Client Benefits Specialist
Samaritan Daytop Village provides life-changing services in mental health, addiction recovery, housing, and more to help individuals and families across New York rebuild their lives. We serve over 33,000 clients annually at more than 60 locations throughout the five boroughs, as well as Suffolk, Rockland, Sullivan, Dutchess, Westchester, and Ulster Counties. We are looking for a Client Benefit Specialist to support one of our OASAS Residential Treatment programs.
The Client Benefit Specialist helps new clients get the services and benefits they need while making sure the agency can bill correctly and on time. This Client Benefit Specialist meets with clients within 1-2 days of program admission, checks their eligibility for programs like Medicaid and Social Security, and documents everything in our EHR, Avatar. Strong communication, attention to detail, and the ability to work under pressure are key while consistently serving each client with care and dignity.
Responsibilities
Conduct interviews and assessments with every newly admitted client within the first 1-2 days, approximately 20-30 new clients monthly
Gather client information to determine eligibility for benefits and estimated length of stay
Maintain organized records of client interviews, assessments, and benefit status.
Ensure timely and accurate documentation of assessments, services, and benefits in agency systems, including our EHR, Avatar
Follow up on required paperwork to support benefit applications and re‑certifications
Clearly communicate with and coordinate with federal, state and city agencies and community partners to help clients financially access entitled benefits
Work closely with Directors and Case Managers to monitor clients' financial needs and ensure services are aligned with available benefits
Manage a caseload and provide ongoing support to clients regarding their benefits
Prioritize accuracy and timeliness to ensure the agency can bill correctly and continue providing quality care
Qualifications
High School diploma or GED required; Associate's or Bachelor's degree preferred
Strong oral and written communication skills
Detail oriented with accurate data entry and documentation skills to support billing and compliance
Empathy and care in working with diverse clients experiencing substance use disorders and mental health challenges
Ability to work under pressure with high accountability for timely processing of benefits
Strong time management and organizational skills to manage caseloads and track multiple deadlines
Basic computer skills with the ability to use the Microsoft Suite and software for documentation such as EHR systems (e.g., Avatar)
Familiarity with federal and state programs such as Medicare, Medicaid, Social Security, and public assistance programs, preferred
Experience with case management or client intake preferred
Additional Information
This is a full-time non-exempt role with an hourly rate of $24.72- $27.47 (annualized at 35 hours per week to $45,000- $50,000) with a full benefits package. Benefits include medical, dental, and vision insurance, 25 days of paid time off, access to a retirement account with an employer to match, and tuition reimbursement.
This role is an in-person located in Ellenville, NY with the potential to work remotely 1 day a week after 90 days based on performance and completing an introductory period.
The Client Benefits Specialist works Monday-Friday, with some flexibility around standard working hours (Example: 9am-5pm, 8am-4pm, or 7am-3pm) based on mutual agreement with the manager for this role.
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$45k-50k yearly Auto-Apply 42d ago
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Computer Support Specialist
Safe Horizon, Inc. 4.2
New York, NY jobs
Job Description
Responsibilities:
Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
Documents, maintains, upgrades or replaces hardware and software systems.
Supports and maintains user account information including rights, security and systems groups.
Receives and documents all user support calls, Emails in the IT Web Help Desk application for problem resolution.
Escalates tickets when issues are not easily identified or corrected.
Provides help desk coverage, direction of problem resolution of workstation hardware, software and printers.
Maintains and updates the help desk database. Track and follow up on unresolved issues and report same as requested.
Relies on experience and judgment to plan and accomplish goals.
Performs a variety of IT related tasks as assigned.
Works under general supervision; reports to the Director of IS Support Services.
Evaluates documented resolutions to analyze trends for prevention of future problems.
Alerts management of emerging trends in incidents.
A certain degree of creativity and latitude is required.
Experience in industry-standard technologies and methodologies.
Good written and oral communication skills.
Additional Responsibilities include the following:
Deliver support and training to end users in the organization on the various types of software programs efficiently and effectively in fulfilling business objectives.
Assist with development and improvement of in-house software applications training programs and related courseware.
Provide End-User Training as required.
Create and deploy feedback mechanisms for end users. Analyze results, make recommendations for support process improvement, and implement changes.
Requirements:
An associate's degree or its equivalent desired and 2-5 years of experience in the field or in a related area.
A certain degree of creativity and latitude is required.
Certification in A+, CCNA and/or Network + desirable.
If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment.
AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.
Technology Statement:
Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance.
Please follow this link to view complete EEO Law and complaint filing information: ********************************************************************************************
Know Your Rights: Workplace discrimination is illegal.
Hiring Range: $25.83 - $27.48 Hourly
Full-time Hours: 35 Hours per week
Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center
$25.8-27.5 hourly 10d ago
Case Manager - Brooklyn Family Court
Safe Horizon, Inc. 4.2
New York, NY jobs
Job Description
The Brooklyn Family Court Program offers case management and practical assistance to victims of crime. The overall goal of the program is to reduce the impact of victimization through advocacy, counseling and other support services. The Case Manager provides case management services to victims of domestic violence involved in the family court system.
Essential Job Functions:
Providing client-centered crisis intervention, emotional support and case management to victims of crime and abuse, with a special focus on the Integrated Domestic Violence Court;
Providing information regarding the Family Court process, court procedures and the types of relief available, including Orders of Protection;
Advocating with Family Court personnel (Judges, Court Clerks, Court Officers, civil legal attorneys, etc.) and the criminal justice system on behalf of clients;
Safety planning and risk assessment;
Referring victims to shelters and other services as needed;
Assisting clients with relocation and housing;
Providing emergency practical assistance including OVS compensation applications, transportation, food vouchers, financial assistance, emergency cell phones, lock replacement, etc.;
Attending internal and external meetings, trainings and workshops;
Maintaining thorough and accurate case records and statistics;
Various other duties to be determined by supervisor.
Supervisory Reports:
None
Knowledge and Skills:
Required:
Understanding of the dynamics of domestic violence and other forms of victimization;
Experience working with survivors of domestic violence;
Excellent communication and organizational skills;
Ability to work as part of a team while also independently generating tasks;
Good communication skills, written and verbal;
Computer knowledge;
Organizational skills.
Desirable:
Knowledge of the Family Court and criminal justice system is preferred.
Bilingual (English/Spanish) preferred.
Education:
Required:
Bachelor's Degree in a related field or equivalent experience.
Desirable:
Experience working with domestic violence victims;
Experience in a social service setting.
Hours:
21 hours/week; exact hours, which will fall between 9 to 5, to be determined;
Monday through Friday.
If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment.
AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.
Technology Statement:
Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance.
Please follow this link to view complete EEO Law and complaint filing information:
********************************************************************************************
Know Your Rights: Workplace discrimination is illegal.
Hiring Range: $23.36 - 25.30 Hourly
$23.4-25.3 hourly 26d ago
Client Advocate Specialist - Hotlines
Safe Horizon, Inc. 4.2
New York, NY jobs
Job Description
Client Advocate Specialist - Hotlines
The Hotlines' Client Advocate Specialist fields calls to Safe Horizon's three 24-hour Hotlines: the Domestic Violence Hotline, the Crime Victims Hotline and the Rape and Incest Hotline. These hotlines provide crisis intervention, advocacy, and information and referrals to over 125,000 victims each year. The Client Advocate Specialist conducts thorough safety and needs assessments, and collaborates with callers to develop plans address needs within a supportive, client-centered framework.
