Founded in 1920, Akerman is recognized as one of the nation's premier law firms, with more than 700 lawyers across the United States. Akerman is seeking a full-time Intellectual Property (IP) Patent Docketing Specialist to provide timely and effective docketing and administrative support to the Intellectual Property Group.
Responsibilities include, but are not limited to:
Review, docket and distribute a high volume of incoming correspondence from the USPTO, WIPO and foreign associates according to established procedures
Review and update docket based on USPTO filing receipts, WIPO confirmations, and correspondence from foreign associates according to established procedures
Update docket based on docket answers/instructions received from attorneys and paralegals
Monitor daily docket to ensure all deadlines are met
Perform monthly status check of pending US patent applications
Manage incoming and outgoing transferred files
Respond to internal inquiries; generate reports as needed by the IP group
Save correspondence in document management system to maintain electronic files
Required Skills Include:
Working knowledge of US and International patent and trademark prosecution processes and their associated rules and procedures
Analytical reasoning skills and ability to interpret rules and instructions accurately
Excellent organizational and follow-up skills
Comfortable and efficient at calculating dates
Detail oriented; ability to perform routine tasks and maintain concentration for long period of time.
Ability to prepare accurate, highly detailed work; excellent proofreading skills.
Proficient with MS Office applications
6+ years intellectual property experience in a law firm or legal services environment
Prior IP docketing experience required, prior patent docketing experience preferred.
Prior IP docketing experience using computer database programs, specifically FIP is highly preferred
Undergraduate degree preferred
We offer an excellent compensation and benefits package.
Job Type: Full-Time (40 hours per week)
Salary Range: $90,000 - $100,000 (Actual salary is based on experience and job qualifications.)
Bonus: Discretionary holiday bonus
Benefits: Paid Time Off, Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance, 401k Profit Sharing Plan, and Transportation Program
Please submit your resume, cover letter, and salary requirements. EOE
#LI-PT1
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
$90k-100k yearly 2d ago
IP Docketing Specialist - Remote Option Available
Akerman 4.9
Charlotte, NC jobs
Founded in 1920, Akerman is recognized as one of the nation's premier law firms, with more than 700 lawyers across the United States. Akerman is seeking a full-time Intellectual Property (IP) Patent Docketing Specialist to provide timely and effective docketing and administrative support to the Intellectual Property Group.
Responsibilities include, but are not limited to:
Review, docket and distribute a high volume of incoming correspondence from the USPTO, WIPO and foreign associates according to established procedures
Review and update docket based on USPTO filing receipts, WIPO confirmations, and correspondence from foreign associates according to established procedures
Update docket based on docket answers/instructions received from attorneys and paralegals
Monitor daily docket to ensure all deadlines are met
Perform monthly status check of pending US patent applications
Manage incoming and outgoing transferred files
Respond to internal inquiries; generate reports as needed by the IP group
Save correspondence in document management system to maintain electronic files
Required Skills Include:
Working knowledge of US and International patent and trademark prosecution processes and their associated rules and procedures
Analytical reasoning skills and ability to interpret rules and instructions accurately
Excellent organizational and follow-up skills
Comfortable and efficient at calculating dates
Detail oriented; ability to perform routine tasks and maintain concentration for long period of time.
Ability to prepare accurate, highly detailed work; excellent proofreading skills.
Proficient with MS Office applications
6+ years intellectual property experience in a law firm or legal services environment
Prior IP docketing experience required, prior patent docketing experience preferred.
Prior IP docketing experience using computer database programs, specifically FIP is highly preferred
Undergraduate degree preferred
We offer an excellent compensation and benefits package. Please submit your resume and salary requirements. EOE
#LI-PT1
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
$61k-74k yearly est. 2d ago
IP Docketing Specialist - Remote Option Available
Akerman 4.9
Miami, FL jobs
Founded in 1920, Akerman is recognized as one of the nation's premier law firms, with more than 700 lawyers across the United States. Akerman is seeking a full-time Intellectual Property (IP) Patent Docketing Specialist to provide timely and effective docketing and administrative support to the Intellectual Property Group.
