical teams and user groups to solve clients' problems with available technology including BACGene hardware, Pure software, and external lab support.
Qualifications
* Experience with PCR kits and equipment for food applications. A deep understanding of PCR and the challenges faced by professionals in the food industry.
* A bachelor's degree in molecular biology, genetics, biochemistry or similar field is required.
* Strong presentation skills with sales ability
* Ability to absorb and convey highly technical information.
* A hands-on and customer-centric approach.
* Must be able to travel to demonstrate to clients and to trade shows on occasion.
* Good time management skills and ability to prioritize tasks.
* Ability to work as part of a team.
* Proficient in Microsoft Office Suite and information technology.
* Must be able to pass a drug test, criminal background check, possess a valid driver's license and acceptable driving record.
Additional Information
What We Offer in Return:
* A Competitive Wage/Salary
* Working for a rapidly growing company in the dynamic food safety industry !
* Benefits to include:
* Company Health, vision and Dental insurance
* Paid Holidays, vacation, sick time and personal days.
* Work with an outstanding and dedicated team of professionals who are committed to our company's growth
* Work for a company whose values include: Integrity, Hard Work, Exceptional Service and Innovation
Eurofins USA In Vitro Diagnostics Solutions is a Disabled and Veteran Equal Employment Opportunity employer.
Commercial Operations Specialist (Strategic Accounts)
Houston, TX jobs
The Strategic Sourcing Manager (SSM) role in its essence will support the Strategic Account Manager's (SAM) cross-selling activities within a defined market segment or customer base. This role is critical to the organic growth initiative established by the company. This role will work closely and proactively with the SAM, focusing on supporting the SAMs efforts to develop strategic accounts, engage in project-based activities that support the sale of multiple FCG products and solutions. To increase sales, they will be responsible for working closely with FCG's Brands to solicit and expedite product/proposal needs generated by the SAMs. The role reports to the EVP, Commercial Operations.
Key Responsibilities:
Sales Support: Provide day-to-day support to the assigned SAM by assisting with sales proposals, presentations, and other sales-related documents.
RFQ Response:Quickly learn the FCG structure to facilitate proposal responsiveness required by the customers in which to generate accelerated revenue growth.
PO Entry:Enter orders in the FCG ERP systems (P21) to generate internal POs to suppliers and internal FCG brands to ensure expedient order delivery.
CRM Management:Work closely with the SAMs to keep customer relationship management (CRM) tools up-to-date with accurate data regarding prospects, opportunities, and account activity.
Customer Communication: Serve as a liaison for customer inquiries, providing timely support, excellent customer service and escalating issues to the SAM when needed.
Administrative Tasks:In addition with assisting with processing orders, contracts, this role also includes that invoices, and all paperwork is completed accurately and in line with company procedures to receive timely payment.
Minimum Requirements/Qualifications:
6+ years' experience in sales support, inside sales, or customer service.
Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of subject matter experts, managers, and executives
Ability to work in a non-process oriented culture in which to create structure and processes that can be used to expedite order activity and profitable revenue.
Be able to adapt to a high paced environment with minimal structure in which to complete tasks in a timely, efficient and accurate manner.
Collaboration with team members, departments, and stakeholders is essential for successfully completing projects and achieving business objectives
The ability to manage multiple opportunities, time, and resources effectively for meeting deadlines and managing multiple tasks simultaneously
Strong interpersonal skills and the ability to work well within a team.
Proactive, self-motivated, and results-driven.
Excited to work on complex problems and projects in a fast paced and decentralized environment
Specialist III Biopharma Manufacturing Technical Support
Sanford, NC jobs
Astellas Pharma Inc. is a pharmaceutical company conducting business in more than 70 countries around the world. We are committed to turning innovative science into medical solutions that bring value and hope to patients and their families. Keeping our focus on addressing unmet medical needs and conducting our business with ethics and integrity enables us to improve the health of people throughout the world. For more information on Astellas, please visit our website at *****************
The Role:
The Specialist III Biopharma Manufacturing Technical Support will be part of the Manufacturing team. The Specialist role is responsible for the support of manufacturing operations typically assigned to either Upstream, Downstream, or Filling. The incumbent will work with cross functional teams including Quality Assurance, Process Engineering, Supply Chain, and Manufacturing. The Senior Manufacturing Specialist typically reports to the Manager, Sr Manager, or Associate Director of Manufacturing.
