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Technical Writer jobs at Salesforce

- 445 jobs
  • Technical Writer

    Software Technology Inc. 4.1company rating

    Richmond, VA jobs

    Role: Technical Writer Hybrid Duration: Long Term Must be able to work a hybrid schedule. (ELECT) is seeking a highly skilled Technical Writer with proven experience in developing clear, concise, user-friendly documentation for complex technical products. Key Responsibilities: The Virginia Department of Elections (ELECT) is seeking a highly skilled Technical Writer with proven experience in developing clear, concise, user-friendly documentation for complex technical products. This position plays a critical role in ensuring that complex technical information is communicated clearly and effectively to internal and external stakeholders. The ideal candidate for this position will be able to develop documentation for a cloud-based software development project with the initial phase currently in progress. Duties and Responsibilities · Translate complex concepts into clear, concise and accessible language for technical and non-technical audiences. · Manage multiple documentation projects and meet established deadlines. · Collaborate with developers, product managers, and subject matter experts to provide a written product for technical and non-technical audiences in support of an Agile development team, to include but not limited to user guides, API documents, and release notes. · Maintain strong version control and documentation review practices. · Ensure documentation complies with agency standards, accessibility requirements, and formatting guidelines. Best Regards, Mohan Sai | Technical Recruiter Software Technology Inc. (STI) 📍 100 Overlook Center, Suite 200, Princeton, NJ 08540 📞 ************ | ✉️ ******************** 🔗 LinkedIn | 🌐 stiorg.com
    $49k-66k yearly est. 5d ago
  • Technical Writer

    TSR Consulting 4.9company rating

    New Brunswick, NJ jobs

    83415 ***Local candidates to New Brunswick NJ ONLY please TSR is a premier National U.S. Staffing company with over 50 years of staffing excellence. Our client, a leading pharmaceutical company is hiring a Technical Writer for a 12+ months contracting assignment. Must have skills: Bachelor's degree in Biology or related discipline with a minimum of 2 years' experience Minimum of 2 year of experience in Technical Writing specifically for Regulatory CMC documentation within the pharmaceutical or biotechnology industry Familiarity with eCTD structure for regulatory submissions Proficiency in commonly used Microsoft Office applications (Word, Excel, SharePoint, PPT) is required Pay: $43-44/hour W2 Location: New Brunswick NJ Responsibilities: Will be responsible for delivering CMC documentation (dossier and supporting documents) to support the regulatory strategy from early stage through registrational application This role requires effective collaboration across technical functions to deliver on timelines for submissions The position interfaces with experts in Process Development, Analytical Development, Cell Therapy Technical Ops, Quality and Regulatory Sciences across CTDO Co-authors/ authors scientific content for CTD Quality sections aligned with regulatory strategy for clinical and life-cycle CMC regulatory submissions and responses to health authority questions based on high quality technical reports Plan and facilitate submission kick-off for clinical regulatory submissions across CTD pipeline assets Manage the logistical process and detailed timeline for regulatory submissions Partner with SMEs to identify source documents and align delivery of approved technical documents in accordance to project timelines and aligned with CTD requirements and regulatory strategy
    $43-44 hourly 1d ago
  • Technical Writer

    Techgene Solutions 3.4company rating

    Richmond, VA jobs

    📌 Hiring: Technical Writer - Hybrid Richmond, VA 23219 ✅ Required Skills & Experience Bachelor's Degree in English, Technical Communication, Computer Science, or related field (5+ years). 5+ years of technical writing experience (government or technology environment preferred). Expertise with MS Word, Google Docs, Confluence, or similar tools. Proficiency in Adobe Acrobat, SnagIT, or equivalent visual tools. Experience with Git or other version control systems; GitBook or similar documentation platforms. Strong understanding of Scrum/Agile methodology. Familiarity with REST APIs, JSON, and software architecture concepts. Ability to read and interpret code snippets. Excellent written and verbal communication with strong attention to detail. Experience creating user guides, SOPs, manuals, API documentation, and other technical documents. Ability to interview SMEs and simplify complex topics. ✨ Highly Desired Skills Experience with government standards and accessibility compliance. Familiarity with diagramming tools (Lucidchart, Draw.io). Basic knowledge of programming languages or IT systems. Experience with UX writing. Knowledge of Markdown and HTML/CSS. Experience writing for software products (SaaS, desktop, or mobile). 📌 Key Responsibilities Translate complex technical concepts into clear, concise, accessible content. Manage multiple documentation projects and meet deadlines. Collaborate with Agile teams to deliver user guides, API docs, release notes, and more. Maintain strong version control and documentation review processes. Ensure all documentation meets agency standards, formatting rules, and accessibility guidelines.
    $51k-68k yearly est. 5d ago
  • Need Only Local to Virginia Candidates- Technical Writer