Responsibilities include, but are not limited to:
Review, docket and distribute a high volume of incoming correspondence from the USPTO, WIPO and foreign associates according to established procedures
Review and update docket based on USPTO filing receipts, WIPO confirmations, and correspondence from foreign associates according to established procedures
Update docket based on docket answers/instructions received from attorneys and paralegals
Monitor daily docket to ensure all deadlines are met
Perform monthly status check of pending US patent applications
Manage incoming and outgoing transferred files
Respond to internal inquiries; generate reports as needed by the IP group
Save correspondence in document management system to maintain electronic files
Required Skills Include:
Working knowledge of US and International patent and trademark prosecution processes and their associated rules and procedures
Analytical reasoning skills and ability to interpret rules and instructions accurately
Excellent organizational and follow-up skills
Comfortable and efficient at calculating dates
Detail oriented; ability to perform routine tasks and maintain concentration for long period of time.
Ability to prepare accurate, highly detailed work; excellent proofreading skills.
Proficient with MS Office applications
6+ years intellectual property experience in a law firm or legal services environment
Prior IP docketing experience required, prior patent docketing experience preferred.
Prior IP docketing experience using computer database programs, specifically FIP is highly preferred
Undergraduate degree preferred
We offer an excellent compensation and benefits package. Please submit your resume and salary requirements. EOE
#LI-PT1
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
$58k-70k yearly est. 2d ago
IP Docketing Specialist - Remote Option Available
Akerman 4.9
Orlando, FL jobs
Founded in 1920, Akerman is recognized as one of the nation's premier law firms, with more than 700 lawyers across the United States. Akerman is seeking a full-time Intellectual Property (IP) Patent Docketing Specialist to provide timely and effective docketing and administrative support to the Intellectual Property Group.
Responsibilities include, but are not limited to:
Review, docket and distribute a high volume of incoming correspondence from the USPTO, WIPO and foreign associates according to established procedures
Review and update docket based on USPTO filing receipts, WIPO confirmations, and correspondence from foreign associates according to established procedures
Update docket based on docket answers/instructions received from attorneys and paralegals
Monitor daily docket to ensure all deadlines are met
Perform monthly status check of pending US patent applications
Manage incoming and outgoing transferred files
Respond to internal inquiries; generate reports as needed by the IP group
Save correspondence in document management system to maintain electronic files
Required Skills Include:
Working knowledge of US and International patent and trademark prosecution processes and their associated rules and procedures
Analytical reasoning skills and ability to interpret rules and instructions accurately
Excellent organizational and follow-up skills
Comfortable and efficient at calculating dates
Detail oriented; ability to perform routine tasks and maintain concentration for long period of time.
Ability to prepare accurate, highly detailed work; excellent proofreading skills.
Proficient with MS Office applications
6+ years intellectual property experience in a law firm or legal services environment
Prior IP docketing experience required, prior patent docketing experience preferred.
Prior IP docketing experience using computer database programs, specifically FIP is highly preferred
Undergraduate degree preferred
We offer an excellent compensation and benefits package. Please submit your resume and salary requirements. EOE
#LI-PT1
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
$57k-69k yearly est. 2d ago
IP Docketing Specialist - Remote Option Available
Akerman 4.9
Tampa, FL jobs
Founded in 1920, Akerman is recognized as one of the nation's premier law firms, with more than 700 lawyers across the United States. Akerman is seeking a full-time Intellectual Property (IP) Patent Docketing Specialist to provide timely and effective docketing and administrative support to the Intellectual Property Group.
Responsibilities include, but are not limited to:
Review, docket and distribute a high volume of incoming correspondence from the USPTO, WIPO and foreign associates according to established procedures
Review and update docket based on USPTO filing receipts, WIPO confirmations, and correspondence from foreign associates according to established procedures
Update docket based on docket answers/instructions received from attorneys and paralegals
Monitor daily docket to ensure all deadlines are met
Perform monthly status check of pending US patent applications
Manage incoming and outgoing transferred files
Respond to internal inquiries; generate reports as needed by the IP group
Save correspondence in document management system to maintain electronic files
Required Skills Include:
Working knowledge of US and International patent and trademark prosecution processes and their associated rules and procedures
Analytical reasoning skills and ability to interpret rules and instructions accurately
Excellent organizational and follow-up skills
Comfortable and efficient at calculating dates
Detail oriented; ability to perform routine tasks and maintain concentration for long period of time.
