Senior associate jobs in Lower Merion, PA

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. Responsibilities: Assist in project scoping and strategic planning Research and study the business for a given project, critically dissect the strategy, and develop insightful analysis Participate in client meetings (and potentially site visits) while interacting with top-level management to obtain pertinent information for financial analysis Design and develop data integration workflows to integrate data from disparate source systems into an integrated business intelligence environment Execute on a broad range of data and analytic techniques at the direction of practice managers and directors Propose techniques to apply based on experience and familiarity with the project data set, innovating new techniques when necessary Collaborate and work effectively with cross-functional RSM team members to develop and present project findings and assist in the preparation of client deliverables Required Qualifications: Minimum bachelor's degree in the field of accounting, business administration, economics, operations, mathematics, computer science, and/or information systems from an accredited university Possesses a balance of strong financial and business acumen and ability to explain technical data concepts and analytical techniques in the language of business (including communication of concepts used and challenges encountered) 3+ years experience working within a large public accounting or consulting firm Strong oral, written, and interpersonal communication skills At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $85,100 - $161,700 Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development. What you will be doing * Work with the clinical trial management staff to support the execution and monitoring of clinical studies and trial deliverables. * Participate in study planning and set-up activities including vendor management, project management, and coordination of study and implementation plans. * Contribute to and support with the preparation, writing and review of study related documents including but not limited to, clinical protocols, consent forms, study guides, monitoring plans, e(CRF)s, subject information sheets, clinical study report, regulatory submissions and publications. * Quality Check study protocols and ICFs * Coordinate the activities associated with site start-up and overall trial management * Assist in identification and evaluation of clinical trial investigators and Phase 1 clinical research units. * Author monitoring plan, IPD list, IPIM * Contribute to the study level forecast of IP and support the creation of DSP and JCP * Provide input into the development of CRFs and SAP * Contribute to, or coordinate preparation and conduct of site initiations, monitors workshops (as applicable) and investigator meetings (as applicable) * Assists in preparing and managing Study Budgets and timelines * Coordinate study level investigational product arrangements and study start-up and management activities. * Serve as one of the first points of contact within Early Development for study-related issues * Support vendor relationships * Perform protocol-related site management activities * Assists for ensuring all site and study team members are trained on the conduct of the study and they understand the study timelines and deliverables. Coordinate activities as needed between study team members. Your Profile * Knowledgeable in International Conference on Harmonization (ICH), Good Clinical Practice (GCP), FDA regulations/guidelines, and applicable international regulatory standards * Experienced in interactions with external vendors (e.g., CROs, contract labs) * Skilled in developing prospective site-selection criteria * Well-versed in the drug development process and related procedures * Organized and effective in planning and communication * Proficient in project planning with oversight of study deliverables, budgets, and timelines * Able to apply scientific and clinical knowledge to conceptualize study designs * Adept at anticipating and resolving problems proactively * Clear and concise in writing and presenting on scientific and clinical topics * Collaborative, with a proven ability to lead in team and matrix environments * Educated with a Master's degree, or a Bachelor's/RN and 3+ years of experience, or an Associate's and 6+ years, or a High School diploma and 10+ years in a life sciences or medically related field What ICON can offer you: Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family. Our benefits examples include: * Various annual leave entitlements * A range of health insurance offerings to suit you and your family's needs. * Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. * Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being. * Life assurance * Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others. Visit our careers site to read more about the benefits ICON offers. At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles. Are you a current ICON Employee? Please click here to apply

This position requires a highly motivated and experienced Loan Servicing professional who will partner with our Insurance Servicing and Loan Administration departments. The individual will be responsible for performing various research functions for a variety of areas in Operations/Servicing. The individual will be responsible for having a high-level understanding of all functions within servicing and will assist with procedure reviews and implement more efficient processes. They will Interact with various stakeholders (borrowers, investor clients and loan officers). Inclusive of our clients, they will interact with Master Servicers, legal counsel, internal and functional area team members. Responsibilities in accordance with policies and procedures, industry standards, loan documents, and servicing agreements. This position is to serve as the central point of contact for procedural review, research and overall process improvements for the operations/servicing teams. They will address and respond to normal and customary questions and inquiries from clients. The position is in Lower Gwynedd, PA on a hybrid basis. Qualifications Bachelor's Degree from an accredited institution 1-3 years related work experience, preferably in mortgage banking or servicing Knowledge of Freddie Mac and Fannie Mae servicing platforms such as DMS, PRS, and MAMP is a plus A state issued insurance license is desirable, but not required Note: The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Newmark is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Essential Duties and Responsibilities Manage approximately 50-70 insurance claims from beginning to completion - working with borrowers, adjusters, insurance agents, Master Servicers, Lenders/Investors and other interested parties Manage the administration of Newmark's Lender-Placed & REO Insurance programs Conduct quality reviews of all insurance packages submitted by third-party vendors Read and interpret loan documents to determine requirements for Newmark portfolio of loans Work with all applicable functional business units to ensure compliance with loan document requirements and borrower requests on all servicing systems Support the Insurance Compliance Department with annual audit reviews from various stakeholders and investors Annual Procedure review (high level and process mapping) and coordination with team members for updates Identifying Process inefficiencies and offer alternative solutions to management System testing (as needed, including occasional weekends) Interaction and communication with other departments Interface with customers, vendors, and internal team members to resolve issues as appropriate Other duties as required based on need Core Competencies Ability to learn and understand multiple servicing processes quickly Follow established policies and procedures; update procedure documentation as requested Interpret and utilize policies and procedures, investor guides and loan documents Recognize, escalate and resolve risk issues related to day-to-day processes, as they arise Strong written and verbal communication skills Initiative in identifying, designing, and implementing process improvements in day-to-day duties Ability to problem solve and communicate with others at all levels - internally and externally Must display a high degree of initiative, task ownership and attention to detail Must be willing and able to research and resolve matters as new issues arise Ability to work productively and multitask under minimal supervision Possess excellent collaboration skills Ability to work in a time sensitive environment. Flexibility and ability to respond to rapidly changing priorities, work productively in a fast-paced, evolving work environment Highly developed computer skills, specifically using MS Excel, Word, Power Point, and AI applications Pro-active team player Strong interpersonal skills: ability to work in and support a team environment Ability to organize and prioritize projects, complete multiple tasks on schedule, and function as a committed team player Take ownership of their training development and growth

Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As a Fair Lending Quant Modeling Associate Sr. within the Risk Management and Compliance organization, you are at the center of keeping JPMorgan Chase strong and resilient. You will perform statistical modeling and analyses to detect & mitigate bias in line-of-business models. Your role will involve participating in bias testing-related research projects to support and enhance the bank's fair lending compliance program. In this position, you will apply your quantitative skills to help line-of-business developers build fair statistical models that comply with Fair Lending Laws and regulations, including AI/ML models. JPMorgan Chase and Co. (JPMorgan Chase) is committed to provide fair, equitable, and nondiscriminatory access to credit for both individuals and communities. This commitment is part of our fundamental mission of providing quality financial services to existing and prospective customers in accordance with all applicable laws and serving unique customers. To accomplish this, the Office of Fair Lending (OFL) has a very robust Fair Lending function that oversees firm's compliance with fair lending laws. Job Responsibilities Conduct statistical analyses and bias testing to review business models, including both traditional and machine learning / artificial intelligence models (ML/AI), for fair lending compliance. This role offers a unique opportunity to gain exposure to a wide variety of models across different lines of business, enhancing your expertise and broadening your understanding of diverse modeling approaches. Engage with extensive model documentation to thoroughly understand the models you review from a fair lending perspective, allowing you to develop a comprehensive understanding of complex models and their applications. Build data-promoting algorithms to mitigate potential disparate impact of models by working alongside model developers, business strategy owners & Legal to develop less discriminatory alternative models. Prepare presentations & reports to explain statistical results in both non-technical and technical formats to various stakeholders such as senior management, Legal, Model developers, Model Governance etc. Perform research & development to keep the fair lending compliance program aligned with industry and regulatory standards. Create model documentation; work with Control, Audit and Model Governance teams to ensure adequacy of processes, statistical models and model reviews. Support the team in maintaining relevant policies & procedures and representing fair lending in regulatory exams, audits and other areas related to internal governance. Perform other related duties as assigned. Required Qualifications, Capabilities, and Skills Bachelor degree required in a quantitative field (e.g., Statistics, Economics, Computer Science, Engineering) with 4+ years of relevant work experience, or Graduate degree in a quantitative field with 3+ years of relevant work experience Entrepreneurial spirit, strong attention to detail, ability to take the lead on projects, in depth interest in solving complex business problems with data and passion for spreading a culture of change towards data-driven decision making Proficiency in Python, shell scripting, cloud computing platforms and tools (e.g., AWS, Spark, Git/Bitbucket) and database systems (e.g., Snowflake, Hadoop, Teradata, Hive) Experience in developing, implementing and evaluating linear / logistic regression and machine learning / artificial intelligence models Experience working or consulting for a bank, a consumer financial product company such as a non-depository mortgage lender or fintech, a banking regulator (e.g., OCC, CFPB) or other similar government regulatory or enforcement agencies with knowledge of how consumer financial products such as mortgage and auto loans are underwritten and priced Strong project management, critical thinking and analytical skills; ability to work in a fast-paced environment and manage multiple projects towards completion with focus on quality Excellent communication skills both verbal and written; ability to communicate technical matters in a non-technical way & clearly present complex and sensitive issues Preferred Qualifications, Capabilities, and Skills Experience with SAS Experience with bias detection tools or research of fairness Experience in LLM prompt engineering To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).

Bring your expertise to JPMorganChase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As a Risk Strategy Execution and Control Associate in the Consumer Card Risk Strategies team, you support the change management lifecycle for strategy initiatives and ensure all control points are satisfied. You help us improve the end-to-end customer experience and strengthen controls around credit decisions and regulatory adherence. You will participate in projects, report findings, and coordinate responses for audits and internal reviews. This includes request submission, prioritization, control development and addressing operational readiness needs for new initiatives across the Consumer Card Risk Strategies groups. Initiatives can be inclusive of strategy updates, resolving system or strategies issues and process and control improvements. We will provide you opportunities to report on findings and to provide status updates to management. Additionally, we will provide you opportunities to coordinate information and responses related to Audit, both internal and external, as well other review oriented internal groups such as Controls Testing and Executive Office. Job Responsibilities Partner with strategy owners to ensure compliance with change management standards and documentation requirements for the intake process, strategy documentation updates, and governance package adherence Partner with strategy owners and key stakeholders to design solutions that meet the target criteria Coordinate change management for initiatives impacting multiple strategies Analyze exceptions from control reports to determine root cause and drive solution Oversee Bureau subscriber codes owned by Consumer Risk Manage Risk owned letters Manage critical issues using escalation protocols to resolve issues Package results and findings to be presented in monthly business updates Required qualifications, capabilities, and skills Bachelor's degree required Minimum 5 years' experience in the credit card industry, Ability to work independently and operate with a high sense of urgency Strong problem solving and organization skills Ability to multi-task in a constantly changing environment, demonstrates a positive can - do attitude Strong PC skills including PowerPoint and Excel Excellent oral and written communication skills, including thorough documentation that ensures we are in an audit ready state at all times and aligned with controls, legal obligations, and regulatory requirements. Excellent interpersonal and communication skills necessary to work effectively with all levels of the organization and with geographically distributed teams Preferred qualifications, capabilities, and skills Prefer experience in Credit Risk, Operations and/or Lending To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. Risk Consulting Senior Associate (Temporary) - Financial Services Risk & Controls Solutions About the Role RSM's Financial Services Risk Consulting Practice is seeking a Temporary Senior Associate to support our growing Financial Services Risk, Compliance, and Internal Audit team. In this role, you'll leverage your experience in audit, controls, and risk management to help clients identify and manage risk while gaining exposure to diverse financial institutions and projects. Key Responsibilities Support internal audit, risk, and control assessments for financial services clients. Perform risk assessments, control testing, and documentation of business processes. Draft work programs, test plans, narratives, and audit reports. Conduct management interviews and summarize risk findings. Review work of associates for accuracy and completeness. Assist with project management, including budgets and status reporting. Collaborate with client stakeholders and RSM engagement leaders to deliver high-quality results. Qualifications Bachelor's or Master's in Accounting, Finance, or related field. Minimum 2 years of experience in audit, internal audit, or controls testing. Experience in financial services (banking, capital markets, asset management, or lending). Strong communication, documentation, and time management skills. Proficiency with Excel, Word, PowerPoint; exposure to analytics tools (e.g., Alteryx, SQL, or Power BI) preferred. Pursuing or qualified for CPA, CIA, or similar certification preferred. Additional Details Temporary assignment with potential for extension. May require travel. Opportunity to work hybrid At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM's background check process, including information about job duties that necessitate the use of one or more types of background checks, click here. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $52 - $78 per hour

