Scheduler
Scheduler job in Everett, WA
Job DescriptionDescription:
Western Pacific Building Materials is a successful family-owned locally operated
company that has six large manufacturing and distribution facilities in Colorado, Oregon,
Texas and Washington. The company is recognized as the nation's largest and
industry-leading independent millwork distribution company for new home construction.
Since 1991, our goal has been simple: we ship high-quality products on time to new
home construction businesses. Our company's experienced leadership and our
rewarding culture provide a positive experience for our customers and employees.
Our industry-leading door and millwork company has an entry-level opportunity for an
organized and dedicated Scheduler to join our team! Our long term, relationship-based
customers are professional home builders in the Portland Metro area. As the scheduler,
you will communicate to our customers via phone and/or email to coordinate their
delivery needs and plan our daily manufacture schedule. If you enjoy taking care of
customers and a fast pace, decision-oriented position in a stable business environment,
this is the opportunity for you!
Requirements:
Responsibilities and Duties:
• Daily hands on customer and department communication
• Work directly with the builder or homeowner to help them meet their delivery
needs
• Manage the computerized and paper production scheduling system
• Maintain a customer friendly and professional attitude when dealing with
customers
• Basic computer skills and typing skills
• Detail oriented and good organizational skills
Work Scheduler
Scheduler job in Silverdale, WA
Type: Non-Exempt
Work Schedule: Full-time
Compensation: $38.00 - $38.00/hour
Benefits: Tessera is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time employees.
Full-Time benefits of a Work Scheduler at Tessera include:
Medical, Dental, Vision, 401(k) retirement plan, Life & Short-Term Disability Insurance
$11.41/hour Health and Welfare Benefit
Flexible Spending Accounts for both medical and dependent care
11 paid federal holidays, accrual of 12 paid days of vacation at the start of employment, paid sick leave
Potential shared earning bonus
Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents
Professional development, certifications, and training opportunities
Verizon wireless discount
Employee Assistance Program (EAP), and an engaging wellness program
Public Service Loan Forgiveness eligibility for full-time employees
Tessera is dedicated to “Creating Opportunities for People with Disabilities” by hiring and supporting individuals with disabilities as well as veterans with disabilities. We take pride in our purpose-driven culture, our core values - Inclusion, Partnerships, Integrity - and our commitment to providing a safe and respectful work environment to our employees.
Tessera is seeking a detail-oriented Work Scheduler to support facilities maintenance operations. This role is responsible for maintaining accurate records of work activities, priorities, and completion of timelines while providing essential reporting on production and resource usage. The Work Scheduler ensures efficiency and accountability by compiling data, preparing work schedules, and coordinating with supervisors and management to align workloads with operational requirements.
Typical duties include but are not limited to:
Collect all data for accurate shop operations.
Develops the daily, weekly and monthly Preventative Maintenance (PM) and Corrective Maintenance (CM) schedules for management concurrence.
Reviews shop scheduling with Supervisors & Leads to include Plumbing and Roads/Grounds and General Maintenance divisions.
Adjusts Work Order status, priorities and estimated completion dates with management concurrence.
Monitors/updates work progress and status through scheduling database.
Provides scheduling of training and physicals to maintain valid licensing for personnel and conformance with contractual and legal requirements.
Verify all data entries by checks and balances with T/A, Attendance Summary, and Hour verification sheets and ensure consistency of information between records.
Maintain warranty database and compile required reports.
Maintain accurate service records and contact customers for service appointments.
Portable handheld electronic devices shall be used, where applicable, in the performance of daily duties for purposes including but not limited to documenting work, timekeeping, and ordering materials
Verify and monitor production reports for accuracy.
Provide written cost estimates for submission as required.
Verify all facilities maintenance reports prior to billing.
Research, initiate, draft, and complete pre-printed service packets for all equipment serviced.
Maintain a neat appearance and shall wear appropriate clothing for the performance of the work being performed.
Provide professional customer service to companies and customers on the status of various PM and CM work orders.
Qualifications:
Highschool Diploma/GED is required.
Minimum 3 years' experience in planning/work control.
Proficient in MAXIMO, filing, report generating and all administrative tasks to assist in Contract administration
Physical Requirements:
Employees must have the ability to perform the following physical demands for extended periods of time with or without assistance. The physical demands of this position may be reasonably accommodated for individuals with disabilities to perform the essential functions on a case-by-case basis.
Must be able to lift and/or move up to 20 pounds.
May be required to reach, kneel, walk, stand, and use repetitive motion for several hours at a time based on position duties.
Work may require repetitive motion, reaching, lifting, kneeling, and walking. Standing or sitting for several hours at a time, climbing in and out of a vehicle, and up and down stairs may also be required.
Must have the perseverance to work effectively under pressure for extended periods of time.
Requirements:
A valid state driver's license is required with the ability to obtain and maintain coverage by Tessera's insurance.
Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act. Please visit this website for more information: ****************************
Must be able to obtain and maintain applicable security clearances and installation access. A background check and E-Verify will be conducted for this position.
*** Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act.
Please visit this website for more information: ****************************
Per our government contract, 2.7.2.6, “No employee or representative of the Contractor will be admitted to the site of work unless satisfactory proof of U.S. citizenship is furnished.”
To Apply: Visit our website at *************** to complete an application.
Current Employees: need to log into their Workday to apply through the
Jobs Hub
. Please reach out to your Recruiter if you need assistance.
Tessera is a national non-profit, government contractor that is dedicated to “Creating Opportunities for People with Disabilities” through hiring and supporting individuals with disabilities and veterans with disabilities. We take pride in our mission-focused culture, our Core Values, Diversity, Partnership, Commitment, Integrity, and Quality, and our dedication to providing a safe and respectful work environment to our employees.
Individuals with disabilities are encouraged to apply.
Tessera is here to help you with the recruitment process.
If you require an accommodation or support, please contact us at
************** ext. 349, or email **********************.
Tessera is an Equal Opportunity Employer - Women/Minority/Veteran/Disabled -
Tessera participates in E-Verify
Auto-ApplyPatient Services Representative I Float TEMP
Scheduler job in Renton, WA
Salary: $21.50 - $26.37 Hourly Shift/Schedule: M-F, 8a-5p; seeking flexibility to support late night coverage (approx. 7pm) and Saturday coverage if needed. Would you like to have a career that makes a daily difference in people's lives? Do you want to be part of a caring, respectful, diverse community? If you answered yes to these questions, keep reading!
HealthPoint is a community-based, community-supported and community-governed network of non-profit health centers dedicated to providing expert, high-quality care to all who need it, regardless of circumstances. Founded in 1971, we believe that the quality of your health care should not depend on how much money you make, what language you speak or what your health is, because everyone deserves great care.
Position Summary:
Responsible for performing all site front office functions including incoming and outgoing phone activities, appointment scheduling, patient registration, computer data entry, collection of payments, maintaining health records, and serves as an example of excellent customer service to patients, family members, and community partners.
Compensation is dependent on skills and experience.
Your contribution to the team includes:
* Greet all clinic patients, families and visitors.
* Perform the check-in functions for patients which includes:
* Verification of patient, guarantor and subscriber demographics.
* Verification of insurance information by reviewing insurance card and performing real-time eligibility checking.
* Collection of copays and past due balances.
* Educate patients and families on HealthPoint services and assist with navigation of these services.
* Demonstrate knowledge of medical and dental insurance basics such as copay, co-insurance and deductibles.
* Perform the check-out function for patients which includes:
* Scheduling any follow-up or future appointments.
