Information Technology Technician jobs at Robert Half - 6048 jobs

GIS Technician I Contract: 12 months Schedule: 40 Hours Pay: $25-28/hour GIS Technician I | Qualifications: Proficient with ESRI GIS software, Windows, Microsoft Office and GIS concepts. Bachelor's degree or certificate in GIS. Proficiency in using GIS software. Proven ability to read and interpret construction drawings. Self-motivated with the ability to manage their workload effectively with little supervision and actively learn new skills, systems, and procedures. GIS Technician I | Responsibilities: Interpret construction drawings, as-built information coming from the field to determine the work that was performed and what, if anything needs to be updated in the Gas Distribution Geospatial Information System (GIS) using ESRI ArcGIS software. Interact with many different resources across the company to be able to determine the work completed, resolve previous record gaps and perform asset analysis upon request. Produce specialty maps using spatial analysis.

About the Role Looking for a hands on Network / Systems Administrator to support and modernize a multi-location environment for a growing construction organization. This role is onsite and highly visible. You'll be the primary technical presence in the Arizona office while partnering closely with a hands-on Director of IT based out of state. What You'll Do Provide onsite Tier 1-2 support for office users (Windows, mac OS, mobile, printers, conference rooms) Own day-to-day troubleshooting across hardware, software, and connectivity Support and improve on-prem Active Directory and Microsoft 365 Maintain and troubleshoot network infrastructure (switches, routers, Wi-Fi, firewalls, VPNs) Support servers across multiple locations (AZ, CO, TX, FL) Assist with onboarding/offboarding, device imaging, permissions, and asset tracking Help clean up and re-implement tools like RMM, ticketing, and MDM Work directly with leadership and end users in a face-to-face environment Document fixes, processes, and improvements as you go What We're Looking For 2+ years of hands-on IT support, systems admin, or network support experience Strong working knowledge of: Active Directory (on-prem) Microsoft 365 Networking fundamentals (DNS, DHCP, VLANs, Wi-Fi, VPN) Experience supporting switches/routers (Cisco, Meraki, Aruba, Ubiquiti, WatchGuard, or similar) General MDM experience (Intune, Jamf, MaaS360, etc.) Comfortable working independently without constant direction Strong communication skills and a service-oriented mindset Willingness to be onsite and hands-on every day Nice to Have Experience cleaning up inherited environments Small-to-mid size company or construction/field-heavy environment exposure Experience helping modernize IT operations from the ground up

Our client is seeking an IT Support Desk Analyst to join their team! This position is located in Chesterfield, Missouri. Assisting staff that are having difficulties with their computer Participating in the maintenance of several thousand laptops, desktops, and mobile devices Desired Skills/Experience: 2+ years Support Desk experience or equivalent experience preferred Ability to create PowerShell scripts to automate tasks Competency in supporting the Microsoft Office 365 suite, including but not limited to Word/Excel/PowerPoint/Outlook/Microsoft Teams Ability to troubleshoot, research, and resolve challenging technical issues Have working knowledge of IT networking technologies Able to create and maintain documentation that can be used by others Must demonstrate a high level of professionalism when working with customers up to and including C-level executives Must perform well under pressure both to internal IT customers and those outside of IT, even in demanding situations Detailed understanding of the Windows operating systems 10 and iOS devices from an “under the hood”, detailed support level Skilled in configuring, deploying, and troubleshooting a variety of PC hardware Capable of self-managing assignments with little supervision Able to complete tasks on-time, and report conflicting priorities Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between $20.00 and $29.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