Join our innovative team and drive the future of AI/ML! We're seeking passionate individuals to transform data into actionable insights, impacting industries worldwide. Be part of a dynamic environment where your expertise will shape cutting-edge solutions and make a real difference. As an Applied AI/ML Sr. Associate in our Data Science team, you will harness the power of machine learning to solve complex problems and enhance decision-making processes. You'll collaborate with a diverse group of experts, fostering a culture of innovation and continuous learning. Together, we'll push the boundaries of technology and create meaningful change. Job responsibilities - Develops and implements advanced machine learning models - Analyzes large datasets to extract valuable insights - Collaborates with cross-functional teams to integrate AI solutions - Optimizes algorithms for performance and scalability - Stays updated with the latest AI/ML trends and technologies - Communicates findings and recommendations to stakeholders - Mentors junior team members in AI/ML techniques - Designs experiments to validate model effectiveness - Ensures data quality and integrity in all analyses - Contributes to the development of AI-driven products - Documents processes and methodologies for future reference Required qualifications, capabilities, and skills - Bachelor's degree in Computer Science, Data Science, or related field - 3+ years of experience in machine learning implementation - Proficiency in Python and machine learning libraries (e.g., TensorFlow, PyTorch) - Strong understanding of data science principles and techniques - Experience with data preprocessing and feature engineering - Ability to work collaboratively in a team environment - Excellent problem-solving and analytical skills - Strong communication skills for technical and non-technical audiences Preferred qualifications, capabilities, and skills - Master's degree in a relevant field - Experience with cloud platforms (e.g., AWS, Azure) - Familiarity with big data technologies (e.g., Hadoop, Spark) - Knowledge of deep learning architectures - Experience in deploying machine learning models in production - Publications or contributions to AI/ML research - Certification in AI/ML from a recognized institution

Join our Card Product Configuration & Support team as a Senior Associate, where you'll leverage Generative AI (GenAI) to transform and automate processes within our Credit Card business. This role offers significant career growth and the opportunity to work on strategic, high-impact projects that drive efficiency and innovation. We are seeking a highly skilled Senior Associate to join our Card Product Configuration & Support team. This role is focused on developing and implementing Generative AI (GenAI) solutions-including Retrieval-Augmented Generation (RAG) and advanced model validation techniques-to enhance automation, decision-making processes, and reporting capabilities. You will work on strategic projects that drive transformation and efficiency across our Credit Card business, leveraging GenAI to deliver innovative solutions. Key Responsibilities Develop and implement GenAI solutions using Python to enhance automation and decision-making processes within the Card Product Configuration & Support team. Design, validate, and deploy Retrieval-Augmented Generation (RAG) solutions and knowledge base integrations, utilizing frameworks such as RAGAS for LLM model validation and performance monitoring. Work with state-of-the-art LLMs including GPT-4o, GPT-4.1, GPT-5, Claude (3.5, 3.7, 4), Llama, Mistral, Nova, BERT, and Transformer models. Collaborate with internal stakeholders to identify business needs and develop GenAI solutions that address client needs and drive transformation. Design and implement scalable and reliable data processing pipelines and deploy GenAI model inference services. Monitor and improve GenAI model performance through feedback, active learning, and advanced validation techniques (e.g., RAGAS). Integrate and work with AI Agents to automate workflows and enhance business processes. Collaborate with technology teams to deploy and scale GenAI models in production environments. Deliver written, visual, and oral presentations of GenAI findings to business and technical stakeholders. Stay updated on the latest advancements in GenAI, LLMs, and data science, and identify emerging techniques to drive ongoing enhancement. Ensure compliance with data privacy and security standards. Required Qualifications, Capabilities, and Skills Master's degree in a relevant quantitative field and 4+ years of data analytics experience. Advanced Python programming skills with experience writing production-quality code. Strong knowledge of language models, prompt engineering, model fine-tuning, domain adaptation, and RAG architectures. Experience with GenAI frameworks and tools, including RAGAS for LLM validation and knowledge base integration. Hands-on experience with deep learning frameworks such as TensorFlow and PyTorch. Familiarity with modern analytics tools (e.g., Tableau, Alteryx, UiPath, PowerApps) and data querying languages (e.g., SQL) is preferred. Exposure to a wide range of LLMs and GenAI models: GPT-4o, GPT-4.1, GPT-5, Claude (3.5, 3.7, 4), Llama, Mistral, Nova, BERT, Transformer models, and Anthropic models. Experience working with AI Agents and automation tools. Good understanding of data structures, algorithms, and statistics. Excellent communication skills and the ability to convey complex information to both technical and business audiences. Leadership and collaboration skills with a strong intellectual curiosity for solving business problems. Experience in the financial services industry is a plus.