* Provide patient with any applicable documents.
* Collect any outstanding balances that were not collected during check-in.
* Establish payment plans, if necessary.
* Follow established procedures for answering and screening incoming appointment-related telephone calls, directing calls to appropriate staff, taking messages, and documenting in the Electronic Health Record (EHR).
* Provide patients with documentation and education concerning financial assistance programs including Sliding Fee Program
* Maintain schedule accuracy for maximum patient flow, confirming provider appointment dates and times are correct and confirming future patient appointments. Maintain effective communication with clinical care team to add patients to providers' schedules.
* Assist with the management of complex appointment scheduling and procedure coordination.
* Guide and promote the use of MyChart to patients and families.
* Have a basic understanding of emergency medical situations. Be able to connect phone or in-person patients to the appropriate clinical care team member for care.
* Follow established written procedures for collection of cash, checks, and credit card payments.
* Keep the reception work area and waiting room clean, organized, and stocked.
* The Float Patient Services Representative I will work throughout various HealthPoint locations to provide coverage for shortages as well as providing additional support with other assigned duties. Responsible for monitoring and staying current on daily schedule. Must be flexible and able to adapt to multiple clinic environments and patient populations while maintaining a high level of professionalism and quality patient care.
* Maintain good attendance, is punctual and works full scheduled shift is a condition of employment.
* Demonstrate respectful, professional, and appropriate behavior that supports a team-oriented work environment.
* Demonstrate a commitment to the mission, core values and goals of HealthPoint and its healthcare delivery including the ability to integrate values of justice, respect, compassion, excellence, and stewardship into appropriate programs and services.
* Other duties as assigned by supervisor.
* Attending staff and in-service meetings, participating in committees and task force activities.
* Support Clinic initiatives and process improvement work to meet HealthPoint Strategic Aims and Quality Measures.
Must have's you'll need to be successful:
* High school diploma or equivalent. Customer Service or Healthcare experience preferred.
* Basic operating knowledge of computers. Beginning level of Word, Excel, and Outlook, Electronic Dental and Medical Records desired.
Proof of vaccination for COVID-19 is required, prior to start. HealthPoint does not accept the Johnson & Johnson COVID-19 vaccine as proof of vaccination. If you have received the Johnson & Johnson vaccine, we ask that you provide documentation demonstrating proof of an alternate COVID vaccine or vaccine series. All new employees are also required to show proof of immunizations and/or immunity to MMR (measles, mumps, rubella), Varicella, annual Influenza and TB QuantiFERON Gold Titer. Additionally, if you work in a HealthPoint clinic, Tdap (within last 10 years) is required. Hepatitis B. is required for clinical employees with potential exposure to blood/blood products. All immunizations are a condition of employment. Upon hire, employees must provide proof of their immunizations and/or immune titer results prior to starting or no later than their fifth (5) business day of employment.
Where to gather your records:
* If you are providing immunizations from an electronic health record, please ensure that you obtain a copy of your full records rather than a screenshot. Each page of your records should include your first and last name, date of birth, and the name of the health system from which the records are pulled.
* If records do not show any data, please seek guidance from your provider for further assistance.
* If you are unable to provide proof as noted above, you can choose to have a lab titer drawn to check immunity or to be re-vaccinated. If you receive vaccination(s) or lab titers, you may obtain them through HealthPoint at no cost to you. This is a great opportunity to get your immunization record up to date at no additional expense.
HealthPoint is committed to offering all employees a competitive compensation package, including benefits and several other perks.
* Washington State Sick and Safe Leave
* Retirement Plan with Employer Match
To learn more about HealthPoint, go to *********************** #practiceyourpassion
It is the policy of HealthPoint to afford equal opportunity for employment to all individuals regardless of race, color, religion, sex (including pregnancy), age, national origin, marital status, military status, sexual orientation, because of sensory, physical, or mental disability, genetic information, gender identity or any other factor protected by local, state or federal law, and to prohibit harassment or retaliation based on any of these factors.
Primavera P6 Lead Scheduler
Scheduler job in Bremerton, WA
TITLE: Primavera (P6) Lead Scheduler
FLSA STATUS: Exempt
PAY RANGE: $80,000.00-$115,000.00 Annually DOE
DEPT/DIV: Planning/Scheduling Dept
REPORTS TO: TBD
FT / PT STATUS: Full Time
IMIA is a Maritime Preservation and Structural repair services company. The Primavera (P6) Lead Scheduler will develop, maintain, and manage detailed project schedules for the shipbuilding and repair program using Primavera P6 Software. This role supports proactive planning, resource allocation, and schedule tracking, critical to the successful delivery of naval vessels or construction within budget and timeline constraints.
ESSENTIAL DUTIES & RESPONSIBILITIES
Develop, update, and maintain baseline and detailed project schedules for complex Navy or commercial ship maintenance and construction projects involving multiple subcontractors and interdisciplinary teams.
Load and allocate resources, including budget labor hours within Primavera P6 to produce resource-loaded schedules.
Work with production on Track project progress and update schedules to reflect actual performance schedule variances and impacts due to delays or changes.
Analyze schedule data to identify critical path, bottlenecks, and risks, providing recommendations to project managers and stakeholders to mitigate schedule impacts
Coordinate schedule interfaces and dependencies between various departments.
Facilitate schedule review meetings and present schedule information to cross-functional teams and leadership.
Provide system reporting as requested by end users and senior leadership
Continuously gain awareness and understanding of the ship repair Scheduling essentials, and the operations that lead to successful project execution.
SUPERVISORY RESPONSIBILITY
None
KNOWLEDGE, SKILLS, AND ABILITIES
Minimum 3-5 years of experience actively managing complex project schedules with Primavera P6, preferably in Naval Shipbuilding or heavy industrial environments.
Deep understanding of project scheduling fundamentals, including critical path method, resource leveling, and earned value management.
Comfortable working in physically demanding shipyard environments.
Must have experience using Microsoft Office 365 Suite of applications, including Word, PowerPoint, Excel, and Outlook
Position requires excellent time management, technical, verbal and written communication skills
Ability to collaborate across a multi-functional team
Ability to work with partners and vendors
Strong analytical and problem solving skills with meticulous attention to detail.
Self-starter with the ability to manage multiple schedules at one time
EDUCATION AND EXPERIENCE
Incumbent must have demonstrated experience and familiarity, and be technically sound in operating and supporting the Primavera P6 Project Management tool
Primavera P6 Proffessional Certification or equivalent training, other project management course work or certificates and computer science training.
WORKING CONDITIONS
Work primarily performed in office environment. May be required to conduct shipyard on-site visits to survey ongoing operations and may be required to conduct on-site training in shipyard environment to internal customers.
EQUIPMENT USED
Computer, telephone, scanner, Microsoft Office products, and other IT Software systems.
REASONABLE ACCOMMODATIONS
May be made to enable qualified individuals with disabilities to preform essential job functions.
Staffing Scheduler - Martha & Mary
Scheduler job in Poulsbo, WA
Staffing Scheduler - Full or Part Time
Martha and Mary Health Services is seeking a dedicated, friendly, organized and driven Staffing Scheduler to support our nursing & care team. We offer competitive pay and a supportive environment, where we become friends and family. Martha & Mary provides quality care and services to those in need of long-term care and short-term care. Come be a part of one of Kitsap County's largest not-for profit employers and embrace the opportunity to make a positive difference in someone's life every day!