Responsibilities:
Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients.
Engage clients contacting the Domestic Violence, Crime Victims and Rape and Sexual Assault Hotlines telephonically and via the TDD machine, a device for the hearing impaired
Conduct thorough assessments for all callers, with a particular focus on ascertaining the safety of clients and their children.
Identify and follow up on cues signaling potential exposure to risks to safety for clients and their children.
When indicated, provide crisis intervention to address threats to a caller's physical and/or emotional safety. Coordinate such interventions with immediate supervisor, as needed.
Safety plan with callers with identified safety risks.
Per New York state mandate, report incidents of suspected child abuse or maltreatment/neglect to the Statewide Central Register of Child Abuse and Maltreatment.
Conduct shelter assessments for domestic violence and rape/sexual assault victims seeking shelter and provide advocacy for them to access available shelter space
Assess callers' needs and provide appropriate information and referrals to address them.
Interface with web-based case management system and other technologies to conduct and document work.
Participate in agency sponsored and external trainings on victimization issues
Maintain cooperative working relationships with Safe Horizon programs and other NYC service providers.
Conduct all aforementioned work with clients within a supportive, client-centered framework.
Participate in weekly clinical supervision meeting with your supervisor using a reflective trauma informed approach to reviewing your work
Undertake other tasks, as directed.
Qualifications:
Experience with and/or interest in consistent clinical supervision
Experience working with crime victims preferred
Bachelor's degree required, or relevant experience and training
Required Skills:
Ability to quickly establish rapport over the phone
Experience conducting thorough assessments and demonstrated ability to do so telephonically
Crisis intervention skills
Excellent organizational skills, and an ability to multi-task with different technologies (talk on the phone and use several computer programs simultaneously)
Demonstrated ability to stay calm in high-stress situations
Demonstrated ability to help others creatively solve problems and address difficult challenges
Demonstrated ability to react with flexibility and creativity to challenges on a daily basis
Ability to work autonomously, and collaborate with colleagues effectively, in a fast-paced environment
Clear and concise writing skills
Ability to document work quickly within a digital case management system
If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment.
AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.
Technology Statement:
Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance.
Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal
Hiring Range: $23.63- $26.58 Hourly
Full-time Hours: 35 Hours per week
Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center
$23.6-26.6 hourly 14d ago
Clinical Forensic Specialist - Bronx CAC
Safe Horizon, Inc. 4.2
New York, NY jobs
Job Description
Work as a member of a dynamic CAC multidisciplinary team to provide child victims of sexual abuse and severe physical abuse and their impacted family members with an array of specialized, trauma-informed services including an orientation to the CAC, participating in the forensic interview process, providing on-site mental health services including child trauma screenings, the Child & Family Traumatic Stress Intervention and the provision of victim support & advocacy services.
ESSENTIAL FUNCTIONS:
Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients.
Participate in the forensic interview process through assuming a lead interviewing role or observing the interview of the child, coordinating services with the team members
Conduct a thorough assessment of the child and the non-offending family members to determine the impact of the trauma on the child's functioning, and the need for additional services for the child and family.
Provide trauma focused intervention and client-centered victim advocacy and support to the child, siblings and non-offending parent(s) in the process of making effective referrals and linkages to trauma-focused mental health treatment and other services when warranted.
Actively participate in case planning and case review meetings to inform the investigation, and coordinate interventions and response to child victims and impacted family members.
Enter accurate case files and maintain case data in the CAC NCATrak case tracking system for every service provided to clients in a timely manner, from the opening to the closing of a case.
Conduct psycho-educational workshops for non-offending parents.
Participate in weekly supervision, group supervision and on-going trainings.
Other duties and responsibilities as may be assigned.
WHAT ARE WE LOOKING FOR?
Master's Degree in Social Work required (unless you are less than 3-6 months from fulfilling graduate school completion requirements) or a
Master's Degree in a related mental health field considered. Clinical licensure preferred.
Expertise in Forensic Interviewing or willingness to acquire this specialized skill required.
Excellent communication, engagement, interviewing, crisis intervention and assessment skills needed.
Ability to work and thrive as a member of a multidisciplinary team, in a fast-paced environment, appreciating different points of view and ability to resolve conflicts in a constructive manner required.
We welcome LMHC (licensed mental health counselors) in addition to social workers.
Strong written and communication skills needed. Bi-Lingual Spanish highly preferred.
If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment.
AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.
Technology Statement:
Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance.
Please follow this link to view complete EEO Law and complaint filing information:
********************************************************************************************
Know Your Rights: Workplace discrimination is illegal.
Hiring Range: $30.50 - $34.00 Hourly
Full-time Hours: 35 Hours per week
Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center
$30.5-34 hourly 18d ago
Team Leader - Hotlines - Remote
Safe Horizon, Inc. 4.2
New York, NY jobs
Job Description
Supervises a team of employees who receive incoming telephone calls involving domestic violence, rape, and other crimes that will, in some instances, require making quick decisions regarding the caller's safety and well-being. The Team Leader has a key role in setting the standard for assessing human service needs via telephone using active listening, crisis intervention and/or suicide risk assessment skills. The Team Leader manages staff members who will normally elicit essential information from the caller including the problem (or complaint) determine the immediacy and type of response needed based on an initial risk assessment, and document critical aspects of the telephone call and actions taken on the agency's database. This position assigns staff to perform their duties and responsibilities, and reviews their work for adherence to instructions, accuracy, completeness and conformance to accepted client-centered practices.
To ensure quality assurance performance standards and expectations are being successfully carried out in the Hotlines, this position will take a pro-active role to develop and implement action plans to address problematic trends, sustain progress and continuous improvement. The Team Leader provides oversight and supplemental spot-checking for data and documentation quality initiatives, while offering coaching and development to Client Advocate Specialists and Shift Coordinators to improve their ability to explore callers' mental and emotional state of mind through client centered, empowering, and non-judgmental language.
Responsibilities:
Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Coach and guide staff in their client practice that reflects these approaches. Participate in the recruitment, hiring and onboarding of new staff.
Supervises staff whose key role is to establish rapport with the caller and, through risk assessment skills acquired in Client-Centered Practice training, assist the caller to safety plan around the current situation. Staff may provide relevant information and referrals to resources that may assist the caller in maintaining their safety.
Provide weekly individual supervision to a direct reports using a reflective supervision model and a trauma informed approach.
Provide ad hock supervision and coaching to any advocate on shift as needed.
Utilize hotline technology to assess staff overall productivity. Including the accuracy and timeliness of case records that document client interactions.
Ensures smooth daily operation through shift monitoring and administration, including:
Supporting staff to handle challenging calls and debriefing after challenging calls
Supporting staff in handling calls through coaching
Evaluating the quality of client experience on the hotline by examining abandonment rate, call volume, hold times, and answer time.
Running and analyzing call forecasting reports to ensure staffing pattern is consistent to meet
the call volume.
Handling client calls during busy periods as needed, to CAS standard
Handling calls from social service and criminal justice providers
Handling client complaints, and escalating complaints to Hotlines Senior Director as needed.