Ability to prepare accurate, highly detailed work; excellent proofreading skills.
Proficient with MS Office applications
6+ years intellectual property experience in a law firm or legal services environment
Prior IP docketing experience required, prior patent docketing experience preferred.
Prior IP docketing experience using computer database programs, specifically FIP is highly preferred
Undergraduate degree preferred
We offer an excellent compensation and benefits package. Please submit your resume and salary requirements. EOE
#LI-PT1
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
$57k-69k yearly est. 2d ago
IP Docketing Specialist - Remote Option Available
Akerman 4.9
Houston, TX jobs
Founded in 1920, Akerman is recognized as one of the nation's premier law firms, with more than 700 lawyers across the United States. Akerman is seeking a full-time Intellectual Property (IP) Patent Docketing Specialist to provide timely and effective docketing and administrative support to the Intellectual Property Group.
Responsibilities include, but are not limited to:
Review, docket and distribute a high volume of incoming correspondence from the USPTO, WIPO and foreign associates according to established procedures
Review and update docket based on USPTO filing receipts, WIPO confirmations, and correspondence from foreign associates according to established procedures
Update docket based on docket answers/instructions received from attorneys and paralegals
Monitor daily docket to ensure all deadlines are met
Perform monthly status check of pending US patent applications
Manage incoming and outgoing transferred files
Respond to internal inquiries; generate reports as needed by the IP group
Save correspondence in document management system to maintain electronic files
Required Skills Include:
Working knowledge of US and International patent and trademark prosecution processes and their associated rules and procedures
Analytical reasoning skills and ability to interpret rules and instructions accurately
Excellent organizational and follow-up skills
Comfortable and efficient at calculating dates
Detail oriented; ability to perform routine tasks and maintain concentration for long period of time.
Ability to prepare accurate, highly detailed work; excellent proofreading skills.
Proficient with MS Office applications
6+ years intellectual property experience in a law firm or legal services environment
Prior IP docketing experience required, prior patent docketing experience preferred.
Prior IP docketing experience using computer database programs, specifically FIP is highly preferred
Undergraduate degree preferred
We offer an excellent compensation and benefits package. Please submit your resume and salary requirements. EOE
#LI-PT1
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
$56k-69k yearly est. 2d ago
IP Docketing Specialist - Remote Option Available
Akerman 4.9
Atlanta, GA jobs
Founded in 1920, Akerman is recognized as one of the nation's premier law firms, with more than 700 lawyers across the United States. Akerman is seeking a full-time Intellectual Property (IP) Patent Docketing Specialist to provide timely and effective docketing and administrative support to the Intellectual Property Group.
Responsibilities include, but are not limited to:
Review, docket and distribute a high volume of incoming correspondence from the USPTO, WIPO and foreign associates according to established procedures
Review and update docket based on USPTO filing receipts, WIPO confirmations, and correspondence from foreign associates according to established procedures
Update docket based on docket answers/instructions received from attorneys and paralegals
Monitor daily docket to ensure all deadlines are met
Perform monthly status check of pending US patent applications
Manage incoming and outgoing transferred files
Respond to internal inquiries; generate reports as needed by the IP group
Save correspondence in document management system to maintain electronic files
Required Skills Include:
Working knowledge of US and International patent and trademark prosecution processes and their associated rules and procedures
Analytical reasoning skills and ability to interpret rules and instructions accurately
Excellent organizational and follow-up skills
Comfortable and efficient at calculating dates
Detail oriented; ability to perform routine tasks and maintain concentration for long period of time.
Ability to prepare accurate, highly detailed work; excellent proofreading skills.
Proficient with MS Office applications
6+ years intellectual property experience in a law firm or legal services environment
Prior IP docketing experience required, prior patent docketing experience preferred.