General Description
The Staffing Scheduler will work with the team to ensure adequate numbers of nursing and care staff are scheduled on each shift, will manage timecard processing, support compliance with policies and procedures outlined by Martha & Mary and Washington State Labor Laws.
Wage is from $17.50/hr. up to $18.97/hr. based off years of applicable experience as determined by HR and the hiring manager
Schedule:
Full Time 5x a week. Monday-Friday for the first 4-6 weeks, and then schedule will change to include working every other weekend, with other days to be included during the work week to be determined after training.
Part Time 3x a week - Week 1: Sunday, Monday, Thursday - Week 2: Weds, Friday, Saturday
Duties and responsibilities may include:
Administrative tasks as related to the Nursing staff
Coordinate, update, and manage schedules for nursing staff, including assigning shifts, handling shift changes, and ensuring adequate coverage
Update and maintain calendars in various programs for the facility
Communicate professionally with staff to facilitate efficient shift coverages
Administer staff orientation and ensure that paperwork is returned timely
Organize and maintain documentation as presented by staff
Document and track staff attendance and coordinate with managers
Plan, prepare and find solutions for staffing call outs
Answer phone calls, texts, and emails professionally and effectively with stellar communication skills.
General
Ability to understand, implement, and follow policies and procedures
Understanding and support of the Martha & Mary mission, vision and values
Understanding of and ability to deal with confidential information with discretion
Reliable attendance for scheduled hours and the willingness to be flexible in covering additional hours, including weekends and other shifts when able .
Maintaining perspective and a sense of humor, responding positively to rapidly changing demands
Ability to establish professional rapport with staff
Handling people and situations with understanding, diplomacy and tact
Setting priorities and handling multiple tasks to deadline
Working cooperatively in a team environment
Problem solving and ability to handle unexpected/unpredictable circumstances
Works positively to find solutions to the problems that are identified within the organization
Attention to detail
Highly organized
Initiative
Must be able to work weekends on a rotating basis.
Required Qualifications:
Education: High School Diploma or equivalent
Experience: Experience in customer service and/or long-term care/ healthcare preferred
Knowledge, Skills, and Abilities:
Eagerness to learn new skills and systems and meet people
Ability to plan and coordinate schedules
Ability to read and interpret practice standards, procedures and government standards and regulations
Good communication skills
Basic computer experience (Microsoft applications, etc.)
Basic mathematical skill
Excellent problem-solving skills
Benefits:
Martha & Mary offers fair wages, competitive benefits and supportive work environments, where we become friends and family. We invite you to apply and become a part of one of Kitsap County's largest not-for profit employers. The following benefits/compensation are offered at Martha & Mary.
Paid Time Off (PTO) is accrued at varying rates depending on length of employment. Accrual rates begin at 5.32 hours per month based on a 40-hour workweek. These accruals include the required sick leave per Washington State's Paid Sick Leave Law
50% discount on on-site child care services while working
Comprehensive benefit package after 60 days to include medical, dental, vision and life insurance options.
Career advancement opportunities across multiple sites and departments
403(b) Retirement Savings Plan is available immediately upon hire
5 Paid Holidays
Employee Assistance and Counseling for life's challenges outside of the workplace
Cell phone, Health Club and Auto service discounts
And much more
Martha & Mary employee benefits and wages offered are reviewed annually and are intended to be fair, beneficial and competitive in today's market whether just entering our workforce or nearing retirement. Benefit offerings are based on employment status. Salary ranges, benefits and other compensation are subject to change. Employment is contingent upon satisfactory background and reference checks.
Martha & Mary is an Equal Opportunity Employer.
Auto-ApplyIntegrated Planning and Scheduling Specialist
Scheduler job in Renton, WA
Company:
The Boeing Company
Integrated Planning and Scheduling Specialist will lead project and schedule execution for multiple Passenger Seat Development Programs. You will work with leadership and a cross-functional team to build and maintain an integrated project plan.
This is an exciting opportunity to be part of an innovative and dynamic team where we have the rare opportunity to work directly with suppliers and customers to develop and certify new products. We are in charge of developing and managing projects that assist in developing seats that will be installed on all BCA aircrafts.
Position Responsibilities:
Independently develops, coordinates, integrates, analyzes, and maintains an integrated plan and schedule to meet program and/or project requirements following project management industry standards.
Performs studies, analysis (trend, variance, impact), and risk assessments to determine impacts and constraints involving product development, production rates, process improvement, and program initiatives.
Creates schedules, reports, metrics, change activity, communicates and updates plan regularly throughout the lifecycle of program or project.
Works to improve project management processes and business systems and implement best practices that support project decision-makers.
Directs all phases of projects or subsystems of major projects from inception through completion.
Acts as primary project contact to establish key stakeholder requirements and project objectives.
Assists customers to develop performance recovery plan and ensure all project control systems are in place to support ongoing support to stakeholders.
Basic Qualifications (Required Skills/Experience):
5+ years of experience using Open Plan Professional and Milestone Professional
5+ years of experience in a Business Operations or Project/Program Management role
5+ years of experience managing projects and using standard project management tools
5+ years of experience in a role that required communication, technical writing, presentation development, facilitation, and organizational skills
5+ years of experience in project management (supporting diverse programs and projects) with the capability to prioritize, facilitate, and coordinate multiple projects simultaneously
5+ years of experience developing and executing operating rhythms, integrated program schedules, project plans, and/or metrics
5+ years of experience working with cross-functional teams
Preferred Qualifications (Desired Skills/Experience):
Bachelor's degree or higher
Experience developing and integrating strategic projects, plans, and initiatives to meet business goals
Experience working in a multifaceted work environment, including managing multiple priorities
Strong verbal and written communication skills
Experience communicating with employees, customers, peers, and all levels of leadership
Experience using Microsoft Project
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Shift:
This position is for 1st shift.
Pay & Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage, and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range:
Level 3 $96,000 - $103,000
Level 4 $118,000 - $128,000
Language Requirements:
Not Applicable
Education:
Not Applicable
Relocation:
Relocation assistance is not a negotiable benefit for this position.
Export Control Requirement:
Safety Sensitive:
Security Clearance:
This position does not require a Security Clearance.
Visa Sponsorship:
Employer will not sponsor applicants for employment visa status.
Contingent Upon Award Program
This position is not contingent upon program award
Shift:
Shift 1 (United States of America)
Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
EEO is the law
Boeing EEO Policy
Request an Accommodation
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Boeing Participates in E - Verify
E-Verify (English)
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Right to Work Statement
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Right to Work (Spanish)
Auto-ApplySalesforce Field Service Management & Scheduling - Solution Lead - FSM
Scheduler job in Seattle, WA
Description & Requirements Maximus is a leading provider of government services, committed to transforming public sector operations through innovative technology solutions. As part of our Salesforce Practice, you'll work on impactful projects that improve lives and modernize service delivery.
Maximus is seeking a seasoned Salesforce Field Service Management (FSM) and Scheduling Consultant to serve as a Solution Lead across multiple public sector implementations. This role will drive solution architecture, configuration, and delivery of FSM and Salesforce Scheduler capabilities, supporting complex field operations and appointment scheduling workflows.
The ideal candidate will have 7+ years of hands-on experience with Salesforce FSM and Scheduler, relevant certifications, and a strong background in designing scalable, user-centric solutions for field service and scheduling use cases.
This position is remote.
Essential Duties and Responsibilities:
- Establish and maintain web application architecture framework(s).
- Facilitate the creation of architecture in collaboration with Agile scrum development teams.
- Ensure architecture aligns with client enterprise architecture and leverages existing architecture components.
