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Field Manager jobs at RFI - 247 jobs

  • West Coast Field Reimbursement Manager, ENT

    Smith & Nephew 4.5company rating

    San Francisco, CA jobs

    A leading medical technology company is seeking a Field Reimbursement Manager for the West Coast (US) to support reimbursement and market access needs. The role involves training customers on billing practices and managing Patient Access Programs. Candidates should have a Bachelor's degree and at least 3 years of experience in reimbursement or market access. Strong communication skills and an understanding of US healthcare reimbursement mechanisms are essential. Competitive compensation up to $150,000 annually, plus benefits. #J-18808-Ljbffr
    $150k yearly 4d ago
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  • Private Credit Operations Manager

    Atlantic Group 4.3company rating

    New York, NY jobs

    Type: Perm (Contingency) Job #47221 Salary: $175,000 Job Overview - Private Credit Operations Manager: Compensation: $175,000 - $200,000/year + bonus Schedule: Monday to Friday (Hybrid) Atlantic Group is hiring a Private Credit Operations Manager in New York, NY, with our client. In this hybrid role, you'll oversee trade settlement, loan operations, reporting, and data integrity across private credit and direct lending strategies. You will manage daily workflows, collaborate with cross-functional teams, and use platforms like ClearPar, IHS Markit, WSO, and Loan IQ for trade processing. Ideal for operations professionals focused on automation, accuracy, and workflow optimization. Responsibilities as the Private Credit Operations Manager: Trade Execution & Settlement: Oversee accurate and timely settlement of private credit trades by coordinating with agents, custodians, administrators, and internal teams. Loan Operations & Systems: Manage trade processing and settlement workflows using platforms such as ClearPar, IHS Markit, WSO, and Loan IQ while resolving discrepancies. Reconciliations & Reporting: Lead daily cash, position, and asset reconciliations and ensure accuracy for monthly and quarterly close processes. Documentation & Compliance: Ensure proper execution, archiving, and compliance of trade documentation, including assignments, funding memos, consents, and KYC requirements. Process & Data Oversight: Maintain accurate reference data, manage corporate action workflows, and drive process improvements, automation, and scalable reporting solutions. Qualifications for the Private Credit Operations Manager: Education: Bachelor's degree in Finance, Accounting, Business, or related field required. Experience: 8-15 years in private credit, direct lending, BDC, or syndicated loan operations with strong expertise in trade settlement, loan operations, and credit instruments. Technical Skills: Advanced Excel skills and expertise with loan settlement platforms (ClearPar, IHS Markit, WSO, Loan IQ), with a strong automation- and technology-focused mindset. Industry Knowledge: Strong understanding of LSTA/LMA trade guidelines, private credit operations, reference data management, and key operational risk controls. Skills & Attributes: Highly analytical and detail-oriented professional with strong communication and problem-solving skills, able to manage high-volume workflows and drive process improvements. Application Notice: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, Atlantic Group will keep your resume on file for future opportunities and may contact you for further discussion. Your Name: Email Address: Phone Number: Upload Resume File: Upload Resume File: ... Attach a resume file. Accepted file types are DOC, DOCX, PDF, HTML, and TXT. By submitting this application, you give us permission to store your personal information, and use it in the consideration of your fitness for the position, including sharing it with the hiring firm. By submitting this application, you agree to our Terms of Service. People looking for jobs should not put anything here. We are uploading your application. It may take a few moments to read your resume. Please wait!
    $175k-200k yearly 1d ago
  • Aviation Field Supervisor

    ABM 4.2company rating

    San Diego, CA jobs

    This position will be directly responsible for the overall operation and supervision of the aircraft cabin cleaning staff at San Diego Airport supporting Southwest Airline gates.
    $36k-48k yearly est. 5d ago
  • Aviation Field Supervisor

    ABM Industries, Inc. 4.2company rating

    San Diego, CA jobs

    Establish and maintain strong client relationships with a positive customer service orientation. Serve as main point-of-contact for client liaisons, meeting regularly to confirm quality standards are met and service issues are promptly resolved. Prov Field, Supervisor, Aviation, Cleaning, Staff, Client Relations, Property Management, Business Services
    $36k-48k yearly est. 5d ago
  • Senior Construction Project Manager

    Murphy Company 4.6company rating

    Thornton, CO jobs

    Since 1907, Murphy Company has been a leading mechanical contractor in the St. Louis and Denver markets that provides its professionals the environment, opportunities, technology, and tools to experience a rewarding career. Being a company that prides itself on its core values of employee well-being, enduring relationships, and integrity and professionalism, we know it starts with our employees. We strongly believe our people are our most important asset, and we strive every day to make Murphy a great place to work as we build our clients' visions. We Are Looking For Someone Like You As a Senior Construction Project Manager, you will be a vital member of Murphy's Construction Operations team. You will help build our company's portfolio by utilizing your attention to detail and time management skills to ensure timely, accurate, and thorough completion of projects for Murphy Company. Your Day-to-Day at Murphy Company Responsible for the safety, quality, and profitability of projects Manage all aspects of Job Set up including, project costing, labor hours, and scheduling Schedule crews to meet the customers schedule and work with subcontractors as needed to handle workflow Develop and adhere to the budget, timeline, and quality control plan Ensures that all local, state, and national building codes and regulations are followed Set-up, assist, and review in preparation of billings Bring Your A-Game! Our ideal candidate should possess the following traits: 10+ years' experience supervising and running construction projects Ability to lead projects of $5 million plus BIM and coordination management experience Capable of managing multiple projects and project teams simultaneously Excellence in planning how each process should function Builds strong relationships with clients, contractors, and team members Excels at organization, time-management, problem-solving and budgeting Experience with construction project management software What We Will Bring to the Table A collaborative, family-friendly work environment Knowledge and expertise that has helped us grow and thrive for over 100 years Competitive pay and an excellent benefits package, including health and life insurance, a robust wellness program, 401(k), and profit sharing. A personal time off plan that rivals our competitors
    $77k-107k yearly est. 3d ago
  • Import Operations Manager

