Job Title: Insurance Authorization & Advocacy Specialist
Department: GAP Advocacy
The GAP Advocate is responsible for managing Out of Network authorizations for clients. This role manages authorizations from initiation through final determination, ensuring timely submission, strategic planning, accurate documentation, and proactive communication with providers, patients, and insurance companies.
Key Responsibilities
Monitor new cases and assess GAP eligibility based on insurance coverage.
Manage GAP cases through all processing stages until final determination.
Review insurance policies to identify coverage gaps and strategize for approvals and overturning denials.
Prepare and finalize GAP letters with accurate coding, complete documentation, and strong justification.
Communicate with patients, providers, and insurers to gather information and secure GAP authorization.
Maintain workflow efficiency and delegate tasks to remote team members as needed.
Provide timely updates and weekly case status reports to supervisors and practices.
Required Skills & Competencies
Problem Solving: Resourceful, able to identify issues and troubleshoot effectively.
Management & Organization: Strong organizational skills; able to prioritize, handle multiple tasks and maintain smooth workflows.
Communication: Professional and respectful communication with internal teams and external contacts.
Critical Thinking: Quick thinker with sound judgment and common sense.
Self-Motivated & Driven: Works independently, takes initiative, and demonstrates a desire to learn.
Tools & Systems
Portals: Salesforce, Quickbase Reports, Power BI
Communication: Microsoft Teams, Email, Phone
Collaboration: Remote team members, Supervisors, Upper Management, Coders, IT, Clients, Insurance, INN doctors, Patients
Benefits
M&D Capital offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.
Salary
This position offers a salary range of $45,000 to $65,000 annually, commensurate with experience.
$45k-65k yearly 3d ago
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Second Shift Distribution Scheduler I
Oatey Supply Chain Services 4.3
Scheduler job in Las Vegas, NV
5245 Sloan Lane, North Las Vegas, Nevada 89115 United States of America
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Who is Oatey?
Since 1916, Oatey has provided reliable, high-quality products for the residential and commercial plumbing industries. Our purpose is to deliver quality, build trust and improve lives.
The Oatey family of companies are Oatey, Cherne, Keeney, Quick Drain, Hercules, Dearborn, GF Thompson, William H. Harvey, Masters, Contact, Belanger, and Lansas.
Our brands are synonymous with quality, integrity, and trust in the plumbing industry.
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Position Summary Coordinate the upfront scheduling of work according to company and customer requirements and execute the strategic deployment of orders to shipping locations. Monitor shipping schedule to assure balanced work areas are successful and productive. Position Responsibilities Confirm orders and schedule pickups for large customers. Manage customer relationships and maintain direct responsibility for the success of key measurable items (e.g., on-time performance, fill rate, back order fulfillment, fine reduction). Deploy orders from mainframe WMS system to the shipping system in a manner that provides consistent flow of work to the shipping sites in proper sequence to fulfill customer requirements and on-time accuracy. Plan export shipments; ensure proper documentation and shipping rules apply. Daily deploy Hot Rush shipments. Ensure all orders are released to Scale and fulfilled on the same day. Deploy timely transfer orders to warehouse and plant locations. Establish schedule for consistent moves of transfers that blend into daily workflow without disrupting the fulfillment of customer orders. Work with transportation providers (3rd party and direct suppliers) to ensure timely pickups, trailer switches and on-time performance to customers. Assist in maintaining the safety and security of the Distribution Center in the dispatching of inbound and outbound carriers. Work with DC team to identify and implement changes to the planning process for improved service and operational efficiencies. Assist and/or lead special projects, such as product launches, line resets, etc. Other duties as assigned. Knowledge and Experience One (1) year related work experience with basic knowledge of supply-chain logistics. Previous experience with warehouse management systems with ability to learn WMS Systems. Basic understanding of OSHA & DOT rules and regulations and company safety policies related to hazardous materials labeling, storing, shipping, etc., with thorough knowledge of site security and emergency plans. Computer literacy in PC applications including Word and Excel. Good communication skills, both verbal and written. Education and Certification High School Diploma or GED required.
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Why Oatey?
At Oatey, our purpose has always been to deliver quality, build trust and improve lives.
We value Collaboration, Integrity, Respect, Courage, Leadership, and Excellence above all else.
We embrace diversity, equity, and inclusion - acknowledging, valuing, and leveraging the unique experiences and perspectives of our associates.
Our vision is to continue to grow as a market leader, to enrich the lives of our Associates, and to foster an inclusive environment in every regard.
Our purpose, mission, and vision are not possible without the right people, and we are committed to fostering an inclusive, engaging, and rewarding environment for our Associates.
Oatey has a total rewards philosophy which encompasses compensation, benefits, work-life effectiveness, recognition, performance management, tuition reimbursement, mental health wellness, and talent development.
$33k-42k yearly est. Auto-Apply 60d+ ago
Scheduler - LV Nellis Family Med Cl - Full Time 10 Hour Days (Non-Exempt) (Non-Union)
Usc 4.3
Scheduler job in Las Vegas, NV
The Scheduler performs clerical and communication functions in the department/clinic. She/He schedules patient appointments and provides courteous reception in the department/clinic. He/She answers phones and registers new patients. Various office duties including but not limited to filing and sorting. Reviews new patient referrals/authorization for adequate coding. Performs new patient registration, insurance verification, and scheduling as necessary. Must work with any and every physician in the Department/Clinic.
The Scheduler will be the first point of contact for all patients providing a consistent superior customer service experience in accordance with the Center's mission and vison. This position demonstrates excellent customer services techniques, meets and greets patients; answers patient calls; identifies and clarifies patients' needs and desires, confirms patient's identity and eligibility, obtains required signatures from patients, schedule patients for appointments, and answering patient's questions.
Essential Duties:
Acts as the positive “face” of the Health Center as the main point of contact for participants and families
Support center operations by greeting and checking in patients at the front desk, scheduling appointments, and other front desk functions
Schedules appointments, confirms patient availability and properly reviews appointment date, time, location, and provider name with caller for accuracy
Act as an advocate/liaison for patients and the Health Center and continuum of care as appropriate
Answer telephone promptly and in a polite professional manner. Direct calls to other departments as needed.
Use sound judgement in handling calls, especially with upset patients. Understanding of when to escalate calls.
Maintain all delegated worklists (tasks) through the electronic medical record
Effective, efficient and safe use of equipment.
Handles patient requests and questions appropriately
Provides benefit plan and eligibility information to participants, providers, unions, employers and others
Adheres to the Culinary Health Center and Jayakumar NV PC policies and procedures.