- Mentor and transition architectural knowledge to scrum teams.
- Develop a process for architecture creation, integration, and review.
- Identify when architectural spikes are needed, and provide enough design for proof of concept.
- Typically responsible for providing guidance, coaching, and training to other employees within job area.
Job-Specific Essential Duties and Responsibilities:
- Lead end-to-end solution design and delivery for Salesforce FSM and Scheduler implementations.
- Collaborate with stakeholders to gather requirements and translate them into scalable FSM and scheduling solutions.
- Configure and customize FSM objects, work rules, service territories, operating hours, and scheduling policies.
- Design and implement appointment booking flows, mobile workflows, and field service technician experiences.
- Integrate FSM with external systems (e.g., custom CRMs, portals, call centers) using APIs and middleware (e.g., MuleSoft).
- Support mobile user enablement, including offline capabilities and technician productivity tools.
- Provide technical leadership to project teams, including developers, admins, and business analysts.
- Conduct solution reviews, demos, and training sessions for clients and internal teams.
- Ensure compliance with security, data privacy, and accessibility standards.
- Contribute to Salesforce practice growth through reusable assets, best practices, and mentoring.
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- 7+ years of hands-on experience with Salesforce Field Service Management and Salesforce Scheduler.
- Proven experience implementing FSM for large-scale field operations (e.g., healthcare assessments, inspections, service delivery).
- Strong understanding of Service Appointments, Work Orders, Service Resources, and Scheduling Policies.
- Experience with mobile field service apps and technician workflows.
- Familiarity with Salesforce Health Cloud, Service Cloud, and Experience Cloud.
- Experience integrating FSM with external systems and portals.
- Excellent communication and stakeholder management skills
- Salesforce Certified Field Service Consultant
- Salesforce Certified Administrator
Preferred Skills and Qualifications:
- Public sector or healthcare domain experience.
- Experience with Amazon Connect, Genesys, or other contact center platforms.
- Familiarity with scheduling for group events, mobile assessments, or provider coordination.
- Agile delivery experience and familiarity with Jira, Confluence, and DevOps tools.
- Salesforce Certified Platform App Builder (preferred)
- Salesforce Certified Service Cloud Consultant (preferred)
#techjobs #veterans Page
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
135,000.00
Maximum Salary
$
165,000.00
Easy ApplyPatient Scheduler
Scheduler job in Kent, WA
Schedule : Mon-Fri, Day shift The Patient Scheduler is an office-based, non-clinical position responsible for scheduling appointments and dispatching transportation to ensure Providence ElderPlace participants are transported to and from scheduled medical appointments.
Providence PACE is a Program of All-Inclusive Care for the Elderly that strives to keep older adults as healthy as possible living in the community through clinics, home visits and more. Join our team to help empower elders in your community to live active, independent lives.
Benefits and perks:
+ Competitive pay (including holiday pay & shift pay differentials)
+ Best-in-class benefits - full medical, dental and vision coverage from your first day
+ 401(k) plan with employer matching & complementary retirement planner
+ Generous paid time off for vacation, sick days and holidays
+ Mileage reimbursement for roles traveling to patient homes
+ Tuition reimbursement & student loan forgiveness programs
+ Wellness & mental health assistance programs
+ Back-up child & elder care to help with care disruptions for your family
+ Voluntary benefits, like pet, auto and home insurance, and more!
Required Qualifications:
+ Upon request: Driving may be necessary as part of this role. Caregivers are required to comply with all state laws and requirements for driving. Caregivers will be expected to provide proof of driver license and auto insurance upon request.
Preferred Qualifications:
+ Associate's Degree English, Business administration, Communications, or related field. Or equivalent educ/experience.
+ 2 years Dispatching transportation and/or scheduling medical appointments.
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.
About Providence
At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act."
Requsition ID: 403717
Company: Providence Jobs
Job Category: Patient Access
Job Function: Revenue Cycle
Job Schedule: Full time
Job Shift: Day
Career Track: Admin Support
Department: 3303 PACE WA ALDER SQUARE
Address: WA Kent 1404 Central Ave S
Work Location: Providence Elderplace Alder-Kent
Workplace Type: On-site
Pay Range: $21.05 - $31.54
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Auto-ApplyPatient Services Representative
Scheduler job in Kirkland, WA
Shift: Monday-Friday 1:30pm-10:00pm
Compensation: The salary range is $21.24- 29.99/hour. The salary is based on multiple factors, including but not limited to job-related experience, knowledge, skills, abilities, and employment status.
Evergreen Radia is looking for a PSR (Patient Service Representative) to join our team. We are an Outpatient Imaging Center, open Monday - Saturday, located in downtown Kirkland, Washington. Evergreen Radia is a part of Radia, Inc.
Come join a great team dedicated to quality imaging and excellent patient care.
Benefits:
A 401(k)-employer match, with a profit-sharing component
Free onsite parking
Learning opportunities through professional development programs
Educational Assistance
Service bonus
Discretionary annual performance-based bonus
Position Summary:
Performs a variety of clerical functions that support the overall Imaging Center
Provides a warm, welcoming environment to all patients
Ability to professionally handle a high volume of patient check-in
Ensures the accuracy of patient demographic and insurance information
Collect and reconcile patient payments. Knowledge to respond to patient questions regarding routine billing and insurance matters
Accurately enter incoming orders in a timely manner
Ability to meet or exceed performance metrics, with a focus on quality, accuracy, and timeliness
Ability to de-escalate conflict situations with minimal supervisory assistance but able to recognize when a situation is beyond individual training/expertise and requires assistance
Qualifications and Requirements
High School diploma or equivalent
Minimum of 1 year in a customer service-oriented environment required
Minimum of 1-year medical office experience preferred
Knowledge of medical insurance preferred
Must be very proficient in computer skills, multi-tasking and working with several software programs at the same time
Demonstrates a professional demeanor in appearance and behavior in all work-related interactions
COVID Requirements
To protect physicians, employees, and patients of Radia from contracting COVID-19 and to help prevent the spread of COVID-19, Radia requires that all Health Care Setting Workers receive a COVID-19 vaccination, subject to the exemptions. New hires are required to present written proof of COVID-19 vaccination or a written request for an exemption within 30 days of hire.
About Radia Evergreen Radia is an Imaging Center of Radia. Radia is one of the largest and most progressive radiology groups in the nation. Our team of more than 200 board-certified radiologists, with specialty training in everything from Mammography to Neuroradiology and Musculoskeletal to Interventional, provide more than 50 hospital and specialty clinic partners with on-site radiology coverage and interpretations. #INDTLC
Auto-ApplyPatient Services Representative
Scheduler job in Kirkland, WA
Shift: Monday-Friday 1:30pm-10:00pm
Compensation: The salary range is $21.24- 29.99/hour. The salary is based on multiple factors, including but not limited to job-related experience, knowledge, skills, abilities, and employment status.
Evergreen Radia is looking for a PSR (Patient Service Representative) to join our team. We are an Outpatient Imaging Center, open Monday - Saturday, located in downtown Kirkland, Washington. Evergreen Radia is a part of Radia, Inc.
Come join a great team dedicated to quality imaging and excellent patient care.
