Front Office Manager jobs at Roost

Are you interested in driving customer success and the utilization of cutting edge, innovative products and analytical instruments? Do you thrive on defining team goals, driving customer engagement, and creating winning customer experiences? Do you love idea of helping customers and technical end users learn how to use new products, troubleshoot existing instruments, and improve sustainability of instruments? If you answered yes, let's discuss our Manager, Customer Support role today! Snapshot of What You'll Do: The Customer Support Manager leads the Customer Support organization unit which is responsible for the following functions: Customer Support: Providing the best possible technical support to our customers (sales subsidiaries and distribution partners), answering all service-related and standard questions concerning our products, passing on customer feedback and customer requirements to those responsible to sustainably improve product quality, and providing additional ideas for future product developments. Repair: Providing fast, high-quality, and cost-effective repairs for customers in-house. The Impact You'll Make: The Customer Support Manager has excellent troubleshooting skills, product knowledge, and engages with inter-company teams to drive successful initiatives. Job duties include: Ensuring every staff member receives the appropriate mentoring and development needed to be successful by conducting regularly scheduled meetings and providing enriching guidance and feedback Ensuring all service employees are properly trained and cross-trained on instruments by auditing trainings and providing feedback Ensuring all service employees are properly trained and cross-trained on support (email, web, CRM) by auditing interactions and providing feedback Monitoring customer service feedback and implementing and tracking improvements Managing the improvement process for OBF and warranty repair cases up to the final C1 quality notification Creating error statistics (notifications from customer sites) and informing the people responsible Maintaining constant communication and contact with staff to pass on information and to maintain an open, positive, cooperative, and productive work environment Performing repairs internally and supporting those responsible for service at the subsidiaries and sales partners Processing repairs and returns, and adjustment of in-house instruments Monitoring all projects assigned to department staff Managing staff schedules to ensure appropriate coverage to support organizational requirements The position requires up to 10% overnight travel domestically and internationally Ensuring compliance as appropriate with US Export Administration Regulations, and reporting any deviations to Compliance Officer or Administrator Planning and monitoring personnel capacities, cost centers, and internal orders Optimizing processes, workflows, and workplaces and maintaining order and tidiness in the customer support department All other duties as assigned Education and Experience The Customer Support Manager requires a combination of education, business understanding and good leadership, troubleshooting and communication skills. This role requires the following: Bachelor's Degree in Electronics, Mechanical Engineering, Chemistry, Physics or related field 7 years of experience in technical customer support 5 years of experience managing a team Strong customer service and communication skills Demonstrated ability to handle multiple tasks in a fast-paced environment Familiarity with SAP ERP, CRM or similar business process systems Preferred skills include: Master's Degree in Electronics, Mechanical Engineering, Chemistry, Physics or related field Competencies We Look For: The Customer Support Manager uses a variety of technical skills, industry knowledge and soft skills including: Commitment & Initiative: Leads according to the principles, vision and values of the organization Shows strong support and enthusiasm in their work assignments Launches projects timely, balances workloads and distributes work efficiently Communication & Emotional Intelligence: Provides clear instruction to employees, explains how product or process works, and is available to answer any questions that may arise Ability to get a point across, create a compelling presentation and get buy-in for ideas Inspires others to achieve better results and demonstrate emotional intelligence Collaboration & Teambuilding Works well with others on internal and external teams through interpersonal skills Creates cross-functional teams that utilize the highest skill levels and provide developmental opportunities Build rapport with other departments, build alliances and negotiates effectively Critical Thinking & Problem Solving: Approaches problem solving logically, researches options, avoids biases and focuses on meaningful data to draw the right conclusions even under pressure Effectively identifies challenging or complex issues, evaluates options, and resolves in the best interest of the organization Performs analysis to assess the needs of the department and creates a plan to meet the requirements Department Accountability & Capacity: Takes responsibility for all work activities and personal actions, follows through on commitments, and acknowledges and learns from mistakes Can fully explain job duties and projects for all direct staff and redistributes work effectively Can fully explain the scope, utilization, efficiency and value-added tasks of each employee Employee Management & Development: Demonstrates the ability to manage, lead and enable others Helps employees progress in their career by mentoring on a consistent basis Continuously clarifies responsibilities, priorities and expectations that align with company goals Goal Development & Execution: Identifies measurable opportunities for department and staff to improve Creates opportunities to stretch staff out of their comfort zone Puts into effect of a plan, order, or course of action with a certain degree of immediacy or urgency and does not hesitate or delay moving forward Integrity & Financial Acumen: Behaves honorably and ethically, is truthful and can be trusted Understands and monitors the financial aspects including wages, allocations and expenses within area of responsibility Uses sound judgement in decision making regarding financial matters Quality & Innovation: Works to the highest of quality standards by anticipating problems, testing and checking their work, and pays close attention to detail Continuously looks for way to improve quality within their department and offers suggestions to others areas Creates new and better ways for the organization to be successful while adapting to change and engaging in continuous learning to promote the growth of the individual and the organization. Time Management & Dependability Ability to achieve desired results within given time frames and decide between conflicting priorities Shows up to work on time and is fully utilized and accounted for during work hours Is relied upon and available when additional time and effort is required Supervision Exercised This role has supervisory responsibilities for 5 or more employees and participates in multiple projects and cross functional teams. Physical Requirements & Working Conditions While performing the duties of this position, the employee is regularly required to sit, stand, walk, observe, communicate and handle items such as computers, machinery and other equipment. The employee must occasionally lift and/or move up to 20 pounds. Position requires the ability to obtain a Passport for international travel. In regards to organizational issues, the employee will comply with the regulations set forward in the Anton Paar Employee Handbook, except if otherwise stated. Anton Paar QuantaTec Inc. is an Equal Opportunity Employer. Employment opportunities at Anton Paar QuantaTec Inc. are based upon one's qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to: age, race, color, religion, sex, pregnancy, childbirth or related medical condition, sexual orientation, gender identity, national origin, genetic information, sickle cell trait, marital status, disability, veteran status or any other characteristic protected by law. #LI-JM2