Perform duties as care coordinator when assigned.
Other duties as assigned.
Required Qualifications:
Req High school or equivalent
Req Understanding of medical terminology
Req Ability to interview patients and interface with physicians, nurses and other professional staff.
Preferred Qualifications:
Pref 1 year One (1) year working in a customer service (preferably in a medical environment).
Required Licenses/Certifications:
Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)
The hourly rate range for this position is $21.00 - $29.77. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law.
Notice of Non-discrimination
Employment Equity
Read USC's Clery Act Annual Security Report
USC is a smoke-free environment
Digital Accessibility
If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:
*************************************************************
$21-29.8 hourly Auto-Apply 55d ago
Clinical Scheduler
Nevada Heart & Vascular Center
Scheduler job in Las Vegas, NV
Full-time Description
The Clinical Scheduler, under the direction of the Clinical Scheduling Supervisor, will answer calls using the phone systems, set up exams for patients, and handle customer service inquiries. Part of the job will also involve ensuring there is enough time between appointments to allow physicians to complete certain medical examinations and procedures. Other clerical duties may include: maintaining databases, faxing and scanning patient histories, answering phones, and updating patient account information. It's also your responsibility to act in a courteous manner and maintain your composure when dealing with angry or irritated patients. Additionally, you may refer some patients to other staff members or physicians. You will need to know how to process the required referral forms when necessary.
Requirements
Education and Experience
High school diploma or GED.
2 - 3 years' related experience.
General computer skills with working knowledge of word processing, spreadsheet, and email applications.
Detail-oriented with good analytical and organizational skills.
Good interpersonal skills with the ability to work cohesively within a team environment.
Excellent oral and written communication skills to effectively communicate with customers and all levels of management.
Job Knowledge
Communication skills to converse clearly over the telephone and in person.
Organization and time management to manage a variety of tasks effectively.
Attention to detail to correctly identify verification/eligibility issues and communicate difficulties with managers.
Technological skills, such as using word processing and spreadsheet programs to track data
Ability to gather and interpret data.
Ability to work independently in a fast paced environment.
Essential Duties
Greeting patients professionally both in person and on the phone.
Assisting with other administrative duties, including copying, scanning, faxing, and emailing.
Keeps sensitive customer and company information confidential
Answer incoming calls
Make sure phone in transferred to the answering service at the end of the day
Help with special billing projects
Train new team members
Meets and exceeds short and long term goals as established for the department.
Performs duties and job functions in accordance with the policies and procedures established for the department.
Reports to work, meetings and professional obligations on time.
Participates in administrative staff meetings and attends other meetings and seminars.
Assists in evaluation of reports, decisions, and results of department in relation to established goals.
Recommends new approaches, policies, and procedures to influence continuous improvements in department's efficiency and services performed.
Takes ownership of special projects, researches data and follows through with detailed action plans.
Actively participates in problem identification and resolution and coordinates resolutions between appropriate parties.
Performs other related duties as required and assigned.
Adheres to Corporate, Department and HR policies and procedures.
Physical Requirements
Employee is required to have visual and auditory acuity necessary for communications with other employees and/or customers to meet business needs of NHVC.
Employee must be able to see written documentation and be able to speak and hear for communication with employees/customers.
Ability to use a wide array of office equipment including, but not limited to a PC, copier, fax, multi-line telephone, etc.
Employee is exposed to general indoor working conditions and may on occasion require light lifting or no greater than 20 pounds and some offsite travel.
$28k-49k yearly est. 60d+ ago
Surgery Scheduler
General Accounts
Scheduler job in Las Vegas, NV
Benefits:
401(k) matching
Competitive salary
Dental insurance
Health insurance
Paid time off
Vision insurance
About the Role: Join the Velazquez Pain Relief Center as a Surgery Scheduler, where you will play a vital role in ensuring our patients receive timely and efficient care. We are looking for an organized and detail-oriented individual to manage surgical appointments and coordinate with our dedicated medical team.
Responsibilities:
Schedule and confirm surgical appointments for patients, ensuring optimal use of operating rooms.
Communicate with patients regarding pre-operative instructions and necessary documentation.
Coordinate with healthcare providers to obtain necessary approvals and insurance verifications.
Maintain accurate patient records and update scheduling software as needed.
Assist in managing surgical schedules to minimize delays and maximize efficiency.
Respond to patient inquiries and provide exceptional customer service.
Obtain authorizations or approvals from insurances or adjusters.
Perform appeals or coordinate peer to peer reviews
Prepare necessary paperwork for surgery centers
Monitor and follow up on pending surgeries and cancellations.
Requirements:
Bilingual in English/Spanish required
Proven experience in procedure scheduling and authorizations
Strong organizational skills and attention to detail.
Excellent communication and interpersonal skills.
Familiarity with medical terminology and electronic health records (EHR) systems.
Ability to multitask and work in a fast-paced environment.
Compassionate demeanor with a focus on patient care.
Knowledge of insurance processes and requirements is preferred.
About Us:
Velazquez Pain Relief Center has been serving the Las Vegas community for over a decade, providing innovative pain management solutions. Our commitment to patient-centered care and a supportive work environment makes us a favorite among both our clients and employees. Join us and be part of a team that truly makes a difference in people's lives.
Compensación: $15.00 - $21.00 per hour
We believe the best care starts with the best team. Our organization is built on a culture of teamwork, respect, and continuous learning, where every role is valued and every voice matters.
We are dedicated to delivering exceptional patient care through compassion, expertise, and innovation. Whether in a clinic or surgical setting, our shared mission is to help patients improve their quality of life in a safe, supportive, and professional environment.
Our team includes talented healthcare professionals, administrative experts, and support staff who work together seamlessly to provide efficient, high-quality care. We invest in our people-offering training, resources, and opportunities for growth-because when our team thrives, so do our patients.
Joining us means becoming part of a group that values your contributions, encourages collaboration, and celebrates success. Here, you'll have the chance to make a real difference every day.
Come grow with us, and help set the standard for compassionate, patient-centered care.
$15-21 hourly Auto-Apply 60d+ ago
Appointment Scheduler
Nevada Orthopedic & Spine CTR
Scheduler job in Las Vegas, NV
Full-time Description
Job ID: Appointment Scheduler
Position Type: Full Time Monday-Friday 8:00am-5:00pm
Experience: 1-2 years' experience
Desired Education: High School Diploma or equivalent
Position Summary:
This position facilitates the scheduling of patients via telephone in a Call Center environment. Work is performed under the general direction of the Appointment Scheduling Supervisor.