    Quick USA, Inc. 4.1company rating

    Torrance, CA jobs

    About the Company We are seeking an experienced and hands-on Import Operations Manager to lead import operations at a logistics organization based in Torrance, California. This role is ideal for a practical leader who can oversee teams while remaining actively involved in day-to-day import operations. About the Role Lead air (approx. 60%) and ocean (approx. 40%) import operations. Maintain visibility and control over the entire import process, from pre-alert through final delivery. Balance people management with approximately 50% hands-on operational involvement. Responsibilities Manage and develop the import operations team, overseeing daily workflows Oversee end-to-end import operations, coordinating with carriers, customs brokers, truckers, and warehouses Ensure full compliance with U.S. Customs and Border Protection (CBP) regulations Provide hands-on support for complex shipments, escalations, and peak-volume periods Serve as a key point of contact for major accounts, including Japanese and U.S.-based clients Monitor operational costs, billing accuracy, and vendor payments Qualifications 10+ years of import operations experience within freight forwarding or logistics 3+ years of management or supervisory experience Strong understanding of the full import logistics flow (beyond customs entry alone) Experience with industrial cargo such as electronics, automotive parts, or machinery preferred Business-level English required; Japanese language skills are a strong plus Proficiency with logistics systems (e.g., CargoWise) and Microsoft Office Required Skills U.S. Customs Broker License (CHB) highly preferred Licensed candidates may be considered for the higher end of the compensation range Pay range and compensation package Salary Range: Approximately $80,000 - $120,000, commensurate with experience and qualifications. Stable, collaborative environment with a hands-on leadership culture and long-term career growth.
    $80k-120k yearly 2d ago
  • Parking Enforcement Operations Manager

    ABM 4.2company rating

    Redmond, WA jobs

    ABM Parking & Transportation is seeking a highly motivated and experienced Operations Manager to oversee our Parking Enforcement division. This leadership role is responsible for managing day-to-day operations, ensuring compliance with parking regulations, and delivering exceptional service to clients and the public. The ideal candidate will have strong managerial skills, operational expertise, and the ability to lead a diverse team in a fast-paced, technology-driven environment.
    $63k-112k yearly est. 3d ago
  • Operations Manager

    AZZ 4.3company rating

    Sparks, NV jobs

    AZZ Inc. is a global leader in providing innovative products and services tailored to industrial markets. With a history built on excellence, we're committed to delivering top-tier customer solutions and fostering a culture rooted in trust, respect, accountability, integrity, teamwork, and safety ("TRAITS"). We are dedicated to our employees by fully training and equipping them and providing a safe environment to grow personally and professionally As we continue to grow, AZZ Inc. remains dedicated to attracting, retaining, and nurturing high-performing individuals who embody our mission to create superior value while advancing a culture where people can thrive. Job Description AZZ has an opportunity for an Operations Manager at our Reno facility. Reporting to the Plant Manager you will help lead production and maintenance supervisor(s), and supporting staff, providing leadership and expertise that will help drive productivity and customer satisfaction. You will develop great relationships with our team and strive to promote a great culture within our facility. You will have great problem-solving skills and address quality issues at the source to resolve them. Duties and Responsibilities Plans, coordinates, and maintains the daily manufacturing operations of the company through subordinate supervisors. Collaborates with the Plant Manger to establish short-term and long-term goals, objectives, plans, and policies for manufacturing. Reviews operating results of the company, compares them to established objectives, and takes measures to correct any unsatisfactory results. Establishes tools for developing and monitoring job forecasts. Provides guidance and direction to carry out major plans, standards, and procedures consistent with company and corporate goals and policies. Ensures that company activities and operations are compliant with legal and ethical guidelines. Manages facility schedules and staffing plans to meet demand. Closely monitors project progress throughout the project cycle and addresses project issues related to warranty, invoicing, and delivery issues. Capable of building relationships with supporting staff and able to coach and mentor subordinates to optimize growth potential. Other duties as assigned. Qualifications Proficient in all Microsoft Office applications, i.e., Excel, Outlook, and Word. Must be comfortable navigating through different software programs. Experience in profit and loss responsibility, plant maintenance, and scheduling production preferred. Excellent verbal and written communication skills 1-2 years of galvanizing experience preferred. Prior knowledge of Oracle preferred. Bilingual in English and Spanish highly preferred. Minimum Education * High School Diploma or equivalent required. Associate or bachelor's degree preferred. Additional Information All your information will be kept confidential according to EEO guidelines. #LI-Onsite We are an Equal Opportunity Employer. AZZ Inc. is a Drug Free Workplace
    $53k-83k yearly est. 1d ago
  • Parking Enforcement Operations Manager