Responsibilities:
Responsible for manufacturing reform / updates, including SOPs and batch records, ensuring all proposed updates are reviewed / approved prior to issuance.
Will develop and deliver GMP and/or Manufacturing-related training to Manufacturing floor staff and facilitate updates or improvements to on-the-job training platforms while ensuring training curriculum is updated to reflect current process configurations.
Will monitor process performance metrics, investigating operational issues, escalating potential nonconformances to management and QA as deemed appropriate.
Responsible for leading Manufacturing nonconformances in the Quality Management System, identifying true root cause of incidents and recommending appropriate corrective / preventive actions when required.
Responsible for change records, overseeing comprehensive implementation plans for investigations and/or continuous improvement changes, ensuring processes changes are in accordance with AGT's policies and procedures, regulatory requirements, guidelines, and recommendations. As assigned, will serve as project lead, or participate as a Technical SME on other site specific and/or cross-site programs.
Will work with outside vendors and internal departments (maintenance, engineering, quality, etc.) to troubleshoot equipment performance issues.
Assists with various audits and Facility walk throughs, responses, and corrections.
Coordinates with other departments to schedule work and other activities that impact manufacturing site milestones.
Will design new or modify process MTL's, contribute to the population / maintenance of process descriptions, and maintain product specific sample plans for incoming clinical tech transfer programs.
Oracle SME, responsible for the population and maintenance product specific work definitions.
Quantitative Dimensions:
The Specialist III BioPharma Manufacturing Technical Support will ensure the delivery of GLP and GMP material by ensuring manufacturing systems and practices are consistent, follow AGT policies and procedures, regulatory requirements, guidelines, and recommendations. They will implement GMP procedures and Batch Records, seek out, initiate, and lead process improvements, and under direction of management, will provide all training and resources to the Manufacturing staff. This role serves as the Mfg. Technical Subject Matter Expect (SME) for Mfg. Operations.
Organizational Context:
The Specialist III BioPharma Manufacturing Technical Support, will report to Team Lead BioPharma Manufacturing Operations or Lead BioPharma Manufacturing Operations. This role is expected to Model our Core Values and to demonstrate work performance as someone who exemplifies the culture we want to create; operates with transparency; is trusted; and supports the overall mission and vision of Astellas Gene Therapies and the Astellas organization.
Specialist III Biopharma Manufacturing Technical Support
Sanford, NC jobs
Astellas Pharma Inc. is a pharmaceutical company conducting business in more than 70 countries around the world. We are committed to turning innovative science into medical solutions that bring value and hope to patients and their families. Keeping our focus on addressing unmet medical needs and conducting our business with ethics and integrity enables us to improve the health of people throughout the world. For more information on Astellas, please visit our website at ******************** .
**The Role:**
The Specialist III Biopharma Manufacturing Technical Support will be part of the Manufacturing team. The Specialist role is responsible for the support of manufacturing operations typically assigned to either Upstream, Downstream, or Filling. The incumbent will work with cross functional teams including Quality Assurance, Process Engineering, Supply Chain, and Manufacturing. The Senior Manufacturing Specialist typically reports to the Manager, Sr Manager, or Associate Director of Manufacturing.
**Responsibilities:**
+ Responsible for manufacturing reform / updates, including SOPs and batch records, ensuring all proposed updates are reviewed / approved prior to issuance.
+ Will develop and deliver GMP and/or Manufacturing-related training to Manufacturing floor staff and facilitate updates or improvements to on-the-job training platforms while ensuring training curriculum is updated to reflect current process configurations.
+ Will monitor process performance metrics, investigating operational issues, escalating potential nonconformances to management and QA as deemed appropriate.
+ Responsible for leading Manufacturing nonconformances in the Quality Management System, identifying true root cause of incidents and recommending appropriate corrective / preventive actions when required.
+ Responsible for change records, overseeing comprehensive implementation plans for investigations and/or continuous improvement changes, ensuring processes changes are in accordance with AGT's policies and procedures, regulatory requirements, guidelines, and recommendations. As assigned, will serve as project lead, or participate as a Technical SME on other site specific and/or cross-site programs.