The Desktop & Education Support Specialist works within a team to provide OTDI supported customers professional computer support services, including resolving software, hardware, and network issues. Provide technical assistance to customers and other support specialists, for solving software, hardware, and network issues across a wide range of Windows and Mac OS platforms. Support customers both on-site and remotely in a professional, client-focused manner, both in a team setting and independently with limited direction. Responsible for delivery and setup of new and updated workstations and peripherals, addressing related support issues, and documented inventory management. Responsible for the deployment of a classroom maintenance plan and for emergency on-site and in-shop repair, video-data projection, audio systems, computer and audio-visual equipment. Works closely with all levels of interdepartmental faculty, staff, and students to either provide training in the proper use of instructional and computing equipment or identify training needed by OTDI or other service providers. Installs new technology into the classrooms and performs as needed upgrades in same classrooms. Performs preventive maintenance in classrooms on a regular basis. Critical tasks performed by this area also include communicating, tracking and reporting computing environment outages. Acts as a team leader for complex projects, assignments and issues associated with the help desk function. Will serve as desktop support for onsite technical assistance. May serve as on-call escalation point. May be required to work a flexible schedule, which could include evenings and weekends. Required Experience: Two years of experience or knowledge supporting desktop computers running Windows, JAMF, Mac OS or both in a network environment. Experience with audio/visual equipment used in teaching, meeting, and event spaces. Ability to work as part of a team and take the initiative to work independently. Ability to maintain and manage information and documentation in an organized, systematic way. Professional experience providing customer service.

Duration: 3 Months Contract The Desktop & Education Support Specialist works within a team to provide supported customers professional computer support services, including resolving software, hardware, and network issues. Provide technical assistance to customers and other support specialists, for solving software, hardware, and network issues across a wide range of Windows and Mac OS platforms. Support customers both on-site and remotely in a professional, client-focused manner, both in a team setting and independently with limited direction. Responsible for delivery and setup of new and updated workstations and peripherals, addressing related support issues, and documented inventory management. Responsible for the deployment of a classroom maintenance plan and for emergency on-site and in-shop repair, video-data projection, audio systems, computer and audio-visual equipment. Works closely with all levels of interdepartmental faculty, staff, and students to either provide training in the proper use of instructional and computing equipment or identify training needed by client or other service providers. Installs new technology into the classrooms and performs as needed upgrades in same classrooms. Performs preventive maintenance in classrooms on a regular basis. Critical tasks performed by this area also include communicating, tracking and reporting computing environment outages. Acts as a team leader for complex projects, assignments and issues associated with the help desk function. Will serve as desktop support for onsite technical assistance. May serve as on-call escalation point. May be required to work a flexible schedule, which could include evenings and weekends. Required Experience: Two years of experience or knowledge supporting desktop computers running Windows, Mac OS or both in a network environment. Experience with audio/visual equipment used in teaching, meeting, and event spaces. Ability to work as part of a team and take the initiative to work independently. Ability to maintain and manage information and documentation in an organized, systematic way. Professional experience providing customer service. About USTech Solutions: "US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran." Recruiter Details: Name: Ramya Sravani Nagula Email: ****************************** Internal Job ID: 25-49726

Our client is seeking an IT Help Desk to join their team! This position is located in Louisville, Kentucky. Handles Level 1 inbound calls/chats and accurately log interactions within the company's incident management system Conducts appropriate diagnosis/troubleshooting to resolve known conditions Escalates problem tickets within department guidelines when unable to resolve Maintains a basic understanding of supported hardware and software, as well as any corresponding operational procedures Assists with alerts and self- service incidents Follows up on unresolved incidents Desired Skills/Experience: 1+ years of customer service experience Flexible work schedule Organization skills Strong oral and written communication skills Problem solving ability Entry level understanding of computer concepts such as: PC fundamentals and Operating systems Preferred: A+, CCNA, or Net + Certifications Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position starting at $35,000 - 40,000. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

