Scheduler jobs in Westland, MI

Shift & Safety Coordinator . What You Will Do: Our Client conducts testing of vehicles on public roads to gain insights into customer experiences while operating their vehicles. These test vehicles are primarily based in Southeast Michigan but also operate in extreme environments throughout the year. We are seeking someone to support this activity by ensuring that drivers are at their designated locations according to an established schedule and that they are working in a safe environment. This job requires someone who can: Create, update, and manage vehicle-driver shift schedules to achieve test objectives. Meet with drivers each day before their shift to identify concerns with their ability to drive safely and support any vehicle schedule changes. Monitor weather and road conditions daily. Adjust schedule accordingly. Track and report near-misses from drivers, report trends, and adjust routes to reduce risks. Conduct weekly driver safety meeting and trip kick-off meetings including preparing agenda and making presentation material. Review in-car camera footage and coach drivers to ensure highest levels of safety, manage subscription including invoice and payment. Train new drivers including overall process, safe driving practices, component cycles, and how to use Lscreen database / TEAMS for shift data entry. Give safety training to new drivers and update material based on near misses on the job. Driving instructor for primary license for new drivers. Book travel arrangements for drivers when traveling. Conduct risk assessments for all routes. Maintain routes on ride with gps. Manage and track hardware (tablets, smartphones, cameras, memory cards). Other administration responsibilities as needed or requested. Required skills: Previous experience as a driver scheduler or dispatch scheduler. Valid driver's license. Proven record of safe driving. Can display and instruct safe driving behavior. Can successfully pass Our Client's Middle Class License training. Leadership experience or experience with balancing work load of others. Proficiency using MS Excel, PowerPoint, Word. Clear verbal and written communication. Excellent presentation skills including preparing presentation material. Excellent organization and attention to detail. How You Will Be Successful: Envision the Future Communicate Honestly and Broadly Seek Technology and Business “First” Embrace Diversity and Take Risks What We Offer: Competitive Salary Comprehensive Benefit Package 401(k) with matching contributions Paid Time Off Employee Discounts Free training on all Altair products Why Work with Us: Altair is a global technology company providing software and cloud solutions in the areas of data analytics, product development, and high-performance computing (HPC). Altair enables organizations in nearly every industry to compete more effectively in a connected world, while creating a more sustainable future. With more than 3,000 engineers, scientists, and creative thinkers in 25 countries, we help solve our customer's toughest challenges and deliver unparalleled service, helping the innovators innovate, drive better decisions, and turn today's problems into tomorrow's opportunities. Our vision is to transform customer decision making with data analytics, simulation, and high-performance computing. For more than 30 years, we have been helping our customers integrate electronics and controls with mechanical design to expand product value, develop AI, simulation and data-driven digital twins to drive better decisions, and deliver advanced HPC and cloud solutions to support unlimited idea exploration. To learn more, please visit altair.com Ready to go? #ONLYFORWARD At our core we are explorers; adventures; pioneers. We are the brains behind some of the world's most revolutionary innovations and are not only comfortable in new and unchartered waters, we dive headfirst. We are the original trailblazers that make the impossible possible, discovering new solutions to our customer's toughest challenges. Altair is an equal opportunity employer. Our backgrounds are diverse, and every member of our global team is critical to our success. Altair's history demonstrations a belief that empowering each individual authentic voice reinforces a culture that thrives because of the uniqueness among our team.