Prior IP docketing experience using computer database programs, specifically FIP is highly preferred
Undergraduate degree preferred
We offer an excellent compensation and benefits package. Please submit your resume and salary requirements. EOE
#LI-PT1
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
$57k-69k yearly est. 2d ago
IP Docketing Specialist - Remote Option Available
Akerman 4.9
Chicago, IL jobs
Founded in 1920, Akerman is recognized as one of the nation's premier law firms, with more than 700 lawyers across the United States. Akerman is seeking a full-time Intellectual Property (IP) Patent Docketing Specialist to provide timely and effective docketing and administrative support to the Intellectual Property Group.
Responsibilities include, but are not limited to:
Review, docket and distribute a high volume of incoming correspondence from the USPTO, WIPO and foreign associates according to established procedures
Review and update docket based on USPTO filing receipts, WIPO confirmations, and correspondence from foreign associates according to established procedures
Update docket based on docket answers/instructions received from attorneys and paralegals
Monitor daily docket to ensure all deadlines are met
Perform monthly status check of pending US patent applications
Manage incoming and outgoing transferred files
Respond to internal inquiries; generate reports as needed by the IP group
Save correspondence in document management system to maintain electronic files
Required Skills Include:
Working knowledge of US and International patent and trademark prosecution processes and their associated rules and procedures
Analytical reasoning skills and ability to interpret rules and instructions accurately
Excellent organizational and follow-up skills
Comfortable and efficient at calculating dates
Detail oriented; ability to perform routine tasks and maintain concentration for long period of time.
Ability to prepare accurate, highly detailed work; excellent proofreading skills.
Proficient with MS Office applications
6+ years intellectual property experience in a law firm or legal services environment
Prior IP docketing experience required, prior patent docketing experience preferred.
Prior IP docketing experience using computer database programs, specifically FIP is highly preferred
Undergraduate degree preferred
We offer an excellent compensation and benefits package.
Job Type: Full-Time (40 hours per week)
Salary Range: $82,000- $95,000 (Actual salary is based on experience and job qualifications.)
Bonus: Discretionary holiday bonus
Benefits: Paid Time Off, Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance, 401k Profit Sharing Plan, and Transportation Program
Please submit your resume, cover letter, and salary requirements. EOE
#LI-PT1
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
$82k-95k yearly 2d ago
IP Docketing Specialist - Remote Option Available
Akerman 4.9
Dallas, TX jobs
Founded in 1920, Akerman is recognized as one of the nation's premier law firms, with more than 700 lawyers across the United States. Akerman is seeking a full-time Intellectual Property (IP) Patent Docketing Specialist to provide timely and effective docketing and administrative support to the Intellectual Property Group.
Responsibilities include, but are not limited to:
Review, docket and distribute a high volume of incoming correspondence from the USPTO, WIPO and foreign associates according to established procedures
Review and update docket based on USPTO filing receipts, WIPO confirmations, and correspondence from foreign associates according to established procedures
Update docket based on docket answers/instructions received from attorneys and paralegals
Monitor daily docket to ensure all deadlines are met
Perform monthly status check of pending US patent applications
Manage incoming and outgoing transferred files
Respond to internal inquiries; generate reports as needed by the IP group
Save correspondence in document management system to maintain electronic files
Required Skills Include:
Working knowledge of US and International patent and trademark prosecution processes and their associated rules and procedures
Analytical reasoning skills and ability to interpret rules and instructions accurately
Excellent organizational and follow-up skills
Comfortable and efficient at calculating dates
Detail oriented; ability to perform routine tasks and maintain concentration for long period of time.
Ability to prepare accurate, highly detailed work; excellent proofreading skills.
Proficient with MS Office applications
6+ years intellectual property experience in a law firm or legal services environment
Prior IP docketing experience required, prior patent docketing experience preferred.
Prior IP docketing experience using computer database programs, specifically FIP is highly preferred
Undergraduate degree preferred
We offer an excellent compensation and benefits package. Please submit your resume and salary requirements. EOE
#LI-PT1
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
$55k-67k yearly est. 2d ago
IP Docketing Specialist - Remote Option Available
Akerman 4.9
West Palm Beach, FL jobs
Founded in 1920, Akerman is recognized as one of the nation's premier law firms, with more than 700 lawyers across the United States. Akerman is seeking a full-time Intellectual Property (IP) Patent Docketing Specialist to provide timely and effective docketing and administrative support to the Intellectual Property Group.
