Service Supervisor jobs at Rose Hills Mortuary

The Food Service Supervisor at Stockton Correctional supervises inmates to ensure that meal and food items are prepared in accordance with production plans. In this role, you will train workers in methods of performing duties, as well as assign and coordinate work to promote the efficiency of operations. This person is also responsible for the sanitation of the facility and maintaining personal safety, by conforming to all standards and regulations. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs. Benefits: Full Health Benefits, 401k*, Vacation/PTO, Holiday Pay, College Tuition Assistance, Free Shift Meals & MORE! Starting Pay: $16-$18/hour Job Responsibilities ? Adhere to and maintain preparation and production guidelines according to Aramark standards by reviewing and approving production and temperature logs. ? Supervise inmates in food preparation and tray assembly. ? Ensure timely, efficient meal service and all Aramark guidelines are being met. ? Participate in preparation and serving of meals ? Prints and distribute recipes. ? Direct inmates in the use of Aramark recipes and train on proper cooking procedures. ? Ensure proper portions and any special dietary requirements are fulfilled. ? Obtain accurate daily population counts and review with staff. ? Adhere to security policies and procedures. Ensure storage areas are locked at all times. ? Ensure that all kitchen tools and equipment are returned to their designated secure area. Ensure all keys are returned and secured. ? Determines work procedures, prepares work schedules and sanitation schedules while ensuring that cooks, inmates and/or food service workers adhere to the assigned schedule. ? Assist in conducting inventory, properly receiving, and storing food and food related items. Requisition orders as needed for approval. ? Participates in the preparation/5 P?s (Participation, Pulls, Production, Portion Control, and Postproduction), storage and assembly of meals and food items. ? Follows the Company?s Standard of Operation for food handling and storage. Follows HACCP policies and procedures regarding proper food handling procedures. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications ? Must be over 18 years of age ? Minimum of one (1) year of food prep or related work preferred ? Previous supervisory experience preferred ? Previous experience interacting with inmates a plus ? Ability to motivate and supervise inmates and/or team members to attain quality and quantity of food production in a correctional work environment ? Must be able to obtain a food safety certification ? Ability to work independently with limited supervision ? Ability to exercise good judgment and tact ? Must be able to follow basic safety procedures and policies ? Must qualify for and maintain correctional facility security clearance This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.

The Food Service Supervisor at Norton/Stockton Correctional Facility supervises inmates to ensure that meal and food items are prepared in accordance with production plans. In this role, you will train workers in methods of performing duties, as well as assign and coordinate work to promote the efficiency of operations. This person is also responsible for the sanitation of the facility and maintaining personal safety, by conforming to all standards and regulations. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs. Benefits: Full Health Benefits, 401k*, Vacation/PTO, Holiday Pay, College Tuition Assistance, Free Shift Meals & MORE! Starting Pay: $16/hour Job Responsibilities ? Produce and maintain work schedules and may prepare production packets (Production sheets and recipes). ? Direct daily activities. ? Maintains food production that ensures the safety and quality of food according to policies, procedures, and department requirements. ? Ensure that food items are stored in a safe, organized, and hazard-free environment. ? Maintain all serving schedules; ensure that all food items are served per menu specifications in a safe and appropriate manner following Aramark policies and procedures. ? Maintain a sanitary department following health and safety codes and regulations. ? Maintain accurate inventory on a weekly basis. ? May prepare orders as needed to ensure accurate production for location. ? Supervise and evaluate employees; counsel; promote employee growth, efficiency, morale, and teamwork. ? Maintain a safe and hazard-free working environment. ? Train/mentor other food service workers. ? Maintain logs on all maintenance required on equipment within the department. ? Ensure all food safety/temperature logs are completed with appropriate corrective action, as necessary. ? Perform preventative maintenance checklist. ? Recommend replacement of existing equipment to meet needs of facility. ? Proficiency in multi-tasking. ? Perform other duties as requested by the Food Service Director or Manager whenever his/her skill and/or experience would be vital to initiate, coordinate, or complete any given program. ? Must fill in for absent employees at location, as necessary. ? Maintain knowledge of daily catering events and confirm they are prepared and delivered on time. ? Be able to work occasional night and weekend catered events. ? Attend food service meetings with staff. ? Maintain communication with staff (including office staff, e-mail, phone calls, inter-office mail, etc). ? May perform cashier duties as the need arises. ? Promote good public relations. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications ? Must read, write, and understand verbal instructions ? Must complete a sanitation course either before or during first year ? Must be knowledgeable in operating an efficient cost-effective program. ? Ability to perform basic arithmetic ? Maintain emotional control under stress ? Ability to resolve interpersonal situations ? Strong organizational skills About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.