Monitoring staff attendance for shifts, training and staff meetings
Documenting shift activities and issues
Reviewing for accuracy and approving both e-time and funder timecards after designated deadlines.
Reviewing and monitoring direct reports leave time accruals to ensure that vacation, holiday, and other time off requests are processed according to company policy.
Acts as client risk specialist in managing clients who are at risk for suicide, and in supporting staff members who are responding to those clients' needs
Interviews prospective candidates for open positions and recommends hiring decisions in line with Safe Horizon's hiring policies
Communicates regularly with all staff to provide information and updates regarding program practice and operations
Coordinates shelter intake and communicates daily to staff updated status and availability of shelter space derived from Shelter Occupancy and Referral System (SORTS) and/or Shelter staff, as well as troubleshoot shelter-related issues, to ensure seamless assignments of Hotlines clients into shelter spaces
Establish and maintain clearly communicated consistent expectations of and goals for staff performance that focus on CCP standards (includes EPA goals) and document for employee file
Assess and identify staff with performance issues. Collaborate with staff in the development of action plans to improve performance and document for employee file.
Complete quarterly performance reviews that reflect feedback given in supervision, coaching, and quality assurance monitoring activities.
Qualifications:
Master's degree in human services field ( e.g., counseling, psychology, social work or related field) with at least 1 year of supervisory experience preferred, or Bachelor's degree in human services field with at least 3 years of supervisory experience.
2+ years of public contact experience (e.g., call center environment), preferably working with crime victims, dealing with individual problems and applying policies, procedures, and/or guidelines. Telephone counseling experience desirable.
A combination of appropriate education and experience working with crime victims may be substituted for the minimum education and experience requirements.
Required Knowledge, Skills, and Abilities:
Knowledge:
Familiar with trauma and intimate partner violence and the prevention, treatment and recovery processes for victims
Recognize the social, economic, familial and cultural contexts that affect victim's lives
Familiarity with human behavior and of causal factors underlying family breakdown;
Familiarity with laws, regulations and practices pertaining to public welfare programs and ways in which these resources could be made available to people in need of them.
Skills:
Ability to model, coach, motivate client facing staff
Ability to use a trauma informed approach to addressing client, and or staff escalations
Ability to assess and respond to an emergency/crisis and notify other parties when necessary
Requires sound judgment and action in life-threatening situations
Computer skills, including proficiency in MS Excel, Word, Outlook; and the Internet
Proficiency with ACD / call center telecommunications technology and operations
Ability to communicate effectively both orally and in writing;
Ability to plan and organize work to achieve program objectives efficiently and effectively
Attitudes/Attributes:
Respect and empathy for victims with a genuine desire and willingness to help people in need
Recognition and belief in the empowerment of crime victims, and those that have been systematically oppressed.
Sensitivity to gender-related issues and/or cultural background of clients
Commitment to maintaining high levels of skills and performance
Ability to maintain confidentiality
If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment.
AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.
This position is remote.
Technology Statement:
Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance.
Please follow this link to view complete EEO Law and complaint filing information: ********************************************************************************************
$98k-127k yearly est. 22d ago
Teacher (Floater)
Safe Horizon, Inc. 4.2
New York, NY jobs
Job Description
Responsibilities:
Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into working with children and caregivers;
Work with children from 6 weeks to 12 years of age in a supportive, educationally-oriented environment that serves children in a court setting;
Maintain registry of all children in the care of the Children's Center;
Make referrals and connections to parents to take advantage of other Safe Horizon programs, other community-based organizations, programs, and entitlements;
Fill out funder intake forms, federal food program meal plans, registration forms, statistics, and other required forms accurately, thoroughly, and timely;
Improve literacy for school age children and language development for pre-school children by speaking with the children and by overseeing children's activities, including, but not limited to: stories, use of computer software, educational toys and games, arts and crafts, dance, and writing;
Assist the Head Teacher with curriculum and lesson plan development;
Provide meals and snacks to children in accordance to the Department of Health and Mental Hygiene (DOHMH) requirements and regulations;
Maintain overall décor and cleanliness of children's center;
Participation in the development of new components and/or activities with the Head Teacher an
Education Director;
Change diapers as needed; and
Perform regular evacuation drills of the Center during regular work hours.
Qualifications:
Experience working with children in some capacity;
Early childhood experience or classroom experience helpful;
High school diploma or GED;
Basic understanding of basics of child development from birth to age 12;
Ability to relate to caregivers and children who are under stress;
Basic knowledge of Microsoft Word, Excel, and the Internet.
Physical demands:
This position has certain physical demand requirements, which include, but may not be limited to, remaining in a stationary position for long hours, and lifting up to 40lbs.
Additional Requirements:
This is a floater position based in the Bronx and requires travel to other Children's Center locations throughout the five boroughs as needed.
Provide proof of full vaccination status, meaning two COVID vaccinations along with a booster.
Registration with the State Central Registry of Child Abuse and Maltreatment.
Pass a pre-employment physical granting medical permission to work with small children, which includes proof of immunizations that he/she is free from communicable diseases.
Pass an annual physical.
If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment.
AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.
Technology Statement:
Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance.
Please follow this link to view complete EEO Law and complaint filing information:
********************************************************************************************
Know Your Rights: Workplace discrimination is illegal.
Hiring Range: $23.07 - $24.00 Hourly
Full-time Hours: 35 Hours per week
Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center
$23.1-24 hourly 22d ago
Clinical Partner Intimate Partner Violence (IPV)
Safe Horizon, Inc. 4.2
New York, NY jobs
Job Description
The Safe Horizon Clinical Consultation Program is made possible by a 3-year grant from the New York City Administration for Children's Services. The primary function of the program is to provide the ACS Staten Island Field Office Child Protective Specialist (CPS) staff with expert clinical support in the areas of Mental Health, Interpersonal Violence, and Substance Use. The Clinical Partner Intimate Partner Violence (IPV) serves as a specialist and consultant to CPS Teams working with families where intimate partner or family violence impacts child safety, strengthens staff capacity to recognize and respond to IPV dynamics while supporting safe engagement with survivors and accountability for persons causing harm.
Responsibilities:
· Collaborate with the CPS Team and the Project Director to identify the training needs of the Safe Horizon and CPS partners
· Conduct IPV screenings, risk assessments, and evaluations with CPS teams.
· Advise CPS staff on safety planning, legal interventions, and coordination with law enforcement.
· Provide consultation on co-parenting and trauma recovery in the context of coercive control.
· Facilitate conferences and home visits where IPV dynamics are present.
· Deliver training to staff on IPV assessment, culture, and survivor-centered engagement.
· Coordinate with community-based IPV providers to ensure timely access to services.
· Maintain documentation and data reporting in accordance with program standards.
· Hold a race equity lens while developing training materials
· Provide engaging, interactive training that incorporates the principles of adult learning
· partner with CPS, the Project Director, and the Safe Horizon Research & Evaluation team to evaluate the efficacy of and satisfaction with training
· Attend case conferences and other meetings as a way to assess the learning needs of the CPS and Safe Horizon Partners
· Perform other related duties as assigned
Qualifications:
· LCSW, LMSW, LMHC, or related licensed professional in NYS is preferred .
· Five (3) years of direct experience providing IPV-related services.
· Expertise in danger assessment, trauma response, and safety planning.
· Strong understanding of NYC's IPV service network.