Responsibilities include, but are not limited to:
Review, docket and distribute a high volume of incoming correspondence from the USPTO, WIPO and foreign associates according to established procedures
Review and update docket based on USPTO filing receipts, WIPO confirmations, and correspondence from foreign associates according to established procedures
Update docket based on docket answers/instructions received from attorneys and paralegals
Monitor daily docket to ensure all deadlines are met
Perform monthly status check of pending US patent applications
Manage incoming and outgoing transferred files
Respond to internal inquiries; generate reports as needed by the IP group
Save correspondence in document management system to maintain electronic files
Required Skills Include:
Working knowledge of US and International patent and trademark prosecution processes and their associated rules and procedures
Analytical reasoning skills and ability to interpret rules and instructions accurately
Excellent organizational and follow-up skills
Comfortable and efficient at calculating dates
Detail oriented; ability to perform routine tasks and maintain concentration for long period of time.
Ability to prepare accurate, highly detailed work; excellent proofreading skills.
Proficient with MS Office applications
6+ years intellectual property experience in a law firm or legal services environment
Prior IP docketing experience required, prior patent docketing experience preferred.
Prior IP docketing experience using computer database programs, specifically FIP is highly preferred
Undergraduate degree preferred
We offer an excellent compensation and benefits package. Please submit your resume and salary requirements. EOE
#LI-PT1
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
A global professional services firm is seeking an M&A Investment Banking Associate in San Francisco to support M&A and corporate finance engagements. The role demands expertise in financial data analysis and modeling, along with a bachelor's degree and relevant experience. You will work collaboratively in a team environment, dealing with high-profile transactions in the Technology sector. EY offers a comprehensive benefits package with a competitive salary range of $150,000 to $185,000 and advocates for a flexible work model.
#J-18808-Ljbffr
$150k-185k yearly 12h ago
Parenting Support Professional
Achieva Group 4.1
Pittsburgh, PA jobs
Pay Rate: $19.35/Hour Work Schedule: Full-Time, 37.5 Hour Work Week Up to $2000 Sign-On Bonus Make a Meaningful Impact Are you a mission-driven individual looking to make a difference in someone's life? Achieva is seeking caring, compassionate, and reliable individuals to support people with disabilities in achieving independence, connection, and personal fulfillment. If you value flexibility, empowerment, and community-centered work, we welcome you to apply.
About Achieva
For over 70 years, Achieva has been committed to supporting and including individuals with disabilities and their families. We envision a community where everyone leads a life of personal significance. Achieva provides personalized services and opportunities that respect each person's unique aspirations.
Position Summary
The Parenting Support Professional is responsible for supporting people with intellectual and developmental disabilities, or suspected intellectual disabilities. Together with the person and their family, assist in charting a course that supports each Person in realizing their goals and dreams and achieving an everyday life that is important to them that includes being a parent.
Key Responsibilities
Contribute to the development of Person-Centered plans. Understand and implement each Person's Person-Centered Plan and current ISP that reflects the goals and outcomes chosen by the Person. Will also contribute in family plans, IFSP and IEP for self or child(ren).
Respect each Person's right to make choice and exercise self-determination, resulting in life experiences and personal growth for themselves and their children.
Support each person's health and safety, while also supporting their right to risk while understanding their role as a mandated reporter of child abuse and neglect.
Provide opportunities for each person to explore their interest in their community and build relationships.
Understand the importance of family in each Person's life. Build a positive relationship with family members.
Develop positive working relationships with team members to include team members related to child protective services.
Support each Person's needs and requests for support to include: Person-Centered goals and outcomes, appointments, relationship building, legal/court hearing and meetings, educational meetings and behavior support sessions for themselves or their children.
Complete required documentation.
Create a daily schedule, report daily schedule and any changes to supervisory staff.
Participate in training and meetings as required.
Successful completion of the Nurturing Parenting Curriculum training.
Adhere to all policies, procedures, and regulations.
Perform other related duties as assigned. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
The equivalent of a Bachelor's degree in Human Services/Social Science and one year experience in a related field.