Benefits:
A 401(k)-employer match, with a profit-sharing component
Free onsite parking
Learning opportunities through professional development programs
Educational Assistance
Service bonus
Discretionary annual performance-based bonus
Position Summary:
Performs a variety of clerical functions that support the overall Imaging Center
Provides a warm, welcoming environment to all patients
Ability to professionally handle a high volume of patient check-in
Ensures the accuracy of patient demographic and insurance information
Collect and reconcile patient payments. Knowledge to respond to patient questions regarding routine billing and insurance matters
Accurately enter incoming orders in a timely manner
Ability to meet or exceed performance metrics, with a focus on quality, accuracy, and timeliness
Ability to de-escalate conflict situations with minimal supervisory assistance but able to recognize when a situation is beyond individual training/expertise and requires assistance
Qualifications and Requirements
High School diploma or equivalent
Minimum of 1 year in a customer service-oriented environment required
Minimum of 1-year medical office experience preferred
Knowledge of medical insurance preferred
Must be very proficient in computer skills, multi-tasking and working with several software programs at the same time
Demonstrates a professional demeanor in appearance and behavior in all work-related interactions
COVID Requirements
To protect physicians, employees, and patients of Radia from contracting COVID-19 and to help prevent the spread of COVID-19, Radia requires that all Health Care Setting Workers receive a COVID-19 vaccination, subject to the exemptions. New hires are required to present written proof of COVID-19 vaccination or a written request for an exemption within 30 days of hire.
About Radia Evergreen Radia is an Imaging Center of Radia. Radia is one of the largest and most progressive radiology groups in the nation. Our team of more than 200 board-certified radiologists, with specialty training in everything from Mammography to Neuroradiology and Musculoskeletal to Interventional, provide more than 50 hospital and specialty clinic partners with on-site radiology coverage and interpretations. #INDTLC
Auto-ApplySurgery Scheduler
Scheduler job in Seattle, WA
Job Summary and Responsibilities This position coordinates and schedules appointments for surgeries and follow-up appointments for multiple physician teams at the clinic or hospital (s). This position oversees surgeons overall practice including coordination of a surgeon's operative, procedural, clinic (Seattle, RMC and off-site clinics), research and administrative schedules. Also includes care coordination, day of visit patient flow and overall practice management supporting patient flow which all of the following; rooming, phone/Cerner message management, and procedure room support, sick and vacation coverage.
Job Requirements
Position requires:
* 1 year experience in healthcare or related environment with knowledge of medical/surgical terminology and excellent customer service skills.
* Proven excellent de-escalation and communication skills, the ability to use a computer, strong organizational skills, and ability to work under pressure. Must be collaborative, reliable and punctual also required.
* Medical Assistant Registered (MA-R) through the State of Washington, sponsored by Virginia Mason, required within 60 days of hire, only if required by department for patient rooming and workflows.
* Experience with IBM/Cerner/IDX applications preferred.
* May also require experience/certification in department specialty.
Where You'll Work
Virginia Mason Franciscan Health brings together two award winning health systems in Washington state - CHI Franciscan and Virginia Mason. As one integrated health system with the most patient access points in western Washington our team includes 18,000 staff and nearly 5,000 employed physicians and affiliated providers. At Virginia Mason Franciscan Health you will find the safest and highest quality of care provided by our expert, compassionate medical care team at 11 hospitals and nearly 300 sites throughout the greater Puget Sound region.
Scheduling Coordinator
Scheduler job in Snohomish, WA
Job Description
Snohomish / Lake Stevens, WA
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Full-time (30-40 hours per week)
About the Opportunity We're looking for an energetic, detail-oriented Scheduling Coordinator to join our amazing, fun, and dynamic dental team! If you thrive in a fast-paced environment, enjoy connecting with patients, and love being part of a supportive office culture-this could be the perfect opportunity for you.
What You'll Do
Manage and optimize the daily and future schedule for restorative dentistry appointments.
Coordinate provider schedules to ensure maximum chair utilization.
Communicate clearly with patients regarding treatment appointments, recalls, and financial policies.
Partner closely with the clinical and front-office teams to maintain smooth daily operations.
Support patient reactivation, recall, and case follow-up initiatives.
What We're Looking For
Minimum 2 years of experience in a restorative dental office (required).
Experience with Eaglesoft is preferred, but we're happy to provide training for the right candidate.
Strong communication, multitasking, and organizational skills.
A positive attitude, professional presence, and commitment to excellent patient service.
Schedule & Compensation
30-40 hours per week (consistent schedule).
Pay based on experience.
Full benefits package offered, including medical, dental, paid time off, and more.
Why Join Us?
You'll be part of a fun, motivated, and patient-focused team that values collaboration, laughter, and growth. We take pride in creating an environment where every team member feels supported and appreciated.
Operations Scheduling Coordinator
Scheduler job in Lynnwood, WA
Patterns Behavioral Services is hiring an Operations Coordinator in Lynnwood, WA!
We are looking for a driven self-starter with excellent communication and organization skills and an upbeat attitude. Candidates should be able to assist operations and all visitors to the company by handling office tasks, providing polite and professional assistance via phone and written communication, and generally being a helpful and positive presence in the workplace. Operations coordinators act as a liaison between the clinical staff and operations team by providing support and customer service as the initial point of contact to visitors.
To be successful as an Operations Coordinator at Patterns Behavioral Services, Inc., candidates should be professional, polite, and attentive while also being accurate. They should always be prepared and responsive, willing to meet each challenge directly. Ops Coordinators must be comfortable with computers, Google Suite, and general office tasks, and excel at both verbal and written communication.
Operations Coordinator Responsibilities:
● Reconciles and audits clinic schedule for non-billable hours and provides feedback to the supervisor and assists to minimize non-billable hours
● Uses operational checklist to perform weekly responsibilities and perform weekly operation audits
● Maintains Client CentralReach labels as it pertains to their assigned clinics
● Documents communication and cancellations accurately and in a timely manner
● Maintains accurate schedules along with staff and client availability for assigned locations
● Generates scheduling and billing reports and maintains assigned clinic lists
● Works with the clinical team to ensure timely session conversion and signatures
● If coverage is needed, assist or fill in for administrative support
● Partners with Operations Managers for drive folder and file organization
● Evaluate, report, and correct risks/compliance concerns
● Provide excellent customer service to clients, external and internal business partners
● Provide clerical support and assist with office management functions for the clinic by maintaining office supply inventory, filing, and assisting in the process of paperwork requests by the corporate administrative team (authorizations, consents, Explanation of Benefits, etc.)
● Work with other departments for timely paperwork and task completion
● Maintains a presentable environment for our clients, their families, and staff including daily sanitation and upkeep as needed
● Assists in the completion of accreditation tasks and responsibilities
● Completes work accurately and timely, meeting deadlines
● Maintains positive, productive, and collaborative working relationships with staff, clinical team, management, and customers including families and third-party stakeholders.
● Completes or assists in the completion of client file requests
● Maintains confidentiality of Personal Health Information (PHI) and other privileged information
● Performs other responsibilities as assigned
Requirements
Must be at least 18 years of age, required
Must have a High School Diploma, or equivalent, required
Experience or interest in working with individuals with disabilities preferred
Reliable means of transportation required
Experience in an administrative role preferred
Background clearance, Required
Cleared TB test, where required
Maintain a clean and professional appearance
Benefits
Patterns Perks:
● Access to National University with 15% discounted rates towards coursework
● Employee Assistance Program (EAP) (available to all employees)
● Health/vision/dental Insurance (eligible employees)
● 401K plan (both part-time and full-time eligible)
● Earn PTO (full-time employees)
● Generous Employee Referral Program
About Patterns:
We build a nationwide community of compassionate individuals for one purpose; to serve others selflessly. Children and adults with behavioral needs deserve empathetic and functional ABA support from dedicated professionals. Patterns is a center-based, in-home, and school provider of behavioral services to families with children diagnosed with ASD and other developmental disabilities. We are currently expanding our services and are looking for career-minded, experienced ABA Superheroes to join our team. At Patterns, you will find a professional, ethical, structured, respectful, caring, and fun work environment where you can reach your career goals! Together, we are Patterns, a team like no other.