Why work at OpTech? OpTech is a woman-owned company that values your ideas, encourages your growth, and always has your back. When you work at OpTech, not only do you get health and dental benefits, but you also have training opportunities, flexible/remote work options, growth opportunities, 401K and competitive pay. Apply today! To view our complete list of openings, pleas e visit our website at ***************** Job Title: Nursing Staffing Scheduler RESPONSIBILITIES: * Scheduler will be assisting the Best Choice float team with RN scheduling; coordinating with the sites on their needs and communicating with the internal float pool RNs to fill staffing gaps. * They will also be responsible for updating and operating in multiple systems simultaneously. * Being detail oriented will be very important here. * Monitors staffing needs on a shift-by-shift basis and assists with obtaining necessary resources to support the units by contacting central staffing RNs * Performs identified daily operations to use for deployment of central staffing RNs * Responsible for all aspects of the scheduling system * Responsible for the upkeep and accuracy of the changes * Assigns professional and support staff to nursing units in accordance with established staffing models * Inform appropriate personnel of staffing problems and assist with making adjustments to overall schedule * Record call-ins or overtime worked by personnel into electronic scheduling system to ensure accurate distribution of hours * Obtain necessary personnel to fill in for absent employees by assigning SRP personnel and reassigning other personnel * Maintain all records, logs, and files concerning staffing activities and prepare special and routine reports * Performs general duties within staffing office, relaying messages, logging call-ins, assisting customers, answering telephones, calling staff for additional shifts and canceling shifts as needed in the most cost effective manner * Prepare and analyze statistical reports including the development of new reports * Prepares and distributes reports in a timely and accurate manner * Print and maintain staffing worksheets * Perform other related duties as required * Provide new employees with information regarding hospital and department policies and procedures * Attend required meetings, in-services and educational programs * Assist with maintaining personnel data in the electronic database * Provides information and monitoring of budget for manger review QUALIFICATIONS: * One to three years of related staffing, scheduling or healthcare business experience required * Basic knowledge of nursing positions and understanding basic nursing staff patterns is strongly preferred * Previous experience with automated staffing and scheduling software preferred * Experience in Microsoft Office (Word, Excel and Outlook) required * Basic computer data entry skills with report development knowledge required * Must be highly organized and thrive in a high pace setting while meeting multiple deadlines * Excellent customer service skills * Experience working in UKG Dimensions (Kronos) system * Experience working in Einstein system Education: * High School diploma or G.E.D. equivalent is required. * Minimum 2 years of related staffing, scheduling or healthcare business experience Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in Our Client's Customer Service Policy and summarized below: PHYSICAL DEMANDS/WORKING CONDITIONS: * Strong communications skills necessary * Operates computer, fax machine, voicemail, and copier daily Normal office environment with minimal exposure to noise, dust, or extreme temperatures: * Understanding * Motivation * Sensitivity * Excellence * Teamwork * Respect Must possess the following personal qualities: * Be self-directed * Be flexible and committed to the team concept * Demonstrate teamwork, initiative and willingness to learn * Possess interpersonal skills and communication skills * Be willing to instruct others, and * Be open to new learning experiences OpTech is an equal opportunity employer and is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, status as a parent, disability, age, veteran status, or other characteristics as defined by federal, state or local laws. *************************************************

HOME CARE SCHEDULER Under the direction of the PACE SE MI Center Manager; the Home Care Scheduler is responsible for assuring that high quality care is provided to participants in their homes, through a variety of measures. As a member of the IDT the HC Scheduler shares relevant information pertaining to the care delivered in the home, any area of concern, including customer service concerns. The HC Scheduler effectively guides the Home Care Aids (HCA) in the coordinated delivery of care to participants. The HC Scheduler is responsible for developing and implementing the home care assistant's schedule for timely, effective delivery of care to participants in their home. The scheduler conducts regular review of the nursing assistant documentation records and assures that all care is provided according to the patient- centered, coordinated care plan. SPECIFIC DUTIES AND FUNCTIONS: Monitors and directs home care staff members in the performance of all duties. Collaborates with the home care staff as well as all members of the Interdisciplinary Team in implementing the participant's plan of care. As a member of the IDT updates the team on requests for home care services. Re-enforces PACE SEMI policies and procedures in the provision of care with all home care staff members. Reports and follows up appropriately with any unusual occurrence according to PACE SEMI policy. Reports and follows up on participant concerns appropriately and in a timely fashion, according to PACE SEMI policy. Develops and maintains schedule for home care assistants to achieve minimum productivity standards. Maintains home care assistant productivity through tracking of submitted paperwork, and schedules work accordingly. Communicates problem trends to staff members as they occur and holds staff accountable for weekly productivity. Provides ongoing communication and guidance for home care assistant field staff when problems arise. Advocates to others on behalf of the participant, and demonstrates accountability in resolving participant concerns or issues. Understands, promotes, complies with the Participant Bill of Rights; works toward achieving high levels of participant satisfaction. Participation in quality assurance activities to help identify opportunities for improvement with focus on participant care and safety. Participation in various committees and workgroups within PACE SEMI as assigned by the Center Manager. KNOWLEDGE, SKILLS AND ABILITIES: Takes and active role in self-development through continuing education, utilizing resources within the health care system or elsewhere. Previous supervisory experience preferred or demonstration of progressive leadership responsibility is required. The ability to establish and maintain interpersonal and interdepartmental relationships. Must have one (1) year of experience with a frail or elderly population. The ability to guide and monitor home care assistants in the delivery of care. Participates in and/or facilitates QA projects resulting from data results.

Job Description Home Visit Scheduler - Canvass neighborhoods identify storm damage roofs and schedule inspections - no selling. Responsibilities: • Canvass neighborhoods identify storm damage roofs • Explain and educate homeowners that they will get a brand new roof paid for by their insurance • Schedule Inspections Requirements: • No experience needed • Strong communication, negotiation, and closing skills • Self-motivated Position Offers: • Earning Potential: $50K-$75K+ annually • Growth Opportunities To Apply: All applicants must submit their updated resume along with their contact phone number. Qualified candidates will be contacted for a phone interview. #hc207925