· Training experience with multidisciplinary teams preferred.
Knowledge and Skills:
· Understanding of child development and of curriculum development for multi-age groups
· Knowledge and sensitivity to domestic violence, child abuse, neglect, and sexual abuse
· Experience developing and providing trainings
· Ability to work cooperatively as a team member
· Good oral and written communication skills
· Knowledge of Motivational Interviewing
· Knowledge of Microsoft Word, Excel, Internet, and Power Point
· Strong organization skills
If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment.
AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.
Technology Statement:
Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance.
Please follow this link to view complete EEO Law and complaint filing information:
********************************************************************************************
Know Your Rights: Workplace discrimination is illegal.
Hiring Range: $65,200 - $75,000
Full-time Hours: 35 Hours per week
Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center
$65.2k-75k yearly 2d ago
Senior Director Clinical Supports Program
Safe Horizon, Inc. 4.2
New York, NY jobs
Job Description
The Safe Horizon Clinical Supports Program is made possible by a 3-year grant from the New York City Administration for Children's Services. The primary function of the program is to provide the ACS Staten Island Field Office Child Protective Specialist (CPS) staff with expert clinical support in the areas of Mental Health, Intimate Partner Violence, and Substance Use. Specifically, the Safe Horizon Clinical Partners affiliated with program provide direct support to individuals, families, and the CPS Team in the form of training, family engagement, assessments of family strengths and needs, service planning, connection to community resources, and services to address safety and other risks. The Senior Director Clinical Supports provides strategic, clinical, and operational leadership for Safe Horizon's partnership. This leadership role is responsible for ensuring high-quality, trauma-informed, and culturally responsive clinical support services. The Senior Director Clinical Supports will oversee program fidelity, staffing, and quality assurance in accordance with ACS contractual requirements and Safe Horizon's mission to provide holistic, survivor-centered support to children and families.
Responsibilities:
Because the responsibilities and objectives of this position align with those of Safe Horizon's child and family services cluster, the Senior Director Clinical Supports reports to the Vice President Child Advocacy and Mental Health Programs. This facilitates the Senior Director's ability to coordinate and leverage decades of experience at Safe Horizon in mental health, Intimate Partner violence and substance use. The Senior Director will supervise and collaborate with the Training and Development Coordinator to achieve these goals. Serving the Staten Island community, the Senior Director will:
Recruit, retain and deploy credentialed experienced Clinical Partners in the three priority areas
Recruit, retain, supervise and deploy the Training Coordinator
Share the ACS concern that Black and Hispanic families are overrepresented in the child welfare system and hold a race equity lens in training and support with Safe Horizon staff as well as CPS partners
Working with multiple data systems
Provide case-specific clinical advice to the CPS Team
Directly screen and assess both risks and strengths of families
Collaborate with CPS staff to develop family-centered, individualized service recommendations to address safety and other needs
Facilitate the warmest of handoffs
Lead data-driven quality assurance and performance improvement efforts
Review service metrics, satisfaction surveys, and outcome data to identify trends and develop corrective action plans as needed.
Oversee development of quarterly and annual reports
Partner with the CPS Team to identify their training needs
Develop and provide training related to mental health, interpersonal violence and substance use
Develop and maintain linkages with providers on Staten Island that address the needs of families
Track the provision of services by the Safe Horizon Partners
Work with CPS to agree upon quality indicators for the Clinical Support Partnership
Partner with Safe Horizon's Research & Evaluation to track and evaluate the achievement of the program's objectives
Perform other duties as necessary
Qualifications:
Required
An advanced degree (MSW, PhD, MPA or related field) required.
An LCSW or other mental health license
A minimum of 5 years of experience in mental health and/or substance use
A minimum of 5 years of experience with direct service with survivors of interpersonal violence
A minimum of 2 years of management experience
Ability to provide high-level strategic leadership, expert consultation and management to a diverse, multi-disciplinary team including internal and external stakeholders
Excellent interpersonal, team building, organizational and conflict-resolution skills
Significant experience working with criminal justice and/or child protection and/or social service systems
Knowledge of domestic violence and/or child abuse and/or child trauma with a strong commitment to Safe Horizon's mission and strategic goals, including our anti-racism work
Desired:
CASAC strongly preferred
Large scale project management experience
Expertise or an appreciation for acute, trauma-focused, evidence-informed practices working with children and families impacted by domestic violence and trauma
Strong preference for bilingual individuals and candidates experienced working with diverse communities
Safe Horizon is committed to providing a reasonable accommodation to ensure individuals with disabilities can meet any physical demand requirement(s) of the position, or otherwise perform the corresponding task(s), where possible. If you require a reasonable accommodation, including participating in the job application or interview process, please indicate this on your application questionnaire for next steps.
ADA/EEO/OSHA Statement:
Safe Horizon is committed to the principles of equal employment opportunity and compliance with all Federal, State, and Local laws concerning employment discrimination, harassment and retaliation including the Americans with Disabilities Act. Safe Horizon ensures equal opportunity to all employees and applicants regardless of race, color, age, gender, sexual orientation, sexual and other reproductive health decisions, religion, marital status, national origin or ancestry, citizenship, lawful immigrant status, physical, mental, and medical disability, veteran status, or liability for service in the United States Armed Forces. We are dedicated to providing an inclusive and welcoming environment for all members of our staff and clients.
If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.
Technology Statement:
Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance.
Please follow this link to view complete EEO Law and complaint filing information:
Know Your Rights: Workplace discrimination is illegal
Hiring Pay Range: $80,000 - $90,000
Full-time Hours: 35 Hours per week
Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center
$80k-90k yearly 2d ago
Therapist - Counseling Center
Safe Horizon, Inc. 4.2
New York, NY jobs
Job Description
Therapist - Counseling Center - 60% Full-Time (21 hours per week)
The Trauma Therapist position is 60% of a full-time position (21 hours per week) and is a hybrid position with 11 hours onsite and 10 hours remote. Onsite hours include 4 hours every Saturday and one shift from 12:00 to 8:00 during the week. This is an excellent position for clinicians in need of licensing hours and who wish to become experts in several evidence-based treatments for survivors of all ages of interpersonal violence.
The Safe Horizon Counseling Center (SHCC) is a New York State-licensed outpatient mental health clinic that specializes, exclusively, in the trauma-focused treatment of child and adult survivors of interpersonal violence and other forms of abuse. SHCC also functions as the mental health “hub” of Safe Horizon, the largest crime victim's assistance agency in the country. Our main clinic is located at 41 Flatbush Avenue in Brooklyn, and we operate two satellites that are co-located at other Safe Horizon programs. Nearly half of SHCC's clients are referred by one of Safe Horizon's vast arrays of programs. The Trauma Therapist will receive paid training and supervision in a variety of evidence-based treatments for trauma survivors, and the client hours meet New York State's experience requirements for LCSW licensure.
Responsibilities:
Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients.
