Dispatcher jobs at Robert Half

LHH is seeking a Dispatcher for a fantastic company in Sylacauga, AL. This role serves as the primary point of contact for all logistics-related matters at the plant. This role requires constant coordination with internal teams, carriers, and the corporate office to ensure timely and accurate shipment of orders. Key Responsibilities Logistics & Carrier Coordination Serve as the plant's main logistics contact Monitor orders to ensure on-time shipment to customers Notify carriers when orders are ready Schedule dock appointments Follow up on missed loads Communicate driver hour limitations Process detention and TONU approval requests Source alternate carriers as needed Request LTL quotes Ensure carrier compliance with PPE requirements Operations Support Request and track updates on product availability Address product quality issues and returns Assist the shipping office with truck monitoring to help avoid detention Customer Service & Sales Support Communicate carrier issues (late arrivals, driver hours, delivery constraints) Request customer site information (hours of operation, delivery procedures) Manage issues related to customers unable to accept product (layovers, returns, redeliveries) Corporate Office Coordination Update orders in the ERP system with corrected carrier information and rates Work with Purchasing on rate change requests Review detention invoices and provide supporting details for approval or denial Qualifications Strong communication skills High attention to detail Excellent organizational skills Ability to work well under pressure Comfortable challenging information and pushing back when necessary Preferred Software Experience TMX - Princeton (Truck Dispatch), Intellitrans (Rail), SAP S/4HANA (ERP), Google Suite (Email, Spreadsheets, Documents) Job Type Plant operates 24/7 In-Office, Monday-Friday, with weekend on-call rotation Shift: 10:00 AM - 6:00 PM with a 1-hour lunch break

Goyette Mechanical, founded in 1928 in Flint, Michigan, is a third-generation, family-owned contractor specializing in plumbing, HVAC, electrical, and mechanical services for residential, commercial, and industrial clients. Known for its 24/7 responsive service, Goyette consistently ranks among the top contractors in Michigan. The Company is deeply committed to workforce development, community engagement, and maintaining a tradition of excellence, integrity, and innovation. Goyette Mechanical provides a competitive salary for this position based on candidate experience, skills, and abilities. Additional perks include paid time off, 401k company match with profit sharing, and medical insurance. The Service Dispatcher Position The Service Dispatcher is responsible for coordinating and scheduling all service calls for the company's service department, while ensuring timely and efficient response to customer needs. Success in this position requires strong communication and computer proficiency, the ability to multi-task and work at a fast pace, attention to detail, and the ability to handle urgent situations with professionalism. This role serves as the central communication point between customers, technicians, and internal teams, providing job details, updates, and follow-up to ensure quality service delivery. Desired Experience, Skills, and Abilities for the Service Dispatcher Position A high school diploma or equivalent is required Strong verbal & written communication skills Strong organizational skills are required Intermediate knowledge of Microsoft Excel, Word and Outlook required Ability to multi-task and prioritize work based on deadlines; excellent time management skills are necessary to succeed in a fast-paced environment Attention to detail and accuracy highly critical in this role Must be able to foster and support a team work environment, placing a high emphasis on excellent customer service Recruitment Process for the Service Dispatcher Position The recruitment process includes a combination of preliminary phone screens, pre-employment assessments, interviews, and a pre-employment background check and drug test. The process, which is being facilitated through EctoHR, Inc., is designed to ensure that candidates are aligned with Goyette Mechanical's mission and vision. Goyette Mechanical is an Equal Opportunity Employer!

Job Description Transportation Dispatch Lead Syndeo Staffing has a direct-hire opportunity for the right person to join a family-owned ag-fertilizer company as a Transportation Dispatch Lead in El Dorado, Kansas. This role reports directly to the Vice President of Operations and is essential in leading the day-to-day functions and ensuring the safe, efficient, and timely movement of goods. The Transportation Dispatch Lead is responsible for ensuring the most efficient, cost-effective methods are utilized. This role involves working in a fast-paced environment and interacting with various stakeholders, including drivers, logistics personnel, and clients. Key Responsibilities: Lead daily transportation operations, including scheduling, dispatching, and communication to ensure seamless service and meet customer demand. Serve as the primary point of contact for drivers and logistics personnel, providing clear direction to resolve challenges and maintain delivery schedules. Respond to requests for transportation services from customers, employees, or other sources Develop and implement transportation strategies to optimize efficiency and cost-effectiveness Coordinate and schedule transportation activities, including route planning, vehicle maintenance, and driver assignments Ensure compliance with all relevant regulations and safety standards in accordance with DOT and FMCSA Monitor and analyze transportation metrics to identify areas for improvement. Mentor and guide transportation team members, fostering a collaborative and high-performance culture. Develop and maintain relationships with clients and vendors by providing exceptional customer service and resolving issues in a timely manner Qualifications: High school diploma or equivalent required; Associate's or Bachelor's degree in logistics, supply chain, or related field preferred. Previous experience in transportation dispatching or logistics management dealing with Federal and State Department of Transportation laws and regulations required Proficiency in Microsoft Office Suite and transportation software such as Fleet Management Systems or GPS routing tools. Ability to work under pressure and meet tight deadlines; strong organizational, problem-solving, communication, and leadership skills. Schedule: Monday - Friday 7:30 am - 5:00 pm. This position may be subject to overtime based on delivery schedules. $18/hour BOE

Transportation Dispatch Lead Syndeo Staffing has a direct-hire opportunity for the right person to join a family-owned ag-fertilizer company as a Transportation Dispatch Lead in El Dorado, Kansas. This role reports directly to the Vice President of Operations and is essential in leading the day-to-day functions and ensuring the safe, efficient, and timely movement of goods. The Transportation Dispatch Lead is responsible for ensuring the most efficient, cost-effective methods are utilized. This role involves working in a fast-paced environment and interacting with various stakeholders, including drivers, logistics personnel, and clients. Key Responsibilities: Lead daily transportation operations, including scheduling, dispatching, and communication to ensure seamless service and meet customer demand. Serve as the primary point of contact for drivers and logistics personnel, providing clear direction to resolve challenges and maintain delivery schedules. Respond to requests for transportation services from customers, employees, or other sources Develop and implement transportation strategies to optimize efficiency and cost-effectiveness Coordinate and schedule transportation activities, including route planning, vehicle maintenance, and driver assignments Ensure compliance with all relevant regulations and safety standards in accordance with DOT and FMCSA Monitor and analyze transportation metrics to identify areas for improvement. Mentor and guide transportation team members, fostering a collaborative and high-performance culture. Develop and maintain relationships with clients and vendors by providing exceptional customer service and resolving issues in a timely manner Qualifications: High school diploma or equivalent required; Associate's or Bachelor's degree in logistics, supply chain, or related field preferred. Previous experience in transportation dispatching or logistics management dealing with Federal and State Department of Transportation laws and regulations required Proficiency in Microsoft Office Suite and transportation software such as Fleet Management Systems or GPS routing tools. Ability to work under pressure and meet tight deadlines; strong organizational, problem-solving, communication, and leadership skills. Schedule: Monday - Friday 7:30 am - 5:00 pm. This position may be subject to overtime based on delivery schedules. $18/hour BOE