Essential Duties and Responsibilities:
Schedule, reschedule and cancel appointments for all physicians and patients
Ability to answer multiple phone lines (i.e. external and internal routing requests)
Overhead paging
Verify Insurance eligibility
Verify referral source
Qualifications/Experience:
Must have excellent telephone etiquette
Call center experience
Ability to answer in-bound calls in a timely manner
Bilingual preferred
$29k-38k yearly est. 60d+ ago
Surgery Scheduler
Velazquez Pain Relief Center
Scheduler job in Las Vegas, NV
Job DescriptionBenefits:
401(k) matching
Competitive salary
Dental insurance
Health insurance
Paid time off
Vision insurance
About the Role: Join the Velazquez Pain Relief Center as a Surgery Scheduler, where you will play a vital role in ensuring our patients receive timely and efficient care. We are looking for an organized and detail-oriented individual to manage surgical appointments and coordinate with our dedicated medical team.
Responsibilities:
Schedule and confirm surgical appointments for patients, ensuring optimal use of operating rooms.
Communicate with patients regarding pre-operative instructions and necessary documentation.
Coordinate with healthcare providers to obtain necessary approvals and insurance verifications.
Maintain accurate patient records and update scheduling software as needed.
Assist in managing surgical schedules to minimize delays and maximize efficiency.
Respond to patient inquiries and provide exceptional customer service.
Obtain authorizations or approvals from insurances or adjusters.
Perform appeals or coordinate peer to peer reviews
Prepare necessary paperwork for surgery centers
Monitor and follow up on pending surgeries and cancellations.
Requirements:
Bilingual in English/Spanish required
Proven experience in procedure scheduling and authorizations
Strong organizational skills and attention to detail.
Excellent communication and interpersonal skills.
Familiarity with medical terminology and electronic health records (EHR) systems.
Ability to multitask and work in a fast-paced environment.
Compassionate demeanor with a focus on patient care.
Knowledge of insurance processes and requirements is preferred.
About Us:
Velazquez Pain Relief Center has been serving the Las Vegas community for over a decade, providing innovative pain management solutions. Our commitment to patient-centered care and a supportive work environment makes us a favorite among both our clients and employees. Join us and be part of a team that truly makes a difference in people's lives.
$29k-38k yearly est. 22d ago
Surgery Scheduler
Comprehensive Eyecare Partners Group
Scheduler job in Henderson, NV
Comprehensive EyeCare Partners is one of the nations largest vision care management service organization. CompEye is focused on providing best-in-class, full-spectrum practice management and administrative services to its affiliated physicians and practices in support of their mission to deliver clinical excellence. Our mission is to build nation's preeminent eye care services company by partnering with world class physicians, driving superior clinical and surgical outcomes, and optimizing the patient experience.
Position Summary
Surgery Scheduler with our local practice team, you will assist in building the nation's pre-eminent eye care services by partnering with world class physicians and medical office professionals.
Roles and Responsibilities
Completes and distributes the daily schedule
Assures block times are maintained for surgeons
Demonstrates knowledge of managed care plans and knows which procedures require preauthorization
Schedules, reschedules, and cancels cases as directed
Obtains necessary admission information during scheduling procedures (insurance information and correct demographics)
Efficiently and effectively participates in the credentialing process as directed
Assures all required components are received for accurate scheduling
Effectively communicates with patients, their family, physicians, physicians staff and fellow employees
Performs other duties as assigned
Experience Requirements
One year minimum of experience in a fast paced, professional medical office setting.
Knowledge of MS Word and MS Excel; Medical office software
Strong data entry and telephone skills.
Proficient in MS Word, Outlook, and Excel
Self-Motivated with problem-solving skills
Education Requirements
High school diploma or GED preferred
Physical Demands
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. The employee is frequently required to stand, walk, and sit. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Benefits
Generous Paid Time Off
Medical, dental and vision benefits
Paid Holidays
Company paid life insurance
401(K)
Paid mileage between practices during work hour
On-going education available including certification reimbursement
Discount Programs Including Vision discounts on products and services
$29k-38k yearly est. 11d ago
Surgery Scheduler - Per Diem
UNLV Medicine 4.0
Scheduler job in Las Vegas, NV
The Surgical Scheduler is responsible for scheduling surgeries for assigned physician(s). Responsibilities include coordinating surgical procedures with multiple hospitals and surgery centers, scheduling and obtaining pre-operative testing, writing and communicating surgery orders, and collecting necessary documentation for surgeries. This individual works closely with patients, physicians, and surgery location to providing accurate, timely, and responsive paperwork. Provides non-licensed medical and scheduling support to medical providers in the care and treatment of patients.
Candidates must be legally authorized to work in the United States. Please Note: UNLV Health does not provide employment sponsorships or sponsorship transfers for any positions.
ADVANTAGES OF WORKING FOR UNLV HEALTH
Clinic Hours are Monday through Friday, 8AM to 5PM! (Actual hours may vary depending on business need)
12 Paid Holidays per year, starting with your first day of employment!
20 + PTO days per year! (Depending on Position)
3% 401K Contribution, even if you do not contribute!
Medical, Dental, and Vision benefits that start the first of the month following your start date!
And more!
Educational Requirements
High School Diploma or equivalency
Qualifications
1+ years surgery scheduling or related experience. Must be able to communicate effectively with physicians, patients and the public and be capable of establishing good working relationships with both internal and external customers
Strong knowledge of clinical / medical practice operations, procedures, medical terminology and administrative procedures
Ability to collaborate across departments and build effective relationships with internal and external customers to achieve goals
Possession of strong organizational skills
Exceptional customer service and interpersonal skills with the ability to deal with differing personalities on a daily basis
Excellent professional communication skills, both verbal and written, exceptional interpersonal communication skills
Skill in multi-tasking
Advanced computer skills with proficiency with MS Office software, Medical Software use.
Proficient with insurance portals
Skill in analyzing situations accurately and taking effective action
Skill in establishing and maintaining effective working relationships with employees, faculty, third-party payers, patients and the public
Skill in organizing work, making assignments and achieving goals and objectives
Ability to exercise judgment and make decisions
Ability to prioritize
Ability to work independently
Ability to apply written instructions and standardized work practices
Possession of strong problem solving skills and sound judgment
Ability to work in a fast paced environment and make changes rapidly as needed
Fluency in Spanish preferred
Ability to type 40wpm
Physical requirements
May include standing, sitting, and/or walking for extended periods
May include performing repetitive tasks
May include lifting up to 25 pounds
UNLV Health will provide equal opportunity employment to all employees and applicants for employment. No person shall be discriminated against in employment because of race, color, gender, age, national origin, ancestry, religion, physical or intellectual disability, marital status, parental status, sexual orientation, or any other category protected by law.