Demonstrates exceptional engagement skills and clinical expertise in the provision of trauma-focused mental health treatment to SHCC clients (at least 60% engagement rate after 6 months);
Provides time-limited, evidence-based trauma-focused individual treatment to clients of all ages;
Develops and maintains expertise in the clinic's chosen methods of treatment including TF-CBT and Seeking Safety, as well as CPP, ARC, SPARCS, and CFTSI, as assigned;
Monitors treatment fidelity following training in evidence-based treatments;
Responds to the occasional client crisis, as necessary, with the support of the Clinical Director and/or Clinical Supervisor;
Requests and participates in case conferences as necessary;
Maintains a caseload of 16 clients at all times
Maintains a productivity level of 12 billable services per week (totaling 564 billable visits per year)
Participates in weekly supervision and treatment planning meetings;
Maintains timely and accurate documentation of all case activities such that it is in “audit-ready” compliance with all Safe Horizon City, State, and Federal requirements;
Performs other job duties as assigned
Qualifications & Requirements:
Must be able to attend weekly meetings on Zoom every Wednesday from 10:00 am to 1:00 pm for training and group supervision.
Must be able to work 4 hours onsite every Saturday indefinitely. While there is an option to transition to onsite hours from Saturday to a day Monday through Friday, this is based on vacancy and seniority.
Candidates must have HIPAA-compliant remote work spaces and equipment to ensure client privacy.
Expertise in delivering time-limited, evidence-based mental health treatment approaches that can be utilized with target client population;
Strong interpersonal skills required and a deep understanding of and commitment to the mission of Safe Horizon and our clients.
Demonstrated crisis intervention skills
All prospective job candidates must meet screening requirements, which includes a criminal background check, finger printing, and New York State Central Registry clearance.
Masters in Social Work; Licensed Clinical Social Worker or Licensed Master Social Worker required. LMHC
If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment.
AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.
Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: ******************************************************************************************** Know Your Rights: Workplace discrimination is illegal.
Hiring Range: $29.67-$32.69
Full-time Hours: 21 Hours per week
$29.7-32.7 hourly 26d ago
Restitution Processing Assistant
Safe Horizon, Inc. 4.2
New York, NY jobs
Job Description
Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients.
Enters new cases into the Restitution database for processing
Establishes and maintains client files and records
Processes daily accounts receivables and payables
Prepares daily recording schedules (e.g., log books, cash receipts, cash disbursements)
Responds to general payment inquires via email and/or phone
Informs supervisor of any collection on a past due accounts and any accounts in arrears
Remits client late notices
Prepares deposit slips and makes bank deposits as needed
Performs administrative tasks such as filing, sorting, distributing mail, copying, and faxing
Provides assistance at other restitution program locations, as needed
Other ad hoc duties, as directed by supervisor
Qualifications:
High School diploma or equivalent required. Associates Degree preferred.
Required skills:
Strong MS computer skills (i.e., Excel), math skills and ability to use a calculator
Detail oriented
General accounting experience required
Excellent communication skills
Check and balance awareness
Able to work in a team environment
Customer service orientation
Ability to interface with diverse population in a crisis driven environment
Comfortable communicating with defendants.
Safe Horizon is committed to providing a reasonable accommodation to ensure individuals with disabilities can meet any physical demand requirement(s) of the position, or otherwise perform the corresponding task(s), where possible. If you require a reasonable accommodation, including to participate in the job application or interview process, please contact your Human Resources Recruiter.
If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.
Technology Statement:
Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance.
Please follow this link to view complete EEO Law and complaint filing information:
Know Your Rights: Workplace discrimination is illegal
Salary Pay Range: 23.26 - 24.50 Hourly
Full-time Hours: 35 Hours per week
Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center
$35k-41k yearly est. 4d ago
Substance Use & Family Support Specialist
Safe Horizon, Inc. 4.2
New York, NY jobs
Job Description
The Substance Use & Family Support Specialist will serve as the substance abuse specialist for the Clinical Supports Program. Provides consultation and engagement support to CPS Teams working with families impacted by substance use disorders. Assists with assessment, harm reduction, treatment linkage, and safety planning to support child and family well-being. This position will work directly with CPS staff to provide trauma-informed consultation, crisis intervention, and guidance to ensure families receive timely access to appropriate services. The Substance Use & Family Support Specialist will act as the primary liaison between CPS teams, community providers, and partner agencies to streamline referrals, improve coordination of care, and ensure consistent responses for families. This position requires flexibility, as some cases may require after-hours or weekend response depending on client needs or emergency situations.
Responsibilities:
· Integrate a trauma-informed, client-centered, and culturally responsive approach into all clinical collaborative activities.
· Serve as the designated substance abuse liaison between CPS, community partners, and external providers.
· Conduct brief assessments and provide crisis intervention and psychoeducation to families.
· Support CPS staff with consultation, case planning, and strategies to address complex family dynamics.
· Facilitate warm handoffs and referrals to appropriate community services, ensuring follow-up and coordination of care.
· Conduct substance use screenings, assessments, and brief interventions using evidence-based practices.
· Train CPS teams on risk reduction strategies, safety planning, and treatment options.
· Facilitate referrals and warm handoffs to appropriate treatment providers.
· Participate in case conferences, home visits, and discharge planning meetings.
· Deliver borough-based training for ACS staff on addiction and recovery.
· Collaborate with hospitals, treatment programs, and community providers.
· Document activities and outcomes in required systems.
· Develop and maintain relationships with hospitals, outpatient clinics, and mental health partners to expand service access.
· Participate in multidisciplinary team meetings to provide mental health expertise and ensure care planning.
· Deliver mental health awareness and self-care training to CPS staff to enhance trauma-informed practice.
· Maintain accurate and timely case documentation in compliance with program standards and confidentiality requirements.
· Respond to after-hours or weekend mental health needs as required by emergent situations or program demand.
· Participate in team meetings, supervision, and professional development opportunities.
· Perform other related duties as assigned.
Knowledge and Skills:
Required:
· Willingness to work as part of a learning community.
· Flexibility and openness to testing new interventions and practices.
· Comfort with technology and ability to use data to drive decisions.
· Ability to make decisions based on sound judgment and insight.
· Strong interpersonal and communication skills.
· Collaborative spirit and willingness to work as part of a team with both internal departments and partner agencies.
· Willingness to self-reflect and openness to feedback.
· Strong crisis management skills and trained in Psychological First Aid.
· Strong leadership, management, and organizational skills.
· Sound knowledge of victimization issues; and social and criminal justice systems.
· Excellent verbal and written communications skills
· Clinical experience working with victims of community and gender-based violence.
Qualifications:
Required:
• Bachelors with a CASCA, Masters degree preferred
• Licensure or Certification (CASAC (Credentialed Alcoholism and Substance Abuse Counselor)
• At least two years of experience providing services to individuals and families.
• Demonstrated experience in crisis response and multidisciplinary collaboration
• Strong communication, organizational, and documentation skills.
• Proficiency in Microsoft Office Suite.
Preferred:
• Experience working with substance use and similar interdisciplinary setting.
• Knowledge of community mental health systems and evidence-based trauma treatment models.
If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment.
AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.
Technology Statement:
Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance.
Please follow this link to view complete EEO Law and complaint filing information: ********************************************************************************************
Know Your Rights: Workplace discrimination is illegal.
Hiring Range: $29.40 to $32.50 hour
Full-time Hours: 35 Hours per week
Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center
$29.4-32.5 hourly 6d ago
Staff Accountant
Safe Horizon, Inc. 4.2
New York, NY jobs
Job Description
The Staff Accountant is responsible for the maintenance of complete and accurate accounting records for assigned grants
Responsibilities:
Conducts monthly budget review in order to effectively manage the financial activities of each grant to assure that all activities fall within funder and agency guidelines.
