Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time:Full Time Regular Your Role at Sephora: As an Operations Leader, you'll be a key driver of operational excellence-ensuring the store runs efficiently and supports an exceptional client experience. You'll lead the operations team, oversee inventory and merchandising, and coach others to perform at their best. If you're passionate about retail operations and love developing people, this is your moment to Belong to Something Beautiful.
Key Responsibilities
Lead with impact You'll directly impact store success as you oversee inventory management, replenishment, order fulfillment, and ensure operational standards are met
Drive brand presentation Lead visual merchandising, promotional events, and store maintenance to uphold Sephora's brand and drive sales
Support client experience Partner with the team to deliver exceptional service and contribute to achieving store goals
Coach and develop Guide and train team members to build a fulfilling path at Sephora while learning operational processes, selling behaviors, performance metrics, and company initiatives
Foster inclusivity and teamwork Help promote a culture of openness where everyone feels empowered
Uphold Sephora standards Follow company policies and help create a safe and enjoyable shopping experience for all
Flexible Scheduling and Reliability
Must meet the required minimum number of weekly shifts/ hours
Full Time: 30-40 hours/week
Be available during peak retail operations (nights, weekends and holidays)
Punctuality and consistent attendance
Qualifications/Experience
Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality
Proven ability to lead, coach, and develop teams to achieve goals
Strong attention to detail with excellent problem-solving and organizational skills
Effective time management and ability to prioritize in a dynamic environment
Excellent communication and interpersonal skills
Skilled at motivating teams and fostering a collaborative, goal-driven culture of accountability and success
Physically able to lift and carry up to 50 pounds as needed
While at Sephora, you'll enjoy
Inclusion & Belonging We pledge to create a beauty community where everyone's uniqueness is celebrated, respected, and honored.
Meaningful Rewards Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details can be found Here
$26.00 - $31.85/hr.. The actual hourly pay offered depends on various factors, including relevant qualifications and experience; and other legitimate, non-discriminatory business factors specific to the position and/or geographic location.
Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.
Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
$26-31.9 hourly 60d+ ago
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Open Jobs Sales and Service Leader - Full Time
Sephora 4.5
Sephora job in Temecula, CA
Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time:Full Time Regular Your Role at Sephora: As a Sales and Service Leader, you'll harness your love for beauty and become the leader you are meant to be. You'll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed goals. Through coaching, collaboration, and a passion for beauty, you'll help create a high-performing, inclusive environment where everyone thrives. If you're a natural leader with a client-first mindset, this is your moment to Belong to Something Beautiful.
Key Responsibilities
Lead and inspire Coach and empower team members to deliver exceptional client service and achieve sales goals
Drive performance Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations
Coach for growth Contribute to the ongoing success of your team by providing ongoing feedback and development to elevate team performance
Train and develop Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
Execute daily operations Assist with inventory, visual merchandising, and maintaining store standards
Foster inclusivity and teamwork Help promote a culture of openness where everyone feels empowered
Uphold Sephora standards Follow company policies and help create a safe and enjoyable shopping experience
Flexible Scheduling and Reliability
Must meet the required minimum number of weekly shifts/hours
Full Time: 30-40 hrs/week
Be available during peak retail operations (nights, weekends and holidays)
Punctuality and consistent attendance
Qualifications/Experience
Minimum 2 years of leadership experience in a retail, hospitality, or service environment
Proven ability to coach and inspire teams to achieve goals
Strong sales and client service skills
Excellent communication and interpersonal skills
Comfortable in a fast paced and dynamic environment
Quick learner with ability to absorb and share product knowledge and training
Physically able to lift and carry up to 50 pounds
While at Sephora, you'll enjoy
Inclusion & Belonging We pledge to create a beauty community where everyone's uniqueness is celebrated, respected, and honored.
Meaningful Rewards Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details can be found Here
$26.00 - $31.85/hr. The actual hourly pay offered depends on various factors, including relevant qualifications and experience; and other legitimate, non-discriminatory business factors specific to the position and/or geographic location.
Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.
Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
$26-31.9 hourly 4d ago
Data Analyst 2 (Hybrid - Seattle, WA or Riverside, CA)
Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time: Part Time Regular Your role at Sephora: As a Beauty Advisor, you'll be the face of Sephora-welcoming every client with warmth, confidence, and a passion for all things beauty. Through personalized consultations and expert product recommendations, you'll play a meaningful role in clients' confidence journeys. You're a beauty pioneer who embraces every shade-this is your moment to Belong to Something Beautiful.
Key Responsibilities
Deliver personalized beauty experiences Provide tailored consultations and product recommendations that meet each client's needs
Demonstrate product expertise: Share knowledge to educate and empower clients in their beauty journey
Stay ahead of trends Keep up with the latest beauty products, techniques, and trends to deliver relevant advice that keeps clients coming back
Drive results Sephora sets you up to thrive in your role so that you can exceed sales goals and key performance indicators
Maintain a beautiful space Support inventory, merchandising, and ensure a clean, organized, and welcoming environment.
Foster inclusivity and teamwork Help promote a culture of openness where everyone feels empowered
Uphold Sephora standards Follow company policies and help create a safe, secure, and enjoyable shopping experience
Flexible Scheduling and Reliability
Must meet the required minimum number of weekly shifts/ hours
Full Time: 30-40 hrs/week
Part Time: 15-29 hrs/week
Flex (as needed): 4-14 hrs/week
Be available during peak retail operations (nights, weekends and holidays)
Punctuality and consistent attendance
Qualifications/Experience
Previous experience and demonstrated ability to provide excellent service and develop strong client relationships in a retail, hospitality, or client-focused environment
A passion for beauty, trends, and empowering confidence
Excellent communication and interpersonal skills.