If you have any questions about our interview and hiring procedures, please contact Recruitment at ****************************
$22k-28k yearly est. Auto-Apply 60d+ ago
Scheduling Coordinator (Faith-Based Non Profit)
Savealifeclub
Scheduler job in Las Vegas, NV
Under minimal supervision, the Scheduling Coordinator makes decisions on service for patients by determining qualifications and assessing needs, schedules and confirms appointments, processes inbound and outbound telephone calls and email correspondences, and creates and maintains accurate records and reports.
As part of the recruiting process, a skills assessment is expected to be completed on site.
$32k-42k yearly est. Auto-Apply 60d+ ago
Patient Service Representative
Allergy Partners 4.1
Scheduler job in Henderson, NV
Job Title: Patient Service Representative
Reports To: Practice Manager
Join a team that cares for your community - and for you!
At Allergy Partners, we are dedicated to improving the lives of our patients through compassionate, personalized allergy and asthma care. As part of the nation's largest allergy practice, our team combines the resources of a trusted network with the close-knit feel of a local office. We take pride in serving our community, building lasting relationships with patients and families, and being a trusted partner in their long-term health.
Within our practice, we foster a supportive and collaborative work environment where every team member plays a vital role in creating excellent patient experiences. Joining our team means being part of a workplace that values professional growth, teamwork, and a true commitment to making a difference both inside and outside the clinic.
Employee Benefits
Allergy Partners is happy to provide the following benefits for our employees:
Full-Time
401(k)
Health Insurance
Paid Time Off
Paid Holidays
Vision Insurance
Health Savings Account (HSA)
Dental Insurance
Life Insurance
Disability Insurance
Part-Time
401(k)
Paid Time Off
Paid Holidays
COMPENSATION INFORMATION
Actual compensation may vary depending on job-related knowledge, skills, and experience.
Job Summary
With a customer service orientation-register patients, answer the telephone, prepare the office for the day, schedule patient appointments, collect payment at the time of service, and post charges and payments. Employee will balance all transactions daily according to Allergy Partners policy and procedure. Employee will schedule patient follow-up appointments and facilitate referral requests and test scheduling.
Key Responsibilities
Answers the telephone professionally and pleasantly. Efficiently screens and directs calls and makes appointments as necessary.
Screens visitors and responds to routine requests for information from patients and vendors.
Maintains office equipment and office supplies in the front office areas.
Ensures all faxes are cleared off the machine and are distributed throughout the day. For those practices utilizing electronic fax capabilities, ensures that electronic files are routed appropriately.
Opens, date stamps, and delivers mail daily as assigned.
Assembles files and maintains integrity of patient charts by ensuring documents are filed in the correct patient chart. Runs reports and prepares patient encounters for the next day. Responds to medical records requests in accordance with Allergy Partners policy.
Keeps the patient reception area neat and clean at all times throughout the day.
Schedules patient appointments: explains to patients which pieces of information they are to bring or complete prior to an appointment, provides a range of potential charges for the visit and the patient's estimated financial obligation/good faith estimate, provides patients several scheduling options, follows approved scheduling guidelines, prepares and sends out all appropriate information to patients.
Greets patients as they arrive for scheduled appointments. Ensures registration forms and other patient paperwork is complete and up to date.
Verifies demographic and insurance information for new and established patients according to protocol; ensures current indexing of insurance and identification documentation into the practice management system.
Check out patients and collect payment from patients at the time of their visit and provides patients with a receipt. Collection should be made on past due balances as well as current dates of service. Arranges for payment plans according to Allergy Partners policy.
Ensures proper posting of charges into the practice management system daily as assigned.
Balances daily over-the-counter transactions and reconciles encounters with payment transactions; prepares deposit slip and delivers "daily close" packet to the Manager or central Administration as appropriate.
“Closes” the office each day, according to protocol.
Determines uncollectible balances and refers such accounts to the Practice Manager.
Assists in other front office duties at the request of the Practice Manager.
Identify the patient's referring and primary care providers and ensure the contact information is correctly entered into practice management system and EMR prior to the provider seeing the patient so that the provider can promptly send letters and/or office visit notes once the patient encounter has been completed.
Other Responsibilities
Facilitates any physician requests throughout the day.
Maintains patient confidentiality; complies with HIPAA and compliance guidelines
established by Allergy Partners.
Maintains detailed knowledge of practice management, electronic medical record, and other computer software as it relates to job functions.
Assists the clinical staff in contacting emergency services and participates in anaphylaxis
drills as required. Helps to monitor patient waiting areas and facilitates proper patient
flow.
Attends all regular staff meetings.
Performs all other tasks and projects assigned by the Practice Manager.
Completes all assigned AP training (such as CPR, OSHA, HIPAA, Compliance, Information Security, others) within designated timeframes.
Complies with Allergy Partners and respective hub/department policies and reports incidents of policy violations to a Supervisor/Manager/Director, Department of Compliance & Privacy or via the AP EthicsPoint hotline.
Maintain compliance with all policies and procedures, actively participate in enforcement of all ongoing Cybersecurity efforts to ensure safe and secure IT systems for all employees and clients at Allergy Partners. Remain vigilant and aware of new threats and assist the company by fulfilling an active role in observing, enforcement and reporting of cybersecurity incidents, efforts, programs and fulfill required training on a timely basis as required by frequency and due dates.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Physical Demands
Position requires full range of body motion including manual and finger dexterity and eye-hand coordination. Involves standing and walking. Employee will occasionally be asked to lift and carry items weighing up to 30 pounds. Normal visual acuity and hearing are required. Employee will work under stressful conditions and be exposed to bodily fluids on a regular basis.
Working Conditions
Work is performed in a reception area and involves frequent contact with patients. Work may be stressful at times. The employee must be comfortable dealing with conflicts and asking patients for money. Interaction with others is constant and interruptive. Contact involves dealing with sick people.
Qualifications
Qualifications & Experience
Minimum of two years of experience in a medical office or customer service position.
Proven success asking for payment, making change, and balancing a cash drawer.
Working knowledge of basic managed care terminology and practices.
Familiarity with scheduling and rearranging appointments effectively.
Comfortable using email, word processing and interacting with Internet applications.
Working knowledge of practice management and electronic health record software. GE Centricity is a plus.
Proven experience handling challenging patients/customers and dealing with conflict in elevated/stressful situations.