Job DescriptionDescription: We are a surgical private practice office located in St. Clair Shores and we are looking for a friendly surgical scheduler to help us with scheduling surgical and endoscopic procedures, obtaining medical/cardiac clearance from the PCP or the cardiologist. The job includes scheduling surgeries, verifying insurance coverage prior to procedure planned date, and obtaining prior authorization for surgeries and diagnostic imaging, sending prescriptions and pre-op instructions, follow up with patients and make follow up appointments when needed. This position is full time, 40 hours/ week, working Monday thru Friday 8:30 am-5pm. This position is an IN OFFICE position and NOT remote work. Job will require knowing how to verify insurances to see if the patient has coverage and obtain prior authorization. Let me know if this is something you would be interested in and I would be more than happy to call you and discuss the position further. Thank you! Looking forward to hearing from you. SSCM Requirements: See above

Ray Laethem is a trusted name in the automotive industry, committed to delivering exceptional service and support to our customers. We are currently seeking an detail oriented Automotive Service Scheduler to Join Our Team. Automotive dealership presence in the Motor City for over 40 years and growing Community Focused and committed to excellence JOB RESPONSIBILITIES: Schedule customer appointments for vehicle maintenance and repair services Coordinate workflow between service advisors, technicians, and parts department Optimize shop capacity and efficiency by managing the service calendar Adjust schedules based on cancellations, or parts availability Provide excellent customer service and ensure satisfaction with scheduling processes JOB QUALIFICATIONS: Computer Literate Valid Driver License Personal Auto Insurance Strong organizational and multitasking abilities JOB PERKS: Medical, Dental, Vision, and Disability Insurance 401K with Company Match Paid Holidays PTO time that increases with years of service Room For Advancement Within Our Company EXCELLENCE IS THE OBLIGATION OF ALL EMPLOYEES AT RAY LAETHEM. WE LIVE AND WORK EACH DAY BY OUR COMPANY'S CORE VALUES: CUSTOMER SERVICE ABOVE ALL ELSE PRIDE IN OUR TEAM DRIVEN TO BE THE BEST

Scheduler/Staffing Job Description Location: Greenfield - 3030 Greenfield Rd., Royal Oak, MI, 48073 Job Summary: We are seeking a detail-oriented and organized Scheduler/Staffing professional to join our team at our Greenfield location in Royal Oak, MI. The Scheduler/Staffing will be responsible for coordinating and scheduling staff to ensure adequate coverage for all shifts. Responsibilities: Develop and maintain staff schedules based on business needs and employee availability Communicate with employees to confirm shifts and address any scheduling conflicts Monitor and adjust schedules as needed to ensure proper staffing levels Collaborate with management to forecast staffing needs and plan for peak periods Assist with recruiting, hiring, and onboarding new staff members Maintain accurate records of employee schedules, time off requests, and availability Qualifications: Previous experience in scheduling or staffing preferred Strong organizational and time management skills Excellent communication and interpersonal abilities Ability to work in a fast-paced environment and adapt to changing priorities Proficiency in Microsoft Office and scheduling software High school diploma or equivalent required; additional education or certification a plus

Job Title: Aircraft Scheduler Department: Operations Control Center Reports To: Manager of Aircraft Scheduling FLSA Status: Nonexempt SUMMARY: The Aircraft Scheduler is responsible for maintaining flight schedule integrity for the Kalitta Air fleet of aircraft. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES1. Utilize scheduling programs (MISA/ASTRO/EXCEL) to manage the fleet schedule to maximize utilization of aircraft reduce non-revenue flying meet aircraft maintenance requirements meet customer requirements protect schedule Integrity and on-time performance 2. Collaborate with the sales team to develop and implement viable flight schedules to meet added customer demand 3. Coordinate with various departments (Crew Scheduling, Permits, Ground Services, etc) to develop viable flight schedules that can be executed in a safe, efficient, profitable manner. 4. Other duties as assigned by the Manager of Aircraft Scheduling, or Aircraft Scheduling Supervisor QUALIFICATIONS Aircraft Scheduler must have experience in a flight dispatch center. Have attention to detail, be able to think analytically; multi-tasking and stress management skills required. Must be able supervise effectively. Must be a High school graduate. It is desired applicant have some college and/or technical school as well as an FAA Dispatch Certification. Applicant must demonstrate through the interview process the capability to speak and read the English language, the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals, and the ability to convert between different units of measure, compute rate, ratio, and percentage. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job is in an office environment with heating and cooling. The noise level in the work environment is usually moderate.

