What does a sales engineer, account manager do?
Sales Engineers, account managers take note of the available sales opportunities to boost and cross-sell the organizations' products. They seek out and create new potential customers to maximize the organization's sales. Besides meeting and exceeding sales activities and sales targets, sales engineers, account managers also provide daily support and account management services to the allocated customers. They also prepare product quotations, cost savings analyses, customer demonstrations, and written presentations.
Sales engineer, account manager responsibilities
Here are examples of responsibilities from real sales engineer, account manager resumes:
- Manage RFP activity, sales/engineering/channel partner resources.
- Participate in developing and creating OEM partner sales programs, integrator sales programs, and all channel sales strategies.
- Streamline tool testing procedures & improvise CRM systems, resulting in improve delivery cycle and support response.
- Create maintenance recommendations and follow OEM warranty specifications particular to each individual customer.
- Handle practices for pull-through initiatives with patients including advertising, marketing, events and quarterly business reviews for profitability.
- Connect high-value customers with internal subject matter experts to maximize ROI.
- Network, identify, and engage new strategic technology partners, building holistic solution and validating virtualization technology to clients.
- Develop new accounts while maintaining and upselling existing accounts.
Sales engineer, account manager skills and personality traits
We calculated that 13% of Sales Engineer, Account Managers are proficient in Technical Support, Product Development, and CRM. They’re also known for soft skills such as Interpersonal skills, Problem-solving skills, and Self-confidence.
We break down the percentage of Sales Engineer, Account Managers that have these skills listed on their resume here:
- Technical Support, 13%
Documented, tracked, validated, and closed customer service, technical support, and engineering enhancement requests from strategic customer.
- Product Development, 9%
Worked hand in hand with Mechanical and Electrical engineers on new product development projects to satisfy customer specific requirements.
- CRM, 8%
Maintain detailed sales and account information in corporate customer relationship management (CRM) system in support of cross-departmental business intelligence.
- Account Management, 5%
Developed 30 new customer accounts and grew account management responsibility to 100 accounts throughout the Bay Area.
- HVAC, 5%
Led New Product Introductions HVAC DC Actuators across multiple vehicle platforms within Ford Motor Company.
- Territory Sales, 5%
Increased territory sales annually by a minimum of 15%, exceeding sales quotas and achieving profit objectives.
"technical support," "product development," and "crm" are among the most common skills that sales engineer, account managers use at work. You can find even more sales engineer, account manager responsibilities below, including:
Interpersonal skills. The most essential soft skill for a sales engineer, account manager to carry out their responsibilities is interpersonal skills. This skill is important for the role because "strong interpersonal skills are a valuable characteristic for sales engineers, both for building relationships with clients and effectively communicating with other members of the sales team." Additionally, a sales engineer, account manager resume shows how their duties depend on interpersonal skills: "applied interpersonal and problem solving skills to ensure highest levels of customer satisfaction. "
Problem-solving skills. Many sales engineer, account manager duties rely on problem-solving skills. "sales engineers must be able to listen to the customer’s desires and concerns, and then recommend solutions, such as customizing a product for the customer.," so a sales engineer, account manager will need this skill often in their role. This resume example is just one of many ways sales engineer, account manager responsibilities rely on problem-solving skills: "resolved customer support and communication issues with major account, securing $300k sales commission. "
Self-confidence. sales engineer, account managers are also known for self-confidence, which are critical to their duties. You can see how this skill relates to sales engineer, account manager responsibilities, because "sales engineers should be confident and persuasive when making sales presentations." A sales engineer, account manager resume example shows how self-confidence is used in the workplace: "coordinate and prioritize work-flow of client accounts maintained up-to-date confidential client files. "
Technological skills. For certain sales engineer, account manager responsibilities to be completed, the job requires competence in "technological skills." The day-to-day duties of a sales engineer, account manager rely on this skill, as "sales engineers must have extensive knowledge of the technologically sophisticated products they sell in order to explain their advantages and answer questions." For example, this snippet was taken directly from a resume about how this skill applies to what sales engineer, account managers do: "conducted all sales origination and intro sales presentations to update industrial clients with cutting edge technological infrastructure. "
The three companies that hire the most sales engineer, account managers are:
- Bosch USA3 sales engineer, account managers jobs
- Splunk2 sales engineer, account managers jobs
- LCI - Lawinger Consulting2 sales engineer, account managers jobs
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Compare different sales engineer, account managers
Sales engineer, account manager vs. Product manager/sales
A sales product manager is responsible for monitoring the sales performance of a specific product and ensuring that the marketing strategies adhere to market standards and client requirements. Sales product managers work closely with the marketing and public relations team to enhance the product's brand image on various market platforms to reach the target audience. They also conduct data and statistical analysis to identify business opportunities that would generate more revenue resources and increase the company's profitability.
While similarities exist, there are also some differences between sales engineer, account managers and product manager/sales. For instance, sales engineer, account manager responsibilities require skills such as "territory sales," "customer relationships," "technical sales," and "post sales." Whereas a product manager/sales is skilled in "customer service," "product sales," "pos," and "product management." This is part of what separates the two careers.
Product managers/sales tend to make the most money working in the education industry, where they earn an average salary of $108,541. In contrast, sales engineer, account managers make the biggest average salary, $106,910, in the professional industry.The education levels that product managers/sales earn slightly differ from sales engineer, account managers. In particular, product managers/sales are 2.0% less likely to graduate with a Master's Degree than a sales engineer, account manager. Additionally, they're 0.5% more likely to earn a Doctoral Degree.Sales engineer, account manager vs. Account executive/sales manager
An Account Executive/Sales Manager manages client accounts, building positive client relationships in the process. Part of their job is to secure sales, which requires them to conduct research and analysis to find new business and client opportunities, generate leads, offer products and services to clients through calls and correspondence, arrange appointments, and process payments. There are instances where they must assist clients by resolving issues and concerns, ensuring client satisfaction. Moreover, they are also responsible for developing sales plans and strategies while implementing the company's policies and regulations among staff.
In addition to the difference in salary, there are some other key differences worth noting. For example, sales engineer, account manager responsibilities are more likely to require skills like "technical support," "crm," "r," and "hvac." Meanwhile, an account executive/sales manager has duties that require skills in areas such as "account executives," "product knowledge," "customer service," and "sales professionals." These differences highlight just how different the day-to-day in each role looks.
On average, account executive/sales managers earn a lower salary than sales engineer, account managers. Some industries support higher salaries in each profession. Interestingly enough, account executive/sales managers earn the most pay in the media industry with an average salary of $51,472. Whereas sales engineer, account managers have higher pay in the professional industry, with an average salary of $106,910.In general, account executive/sales managers achieve similar levels of education than sales engineer, account managers. They're 3.7% less likely to obtain a Master's Degree while being 0.5% more likely to earn a Doctoral Degree.Sales engineer, account manager vs. Regional sales manager
A regional sales manager is responsible for monitoring the sales and distribution of goods and services within a specific region. Duties of a regional sales manager also include analyzing expenses and cost estimates, ensuring that operations meet budget goals with the highest quality, researching current market trends for sales performance development, providing sales training, and presenting sales reports. A regional sales manager must have strong leadership and decision-making skills to enforce policies and procedures to boost operations performance.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from sales engineer, account manager resumes include skills like "technical support," "r," "hvac," and "technical sales," whereas a regional sales manager is more likely to list skills in "regional sales," "customer satisfaction," "commercial cleaning," and "customer service. "
Regional sales managers earn the highest salary when working in the technology industry, where they receive an average salary of $93,505. Comparatively, sales engineer, account managers have the highest earning potential in the professional industry, with an average salary of $106,910.Most regional sales managers achieve a similar degree level compared to sales engineer, account managers. For example, they're 2.4% less likely to graduate with a Master's Degree, and 0.1% less likely to earn a Doctoral Degree.Sales engineer, account manager vs. Inside sales manager
An inside sales manager is the one who leads the sales team to meet the organization's sales targets. The sales managers recruit, handle, and train the professional development of the sales team. It is their duty to set the goals of the company, provide sales reports, set departmental budgets, and track sales. They collaborate with the marketing department to make sure that the sales staff receives quality leads. Also, they address and resolve complaints from customers.
Types of sales engineer, account manager
Updated January 8, 2025
