Manager, Client Solutions jobs at Robert Half

As a Client Solutions Manager in Robert Half's Technology Practice, your responsibilities will include: Business development: Develop and grow your own client base by marketing our services for contract talent solutions using your proven technology and/or recruiting background. Market via video, telephone as well as conduct in-person and virtual meetings with C-level executives and key decision makers. Client Solutions Manager will participate in local association and networking events to solidify Robert Half's presence in the local business community. Placement activities: Select well-matched candidates to fulfill client job orders and maintain on-going contact with client companies and contract professionals currently on assignment to ensure both receive exceptional customer service. In addition, the client solutions manager will resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction. Meet and exceed weekly business development goals. Qualifications: Bachelor's degree preferred. 2+ years of business-to-business development experience and/or working in an IT-related field is preferred. Must have a strong desire to build a career in business development by using proven closing skills and the ability to build client relationships. A combination of business development and account management skills are required. Ability to multi-task and persevere in a fast-paced dynamic environment with a sense of urgency. Must have a proven track record of success and be a competitive and self-motivated individual.

The Business Development Manager reports to the site General Manager and is responsible for generating new revenue for the Military and Marine Business of Blackmer. This position will identify, qualify, and directly develop and close new high-revenue and strategic value accounts and projects through direct personal outreach and following up on inbound inquiries. This role will share up-to-date feedback, lead generation, and market intelligence insights. This role will find new applications in the US and Global markets and work with other Dover businesses to grow the overall Military business. Activities also include developing and implementing commercial and product strategy; growing customer relationships; facilitating training; monitoring customer and competitor activity and industry trends, market research, pricing, sales; identifying opportunities for competitive advantage; and scoping/prioritizing business cases for new products and services. This position will work closely with the Military and Marine Engineering and Operations Manager, and sales managers on the West and East Coast. This position has direct reports; Two Regional Sales Managers. What You'll Do Drives the sales activities and strategic direction for Regional Sales Managers who will serve as local market experts for their assigned region Engages Leads to convert into opportunities and, ultimately, new clients Meets or exceeds assigned revenue goals Identifies required sales or partner resources to achieve strategies and sales targets Research market opportunities and gaps using multiple sources of market intelligence Uncovering business drivers and new areas of opportunity and ensuring the voice of the customer is part of strategies and plans Create plans for revenue and market share development Identifies growth opportunities, including target account lists Work closely with Customer Service and Compliance to ensure smooth and complete account onboarding Maintain an accurate assessment of the target and opportunity funnel Provides Military forecasts to operations and finance Work with other Dover sites and businesses to find synergies and optimize Military and Marine offerings to global customers Research market opportunities and gaps using multiple sources of market intelligence. Uncover business drivers, new areas of opportunity, and ensures voice of the customer is part of strategies and plans. Contribute to and execute annual growth strategies (with three-year outlook). Deliverables include a summary of market & competitive position, strategic initiatives, and a growth plan summary. Create product specification and design targets with Engineering for new applications and products. Create, develop and execute business development initiatives and client account plans globally. Build and maintain effective client relationships; ensure the best practice application; manage client feedback program. Assist with other strategic projects and related duties as assigned. Must be able to travel 50% (includes global travel). What You'll Bring Previous/current Navy experience a must Bachelor's degree in business, Engineering, or related field Minimum of 5 years' experience in Sales, Marketing, and Business Development Minimum of 5 direct selling experience in technical sales 3-5 years managerial experience Will be required to gain access (CAC cards, shipyard badges, etc.) to various commercial shipyards and military bases to conduct sales and service calls. Will require current passport to conduct overseas travel if required. Knowledgeable in the US and Foreign Department of Defense programs, platforms and acquisition processes are highly desirable. The Ideal Candidate Will Also Bring Must be a self-starter who can translate strategic direction into their tactical action plan at their designated key accounts Proven success growing and building a new customer base via business value / consultative selling in complex sales cycle environment, with an emphasis on working closely with key end-users Ability to apply the technical and sales competencies necessary to recognize and deliver solutions for spoken needs as well as hidden or unspoken needs of prospects, referral and channel partners, and clients High level of technical product knowledge and an understanding of the industries, applications, companies, and contacts, along with customer service, operations, and new business development techniques Instills a climate of teamwork and positive relationships across all functions Develops and maintains positive working relationships within the team and across functions to create practical solutions Experience and comfort in communicating and building working relationships with customers at the senior decision-making level Experience and comfort in preparing and delivering technical and sales presentations to all audiences PSG is the global pump, metering and dispensing-solution expert, enabling the safe and efficient transfer of critical and valuable fluids that require optimal performance and reliability in applications where it matters most. Additionally, PSG is a leading provider of flow meters designed to reduce waste and downtime while accurately measuring, monitoring and controlling the distribution of fluids. Headquartered in Downers Grove, IL, USA, PSG is comprised of several world-class brands, including Abaque , All-Flo™, Almatec , Blackmer , Ebsray , em-tec , Griswold , Hydro™, Malema™, Mouvex , Neptune , PSG Biotech, Quantex™, Quattroflow , and Wilden . PSG products are manufactured on three continents - North America, Europe, and Asia - in state-of-the-art facilities that practice lean manufacturing and are ISO-certified. PSG is part of the Pumps & Process Solutions segment of Dover Corporation. For additional information on PSG, please visit psgdover.com. We thrive on winning and being number one; and are always looking to add the best and brightest to our talented team of professionals. PSG offers a unique combination of the both small company atmosphere: with an ownership mindset that allows you to make close-to-the-customer decisions; an innovative approach in seeing beyond what is possible today and entrepreneurial spirit in the pursuit of new opportunities; combined with benefits of a large company's scale, tools, expertise, and financial strength with Dover. Join PSG, a growing global company where your curiosity, hard work and ambition is rewarded with exceptional career opportunities in a friendly & fast paced environment. PSG is part of the Pumps and Process Solutions segment of the Dover Corporation (NYSE: DOV). Dover is a diversified global manufacturer and solutions provider with annual revenue of over $7 billion. We deliver innovative equipment and components, consumable supplies, aftermarket parts, software and digital solutions, and support services through five operating segments. Recognized for our entrepreneurial approach for over 65 years, our team of over 24,000 employees takes an ownership mindset, collaborating with customers to redefine what's possible. #ZR-ext #LI-GP1 Work Arrangement: Remote Pay Range: $126,851.00 - $171,392.00 Annually Bonus Eligible: This position is eligible to earn a discretionary bonus based on performance metrics and other criteria outlined in our applicable bonus plan. We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position's responsibilities, a candidate's work experience, a candidate's education/training, the position's location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work. Benefits: a 401(k) savings plan with employer contributions; medical, dental and vision insurance; wellness programs; health savings account, health care and dependent care flexible spending accounts; company paid short-term disability and long-term disability; company paid employee basic life and AD&D insurance; supplemental employee and dependent life insurance; optional accident, hospital indemnity and critical illness insurance; adoption, surrogacy, and fertility benefits and assistance; commuter benefits; parental, military, jury duty, and bereavement leaves of absence; paid time off, including 13 paid holidays per calendar year, paid vacation days annually, paid sick leave hours annually or as provided under state and local paid sick leave laws, business travel services; employee discounts; and an employee assistance program that includes company paid counseling sessions and legal services. Eligibility for benefits is governed by applicable plan documents and policies. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law. Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact accommodations@psgdover.com for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response. Fraudulent Recruiting Disclaimer: Dover Corporation and our affiliated operating companies want to alert applicants to internet job posting fraud, where parties posing as Dover employees, recruiters, or other agents, try to engage with online candidates in an attempt to steal personal and/or financial information. We do not endorse or engage in any recruitment practices that involve payment or personal information outside of our official application and hiring process. Please verify the authenticity of an invitation to apply for a job, or for a job offer by contacting us directly through our Dover and affiliated operating company websites at ************************************** To learn how you can protect yourself, review our Recruitment Fraud Notice on our careers site.