Full-Time | Competitive Pay | Leadership Opportunity in Outpatient Care Are you an experienced Imaging Technologist with strong CT expertise and a passion for leading high-performing clinical teams? Cornerstone Staffing Solutions is partnering with a respected outpatient healthcare organization to find an Imaging Services Assistant Manager who will help oversee daily department operations while supporting high-quality patient care. If you thrive in a collaborative environment, enjoy mentoring technologists, and have a strong foundation in CT and multimodality imaging workflow, we encourage you to apply. Position Summary The Imaging Services Assistant Manager supports the Imaging Services leadership team in coordinating day-to-day operations across multiple diagnostic imaging modalities. This role includes supervising technologists and support staff, ensuring efficient clinical workflows, maintaining regulatory compliance, promoting quality standards, and delivering an exceptional patient experience. This position also performs hands-on imaging duties as needed (within scope of certification), with significant emphasis on Computed Tomography (CT). Key Responsibilities Operational Leadership • Assist in managing daily operations of the imaging department to ensure smooth, timely patient flow. • Support staffing oversight including scheduling, workload distribution, onboarding, mentoring, and performance guidance. • Maintain a culture of safety, service excellence, and team collaboration. Clinical & Technical Duties • Perform imaging procedures within licensure scope, with required competency in Computed Tomography (CT). • Support additional modalities such as X-Ray, Ultrasound, Mammography, or DEXA depending on certifications. • Ensure equipment functionality, coordinate maintenance, and uphold quality control standards. • Promote consistent adherence to imaging protocols and established clinical best practices. Regulatory & Quality Compliance • Assist with maintaining readiness for regulatory inspections and accreditation reviews. • Support department documentation, QA audits, safety protocols, and compliance programs. • Participate in continuous improvement initiatives that enhance patient safety and imaging quality. Communication & Collaboration • Work closely with technologists, physicians, radiologists, and administrative personnel. • Communicate workflow changes, department updates, and performance expectations to staff. • Provide operational insights to leadership to support planning, budgeting, and departmental goals. Required Qualifications • Associate degree in Radiologic Technology or equivalent educational background. • Active ARRT certification and state Radiologic Technologist license. • Computed Tomography (CT) certification or documented CT competency is required. • Current BLS certification. • Experience performing imaging procedures in a CT environment. • Prior leadership experience (lead tech, charge tech, or supervisory role) strongly preferred. • Proficiency with PACS, RIS, and EMR systems. • Strong communication, leadership, and problem-solving skills. Preferred Qualifications • Experience overseeing or supporting multiple imaging modalities. • Familiarity with quality control programs, imaging accreditation processes, or regulatory standards. • Ability to manage multiple priorities in a fast-paced clinical setting. Schedule & Work Environment • Full-time position, primarily weekday shifts. • May require occasional flexibility based on departmental needs. • Role involves standing, moving equipment, and assisting patients during procedures. Why Work With Us? • Competitive pay and opportunity for advancement • Supportive leadership environment • Exposure to a wide range of imaging modalities • Meaningful role contributing to patient care excellence

We are seeking a skilled and motivated Service Desk Lead to oversee our IT support team and ensure the efficient delivery of technical support services to our organization. The ideal candidate will possess strong technical acumen, proven leadership experience, and a passion for problem-solving and continuous improvement. This role will play a pivotal part in managing end-user support, driving process improvements, and leveraging modern technologies to meet organizational needs. Key Responsibilities Lead the service desk team by managing daily operations, providing guidance, and fostering a culture of excellence in IT support service delivery. Act as the main escalation point for technical issues and ensure timely resolution to meet Service Level Agreements (SLAs). Oversee the deployment, configuration, and management of Microsoft Office 365 (hybrid environment), Windows operating systems, and Active Directory. Manage Microsoft Intune for software testing, pushing, and deployment through centralized management tools and processes. Implement and maintain ITIL-aligned service management processes and tools, using IT Service Management (ITSM) platforms for ticketing and reporting. Develop, document, and maintain knowledge articles, ensuring smooth knowledge-sharing among support staff. Drive continuous learning for the team, ensuring the adoption of best practices and mastery of new technologies in the IT ecosystem. Oversee and enforce end-user device management, software deployment tools, and modern endpoint security through robust solutions. Maintain up-to-date certifications and promote certification-focused upskilling among team members. Collaborate with other IT teams to enhance security, cloud identity management, and system integrations. Basic Qualifications Bachelor's degree in Computer Science, Information Systems, or a related field. Minimum of 3+ years of experience in IT support roles, with at least 2+ years in a leadership position managing IT support operations. Strong technical expertise in hybrid environments using Microsoft Office 365, Windows operating systems, Active Directory, and Microsoft Intune. Demonstrated experience with software deployment processes and centralized management technologies. ITIL certification and additional IT certifications (e.g., CompTIA A+, Microsoft certifications). Excellent leadership and team management skills, with strong communication and problem-solving abilities. Experience with ITSM tools and remote support technologies for effective service delivery. Proficient knowledge of end-user device management, security solutions, and software deployment tools. Proven problem-solving and analytical thinking with a focus on creating user-centric solutions. Excellent written documentation skills for team processes, knowledge bases, and policy documentation. Preferred Qualifications Advanced certifications from Microsoft or within the Identity and Access Management (IAM) domain. Knowledge of operating in large IT environments with over 3,000 users, multiple domains, and Office 365 (O365) tenants. Experience implementing and managing modern endpoint detection and response (EDR) tools. Familiarity with cloud platforms like Azure, AWS, and their respective IAM components.