Meets with program staff on a monthly basis to review and explain the financial health of the program.
Prepares budget analysis and projections for cost-based grants and coordinates with program in meeting objectives for performance-based grants. Ensures that budget module is up to date and accurate.
Responsible for the preparation of financial reports for submission to funding sources.
Prepares budget proposals, modification and renewal budgets.
Establishes audit schedule and coordinates funder audit.
Prepares plan for corrective action, as needed.
Maintain complete and accurate grant files.
Process requests for advances on new contracts.
Reconcile receivables and income earned from public and private sources.
Prepare and process salary and otps allocation changes.
Train program staff on proper coding of expenditures and ensure proper coding of expenses.
Reconcile and close grants on a timely basis.
Prepare cash flow projection of service income.
Prepare cost analysis and projection for development fund raising activities.
Responsible for timely transfer of expenditures between funds, cost allocations and other schedules.
Attend professional trainings, including funder trainings in order to be informed of any changes in funders' requirements.
Undertakes special projects as assigned.
Interacts with: Program staff; Administrative staff; Funders
Qualifications:
At least one year of previous grant experience is preferred.
1-3 years of accounting experience, preferably working in the not for profit environment
Bachelor's degree in accounting or equivalent relevant experience.
Knowledge and Skills:
Strong oral and written communication skills are required.
Advanced knowledge of Excel and Word are needed.
Ability to work within strict time constraints and be able to manage multiple tasks at the same time is essential.
If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment
AmeriCorps, Peace Corps and other national service alumni are encouraged to apply
Technology Statement:
Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance.
Schedule: Hybrid
Please follow this link to view complete EEO Law and complaint filing information:
********************************************************************************************
Know Your Rights: Workplace discrimination is illegal.
Hiring Range: $55,000 to $63,000 per year
Full-time Hours: 35 Hours per week
Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center
$55k-63k yearly 30d ago
Case Manager - Domestic Violence Shelter, Willow
Safe Horizon, Inc. 4.2
New York, NY jobs
Job Description
Summary: Domestic Violence Shelter programs offer a comprehensive range of services including counseling, advocacy, intervention, and support to meet the needs of victims and their families.
Responsibilities:
The Case Manager provides both practical advocacy services and support to domestic violence survivors and their children in a residential setting. Duties may include some or all of the following:
Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients.
Conducting intakes and assessments with potential residents;
Working with residents to formulate and maintain relevant, meaningful case plans;
Developing and maintaining case records that document services provided to residents;
Providing concrete case management and current, effective resources to residents;
Advocating on behalf of residents with city agencies and other services providers;
Meeting regularly with residents to ensure the family is on track with case plans;
Participating in staff meetings, case conferences, and other meetings as needed;
Facilitate / Co-facilitate support groups as needed;
Building service partnerships with related community-based organizations;
Assisting in the daily operations of the work site; and
Other duties as assigned.
This position has recurring access to vulnerable populations
Qualifications:
A Bachelor Degree in human service or a related field or equivalent experience and training
Good oral and written communication and computer skills are necessary.
Knowledge of and sensitivity to domestic violence, child abuse and neglect, and sexual abuse is required.
If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment
.
AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.
Technology Statement:
Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance.
Please follow this link to view complete EEO Law and complaint filing information:
Know Your Rights: Workplace discrimination is illegal
Hiring Range: $23.36 - $24.50 Hourly
Full-time Hours: 35 Hours per week
Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center
$23.4-24.5 hourly 5d ago
Trauma Counselor - SWF
Safe Horizon, Inc. 4.2
New York, NY jobs
Job Description
Trauma Counselor
Safe Horizon's Safe Way forward program provides comprehensive trauma-informed client-centered services to families who are affected by intimate partner violence and are involved in the child welfare system. Our goal is help those who have experienced physical, emotional or other forms of abuse to establish long-term safety and healing from the effects of trauma. Safe Horizon uses a client centered, trauma informed, anti-oppressive approach to supporting clients. Safe Horizon recognizes that families who have experienced intimate partner violence may want to or need to stay in contact with the person causing harm in the family. The Safe Way forward program (SWF) was designed to engage family members with support to assist in healing and explore ways for families to maintain contact where safe to do so. In this model, all participating members of the family are considered clients (survivor, person causing harm, and their children).
Hybrid schedule:
2 days on site, 3 days remote.
Essential Job Functions:
The Trauma Counselor provides both practical trauma intervention and support to domestic violence survivors, their children and the person causing harm (separately)
Duties may include some or all of the following:
· Administer trauma screenings and trauma assessments to children, survivors of domestic violence and/or persons causing harm in intimate partner relationships
· Develop treatment goals with clients
· Engage clients and provide trauma-focused mental health treatment with fidelity to evidence-based models
· Provide evidence-based trauma-focused treatment through individual, dyadic, and group models
· Work in close partnership with SWF team members and ACS to coordinate service provision for children and families impacted by domestic violence
· Conduct comprehensive assessments for survivors and/or persons causing harm and their families
· Provide crisis intervention and short- and long-term trauma intervention for children, survivors of domestic violence and/or persons causing harm in intimate partner relationships
· Engage in safety assessment and risk management dialogues with clients to follow up on safety plan
· Conduct home visits with clients and their families.
· Participate and support clients in family team conferences
· Maintain clear, concise, and timely documentation with all relevant client information including data entry into a computerized record keeping system
· Attend training relevant to position, including learning and consultation on evidence-based treatment models
· Actively participate in individual and group supervision
· Prepare for and participate in regularly scheduled FFP team case review meetings about new and on-going cases
· Maintain open communication with supervisors and team members
· Collaborate with other service providers internally and externally as needed
· Participate in the service team of clinicians and case planners responsible to maintain a mixed caseload of families (including survivors and their children and persons causing harm)
· Implement strategies for addressing vicarious trauma
Required Skills:
Sensitivity towards and understanding of victimization, especially the experience of survivors of domestic violence and all members of their families including the person causing harm in the family;
Strong communication and organizational skills; Excellent interpersonal skills, be assertive and well organized; Ability to work under pressure in a calm and reassuring manner;
Demonstrate the ability to work independently and also work on a team with an appreciation of different points of view
Ability to work evenings as needed and maintain a flexible work schedule
Strong oral and written communication skills
Qualifications:
Basic understanding of computer and systems for managing case records An advanced degree (LMSW) (license required) or related field.
Prior experience working with children and families impacted by domestic violence, abuse and/or trauma.
Strongly Preferred: Bilingual Spanish/English fluency Experience with family therapy or individual therapy preferred with survivors of domestic violence or persons causing harm in a trauma-informed setting;
Knowledge of the New York City domestic violence service system, public benefits, child welfare, housing system and other social services.
AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.
Technology Statement:
Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance.
Please follow this link to view complete EEO Law and complaint filing information:
Know Your Rights: Workplace discrimination is illegal
Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center
$44k-63k yearly est. 22d ago
Social Worker, Anti-Trafficking
Safe Horizon, Inc. 4.2
New York, NY jobs
Job Description
Responsibilities:
Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients.
Provide trauma informed, client centered intensive case management through support, advocacy, and linkages with community service providers as well as local, state and federal law enforcement to a caseload of approximately 25-40 foreign national and domestic (U.S. citizen) clients.
