Technical Support Specialist jobs at SAIC - 5143 jobs

MANTECH seeks a motivated, career and customer-oriented Network System Administrator III to join our team in Los Angeles, CA. The primary function is working with Special Access Program (SAPs) and other classified networks supporting SMC Directorates and/or AFSPC Operational Units. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Responsibilities include but are not limited to: Install, maintain, audit and support a secure MS Windows network environment and limited web/data application service. Maintain internet applications and protocols IP, TCP, HTTP, HTTPS, FTP, & SSL. Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required. Interface with local customers and provide IT related support to quickly resolve problems. Perform periodic maintenance, hardware upgrades and replacement, firmware updates and system configuration changes. Perform scheduled tape backups on systems as required. Manage data backup library to include storage of tapes, disks and other magnetic media at the customer's location and off-site storage facilities as required. Attend planning and requirements meetings with IT staff, Program Managers and customers as required. Minimum Qualifications: Bachelor's degree in a related area; an additional 4 years of related experience might be considered for a degree. 6+ years of related experience. 4+ years of relevant SCI experience. Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 such as CompTIA Security + CE, within 6 months of the date of hire. Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems. Must be familiar with security policy/manuals and the appropriate ICDs/JAFANs/DOD Manuals and other guiding policy documents. Preferred Qualifications: 2+ years of SAP-related experience highly desired. Ability to work in a dynamic environment and effectively interact with numerous DOD, military/civilian personnel and industry partners. Working knowledge of Microsoft Office (Word, PowerPoint, and Excel). Possess a high degree of originality, creativity, initiative requiring minimal supervision. Requires travel within the organizational Area of Responsibility (AOR) (note - could be extensive and will include both air and ground transportation). Clearance Requirements: Current Top-Secret Clearance with SCI Eligibility. Eligibility for access to Special Access Program. Information Willingness to submit to a polygraph. Physical Requirements: Must be able to remain in a stationary position 50%. Needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.

CSI Companies is seeking a Tier II Help Desk Technician to work with one of the top Sports Retailer companies in the country! Job Title: Tier II Help Desk Technician Type: 100% Onsite Shift: Monday through Friday 8am - 5pm Pay: $25 - $30/hr W2 Description: Seeking a skilled and dedicated Tier II Help Desk Specialist to join our dynamic team. In this role, you will provide advanced technical support to our clients, ensuring high levels of customer satisfaction through your expert knowledge and outstanding customer service skills. Key Responsibilities: Provide advanced troubleshooting and problem resolution for Windows and Mac environments. Efficiently handle, categorize, and prioritize incoming support tickets using Atlassian and ServiceNow ticketing systems. Deliver exceptional customer service, maintaining a professional and courteous demeanor in all interactions. Collaborate with other IT team members to resolve complex issues and contribute to continuous service improvement. Document resolutions and maintain detailed records of user requests and actions taken. Stay current with system information, changes, and updates relevant to our user community. Requirements: Proven experience as a Tier II Help Desk Specialist or similar role. Strong knowledge and experience in troubleshooting Windows and Mac operating systems. Excellent customer service skills, with the ability to communicate verbally and in writing effectively. Experience working with Atlassian (Jira) ticketing systems. Ability to work independently and manage time effectively. Strong problem-solving skills and attention to detail.

A leading technology company is seeking a Senior Software Engineer to join the Desktop team. This role involves leading initiatives to improve the stability and performance of Slack's desktop client, with a strong focus on Chromium and Node.js technologies. The ideal candidate will demonstrate expertise in desktop development and possess exceptional communication skills, ensuring effective collaboration across teams. Candidates must hold a degree in Computer Science or a related field and be passionate about working in a dynamic environment that values innovation. #J-18808-Ljbffr

Contract Orangeburg, NY, Totowa, NJ, Dayton, NJ Responsibilities: Improve operational efficiency by championing standardization and innovation Utilize good technical, multitasking and interpersonal skills to help drive outages to resolution Be ambitious, able to work independently & in a team environment under deadlines Be process-oriented and help develop runbooks and other technical documentation Stay up to date with new technologies, identifying those technologies/strategies that can help the company's automation efforts Requirements: 2+ years of: computer operations background, understanding of data centers, and data communications and experience working with Unix/Linux (RHEL/Ubuntu, etc.) A Degree in Computer Science, Engineering, Mathematics, similar field of study or equivalent work experience Experience working with Salt or Ansible for orchestration (preferably Salt) Excellent written and verbal communications interpersonal and customer service skills Working knowledge of: Jira concepts and SDLC framework Experience providing and automating day to day systems administration duties; Shell (Bourne), Perl, or Python scripting abilities Experience with open-source metric analytics & visualization tools (such as Grafana, Splunk, and Humio) and multiple open-source automation and management tool-set knowledge (includes: Chef, Ruby, GitHub, Salt, Artifactory, etc., to name a few)