Title: Sr. Client Success Manager Type: Full-time Comp: $95-$110k + 10% bonus (& travel expenses) Responsibilities: Develop & execute a customized Program Management Plan to meet Clients' safety program objectives Be the main point of contact for the Client from deployment through to renewal Build strong relationships resulting in high levels of client engagement with assigned accounts During deployment responsible for designing and configuring the platform to meet the unique needs of the client and ensure it helps to solve their problems Act as a subject matter expert and consult on topics including change management, communication strategy, risk management, coaching techniques and more Work with cross-functional teams to ensure smooth execution of installations, training and customer support Serve as point of contact for client escalation issues Create and deliver effective onsite and web-based training and best practice presentations Present data analytics highlighting program performance and financial metrics to executive level clients Provide day-to-day support to Safety Leaders Partner with Account Team on expansion opportunities and renewal efforts Responsible for delivering high levels of customer satisfaction Must have qualifications: Bachelor's degree, or equivalent years of experience desired 5+ years' experience in an account management role within a fast-paced, commercial products or SaaS environment Strong customer focus, problem resolution & communication skills Experience working with decision makers within an organization Analytical and expert skills with Microsoft Excel Ability to effectively present key performance metrics to executive level clients Great organizational skills for customer and product information Strong technical acumen; ability to learn technical products quickly and work effectively with both technical and non-technical teams. Demonstrated success managing complex projects Experience with managed services, trucking, and fleet industry is highly preferred Ability to travel 10 -15%

We're partnering with a leading industry company to find a talented Customer Success Manager to support their hybrid work environment. This role offers an exciting opportunity to work on impactful projects within a dynamic and innovative team. The application deadline for this role is XX/XX/XXXX. Customer Success Manager Responsibilities: Build and nurture strong client relationships, acting as the main point of contact throughout campaigns. Manage end-to-end campaign setup, including creative production, asset review, and trafficking. Monitor campaign performance, optimize media plans, and deliver insights to maximize results. Collaborate with internal teams to align campaign strategies and ensure client satisfaction. Analyze data, prepare campaign reports, and communicate findings to clients to support ongoing business growth. Customer Success Manager Qualifications: Bachelor's degree in Sales, Advertising, Marketing, or Business. At least 3 years of experience in digital media planning and/or buying. Strong knowledge of industry metrics and advertising ecosystems. Excellent customer service skills with the ability to translate client needs into effective recommendations. Proficiency in Excel, PowerPoint, CRMs, OMSs, ad servers, and related digital media tools. Perks and Benefits: Medical, Dental, and Vision Insurance. Life Insurance. 401(k) Program. Commuter Benefit. eLearning and Ongoing Training. Education Reimbursement. Eligibility requires working over 30 hours per week on an assignment lasting at least 10 weeks.

Engagement Manager - Decision Science Fractal is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and diversity are the greatest assets. An ecosystem where human imagination is at the heart of every decision. Where no possibility is written off, only challenged to get better. We believe that a true Fractalite is the one who empowers imagination with intelligence. Fractal has been featured as a Great Place to Work by The Economic Times in partnership with the Great Place to Work Institute and recognized as a ‘Cool Vendor' and a ‘Vendor to Watch' by Gartner. Please visit Fractal | Intelligence for Imagination for more information about Fractal. Fractal is looking for a proactive and driven Engagement Manager - Decision Science to join our Decision Science Consulting team in the Bay Area, CA. In this role, you will help power measurable outcomes for leading technology organizations, leveraging cutting-edge GenAI, Data Science, Engineering, and Behavioral Science capabilities. This is a perfect opportunity for someone who combines consulting-grade systems thinking, strong problem-solving, effective communication, and thought leadership to help our clients solve their most strategic business problems. The ideal candidate will fit well with our key values i.e. someone who is humble, hungry and smart. Key Responsibilities Serve as the primary point of contact for senior client stakeholders as strategic partner. Lead delivery of complex analytics and AI-driven programs, ensuring quality and timely outcomes. Proactively innovate solutions leveraging decision science, behavioral insights, and emerging AI capabilities. Foster collaboration across multi-disciplinary teams and drive delivery excellence. Identify opportunities to deepen client relationships and expand engagement scope. Contribute to thought leadership and practice growth initiatives. Core Requirements (Must Have) 10-14 years of experience in analytics consulting or decision science leadership roles. Proven ability to manage senior client relationships and deliver complex programs. Strong problem-solving mindset with first-principles thinking. Established subject matter expert in 1 or more of the following - data science, digital marketing, behavior science, GenAI, product management, software development with strong familiarity or interest in remaining fields Excellent communication and team leadership skills; ability to mentor and build high-performing teams. Culture fit: Humble, Hungry, Smart (HHS) with a collaborative approach. Preferred Skills (Good to Have) Familiarity with SQL and Python for problem-solving (hands-on). Exposure to consulting frameworks e.g. 5-whys, issue tree, prioritization matrix Exposure to project management frameworks e.g. agile, waterfall, scrum Exposure to product management concepts e.g. PRD, backlog grooming, user stories Experience in digital analytics, experimentation, and data-driven decision-making. Understanding of Adobe Analytics concepts and digital data structures. Exposure to standard ML techniques (e.g. regression, clustering, experimentation, forecasting). Interest in emerging GenAI applications and trends. Location Bay Area, CA (onsite ~3 days/week) Equal Opportunity Employer Fractal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Pay The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Fractal, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: $120,000 to $185,000. In addition, for the current performance period, you may be eligible for a discretionary bonus. Benefits As a full-time employee of the company or as an hourly employee working more than 30 hours per week, you will be eligible to participate in the health, dental, vision, life insurance, and disability plans in accordance with the plan documents, which may be amended from time to time. You will be eligible for benefits on the first day of employment with the Company. In addition, you are eligible to participate in the Company 401(k) Plan after 30 days of employment, in accordance with the applicable plan terms. The Company provides for 11 paid holidays and 12 weeks of Parental Leave. We also follow a “free time” PTO policy, allowing you the flexibility to take time needed for either sick time or vacation.