Join the Regulatory External Data Services team for a dynamic opportunity to advance your career while contributing to our mission of data excellence. As a Testing Senior Associate, you will play a crucial role in driving data quality and process optimization impacting critical bank filings. Our team values collaboration, innovation, and professional growth, providing you with the tools and support to excel. As a Senior Associate in the Regulatory External Data Services team, you will be entrusted with upholding the highest standards of data accuracy, completeness, and transparency, which is mission-critical to JPMorgan Chase External Reporting Controllers. Your role will be pivotal in executing the testing process to ensure reporting is materially accurate, complete, and timely for external data filings. You will be tasked with developing and executing the testing cases, as well as maintaining documentation and control procedures. You will ensure successful testing by collaborating closely with product owners, and technology developers, and data owners. Job responsibilities Execute end-to-end testing activities, including planning and reporting. Ensure compliance with internal policies and procedures including executing testing procedures, meticulously documenting results, drawing informed conclusions. Participate in business meetings to collaborate with business partners which includes drafting comprehensive final test summaries to ensure alignment and clarity. Utilize advanced critical thinking skills to apply substantive testing techniques and Adhere to firm standards, regulatory requirements, and industry best practices. Collaborate with product owners to support the design and effectiveness of test cases. Develop and execute robust test scripts aimed at identifying weaknesses. Document test steps and results in a comprehensive and organized manner, ensuring sufficient support and justification for testing conclusions. Maintain a high standard of documentation to facilitate transparency, traceability, and accountability. Automate testing procedures wherever possible and proactively adopt AI tools and technologies, in alignment with firm expectations for innovation and efficiency. Required qualifications, capabilities, and skills Bachelor's degree in Engineering, Business Management, Statistics, Accounting. 5+ years of experience or equivalent expertise in user acceptance testing, risk management assessment, control evaluations, or a related field. Experience with database management systems (e.g., Databricks, Snowflake, Oracle, SQL Server, etc.). Proficiency in MS (Microsoft Suite) Office such as Microsoft Word, Excel, Access, and PowerPoint. Proficiency with SQL (complex queries and working with large datasets). Demonstrated ability to analyze issues, develop and implement effective risk mitigation strategies, and communicate insights and recommendations clearly to senior stakeholders. Ability to develop and communicate recommendations based on regulatory guidance and standards, ensuring alignment with organizational goals and compliance requirements. Organized and detail-oriented, with the ability to manage multiple priorities and deliver results in a fast-paced environment. Strong analytical and communication skills, with the ability to convey information in a clear and concise manner. Preferred qualifications, capabilities, and skills Experience within the financial services industry. A background in auditing and the ability to understand of internal controls is beneficial. Knowledge of data analytical tools such as Tableau, Alteryx or Python is a plus. Experience with cloud-based data solutions (e.g., AWS, Azure, Google Cloud). Experience with Java. Additional Information Applicants must be authorized to work for any employer in the U.S. We are not able to provide immigration sponsorship or take over sponsorship of an employment Visa at this time. Final Job Grade level and corporate title will be determined at time of offer and may differ from this posting. This role does not provide relocation assistance so all candidates must be local to the work locations listed in the job posting or willing to relocate on their own immediately upon hiring.

Join our Customer Loyalty Analytics team and help shape the future of customer experience through advanced analytics. You'll have the opportunity to collaborate across teams, drive innovative strategies, and make a real impact on how we understand and serve our customers. Grow your career in a dynamic environment that values strategic thinking and data-driven decision making. Develop your skills while working with cutting-edge technologies and methodologies. Be part of a team that values your expertise and encourages continuous learning. As a Quant Analytics Senior Associate Customer Loyalty Analytics within the Data & Analytics organization, you will play a key role in supporting analytics projects across customer experience functions, channels, and products. You will work collaboratively with cross-functional teams to derive insights from customer journeys and implement strategies to improve the customer experience. Your work will span the full analytics lifecycle, from data development to delivering presentations of findings. We value inclusive, collaborative teamwork and a focus on driving business impact. You will help us turn data into actionable recommendations that matter to our customers and our business. Our projects range from trend analysis to prescriptive analytics, all centered on data mining, business judgment, and collaboration. You'll partner with Strategic and Analytics teams, leveraging advanced tools and methodologies to deliver insights. The team supports a variety of business units, providing opportunities to work on diverse and challenging projects. You'll be encouraged to stay current with the latest trends in AI and analytics, applying new techniques to enhance our capabilities. This role offers a unique opportunity to influence business decisions and customer outcomes. Job responsibilities Leverage analytical applications (SQL, Alteryx, Python, Tableau, Adobe Analytics, Competitive Intelligence) to analyze complex data sets Clean, transform, and interpret trends and patterns in data Facilitate identification of KPIs and conduct trend analysis, segmentation, and optimization Lead partnerships with Customer Experience Groups to advise on strategies and deliver actionable analysis Stay updated on AI, Machine Learning, and Generative AI trends to enhance analytical capabilities Prepare and deliver presentations with compelling data narratives for executive audiences Document data lineage and scope analytics projects Develop hypotheses and conduct data analysis to generate insights Collaborate with cross-functional teams to improve customer experience Present findings in regularly scheduled analytics meetings and Business Unit Reviews Required qualifications, capabilities, and skills 2+ years of related experience Bachelor's degree in a quantitative or related field Technical knowledge of data management, governance, big data platforms, and data architecture Structured thinker with effective written communication skills Ability to present fact-based recommendations clearly and concisely Superior written and oral communication skills Ability to communicate effectively with all levels of management and business partners Proactive and results-driven with a proven track record of execution Preferred qualifications, capabilities, and skills Master's degree or PhD in a relevant field Experience with advanced analytics tools and methodologies Familiarity with AI, Machine Learning, and Generative AI applications in analytics Experience delivering presentations to executive audiences Demonstrated ability to “tell a story” with data Experience working in cross-functional teams Strong business judgment and collaboration skills