    American Unit, Inc. 3.4company rating

    Richmond, VA jobs

    Bachelor's degree in English, Technical Communication, Computer Science, or a related field. Required 5 Years Minimum of 5 + years of experience in technical writing, preferably in a government or technology environment. Required 5 Years Expert in the use of MS Word, Google Docs, Confluence, or similar tools. Required 5 Years Proficiency with Adobe Acrobat, SnagIT, or similar tools for visuals. Required 5 Years Experience with Git or other version control systems at the contributor or read only level and documentation platforms such as GitBook or similar. Required 5 Years Understanding of Scrum/Agile methodology. Required 5 Years Familiarity with REST APIs, JSON, and software architecture concepts. Required 5 Years Ability to read code snippets. Required 5 Years Excellent written and verbal communication skills, clarity and attention to detail in written products. Required 5 Years Experience creating, editing, and maintaining technical documentation including manuals, user guides, standard operating procedure, and etc. Required 5 Years Ability to interview subject matter experts (SMEs) and distill complex information. Required 5 Years Experience with government documentation and standards and accessibility compliance. Highly desired 5 Years Familiarity with diagramming tools (Lucidchart, Draw.io, etc.) highly desired. Highly desired 5 Years Basic knowledge of programming languages or IT systems. Highly desired 5 Years Experience with UX writing is highly desirable. Highly desired 5 Years Knowledge of programming languages, such as Markdown and HTML/CSS. Highly desired 5 Years Experience writing for software products. (SaaS, desktop, or mobile) Highly desired 5 Years
    $54k-71k yearly est. 5d ago
  • Senior Technical Writer

    Unisys 4.6company rating

    Austin, TX jobs

    Technical Writer - Senior Required Qualifications • 2-5 years of technical writing experience, preferably for developer-facing products or APIs. • Strong writing and editing skills with attention to detail and clarity. • Basic to intermediate coding/scripting abilities (Python, JavaScript, or similar). • Experience with XML DITA and Oxygen XML Author. • Familiarity with docs-as-code (Markdown, Git/GitHub). • Knowledge of API documentation standards and tools (OpenAPI/Swagger, Postman). • Interest in and some experience with AI tools for content creation or automation. • Strong communication and collaboration skills. Nice to Have • Experience in the payments industry. • Knowledge of AI prompt engineering techniques. #LI-CGTS #TS-5775
    $53k-70k yearly est. 4d ago
  • ServiceNow Technical Writer

    Damco Solutions 3.8company rating

    Plano, TX jobs

    Job Title: ServiceNow Technical Writer We are seeking an experienced and motivated ServiceNow Technical Writer to join our team in Plano, TX/ Richmond, VA . The ideal candidate will possess a strong background in technical writing, in-depth knowledge of ServiceNow (ITSM, ITAM, CSM, Portal), and expertise in creating a wide variety of documentation to drive user adoption and support customizations and workflows. This role requires a blend of technical acumen, documentation skills, and experience with ServiceNow scripting (JavaScript), ITIL concepts, and ServiceNow certifications (CSA, CAD). Key Responsibilities: Documentation Creation: Develop and maintain high-quality user guides, administrator manuals, process documentation, knowledge articles, release notes, and process flows specific to ServiceNow. modules (ITSM, ITAM, CSM, Portal). Produce clear and concise documentation for customizations, workflows, and integrations. Create engaging blog posts and comprehensive white papers targeting both technical and non-technical audiences. Technical Expertise: Collaborate with ServiceNow architects, developers, and business analysts to understand platform configurations, customizations, and workflow logic. Document scripting and automation (JavaScript) solutions and provide guidance for end-users and administrators. Translate complex ServiceNow concepts and architecture into accessible content. Process & Knowledge Management: Document IT Asset Management (ITAM) and Configuration Management Database (CMDB) processes, best practices, and standard operating procedures. Ensure documentation aligns with ITIL standards and ServiceNow best practices. Support knowledge management initiatives by authoring and maintaining knowledge base articles. Presentation & Communication: Prepare and deliver presentations, training materials, and visual process maps to support user adoption and onboarding. Collaborate cross-functionally to gather requirements and feedback, ensuring documentation accuracy and relevance. Required Skills & Qualifications: - 5+ years of technical writing experience, preferably supporting ServiceNow environments. - Hands-on expertise with ServiceNow modules: ITSM, ITAM, CSM, Portal-including workflow documentation and customizations. - Working knowledge of JavaScript as used in ServiceNow scripting. - Strong understanding of ITIL processes and ServiceNow architecture. - Experience creating blogs, white papers, and a variety of technical and end-user documentation. - Demonstrated ability in documenting IT Asset Management (ITAM) and CMDB processes. - Proficiency in Microsoft Office suite, especially Word and PowerPoint for documentation and presentation creation. - Excellent written and verbal communication skills. - ServiceNow Certified System Administrator (CSA) and/or Certified Application Developer (CAD) required. - Bachelor's degree in Computer Science, Information Systems, Technical Communication, or a related field preferred. Preferred Skills: - Experience with ServiceNow integrations and API documentation. - Previous experience in a consulting or enterprise IT environment. - Familiarity with Agile/Scrum methodologies. - Portfolio of published technical blogs and white papers.
    $49k-67k yearly est. 1d ago
  • Technical Writer - ITSM (Independent Contract - W2)