**ERO Emergency Response Officer or Emergency Response Team Member TMMI** **Benefits Include:** Weekly Pay Health- Anthem Blue Cross Blue Shield Dental- Aetna Vision- VSP Accrued PTO Time 401K Long Term, Short Term Disability Free Life Insurance Policy of $10K Free Uniforms Growth Opportunity _Firefighter 1&2, Hazmat Awareness and Operations Required,_ _Must also be EMR certified (or EMT certified)_ **Securitas is the most locally focused security company in the United States, with over 640 local branch managers and approximately 86,000 security officers who provide unmatched security solutions to meet the specific needs of thousands of businesses. Securitas USA's core business is security services. Our main service offering categories are specialized guarding, mobile guarding, remote guarding, and corporate risk management. These openings will fill up quickly. Please submit your resume and application today!** **Job Description** + Responds to emergency scenes including, but is not limited to, fire, medical, bomb threats, flooding, sprinkler system discharge, elevator emergencies, hazardous materials, inclement weather, and numerous other types of incidents. + Arrives on scene, performs scene size up, and relays information to central dispatch center and on-duty supervisor of current situation and any immediate needs. + Performs rescue procedures to include, but is not limited to, vehicle extrication, machinery extrication, and high angle and low angle rescue. + Performs fire suppression efforts utilizing fire apparatus, hydrants, hose stations, and portable and wheeled fire extinguishers. + Responds to hazardous material emergencies and provides spill containment efforts for both small and large releases. + Responds to medical emergencies, initiates patient assessment and/or stabilization, prepares and transports patients to onsite medical clinic. + Relays patient care information to medical personnel to include, but is not limited to, patient information, medical history, vitals, and treatments. + Administers treatment of injuries and illnesses following established medical protocols and procedures at the emergency scene or in specialized response vehicle. + Performs triage duties during mass casualty incidents. + Provide standard security duties to include, but is not limited to, unlocking doors, escorts to visitors, guests, and team members, patrol buildings and parking lots, and report back to central dispatch center and on-duty supervisor any irregularities. + Prepares logs and reports as required. + Other job related duties as assigned. **Requirements** + N.F.P.A. Firefighter 1 and 2 required + Hazardous Materials Awareness and Operations Level certifications + National Registry or State of Indiana Emergency Medical Technician (EMT) or Emergency Medical Responder (EMR) certification + Out of state certifications must be transferable to Indiana and must be completed within 90 days of hire + Must be able to meet and continue to meet any applicable state, county, and local certification requirements for Emergency Medical Technician (EMT) or Emergency Medical Responder (EMR) level certification. + With or without reasonable accommodation, the physical and mental requirements of this job may include the following: seeing, hearing, speaking, and writing clearly. Occasional reaching with hands and arms, stooping, kneeling, crouching, and crawling. Frequent sitting, standing, and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain. Additional physical requirements may include frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds. EOE/M/F/Vet/Disabilities Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team. Benefits include: + Retirement plan + Employer-provided medical and dental coverage + Company-paid life insurance + Voluntary life and disability insurance + Employee assistance plan + Securitas Saves discount program + Paid holidays + Paid time away from work Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply. Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.