    ABM Industries 4.2company rating

    Redmond, WA jobs

    **Pay:** $$80K/YR to $80K/YR The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data. **Benefit Information:** ABM offers a comprehensive benefits package. For information about ABM's benefits, visit Annual Benefits-Staff and Management (*********************************************************************************************************** ABM Parking & Transportation is seeking a highly motivated and experienced **Operations Manager** to oversee our Parking Enforcement division. This leadership role is responsible for managing day-to-day operations, ensuring compliance with parking regulations, and delivering exceptional service to clients and the public. The ideal candidate will have strong managerial skills, operational expertise, and the ability to lead a diverse team in a fast-paced, technology-driven environment. **Key Responsibilities:** **Operational Leadership & Oversight** + Supervise and manage a team of Compliance Patrol Officers, including hiring, training, coaching, and performance evaluations. + Develop and maintain staff schedules to ensure adequate coverage across all shifts (including weekends and holidays). + Monitor field operations to ensure adherence to company policies, client requirements, and regulatory standards. + Patrol assigned areas by foot, bicycle, or client-provided vehicle to enforce parking regulations and issue citations. + Investigate and report suspected abandoned vehicles; coordinate removal as necessary. + Assist with traffic direction during special events, emergencies, or peak hours as defined by the client. **Project & Process Management** + Implement operational projects and initiatives to improve efficiency and compliance. + Coordinate special events, emergency response plans, and traffic management strategies in collaboration with clients. + Ensure proper use and maintenance of enforcement technology, vehicles, and equipment. **Client & Stakeholder Interaction** + Serve as the primary point of contact for client communication regarding enforcement activities, reporting, and service quality. + Prepare and deliver operational reports, compliance metrics, and performance summaries to clients and senior management. + Address client concerns promptly and professionally, ensuring high levels of satisfaction. **Compliance & Reporting** + Oversee citation issuance processes and ensure accurate documentation in enforcement systems. + Monitor and analyze enforcement data to identify trends, improve compliance, and optimize operations. + Ensure compliance with local ordinances, safety standards, and company policies. **Team Development & Culture** + Foster a positive, customer-focused culture within the enforcement team. + Provide ongoing training in conflict resolution, customer service, and technology tools. + Promote safety awareness and adherence to ABM's training and safety programs. **Work Environment & Physical Demands:** + Exposure to inclement weather and potentially hostile individuals. + Required to drive a four-wheel vehicle and/or walk long distances. Exposure to automobile fumes and hazardous chemicals. + Normally required to lift up to 50 pounds. + Walking on foot in concrete parking structures, moving cones, barriers, and exposure to inclement weather (wind/rain/snow/etc.) + Exposed to heavy traffic. **Qualifications** One year of experience in public contact work or customer service. Motor Vehicle Record must be clean and free of accidents or infractions. **MOST COMPETITIVE CANDIDATES WILL HAVE:** + Three or more years of experience in public contact work, which includes direct contact with difficult, angry or hostile citizens. + Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, SharePoint) and mobile operating systems (iOS/Android). + Familiarity with the geography of client campus for daily patrol activities or giving directions. + Demonstrated experience working in an environment using mediation and negotiation skills to deal with angry and hostile individuals while performing job duties. + Demonstrated experience working independently to successfully complete job duties. + Ability to work well under pressure and multi-task in a fast-paced environment. + Ability to communicate effectively and work effectively within a multi-cultural organization and serve a diverse customer base with outstanding customer service. + Ability to deal with the public and maintain a calm demeanor. + Proficiency in Windows based computer systems including spreadsheets, databases and presentation such as Microsoft Outlook, Word, Excel, Access, PowerPoint, and SharePoint. + Bilingual language skills a plus. **LICENSE, CERTIFICATION AND OTHER REQUIREMENTS:** + Current State of Washington driver's license. + Must obtain First Aid certification within six months of hire. **POSITION REQUIREMENTS:** + Work hours include weekends and evening shifts. + Work in inclement weather and exposure to automobile fumes, hazardous chemicals and vehicular traffic. + Physical ability to spend up to 100% of a scheduled shift on foot, and potentially walk several miles per day. + Pass the Compliance Officer Training and various ABM training & safety programs. REQNUMBER: 137804 ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call ************. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
    $80k yearly 2d ago
  • Parking Enforcement Operations Manager

    ABM Industries, Inc. 4.2company rating

    Redmond, WA jobs

    Pay: $$80 K/ YR to $80 K/ YR - The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicants experience, skills, abilities, geographic location, and alignment with market data. Benefit Inform Operations Manager, Operations, Parking, Manager, Manufacturing, Property Management
    $80k yearly 3d ago
  • Field Access Manager

    Ionis 4.6company rating

    Carlsbad, CA jobs

    Headquartered in Carlsbad, California, and with offices in Boston, Massachusetts, and Dublin, Ireland, Ionis has been at work for more than three decades discovering medical breakthroughs that have redefined life for people with serious diseases. We're pioneers in RNA-targeted medicines, and our platform continues to revolutionize drug discovery and transform lives for patients with unmet needs. With multiple marketed medicines and a leading pipeline in neurology, cardiology and select areas of high patient needs, we continue to drive innovation in RNA therapies in addition to advancing new approaches in gene editing to provide greater value to patients and are well positioned financially to deliver on our strategic goals. At Ionis, we pride ourselves on cultivating a challenging, motivating and rewarding environment that fosters innovation and scientific excellence. We know that our success is a direct result of the exceptional talents and dedication of our employees. With an unprecedented opportunity to change the course of human health, we look to add diverse individuals, skill sets and perspectives to our exceptional team. We continue to invest time, money and energy into making our onsite, hybrid and remote work environments a place where solid and lasting relationships are built and where our culture and employees can thrive. We're building on our rich history, and we believe our greatest achievements are ahead of us. If you're passionate about the opportunity to have meaningful impact on patients in need, we invite you to apply and join us. Experience and contribute to our unique culture while you develop and expand your career! FIELD ACCESS MANAGER SUMMARY: The Field Access Manager (FAM) is a field-based role that will establish and maintain strategic relationships with providers and key office staff to support access needs. They will proactively provide education to defined accounts on a wide range of access and reimbursement topics and will be the local market access expert on payer policy and access requirements, patient services, and integration of support programs into their workflows. The FAM will be vital in helping customers navigate any access questions/challenges. The FAM is a critical member of the Ionis commercial organization and will work with a variety of cross functional partners including customer facing teams, Market Access, Account Directors, Specialty Pharmacies (SPs), Patient Services and Marketing to deliver an exceptional customer experience. KEY RESPONSIBILITIES: The ideal candidate will: Interact within assigned accounts to support patient access, providing proactive face-to-face (or virtual if appropriate) education on programs to providers and staff to support integration of those programs into office processes and workflows. Leverage data and analytical tools to address customer questions for issues related to payer policies and access requirements. Work with key members of customer accounts (e.g., providers, administrators, billing and coding staff, etc.) to appropriately support patient access. Address customer questions related to payer policies (e.g., utilization management, denial, and appeals) and patient reimbursement. Collaborate with aligned cross-functional partners (identified above) to share insights on customer needs and barriers related to access and reimbursement. Maintain a deep understanding of Ionis policies and requirements and perform all responsibilities with integrity and in a manner consistent with company guidance and prescribed Values and Behaviors. Handle Patient Identifiable Information (PII) appropriately (understand and ensure compliance with HIPAA and other privacy laws and regulations and internal Company compliance policies/guidelines). Responsible for identifying and reporting adverse events via the established Ionis systems as per applicable processes. 50% Travel required QUALIFICATIONS: Minimum 8 years in the healthcare/pharmaceutical industry. Prior reimbursement or case management experience required (prior field access/reimbursement experience preferred). Experience with pharmacy benefit reimbursement/access and specialty pharmacy required CPC or similar coding certification preferred Experience working in the cardiometabolic area preferred Knowledge of key Medicare policies such as Part D design and IRA Proven teamwork and collaboration skills with a demonstrated track record of working in highly matrixed and cross-functional work teams. Ability to travel to meetings/trainings/programs as necessary - additional travel will be required within the assigned geography (~50% travel required depending on territory) Must live within assigned territory. Valid driver's license required as driving is fundamental to the purpose of this job and cannot be eliminated. Education: Bachelor's Degree required Advanced degree preferred Please visit our website, ******************** for more information about Ionis and to apply for this position; reference requisition # IONIS003846 Ionis offers an excellent benefits package! Follow this link for more details: Ionis Benefits Full Benefits Link: ************************************************************************************************************************ The pay scale for this position is $162,000 - $185,000 NO PHONE CALLS PLEASE. PRINCIPALS ONLY. Ionis Pharmaceuticals, Inc. and all its subsidiaries are proud to be EEO employers. #LI-DNI
    $51k-79k yearly est. 42d ago
  • Field Manager(Installation)