    Lorven Technologies Inc. 4.0company rating

    Plano, TX jobs

    Job Title: Technical Writer - ITSM We are seeking an experienced and motivated ServiceNow Technical Writer to join our team in Plano, TX/Richmond, VA. The ideal candidate will possess a strong background in technical writing, in-depth knowledge of ServiceNow (ITSM, ITAM, CSM, Portal), and expertise in creating a wide variety of documentation to drive user adoption and support customizations and workflows. This role requires a blend of technical acumen, documentation skills, and experience with ServiceNow scripting (JavaScript), ITIL concepts, and ServiceNow certifications (CSA, CAD). Key Responsibilities: Documentation Creation: Develop and maintain high-quality user guides, administrator manuals, process documentation, knowledge articles, release notes, and process flows specific to ServiceNow. modules (ITSM, ITAM, CSM, Portal). Produce clear and concise documentation for customizations, workflows, and integrations. Create engaging blog posts and comprehensive white papers targeting both technical and non-technical audiences. Technical Expertise: Collaborate with ServiceNow architects, developers, and business analysts to understand platform configurations, customizations, and workflow logic. Document scripting and automation (JavaScript) solutions and provide guidance for end-users and administrators. Translate complex ServiceNow concepts and architecture into accessible content. Process & Knowledge Management: Document IT Asset Management (ITAM) and Configuration Management Database (CMDB) processes, best practices, and standard operating procedures. Ensure documentation aligns with ITIL standards and ServiceNow best practices. Support knowledge management initiatives by authoring and maintaining knowledge base articles. Presentation & Communication: Prepare and deliver presentations, training materials, and visual process maps to support user adoption and onboarding. Collaborate cross-functionally to gather requirements and feedback, ensuring documentation accuracy and relevance. Required Skills & Qualifications: - 5+ years of technical writing experience, preferably supporting ServiceNow environments. - Hands-on expertise with ServiceNow modules: ITSM, ITAM, CSM, Portal-including workflow documentation and customizations. - Working knowledge of JavaScript as used in ServiceNow scripting. - Strong understanding of ITIL processes and ServiceNow architecture. - Experience creating blogs, white papers, and a variety of technical and end-user documentation. - Demonstrated ability in documenting IT Asset Management (ITAM) and CMDB processes. - Proficiency in Microsoft Office suite, especially Word and PowerPoint for documentation and presentation creation. - Excellent written and verbal communication skills. - ServiceNow Certified System Administrator (CSA) and/or Certified Application Developer (CAD) required. - Bachelor's degree in Computer Science, Information Systems, Technical Communication, or a related field preferred. Preferred Skills: - Experience with ServiceNow integrations and API documentation. - Previous experience in a consulting or enterprise IT environment. - Familiarity with Agile/Scrum methodologies. - Portfolio of published technical blogs and white papers.
    $48k-64k yearly est. 2d ago
  • Technical Writer-- KUMDC5692571

    Compunnel Inc. 4.4company rating

    San Jose, CA jobs

    Duration: 06 Months (Possibility of extension/conversion based on performance and budget) Client: One of the largest Data Storage Devices manufacturers in the US As a Technical Writer, you'll transform complex technical concepts into clear, concise, and user-friendly documentation for the CREW organization at Fremont and Great Oaks. You'll partner with technicians, engineers, managers, and subject-matter experts (SMEs) to produce and/or update Integrated Management System (IMS) documentation (policies -->procedures --> written work instructions --> forms) Support teams, and internal stakeholders to get the most out of our processes.. Duties: Collaborate with SMEs (technicians, engineers, managers) to gather and validate technical information. Develop and/or update documents using the IMS templates. Create clear, structured documentation outlines and information. Edit and proofread content for accuracy, consistency, tone, and adherence to style guides. Use graphics, diagrams, and screenshots to illustrate procedures and workflows. Manage documentation projects: plan timelines, track status, and escalate risks. Solicit feedback from end users, support, and SMEs to continuously improve content. Ensure all deliverables comply with corporate branding, legal, and regulatory requirements. Qualifications: Bachelor's degree in Technical Communication, English, or related field. 1-3 years of relevant experience, fresh in their career, and eager to learn. Exceptional written and verbal communication. Detail-oriented with excellent research and interviewing skills. Knowledge and use of Agility a plus.
    $81k-111k yearly est. 5d ago
  • Technical Writer

    Compunnel Inc. 4.4company rating

    San Antonio, TX jobs

    Technical Writer (Security Defense & Response) - - BHADC5697406 Summary: As a technical writer focused on Cyber and Physical Security you will analyze, review, and research current business practices and industry benchmarks to create easily accessible internal policies, procedures, and assorted documentation for the Integrated Security Department. Duties include coordinating and collaborating with internal and external organizations and subject matter experts, analyzing information required for developing and updating security-related policies/procedures, providing technical editing services, and promoting knowledge sharing within Integrated Security. Tasks and Responsibilities · Develop clear, concise, and accurate security documentation for a variety of audiences (technical and non-technical). This may include user manuals, configuration guides, security policies, training materials, white papers, and blog posts. · Collaborate with security engineers and other technical specialists to gather subject matter expertise. · Ensure technical accuracy and adherence to security best practices. · Maintain and update existing security documentation. · Develop and implement a content management strategy for security information. · Design user-friendly documentation that is easy to understand and navigate. · Understand the security posture and compliance requirements of the organization. · Work effectively with internal stakeholders (engineers, security analysts, managers) to gather information and ensure content accuracy. · Possess excellent communication skills to explain complex security concepts clearly and concisely. Minimum Qualifications: · Bachelor's Degree in Business Administration, Information Systems, Information Technology, Information Technology Security, Computer Science, Management Information Systems OR Information Security experience will be considered as a substitute for degree. Candidate must be actively pursuing completion of a degree listed above and self-studying to obtain at least one certification listed below. · Knowledge of information technology security principles and methods · Knowledge of vulnerability information dissemination sources (alerts, advisories, bulletins) · Knowledge of key concepts in security management (vulnerability management, patch management, incident response) · Experience with collecting data from a variety of cyber defense resources · Skill in recognizing and categorizing various types of vulnerabilities and associated attacks · Experience with using security event correlation tools (SIEM) · Ability to conduct vulnerability scans and recognize vulnerabilities in information systems · Ability to apply techniques for detecting host and network-based intrusions using various detection technologies · Ability to interpret the information collected by network tools Preferred Qualifications · Cyber and Physical Security experience · Experience in Operations Centers · Experience with software documentation
    $52k-75k yearly est. 2d ago
  • Technical Writer