PAY Pay Range: 412 Hourly Rate: $20.55 - $31.77 The normal starting pay for this position is the minimum of the pay range listed above. A higher rate of pay may be considered, dependent on the qualifications and experience of the selected applicant and/or the City's step placement policy. OVERAGE POSITION This position is an overage. Funding for this position will be re-evaluated on a fiscal year basis. POLICE DEPARTMENT POLICY The Oklahoma City Police Department's Body Art/Visible Tattoo Policy is available at the following link: *********************************** Please ensure you have read the policy, understand the policy, and are willing and able to comply with the policy. BACKGROUND CHECK Civilian employees of the Oklahoma City Police Department must successfully complete a comprehensive background check and polygraph test prior to employment. ELIGIBILITY LIST PREFERENCE ORDER Full-time City employees will receive preference in the following order: major division first, then department, then all other full-time City employees. Part-time/year-round City employees will receive preference next. If there are no qualified full-time City employees or part-time/year-round City employees, external applicants will then be considered (when the vacancy is open to external applicants). APPLICATION, HIRING, AND BACKGROUND When completing the application, applicants will be asked to respond to application questions. These application questions are based on the Job Requirements for the position. Completion of the application questions is required. Applicant responses to the application questions must specifically answer the questions asked. Responses to application questions must be supported by work history/information listed on the application/resume, sufficient to demonstrate qualifications for the position. Applicants may upload only two attachments. Attachments may include, but are not limited to a resume, cover letter, DD214 or NGB Form 22, transcripts, etc. Applicants may also choose to combine documents into one field for upload. Applications may not be reviewed if specific responses to application questions have not been provided. Each application submission is reviewed independently. For detailed information about the City's hiring and background processes, check out the: Quick Guide to Hiring and Background Checks If you have questions, check out the: Frequently Asked Questions Please note the background check process for Police Department positions is specified above. TOTAL REWARDS At the City of Oklahoma City, our Total Rewards package is designed to honor your service, fuel your growth, and support every part of your life. We offer: Competitive pay An average of $22,000 annually contributed toward your benefits and retirement A comprehensive package designed to support your health and wellness, financial security, work-life balance, and personal and professional growth and development Explore all the ways we invest in you: City of Oklahoma City Total Rewards SELECTION PROCESS INFORMATION Important Application Information: Applicants who meet the minimum qualifications for this job will be invited by email to complete CritiCall online testing to evaluate whether they possess the knowledge, skills, and abilities necessary for success on the job. The email invitation will include a deadline by which testing must be completed. Applicants who do not complete the testing by the deadline will be removed from further consideration. The CritiCall test is 100 percent web-based and fully compatible with the latest version of Google Chrome, Mozilla Firefox, and Microsoft Edge: Google Chrome, Mozilla Firefox, Microsoft Edge. Safari users will have to follow the onscreen instructions after clicking the test link for enabling the auto-play function within the Safari browser. Microsoft is no longer supporting Internet Explorer, thus the test may not be compatible with the Internet Explorer browser. Applicants encountering any issues during testing can contact CritiCall at ****************** or by calling ************** x2, Monday through Friday, between 7:00 a.m. and 8:00 p.m. Pacific time. Before you begin the test, you may want to review CritiCall Candidate Resources which are available at this link: Public Safety Dispatcher Applicants - CritiCall TestGenius These resources include a test preparation guide, frequently asked questions, and sample tests. The use of cell phones, smart watches, or any other devices/methods to research test answers is strictly prohibited by the City of Oklahoma City and will result in applicants being disqualified from consideration. Applicants requiring reasonable accommodation at any time during the hiring process are encouraged to notify one of the Human Resources Department Representatives by calling ************. POSITION DESIGNATIONS This job classification has been designated as a safety sensitive job classification in accordance with the Oklahoma Medical Marijuana and Patient Protection Act, 63 O.S., § 427.1 et seq. (OSCN 2019), effective August 29, 2019. This means employees in this job classification can be subject to disciplinary action up to and including termination if they test positive for marijuana components or metabolites, even if they possess a medical marijuana license. This job classification has been designated as a cyber security sensitive job classification effective June 26, 2023, in order to comply with United States Department of Justice, Federal Bureau of Investigation, Criminal Justice Information Services (CJIS) Division's Criminal Justice Information Services Security Policy (Version 5.9.2, 12/07/2022), 5.12 Policy Area 12 Personnel Security. The policy requires national fingerprint-based records checks be conducted prior to granting access to criminal justice information for all personnel who have unescorted access to unencrypted Criminal Justice Information (CJI) or unescorted access to physically security locations or controlled areas (during times of CJI processing). Employees in this job classification will be subject to a Criminal Justice Information Services (CJIS) Interstate Identification Index (III) Fingerprint Background check after receiving a conditional offer of employment. Additionally, employees in this job classification must complete the required CJIS Security and Privacy Training and pass the online certification test. JOB SUMMARY This posting will be used to fill a current vacancy in the 911 Communications Center in the Operations Division of the Police Department within the City of Oklahoma City and is under the direction of an immediate supervisor. An eligibility list will be established or supplemented for filling future vacancies in the department, per provisions of the AFSCME collective bargaining agreement. The 911 Dispatcher Trainee serves as the telephone communication link between the calling party and units in the field. Essential job functions include: accurately and efficiently receiving and transmitting information via telephone and through the Computer Aided Dispatch Data Network; input and/or retrieval of information concerning emergency and non-emergency situations; recording information obtained from callers by typing information into the computer via a computer terminal and keyboard; routing calls to appropriate dispatch consoles; monitoring calls to ensure dispatch of support agencies; dispatching emergency and non-emergency vehicles to reported trouble locations; and monitoring frequencies in order to respond to field unit status reports and requests for assistance. The work is reviewed through continual visual observation and through monitoring of radio frequencies by the supervisor. NOTE: The incumbent is hired as 911 Dispatcher Trainee. Upon successful completion of the training and probationary period, the incumbent is eligible for promotion to 911 Dispatcher I. 911 Dispatcher Trainees receive four (4) weeks of classroom instruction/training on the telecommunications equipment and procedures and will spend the remainder of the probationary period receiving on-the-job training under close supervision. VETERANS PREFERENCE Honorably discharged veterans of the United States Active Duty Armed Forces, National Guard, and Reserve Forces who are not currently employed full-time by the City of Oklahoma City and who meet the qualifications for the position shall be given preference. To receive preference, veterans must submit verification of honorable discharge from the United States military service (Department of Defense Form DD214 or NGB Form 22) prior to the closing date of the vacancy announcement. JOB REQUIREMENTS Skill in accurately and efficiently obtaining, recalling, and relaying pertinent information. Skill in verbal communications utilizing tact and diplomacy. Skill in recording information accurately. Skill in operating two-way radios and multi-line telephone systems. Skill in making quick and accurate decisions. Ability to remain calm in emergency situations. Willingness to maintain confidentiality. COMPETENCIES One City, One Team (Teamwork/Team Oriented) (1) Recognizes, values, and leverages the ideas, opinions, and perspectives of others; (2) participates willingly and effectively as a team lead or team member; (3) builds consensus; fosters team commitment, spirit, pride, and trust; (4) collaborates with others to accomplish goals and objectives and achieve results; (5) expresses facts, ideas, messages, and information (technical and non-technical) to individuals or groups clearly, concisely, accurately, understandably, with honesty, tact, and diplomacy and in a manner that is appropriate for the intended audience; (6) actively listens, clarifies information as needed; (7) [Core Value One City, One Team] shares information, resources and solutions across departments; (8) [Core Value One City, One Team] asks for help early and offers it often; (9) [Core Value One City, One Team] collaborates across teams before decisions are made. Service First (Customer Centric) (1) Demonstrates commitment to public service; (2) serves and satisfies internal and external customers in a timely and effective manner; (3) establishes, commits to, and maintains high standards for producing quality work products and being responsive to customers; (4) supports the Department/City's mission; develops and executes strategies with the customer in mind; (5) [Core Value Service First] acts quickly and follows through until the job is complete; (6) [Core Value Service First] serves everyone with genuine respect, diligence and professionalism; (7) [Core Value Service First] makes decisions with the people we serve in mind. Respect Always (Conduct) (1) Conducts oneself with the utmost integrity and professionalism; (2) demonstrates humility; (3) encourages people to share their perspectives, ideas, and opinions; (4) makes decisions based on a sense of shared purpose; (5) takes responsibility for actions and decisions; (6) resilient; (7) leans in to challenges and problems with creative solutions; (8) speaks up and challenges the status quo; (9) relies on the character, ability, strength, truth, and transparency of others and the organization; (10) [Core Value Respect Always] listens with curiosity and speaks with care; (11) [Core Value Respect Always] embraces different perspectives and lived experiences; (12) [Core Value Respect Always] gives feedback constructively and receives it openly. Own the Outcome (Execution and Results) (1) Sets well-defined and realistic goals and high standards of performance for self or self and others; (2) displays a high level of initiative, effort, and commitment toward performing work; (3) completes assignments in a thorough, accurate, and timely manner, and delivers results; (4) works with minimal supervision, is motivated to achieve, and demonstrates responsible behavior; (5) demonstrates understanding of all aspects of the job (as specified on the approved job description) and application of accrued knowledge in carrying out duties and responsibilities; technical knowledge; skill in the techniques, equipment, procedures, and work required; (6) [Core Value Own the Outcome] takes initiative to fix it or escalates issues; (7) [Core Value Own the Outcome] follows through on commitments; (8) [Core Value Own the Outcome] speaks up when accountability is missing. Keep Getting Better (Workplace Standards) (1) Takes meal periods and breaks according to policy; (2) ensures sick leave usage does not negatively impact productivity of work unit; (3) notifies supervisor of unscheduled absences; (4) accepts suggestions and supervision with a positive approach; (5) completes work timely and correctly; (6) [Core Value Keep Getting Better] takes time to reflect and act on what is working and what is not; (7) [Core Value Keep Getting Better] learns from mistakes without blaming; (8) [Core Value Keep Getting Better] supports self and other's development and growth. Safety (1) Complies with all safety policies and practices; (2) promotes a safe work environment; (3) participates in safety meetings; current on completion of safety trainings. WORKING CONDITIONS Inside at all times in a climate-controlled environment where temperature remains between 60 degrees and 70 degrees Fahrenheit. Exposure to continuous noise at low levels as produced by other dispatch personnel, computer terminals, keyboards and climate control equipment. Subject to frequent stress from high activity levels and the nature of calls received. Required to work shifts including nights, weekends, and holidays. Subject to shift assignment changes. Subject to 24-hour emergency call. Note: Typical City employee working hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. However, working hours vary (may require work to begin before 8:00 a.m. and/or end beyond 5:00 p.m., and/or may require work on weekends and holidays), and are subject to change, based on the duties and location of the position and the business needs of the assigned work unit/department. PHYSICAL REQUIREMENTS Arm-hand steadiness and manual/finger dexterity enough to use equipment such as a computer keyboard, telephone, etc. Near vision enough to read a computer screen and written communication such as memos, operations procedures and instructions from supervisors. Hearing and speech enough to communicate clearly and distinctly by telephone, radio, and in person in a semi-noisy environment created by other dispatchers, equipment, etc. Subject to sitting, telephone usage, etc., for prolonged periods of time. Note: The working conditions and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. OTHER DETAILS Eligibility List: An eligibility list will be established from this posting consisting of applicants who receive a score of 70 percent or better. Multiple selection procedures may be utilized; a minimum of 70 percent or better will be required on each; and the results of multiple selection procedures will be equally weighted. The eligibility list will be in effect for 180 days from the date of the final selection procedure and will be used to fill future vacancies. Pay Method: City employees are required to receive pay electronically, either via direct deposit or pay card. Former Employees: If this position is open to external applicants and you are a former employee, you must be eligible for rehire to participate in any selection process. If you are unsure of your rehire status, please contact the Human Resources Department at **************. If your rehire status has been coded “Not Eligible,” “Eligible 3,” or “Conditional,” you will need to request a review of your rehire status through the Human Resources Department's Employee and Labor Relations Division. Background Investigation, Drug Testing, Physical Examination: Upon a conditional offer of employment/acceptance of position, the City of Oklahoma City will conduct a criminal history background check for external applicants. Applicants will be provided contact information for any third-party reporting agencies used to collect background information in connection with conditional offers of employment. If the position accepted includes a driver license (commercial or non-commercial) Job Requirement, the City of Oklahoma City will obtain a Motor Vehicle Report for internal and external applicants. If the position accepted is safety sensitive and/or a driving position, internal and external applicants will be provided a copy of the City of Oklahoma City's Drug and Alcohol Testing Policy prior to being directed for a drug test. A copy is also available at the links below: AFSCME CBA Addendum C: Drug and Alcohol Testing Policy If the position accepted is cyber security sensitive, internal and external applicants will be subject to a Criminal Justice Information Services (CJIS) Interstate Identification Index (III) Fingerprint Background check. Additionally, employees in this job classification must complete Level 4 Security Awareness Training and pass an online certification test. If the position accepted includes a lift/push/pull/carry Physical Requirement of 25 pounds and greater, internal and external applicants will be directed for a physical examination. AN EQUAL OPPORTUNITY EMPLOYER If you require reasonable accommodation at any time during the hiring process, please notify one of the Human Resources Department Representatives by calling ************. The City of Oklahoma City will not discriminate against any applicant or employee because of race, color, religion, sex (including pregnancy, actual or perceived sexual orientation, and gender identity and/or expression), national origin, age, disability (mental or physical) and genetic information (including family medical history).