Engagement Manager - Decision Science Fractal is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and diversity are the greatest assets. An ecosystem where human imagination is at the heart of every decision. Where no possibility is written off, only challenged to get better. We believe that a true Fractalite is the one who empowers imagination with intelligence. Fractal has been featured as a Great Place to Work by The Economic Times in partnership with the Great Place to Work Institute and recognized as a ‘Cool Vendor' and a ‘Vendor to Watch' by Gartner. Please visit Fractal | Intelligence for Imagination for more information about Fractal. Fractal is looking for a proactive and driven Engagement Manager - Decision Science to join our Decision Science Consulting team in the Bay Area, CA. In this role, you will help power measurable outcomes for leading technology organizations, leveraging cutting-edge GenAI, Data Science, Engineering, and Behavioral Science capabilities. This is a perfect opportunity for someone who combines consulting-grade systems thinking, strong problem-solving, effective communication, and thought leadership to help our clients solve their most strategic business problems. The ideal candidate will fit well with our key values i.e. someone who is humble, hungry and smart. Key Responsibilities Serve as the primary point of contact for senior client stakeholders as strategic partner. Lead delivery of complex analytics and AI-driven programs, ensuring quality and timely outcomes. Proactively innovate solutions leveraging decision science, behavioral insights, and emerging AI capabilities. Foster collaboration across multi-disciplinary teams and drive delivery excellence. Identify opportunities to deepen client relationships and expand engagement scope. Contribute to thought leadership and practice growth initiatives. Core Requirements (Must Have) 10-14 years of experience in analytics consulting or decision science leadership roles. Proven ability to manage senior client relationships and deliver complex programs. Strong problem-solving mindset with first-principles thinking. Established subject matter expert in 1 or more of the following - data science, digital marketing, behavior science, GenAI, product management, software development with strong familiarity or interest in remaining fields Excellent communication and team leadership skills; ability to mentor and build high-performing teams. Culture fit: Humble, Hungry, Smart (HHS) with a collaborative approach. Preferred Skills (Good to Have) Familiarity with SQL and Python for problem-solving (hands-on). Exposure to consulting frameworks e.g. 5-whys, issue tree, prioritization matrix Exposure to project management frameworks e.g. agile, waterfall, scrum Exposure to product management concepts e.g. PRD, backlog grooming, user stories Experience in digital analytics, experimentation, and data-driven decision-making. Understanding of Adobe Analytics concepts and digital data structures. Exposure to standard ML techniques (e.g. regression, clustering, experimentation, forecasting). Interest in emerging GenAI applications and trends. Location Bay Area, CA (onsite ~3 days/week) Equal Opportunity Employer Fractal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Pay The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Fractal, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: $120,000 to $185,000. In addition, for the current performance period, you may be eligible for a discretionary bonus. Benefits As a full-time employee of the company or as an hourly employee working more than 30 hours per week, you will be eligible to participate in the health, dental, vision, life insurance, and disability plans in accordance with the plan documents, which may be amended from time to time. You will be eligible for benefits on the first day of employment with the Company. In addition, you are eligible to participate in the Company 401(k) Plan after 30 days of employment, in accordance with the applicable plan terms. The Company provides for 11 paid holidays and 12 weeks of Parental Leave. We also follow a “free time” PTO policy, allowing you the flexibility to take time needed for either sick time or vacation.