We aim to be different. Service and Integrity of our clients are our utmost concern and priority. We maintain a culture of relentless optimism as we do what we've been called to do.
Patterns Behavioral Services provided the following inclusive hiring information:
We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Auto-ApplyMedical Receptionist
Scheduler job in Bellevue, WA
Job Description
About Us Pinnacle Fertility is a leading fertility care platform dedicated to fulfilling dreams by building families. With a network of clinics across the nation, we deliver innovative technology, compassionate patient care, and comprehensive fertility treatments to ensure a personalized, high-touch experience for families on their journey to parenthood. Learn more at **************************
About the Role
We are seeking a Medical Receptionist to join our dedicated team at Pinnacle Fertility - Washington in Bellevue, WA. This is a full-time, onsite role working Monday-Friday from 7:15 AM to 3:45 PM. Flexibility to travel to satellite clinic locations and participate in holiday and weekend coverage rotations as needed is required.
Key Responsibilities
Welcome and check in patients, verify personal and insurance information, and direct them to appropriate departments.
Answer and manage incoming calls, schedule appointments, and provide support to clinical staff.
Maintain accurate patient records, process billing information, and collect copays.
Ensure the reception area is clean, organized, and welcoming for all visitors.
Floating and traveling between clinic locations.
Assist with additional projects and administrative duties as assigned.
Position Requirements
Education:
High school diploma or equivalent required.
Experience:
1-2 years of experience in a medical office, customer service, or front desk role.
Skills:
Strong communication, organizational, and multitasking skills.
Proficiency with electronic medical records (EMR) and basic computer skills
Flexibility:
Must be flexible and available to travel to other satellite clinic locations and provide coverage on holidays and weekends as needed.
Compensation & Benefits
Hourly Rate: $21.00 - $31.00 per hour (final offers based on experience, skills, and qualifications).
Benefits: Comprehensive healthcare, dental, life, and vision insurance. Additional benefits include generous paid time off (PTO), paid holidays, and a retirement savings program. Further details regarding salary and benefits will be provided during the interview process.
Diversity & Inclusivity at Pinnacle Fertility
At Pinnacle Fertility, we celebrate and value diversity. We serve everyone, regardless of gender, sexual orientation, race, ethnicity, or religion. Just as we embrace the diversity of our patients, we foster an inclusive work environment where team members feel supported and empowered. We are proud to be an equal-opportunity employer and encourage applicants from all backgrounds, abilities, and life experiences to apply.
Patient Services Coordinator LPN Home Health
Scheduler job in Kent, WA
Become a part of our caring community and help us put health first *$2,500 Sign-on Bonus* The Patient Services Coordinator-LPN is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management.
Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console.
Initiates infection control forms as needed, sends the HRD the completed “Employee Infection Report” to upload in the worker console.
Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary.
Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff.
Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit.
Completes requested schedules for all add-ons and applicable orders:
Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen.
Schedules TIF OASIS collection visits and deletes remaining schedule.
Reschedules declined or missed (if appropriate) visits.
Processes reassigned and rescheduled visits.
Ensures supervisory visits are scheduled.
Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report.
Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff.
Verifies visit paper notes in scheduling console as needed.
Assists with internal transfer of patients between branch offices.
If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary.
If clinical, may be required to perform patient visits and / or participate in on-call rotation.
Use your skills to make an impact
Required Experience/Skills:
Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices
Have at least 1 year of home health experience.
Prior packet review / QI experience preferred.
Coding certification is preferred.
Must possess a valid state driver's license and automobile liability insurance.
Must be currently licensed in the State of employment if applicable.
Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$49,900 - $67,400 per year
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Auto-ApplyVeterinary Referral Coordinator - Neurology
Scheduler job in Lynnwood, WA
Veterinary Specialty Center of Seattle- Neurology Referral Coordinator Lynnwood, WA Full-time Compensation: $19-24/hr-based on experience * works well on a team as well as independently * has impeccable customer service skills Why work at VSC of Seattle?
Veterinary Specialty Center of Seattle in Lynnwood offers 24-hour emergency and critical care for your pet. Our AAHA-accredited team includes emergency and board-certified veterinary specialists whose approach to veterinary medicine enables them to work together in support of our mission to improve the quality of life for pets and their owners.
Position Overview
The purpose of this position is to provide outstanding client service. The Referral Coordinator differentiates between routine and emergency cases, schedules appointments, processes payments, manages financial information, and communicates information between clients and staff.
Primary Responsibilities
* Returns phone calls promptly in the order in which they were received.
* Creates appointments over the phone for clients, explaining the process based on the specific department.
* Obtain history for the patient from referring veterinarian based on the department specifications.
* Complete confirmation calls/texts with owners specifying special instructions based on the department requirements.
* Answer phones/assist with CSR duties during downtime.
* Follows established hospital guidelines for communicating with clients in different types of situations, such as general inquiries, scheduling appointments, routine and non-routine medical questions, patient emergencies, and prescription refills.
* Handles basic questions regarding hospital services, fees, and animal care and treatment in accordance with hospital policies. Appropriately directs other questions and communication to a veterinarian, Practice Manager, or other staff member.
* Uses active-listening skills to obtain all necessary medical and personal information from the client.
* Discerns any potential client problems, complaints, or questions and handles them appropriately.
* Communicates with clients as needed regarding invoices and the medical status of their pets.
* Provides clients with any information or instructions they will need prior to their appointments.
* Maintains knowledge of current wellness-care standards and common medical problems.
* Maintains current client contact information.
* Can provide referral information to clients regarding primary care vets, or other emergency clinics.
* Monitors appointment schedule and communicates with clients about wait times.
* Uses the client's and pet's names to personalize communication.
* Creates account for new clients and walks them through the check-in process.
* Creates a compassionate environment for clients discussing euthanasia.
* Accurately enters and retrieves records and reports and maintains the database.
* Generates financial and other reports using the computer system, as directed.
* Promotes the hospital to persons inquiring about the practice, fees, and products/services.
* Informs clients of suggested procedures to maintain their pets' good health.
* Promote the practice's products and services to clients, making suggestions when appropriate.
* Mails sympathy cards to clients.
* Adheres to all hospital policies, standards, and procedures, including but not limited to uniforms, grooming, smoking, and personal calls, as stated in the hospital procedures manual.
* Communicates basic patient preventative care protocols to clients.
* Maintains knowledge of the practice's products and services.
* Improves upon veterinary knowledge and skills by taking advantage of in-house education materials (e.g., CDs, books, and videos) and by participating in continuing education, staff meetings, and in-house training.
* Attends all staff and departmental meetings as requested.
* Retrieves and re-files medical records accurately and promptly.
* Purges inactive files as directed.
* Updates client files and patient records as needed.
* Scans medical documents.
* Faxes medical records to requesters, with client requests. Directs rDVMs to VetLink portal.
* Processes returned mail/postcards. Contacts client to verify and correct contact information.
* Work directly with the referring community veterinarians to facilitate a smooth appointment process providing direct communication with the specialty doctors.
* Retrieves client records and prepares needed forms in advance of clients' arrival.
* Completes required forms, such as the new client form, patient visit form, and client report, and obtains all necessary information. Notes the source of client referrals.