Perm - Director of Transplant Services (Days) - Dallas, TX Permanent - Leadership Specialty: Director of Transplant Services Schedule: Monday-Friday, 8:00 AM - 5:00 PM Shifts: Days Compensation Hourly Range: $61.06 to $103.85 Job Summary The Director of Transplant Services leads the operational, clinical, and strategic direction of the transplant program at Dallas TX. This role ensures seamless integration of services, program growth, quality outcomes, and compliance with accreditation standards. The director collaborates with medical leadership to develop, implement, and monitor a person-centered care model and community outreach initiatives. This position involves managing teams, improving care pathways, and optimizing patient access and engagement. Key Responsibilities Partner with the Program Medical Director to lead operational and strategic initiatives across the transplant service line. Implement clinical best practices, standardized documentation, and enhanced care coordination. Develop and oversee innovative care models to improve patient outcomes and reduce variations in care. Foster strong communication and collaboration across Parkland Health and community partners. Streamline and standardize processes to ensure reliability, sustainability, and improved access to care. Maintain and strengthen program accreditation and regulatory compliance. Facilitate multidisciplinary team meetings with nursing and medical leadership. Participate in quality initiatives, certifications, and credentialing activities. Support involvement in CMS Innovation programs and alternative payment models. Build community partnerships to enhance access to resources and patient engagement. Represent Parkland in state and national transplant organizations and conferences. Required Skills & Abilities Strong understanding of transplant program standards, accreditation requirements, and data platforms Expertise in clinical operations, program evaluation, and outcome management Excellent communication skills across clinical and administrative teams Ability to manage multiple operational teams and execute strategic goals Strong leadership, staff development, and team motivation skills Experience with community engagement and patient-centered care Fiscal management knowledge (budgets, grants, personnel) Strong writing skills for reports, grants, and educational materials Proficient in Windows-based software (Word, Excel, database systems) Education & Experience Requirements Education (Required) Master's degree in nursing, Business Administration, Health Administration, or related field Experience (Required) 8+ years professional experience in: Transplant Services Peritoneal Dialysis operations Benefits Medical, Dental, Vision Life Insurance Disability Coverage Flexible Spending Accounts *Offered pay rate will be based on education, experience, and healthcare credentials. Pride Health provides a comprehensive benefits package, including medical, dental, and vision insurance, flexible spending accounts, company-paid life and long-term disability insurance, and optional supplemental life insurance for employees, spouses, and children. Additional perks include short-term disability, accident and critical illness coverage, identity theft protection, a 403b retirement plan, and tuition reimbursement of up to $4,000 annually for full-time employees. Interested? Apply now! About Pride Health Pride Health is Pride Global's healthcare staffing branch, providing recruitment solutions for healthcare professionals and the industry at large since 2010. As a minority-owned business that delivers exceptional service to its clients and candidates by capitalizing on diverse recruiting, account management, and staffing backgrounds, Pride Health's expert team provides tailored and swift sourcing solutions to help connect healthcare talent with their dream jobs. Our personalized approach within the industry shines through as we continue cultivating honest and open relationships with our network of healthcare professionals, creating an unparalleled environment of trust and loyalty. Equal Employment Opportunity Statement As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Team Lead, Repair & Maintenance Technician Contract: 1 Month contract starting January 5th Shift: 7:30am start time, 8 hr shift Mon-Fri We are putting together a team of four (4) Data Center Services Technicians to support our client's data center environment across several different buildings at their New Albany Campus. The ideal candidate is a proactive, detail-driven professional with a passion for physical infrastructure, a strong safety mindset, and the ability to adapt in a fast-paced, physically demanding environment. This role offers the opportunity to contribute to meaningful upgrades within world-class data centers-while gaining highly marketable experience in infrastructure delivery at scale. Basic Qualifications: Comfortable working with power tools Ability to work independently and/or with minimal direction High school diploma or equivalent; technical training or certifications in carpentry, mechanics, construction, HVAC, or general contracting are a plus. Proficient in using a tape measure to take precise measurements, including down to 1/16th of an inch. Skilled in using hand and power tools for fabrication, assembly, and installation. Strong problem-solving abilities with a demonstrated history of creating solutions based on technical documentation. Ability to lift 50 pounds, stand for extended periods, and work in conditions ranging from 90-120 degrees. Background: construction, carpentry, mechanics, or other trades professions Leadership: capable of following and creating documentation, keeping a small team organized and on schedule Responsibilities: Install new door hinges with nuts, bolts, and washers with ratchets and wrenches Updating spreadsheets with team progress and tracking deliverables Install new aluminum doorstops with drills and other power tools Enforce safe tool usage and promote team accountability regarding quality and safety standards. Maintain a clean, organized work environment and manage tools and equipment responsibly.

Our client, a luxury fashion brand, is seeking an Inventory Supervisor to ensure the efficient flow of goods in and out of their boutique in San Francisco, CA. The Inventory Supervisor plays a key role in supporting both back-of-house operations and client-facing success, working alongside a dynamic, collaborative team. Job Duties: Oversee inventory operations to uphold standards and deliver an exceptional client experience. Supervise and train inventory team members, ensuring compliance and accuracy. Process incoming stock, record inventory in the system, and organize stock areas for optimal efficiency. Prepare and ship outbound merchandise according to established standards. Execute stock cycle counts and annual physical inventory with guidance from the Operations Lead. Maintain in-store presence to facilitate opening and closing procedures, receiving inventory, and supporting sales through timely product availability. Foster strong relationships across the boutique to promote teamwork and trust. Introduce innovative ideas to improve inventory processes and operational flow. Additional duties as needed and assigned. Job Qualifications: 2+ years of related experience in inventory or logistics. High School Diploma required; additional education is a plus. Strong communication skills with consistent follow-through. High attention to detail and accuracy in inventory and logistics tasks. Ability to multitask and prioritize in a fast-paced environment. Collaborative, reliable, and proactive in problem-solving. Comfortable leading by example and partnering with cross-functional teams. Flexible schedule with availability for late nights, weekends, and holidays as needed. Excellent organizational and time-management skills. Previous supervisory experience preferred. Ability to stand for duration of shift and lift up to 50lbs. Salary: $24.30 - $30.23 The description above is intended to describe the general nature and level of work being performed and is not an exhaustive list of all duties, responsibilities, and qualifications required. While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you! If you believe you are a great candidate for this position, and the salary listed does not meet your expectations, we would still love to speak to you! PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. This role may also be eligible for additional compensation including incentive pay, discretionary bonuses, and a comprehensive benefits package, details of which will be provided during the hiring process. Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, marital or veteran status, disability, genetic information, or any other protected status under applicable law. We will provide reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation during the application or hiring process, please contact **************** For positions subject to “Fair Chance” laws (including but not limited to California, Colorado, New York City, Los Angeles, and other jurisdictions), PCG will consider qualified applicants with arrest and conviction records in a manner consistent with applicable law. Please refer to our website: ***************** for access to our Right to Work and E-Verify.