Apply Description Title: Scheduler (CNA) Department: Administration Status: Full or Part Time The Staffing Coordinator / Scheduler is responsible for the staffing of CNAs and Licensed Nurses. This position works closely with the DON to ensure appropriate staffing as the needs arise. Essential Functions: Scheduler (CNA) Maintains appropriate staffing levels Assist with recruiting Maintain master/daily and monthly schedules Maintain open position report Assist with the recruitment of CNAs and Licensed Nurses Coordinate hiring of new staff with Human Resources Qualifications/Experience: Ability to relate and build relationships with staff and coworkers. A working knowledge of how to schedule staff Solid computer and email skills Scheduler (CNA) the ability to work flexible hours Experience working in LTC or Hospital setting a plus Have Michigan CNA certification

Duration: Through 12/01/2026, with potential extension based on performance and business needs Initial Assignment: First 4 months reporting to Saginaw (Hybrid -4 days onsite, Wednesdays remote) The Resource Scheduler I supports Gas Distribution Field Operations by preparing, coordinating, and scheduling all work assigned to gas distribution crews. This role ensures that work packages are complete, compliant, and ready for execution, while aligning with required timelines, permits, materials, and third-party services. The position involves significant coordination with internal departments, municipal partners, storeroom staff, field leadership, and external contractors. This role includes a comprehensive 4-6 month training period consisting of structured learning and extensive peer shadowing. The position requires full onsite presence in Flint, with required in-person Friday meetings that may involve occasional travel. Key Responsibilities Scheduling & Work Preparation Prepare and schedule all gas distribution work according to compliance dates and departmental timelines. Plan work a minimum of 4 weeks in advance, coordinating permits, municipal notifications, third-party services (e.G., welders, traffic control), materials, and other job requirements. Create and organize complete electronic distribution work packets, including permits, job documentation, and all necessary information required by field crews. Submit and manage MISS DIG tickets for all assigned work. Coordination & Communication Collaborate with storeroom personnel to ensure materials and parts are ordered, available, and ready for use on scheduled projects. Work closely with internal and external customers to gather job requirements and ensure accurate handoff to field teams. Participate in daily morning and afternoon operations calls with field leadership and other stakeholders. Lead pre-handoff review meetings with field leaders to confirm readiness of all scheduled work. Conduct the official weekly Friday work handoff in person with field supervisors. Operational Planning & Forecasting Support both upstream project planning and downstream project closeout activities. Forecast workload and recommend overtime needs to field operations leaders based on weather, workloads, and project priorities. Use ISchedule to build and manage schedules in alignment with operational requirements and resource availability. Required Skills & Qualifications High level of organization and the ability to manage multiple priorities in a fast-paced environment. Strong critical thinking and problem-solving skills, especially under changing conditions or last-minute adjustments. Excellent customer service and communication skills, both internal and external. Ability to quickly assess job needs and anticipate required resources, permits, and coordination steps. Experience with scheduling software (ISchedule experience highly desirable). MISS DIG experience, including submitting MISS DIG tickets, strongly preferred. SAP experience desirable. Utility or field operations background preferred. High school diploma required;degree not mandatory.

Job Description Scheduler Are You Experienced in Scheduling Nursing Staff? Facility: MediLodge of Monroe Embark on a fulfilling healthcare career with us and become part of a team that truly values your contributions. At the end of each day, knowing that you've made a meaningful impact in the lives of our residents will be your greatest reward. Why MediLodge? Michigan's Largest Provider of long-term care skilled nursing and short-term rehabilitation services. Employee Focus: We foster a positive culture where employees feel valued, trusted, and have opportunities for growth. Employee Recognition: Regular acknowledgement and celebration of individual and team achievements. Career Development: Opportunities for learning, training, and advancement to help you grow professionally. Michigan Award Winner: Recipient of the 2023 Michigan Employer of the Year Award through the MichiganWorks! Association. Key Benefit Package Options? Medical Benefits: Affordable medical insurance options through Anthem Blue Cross Blue Shield. Additional Healthcare Benefits: Dental, vision, and prescription drug insurance options via leading insurance providers. Specialty Benefits: Reimbursement options for childcare, transportation, and a non-perishable food program for eligible employees. Michigan Direct Care Incentive: We offer an Eighty-Five Cent Michigan Direct Care Incentive that is added to your hourly wage. Flexible Pay Options: Get paid daily, weekly, or bi-weekly through UKG Wallet. Benefits Concierge: Internal company assistance in understanding and utilizing your benefit options. Pet Insurance: Three options available Education Assistance: Tuition reimbursement and student loan repayment options. Retirement Savings with 401K. HSA and FSA options Unlimited Referral Bonuses. Start rewarding and stable career with MediLodge today! Summary: The Scheduler is a CNA who is responsible for scheduling nursing staff to meet facility and state and federal requirements. Qualifications: Education: High School or equivalent preferred. Experience: One year of experience in long term care, C.N.A. preferred. Job Functions: Develops and posts work schedules at least two weeks prior schedule start. Contacts replacement personnel and modifies schedule when required. Maintains a current listing of employee contact numbers for call-in. Coordinates time off requests with the Director of Nursing. Notifies Director of Nursing of short staffing situations. Maintains a record of employees that miss shifts, and produces reports. Coordinates with Director of Nursing to secure contract labor when required. Performs other tasks as assigned. Knowledge/Skills/Abilities: Ability to communicate effectively with residents and their family members, and at all levels of the organization. Ability to be accurate, concise and detail oriented. Ability to organize and prioritize to meet deadlines. Ability to operate a Personal Computer. Knowledge of overtime regulations.

Job description:Our client, a major health care system, is seeking a Nursing Staffing Scheduler to join their team in the Metro Detroit area!!! *Must have Experience working in UKG Dimensions (Kronos) system, Experience working in Einstein system* 13-week contracts with potential to convert to FTE*Shift: 4:30-1:00p or 0700-1530 5x8sPay Range: $19-$20/hour Responsibilities: Monitors staffing needs on a shift-by-shift basis and assists with obtaining necessary resources to support the units by contacting central staffing RNs. Performs identified daily operations to use for deployment of central staffing RNs. - Responsible for all aspects of the scheduling system. Responsible for the upkeep and accuracy of the changes. - Assigns professional and support staff to nursing units in accordance with established staffing models. - Inform appropriate personnel of staffing problems and assist with making adjustments to overall schedule. - Record call-ins or overtime worked by personnel into electronic scheduling system to ensure accurate distribution of hours. - Obtain necessary personnel to fill in for absent employees by assigning SRP personnel and reassigning other personnel. - Maintain all records, logs, and files concerning staffing activities and prepare special and routine reports - Performs general duties within staffing office, relaying messages, logging call-ins, assisting customers, answering telephones, calling staff for additional shifts and canceling shifts as needed in the most cost effective manner.Skills: Minimum 2 years of related staffing, scheduling or healthcare business experience, Experience working in UKG Dimensions (Kronos) system, Experience working in Einstein system, Experience in Microsoft Office (Word, Excel and Outlook), Basic computer data entry skills with report development knowledge, Excellent customer service skills. Basic knowledge of nursing positions and understanding basic nursing staff patterns is strongly preferred.Education:High School Diploma or GED#IND1# ZR

University Home Care Inc is seeking a detail-oriented and compassionate Intake Scheduler for Home Care to join our team in Livonia, MI. This role is essential in coordinating and scheduling home care services, ensuring clients receive timely and efficient care. The ideal candidate will have excellent communication skills and be able to manage multiple schedules while providing exceptional customer service. Responsibilities Coordinate and schedule home care services based on client needs and care provider availability. Communicate with clients, families, and care providers to confirm appointments and address any scheduling conflicts. Maintain accurate records of schedules, changes, and client information. Assist in managing intake forms and verifying client eligibility. Collaborate with the care team to ensure smooth delivery of services. Respond promptly to inquiries via phone and email regarding scheduling and services. Requirements Previous experience in scheduling, customer service, or healthcare coordination preferred. Strong organizational and time management skills. Excellent verbal and written communication abilities. Proficiency with scheduling software and Microsoft Office Suite. Ability to work effectively both independently and as part of a team. Benefits Competitive hourly pay ranging from $16.00 to $18.00, paid bi-weekly. Opportunity to make a meaningful impact in the lives of clients requiring home care. Supportive work environment with opportunities for growth and development. Paid time off and other employee benefits. About the Company University Home Care Inc is a trusted provider of home care services dedicated to delivering compassionate and personalized care to clients in Livonia, MI, and the surrounding communities. Our mission is to enhance the quality of life for our clients through professional and reliable home care solutions.

Easterseals MORC is hiring for a Centralized Scheduler to help make a difference and become part of something bigger than yourself! We are looking for Game Changers! The types of people who wake up excited to make a difference. The superheroes of their field who care about the people they serve. If that sounds like you, we want you on our team. Benefits of Being a Superhero! Benefits: Low-cost Dental/Health/Vision insurance Dependent care reimbursement, and up to 5 days paid FMLA for maternity, paternity, foster care and adoption. Generous 401K retirement plan Paid Leave Options Available Up to $125 bonus for taking 5 days off in a row. 10 paid holidays and 3 floating holidays (Over 30 days total of paid time off) Wellness Programs We are a PSLF (Public Service Loan Forgiveness) Employer. We provide bonuses and extra incentives to reward hard work & dedication. Mileage reimbursement in accordance with IRS rate. Free financial planning services through our partnerships with the LoVasco Consulting Group, and SoFi. Student loan repayment options Pet Insurance Qualifications High School Diploma or equivilent At least one year experience in a clerical position; healthcare preferred Duties and Responsibilities Demonstrate ability to engage consumers in a welcoming, hopeful, empathetic manner regardless of disability or phase of recovery. Provides outstanding customer service. Checks individuals and families in and out for services and manages office flow. Collects copays during check in/out process or via phone. Collects and logs payments, copays, utilizing credit card machines in accordance with Easterseals MORC cash procedures. Verifies/obtains prior authorizations for services being rendered. Updates the account of individuals/families with new and/or changed demographic or financial information. Responsible for answering and triaging internal and external telephone calls. Conducts initial screening of persons served and other patrons to determine the nature of requests or problems, takes messages, refers to the appropriate parties and performs related customer service activities representing the program to the general public. Making/changing appointments, making changes and making follow-up phone calls to minimize “no shows.” Calculating Ability to Pay (ATP) financial information, entering the financial information into the Electronic Health Record and forwarding the information the Billing Department as appropriate. Answers both general and specific inquiries regarding payments and balances due, and departmental procedures, some of which may require detailed interpretation of departmental policies and procedures. Refers more complicated issues to the billing team. Assists with insurance verification when needed. Operates a variety of office machines, such as personal computers, scanners, copy machines and calculators. Ensures that paperwork is maintained in accordance with Medicaid and Department of Community Health guidelines, as well as Easterseals MORC policies and procedures. General scanning of team paperwork Collaborates on special team projects as assigned. Full compliance with training requirements. Demonstrates knowledge of principles of trauma informed care. Willingness to support and assist consumers with trauma related issues.

Neighborhood Health Association - Greet patients arriving to appointments at the clinic in a courteous and professional manner, and schedule patient appointments by phone. For patients desiring to schedule or cancel/reschedule an appointment, accurately schedule the appointment in the electronic health system, using PCMH standards. Maintain a professional and courteous manner while protecting confidential patient information. Duties and Responsibilities: Assist with pre-calls and call reports Confirm patient's appointments. Schedule appointments for patients using the electronic health system, following PCMH standards. Cancel and reschedule appointments for patients using the electronic health system, following PCMH standards. Direct non-scheduling calls to appropriate department or extension. Respond appropriately to patient inquiries. Follow up with patient calls where necessary. Will be knowledgeable of LEP policy in order to accurately manage our non-English speaking patients. Maintain a friendly, courteous, and professional tone when handling all incoming calls. Utilize resources provided for patients with unresolved issues, to include Patient Lines, E.H.R. Messaging, and Patient Advocate. Performs other duties as assigned by supervisor. Will float between NHA medical clinic offices. Requires own insured vehicle and a good driving record. Skills/Qualifications Require, High School Diploma or GED equivalent. Detail oriented along with the ability to manage time efficiently. Pleasant and professional demeanor and temperament during times of stressful and difficult situations. Ability to relate effectively to a diverse group of patients in a professional and courteous manner. Computer knowledge is required. Must show initiative, independent thinking, and ability to use sound judgment in the absence of specific orders. Must show ability to resolve patient or customer concerns within the parameters given by the employer. Ability to maintain patient confidentiality. Must be able to work independently in a fast-paced environment with regular interruptions We offer a competitive salary and benefits package including Health, Dental, Vision and Life Insurance, a matching retirement plan, Employee Assistance Program, 11 paid holidays and generous PTO. - Hourly pay $17.00/hr. Neighborhood Health Association (NHA), a Federally Qualified Health Center (FQHC), is the largest community health center system in Northwest Ohio with partnerships that include ProMedica, Mercy Health, and University of Toledo Medical Center. NHA has grown from a single location in 1969 to 12 medical and dental clinics throughout Lucas County. Today we operate multiple health centers including pediatrics, adult medicine, dental services, health care for the homeless, women's health center, senior centers, and a full-service pharmacy with lab services on site. For more than 50 years, NHA has placed a strong focus on prevention and empowering individual responsibility in managing their health care and overall well-being. Our services are acutely responsive to the needs of everyone throughout the communities we serve, providing excellent care and the best health practices. Neighborhood Health is a second-chance employer, but full transparency is required. Applicants must disclose any background issues, including arrests, time served, probation, DUIs,, or related matters-even if advised they may not appear. Failure to disclose will result in withdrawal of the job offer or termination of the hiring process Our Mission: Through our exceptional health care services, we empower and educate, aggressively working to eliminate health care inequities, while supporting personal responsibility for one's own health regardless of the ability to pay. We are a drug free workplace, and an Equal Opportunity Employer

Job Details Silver Pine Medical Group - Sterling Heights, MI Seasonal None $17.00 - $20.53 Hourly Admin - ClericalDescription Patient Appointment Scheduler- Seasonal Silver Pine Medical Group Sterling Heights, MI Why Silver Pine? This is a great position for someone looking for part time temporary work where you can show off your customer service skills while being a part of fast pace group, all working together to provide excellent patient service. Ideal for students looking to create lasting relationships, or even if you are someone who is simply passionate about helping others. Join our team and see all that the Silver Pine family can offer you! About Us: SPMG is a designated Blue Cross Blue Shield of Michigan Patient-Centered Medical Home practice. Named 2024 MGMA Better Performer, committed to advancing healthcare excellence and are grateful that our metrics are considered a North Star to others. Job Summary: The patient appointment scheduler is responsible for making patient appointments in a fast-paced call center environment, while adhering to medical practice procedures. The scheduler will provide exceptional customer service to every person while scheduling appointments or routing incoming callers to the appropriate individual or department that can help them. Provide the doctors and advanced practice providers with organized, complete, and accurate information for all clinic appointments. This position may include tasks that integrate into another area (e.g. receptionist / medical assistant). Required Skills/Abilities: Knowledge of medical practice protocols related to appointment scheduling Knowledge of medical terminology Knowledge of health insurance plans and coverage (preferred) Familiarity with manual/computerized scheduling systems and software Ability to communicate calmly and effectively with patients, physicians, and other staff At least one year of appointment scheduling and/or customer service experience (Required) Preferably in a medical/healthcare environment/organization Word processing and computer experience (Required) Qualifications Education: High School Diploma or Equivalent (Required) Associates Degree (Preferred) Work Environment: Medical office or reception area. Exposure to communicable diseases and other conditions related to clinic setting. Mental/Physical Requirements: Ability to work in a fast-paced environment. Ability to sit for extended periods of time. Ability to respond professionally and calmly in all situations. Ability to handle interruptions. Ability to maintain a clean, organized, friendly work environment. Punctual and flexible with schedule and duties as needs arise. Ability to work closely with a cohesive team spirit and a positive attitude.

Title: Patient Registration Specialist - Staffing Pool Department Org: 108820 - Registration Employee Classification: B1 - Classif'd Full Time AFSCME HSC Bargaining Unit: AFSCME HSC Primary Location: Health Science Campus Hospital Posted Salary: Starting hourly wage is $15.87 Float: True Rotate: True On Call: True Travel: True Weekend/Holiday: True Job Description: The Patient Registration Specialist performs all outpatient and inpatient registrations functions, insurance verification, cash collections for the University of Toledo Medical Center while providing excellent customer satisfaction. Strive to sustain courteous and caring impression for patients and visitors. Communicates effectively to maximize patient flow and provide excellence in customer relations. Ensure that financial policies and requirements are met while providing caring access at the University of Toledo medical Center. Performs complete and accurate registration and admission functions for the purpose of maximize reimbursement, and provide timely and accurate patient information to all other providers and users of patient data. The Patient Registration Specialist is highly skilled and works at a fully cross-functional level. Minimum Qualifications: Education/experience/licensing: 1. High School diploma or equivalent required. 2. Recent experience (within 2 years) in hospital or physician office performing as a primary duty, one of the following is required:  Registration Specialist.  Check-in/out Clerk-who enters patient demographic/insurance information in system (testing may be given). Communication and other skills: 3. Must have working knowledge to operate a computer in a window-based environment utilizing various software programs such as Microsoft Word, Excel, Outlook to produce and manage essential reports and correspondence. Must be able to utilize computer keyboard proficiently. 4. Ability to work with minimum supervision, Ability to apply understanding to carry out instructions furnished in written, oral, or diagram form. 5. Ability to develop and maintain professional service oriented working relationships with patients, families, physicians, nurses, co-workers, supervisors and others. Ability to provide excellence customer satisfaction when presenting information and respond to questions from staff, patient and the general public. Ability to deal with confrontation and stressful working environment while maintaining excellence in customer service. 6. Must be able to analyze data, calculate figures and amounts such as discounts, interest, percentages, add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Applicants may be tested. Physical Requirements: 1) Visual acuity of 20/20 or corrected to 20/20 including color vision when applicable; 2) ability to hear with or without aides); 3) ability to orally communicate; 4) good manual dexterity; 5) ability to push, pull, roll, and transfer/lift 50 pounds occasionally; 6) ability to stand, walk frequently; 7) ability to bend, reach, stoop, kneel frequently; 8) ability to perform CPR (if required for position). Occasional carrying of items weighing up to 30 pounds required. Conditions of Employment: All UToledo employees on all campuses, including those working on campus and working remotely, are required to be fully vaccinated against Covid-19, or have an approved exemption. To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. To further this effort, the University of Toledo Health Science Campus Medical Center is requiring candidates for employment to be nicotine-free. Pre-employment health screening requirements will include cotinine (nicotine) testing, as well as drug and other required health screenings for the position. With the exception of positions within University of Toledo Main Campus and the University of Toledo College of Medicine and Life Sciences, the employment offer is conditional upon successful completion of a cotinine test and Occupational Health clearance. Equal Employment Opportunity Statement: The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect. The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact the HR Compliance at ************************ or ************ between the hours of 8:30 a.m. and 5:00 p.m. or apply online for an accommodation request. Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the Main Campus of the University of Toledo.