The Dispatcher is responsible for coordinating all driver communication, logistics scheduling, and transportation workflow for the facility. Serving as the primary point of contact for our drivers, vendor partners, and onsite operations, the Dispatcher ensures timely pick-ups, deliveries, and documentation accuracy. This role helps maintain smooth facility operations by monitoring driver activity, managing dispatch calendars, supporting shipping and receiving, and assisting with inventory tracking. The Dispatcher plays a key role in ensuring efficient transportation flow and strong communication across teams. Our Story… So Far Founded in 1989 and headquartered in Dallas, Texas, PLA is a national supply chain solutions provider offering Pallet Management Services, 3PL Services, Reverse Logistics Services, and Freight Brokerage & Transportation Management Services, handling over 115 million pallets per year for more than 1,500 customers. As one of the largest pallet manufacturing and recycling companies in the United States, PLA operates 76+ facilities, employs over 3,500 team members across 23 states, and continues to grow both organically and through acquisition. About the Division PLA - Supply Chain Services, part of the PLA Family of Companies, is a leading provider of comprehensive supply chain solutions, transforming how businesses manage logistics. Through innovation, expertise, and state-of-the-art facilities, we ensure efficient, safe, and reliable operations from start to finish. Here's What We Offer * PTO (Paid Time Off) * Full Benefits: * Medical, Dental, and Vision Insurance - 3 medical plan options through Blue Cross Blue Shield with low weekly premiums starting as low as site plan allows * Health Savings Account (HSA) - Company contribution up to $750 annually * 401(k) with Company Match * Flexible Benefits - Multiple plan options to fit your needs and budget * Prescription Drug Coverage - Low copays starting at $10 for generic medications * FREE Life Insurance & AD&D - Provided at no cost * Vision Benefits - $10 eye exams and $150 frame allowance * Dental Coverage - 100% preventive care coverage with MetLife plans * Additional Voluntary Benefits: * Short-Term Disability (STD) * MetLife Legal & Identity Theft Services * Pet Insurance through ASPCA * Employee Assistance Program (EAP) - Free confidential support for personal or work-related challenges What You'll Be Doing As a Dispatcher, your responsibilities will include: * Managing the daily dispatch of facility drivers for all pick-ups, returns, and vendor deliveries * Staffing the logistics/dispatch window, greeting drivers, vendors, and customers * Maintaining ongoing communication with drivers and tracking movements throughout the day * Coordinating with external carriers to ensure timely pick-ups and deliveries * Obtaining and submitting driver paperwork, bills of lading, and vendor documents accurately into internal systems * Assisting with scheduling mulch pick-ups and CHEP pallet returns * Supporting shipping and receiving with inventory tracking and documentation as needed * Assisting facility leadership in managing dispatch and order calendars * Escalating issues or delays to the Transportation Manager as appropriate * Building strong, collaborative partnerships with PLA staff, vendors, drivers, and customers * Performing other duties as assigned to support the transportation and logistics team What We're Looking For * 2+ years of experience as a dispatcher, logistics coordinator, or related role * Familiarity with DOT regulations is preferred * Strong communication and customer service skills * Ability to multi-task in a fast-paced logistics environment * High School Diploma or equivalent preferred * Any combination of education and experience will be considered Physical Requirements * Prolonged sitting and computer work * Ability to lift up to 15 pounds * Ability to walk into warehouse and outdoor dock areas as needed * Must wear PPE when entering production areas Work Environment * Majority of duties performed in a climate-controlled office * Occasional exposure to warehouse environments where PPE is required * Interaction with drivers, vendors, and facility operations staff * Warehouse areas may include noise, forklift traffic, and variable temperatures PLA and its Family of Companies is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. If you need assistance or accommodation during the application process due to a disability, it is available upon request by contacting *****************. No applicant will be penalized for requesting assistance.