LHH Recruitment Solutions is working with a healthcare client in Central Long Island to fill a SUPERVISOR OF PHYSICIAN BILLING FOLLOW UP position. Ideal candidates have 5 years of physician billing follow up experience in a fast paced environment. The role is on-site 5 days/week. Compensation includes a full benefits package including health, dental and vision insurance. Annual compensation will range from $65-$80K. Education: High School Diploma or GED - College Preferred 3 years of Supervisory Experience Skills: Maintains current industry knowledge including HIPAA regulations. Proficiency in EPIC. Full knowledge of ICD9/10 and CPT coding. Knowledge of NYS Third Party Regulations. Expertise in credit and collection practices. CPC, CCS or CCSP REQUIRED ***Must be authorized to work in the U.S. without employer sponsorship.*** If you or someone in your network fit this profile and would like to apply for this position, please submit your application alongside your resume using the link in this posting. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance #LHH / #JobOpening / #HiringNow / #NowHiring / #Hiring / #WorkWithUs / #JobAlert / #JobSearch / #JobVacancy / #CareerOpportunity / #HotJobs / #JoinOurTeam / #JobSeekers / #CareerGoals / #JobHunt / #HealthcareJobs / #NewYorkJobs / #USJobs

Job Description Seeking a Physician Billing Insurance Follow-up Supervisor to work for a rapidly growing medical management company in the Farmingdale/Melville area. This position REQUIRES three (3) years or supervisory experience, three (3) years of Insurance Follow-up, multi-specialty experience, and knowledge of Medicare, Medicaid and Government HMO insurance follow-up. As the Supervisor - Insurance follow-up you will act as liaison between departments, director, management and staff.

83000.00 USD - 106000.00 USD Our client, an Am Law 100 firm, is seeking an Administrative Supervisor for its Los Angeles office. Reporting to the Director of Business Operations, this role is responsible for overseeing daily administrative functions, supervising office staff, and supporting the implementation of firm wide initiatives at the local level. Key Responsibilities: Oversee day-to-day operations of departments including Client Services, Paralegals, Office Services, Records, Facilities, and Reception Supervise staff, manage workflow, and ensure department priorities and resources are aligned Coordinate and implement firmwide initiatives and local office projects, including moves, maintenance, and security Plan and execute office events and contribute to employee onboarding and integration Maintain vendor relationships and administrative files, generate reports and presentations Support budgeting processes, including planning, tracking, and reconciliation for assigned departments Assist in hiring and onboarding of administrative staff Act as a liaison between the local office and firm leadership on operational matters Qualifications: Bachelors degree preferred Minimum 6 years of experience in a legal or professional services environment required At least 2 years of supervisory experience preferred Proficiency in Microsoft Office Suite; familiarity with budget management and office services best practices Strong organizational, interpersonal, and communication skills This is a hybrid position with occasional overtime as needed. The ideal candidate will be proactive, collaborative, and experienced in managing office operations in a fast-paced, professional environment. Location Los Angeles, California, United States Salary 83,000.00 - 106,000.00 (USD) Package Details Full benefits & bonus

Employment Type: Direct Hire Salary Range: $42K - $64K Monthly Bonus: Up to $250 based on performance metrics Work Hours: Must be flexible to work 1st, 2nd, or 3rd shift as required On-Call: Rotational weekend on-call duties (every 5th weekend) Location: Rock Hill, SC 29732 (100% onsite) Wheeler Staffing Partners is seeking a Patient Access Supervisor to oversee the emergency department registration team in Rock Hill, SC. This position requires hands-on leadership, flexibility to cover all shifts, and strong experience managing a 24/7 hospital team. The Patient Access Supervisor will be responsible for guiding, mentoring, and training patient access staff while ensuring efficient operations and adherence to policies. Key Responsibilities Team Leadership & Support: Provide daily training, guidance, and mentorship to new and existing patient access staff. Operational Management: Assist in planning and managing patient registration processes, including Admitting, Centralized Scheduling, and the Emergency Department. Customer Service: Maintain high levels of patient satisfaction by addressing and resolving escalated issues. Policy & Compliance: Enforce departmental policies and procedures, ensuring compliance with hospital and corporate guidelines. Performance Monitoring: Track and report key performance metrics, including financial clearance and registration efficiency. Patient Access Functions: Perform registration tasks as needed, ensuring smooth daily operations. Shift Flexibility & On-Call Rotation: Participate in a rotating leadership schedule, covering late shifts (10 AM - 7 PM or 11 AM - 8 PM) and taking calls for two emergency departments. Supervisory Responsibilities Oversee a team of 25 direct reports in the ER registration department. Work alongside leadership to maintain a collaborative, "all hands on deck" culture. Qualifications Education: High School Diploma or equivalent (Required) Associate or Bachelor's degree in Business, Accounting, Medical Administration, or related field (Preferred) Experience: 4+ years of experience in a medical facility, health insurance, or related field (Required) 5+ years in Patient Access (Preferred) 2+ years in a supervisory or lead role (Preferred) Experience working in a hospital environment and managing a 24/7 team (Required) Skills & Competencies: Strong leadership and organizational skills Ability to multitask in a fast-paced healthcare setting Knowledge of Revenue Cycle Management and regulatory compliance Proficiency in healthcare information systems and patient registration software Excellent communication and problem-solving skills Apply Today! This is an excellent opportunity for a motivated healthcare professional looking to advance in hospital operations. If you're flexible, adaptable, and experienced in patient access supervision, we want to hear from you!