Ability to perform multiple and diverse tasks simultaneously - with accuracy and efficiency.
Neat, professional appearance.
Strong written and verbal communication skills.
Bi-lingual is a plus, not required
Educational Requirements
• High school diploma required.
Beware of Hiring Scams: Allergy Partners will never ask for payment or sensitive personal information such as social security numbers during the hiring process. All official communication will come from a verified company email address. If you receive suspicious requests or communications, please report them to **********************************. All of our legitimate openings can be found on the Allergy Partners Career Site (******************************************
$28k-32k yearly est. 16d ago
Scheduling Coordinator
All My Love Homecare
Scheduler job in North Las Vegas, NV
Job Summary: Responsible for taking new referrals, matching workers with the case and managing the ongoing client needs keeping continuity as the priority aspect of the process. Organizational Relationship: Reports to the Administrator Qualifications: High School graduate (or equivalent), 1 year recent experience as a scheduling coordinator in a home services agency or related field. Ability multi-task and a Propensity for working with and helping people Must have a criminal background check.
Responsibilities:
Takes incoming referrals without delay.
Actively works to encourage departmental growth (networking).
Cooperates with Scheduling Manager regarding investigation of client complaints/concerns. Remains calm, non-defensive and helpful in finding appropriate resolution.
Cooperates regarding new processes developed to improve workflow and efficiency.
Files all incoming documents timely and efficiently keeping all HIPAA information secured.
Prints and distributes weekly accurate schedules.
Reports staff who service clients outside the scheduled times without notification to the office.
Receives and follows up on faxes received from answering service each morning.
Takes and gives report from/to On-Call each morning.
Reports all complaints and/or problems related to off hour issues (answering service) or On-call.
Participates in the QA Committee & orientation process as requested.
Cooperates with Scheduling Manager regarding scheduling projects as designated by the Administrator to improve internal scheduling processes.
Other duties as assigned.
Opens all staff requests within 48 hours of receipt.
Reviews staff paperwork for accuracy/completeness to ensure medical records are up to date.
Enforces the Agency's disciplinary process without prejudice or discrimination.
Notifies the Agency of emergencies, sickness, and other imminent occurrences that may affect the client caseload as quickly as possible relative to the event's occurrence.
Functional Abilities: Is able to carry bundles upstairs weighing up to 10 pounds. Must be able to stoop and bend. Must be able to hear and effectively communicate in English.
$32k-42k yearly est. 60d+ ago
Patient Service Coordinator - PRN
Blue Cloud Pediatric Surgery Centers
Scheduler job in Las Vegas, NV
NOW HIRING PATIENT SERVICE COORDINATOR - DENTAL OFFICE FRONT DESK - Per Diem ABOUT US Blue Cloud is the largest pediatric Ambulatory Surgery Center (ASC) company in the country, specializing in dental restorative and exodontia surgery for pediatric and special needs patients delivered under general anesthesia. We are a mission-driven company with an emphasis on providing safe, quality, and accessible care, at reduced costs to families and payors.
As our network of ASCs continues to grow, we are actively recruiting a new Patient Service Coordinator to join our talented and passionate care teams.
Our ASC based model provides an excellent working environment with a close-knit clinical team of Dentists, Anesthesiologists, Registered Nurses, Registered Dental Assistants and more. We'd love to discuss these opportunities in greater detail, and how Blue Cloud can become your new home!
OUR VISION & VALUES
At Blue Cloud, it's our vision to be the leader in safety and quality for pediatric dental patients treated in a surgery center environment. Our core values drive the decisions of our talented team every day and serve as a guiding direction toward that vision.
* We cheerfully work hard
* We are individually empathetic
* We keep our commitments
ABOUT YOU
You have an exceptional work ethic, positive attitude, and strong commitment to providing excellent care to our patients. You enjoy working in a fast-paced, dynamic environment, and you desire to contribute to a strong culture where the entire team works together for the good of each patient.
YOU WILL
* Greet and register patients and family members
* Manage appointments and daily schedule
* Manage and provide patients and their families with appropriate forms and informational documents
* Provide Customer service
* Escalate any issues, questions, or calls to the appropriate parties
YOU HAVE
Requirements + Qualifications
* High School Diploma or equivalent
* 2 to 3 years of customer service experience in high-volume dental or medical office setting.
* Strong critical thinking and analytical skills along with the ability to communicate clearly and effectively.
* Computer skills to include word processing and spreadsheet.
Preferred
* Strong background in patient care environment
BENEFITS
* No on call, no holidays, no weekends
* Bonus eligible
Blue Cloud is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
$30k-41k yearly est. 11d ago
Patient Access Coordinator - Summerlin
Pure Infusion Suites
Scheduler job in Las Vegas, NV
We are currently seeking an exceptional Patient Access Coordinator (PAC) with a deep commitment to integrity, accountability, and a love for our patients & team. Our regular hours are Monday through Friday, 8 a.m. to 5 p.m., with most weekends and holidays off. In addition to a competitive hourly rate, we offer the following benefits:
• 401(k) Matching
• Health, Vision, and Dental Insurance
• Over 20 days of paid time off annually
Pure Infusion Suites is a fast-growing healthcare start-up, recognized as the fastest-growing company in Utah as of October 2024. We credit our success to our remarkable team, strong purpose, shared values, and a supportive culture that is evident across every location and department. Our mission is to deliver exceptional patient care through individual autonomy, quality time with patients, and meaningful interactions with referring providers. If you are self-directed, honest, and passionate about making a difference, Pure Infusion Suites offers an environment where you can thrive.
If you've been looking for a healthcare position that truly allows you to love on, personally care for, and intentionally work with patients without the chaos of traditional healthcare systems, then Pure is likely what you have been waiting for, we hope you'll keep reading.
OUR CORE VALUES
We live by four core values that define our culture and guide our hiring:
• People-obsessed
• Passionate
• Builder
• Grateful
THE JOB
In this role, you'll be responsible for calling, scheduling, and welcoming patients into our clinic for their biologic infusions. You will also work with our referring practices and the local Market Executive to coordinate care, orders, and documentation to quickly and efficiently bring patients to Pure. Our patients are referred by specialty physicians for treatment of autoimmune disorders or primary deficiencies that only infusions can address. These patients need a space that fosters comfort, peace, and healing. We provide a white-glove, concierge-level experience, which you can see reflected in our patient reviews. In addition to scheduling, you'll work closely with patients and staff to ensure every detail of the patient's visit goes smoothly.