Job Title : Health Information Services Technician Duration : 13+ weeks contract Description :- *Upon submittal, please also confirm candidate has had experience utilizing the EPIC ROI (Release of Information) Module and is able to elaborate on how to use the module in detail. This will be discussed significantly if offered an interview.* Role is ON-SITE Monday-Friday, 8:00am-4:30pm at TORRANCE LOCATION: Skills Required: Use of Epic Release of Information module, knowledge of HIPAA laws, data entry and processing accuracy of 95%, e-fax., use of PDF application Years of Experience (minimum): At least 3 years of relevant experience - • Processing medical records requests for patients, doctors' offices, law offices, attorneys, etc. • EPIC/ROI (release of information module in EPIC) experience min 1 year required • Some knowledge of HIPAA and Release of Information • Kofax, use of PDF application • Preferred RHIT/RHIA but no licensure required HS DIPLOMA OR GED REQUIRED. Position Responsibilities/Expectations: -Receives and prioritizes customer requests from multiple sources and works them through the appropriate systems to completion within required -response timeframes and in accordance with State and Federal requirements and HIPAA regulations. -Address customer inquiries for patient information, assists callers with making record requests and general customer service. -Educate customers on information confidentiality and privacy regulations. -Receive and prioritize customer requests from multiple sources and work them through the appropriate systems to completion within required response timeframes and in accordance to State and Federal requirements and HIPAA regulations. -Identifies and responds appropriately to both internal and external customer needs utilizing available resources ***Please note HS Diploma/GED is required for role.***

Tier: Avaya Tier 2 Onsite Technician Assignment Dates: 2/9-2/12 & 2/16-2/20 with a potential Saturday 2/13 Shift: 8:00 AM to 5:00 PM Open Positions: 10 Need Candidate by: 1/14 if possible at latest 1/19 Tier: Avaya Tier 3 Onsite Technician Start Date: 2/9/2026 Assignment Dates: 2/9-2/12 & 2/16-2/20 with a potential Saturday 2/13 Location: 3700 Washington Ave, Evansville, IN 47714 Shift: 8:00 AM to 5:00 PM Open Positions: 2 Need Candidate by: 1/14 if possible at latest 1/19 Must be comfortable using hand-tools. The task is to complete/capture all end-point devices on floor plans and workbook. Travel: No out of state travel is expected initially. These resources should be sourced locally to the job site. If they prove themselves and develop the required skills, they may be considered for Tier 2 roles with travel. Tools Required: Basic hand tools (no advanced telecom tools required)

The Help Desk Analyst is responsible for providing high-quality support for all end-user IT issues. This role works directly with users to troubleshoot system problems, support network operations, and ensure software and hardware remain updated and secure. Success in this position requires broad technical knowledge, strong problem-solving abilities, and a commitment to delivering excellent customer service. Objectives of the Role Provide responsive support for all organizational operating systems Troubleshoot computer hardware and software issues Document processes and maintain accurate service desk records Prepare, deploy, and monitor system patches and software updates Key Responsibilities Respond to incoming help desk requests from end users Prioritize tickets, schedule resolutions, and escalate issues when necessary Use diagnostic tools and resources to assist with troubleshooting Access software updates, drivers, and knowledge base resources to support issue resolution Learn and support all hardware and software used within the organization Perform hands-on desktop fixes, including software installation, upgrades, hardware setup, backups, and configuration Conduct preventive maintenance on workstations, printers, and peripherals Test fixes to confirm successful resolution and perform follow-up communication Create and maintain user accounts, settings, and permissions Develop technical documentation for internal knowledge bases and end-user instructions Recommend process improvements to increase IT service value Participate in organization-wide and facility-specific IT projects Requirements Required Skills & Qualifications 5+ years of experience in a help desk or desktop support role Strong knowledge of desktop support, troubleshooting, and performance analysis Expertise with computers, laptops, printers, copiers, and related devices Strong communication skills for training and supporting end users Experience with O365, Azure AD, Firewall technologies, and Windows Server Associate degree in computer science or a related field (or equivalent experience) Preferred Skills & Qualifications Experience with VPN clients, MFA technologies, and IT ticketing systems Experience with Windows Active Directory, O365, and Azure Familiarity with switches, firewalls, and other infrastructure equipment Experience with VOIP phone systems, video surveillance, and door security systems Professional certifications are a plus Familiarity with CMMC and NIST security standards is a plus