* Follows hospital policies regarding patient admittance.
* Relays all necessary information to the veterinarians and technicians.
* Triages urgent-care patients and communicates with the medical team as appropriate.
* Verify all invoices are approved prior to client discharges.
* Accepts payments from the client. Accurately processes cash, checks, charge card payments, credit account payments, Care Credit, Scratchpay, and other forms of payment
* Performs end-of-day procedures each evening, including balancing the cash drawer, running daily reports, preparing and making a bank deposit, and presenting reports and deposit receipts to the financial department.
* Assists staff with cleaning and straightening the public areas of the practice, including the front desk, reception area, client restrooms, and exam rooms.
* Maintains and replenishes refreshment area.
* Opens the practice and sets up for the morning as directed.
* Closes the practice for the evening as directed.
* Serves as a representative of the hospital, displaying courtesy, tact, consideration, and a positive attitude in all interactions with clients, patients, and other staff members.
* Demonstrates initiative in everyday duties by seeking other work during down times, assisting other employees, and filling in for other employees as needed.
* Adheres to the posted work schedule. Arrives for work promptly and begins work at start time. Follows hospital policies for reporting lateness or absences.
* Utilizes the time clock to clock in and out at the beginning and end of each day and during breaks.
* Organizes work area and exercises time-management skills to maximize personal efficiency.
* Prioritizes tasks and handles multiple tasks in a calm, organized manner.
Requirements
* Education equivalent to the completion of the 12th grade.
* Knowledge of general office practices and procedures, Client Care Specialist (receptionist) duties, and telephone techniques.
* Demonstrated ability to perform clerical work with speed and accuracy, use a multiple-line telephone system, and handle cash and other forms of payment.
* Experience assembling patient records, obtaining relevant information from clients, and accurately entering a variety of information in patient records.
* Ability to complete assigned tasks in the time allotted without direct supervision.
* Demonstrated ability to show empathy toward clients and treat animals with respect and compassion.
* Excellent interpersonal communication skills.
* A commitment to outstanding client service.
* Ability to lift objects weighing 40 pounds without assistance and objects weighing more than 40 pounds with assistance.
* Ability to stay on task and work energetically for entire shift, sometimes exceeding 10 hours per day.
* Preferred: Knowledge of veterinary medical terminology and procedures and general computer skills.
* Preferred: Ability to type 45 words per minute and use a 10-key adding machine.
* Preferred: At least two years' recent experience in an office or medical environment, with increasing responsibilities.
We offer an incredible benefits package including competitive compensation $19-24/hr-based upon experience and skill set), health, vision, & dental, paid parental leave, matching 401(k), PTO, generous pet care discounts, and much more!
Visit our website for more information about our practice *****************************
If you are passionate about pets and providing exemplary customer service, we want you to join our team!
Apply today!
*
Auto-ApplyFront Office Coordinator
Scheduler job in Everett, WA
IRG PHYSICAL & HAND THERAPY IS GROWING AND LOOKING FOR A FRONT OFFICE COORDINATOR TO ADD TO OUR TEAM. OFFERING WORK/LIFE FLEXIBILITY, A FUN AND REWARDING CULTURE & PROFESSIONAL GROWTH OPPORTUNITES!
YOUR BEST SELF.
This is our company motto, and we model our company culture around helping our employees and patients achieve their best selves. Do you want a career that is not solely customer service driven - but involves sales, marketing, business development and community involvement? Do you want to experience the difference of being a part of a company that feels like family - all while offering the best in Physical and Hand Therapy to your community?
If so, we want to talk to you.
Be a part of our team of like-minded individuals who are passionate about inspiring the community with connectivity, patient-centered care, and a dynamic, upbeat work culture.
THE POSITION:
Our Front Office Coordinators (FOCs) are one of the most integral positions in our company and are not only responsible for day to day medical receptionist duties - but play a crucial role in establishing and maintaining relationships and driving the patient experience. Our FOCs are responsible for optimizing patient appointment schedules, managing all incoming phone calls, processing and converting new referrals, collecting time of service payments and obtaining insurance authorizations. As an intentionally transparent company, our FOCs gain business skills by learning about KPIs and benchmarks that not only drive clinic success but also patient outcomes. With 35+ locations we connect our front office team globally and regionally for development and collaboration opportunities.
WHO YOU ARE:
You love people and thrive on establishing meaningful connections
You enjoy working in a fast paced and FUN environment
You enjoy the challenge of having something new come your way each and every day
You are self-motivated, a go-getter, and a self starter
You have a positive attitude and a professional appearance
You exhibit the ability to multitask without being overwhelmed
You are capable of building strong rapport with clients from a variety of backgrounds through strong communication and empathy
You are confident in your proficiency with technology and computer systems (EMR, Microsoft Office Suite, etc)
WHAT WE PROMISE TO OFFER YOU:
IRG Physical & Hand Therapy is the premier providers of outpatient Physical & Hand Therapy in the Northwest. We are deeply embedded into our communities and strive to make a positive impact where we live, work, and play. SSPHT is a company that provides a fun, dynamic, and supportive environment for patients and employees.
A local experience - we are a PT owned and operated company based in WA state.
- no big national corporation in charge of the decisions that impact your patient care. Our administration, billing, and outreach teams are all local and deeply embedded in the therapy community. Our admin is here to support our therapy staff with community connections, referral relations and help you create your ideal patient case load while you focus on what matters, your patients.
A 1:1 patient care model
- we place patient care and the patient experience at the forefront of our business model. We encourage the human connection and know the best experience for our patients is the maximization of time with our skilled therapists.
Student loan assistance -
we provide a monthly student loan assistance program to all of our employees to help you pay off those pesky student loans, faster.
Career advancement opportunities -
Leadership opportunities based on skill and performance, not just on seniority - IRG Leadership Institute courses designed to develop the business skills to help you succeed and thrive throughout your career.
Human connection and community involvement is just as important to us as patient care -
we are deeply embedded in our communities and encourage all employees to find their passion and get involved.
A full benefits package - including affordable medical, dental and vision, 401k matching, paid time off, paid holidays and sick leave. -
Here at IRG we care about our staff's health and financial well being and are proud to offer a very competitive benefits package.
QUALIFICATIONS/REQUIREMENTS:
High school diploma
(Bachelors degree in related field preferred)
2+ years experience in a customer facing position
Knowledge and adherence to HIPAA laws and compliance regulations
PHYSICAL DEMANDS/WORKING CONDITIONS:
Physical activity including but not limited to bending, reaching, squatting, lifting and prolonged periods of sitting.
Required to work at an IRG facility and be responsible for your own transportation to and from work site.
Potential exposure to virus, disease, and infections from patients in the working environment.
Ability to perform custodial duties using medical grade cleaning products - including but not limited to - cleaning bathrooms, laundry, and disinfection of exercise equipment.
Work for extended periods of time at a video display terminal and will be required to use a keyboard to enter and gather information.
Work schedule will be based on the needs of IRG
PAY & BENEFITS INFORMATION:
Base salary: $20-$25 per hour depending on experience
Benefits (please note: benefits eligibility is determined by hours worked, not all programs listed below are offered to all employees):
Paid Time Off (Holidays, Vacation, Sick, Personal)
Continuing Education Funds
Student Loan Repayment Program
401K plan with employer match
Medical, Dental & Vision Plans
Health Savings Account (HSA) and Flexible Spending Accounts (FSAs)
Long-Term Disability
Life and AD&D Insurance
Employee Assistance Program
OUR VISION: Empowering all with a passion and purpose to become their best self.