The Dispatcher is responsible for coordinating all driver communication, logistics scheduling, and transportation workflow for the facility. Serving as the primary point of contact for our drivers, vendor partners, and onsite operations, the Dispatcher ensures timely pick-ups, deliveries, and documentation accuracy. This role helps maintain smooth facility operations by monitoring driver activity, managing dispatch calendars, supporting shipping and receiving, and assisting with inventory tracking. The Dispatcher plays a key role in ensuring efficient transportation flow and strong communication across teams. Our Story… So Far Founded in 1989 and headquartered in Dallas, Texas, PLA is a national supply chain solutions provider offering Pallet Management Services, 3PL Services, Reverse Logistics Services, and Freight Brokerage & Transportation Management Services, handling over 115 million pallets per year for more than 1,500 customers. As one of the largest pallet manufacturing and recycling companies in the United States, PLA operates 76+ facilities, employs over 3,500 team members across 23 states, and continues to grow both organically and through acquisition. About the Division PLA - Supply Chain Services, part of the PLA Family of Companies, is a leading provider of comprehensive supply chain solutions, transforming how businesses manage logistics. Through innovation, expertise, and state-of-the-art facilities, we ensure efficient, safe, and reliable operations from start to finish. Here's What We Offer PTO (Paid Time Off) Full Benefits: Medical, Dental, and Vision Insurance - 3 medical plan options through Blue Cross Blue Shield with low weekly premiums starting as low as site plan allows Health Savings Account (HSA) - Company contribution up to $750 annually 401(k) with Company Match Flexible Benefits - Multiple plan options to fit your needs and budget Prescription Drug Coverage - Low copays starting at $10 for generic medications FREE Life Insurance & AD&D - Provided at no cost Vision Benefits - $10 eye exams and $150 frame allowance Dental Coverage - 100% preventive care coverage with MetLife plans Additional Voluntary Benefits: Short-Term Disability (STD) MetLife Legal & Identity Theft Services Pet Insurance through ASPCA Employee Assistance Program (EAP) - Free confidential support for personal or work-related challenges What You'll Be Doing As a Dispatcher, your responsibilities will include: Managing the daily dispatch of facility drivers for all pick-ups, returns, and vendor deliveries Staffing the logistics/dispatch window, greeting drivers, vendors, and customers Maintaining ongoing communication with drivers and tracking movements throughout the day Coordinating with external carriers to ensure timely pick-ups and deliveries Obtaining and submitting driver paperwork, bills of lading, and vendor documents accurately into internal systems Assisting with scheduling mulch pick-ups and CHEP pallet returns Supporting shipping and receiving with inventory tracking and documentation as needed Assisting facility leadership in managing dispatch and order calendars Escalating issues or delays to the Transportation Manager as appropriate Building strong, collaborative partnerships with PLA staff, vendors, drivers, and customers Performing other duties as assigned to support the transportation and logistics team What We're Looking For 2+ years of experience as a dispatcher, logistics coordinator, or related role Familiarity with DOT regulations is preferred Strong communication and customer service skills Ability to multi-task in a fast-paced logistics environment High School Diploma or equivalent preferred Any combination of education and experience will be considered Physical Requirements Prolonged sitting and computer work Ability to lift up to 15 pounds Ability to walk into warehouse and outdoor dock areas as needed Must wear PPE when entering production areas Work Environment Majority of duties performed in a climate-controlled office Occasional exposure to warehouse environments where PPE is required Interaction with drivers, vendors, and facility operations staff Warehouse areas may include noise, forklift traffic, and variable temperatures PLA and its Family of Companies is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. If you need assistance or accommodation during the application process due to a disability, it is available upon request by contacting *****************. No applicant will be penalized for requesting assistance.

Details: Job Title: Operations Dispatch Coordinator Our client is seeking a Dispatcher to support refinery and industrial construction projects in Martinez, CA. This role is responsible for coordinating workforce deployment, tracking crew assignments, and supporting daily field operations to ensure jobs are staffed efficiently and safely. Key Responsibilities: Coordinate daily dispatch of craft labor, supervisors, and support personnel to refinery job sites Communicate schedules, start times, and job locations to field personnel Track workforce availability, callouts, and schedule changes Maintain accurate records of crew assignments, hours, and site access requirements Support onboarding logistics including badging, orientation, and site requirements Communicate with project managers, superintendents, and field leadership regarding manpower needs Assist with timekeeping verification and daily reporting Respond to last-minute staffing changes in a fast-paced environment Ensure compliance with refinery safety and access requirements Qualifications: Previous dispatch or coordination experience, preferably in construction, industrial, or refinery environments Strong communication and organizational skills Ability to manage multiple priorities and changing schedules Proficiency with Microsoft Office and scheduling tools Comfortable working in a high-volume, deadline-driven environment Knowledge of refinery access requirements and craft labor coordination is a plus Work Environment: Office-based role supporting refinery and industrial construction sites Early mornings, extended hours, and flexibility required based on project needs Frequent communication with field crews and site leadership

Triple Canopy: PPO #120047, A Constellis Company CA Main Office: 915 Highland Pointe Drive Ste 250 | Roseville, CA 95678 Monitor security alarm systems in from various buildings across the San Diego area. Coordinate the appropriate response, to include sending and receiving audible and distinguishing voice communications via radio and telephone systems. Identify potential threats and required assistance and determine when and where to dispatch officers to. PAY TRANSPARENCY/COMPENSATION: $23.50/HR RESPONSIBILITIES: Monitor Force Protection Services and radio traffic while coordinating the appropriate responses to emergency and non-emergency situations performing duties such as: Communicating audio messages via radio and telephone Coordinating law enforcement and public safety personnel activities Transferring public safety information Answering questions and updating client records Think and act quickly, calmly, and accurately in emergency situations and under stressful circumstances. Log all calls in database including required details of each call Keep additional detailed logs to maintain accurate records of alarm use, ensure officer safety, and allow for precise and efficient communications among coworkers Operate multi-channel radio and telephone dispatch equipment Access Federal, State, and local databases and maintain compliance regulations and procedures Assist with quality review of events created by fellow dispatchers Monitor alarms received and keep records based on unique accounts Proficiently perform administrative tasks on desktop computer and notify management of any technological issues Monitor in-house closed-circuit television (CCTV) cameras Perform dispatching duties for other locations in the event of a failure Assist in the training of dispatcher trainees Routinely test alarms, communication systems, and other devices QUALIFICATIONS: Must meet one (1) of the below experience requirements. Prior military with honorable discharge at a rank of E4 or above OR One Year of licensed Unarmed Security Officer experience (Less than Lethal acceptable) with demonstrated advanced training in security skill sets and proficiencies and a security vendor service record free of adverse actions Must have an active BSIS card. Existing dispatch or use of a multi-system phone system is required with knowledge of how a 24-hour emergency communication center operates; familiarity with public safety functions and concerns; and knowledge of public safety communications environment, demands and requirements and related laws, to include regulations and systems. Must possess a minimum of a High School diploma or equivalent from a U.S. Accredited School. Foreign education must be evaluated to meet U.S. education requirements. Must have CPR Must be a U.S. Citizen with a social security card. Computer Skills -- Efficient knowledge/use of MS Office on a Windows OS, and ability to type approximately 30 WPM without error. Must meet all medical and physical standards and satisfactorily complete background checks, psychological and drug screening Ability to work under stress and to respond to emergency communications Excellent communication and phone skills. Ability to handle filing and other administrative duties. Successful completion of Critical testing may be required prior to hire (provided by company) Working Conditions: Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves extended periods of sitting while engaged with a computer terminal or phone. Physical Requirements: Must have close visual and audio acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; determining the accuracy, neatness, and thoroughness of work; or to make general observations of facilities or structures. Must meet all physical and psychological standards as required by the contract. Local travel or participation in shift work may be requested.