    Larry Methvin Installation, Inc. 3.9company rating

    Lodi, CA jobs

    A growing Manufacturing and Installation company with facilities throughout California/Nevada is looking to a position as Field Manager. The successful candidate(s) will perform duties related to the Installation of some or all of the following products by tradesman who have set the standard in the industry. Will be the Field Manager over Residential/Multi Family homes. Min 5 years exp in the construction industry Glazing exp a plus Organizational skills Great communicator Able to oversee and run multiple job sites We will provide training, tools, guidance and opportunity to the right candidate(s) To qualify, each candidate must meet the following requirements: * Ability to use various power tools, hand tools, and ability to read a tape measure accurately. * Ability to climb stairs while carrying products to assist your installers (Frequent bending, squatting and kneeling). * Team player who is able to work well under pressure/deadlines and work overtime as needed. * Qualified candidate must be 21 years of age. * Must have Three (3) years driving experience. * Clean Motor Vehicle Record (DMV print out will be required upon request). * Experience handling glass, mirrors, shower door or wardrobe doors is a plus but not required. * Previous construction experience a must. Our company offers a competitive salary and full benefits including: * Health, Dental, and Vision Insurance. * PTO (Paid Time Off) * Paid Holidays * Life insurance (Paid by the company) * 401(k) savings plan with employer match. * Aflac Supplemental Insurance plans If you have experience working in construction with any installation applications, want to learn a new trade and can work in a safety conscience environment then we would like to talk to you.
    $61k-98k yearly est. 60d+ ago
  • Field Manager(Installation)

    Larry Methvin Installation 3.9company rating

    Lodi, CA jobs

    A growing Manufacturing and Installation company with facilities throughout California/Nevada is looking to a position as Field Manager. The successful candidate(s) will perform duties related to the Installation of some or all of the following products by tradesman who have set the standard in the industry. Will be the Field Manager over Residential/Multi Family homes. Min 5 years exp in the construction industry Glazing exp a plus Organizational skills Great communicator Able to oversee and run multiple job sites We will provide training, tools, guidance and opportunity to the right candidate(s) To qualify, each candidate must meet the following requirements: Ability to use various power tools, hand tools, and ability to read a tape measure accurately. Ability to climb stairs while carrying products to assist your installers (Frequent bending, squatting and kneeling). Team player who is able to work well under pressure/deadlines and work overtime as needed. Qualified candidate must be 21 years of age. Must have Three (3) years driving experience. Clean Motor Vehicle Record (DMV print out will be required upon request). * Experience handling glass, mirrors, shower door or wardrobe doors is a plus but not required. * Previous construction experience a must. Our company offers a competitive salary and full benefits including: Health, Dental, and Vision Insurance. PTO (Paid Time Off) Paid Holidays Life insurance (Paid by the company) 401(k) savings plan with employer match. Aflac Supplemental Insurance plans If you have experience working in construction with any installation applications, want to learn a new trade and can work in a safety conscience environment then we would like to talk to you.
    $61k-98k yearly est. 60d+ ago
  • Manager, Modernization Field Operations

    Otis 4.2company rating

    Anaheim, CA jobs

    Country: United States of America Exciting things are happening at the leading elevator company! Otis Elevator Company recently launched the Gen3 Core, our newest member of the Gen 3 product family. Don't miss your opportunity to join our team! Otis Elevator is searching for a highly motivated operations leader to drive productivity and the performance of modernization projects for the branch and customers. This critical leadership role will be responsible for the modernization business, including field operations, customer satisfaction and overall general business management. Essential Responsibilities Direct, supervise, and lead the performance of field operations for the Modernization side of Otis' business Supervise mechanics and installation teams Achieve all financial performance targets including profit and working capital Conduct field education training ensuring that will create and maintain a safe working environment Regularly perform field safety audits, jobsite inspections, and develop site safety/logistics plans Coordinate all material deliveries and issuing purchase orders Must be able to develop and maintain professional and productive relationships with co-workers, field employees, clients and others in contact with the job Forecast and schedule labor resources ensuring successful project completion, maintaining customer quality assurance, and improving efficiencies Accurately analyze situations and assist in developing contingencies for estimates Education / Certifications 2-year degree, plus 5 years' experience, or 4-year degree, plus 3 years' experience, or High school diploma or equivalent, with a proven technical elevator background (i.e., apprentice, mechanic, adjustor, etc.). Basic Qualifications Ability to work in a highly team-oriented and dynamic environment Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers Needs to be self-motivated and able to manage many simultaneous projects and responsibilities Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software Strong leadership skills and goal-orientated with strong time management and organizational skills Preferred Qualifications Elevator industry experience or experience leading field level associates/technicians in a similar industry The range for this role is $105,000 to $160,000. We may ultimately pay more or less than the posted range, and the range may change in the future. Pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here. Become a part of the Otis team and help us #Buildwhatsnext! Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at ****************. Privacy Policy and Terms: Click on this link to read the Policy and Terms
    $105k-160k yearly Auto-Apply 60d+ ago
  • Field Service Supervisor (Dock/Door Foreman)

