Scheduler jobs in Rocklin, CA - 258 jobs

Cordoba Corporation is a leading engineering and design firm based in California. We are seeking a Risk Scheduler to join our Transportation Sector. The ideal candidate will be responsible for assessing, managing, and mitigating risk associated with project timelines, resources, and other project variables. This role requires strong analytical skills to anticipate and address potential scheduling risks while working closely with project managers, leadership, and teams to ensure that schedules are optimized, risk are minimized, and project goals are met on time. Responsibilities Identify potential scheduling risks and bottlenecks across the project Analyze project timelines, dependencies, and constraints to determine areas of risk Develop and implement strategies to minimize risks and optimize project schedules Create, maintain and update project schedules to ensure timely delivery Work closely with project managers to understand project scope and objectives Coordinate with team leads to guarantee resource availability aligns with the project timeline Regularly monitor project progress to identify any deviations from the schedule plan Provide risk-based reporting to leadership, including status of risk mitigation strategies Develop and maintain risk reports, tracking changes and escalating significant issues as needed Qualifications Bachelor's degree in business, project management, engineering, or relevant discipline plus 10 years of experience in risk management and scheduling or relevant discipline Proven experience as a scheduler, project coordinator and/or risk manager Strong understanding of risk management principles and scheduling tools (e.g. MS Project, Primavera, etc) Preferred Qualifications/ Certifications/ Licensures: Certification in Project Management (PMP, PMI-RMP, or equivalent) Professional Engineering License Proven experience in construction and risk management Salary Range: $90,000 to $120,000 per year Location: Sacramento, CA Work Environment: Hybrid Our Company Cordoba Corporation, Making a Difference Cordoba Corporation is a leading civil engineering, construction management, program management, and planning firm. Our expertise spans diverse sectors, including education and facilities, transportation, water, and energy. Collaborating closely with our clients, we have successfully delivered complex and high-impact infrastructure projects across California. National Recognition - Cordoba's efforts have garnered national acclaim. Engineering News-Record (ENR) has consistently ranked us as a “top 100 construction management firm” and a “top 50 program management firm.” Additionally, ENR recognized Cordoba as a “top 100 design firm” in California in 2018. Our business model emphasizes efficiency, fostering a dynamic work environment. We approach projects with multifaceted strategies, ensuring successful outcomes. Statewide Presence - With headquarters in Los Angeles, Cordoba maintains a strong statewide presence. Our offices extend to San Francisco, Sacramento, San Ramon, Chatsworth, Santa Ana, Ontario, and San Diego. Enhancing Employee Well-Being Benefits and Perks: We offer multiple medical and dental insurance plans, as well as vision insurance. Plans are subsidized for both employees and dependents with coverage effective the first month after hire. Additionally, Cordoba provides employees with paid AD&D and life insurance, a 401k with an industry leading employer match, generous vacation and sick leave accruals, 9 paid holidays, and other forms of paid time off. We also offer flexible spending accounts (FSA's) including medical care reimbursement, dependent care reimbursement, and commuter benefit plans. Employees are also eligible for our employee assistance program and well-being benefits that include stress management, nutrition, and financial well-being. Cordoba Corporation provides equal employment opportunities, promoting diversity and inclusion. We welcome applicants regardless of race, color, religion, sex, national origin, age, disability, or genetics. Harassment-Free Workplace: We strictly prohibit workplace harassment based on any factor, including race, gender, sexual orientation, or disability. Cordoba is committed to fostering a healthy and happy lifestyle for our employees, both within and beyond the workplace. For inquiries or accommodations, please contact our HR Department at: **************. Join Cordoba Corporation and be part of shaping California's future! #LI-Hybrid

Job Summary and Responsibilities As our Scheduler, you will orchestrate a seamless and efficient care process for patients and providers by coordinating appointments and managing schedules. Every day you will schedule patient appointments and coordinate multiple provider schedules for medical procedures, tests, and studies. You'll ensure timely scheduling through effective communication, accurately gather and verify patient insurance and documentation, process reports, and provide exceptional customer service to patients via phone and in-clinic assistance. To be successful in this role, you will demonstrate strong attention to detail, multitasking abilities, and excellent communication and reasoning skills to manage scheduling complexities and patient inquiries, always striving for accuracy and efficiency. Scheduler will obtain and enter into Cerner scheduling the following: * Medical history * Screen patient for medically impanted devices, pain pumps, pacemaker, prosthetics, metal in the body, etc * Inform patient of medication limitations when needed * Inform patient when labs are needed * Inform patient of exam preparations, food, water, contrast, etc. * Obtain and input demographics, insurance, authorization and run eligibility in Cerner and GECB * Obtain prior imaging information place request for images in Cerner for the IP department to order to have loaded in PACS prior to patient appointment for comparison Behaviors proactively support quality & performance improvement efforts within the organization. * Identifies opportunities and participates in improving the quality of patient care and/or work processes. * Participates in department/clinic-based teams and projects. Behaviors demonstrate understanding and appropriate utilization of resources (i.e. materials, financial, etc.). * Demonstrates flexibility and willingness to support changing needs of the organization. * Utilizes, maintains and allocates equipment and supplies so that time, energy and/or funds are expended in a cost-effective and efficient manner. Behaviors demonstrate ability to appropriately plan and prioritize work. * Involves others as appropriate (staff/departments) in planning and prioritizing work. * Utilizes time efficiently through proper time management, including assisting others and accomplishing other work-related tasks. * Meets established deadlines and achieves desired outcomes. Behaviors demonstrate effective and professional interpersonal skills. * Demonstrates effective interpersonal skills and a positive attitude when interacting with patients, customers and co-workers as it relates to putting the patient first. * Demonstrates respect, concern and empathy for the spiritual, cultural, emotional and informational needs of patients, customers and co-workers. * Demonstrates self-directed, responsive and courteous care/service to patients, customers and co-workers. * Consistently wears name badge above the waist to make self easily identifiable for patients, visitors and vendors. Behaviors proactively contribute to meeting department and organizational goals. * Communicates appropriate information to patients, customers and co-workers in a timely manner, respecting confidentiality. * Supports team consensus even though individual's views differ. * Demonstrates effective teamwork to accomplish team/department goals. Job Requirements * High School GED General Studies * One (1) year experience in a centralized scheduling call center setting and or minimum of two (2) years clinical experience in a health care setting * Excellent interpersonal, organizational and customer service skills * Keyboarding skills and the ability to utilize computer equipment and software are required, as is experience with other types of standard office equipment * Team player, able to multi-task, self-starter, detail oriented and proactive Preferred Qualifications: * Familiarity with an electronic practice management system * Experience with multi-line phones/ACD phones * Knowledge of medical terminology Where You'll Work Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service. Dignity Health Advanced Imaging, a service of Dignity Health Medical Foundation, provides cutting-edge diagnostic imaging services at 23 locations across Redding, Santa Cruz, Sacramento, Woodland. Our team of 160 staff members work with our specialty trained and board certified radiologists to provide high quality care to our patients. The locations perform more than 175,000 exams annually with the goal of providing top quality imaging, compassionate care, and timely service with a smile. One Community. One Mission. One California