OUR MISSION: IRG is committed to enhancing the health and wellness of our communities through continuous development, delivering a superior experience, and creating exceptional results.
OUR VALUES: Integrity, Positivity, Innovation, Accountability and Proficiency
DISCOVER WHAT SETS IRG APART: **********************
OTHER OPEN POSITIONS: **********************careers
IRG on YOUTUBE: *******************************
IRG is an equal opportunity employer.
Dental Front Office Coordinator- Spektor Dental
Scheduler job in Bellevue, WA
Spektor Dental is looking for an experienced and dedicated full-time Front Office Coordinator to join their team. Our Front Office Coordinators play an essential role in the oral healthcare of our patients, as well as the financial health of the practice. The primary role of the Front Office Coordinator is to partner with clinicians to provide a comfortable and welcoming experience for our patients while maintaining a financially viable practice.
In this role, the Front Office Coordinator will be the first point of contact for our patients and will set the tone for their experience. They maintain productive schedules, verify patient insurance information, and collect all co-pays at checkout, scheduling and collections. This position will report to the Office Manager. The hourly salary range for this position is $25-34 per hour depending on experience. Schedule is 5 days/week, Mon-Thur. 7:45am-3:45pm and Friday 7:30am-2:30pm
What You'll Be Accountable For:
* New patient and hygiene coordination
* Maintain productive schedules and confirm appointments.
* Gain financial commitment from patients and collect co-payments.
* Obtain necessary insurance pre-authorizations. Post and and send insurance claims.
* Ensure compliance with company policies, as well as State, Federal and other regulatory bodies.
* Respond to patient billing, treatment, and benefit inquiries.
* Other duties and responsibilities as assigned by the manager.
What You'll Love About Working With Us
* Competitive pay and comprehensive benefits (health, dental, vision, 401k with match)
* Paid time off and holiday/floating holiday pay
* A supportive team that respects your time and talents
* Ongoing training and development through Mosaic's network
* A chance to grow your career in a warm, patient-centered environment
Requirements
* High school diploma or general education degree (GED) or equivalent
* 1 year dental front office experience required, prior dental insurance coordination experience preferred
* Excellent organizational skills
* Excellent interpersonal communication skills
* Patient advocate; empathetic, adaptable, and ethical
* Ability to multitask effectively
* Proficient in Microsoft Office
* Prior experience with Open Dental software preferred
Note: This job description is intended to convey information essential to understanding the scope of the Front Office Coordinator position. It is not exhaustive and may be subject to change or modification to meet the needs of the dental practice.
Salary Description
$25-$34
Dental Front Office Coordinator- Spektor Dental
Scheduler job in Bellevue, WA
Spektor Dental is looking for an experienced and dedicated full-time Front Office Coordinator to join their team. Our Front Office Coordinators play an essential role in the oral healthcare of our patients, as well as the financial health of the practice. The primary role of the Front Office Coordinator is to partner with clinicians to provide a comfortable and welcoming experience for our patients while maintaining a financially viable practice.
In this role, the Front Office Coordinator will be the first point of contact for our patients and will set the tone for their experience. They maintain productive schedules, verify patient insurance information, and collect all co-pays at checkout, scheduling and collections. This position will report to the Office Manager. The hourly salary range for this position is $25-34 per hour depending on experience. Schedule is 5 days/week, Mon-Thur. 7:45am-3:45pm and Friday 7:30am-2:30pm
What You'll Be Accountable For:
New patient and hygiene coordination
Maintain productive schedules and confirm appointments.
Gain financial commitment from patients and collect co-payments.
Obtain necessary insurance pre-authorizations. Post and and send insurance claims.
Ensure compliance with company policies, as well as State, Federal and other regulatory bodies.
Respond to patient billing, treatment, and benefit inquiries.
Other duties and responsibilities as assigned by the manager.
What You'll Love About Working With Us
Competitive pay and comprehensive benefits (health, dental, vision, 401k with match)
Paid time off and holiday/floating holiday pay
A supportive team that respects your time and talents
Ongoing training and development through Mosaic's network
A chance to grow your career in a warm, patient-centered environment
Requirements
High school diploma or general education degree (GED) or equivalent
1 year dental front office experience required, prior dental insurance coordination experience preferred
Excellent organizational skills
Excellent interpersonal communication skills
Patient advocate; empathetic, adaptable, and ethical
Ability to multitask effectively
Proficient in Microsoft Office
Prior experience with Open Dental software preferred
Note: This job description is intended to convey information essential to understanding the scope of the Front Office Coordinator position. It is not exhaustive and may be subject to change or modification to meet the needs of the dental practice
.
Salary Description $25-$34
Title & Registration Specialist I
Scheduler job in Seattle, WA
Dealership:L0650 Northwest Finance CenterBMW Seattle
BMW Seattle is a part of Lithia & Driveway (NYSE: LAD), the largest automotive retailer in the U.S. We are one of the fastest-growing companies on the Fortune 500 (#124 for 2025). With over 330+ dealerships worldwide representing over 50 brands in 3 countries!
Hiring Now: Title & Registration Specialist
Schedule: Monday - Friday, 8am-5pm
Pay: $23-$27/hr. (DOE)
Location: BMW Seattle (1002 Airport Way S, Seattle, WA 98134)
80 Hours of PTO front loaded on day 1
Great benefits and career opportunities!
Title and Registration Specialist I
The Title and Registration (T&R) Specialist I is an individual contributor who is responsible for coordinating customer vehicle purchases for any Lithia business channel ensuring all purchase and DMV paperwork is accurate and processed timely for either the purchase or sale of vehicles.
Responsibilities
Print, review, and analyze inbound purchase of a vehicle's consumer title and registration documents and verify accuracy and then upload/submit required paperwork with the appropriate government agencies to complete the purchase of the vehicle
Research and resolve vehicles on hand without a title that have aged beyond fifteen (15) calendar days for deals as assigned primarily for administrative issues and occasionally more complex issues
Print, review, and analyze outbound sale of a vehicle's contract paperwork for accuracy and then upload/submit required paperwork with the appropriate government agencies to complete the vehicle purchase
Research and resolve sold vehicles without a title that have aged beyond thirty (30) calendar days for deals as assigned primarily for administrative issues and occasionally more complex issues
Be comfortable working directly with customers when needed to resolve registration/title issues
Have effective strategies to diagnose and resolve issues in a timely manner
Communicate effectively with customers through chat, phone, and CRM/email
Answer Customer questions regarding the Purchase paperwork
Be comfortable working directly with government personnel when needed to resolve registration/title issues
Have effective strategies to diagnose and resolve issues in a timely manner
Communicate effectively with customers through chat, phone, and CRM/email
Answer Customer questions regarding the Purchase paperwork
Follow-up with appropriate LAD personnel on any issues that need correction during purchase or sale
Meet performance standards of accuracy, timeliness, cure rates, and efficiency as established by the Company
Additional work and tasks as needed
Skills and Qualifications
DMV and/or dealership Titling experience is required for this opening
CDK experience, a plus
Strong attention to detail
Excellent communication skills
Time management
Active listening skills
Critical thinking
Increased ability to quickly assimilate to the needs of the role, while demonstrating the ability to work independently
Competencies
Does the right thing, takes action and adapts to change
Self-motivates, believes in accountability, focuses on results, makes plans and follows through
Believes in humility, shares best practices, desires to keep learning, measures performance and adapts to improve results
Thrives on a team, stays positive, lives our values
We offer best in class industry benefits
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
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