Team player who thrives in a collaborative, goal-oriented, and inclusive environment
Quick learner with the ability to absorb and share product knowledge
Physically able to lift and carry up to 50 pounds
While at Sephora, you'll enjoy
Inclusion & Belonging pledge to create a beauty community where everyone's uniqueness is celebrated, respected, and honored
Meaningful Rewards Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details can be found Here
$21.75 - $28.00/hr. The actual hourly pay offered depends on various factors, including relevant qualifications and experience; and other legitimate, non-discriminatory business factors specific to the position and/or geographic location.
Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.
Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
$21.8-28 hourly 4d ago
Open Jobs Assistant Store Manager, Houston Premium
Sephora 4.5
Sephora job in Cypress, CA
Hourly/Salaried: Salaried (Exempt) Job Type: Full Time Regular
Job Function: Stores - Leadership
Belong to Something Beautiful
At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together, we belong to something beautiful.
Ready to remove the compromise between passion and profession? As Assistant Store Manager, you'll be the heartbeat of your store, inspiring your team, customers, and community. Your career is your stage as you support store operations, lead and develop your team, and elevate the client experience.
What You'll Do:
Support Store Operations & Client Experience. Collaborate with the Store Manager to ensure smooth daily operations, delivering exceptional client experiences while driving sales and profitability in a fast-paced environment.
Inspire & Empower Teams. Lead with passion to coach, inspire, and empower your team to exceed expectations and performance goals, fostering growth, development and accountability.
Recruit & Cultivate Top Talent. Attract, hire, and onboard new talent, building a diverse and inclusive team that embodies Sephora's values and delivers the signature service clients love.
Champion Continuous Learning. Foster ongoing learning by delivering real-time coaching, actionable feedback, and ongoing support to maximize associates' potential.
Drive Performance Through Feedback. Conduct impactful performance appraisals for your team and provide real-time, actionable feedback and mentorship to support each team member's career journey and engagement.
Elevate Client Satisfaction. Consistently deliver outstanding service, skillfully resolve concerns, and actively drive engagement through loyalty programs and personalized experiences.
Ensure Operational Excellence. Uphold Sephora's standards by maintaining a visually inspiring, immaculate store environment and ensuring compliance with all policies, procedures, and brand guidelines.
Optimize Resources & Drive Growth. Drive results by optimizing inventory and staffing resources, adapting quickly to shifting priorities and opportunities in a vibrant, ever-changing retail landscape.
What You'll Bring:
Assistant Store Management Experience. Demonstrated success as a retail assistant manager in fast-paced, high-volume environments, consistently driving results and elevating team performance through hands-on leadership.
Exceptional Leadership & Business Acumen. Strong ability to recruit, inspire, and develop top talent to deliver outstanding results and foster an energetic, collaborative atmosphere.
Outstanding Communication & Interpersonal Skills. A history of building trust, clarity, and enthusiasm across teams and clients. Adept at delivering constructive feedback and facilitating open dialogue to support growth and high performance.
Passion for Coaching & Development. A genuine commitment to empowering teams through tailored mentorship, real-time coaching, and actionable feedback, cultivating a culture of learning and accountability.
Client-Centric & Growth Oriented. Deep experience creating memorable, personalized client experiences that build loyalty, while skillfully balancing operational priorities and driving business growth.
Where and How:
Location. This role requires on-site work at 29300 Hempstead Rd, Cypress, TX 77433, United States (US).
Availability. This role requires availability including evenings, weekends, and holidays.
Physical Requirements. This role requires the ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand and walk the sales floor for the entire shift, and work in a fragrance-filled environment. You must be able to handle and apply products to clients-with or without accommodation.
What You'll Get:
The annual base salary range for this position is $64,400.00 - $74,908.00. The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant's qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. This job will be posted for a minimum of five days.
Caring Community. You'll lead your store like a community - where everyone feels seen and supported - building confidence among your team and positively impacting clients.
Fulfilling Path. Every step in your journey matters along our dynamic career paths. We celebrate the little wins on the way to the big ones as you grow in your own way.
Meaningful Work. With a cultivated passion for beauty, your career is your stage. We'll give you the environment and support your need to do more than sell products; you'll contribute to the transformation of your team, customers, and community.
Rewards as Unique as You:
Some benefits have eligibility requirements and may depend on job classification and length of employment.
Health. Choose a healthcare plan to fit you and your dependents' needs with medical, dental, and vision coverage. Sephora also fully covers our employees' disability and life insurance.
Wealth. We offer a competitive 401k with 4% match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan, where your student loan payments qualify to earn the 401k match from Sephora.
Balance. Leading a store is exciting and dynamic, so we make sure you can recharge with vacation paid time off, sick paid time off, and protected leave.
Growth. No two stores or leaders are the same. With access to training, tuition reimbursement, and leadership development, you'll be guided on a dynamic career path.
Perks. Think you've tried it all? Enjoy a 30% discount on all merchandise/services, opportunities for free product or “gratis,” and flash sale discounts on LVMH brand products.
Support. You don't just lead a team that cares - you're part of a team that cares. Tap into free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching.
Sephora values a diverse and inclusive workplace and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.
Sephora will consider all qualified applicants, including those with arrest and conviction records in a manner consistent with the requirements of all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Join Us and Belong to Something Beautiful
$64.4k-74.9k yearly 18d ago
Hollister Co. - Key Lead, Mission Viejo
Abercrombie & Fitch Co 4.8
Mission Viejo, CA job
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.