Job Title: Desktop Support Specialist (Level 2/3 Support) Duration: 6 months (CTH) We are seeking an experienced and technically proficient Desktop Engineer (Level 2/3) to join our IT team. The ideal candidate will be responsible for providing advanced desktop support, handling mobile device management, and ensuring smooth device management and deployment in Intune. This role involves a mix of in-person support for executive staff, device building and deployment, and troubleshooting complex hardware and software issues. The ideal candidate will also be capable of working independently with minimal supervision while providing "white glove" treatment for executives. Top 5 Skills Required: 5+ Years of Experience: Minimum 5 years of experience in desktop support, with a strong background in handling Level 2/3 support tasks and complex technical troubleshooting. Mobile Device Management (MDM) Support: Proficiency in supporting and managing mobile devices across multiple platforms (iOS, Android) and utilizing MDM tools, including Intune. ITIL Knowledge: Familiarity with ITIL processes for managing and delivering IT services, particularly around incident, problem, and change management. Intune Expertise: Strong experience with Microsoft Intune, including building, deploying, and managing devices, as well as Intune Application Management (for both internal and third-party applications). White Glove Support: Providing exceptional, high-touch "white glove" support to executives, ensuring that all IT-related needs are met in a highly professional and efficient manner. Key Responsibilities: Desktop Support & Troubleshooting: Provide high-level support for desktop systems, including Windows and mac OS, and troubleshoot complex hardware and software issues. Act as the primary point of contact for all advanced desktop issues (Level 2/3 support). Mobile Device Management (MDM): Manage and support mobile devices via Intune, ensuring devices are properly configured, secured, and compliant with organizational policies. Provide MDM support for mobile phones, tablets, and laptops. Device Building & Deployment: Build and configure desktops, laptops, and mobile devices in line with corporate standards. Deploy and manage these devices through Intune, ensuring they are fully integrated with company systems and applications. Executive Support (White Glove Treatment): Provide exceptional support to executives and high-level staff, ensuring their devices are set up to meet their specific needs. Handle face-to-face interactions and ensure an impeccable experience. Day-to-Day Ticket Management: Manage and balance incoming service tickets, addressing issues promptly while keeping accurate records. Handle a variety of support requests, including software installations, hardware repairs, and system upgrades. In-Person Support: Provide in-person desktop support to employees across the organization, ensuring that all end-users receive prompt and efficient service. Documentation & Reporting: Maintain accurate documentation of support activities, configurations, and troubleshooting steps. Generate reports on support requests and trends to help improve processes. Qualifications: Education: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). Experience: 5+ years of experience in desktop support, IT support, or related roles. Extensive experience in Mobile Device Management (MDM) and Intune deployment and management. Strong experience in providing white-glove support for executives. Knowledge and practical application of the ITIL framework. Technical Skills: Advanced troubleshooting skills for desktop hardware/software issues. Expertise in Intune (building, deploying, and managing devices and applications). Familiarity with Active Directory, networking, and security protocols. Knowledge of Microsoft Office 365, networking, and peripheral devices (printers, etc.). Proficient with MDM tools and mobile device troubleshooting. Ability to work with both Windows and mac OS operating systems. Soft Skills: Presentable and Professional Appearance: Must maintain a polished and professional image at all times, especially when interacting with executive staff. Friendly & Social: Comfortable interacting with employees at all levels and providing a positive, approachable demeanor. Face-to-Face Interactions: Comfortable with in-person, direct communication with customers and end-users, delivering excellent service at all times. Organizational Skills: Able to manage multiple tasks, prioritize work effectively, and stay organized in a fast-paced environment. Self-Starter: Ability to work independently with minimal supervision and make decisions as needed. Day-to-Day Activities: Balance and manage incoming service tickets, prioritizing and addressing issues as needed. Handle in-person desktop support for employees, ensuring quick and effective resolutions. Build, configure, and deploy devices (laptops, desktops, mobile devices) using Intune and other tools. Provide exceptional customer service, particularly to executive staff, ensuring that all IT-related needs are met with "white glove" treatment. Preferred Skills: Certifications like CompTIA A+, MCDST, Microsoft Certified IT Professional (MCITP), or ITIL Foundation. Experience with cloud-based desktop solutions and virtualization tools. Experience managing and deploying software via Intune.