From the inception of a project through to completion and beyond, Turner & Townsend help to deliver the outcomes that matter through transformational projects covering the full spectrum of consultancy, project delivery and post-project operations. With offices located globally, you're never far away from our services. With over 22,000 specialists in more than 60 countries, we blend local knowledge with global insight to tackle challenges of any scale. Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result, our people get to enjoy working on some of the most exciting projects in the world. Job Description Turner & Townsend is seeking an experienced and highly skilled Lead Construction Scheduler to join our team and oversee the construction and expansion of facilities for a multinational manufacturing client specializing in the pharmaceutical, biotechnology and nutrition sector. This role is pivotal to ensuring the timely, cost-effective, and high-quality execution of construction projects. The Lead Construction Scheduler will be responsible for developing, maintaining, and managing detailed project schedules that align with the project's strategic goals and objectives. This position follows a hybrid schedule, with onsite work required in Vacaville three days per week. Responsibilities: Lead the development and maintenance of comprehensive project schedules using project management software (e.g., Primavera P6, MS Project). Has relevant experience relating to standard state upgrade projects, major projects supporting clients getting a facility ready for operational use. Work closely with project managers, engineers, and stakeholders to understand project scope and integrate key milestones and deliverables into the schedule. Establish and implement scheduling best practices and procedures for the construction project lifecycle. Collaborate with project teams and subcontractors to gather necessary input for accurate and updated schedules. Facilitate regular coordination meetings with project stakeholders to review schedule status, address potential risks, and strategize for mitigation. Ensure seamless communication and coordination among multiple teams to synchronize the construction phases. Monitor and report on project progress, identify potential delays, and recommend solutions to keep the project on schedule. Prepare detailed reports and dashboards for senior management, highlighting key schedule metrics, project milestones, and forecasts. Ensure compliance with all regulatory and safety requirements in the scheduling of tasks. Proactively identify schedule risks and develop mitigation plans to minimize impacts on the overall project timeline. Work with the project team to analyze the potential impacts of changes and revisions on the schedule and adjust accordingly. Work with project managers to align the project schedule with budgetary constraints and resources availability. Ensure the efficient allocation and use of project resources to meet timelines without sacrificing quality. Maintain a comprehensive record of schedule documentation and updates for project audits and regulatory compliance. Ensure all scheduling activities align with project contracts and relevant guidelines in the pharmaceutical, biotech, and nutrition sectors. Required to be on site 3 days per week minimum. SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Qualifications Bachelor's degree in Construction Management, Engineering, Architecture, or related field; Master's degree preferred. Minimum of 8-10 years of experience in construction scheduling, with at least 3-5 years in a leadership role within large-scale construction projects. Prior experience in the pharmaceutical industry is strongly preferred. However, candidates with strong backgrounds in the heavy process industry will also be considered. Proficiency in project scheduling software (Primavera P6, MS Project, etc.). Strong understanding of construction processes, sequencing, and project management principles. PMP (Project Management Professional) or similar certifications highly desirable. Scheduling certifications such as PSP (Planning and Scheduling Professional) or PMI-SP (PMI Scheduling Professional) preferred. Excellent analytical and problem-solving abilities. Strong communication, negotiation, and leadership skills. Attention to detail and ability to work in a fast-paced, deadline-driven environment. Familiarity with construction standards, codes, and practices specific to the pharmaceutical and biotech industries. Understanding of GMP (Good Manufacturing Practice) and other relevant healthcare regulations is advantageous. Highly organized with an ability to multitask and prioritize effectively. Proactive and capable of working independently while also being an effective team player. Adaptable and resilient when faced with changing project demands and deadlines. Commitment to maintaining a safe and compliant work environment. Additional Information The salary range for this full-time role is $155K-$175K per year. Ranges are determined by role and level and represent a good faith effort to provide a fair and equitable salary. This range is a reflection of base salary only, not of a total compensation package. Please note Turner & Townsend reserves the right to pay more or less than the posted range, depending on candidate's experience and qualifications. *On-site presence and requirements may change depending on our client's needs. Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at ************************** and ********************** All your information will be kept confidential according to EEO guidelines. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.