BENEFITS: Benefits are available day one, no waiting period. Continuing education and recertification is offered cost-free, both in-house through the Center for Medics and remotely through PRODIGY, our online learning management system. Health insurance Dental insurance Vision insurance Life insurance Employee assistance program Paid time off 401(k) matching GENERAL FUNCTION/DUTIES: Provide professional and courteous service while receiving incoming calls from the public or other public safety entities requesting emergency and non-emergency assistance; achieve and maintain control of call and provide proper interrogation to obtain necessary information to determine the appropriate response and priority. Dispatch appropriate units according to acuity level, availability and location or provide appropriate information as required while simultaneously maintaining radio contact with and monitoring the status of all field units. Prioritize requests for and dispatch appropriate resources for non-emergency transports based on customer relationship. Most dispatchers must be prepared for field service on a moment's notice when on duty. Maintain accurate record and log of all incidents including address of incident, times, type of response, unit number, EMT/paramedic names, patient name and disposition. Maintain awareness of all field units' status and location and assist in coordinating the activities of all field units. Monitor multiple public safety radio frequencies, hospital diversions and video surveillance screens; operate a variety of communications equipment, including radio consoles, paging systems, telephones, computer aided dispatch systems and multiple computer programs/systems. Communicate with other public safety agencies, hospitals, public works departments, support services and any other entity as needed to request or forward necessary information. Send, receive, enter, update and disperse information by computer, pager, telephone, cellular telephone, facsimile or other methods. Update and maintain emergency contacts lists, emergency response information and general business administration contact lists. Perform a wide variety of clerical and office support assignments including but not limited to; the operation of office equipment and computers, record keeping, filing, indexing, and other general clerical work. Interact with visitors personally and on the telephone; receive, process and record requests and complaints and route individuals to proper personnel as appropriate. Take messages and make calls for on duty personnel as requested. Search master recordings for needed information. Manually activate interior and exterior doors from the dispatch office. Maintain, clean, decontaminate, restock and prepare equipment, facility and vehicles for use. Test and inspect equipment as required. Provide general instruction to new employees and assume the responsibilities of a Supervisor if one is not available or not on duty. Participate in formal classroom and informal field training sessions, workshops, drills and exercises to learn and practice new techniques. Attend mandatory continuing education classes. Perform other duties not specifically presented in this description as required. REQUIREMENTS/QUALIFICATIONS: Preference for candidates with EMS dispatch experience. Must possess the ability to engage in multiple activities simultaneously. Must have the ability to establish and maintain effective working relationships with patients, other employees, other public safety professionals, medical staff at the hospitals, and with the general public. Must have a working knowledge of the street system in Cambridge and the surrounding area. Must also have knowledge of how to use the street guides used by Pro EMS. Must have the ability to remain calm while working in difficult, stressful and sometimes dangerous circumstances. Must use good judgment and possess the ability to remain focused while assuming a leadership role and directing others of lesser training via telephone. Must comply with all company mandated safety programs and OSHA mandates such as tuberculosis screening, HAZCOM and bloodborne/airborne pathogen training. Must be able to sit for extended periods of time. WORKING CONDITIONS: This Position will be performing tasks in the customary office environment. The person should have the ability to work in a stressful environment while performing multiple tasks simultaneously, with the possibility of long hours and irregular times/days. All applicants must successfully pass a pre-employment physical agility test, drug screen and background check once a conditional offer of employment has been made. Pro EMS is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, ancestry, national origin, age, disability, handicap, pregnancy, genetics, veteran status or other protected status. DISCLAIMER: The information provided in this description is designed to indicate the general nature and level of work performed within this position. It is not to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this position. Management has the sole discretion to add or modify the duties of the position and to designate other functions at any time. This position description is not an employment agreement or contract.

Benefits: 401(k) matching Dental insurance Health insurance Opportunity for advancement Paid time off Vision insurance Service Plumbing Dispatcher/Coordinator 🕒 Job Type: Full-Time About Us: Smith Plumbing, Heating, and Cooling LLC is a trusted name in plumbing and HVAC services in Mesa, AZ. We are growing and looking for a Service Plumbing Dispatcher/Coordinator to join our dynamic team. If you thrive in a fast-paced environment and have a talent for organization, scheduling, and customer service, we want to hear from you! Job Summary: As a Service Plumbing Dispatcher/Coordinator, you will be the primary point of contact for our plumbing service team. Your role involves scheduling, coordinating, and dispatching plumbing technicians to ensure timely and efficient service for our customers. You will work closely with customers, technicians, and management to optimize workflow, enhance customer satisfaction, and maximize productivity. Key Responsibilities: Schedule & Dispatch: Assign service calls to plumbing technicians based on location, skill set, and urgency. Customer Communication: Answer inbound calls, gather job details, and update customers on service timelines. Job Coordination: Ensure technicians have the necessary details, materials, and instructions for each job. Workflow Optimization: Monitor job progress, adjust schedules as needed, and maximize efficiency. Data Entry & Documentation: Maintain accurate records of service calls, technician notes, and work orders in our system. Problem Solving: Address scheduling conflicts, customer concerns, and job delays proactively. Team Collaboration: Work with managers and field staff to improve service operations and response times. What We're Looking For:✅ 5+ years of experience in dispatching, scheduling, or coordinating service teams (plumbing or similar industry preferred). ✅ Proficiency in ServiceTitan - Experience using the platform for scheduling, job tracking, and reporting. ✅ Strong skills in Microsoft Excel, Word, and Outlook. ✅ Excellent organizational and multitasking skills in a high-paced environment. ✅ Outstanding communication and customer service abilities. ✅ Ability to think quickly, solve problems, and adapt to changing schedules. ✅ Familiarity with plumbing services and terminology is a plus. What We Offer:💰 Competitive Pay - Based on experience 📅 Full-Time, Stable Employment 📈 Growth Opportunities within the company 🏥 Health Benefits - Medical, Dental, Vision 🏖 Paid Time Off & Holidays 👥 A Great Team Environment How to Apply:Interested candidates, please send your resume and a brief cover letter outlining your relevant experience.🚀 Join our team and be a key part of delivering top-notch plumbing services in Mesa, AZ! Compensation: $22.00 - $28.00 per hour Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision. Our environment is a diverse community where successful people work together to achieve common goals. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.