Provide short-term and long-term trauma focused supportive counseling to survivors of human trafficking.
Assist in the design of formal client activities to foster community and develop leadership skills, including support groups.
Maintain thorough case files and prepare monthly narrative and case management reports for funders.
Timely and accurately enter all client services-related data into both internal CMS and external funder databases for semi-annual grant reporting.
Collaborate and coordinate services and referrals with internal program attorneys, external partners (law enforcement, public benefits offices, shelter system, and others) to provide a continuum of care for clients.
Advocate for clients' rights to protect the best interests of the client, including in both the civil and criminal justice systems.
Engage in service coordination and collaboration with clients and community partners to ensure effective protective actions and strategies are taken on behalf of clients.
Conduct outreach and training presentations to identified communities and providers, informing them about human trafficking, the impact of trafficking-related trauma on victims and the services that the Anti-Trafficking Program provides, in collaboration with the Training and Outreach Manager.
Participate in community forums, panels, working groups, and anti-trafficking networks.
Active participation in bi-weekly staff meetings, individual supervision and group supervision.
Qualifications:
Counseling experience, especially from a trauma informed and client centered framework.
MSW degree and at least one year of experience working with trafficking survivors or similar populations.
Prior direct service experience with one or more of the following populations/issues: trafficked persons, immigrants, survivors of domestic violence and/or sexual assault, refugees, and/or torture survivors.
Adept at managing relationships with various levels of the government and law enforcement.
Comfort consistently reflecting on client work, discussing challenges in supervision, and integrating supervisor guidance.
Excellent and effective writing skills, organization and communication skills required as well as computer skills.
Prior experience and current interest in organizing and executing group trainings
Ability to work independently and manage multiple tasks.
Ability to work cohesively and collaboratively in a multi-disciplinary team comprised of legal staff, social workers, community trainers, survivor advocates leaders, policy advocates and administrative staff.
Cultural competency and linguistic fluency in a second language required (Spanish).
This position is subject to a collective bargaining agreement to be negotiated with local 2325 of the UAW.
If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment.
AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.
Technology Statement:
Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance.
Please follow this link to view complete EEO Law and complaint filing information:
********************************************************************************************
Know Your Rights: Workplace discrimination is illegal.
Hiring Range: $54,000.00 - $57,000.00 Annual
Full-time Hours: 35 Hours per week
Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center
$54k-57k yearly 22d ago
Head Teacher - Brooklyn Criminal Court
Safe Horizon, Inc. 4.2
New York, NY jobs
Job Description
Responsibilities:
• Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Coach and guide staff in their client practice that reflects these approaches.
• Responsible for the appropriate care and safety of children in the Center;
• Follow and maintain the Minimum Requirements and Guidelines of the OCA Statewide Children's Center Program.
• Responsible for overall functioning of the Children's Center, including oversight of teachers, student interns, volunteers, and support staff including court-appointed Nursery Attendants and Foster Grandparents, depending on the Center;
• Responsible for the training of any new hires and volunteers in the Center;
• Work with children from infancy to 12 years of age in a supportive, developmentally appropriate, literacy-rich environment that serves children in a court setting;
• Maintain and protect the confidentiality of all clients and children that utilize Center;
• Maintain registry of all children in the care of the Children's Center;
• Make referrals and connections to parents to take advantage of other Safe Horizon programs, other community, state and federal organizations, programs, and entitlements;
• Ensure funder intake forms, federal food program meal plans, registration forms, statistics, and other required forms are filled out accurately, thoroughly, and submitted on a timely basis;
• Encourage literacy development for all children through the use of appropriate language while engaging in conversation and activities including but not limited to: story-telling, reading out loud, use of computer software, educational toys and games, arts and crafts, dance, and writing. The Head Teacher shall actively engage children in these activities as well as oversee the interactions of staff with children;
• Orchestrating curriculum and lesson plan development which encourages input and planning from all staff members;
• Provide meals and snacks to children in accordance to the Department of Health and Mental Hygiene requirements and regulations and the OCA Statewide Children's Centers Program Guidelines and Requirements; and
• Change diapers as needed.
Qualifications:
• 2 years experience working with children in some capacity
• Prior teaching experience on preschool level preferred;
• Two years of child care or teaching
• Training for CPR and First Aid, Mandated Reporter training, DOHMH requirements and regulations, working with Special Education youth, and children who were witnesses to violence and/or abuse;.
• BA in early childhood education or related field or equivalent experience
• Understanding of basics of child development for all levels from birth to age 12;
• Understanding of several methods of kind behavioral guidance and the ability to apply the appropriate method to the situation at hand;
• Ability to relate to caregivers and children who are under stress;
• Ability to work with difficult population which requires a high level of social skills, maturity, and confidence in addition to being nurturing and flexible, yet firm and in charge;
• Ability to communicate effectively in English (speaking and writing);
If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment.
AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.
Technology Statement:
Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance.
Please follow this link to view complete EEO Law and complaint filing information:
********************************************************************************************
Know Your Rights: Workplace discrimination is illegal.
Hiring Range: $23.36 - $25.45 Hourly
Full-time Hours: 35 Hours per week
Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center
$23.4-25.5 hourly 12d ago
Crime Victim Advocate - Queens
Safe Horizon, Inc. 4.2
Jackson, NY jobs
Job Description
Essential Job Functions:
Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients
Attempt to reach by phone and mail victims who have filed reports with the precinct or PSA with a specific focus on victims of violent felony crimes and those victims who have filed reports two or more reports in the previous 12 months
Work with victims of crime who come to the precinct or PSA seeking assistance
Conduct home visits with officers and detectives to assist victims as needed
Provide information, referrals, and practical assistance to victims experiencing crime
Conduct client centered safety assessments and safety planning suited to the individual's needs
Provide crisis intervention and supportive listening
Advocate with NYPD personnel that may include keeping a victim apprised of an NYPD investigation
Provide criminal justice advocacy
Advocate for victims for public benefits they may be entitled to
Help with applying for compensation through the New York State Office of Victims Services (OVS)
Coordinate community resources for crime victims
Provide information and referral for victims for services such as shelter, mental health treatment, medical care, and other entitlements
Provide emergency practical assistance for victims including transportation and food vouchers
Work collaboratively with police officers to effectively aid victims
Collect data, track the history of crimes, and prepare monthly reports
Perform data entry into a computerized record keeping system and maintain thorough accurate, and timely case records and statistics
Advocate with Family and Criminal Court staff for victims
Provide coverage in vacant precincts as needed
Conduct trainings with police personnel
Conduct community presentations
Attend relevant trainings, workshops and seminars
Work with other victims of domestic violence as needed
Perform other related tasks as assigned
Interacts with:
All internal Safe Horizon programs and departments that can comprehensively support the client and case plan
All external agencies and organizations that can provide appropriate services to the client, specifically the NYPD and the court systems
The district attorney's office in each of the boroughs, including the domestic violence bureaus
New York City Family Justice Centers
Knowledge and Skills:
Clear and concise verbal and written communication skills
Excellent interpersonal skills, be assertive and well organized
Demonstrate the ability to work independently and within a precinct or PSA setting
Education:
Bachelor's degree required or equivalent training and experience.