Where You'll Work Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service. Dignity Health Advanced Imaging, a service of Dignity Health Medical Foundation, provides cutting-edge diagnostic imaging services at 23 locations across Redding, Santa Cruz, Sacramento, Woodland. Our team of 160 staff members work with our specialty trained and board certified radiologists to provide high quality care to our patients. The locations perform more than 175,000 exams annually with the goal of providing top quality imaging, compassionate care, and timely service with a smile. One Community. One Mission. One California Job Summary and Responsibilities Schedule Imaging Appointments • Cancel Imaging Appointment • Reschedule Imaging Appointments The Radiology Scheduler interfaces with patients Imaging facility and Radiologist to perform all functions related to the coordination of imaging scheduling. Scheduler will obtain and enter into Cerner scheduling the following: • Medical history • Screen patient for medically implanted devices pain pumps pacemaker prosthetics metal in the body etc. • Inform patient of medication limitations when needed • Inform patient when labs are needed • Inform patient of exam preparations food water contrast etc. • Obtain and input demographics insurance authorization and run eligibility in Cerner & GECB • Obtain prior imaging information place request for images in Cerner for the IP department to order to have loaded in PACS prior to patient appointment for comparison Scheduler will work with Radiology technologist and or Radiologist to protocol exam to ensure patient safety. When applicable the scheduler will communicate with referring provider via phone call or Cerner message center for additional patient medical information prior imaging locations medically implanted device manufacturing number if patient Is unable to provide. Effective communication with authorization team lead scheduler supervisor & imaging facility is needed. Perform other duties as assigned. Job Requirements High School diploma or equivalent. At least one (1) year experience in a centralized scheduling setting and/or minimum of 2 years clinical back office experience. Excellent interpersonal, organizational and customer service skills are essential. Keyboarding skills and the ability to utilize computer equipment and software are required as is experience with other types of standard office equipment. Preferred CERTIFIED MEDICAL ASSISTANT (CT MA) Familiarity with an electronic practice management system is preferred. Experience with multi-line phones/ACD phones preferred. Medical terminology preferred.

Employment Type: Full-time Salary Range: $180K - $205K The Risk Scheduler supports rail and transit programs by identifying, analyzing, and mitigating schedule-related risks. This role works closely with project managers, leadership, and technical teams to ensure project schedules are realistic, optimized, and proactively managed. Key Responsibilities Identify scheduling risks and project bottlenecks Analyze timelines, dependencies, and constraints Develop and implement schedule risk mitigation strategies Create, maintain, and update detailed project schedules Coordinate with project managers and team leads to align resources Monitor project progress and identify deviations Prepare risk-based reports for leadership Track mitigation actions and escalate significant risks Qualifications Bachelor's degree in business, project management, engineering, or related field 10+ years of experience in scheduling, risk management, or project controls Experience with MS Project, Primavera, or similar tools Preferred Qualifications PMP, PMI-RMP, or equivalent certification Professional Engineering license Experience supporting rail, transit, or large capital programs Hashtags #RiskScheduler #ProjectScheduling #RiskManagement #RailProjects #TransitInfrastructure #ProjectControls #Primavera #MSProject #InfrastructureJobs #CaliforniaJobs #SacramentoJobs #FresnoJobs #OnsiteJobs

We're Hiring: Dental Scheduler at Sacramento Natural Dentistry! Job Type: Full-Time Pay: $20 - $23 per hour (based on experience) We are a growing, patient-focused dental practice seeking a Dental Scheduler to join our team. This position plays a key role in patient satisfaction, appointment flow, and daily office operations. Key Responsibilities Schedule, confirm, and reschedule patient appointments Manage daily dental schedules to reduce gaps and no-shows Answer multi-line phone calls and assist patients professionally Verify patient information and update dental records Send appointment reminders (calls, texts, emails) Coordinate schedules with dentists and hygienists Maintain HIPAA compliance and patient confidentiality Required Skills & Qualifications Experience in a dental or medical office preferred Knowledge of dental scheduling systems Strong communication and customer service skills Organized, detail-oriented, and dependable Ability to multitask in a fast-paced environment Basic computer and data entry skills Benefits Supportive work environment Competitive pay based on experience Opportunities for training and growth Consistent schedule and team-oriented culture

Part-Time/Full-Time | $16.90-$25.00 per Hour | Paid Training Included Join a Company That's Leading the Way in Home Services! Are you motivated, outgoing, and ready to grow your career? Sierra Pacific is looking for enthusiastic individuals to join our team as an Appointment Generator for Costco in the Folsom Costco Location. Since 1984, Sierra Pacific has been a trusted leader in the home services industry, offering HVAC, Solar Pool Heating, Solar Electric, Backup Generators, Water Treatment, and Windows. We're committed to delivering a "WOW" experience for our customers-and we're looking for team members who share that same passion for excellence. What You'll Do: Engage with Costco members to introduce our home service offerings Provide basic product information in a friendly, approachable way Generate interest and schedule appointments for in-home consultations Represent Sierra Pacific with professionalism and enthusiasm What We're Looking For: Strong communication skills and a customer-first mindset Previous experience in customer service or sales preferred Reliable transportation to various Costco locations in the region Positive attitude and a willingness to learn Perks of the Position: Competitive hourly pay: $16.90-$25.00 Paid training and ongoing support Flexible part-time schedule or Full Time Opportunity for career growth within a well-established company Ready to make a great first impression and build a rewarding career? We want to meet you!