Hotel Front Office Supervisor-Full Time *SeaWorld Area *Knowledge of Fosse and Marriott Systems *Must have open availability and able to work AM, PM and Overnight when needed Schulte Companies is seeking an energetic, experienced, and hands on Front Office Supervisor to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Provide the highest quality of service to the guest at all times. Anticipate and exceed guest expectations. Assign specific duties to staff for efficient operation of department. Assist in training new associates and cross-training existing associates. Assist in interviewing and hiring new associates for the department. Promote teamwork and associate morale. Treat people with respect. Recognize associate successes. Have a thorough knowledge of emergency procedures and ensure staff responds appropriately in the event of an emergency. Assist Emergency Response Team as necessary. Know location and use of fire extinguishers. Monitors daily status of rooms, rates, discount rates and packages. Maintains current list of available rooms for walk situations. Coordinates blocking of rooms. Checks arrival report and rectifies any discrepancies. Ensures prompt and courteous service to guests. Check in & out guests. Make reservations directly and over the phone. Pre-registers guests according to standards. Completes and monitors employee schedule. Monitors VIP arrivals. Notify Maintenance Department of any maintenance issues. Keeps track of rooms to ensure accurate status and readiness for check-in. Hires, coaches and disciplines direct reports Interacts positively and professionally with guests to resolve issues. Demonstrate knowledge of EEO policy, Fair Employment Practices and Fair Labor Standards Act. Promote a harassment free work environment. Acts as Manager on Duty as required. Work nights, weekends, and holidays as necessary. Assist Housekeeping in breaking out boards and updating rooms. Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE In-depth knowledge of hotel Front Desk operations Basic math skills Ability to communicate effectively verbally and in writing Strong leadership skills Ability to exceed expectations of guests and team members Excellent time management skills KNOWLEDGE, SKILLS AND ABILITIES Ability to multi-task Team player Ability to exceed expectations of guests and keep GSS Scores above standards *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. This position is tipped eligible. Specific compensation and benefit details will be discussed during the interview process.

Benefits: * 401(k) * 401(k) matching * Bonus based on performance * Company parties * Competitive salary * Dental insurance * Employee discounts * Free food & snacks * Health insurance * Opportunity for advancement * Paid time off * Training & development * Vision insurance * Wellness resources Job Type: Full-time JOB TITLE: Office Manager Location: This job is located in Midland, TX and is an onsite position. SUMMARY: The Office Manager is responsible for managing the administrative functions of the dealership to ensure customer satisfaction and retention, a motivated and skilled workforce, open and effective communication, and attainment of organizational goals. They are a key component in the daily processes of the company. BENEFITS : * Paid Time Off * Holiday Pay * Health Benefits * Company Paid Life Insurance & Long-Term Disability * 401k Plan with Company Match * Company Discounts * Company Events * Learning and Development Opportunities DUTIES AND RESPONSIBILITIES: * Respond to customer inquiries courteously, taking appropriate and immediate action to satisfy the customer on the first inquiry * Delegate administrative functions fairly and maintain the functions when needed * Seek opportunities for additional sales * Audit and oversee that books are closed accurately at end of month * Review end of month data and distribute delinquent list for collection * Collaborate with Accounting team to ensure accuracy of the dealership's financial reports: accurately process payroll, identify trends, and recommend appropriate action * Manage Customer Service Representatives' credit and collections function to include new customer orders and delinquent accounts, and any delinquent customer escalations * Manage customer information system to ensure completion and accuracy of information processing * Assist in creating standard operating procedures for the department * Maintain security of all customer information and property in compliance with Company policy * Fluent in existing CRM (Customer Relationship Management) system and other relative platforms, by using frequently and understanding them at a management level SUPERVISORY RESPONSIBILITIES: * Indirectly supervises all employees within the Route, Installation, and Service departments. * Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. * Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; reviewing and approving timecards/ PTO & UTO * Maintain open and positive communication with company-wide staff and management to achieve organizational goals * Collaborate with dealership staff and management develop realistic performance objectives tied to the dealership's goals. With the General Manager, host and facilitate regular meetings with management to monitor progress and set tactical plan to attain the goals * Engage and encourage constructive criticism from team members * Maintain appropriate office staffing level among Customer Service Representatives, workload distribution, and the training and skills necessary to best serve the customer and meet business needs QUALIFICATIONS: * Bachelor's Degree (BA) from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience. * Computer skills required: (Contract Management Systems; Development Software; Human Resource Systems; Microsoft Office; Payment Systems; CRM; etc) * Other skills required: * Prior Office Managerial experience or 3 years of related field experience COMPETENCIES: * Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. * Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. * Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. * Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. * Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others. * Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity. * Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. * Written & Oral Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings PHYSICAL DEMANDS AND WORK ENVIRONMENT: * Occasionally required to stand, walk, sit, utilize hand and finger dexterity, and talk or hear. * While performing the duties of this job, the noise level in the work environment is usually quiet to moderate * The employee must occasionally lift and /or move up to or more than 50 lbs pounds * Specific vision abilities required by this job include: Close vision; Distance vision; Depth perception and ability to adjust focus * Additional remarks regarding work environment: Able to work in close proximity to others The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Compensation: $55,000.00 - $60,000.00 per year We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. About Culligan Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now. Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry. This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.

Are you highly motivated, detail oriented, and efficient? Are you up for a challenge, eager to learn, and looking to join an established and fast-growing company? If so, we're looking for talented and inspired candidates who are focused on teamwork, task completion, and customer satisfaction. If you are looking for a rewarding career, not just another job, then come join our team as a Office Manager/ Communications Specialist.As a Office Manager/ Communications Specialist, you will be responsible for scheduling, sending quotes, email communications, phone communications, and business workflow. This is a great position to get started in the business. You will learn all materials and costs associated with each item. There is room for advancements and commission once the knowledge has been acquired. Job Type: Full-time Pay: $18.00 - $30.00 per hour Compensation: $17.00 - $30.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Job DescriptionEFJohnson Technologies is a subsidiary of JVCKENWOOD Corporation, a leading provider of P25 communications solutions for first responders in public safety and public service, the federal government, and industrial organizations. Our products are marketed under the EFJohnson and KENWOOD brands. EFJohnson provides wireless communications products and systems for public safety, commercial, and government customers. It designs, manufactures and markets conventional and trunked radio systems, land mobile radio repeaters and mobile and portable radios, including Project 25 digital radio products. This position is 100% in office Monday - Friday. OFFICE MANAGER The Office Manager will provide overall office support for EFJohnson and JVCKENWOOD in a professional manner to ensure a favorable image to all visitors and callers. This person will also provide administrative support for Human Resource functions and other departments, as requested. You must be detail-oriented, proactive, and confident navigating complex demands with professionalism and grace. ESSENTIAL FUNCTIONS: Greet, assist, and direct visitors as appropriate. Maintains lobby area to present a professional atmosphere. Directs all incoming calls and calls directed by automated system in a courteous, timely and tactful manner. Directs messages, retrieved voicemail messages, faxes, packages and mail, as required, in a timely manner. Ensure information maintained at the front desk is kept up to date throughout the year. Exhibit a professional and confidential demeanor to all employees, including the ability to get along with others, have a sense of urgency, and help create a cohesive, productive unity dedicated to the achievement of corporate goals. Ensure office supply levels are maintained and place orders when needed or requested, including business cards and name plates. Ensure all break rooms are stocked daily, and supplies are ordered, as needed. Ensure conference rooms are maintained. Coordinate travel for members of executive team, customers, and members of JVCKENWOOD, as requested. Provide support to executive team, as requested. Assist other departments with projects, as appropriate including but not limited to assisting with month-end statement mail outs. Coordinate vendor/customer visits with on-site staff. Assist with scheduling support: meetings, conference rooms, ordering lunches and supplies needed for different meetings, as requested. Assist shipping and receiving with preparing outgoing packages as needed and ensures they are picked up each day before shift ends. Assist with new hire onboarding (order business cards and name plates). Maintain confidentiality regarding all company and HR related information. Perform assigned administrative duties from HR or designated staff. Works on projects as assigned for HR department. Agree to abide by the established Approval Matrix. REQUIRED EDUCATION AND EXPERIENCE: High school graduate or equivalent Two-year degree, Administrative Support or related degree preferred Proficient in Microsoft Office: Microsoft Word, Excel, and Power point Five to six years of experience in administrative/office management role Experience in working with confidential information Experience working with Concur travel and expense a plus COMPETENCIES: Ability to maintain a high degree of confidentiality Ability to perform with limited supervision Ability to exercise good judgment in all communications Ability to present professional image on behalf of company Ability to react in emergency situations in an effective manner Ability to cross train others with accuracy TRAVEL None EF Johnson Technologies is an Equal Opportunity/AFFIRMATIVE ACTION Employer who values diversity and inclusion in the workplace. It is the policy of this company to provide equal opportunity with regard to all terms and conditions of employment. The company complies with federal and state laws prohibiting discrimination on the basis of sex, race, color, religion, creed, national origin, disability, veteran status, age, sexual orientation, gender identity, genetic information, pregnancy, or any other protected characteristic.