    Talent Software Services 3.6company rating

    Arden Hills, MN jobs

    Are you an experienced Technical Writer with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Technical Writer to work at their company in Arden Hills, MN. The primary mission is to plan, manage, and direct the creation/revision of product literature and labeling. The role involves working closely with project teams to ensure labeling content is developed per, and compliant with, all applicable procedures. Responsibilities include developing schedules and ensuring labeling deliverables are executed while maintaining a high standard of quality. This position serves as the resident expert and primary point of contact for all things related to product literature and labeling. Primary Responsibilities/Accountabilities: Coordinate all product labeling deliverables, including labels, IFUs/DFUs, and carton and pouch artwork. Manage and coordinate creation/revision of deliverables from project initiation through completion. Assess the scope of each project and work with team members to create labeling plans and secure necessary resources. Develop deliverable schedules and establish milestones for tracking progress. Ensure on-time completion of deliverables and communicate project status, challenges, and successes regularly. Understand and coordinate/monitor completion of key dependencies from other functions. Address issues that could negatively impact schedule or quality with functional and project management. Lead cross-functional teams through content development for labeling deliverables. Foster and improve content consistency across labelling. Facilitate team reviews of labelling deliverables to ensure content is accurate, complete, and compliant. Coordinate desktop publishing and labelling artwork generation. Coordinate implementation/release activities of labelling deliverables. Manage content changes by focusing on accuracy and completeness. Implement product labelling via the Document Control System. Leverage expertise with labeling procedures, requirements, and quality system to ensure compliance. Identify and implement opportunities for continuous improvement and innovation. Qualifications: Associate's degree. 4 years' work experience in a regulated industry. Medical device experience. 2 years of labelling experience. Preferred: Direct labelling or technical writing experience. Bachelor's degree. Medical Electrical Equipment/Capital Equipment experience. Adobe Creative Suite experience strongly preferred. MS Office and MS Project experience strongly preferred. Project Management experience.
    $46k-59k yearly est. 3d ago
  • Information Technology Business Analyst

    V Group Inc. 4.2company rating

    Austin, TX jobs

    Direct Client: Texas Health and Human Services Commission Job Title: IT Business Analyst Duration: 8+Months Contract Hours Per Week: 40 Hr Interview Type: Webcam or In-Person Ceipal ID: STX_BA567_MA Requirement ID: 529601567 Texas Health and Human Services Commission requires the services of 1 Business Analyst 3, hereafter referred to as Candidate(s), who meets the general qualifications of Business Analyst 3, Applications/Software Development and the specifications outlined in this document for the Texas Health and Human Services Commission. All work products resulting from the project shall be considered "works made for hire" and are the property of the Texas Health and Human Services Commission and may include pre-selection requirements that potential Vendors (and their Candidates) submit to and satisfy criminal background checks as authorized by Texas law. Texas Health and Human Services Commission will pay no fees for interviews or discussions, which occur during the process of selecting a Candidate(s). Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective. Familiar with industry standard business process mapping, and reengineering. Prepares solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs. Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective. Familiar with industry-standard business process mapping, and reengineering. Prepares solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs. 8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected. Min 5 years of experience, served as a liaison between the Business community and Customer IT Teams (i.e., Architecture, Project Delivery, Application Sustain, etc.). Strong experience as a Data Analyst in analyzing raw data, and as a Business Analyst in requirements gathering, understanding technology, and any project management experience with PMP are a huge plus. Skills: (8 Years Required) Extensive experience reviewing, analyzing, and evaluating business systems and user needs. (8 Years Required) Thorough understanding of the business analysis areas of knowledge and its associated activities and tasks. (8 Years Required) Experience participating in software development reviews and providing advice and assistance to other team members in analysis, design, and test. (8 Years Required) Experience performing or participating in unit testing, support system testing and user acceptance testing. (8 Years Required) Extensive skill in planning and organizing work to meet goals and complete multiple assignments without compromising accuracy. (8 Years Required) Thorough knowledge of software development lifecycle methodologies. (8 Years Required) Extensive skill in effective verbal and written communications with both IT and business professionals and clients. (8 Years Preferred) Experience with the implementation of case management systems. (8 Years Preferred) Experience with Jira project management software. V Group Inc. is a NJ-based IT Services and Products Company with its business strategically categorized in various Business Units including Public Sector, Enterprise Solutions, Professional Services, Ecommerce, Projects, and Products. Within Public Sector business unit, we cater IT Professional Services to Federal, State and Local. We have multiple awards/ contracts with 30+ states, including but not limited to NY, CA, FL, GA, MD, MI, NC, OH, OR, CO, CT, TN, PA, TX, VA, NM, VT, and WA. If you are considering applying for a position with V Group, or in partnering with us on a position, please feel free to contact me for any questions you may have regarding our services and the advantages we can offer you as a consultant. Please share my contact information with others working in Information Technology. Website: ************************************** LinkedIn: ***************************************** Facebook: ********************************* Twitter: *********************************
    $78k-106k yearly est. 4d ago
  • IT Business Analyst