Job DescriptionSalary: $17.00 an hour Centralized Scheduler Neighborhood Health Association - Greet patients arriving to appointments at the clinic in a courteous and professional manner, and schedule patient appointments by phone. For patients desiring to schedule or cancel/reschedule an appointment, accurately schedule the appointment in the electronic health system, using PCMH standards. Maintain a professional and courteous manner while protecting confidential patient information. Duties and Responsibilities: Assist with pre-calls and call reports Confirm patients appointments. Schedule appointments for patients using the electronic health system, following PCMH standards. Cancel and reschedule appointments for patients using the electronic health system, following PCMH standards. Direct non-scheduling calls to appropriate department or extension. Respond appropriately to patient inquiries. Follow up with patient calls where necessary. Will be knowledgeable of LEP policy in order to accurately manage our non-English speaking patients. Maintain a friendly, courteous, and professional tone when handling all incoming calls. Utilize resources provided for patients with unresolved issues, to include Patient Lines, E.H.R. Messaging, and Patient Advocate. Performs other duties as assigned by supervisor. Will float between NHA medical clinic offices. Requires own insured vehicle and a good driving record. Skills/Qualifications Require, High School Diploma or GED equivalent. Detail oriented along with the ability to manage time efficiently. Pleasant and professional demeanor and temperament during times of stressful and difficult situations. Ability to relate effectively to a diverse group of patients in a professional and courteous manner. Computer knowledge is required. Must show initiative, independent thinking, and ability to use sound judgment in the absence of specific orders. Must show ability to resolve patient or customer concerns within the parameters given by the employer. Ability to maintain patient confidentiality. Must be able to work independently in a fast-paced environment with regular interruptions We offer a competitive salary and benefits package including Health, Dental, Vision and Life Insurance, a matching retirement plan, Employee Assistance Program, 11 paid holidays and generous PTO. - Hourly pay $17.00/hr. Neighborhood Health Association (NHA), a Federally Qualified Health Center (FQHC), is the largest community health center system in Northwest Ohio with partnerships that include ProMedica, Mercy Health, and University of Toledo Medical Center. NHA has grown from a single location in 1969 to 12 medical and dental clinics throughout Lucas County. Today we operate multiple health centers including pediatrics, adult medicine, dental services, health care for the homeless, women's health center, senior centers, and a full-service pharmacy with lab services on site. For more than 50 years, NHA has placed a strong focus on prevention and empowering individual responsibility in managing their health care and overall well-being. Our services are acutely responsive to the needs of everyone throughout the communities we serve, providing excellent care and the best health practices. Neighborhood Health is a second-chance employer, but full transparency is required. Applicants must disclose any background issues, including arrests, time served, probation, DUIs,, or related matterseven if advised they may not appear. Failure to disclose will result in withdrawal of the job offer or termination of the hiring process Our Mission: Through our exceptional health care services, we empower and educate, aggressively working to eliminate health care inequities, while supporting personal responsibility for ones own health regardless of the ability to pay. We are a drug free workplace, and an Equal Opportunity Employer

Title: ED Registration Specialist Department Org: Registration - 108820 Employee Classification: B2 - Classif'd Part Time AFSCME HSC Bargaining Unit: AFSCME HSC Primary Location: HSC H Shift: 2 Start Time: 11AM/3PM End Time: 11PM/3AM Posted Salary: Float: True Rotate: True On Call: True Travel: True Weekend/Holiday: True Job Description: The ED Registration Specialist performs all outpatient and inpatient registrations functions, insurance verification, cash collections for the University of Toledo Medical Center while providing excellent customer satisfaction. Strive to sustain courteous and caring impression for patients and visitors. Communicates effectively to maximize patient flow and provide excellence in customer relations. Ensure that financial policies and requirements are met while providing caring access at the University of Toledo medical Center. Performs complete and accurate registration and admission functions for the purpose of maximize reimbursement, and provide timely and accurate patient information to all other providers and users of patient data. The ED Registration Specialist is highly skilled and works at a fully cross functional level. Minimum Qualifications: - High School diploma or equivalent required - Previous customer service experience required - Recent experience (within 2 years) in hospital or physician office performing as a primary duty, one (1) of the three (3) following is required: o Registration Specialist o Collection/Billing specialist o Check-in/out Clerk- who enters patient demographic/insurance information in system (testing may be given) Communication and other skills: - Must have working knowledge to operate a computer in a windows-based environment utilizing various software programs such as Microsoft Word, Excel, Outlook to produce and manage essential reports and correspondence. Must be able to utilize computer keyboard proficiently. - Ability to work with minimum supervision, Ability to apply understanding to carry out instructions furnished in written, oral, or diagram form. - Ability to develop and maintain professional service oriented working relationships with patients, families, physicians, nurses, co-workers, supervisors and others. Ability to provide excellence customer satisfaction when presenting information and respond to questions from staff, patient and the general public. Ability to deal with confrontation and stressful working environment while maintaining excellence in customer service. - Must be able to analyze data, calculate figures and amounts such as discounts, interest, percentages, add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Applicants may be tested. Preferred Qualifications: Conditions of Employment: To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. Pre-employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position. Equal Employment Opportunity Statement: The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect. The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at ************************ or ************ between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request. Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.