THE IDEAL CANDIDATE
We're seeking driven individuals who care deeply for our patients and want to be part of building something exceptional. Ideal candidates will:
• Demonstrate honesty, integrity, and excellent communication skills with patients, colleagues, and referring practices.
• Excel in customer service skills in both phone and in-person settings (medical environment experience preferred).
• Be tech-savvy and comfortable with various software applications.
• Be comfortable working in a fast-paced environment and taking on multiple roles.
• Collaborate seamlessly with nurses and other team members virtually
REQUIREMENTS
• High school diploma or equivalent
• Proficiency in CRM and EMR software systems
• BLS Certification within 30 days of hire
• Eligibility to meet U.S. employment requirements
WHY JOIN US?
At Pure Infusion Suites, you'll find a role where your impact on patients' lives is direct and meaningful every single day. If this resonates with you, we can't wait to meet you.
Thank you for considering a career with Pure Infusion Suites. We look forward to the opportunity to work together!
$29k-37k yearly est. 11d ago
Patient Advocate Specialist - Las Vegas, NV
Patient Funding Alternatives
Scheduler job in Las Vegas, NV
Job Description
Patient Advocate Specialist
Las Vegas, NV
ChasmTeam is partnering with a growing national company to build a team that provides real benefits to patients! We are seeking hard-working, self-starters who enjoy a challenge as we work together to help patients. The Patient Advocate plays a critical role in identifying, educating, and enrolling eligible hospital patients into the Health Insurance Premium Payment (HIPP) Program. You'll clearly explain program details, gather required documentation, and serve as a compassionate, professional advocate throughout each step of the enrollment process.
This role demands mission-driven advocacy, proactive problem-solving, empathetic communication, and resilience-all while balancing compassion with an urgency to ensure patients receive timely support. By facilitating employer-sponsored health insurance coverage, the Patient Helper Program helps medically complex Medicaid beneficiaries access comprehensive care.
We're looking for driven individuals with a “can-do” spirit, unwavering perseverance, and the capacity to support diverse patient populations navigating complex healthcare systems.
Key Responsibilities
Patient Engagement & Advocacy
Educate patients and families in a clear, compassionate, and culturally sensitive manner about the HIPP program.
Assess family dynamics and adapt communication style to effectively meet their needs.
Obtain necessary authorizations and documentation from patients/families.
Foster trust with patients while maintaining appropriate professional boundaries.
Demonstrate cultural competence and empathy when engaging with vulnerable populations.
HIPP Enrollment & Case Management
Accurately collect all essential data for HIPP applications (e.g., employer information, insurance details).
Employ proactive problem-solving to overcome barriers and ensure timely, accurate submissions.
Collaborate seamlessly with the Patient Financial Assistance team to finalize enrollments.
Consistently deliver against performance metrics such as enrollments completed, case resolution time, and documentation accuracy.
Program Maintenance & Benefit Coordination
Clarify how employer-provided health insurance works in coordination with Medicaid.
Verify and update ongoing patient eligibility for HIPP to maintain continuity.
Assist with resolving insurance-related issues upon request from patients or clients.
Technology & Documentation
Utilize CRM/case management system to manage referrals and patient records.
Upload, scan, and securely transmit required documentation.
Record patient interactions meticulously in compliance with privacy and legal standards.
Efficiently operate Apple tools such as iPads and iPhones for enrollment-related tasks.
Client & Hospital Relationship Management
Represent the organization as the on-site contact at the hospital.
Establish and maintain collaborative relationships with hospital staff, state agency personnel, and community partners.
Always uphold the organization's values with ethical integrity and professionalism.
Required Qualifications
High school diploma or GED and completion of formal training in customer service, patient services, healthcare administration, social services, or case management.
Foundational knowledge of healthcare terminology and insurance processes gained via coursework or certification.
Ability to pass hospital credentialing, including vaccinations and drug/alcohol screening.
Preferred Qualifications
Associate's or Bachelor's degree in Social Work, Healthcare Administration, Public Health, or related field.
Training in motivational interviewing, trauma-informed care, or medical billing/coding.
Continuing education in Medicaid/Medicare eligibility, health equity, or patient advocacy.
Three to five years' experience in patient-facing roles within a healthcare setting.
Full Bilingual proficiency in Spanish is strongly preferred.
Core Skills & Competencies
Technical Skills-Preferred
Proficiency with CRM or case management systems.
Knowledge of Medicaid/Medicare eligibility and benefits coordination.
Ability to interpret medical billing and insurance documents.
Strong compliance-based documentation practices.
Interpersonal Skills
Active listening and empathetic communication.
De-escalation tactics for emotionally distressed patients.
Cultural awareness and sensitivity in communication.
Collaboration with cross-functional teams, including hospital and internal staff.
Key Traits for Success
Mission-Driven Advocacy - Consistently puts patient needs first.
Ego Resilience - Thrives amid adversity and changing demands.
Empathy - Provides compassionate support while ensuring professionalism.
Urgency - Balances speed and sensitivity in patient interactions.
Detail Orientation - Ensures accuracy and completeness in documentation.
Cultural Competence - Demonstrates respect and understanding of diverse experiences.
Adaptability - Successfully operates in evolving policy and procedural environments.
Why Join Us?
As a Patient Advocate, you'll make a real difference-helping patients navigate complex health and insurance systems, securing critical benefits, and enabling focus on healing and well-being. Join a mission-driven, supportive team where your work matters and your growth is encouraged. Full benefits offered, including Health, Dental, Vision, 401(k) with company match, STD/LTD, Life Insurance, and more.
$31k-40k yearly est. 29d ago
Surgical Recovery Coordinator I PER DIEM
Nevada Donor Network 4.0
Scheduler job in Las Vegas, NV
Part-time Description
Performs responsibilities of position and promotes teamwork and a professional working environment.
· Takes 24-hour call to be available for activity associated with organ donation, remaining within a radius to assure that response to all calls occurs in a timely fashion.
Participates in clinical screening and evaluation to determine donor suitability as part of the Tripod team.
Participates in educational presentations.
· Maintains confidentiality on all donor-related activities and internal issues.
· Possesses basic knowledge of donor medical requirements and contraindications to recovery and transplantation.
· Coordinates and communicates with transplant centers during kidney allocation.
· Recovery blood/tissue specimens needed for tissue typing.
· Serves as first assist to visiting and local surgeons.
· Coordinates visiting transplant teams in the operating room with recovery and preservation of organs for transplantation and research.
· Provides organ preservation maintaining flush amounts and medicinal additives.
Packages and labels the organ(s) procured.