    Talent Software Services 3.6company rating

    Chicago, IL jobs

    Are you an experienced IT Business Analyst with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced IT Business Analyst to work at their company in Chicago, IL. We are seeking a highly skilled professional with hands-on experience in end-to-end development of data modelling and expertise in leveraging Power Query and DAX. This role requires more than just experience working alongside a data modelling team; the ideal candidate will have direct, hands-on involvement in data modelling processes. Join our dynamic team in Chicago, a vibrant city known for its rich history, diverse culture, and thriving business environment. Experience the best of both worlds with our hybrid working model, offering flexibility and the chance to collaborate in person with our talented team. Primary Responsibilities/Accountabilities: Understand business requirements from various stakeholders and plan a solution to address data requirements. Candidate should have hands-on experience with end-to-end development of data modelling, and leveraging Power Query and DAX. Simply working on a team adjacent to data modelling, or managing a data modelling team is not sufficient. Collect, refine, and prepare data for analytics and visualisation. Develop, design, and maintain Power BI dashboards, SQL Queries, and analytics. Define new KPIs and analyze them to form actionable recommendations. Present to business leaders in both ad-hoc forums and routine business reviews to drive strategic decision-making. Identify new data functionalities or enhancements needed to support better decision-making and business growth. Solve any data or performance issues related to workbooks and data sources. Qualifications: Hands-on experience with end-to-end development of data modeling, and leveraging Power Query and DAX. Degree in a quantitative field with 5 years of relevant experience. Strong proficiency in SQL, Excel, and building dashboards using BI Tools such as Power BI. Ability to read an ETL pipeline and collaborate with Data and Software Engineers. Capability to design new metrics and collaborate with Data Scientists. Experience in leading projects independently and collaborating with Operations and Finance. Proven ability to successfully influence without authority. Strong verbal and written communication skills; adept at working with individual contributors and senior leaders.
    $74k-94k yearly est. 5d ago
  • UX Writer

    Worldlink Us 4.7company rating

    Mountain View, CA jobs

    TITLE: UX Writer (Health) POSITION TYPE: Full Time (W2) ABOUT WorldLink: WorldLink is a rapidly growing information technology company at the forefront of the tech transformation. From custom software development to cloud hosting, from big data to cognitive computing, we help companies harness and leverage today's most cutting-edge digital technologies to create value and grow. Collaborative. Respectful. Work hard Play hard. A place to dream and do. These are just a few words that describe what life is like at WorldLink. We embrace a culture of experimentation and constantly strive for improvement and learning. We take pride in our employees and their future with continued growth and career advancement. We put TEAM first. We are a competitive group that like to win. We're grounded by humility and driven by ambition. We're passionate, and we love tough problems and new challenges. You don't hear a lot of "I don't know how" or "I can't" at WorldLink. If you are passionate about what you do and having fun while doing it; tired of rigid and strict work environments and would like to work in a non-bureaucratic startup cultural environment, WorldLink may be the place for you. For more information about our craft, visit ************************ . WHO we're looking for: We are looking for a UX Writer who will be responsible for joining a cross-disciplinary team of product managers, designers, user researchers, writers, and software engineers to help users become more aware of and proactive about improving their health. This role will include writing clear and concise user-centric content for Health across a broad range of topics: nutrition, heart health, fitness, sleep, mindfulness, and chronic health conditions. We use a fast paced iterative approach to product development. We're serious about delivering great content and working together in a respectful and lighthearted manner. You feel comfortable receiving and incorporating feedback on their work-in-progress. In addition, you must be able to strategize closely with designers and product managers to determine where and how content is to be displayed within an app. You are a reliable teammate who enjoys supporting other product functions, such as product management, design, research, and development. You embrace the value of working collaboratively on projects that range from taking high-level concepts to market release, writing and revising short-form content with stakeholders from around the globe, all working toward the common goal of creating and improving products that serve user needs. You advocate for the user, recognize constraints, and are forward thinking about building the best user experience. Do you have a passion for creating and delivering leading-edge user experiences on phones and wearables? Are you motivated by helping people improve their health? Do you thrive in fast-paced, highly collaborative environments? The Digital Health Team is looking for a UX Writer to use their creative vision and writing expertise to support the creation of written content for health and wellness apps. You may also work on other digital health projects. Join the team and help define the future of health-related digital products! Role and Responsibilities: Deliver clear and concise text that's user centric and consistent across Health, Health Monitor, and other health-related features and apps for a global user base. Work closely with PM, Design, and Research to address internal stakeholder and user needs while aligning with the brand writing style. Support researchers' study protocols and attending usability studies online. Support content needs for Health product managers in Korea: Editing draft content, creating new content based on product descriptions, managing content-review cycles, and submitting final content to proprietary translation system. Collaborat and brainstorm with other UX writers to ensure consistent UI content style, team processes, and communication with various internal stakeholders. Be proactive, know current trends in health writing, and bring innovative solutions to current problems. Required Experience and Education: 5-7 years of UX Writing experience. Bachelor's or graduate degree in English, Journalism, Technical Writing, Public Health or related field. Experience creating and revising content in collaboration with global stakeholders. Experience writing short- and long-form health-related content for general consumers. Experience working closely and proactively with design and product functions Fluent in best practices for user experience and UX Writing. Necessary Skills and Attributes: Self-motivated individual with the ability to thrive in a team-based or independent environment. Detail-oriented with strong organization skills. Ability to work in a fast-paced environment. Limited supervision and the exercise of discretion. Ability to communicate content/copy direction in a clear and respectful way to different audiences using excellent written, verbal, and presentation skills. Ability to adjust quickly to changes in product direction or design. Comfortable revising content based on user research and stakeholder feedback. Flexible, entrepreneurial spirit; can think creatively; and enjoys working collaboratively to find solutions in sometimes ambiguous situations or within constraints. Results-driven. Preferred Qualifications: Experience writing content for mobile/wearable apps for general consumers. Experience showing initiative regarding content design, strategy, and process. Experience with the following apps: Microsoft Office-especially Excel, Word, PowerPoint, and SharePoint-Figma, Slack, Adobe Acrobat. Experience using AI tools for generating and editing content. Experience writing content and “Instructions for Use” for medical devices or Software as a Medical Device (SaMD) and using a quality management system or application lifecycle management system. Physical Demands: The physical demands described here are representative of those that must be met by contract employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the contract employee is occasionally required to stand, clean, crawl, kneel, sit, sort, hold, squat, stoop, stand, twist the body, walk, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs or ladders and scaffolding, talk or hear, and lift up to 20 pounds. Specific vision abilities required by the job include ability to distinguish the nature of objects by using the eye. Operate a computer keyboard and view a video display terminal between 50% - 95% of work time, including prolonged periods of time. Requires considerable (90%+) work utilizing high visual acuity/detail, numeric/character distinction, and moderate hand/finger dexterity. Performs work under time schedules and stress which are normally periodic or cyclical, including time sensitive deadlines, intellectual challenge, some language barriers, and project management deadlines. May require working additional time beyond normal schedule and periodic travel. WHAT we'll bring: During your interview process, our team can fill you in on all the details of our industry-competitive benefits and career development opportunities. A few highlights include: Medical Plans Dental Plans Vision Plan Life & Accidental Death & Dismemberment Short-Term Disability Long-Term Disability Critical Illness/ Accident/ Hospital Indemnity/ Identity Theft Protection 401(k) WHAT you should know: Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. WorldLink is an Equal Employment Opportunity and Affirmative Action employer. All employment at WorldLink is decided on the basis of qualifications, merit, and business need. We endeavor to continue our footprint as a diverse organization by highlighting opportunities for all people. WorldLink considers applicants for all positions without regard to race, color, religion or belief, sex, (including pregnancy and gender identity), age, national origin, political affiliation, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. People with disabilities who need assistance with any part of the application process should contact us. This job description is designed to cover the main responsibilities and duties of the role but is not designed to be a comprehensive list of all.
    $101k-160k yearly est. 2d ago
  • Technical Writer - Remote