+ Will work with outside vendors and internal departments (maintenance, engineering, quality, etc.) to troubleshoot equipment performance issues.
+ Assists with various audits and Facility walk throughs, responses, and corrections.
+ Coordinates with other departments to schedule work and other activities that impact manufacturing site milestones.
+ Will design new or modify process MTL's, contribute to the population / maintenance of process descriptions, and maintain product specific sample plans for incoming clinical tech transfer programs.
+ Oracle SME, responsible for the population and maintenance product specific work definitions.
**Quantitative Dimensions:**
The Specialist III BioPharma Manufacturing Technical Support will ensure the delivery of GLP and GMP material by ensuring manufacturing systems and practices are consistent, follow AGT policies and procedures, regulatory requirements, guidelines, and recommendations. They will implement GMP procedures and Batch Records, seek out, initiate, and lead process improvements, and under direction of management, will provide all training and resources to the Manufacturing staff. This role serves as the Mfg. Technical Subject Matter Expect (SME) for Mfg. Operations.
**Organizational Context:**
The Specialist III BioPharma Manufacturing Technical Support, will report to Team Lead BioPharma Manufacturing Operations or Lead BioPharma Manufacturing Operations. This role is expected to Model our Core Values and to demonstrate work performance as someone who exemplifies the culture we want to create; operates with transparency; is trusted; and supports the overall mission and vision of Astellas Gene Therapies and the Astellas organization.
**Qualifications**
**Required:**
+ BS / BA in Chemical/ Biological Engineering or Life Sciences plus 5+ years of experience in life sciences in manufacturing operations roles or Associates Degree in Science or related field with 7+ or H.S. diploma with 10+ direct related industry experience.
+ Familiarity with clinical and commercial pharmaceutical manufacturing operations including Drug Substance and Drug Product operations and demonstrated experience and ability to comprehend technical information as it pertains to equipment and processes and proven ability to identify problems and apply a disciplined methodology to identify data-driven root causes.
+ Prior work history requiring working independently, with minimal supervision, and working with and/or leading cross functional projects; along with proven ability to proactively adjust their work to meet changing business needs.
+ Demonstrated success and desire to work with in a fast-paced environment and influential skills with coworkers and cross-functional key stakeholders.
+ Strong attention to detail supported by excellent time management and organizational skills. proficiency with MS Office (Excel, PowerPoint, Word, MS Project and MS Visio), and proven ability to work in faced paced changing environment.
+ Models our Core Values: Be Bold: Find a Way, Care Deeply, Get Stuff Done - is experienced as someone who exemplifies the culture we want to create; operates with transparency; is trusted.
**Preferred:**
+ 2+ years experience in the manufacture of sterile injectable products in a regulated environment.
+ 1+ years experience of technical writing (nonconformances, SOPs, batch records, change controls, CAPAs, etc.).
+ Experience with the following equipment: Filter integrity testers, autoclaves, Drug Product fillers and isolators, single use systems and aseptic connections
+ Hands-on experience with PUPSIT.
+ Completion of the BioWork Certification Program or related industry type programs are considered a plus.
+ Industry experience in Drug Substance and Drug Product and knowledge or proficiency with single use equipment and systems and cGMP and good documentation practice (GDP).
+ Experience with Quality Systems, RCAs, and investigational ownership.
**Working Conditions:**
+ On occasion, this role may travel to other Astellas Gene Therapies or Astellas manufacturing facilities (0-5%)
+ This role frequently requires long periods of sitting, standing and use of hands and regular motion to include bending, stooping, regular reaching over head activities, and independent mobility to lift to 25lbs.
+ This is an on-site role working in a cGMP regulated manufacturing facility.
**Salary Range** : $91,000-$143,000 (Final compensation will be determined based on a variety of factors, including but not limited to skills, experience and organizational equity considerations)
**Benefits** :
+ Medical, Dental and Vision Insurance
+ Generous Paid Time Off options, including Vacation and Sick time, plus national holidays including year-end shut down
+ 401(k) match and annual company contribution
+ Company paid life insurance
+ Annual Corporate Bonus and Quarterly Sales Incentive for eligible positions
+ Long Term Incentive Plan for eligible positions
+ Company fleet vehicle for eligible positions
+ Referral bonus program
_All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability._
\#LI-TR1
Category Sanford TC
Astellas is committed to equality of opportunity in all aspects of employment.