At Abercrombie & Fitch Co., we lead with purpose and always put our people first.
Job Description
The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
What You'll Do
Open and Closing Routines
Product Knowledge & Brand Awareness
Business Understanding
Proactive Thinking
Attention to Detail
Register/Point of Sales use
Asset Protection
Visual Displays
System Skills
Work Schedule Requirements
* Schedule will vary weekly but should expect to work at least 12-16 hours per week.
* Required availability on Saturdays and Sundays as well as certain holidays.
* In addition, during peak timeframes, hours will increase to support the needs of the business.
Qualifications
What it Takes
Education- High School Diploma/ G.E.D. equivalent preferred
Retail Experience- At least 1 year of retail experience is preferred.
Supervisor/ Managerial Experience- No supervisory/ management experience is required.
Customer Focus
Communication
Interpersonal Interaction
Fashion Trend Knowledge
Outgoing
Assertiveness
Adaptability/Flexibility & Stress Tolerance
Poise & Ambition
Multi-Tasking
Applied Learning
Work Ethic
Omni Channel Services
Additional Information
What You'll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
Quarterly Sales Incentive Bonus
Merchandise Discount
Flexible Schedule
Opportunities for Career Advancement
Opportunity to Become a Brand Affiliate
Training and Development
A Global Team of People Who'll Celebrate you for Being YOU
The starting rate for this position is $19.70 per hour (i.e., the recruiting pay range for this position is $19.70 - $19.70 per hour). The starting rate and range may be modified in the future
FOLLOW US ON INSTAGRAM @LIFEATANF
Abercrombie & Fitch Co. is an Equal Opportunity employer
$19.7-19.7 hourly 1d ago
Multi Brand Advisor I
Ulta Beauty, Inc. 4.3
Orange, CA job
Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.
If you seek greater purpose-a place of vision, mission, and lived values-where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.
GENERAL SUMMARY & SCOPE
The Multi-Brand Advisor (MBA) is responsible for maximizing sales in focused brands under the Estee Lauder Companies (including color cosmetics, skincare, and fragrance) by engaging guests to determine their individual needs and assisting guests in the selection and purchase of merchandise. All responsibilities are done while maintaining overall store standards, including cleanliness and replenishment. The MBA represents the image, products, and culture of Ulta Beauty and the brands they support, which include MAC, Clinique and Estee Lauder, to the Ulta Beauty guest. This position supports the Experience Manager (EM) through a focus on performance (service/retail sales and in-store events), people (guest service and associate culture), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.
PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions)
The MBA is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
* Meet or exceed focused MAC, Clinique, and Estee Lauder brand sales and clientele goals, and contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty (including credit), retail shrink and omni-channel sales as set by Ulta Beauty for the store.
* Build the business by achieving sales targets, using all levers such as product services and data capture to build guest loyalty, recruit new guests, and grow guest return rate.
* Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests on the sales floor.
* Ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging every guest, personalizing service to their needs, offering samples, recommending complementary products and/or services, and informing guests of current promotions, events and services within the store.
* Build, maintain, and successfully provide superior service to every guest, every day to grow a customer list for MAC, Clinique, and Estee Lauder brand sales.
* Courteously handle sales, refunds, and exchanges.
* Have solid knowledge of the MAC, Clinique and Estee Lauder brands within the store, their heritage and know-how, and share knowledge with guests and the team.
* Perform makeup applications, skincare analysis and product demonstrations with guests to drive sales and the guest experience.
* Grow and enhance business by demonstrating and executing exclusive product demonstrations.
* Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals for the MAC, Clinique, and Estee Lauder brands and the store.
* Remain informed and participate in promotions and marketing initiatives within the brand and throughout all categories/departments of the Ulta Beauty store.
* Use the provided clientele system to obtain guest information; follow up consistently with guests after sales and/or sampling to build loyalty and grow the business.
* Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
* Maintain prompt, regular attendance.
People
* Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served.
* Maintain strong relationships with MAC, Clinique, and Estee Lauder brand partners through participation in required trainings and the execution of in-store events and promotions.
* Address and successfully resolve guest concerns according to Ulta Beauty philosophy and standards.
* Collaborate with managers and associates throughout the store to help grow the business.
* Attend seasonal seminars hosted by Education Executives and regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive MAC, Clinique, and Estee Lauder brand sales performance.
Process
* Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards.
* Know and understand the opportunities related to MAC, Clinique, and Estee Lauder products within Ulta Beauty.
* Model brand image and expectations by adhering to the Ulta Beauty dress code, including wearing brand assets as directed.
* Drive sales by keeping assigned work area replenished, signed and faced, and ensuring testers are available and maintained in compliance with hygiene standards.
* Maintain outstanding store operational standards, including cleanliness of the MAC, Clinique and Estee Lauder brand area(s), and any additional assigned area, including the salesfloor, restrooms, cashwrap, backroom, and break area.
* Participate in completing merchandise resets, planograms, marketing displays, physical inventory procedures, and the processing of shipment.
* Protect company assets by following loss prevention best practices and providing exceptional guest service.
* Execute other operational tasks as directed.
JOB QUALIFICATIONS
Education
* High school diploma is preferred
* Cosmetology or demonstrator license where required by applicable state law
Experience
* Cosmetics artistry experience preferred
Skills
* Demonstrate a passion for and significant competency in sales, products, and service
* Ability to build and maintain strong customer relationships
* Ability to work independently and as part of a team
* Ability to positively and proactively handle guest concerns and prioritize multiple tasks in a fast-paced environment
* Strong verbal communication and interpersonal skills
SPECIAL POSITION REQUIREMENTS
* Work a flexible schedule to include days, evenings, weekends, and holidays
* Attend brand sponsored trainings
WORKING CONDITIONS
* Frequent mobility during shift
* Frequent standing, bending, pulling, pushing, reaching, and twisting during shift
* Continuous lifting and/or moving up to 10 lbs. during shift
* Continuous coordination and manipulation of objects during shift
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
Ulta Beauty is proud to be an Equal Opportunity employer, and we encourage people from underrepresented backgrounds to apply. We do not discriminate based upon race (including traits associated with race, such as hair texture and protective hairstyles like braids, locks, and twists), color, religion, creed, sex (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), sex stereotyping (including assumptions about a person's appearance or behavior, gender roles, gender expression, or gender identity), gender, gender identity, gender expression, status as a transgender or transsexual individual, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status (including honorable discharge from military service), reproductive health decisions, familial status, refugee status, citizenship status, sexual orientation, genetic information, or any other legally protected status of an individual.
The pay range for this position is $20.00 - $30.00 / Hour. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Eligible associates may also earn overtime pay as required by applicable law. Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: *****************************
ABOUT
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
$20-30 hourly 31d ago
Barista, Ralph's Coffee, Fashion Island
Ralph Lauren 4.5
Newport Beach, CA job
Ref #: W171329 Department: Hospitality City: Newport Beach State/Province: California Workspace Description Shift: Pay Range: The pay range for this job is $15.95 - $22.05 per hour; actual pay is dependent on experience and geographic location. We will meet minimum wage and/or any other applicable legal pay requirements based on city, county, and state requirements.
Benefits: Base pay is only one part of our employee value proposition, which includes a robust benefits package, above-market time off, hybrid working arrangements, incentive compensation, where applicable, and varied learning opportunities.
Pay Range Max
22.05
Pay Range Min
15.95
Company Description
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Position Overview
This position contributes to the success of Ralph Lauren Coffee by providing customer service to exceed customers' expectations. This job is vital to our company's success by providing customers with prompt service, quality beverages & products, and maintaining a clean and comfortable store environment. All team members are expected to model and act in accordance with Ralph Lauren Corporation policies.
Essential Duties & Responsibilities
* Greets customers and takes orders; processes cash and credit card transactions.
* Prepares and serves hot and cold beverages according to brand specifications and the customers' requests.
* Serving prepared foods & pastries.
* Delivers customer service to exceed customers' expectations by responding to their needs with a sense of urgency.
* Ability to multitask and remain calm during periods of high volume to keep store operating to standard and to set a positive example for the team.
* Maintains appearance of location ensuring product is stocked to appropriate levels and all areas are properly cleaned and sanitized
* Keeps equipment operating by following operating instructions.
* Maintains safe and healthy work environment by following organization standards and sanitation regulations.
* Communicates effectively with store manager regarding store, employee and customer needs.
* Communicate customer feedback to managers and recommend new menu items
* Maintains a positive attitude towards guests, customers, clients, co-workers, etc.
* Maintain regular and consistent attendance and punctuality
* Other duties and tasks as assigned by manager.
Experience, Skills & Knowledge
* Must have several years of experience as a barista or in a related position
* Demonstrates excellent customer service and interpersonal skills, both written and verbal.
* Available to work flexible hours including: Early mornings, evenings, weekends, nights and/ or holidays.
* Must be able to stand for long periods of time and requires occasional lifting, carrying, pushing, pulling of up to 25 lbs.
* Passionate about Coffee
* A passion for hospitality and guest service
* An outgoing and energetic disposition
* A polished and stylish presence
* Strong verbal and written communication skills
* Proficiency with various POS's is Preferred
Ralph Lauren will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance laws. Please note background checks will be evaluated individually.
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$16-22.1 hourly 59d ago
Retail Customer Service & Sales Floor Support - San Clemente Plaza Rack
Are you ready to thrive in a fast-paced, high-energy environment? As a Nordstrom Rack team member, you'll be continuously moving and collaborating with teammates to create a welcoming and inclusive atmosphere for all customers. You'll ensure a quick and easy customer experience and keep the store clean and clutter free. Flexibility is key, as you may occasionally work in different areas of the store to maintain the cleanliness of the floor and stockrooms and help customers find great deals.
We have roles available in Sales, Customer Service, Stock, and Fulfillment departments. Apply now and discuss which role interests you most during the interview process.
A day in the life for Sales and Customer Service …
* Work with the team to ensure the salesfloor stays "runway ready", and is sized and filled in through re-merchandising and straightening throughout the day
* Assist customers when cashiering with a variety of transactions across different platforms (in-store, online and mobile), which includes operating a point-of-sale system, bagging items of all size, handling bulky sometimes heavy items including boxes, and ensuring a seamless and friendly experience
* Create a smooth fitting room experience when supporting as a fitting room attendant by greeting and assisting customers and sorting and returning clothing to the floor
* Create a clean and clutter-free customer experience by sorting and returning clothing to the salesfloor
* Keep the stockrooms organized and ensure merchandise is properly checked in and accurately ticketed
* Demonstrate expertise in all technologies used in the store environment
* Adhere to all operational, merchandise and asset protection standards
* Promote initiatives like our Nordstrom Rewards program
A day in a life for Stock Support and Fulfillment…
* Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments
* Fulfill customer orders in a timely manner following quality standards
* Prepare and ship customer's orders following quality, packing and shipping standards
* Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes
* Assist in maintaining clean and organized selling floors and stockrooms
* Provide general support to the store, e.g. set up special events, organize backroom, markdowns, and relocate store fixtures
You own this if you have…
* Clear, effective communication with strong interpersonal skills
* Accountability, initiative and a high level of ownership
* Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment
* The ability to work a flexible schedule based on business needs
* Physical Requirements:
* Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.
* Frequent use of hands for grasping, fine manipulation, pushing and pulling
* Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.
* Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds
* Stock and Fulfillment Only: Frequently lift and carry up to 25 pounds and occasionally up to 50 pounds
We've got you covered…
Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
* Medical/Vision, Dental, Retirement and Paid Time Away
* Life Insurance and Disability
* Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ******************
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines.
2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Applications are accepted on an ongoing basis.
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
$18.30 - $19.00 Hourly
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: ************************************************************************
Youtube Link: *****************************************
$18.3-19 hourly Auto-Apply 4d ago
Retail Leadership Training Program - Fashion Island
Beauty Services Licensed Esthetician - South Coast Plaza
Nordstrom Inc. 4.5
Costa Mesa, CA job
The ideal candidate for Esthetician provides professional services such as specialty facials, body waxing, brow and lash tinting, body scrubs and corrective treatments. This individual works to provide clients a soothing spa experience. A day in the life…
* Provide top-quality service every time in services
* Facilitate consistent and time-effective appointment scheduling
* Effectively recommends home care regimens in between services
* Build a clientele portfolio and encourage customers to schedule appointments
You own this if you…
* Build great relationships with customers and co-workers through stellar communication and follow-through
* Have 1+ years of experience providing a quality esthetician experience
* Thrive in a fast-paced environment thanks to your attention to detail, strong problem-solving skills and your ability to juggle competing priorities
* Proof of all required licensing by the state
We've got you covered…
Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
* Medical/Vision, Dental, Retirement and Paid Time Away
* Life Insurance and Disability
* Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ******************
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines.
2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Nordstrom keeps job postings open for at least one day after the posting date.
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
$21.40 - $21.40 Hourly
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: ************************************************************************
At Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typically range from 3% to 14.5%. The commission Beauty and Men's Fragrance sales roles typically receive is 3%.
$21.4-21.4 hourly Auto-Apply 18h ago
Part Time Brand Ambassador
Ralph Lauren 4.5
Ontario, CA job
Ref #: W172481 Department: Retail City: Ontario State/Province: California Workspace Description Shift: Pay Range: The pay range for this job is $15 - $21.13 per hour; actual pay is dependent on experience and geographic location. We will meet minimum wage and/or any other applicable legal pay requirements based on city, county, and state requirements.
Benefits: Base pay is only one part of our employee value proposition, which includes a robust benefits package, above-market time off, hybrid working arrangements, incentive compensation, where applicable, and varied learning opportunities.
Pay Range Max
21.13
Pay Range Min
15
Company Description
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Position Overview
Part-Time Brand Ambassadors have a customer first mindset and are passionate about providing a personalized and inspiring shopping experience that exceeds the customer's expectations. Success is achieved by being a team player who is curious, resourceful, and exemplifies inclusivity.
Brand Ambassadors are the entry point for future Leadership roles within Ralph Lauren where you can begin to write your Next Great Chapter.
Essential Duties & Responsibilities
* Motivated to drive their business day to day and achieve daily, weekly, monthly sales goals.
* Proactively drives business through focusing on the customer at the core of all decisions
* Supports company initiatives
* Participates in team training to execute business results
* Utilizes "More Ways to Shop" to drive business results and supports use of new technology
* Represents the customer experience expectations in store
* Delivers a consistent experience aligned to RL Brand expectations by supporting the company and store vision
* Champion of RL core values
* Supports a collaborative environment with the customer at its core
* Engages in networking to start to build a clientele
* Provides on going feedback to Management on successes and opportunities
* Strengthen customer connectivity with alternative paths to purchase by supporting alternative purchasing processes - Gladly, Click to Zoom, JRNI, Ship to Home.
* Broaden customer accessibility to product discovery - QR codes, digital catalogs, virtual stores.
* Provides necessary feedback to Management on category opportunities or needs.
* Ensures sales floor and all store standards are met at all time.
Experience, Skills & Knowledge
* Retail experience or similar industry experience in a complex, high-volume or high-profile specialty environment preferred
* Ability to effectively communicate with customers and store personnel
* Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift/climb up to 30 lbs. and climb moderately
* Ability to operate the register, stand, move and walk for multiple hours
* Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
* Ability to build and maintain positive working relationships with customers, management and co-workers.
Ralph Lauren will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance laws. Please note background checks will be evaluated individually.
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$15-21.1 hourly 7d ago
Abercrombie & Fitch - Key Lead, SoNo Collection
Abercrombie & Fitch Co 4.8
Norwalk, CA job
Company DescriptionAbercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.
At Abercrombie & Fitch Co., we lead with purpose and always put our people first.
Job DescriptionThe Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
What You'll Do
Open and Closing Routines
Product Knowledge & Brand Awareness
Business Understanding
Proactive Thinking
Attention to Detail
Register/Point of Sales use
Asset Protection
Visual Displays
System Skills
Work Schedule Requirements
* Schedule will vary weekly but should expect to work at least 12-16 hours per week.
* Required availability on Saturdays and Sundays as well as certain holidays.
* In addition, during peak timeframes, hours will increase to support the needs of the business.QualificationsWhat it Takes
Education- High School Diploma/ G.E.D. equivalent preferred
Retail Experience- At least 1 year of retail experience is preferred.
Supervisor/ Managerial Experience- No supervisory/ management experience is required.
Customer Focus
Communication
Interpersonal Interaction
Fashion Trend Knowledge
Outgoing
Assertiveness
Adaptability/Flexibility & Stress Tolerance
Poise & Ambition
Multi-Tasking
Applied Learning
Work Ethic
Omni Channel ServicesAdditional InformationWhat You'll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
Quarterly Sales Incentive Bonus
Merchandise Discount
Flexible Schedule
Opportunities for Career Advancement
Opportunity to Become a Brand Affiliate
Training and Development
A Global Team of People Who'll Celebrate you for Being YOU
FOLLOW US ON INSTAGRAM @LIFEATANF
Abercrombie & Fitch Co. is an Equal Opportunity employer
$91k-115k yearly est. 20d ago
Co Manager
Ulta Beauty, Inc. 4.3
West Covina, CA job
Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.
If you seek greater purpose-a place of vision, mission, and lived values-where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.
GENERAL SUMMARY & SCOPE
The Co-Manager (CM) is responsible for leading through Ulta Beauty's mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth for the store. The CM leads the Operations Manager (OM) and is accountable for all operational aspects of a single retail store. This position provides a developmental experience for leaders who demonstrate potential to do more. This leader drives their store's business through a focus on performance (sales, service, and expense control), people (talent acquisition, training, and development), and process (operating procedures and compliance standards). This position requires a passion for process excellence, a drive for results, and the ability to lead, influence, and develop their team.
PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions)
The CM is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
* Promote a culture of accountability to meet or exceed the store's goals related to retail and service sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store.
* Drive company profitability through operational excellence, top-line sales growth, and expense control.
* Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload (e.g., shipment, replenishment, cycle counts, Destroy In Fields (DIFs), Return to Vendors (RTVs), planograms, inventory, and ad set processes) on time, and within payroll budget.
* Review, analyze, and react to Ulta Beauty's financial and operational reporting, including store visit and audit results, regularly and in a timely manner.
* Leverage company programs, tools, and resources to drive improvements to meet Ulta Beauty's goals for the store.
* Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience.
* Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
* Maintain prompt, regular attendance as the CM and hold store associates accountable to the Ulta Beauty attendance policy.
People
* Attract, hire, and retain a diverse team of top talent, and efficiently address any staffing needs and open positions for the store.
* Build a highly engaged team at the store that embodies the Ulta Beauty brand through effective collaboration, open and honest communication, and prioritization of work.
* Create an inclusive environment that inspires and encourages the growth and engagement of associates.
* Support all aspects of manager and associate professional development, including training, providing individualized competency-based feedback and coaching, performance reviews, succession planning, and individual development plans to enable continuous development and drive sales performance.
* Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
* Ensure direct reports regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
* Model a culture of teamwork and operational excellence by working alongside the leadership team, establishing priorities, providing clear direction and support, and sharing best practices.
* Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching, and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goals (APGs) metrics for the store.
Process
* Be knowledgeable of and ensure compliance with Ulta Beauty policies, procedures, and standards.
* Adhere to and enforce Ulta Beauty's dress code.
* Ensure the execution of all operational focuses, inclusive of the inventory life-cycle related processes (e.g., truck, shipment, cycle counts, inventory, damages, testers, and Return to Vendors) as well as ad set and planogram processes.
* Use the company's scheduling tool as directed to schedule the right associates, in the right places, at the right times in order to provide an exceptional guest experience, reduce loss, and execute company directives.
* Use the company's task management tool as directed to prioritize the execution of store workload, ensuring full leadership adoption and compliance with company policy.
* Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management, and loss prevention.
* Execute day-to-day inventory control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary.
* Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks.
* Utilize company programs, tools, and resources to drive store improvements.
* Regularly communicate and provide feedback to field leadership on business trends and opportunities, events, operational challenges, merchandise needs, and competitive landscape for their store.
JOB QUALIFICATIONS
Education
* Bachelor's degree is preferred
Experience
* 2-3+ years of fast-paced, retail management, or other relevant work experience
* Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense
* Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives
* Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing a team
Skills
* Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices)
* Excellent written and verbal communication
* Strong collaboration and interpersonal skills
* Strong organizational skills to manage multiple tasks
* Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable
SPECIAL POSITION REQUIREMENTS
* Work a flexible, full-time schedule to include days, evenings, weekends, and holidays
* Attend off-site meetings, which may require overnight travel
WORKING CONDITIONS
* Continuous mobility throughout the store during shift
* Frequent bending, pushing, reaching, twisting during shift
* Frequent lifting and/or moving up to 10 lbs. during shift; ability to lift and/or move up to 40 lbs.
* Continuous coordination and manipulation of objects during shift
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
ABOUT
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
$63k-104k yearly est. 4d ago
Guest Coordinator
Ulta Beauty, Inc. 4.3
San Marcos, CA job
Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry's most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging-even as they're plotting a bold, strategic course of exciting innovations destined to revolutionize the industry.
Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability.
We are the future of beauty services. Be part of the transformation.
GENERAL SUMMARY & SCOPE
The Guest Coordinator is responsible for engaging with guests and promoting the Ulta Beauty services business through one-on-one guest interactions, both over the phone and in-person. They represent the image, products, and culture of Ulta Beauty and support the Experience Manager (EM) and Assistant Services Manager (ASM) through a focus on performance (service/retail sales and in-store events), people (guest service and associate culture), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate salon services and product knowledge.
PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions)
The Guest Coordinator is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
* Contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty (including credit), retail shrink, and omni-channel sales as set by Ulta Beauty.
* Provide exceptional guest service by acknowledging all Ulta Beauty guests in the Salon, Haircare, and Skincare areas of the store and offering friendly, prompt, and courteous service.