Role: Migration Specialist Migration Specialist - Microsoft 365, Entra ID & Active Directory (M&A) We are seeking a highly skilled and experienced Technical Lead to drive the migration and integration of Microsoft 365 services, Entra ID (formerly Azure AD), and Active Directory environments during Merger & Acquisition (M&A) activities. This role is critical to ensuring seamless collaboration, identity management, and service continuity across newly acquired entities and existing infrastructure. Key Responsibilities Migration & Integration Strategy - Lead technical planning and execution of Microsoft 365 tenant-to-tenant migrations. - Design and implement Entra ID (Azure AD) integration strategies including domain consolidation, identity synchronization, and conditional access policies. - Oversee Active Directory forest/domain migrations and trust relationships. - Collaborate with security, compliance, and legal teams to ensure governance alignment. Technical Execution - Perform detailed assessments of source and target environments. - Inventory existing AD forests, domains, OU structures, GPOs, and schema versions. - Identify overlapping UPNs, SIDHistory, and domain naming conflicts. - Configure forest-level or domain-level trust (two-way, transitive or non-transitive) between source and target AD environments. - Configure and manage migration tools (e.g., Quest, Sharegate, BitTitan, Microsoft Cross-Tenant tools). - Ensure coexistence and interoperability of Exchange Online, Teams, SharePoint, OneDrive, and other M365 services. - Implement hybrid identity models and manage synchronization via Entra Connect. - Migrate M365 objects (Mailbox, Groups, etc.) and associated data over to the target Tenant. Project Leadership - Act as technical SME in cross-functional M&A integration teams. - Develop and maintain migration runbooks, rollback plans, and post-migration validation checklists. - Provide technical guidance to internal teams and external partners. - Track and report progress, risks, and mitigation strategies to stakeholders. Security & Compliance - Ensure secure identity federation and access control during transitions. - Align migration activities with Zero Trust principles and customer's security policies. - Support data residency, retention, and compliance requirements across regions. User Experience & Adoption - Minimize user disruption through effective change management and communication. - Support post-migration troubleshooting and service optimization. - Collaborate with adoption teams to onboard users to new environments. Required Qualifications - 8+ years of experience in Microsoft 365, Entra ID, and Active Directory environments. - Proven experience in M&A migration projects involving Microsoft cloud services. - Deep understanding of identity management, authentication protocols, and hybrid environments. - Hands-on experience with PowerShell scripting and automation. - Familiarity with Microsoft Purview, Defender, and compliance solutions. Preferred Skills - Microsoft Certified: Enterprise Administrator Expert or equivalent. - Experience with Entra ID Governance, Identity Protection, and Lifecycle Workflows. - Knowledge of manufacturing industry IT environments and operational constraints. - Strong communication and stakeholder management skills. Work Environment - Global collaboration across time zones. - Fast-paced, dynamic, and transformation-focused IT landscape.

Provides technical support by telephone, remote technology, and on-site to computer users statewide. Requests are generally logged into the computerized tracking system before escalation. Records solutions in the solutions database or other forms of documentation. Communicates to the affected parties the status of requests. Roles and Responsibilities: Provide technical support to statewide users via phone, remote access, and on-site assistance. Investigate, diagnose, and resolve complex desktop, hardware, and software issues escalated from lower-level support teams. Troubleshoot and repair hardware issues, including physical replacement of components and system upgrades (BIOS/ROM updates, firmware flashing, and card replacements). Analyze system performance, error logs, and diagnostic messages to identify and resolve issues or conflicts. Install, configure, test, and troubleshoot operating systems, applications, and hardware following established procedures. Perform system performance optimization activities such as disk maintenance and configuration tuning to maintain acceptable performance levels. Document resolutions, procedures, and installations in the knowledge base and ticketing system. Communicate request status, resolutions, and technical guidance clearly to users and stakeholders. Coordinate with hardware and software vendors for troubleshooting, product evaluation, and best-practice recommendations. Research, evaluate, and share technical solutions to support department-wide standards and system improvements. Two years of experience supporting desktops in an enterprise environment required.