EFJohnson Technologies is a subsidiary of JVCKENWOOD Corporation, a leading provider of P25 communications solutions for first responders in public safety and public service, the federal government, and industrial organizations. Our products are marketed under the EFJohnson and KENWOOD brands. EFJohnson provides wireless communications products and systems for public safety, commercial, and government customers. It designs, manufactures and markets conventional and trunked radio systems, land mobile radio repeaters and mobile and portable radios, including Project 25 digital radio products. This position is 100% in office Monday - Friday. OFFICE MANAGER The Office Manager will provide overall office support for EFJohnson and JVCKENWOOD in a professional manner to ensure a favorable image to all visitors and callers. This person will also provide administrative support for Human Resource functions and other departments, as requested. You must be detail-oriented, proactive, and confident navigating complex demands with professionalism and grace. ESSENTIAL FUNCTIONS: Greet, assist, and direct visitors as appropriate. Maintains lobby area to present a professional atmosphere. Directs all incoming calls and calls directed by automated system in a courteous, timely and tactful manner. Directs messages, retrieved voicemail messages, faxes, packages and mail, as required, in a timely manner. Ensure information maintained at the front desk is kept up to date throughout the year. Exhibit a professional and confidential demeanor to all employees, including the ability to get along with others, have a sense of urgency, and help create a cohesive, productive unity dedicated to the achievement of corporate goals. Ensure office supply levels are maintained and place orders when needed or requested, including business cards and name plates. Ensure all break rooms are stocked daily, and supplies are ordered, as needed. Ensure conference rooms are maintained. Coordinate travel for members of executive team, customers, and members of JVCKENWOOD, as requested. Provide support to executive team, as requested. Assist other departments with projects, as appropriate including but not limited to assisting with month-end statement mail outs. Coordinate vendor/customer visits with on-site staff. Assist with scheduling support: meetings, conference rooms, ordering lunches and supplies needed for different meetings, as requested. Assist shipping and receiving with preparing outgoing packages as needed and ensures they are picked up each day before shift ends. Assist with new hire onboarding (order business cards and name plates). Maintain confidentiality regarding all company and HR related information. Perform assigned administrative duties from HR or designated staff. Works on projects as assigned for HR department. Agree to abide by the established Approval Matrix. REQUIRED EDUCATION AND EXPERIENCE: High school graduate or equivalent Two-year degree, Administrative Support or related degree preferred Proficient in Microsoft Office: Microsoft Word, Excel, and Power point Five to six years of experience in administrative/office management role Experience in working with confidential information Experience working with Concur travel and expense a plus COMPETENCIES: Ability to maintain a high degree of confidentiality Ability to perform with limited supervision Ability to exercise good judgment in all communications Ability to present professional image on behalf of company Ability to react in emergency situations in an effective manner Ability to cross train others with accuracy TRAVEL None EF Johnson Technologies is an Equal Opportunity/AFFIRMATIVE ACTION Employer who values diversity and inclusion in the workplace. It is the policy of this company to provide equal opportunity with regard to all terms and conditions of employment. The company complies with federal and state laws prohibiting discrimination on the basis of sex, race, color, religion, creed, national origin, disability, veteran status, age, sexual orientation, gender identity, genetic information, pregnancy, or any other protected characteristic.

EFJohnson Technologies is a subsidiary of JVCKENWOOD Corporation, a leading provider of P25 communications solutions for first responders in public safety and public service, the federal government, and industrial organizations. Our products are marketed under the EFJohnson and KENWOOD brands. EFJohnson provides wireless communications products and systems for public safety, commercial, and government customers. It designs, manufactures and markets conventional and trunked radio systems, land mobile radio repeaters and mobile and portable radios, including Project 25 digital radio products. This position is 100% in office Monday - Friday. OFFICE MANAGER The Office Manager will provide overall office support for EFJohnson and JVCKENWOOD in a professional manner to ensure a favorable image to all visitors and callers. This person will also provide administrative support for Human Resource functions and other departments, as requested. You must be detail-oriented, proactive, and confident navigating complex demands with professionalism and grace. ESSENTIAL FUNCTIONS: * Greet, assist, and direct visitors as appropriate. Maintains lobby area to present a professional atmosphere. * Directs all incoming calls and calls directed by automated system in a courteous, timely and tactful manner. Directs messages, retrieved voicemail messages, faxes, packages and mail, as required, in a timely manner. * Ensure information maintained at the front desk is kept up to date throughout the year. * Exhibit a professional and confidential demeanor to all employees, including the ability to get along with others, have a sense of urgency, and help create a cohesive, productive unity dedicated to the achievement of corporate goals. * Ensure office supply levels are maintained and place orders when needed or requested, including business cards and name plates. * Ensure all break rooms are stocked daily, and supplies are ordered, as needed. * Ensure conference rooms are maintained. * Coordinate travel for members of executive team, customers, and members of JVCKENWOOD, as requested. * Provide support to executive team, as requested. * Assist other departments with projects, as appropriate including but not limited to assisting with month-end statement mail outs. * Coordinate vendor/customer visits with on-site staff. * Assist with scheduling support: meetings, conference rooms, ordering lunches and supplies needed for different meetings, as requested. * Assist shipping and receiving with preparing outgoing packages as needed and ensures they are picked up each day before shift ends. * Assist with new hire onboarding (order business cards and name plates). * Maintain confidentiality regarding all company and HR related information. * Perform assigned administrative duties from HR or designated staff. * Works on projects as assigned for HR department. * Agree to abide by the established Approval Matrix. REQUIRED EDUCATION AND EXPERIENCE: * High school graduate or equivalent * Two-year degree, Administrative Support or related degree preferred * Proficient in Microsoft Office: Microsoft Word, Excel, and Power point * Five to six years of experience in administrative/office management role * Experience in working with confidential information * Experience working with Concur travel and expense a plus COMPETENCIES: * Ability to maintain a high degree of confidentiality * Ability to perform with limited supervision * Ability to exercise good judgment in all communications * Ability to present professional image on behalf of company * Ability to react in emergency situations in an effective manner * Ability to cross train others with accuracy TRAVEL * None EF Johnson Technologies is an Equal Opportunity/AFFIRMATIVE ACTION Employer who values diversity and inclusion in the workplace. It is the policy of this company to provide equal opportunity with regard to all terms and conditions of employment. The company complies with federal and state laws prohibiting discrimination on the basis of sex, race, color, religion, creed, national origin, disability, veteran status, age, sexual orientation, gender identity, genetic information, pregnancy, or any other protected characteristic.