We are seeking a detail-oriented and customer-focused individual to join our team as a Patient Access Rep I. This role involves creating a positive experience for patients during the check-in and registration process, as well as managing a high volume of scheduling queue calls. Responsibilities include gathering necessary information, confirming insurance coverage, collecting payments, and providing exceptional service to our patients. Strong attention to detail, excellent communication skills, and the ability to handle a fast-paced environment are essential for success in this position. Qualifications: - High school diploma or equivalent - Prior experience in a customer service or administrative role is preferred - Proficient in computer skills, including knowledge of electronic medical record systems - Strong attention to detail and accuracy - Excellent verbal and written communication skills - Ability to handle confidential information with discretion - Demonstrated ability to multitask effectively - Empathy and compassion when interacting with patients - Familiarity with medical terminology and insurance procedures is a plus Responsibilities: - Welcome patients and manage a high volume of scheduling queue calls professionally and courteously during the check-in and registration process - Collect and accurately input patient demographic and insurance information into the system - Verify insurance coverage, obtain necessary authorizations or referrals, and explain financial policies - Collect patient payments accurately and ensure compliance with procedures - Provide outstanding customer service by addressing inquiries, resolving issues, and escalating concerns as needed - Schedule patient appointments, coordinate with other departments, and maintain patient information confidentiality - Collaborate with the healthcare team to ensure seamless patient flow and optimal experience - Stay updated on insurance regulations to effectively navigate insurance processes - Participate in ongoing training and professional development opportunities to enhance job knowledge and skills Join our team as a Patient Access Rep I and make a meaningful difference in our patients' lives. We offer a competitive salary and benefits package, including healthcare coverage, retirement plans, and paid time off. Take this opportunity to excel in a role where your contributions truly matter. Apply now to be part of our team!

Job DescriptionBenefits: 401(k) Bonus based on performance Competitive salary Dental insurance Health insurance Paid time off Training & development Vision insurance Join Our Team as a Surgery Scheduler Summary: Surgery Scheduling plays a pivotal role in ensuring patients are prepared both mentally and physically for their surgeries. The surgery scheduler is responsible for maintaining an organized and well-documented record of where each patient is in the surgical cycle, making sure surgical block time is utilized to maximum capacity while maintaining a warm, friendly, and reassuring demeanor. Our busy orthopedic spine surgery practice is looking for a dedicated Surgery Scheduler to join our team! What Youll Do: Coordinate surgery dates with patients, hospital staff, and vendors. Provide excellent service, telephone etiquette, and actively aspire to reach defined goals and objectives Go above and beyond to ensure patient expectations are exceeded and quickly identify and execute recovery opportunities Obtain authorizations for surgery and post-op DME. Schedule pre- and post-op appointments with precision. Collect and organize chart notes, clearance letters, and test results. Prepare surgical pre-op packets and consents for seamless patient care. Build and maintain excellent relationships with patients, insurance representatives, clinic associates and hospital staff. Develop, maintain, and update proper systems and ensure processes stay organized with an impeccable attention to detail Knowledge of surgical techniques, expected recovery time, insurance nuances, and hospital and clinic protocols What Were Looking For: Exceptional customer service skills to make patients feel cared for and valued. Outstanding attention to detail to ensure every step of the process is handled flawlessly. Strong organizational and multitasking abilities to thrive in a fast-paced environment. Excellent communication skills to coordinate with patients, medical staff, and external partners. Healthcare scheduling experience must have a minimum 2-3 years in the medical field. Proficiency with electronic health records (EHRs). Proficient with the use of Spreadsheets for tracking and organizing data effectively. Google Workspace proficiency preferred. Join a team dedicated to improving lives through outstanding care and precision. This position is recommended for applicants who have been a Surgery Scheduler for 1-3yrs minimum. There will be opportunities for growth in the practice by learning and mastering new tasks to become a multifaceted member of the team. Apply today and become a vital part of our mission to provide world-class spine care! Hours: 8:00am-4:30pm Location: Folsom & Roseville (Split Clinic) Pay: $23 - $25

Pulmonary Medicine Associates (PMA) has been treating patients in the greater Sacramento area since 1973 and is a unique and exciting place to work. With specialties that include critical care, infectious disease, palliative care, pulmonology, pediatric pulmonology, sleep medicine, and travel medicine. We are a busy practice with over 80 providers that serves multiple hospitals and has 2 outpatient clinic locations. PMA currently a full time opening for a Credentialing Specialist. Because we value our employees, PMA offers a competitive salary and exceptional benefits including medical, dental, vision, life, LTD, PTO, and 401k with generous company match. Please visit our website at ************** to learn more. PMA is an equal opportunity employer. General Duties Include: * Processes credentialing and re-credentialing applications of PMA health care providers. * Coordinates with providers to gather information, such as licensing, CV, peer references, privileges lists/procedures history, * Performs data entry. * Prepares and submits applications for insurances, hospitals and malpractice insurance. * Communicates regularly with applicants, providers and medical office staff to ensure credentialing is timely and completed as efficiently as possible. * Acts as PMA liaison to hospitals and insurance companies and interprets, explains and follows all institution-specific rules, regulations and polices related to credentialing process. * Prepares related records and reports. * Performs other related duties as required or requested. Requirements * High school diploma or GED. Associates degree in a related field OR a minimum of 2+ years of related work experience in a medical environment. * Certified Provider Credentialing Specialist (CPCS) or Certified Professional Medical Services Management (CPMSM) a plus. * Experience with PAVE, PECOS CAQH required. * Must be highly organized. * Excellent phone etiquette and verbal communication skills. * Strong customer service skills and ability to establish and maintain effective working relationships with other employees, hospitals, insurance companies, etc. * Excellent detail orientation and ability to maintain accurate records. * Ability to maintain confidentiality of sensitive information. * Ability to work independently and juggle multiple priorities. * Good working knowledge of MS Office (Word and Excel). Must be able to accurately type 45 WPM. Physical Requirements/Working Conditions: Must be able to work in a climate controlled, office environment. Sit for extended periods of time. Ability to read and write in order to process paperwork. Manual dexterity needed for keyboarding and other repetitive office tasks. Vision must be good or corrected to normal to perform normal job duties. Hearing must be good to have the ability to understand information to perform job duties.

Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Hospital Based Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position is located 100% onsite at a hospital in Roseville, CA as well as covering on-site at a hospital in Auburn CA, with a Monday-Friday schedule from 10:00AM to 6:30PM.Driving required must have a valid Drivers License. Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference? As a Hospital Based Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments. Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside. Essential Duties and Responsibilities * Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. * Complete the appropriate applications and following through until approved. * Detailed, accurate and timely documentation in both Elevate PFS and hospital systems on all cases worked. * Provide exceptional customer service skills at all times. * Maintain assigned work queue of patient accounts. * Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors. * Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. * Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. * Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted. * Conduct in-person community visits as needed to acquire documentation. * As per established protocols, inform the client in a timely manner of all approvals and denials of coverage. * Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases. * Regular and timely attendance. * Other duties as assigned. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities. * Some college coursework preferred * Prior hospital experience preferred * Adaptability when dealing with constantly changing processes, computer systems and government programs * Professional experience working with state and federal programs * Critical thinking skills * Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift. * Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook * Effectively communicate both orally and written, to a variety of individuals * Ability to multitask to meet performance metrics while functioning in a fast-paced environment. * Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code. * Hybrid positions require home internet connections that meet the Company's upload and download speed criteria. Hybrid employees working from home are expected to comply with Elevate's Remote Work Policy, including but not limited to working in a private and dedicated workspace where confidential information can be shared in accordance with HIPAA and PHI requirements. Benefits ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. * Medical, Dental & Vision Insurance * 401K (100% match for the first 3% & 50% match for the next 2%) * 15 days of PTO * 7 paid Holidays * 2 Floating holidays * 1 Elevate Day (floating holiday) * Pet Insurance * Employee referral bonus program * Teamwork: We believe in teamwork and having fun together * Career Growth: Gain great experience to promote to higher roles The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage. The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change. ElevatePFS is an Equal Opportunity Employer

Job DescriptionPosition:Surgery Scheduler, Back Office AdminLocation:Davis, CASchedule:Full-Time and Part-Time positions Salary:Competitive Salary & Bonus ProgramBenefits:Health, Dental, Vision, EAP, 401(k), FSA, Costco, AAA, etc. ABOUT US With a growing network of locations, California Foot & Ankle Centers (CALFAC) provides comprehensive podiatric care and surgery, including advanced wound care and amputation-prevention therapies, lower extremity peripheral nerve surgery, vascular medicine, and reconstructive surgery. We have been serving patients in Northern California for over 60 years, building a loyal patient base keeping our clinic locations busy with little to no marketing during that time. Our highly-competent doctors and medical staff all believe in giving a caring approach to each patient, as well as our utilizing the most modern technology available. Further, we conduct clinical trials and podiatric research at all of our locations. As a part of our team, you will be welcome in working with us for years to come as we do good work in our communities. We value team building, and our staff oftimes engages in after work activities in order to build relationships and play an essential role in our community. JOB BRIEF A Surgery Scheduler is responsible for scheduling surgeries for assigned physician(s). Responsibilities include coordinating surgical procedures with multiple hospitals and surgery centers, scheduling and obtaining pre-operative testing, writing and communicating surgery orders, and collecting necessary documentation for surgeries. This individual works closely with patients, physicians, and surgery location to providing accurate, timely, and responsive paperwork. A pleasant, calm, and professional demeanor is essential, as the front office staff are the first and last people that the patients interact with. As a member of our team, we all provide a high level of efficient patient care, while always presenting a caring, ethical, and professional experience for the patients. ESSENTIAL FUNCTIONS: Coordinates and schedules surgeries, follow-up appointments as designated by physicians Work with patients, physicians, and others both within the clinic and outside facilities providing accurate and timely info Coordinates processes and routes all paperwork as required to meet physician and facility requirements Follows all written policies, procedures, and protocols of the clinic, hospitals, surgery centers, etc. Demonstrates courtesy and helpfulness toward patients and their families Must be able to recognize and respond appropriately to urgent/emergent situations per protocols Establish and maintain effective working relationships with physicians, staff, management, as well as hospital staff Identifies scheduling barriers and implements solutions to improve scheduling results based on predetermined goals Adheres to policies regarding safety, confidentiality and HIPPA guidelines Prior to scheduling patients, check insurance and other sources ensure coverage Request and obtain medical records for patients, prior to appointment date Create and submit Requests for Prior Approval as needed Guide patients through the process by kindly talking them through the steps and answering their questions and concerns Send medical records of existing patients, upon request and proper authorization Work fluidly in our EHR (EPIC) and other systems to ensure info is accurate and complete Participate in various projects and/or meetings, and complete other tasks as assigned by management Cross-train and help coworkers as needed Education and Experience: Minimum 2+ years surgery scheduling experience in Northern California High school diploma required; Associate college degree preferred Proficient in Microsoft Word, Excel, fax, printers, scanners, and other office software Experience working in EHR systems (EPIC strongly preferred) Qualifications/REQUIREMENTS: Knowledge and understanding of the workings of medical offices Knowledge and understanding of medical terminology Strong experience working with EHR systems (especially EPIC). Ability to work independently with minimal supervision Must have strong organizational and time management skills Ability to work on multiple tasks and meet deadlines Excellent communication skills Detail-oriented and must Be a team player Must be able to communicate effectively in Spanish and English in-person and over the phone PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, stand, walk, speak, hear, use hands, handle documents, bend and stoop as needed, and reach with hands and arms. The position requires use of keyboard and computer regularly. Strong vision abilities to perform extensive computer-related work. Job Posted by ApplicantPro