EOE including Disability/Protected Veterans
Medicaid Application Specialist
South Carolina jobs
The Medicaid Application Specialist plays a vital role in supporting patients and community members by determining eligibility for Medicaid benefits. This includes gathering and verifying applicant information, submitting applications, and guiding individuals through the process. The Specialist maintains accurate records of all submitted applications and related documentation.
This role works closely with the Outreach team, which supports eligibility determination for Medicaid and other programs. The position also collaborates with the Reproductive Health Coordinator to enroll patients in Medicaid and Family Planning Medicaid. WHY LRMC: Little River Medical Center is a non-profit community health center within Horry County. At Little River Medical Center, we strive to offer exceptional health services and deliver quality, compassionate care to everyone. We provide a wide range of affordable health and support services for every family. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Meeting one-on-one with individuals to determine eligibility.
Assists eligible individuals with completing and submitting Medicaid applications.
Track the applications using computer systems, databases, and other relevant software.
Follow up with patients to ensure submission and determination of application outcomes.
Participate in meetings with LRMC staff, partner agencies, and external stakeholders as needed.
Report data every month, including: Number of patients seen, number of Medicaid applications submitted, and number of applications approved.
Complete required training on SC Medicaid programs, application processes, and financial eligibility determination.
Travel to additional LRMC sites as needed to meet patient needs.
Provide other outreach duties as assigned.
Participate in outreach community events as needed.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Proficiency in Microsoft 365 (Teams, SharePoint, Excel), and ability to manage files, folders, and shared project documents.
Healthcare knowledge is an asset.
Knowledge of community health issues, disparities, and local resources.
Compassionate and patient-focused, with excellent interpersonal skills.
Effective communicator with a positive attitude, willingness to learn, and lead by example.
Detail-oriented, efficient, and able to manage multiple tasks simultaneously.
Ability to work independently and collaboratively.
Process-oriented, proactive problem solver with strong organizational skills.
Ability to provide fair, accurate, and impartial assistance in a culturally and linguistically appropriate manner.
Occasional evening or weekend work is required for community events.
Valid Driver's license with a good driving record.
Reliable transportation is required for travel to multiple LRMC sites and events.
EDUCATION and/or EXPERIENCE
Minimum of 2-year associate or certified degree.
BS in Social Work or Communications preferred.
Must be able to read, speak, and write English fluently. Spanish/other languages are a plus.
LRMC offers benefits such as:
Medical, Vision & Dental insurance.
Employer matched 403B Retirement Plan.
Paid Vacation time, Sick time, & Holiday's. As well as paid qualifying Administrative Leave.
Employer Paid Health Benefits: Life / AD&D Policies, Short/Long Term Disability, and a Employee Assistant Plan.
Quality Operations Specialist
New Concord, OH jobs
Responsibilities:
Support the overall effort of Quality Assurance and the Product Development & Manufacturing team to develop new products in collaboration with external clients
Facilitate root cause analysis as part of exception investigations and incorporate the results into investigation documentation
Write, review and edit technical documentation (batch records, material specifications, etc.) in collaboration with PD&M personnel to assist in the development and qualification of commercial and clinical products
Work collaboratively with engineers project teams as needed to develop manufacturing work instructions, product specifications and validation documents
Track document review and approval routings, accurately track the status of multiple documents simultaneously
Prepare and route documents for approval ensuring compliance with Good Documentation Practices (GDP) and FDA requirements
Interface with multiple internal disciplines including manufacturing, analytical, supply chain etc.