Development Supervisor Compensation: $115,000 - $130,000 annually, depending on experience Inceed has partnered with a great company to help find a skilled Development Supervisor to join their team! Join a dynamic team as a Development Supervisor, leading a group of talented developers in creating scalable and secure software solutions. This is an exciting opportunity to work on modernization projects, transitioning from legacy systems to new technologies, and driving innovation within the company. This role is open due to growth, and offers the chance to make a significant impact in a supportive environment with a strong corporate backing. Key Responsibilities & Duties: Manage day-to-day activities of development teams Collaborate with stakeholders to scope and deliver projects on time Oversee development metrics and support for assigned systems Introduce automation and improvements to development processes Discuss development best practices with technical and non-technical audiences Required Qualifications & Experience: Minimum 7 years of professional experience in software development management At least 2 years supervising development staff at team lead level or higher Expertise in Systems Development Lifecycle and project management Proficiency in JavaScript and SQL Nice to Have Skills & Experience: Experience with PL/SQL Exposure to large-scale multidisciplinary projects Perks & Benefits: This opportunity includes a comprehensive and competitive benefits package-details will be shared during later stages of the hiring process. If you are interested in learning more about the Development Supervisor opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time. We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them. Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. #IND

Title: Nursing Team Lead Status: Full-Time Salary: Salary to be discussed with a Bryant Staffing Solutions Recruiter. Visa Support: Not Available A dynamic pediatric healthcare team in Raleigh is seeking an experienced and motivated Nursing Team Lead. This role is essential to the coordination of patient care and the efficient flow of clinical operations. Ideal candidates are licensed RNs or LPNs with pediatric experience, a strong leadership presence, and a passion for delivering high-quality, compassionate care. Key Responsibilities: Monitor clinic schedules and optimize workflow to maintain clinical efficiency Support training and onboarding of new staff; provide performance feedback Assist in the implementation and management of electronic medical record systems Conduct clinical audits to ensure staff development and compliance Collaborate with leadership to support daily operations and team objectives Uphold all regulatory standards (OSHA, CLIA, HIPAA) Travel to additional clinic sites when necessary Qualifications: Current RN or LPN license in North Carolina Minimum two years of pediatric nursing experience preferred Strong clinical, communication, and decision-making skills Proven ability to lead, delegate, and work both independently and within a team High School Diploma or equivalent required; a degree in a biological, chemical, or physical science is preferred BCLS certification required Why Relocate to Raleigh? Raleigh offers a vibrant mix of city and suburban life, with a lower cost of living compared to major metro areas. Enjoy outdoor activities in nearby parks and trails, a thriving food and nightlife scene, and access to renowned universities and cultural venues.

The Supervisor I-Member & Recipient Services is responsible for the day-to-day management of staff, overseeing performance and providing supervision and problem-solving assistance to Call Center staff. Responsibilities include but are not limited to maintaining service coverage without gaps, training, data integrity, computer support, problem-solving, development of procedures and participation in hiring, onboarding, and line-specific coverage. This position is full-time remote. Selected candidate must reside in North Carolina. Some travel for onsite meetings to the Home office may be required. Responsibilities & Duties Manage Call Center Services Assure Screening, Triage and Referral function is in accordance with DHHS contracts, Federal and State requirements Provide procedural staffing of cases in real-time throughout the Call Center workday Provide procedural and telephonic support during line-specific operational hours Enforce Call Center policies and procedures to ensure compliance with local, state, and federal contractual requirements and agency policy Maintain, and ensure implementation of department desk reference, written resource guides, and resource database Assist with the timely dissemination and integration of relevant information from multiple sources Maintain proficiency in multiple software packages (some unique to Call Center environment) Maintain proficiency in problem-solving IT issues to ensure staff coverage during line-specific operational hours Provide queue coverage during times of high call volume or low staffing, which includes completing all the duties described in job descriptions for Provider Helpdesk Network Specialist, Provider Helpdesk Team Lead, and Member Services Coordinator Perform job functions during inclement weather and on assigned holidays (either on-site or remotely) Work independently to prioritize tasks, including large projects with multiple stakeholders and tightly focused, real-time problem-solving Participate effectively in agency-wide objectives which may include, but not limited to, attending meetings, participating on committees, reporting, conversing across multiple media opportunities, and/or ad hoc discussions Liaise with IT staff on behalf of direct reports to ensure timely resolutions to unique Call Center technological issues Create, develop, and maintain databases for department goals related to backup health records, communications within Alliance, personnel documents, desk reference, and recruitment efforts Monitor provider availability and notify the Director of Member & Recipient Services when provider capacity is problematic Help problem-solve issues that affect customers, efficiency, and productivity Monitor service calls to evaluate employee demeanor, technical accuracy, and conformity to Alliance policies Make recommendations for improvements to the Director-Member & Recipient Service Respond to questions and provide recommendations for corrective services to address customer complaints that exceed the capacity of Call Center employees Monitor for gaps in workflow and referral process and create new processes as needed Provide coverage to ensure call volume is managed as needed Assist with development and review of Call Center policies and protocols Conduct monthly Call Center audits Other tasks as assigned Manage & Develop Staff Work with Human Resources and the Director-Member & Recipient Services to attract, maintain, and retain a highly qualified and well-trained workforce Including development of interview tools, hiring checklists etc. Adapt supervision strategies to accommodate both on-site and teleworking staff, such as using technology resources, flexible scheduling and training strategies Effectively participate in team-based consensus building to provide consistent, strengths-based feedback to Call Center staff Train and coach Call Center staff on job functions, policies and procedures, and productivity standards, including developing training materials to ensure consistent and successful staff performance Monitor recorded calls to evaluate employee performance, technical accuracy, and conformity to Call Center policies Review and analyze Call Center reports regarding quality, productivity and training needs, and identify and propose possible solutions Make recommendations for necessary changes in staffing based on days of the week, seasonal fluctuations, other environmental events, and telephone system data Organize workflows and ensure staff understand their roles and responsibilities Ensure the department has the needed tools and resources to achieve organizational goals and to support employees and ensure compliance with licensure, regulatory, and accreditation requirements Actively establish and promote a positive, diverse, and inclusive working environment that builds trust Ensure all staff are treated with respect and dignity Ensure standards are transparent and applied consistently, impartially, and ethically over time and across all staff members Work to resolve conflicts and disputes, ensuring that all participants are given a voice Set goals for performance and deadlines in line with organization goals and vision Effectively communicate feedback and provide ongoing coaching and mentoring to staff and support a learning environment to advance team skills and professional development Cultivate and encourage efforts to expand cross-team collaboration and partnership Develop and lead bi-weekly staff meetings on topics that highlight current Call Center needs Monitor administrative tasks to be completed by Call Center Clinicians, Call Center Coordinators, and Provider Helpdesk Network Specialists Develop, maintain, and train staff on training block Provide training to stakeholders, providers, and community regarding the MCO functions and access to services Train staff and providers on technologies to support STR function of the Tailored Plan Analyze Data and Complete Reports Ensure the accuracy of reports and other data elements Assist with Call Center reporting requirements Review and analyze Call Center reports regarding quality, productivity, and training needs Prepare composite reports from individual reports submitted by subordinates and provide leadership in leading quality improvement efforts within the Call Center Communicate & Collaborate Serve as a liaison for the organization to the community, providers, and stakeholders Provide training to stakeholders, providers, and community regarding Alliance functions and access to services Facilitate productive dialog between staff, Call Center department leadership, including receiving concerns, questions, suggestions and innovations of staff and directing information accordingly Minimum Requirements Education & Experience : Bachelor's degree from an accredited college or university in Human Services or related field and five (5) years' experience in a community, business or governmental program that delivers mental health support services (e.g., adults with mental illness, children with severe emotional disturbance, persons with developmental disabilities, adults and children with substance abuse disorders). Preferred: Master's degree and clinical experience preferred. Knowledge, Skills, & Abilities Knowledge of human services agencies, community resources, churches, schools, and related organizations that provide services to clients and their families served by Alliance Knowledge of Tailored Plan care management programs Knowledge of state and federal client rights protection statues, regulations, and applicable laws Effective written and oral communication skill, interpersonal skills, excellent customer service skills Proficient in using basic computer programs, internet De-escalation skills Ability to analyze oral and written information to identify rights protection complaint issues Ability to multitask, manage time, prioritize work, and use problem-solving approaches. Ability to coordinate effectively with staff from various agencies Ability to read, analyze, and interpret regulations, policies, and procedures to service providers Ability to execute work plans and coordinate work effectively Ability to operate computer equipment and generate reports and records Ability to learn specific data programs used for Call Center tracking Ability to triage caller needs for urgency and resolve issues in a calm and supportive manner Ability to perform in a fast paced, ever changing and often high stress environment Salary Range $77,868 -$99,282/ Annually Exact compensation will be determined based on the candidate's education, experience, external market data and consideration of internal equity. An excellent fringe benefit package accompanies the salary, which includes: Medical, Dental, Vision, Life, Long Term Disability Generous retirement savings plan Flexible work schedules including hybrid/remote options Paid time off including vacation, sick leave, holiday, management leave Dress flexibility