Job Description Apply Here: ******************************************************************************* Come and join our team! We are a local growing private medical practice specializing in the diagnosis and treatment of patients with diseases of the retina and vitreous. We are looking for individuals who would like to establish a career in healthcare working with nationally recognized physicians. We provide on the job training giving you the ability to grow and advance your skills along with gaining innovative knowledge. Established in 1977, we have locations all over Northern California including Sacramento, Grass Valley, Roseville, Stockton, Modesto, Merced, Fairfield, Elk Grove, Folsom, Yuba City and Chico. Our physicians are nationally known, and we continue to be on the leading edge of retina care by utilizing the latest equipment and both participating in and designing new clinical trials to advance the state of care for retinal diseases. Join 250+ other team members working for our nationally recognized retina specialty practice in a fast paced, high volume medical office. We seek a full-time Medical Receptionist to support our team. Although you must be able to work independently, you will be working directly with physicians, patients, and clinical and business office staff. Collaboration and being a team player are essential to the success of this role. This position will require travel to other locations as needed. Responsibilities Greet patients, family members, visitors, staff and physicians in a warm and respectful manner Strong communication skills with the ability to clearly communicate with referring physicians and their staff Ability to work independently or in a team environment and assist coworkers in various aspects Answer phones in a pleasant and professional manner Adaptable to fast paced environment Gain knowledge and the ability to schedule new and established patients in accordance with scheduling guidelines Check any messages and respond as appropriate Review various faxes, and patient referrals within 24 hours Eagerness to perform additional tasks Problem solving skills Verify insurance eligibility, add insurance and any authorizations needed Assist with the patient check in/check out process to optimize patient experience Ensure patient financial obligations are appropriately addressed at time of service Ability to maintain a HIPAA and OSHA compliant workstation

The Patient Coordinator is responsible for performing a variety of customer service and patient care tasks to ensure a positive patient experience. Ensures documentation and patient records are prepared and organized. Ensures patients have a clear understanding of what to expect during and after their appointment. Specific duties include, but are not limited to: Greets and assists patients, customers and visitors in person and over the phone. Will perform patient registration in various systems. Answers all phone calls in a professional and courteous manner. May collect monies for time-of-service patient responsibility. May be responsible for verifying insurance coverage and obtain prior authorization. Patient Assistance: May perform preliminary screening of patients prior to procedures, which may include medical history. May transport patient to/from the exam room. May assist in patient transfer on/off the exam table. May transport patient to/from the exam room. May provide the patient with preliminary and post-procedure instructions. Work Area & Supply Preparation In the mobile setting, may assist in preparing the unit for transport. Will maintain a clean and organized work area. May order supplies and ensure the work area is properly stocked. Documentation Will ensure accuracy of patient records. May schedule patient appointments and obtain insurance verification and/or authorization. May prepare medical records for physicians, patients and customers. Ensures accurate documentation of patient visits in various electronic systems and on written documents. May assist the clinical staff with documentation and image delivery to the patient, physician, or contracted customer. Performs all duties within HIPAA regulations. Other duties as assigned. Position Requirements: High School Diploma or equivalent experience required. For Mobile Radiology and Oncology, CPR Certification must be obtained prior to hire. For Fixed Radiology, CPR Certification is a plus. As applicable, valid state driver's license required. Ability to work at several locations required. Strong customer service skills. Organizational and multi-tasking skills. Basic knowledge of computer applications and programs. Local travel may be required to support multiple sites. The COVID-19 vaccination is/may be a condition of employment. All candidates who accept an offer for employment will be required to successfully complete a pre-employment background check and drug screen as a condition of employment. Preferred Six months customer service or related experience and/or training. Knowledge of medical terminology is a plus. Bilingual in Spanish is a plus. Physical Requirements: The employee may be exposed to outside weather conditions during transport of patients if working on a mobile unit. The employee may be exposed to a strong magnetic field or radioactive material. May be exposed to blood/body fluids and infectious disease and environmental hazards such as exposure to noise, and travel. More than 50% of the time: Sit, stand, walk. Repetitive movement of hands, arms and legs. See, speak and hear to be able to communicate with patients. Less than 50% of the time: Stoop, kneel or crawl. Climb and balance. Carry and lift (ability to move non-ambulatory patients from a sitting or lying position for transfer or to exam). Residents living in CA, WA, Jersey City, NJ, NY, and CO click here to view pay range information. Medical Assistant, Front Office Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.

ExamWorks is looking for a Scheduling Coordinator to join our team! As a Scheduling Coordinator, you'll be the superhero behind the scenes, helping to coordinate appointments and support our clients, physicians, and examinees with ease. Perks of the Role: Full-time position: Monday-Friday, Competitive pay: $23 to $25 per hour Start ASAP: We're looking for someone who's ready to jump in and get trained-we'll have you hitting the ground running in no time! Duties and Responsibilities Include: Schedules examinations through IME Centric or office specific system database. Schedules and confirms appointment dates and times with physicians' offices. Communicates with clients regarding appointment scheduling, physician CV's, appointment changes, no shows, cancellations, and receipt of medical records and/or images. Coordinates with the client to obtain required medical records prior to examination. Prepares the chart by ensuring all records required are included, creates a cover letter detailing specific client questions, issues, and service requests and routes to the provider and/or to the exam location prior to examination. Prepares and sends exam notification letters daily. Communicates with physicians, clients and or examinees regarding any schedule changes. Responsible to submit client invoice and/or issue to accounting if charges are incurred. When required, responsible for ensuring prompt pre-payment for services issued. Coordinates ancillary services such as interpretation, chaperones, transportation, and or exam site rentals when needed. Ensures the appropriate steps are taken to cancel and/or reschedule services upon appointment change or cancellation. Handles and responds promptly to incoming calls, e- mails or faxes from physicians or clients requesting report status and/or information. Provides support and/or coverage to satellite offices as needed. Arrange lodging and or transportation for out-of-town examinees, assists with directions, etc. Processes mail, deliveries and shipments as needed. Participate in various educational and or training activities as required. Perform other duties as assigned. Qualifications Education and/or Experience High school diploma or equivalent required. A minimum of one year related experience; or equivalent combination of training and experience. Experience in a medical office preferred. QUALIFICATIONS Ability to consistently handle multiple phone lines with heavy call volume. Ability to operate computer, fax, copier, scanner, and telephone. Must be able to type a minimum of 35 W.P.M. Ability to follow instructions and respond to upper managements' directions accurately. Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met. Must demonstrate exceptional communication skills. Must be able to work independently, prioritize work activities and use time efficiently. Must be able to maintain confidentiality. Must be able to demonstrate and promote a positive team -oriented environment. Must be able to stay focused and concentrate under normal or heavy distractions. Must be able to work well under pressure and or stressful conditions. ExamWorks is a leading provider of innovative healthcare services including independent medical examinations, peer reviews, bill reviews, Medicare compliance, case management, record retrieval, document management and related services. Our clients include property and casualty insurance carriers, law firms, third-party claim administrators and government agencies that use independent services to confirm the veracity of claims by sick or injured individuals under automotive, disability, liability and workers' compensation insurance coverages. ExamWorks offers a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k. Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws

We are seeking a Medical Receptionist to oversee front desk operations and support daily administrative functions for our client in Sacramento. This contract role offers the opportunity to work with a specialized medical clinic make a meaningful impact on each patient's experience. Candidates should have at least 2 years of medical front office and patient service experience. Pay: $21/hour Location: Onsite in Sacramento Schedule: Monday-Friday, 8:30 a.m. - 5:00 p.m. PRIMARY RESPONSIBILITIES: Greet and assist patients, visitors, and providers with professionalism and warmth. Manage multi-line phones, appointment scheduling, and overall front desk workflow. Enter, update, and verify patient information in the Electronic Health System (EHS). Collect co-pays and deductibles, process payments, and prepare daily deposits. Support medical records, filing, scanning, and general office tasks. Maintain HIPAA compliance and ensure a clean, organized, and welcoming lobby environment. SKILLS & QUALIFICATIONS: 2+ years of medical front office or patient services experience. High School Diploma required; college coursework preferred. Professional, courteous, and patient-focused demeanor. Knowledge of medical terminology and strong computer proficiency. Excellent communication and customer service skills. Ability to remain calm, organized, and efficient in a fast-paced environment

Sierra Donor Services (SDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at SDS is to save lives through organ donation, and we want professionals on our team that will embrace this important work!! We are specifically wanting people to join our team as a Referral Response Coordinator with expertise as an EMT, Paramedic, Allied health professional or experience in an Emergency Room or ICU setting. Strong interpersonal skills and the ability to communicate effectively in both oral and written formats are a must. This position will be the onsite Referral Response Coordinator in the Sacramento area. COMPANY OVERVIEW AND MISSION For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Facilitates the donation process through coordination and communication of referral information and logistics. Appropriate routes all donor referrals and request from externals. Maintains accurate documentation of the medical screening process via data entry and follows established referral intake procedures. Evaluates medical suitability of potential organ and tissue donors by utilizing information from medical records, personal histories, physical examination, and current health status. Transcribes health information into electronic medical records. Requests and interprets laboratory and diagnostic tests needed for evaluation of suitability and clinical management of potential donors. Collaborates with hospital personnel and clinical teams to develop an action plan that supports the option of donation is maintained and activation of the appropriate DCIDS team members. Participates in training, process improvement, departmental QA/QC activities and special projects as directed. Performs other related duties as assigned. The ideal candidate will have: 2+ years emergency or critical care experience in a healthcare setting Prior experience as a Paramedic or EMT preferred Allied health experience, nursing students or respiratory therapists preferred Demonstrated ability to understand medical terminology and read a medical chart. Exceptional teamwork, communication, and conflict management skills. Valid Driver's license with ability to pass MVR underwriting requirements We offer a competitive compensation package including: Up to 176 hours (22, 8-hour days) of PTO your first year Up to 72 hours (9, 8-hour days) of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability.

Job DescriptionSalary: 22.00 About Us Sustainable Wellness Solutions (SWS) is a peer-run nonprofit dedicated to advocacy, peer support, housing, and education for individuals living with mental health and substance use challenges. Our mission is to provide culturally competent, strength-based services that foster empowerment, self-responsibility, and community integration. We believe in hope, empowerment, self-worth, and respect, and we work every day to ensure those values guide the way we serve. The Role We are seeking a Patients Rights Advocate to join our Office of Patients Rights program in Sacramento. This role is critical in protecting and advancing the rights of individuals receiving mental health services. Advocates provide representation, resolve complaints, monitor facilities, and ensure individuals understand and can exercise their legal rights. Advocates at SWS are often individuals with lived experience in the mental health system, using their perspectives to ensure client-centered, lawful, and compassionate advocacy. Key Responsibilities Representing clients expressed wishes in certification review hearings and complaint resolution. Investigate and resolve rights violation complaints in licensed health or community care facilities. Monitor facilities to ensure compliance with patient rights laws and regulations. Notify clients of their legal rights and assist them in navigating the mental health system. Provide training and education to providers about mental health laws and patient rights. Collaborate with courts, providers, and community partners to strengthen advocacy support. Maintain accurate documentation, case notes, and reports. Uphold California Welfare & Institutions Code requirements. Participate in agency training, outreach, and activities. What Were Looking For Lived experience in mental health services (as a consumer or family member) is strongly preferred. 1+ year of experience in customer support or mental health-related work preferred. Strong communication skills, assertive yet compassionate. Knowledge of self-help philosophy and behavioral health systems. Ability to work in fast-paced, high-pressure environments with professionalism. Strong organizational and computer skills (Microsoft Office, Outlook, Excel, Word). Valid CA drivers license, clean DMV record, proof of insurance, and willingness to travel throughout Sacramento County (up to 50%). DOJ background check required. Multilingual applicants encouraged to apply. Benefits & Perks (for eligible staff) Bi-weekly pay Medical, dental, and vision insurance Outstanding paid time off 401(k) plan with employer support Life insurance & supplemental benefits (Aflac) Flexible spending account Paid volunteer days & community involvement opportunities Employee Assistance Program Opportunities for advancement COVID-19/Health Considerations Advocates provide in-person services in psychiatric hospitals and other facilities. Must be willing to travel across Sacramento County. COVID-19 vaccination is recommended but not required.