Engagement Manager - Decision Science Fractal is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and diversity are the greatest assets. An ecosystem where human imagination is at the heart of every decision. Where no possibility is written off, only challenged to get better. We believe that a true Fractalite is the one who empowers imagination with intelligence. Fractal has been featured as a Great Place to Work by The Economic Times in partnership with the Great Place to Work Institute and recognized as a ‘Cool Vendor' and a ‘Vendor to Watch' by Gartner. Please visit Fractal | Intelligence for Imagination for more information about Fractal. Fractal is looking for a proactive and driven Engagement Manager - Decision Science to join our Decision Science Consulting team in the Bay Area, CA. In this role, you will help power measurable outcomes for leading technology organizations, leveraging cutting-edge GenAI, Data Science, Engineering, and Behavioral Science capabilities. This is a perfect opportunity for someone who combines consulting-grade systems thinking, strong problem-solving, effective communication, and thought leadership to help our clients solve their most strategic business problems. The ideal candidate will fit well with our key values i.e. someone who is humble, hungry and smart. Key Responsibilities Serve as the primary point of contact for senior client stakeholders as strategic partner. Lead delivery of complex analytics and AI-driven programs, ensuring quality and timely outcomes. Proactively innovate solutions leveraging decision science, behavioral insights, and emerging AI capabilities. Foster collaboration across multi-disciplinary teams and drive delivery excellence. Identify opportunities to deepen client relationships and expand engagement scope. Contribute to thought leadership and practice growth initiatives. Core Requirements (Must Have) 10-14 years of experience in analytics consulting or decision science leadership roles. Proven ability to manage senior client relationships and deliver complex programs. Strong problem-solving mindset with first-principles thinking. Established subject matter expert in 1 or more of the following - data science, digital marketing, behavior science, GenAI, product management, software development with strong familiarity or interest in remaining fields Excellent communication and team leadership skills; ability to mentor and build high-performing teams. Culture fit: Humble, Hungry, Smart (HHS) with a collaborative approach. Preferred Skills (Good to Have) Familiarity with SQL and Python for problem-solving (hands-on). Exposure to consulting frameworks e.g. 5-whys, issue tree, prioritization matrix Exposure to project management frameworks e.g. agile, waterfall, scrum Exposure to product management concepts e.g. PRD, backlog grooming, user stories Experience in digital analytics, experimentation, and data-driven decision-making. Understanding of Adobe Analytics concepts and digital data structures. Exposure to standard ML techniques (e.g. regression, clustering, experimentation, forecasting). Interest in emerging GenAI applications and trends. Location Bay Area, CA (onsite ~3 days/week) Equal Opportunity Employer Fractal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Pay The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Fractal, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: $120,000 to $185,000. In addition, for the current performance period, you may be eligible for a discretionary bonus. Benefits As a full-time employee of the company or as an hourly employee working more than 30 hours per week, you will be eligible to participate in the health, dental, vision, life insurance, and disability plans in accordance with the plan documents, which may be amended from time to time. You will be eligible for benefits on the first day of employment with the Company. In addition, you are eligible to participate in the Company 401(k) Plan after 30 days of employment, in accordance with the applicable plan terms. The Company provides for 11 paid holidays and 12 weeks of Parental Leave. We also follow a “free time” PTO policy, allowing you the flexibility to take time needed for either sick time or vacation.

GC and USC only ==================== Job Title: R/Python & Stored Procedure Developer NOTE: (Not a Data Science role). Need someone with strong "R" analytics development. Initially working within Python (Linux platform) with some R development experience. JOB SUMMARY: Responsible for development, programming, coding of Information Technology solutions using R/Python. Responsible for documentation of the system, conduct unit tests, peer code reviews and maintenance of internally developed applications, evaluation and performance testing of purchased products. Responsible for including IT Controls to protect the confidentiality, integrity, as well as availability of the application and data processed or output by the application. REQUIREMENTS: •10+ years related work experience, Professional experience with technical design and coding in the IT industry •3+ years experience with R and SQL/Stored Procedures. • Experience with unit testing, release procedures, coding design and documentation protocol as well as change management procedures • In-depth understanding of the systems development life cycle • Require database knowledge in; SQL, DB2/Netezza or SQL Server. • Responsible for development, programming, coding of Information Technology solutions using Python • Responsible for documentation of the system, conduct unit tests, peer code reviews and maintenance of internally developed applications, evaluation and performance testing of purchased products. • Responsible for including IT Controls to protect the confidentiality, integrity, as well as availability of the application and data processed or output by the application. • Excellent understanding of RESTful Architecture style. • We expect the candidate to have ability to take methodical approach to evaluate various libraries with pros and cons to meet business / technical requirements. • Excellent understanding of R and Python programming mode and required libraries. • Must have demonstrated experience working with REST APIs using Python. • Must have demonstrated experience processing batch files using Python • Must have demonstrated experience developing scheduling of batch processes • Proficiency using standard desktop applications such as MS Suite and flowcharting tools such as Visio • High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy PREFERRED QUALIFICATIONS: • Various Domain experience; Health Care, Financial, etc • Experience using Agile, Waterfall, or hybrid methodology • Specific tools, languages and specialty skills may vary

Engagement Manager - Decision Science Fractal is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and diversity are the greatest assets. An ecosystem where human imagination is at the heart of every decision. Where no possibility is written off, only challenged to get better. We believe that a true Fractalite is the one who empowers imagination with intelligence. Fractal has been featured as a Great Place to Work by The Economic Times in partnership with the Great Place to Work Institute and recognized as a ‘Cool Vendor' and a ‘Vendor to Watch' by Gartner. Please visit Fractal | Intelligence for Imagination for more information about Fractal. Fractal is looking for a proactive and driven Engagement Manager - Decision Science to join our Decision Science Consulting team in the Bay Area, CA. In this role, you will help power measurable outcomes for leading technology organizations, leveraging cutting-edge GenAI, Data Science, Engineering, and Behavioral Science capabilities. This is a perfect opportunity for someone who combines consulting-grade systems thinking, strong problem-solving, effective communication, and thought leadership to help our clients solve their most strategic business problems. The ideal candidate will fit well with our key values i.e. someone who is humble, hungry and smart. Key Responsibilities Serve as the primary point of contact for senior client stakeholders as strategic partner. Lead delivery of complex analytics and AI-driven programs, ensuring quality and timely outcomes. Proactively innovate solutions leveraging decision science, behavioral insights, and emerging AI capabilities. Foster collaboration across multi-disciplinary teams and drive delivery excellence. Identify opportunities to deepen client relationships and expand engagement scope. Contribute to thought leadership and practice growth initiatives. Core Requirements (Must Have) 10-14 years of experience in analytics consulting or decision science leadership roles. Proven ability to manage senior client relationships and deliver complex programs. Strong problem-solving mindset with first-principles thinking. Established subject matter expert in 1 or more of the following - data science, digital marketing, behavior science, GenAI, product management, software development with strong familiarity or interest in remaining fields Excellent communication and team leadership skills; ability to mentor and build high-performing teams. Culture fit: Humble, Hungry, Smart (HHS) with a collaborative approach. Preferred Skills (Good to Have) Familiarity with SQL and Python for problem-solving (hands-on). Exposure to consulting frameworks e.g. 5-whys, issue tree, prioritization matrix Exposure to project management frameworks e.g. agile, waterfall, scrum Exposure to product management concepts e.g. PRD, backlog grooming, user stories Experience in digital analytics, experimentation, and data-driven decision-making. Understanding of Adobe Analytics concepts and digital data structures. Exposure to standard ML techniques (e.g. regression, clustering, experimentation, forecasting). Interest in emerging GenAI applications and trends. Location Bay Area, CA (onsite ~3 days/week) Equal Opportunity Employer Fractal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Pay The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Fractal, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: $120,000 to $185,000. In addition, for the current performance period, you may be eligible for a discretionary bonus. Benefits As a full-time employee of the company or as an hourly employee working more than 30 hours per week, you will be eligible to participate in the health, dental, vision, life insurance, and disability plans in accordance with the plan documents, which may be amended from time to time. You will be eligible for benefits on the first day of employment with the Company. In addition, you are eligible to participate in the Company 401(k) Plan after 30 days of employment, in accordance with the applicable plan terms. The Company provides for 11 paid holidays and 12 weeks of Parental Leave. We also follow a “free time” PTO policy, allowing you the flexibility to take time needed for either sick time or vacation.