· Coordinates and/or facilitates the transportation of organs to the local transplant hospital and/or to the NDN Perfusion Lab Facility.
· Procures, preserves, and allocates organ(s)/tissues for research following researcher criteria and procedures.
· Coordinates and communicates with ancillary services regarding recovery activity and timeframes.
Maintain complete clinical records of donor recoveries to ensure quality.
· Maintains possession and ensures routine maintenance for assigned organ department equipment and supplies.
Maintains an adequate inventory of all supplies and medications.
Operates kidney preservation machine efficiently, assess organ function based on providing organ viability feedback to transplant center clinical personnel to optimize organ preservation technique. Maintaining accurate record of kidney function and disposition.
Maintenance of the perfusion laboratory.
· Maintains current knowledge of all NDN, AOPO, CMS and OPTN policies and procedures.
Performs other duties as requested by Manager of Surgical Services, Director of Organ, VP of Clinical Affairs and/or the NDN Medical Director.
Employees must adhere to and remain in full compliance with Nevada Donor Network's Motor Vehicle Driving Policy as outlined in the Motor Vehicle Records and Driver Safety policy PC.334.
Requirements
Education: Bachelor's degree, Scrub Technician or related field or applicable experience preferred.
Experience: Minimum of 1-3 years' medical experience preferred.
Computer Skills: Knowledge in MS office, Electronic Medical Records
Certificates & Licenses: None required
Other Requirements: Must be Certified Transplant Perfusionist (CTP) by 24th month of employment at Nevada Donor Network. Must be knowledgeable with organ anatomy.
$31k-38k yearly est. 38d ago
MyOBGYN Centennial Hills Eligibility and Prior Authorization Specialist
Hera Women's Health 3.8
Scheduler job in Las Vegas, NV
Job Title: Eligibility and Prior Authorization Specialist Job Type: Full-Time At Hera, we believe women's healthcare deserves higher standards where value is placed on the quality of care provided, and the best patient outcomes are achieved. We believe by focusing on data-driven and sustainable ways of optimizing outcomes within a culture that promotes evidence, collaboration and leadership we can and will achieve better healthcare for women and babies.
My OBGYN, a Hera affiliate, is a medical practice in Las Vegas dedicated to providing exceptional patient care. We are committed to delivering high-quality healthcare services in a compassionate and efficient manner. As part of our team, you'll have the opportunity to contribute to improving the health and well-being of our community.
Position Overview:
My OBGYN is seeking a detail-oriented and knowledgeable Eligibility and Prior Authorization Specialist to join our practice. The ideal candidate will be responsible for verifying patient benefits, obtaining prior authorizations for procedures and medications, and ensuring compliance with insurance guidelines.
Responsibilities:
Verify patient insurance benefits and coverage for OBGYN services, including office visits, diagnostic tests, and surgical procedures.
Obtain prior authorizations and pre-certifications for procedures, treatments, and medications as required by insurance providers.
Communicate with insurance companies, patients, and healthcare providers to resolve any authorization or benefits-related issues.
Maintain accurate records of authorizations, approvals, and denials in the electronic health record (EHR) system.
Educate patients about their insurance benefits, coverage limitations, and out-of-pocket costs.
Work closely with the billing department to address claim denials related to authorization issues.
Stay up to date with insurance policies, coding changes, and payer requirements.
Provide administrative support to the practice as needed, including scheduling and coordinating patient services.
Requirements:
Minimum of 6 months' of experience in completing prior authorization for a medical facility; OBGYN or women's health setting PREFERRED
Medical Assistance experience
PREFERRED
Strong understanding of insurance policies, prior authorization processes, and medical billing
Proficiency in electronic health records (EHR) preferably AthenaOne
Excellent communication and customer service skills
Strong attention to detail and ability to work efficiently in a fast-paced environment
Benefits:
Medical insurance
Dental insurance
Vision insurance
401k with company match
Company-paid Life insurance
Paid Time Off/Paid holidays
$23k-32k yearly est. Auto-Apply 12d ago
Medical Receptionist / Front Desk
Fyzical Therapy and Balance Centers 3.7
Scheduler job in Henderson, NV
Job DescriptionCome join FYZICAL Therapy & Balance Center Las Vegas, NV- Boulder & Horizon location as our Front Desk representative! We are the leading PT provider in the U.S. and are in need of a visionary like you to fill our Front Desk position!
This is your chance to be part of a champion team with a unique, forward-thinking company that is paving the way in the PT industry with its non-traditional approach to healthcare. With FYZICAL, you will enjoy job security and the opportunity for career advancement through continuing education. With state-of-the-art technology at your disposal and an independent practice leader that is fully invested in your success, your career will flourish. Responsibilities
Greet and welcome patients to the facility
Answer and direct incoming phone calls
Schedule and confirm appointments for patients
Update and manage patient records
Coordinate with therapists and other healthcare professionals to ensure smooth operation
Process payments and handle billing queries
Ensure the reception area is clean, organized, and stocked with necessary supplies
Provide information about the services offered at the facility
Assist patients with any paperwork required for their treatment
Manage patient flow in the clinic, ensuring that appointments run on time
Required Skills
High school diploma or equivalent
Previous experience as a receptionist/front desk, preferably in a healthcare setting
Excellent communication and customer service skills
Proficiency in using computers and medical software
Strong organizational and multitasking abilities
Understanding of medical terminology is preferred
Able to maintain patient confidentiality
Profound Research:Profound Research seeks to drive clinical innovation by partnering with community physicians to offer clinical research as a therapeutic option to their patients. Profound enables providers with the right people and tools to launch clinical research operations, often for the first time, to offer new care pathways to patients. Profound Research is looking to grow its energetic team inspired by changing how patients and providers engage in clinical research. Our Mission: Improving Lives by Providing Advanced Therapeutic Options Our Vision: Creating the Absolute Best Patient-Physician Experience in Clinical Research Our Values: Compassion: We value the patient-physician relationship above all else and are committed to a service-oriented approach to all interactions.
Urgency: We work hard and practice selflessness, acting swiftly and decisively to meet the needs of our patients, partners, and colleagues.
Solution Orientation: We are relentlessly positive, and we communicate directly to efficiently identify and implement effective solutions. Excellence: We insist on excellence, holding ourselves accountable and empowering each other to deliver best-in-class service while maintaining the highest ethical and scientific standards.
Profound Ethos o Physicians are the Vanguard o All Decisions Improve Patient Care o Never Compromise Quality
Why this Role Exists: The Embedded Patient Recruitment Specialist should exhibit a platinum level of customer service, acknowledging and greeting patients with a smile, eager to answer questions and exhibiting an unparalleled attention to detail, while maintaining thorough data records.