    CC Pace Systems, Inc. 4.3company rating

    Vienna, VA jobs

    A Technical Writer develops and maintains technical documentation, manuals, and guides, helping end-users and IT teams understand technical processes. Required Skills: Strong writing and communication skills Ability to translate complex technical concepts into simple language Familiarity with technical documentation tools and platforms Key Responsibilities: Compile information requirements, objectives, functions, and features while gathering technical information, preparing written content, and coordinating the layout and organization of the manual. Demonstrated high level skill in Information Architecture and can evaluate organization structure to help improve content management. Interview analysts, engineers and/or other staff to obtain workflow, processes or other technical information. Research, analyze, develop and maintain comprehensive documentation, including user guides, API documentation, system/data flow diagrams, and technical specifications. Execute the planning, design, development, and implementation of technical controls, procedures, and policies related to compliance, risk, governance, and specific business-unit regulatory standards, while maintaining a strong knowledge of key platform capabilities, data governance standards and frameworks, and operating systems within the technology and analytics domain. Advanced skill capturing and translating technical processes and requirements into easily understood terms. Strong understanding of software development life cycles (SDLC), COBIT, or ITIL. Editing and Proofreading: Advanced/Expert. High proficiency in grammar, style, and consistency checks. Technical Acumen: Advanced. Understanding of software development processes, data analytics practices, and methodologies. CC Pace is an equal opportunity employer. CC Pace celebrates diversity and is committed to creating an inclusive environment for all employees. CC Pace does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic under federal, state, or local laws. CC Pace is committed to employing only candidates who are legally authorized to work in the United States. To comply with the Immigration Reform and Control Act of 1986, all new employees, as a condition of employment, must complete the Employment Eligibility Verification Form I-9 and provide documentation that establishes identity and authorization to work. E-Verify will be used for employment verification as part of your onboarding process. CC Pace values integrity throughout the hiring process. As part of standard verification procedures, candidates will be asked to provide documentation confirming employment history, education, and work authorization.
    $48k-66k yearly est. 13d ago
  • JCIDS Technical Document Writer

