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The differences between senior engineers and technical support senior engineers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a senior engineer, becoming a technical support senior engineer takes usually requires 1-2 years. Additionally, a senior engineer has an average salary of $108,743, which is higher than the $107,429 average annual salary of a technical support senior engineer.
The top three skills for a senior engineer include java, python and architecture. The most important skills for a technical support senior engineer are java, linux, and customer service.
| Senior Engineer | Technical Support Senior Engineer | |
| Yearly salary | $108,743 | $107,429 |
| Hourly rate | $52.28 | $51.65 |
| Growth rate | 2% | 10% |
| Number of jobs | 343,200 | 183,916 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 68% | Bachelor's Degree, 64% |
| Average age | 41 | 42 |
| Years of experience | 6 | 2 |
A senior engineer is responsible for overseeing all operations within a designated area. With years of experience and expertise, a senior engineer may take charge of establishing goals, deadlines, and budgets for a particular project. They must devise and implement strategies that would improve the quality of workflow and deliver significant results. Furthermore, a senior manager must also supervise a team of skilled engineers, leading them in the joint effort to reach the company's vision and mission, all while adhering to the safety standards and regulations.
A technical support senior engineer is primarily in charge of resolving complicated issues and concerns through calls and correspondence, ensuring efficiency and client satisfaction. Their responsibilities include coordinating with customer support staff to gather data, studying records of initial assessments, liaising with clients to identify their needs, utilizing their expertise to develop solutions, and maintaining records of all transactions. Furthermore, as a technical support senior engineer, it is essential to lead and serve as a mentor to others, all while implementing the company's policies and regulations.
Senior engineers and technical support senior engineers have different pay scales, as shown below.
| Senior Engineer | Technical Support Senior Engineer | |
| Average salary | $108,743 | $107,429 |
| Salary range | Between $82,000 And $144,000 | Between $82,000 And $140,000 |
| Highest paying City | San Mateo, CA | San Francisco, CA |
| Highest paying state | California | Delaware |
| Best paying company | Roku | PayPal |
| Best paying industry | Start-up | Telecommunication |
There are a few differences between a senior engineer and a technical support senior engineer in terms of educational background:
| Senior Engineer | Technical Support Senior Engineer | |
| Most common degree | Bachelor's Degree, 68% | Bachelor's Degree, 64% |
| Most common major | Electrical Engineering | Electrical Engineering |
| Most common college | Michigan Technological University | California State University - Long Beach |
Here are the differences between senior engineers' and technical support senior engineers' demographics:
| Senior Engineer | Technical Support Senior Engineer | |
| Average age | 41 | 42 |
| Gender ratio | Male, 89.1% Female, 10.9% | Male, 86.7% Female, 13.3% |
| Race ratio | Black or African American, 3.1% Unknown, 4.5% Hispanic or Latino, 7.9% Asian, 17.1% White, 67.2% American Indian and Alaska Native, 0.1% | Black or African American, 8.6% Unknown, 5.3% Hispanic or Latino, 15.0% Asian, 15.0% White, 55.8% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 5% | 11% |