The Relationship Management Sr. Associate plays a critical role in bridging marketing strategy and execution within the Card Marketing Activation and Transformation (CMAT) organization. As part of the Activation team, you will serve as the day-to-day relationship owner for a defined area of marketing strategy, ensuring seamless alignment between strategic priorities and execution readiness. We are looking for self-starters who thrive in changing environments, are comfortable with periods of intensity and calm, bring curiosity, creativity, and rigor to how we partner with our stakeholders, and are motivated to proactively identify ways to improve how we operate. You will work closely with both strategy marketing partners (external to the CMAT team) and internal execution and transformation partners, driving transparency, surfacing risks, and enabling smoother campaign activation. Job responsibilities Serve as day-to-day point of contact for a specific marketing team (e.g. customer marketing, brand, cobrand, acquisition), ensuring alignment across strategy, CMAT (Card Marketing Activation and Transformation), and downstream partners Build strong relationships with strategy marketing stakeholders while collaborating closely with internal execution and transformation teams Partner with data and analytics teams to establish partnership health dashboards and metrics, providing clear narrative insights and recommendations Identify bottlenecks and risks that impact campaign activation and work across teams to develop solutions and communicate impacts Contribute to cross-area initiatives (e.g. automation tools, new processes, reporting improvements) that strengthen execution across the organization Proactively identify and recommend process improvements that enhance effectiveness across marketing execution Stay current on new capabilities, tools, and processes, helping educate partners on their implications for campaign planning and execution Communicate effectively with senior leaders, distilling complex issues into clear, concise updates and recommendations Learn and support across other business units as needed, developing a broad understanding of how marketing strategy partnerships operate and flexing into adjacent workstreams with priority shifts Required qualifications, capabilities, and skills Bachelor's degree required 5+ years of business experience, minimum 2 years of relationship management Thrives in ambiguity and able to create structure and process from blank space Excellent communication skills with strong interpersonal skills in both verbal and written communication Experience in marketing operations, marketing strategy, project/program management, or consulting Strong organizational and problem-solving skills with the ability to manage multiple projects simultaneously Demonstrated ability to communicate effectively with senior stakeholders in both written and verbal formats Comfort working in fast-paced environment with flexibility to navigate ebbs and flows of workload Proven self-starter with the ability to operate independently, adapt to ambiguity, and ramp up quickly Creative and proactive mindset for identifying process improvements and driving adoption Preferred qualifications, capabilities and skills Strong collaboration skills with the ability to influence across teams without direct authority High degree of self-awareness, resilience, and a proactive, solution-oriented approach Experience creating and presenting in PowerPoint and Tableau Strong attention to detail with the ability to manage multiple priority initiatives concurrently

We are looking for a leader who is passionate about using data to accelerate product development, drive business growth, and improve the Chase customer experience. As a Data Owner Senior Associate, within the Card Data and Analytics Data Owner team, you will be a key part of the team helping us to deliver critical business initiatives and have data engineering skills where you will meticulously document and analyze data flows across various systems, ensuring seamless integration and consistency. You will also collaborate with stakeholders, provide valuable insights into data-related challenges and opportunities and continuous improvement in data processes. Job Responsibilities: Work closely with business analysts, data engineering, product teams, and other stakeholders to gather requirements, resolve data issues, and provide insights into data-related challenges and opportunities. Partner with key business leaders to promote understanding of data usage, provide subject matter expertise, and ensure data is well-documented and classified with appropriate metadata and execute data-related tasks, manage milestones, and address risks, bottlenecks, and inefficiencies in the data development lifecycle. Investigate data attributes and metrics, map their relationships and dependencies across systems, and assess their impact on business processes, reporting, and analytics and accurately document data flows, lineage, transformation, and movement across systems, ensuring clarity and comprehensiveness. Create and update relational data models to support current and future data architecture, business objectives, and data governance. Develop key performance indicators (KPIs) to measure progress toward data flow goals, and track work streams to ensure successful delivery and create plans for developing and delivering curated datasets to support strategic objectives, operations, analytics, AI/ML training, and reporting. Assist Data and Analytics leads by identifying and integrating required data into analytics platforms for project support. Identify, monitor, and mitigate data risks, including data protection, retention, destruction, storage, use, and quality and document and coordinate requirements for data accuracy, completeness, and timeliness; manage execution of tasks to comply with firm wide data integrity and protection policies. Required Qualifications, Capabilities, and Skills: Bachelor's degree required, with 7+ years of industry experience in a data-related field. Data Querying capabilities such as SQL, Python, or R, to develop and maintain data models and mappings. Proficiency in data engineering techniques, including data extraction, transformation, and loading (ETL) processes, to support robust data management and integration. Technical expertise in data management, data engineering, data pipelines (e.g. Data Flow Diagrams), data modeling (e.g. Entity Relationship Diagrams), data architecture, and governance, along with proficiency in data modelling tools (e.g. Erwin) and associated techniques. Experience with cloud platforms like AWS, Google, or Azure, and/or big data technologies such as Hadoop, Spark, Alteryx, Snowflake. Strong understanding of data quality, privacy, and security standards, and experience with data governance frameworks and tools. Proven ability to manage delivery across multiple work streams with varying timelines, ensuring our product and organization meet goals through effective execution via internal partnerships. Preferred Qualifications, Capabilities, and Skills: Subject matter expertise in business or product data or processes; Credit Card domain knowledge is a plus. Knowledge of industry best practices for data management and modelling.