Occasionally interface with external suppliers and customers
Assist in the execution of project plans to satisfy required actions, milestones and deadlines
Provide training to other team members as needed
Adhere to and ensure compliance with Quality System Standard Operating Procedures (SOP's), Good Manufacturing Practices (GMP), Good Documentation Practices (GDP) and FDA requirements
Requirements:
Working knowledge of regulated manufacturing environments
Experience conducting / facilitating root cause analysis using standardized tools
Ability to create a variety of manufacturing and engineering documents including production batch records, specifications and test plans
Strong command of English language including editing and proofreading skills, spelling, grammer and punctuation
Great attention to detail and the ability to communicate well across functions and organizational levels
Capable of organizing information into a clear and concise written form
Ability to multitask and work in a deadline driven environment
Ability to work independently as well as with a team
Excellent command of Microsoft Office Suite, especially Word and Excel
Bachelor's Degree in a technical discipline (preferred) or equivalent combination of education and professional experience
Auto-ApplyOrder Operations Specialist
Glasgow, KY jobs
The Direct to Portal Operations Specialist/Order Operations reports to the Director Ecommerce, OTC & Govt Operations. Will be responsible for the overall maintenance, functionality, and user support for the company's online portal. This role acts as a primary liaison between the business, technical teams, and external users, including healthcare professionals, pharmacies, and government users. Ensures that all portal content is current and that users can easily access critical information, such as product details, training materials, and support resources. This role requires strong communication skills, a high level of technical proficiency, analytical and decision-making skills, and a deep understanding of pharmaceutical industry regulations and compliance standards.
Essential Functions:
Manage user accounts, including access requests, password resets, and permission adjustments. Serve as the first point of contact for external and internal users with questions, issues, or technical problems related to the portal. Ensure all content is accurate, up-to-date, and compliant with pharmaceutical industry guidelines.
Coordinate with marketing, sales, and regulatory teams to upload and update product information, customer information, marketing materials, and regulatory documents. Provide training and educational materials to help users navigate and utilize the portal effectively. Track, report, and analyze key portal usage metrics, user feedback, and system performance. Analyze data to identify areas for improvement in user experience and engagement.
Handle all processes for onboarding a product and customer to the 3PL, including the transfer of the product and routine inventory checks.
Serve as a liaison to sales team, AR, and Customer Master team to onboard customers to the portal. Work with vendors and internal IT to manage, troubleshoot, and enhance the functionality of the portal. Work with cross-functional teams, including IT, marketing, and legal, to launch new portal features and resolve technical issues.
Additional Responsibilities:
Education:
High School or GED - Required
Experience:
2 years or more of customer service experience
2 years or more of E-Commerce experience
Skills:
Computer skills with the ability to learn new systems quickly. - Proficient
Excellent verbal and written communication skills to interact with diverse internal and external stakeholders. - Proficient
Must be able to process data and make quick decisions on portal issues. - Proficient
Meticulous attention to detail to ensure data accuracy and regulatory compliance. - Proficient
Strong organizational and time-management skills to effectively prioritize and manage multiple tasks. - Proficient
Specialized Knowledge:
Proficient with Microsoft Office Suites.
Licenses:
Auto-ApplyOrder Operations Specialist
Glasgow, KY jobs
The Direct to Portal Operations Specialist/Order Operations reports to the Director Ecommerce, OTC & Govt Operations. Will be responsible for the overall maintenance, functionality, and user support for the company's online portal. This role acts as a primary liaison between the business, technical teams, and external users, including healthcare professionals, pharmacies, and government users. Ensures that all portal content is current and that users can easily access critical information, such as product details, training materials, and support resources. This role requires strong communication skills, a high level of technical proficiency, analytical and decision-making skills, and a deep understanding of pharmaceutical industry regulations and compliance standards.
Essential Functions:
* Manage user accounts, including access requests, password resets, and permission adjustments. Serve as the first point of contact for external and internal users with questions, issues, or technical problems related to the portal. Ensure all content is accurate, up-to-date, and compliant with pharmaceutical industry guidelines.
* Coordinate with marketing, sales, and regulatory teams to upload and update product information, customer information, marketing materials, and regulatory documents. Provide training and educational materials to help users navigate and utilize the portal effectively. Track, report, and analyze key portal usage metrics, user feedback, and system performance. Analyze data to identify areas for improvement in user experience and engagement.
* Handle all processes for onboarding a product and customer to the 3PL, including the transfer of the product and routine inventory checks.
* Serve as a liaison to sales team, AR, and Customer Master team to onboard customers to the portal. Work with vendors and internal IT to manage, troubleshoot, and enhance the functionality of the portal. Work with cross-functional teams, including IT, marketing, and legal, to launch new portal features and resolve technical issues.
Auto-Apply