Access Representative I, Per Diem DEPARTMENT: Patient Access REPORTS TO TITLE: Access Supervisor DLSE/FLSA STATUS: () ____Exempt/Salaried position _X__Nonexempt/Hourly position SUPERVISORY RESPONSIBILITIES (does this position have direct reports): YES NO LOCATION: Woodland, CA SCHEDULE: Per Diem; no set schedule or hours PAY RANGE: $24.21 to $29.59 hourly About CommuniCare+OLE Established in 2023, CommuniCare+OLE is the result of a union of two health centers with deep roots in their respective communities and reputations for providing high-quality primary care to all, regardless of insurance or ability to pay: OLE Health of Napa and Solano Counties and CommuniCare Health Centers of Yolo County. Building on a legacy established by both organizations in 1972, CommuniCare+OLE is a network of federally-qualified health centers with 17 sites across Napa, Solano, and Yolo Counties. It offers comprehensive care, including medical, dental, behavioral health and substance use treatment, nutrition, optometry, pharmacy, care coordination, referrals, and enrollment assistance to more than 70,000 individuals, and no one is turned away due to lack of insurance, immigration status, or ability to pay. Many services are offered outside of its sites, including mobile health, home visiting, and community and school-based programs. JOB SUMMARY/OVERVIEW: The Access Representative I works under the Access Supervisor with a team of administrative, clinical and program staff members to perform a variety of patient services responsibilities. The Access Representative I is responsible for greeting patients in person or on the phone and driving a positive patient customer service experience. The Access Representative will maintain a safe and clean reception area by complying with procedures, rules, and regulations and will also be responsible for maintaining continuity among work teams by documenting and communicating actions, irregularities, and continuing needs. CommuniCare+OLE provides an inclusive workplace that promotes and values diversity and life experience. CommuniCare+OLE encourages people of all backgrounds to apply including, but not limited to, Black, Indigenous Peoples, people of color, immigrants, refugees, women, LGBTQIA+, people with disabilities, veterans, individuals of all ages and religions, and individuals who have been affected by the legal system. YOU ARE WELCOME HERE. ***The following reflects requirements and essential functions of this position but does not restrict tasks that may be assigned. Essential functions include basic job duties, core elements, or fundamental responsibilities that an employee must perform to hold the position. Employees must be able to perform these essential functions with or without reasonable accommodation (accommodation may be requested). Duties and responsibilities are not all-inclusive, and they may be assigned or reassigned to this job at any time, due to reasonable accommodation or any other reason. *** MINIMUM POSITION REQUIREMENTS: EDUCATION, EXPERIENCE, SKILLS/TRAINING Education: High School Diploma or General Education Degree required. Experience/Lived Experience: Entry level position; one year of experience in a healthcare setting preferred. Special Skills/Training: Bilingual strongly preferred English/Spanish/Russian/Dari/Punjabi/ Vietnamese). Must certify and remain current in CPR certification. Strong analytical and problem-solving skills and attention to detail required. Data entry skills, Microsoft Office, and Electronic Health Record system preferred. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES 1. Demonstrates exceptional customer service skills including greeting patients in a kind, compassionate and courteous manner; responds effectively to patient questions; manages multiple priorities and heavy patient workloads with patience and confidence. 2. Accurately inputs patients data in full on their records before saving onto EMR system 3. Makes use of designated script and protocol to screen patients for insurance eligibility; refer all self pay patients to Eligibility Specialist prior to scheduling a follow-up visit; place calls to patients prior to appointment in order to confirm eligibility. 4. Answer all telephone calls in a timely, efficient, and courteous manner leading to high patient satisfaction; takes accurate and comprehensive encounters at all times using the designated message form. 5. Schedules patient appointments with providers and provides accurate information to patients regarding a wide variety of programs and services; pre-registers all patients; places reminder calls to patients to confirm appointments. 6. Accurately charges patients without funding sources according to the CommuniCare+OLE sliding scale; Collects cash and credit payments from patients; assures that all monies are counted and balanced with receipts at the end of the designated shift. 7. Enforces patient privacy and confidentiality guidelines with all clients; ensures that all protected health information is out of view of other patients at all times, and is secure when work shift has ended; Ensures that all protected health information is disposed of in the proper manner when required. 8. Carries tablet to greet and direct patients at entrance when appropriate. 9. Completes the check in process and registers patients for their appointments. 10. Provides assistance during training of the new staff. 11. Schedule appointments as needed, according to policies and guidelines 12. Capture patient demographic information, insurance information, structured data into Electronic Health Records with each patient encounter, scan all forms into Electronic Health Records as applicable and appropriately change check in status 13. Verify insurance eligibility through proper insurance variation systems and updating payor codes 14. Ensure required forms are completed and signed; provide assistance to patients in completion of applicable forms 15. Collect and post co pays, payments, existing balances, and provide necessary receipts 16. Reconcile monies with day sheet detail report and ensures safe keeping of all cash, checks and credit cards transactions received 17. Prompt follow up of telephone encounters/recalls/appointment request 18. Open incoming mail and process or direct as appropriate. 19. Keep log of all patients given Presumptive Eligibility and submit to State on a weekly basis (Perinatal Services only) 20. Follow managed care procedures, as applicable to obtain authorization for services in order to ensure payment and reduce denials. 21. Attends routine department meetings, in service trainings, and other meetings as required to maintain professional growth and comply with the organization policy 22. Verify accuracy of information, obtain necessary consents, and documentation on all patients upon registration and scheduling. 23. Responsible for greeting patients professionally on the phone or in person and driving a positive and personal patient/customer service experience. 24. All other duties as assigned.