Join our dynamic team to advance agile methodologies, fostering innovation and high-quality solution delivery in a collaborative environment. As an Agility Senior Associate in Consumer & Community Banking, you will contribute to the team by guiding and supporting solution delivery teams in adopting and adapting agile practices throughout the product development lifecycle. Leveraging your advanced knowledge of agile principles you will facilitate group discussions, decision-making processes, and collaborative activities to build continuous improvement and high performance. Your expertise in coaching, communication, and leadership will enable you to effectively manage complex projects, foster a culture of innovation, and enable the successful delivery of high-quality solutions. Job responsibilities Facilitate the adoption and adaptation of agile methodologies within teams and provide guidance, training, and support to propel continuous improvement and high performance Collaborate with technical and global teams to ensure seamless project execution and delivery Demonstrate a comprehensive understanding of multiple product development lifecycle stages, methodologies, and best practices Create an environment of collaboration within the teams that allows for open dialogue and productive solutions for resolving conflicts Enable agile project delivery by facilitating the prioritization of tasks and managing resources to effectively address complex situations to achieve project goals Analyze and interpret policies, identify key barriers, and apply your critical thinking skills to address challenges within the product development lifecycle Required qualifications, capabilities, and skills 3+ years of experience or equivalent expertise in a relevant domain, with a focus on guiding teams to adopt agile methodologies and practices Demonstrated expertise with Agile frameworks, supported by certifications such as such as Certified Scrum Master (CSM) or Agile Coaching (ICP-ACC) Hands-on experience with backlog management tools, JQL queries and dashboards in Jira or Confluence Experience in documentation in confluence, stakeholder management, and empowering and enabling teams to deliver high-quality results Knowledge of agile delivery and multiple agile approaches, including Scrum, Kanban, Extreme Programming, monitoring agility metrics; with the ability to guide teams through complex projects, emphasizing iterative progress and adaptability Demonstrated proficiency in facilitating group discussions, decision-making processes, and collaborative activities within teams to achieve product goals Showcase proficiency in agile delivery and agile approaches, with a developing ability to coach teams and strive for continuous improvement and high performance Preferred qualifications, capabilities, and skills Experience in working with globally distributed teams Proficient knowledge of SQL Demonstrated ability to guide teams through a transformation journey

Are you an independent and collaborative thinker with experience in designing, developing, and implementing engaging and effective learning experiences and videos for diverse audiences? Then this is the role for you! As a Senior Digital Learning Video Associate, you will have a pivotal role in designing, developing, and implementing engaging and effective learning experiences for diverse audiences. You'll lead end-to-end video production-storyboarding, scripting, shooting, editing, and post-production-to create high-impact multimedia content that brings learning objectives to life. Serving as the liaison with Subject Matter Experts (SMEs), you'll capture expert insights on camera and translate them into compelling visual narratives. You will explore innovative methods to improve learning retention, leveraging your instructional design, eLearning development, and video production skills. Adhering to established procedures and design standards, you'll craft solutions that resonate with the modern learner. Additionally, you will design and develop dynamic, responsive digital learning solutions using cutting-edge web technologies-ensuring optimal performance, speed, scalability, and seamless integration of rich video assets. Job Responsibilities Produce high-quality digital platforms, videos, and graphics by leveraging extensive experience with industry-standard applications such as Vyond, Figma, Synthesia, and Adobe Creative Cloud, including Premiere Pro, After Effects, Audition, Animate, Illustrator, and Photoshop. Apply design thinking, digital design, and agile development processes to recommend improvements to existing workflows. Actively contributes and collaborates within a team, iterating on solutions, demonstrating flexibility and adaptability, and exploring new tools and approaches to deliver solutions efficiently and at scale. Manage all aspects of learning development projects using agile methodologies, from needs analysis to implementation. Stay informed about emerging technologies and trends to bring fresh ideas to digital platform projects. Ensure quality control (QC) checks are conducted for all digital solutions, and that all training materials are thoroughly reviewed and approved by necessary stakeholders, adhering to established procedures and standards for design and accessibility. Engage with project sponsors, management, business stakeholders, and Subject Matter Experts (SMEs) to understand needs, provide recommendations, and develop learning products focused on enhancing employee experience and performance. Hold all project stakeholders accountable for content delivery, review, and approval deadlines, escalating issues as needed. Required qualifications, capabilities and skills 5+ years of proven expertise in Instructional design, specializing in the development of interactive e-learning modules that enhance learner engagement and retention through innovative design and collaboration with subject matter experts, complemented by experience in training Proficiency in digital multimedia tools including Adobe Premiere Pro, Adobe After Effects, Vyond, Figma, Synthesia, Adobe Captivate, and Camtasia Proficiency in the design, production, and editing of video-based learning while applying instructional design principles to engage learners and meet instructional objectives Demonstrated ability to swiftly learn and adapt to new tools and processes, with expertise in content development and effective management of multiple projects in a fast-paced, deadline-driven, and agile development environment Demonstrated ability to work both independently and collaboratively towards achieving desired outcomes, with strong skills in engaging in a proactive feedback process Strong time and project management skills, demonstrated by timely task completion and high-quality deliverables Experienced in and assist with the ongoing updates and improvements of the CMS, ensuring all content is optimized for performance and user engagement Your resume must include a comprehensive portfolio that showcases your instructional design, video production, and development skills, featuring an original high-quality videos using Adobe Premier, Adobe After Effects and/or Vyond. Preferred qualifications, capabilities and skills Bachelor's degree in instructional design, computer science, digital learning design technology, multimedia technology, or a related field is preferred, or equivalent extensive work experience Proficiency in multiple design and development tools/programs gamification, audio/video studio production and editing, generative content using artificial intelligence, 3D modeling, and Microsoft Office tools