* Courteously handle sales, refunds and exchanges.
* Support the services team by answering salon phone calls, addressing and resolving guest concerns, managing the services booking system, guest records and salon traffic flow, and suggesting add-on services when booking appointments and interacting with guests in the store and salon.
* Build the services business by informing guests of current promotions and events and confidently inviting them to try services (inclusive of boutiques and salon) while providing knowledgeable, professional product and service recommendations to guests.
* Influence and support service providers in the execution of their daily appointment pages, rebooking, and new guest acquisition behaviors.
* Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.
* Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
* Maintain prompt, regular attendance.
People
* Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served.
* Create awareness around stylists' personal goals through communication and collaboration with the entire team to drive success.
* Develop guest relationships through in-person and over-the-phone interactions and provide appropriate retail and service recommendations.
* Identify guests' needs by observing consultations and ensuring each service guest receives a 360° experience.
* Collaborate with managers, associates, stylists, and skin therapists throughout the store to help grow the business and support a well-rounded guest experience.
* Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering exceptional guest service.
* Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and salesfloor.
* Attend mandatory trainings and meetings to enable continuous professional development.
Process
* Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards.
* Adhere to Ulta Beauty's dress code.
* Support the services team with ensuring all safety, sanitation, and infection control procedures are being followed before, during, and after services; always ensure compliance with state board guidelines.
* In partnership with the EM, utilize the Ulta Beauty scheduling tools (e.g., services booking system, payroll management tools, Scheduling Opportunities Worksheet, and peak 25 hours) to recommend schedule adjustments that will maximize results.
* Communicate any supply needs to the EM, ensuring guest-readiness at all times.
* Contribute to maintaining outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned area.
* Protect company assets by following loss prevention best practices and providing exceptional guest service.
* Execute other operational tasks as directed.
JOB QUALIFICATIONS
Education
* High school diploma is preferred
Experience
* 1 year of relevant work experience or equivalent combination of education and relevant work experience
Skills
* Proficient with basic technology (e.g., Point of Sale system, Apple devices, Services Booking System)
* Demonstrate significant competency in sales, products, and service
* Ability to build and maintain strong customer relationships
* Strong communication skills
* Ability to troubleshoot
* Ability to work independently and as part of a team
SPECIAL POSITION REQUIREMENTS
* Work a flexible schedule to include days, evenings, weekends, and holidays
WORKING CONDITIONS
* Continuous mobility throughout the store during shift
* Frequent standing, bending, pulling, pushing, crouching, reaching, stooping, and twisting during shift
* Continuous lifting and/or moving up to 10 lbs. during shift
* Continuous coordination and manipulation of objects during shift
* Frequent use of a computer, telephonic devices, and related office supplies
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
The pay range for this position is $16.90 - $21.50 / Hour. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Eligible associates may also earn overtime pay as required by applicable law. Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: *****************************
ABOUT
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
$16.9-21.5 hourly 24d ago
Brow Waxing Expert
Ulta Beauty, Inc. 4.3
Chino Hills, CA job
Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry's most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging-even as they're plotting a bold, strategic course of exciting innovations destined to revolutionize the industry.
Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability.
We are the future of beauty services. Be part of the transformation.
GENERAL SUMMARY & SCOPE
The Arch Expert (AE) is responsible for maximizing sales in the Benefit brand by engaging guests to determine their individual needs, assisting guests in the selection and purchase of merchandise and performing short services, including eyebrow/facial waxing and tinting. They represent the image, products, and culture of the brand to the Ulta Beauty guest and support the Experience Manager (EM) through a focus on performance (service/retail sales and in-store events), people (guest service), and process (operating procedures and compliance standards). This position requires an active license in Esthetics or Cosmetology (as required by law), exceptional guest service, and the aptitude to learn and communicate product knowledge.
PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions)
The Brow Waxing Expert is a champion of Ulta Beauty's mission, vision and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
* Meet or exceed Benefit brand sales and service goals,and contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty (including credit), omni-channel, and retail shrink as set by Ulta Beauty.
* Ensure each guest receives exceptional service by greeting and engaging every guest, personalizing service to their needs, and recommending complementary products, samples, and services.
* Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience.
* Perform short services at the Brow Bar, including (but not limited to), eyebrow and facial waxing, tweezing, eyebrow tinting, strip lash applications, and threading in accordance with all of Ulta Beauty's policies and procedures.
* Use appointment book or system to book guests' appointments for initial services, return services, and events.
* Meet average sales per labor hour and sales to service ratio goal.
* Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
* Maintain prompt, regular attendance.
People
* Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served.
* Regularly participate in ongoing Benefit and Ulta Beauty training, including training parties, team meetings, and brand and category education, to enable continuous professional development and drive sales performance.
* Build and maintain strong customer relationships and an active clientele portfolio for Benefit brand services.
* Maintain strong relationships with Benefit brand partners through participation in required trainings and the execution of in store events and promotions.
* Create and maintain partnerships with Prestige consultants and salon professionals to promote teamwork and a high level of customer service.
* Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests on the salesfloor.
* Collaborate with managers and associates throughout the store to help grow the business.
Process
* Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards.
* Follow all safety, sanitation, and hygienic procedures before, during and after services; always ensure compliance with state board guidelines.
* Adhere to the Ulta Beauty and Benefit brand dress code, including wearing brand assets as directed.
* Drive sales by keeping the Brow Bar area replenished, signed and faced, and ensuring testers are available and maintained in compliance with hygiene standards, as well as any additional assigned area.
* Communicate supply needs to the store management team and brand representatives in a timely manner to ensure guest-readiness at all times.