Adyen provides payments, data, and financial products in a single solution for customers like Facebook, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they can truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Head of Technical Support, Americas Adyen is seeking a strategic and experienced support leader to serve as our next Head of Technical Support, Americas. This individual will lead a 60+ person team across the U.S. and LATAM, overseeing all technical support activities in the region. You will play a pivotal role in evolving the support function-from a strong operational foundation to a more strategic, mature, and scalable model that reflects Adyen's global ambitions. You'll work closely with senior leaders across Support, Commercial, Product, and Operations to ensure our support experience meets the needs of some of the largest and most innovative businesses in the world. This role is perfect for a builder-someone excited to drive change management, shape strategy, and create structure as we continue to scale. What You'll Do Lead a high-performing technical support team across North America and Latam, including 8 direct reports. Empower team leads and help the broader team grow into their next chapter. You will be responsible to define and execute the regional support strategy and contribute to the overall strategy and success of the North America and Latam regions. Represent support in critical customer conversations and QBRs. Translate customer feedback into clear, actionable strategies that improve the support experience. Identify opportunities to improve processes, metrics, and ways of working. Create an environment of continuous improvement that drives impact. Partner closely with and influence Commercial, Product and Operations teams to ensure alignment on regional needs, feature readiness, and performance expectations. Confidently drive change and articulate the “why” behind new approaches, even when they challenge legacy processes. Who You Are 10+ years of experience in enterprise-level customer support, with a track record of managing and scaling regional or global support organizations (50+ FTE). Experience leading B2B technical support functions in complex environments; ideally in fast-growth or scale-up stages. Deep familiarity with ticketing systems such as Salesforce Service Cloud. A strategic thinker who can translate customer feedback and performance data into long-term plans. A collaborative, low-ego leader who builds strong relationships across functions and regions. Curious and adaptive-you listen first, understand context, and approach change with both empathy and conviction. Based in (or willing to relocate to) Chicago to be close to your team and regional stakeholders. Compensation We offer a competitive compensation package that includes both a base salary and equity in the form of RSUs. Base salary ranges are location-dependent: The annual base salary range for this role is $208,250 to $297,500 plus RSU's; to learn more about our compensation philosophy, please clickhere . Why Adyen? This is a rare opportunity to step into a senior leadership role at a global fintech company at a pivotal point in its growth journey. You'll lead a strong team that's ready for its next evolution-and help define what best-in-class technical support looks like for the Americas region. You'll have exposure to global strategy, world-class customers, and the chance to shape how support scales across one of Adyen's most important markets. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you're from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What's next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here . Don't be afraid to let us know if you need more flexibility. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines. The way we work is guided by the eight principles of the Adyen Formula. Learn more here. #J-18808-Ljbffr

TeamCenter Analyst US Permanent Resident / Citizens need only apply. Responsibilities Analyze business requirements and translate them into technical specifications for Teamcenter implementations. Develop and present implementation options and strategies to stakeholders. Configure and customize Teamcenter to meet specific business needs. Plan, design, and execute Teamcenter implementation projects, ensuring timely delivery and high quality. Collaborate with cross-functional teams, including engineering, manufacturing, IT, and supply chain, to ensure cohesive integration of Teamcenter solutions. Provide user training and support to ensure effective use of Teamcenter. Troubleshoot and resolve issues related to Teamcenter applications and integrations. Maintain documentation for configurations, customizations, and workflows. Stay updated with the latest Teamcenter updates, features, and industry best practices. Qualifications Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. Proven experience as a Teamcenter Analyst or in a similar role, with a strong understanding of PLM concepts. 5+ years of hands-on experience with Siemens Teamcenter implementation, configuration, and customization. Solid understanding of business processes in manufacturing, engineering, and supply chain environments. Strong analytical and problem-solving skills, with the ability to develop creative and effective solutions. Excellent communication and interpersonal skills, with the ability to work collaboratively with diverse teams. Project management skills with a track record of delivering projects on time and within scope. Knowledge of scripting languages and basic programming skills, including ITK, are a plus. Preferred Qualifications Teamcenter certification or relevant training. Experience with CAD platform integrations with NX, SolidWorks, and Inventor Understanding of integration tools and methodologies for PLM systems. This is a permanent position on site in Hunt Valley, Md. The position is with a major Aerospace and Defense Contractor. US Permanent Resident / Citizens need only apply.

Title: Customer Support Technician (Tier 3) Hire Type: Contract Scope of Work Monitor, configure, maintain, and optimize enterprise network infrastructure including Aruba switches, wireless access points, cabling, and supporting systems to ensure availability, performance, and standards compliance. Install, configure, maintain, and support physical servers used for network and infrastructure services, including hardware lifecycle management and redundancy validation. Administer virtual server environments (Hyper-V and HCI), including provisioning, maintenance, performance monitoring, and high-availability configurations. Serve as a Tier 3 escalation resource to diagnose, troubleshoot, and restore down or degraded network devices and services within established response time expectations. Design, implement, and validate secure access controls, file server permissions, DFS configurations, and group-based ACLs in accordance with least-privilege and security standards. Education Bachelor's or Master's Degree in Computer Science, Information Systems, or other related field. One year of relevant work experience may be substituted for each year of required education. Example: AS Degree in Computer Science and two years of relevant work experience. Experience Minimum of 2 years of experience. Primary Job Duties/ Tasks Monitors network-related incidents and requests escalated from the Service Desk and resolves assigned tickets involving network and infrastructure systems. Documents network troubleshooting activities, configurations, and resolutions in accordance with departmental documentation standards. Identifies, analyzes, and resolves network and infrastructure issues using advanced troubleshooting tools, logs, and collaborative problem-solving techniques. Provides professional customer service by communicating status, impacts, and resolution details related to network and infrastructure incidents. Performs advanced network troubleshooting to determine root cause of outages, performance degradation, or configuration issues. Installs, configures, and supports network infrastructure devices, including switches, wireless access points, firewalls, and related systems, following enterprise standards. Collaborates with other IT teams to resolve issues that span network, server, and application responsibilities as needed. Provides technical guidance and knowledge transfer to other technicians related to network infrastructure, configurations, and troubleshooting practices. Supports and troubleshoots network-connected devices and services in coordination with other technicians and infrastructure teams. Participates in network and infrastructure projects, such as network refreshes, wireless upgrades, server replacements, and technology modernization initiatives. Supports network-dependent systems and services, ensuring connectivity, performance, and compatibility with enterprise applications and platforms. Provides technical input and factual analysis to support team decision-making and infrastructure planning efforts. Develops and maintains detailed network documentation, including diagrams, configurations, installation procedures, and troubleshooting guides. Coordinates vendor support and service calls for network hardware and infrastructure components, including warranty and non-warranty repairs. Maintains accurate records of network incidents, repairs, and vendor interactions related to infrastructure maintenance. Installs, maintains, and supports specialized network or infrastructure-related software and services as assigned. Evaluates, tests, and recommends network technologies and solutions, including hardware and software, to improve reliability and performance. Assists with the configuration, troubleshooting, and support of network connectivity, including switches, VLANs, and wireless access. Perform other related duties as assigned. Ability to lift up to 50 lbs and stoop, climb / climb a ladder, squat, push, crawl, and bend in all types of weather.

Title: Technical Support Engineer Pay Rate: $85 to $90 Hourly W2 Type & Duration: Contract to Hire | 6 Months necessitates travel, which is anticipated to be less than 10%. Responsibilities: Help define and manage technical customer issues, by reproducing and owning the issue lifecycle from start to finish. Project manage new client deployment issues through to resolution. Determines root cause by reading through code; troubleshoot customer reported issues; implement security and permissions configuration changes. Drive operational efficiencies for issue resolution by identifying process, tooling, and product improvements. Create playbooks and knowledge base content for issue resolution. Create reports and dashboards for internal issue tracking purposes. Minimum Qualifications: 3+ years' experience working with Python, R, or a similar object-oriented programming language with bachelor's degree in Statistics, Computer Science, Mathematics or Information Systems or related area. Familiarity with SQL and ability to identify root cause of data issues. Proficiency with Jira and Github. Cloud operations experience such as creates buckets, VMs, or security access controls Excellent troubleshooting skills, with an ability to track complex details and clearly translate investigations into next steps for the customer or internal teams. Exceptional ability to communicate technical details to both senior developers and non-technical customers. Preferred Qualifications: 4+ years of experience in software or healthcare technology. Experience troubleshooting data issues. Experience supporting highly regulated software. ‘Self-starter' mentality, with a passion for owning and driving issues to resolution.

Professional Services - System Support Engineer page is loaded## Professional Services - System Support Engineerlocations: İstanbul, Türkiyetime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 31, 2026 (30+ days left to apply)job requisition id: R-112917**It's fun to work in a company where people truly BELIEVE in what they're doing!**Job Description:Ingram Micro is a leading technology company for the global information technology ecosystem.With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to businesses-to-business technology experts.Our market reach, diverse solutions and services portfolio and digital platforms Ingram Micro Xvantage set us apart.### **Roles and Responsibilities**- Installing and configuring internal systems and infrastructures.- Diagnosing and resolving hardware and software-related technical issues.- Responding to end-user support requests and providing technical assistance.- Planning system updates and upgrades in line with client requirements.- Performing regular maintenance and system checks to ensure operational continuity.### **Qualifications**- Bachelor's degree in Computer Engineering, Electronics Engineering, or a related field.- Hands-on experience with the installation and management of Dell and HP servers and storage systems.- Knowledge of hyper-converged systems, SAN, virtualization technologies, and virtual system management.- Proficiency in technical English, especially for understanding documentation.- Strong problem-solving and analytical thinking skills; effective communication and team collaboration abilities.###locations: İstanbul, Türkiyetime type: Full timeposted on: Posted 30+ Days AgoIt's no surprise that technology powers the planet. But what might surprise you is that Ingram Micro has the ability to reach more than 90% of the global population. By joining us, you make Ingram Micro's contribution a reality: helping businesses grow, #J-18808-Ljbffr

Are you ready to use your technical skills to help protect lives and support communities during critical events? At Everbridge, we're looking for a Norwegian-speaking Technical Support Engineer (TSE) currently living and authorized to work in Norway to join our high-impact team. In this role, you'll support cutting-edge, mission-critical systems that help governments and agencies save lives and keep people safe when it matters most. This is a fully remote position exclusively open to candidates residing in Norway. As a Technical Support Engineer, you'll play a vital role in supporting our Public Warning solutions across Norway and the broader region. You'll work closely with customers and internal teams to ensure performance, reliability, and continuous improvement of our systems. What you'll do: Providing technical support to primarily Norwegian and European customers. Managing and resolving incidents and support tickets according to defined SLAs. Participating in a 24/7 on‑call rotation (one week on duty at a time). Collaborating with Engineering and Product teams to improve platform resilience. Proactively monitoring system performance and identifying issues before they accelerate. Assisting with software upgrades, installations, and platform configurations. Delivering training sessions to clients as needed. What you'll bring: Fluency in Norwegian and English (both written and verbal). Strong communication, presentation, and customer‑handling skills. Excellent organizational and time‑management abilities. Calm and methodical approach to resolving business‑critical technical issues. Experience working in Linux-based environments. Knowledge of IP configuration, VPNs, routing, databases (Oracle/PostgreSQL), and security protocols. Understanding of telecom networks (2G-5G) is a strong plus. Familiarity with Cisco routers/switches, AWS/cloud services, and basic scripting (e.g., Bash, Python) preferred. #LI-HG1 We value our team members and offer an attractive salary package alongside a range of exceptional benefits, including: Private Healthcare Pension Group Life/Income Protection Life & Total Permanent Disability Insurance to protect you and your loved ones. We believe in taking care of our team members, personally and professionally, and are dedicated to providing a supportive and rewarding work environment. Join us in our mission to ensure the safety and security of individuals and organizations across the globe. About Everbridge Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover stronger from critical events. In today's unpredictable world, resilient organizations minimize impact to people and operations, absorb stress, and return to productivity faster when deploying critical event management (CEM) technology. Everbridge digitizes organizational resilience by combining intelligent automation with the industry's most comprehensive risk data to Keep People Safe and Organizations Running™. For more information, visit ******************* Everbridge is an Equal Opportunity/Affirmative Action Employer. All qualified Applicants will receive consideration for employment without regard to race, creed, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. #J-18808-Ljbffr

Network Support $24/HR - $35/HR Computer Services Company Full Time Position Amazing Management and Support Staff! Sonic Walls, Cisco, Lan, Wan and VPN. Network Installation, Set Up and Troubleshooting. Please Apply By CV or Resume

Title: Manufacturing Systems Support Engineer Pay Rate: $55/hr+ DOE Hours: Hybrid 3 days per week on site Type: Contract 6+ Months with possibility of extension About Our Client Our client is a pioneering automotive services organization committed to redefining how people move. With a focus on innovation, quality, and user experience, they collaborate across industries to develop transformative solutions that respond to evolving urban needs. About the Role As a Manufacturing SystemsSupport Contract Engineer,your primary roles are to work closelywith the companies production teamsand Base Ops Service Operations at various facilities, either remotely or in person,to troubleshoot any Manufacturing Systems and SAP S4 system related issues, identity the root causes of these issues, and resolve the issues directly in the systems or work with personnel, production team members, Manufacturing Engineering Quality, Process, and MES Team engineers to resolve the issues. What you will be doing: Perform day-to-day Manufacturing Execution System (MES) operationsupport at Zoox Facilities Resolve any MES-related issuesraised by production technicians Troubleshoot and resolve any MES data collection issues Work with production technicians to resolve any MES operation issues Monitor MES/S4Integration errors and assist in the resolution of the errors Monitor BaseOpsSAP Support channelrequests and resolveany SAP EAM and Configuration Management related issues Provide onsite, in-person supportin company facilities in the San Francisco Bay Areas, specifically Fremont and Hayward. About You Required Qualifications: Bachelor's degreein a relevant areas in Computer Science,Information Technologies, or Engineering Minimum of 4-6 years of relevant experience in MES usage in a manufacturing environment (requirements analysis, design definition, software development, and solutions implementation); 3+ years of Hands-on Experience with SAP ME/Mii/PCo and Kepware applications Prior experience working on SAP EAM systems. Ability to understand complexmanufacturing processes and systems; Customer-focused, positive, supportive, self-motivated, considerate personality required - must work well in a team environment Preferred Qualifications: Master degreein Engineering Experience in an automotive manufacturing production environment Strong understanding of the plantfloor manufacturing systemarchitectures and industrial communication protocol Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visas. About Cinder Cinder is a people-first staffing and recruiting company committed to creating workplaces where employees feel valued, supported, and engaged. Our mission is to leverage our power as a recruiting and consulting company to build workplaces where people thrive. Backed by our ISO 9001 certification, we deliver high-quality staffing solutions, and our clients have rated us over 100% for multiple quarters. Join us and be part of a team that makes a real impact!

Are you an experienced Network Analyst with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Network Analyst to work at their company in Columbia, SC. Primary Responsibilities/Accountabilities: Focusing on network operations across multiple platforms, analyzes technical architecture, including hardware, software, and various configurations. Provides functional and empirical analysis related to the planning, design, installation, and implementation of the network infrastructure. Analyzes workload, including traffic and utilization trends. Provides analytical support to team members throughout the development and implementation process. Provides feedback on commonly encountered problems and misunderstandings to enhance user documentation and/or training programs. May provide training on hardware and/or software use. Compiles and analyzes operational data and directs tests to assist in establishing standards for new designs or modifications to existing equipment, systems, or processes. Tests and verifies hardware and support peripherals to ensure that they meet specifications and requirements, by recording and analyzing test data. Confers with technical specialists and consults specifications to evaluate interface between hardware and software and operational and performance requirements of overall system(s). Interfaces with users, consultants, technical teams, and vendors for maximum guidance or on new technology to determine software and hardware installation requirements. Ensures network compliance with audit requirements. Addresses new network vulnerabilities within audit-mandated time frames. Anticipates and mitigates potential attacks through network or other connections to ensure the security of the system. Maintains effective security/backup and disaster recovery processes and systems. Monitors network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future. Creates and maintains process and procedure documentation. Keeps knowledge and skills updated to keep up with rapid advancements in network technology. Implement security remediations to strengthen the enterprise network. Manage network migrations across large, complex environments. Provide network support for new business applications and onboarding. Define and optimize network structures and routing architecture. Leverage automation (Ansible/GitHub) to enhance network efficiency. Utilize Cisco ACI for next-generation data center networking. Support disaster recovery initiatives to ensure uptime and resilience. Troubleshoot and resolve complex network connectivity and security issues. The Network Change Team manages all connectivity changes across the entire Client organization. Team ensures security, reliability, and efficiency of the corporate network. Highly collaborative environment focused on supporting diverse business units. Plays a critical role in keeping business applications operational, stable, and secure. Qualifications: Palo Alto Firewall (Primary) F5 (Primary) High attention to detail with accuracy in configuration and documentation. Strong communication skills for collaborating with cross-functional teams. Ability to pivot between multiple tasks in a dynamic environment. Excellent troubleshooting ability to resolve network and firewall issues quickly. Preferred: Cisco ACI (Next-gen networking) Ansible (Automation) GitHub (Version control/automation pipelines)