Post job

Senior technical supervisor vs supervisor, technical support

The differences between senior technical supervisors and supervisors, technical support can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a senior technical supervisor, becoming a supervisor, technical support takes usually requires 1-2 years. Additionally, a supervisor, technical support has an average salary of $87,039, which is higher than the $86,727 average annual salary of a senior technical supervisor.

The top three skills for a senior technical supervisor include technical support, R and ISO. The most important skills for a supervisor, technical support are customer service, customer satisfaction, and direct reports.

Senior technical supervisor vs supervisor, technical support overview

Senior Technical SupervisorSupervisor, Technical Support
Yearly salary$86,727$87,039
Hourly rate$41.70$41.85
Growth rate8%10%
Number of jobs75,080147,833
Job satisfaction--
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 51%
Average age4942
Years of experience42

Senior technical supervisor vs supervisor, technical support salary

Senior technical supervisors and supervisors, technical support have different pay scales, as shown below.

Senior Technical SupervisorSupervisor, Technical Support
Average salary$86,727$87,039
Salary rangeBetween $63,000 And $118,000Between $62,000 And $121,000
Highest paying City-New York, NY
Highest paying state-New York
Best paying company-Applied Materials
Best paying industry-Finance

Differences between senior technical supervisor and supervisor, technical support education

There are a few differences between a senior technical supervisor and a supervisor, technical support in terms of educational background:

Senior Technical SupervisorSupervisor, Technical Support
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 51%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at AlfredStanford University

Senior technical supervisor vs supervisor, technical support demographics

Here are the differences between senior technical supervisors' and supervisors, technical support' demographics:

Senior Technical SupervisorSupervisor, Technical Support
Average age4942
Gender ratioMale, 81.4% Female, 18.6%Male, 74.6% Female, 25.4%
Race ratioBlack or African American, 8.2% Unknown, 4.5% Hispanic or Latino, 15.6% Asian, 2.1% White, 68.3% American Indian and Alaska Native, 1.2%Black or African American, 11.1% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 10.6% White, 56.7% American Indian and Alaska Native, 0.4%
LGBT Percentage4%11%

Differences between senior technical supervisor and supervisor, technical support duties and responsibilities

Senior technical supervisor example responsibilities.

  • Manage business-technology relationships - responsible for facilitating actionable requirements gathering, design & architecture, implementation, and build to operate.
  • Coordinate testing and samples with different areas (QC, QA).
  • Perform QA checks to maintain quality.
  • Provide daily production assistance and QA support to site developers.
  • Conduct HVAC training with staff to maintain the facilities 56 heat pump systems.
  • Maintain and repair all public area and guest room furniture, plumbing, electrical, HVAC, tile and walls.
  • Show more

Supervisor, technical support example responsibilities.

  • Manage all network-relate issue resolution (Ethernet & TCP/IP).
  • Manage organizations ticketing queue and assign tickets as per establish SLA guidelines.
  • Manage new facility infrastructure architecture and engineering installation as well as existing facility technology upgrades and expansions.
  • Identify and resolve windows server, SQL and TCIP networking issues.
  • Program and troubleshoot POS terminals for check and gift card processing.
  • Use SQL to query client systems to troubleshoot data and configuration issues.
  • Show more

Senior technical supervisor vs supervisor, technical support skills

Common senior technical supervisor skills
  • Technical Support, 23%
  • R, 8%
  • ISO, 6%
  • FDA, 6%
  • Technical Training, 5%
  • QC, 4%
Common supervisor, technical support skills
  • Customer Service, 26%
  • Customer Satisfaction, 9%
  • Direct Reports, 5%
  • Customer Support, 4%
  • Performance Reviews, 3%
  • PCS, 3%

Browse installation, maintenance and repair jobs