Effective communication, organizational, interpersonal and planning skills required.
Satisfactory Act 33 and 34 clearances and FBI as required.
Valid license to drive in the State of Pennsylvania and properly insured vehicle.
Why Join Achieva?
Purposeful Work: Empower families and make a direct impact in your local community
Supportive Culture: Be part of a values-based, inclusive team
Our Commitment to Inclusion
Achieva is an Equal Opportunity Employer (EOE) and is committed to creating a workplace and community where all individuals feel respected, included, and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, sexual orientation, gender identity or expression, national origin, veteran status, or genetic information.
We are dedicated to providing access, equal opportunity, and reasonable accommodations for people with disabilities in employment, programs, and activities. To request a reasonable accommodation, contact our Human Resources Department at ************ ext. 650 or email *****************
$19.4 hourly 4d ago
Technical Support Representative
Cornerstone Technology Talent Services 3.2
Irving, TX jobs
🚀 Join us as a Technical Customer Service Representative - Onsite in Irving, TX
🛠️ What You'll Do
Conduct QA for home inspections: review photos, validate property details, guide users through self-inspections.
Troubleshoot connectivity, pairing, and app-related issues for smart devices and sensors.
Provide installation support and onboarding for PryzmIQ and AWTOS.
Proactively engage users to drive adoption and satisfaction.
Document findings and provide feedback for product improvement.
🧠 What You Bring
1+ year in technicalsupport, help desk, or IoT/home systems troubleshooting.
Strong communication and problem-solving skills.
Technical aptitude with mobile apps, WiFi connectivity, or smart devices.
Detail-oriented and passionate about creating smooth user experiences.
High School Diploma or GED required; Bachelor's degree preferred.
$32k-36k yearly est. 4d ago
Client Support Specialist
Usherwood Office Technology 3.8
Syracuse, NY jobs
Usherwood Office Technology is a proud family- owned business with a rich legacy of delivering innovative office technology solutions, including managed IT services, print management, and cutting-edge office equipment. For decades, we have fostered a warm collaborative environment where our employees thrive, building meaningful relationships with teammates who share a passion for excellence and client success. At Usherwood, we are dedicated to empowering our clients and each other. With real opportunities for professional growth and career advancement, you'll work alongside supportive colleagues who make every day rewarding.
About the Position:
Usherwood is growing and we are looking to hire a customer service focused Client Services Specialist to ensure client satisfaction. The selected individual will be responsible for working directly with our valued business customers as well as Usherwood Office Technology's internal staff to address inquiries and resolve any issues; all while providing best-in-class client support.
Internal communication with all departments and levels of management are vital to the success of the Client Services role.
Key Responsibilities:
Answer inbound inquiries via phone and email
Analyze and track supply orders, assist with procuring supplies to meet demand, and process orders.
Dispatch field service technicians as necessary to repair devices via inbound request from clients and third-party vendors.
Review of inbound communication, service tickets, supply orders and statuses
Verify client contact information and ensure any invoice charges are accurate and sent via email or USPS to the appropriate contact.
Document client communication into ticketing system
Process supply order replenishment and other supply order via internal warehouse stock or third-party vendors
Analyze all supply requests before making decision on whether to ship or not
Generate reports using Excel
Qualifications:
High school diploma required
Minimum one year experience in a client service work environment
One year experience in a call center environment preferred
Knowledge of MAC/PC hardware and operating systems, Mobile devices, and printers/scanners
Ability to prioritize and multitask assigned issues in a fast-paced work environment
Proactive attitude of client service and integrity
Knowledge of Microsoft Office and ticketing system applications
Demonstrated problem troubleshooting, root cause and resolution skills
Ability to work in a team environment with effective communication
What we offer:
Excellent benefit offerings including: medical, dental, vision, and supplemental insurance
Company paid life insurance and long-term disability insurance
20 days of paid time off
401(k) plan with matching company contribution
Annual company store allowance
Enrollment into bonus opportunity program Key Responsibilities
Equal Opportunity Employer:
At Usherwood Office Technology, we are committed to fostering a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We proudly provide Equal Employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. Our family-owned culture thrives on embracing unique perspectives and we strive to create an environment where every employee can grow, contribute, and belong. Join us in building a brighter, more inclusive future!