USDTL is a global leader in forensic toxicology testing of drug and alcohol exposed newborns and mothers, as well as other at-risk populations. We service hospitals, child protection agencies, the Department of Defense, legal services, businesses, and more. USDTL prides itself on cutting edge research. We are the laboratory of choice for umbilical cord testing, fingernail/hair testing, and PEth testing. We provide accurate results that lead to early intervention has significant benefits for children, families and communities. We seek passionate employees who will share in our vision to protect and enrich lives. Our vision to protect and enrich lives, and the nature of our business as a drug testing laboratory, makes the work of USDTL, LLC. critically important at all times. We look forward to working with employees who are dedicated to and passionate about our vision. Company Requirements In the performance of their respective tasks and duties all employees are expected to conform to the following: Perform high quality work within deadlines without direct supervision To work remotely to stay connected with the team via Microsoft Teams. Interact professionally with other employees, clients, and vendors. Work independently while understanding the need to communicate and coordinate work efforts with other employees. Responsibilities/Duties/Functions/Tasks Primary responsibility to meet quota for new business revenue/selling prospects our various laboratory tests. Maintain a sufficient pipeline of opportunities to ensure a close rate that achieves the annual goal. Stay abreast of changes in the marketplace impacting customers. Provide overall support to new accounts to ensure clients receive highest level of service during their on-boarding phase; transition to account manager and ensure an effective service transition. Must be comfortable working in sales cycles with 12-24-month lengths, while maintaining pipeline productivity and multiple touches throughout the sales cycle (not a one call close) Responsible for full sales cycle from lead generation to new client on-boarding Calling on hospital staff including: Directors of OB, Directors of Women's, Directors of Mother baby, Laboratory Directors, Senior level hospital administrators, etc. Able to sell value and service to prospects distinguishable beyond pricing. Generating leads by attending conferences, responding to inbound inquiries, as well as cold calling. Drive sales through pre-call planning, post-call analysis and consistent follow-up. Coordinate, collaborate, and utilize internal resources as needed when complex issues develop or when face-to-face or extensive service is required Building and maintaining strong, long-lasting customer relationships with multiple stakeholders within the hospital/health system Leverage relationships to turn a current customer into a referral / reference source. Use Salesforce CRM to log all detailed activities and communications. Collaborate with the Newborn sales team to improve customer satisfaction and retention. Conduct webinars with customers throughout sales cycle. Maintain a breadth of knowledge on all service offerings. Complete all administrative tasks thoroughly and promptly. Ability to travel to local/national conferences or customer sites (50% travel) All other duties as assigned by the Sales Supervisor. Requirements Education Bachelor's Degree with business related degree (e.g., administration, management, etc.) Knowledge 5+ years of B2B sales experience Knowledge of healthcare industry Microsoft Office skills (intermediate to advanced Excel skills) Experience using a CRM Special Position Requirements Live in the Northeastern United States. The candidate must possess a professional image. Ability to stand for prolong periods of time during conferences. Ability to develop and sustain strong customer relationships, strong planning, and organizational skills. Excellent oral and written communication and presentation skills. Candidate must have a valid driver's license. A motor vehicle record in good standing. Must be able to travel nationwide to hospitals and conferences on an as needed basis. Must be able to setup and work exhibit booths for conferences that occasionally extend throughout the weekend. Must be able to occasionally execute back-to-back conferences that may require multiple weeks on the road during busy seasons. Must be able to secure and execute travel and lodging plans for hotel, air, rental car, shared ride, and taxi using personal credit card for reimbursement. Maintain required hospital healthcare vendor credentialing immunizations up to date for onsite visits as applicable. Preferences Knowledge of laboratory testing Knowledge of the newborn healthcare marketplace Knowledge selling to neonatology stakeholders Government RFP's USDTL is an equal opportunity and everify employer along with a drug free workplace All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Our customer is seeking a highly experienced Salesforce Solutions & Strategic Director to lead the vision, architecture, and execution of their Commercial Salesforce ecosystem. This role is ideal for a leader who can balance strategic planning with hands-on expertise, guiding enterprise-wide Salesforce initiatives that elevate customer experience, streamline operational efficiency, and support data-driven decision-making. As the senior leader overseeing the Salesforce roadmap, you will serve as the organization's trusted advisor and strategic architect aligning platform capabilities with business goals, driving innovation, and maximizing the long-term value of the Salesforce investment. Key Responsibilities Lead the overall strategy, design, and optimization of the Commercial Salesforce instance across multiple Clouds. Architect scalable, secure, and future-proof Salesforce solutions that support evolving business needs. Oversee and refine Salesforce administrative functions, configuration, data management, and user enablement. Drive automation initiatives using Flow, Process Builder, Workflow Rules, and other Salesforce automation tools. Ensure platform governance, security model alignment, and best-practice adoption. Partner with business leaders to translate requirements into actionable Salesforce capabilities. Evaluate and implement AppExchange solutions as needed to support business processes. Champion innovation, continuous improvement, and platform ROI. Required Experience & Qualifications 15+ years of professional experience, with significant leadership responsibility in Salesforce environments. Bachelor's degree required (BS). Current, up-to-date Salesforce certifications (Admin, Advanced Admin, Architect, or Cloud-specific certifications). Deep experience with Salesforce configuration, architecture, data management, and security models. Expertise across Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, and AppExchange solutions. Strong background in Salesforce Administration and platform automation tools. Proven ability to design scalable architecture and lead enterprise-level Salesforce programs. Excellent communication skills and the ability to influence senior stakeholders.