HORNE is a professional services firm founded on a cornerstone of public accounting. As a top 25 business advisory firm, our team members serve clients from offices and project locations across the nation and Puerto Rico. Our Government Services practice is at the forefront of economic recovery programs nationwide with one of the most experienced and innovative teams anywhere. Our team provides program and project management, compliance, grant management, subject matter expertise and disaster recovery solutions needed to help government agencies affect positive change. Essential Functions Responsible for overall case management team performance. Establish, communicate, prioritize, and enforce production and performance goals in alignment with program priorities by ensuring resources are fully allocated, and remain motivated to achieve. Monitor and control team performance in accordance with established performance goals, regulatory compliance, and quality standards. Recommend corrective action and/or performance plan for underperforming team members, functional teams, subcontractors, or other stakeholders. Create, maintain, and control project plan which includes clear critical path, task dependencies, identified slack, resource allocation, and activity status. This includes creation and maintenance of related forecasting supplements such as overall program production projections. Serve as liaison and champion for communication between the Florida Department of Economic Opportunity (DEO), program team, and other departments to identify and implement cross-functional solutions, strengthen relationships, and build trust based on consistent delivery. Establish, communicate, and enforce standard, efficient, and streamlined processes to support delivery of program goals; engage in total quality management practices to regularly evaluate effectiveness of established processes and implement change when needed. Create and maintain compliance policy, procedures, templates, and other documents. Proactively implement change management procedures to update aforementioned documents when contracts, agreements, policy, federal regulation, internal procedure, budget, schedule constraints, scope, and/or other factors warrant change. Engrain transparent, regular reporting to ensure the Florida DEO is informed and empowered to make decisions. Report on issues such as, but not limited to: risk, program progress, milestones achieved, performance issues, program successes, compliance concerns, and program demographics. Cultivate and maintain a collaborative environment in which the team remains motivated, encouraged to think creatively, empowered to share ideas, encouraged to ask for help and build relationships, values self- and group-improvement, and prioritizes delivering objectives to deliver the Florida DEO's vision of recovery. Perform other duties as requested. Work Requirements Employment with HORNE is contingent upon satisfactory completion of the firm's employment screening process. This may include a public source background inquiry, employment credit check, criminal history, drug screen, motor vehicle report, education/credential verification, employment history, or any other relevant reports as required for the position. Travel Requirements Local travel in central Florida with the majority of field work in Tampa Bay and Orange County. Physical Demands Prolonged periods of sitting at a desk and working on a computer. Ability to travel to construction sites, safely observe work in progress, interview workers, and verify postings. Must be able to lift up to 20 pounds at times Language Requirements No language requirements. Basic Spanish proficiency is desirable. Required Education and Experience 3-5 years of experience in case management, disaster recovery, or related field. Strong knowledge of program management, compliance reporting, and team leadership. Excellent communication and organizational skills. Preferred Education and Experience A bachelor's degree in Business Administration, Public Administration, Social Work, or a related field, or equivalent experience. Work Authorization Must be authorized to work in the United States and able to submit required supporting documentation. HORNE Values… A forward thinking, anticipatory professional driven by a passion to pursue your full potential and dreams. A work environment that promotes collaboration, consistency, and community service to empower people. An inclusive culture that promotes career/life integration and invests in developing people in areas of focused expertise. HORNE Offers… An unrivaled distinctive, special culture that values collaboration, innovation, and positive energy which HORNE calls “Deliver with Care.” A team of professionals grounded in strong, personal relationships and a sense of belonging to a common purpose for adding value and making a difference. A dedicated team of individuals from diverse backgrounds working together to leave our clients better than we found them. The firm you'll be joining is a decidedly different business advisory firm. HORNE goes beyond traditional accounting to collaborate, advise, and align with clients to transform rapid change and uncertainties into opportunities for growth and profitability. We are a team that focuses on reaching our full potential, rewards high performance, and prioritizes leadership development for every team member. HORNE emphasizes health and personal development through our multiple wellness programs. Despite our size, HORNE takes time to recognize, support, and celebrate one another's successes, working together for the highest good. Come join us at team HORNE! HORNE does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. HORNE will not be responsible for any agency fees associated with unsolicited resumes.

Supervisor, Clinical Services (Early Phase Research- Screening)- ICON San Antonio TX ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development. We are currently seeking a Supervisor, Clinical Services to join our diverse and dynamic team. As a Supervisor, Clinical Services at ICON, you will be responsible for coordinating and overseeing the daily activities of the clinic and of clinic staff. You will ensure that the clinic meets clinical trial requirements in accordance with study protocols, SOP's, and ICH-GCP standards. Location: 100% on site San Antonio TX What you will be doing: * Implement and manage daily Clinic activities ensuring all procedures are managed in accordance with appropriate regulatory guidelines or industry standards (e.g. GCP, HIPAA, OSHA). * Communicate and participate in meetings with the clinic, recruiting, and study management teams as needed to plan for screening, on-study, or outpatient visits. * Be knowledgeable of all assigned studies that are planned or being actively recruited/enrolled. * Promote an environment where team achievement is regarded and supported by regular coaching, performance measurement and feedback. * Facilitate individual professional development of employees within the clinic * Provide guidance/insight on aspects of clinical operations as well as contingency planning. * Communicate team and individual goals and expectations to ensure direct reports understand their responsibilities. * Responsible for managing the performance of staff, including providing input into salaries, as well as nominations for promotion. * Building teamwork and improving process and productivity by working within and across functional areas. * Be a point of escalation (internal) for resolution of issues and conflicts. * Develop positive professional relationships with key internal and external customers and suppliers. * To undertake other reasonably related duties as may be assigned from time to time from other Clinic Management, Clinical Study Managers, and/or Principle/Sub Investigators (Sub-PI) * Ability to identify and hire strong candidates through the hiring process. Your profile: * Bachelor's Degree preferred * 3+ years of experience in clinical research operations, with significant exposure to early phase trials and screening/eligibility work * Minimum 1 + year of supervisory or lead experience managing people * Prior experience in process improvement / QA projects preferred * Demonstrated knowledge of GCP, ICH, FDA, relevant regulatory bodies, and IRB processes * Strong skills in protocol review, eligibility assessment, medical/clinical documentation, and source data verification * Excellent verbal and written communication skills * Ability to work cross functionally * Strong organizational and critical thinking skills; capacity to juggle competing priorities and adapt to changing demands in fast-paced environment What ICON can offer you: Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family. Our benefits examples include: * Various annual leave entitlements * A range of health insurance offerings to suit you and your family's needs. * Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. * Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being. * Life assurance * Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others. Visit our careers site to read more about the benefits ICON offers. At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles. Are you a current ICON Employee? Please click here to apply

Lead a Team That Keeps the Legal Process Moving! U.S. Legal Support is seeking an experienced and motivated Document Services Supervisor to join our Woodland Hills team! In this role, you'll lead a dedicated group of professionals responsible for ensuring the accurate and timely preparation and distribution of transcripts and related legal documents. You'll play a key part in maintaining our high-quality standards, driving team performance, and keeping operations running efficiently. If you're a natural leader with strong organizational skills and thrive in a fast-paced environment, we'd love to have you on our team. Document Services Supervisor - Legal Services Location: Woodland Hills, CA Salary Range: $55,000 - $65,000 annually Employment Type: Regular Full-Time Schedule We offer flexibility to fit your lifestyle: Consistent Week + Remote Saturday Core Hours: Tuesday - Saturday | 9:30 AM - 6:30 PM Location: Tuesday - Friday in-office; Saturday remote with flexible start times Additional remote day during the week based on business needs Key Responsibilities Supervise and direct the daily operations of the production department, ensuring the team meets deadlines and performance goals. Provide leadership, support, and coaching to employees to promote growth and high productivity. Oversee and/or conduct training for new and existing team members. Prioritize production tasks based on deadlines, client needs, and complexity. Print, prepare, and review transcripts and exhibits to ensure exceptional quality and accuracy. Coordinate the fulfillment and delivery of completed transcript orders to clients, ensuring accuracy, timeliness, and proper handling requirements. Communicate with clients, reporters, and internal teams regarding production status, order updates, and client requests. Maintain and monitor production equipment, coordinating service or repairs as needed. Track and manage workflow needs related to transcript orders, production materials, and departmental resources. Maintain accurate records such as production logs, order tracking logs, and exhibit logs. Conduct performance audits, lead team meetings, and monitor production metrics and SLAs. Approve timecards and assist with production coverage as needed. Collaborate with cross-functional teams to support company initiatives. Perform other duties as assigned by the Production Manager. Requirements Minimum 3 years of relevant experience; legal services or litigation support preferred Prior supervisory experience strongly preferred High school diploma or equivalent required Strong leadership, communication, and organizational skills Skills Dependable and detail-oriented. Flexible and resilient in a dynamic environment. Strong problem-solving and decision-making skills. Excellent communicator with a customer-first mindset. Skilled in time management and multitasking. Why Join U.S. Legal Support? At U.S. Legal Support, we value our people and invest in their success. We offer a supportive, collaborative work environment with opportunities to grow your career-all while making a difference in the legal industry. Our comprehensive benefits package includes: Medical, dental, and vision insurance. 401(k) with company match. Paid time off, holidays, and volunteer time. Company-paid life insurance and disability coverage. Employee wellness programs and perks. Growth and development opportunities within a national organization. Join us and be part of a team that takes pride in accuracy, service, and excellence every day!

Supervisor, Bioanalytical Services- FLOW CYTOMETRY- Lenexa, KS ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development. We are currently seeking a Supervisor, Bioanalytical Services to join our diverse and dynamic team. As a Supervisor, Bioanalytical Services at ICON, you will oversee the daily operations of the bioanalytical laboratory, ensuring the accurate and timely analysis of biological samples to support clinical research projects. Your leadership will be vital in maintaining high-quality standards, optimizing laboratory workflows, and fostering a collaborative environment among team members. What You Will Be Doing: * Supervising and managing the bioanalytical services team, ensuring compliance with regulatory requirements and adherence to standard operating procedures (SOPs). * Overseeing the planning and execution of bioanalytical studies, including method development, validation, and sample analysis for pharmacokinetics and biomarkers. * Collaborating with cross-functional teams, including project management and quality assurance, to ensure timely delivery of accurate analytical results. * Implementing and monitoring quality control measures to maintain laboratory standards and continuous improvement initiatives. * Providing training and mentorship to laboratory staff, promoting professional development and a culture of scientific excellence. Your Profile: * Bachelor's degree in a relevant scientific discipline such as biochemistry, chemistry, or a related field; advanced degree is a plus. * Significant experience in bioanalytical laboratory operations, with a strong understanding of regulatory requirements in the pharmaceutical industry. * Strong leadership skills, with experience managing teams and driving collaboration in a fast-paced laboratory environment. * Excellent analytical and problem-solving skills, with a focus on attention to detail and data integrity. * Effective communication skills, with the ability to build relationships and influence stakeholders at all levels of the organization. What ICON can offer you: Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family. Our benefits examples include: * Various annual leave entitlements * A range of health insurance offerings to suit you and your family's needs. * Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. * Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being. * Life assurance * Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others. Visit our careers site to read more about the benefits ICON offers. At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles. Are you a current ICON Employee? Please click here to apply

Now Hiring: Peer Support Services Supervisor (Durham, NC) Full-Time | Pathways to Life, Inc. About Us: Pathways to Life, Inc. is a person-centered behavioral health organization committed to supporting individuals on their recovery journey. Our Peer Support Services (PSS) program in Durham empowers people with lived experience to guide others in finding hope and healing. We are currently seeking a Peer Support Services Supervisor to lead our dynamic team. Position Summary: The Peer Support Services Program Supervisor (PSS Supervisor) is a full-time Qualified Professional (QP) who provides leadership, clinical oversight, and administrative supervision for the Peer Support Services Program. The PSS Supervisor ensures fidelity to recovery principles and compliance with 10A NCAC 27G .0104 (19) and other applicable regulations. Key Responsibilities: Provide leadership and oversight to the Peer Support Services program under state guidelines. Offer monthly (or more frequent) administrative and supportive supervision to CPSS staff, tailored to their experience levels. Promote the personal and professional growth of Peer Support Specialists within HR standards. Ensure compliance with the NC Peer Support Specialist Certification Program's code of ethics and philosophy of recovery. Advocate for the CPSS role across the agency and in the community. Monitor beneficiary progress through quarterly contact (in-person, telehealth, or audio-only), ensuring alignment with Person-Centered Plans. Coordinate or conduct beneficiary assessments, if appropriately licensed. Collaborate with CPSS and beneficiaries to develop recovery-oriented person-centered plans that support integrated care. Facilitate or co-facilitate skill-building and recovery groups as needed. Supervise documentation quality through regular service note reviews and staff meetings. Evaluate staff performance, set goals, and develop individual supervision plans. Determine team caseload size based on client acuity and need. Ensure timely referral and connection to community resources as requested by beneficiaries. Minimum Qualifications: Must meet the requirements of a Qualified Professional (QP) per 10A NCAC 27G .0104 (19). Demonstrated training in quality supervisory skills. Deep understanding of the role, ethics, and philosophy of Certified Peer Support Specialists (CPSS). Experience in behavioral health, recovery services, and staff supervision. Strong interpersonal, documentation, and organizational skills. Preferred Qualifications: Licensure in a relevant field (LCMHCA, LCSWA, LMFT-A, etc.) is a plus. Previous experience supervising peer support or recovery-based teams. Familiarity with NC Medicaid documentation and person-centered planning. Location: Durham, NC This is a full-time, in-person position. Schedule: Monday-Friday. Occasional evening or weekend hours may be required. Apply Today: Submit your resume Pathways to Life, Inc is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company