    National Equipment & Service Corporation 3.5company rating

    Irvine, CA jobs

    Who We Are National Equipment and Service (NES) is a premier provider of preventative maintenance, repair, and installation services for industrial warehouse equipment, including roll-up doors and dock levelers. We specialize in ensuring the smooth and efficient operation of critical infrastructure within warehouses and distribution centers, helping businesses maintain safety and productivity. Our commitment to delivering superior service and expert solutions makes us a trusted partner in the industry. Why NES At NES, we are committed to becoming the Best Place to Work where employees are empowered and valued. We invest in our people by offering executive coaching, on and off-site training, industry certifications, and other forms of professional development, competitive pay and benefits, and the opportunity to be part of a team dedicated to delivering excellence in the industrial equipment service industry. Join us at NES, where your skills and contributions help drive the success of our clients and you will help build the core business by being involved in key decisions as we grow - both inside and outside the department. Check out our benefits for field employees! What the Role is The Field Service Supervisor at National Equipment and Service (NES) is a key leader responsible for managing field operations, ensuring quality and safety compliance, and driving both technician training and customer engagement. This role emphasizes hands-on oversight of field activities, guiding and developing technicians, and maintaining high levels of customer satisfaction. Additionally, the Field Service Supervisor manages large and complex projects, coordinates resources and logistics, and ensures that all operations are conducted in accordance with safety protocols and company standards. Key Responsibilities: In-Field Oversight: Conduct regular site visits to ensure technicians adhere to quality, safety protocols, and company policies. Conduct safety checks on sites, vehicles, and technicians to ensure a safe working environment. Serve as a point of contact for technical support escalations, troubleshooting complex issues, and providing guidance to field technicians as needed. Manage and oversee large and complex projects, coordinating resources, schedules, and logistics to ensure projects are completed on time, within budget, and in compliance with safety regulations. Training: Design, implement, and continuously improve field training programs for technicians, with a focus on safety, compliance, and customer satisfaction. Track and monitor the progress of all technician training and development to ensure everyone meets scheduled targets. Lead recall jobs alongside the original technician, providing hands-on training and coaching to teach the technician what went wrong, how to identify and fix it, and how to prevent it in the future. Train and coach existing Team Leads; identify and develop new Team Leads, emphasizing the importance of safety and customer experience in leadership roles. Gather and record feedback from employees to enhance training programs and improve the overall employee experience in the field. Customer Engagement: Identify opportunities to educate customers about our products, services, safety practices, and additional service offerings. Identify and report any safety or operational issues beyond the scope of work to the customer; proactively engage with customers during technical issues, delivering exceptional service by promptly addressing concerns and quickly resolving any problems. Gather and record feedback from customers to consistently enhance the customer experience and improve service delivery and the overall customer experience. Required Qualifications: Technical: Minimum of 5 years of experience in the installation, maintenance, and repair of industrial doors, loading dock equipment, and material handling systems. Software: Proficient with FSM (Field Service Management) systems that manage all aspects of field operations (Estimates, Work Orders, Dispatching, Scheduling, etc.); all work is logged and processed digitally in our app from your iPhone/iPad. Leadership: Proven experience in supervising and managing field service teams, including leading large and complex projects. Technical Skills: Strong technical background in troubleshooting and resolving issues related to industrial equipment, with a focus on safety and compliance. Training & Development: Experience in designing and implementing training programs for field technicians, with an emphasis on safety, compliance, and customer satisfaction. Customer Service: Excellent communication and customer service skills, with a track record of effectively managing customer interactions and resolving issues on-site. Problem-Solving: Strong problem-solving abilities, capable of troubleshooting complex technical issues and providing guidance to field technicians. Project Management: Experience in coordinating resources, schedules, and logistics for large-scale projects, ensuring completion on time and within budget. Safety Compliance: In-depth knowledge of safety regulations and best practices, with the ability to enforce safety protocols in the field. Driver's License: Valid Driver's License with a clean driving record. Additional Qualifications (desired, but not required): Certifications: OSHA certifications, First Aid/CPR/BLS certification, and Aerial Lift and Forklift Certification, or any other relevant certifications. Technical Expertise: Additional experience with hydraulic and pneumatic systems, welding, steel fabrication, and electrical work. Advanced Leadership Training: Formal training or certification in leadership, team development, or project management. Industry Knowledge: Familiarity with the latest industry trends and technologies related to warehouse and industrial equipment. Customer Engagement: Experience in customer relationship management (CRM) systems or customer experience improvement initiatives. Bilingual: Proficiency in a second language, particularly Spanish, to better serve our diverse customer base. Work Environment: Work in various environments, including warehouses and outdoor customer locations. Use of personal protective equipment (PPE) is required for safety. Travel Requirements: Frequent travel to job sites, vendor locations, and our headquarters in Irvine is required. The company provides a fully equipped van that you can take home, allowing you to be dispatched directly from your residence. Benefits: Health: Medical/Dental/Vision (50% employer contribution for Medical) Additional Insurances: Life, Critical Illness, Accident, etc. Free Employee Assistance Program Financial: Weekly Paychecks Overtime Opportunities Annual Performance and Compensation Reviews Quarterly celebrations and rewards Bonus program based on team goals and field sales 401(k) Time Off: 2 weeks dedicated Vacation Time 5 days dedicated Sick Time 7 Paid Holidays Safety: All necessary PPE provided on day one Personalized OSHA-compliant fire-rated uniforms Aerial Lift and Forklift Certification OSHA certifications First Aid / CPR / BLS Employee Development: Comprehensive paid training program Opportunities for growth and internal advancement Tuition Reimbursement Tools and Equipment: Company-branded gear iPhone and iPad Fully equipped vehicle with welder, tools, and equipment Fuel and maintenance card Equal Opportunity Employment: NES considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.
    $47k-73k yearly est. 60d+ ago
  • Manager, New Equipment Field Operations