This link is to apply to any office position within Morley Candy Makers. Please be sure to upload a resume and provide salary requirements.

Job Title: Front Desk Supervisor Reports to: Lodge Manager/Assistant Manager Level: Hourly Scope: Responsible for guest services and supporting the management in the general operations of the assigned facility. Primary Responsibilities: • Accountable and responsible for maintaining a safety culture (following all SOP's, JSA's, Policies and Procedures) as set out by Target Hospitality • Supervision and direction, as set out by Manager, of front desk personnel • Plan, direct, and maintain work schedules and task of the front desk team • Greet all incoming guests and employees courteously and professionally • Check in all arrivals utilizing designated systems • Accept payments and process transactions • Enter all registration information of guests, data entry, process reports, and work with computer programs to collect/record information • Perform all required filing and data entry as required by General Manager • Answer incoming calls in a friendly, pleasant manner. Receive, check, and re-direct all incoming faxes and electronic mail • Prepare correspondence for pick up - this to include, packages and mail for all post requirements • Aid Manager with the preparation of reports, sign off sheets, correspondence and tracking as required • Exceed our guests needs by providing world- class customer service • Attend all safety meetings and participate in Target Hospitality emergency response Procedures • Additional duties may be assigned by manager Physical Demands: • Sit for long periods of time (up to 12 hours or more) with scheduled breaks • Short and long-distance walking required • Use of stairs and step stools • Occasional use force when pushing/pulling carts that weigh on average 50lbs • Must be able to crouch, bend neck, back and torso from waist to floor, and must be able to twist from left to right and right to left • Occasionally lift an average weight of 25lbs with a maximum of 50lbs, on occasion where weights may exceed 50lbs the assistance of another person or a lifting aid is mandatory • Perform repetitive movements at the wrist including side to side/ up or down and multiple grasps of an average of 10lbs with a maximum of 25lbs • Manual dexterity with the ability to type and use 10-key Working Conditions and Environment: • Ability to hear and understand verbal instruction as well as other sounds such as safety alarms/ signals • Ability to communicate effectively; written and orally in English • Must be able to see without impairment for inspection purposes and ability to read small text such as product warning labels • Exposure to extreme hot and cold environments • Ability to work with in a rotational schedule (6 weeks on and 2 weeks off or as per manager's discretion/ business needs) • Ability to works safely and navigate with in small/ close quarters and congested areas • Occasional exposure to elevated noise and surroundings Candidate Requirements: • 5+ years administration experience preferably in a remote camp or hotel/hospitality industry or equivalent • Ability and willingness to travel/work long rotations away from home • High School Diploma or GED required • Experience and proficiency with Microsoft - word, excel, power point and outlook programs • First aid certification is an asset • Work within a team environment • Must be able to work effectively and efficiently with or without supervision • Strong prioritization and time management skills • Must be able to pass a background check and urinalysis • Must provide your own transportation to and from the facility Ability to communicate effectively; written and orally in English

Job Title: Front Desk Supervisor Reports to: Lodge Manager/Assistant Manager Level: Hourly Scope: Responsible for guest services and supporting the management in the general operations of the assigned facility. Primary Responsibilities: * Accountable and responsible for maintaining a safety culture (following all SOP's, JSA's, Policies and Procedures) as set out by Target Hospitality * Supervision and direction, as set out by Manager, of front desk personnel * Plan, direct, and maintain work schedules and task of the front desk team * Greet all incoming guests and employees courteously and professionally * Check in all arrivals utilizing designated systems * Accept payments and process transactions * Enter all registration information of guests, data entry, process reports, and work with computer programs to collect/record information * Perform all required filing and data entry as required by General Manager * Answer incoming calls in a friendly, pleasant manner. Receive, check, and re-direct all incoming faxes and electronic mail * Prepare correspondence for pick up - this to include, packages and mail for all post requirements * Aid Manager with the preparation of reports, sign off sheets, correspondence and tracking as required * Exceed our guests needs by providing world- class customer service * Attend all safety meetings and participate in Target Hospitality emergency response Procedures * Additional duties may be assigned by manager Physical Demands: * Sit for long periods of time (up to 12 hours or more) with scheduled breaks * Short and long-distance walking required * Use of stairs and step stools * Occasional use force when pushing/pulling carts that weigh on average 50lbs * Must be able to crouch, bend neck, back and torso from waist to floor, and must be able to twist from left to right and right to left * Occasionally lift an average weight of 25lbs with a maximum of 50lbs, on occasion where weights may exceed 50lbs the assistance of another person or a lifting aid is mandatory * Perform repetitive movements at the wrist including side to side/ up or down and multiple grasps of an average of 10lbs with a maximum of 25lbs * Manual dexterity with the ability to type and use 10-key Working Conditions and Environment: * Ability to hear and understand verbal instruction as well as other sounds such as safety alarms/ signals * Ability to communicate effectively; written and orally in English * Must be able to see without impairment for inspection purposes and ability to read small text such as product warning labels * Exposure to extreme hot and cold environments * Ability to work with in a rotational schedule (6 weeks on and 2 weeks off or as per manager's discretion/ business needs) * Ability to works safely and navigate with in small/ close quarters and congested areas * Occasional exposure to elevated noise and surroundings Candidate Requirements: * 5+ years administration experience preferably in a remote camp or hotel/hospitality industry or equivalent * Ability and willingness to travel/work long rotations away from home * High School Diploma or GED required * Experience and proficiency with Microsoft - word, excel, power point and outlook programs * First aid certification is an asset * Work within a team environment * Must be able to work effectively and efficiently with or without supervision * Strong prioritization and time management skills * Must be able to pass a background check and urinalysis * Must provide your own transportation to and from the facility * Ability to communicate effectively; written and orally in English

Job Description We are hiring immediately for a FULL TIME OFFICE MANAGER - NE position. Note: online applications accepted only. Schedule: 9AM-5PM Requirement: 3 Years office management experience required. *Internal Employee Referral Bonus Available Pay Range: $29.32 per hour to $34.00 per hour We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1475701. The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: *************************** Skg Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply. Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! Eurest is recognized worldwide for standards of service and excellence within the foodservice industry. Embracing an ownership mindset, Eurest leverages global resources, promotes a local presence and enriches the communities we serve. The Eurest Promise, “connect with people, inspire through food, create solutions, and live our promise,” is exemplified throughout our organization. Eurest is proud to serve the world's most respected successful corporations, including many of the Fortune 500. Job Summary Summary: Responsible for overall office activities and services, including records of operating costs, associate files, compliance, record retention and support documentation. Essential Duties and Responsibilities: Analyzes and organizes office operations, such as bookkeeping, preparation of payroll, personnel, information management, filing systems, requisition of supplies and other clerical services. Prepares weekly, monthly and annual reports for management, including financial, labor hour and turnover reports. Establishes uniform correspondence procedures and style practices to ensure associate and client correspondence is consistent and meets communication purposes. Audits cash transactions; deposits funds; prepares financial statements. Reviews clerical and personnel records to ensure compliance and accuracy. Manages associates to include selection and hiring, training and performance management as needed. Researches and develops resources that create timely and efficient workflow; redesigns workflow and procedures for clerical and management staff. Plans office layout, develops office budget and initiates cost-reduction programs. Inventories and maintains office supplies and equipment. Performs other duties as assigned. Associates at Eurest are offered many fantastic benefits. Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Eurest maintains a drug-free workplace. Req ID: 1475701 [[req_classification]]

Job DescriptionBenefits: 401(k) 401(k) matching Competitive salary Paid time off Garaginization/Dallas Custom Closets is a leader in residential home organization systems. We design, manufacture, and install closets, garage and other systems in client homes. As the central point of contact for all office-related matters, you will oversee a diverse set of responsibilities. These include managing vendor relationships, procuring office supplies, ensuring the proper functioning of the office, handling payroll and basic accounting tasks. Your role will contribute to the overall well-being of the team and will be crucial in ensuring that the day-to-day operations run smoothly, enabling the organization to achieve its strategic objectives. Key Responsibilities Oversee the daily operations of the office, ensuring seamless and efficient back-office functions, including accounting, human resources, payroll, and supply chain management. Provide comprehensive administrative support to the team, fostering a productive and collaborative work environment. Perform HR-related tasks such as onboarding, offboarding, and benefits enrollment, ensuring a smooth transition for employees. Oversee all Accounts Payable (A/P) and Accounts Receivable (A/R) processes, maintaining accuracy, timeliness, and adherence to internal controls. Perform day-to-day bookkeeping and accounting tasks with precision and confidentiality. Perform journal entries, manage the general ledger, and ensure financial records are maintained in accordance with company policies. Conduct monthly bank reconciliations and balance sheet account reconciliations. Ensure the timely and accurate invoicing and payment processing, particularly in handling client payments. Handle various office administrative duties, including maintenance, mailing, supply management, equipment upkeep, billing, errands, and purchasing. Maintain the office condition and coordinate necessary repairs to ensure a safe and pleasant work environment. Requirements This is an on-site role: Must be available to work in the office Monday through Friday, from 8:00 AM to 5:00 PM. Must have reliable transportation and reside within a 35-minute commute of the office. Demonstrated experience as an Office Manager or Bookkeeper Bachelor's degree in Accounting, Finance, or Business Administration (or equivalent practical experience). 3+ years of bookkeeping and financial management experience, specifically within the home improvement or construction industry. Hands-on, working knowledge of both Jobber and Intuit QuickBooks is required. Exposure alone will not qualify. Proficiency in the MS Office suite, particularly MS Excel and MS Outlook. Strong attention to detail, excellent data entry accuracy, and ability to meet deadlines. Practical experience with using office equipment, including copiers and printers. Exceptional time management skills with the ability to multitask and prioritize effectively. Outstanding written and verbal communication skills. Demonstrated leadership potential and team management experience preferred. Superior organizational and planning capabilities in a fast-paced environment.

Regional Office General Manager - Philadelphia, PA The General Manager's primary responsibility is to provide leadership, management and vision necessary to ensure the Regional Office has the proper team, skillsets, and strategic focus in place to effectively grow their market share. The General Manager will also ensure financial strength and operating efficiency respectfully guided by the objectives of the company. What You Will Do: Manage, direct and will be accountable for the operational effectiveness by providing guidance to the regional office operations, sales and administrative staff and appraising the effectiveness of the operations including short and long term financial, safety and operation initiatives, goals and objectives. Active and continual advocate in fostering MEI's Safety culture by training and developing team and working effectively and collaboratively with EH&S leadership. Working in concert with corporate office, is responsible for managing the office/operations financials including budgeting, accounts receivables & payables, job costing, assets and profitability. Actively coach and mentor sales and participate as needed on job walks, assisting with customer bids/estimates to accurately price projects and setting and managing sales expectation. Hire, coach, train and manage the performance of sales, operations leadership, crews and administrative team by providing oversight, direction and support. Local travel required for client site meetings and management of dispatched crews. Reports to the Chief Operating Officer (COO) and routinely collaborates with the key functional executive (C-suite) team. What You Need to Succeed: Minimum Qualifications: Bachelor's degree in Business, Project or Construction Management or related degree required. Minimum seven (7) years proven general operations management experience preferably within the construction, manufacturing, or related industry. Minimum seven (7) years proven financial experience and responsibility including job costing, profit and loss for a fully contained operation/business unit (office/branch/large project/product line). Highly developed skill in organizational development, personnel management, budget and resource development, and strategic planning.

Company: CSI Service/Thermal InMotion Thermal InMotion, formally known as CSI Services, is a complete industrial solutions provider for boiler and HVAC equipment, maintenance, service, installation, and the sale of mobile or lease of rental boiler rooms. We are a subsidiary of Burnham Holdings, Inc. Burnham Holdings, Inc. provides the heating, ventilation, and air conditioning (HVAC) industry with thermal and interior comfort solutions used in a wide range of residential, commercial, and industrial applications. Our group of subsidiaries is a market leader in the design, manufacturing and sales of boilers and related HVAC products and accessories, including furnaces, radiators, and air conditioning systems. We offer a broad line of high-value, energy efficient products sold under well-established brand names. Products are manufactured at company operated facilities in the East, South, and Midwestern United States. We are looking for an Office Manager to join our team! This is a full-time position located in York, PA. Hours are Monday-Friday, 8:00 AM - 5:00 PM. The Office Manager is responsible for overseeing the day-to-day administrative operations of the office. This includes accounting support, HR support, Purchasing Support, Safety and Compliance support and administrative tasks. Essential duties and responsibilities include the following. Accounting Support * Manage customer set up and credit checks * Manage customer invoicing and accounts receivable ensuring timely payment by customers * Manage accounts payable and process supplier invoices for payment per payment terms * Process Payroll * Process expense reports * Monitor and reconcile petty cash and office credit card accounts * HR Support * Assist in onboarding new employees (paperwork, system access, orientation coordination) * Manage attendance tracking and employee records maintenance * Coordinate with management regarding training, certifications, and compliance requirements * Maintain confidentiality of sensitive employee and company information Purchasing Support * Assist Purchasing with vendor documentation (COIs, credit applications, etc.) Safety & Compliance Support * Assist with company safety program administration (tracking training records, updating forms) * Support DOT and OSHA compliance documentation as required Administrative Management * Maintain office systems, including filing, scheduling, and communication processes * Develop and implement office policies and procedures * Serve as a primary point of contact for office-related inquiries * Serve as a liaison between office staff, field staff, and management * Coordinate company meetings, training sessions, and events * Handle correspondence, phone calls, and scheduling requests * Maintain office equipment and arrange service as needed * Keep office supplies stocked and organized * Ensure reception and common areas are neat and professional * Provide administrative support to the management team as required * Manage and process orders for office supplies * Maintains and restocks vending machines Requirements: Organization - Keeps office processes structured and efficient. * Communication - Strong written and verbal communication skills. * Problem Solving - Ability to anticipate needs, resolve conflicts, and adapt to changing priorities. * Dependability - Reliable, proactive, and accountable in handling responsibilities. * Leadership Support - Professional demeanor; able to represent management and company values. Confidentiality - Handles sensitive HR and company information appropriately. Education and Experience: * · High school diploma required; associate or bachelor's degree preferred. * 3+ years' experience in office management, administrative, or related roles. * Strong proficiency with Microsoft Office Suite (Word, Excel, Outlook) and the ability to learn new software. * Experience with HR administration, purchasing, or accounting systems preferred. * Strong organizational and multitasking skills. * A valid driver's license is required. * A background check is required. Physical Demands: * Regularly required to sit, use hands, and talk/hear. * Occasionally required to stand, walk, and lift up to 25 pounds. Work Environment: * Primarily office environment with occasional visits to shop or warehouse areas. * Fast-paced, deadline-driven, collaborative setting. We offer a comprehensive benefits package including, but not limited to: * Medical, dental, and vision coverage available on your first day of employment * 401(k) plan * Paid holidays * Vacation time * 75% tuition reimbursement after 6 months

Job DescriptionAbout the Company At Flow, we're reimagining what it means to live, work, and connect. More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. We're building a new kind of living experience: one that's flexible, connected, and designed to create genuine community and real value for the people who call Flow home. Our mission is oneness: prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world. By putting people at the center of everything we do, we're creating vibrant, human-centered communities where life, work, creativity, and play all come together in one place. About the Role: We're looking for an organized, proactive, and hospitality-minded Office Manager to be based in Flow's Miami HQ. This pivotal role involves managing various administrative tasks such as inventory management, vendor relationships, event management, new hire experience and more. Additionally, you will demonstrate excellent organization and communication skills, manage logistics and enhance organizational workflows to ensure seamless operations. This role involves supporting various organizational functions and assisting in projects spanning areas such as Capex, Design, People Ops, IT, Finance, and beyond as needed. We believe employees are better together. Every position at Flow has an onsite or in-office requirement. This role is based full time at Flow's Miami HQ in the Bay Harbor Islands, FL. Responsibilities: Provide essential support to all staff, including serving as the key point of contact and coordinating meeting logistics, communications, and materials Provide event support and planning for meetings and staff events including logistics, research & planning, day-of support and invoice/billing management Manage vendor relationships for cleaning services, supplies, plants, and repairs Coordinate office repairs and maintenance (e.g., damaged wallpaper, broken accessories, millwork issues) Maintain soft seating areas, conference rooms, executive offices, and common spaces-ensure furniture is properly staged, and clutter is removed or stored Support HR and IT with onboarding logistics, including desk setup, welcome materials, and equipment coordination Act as a go-to resource for new hires beyond day one-help them acclimate and understand how you can support them Support other functional areas and members of the organization's leadership team with special projects that may include People Ops, Finance, Real Estate, IT and Design Other various/ad hoc administrative duties as needed Ideal Background 2+ years of experience in administrative support, operations or hospitality Strong communication and organizational skills Comfortable managing vendor relationships and event support Warm, approachable demeanor with a proactive mindset Ability to multitask and prioritize in a fast-paced, dynamic environment Familiarity with basic IT tools and comfort collaborating across departments Benefits• Comprehensive benefits package (Medical / Dental / Vision / Disability / Life)• Paid time off and 13 paid holidays• 401(k) retirement plan• Healthcare and Dependent Care Flexible Spending Accounts (FSAs) • Access to HSA-compatible plans • Pre-tax commuter benefits • Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings Flow is proud to be an equal opportunity workplace and hires regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and/or expression, pregnancy, Veteran status any other characteristic protected by federal, state or local law. In addition, we provide reasonable accommodation for qualified individuals with disabilities. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About the Company At Flow, we're reimagining what it means to live, work, and connect. More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. We're building a new kind of living experience: one that's flexible, connected, and designed to create genuine community and real value for the people who call Flow home. Our mission is oneness: prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world. By putting people at the center of everything we do, we're creating vibrant, human-centered communities where life, work, creativity, and play all come together in one place. About the Role: We're looking for an organized, proactive, and hospitality-minded Office Manager to be based in Flow's Miami HQ. This pivotal role involves managing various administrative tasks such as inventory management, vendor relationships, event management, new hire experience and more. Additionally, you will demonstrate excellent organization and communication skills, manage logistics and enhance organizational workflows to ensure seamless operations. This role involves supporting various organizational functions and assisting in projects spanning areas such as Capex, Design, People Ops, IT, Finance, and beyond as needed. We believe employees are better together. Every position at Flow has an onsite or in-office requirement. This role is based full time at Flow's Miami HQ in the Bay Harbor Islands, FL. Responsibilities: Provide essential support to all staff, including serving as the key point of contact and coordinating meeting logistics, communications, and materials Provide event support and planning for meetings and staff events including logistics, research & planning, day-of support and invoice/billing management Manage vendor relationships for cleaning services, supplies, plants, and repairs Coordinate office repairs and maintenance (e.g., damaged wallpaper, broken accessories, millwork issues) Maintain soft seating areas, conference rooms, executive offices, and common spaces-ensure furniture is properly staged, and clutter is removed or stored Support HR and IT with onboarding logistics, including desk setup, welcome materials, and equipment coordination Act as a go-to resource for new hires beyond day one-help them acclimate and understand how you can support them Support other functional areas and members of the organization's leadership team with special projects that may include People Ops, Finance, Real Estate, IT and Design Other various/ad hoc administrative duties as needed Ideal Background 2+ years of experience in administrative support, operations or hospitality Strong communication and organizational skills Comfortable managing vendor relationships and event support Warm, approachable demeanor with a proactive mindset Ability to multitask and prioritize in a fast-paced, dynamic environment Familiarity with basic IT tools and comfort collaborating across departments Benefits• Comprehensive benefits package (Medical / Dental / Vision / Disability / Life)• Paid time off and 13 paid holidays• 401(k) retirement plan• Healthcare and Dependent Care Flexible Spending Accounts (FSAs) • Access to HSA-compatible plans • Pre-tax commuter benefits • Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings Flow is proud to be an equal opportunity workplace and hires regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and/or expression, pregnancy, Veteran status any other characteristic protected by federal, state or local law. In addition, we provide reasonable accommodation for qualified individuals with disabilities.

About the Company At Flow, we're reimagining what it means to live, work, and connect. More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. We're building a new kind of living experience: one that's flexible, connected, and designed to create genuine community and real value for the people who call Flow home. Our mission is oneness: prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world. By putting people at the center of everything we do, we're creating vibrant, human-centered communities where life, work, creativity, and play all come together in one place. About the Role: We're looking for an organized, proactive, and hospitality-minded Office Manager to be based in Flow's Miami HQ. This pivotal role involves managing various administrative tasks such as inventory management, vendor relationships, event management, new hire experience and more. Additionally, you will demonstrate excellent organization and communication skills, manage logistics and enhance organizational workflows to ensure seamless operations. This role involves supporting various organizational functions and assisting in projects spanning areas such as Capex, Design, People Ops, IT, Finance, and beyond as needed. We believe employees are better together. Every position at Flow has an onsite or in-office requirement. This role is based full time at Flow's Miami HQ in the Bay Harbor Islands, FL. Responsibilities: * Provide essential support to all staff, including serving as the key point of contact and coordinating meeting logistics, communications, and materials * Provide event support and planning for meetings and staff events including logistics, research & planning, day-of support and invoice/billing management * Manage vendor relationships for cleaning services, supplies, plants, and repairs * Coordinate office repairs and maintenance (e.g., damaged wallpaper, broken accessories, millwork issues) * Maintain soft seating areas, conference rooms, executive offices, and common spaces-ensure furniture is properly staged, and clutter is removed or stored * Support HR and IT with onboarding logistics, including desk setup, welcome materials, and equipment coordination * Act as a go-to resource for new hires beyond day one-help them acclimate and understand how you can support them * Support other functional areas and members of the organization's leadership team with special projects that may include People Ops, Finance, Real Estate, IT and Design * Other various/ad hoc administrative duties as needed Ideal Background * 2+ years of experience in administrative support, operations or hospitality * Strong communication and organizational skills * Comfortable managing vendor relationships and event support * Warm, approachable demeanor with a proactive mindset * Ability to multitask and prioritize in a fast-paced, dynamic environment * Familiarity with basic IT tools and comfort collaborating across departments Benefits * Comprehensive benefits package (Medical / Dental / Vision / Disability / Life) * Paid time off and 13 paid holidays * 401(k) retirement plan * Healthcare and Dependent Care Flexible Spending Accounts (FSAs) * Access to HSA-compatible plans * Pre-tax commuter benefits * Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings Flow is proud to be an equal opportunity workplace and hires regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and/or expression, pregnancy, Veteran status any other characteristic protected by federal, state or local law. In addition, we provide reasonable accommodation for qualified individuals with disabilities. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We are looking for someone who truly enjoys providing support to a collaborative team. If you get excited about partnering with operations teams, keeping things organized, and thrive in a fast-paced environment, this may be the job for you! If you describe yourself as a detail-oriented people person, we want to hear from you! As an Office Manager, you will work under the guidance and direction of the Branch Manager. You will support the branch with all aspects of office administration to include accounts payable, accounts receivable, billing, reporting, onboarding, and administrative duties. Here's an overview of what you can expect to do while working here: Manage the application and onboarding process for all candidates and new hires Facilitate the uniform order request process at the branch level Collaborate with branch leaders to ensure timekeeping records for hourly team members are accurate and submitted promptly Assist with accounts payable, accounts receivable and billing management for the branch Support operational leaders with work order management Manage branch reporting for the operational leadership team Manage all inbound calls and handle all customer service inquiries Greet all incoming visitors and manage walk-in applicant traffic Maintain an orderly file keeping system Order branch office supplies as needed Performing other duties as assigned by the leadership team Requirements Minimum 3 years of office management experience to include AP, AR, billing and HR related functions. HS Diploma or GED equivalent, Associates Degree is preferred. Must be proficient with the Microsoft Office Suite Flexibility and willingness to adapt in a fast-paced and ever-changing environment Ability to perform with a high degree of autonomy Excellent communication and interpersonal skills High attention to detail Preferred Skills & Experience Bilingual in English and Spanish Landscape or Construction industry experience NetSuite experience is a plus! Benefits The well-being of our team members is important to us, and we want to ensure that you feel supported in your growth. Our benefits offerings include the following: Medical, Dental and Vision insurance Ancillary insurance benefits 401k with employer match Paid time off Paid holidays Weekly pay Ongoing training Career advancement opportunities About Us Here at Down to Earth, we pride ourselves in our commitment to our team and the communities we support. With over 1,200 employees spanning across 12 locations, we provide premium commercial landscape development, maintenance, and enhancement services serving multiple regions across Florida. We are invested in shaping the future of the green industry by focusing on community, continuous improvement, and quality every time. We approach each project with the same business strategy and principles that have made us successful for 30 years: surround yourself with team members that care and offer services that exceed client expectations. We strive to build long-term relationships by exemplifying value through superior work. Come and experience the Down to Earth difference! Join our team and work alongside Florida's best landscape and irrigation professionals. We offer the perfect place to work, learn, and grow. Learn more by visiting our website at ********************* Down To Earth is proud to be an Equal Employment Opportunity employer. We strive to recruit, develop, and retain top candidates by providing an engaging culture and opportunities to grow and develop. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, status as an individual with a disability, or any other characteristic protected by applicable law.

Who We Are The Farmer's Dog was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care. We're starting by radically improving the $90 billion pet food industry, replacing bags of highly-processed pellets with a personalized subscription service that sends complete and balanced, freshly-made dog food directly to customers' doors. Our ultimate goal is to create innovative, delightful and personalized experiences across all aspects of pet care, and we believe our direct-to-consumer business model, holistic approach to growth, and dynamic culture uniquely position us to shepherd this backwards industry into the future. To date, The Farmer's Dog has delivered over 1 billion meals nationwide and raised over $150M in funding to help us build a company as healthy as the dogs who are eating those meals. Join us as we continue to develop ways of bringing peace of mind to customers, health to their companions, and much-needed change to the way people feed and care for their pets. #LongLiveDogs What We Stand For and Where You'll Come In We are in search of a People Manager, CX to join the Customer Experience team at The Farmer's Dog. The primary role of the People Manager is to train and mentor their Group Lead and Associates (50%). In this, they are directly responsible for focusing their groups on delivering exceptional customer treatments - our top priority. They will spend 30% of their time on projects that will enhance employee and customer experiences. Importantly, they will also devote 20% of their time handling escalated issues, including handling customer contacts in real-time. A successful People Manager should have the ability to proactively identify and solve problems. They will be able to mentor and help with career roadmap planning for both Group Leads and Associates. A People Manager is an exceptional communicator and collaborator; they understand that their strength is to bring people together to provide the best solutions for the tasks at hand. People Managers will be expected to instill their direct reports and Associates with a sense of ownership for their individual and group results. They should be able to report out weekly accomplishments, key results and progress towards objectives. They will oversee a QA process driven in large part by the groups themselves, participate in ticket handling calibration sessions and provide guidance to all on best practices. *This role will primarily be filled during our core business hours of 9-6, Monday through Friday, but will require regular rotations of on-call or Manager on Duty periods for weekends and extended hours. As the Farmer's Dog is growing quickly, it's likely that CX hours of operations will expand to meet the needs of customers. People Managers will be expected to flex to work additional hours as needed.* One Team: We don't think of ourselves as “Acquisition Marketers”, “Engineers”, “Data Analysts”, or “Product Managers”. Beyond denoting skill sets and areas of expertise, we don't think departments matter. We'd rather align ourselves to the goals we're working to achieve and make sure we have necessary subject matter expertise to drive meaningful impact. We strive to orient ourselves around customer problems TOGETHER - getting the right people, with the right context, in the right rooms/Zooms to solve problems holistically. We are skeptical about everything and precious about nothing: Ideas can and should come from anywhere, and we aren't tied to our own. We proactively source input. We talk to our customers and leads regularly and are quick to change course if we know there's a better or more impactful way to solve problems. We consider the customer journey in all of our decisions: We know that no interaction exists in a silo and therefore understand how important every single one is. We ensure our strategy sets prospective and new customers up for success and drives long-term retention. We answer questions and address problems early and proactively. We understand the value of different channels, initiatives, and messages and know how to articulate impact and advocate for prioritization holistically. We Execute For Impact: We don't subscribe to “best practices” or “industry KPIs”. We're uninterested in how we compare to “benchmarks”; instead we orient ourselves around being the best we can possibly be. Similarly, we don't subscribe to rigid or classical expectations of roles - i.e. acquisition is hyper-focused on improving customer retention and experience. We Are Focused and Work Without Assumption: We are not beholden to ideas. We have goals and believe everything beyond that is a series of hypotheses to validate. To that end, we seek to work in sequence and not in parallel. We constantly ask ourselves, “what's the most important hypothesis I should be working on right now? How do I confirm or reject that hypothesis as fast as possible?”. We rarely have timelines/deadlines and are constantly taking in new information and adjusting our priorities accordingly. We don't expect to be perfect the first time. How You'll Make An Impact Coaching and Mentoring Implement effective CX procedures, policies, standards and best practices Provide structured feedback to your Group Leads Coach to higher efficiency while building morale Create a continual learning environment by mentoring team members; hire and train new CX Associates, and develop weekly and hourly agent schedules based on business needs Facilitate training and coaching sessions directly to your associates in coordination with your Group Leads Front Line Utilize strong de-escalation skills to assist customers in need, resolving any escalated customer concerns in a timely manner You always know what to say and how to say it to de-escalate a situation You close the loop with the last person who spoke with the customer to help them see how to handle the situation in the future Makes bold decisions and acts decisively 'in the moment' to quickly resolve issues when time is a factor Provide real time mitigation for service disruptions Fulfill the duties of a Daily “Manager on Duty” Systems and Processes Highlight trends and patterns from customer inquiries, injecting positive change across the business with creative tools to aid customers, i.e. #SeekBetter Serve as an experienced, seasoned leader who takes ownership of their multiple groups' results, such as FRT, AHT and CSAT, by driving behavior changes and processes that then improve those results. Able to identify (and propose remedies for) current system gaps, implementing solutions that streamline workflows and making the day-to-day less stressful and more enjoyable for associates Work with functional leaders to understand their key business metrics and improve performance against those measures via CX; for example, partner closely with our Product team to enhance and improve processes for the best customer experience We're Excited About You Because You have 3-5 years of management experience, with several in a managerial capacity or a history of continuous leadership growth within a CX organization You have a solid understanding of managerial best practices, building training programs, and demonstrated empathy You have a strong background in synthesizing & analyzing data You are process-oriented, knowing how to define goals & measure success You have solid command of CRM platforms and customer experience tools You have an impeccable attention to detail You have strong communication, collaboration, and interpersonal skills You have a strong ability to prioritize multiple projects and quickly adapt in an evolving environment You have an infectious positive attitude You are able to thrive in a fast-paced and ambiguous environment, naturally curious and proactive self-starter, constantly on the lookout for new opportunities and solutions You're an owner, have excellent problem-solving skills and can prioritize tasks effectively, with a strong attention to detail You are detail-oriented and proactive, you thrive as a self-starter and excel in managing multiple projects simultaneously You're a skilled communicator and have the ability to absorb and distill complexity into simple terms to drive decision making. You love dogs. Office Guidelines We are an in-office culture, made of in-office people who thrive on the collaboration and magnetism of working in a shared space. We are seeking individuals who excel in this type of environment, where being present fosters deeper connections and engagement. Our Belonging Philosophy: At TFD, we believe Belonging is a shared commitment to creating a workplace where every person feels respected, valued, and empowered to be themselves. When people feel a true sense of belonging, they do their best work, take smart risks, and bring forward diverse perspectives - leading to stronger decisions and deeper relationships. We anchor this belief in a simple phrase: “Everyone's welcome at the dog park.” No matter your background, identity, or role, there's space for you here. There's no one way to show up at the dog park- just shared space, mutual respect, and the freedom to be yourself. Being included is just the beginning, it's about contributing your voice, growing through challenges, and building trust through shared goals. This philosophy guides how we lead, how we hire, how we communicate, and how we grow. We continuously evaluate to ensure we are creating a consistent experience that cultivates belonging for all employees, from hiring and performance reviews to talent development. We also believe Belonging happens in everyday moments of connection; lunch with a new teammate, a shared laugh, or a quick story about your weekend. Our structure includes biannual employee surveys, manager training, TFD camps, and support from Humans to ensure we're listening and learning from our Team. Together, these efforts reflect what Belonging means at TFD: a culture where everyone can thrive. A Few of Our Best Benefits Dog-friendly office in Boca Raton Market-competitive compensation and equity packages Comprehensive Healthcare, Dental, and Vision Company supported mental health benefits 12 week paid parental leave Competitive 401k plan with company match Flexible PTO Discounted fresh food for your pup Your pet interrupting video calls (and in-person meetings) is now a feature, not a bug We commit to building a competitive compensation package and company environment for all individuals to thrive. We believe in competitive base compensation rooted in location specific market data and performance along with equity ownership in the company that allows every team member to build their personal wealth as the company grows, just as much as we believe in fostering a culture that supports our team members personally, professionally, and holistically. In addition to your base compensation offer you will also receive equity ownership in the company. More information about the value of this equity will be shared at the time of offer. Equal Employment Opportunity Statement The Farmer's Dog, Inc. is an equal employment opportunity employer and does not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national origin, physical or mental disability, protected veteran status or any other legally protected characteristic or status. For more information, please visit Know Your Rights. Reasonable Accommodations TFD complies with applicable federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact ***************************.