ESSENTIAL FUNCTIONS Schedule, route, and dispatch trips to all manner of providers Assist in coordination of mass transportation when needed Administer trips for volunteer/ independent drivers and mileage reimbursement program Completes all documentation and process task associated to mileage mapping and application procedures if responsible for volunteer/ independent drivers and mileage reimbursement programs Works closely with transportation providers and health care facilities to resolve problems Assigns reservations to network providers to ensure that vehicle resources are used most efficiently and effectively to meet client demand Responsible for daily communication with transportation providers Ensures accurate trip data input Other duties as assigned. Requirements POSITION QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Competency Statement(s) Analytical Skills -- Ability to use thinking and logic to solve everyday problems. Communication, Oral - Ability to communicate effectively with others using the spoken word Communication, Written - Ability to communicate in writing clearly and concisely Customer Oriented - Ability to take care of the customers' needs while following company procedures Interpersonal - Ability to get along well with a variety of personalities and individuals General understanding of transportation systems Education High School Graduate or General Education Degree (GED) Experience At least 1 to 2 years customer service experience in an inbound call center environment with heavy phone volume and data entry preferred 1 to 2 years of routing, scheduling and/or dispatch experience preferred Prior in-bound call center experience preferred Knowledge of transit system a plus Knowledge of Medicaid guidelines and covered services plus Ability to travel to office location to perform shifts In-office position, this is not a remote opportunity SKILLS & ABILITIES Excellent customer service & phone skills Proficient with Microsoft Word, Excel, and Outlook Ability to work independently or within a team Must be able to handle heavy phone volume when tasked to assist Salary Description $17

Apply for a Job Apply for a Job for JAWS Users Create a Profile Create a Profile for JAWS Users System Requirements DETAILED STATEMENT OF DUTIES AND RESPONSIBILITIES Receive, review and transmit emergency-related and law enforcement-related communications by operating emergency 9-1-1 communication systems, computer systems, telephone networks, and a worldwide police telecommunications system in order to disseminate information on emergencies, answer complaints, and transmit broadcast orders to coordinate the dispatching of public safety personnel. Receive, review and transmit emergency and non-emergency test calls to ensure proper operation, location information and routing. Provide information via communications systems to coordinate the activities of emergency and other public safety personnel who are engaged in responding to critical incidents and major threats to public safety and/or security such as natural disasters, fires, domestic abuse reports, emergency medical situations, psychological commitments, vehicle pursuits, surveillance, searches, safety hazards, etc., Respond to requests for information from agencies relative to missing or wanted individuals, criminal histories, stolen property, sensitive intelligence on subjects such as drug interdiction and terrorist activities, etc. Utilize numerous federal, state and municipal law enforcement and emergency communication systems for the purpose of receiving, evaluating and forwarding information to other federal, state, municipal and international law enforcement and emergency response or management agencies, which includes utilizing the Massachusetts Criminal Justice Information System (CJIS). CJIS comprises, but is not limited to, in-state systems such as the Board of Probation (BOP) files, the Warrant Management Systems (WMS) and the Registry of Motor Vehicles (RMV) files, and national/interstate law enforcement information systems such as the National Crime Information Center (NCIC), Interstate Identification Index (Ill), and the National Law Enforcement Telecommunications Systems (Nlets). Assist with coordination and mobilization of rescue, fire and emergency medical services on a regional and statewide basis and participate in coordination of emergency and non-emergency responses when required. Respond to incoming requests for information from other agencies, news media and the general public to provide both law enforcement-oriented and general information about topics such as weather conditions, road conditions and travel directions. Pre-Employment Requirements - Candidates must pass a pre-employment screening which includes\: 1) Drug screening; 2) A criminal records check based upon fingerprint examination; 3) A background check to include criminal, employment, personal and, if applicable, military service history; and 4) For positions in the Public Safety Dispatcher Series, a hearing test to establish capacity to perform the essential functions of the job, with or without reasonable accommodation, in varying sound environments. Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website. Provide administrative assistance and maintain records and files of radio transmissions and messages received and/or transmitted via computer, telecommunications and 911 network systems. Perform routine clerical duties such as sorting, organizing, and copying files and reports, and producing copies of call recordings that have been stored on electronic media to fulfill records requests and to assist with recordkeeping for the communications center. Operate an emergency TTY/TDD system for the hearing impaired public and facilitate operation of a language line system for the non-English speaking public. Testify in court as a material witness relative to work product and related activities when required. Pre-Employment Requirements - Candidates must pass a pre-employment screening which includes\: 1) Drug screening; 2) A criminal records check based upon fingerprint examination; 3) A background check to include criminal, employment, personal and, if applicable, military service history; and 4) For positions in the Public Safety Dispatcher Series, a hearing test to establish capacity to perform the essential functions of the job, with or without reasonable accommodation, in varying sound environments. Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website. To Apply: Please upload both Resume and Cover Letter for this position when applying. Tell us about a friend who might be interested in this job. All privacy rights will be protected. First consideration will be given to those applicants that apply within the first 14 days. Applicants must have at least (A) one year of full-time, or equivalent part-time, experience in the operation of communications systems, or in fast paced environments where multi-tasking is required, and (B) a high school diploma or certificate of graduation from a secondary education school or program recognized by the Commonwealth of Massachusetts.* * A Massachusetts High School Equivalency diploma, certificate of General Educational Development (GED), or an equivalent secondary education credential recognized by the Commonwealth of Massachusetts may also be accepted. Applicants are required to successfully complete a critical skills assessment prior to hire. Incumbents may be required to have a current and valid motor vehicle driver's license at a class level specific to assignment. Incumbents may become certified as a Communications Training Officer and/or obtain other related certification(s) via on-the-job training as determined by the Agency and must be able to obtain and maintain job-related certifications and/or credentials necessary to fulfill the duties and responsibilities of their work assignment.. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Job Description Join TriCore Logic as a Full-Time Service Desk Dispatcher and be at the heart of our fast-paced IT action in beautiful Fort Wayne, Indiana! This onsite role offers an exhilarating opportunity to be the first line of defense in resolving customer challenges while collaborating with a dynamic team that thrives on innovation and excellence. You'll engage with cutting-edge technology, develop your problem-solving skills, and contribute to our unwavering commitment to integrity. If you love a work environment that's fun, flexible, and customer-focused, this is the place for you! With our high-performance culture, your contributions will make a real impact every day. So, if you're ready for an adventure where your skills will shine, apply now! You will have benefits such as Medical, Dental, Vision, 401(k), Life Insurance, and Unlimited Paid Time Off. We can't wait to meet you! Hello, we're TriCore Logic TriCore Logic is a trusted IT and CyberSecurity partner for small to mid-sized businesses across northeast Indiana. We're more than just a service provider-we're a close-knit team that values collaboration, mutual support, and doing what's right for our clients. At TriCore, we believe that a healthy work-life balance and a positive, team-oriented culture are essential to both personal and professional success. When our people thrive, our clients do too. Day to day as a Service Desk Dispatcher As a Service Desk Dispatcher at TriCore Logic, you'll manage the flow of daily service requests and help keep our technicians working at peak efficiency. Each day, you'll review incoming tickets, confirm details, assign priorities, and schedule the right technical resources based on availability and SLAs. You'll be the main point of contact for clients, communicating updates, gathering any missing information, and coordinating next steps. Throughout the day, you'll monitor technician workloads, ensure time entries stay current, and escalate requests that need additional attention. You'll work closely with both internal and field technicians, follow established PSA processes, and help drive fast turnaround times and strong client satisfaction. It's a role built for someone who thrives on organization, quick decision-making, and keeping operations running smoothly. What matters most To thrive as a Service Desk Dispatcher at TriCore Logic, you'll need a mix of essential skills that will set you up for success in our dynamic cyber security environment. First and foremost, excellent communication skills are crucial. You'll need to articulate technical concepts clearly to customers who may not have a technical background. Being a problem-solver is a must; you'll encounter a variety of challenges and will need to think on your feet to find creative solutions. Organizational skills will help you manage incoming requests and prioritize tasks efficiently. A strong customer focus is key, as you'll be building relationships and ensuring client satisfaction at every turn. Finally, a willingness to learn and adapt will allow you to stay ahead in this ever-evolving field. Embrace your curiosity, and you'll flourish in this exciting role! Join our team today! If you think this role will suit your needs, great! Applying is a piece of cake. Good luck - we're excited to meet you! By submitting this application, I understand and agree that TriCore may conduct a background screening, which may include verification of employment, education, criminal history, and other relevant records, in accordance with applicable laws. I understand that any employment offer is contingent upon successful completion of this screening.