    People, Technology & Processes 4.2company rating

    Virginia Beach, VA jobs

    Job Title: Technical Document Writer Salary: $140K- $145K Clearance: TOP SECRET Travel: n/a Purpose People, Technology and Processes, LLC is seeking a Technical Document Writer in the Resource, Requirements and Combat Development department.. The position shall assist the command Requirements Manager with technical writing and development and implementation plans, acquisition processes and the POM process in support to full spectrum undersea special operations and activities worldwide in support of Geographic Combatant Commanders and National interests. Responsibilities include, but are not limited to: Assist the Requirements Manager and Requirements Officer in technical writing and development with emphasis on broad-scope strategic planning development and implementation plans, acquisition processes and production of Capability Development Documents. Assist with review of all source material for Unmanned Surface Vessels (USV) and prepare applicable requirements document for staffing within the Navy. Assist with review of all Unmanned Undersea Vehicle (UUV) Family of Systems (FoS) source material and prepare applicable requirements document for staffing within the Navy. Assist with review of all manned undersea mobility platforms; to include but not limited to, SEAL Delivery Vehicles, Dry Combat Submersibles, and Dry Deck Shelter (DDS) Next source material and prepare applicable requirements document for staffing within the Navy. Provide a monthly status report documenting accomplishments, planned actions for the coming month, and roadblocks or obstacles to achieving assigned actions in the agreed upon timelines. Required Skills / Education/Certifications: Possess exceptional work ethic, verbal and written communication skills and be accurate in technical writing duties. Produce clear and concise reports and correspondence in prescribed formats. Conduct planning and organization, analysis of accumulated data/information, and considerable coordination and integration of work with other functional activities. Perform duties under pressure in a fast-paced environment and execute multiple tasks to meet stringent timelines. Coordinate complex scheduling and multi-step process. Prepare written reports and correspondence using Microsoft Word, PowerPoint and other related programs. Possess a top secret security clearance. Acq 110 Bachelor's Degree from an Accredited U.S. College Minimum Required Experience: 3 years' experience conducting research, gathering data, processing, assembling, and analyzing facts, drawing conclusions, effectively fusing results with other information, and developing solutions to force optimization-related problems. 10 years of experience in the field of work. 3 years' experience using civilian and/or government forecasting and modeling tools and research methods. 3 years' collective experience working with DOD, USSOCOM, or DON agencies with in-depth understanding of SOF warfighter skill sets, employment methods, and national level tasking. Experience in JCIDS or SOFCIDS requirements generation processes and POM processes (preferably experienced with the Navy). About the company: As a Service Disabled, Veteran Owned Small Business (SDVOSB) we are a provider of Information Technology (IT) professional services, software solutions and professional development training. Our core competencies evolved from leveraging IT enablers for knowledge management with an emphasis on Web Based Knowledge Portals and Portal Services, Server/System Services, SharePoint Development and System Administration and SQL Server Services. Our capabilities have expanded to include software development, technical training support and field support services. Guiding Principles Satisfy the customer - "Exceed expectations" Set the Example - "Be out front" Be Responsive - "Timing is everything" Persevere - "Find a way" Benefits PTP offers a comprehensive benefits program: Medical insurance Dental insurance Vision insurance Supplemental benefits (Short Term Disability, Cancer & Accident). Employer-sponsored Basic Life & AD&D Insurance Employer-sponsored Long-Term Disability Employer-sponsored Value Adds - FreshBenies 401(k) with matching
    $140k-145k yearly 60d+ ago
  • Technical Document Writer - Biomanufacturing

    Collabera 4.5company rating

    Marlborough, MA jobs

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Description: • We are currently looking for a cGMP Technical Writer who will be responsible for writing, reviewing and driving production and quality documentation to approval. • The Technical Document Writer will be responsible for producing high-quality cGMP documentation that contributes to the overall success of our project goals. • Additional responsibilities might include tracking of the daily, weekly and monthly forecasted documentation priorities required to meet output quotas. Key responsibilities/essential functions: • Originate, revise and maintain Standard Operating Procedures (SOPs), Production Batch Records (PBRs) and Solution Preparation Records. • Compile and draft procedural documentation using standard electronic publishing tools. • Create and maintain templates for cGMP documents. • Collaborate with individuals from various internal functional areas to generate and review new equipment, processing, set-up and operational documents within agreed upon timelines. • Interview subject matter experts to obtain details in order to accurately capture content material. • Demonstrate effective written and verbal communication skills. • Monitor the flow of production documents and adjust workload and resources in an appropriate, organized and efficient manner. • Work with cross-functional teams on the implementation of process improvement initiatives to increase quality in cGMP documentation. • Demonstrate an ability to multi-task and manage multiple projects independently • Maintain a safe work environment for self and staff. Quality Specific Goals: • Aware of and comply with the client Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position. • Complete all planned Quality & Compliance training within the defined deadlines. • Identify and report any quality or compliance concerns and take immediate corrective action as required. • Aware of and comply with Stop Order, Concessions, ESD ECO, Calibration, Preventative Maintenance, Material Identification & Segregation, and Good Documentation Practices, as associated with this job type/position. Training: Aware of and comply with client training requirements. Qualifications Required Qualifications: • 3+ years of previous technical writing experience in a cGMP pharmaceutical environment. • Experience in manufacturing under cGMP guidelines and possess a strong knowledge of cGMP requirements. • Prior experience working in a biotech/pharmaceutical company. • Exceptional written/verbal communication, listening, organizational, interpersonal, research, investigative, and problem-solving skills. • Proven ability to communicate complex ideas in a clear, concise manner. • Working knowledge of MS Office Suite and an Electronic Document Management System (EDMS). • Experience with Document Proficiency in MS Office Products. Preferred Qualifications: • Associates degree in a scientific discipline or equivalent experience. • Cell Culture experience. • Protein Purification experience. • Biological Technical Transfer experience. Additional Information To know more about this position please contact after applying to the position on; Ujjwal Mane *************************** ************
    $72k-96k yearly est. Easy Apply 60d+ ago
  • Technical Writer/ Document Writer (Contract role)