Experience
A minimum of two years' experience in crime victim service delivery, or other relevant experience
Basic knowledge of crime victim and domestic violence issues
Knowledge of the police and criminal justice system helpful
Other:
Basic understanding of computer and systems for managing case records
Bilingual ability may be required to meet individual precinct/community linguistic needed
Flexibility working some evening and weekend hours
Schedule:
This position is on-site.
If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment.
AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.Technology Statement:
Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance.
Please follow this link to view complete EEO Law and complaint filing information:
********************************************************************************************
Know Your Rights: Workplace discrimination is illegal.
Hiring Range: $23.90 - 25.00 Hourly
Full-time Hours: 35 Hours per week
Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center
$23.9-25 hourly 22d ago
Clinical Director - Community Program Staten Island
Safe Horizon, Inc. 4.2
New York, NY jobs
Job Description
The Staten Island Community Program Clinical Director utilizes outstanding management skills and effective leadership to oversee Safe Horizon's community-based program located on Staten Island. The Clinical Director will play a key leadership role on Staten Island, acting as a voice for Safe Horizon with public officials, city agencies, and other service providers. The Clinical Director will advocate for victims of crime and abuse, ensure effective and well-coordinated service delivery, and work to enhance Safe Horizon's profile across Staten Island.
Responsibilities:
Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Coach and guide staff in their client practice that reflects these approaches.
Responsible for the overall management and clinical supervision of a Clinician and other direct service staff members to ensure effective service delivery to victims of crime and abuse.
Provide expert clinical consultation (with an emphasis on the dynamics and impact of trauma)
Monitors staff's performance through regular observation of client work and documentation.
Ensures that staff members conduct their work in client-centered and trauma-informed ways.
Effectively recruits, hires, and trains new staff; manages employee performance following Safe Horizon policy.
Actively participate in individual and group supervision; including conducting individual and group supervision for direct reports, in accordance with Safe Horizon's quality supervision standards.
Coordinates staff training and development activities and leads staff meetings.
Co-leads the Staten Island Sexual Assault Task Force.
Represents Safe Horizon on external committees and serves on internal committees.
Builds and maintains community partnerships and agreements with service providers to ensure seamless referrals and to advocate for victims of crime and abuse living on Staten Island.
Works collaboratively with other Safe Horizon program and administrative departments to ensure effective program operations; and
Responsible for oversight of the Rape Survivor Advocates program.
Support a small caseload of clients with advocacy, assistance filing for OVS compensation, ETP, counseling, etc.
Knowledge and Skills:
Required:
Ability to effectively manage a diverse staff.
Ability to build a team and effectively manage staff to successfully complete projects and achieve deliverables.
Ability to develop and coach staff using a strength-based, trauma-informed approach to supervision and professional development.
Ability to hold staff accountable, provide constructive feedback, and manage performance effectively.
Willingness to work as part of a learning community.
Flexibility and openness to testing new interventions and practices.
Ability to motivate staff and rally a team around change with the goal of enhanced service delivery.
Comfort with technology and ability to use data to drive decisions.
Ability to make decisions based on sound judgment and insight.
Strong interpersonal and communication skills.
Collaborative spirit and willingness to work as part of a team with both internal departments and partner agencies.
Willingness to self-reflect and openness to feedback.
Strong crisis management skills.
Sound knowledge of victimization issues; and social and criminal justice systems.
Excellent verbal and written communications skills
Qualifications:
Required:
5 years of supervisory experience.
Desirable:
Preferably 2-3 years of experience working with a victim of sexual assault, domestic violence victims, child abuse victims, general mental health practice.
Required:
Licensed Master's Degree in social work (LCSW) or equivalent, equivalent -Minimum of 5 years experience working with survivors, children, of domestic violence, crime victims, or sexual assault.
If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment.
AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.
Technology Statement:
Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance.
Please follow this link to view complete EEO Law and complaint filing information:
Please follow this link to view complete EEO Law and complaint filing information:
Know Your Rights: Workplace discrimination is illegal
Hiring Range: $80,000 - $90,000 Annual
Full-time Hours: 35 Hours per week
Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center
$80k-90k yearly 22d ago
Therapist
Safe Horizon, Inc. 4.2
New York, NY jobs
Job Description
Therapist - Counseling Center - 60% Full-Time
The Trauma Therapist position is 60% of a full-time position (21 hours per week) and is a hybrid position with 11 hours onsite and 10 hours remote. Onsite hours include 4 hours every Saturday and one shift from 12:00 to 8:00 during the week. This is an excellent position for clinicians in need of licensing hours and who wish to become experts in several evidence-based treatments for survivors of all ages of interpersonal violence.
The Safe Horizon Counseling Center (SHCC) is a New York State-licensed outpatient mental health clinic that specializes, exclusively, in the trauma-focused treatment of child and adult survivors of interpersonal violence and other forms of abuse. SHCC also functions as the mental health “hub” of Safe Horizon, the largest crime victim's assistance agency in the country. Our main clinic is located at 41 Flatbush Avenue in Brooklyn, and we operate two satellites that are co-located at other Safe Horizon programs. Nearly half of SHCC's clients are referred by one of Safe Horizon's vast arrays of programs. The Trauma Therapist will receive paid training and supervision in a variety of evidence-based treatments for trauma survivors, and the client hours meet New York State's experience requirements for LCSW licensure.
Responsibilities:
Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients.
Demonstrates exceptional engagement skills and clinical expertise in the provision of trauma-focused mental health treatment to SHCC clients (at least 60% engagement rate after 6 months);
Provides time-limited, evidence-based trauma-focused individual treatment to clients of all ages;
Develops and maintains expertise in the clinic's chosen methods of treatment including TF-CBT and Seeking Safety, as well as CPP, ARC, SPARCS, and CFTSI, as assigned;
Monitors treatment fidelity following training in evidence-based treatments;
Responds to the occasional client crisis, as necessary, with the support of the Clinical Director and/or Clinical Supervisor;
Requests and participates in case conferences as necessary;
Maintains a caseload of 16 clients at all times
Maintains a productivity level of 12 billable services per week (totaling 564 billable visits per year)
Participates in weekly supervision and treatment planning meetings;
Maintains timely and accurate documentation of all case activities such that it is in “audit-ready” compliance with all Safe Horizon City, State, and Federal requirements;
Performs other job duties as assigned
Qualifications & Requirements:
Must be able to attend weekly meetings on Zoom every Wednesday from 10:00 am to 1:00 pm for training and group supervision.
Must be able to work 4 hours onsite every Saturday indefinitely. While there is an option to transition to onsite hours from Saturday to a day Monday through Friday, this is based on vacancy and seniority.
Candidates must have HIPAA-compliant remote work spaces and equipment to ensure client privacy.
Expertise in delivering time-limited, evidence-based mental health treatment approaches that can be utilized with target client population;
Strong interpersonal skills required and a deep understanding of and commitment to the mission of Safe Horizon and our clients.
Demonstrated crisis intervention skills
All prospective job candidates must meet screening requirements, which includes a criminal background check, finger printing, and New York State Central Registry clearance.
Masters in Social Work; Licensed Clinical Social Worker or Licensed Master Social Worker required. LMHC
If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment.
AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.
Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: ******************************************************************************************** Know Your Rights: Workplace discrimination is illegal.
Hiring Range: $29.67-$32.69
Full-time Hours: 21 Hours per week