    Otis 4.2company rating

    New York, NY jobs

    Country: United States of America Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis Elevator Company is searching for a highly motivated New Equipment (Construction) Field Operations Leader to drive productivity and the performance of new equipment projects for the branch and customers. The Field Operations Manager will be responsible for the new equipment business, including field operations, customer satisfaction and overall general business management for Manhattan, NY. On a typical day you will: Direct, supervise, and lead the performance of field operations for the New Equipment installation side of Otis' business Supervise construction mechanics and installation teams Achieve all financial performance targets including profit and working capital Conduct field education training ensuring that we create and maintain a safe working environment Regularly perform field safety audits, jobsite inspections, and develop site safety/logistics plans Coordinate all material deliveries and issuing purchase orders Develop and maintain professional and productive relationships with co-workers, field employees, clients, state & local authorities, and others in contact with the job Forecast and schedule labor resources ensuring successful project completion, maintaining customer quality assurance, and improving efficiencies Accurately analyze situations and assist in developing contingencies for estimates Administration and interpretation of contract writing and will perform customary construction process duties that include managing billing, consultant and contractors' payments, processing RFIs and optimizing change order opportunities, as well as maximizing project cash coverage What you will need to be successful 5+ years of elevator industry experience or experience leading field level associates/technicians in a similar industry preferred High school diploma or equivalent required; bachelor's degree preferred Ability to work in a highly team-oriented and dynamic environment Candidate must demonstrate strong written and verbal communication skills and presentation skills to effectively develop expectations and relationships with internal and external customers Needs to be self-motivated and able to manage many simultaneous projects and responsibilities Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software Strong leadership skills, goal-orientated, and good decision-making skills with strong time management and organizational skills What's In it For Me / Benefits We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment, you and your eligible dependents will receive comprehensive medical, prescription drug, dental, and vision coverage. Enjoy three weeks of paid vacation, along with paid company holidays We provide paid sick leave, employee assistance, and wellness incentive programs to support your well-being. Life insurance and disability coverage to protect you and your family. Voluntary benefits, including options for legal, pet, home, and auto insurance. We offer generous birth/adoption and parental leave benefits, as well as adoption assistance, to support growing families. Pursue your educational goals with our tuition reimbursement program. Recognize and be recognized! We celebrate service anniversaries and offer spot performance bonus opportunities to show our appreciation. Apply today to join us and build what's next!. If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here. Become a part of the Otis team and help us #Buildwhatsnext! Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at ****************. Privacy Policy and Terms: Click on this link to read the Policy and Terms
    $77k-127k yearly est. Auto-Apply 60d+ ago
  • HVAC Field Service Supervisor