$38k-47k yearly est. 3d ago
Manufacturing IT Systems and Infrastructure Specialist
Nesco Resource 4.1
Hauppauge, NY jobs
A major client of ours has a need for an Manufacturing IT Systems & Infrastructure Assistant Manager for their Hauppauge, NY office. This is an onsite, permanent role. Looking for someone with prior experience in Pharma.
Job Purpose
The Manufacturing IT Systems & Infrastructure Assistant Manager is responsible for implementing and supporting IT solutions across Manufacturing, Packaging, Warehouse, Quality, R&D, and Regulatory functions. This role provides hands-on support for IT systems, infrastructure, cybersecurity, AI automation, and computer system validation (CSV), while partnering with internal stakeholders and external vendors to deliver compliant, scalable, and secure technology solutions.
Key Responsibilities & Accountabilities
Application & Systems Management
Support and administer MES, Serialization, SCADA, LIMS, QC, QA, R&D, and RA systems.
Build deep technical understanding of manufacturing and quality applications to propose system enhancements and process improvements aligned with business needs.
Provide SAP support for Production, Warehouse, Packaging, and Quality modules.
Manage audit trails, CSV documentation, and validation activities.
Administer applications, user roles, profiles, and system configurations.
Infrastructure, Cybersecurity & Automation
Support IT infrastructure, networking, and enterprise security solutions.
Implement and maintain cybersecurity controls in alignment with compliance requirements.
Support AI automation initiatives and evaluate emerging technologies.
Define and support enterprise application architecture to enable collaboration with internal users, vendors, and partners.
Stakeholder & Vendor Engagement
Collaborate with cross-functional teams including Manufacturing, Packaging, Warehouse, QC, QA, R&D, Engineering, Finance, HR, and IT Business Partners.
Coordinate with internal Corporate IT Infrastructure and Security teams.
Manage relationships with external vendors and implementation partners.
Strategy, Planning & Continuous Improvement
Identify opportunities to scale applications across regions with similar business processes.
Develop business cases for tactical and strategic IT solutions aligned with future roadmaps.
Drive data standards and ensure alignment with evolving regulatory and compliance requirements.
Project Management & Service Delivery
Track project timelines, milestones, scope, budgets, and deliverables.
Ensure KPIs and success metrics align with defined business outcomes.
Design and manage support models, ensuring SLAs are met for Incident, Change, and Request Management.
Coordinate delivery with internal teams and external partners
Qualifications & Requirements
Education
Bachelor's degree in Engineering, Information Technology, or a related field.
Experience
4-6 years of experience across multiple IT platforms.
Experience supporting Manufacturing, Packaging, Warehouse, and Quality IT systems in a regulated (preferably pharmaceutical) environment.
Hands-on experience with MES, SCADA, LIMS, Serialization, and SAP.
Strong experience with CSV, validation, and audit readiness.
Experience with IT infrastructure, networking, cybersecurity, and AI automation.
Technical Skills
IT administration for Manufacturing, Packaging, and Quality systems.
CSV, PLC validation, and QC instrument software validation.
SAP (Production, Warehouse, Packaging, Quality modules).
Database knowledge (SQL / Oracle).
Advanced Microsoft Office skills, especially Excel (macros preferred).
Core Competencies
Strong analytical and problem-solving skills.
Ability to translate technical solutions into business value.
Effective communication and stakeholder management skills.
Experience working with cross-functional and global teams.
$63k-103k yearly est. 3d ago
Resolution Support Specialist (FINRA License Required)
ADP 4.7
Florham Park, NJ jobs
ADP is hiring a Resolution Support Specialist I. In this position you will respond to requests for research and issue resolution that require research time to resolve, thereby allowing front line associates to be available to clients. In addition you will work on special projects that support client satisfaction and retention.
To succeed in this role, you must be comfortable working in a fast based environment where adaptability, responsiveness, and empathy are must-haves. Over the phone and in writing, your communication style is clear and easy for our clients and internal partners to understand and act on. You will need to balance your workload, handle back-to-back inquires, and use solid decision making to determine the best path to resolution. You take the initiative to seek answers, solutions, and positive outcomes for both the client and ADP.
You must have the ability to flex and adapt in this role. You thrive in an environment where you set priorities, organize your day, multi-task, change direction, and provide prompt follow-up.
At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.
We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.
RESPONSIBILITIES:
You adhere to a daily schedule and organize yourself to deal with a high volume of different tasks.
Receives requests for research and issue resolution via phone, email or queue.
Determines appropriate corrective action to resolve issues and minimize impact to clients.
Managing your own caseload and follow up, while adhering to internal SLAs for response times.
Performs duties of inbound Client Service Representative or Sales Support Specialist during peak periods.
Helps onboard new clients with a focus on driving positive client satisfaction surveys
Performs proactive check-ins with clients via email and phone calls.
Successfully navigates through all systems and properly utilizes each system to its full potential i.e. Omni, Tops, CEH, DBAL, PES, Plan Sponsor Website, Admin Web, RUN.
Utilizes de-escalations skill to resolve issues, escalating them to management when appropriate.
Suggests and implements procedural and process changes for achieving team goals/performance functions.
Building rapport, establishing trust and shining with professionalism on every interaction
Aptitude to grasp new concepts or tools by actively learning.
Makes decisions based on available resources, constraints and organizational values.
You should be available to work overtime hours during peak times
Performs other related duties as assigned
QUALIFICATIONS REQUIRED:
* 1 year experience in a client service call center environment required.
* FINRA 6 & 63 required
A college degree is great but not required. What is more important is having the skills to do the job. Other acceptable experiences could include:
* Experience noted above, OR
* Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.
Available Locations
Florham Park, New Jersey, United States
Allentown, PA, United States
El Paso, TX, United States
Louisville, Kentucky, United States
Dallas, TX, United States
Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $16.35 - USD $33.17 / Hour*
* Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
$33.2 hourly 1d ago
Airport Baggage Support
Abba Staffing and Consulting 3.8
Dallas, TX jobs
Currently looking for individuals to fill Baggage Handler openings at DFW Airport in Dallas, TX. Interested candidates should have a minimum of 1-year experience working in a technical or mechanical environment. Responsibilities of the Baggage Handler at DFW Airport
Attend to stoppages and bag jams
Reset faults and alarms
Clear bags
Assist technicians where required
Requirements of the Baggage Handler at DFW Airport
Minimum of 1-year experience working in a technical or mechanical environment
Technically inclined, with the potential to learn and grow into maintaining baggage handling systems
Working knowledge of computers and equipment
Physically able to pick up and transport up to 50 pounds
Ability to complete training and security checks required to receive a security badge for access to restricted airport areas
"Equal Opportunity Employer - In accordance with federal and state equal opportunity laws, we will refer all quality candidates without regard to race, color, national origin, sex, age, or impairment."
#IND1
$25k-31k yearly est. 2d ago
Trade Support Specialist (Accounting Associate)
ATR International 4.6
Newark, DE jobs
The Trade support specialist will support the settlement of loan trades globally on behalf of all LOB's falling under the CIB and CB that engage in loan syndication and trading activity, including Credit Trading, Fixed Income Financing, Debt Capital Markets and CIB Risk. The role is fast-paced and involves high transactions and requires close coordination with a number of internal groups (trading desk, Finance/Product Control and other groups within WLS) as well as external clients
ROLES & RESPONSIBILITIES
Prepare and execute trade settlement timely for various loan businesses within currency deadlines
Review of all settlement documentation in accordance with the LSTA and LMA standard terms and conditions
Maintain and investigate trade related exceptions, such as open payable and receivable balances.
Communicate frequently with front office, documentation, and accounting and control teams as well as external counterparties
Monitor general ledger activity in regards to payments associated with trade settlement.
SKILLS
Bachelor's degree in Finance or Business (or equivalent experience)
Excellent communication and interpersonal skills
Demonstrated leadership abilities and strong teamwork skills
Control Oriented
Prioritize workload efficiently
Detail orientated individual that can work effectively under pressure
Strong attention to detail
Ability to multi-task and prioritize workload
Strong problem solving, decision making, and analytical skills