    Collabera 4.5company rating

    Santa Clara, CA jobs

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Job Description Job Title: Technical Writer Location: Santa Clara CA 95054 Duration: 06+ months (Possibilities of extension) Qualifications • Looking for a Technical Writer with 7 - 9 Years of Experience, at least 3 years in communications, business or Technical writing, diagramming, scripting, editing, and or journalism. • 1-3 years working knowledge with the following tools: • Word Processors (Wordpro, AmiPro, Word) • Spread sheets and time line tools (Lotus 1-2-3, MS Project, Timeline) • Graphics tools (Freelance, Power Point, Visio), and or other equivalent tools. • Experience in SDLC, analysis, design, implementation, and a validation knowledge base are a plus. • Use of and experience in SDLC tools also a plus. • Any technical experiences and Client Server application development knowledge processes are also a plus. • A Bachelors degree is required. • Candidates with medical device industry experience are highly preferred. Additional Information To know more about position or to schedule an interview: Himanshu Prajapat Email - ********************************** Phone: ************
    $78k-105k yearly est. Easy Apply 1d ago
  • Technical Writer/ Document Writer (Contract role)

    Collabera 4.5company rating

    Santa Clara, CA jobs

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Job Description Job Title: Technical Writer Location: Santa Clara CA 95054 Duration: 06+ months (Possibilities of extension) Qualifications • Looking for a Technical Writer with 7 - 9 Years of Experience, at least 3 years in communications, business or Technical writing, diagramming, scripting, editing, and or journalism. • 1-3 years working knowledge with the following tools: • Word Processors (Wordpro, AmiPro, Word) • Spread sheets and time line tools (Lotus 1-2-3, MS Project, Timeline) • Graphics tools (Freelance, Power Point, Visio), and or other equivalent tools. • Experience in SDLC, analysis, design, implementation, and a validation knowledge base are a plus. • Use of and experience in SDLC tools also a plus. • Any technical experiences and Client Server application development knowledge processes are also a plus. • A Bachelors degree is required. • Candidates with medical device industry experience are highly preferred. Additional Information To know more about position or to schedule an interview: Himanshu Prajapat Email - ********************************** Phone: ************
    $78k-105k yearly est. Easy Apply 60d+ ago
  • Technical Writer - NAS Jacksonville

    Dkw Communications Inc. 4.6company rating

    Florida jobs

    Come Join Our Team! DKW Communications, Inc. (DKW) is a government contractor providing professional and technical services to various government agencies i.e. defense, law enforcement and security. We are currently looking for a Technical Writer to join our winning team. The individual hired for this position will provide support to our government customer located at NAS Jacksonville in Jacksonville, FL. This is an onsite position. Overview: The Technical Writer will be responsible for the preparation, review, revision, and maintenance of technical documents. Specific duties include: • Understand basic concepts (to include basic grammar concepts), responsible for working with engineering staff to prepare and maintain operations documentation, user guides, manuals and technical publications • Assist in performing quality assurance for preparing and maintaining operations documentation, user guides, manuals and technical publications • Work with engineers to correct documentation based on Technical Engineering Change Requests (TECRs) and prepare Technical Engineering Change Directives (TECDs) for site deliveries • Use multiple word processing, database, spreadsheet and presentation tools such as MS Word, Excel, Access, PDF Professional (Acrobat/Foxit) and PowerPoint etc. • Assure documents meet current MIL Standards • Assure documents have correct references, are consistent and are user friendly • Perform start to finish on technical documents by digitizing documents to proper Word Processing form then to PDF final presentation with proper hyperlinks and bookmarks • Basic knowledge of military, aircraft and simulator commonly used standards and terms • Basic knowledge of technical drawing and engineering schematics • Maintaining in-house personnel training and recall information • Prepare delivery documents and media for site deliveries including media labels • Maintain a current internal documentation library and work with DOD personnel to assure staff are using the proper documents for their tasks. Also work with in-house artists to organize and maintain large library of in house drawings • Maintain the classified inventory including safeguarding, storing, destroying, transmitting and transporting information per DODM 5200.1 Requirements: • Secret level security clearance (or higher) • High School Diploma (College degree/education preferred) • Minimum of two (2) years of experience in developing technical manuals, such as system design documents, configuration drawings, operation manuals, maintenance manuals, and training manuals. • Excellent verbal and written communication skills, and the ability to work in a team environment. • Expert level computer skills • Ability to organize projects, data and information **All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.**
    $42k-56k yearly est. Auto-Apply 60d+ ago
  • Junior General Writer

    Intelliswift 4.0company rating

    California jobs

    Junior General Writer Job ID: 21-12629 Primary Skill: Design Style guide - We're looking for General Writers to write, publish, and maintain partner and consumer-facing documentation. Our work ranges from making small edits to existing content, to creating entire Help Centers. We need someone who is able to handle multiple projects to meet our turnaround time expectations, while also maintaining high-quality content. Responsibilities: Create high-quality reference, support, and how-to articles Work with subject matter experts (SMEs) to identify knowledge gaps in content Draft, develop, and publish content Skills: Strong writing and editing ability Ability to write according to our internal style guide Strong communication skills Project management skills Customer service skills Education requirement: Bachelor's degree or equivalent diploma Preferred qualifications: Bachelor's degree in English (or a similar subject) 2+ years of writing experience Experience working within a content management system and/or basic HTML Additional Job Details: 1 - Agile Project Management (P3 - Advanced) | 2 - Editing (P3 - Advanced) | 3 - Effective Written Communications (P3 - Advanced) Primary Skill Communications Management * Job details *
    $79k-117k yearly est. 27d ago

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