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Senior Associate in Acquisition & Engagement Platform - Single Lending Desktop team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you will act as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job responsibilities Develops a product strategy and product vision that delivers value to customers Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability Acts as the Business Analyst for 1 or more sprint teams - including gathering, and documenting requirements, managing Agile metrics, and driving Agile ceremonies Build and manage key relationships by collaborating with lines of business, user community, engineering, architecture, and a diverse set of product teams across the enterprise to understand their needs and drive results Communicate effectively by representing the product in various settings with a range of stakeholders Serve as a center for knowledge and proactively solve problems Demonstrate deep curiosity about the product experience space and actively connect that curiosity and knowledge to teams that can effect change Required qualifications, capabilities, and skills 3+ years of experience or equivalent expertise in product management or a relevant domain area Advanced knowledge of the product development life cycle, design, and data analytics Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Demonstrated customer obsession with the ability to build and maintain strong, productive relationships with the line of business, user community, and engineering partners, and the ability to translate customer needs into clear product delivery requirements Strong team player and leader who inspires action and performance within their team and builds credibility across the enterprise Demonstrated ability to drive change through influence and collaboration across a matrix organization in a highly dynamic environment, with strong partnership, consulting, and influence skills Exceptional written and presentation skills Experience working in an Agile environment and with Agile project methodologies and tools, including JIRA; ability to navigate JIRA, create issues, and utilize advanced capabilities such as creating dashboards Knowledge of the Card Lending business, including Card Lending Services and Fraud Prevention Operations areas Experience eliciting and documenting requirements, building backlogs, and driving Agile ceremonies Preferred qualifications, capabilities, and skills Demonstrates innovation and creativity; generates new ideas and provides forward-thinking leadership Collaborates effectively with global teams, showing initiative and autonomy while functioning well in both in-person and virtual environments Adapts quickly to changing stakeholder or management direction, maintaining strong organization, and meeting tight deadlines

Bring your expertise to JPMorganChase. As a part of Fraud Strategy, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Fraud Strategy is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As an Associate within the Fraud Strategy Team, you will be responsible for designing and validating fraud strategies, capabilities, and processes including working with Product, Technology and Operations. Your role will require a deep understanding of the business, data analysis to understand root causes, and the use of analytics to design and implement solutions. You will play a pivotal role in promoting end-to-end solutions that mitigate risk while balancing the minimization of revenue loss, operating costs, and customer impacts. Job responsibilities Manage and enhance Fraud strategy to drive the intended tradeoff between fraud mitigation, financial performance, customer experience, and operational efficiency Regularly monitor fraud trends and customer frictions to identify opportunities to improve fraud strategy performance Leverage internal and external data sources and advanced analytic tools to drive accurate fraud detection Partner with product, technology, and operations to develop new capabilities for better detection and treatment by helping design solutions, develop requirements and test before and after implementations Collaborate closely with broader fraud strategy team and other cross functional teams to leverage best practice and ensure control and compliance Stay on top of the industry trends and adopt industry best practices Drive concise and effective oral and written communications with internal and external partners at different levels Required qualifications, capabilities, and skills MS degree and 2+ years (or BS degree and 4+ years) of experience in risk management/data analytics. Excellent collaboration and partnership skills with proven track record in working well with internal teams and external partners Ability to think strategically to come up with a vison for areas of responsibility, develop roadmaps and drive execution to balance short-term vs long-term solutions Strong knowledge of SAS, SQL, Python and MS Office required Strong analytical thought leadership with the ability to leverage AI and machine learning to drive effective and innovative solutions Strong process management and project management skills with the ability to drive capability development. Strong communication skills with the ability to communicate effectively and strategically to senior leaders and key stakeholders Demonstrated strong curiosity to learn and attention to details to drive analytical and execution quality Preferred qualifications, capabilities, and skills Relevant fraud experience preferred Product management experience is a plus To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).

This critical role offers broad exposure across key business areas and the opportunity to drive financial stewardship, operational excellence, and organizational effectiveness in support of the team's advocacy initiatives. As a Senior Associate of Finance & Compliance- Chief Business office, you will work with budget and compliance, and be instrumental in overseeing and managing the team's financial planning, tracking, and reporting, as well as ensuring adherence to all relevant compliance requirements. You will work closely with cross-functional partners to maintain transparency, accountability, and best practices in all budgetary and compliance matters. This is a fast-paced, evolving environment where your strong analytical, organizational, and communication skills will be highly valued. Key Responsibilities: Own the end-to-end budget process for cross-functional Advocacy, including planning, forecasting, tracking, and reporting. Oversee all compliance processes, ensuring adherence to firm policies, regulatory requirements, and internal controls. Drive continuous improvement in budget management and compliance practices, identifying and implementing process enhancements. Collaborate with finance, risk, and business partners to ensure accurate and timely budget submissions and compliance documentation. Prepare and present regular budget and compliance updates to senior leadership, ensuring transparency and accountability. Build relationships across teams and all levels to drive collaboration and project success. Support ad hoc projects and initiatives as needed in a dynamic, evolving environment. Manage the budget leveraged by multiple teams, making your work highly visible and impactful throughout the organization. Gain valuable insight into our financial processes, with direct exposure to Planning & Analysis (PnA) and Finance Analytics. Drive financial stewardship, operational excellence, and organizational effectiveness, supporting the team's advocacy initiatives, and influencing key business decisions. Required qualifications, capabilities, and skills: Minimum of 3 years' experience in budget management, compliance, or a related field within a fast-paced, dynamic, matrixed environment. Strong analytical and organizational skills, with the ability to manage multiple high-priority initiatives concurrently. Excellent written and verbal communication skills. Proven ability to build relationships across all levels of the organization. Self-starter who works independently and drives deliverables. Results-oriented, intellectually curious, with keen attention to detail and a bias towards action. Proficiency in Microsoft Office Suite (PowerPoint, Excel, Teams, OneDrive).