* Maintain outstanding store operational standards, including cleanliness of the Brow Bar, and any additional assigned area including, the salesfloor, restrooms, cashwrap, backroom, and break area.
* Participate in completing merchandise resets, planograms, marketing displays, physical inventory procedures, and processing shipment using the Benefit brand's and Ulta Beauty's technology and best practices.
* Protect company assets by following loss prevention best practices and providing exceptional guest service.
* Execute other operational tasks as directed.
JOB QUALIFICATIONS
Education
* High school diploma is preferred
* Cosmetology or esthetics license where required by state law
Experience
* Experience in make-up application; eyebrow and facial waxing, tweezing, and eyebrow tinting is preferred
* Proficiency with use of equipment needed to perform technical work
Skills
* Demonstrates significant competency in sales, products, and service
* Ability to build and maintain strong customer relationships
* Ability to work independently and as part of a team
* Ability to positively and proactively handle guest concerns and prioritize multiple tasks in a fast-paced environment
* Strong communication skills
SPECIAL POSITION REQUIREMENTS
* Work a flexible schedule to include days, evenings, weekends, and holidays
* Attend brand sponsored trainings
WORKING CONDITIONS
* Continuous mobility during shift
* Frequent standing, pulling, pushing, crouching, stooping, reaching, bending, and twisting during shift
* Continuous lifting and/or moving up to 10 lbs. during shift
* Ability to lift and/or move up to 25 lbs.
* Continuous coordination and manipulation of objects during shift
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
The pay range for this position is $18.00 - $28.00/ Hour. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Eligible associates may also earn overtime pay as required by applicable law and tips paid by service guests. Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: *****************************
ABOUT
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
$18-28 hourly 28d ago
Operations Leader - Full Time
Sephora 4.5
Sephora job in Brea, CA
Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time:Full Time Regular Your Role at Sephora: As an Operations Leader, you'll be a key driver of operational excellence-ensuring the store runs efficiently and supports an exceptional client experience. You'll lead the operations team, oversee inventory and merchandising, and coach others to perform at their best. If you're passionate about retail operations and love developing people, this is your moment to Belong to Something Beautiful.
Key Responsibilities
* Lead with impact You'll directly impact store success as you oversee inventory management, replenishment, order fulfillment, and ensure operational standards are met
* Drive brand presentation Lead visual merchandising, promotional events, and store maintenance to uphold Sephora's brand and drive sales
* Support client experience Partner with the team to deliver exceptional service and contribute to achieving store goals
* Coach and develop Guide and train team members to build a fulfilling path at Sephora while learning operational processes, selling behaviors, performance metrics, and company initiatives
* Foster inclusivity and teamwork Help promote a culture of openness where everyone feels empowered
* Uphold Sephora standards Follow company policies and help create a safe and enjoyable shopping experience for all
Flexible Scheduling and Reliability
* Must meet the required minimum number of weekly shifts/ hours
* Full Time: 30-40 hours/week
* Be available during peak retail operations (nights, weekends and holidays)
* Punctuality and consistent attendance
Qualifications/Experience
* Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality
* Proven ability to lead, coach, and develop teams to achieve goals
* Strong attention to detail with excellent problem-solving and organizational skills
* Effective time management and ability to prioritize in a dynamic environment
* Excellent communication and interpersonal skills
* Skilled at motivating teams and fostering a collaborative, goal-driven culture of accountability and success
* Physically able to lift and carry up to 50 pounds as needed
While at Sephora, you'll enjoy
Inclusion & Belonging We pledge to create a beauty community where everyone's uniqueness is celebrated, respected, and honored.
Meaningful Rewards Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details can be found Here
$26.00 - $31.85/hr.. The actual hourly pay offered depends on various factors, including relevant qualifications and experience; and other legitimate, non-discriminatory business factors specific to the position and/or geographic location.
Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.
Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
$26-31.9 hourly 10d ago
Hollister Co. - Key Lead, Citadel Outlets
Abercrombie & Fitch Co 4.8
Commerce, CA job
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.
At Abercrombie & Fitch Co., we lead with purpose and always put our people first.
Job Description
The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
What You'll Do
Open and Closing Routines
Product Knowledge & Brand Awareness
Business Understanding
Proactive Thinking
Attention to Detail
Register/Point of Sales use
Asset Protection
Visual Displays
System Skills
Work Schedule Requirements
* Schedule will vary weekly but should expect to work at least 12-16 hours per week.
* Required availability on Saturdays and Sundays as well as certain holidays.
* In addition, during peak timeframes, hours will increase to support the needs of the business.
Qualifications
What it Takes
Education- High School Diploma/ G.E.D. equivalent preferred
Retail Experience- At least 1 year of retail experience is preferred.
Supervisor/ Managerial Experience- No supervisory/ management experience is required.
Customer Focus
Communication
Interpersonal Interaction
Fashion Trend Knowledge
Outgoing
Assertiveness
Adaptability/Flexibility & Stress Tolerance
Poise & Ambition
Multi-Tasking
Applied Learning
Work Ethic
Omni Channel Services
Additional Information
What You'll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
Quarterly Sales Incentive Bonus
Merchandise Discount
Flexible Schedule
Opportunities for Career Advancement
Opportunity to Become a Brand Affiliate
Training and Development
A Global Team of People Who'll Celebrate you for Being YOU
FOLLOW US ON INSTAGRAM @LIFEATANF
Abercrombie & Fitch Co. is an Equal Opportunity employer
The starting rate for this position is $19.70 per hour (i.e., the recruiting pay range for this position is $19.70 - $19.70 per hour). The starting rate and range may be modified in the future