Fractal Analytics is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and diversity are the greatest assets. An ecosystem where human imagination is at the heart of every decision. Where no possibility is written off, only challenged to get better. We believe that a true Fractalite is one who empowers imagination with intelligence. And that it will be such Fractalites that will continue to build the company for the next 100 years. Please visit Fractal | Intelligence for Imagination for more information about Fractal Location: Boston, MA (Onsite 3-4 days per week at client office) Key Responsibilities: U.S. Client Relationships shaping and sustenance. Strategically drive new business in a healthcare account in close synergy with Solution & Delivery teams to manage assigned sales and margin targets. Connect the dots across the client company performance, operating model, internal value chains and industry knowhow. Draw implications to account strategy, basis clients' ongoing divisional shifts. Ensure the U.S. stakeholders understand Fractal India ecosystem, regardless of active engagements or not. Track impact of past solutions delivered, to uncover gaps and expectation shifts. Sustain in-person relationships with Director- and VP-level clients. AI/ Gen AI Demand generation and demand shaping, with commercial advancements AI/ Gen AI Use Cases Development: Identify business improvement opportunities and develop compelling use cases for AI/ Gen AI solutions. Leverage insights from existing dashboards, proof of concepts (POCs), software partners' dynamics and market research to present new propositions to clients. Proposals Development and Solutioning: Build proposals, for solutions tailored to client needs and technical constraints (cloud stack, APIs, security, etc.). Collaborate with the account consulting team in India and Fractal capabilities leadership, to shape AI solutions entailing services, accelerators and/or products. Harness Fractal's AI Research group to advance client's roadmaps and stretch aspirations. Commercial structuring: In line with Fractal's objectives to shift towards outputs-based and subscriptions-types pricing, in collaboration with Fractal Finance and Capabilities leadership. Influence U.S. client procurement-related stakeholders with advanced commercial structures, entailing TCO, usage value and adoption factors. Internal remote collaboration with the Fractal India ecosystem Collaborate with internal India teams, including Consulting and Delivery teams, to develop winning proposals and ensure POCs and pilot-phase execution success. Ensure pilots and/or POCs reach success in terms of long-term production solutions, with upgradation roadmaps. Tie with the long-term subscription-revenue objectives. Represent full Fractal portfolio with broad understanding and expertise in AI, Engineering & Design /Behavioral sciences. Technical Kkills: Strong grasp of GenAI concepts (LLMs, prompt engineering, fine-tuning, embeddings) and their business applications Awareness of Agentic AI patterns (autonomous agents, workflow orchestration, multi-agent systems) and ability to position them in client contexts. Familiarity with cloud AI services (Azure OpenAI, AWS Bedrock, Google Vertex AI) and ecosystem tools (LangChain, RAG frameworks) Ability to translate technical enablers (APIs, integration, data pipelines) into business value narratives for clients. Qualifications: 10-18 years of relevant experience in customer success, account management or presales in Consulting Services, encompassing Analytics offerings (BI, AI ML, Gen AI, Cloud Tech). Demonstrated ability to drive account growth in scaled accounts, develop strong client relationships and execute pre-sales activities. Willingness to work in a siloed manner, i.e., alone at client site with a geographically distributed team (EU, India) structure in a fairly challenging environment. Strong understanding of business processes and the ability to derive insights from various data sources. Excellent communication and interpersonal skills, with an emphasis on relationship building with Director & VP-level clients. Ability to work collaboratively with teams across different functional areas. Travel: Possibly every month across U.S. client offices Pay: The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Fractal, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: up to $200,000 base. In addition, for the current performance period, you may be eligible for a discretionary bonus. Benefits: As a full-time employee of the company or as an hourly employee working more than 30 hours per week, you will be eligible to participate in the health, dental, vision, life insurance, and disability plans in accordance with the plan documents, which may be amended from time to time. You will be eligible for benefits on the first day of employment with the Company. In addition, you are eligible to participate in the Company 401(k) Plan after 30 days of employment, in accordance with the applicable plan terms. The Company provides for 11 paid holidays and 12 weeks of Parental Leave. We also follow a “free time” PTO policy, allowing you the flexibility to take time needed for either sick time or vacation. Fractal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Key Responsibilities: Lead, manage, and develop the Jacksonville regional operations team to ensure brand standards and performance objectives are met. Oversee day-to-day operations for multiple salon locations, including facility management, tenant relations, and service delivery. Drive occupancy and retention by building relationships with salon owners and supporting their business success. Ensure high-quality salon environments through proactive maintenance and vendor management. Analyze financial and operational performance metrics to meet growth and profitability goals. Support marketing and recruiting initiatives to attract top beauty professionals. Collaborate with contractors, vendors, and industry partners to support regional business operations. Foster a strong sense of community among salon professionals to enhance satisfaction and retention. Promote and model the company's core values of leadership, teamwork, and service excellence. Requirements Include: Education: Bachelor's degree required. Experience: Minimum of 8+ years of experience in a front-line client service or operations management role. Multi-location management experience strongly preferred. Experience in retail, hospitality, rental car, or general management industries is highly desirable. Beauty or salon industry experience is not required but considered a plus.

Cybersecurity Business Development Manager Our client located in Dallas, Texas is hiring a Cybersecurity Business Development Manager. This is an onsite direct hire opportunity. As the Cybersecurity Business Development Manager you will drive growth by identifying new clients, building relationships, promoting cybersecurity solutions, and managing the entire sales cycle, requiring a mix of technical knowledge, sales acumen, strategic planning, and strong communication skills. You will work closely with sales, marketing, and technical teams to achieve revenue goals and expand market presence. Company Profile: Legal Firm with multiple locations. Cybersecurity Business Development Manager Role: The Data Privacy Consultant will lead the firm's Cybersecurity & Data Privacy Advisory practice, delivering high-value consulting engagements while driving business development and practice growth. Responsible for building client relationships, developing a robust pipeline of opportunities, and expanding the practice's market presence. The role blends hands-on consulting with leadership: delivering assessments, program reviews, gap analyses, roadmaps, and implementation support, while mentoring teams and ensuring high-quality client experiences. Engages directly with client executives to translate technical concepts into business value and supports thought leadership through content creation, webinars, and industry events. This position requires an entrepreneurial, strategic professional with deep subject-matter expertise in cybersecurity and privacy, strong consulting experience, and a proven track record in business development and client relationship management. Cybersecurity Business Development Manager Background Profile: 8+ years of experience in cybersecurity, data privacy, or security consulting; 5+ years of subject-matter expertise. Bachelor's degree required; Master's preferred. Relevant certifications preferred: CISA, CISSP, CISM, CRISC, CIPP. Hands-on experience delivering assessments, program reviews, gap analyses, roadmaps, and implementation support. Business development experience, including lead generation, proposals, and closing high-value deals ($100K-$500K; annual target $1M-$2.5M). Executive-level client relationship management and cross-selling experience. Deep knowledge of cybersecurity and privacy frameworks and regulations (NIST, ISO 27001, HIPAA, CCPA, GDPR, TDPSA, FTC, PCI, FFIEC, SOX). Strong leadership and team management skills; ability to mentor staff and lead engagement teams. Exceptional written and verbal communication; ability to create proposals, RFPs, white papers, and executive presentations. Strategic thinker with entrepreneurial drive, problem-solving skills, and ability to execute in fast-paced, client-facing environments. CRM and sales enablement tools experience (Salesforce preferred); Texas market network a plus. Benefits and Features: 401(k) with 5% company match Paid parking or transit subsidy 3 weeks vacation plus10 holidays Paid parental leave 100% company-paid medical, dental, and vision and HSA contributions Life and accidental death & dismemberment coverage Short-term and long-term disability fully covered Identity protection and critical/accidental coverage Employee Assistance Program (EAP) Concierge health advocate service

Account Manager - Client Growth & Relationship Focused Employment Type: Full-time, Salaried At Entech, we believe digital transformation starts with people. That's why our approach goes beyond tech-we combine strategy, implementation, and human-centric thinking to solve real business challenges for our clients. We're looking for a strategic, relationship-focused Account Manager to join our company. In this role, you'll drive growth within both new and existing client organizations-building trust, uncovering needs, and delivering solutions that move the needle. If you're energized by deep client engagement and long-term partnerships, this is the opportunity for you. What You'll Do: Build and manage long-term client relationships with a focus on strategic growth Identify and pursue new opportunities within both current client organizations and potential new ones Present tailored IT consulting solutions that address real business challenges Collaborate with internal delivery teams to ensure high-quality execution Act as a strategic advisor-helping clients think ahead and solve emerging issues Monitor client satisfaction and proactively suggest improvements Who You Are: A relationship-builder who earns trust and drives value over time Proven track record of growing accounts and expanding client relationships Skilled at navigating complex organizations and influencing decision-makers Experienced in IT delivery or a business role closely aligned with IT services Strategic and entrepreneurial-you own your book of business and always look for growth Consultative, creative, and naturally client-focused Comfortable balancing relationship expansion with proactive business development What You Bring: 6+ years of relationship management experience with Fortune 1000 clients Background in IT delivery or a business function tied to IT solutions Demonstrated success growing accounts across multiple business units or functions Strong negotiation and stakeholder management skills Ability to create and present custom-fit solutions for diverse client needs Bachelor's degree required What We Offer: Medical, Dental, and Vision coverage 401(k) benefits Paid Time Off (PTO) A full-time, salaried role based onsite/hybrid at our Malvern, PA office A collaborative, entrepreneurial environment where your impact is recognized

We are seeking an experienced Regional Sales Manager, based in the United States, to play a key role in driving our U.S. expansion and accelerating our growth in the market. This position is critical to strengthening our presence, building strategic customer relationships, and unlocking new opportunities across the region. Your primary responsibility is to oversee and lead the USA sales team, develop national sales strategies, and drive revenue growth within the US market. This role requires a deep understanding and knowledge of the US cycling market and the ability to build and maintain strong relationships with clients, such as dealers, distributors, OEM, and sales reps across the Country. With your strategic direction, you can create cohesive sales strategies, target national customer segments effectively, and gain a competitive edge in the national market. This role will support national market competitiveness, driving business success, and elevating brand visibility and recognition on a broader scale. The Role · Develop and implement sales strategies to achieve company goals and expand market presence among the USA. · Conduct market research and analysis to identify new market opportunities, customer needs, and trends in international markets. · Support on recruiting, training, and managing a sales team, including setting sales targets, performance evaluation, and motivation. · Build and maintain strong relationships with dealers, distributors, key-accounts and partners to foster long-term partnerships and business growth. · Develop and manage sales forecasts, budgets, and sales plans to ensure revenue targets are met. · Stay informed about product offerings and understand how they can be tailored to meet the needs of various markets channels. · Negotiate sales agreements, contracts, and terms with clients and distributors, ensuring compliance with local regulations. · Collaborate with other departments such as marketing, operations, and finance to ensure alignment and support for US sales activities. · Generate and present regular reports on US sales performance, market trends, and competitive analysis. · Travel nationally to meet with clients, attend trade shows, and oversee sales operations in different States. The ideal candidate · US citizen with Bachelor's degree in business, international business, marketing, or a related field (Master's degree preferred). · Proven experience in US sales, with a successful track record of achieving sales targets. · Strong knowledge of US cycling market and business practices. · Excellent leadership, communication, and negotiation skills. · Proficiency in multiple languages may be advantageous. · Willingness and ability to travel nationally and internationally as needed. · Strategic thinker with a global mindset. · Strong problem-solving and decision-making skills. · Exceptional interpersonal and relationship-building abilities. · Results-oriented and driven to meet sales targets. · Knowledge and passion for outdoor and or cycling sports is a plus.

Job Title: Business Development Manager - Underground Utilities & Earthwork Position Type: Full-Time Reports to: Exec. Vice President Sendero Industries is a full-service civil contractor headquartered in Houston, Texas, specializing in site preparation, earthwork, drainage, and utilities for private and public projects throughout the Gulf Coast. We have a 20-year history of successful projects for leading developers, civil engineers, and general contractors. We're known for our reliability, our understanding of what makes a successful project, and our commitment to total satisfaction. Job Summary We are seeking a highly motivated Business Development professional with experience in civil construction. This role will be responsible for developing new business opportunities, nurturing client relationships, identifying potential projects, and contributing to company growth by securing profitable work. Key Responsibilities Develop and maintain relationships with clients, engineers, general contractors, and public agencies to generate new project opportunities. Identify market trends, pipeline opportunities, and potential projects aligned with company capabilities. Assist in proposal strategy, pricing coordination, and bid presentations. Monitor competitive activity and market pricing trends to guide pursuit strategy. Represent the company at networking events, pre-bid meetings, job site visits, and industry functions. Collaborate with estimating, project management, and operations teams to ensure client needs and project opportunities are aligned with company strengths. Track opportunities through CRM or business development tools and report regularly on activity and results. Promote Sendero Industries' services and reputation through professional communication and relationship-building. Qualifications Minimum of 5+ years of experience in business development, client relations, or sales. Proven track record of winning business and building lasting client relationships. Strong understanding of the bidding process, proposals, and project lifecycles in civil construction. Excellent written and verbal communication skills. Ability to work independently, manage multiple opportunities, and meet deadlines. Willingness to travel nationally to meet clients and attend project, industry meetings and tradeshows. Preferred Experience with developers, municipalities, and civil construction firms throughout the Gulf Coast. Established relationships with local general contractors, engineers, developers, and public agencies. Understanding of site development, utilities, and earthwork operations. Benefits Competitive Salary Health, dental, and vision insurance 401(k) plan with company match Professional development opportunities Collaborative and inclusive work environment How to Apply: Interested candidates should submit their resume and a cover letter detailing their relevant experience and qualifications through LinkedIn or to *****************************. Please include "Business Development Application - [Your Name]" in the subject line. Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Duties and responsibilities may be subject to change based on organizational needs and at the discretion of management. Sendero Industries is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Title: Account Manager Industry: Landscaping / Commercial Services Pay: $70,000 - $80,000 About Our Client: Addison Group is hiring on behalf of our client, a leading commercial landscaping services company that provides design, development, maintenance, and enhancement solutions for a variety of clients. They pride themselves on delivering high-quality service and maintaining long-term client relationships. Job Description: We are seeking a hands-on Account Manager to serve as the primary contact for client accounts. This role focuses on relationship building, overseeing field operations, and ensuring the delivery of high-quality landscaping services. You'll drive client satisfaction, retention, and revenue growth while supporting and coaching field teams. Key Responsibilities: Serve as the main point of contact for assigned client accounts. Conduct regular site visits to monitor service quality and client satisfaction. Identify opportunities for enhancement projects and develop proposals. Resolve client issues and address concerns proactively. Partner with Operations and Branch leadership to ensure service expectations are met. Monitor account renewals, financial performance, and profitability. Support hiring, training, and coaching of field crews. Ensure compliance with all safety regulations and branch policies. Maintain accurate records in CRM systems and assist with administrative reporting. Qualifications: 3+ years of experience in customer service, account management, or leadership, preferably in landscaping or a related service industry. Associate's degree in business or related field, or equivalent work experience. Strong client relationship management and communication skills. Proven ability to lead, coach, and develop teams. Proficiency with MS Office and CRM systems. Valid driver's license Background and MVR checks required Additional Details: Reports To: Branch Manager Type: Full-time, On-site Schedule: 40 hours/week, standard business hours Start Date: Typically within 2-3 weeks of 1st interview Interview Process: 1st on-site with Branch Manager; 2nd virtual panel with leadership team Perks: Company vehicle option (fuel and insurance covered; $45/week deduction for personal use) Opportunity to manage and grow accounts within a leading landscaping organization Direct impact on client satisfaction and branch success Benefits (401k, Medical, Dental, Vision): PTO / Paid Time Off Health, Dental, and Vision coverage 401(k) retirement plan Employee stock purchase plan Health & wellness programs Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request

As a Client Solutions Manager, your responsibilities will include: Business development: Develop and grow your own client base by marketing our services for full time placement solutions using your proven Marketing & Creative and/or recruiting background. Market to Marketing & Creative via telephone, video as well as conduct in-person meetings with key decision makers. Client Solutions Manager will participate in local association and networking events to solidify Robert Half's presence in the local business community. Placement activities: Select well-matched candidates to fulfill client job orders and maintain on-going contact with client companies and contract professionals currently on assignment to ensure both receive exceptional customer service. In addition, the client solutions manager will resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction. Meet and exceed weekly business development goals. Qualifications: Bachelor's degree required. Marketing degree preferred. 2+ years of business-to-business development experience and/or working in a Marketing & Creative related field is preferred. Must have a strong desire to build a career in business development by using proven closing skills and the ability to build client relationships. A combination of business development and account management skills are required. Ability to multi-task and persevere in a fast-paced dynamic environment with a sense of urgency. Must have a proven track record of success and be a competitive and self-motivated individual. Top Reasons to Work for Robert Half: EXCITING CAREER OPPORTUNITIES WITH THE INDUSTRY LEADER - For more than 75 years, our history of success and strong client relationships provide a level of stability few companies can match. PERFORMANCE = REWARD - We offer exceptional earning potential and a competitive benefits package, including a base salary and bonus pay (for talent professional positions), group health insurance benefits (medical, vision, dental), flexible spending and health savings accounts, life and accident insurance, adoption, surrogacy and fertility assistance, paid parental leave of up to 6 weeks, and short/long term disability. Robert Half provides paid time off for vacation, personal needs, and sick time. The amount of Choice Time Off (CTO) our people receive varies based on their years of service and is pro-rated based on the hours worked per week. A new hire earns up to 17 days of CTO per calendar year. Our people also receive up to 11 paid holidays per calendar year. We also offer the opportunity to contribute to our company 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees. Learn more at roberthalfbenefits.com. UPWARD MOBILITY - With more than 300 locations worldwide, we provide excellent career advancement potential, both locally and beyond. TOOLS FOR SUCCESS - We provide world-class training, client relationship management tools and advanced technology to help you succeed. RESPECTED WORLDWIDE - Robert Half has appeared on FORTUNE magazine's list of “Most Admired Companies” since 1998, as well as numerous “Best Places to Work” lists around the world. OUTSTANDING CORPORATE RESPONSIBILITY - We believe in an “Ethics First” philosophy, which means we are committed to social responsibility, promoting inclusion in the workplace, and actively participating in communities where we live and work. Learn more by downloading Robert Half's Corporate Responsibility Report at roberthalf.com/about-robert-half/corporate-responsibility. Robert Half is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to HRSolutions@roberthalf.com or call 1.855.744.6947 for assistance. In your email please include the following: The specific accommodation requested to complete the employment application. The location(s) (city, state) to which you would like to apply. For positions located in San Francisco, CA: Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. For positions located in Los Angeles County, CA: Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. JOB LOCATION OH CLEVELAND