    ACCO Engineered Systems 4.1company rating

    Bakersfield, CA jobs

    General Job Description: This position is directly responsible for supervising the service technicians in this specific geographic area. This person is also a primary contact for the customer personnel when either the route mechanic or service sales person is not available. This position is the technical backup for both the route mechanic and Service Sales Personnel on accounts in this geographic area. On repair, replacement, or installation jobs performed by Service Department personnel, this individual is responsible for completing the work on time and protecting the Company's financial interest. This position is responsible for conducting and documenting periodic safety meetings with the area field personnel and monitoring jobsite conditions to assure that safe working procedures are always employed. Supervises: Journeymen, Apprentices, and Trainees. Essential Duties & Responsibilities Recruit, interview and train new employees Review and follow up on mechanics' work orders and tool purchases Answer technical questions from field mechanics and Service Sales personnel Balance workloads in the area's routes to keep appropriate skill levels on jobs as needed Manage “on call” staffing and vacation requests to assure the Company fulfills its contractual obligations Serve as backup for on call and weekend staffing shortages Perform periodic quality control inspections at customer locations Interface and cooperate with System Operations to assure the Company's contractual obligations for project completion and warranty are fulfilled Optimize labor productivity by collaborating and resource sharing with other area Supervisors in FSG, Sunbelt Controls, and System Operations. Monitor productivity for area employees by approving all non-billable labor Monitor and manage the “Weighted Average Cost” of the technicians in this area to maximize the Company's return without comprising the quality of the service provided Hold monthly safety meetings and enforce safety guidelines and procedures Conduct Site Safety Inspections (SSI's) for customer locations in your geographical area Counsel technicians when either Customer relations issues arise or internal Company procedures have not been followed Assist Dispatch in meeting the Company's response time promise to customers Maintain and safeguard the area special/large tool inventory Other special projects may arise periodically Executes QA/QC protocols and QC field installation. Responsible for implementing Safety Department protocols by reviewing and discussing required safety documents with the field personnel to ensure work is being performed in a safe manner. Mentor, train and develop future supervisors (succession planning) to meet current and future business needs. Coordinates and communicates effectively with different departments within ACCO. Adhere to and promote ACCO company policies and procedures. Instill a culture of accountability, integrity, ethics, and respect within the department Other tasks and duties as assigned by supervisor and/or upper management. Position Requirements: High school diploma, Certificate of G.E.D, or certificate of completion in an apprenticeship program in HVAC & refrigeration, or similar trade or technical program completion. 10+ years of experience in HVAC-R mechanical service and repair. 3+ years of Journeyman experience with HVAC-R mechanical service and repair. Good written and oral communication skills. Strong technical and troubleshooting skills. Strong track record of successfully interacting with customers. Ability to utilize a personal computer. Willingness and ability to attend ACCO and Union training sessions (signatory sponsorship will be provided to non-signatory applicants hired for the position). Ability to lift and carry materials ranging from 11-25 lbs. up to 33% of the time. Valid (non-commercial) driver's license with MVR that meets ACCO's risk insurance standards. ACCO Competencies: Proactivity / Initiative: Recognizes what needs to be done and accomplishes it in a manner appropriate for one's level/position and with minimal supervision. Perseverance: Shows the wherewithal to fight for difficult goals despite challenges and to bounce back from adversity. Insight: The ability to gather and make sense of information that suggests new possibilities. Engagement: Shows a knack for using emotion and logic to communicate a persuasive vision and connect with people. Teamwork: The ability to effectively work toward common goals with others by supporting, encouraging, and sharing information in an authentic and approachable manner. Big Picture: Understands and contributes to organizations' short- and long-term business strategy. On a personal level has independently developed a vision for short- and long-term career success. Motivation / Dedication: Commits to excellence in pursuing unselfish goals. Initiates action with collective goals takes responsibility, and shows personal humility. Technical Curiosity / Willingness to Learn: Interest in seeking out new experiences, knowledge, and candid feed, back; demonstrating an openness to learning and change. Problem-Solver: Ability to identify, analyze, and solve a problem in support of personal, group, department, or organizational objectives. Additional Competencies Areas Needed: Numeric and Verbal Reasoning Skills Persuading & Influencing Adaptability & Flexibility Commercial/Business Acumen Analyzing & Interpreting Physical Requirements: (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) While performing the duties of this job, the employee is regularly required to sit, stand, use hands to operate equipment (i.e. tools, computer, keyboard and cell phone, talk and hear). The employee frequently is required to reach with hands and arms above shoulder height to access equipment. The employee is occasionally required to stand, walk, climb or balance and stoop, kneel, crouch, or crawl (for purposes of accessing equipment in need of repair). Specific vision abilities required by this job include close vision and distance vision. The employee must occasionally lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Ability to climb up and down ladders as needed Regular and routine attendance Hours: Typical hours are Monday to Friday, between the hours of 5:00 am to 4:30 pm, overtime as needed. Travel: 0 -5% of the time to and from the primary office to regional branch offices. Wages: This position is for signatory employees and wages will be in alignment with the current Collective Bargaining Agreements. #ACCO #LI-MM1
    $47k-77k yearly est. Auto-Apply 60d+ ago
  • Manager, Repair Field Operations

    Otis 4.2company rating

    Buffalo, NY jobs

    Country: United States of America Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis Elevator Company is searching for a highly motivated Repair Superintendent to drive productivity and the performance of Repair projects for the branch and customers in the Upstate New York territory. The Repair Superintendent will be responsible for the Repair business, including field operations, customer satisfaction, and overall general business management. On a typical day you will: Lead the performance of field operations for all elevator repair and testing Meet project deadlines and all financial performance targets including profit and working capital Conduct field education training ensuring that we create and maintain a safe working environment Perform field safety audits, jobsite inspections, and develop site safety/logistics plans Coordinate all material deliveries and issuing purchase orders Develop and maintain professional and productive relationships with co-workers, field employees, clients and others in contact with the job. Forecast and schedule labor resources ensuring successful project completion, maintaining customer quality assurance, and improving efficiencies. Accurately analyze situations and assist in developing contingencies for estimates What you will need to be successful: 5+ years of elevator industry experience or experience leading field level associates/technicians in a similar industry highly preferred Ability to work in a highly team-oriented and dynamic environment Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers Needs to be self-motivated and able to manage many simultaneous projects and responsibilities Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software Strong leadership skills and goal-orientated with strong time management and organizational skills What's In it For Me / Benefits We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment, you and your eligible dependents will receive comprehensive medical, prescription drug, dental, and vision coverage. Enjoy three weeks of paid vacation, along with paid company holidays We provide paid sick leave, employee assistance, and wellness incentive programs to support your well-being. Life insurance and disability coverage to protect you and your family. Voluntary benefits, including options for legal, pet, home, and auto insurance. We offer generous birth/adoption and parental leave benefits, as well as adoption assistance, to support growing families. Pursue your educational goals with our tuition reimbursement program. Recognize and be recognized! We celebrate service anniversaries and offer spot performance bonus opportunities to show our appreciation. We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time. Apply today to join us and build what's next! If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here. Become a part of the Otis team and help us #Buildwhatsnext! Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at ****************. Privacy Policy and Terms: Click on this link to read the Policy and Terms
    $71k-121k yearly est. Auto-Apply 7d ago
  • Field Service Supervisor - Power Systems

    Wagner International LLC 4.5company rating

    Aurora, CO jobs

    Would you like to be part of a focused, dedicated team? Do you want to work and grow with other motivated, ambitious people? Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under Wagner's reputation for excellence. We offer excellent benefits and supply you with the tools you need to maximize your potential and grow within Wagner. Benefits include: * Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays * Medical, dental, and vision insurance * Life and AD&D Insurance * Retirement Plans - 401K and Roth 401K , eligible employees can receive a company contribution up to 7% * Tuition Reimbursement * Employee Assistance Program (EAP) * CEFCU- Citizens Equity First Credit Union - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more. * Additional Benefits include: Unum Supplemental life Insurance, Aflac Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans. The Field Service Supervisor is responsible for the efficient operation of contract field service technicians and CA technicians. Field Service Supervisor shall also make recommendations to the Field Service Manager with respect to overall departmental activities in a manner that reflect the company's vision of working as "One Professional Team" Pay Rate: $46.00 - $58.19 per hour Pay rate is dependent upon education & experience. This position can be located at any of the following locations in Colorado: Aurora, Grand Junction, Hayden, Pueblo, Colorado Springs, Burlington, or Windsor Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. * Oversees all assigned technician direct reports. * Works closely with office staff to improve and maintain processes and procedures. * Will work closely with office to efficiently open, close and invoice work orders. * Works with Coordinators on PIP completion to meet Caterpillar standards. * Oversees warranty work order preparation and completion from technicians. * Technician Supervisors will be made available for their direct reports that are on call. * Maintains and executes good housekeeping and safety in work areas. * Supervisor will be first point of contact for accidents and will ensure all forms are filled out and submitted in a timely manner. * Works closely with Coordinators on achieving CAT standards for on-time completion. * Works with Fleet Department to ensure DOT/CDL compliance. * Will work with Risk Management to ensure supervisor and direct reports have an updated tool inventory or have declined it. Supervisor will need to keep a current copy on hand as well. * Collaborates with Parts Admin/ Parts Clerk to execute and fulfill back orders in a timely manner. * Maintain meaningful relationship with internal and external customers. * Assist coordinators with scheduling and dispatching technicians. * Ensure purchase orders are received before scheduling service work. * Act as first point of contact for customer disputes. * Ensuring the highest possible customer satisfaction because of job quality, timing of invoice, correctness of invoice, etc. No surprises for our customers * Ensuring the technicians have at least the minimum safety training, PPE, tooling, etc. for the job they are performing, and preferably extra safety training, PPE, tooling, etc. * Creating technician development plans that are in alignment with the technicians' goals and aspirations. * Ensure the technician is working as efficiently as possible, i.e. making sure they have the correct tooling, the correct parts, etc. right when they need them. * Basic understanding of the Caterpillar equipment line. * Will work with the Service Manager on meeting or exceeding Service Excellence metrics. * All other duties as assigned by manager. Supervisory Responsibilities: * Direct Reports: Field Service technicians assigned to supervisor. * Work closely with manager to complete timely performance reviews for direct reports. Writing quality reviews for the technicians with the goal being no surprises and the reviews are completed on or before their due date. * Growing the service you are responsible for. * Leadership training and training on service financials, service excellence metrics, etc. * Assists manager in hiring and training Field Service Technicians. Required Education and Experience: * High School Diploma or GED * 1+ Year's Supervisory/Management experience * 1+ Year's Technical or Mechanical Experience * 3+ Year's Customer Service Experience * Basic Knowledge of Microsoft PowerPoint * Intermediate knowledge of Microsoft Word, and Outlook * Intermediate knowledge of CRM/Sales Link * Intermediate knowledge of Service Link/SIS Web * Advanced knowledge of DBS Physical Demands & Competencies: * Standing, walking, talking, sitting, use of hands & hearing * Sedentary work that includes lifting and/or moving objects up to 25 pounds or more * Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills * Safety & Product Knowledge * Basic Knowledge of Microsoft PowerPoint * Intermediate knowledge of Microsoft Word, and Outlook * Intermediate knowledge of CRM/Sales Link * Intermediate knowledge of DSI/SIS Web/STW * Advanced knowledge of DBS Work Environment: * Noise: Moderate * Environment: Indoors & Outdoors Travel Requirements: * 50 - 75% Other Duties: Job Offers are contingent upon all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer. #WPower
    $39k-49k yearly est. 15d ago
  • Field Marketer

    Profound 3.7company rating

    New York, NY jobs

    Profound helps companies understand and control what AI says about their brand. As AI becomes the new front door to every business, our platform gives marketers visibility into how they appear in ChatGPT, Perplexity, Gemini, and beyond. We're building the marketing platform for the answer-engine era - and the go-to brand in the category. That's where you come in. As Field Marketer, you'll own the strategy and execution of Profound's field marketing motion: tradeshows, regional events, ABM activations, partner programs, and multi-touch campaigns that turn real-world engagement into real revenue. This is not a “set up a booth and hope” role. This is a roll-up-your-sleeves, get-it-done, deeply sales-aligned position. What You'll Do Build and execute multi-touch field marketing campaigns tied to tradeshows, conferences, regional events, and ABM initiatives - before, during, and after the moment Own Profound's tradeshow strategy end-to-end: target accounts, messaging, pre-event outreach, booth experience, on-site execution, and post-event conversion Partner tightly with Sales and SDRs to align on ICPs, account lists, outreach sequences, meeting goals, and follow-up - and celebrate wins together Actively support pipeline generation: booking meetings, helping pitch on the floor, jumping into conversations, and doing what it takes to drive momentum Design and run field ABM programs (1:few, 1:many) that combine events, direct mail, social, email, and outbound motion Collaborate with content and social teams to extend field moments into LinkedIn, thought leadership, and post-event narratives Manage vendors, sponsorships, logistics, timelines, and budgets while maintaining speed and quality Track and report on performance: meetings held, pipeline influenced, conversion rates, and qualitative sales feedback Continuously test, iterate, and improve - this is a fast-paced environment where learning velocity matters Success in the Role Sales trusts field programs and actively asks to be involved Tradeshows consistently result in qualified meetings, not just scans Campaigns are multi-touch by default (pre, during, post) SDRs and AEs feel supported, not surprised You can answer: “What did field marketing contribute this quarter?” in one slide Who You Are A doer, not just a planner - you thrive in fast-moving environments and love being in the action You've built and executed field marketing or demand gen programs in B2B SaaS or tech (tradeshows, roadshows, regional events, ABM, outbound-aligned campaigns) You understand that great field marketing is campaigns + sales alignment, not swag and smiles Comfortable working side-by-side with AEs and SDRs - sharing goals, pressure, and wins You have strong instincts for messaging, audience targeting, and on-the-ground execution You're organized, scrappy, and resourceful - when things break, you fix them Data-minded: you care about pipeline, influence, and what actually moved the needle Bonus: experience with social amplification, LinkedIn programs, partner marketing, or early-stage companies Location This is an on-site role in our Union Square office - designed for builders who thrive on speed, iteration, and impact. For this role, the expected base salary range is $120,000 - $170,000. Profound's total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.
    $46k-67k yearly est. Auto-Apply 16d ago

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