Bring your Expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As an Senior Associate within the Acquisitions team, you will play a pivotal role in identifying, assessing, and mitigating risks to ensure we operate within established risk parameters and achieve long-term performance goals for Chase Card Services. This position requires cross-functional collaboration, working closely with product, marketing, technology, and other teams. We are looking for someone who will bring energy, curiosity, a willingness to learn, and a desire to do the right thing. As part of the broader Card Acquisition Credit Risk Team, you will play a key role in shaping the future of our lending products. Job Responsibilities Develop and implement end-to-end Risk Criteria for Acquisition channels Lead comprehensive analytics to measure and challenge key strategic business initiatives and be able to independently generate solutions Provide thought leadership and lead initiatives end to end, including defining problem statements, identifying risks and opportunities, securing stakeholder buy-in, and bringing ideas to life Work independently and in teams to identify and assess performance trends, utilizing both statistical and data mining tools and quantitative methodologies Conduct root cause analysis to provide clear, actionable recommendations to leadership and various stakeholders Prepare and present detailed risk monitoring reports to senior management and stakeholders, ensuring clear communication of findings Support the development and maintenance of the company's risk management framework, ensuring compliance with regulatory requirements Monitor internal and external behavioral data along with public information on industry trends, regulatory changes, and credit risk management best practices to continuously improve risk management processes Follow a disciplined analysis approach to ensure recommendations taken to leadership and stakeholders result in correct decisions Required qualifications, capabilities, and skills: 3+ years of risk management or financial services experience Ability to translate complex analysis into practical solutions and create concise presentations with sound business conclusions Possess the drive to succeed, be results oriented, have high attention to detail, and independently make decisions Previous experience with either SAS, SQL, Python, or Tableau analytic tools (other coding languages would be considered) Experience partnering across different functions and possess independent decision-making skills Result oriented with high attention to detail and ability to lead projects Flexible and able to handle multiple tasks in a fast-paced changing environment Knowledge of financial procedures & principles and strong understanding of consumer lending Bachelor's degree in a relevant discipline like Statistics, Economics, or Finance Preferred qualifications, capabilities, and skills: Related quantitative discipline preferred Advanced degree in Mathematics, Statistics, Economics, Finance

Join our Card Product Configuration & Support team as a Senior Associate, where you'll leverage Generative AI (GenAI) to transform and automate processes within our Credit Card business. This role offers significant career growth and the opportunity to work on strategic, high-impact projects that drive efficiency and innovation. We are seeking a highly skilled Senior Associate to join our Card Product Configuration & Support team. This role is focused on developing and implementing Generative AI (GenAI) solutions-including Retrieval-Augmented Generation (RAG) and advanced model validation techniques-to enhance automation, decision-making processes, and reporting capabilities. You will work on strategic projects that drive transformation and efficiency across our Credit Card business, leveraging GenAI to deliver innovative solutions. Key Responsibilities Develop and implement GenAI solutions using Python to enhance automation and decision-making processes within the Card Product Configuration & Support team. Design, validate, and deploy Retrieval-Augmented Generation (RAG) solutions and knowledge base integrations, utilizing frameworks such as RAGAS for LLM model validation and performance monitoring. Work with state-of-the-art LLMs including GPT-4o, GPT-4.1, GPT-5, Claude (3.5, 3.7, 4), Llama, Mistral, Nova, BERT, and Transformer models. Collaborate with internal stakeholders to identify business needs and develop GenAI solutions that address client needs and drive transformation. Design and implement scalable and reliable data processing pipelines and deploy GenAI model inference services. Monitor and improve GenAI model performance through feedback, active learning, and advanced validation techniques (e.g., RAGAS). Integrate and work with AI Agents to automate workflows and enhance business processes. Collaborate with technology teams to deploy and scale GenAI models in production environments. Deliver written, visual, and oral presentations of GenAI findings to business and technical stakeholders. Stay updated on the latest advancements in GenAI, LLMs, and data science, and identify emerging techniques to drive ongoing enhancement. Ensure compliance with data privacy and security standards. Required Qualifications, Capabilities, and Skills Master's degree in a relevant quantitative field and 4+ years of data analytics experience. Advanced Python programming skills with experience writing production-quality code. Strong knowledge of language models, prompt engineering, model fine-tuning, domain adaptation, and RAG architectures. Experience with GenAI frameworks and tools, including RAGAS for LLM validation and knowledge base integration. Hands-on experience with deep learning frameworks such as TensorFlow and PyTorch. Familiarity with modern analytics tools (e.g., Tableau, Alteryx, UiPath, PowerApps) and data querying languages (e.g., SQL) is preferred. Exposure to a wide range of LLMs and GenAI models: GPT-4o, GPT-4.1, GPT-5, Claude (3.5, 3.7, 4), Llama, Mistral, Nova, BERT, Transformer models, and Anthropic models. Experience working with AI Agents and automation tools. Good understanding of data structures, algorithms, and statistics. Excellent communication skills and the ability to convey complex information to both technical and business audiences. Leadership and collaboration skills with a strong intellectual curiosity for solving business problems. Experience in the financial services industry is a plus.