Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between security specialists and security/customer services can be seen in a few details. Each job has different responsibilities and duties. Additionally, a security specialist has an average salary of $49,892, which is higher than the $32,115 average annual salary of a security/customer service.
The top three skills for a security specialist include ladders, security incidents and physical security. The most important skills for a security/customer service are ID, patrol, and security services.
| Security Specialist | Security/Customer Service | |
| Yearly salary | $49,892 | $32,115 |
| Hourly rate | $23.99 | $15.44 |
| Growth rate | 3% | 3% |
| Number of jobs | 96,226 | 224,564 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 48% | High School Diploma, 34% |
| Average age | 43 | 43 |
| Years of experience | - | - |
A security specialist is responsible for maintaining the security of an organization's database, ensuring that it's free from cyber threats and unusual activities. Security specialists' duties include upgrading hardware and software applications, configuring networks to improve optimization, addressing any unauthorized access on the database, troubleshooting system discrepancies, conducting security audits on the system, and improving automated processes. A security specialist must have a strong command of programming languages and system codes, as well as broad experience with technical expertise.
A security/customer service is primarily in charge of enforcing security protocols in business establishments to prevent theft and protect properties and individuals. Part of their daily responsibilities is to patrol areas, keep an eye out for any suspicious activities or behavior, monitor security systems and cameras, and conduct regular inspections. They may also assist customers by answering inquiries, helping locate offices or stores, responding to distress, and resolving issues or concerns, ensuring customer satisfaction. Moreover, as security/customer service, it is essential to maintain an active communication line with co-workers, coordinating to keep order in the establishment.
Security specialists and security/customer services have different pay scales, as shown below.
| Security Specialist | Security/Customer Service | |
| Average salary | $49,892 | $32,115 |
| Salary range | Between $25,000 And $98,000 | Between $24,000 And $41,000 |
| Highest paying City | Washington, DC | Seattle, WA |
| Highest paying state | New York | Alaska |
| Best paying company | Okta | JPMorgan Chase & Co. |
| Best paying industry | - | Hospitality |
There are a few differences between a security specialist and a security/customer service in terms of educational background:
| Security Specialist | Security/Customer Service | |
| Most common degree | Bachelor's Degree, 48% | High School Diploma, 34% |
| Most common major | Criminal Justice | Business |
| Most common college | - | - |
Here are the differences between security specialists' and security/customer services' demographics:
| Security Specialist | Security/Customer Service | |
| Average age | 43 | 43 |
| Gender ratio | Male, 74.0% Female, 26.0% | Male, 66.4% Female, 33.6% |
| Race ratio | Black or African American, 13.5% Unknown, 5.3% Hispanic or Latino, 19.2% Asian, 5.8% White, 54.6% American Indian and Alaska Native, 1.6% | Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 21.0% Asian, 6.2% White, 54.3% American Indian and Alaska Native, 1.6% |
| LGBT Percentage | 6% | 6% |