Our client is seeking a Technical Support Specialist to join their team! This position is located in Enon, Ohio. Provide remote technical support for store hardware, software, networks, and applications using cloud and web-based tools Manage simultaneous connections to multiple store locations and devices, prioritizing incidents by severity and business impact Monitor network performance and data packet loss across entire store networks or individual devices and implement corrective actions Identify and resolve issues before they impact store operations Troubleshoot issues across current and legacy network environments Direct and support field personnel during installation of new equipment on store networks Install, configure, and upgrade software on newly deployed devices Implement software changes for fuel dispensers and fuel tank monitoring systems Set up and configure DVR equipment, including camera naming conventions and recording settings Manage multiple incident tickets concurrently, working them in order of emergency priority Analyze case history to identify recurring issues and recommend improved resolution strategies Provide clear verbal instructions to onsite personnel when hands-on diagnostics or repairs are required Communicate critical events and outages to Store Support Team Leads in a timely manner Coordinate with third-party help desk vendors as needed Follow and contribute to internal knowledge base documentation and standard operating procedures Create and update knowledge base articles to support repeatable solutions Maintain equipment inventories and order replacement parts as required Participate in required training to stay current with new technologies and troubleshooting procedures Support special projects and additional duties as assigned Desired Skills/Experience: Associate degree in Computer Networking or a related field or equivalent professional experience Specialized training in network communications, PC architecture, or application support preferred Prior Help Desk, Service Desk, or Technical Support experience preferred Experience supporting networked hardware and applications in a distributed or retail environment a plus Strong understanding of store networks, including hardware, software, routers, wireless communications, and third-party cellular devices Ability to support both standard and non-standard equipment, including systems not directly connected to the corporate network Proven ability to manage multiple concurrent issues while prioritizing effectively Strong analytical and problem-solving skills Excellent verbal communication skills with the ability to explain technical concepts to non-technical users Highly organized, detail-oriented, and able to perform well under pressure Comfortable working in a fast-paced, 24/7 operational environment Ability to perform repeated bending, standing, and reaching Ability to occasionally lift up to 40 pounds Willingness to work a flexible schedule, including second and third shifts, weekends, and holidays Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between $16.00 and $23.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

About the Role: Our client is seeking Helpdesk Technicians to join their team. This is a great opportunity for individuals with a solid customer service background who enjoy troubleshooting and supporting users from diverse backgrounds. Healthcare experience is a strong plus, but not mandatory. Key Responsibilities: Provide Tier 1 helpdesk support to end users Troubleshoot and resolve technical issues efficiently Assist users with varying levels of technical knowledge and backgrounds Manage multiple tasks and prioritize effectively in a fast-paced environment Deliver exceptional customer service to ensure user satisfaction Qualifications: Previous Helpdesk experience, preferably Tier 1 support Excellent customer service and communication skills Strong troubleshooting and problem-solving abilities Ability to multitask and work independently Experience in the healthcare industry is a major plus

A global consulting firm is seeking a ServiceNow Consulting Manager to lead teams specializing in IT and Operational Technology Asset Management. You will be responsible for engaging with clients, addressing technical challenges, and delivering solutions in a rapidly changing environment. The ideal candidate has 4-6 years of experience and relevant ServiceNow certifications. This hybrid role allows for flexibility in work while fostering a collaborative team culture. #J-18808-Ljbffr

TITLE: Desktop Support Technician ANTICIPATED DURATION: 6-month contract to hire Responsibilities: Provide on-site desktop support for end users across Windows laptops and desktop PCs Troubleshoot hardware, software, and application usage issues; resolve incidents and fulfill service requests Perform new hire onboarding setups (device provisioning, account/access coordination, baseline application configuration) Execute termination and offboarding activities (device returns, access removal coordination, asset updates) Support security badge access systems (access requests, updates, deactivations, basic troubleshooting) Configure and support multi-factor authentication (2FA/MFA) for authorized users Assist with remote access requests and connectivity troubleshooting (VPN/remote tools, access validation) Provide “remote hands” support in the server room for system and network administrators (e.g., patching, cabling, power cycles, basic rack/labeling tasks) Work within a ticketing system to document work performed, update status, and meet SLAs Contribute to and maintain technical documentation and knowledge base articles Requirements: 2+ years of desktop support or service desk experience in a business environment (onsite preferred) Strong Windows 10/11 troubleshooting skills (hardware, drivers, profiles, printers, core applications) Experience with endpoint provisioning and user lifecycle support (onboarding/offboarding) Familiarity with MFA/2FA enrollment and remote access support Comfortable working with ticketing systems and documentation/knowledgebase practices Professional communication skills and a customer-service mindset Ability to work independently on-site and coordinate effectively with remote teams Preferred Experience: Experience with Microsoft 365 apps and basic identity/access concepts (e.g., password resets, group membership, access requests) Exposure to phone system administration and/or physical access/badge systems Basic understanding of networking fundamentals (DHCP, DNS, Wi-Fi troubleshooting) Prior experience supporting in a server room or data closet environment The hourly pay rate range for this position is $25.00 to $30.00 (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits. Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For immediate consideration, please forward your resume to **********************. If you require assistance or an accommodation in the application or employment process, please contact us at **********************. Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at *******************

Westlake, TX Bachelor's degree is required (Information Systems, Computer Science, Engineering, or related field). Advanced degree preferred; 4-8 years of experience in IT support Provide Tier 1-3 support for desktops, laptops, tablets, mobile phones, printers, scanners, warehouse devices, and conference room technology. Configure and support Android/iOS mobile phones, MFA, corporate email, VPN, and device security compliance. Troubleshoot issues related to Windows OS, VPN access, Wi-Fi, printing, performance, and application usage. Assist users with Google Workspace (Gmail, Drive, Docs, Sheets, Groups, limited Admin functions). Support and maintain endpoints with respect to antivirus and security policies. Provide support for Sales and Field teams located across the US and Canada. Apply working knowledge of: Google Workspace, AWS fundamentals, Cloud technologies, AI (Gemini) for troubleshooting and documentation, Image and deploy computers using KACE. Recommend small automation improvements using AI-assisted workflows. Follow support processes aligned to GxP, CSV, ITIL, and FDA expectations for regulated pharma environments. Use EasyVista for ticketing, documentation, and asset tracking. Maintain accurate user, device, and software documentation. Assist with audit readiness and ensure traceability of regulated IT activities. Technical Skills: Google Workspace, AWS fundamentals, Cloud technologies, AI tools (Gemini), SSO, MFA, Okta, Antivirus / endpoint protection tools, Veeam, Nutanix, Nextiva telephony, KACE imaging. Ticketing systems such as EasyVista, Ability to support remote users across the US and Canada. Operational Knowledge: Awareness of GxP, CSV, ITIL, and FDA expectations for supporting regulated systems.

IT Helpdesk Administrator Position Type: Part-Time We are seeking an IT Helpdesk Administrator to join our team and serve as a critical link between IT management, technicians, and firm staff. This role will ensure smooth day-to-day communication, ticket assignment, and Level 1 follow-up while supporting asset management across all offices. Responsibilities: · Manage IT equipment inventory and asset tracking across multiple offices. · Ensure daily ticket assignment, communication, and follow-up while IT management and technicians focus on projects. · Act as a communication bridge between IT and Margolis Edelstein staff. · Assist with documentation and process improvement for IT operations. · Provide other general firm-related administrative support and assistance as necessary. Qualifications: · Strong organizational and communication skills. · Experience with IT ticketing systems and asset management. · Ability to multitask and support both technical and administrative needs. · Professional demeanor and willingness to assist across departments. Application Question(s): Are you comfortable working in an onsite setting? Work Location: In person

OIA Global Since its founding in 1988, OIA Global has grown into a $1 billion world-class logistics and packaging company that employs over 1,400 professionals in 28 countries. Our knowledge, solution design experience, and installed infrastructure give our customers the confidence and capability to extend their supply chains from emerging production areas to key commercial markets. Summary: This position liaises between business and technical groups and is responsible for creating documentation to ensure ongoing communication and development is clear. This role will focus primariy on creating and deploying reports that are utilized by both internal and external stakeholders. The Analyst helps ensure technical work is properly prioritized according to the priorities set by leadership and the project manager. This role serves as a primary contact coordinating user acceptance testing before and after production releases as well as production support responsibilities. Hybrid Role: Wil be expected to work designated days in the office and others from home. Location: 2100 S River Parkway, Suite 800, Portland, OR 97201 Salary Range: $80,000 to $110,000 annually The actual pay may vary based on several factors, including professional experience, hiring location, skills, and competencies. Duties and Responsibilities: Understand and discuss technical concepts with non-technical and technical employees Participate in Agile team ceremonies Conduct unit, system, and user acceptance testing to ensure changes meet requirements Lead requirement gathering sessions with users for small projects Document use cases and technical guidelines for assigned projects Resolve maintenance projects as they arise with guidance from Senior and/or Lead Analyst Identify issue patterns and participate in root cause analysis and resolution Responsible for system monitoring, support response and support queue management for any one of OIA's applications Occasional support outside normal business hours Required Skills and Abilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Experience leveraging both agile development and waterfall release approaches Experience with LEAN or other process improvement methodologies Experience with writing Functional and System documentation Knowledge of technology, vendors, services, and methodologies to build digital offerings Able to learn how to use flowchart and diagram tools such as LucidChart Familiarity with Application Integration Preferred Familiarity with RPA, AI, ML Preferred Strong leadership, team building, communication, and customer service skills Ability to function autonomously and use good judgment in a fast-paced, global environment Ability to adapt to changing priorities, shifting needs and moderate ambiguity Knowledge of and capable to introduce new technologies to the organization Ability to develop strategies for crucial solutions for the overall success of the business Experience in data analysis and data visualization to draw business-relevant conclusions Education and Experience: 2+ years experience as a business analyst or functional analyst or a similar role Must have hands on experience with Oracle ERP Experience with Power BI, Report development and testing Must have experience with the following ERP modules - General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR) Fixed Assets (FA), Purchasing (PO), Inventory (INV), Order Management (OM) Physical Requirements: Prolonged periods of sitting at a desk and working on a computer Ability to lift to 15lbs/5 kg Minimum to no travel required The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. OIA Global is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. We offer an exciting and growth-oriented work environment, and OIA employees enjoy competitive salaries and excellent benefits.

Our client is seeking an IT Solution Analyst to join their team! This position is located in Minneapolis, MN; Golden, CO; or Denver, CO. Conduct functional and technical analysis across edge systems utilizing synchronous, asynchronous, and batch integration patterns Identify and define interface patterns including publish/subscribe, scheduling, file transfer, request/response, and system orchestration Map upstream and downstream dependencies and support integration design for all edge systems impacted by CIS transformation Lead sequencing, testing readiness, and integration design reviews Drive platform and environment engineering across transformation lifecycle phases, including staging, automation, monitoring, and migration Design and implement infrastructure provisioning processes, automation pipelines, and shared platform services independently Partner with architects and technical leads to design and optimize cross-platform integration and compliance solutions Diagnose complex infrastructure and application issues and drive resolution across test, QA, and non-production environments Lead conversion, migration, and performance tuning efforts across multiple environments during critical program milestones Ensure cybersecurity and regulatory controls are implemented appropriately and recommend remediation actions as needed Maintain and enhance environment documentation, engineering standards, and reusable architecture patterns Desired Skills/Experience: Bachelor's degree in Computer Science, Engineering, or equivalent practical experience 7+ years of experience in platform engineering, DevOps, infrastructure, or a related technical domain Demonstrated ability to independently solve complex engineering and integration challenges Proven experience designing scalable, secure, and resilient environments Strong cross-functional communication and collaboration skills Hands-on experience with SAP technologies, including SAP IS-U, with strong integration development capabilities Experience working with SAP Business Technology Platform (BTP) and modern integration architectures Deep understanding of edge applications and complex system landscapes, with strong systems analysis skills Ability to navigate and coordinate across multiple subject matter experts and integration partners Experience supporting or delivering large-scale CIS or ERP transformation programs Background in the utilities or energy sector Familiarity with SAP RISE environments and modern SAP landscape transformations Experience mapping and integrating large application portfolios (50+ systems) Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between $80.00 and $90.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

Job Title: Desktop Engineer / Deskside Support Job Type: Contract-to-Hire Schedule: Monday-Friday, 8:00 AM - 5:00 PM Our client is seeking experienced Desktop Engineers to provide deskside support in an enterprise environment. This role is ideal for candidates with deep knowledge of Windows operating systems and strong troubleshooting abilities, especially with the Windows registry and client-side networking. The ideal candidate is not just a user of Windows, but someone who understands how it works beneath the surface. Key Responsibilities: Provide deskside technical support for Windows OS and various hardware components Troubleshoot and support issues involving laptops, desktops, thin clients, badge readers, signature pads, document scanners, webcams, speakers, and microphones Perform installations, uninstalls, and imaging (no image creation required) Troubleshoot client-side networking and registry-level issues Deliver timely and professional technical support directly at users' desks Document and escalate support issues as needed Required Qualifications: Minimum of 3 years of Deskside/Desktop Support experience in an enterprise environment High school diploma or equivalent Strong understanding of Windows OS and registry-level troubleshooting Solid linear troubleshooting skills and client-side network support experience Excellent communication skills for interacting with both technical and non-technical users Preferred Qualifications: Prior experience in a medical or government environment Additional Details: This is a contract-to-hire role No driving is required while on contract, but 3 years of driving history is preferred for conversion

Job Title: IT - Teamcenter Administrator Duration: 12 Months 1st Shift (07:00 AM - 03:30 PM) Contract To Hire Opportunity Fully Onsite Job Description: The selected candidate will be responsible for next generation Integrated Product Support (IPS) landscape which includes Teamcenter, Cortona 3D, SLICwave, and more. The candidate must be a self-starter, have the ability to balance daily operations as well as project work, and should possess diverse technical experience, business acumen, and strong customer service skills. Job Responsibilities: • Own Teamcenter Administration for the enterprise, consulting with business leaders and application users to deliver technical and functional solutions • Lead activities to design, build, and test delivery systems and components for IPS suite of applications including Teamcenter, Cortona 3D, and SLICwave, among others • Assist the IT PLM admin team with support of other engineering applications as needed including patching, upgrades, and end-user support tasks • Deliver creative solutions with a focus on mitigating recurring issues and limiting manual troubleshooting tasks • Collaborate with IT peers to ensure adherence to security controls, vulnerability management, hardware/software currency, and reporting requirements • Provide quick and efficient support of incidents and outages • Deliver direct and responsive communication to business users in support of issues, planned maintenance activities, and project updates • Work effectively with process owners and SMEs to understand business requirements • Create/update support documentation, ensuring accuracy and appropriate detail Education Requirements: Bachelor's Degree in Computer Science, Information Systems, Computer Engineering, or similar is required Position Requirements: • 5+ years of experience with application and Windows server administration • 5+ years of Teamcenter system administration • Experience implementing and upgrading Teamcenter • Excellent communication skills both written and verbal, with the ability to present complex issues to diverse audiences • Good understanding of user authentication (e.g., Kerberos, SAML 2.0, LDAP, etc.) • Demonstrated teamwork and collaboration in a professional setting • Strong problem solving and critical thinking skills • Ability to work independently and as part of a team • Capable of adapting to a dynamic work environment, solving problems, and learning new skills/technologies on the fly • Temp to Perm Preferred Skills: • Familiarity with development, collaboration, and testing tools (e.g., JIRA, Git, SVN, etc.) • Exposure to Logistics Systems and/or Service Bill of Material • Basic understanding of databases • Familiarity with Linux OS • Strong organizational, analytical, multitasking, and time management skills • Ability to mentor peers on required skillsets and process knowledge

A leading consulting firm in Chicago is looking for a Lead Business Consultant to analyze large enterprise IT systems and identify gaps. This role requires strong knowledge of Pharmacy Business Management processes, defining metrics like KPIs and SLAs, and leading workshops to document findings. The ideal candidate should have a proven record in visualizing business workflows and collaborating with technical teams. Competitive salary and benefits offered. #J-18808-Ljbffr

ITOC Analyst - Operations Center Our client is seeking a ITOC Analyst to join their Data Center Operations team on a contract basis. This role serves as the front line of support for monitoring, maintaining, and troubleshooting mission-critical data center infrastructure. The ideal candidate is hands-on, detail-oriented, and comfortable working in a 24/7 operations environment supporting both facility and IT infrastructure systems. Key Responsibilities Monitor and support data center physical facilities, including power, cooling, and environmental systems Perform hardware and server deployment, replacement, and troubleshooting Conduct preventative maintenance, routine inspections, and health checks on data center infrastructure Troubleshoot and resolve issues related to electrical and mechanical equipment Support and maintain network infrastructure, including cabling, racks, and patching Respond to incidents, alerts, and tickets as part of an operations center / NOC-style workflow Document work performed and escalate issues appropriately to engineering or facilities teams Adhere to operational procedures, safety standards, and change management processes Required Qualifications Experience working in a data center, NOC, or critical facilities environment Hands-on experience with server hardware, rack/stack, cabling, and break/fix Working knowledge of electrical and mechanical systems in a data center setting Ability to follow runbooks, procedures, and safety protocols Comfortable working shifts, on-call rotations, or non-standard hours if required Preferred Qualifications Experience with mission-critical environments (healthcare, financial services, enterprise IT, etc.) Familiarity with monitoring tools, ticketing systems, or CMDBs Basic understanding of networking concepts (switches, patch panels, fiber/copper) Certifications such as CompTIA A+, Network+, or data center-related training (nice to have, not required)

The Operational Support Technician provides daily technical support to end-users across the organization, ensuring the reliability and security of a range of devices and systems, including computers, mobile devices, access controls, security infrastructure, and audiovisual equipment. This is a hands-on role that emphasizes both technical expertise and a strong commitment to customer service. Requirements Primary Responsibilities: + Deliver on-site technical support for desktop and mobile environments, performing hardware and software installations, upgrades, and troubleshooting. + Serve as a liaison between internal users and Tier 3 external support vendors to ensure timely resolution of escalated issues. + Regularly communicate with managers, clients, and vendors to address questions and assist with project-related tasks. + Collaborate with Infrastructure Operations, Network Engineering, and Security Operations teams to resolve network and security-related incidents. + Support and manage Windows OS devices within an Active Directory environment. + Provide expert-level support for Apple iOS devices, including iPhones and iPads. + Configure and deploy Microsoft Windows laptops and desktop PCs. + Maintain and troubleshoot CCTV, automated access control, audiovisual systems, and collaboration platforms such as Microsoft Teams. + Apply best practices in IT security, network fundamentals, and user access management. Service Management Duties: + Respond to technical service requests via ticketing system, phone, email, and onsite support. + Manage user access requests, password resets, and authentication issues. + Document incident resolutions, create knowledge base articles, and communicate status updates to stakeholders. + Escalate complex technical challenges to appropriate teams as needed. + Track and manage incidents using IT service management (ITSM) platforms, ensuring SLA compliance. + Coordinate with external vendors for warranty and repair services. + Be available for emergency support and periodic off-hours or weekend maintenance tasks. Technical Skills: + Diagnose and resolve Windows operating system issues. + Support Microsoft 365 applications as well as business-specific software. + Configure and troubleshoot VPN, wireless, and wired network connections. + Set up, image, and deploy hardware devices. + Manage printer and peripheral device configurations. Business-Specific Support: + Support specialized applications and workflows. + Assist with onboarding technical setup for new team members. + Enable and troubleshoot remote work capabilities for staff. Technology Doesn't Change the World, People Do. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .