Bilingual Spanish Specialist
Tucson, AZ jobs
Career paths start between $37,000 - $40,000 per year ($18.00 - $19.25 an hour which includes $.50 an hour in onsite differential plus $1 language differential) plus bonus.
Why start building your career at Afni?
We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.
What do we offer?
A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.
What can you expect from your work at Afni?
This position is for auto insurance sales, so you will be handling Spanish-language mainly inbound calls from people looking to purchase auto insurance. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance.
What do we expect from you as part of this team?
You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.
How can you join the Afnimazing team?
You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on the spot interview!
What are the qualifications to be a Bilingual/Spanish Representative at Afni?
At least six months working in a service or sales environment
Ability to work in a fast-paced environment
Ability to multitask and use effective time management
Ability to communicate written and verbally in both Spanish and English
Computer skills
Requirements
Must be 18 years of age
Must have GED or High School Diploma
Must be legally permitted to work in the United States
Customer Service Representative
Tucson, AZ jobs
Career paths start at $17/hr plus bonuses (this includes an hourly base rate of $16.50 and an on-site differential of 50 cents an hour) with 40 hour work weeks.
Why start building your career at Afni?
We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.
What do we offer?
A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.
What can you expect from your work at Afni?
This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. This position may also require upselling of items from time to time. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance.
What do we expect from you as part of this team?
You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.
How can you join the Afnimazing team?
You can apply online here!
What are the qualifications to be a Customer Service Representative at Afni?
Six months of customer service experience
Must be 18 years of age
Must have GED or High School Diploma
Must be legally permitted to work in the United States
Customer Service Specialist
Franklin, TN jobs
Job Details:
Job Title: Customer Services Specialist II
Work from home: Monday & Friday
Onsite: Tuesday, Wednesday & Thursday
Duration: 6 Months
Summary:
Reviews analyzes, evaluates, validates provider/producer information against business/credentialing requirements and maintains information on Credentialing databases. Supports extensive research and analysis of sensitive provider/producer issues; addresses data integrity issues.
Process agent onboarding contracts.
Verify insurance licenses, add appointments.
Work with agents to ensure records are complete and validated.
Utilize various systems and websites to ensure accuracy.
Job Responsibility
Reviews analyzes, evaluates, validates provider/producer information against business/credentialing requirements and maintains information on Credentialing databases. Supports extensive research and analysis of sensitive provider/producer issues; addresses data integrity issues.
Process agent onboarding contracts.
Verify insurance licenses, add appointments.
Work with agents to ensure records are complete and validated.
Utilize various systems and websites to ensure accuracy.
Required Qualifications
High School Diploma or GED (required)
1-3 years of customer service experience
Insurance industry knowledge (preferred)
Strong attention to detail and quality standards
Excellent organizational skills with the ability to prioritize and manage multiple tasks
Strong analytical and research skills
Ability to work independently with minimal supervision
Excellent verbal and written communication skills (emails, memos, letters)
Ability to handle confidential information reliably and tactfully
Proficiency with Microsoft Office applications (Word, Excel, Access) and internet-based tools
Ability to build and maintain effective working relationships with internal teams and external partners
Education
Master's Degree level Family Nurse Practitioner program with current National Board Certification and State of Employment license to practice in the Advanced Practice Nurse role.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter Details:
Name:- Pihul Kumar Raj
Email:- ****************************
Internal Id #- 25-55013
Sales and Retention Representatives
The Woodlands, TX jobs
Seeking a driven and passionate Inside Sales Specialist to cultivate and retain our valued client base. This role is crucial in ensuring member satisfaction and driving growth. Key Responsibilities:
Master and effectively communicate the value proposition and benefits of membership across all tiers through phone and email communication with members.
Proactively engage with members considering cancellation, actively listening to their concerns and presenting tailored solutions and offers to encourage retention.
Convert trial members into paid subscribers by highlighting the long-term value and advantages of a paid membership.
Respond to inquiries from prospective members via phone and email, providing comprehensive information about membership options and guiding them through the application process.
Maintain expert-level knowledge of all membership benefits, tiers, and offers.
High volume calls
Qualifications:
5+ years of proven sales experience in a fast-paced environment, with a strong focus on retention.
Exceptional phone and professional written communication skills.
Strong background in sales and customer retention.
Experience with a subscription-based business model is highly preferred.
Demonstrated experience working with executive-level clientele.
Highly self-motivated with a strong work ethic and a results-oriented mindset.
Excellent verbal and written communication skills; comfortable with both email and phone communication for effective problem-solving.
Ability to thrive both independently and collaboratively within a fast-paced team environment.
HOUWD51
Interested candidates please send resume in Word format Please reference job code 136165 when responding to this ad.
Datacenter Operations Specialist
Rockville, MD jobs
About the Company: Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
About the Role: Genpact is urgently looking for a strong Consultant for one of our precious clients in USA. If you are interested kindly share profile at
Title: DC Operations Lead
Location: Rockville, MD (Onsite)
Duration: Fulltime
Responsibilities:
This is a 100% hands-on technical role (not just lead).
Exposure and working experience on AWS and Azure Preferred.
Lead the data center operations team, providing guidance, training, and support to ensure high performance and operational excellence. Act as the primary point of contact for all data center-related issues and escalations.
Oversee the daily operations of data center facilities, ensuring high availability and reliability of all systems.
Manage data center infrastructure technology stack end to end - VMWare/VxRail/Citrix/Logic Monitor/Moog Soft/AD/Azure AD SSO, Azure Security Policy/PKI/Windows & Linux Servers/Vulnerability management/Beyond Trust Password Safe and AD-Bridge/Storage & Backup tools etc.
Ensure adherence to operational standards and best practices.
Drive the major incidents and potential incidents end to end with periodic updates to client stakeholders for approvals/recommendations.
Lead, mentor, and manage a team of data center operation engineers offshore.
Provide guidance and support for professional development and performance improvement.
Coordinate and manage the team's daily activities, ensuring alignment with organizational goals and priorities.
Lead the response to data center incidents, ensuring timely resolution and minimal impact on business operations.
Perform root cause analysis and implement preventive measures to avoid recurrence of issues.
Develop and maintain incident management processes and procedures.
Plan and oversee scheduled maintenance and upgrades of data center infrastructure.
Ensure that all hardware and software components are up-to-date and functioning optimally.
Coordinate with vendors and service providers for maintenance and support activities.
Monitor and analyze data center resource usage, ensuring efficient utilization and avoiding over-provisioning.
Conduct capacity planning to support future growth and demand.
Implement optimization strategies to enhance performance and reduce operational costs.
Ensure data center infrastructure adheres to security policies, standards, and best practices.
Implement and maintain security controls to protect data and systems.
Ensure compliance with regulatory requirements and industry standards (e.g., ISO 27001, HIPAA).
Develop and implement disaster recovery and business continuity plans for data center operations.
Ensure regular testing and validation of disaster recovery procedures.
Ensure data center infrastructure is resilient and can recover quickly from failures or disruptions.
Work closely with other IT teams, business units, and stakeholders to understand requirements and deliver solutions that meet their needs.
Collaborate with vendors and service providers to evaluate and integrate new technologies and services.
Communicate effectively with stakeholders, providing regular updates on data center operations and performance.
IT Environment Monitoring
24x7 ITSM queue-based monitoring.
Triage and first-level troubleshooting based on alert severity.
Incident resolution using Standard Operating Procedures.
Vendor Coordination
Coordinate with vendors for infrastructure on public/private Cloud.
Provide vendor contact details and escalation matrix.
Citrix Architecture and Optimization
Maintain Citrix architecture and seek continuous optimization.
Participate in architecture design and planning with the steering committee.
Recommend system and end-user performance improvements.
Implement approved performance improvements.
Citrix Environment Support
Support Citrix environment and integrate with Client-specific technologies.
Order, install, update, and maintain Citrix servers and tools.
Assess, consolidate, upgrade, and manage Citrix infrastructure, including SDX appliances.
Manage NetScaler infrastructure and upgrades.
IT Service Continuity and Disaster Recovery (DR) Services
Strategy and Policy Definition
Coordination and Execution
Data Management
Testing and Reporting
DR Activation and Coordination
Review and Enhancement
Onsite and Remote Support
Onsite server support, IMAC services, and remote software installation.
Decommissioning, proactive evaluation, and datacenter assessment.
Windows Server Management & Projects
Administer and monitor Windows servers, including health checks and problem management.
Manage local users, groups, shares, and server disk/storage.
Handle event logs, vendor coordination, and performance issues.
Install and manage IIS, apply security patches, and troubleshoot clusters.
Oversee DNS, SCOM, certificate management, migrations, and server deployments.
Linux Server Administration and Projects
User Administration - Manage user accounts, environments, and home directories.
OS Package Administration - Add/remove OS packages and troubleshoot issues.
Storage Management - Create/manage file systems, logical volumes, and clean up disk space.
NIS and NFS Management - Administer NIS tables and services, install/configure NFS servers.
Network and Security - Configure/manage NTP, DNS, and implement security standards.
OS Upgrade and Patching - Upgrade/patch Linux OS, configure SSSD and AD, manage disk and security.
High Availability and Compliance - Build/configure HA environments, enforce security, and ensure regulatory compliance.
Server Builds and Management - Install/configure NIS, mail, DNS servers, and centralized syslog servers.
DC Power Tools
Tool Stack -Logic Monitor, MoogSoft, Manage Engine, Beyond Trust Password Safe, Beyond Trust AD Bridge, CommVault compliance Search, Veritas Hubstor etc. - Management and Support
Logic Monitor Administration
Installation and Configuration - Install and configure LogicMonitor Collectors and group servers for monitoring.
Monitoring and Reporting - Configure monitoring settings, create HLD/Templates/SOPs, and integrate with Moogsoft.
Maintenance and Troubleshooting - Backup/restore LogicMonitor Collectors, troubleshoot devices, and modify LogicModules.
Storage Backup & Data Management
Define performance, data segregation, backup, restore, archival, retention, reliability, encryption, security, scheduling, and access control needs.
Recommend hierarchical storage solutions (shared/dedicated, tiered storage, platforms) and procedures to meet requirements and SLRs.
Review and approve storage and backup solutions and procedures.
Procure and manage data storage infrastructure (SAN, NAS, tape, optical).
Provide and manage backup and archival consumables for Client facilities.
Maintain data set placement, manage data catalogs, and configure Nimble SAN and NAS switches.
Notify Client of any data losses or risks.
Perform data and file backups/restores per procedures and SLRs.
Qualifications we seek in you!
Minimum Qualifications / Skills
Bachelor's degree in Computer Science, Information Technology, Electrical Engineering, or a related field. Advanced degrees or relevant professional training are a plus.
Minimum 10 years of experience in data center operations, with at least 5 years in a leadership or senior technical role.
Extensive experience in data center operations, with a proven track record of managing large-scale data center environments.
Preferred Qualifications/ Skills
Relevant certifications from Microsoft, VMWare Citrix and Storage vendors are highly desirable.
Experience with ITIL or other IT service management frameworks.
Familiarity with cloud computing and hybrid data center environments.
Excellent communication and collaboration skills, with the ability to effectively interact with technical and non-technical stakeholders at all levels of the organization.
Strong analytical and problem-solving skills, with the ability to identify root causes of issues and implement effective solutions in a timely manner.
Proven ability to work independently as well as part of a team, with a proactive and self-motivated attitude towards achieving project goals.
Best Regards,
Manohar Swamy
DTAI Hiring Team, Genpact
E:
**************************
Connect on LinkedIn:
Equal Opportunity Statement:
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit
***************
Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training..
Customer Experience & Order Solutions Specialist
Minneapolis, MN jobs
Customer Experience & Order Specialist
Schedule: Monday-Friday, 8:00 AM - 5:00 PM
Pay: $21-$23/hr (DOE)
About the Role
We're looking for a Customer Service Specialist who thrives in a fast-paced environment and enjoys delivering exceptional service. This unique position combines E-Commerce Customer Support with Order Management responsibilities, offering variety and growth for someone who loves helping customers and solving problems.
What You'll Do
Customer Support:
Respond to inquiries via Zendesk, email, chat, and phone with professionalism and care.
Provide order details, assist with product questions, and resolve complaints promptly.
Track shipments and communicate with carriers to ensure timely delivery.
Process returns, issue refunds, and provide shipping labels.
Order Management:
Receive and process customer orders via phone, email, and fax.
Accurately enter orders into systems, confirm details, and ensure compliance with policies.
Prepare sample packets and product information for customers and events.
Generate freight quotes and coordinate shipping logistics.
Collaboration & Reporting:
Document interactions and resolutions in CRM systems.
Communicate trends, issues, and improvement ideas to management.
Assist with special projects and maintain organized records.
What We're Looking For
Experience:
2+ years of customer service experience (B2C preferred).
E-commerce experience and familiarity with Zendesk a plus.
Knowledge of CRM systems (ACT! or similar) is a plus.
Skills:
Strong written and verbal communication skills.
Proficient in Microsoft Office.
Ability to multitask and manage priorities effectively.
Solution-oriented problem-solving mindset.
Other Requirements:
High school diploma or GED.
Comfortable working in-office (and okay with dogs in the workplace!).
Why Join Us?
Competitive pay and consistent weekday schedule.
Opportunity to work on diverse tasks across customer service and order management.
Collaborative team environment with room for growth.
Ready to make an impact? Apply today and help us deliver exceptional service to our customers!
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Ecommerce Operations Specialist - European Expansion
New York, NY jobs
About the Company
We are a leading licensed home goods brand dedicated to combining design, quality, and innovation across global markets. As we continue our strategic expansion into Europe, we are seeking an experienced Ecommerce Project Manager to drive operational efficiency, business growth, and data accuracy and analysis across multiple ecommerce platforms. This role is ideal for a professional with a strong foundation in ecommerce systems, ERP management, understanding of logistics and operations, and analytical reporting who thrives in a structured, results-driven environment.
Position Summary
The Ecommerce Project Manager will play a pivotal role in managing cross-functional ecommerce operations to support the company's European market expansion. This role requires strong project management skills, analytical capability, and business acumen to oversee system accuracy, sales performance, and operational integrity across multiple online channels. The ideal candidate combines technical fluency in ERP systems with strategic problem-solving and a keen attention to detail.
Key Responsibilities
1. Ecommerce Operations & Platform Management
Oversee product listing maintenance, pricing accuracy, and availability across European ecommerce marketplaces.
Coordinate cross-functional activities with logistics, marketing, and merchandising teams to ensure timely product launches and updates.
Ensure all product data is accurate, compliant with local market requirements, and consistent with internal systems.
Support ongoing alignment between ecommerce platforms, ERP systems, and reporting tools to streamline operations.
2. Marketplace Expansion
Lead the launch of new ecommerce platforms expanding our reach in the regional marketplaces throughout Europe.
Collaborate with business stakeholders to gather all required documentation for onboarding new sales channels.
Review and interpret marketplace agreements and contracts to ensure compliance and operational readiness.
Work cross-functionally with technical, logistics, and business teams - as well as external partners - to define workflows, establish system connections, allocate resources, and manage the end-to-end process of platform setup, testing, and go-live execution.
3. ERP & Billing Support
Enter sales, expenses, and related transactions into the ERP system to maintain accurate financial and operational records.
Monitor inventory movement across marketplaces, ensuring all stock levels, transfers, and returns are accurately reflected in the ERP.
Reconcile marketplace and system data regularly to ensure reporting integrity and prevent discrepancies.
Collaborate with accounting and logistics teams to support billing accuracy, order tracking, and fulfillment reporting.
3. Analytical Reporting & Data Management
Develop and maintain reports tracking ecommerce performance, sales trends, and inventory metrics.
Leverage data insights to identify growth opportunities, performance gaps, and optimization potential.
Utilize advanced Excel functions (Pivot Tables, VLOOKUP) and ERP data exports for ongoing analysis.
Provide senior leadership with regular updates on channel performance, operational KPIs, and inventory health.
4. Customer Experience & Support
Manage customer inquiries and order-related issues with timely, accurate responses to ensure a consistent and high-quality service experience.
Monitor customer review to identify and flag recurring issues or opportunities to improve experience and retention.
5. Market & Competitor Research
Conduct research on European ecommerce trends, emerging platforms, and competitive activity.
Provide recommendations on listing strategies, regional optimizations, and enhancements to product imagery and content assets to ensure listings remain best-in-class within each marketplace.
Stay informed on relevant regulatory or logistical developments affecting ecommerce operations in Europe.
6. Project & Administrative Support
Manage workflows, timelines, and project deliverables across departments to ensure timely execution.
Maintain accurate documentation of processes, trackers, and standard operating procedures.
Support process automation and system improvement projects to enhance scalability and efficiency.
Qualifications
3+ years of experience in ecommerce, operations, or project management, ideally within consumer goods or retail.
Strong analytical and data management skills, with proven ability to translate insights into actionable decisions.
Proficiency in Excel (VLOOKUP, Pivot Tables, and conditional formatting).
Understanding of inventory, billing, and order management workflows.
Excellent organizational, communication, and cross-functional coordination skills.
High attention to detail and accuracy in data handling and reporting..
Nice to have:
Bachelor's degree in Business, Marketing, Ecommerce, or related field.
Hands-on experience with ERP systems (e.g., Acumatica, NetSuite, SAP, Oracle)
Experience in European Marketplaces
Fluency in an additional European language
Why Join Us
Join a globally recognized home goods company during a key phase of European expansion.
Collaborate with experienced ecommerce and cross-functional teams in a dynamic, growth-oriented environment.
Contribute to strategic initiatives shaping the future of our international digital business.
Enjoy competitive compensation, comprehensive benefits, and growth opportunities.
Featured benefits
Medical insurance
Vision insurance
Dental insurance
401(k)
Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance
Client Services Associate
New York, NY jobs
Client Service Associate
12 Month Contract (Possible Extension)
Max Pay Rate: $29/Hr. (W-2)
The Client Service Associate partners with associates across Global Client Group to service clients (Institutional and High Net Worth) or Distributors investing in, or distributing the company's products. Under supervision, the role communicates with clients and focuses on supporting the onboarding of new client accounts, delivering reports to clients, and working with business partners to service client needs throughout the client lifecycle. This role collaborates closely with teams across the enterprise to deliver an outstanding client experience.
Key Responsibilities and Duties
Assist in the coordination of client transitions activity (i.e. onboarding, off boarding) in close partnership with relevant company business partners
Support the coordination of account maintenance activities (e.g., amendments to account name, fee schedules, benchmarks, client agreements)
Assist team members to ensure ongoing client contractual obligations are being met
Support the fulfillment of ad-hoc client inquiries and requests
Facilitate and oversee client cash flow requests to ensure proper handling
Help manage client communications to ensure timely and proactive updates are provided
Proactively anticipate client needs and assist in the development of strategies for meeting and exceeding those needs
Update and maintain client and authorized third party contact information via CRM application
Support client meeting preparation by facilitating creation of materials
Help identify, escalate and resolve problems for any issues affecting the client experience
Participate in relevant projects across the department, particularly those which look to mitigate risk, improve operational efficiency, and deliver exceptional client service
Assist to ensures preparation of weekly, monthly and quarterly client reports and presentations to be delivered to clients
Supports the completion of due diligence and client questionnaires
Educational Requirements
University (Degree) Preferred (Not required)
You will receive the following benefits:
Medical Insurance & Health Savings Account (HSA)
401(k)
Paid Sick Time Leave
Pre-tax Commuter Benefit
Motion Recruitment provides IT Staffing Solutions (Contract, Contract-to-Hire, and Direct Hire) in major North American markets. Our unique expertise in today's highest-demand tech skill sets, paired with our deep networks and knowledge of our local technology markets, results in an exemplary track record with candidates and clients.
Applicants must be currently authorized to work in the U.S. on a full-time basis now and in the future.
GIS Editor - Information Processing Specialist
Austin, TX jobs
Title: GIS Editor - Information Processing Specialist
Duration: Fulltime
Experience: 0-2 Years
Desired Skills:
ArcGIS Server | MAP QA
Job Description:
Minimum 1 year of relevant experience in navigation/GIS with below skills.
Ability to complete Client Project Training for all map data layers.
Ability to complete Client Tools Training for map data editing, edit tracking and reporting.
General skills in open-source research for map data corroboration.
Ability to conduct targeted research in registered data sources.
Fluency or ability to gain fluency with mac OS, Numbers, Pages, Slack, Quip, Mail, Calendar, and Client Maps.
Good communication skills.
Microsoft Excel.
SN.
Responsibility of / Expectations from the Role
1 Research issues and edit GIS data per requirements set in the Client ticketing system.
2 Escalate issues to Project Lead where appropriate.
Customer Service Rep
Oakland, CA jobs
Temporary Retail Sales Associate
every Saturday - Schedule: 10:30 a.m. - 5:00 p.m.
Salary = $29.91 per hour
Duties and Responsibilities
Greet and welcome visitors; offer helpful directions to a variety of offerings.
Match offerings to the interests and needs of our guests to sell admission and program tickets, memberships, and merchandise through multiple electronic point-of-sale systems.
Offer personalized welcoming experiences that promote belonging and empower participation and connection.
Provide accurate information and answers in a timely manner about exhibitions, programs, facility usage and events to all visitors, document visitor comments and inquiries in appropriate systems
Serve as an advocate for the visitor while simultaneously promoting the welfare of the museum; communicate with a variety of visitors with diverse interests and abilities to ensure a positive museum experience, resolve visitor complaints to the mutual satisfaction of the visitor and the museum
Serve as greeter, event check-in person, ticket-taker, and/or usher at museum-sponsored or private event programs
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Shared Services Assosiate
Vienna, VA jobs
Shared Services Advisor
Schedule: Hybrid (Onsite 3 days/week)
Experience: 1-5 years
Business Unit: HR Shared Services Center - Leave Management
The Shared Services Advisor provides support, guidance, and issue resolution across multiple HR shared services functions. This role is focused on ensuring smooth leave-management operations, managing employee inquiries, and coordinating with internal stakeholders and external vendors to maintain compliance and efficiency.
Key Responsibilities
Employee Support & Communication
Serve as the primary point of contact for employees following vendor approval of disability claims.
Respond to inbound calls and conduct outbound calls to provide information, clarify processes, and offer guidance.
Case Management
Manage employee-submitted cases, including those requiring detailed research, complex information gathering, and comprehensive responses.
Ensure timely and accurate resolution of inquiries.
Reporting & Data Accuracy
Generate reports to support operations and compliance activities.
Conduct data validations to ensure accuracy and integrity.
System & Record Management
Review and update employee statuses and other HR data within Oracle HCM.
Maintain accurate and compliant documentation.
Vendor & Stakeholder Coordination
Collaborate with vendors, contractors, and internal HR advisors involved in disability claim processing and payments.
Ensure alignment across partners and timely completion of tasks.
Required Skills & Qualifications
Knowledge of shared services operating models and operational efficiency best practices
Strong analytical and problem-solving skills, with a focus on process improvement
Excellent verbal and written communication skills, with a consultative approach
Understanding of compliance, regulatory requirements, and HR policy standards.
About Seneca Resources:
Seneca Resources is client driven provider of strategic Information Technology consulting services and Workforce Solutions to government and industry. Seneca Resources is a leading IT services provider with offices in Reston, Virginia, Alabama and Columbia, Maryland that service clients throughout the United States. The key to our success lies within our strong corporate culture which drives our business. We challenge our staff through engaging work, and we reward our staff through competitive compensation, extensive professional training, and excellent opportunities for career advancement. In turn, we look for only the best and brightest to join our team. We are an Equal Opportunity Employer and value the benefits of diversity in our workplace.
CRM Database Specialist
Lakewood, CO jobs
CRM Database Specialist
Compensation: $44 - $47/hour
Inceed has partnered with a great company to help find a skilled CRM Database Specialist to join their team!
Join a dynamic team focused on modernizing technology within an environmental consulting firm. This opportunity offers a collaborative and flexible work environment, perfect for those who thrive in a family-friendly atmosphere. The role is open to enhance CRM systems and support the marketing team in streamlining processes.
Key Responsibilities & Duties:
Maintain and improve CRM data accuracy and organization
Develop best practices for CRM tool usage
Coordinate with departments to sync information into Uninet
Design and run reports for business development metrics
Support marketing team in CRM implementation
Required Qualifications & Experience:
5+ years in project management with CRM implementation
Experience with Unanet or similar CRM platforms
Proven success in managing full lifecycle projects
Nice to Have Skills & Experience:
Experience in environmental, architectural, or engineering industries
Unanet-issued certificate for Administrator
Background in application development or systems integration
Perks & Benefits:
3 different medical health insurance plans, dental, and vision insurance
Voluntary and Long-term disability insurance
Paid time off, 401k, and holiday pay
Weekly direct deposit or pay card deposit
Other Information:
Hybrid work schedule
Collaborative and friendly team environment
If you are interested in learning more about the CRM Database Specialist opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.
We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Customer Service Representative
New York, NY jobs
Our client is seeking a Patient Retention Coordinator to add to their growing team! The Patient Revenue Coordinator will be responsible for handling escalated customer issues, resolving discrepancies, answering questions, and working with insurance.
The ideal Patient Retention Coordinator will have 2+ years of experience in a Home Healthcare environment.
This role is in person - 5 days on site - in Brooklyn, New York.
DevOps Specialist
Wattsville, VA jobs
T-Solutions: Your Preferred Partner for Global Services and Innovative Solutions
At T-Solutions, we pride ourselves on being the company of choice for those seeking top-tier global services and innovative solutions. Our team comprises highly qualified and uniquely skilled professionals dedicated to delivering services with integrity. We are committed to excellence, enriching our clients, employees, and communities.
Who We Are
T-Solutions is a woman-owned, veteran-owned business based in Chesapeake, Virginia. We specialize in creating exceptional, responsive solutions to complex challenges for our global clients in government contracting. As an innovative and agile provider, we offer specialized technical solutions and a unique set of capabilities that support mission-critical operations and decision-making. Our expertise spans defense, security, maintenance engineering, logistics, and business transformation, ensuring our customers' success in today's dynamic environment. We align our core competencies with our customers' current and future needs, continually adapting emerging and proven technologies to enhance their capabilities.
Career Opportunity
We are currently seeking candidates for an IT Specialist position, located in our Wallops Island, VA station. Surface Combat Systems Center (SCSC) Wallops Island requires support for management, engineering, operation, and technical expertise for activation, operations, maintenance and engineering of equipment, systems, and computer programs in support of all Naval Sea Systems Command (NAVSEA) and Program Executive Office, Integrated Warfare Systems (PEO IWS) missions and projects performed at SCSC. SCSC provides live and simulated integrated warfare capabilities in a net-centric, maritime environment to develop, test, evaluate, and conduct fleet operations and training for the warfighter.
Essential Duties and Responsibilities
Develop, maintain, and troubleshoot software solutions using general purpose and command-line scripting and workflow automation, such as Python, shell scripting, n8n, and C++.
Participate in integration, testing, and data workflows across distributed systems.
Document technical processes, updates, and resolutions in line with mission and organizational standards.
Collaborate with cross-functional teams to resolve issues and achieve operational readiness.
Learn and apply emerging cloud technologies to improve system reliability and performance.
Education, Knowledge, Experience, Skills, and Abilities Required
BS degree in Information Technology, Cybersecurity, Computer Science, Information Systems, Data Science, or Software Engineering from an ABET accredited or NCAE designated institution
OR
One of the following trainings
DAU DCWF WRC 451 System Administrator - Basic Playlist
CIN A-531-0767 Tactical Computers and Network Operator
NEC C28A Ship's Signal Exploitation Equipment Increment Foxtrot (SSEE INC F) Maintenance Technician
OR
One of the following certifications
Certified Network Defender (CND)
CompTIA A+
CompTIA Network+
Familiarity with CI/CD pipelines, containerization, or Kubernetes.
Prior experience with Linux is desired.
Basic understanding of networking fundamentals.
Experience in mission support or DoD environments is a plus.
Qualifications
Active DoD Secret security clearance is highly desired, however candidates who are eligible to obtain and maintain a DoD Secret security clearance will be considered. If the selected candidate does not hold an active clearance, he/she will receive a contingent offer. A start date will be established once an interim Secret clearance is granted.
Must be a U.S. citizen.
Must have reliable transportation to and from various work locations.
Must maintain the capability to communicate with their supervisor and/or manager when not in the office.
Physical Requirements
Sitting for long periods of time, standing, walking, crouching, and kneeling.
Reaching, handling, using equipment, keyboards, and mobile devices.
Ability to lift items weighing up to 20 lbs.
Care Advocate - 245013
Dallas, TX jobs
Direct Hire Opportunity with a great organization!
Onsite opportunity in Dallas with hybrid remote potential in the future based on performance
Opportunity to earn bonuses on a monthly basis based on performance after training
Shift - 8 hour shift within their hours of operation which are 7am to 8pm Mon to Fri (must have open availability during their hours of operation)
Start date - January 5th
Responsibilities:
Handle full care coordination for members and maintain close communication to educate members on how their benefits work
Assist members with finding a provider in network for surgeries
Assist with scheduling procedures
Handle inbound and outbound calls
Send referrals
Confirm appointments with patients and provider offices
Taking information from members and logging this correctly into the CRM system
Assist with booking travel
Coordinate follow up appointments
Call provider offices to request medical records
Qualifications:
Bachelor's or Associate's Degree required
Exceptional customer service skills
Ability to commute to and work in the Dallas office daily
Ability to work in a fast paced environment
Empathetic
Preferred Qualifications:
Healthcare experience
Cell Processing Specialist
Frederick, MD jobs
Everyone at this facility is grounded by one common goal - curing cancer. Every single day, we seek to establish a direct line between that purpose and our day-to-day work. Would you like to join us in this mission?
We are seeking a highly motivated, Cell Therapy Specialist to join our newly formed Cell Therapy Manufacturing team at our brand new, state of the art, commercial Cell Therapy facility in Frederick, Maryland.
The Cell Therapy Specialist will perform and/or verify all tasks associated with the manufacture of commercial product following batch records and standard operating procedures (SOPs) to ensure safe and compliant operations as well as works as part of a team to execute GMP runs in close collaboration with Materials Management, Quality Control and Quality Assurance.
Are you passionate about making an impact on people's lives? Would you be excited to work for a company leading the way in developing and producing unique, innovative immunotherapies? Do you have a background in cGMP manufacturing? If the answer is yes, we'd like to consider you!
Responsibilities (include but are not limited to):
To be considered for this role, you must meet the following basic criteria:
• Successfully troubleshoots processing and equipment issues while communicating said issues to management
• Completes required training assignments to maintain necessary technical skills and knowledge and to ensure compliance with cGMP requirements
• Authors and/or revises SOPs that are technically sound, provides clear instructions to align with cGMP requirements, and supports efficient operations
• Routinely monitors, cleans, prepares and operates sophisticated automated cell processing, cell expansion and filling equipment in Grade B/C clean rooms. All required PPE and gowning for classified GMP manufacturing areas are provided by the company.
• Finds opportunities for improvement in manufacturing efficiencies and compliance while assisting with investigations/deviations and change controls
• Ability to wear a respirator during use of certain cleaning chemicals
Basic Qualifications:
• Bachelor's Degree in Life Sciences Field
• Associates Degree in Life Sciences Field with 1+ years of biotech experience or
• High School Diploma with 2+ years of cGMP experience
OTDR Specialist
Chicago, IL jobs
We are looking for a highly skilled Field Engineer to join our team, specializing in OTDR (Optical Time Domain Reflectometer) testing and Fiber Optic Network troubleshooting.
The Field Engineer will be responsible for diagnosing, troubleshooting, and repairing Fiber optic links in large-scale data centre environments. The role involves extensive travel to customer sites,
including major clients such as Amazon, Comcast, Google, Microsoft, Meta, and others.
Key Responsibilities:
Conduct OTDR testing to diagnose defects, breaks, and bends in Fiber optic cables on large Data Centre Sites like (Amazon, Comcast, Google, Microsoft, Meta, and others)
Identify Fiber count, location, and possible damage using OTDR equipment.
Perform troubleshooting and repair of Fiber optic links at customer sites.
Operate and configure OTDR machines, including EXFO and JDSU models.
Execute Fiber splicing and testing procedures to ensure network integrity.
Work with both ISP (Inside Plant) and OSP (Outside Plant) network infrastructures.
Interpret and analyse OTDR trace diagrams and return time calculations for troubleshooting.
Preferred Qualifications:
Previous experience working with major telecom or data centre clients.
Certifications related to Fiber optics or OTDR testing (e.g., CFOT, FOA, or equivalent).
Knowledge of high-power laser signal testing procedures and network troubleshooting techniques.
Why Join Us?
Opportunity to work with leading technology companies and data centres.
Hands-on experience with cutting-edge Fiber optic network testing equipment.
Competitive salary and benefits package.
Dynamic and challenging field-based work environment
If you are a highly motivated and skilled Field Engineer with expertise in OTDR testing and Fiber optic network troubleshooting, we encourage you to apply and be part of our growing team!
SAP FICO Specialist
Irvine, CA jobs
Title: Digital & IT SAP FICO Specialist
Salary range: $130k-$155k
US Citizen only
Exp: SME Finance & Controlling
SAP configuration
Manufacturing background preferred
POSITION SUMMARY:
The SAP Finance and Controlling functional subject matter expert is accountable for ensuring the SAP solution provided to the customer is fit for purpose, consistent across businesses, aligns with the company'sSAP template and satisfies the business requirements. Knowledge areas are SAP ECC 6.0 and S/4 in-depth knowledge of the modules for Finance, Controlling and Project Systems but as the role is broad additional SAP modules knowledge will be beneficial.
RESPONSIBILITIES:
Act as the subject matter expert to projects on SAP FICO functional modules in the role arena and advise on what the art of the possible is.
Elicit requirements using interviews, process reviews, shadowing, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, and task & workflow analysis. This will either be as an individual SAP Subject Matter Expert or in conjunction with a Business Analyst.
Critically evaluate information gathered from multiple sources, reconcile conflicts, identify, and close gaps, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
Proactively communicate and collaborate with external and internal customers to analyze information needs and SAP functional requirements and deliver appropriate artefacts on standard templates, including but not limited to Process Flows, Technical Design, Solution Design, User Stories, Use Cases, GUI Screen and Interface designs.
Successfully engage in multiple initiatives simultaneously.
Interpret customer business needs and translate them into application and operational requirements.
Act as the liaison between the customer community and the SAP application teams regards SAP capability.
Collaborate with developers and subject matter experts to establish the technical vision and analyze trade-offs between usability, functionality and performance needs.
Implement and deploy SAP template solution to achieve defined business goals to design, maintain, deploy solution for Finance and controlling component and cross functional components such as production planning, procurement etc.
Owns and manages the design, documentation and implementation of processes and process improvements in conjunction with process owners, Super Users, SAP functional specialists and third-party as part of the SAP CoE. Initiates continuous improvements activities to increase the efficiency of the business information systems and meet global business objectives.
QUALIFICATIONS:
4-year University / College Degree and relevant technical / business certifications
Five or more years experience in Information Technology
Experience in security best practices and compliancy requirements for area of expertise
Ability to travel as needed
Available to provide after-hours technical support as needed
Additional SAP Qualifications:
A minimum of 5 years SAP full cycle implementation experience in Financial Accounting, Controlling and Management Accounting as well as support experience.
Experienced SAP finance and controlling subject matter expert who is able to engage with business, extract business requirements and configure SAP solutions.
Must have worked in customized processes and SAP Template solutions within the SAP arena.
Must have worked in RICEFW developments, exposure to BAPI, Integration, User exits.
Excellent verbal and written communication skills and the ability to interact professionally with a diverse stakeholder group including executives, managers, business process owners and subject matter experts.
Identify and manage senior stakeholders, evaluate their interests and establish effective communication channels ensuring effective stakeholder management and engagement.
Specify requirements for toolset adaptions, acceptance testing of implemented solutions, develop migration strategies and plans.
Provide Technical expertise within their functional area with the team, prove accountability and be a role models to others.
Ensure processes, deliverables and responsibilities are fully aligned with strategic priorities / goals of the organization.
Good appreciation of systems design and SAP configuration.
Working knowledge of appropriate legislation, accounting standards, including the Data Protection Act, DFARS and ITARS.
Day-to-day use of Microsoft Outlook, Excel, Word, Visio & PowerPoint
Able to facilitate workshops, lead discussions and gain consensus views on decisions.
Knowledge of business processes, commercial drivers and activities.
Financial Services Representative
Chicago, IL jobs
Our client is seeking several motivated individual to join our Institutional Services groups. The ideal candidate will have a strong math and technical aptitude, the ability to troubleshoot and explain complex subjects, and the capacity to identify opportunities for technology-based improvements. The successful candidate will be motivated, have strong initiative, analytical and methodical.
Responsibilities:
Resolve routine and complex client service issues in a thorough and expeditious manner, utilizing sound judgment with an emphasis on courtesy.
Client inquiries typically encompass a broad array of themes including:
Operability of IB Trader Workstation, Web Trader and Mobile Trader execution platforms including trading modules and analytical tools;
Cash deposit and withdrawal activity, position transfers, and account administrative functions.
Product availability and attributes; Exchange, clearing and depository functions; Order types and routing logic;
Order status, trade and delivery settlement, exercise & assignment, expiration processing, and corporate actions.
Margin calculations; Commission structure, interest, and fee.
Coordinate activities with other local and international Customer Service divisions and interaction with external departments such as Programming, Clearing, Cashiering and Compliance on common issues.
Customer service is the primary function where calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures. Uses computerized system for tracking, information gathering, and/or troubleshooting. Requires general knowledge of the organization, products, and/or services to assess needs and suggest solutions.
Required Qualifications:
Experience in financial services position (e.g., brokerage, banking, trading, exchange, or clearinghouse) preferred but not required.
Strong verbal and written communication skills to accommodate client inquiries directed via telephone, email, or online chat.
In depth understanding of the following financial instruments: stocks, securities options, futures, options on futures, foreign exchange, and fixed income.
Working knowledge of various exchange operations and regulations, product offerings and specifications, execution platforms and rules, and margin methodologies.
Multi-language skills an advantage URGENT NEED FOR PORTUGUESE AND SPANISH
Bachelor's or advanced degree is required.
If you meet the required qualifications and are interested in this role, please apply today.
The Solomon Page Distinction
Our teams, comprised of subject matter experts, develop an interest in your preferences and goals and we act as an advisor for your career advancement. Solomon Page has an extensive network of established clients which allows us to present opportunities that are well-suited to your respective goals and needs - this specialized approach sets us apart in the industries we serve.
About Solomon Page
Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn.
Opportunity Awaits.
Encounter Review Specialist - 248783
Seattle, WA jobs
Key Responsibilities
Manage the encounter work queue, ensuring accurate documentation and narratives for clinical and payor review.
Submit claims based on completed encounter reviews for Medicaid.
Conduct insurance verification efficiently.
Assist with follow-up and manage claim denials if necessary.
Update DAR in the EPIC system.
Qualifications
2+ years of medical administrative experience.
2+ years of experience in behavioral health.
Experience in insurance verification or encounter reviews.
Proficiency in EPIC and Microsoft Office, particularly Excel.
Billing or related certification preferred.
Experience
Minimum of 2+ years in medical administration and behavioral health.
Expertise in insurance verification and encounter reviews.
Skills
Technical proficiency in EPIC and Microsoft Office, especially Excel.
Additional Requirements
Mon - Fri (8am - 5:30pm).