The Embedded Patient Recruitment Specialist is involved with all aspects of patient recruitment from initiating advertising, chart screening, through initial patient contact to scheduling for first visits or follow up visits. This position is embedded in a clinical trial site and reports to an offsite manager, Senior Director of Patient Recruitment & Engagement. It is important that this person is able to function as part of a team that is dispersed across the nation, while also building comradery with the research teams at sites in the greater Detroit metro area.
Responsibilities-As the first point of engagement with patients, create a customer service experience filled with empathy, compassion, and kindness.
-Available to place outbound recruitment calls to patients interested in participating in clinical research.
-Available to respond to/answer inbound recruitment calls from patients interested in participating in clinical research, within 24-48 hours.
-Accurately complete study pre-screening and screening checklist. Drive enrollment and retention
-Interact with potential clinical trial participants to recruit, assess eligibility criteria, determine patient/subject availability, and coordinate appointments
-Demonstrate knowledge of clinical research protocols including inclusions/exclusions.
-Demonstrate knowledge of effects and side effects of
-Demonstrate knowledge of Good Clinical Practices and FDA regulations.
-Demonstrate knowledge of Profound Research's Policies and Procedures.
-Obtain and maintain potential outreach targets, by therapeutic area, before study starts
-Drive patient enrollment and retention.
-Maintain proficiency within CTM system: database maintenance, patient scheduling, and patient screening logs.
-Maintain up-to-date data entry across all platforms and databases
-Adept at using third party platforms for reviewing and addressing inbound patient leads (i.e., Trial Partners)
-Communicate with Senior Director of Recruitment & Engagement, Clinical Research Site Managers/Directors, Study Coordinators, and support staff regularly with status reports
-Maintain records of study advertising responses by individual study
-Occasional attendance at community events (screenings, etc.), health fairs or events to promote Profound Research Requirements-Telecommunications/call center experience
-Telephone presence and elite customer service etiquette: while performing regular duties, it is regularly required to talk on the phone all
-Comfortable with medical terminology
-Comfortable with basic data input: use of a computer to complete telephone logs and other data entry
-Sales experience Preferred Qualifications-Associate degree Travel Requirements-Occasional travel may be required in this position (less than 1 week per year)
Why Join Profound Research? · Flexible PRN scheduling that works with your availability· Exposure to diverse therapeutic areas and cutting-edge treatments· Supportive team environment with comprehensive training· Opportunity to make a direct impact on patient access to innovative therapies· Professional development in the growing field of clinical research
$31k-39k yearly est. Auto-Apply 11d ago
Receptionist / Clinical Front Office Coordinator
Settle Down ABA Inc.
Scheduler job in Henderson, NV
Job DescriptionSalary: $18.00 - $23.50 per Hour
Settle Down ABA Inc.
Receptionist / Clinical Front Office Coordinator
Employment Type: Full-Time | Non-Exempt Department: Operations / Clinical Support Reports To: Operations Manager / Clinical Director
About Settle Down ABA Inc.
Settle Down ABA Inc. delivers compassionate, evidence-based Applied Behavior Analysis (ABA) services to children and families. Guided by our values of acceptance, compassion, integrity, respect, safety, and excellence, we strive to foster an organized, welcoming, and family-centered environmentwith every interaction, including those at the front desk.
Position Summary: The Receptionist / Clinical Front Office Coordinator serves as the first point of contact for Settle Down ABA Inc. and plays a critical role in daily operations, communication flow, administrative support, and client experience. This role is non-clinical and non-licensed.
Pay Transparency Range
Hourly Wage: $18.00 $23.50 per hour
Range reflects regional norms for receptionist/administrative roles and internal pay philosophy.
Note: In compliance with Nevada law, if you are interviewed for this position, you will be provided the wage range or rate as required after the interview process.
Key Responsibilities
Front Desk & Client Experience
Greet clients, families, and visitors with professionalism and warmth
Answer and route all incoming phone calls and messages promptly
Manage the check-in/check-out process accurately and courteously
Maintain a clean, organized, and welcoming reception space
Administrative Support
Schedule and confirm appointments, communicate changes to families
Assist with client intake, paperwork, consents, scanning, and filing
Coordinate with clinical and administrative staff to support daily operations
Maintain confidentiality and accuracy in documentation
Operational Duties
Track and request office supplies
Assist with reporting and data collection tasks as assigned
Respond professionally to inquiries from clients, caregivers, and referrals
Compliance & Communication
Uphold HIPAA and company privacy standards
Communicate clearly, respectfully, and empathetically with families and staff
Report issues or gaps to leadership for timely resolution
Required Qualifications
High school diploma or equivalent (required)
Previous receptionist or administrative experience (healthcare/ABA office preferred)
Excellent phone etiquette and customer service orientation
Proficiency with standard office tools (e.g., Microsoft Office)
Able to multitask and work collaboratively in a fast-paced environment
Preferred Qualifications
Experience with scheduling or EHR systems
Bilingual skills (strongly preferred)
Previous behavioral health or therapy center experience
Why Work With Us
Competitive wage in line with local market averages
Paid time off and holiday pay
Supportive, values-driven work culture
Growth opportunities and professional development support
Equal Employment Opportunity Statement
Settle Down ABA Inc. is an equal-opportunity employer. Employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, or any other protected status in accordance with applicable federal and Nevada state laws.
At-Will Employment Notice
Employment with Settle Down ABA Inc. is "at-will". This means that either the employee or Settle Down ABA Inc. may terminate the employment relationship at any time, with or without cause, and with or without notice, in accordance with applicable law. Nothing in this job posting or in any related communication is intended to create a contract of employment, express or implied.
Truthfulness & Accuracy in Hiring Requirement
All information provided by applicants during the hiring processincluding resumes, applications, interviews, and supporting documentationmust be truthful, accurate, and complete. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration or, if discovered after hire, disciplinary action up to and including termination of employment.
Background & Verification Language
Employment offers may be contingent upon the successful completion of applicable background checks, employment verification, and compliance with company policies and regulatory requirements, as permitted by law.
How much does a scheduler earn in Spring Valley, NV?
The average scheduler in Spring Valley, NV earns between $22,000 and $63,000 annually. This compares to the national average scheduler range of $23,000 to $68,000.
Average scheduler salary in Spring Valley, NV
$37,000
What are the biggest employers of Schedulers in Spring Valley, NV?
The biggest employers of Schedulers in Spring Valley, NV are: