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Senior production engineer vs product support engineer

The differences between senior production engineers and product support engineers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a senior production engineer, becoming a product support engineer takes usually requires 4-6 years. Additionally, a senior production engineer has an average salary of $115,075, which is higher than the $90,379 average annual salary of a product support engineer.

The top three skills for a senior production engineer include continuous improvement, technical support and SR. The most important skills for a product support engineer are product support, technical support, and troubleshoot.

Senior production engineer vs product support engineer overview

Senior Production EngineerProduct Support Engineer
Yearly salary$115,075$90,379
Hourly rate$55.32$43.45
Growth rate10%2%
Number of jobs94,542201,554
Job satisfaction--
Most common degreeBachelor's Degree, 78%Bachelor's Degree, 66%
Average age4241
Years of experience46

What does a senior production engineer do?

A senior production engineer supervises and improves plant and factory production. They manage engineering teams, update the manager about various issues, create safety protocols, and draw up strategies to enhance profit and production efficiency. Besides overseeing the production processes and ensuring the engineering teams perform quality work, senior production engineers also work hand-in-hand with other engineers to draw up programs that enhance the required labor, costs, and production. Moreover, these professionals identify, document, and report unsafe practices.

What does a product support engineer do?

A product support engineer is responsible for resolving technical issues of end-users regarding the products and services offered by the company. Product support engineers conduct troubleshooting operations for system failures and write resolution reports for reference. They also support the product analysts in improving the product's features and processes to prevent the reoccurrence of defects and maintain optimal performance. A product support engineer designs automation procedures and runs multiple diagnostic tests to ensure high-quality outputs and avoid operational delays.

Senior production engineer vs product support engineer salary

Senior production engineers and product support engineers have different pay scales, as shown below.

Senior Production EngineerProduct Support Engineer
Average salary$115,075$90,379
Salary rangeBetween $85,000 And $154,000Between $67,000 And $121,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaCalifornia
Best paying companyEp EnergyApple
Best paying industryEnergyTechnology

Differences between senior production engineer and product support engineer education

There are a few differences between a senior production engineer and a product support engineer in terms of educational background:

Senior Production EngineerProduct Support Engineer
Most common degreeBachelor's Degree, 78%Bachelor's Degree, 66%
Most common majorMechanical EngineeringElectrical Engineering
Most common collegeNorthwestern UniversityNorthwestern University

Senior production engineer vs product support engineer demographics

Here are the differences between senior production engineers' and product support engineers' demographics:

Senior Production EngineerProduct Support Engineer
Average age4241
Gender ratioMale, 87.8% Female, 12.2%Male, 80.7% Female, 19.3%
Race ratioBlack or African American, 4.3% Unknown, 3.9% Hispanic or Latino, 10.6% Asian, 14.9% White, 66.1% American Indian and Alaska Native, 0.2%Black or African American, 3.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 13.0% White, 69.4% American Indian and Alaska Native, 0.1%
LGBT Percentage4%5%

Differences between senior production engineer and product support engineer duties and responsibilities

Senior production engineer example responsibilities.

  • Participate and lead process hazard reviews (DSR/PSSR) and management of change (MOC) initiatives.
  • Design manufacturing processes and manage layouts of manufacturing plants, tools, jigs, and assembly lines.
  • Implement a KANBAN system for manufacturing which reduce wasteful production activities and achieve labor reductions.
  • Release production jobs from ERP system.
  • Design and prepare Mensa-4 completion including the AFE.
  • Preform QA testing of hardware and software systems.
  • Show more

Product support engineer example responsibilities.

  • Manage Jenkins security by providing specific access to authorize developers/testers using project base matrix authorization strategy.
  • Customize and support the real-time, reporting, and embed portions of the Linux base fleet management system.
  • Support PV & EMC test strategies.
  • Develop the user requirement by programming using java, jdbc.
  • Provide set up and configuration of ISP and browser on all windows platforms.
  • Used Java profilers and debuggers to tune performance of server and find memory leaks.
  • Show more

Senior production engineer vs product support engineer skills

Common senior production engineer skills
  • Continuous Improvement, 6%
  • Technical Support, 5%
  • SR, 5%
  • Lean Manufacturing, 5%
  • Process Improvement, 5%
  • Sigma, 4%
Common product support engineer skills
  • Product Support, 15%
  • Technical Support, 10%
  • Troubleshoot, 6%
  • Customer Service, 5%
  • Customer Support, 5%
  • Database, 4%

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