Full-time Description Monitor and respond to voicemail messages and incoming calls promptly Dispatch technicians to service calls based on availability, location and priority Answer phones courteously and professionally, providing assurance to customers that their issue is a priority Proactively notify customers of technician delays or rescheduling needs; alert them when the technician is en route Ensure all calls are addressed from the dispatch list by the end of each business day Prepare and organize next-day service calls and printed call slips Schedule service agreement visits according to contract timelines and customer availability Maintain and update customer contract information in the system Track and log technician hours, including work time, vacation and personal time Assist with preparation of monthly and quarterly reports and customer communications Perform additional administrative and dispatch-related duties as assigned by management Requirements High school diploma or GED required Excellent verbal and written communication skills Strong multitasking and organizational abilities Professional demeanor with a customer-first mindset Proficient in Microsoft Office and capable of learning internal systems Punctual and reliable attendance in accordance with company policy

The Service Dispatcher reports to the Department Manager, and is responsible for assisting in the administration, field productivity, and field profitability of the Service Department. The incumbent also assists the Department Manager in achieving the applicable sections of the strategic plan. Benefits Medical Insurance Dental Insurance 401K retirement Competitive Compensation Year-Round Work Drug Free Workplace Initiative, integrity, and organizational skills are essential to achieving departmental goals in this position. Job-related contact can occur with virtually all demographic groups, with the majority of daily contacts being with service technicians and service customers. Representative duties include: Assisting the Department Manager in the planning, organizing, and coordination of department resources and goals. Scheduling service jobs taking into consideration the expected complexity of the job and the experience and capabilities of available technicians. Maintaining a working relationship with account's to build the customer base. Cooperating with all Department Managers in support of all facets of the Service Department's goals and objectives. Helping in the resolution of customer complaints in a timely, efficient and cost-effective manner, and reporting all such incidents to the Department Manager. Performing related staff-level duties as directed by the Department Manager. Job Qualifications: Proven experience in a customer service environment preferably in HVACR contracting or building services industry. Excellent oral and written communication skills, including the ability to work with diverse customer groups, all personnel levels in the HVACR field. Basic knowledge of HVACR technology is a plus. Ability and initiative to work a non-standard schedule, including a willingness to be on-call for purposes of taking emergency service calls. Skill and ability to sell service jobs and service contracts, in a letter, and on the phone. Ability to assist technicians scheduled for call duty in delivery of prompt, efficient service to after-hours customers. Current (state) driver's license. Compensation: $16.00 - $19.00 per hour There are many exciting options for a career in HVACR waiting to be explored. If you're looking for a career that offers flexibility, job stability, strong pay, benefits and more, then you've come to the right place!

We are currently looking for a daytime dispatcher at our corporate office. The successful candidate will manage our dispatch system, maintain customer relationships, and handle the supervision and management of our drivers. Previous transportation dispatching knowledge and an understanding of HOS and DOT regulations is highly preferred. This position is a twelve hour shift - which alternates three days on four days off and four days on and three days off the next week. Must possess efficient phone and computer skills, while being comfortable working in fast paced environment. Salary DOE. Benefits Include; Medical Coverage (includes prescription drug benefits) Dental Coverage Optical Coverage Health Spending Accounts (for health and dependent care expenses) Job Type: Full-time Language: Spanish (Preferred) Work authorization: United States (Preferred) Benefits offered: Paid time off Health insurance Dental insurance Other types of insurance Employee discounts Pay Frequency: Weekly Qualifications Experience: Transportation: 1 year (Preferred) Dispatch: 1 year (Preferred) Shifts: Morning (Required) Mid-Day (Required) Must possess efficient phone and computer skills, while being comfortable working in fast paced environment. Additional Information All your information will be kept confidential according to EEO guidelines.

KARR is a fast growing (family owned) transportation provider for some of the largest grocery chains in the nation. At KARR, you're not a number; you're part of a family. Job Description We are currently looking for a daytime dispatcher at our corporate office. The successful candidate will manage our dispatch system, maintain customer relationships, and handle the supervision and management of our drivers. Previous transportation dispatching knowledge and an understanding of HOS and DOT regulations is highly preferred. This position is a twelve hour shift - which alternates three days on four days off and four days on and three days off the next week. Must possess efficient phone and computer skills, while being comfortable working in fast paced environment. Salary DOE. Benefits Include; Medical Coverage (includes prescription drug benefits) Dental Coverage Optical Coverage Health Spending Accounts (for health and dependent care expenses) Job Type: Full-time Language: Spanish (Preferred) Work authorization: United States (Preferred) Benefits offered: Paid time off Health insurance Dental insurance Other types of insurance Employee discounts Pay Frequency: Weekly Qualifications Experience: Transportation: 1 year (Preferred) Dispatch: 1 year (Preferred) Shifts: Morning (Required) Mid-Day (Required) Must possess efficient phone and computer skills, while being comfortable working in fast paced environment. Additional Information All your information will be kept confidential according to EEO guidelines.