As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
Less than 1 year
Employment Position: Full Time
Salary:
$60,000.00 - $168,000.00 Yearly
Salary is negotiable.
Zip Code: 97005
$60k-168k yearly 60d+ ago
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Service Advisor
Freedomroads
Service advisor job in Hillsboro, OR
Camping World is seeking a ServiceAdvisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance.
As a ServiceAdvisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.
What You'll Do:
Determine specialized product needs and services by working directly with customers
Suggest add-on sales to increase average transactions
Provide price estimates for designated installations prior to scheduling appointments
Keep customers apprised of work progress
What You'll Need to Have for the Role:
A minimum of one year of service experience is preferred
Previous RV product or camping lifestyle
Ability to work daily on a computer and perform internet searches as needed
Excellent organization and follow up skills are required
The ability to follow department procedures and policies
Valid driver's license preferred
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
Prolonged periods of standing, stooping, crawling, and bending
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
$50k-75k yearly Auto-Apply 29d ago
Experienced Service Advisor
Roberson Albany Ford
Service advisor job in Albany, OR
About Us:
Roberson Albany Ford is your premier destination for new and pre-owned Ford vehicles in Albany, OR. Our dealership offers a wide selection of cars, trucks, and SUVs, backed by exceptional customer service and expert maintenance. With a commitment to quality and satisfaction, we ensure every customer finds the perfect vehicle and receives top-notch care. Visit us to experience a seamless and enjoyable car-buying experience.
Job Description:
Career minded individuals needed for a first class ServiceAdvisor position at Roberson Albany Ford. Experience is preferred but not required. If you are looking for an opportunity to have a career with excellent pay and benefits and you feel you have what it takes to be on the best elite service team in the business, then apply to us through this ad. Roberson Albany Ford is a full-service Ford dealership servicing all makes and models. We are a high volume shop in a small town. *
Wage to be discussed in the interview, varies based on experience.*
Job Responsibilities:
Ability to work with customers, technicians and sales staff in a professional and courteous manner
Ability to maintain excellent communication with customers as to the progress of repairs
Assist customers and sales department with scheduling service appointments for repairs or maintenance needed
Working knowledge of vehicle mechanics necessary
Job Requirements:
Previous Experience preferred
Must have great customer service skills
Ability to work and communicate well with people
Friendly, patient, and team player
Dependable
Must be 18 years or older
Valid driver's license with clean driving record
Benefits:
401 (k)
Dental insurance
Employee discount
Health insurance
Paid time off
Equal Opportunity Statement: Roberson Albany Ford is an equal opportunity employer. We value diversity in our workforce and encourage all qualified candidates to apply. Employment decisions are made based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
$31k-56k yearly est. Auto-Apply 55d ago
Environmental Services Specialist I
Columbia County, or 4.6
Service advisor job in Saint Helens, OR
Job Description
Announcement# 2025-034
Salary Range: $5,603 - $6,934, per month
The ENVIRONMENTAL SERVICES SPECIALIST I is full-time, 37.5 hours, Civil Service and represented by a Union.
Columbia County is looking for an energetic person to join our team! Land Development Services is the best source of information related to land use, zoning, permitting, building construction, dividing land, and other general land development in unincorporated Columbia County. We provide technical assistance and information to help take projects from idea to reality.
DUTIES: Perform environmental compliance work in conducting plan reviews, surveys, inspections, and investigations related to the administration of various county environmental regulations including but not limited to on-site sewage, floodplain regulations, wetland/riparian area protection, and stormwater/erosion control.
EDUCATION AND/OR EXPERIENCE: Equivalent to a four-year degree in environmental science or related field. Four years' of increasingly responsible experience in environmental science or related field in order to obtain certification. Any satisfactory combination of experience and training, which demonstrates the required knowledge, skills, and abilities may be substituted for the above requirements.
DESIRABLE QUALIFICATIONS: Team player willing to work collaboratively toward shared goals and be open to diverse ideas and perspectives. Receive constructive feedback in a positive manner.
CERTIFICATES, LICENSES, REGISTRATIONS: Possession of, or the ability to become registered as an Environmental Services Specialist trainee with the State of Oregon. Must obtain certification as an Environmental Services Specialist within two years of hire. Must possess or obtain Certified Erosion and Sediment Control Lead (CESCL) certification within 90 days of hire. Must obtain 10 credit hours of soils science training. Must possess a valid driver's license and be insurable under the county's liability insurance. *Preference given to those currently certified.
KNOWLEDGE, SKILL, AND ABILITY: Knowledge of the theory and practices of environmental science and environmental health. Knowledge of state and county codes relating to each program. Skill in permitting software programs and Microsoft Office products. Skill in report composition, effective communication practices, interpretation and enforcement of statutes, rules, codes, ordinances, and conditions of approval.
Ability to:
Organize, prioritize, and produce an accurate work product and meet deadlines. Maintain complete and accurate records.
Express ideas effectively, both verbally and in writing. Use sound judgment.
Adapt to change or new situations and openly acknowledge and work through conflict. Accept responsibility and be able to work well with ambiguity.
Work independently and as part of a team.
Act in such a manner as to maintain the confidentiality of the records and issues and other matters that may be encountered.
Develop and maintain harmonious and effective working relationships with employees, other agencies, county officials, and the general public.
Perform natural resources field and research investigations and develop mitigation measures.
Effectively conduct inspections related to the program.
Comprehend and interpret statutes, codes, rules, ordinances, correspondence, complaints, reports, and conditions of approval. Uniformly apply laws, ordinances, and regulations.
Join our team - Columbia County online application must be completed - Apply today!
************************
All successful candidates will be required to pass a pre-employment background screening prior to hire.
$29k-33k yearly est. 19d ago
Service Advisor
Broadway Toyota
Service advisor job in Portland, OR
ServiceAdvisor (NE Portland)
Job Title:
ServiceAdvisor
Department:
Service
Reports To:
Service Manager
FLSA Status:
Non-Exempt
SummaryAuto dealership currently seeking candidates for ServiceAdvisor position open with our Service Department. This position will be responsible for writing service and providing prompt and effective follow up to service customers as well as, additional tasks and responsibilities as directed by the Service Manager. Essential Duties and ResponsibilitiesTypical duties include, but are not limited to:
Serve as a liaison between service technicians and service customers
Provide support for customer inquiries (questions, estimates, etc.) via face to face interaction or by phone
Collect customer information and report vehicle symptoms as described by customer appropriately on dealer management system, work orders, and any other additional paperwork
Build relationships with customers by providing excellent customer service through greeting, reporting, and follow up regularly
Maintain well standing Customer Service Index (CSI) score per Brand standards
Distribute work between service technicians efficiently by prioritizing required services and communicating customer needs to technicians
Explain completed work and charges to customers upon each check out
Provide preventative maintenance recommendations as needed
Take customer payments of service orders and ensure proper reconciliation of till and work orders at the close of business on a daily basis
Must follow all company safety policies and procedures, and immediately report any and all accidents to Service manager
Support all other Service functions
Education, Experience and QualificationsHigh School Diploma, G.E.D. equivalent required. Experience with ADP is preferred. College degree or certifications desired. Candidates should have a basic understanding of automobiles and be able to effectively communicate information to customers when necessary. This position does require the ability to read, comprehend instruction, as well as able to use computers, email, internet, etc. Candidates must also have a valid driver license with no more than two moving violations or at-fault accidents within the last three years and no major violations within the last seven years. Additionally, candidates will also be required to pass a pre-employment background check. Candidates who possess additional certifications and/or experience will be given preferential consideration. Work Environment/Physical DemandsAuto dealership service setting. Shop includes vehicle lifts (hoists) in each service bay; where noise level can be fairly loud due to large vehicles and operation of tools. Service entrance and waiting area are adjacent to serviceadvisor stations and sales department is just across the building; interruptions can be frequent. This position requires the ability to sit or stand for extended periods of time and the ability to move between lots or move items between 10-50 lbs occasionally.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Compensation & BenefitsCompensation is based on commissions and bonuses as stated on pay plan which will be included with Offer of Employment. This is a full-time position and requires scheduled attendance per dealership service hours which may include Saturdays. A competitive benefit package including medical, dental, vision, life, disability, PTO and 401(k) plan is also available for eligible employees. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics and are a Drug Free Workplace.
$30k-54k yearly est. Auto-Apply 60d+ ago
Sales Family Service Advisor
Tulip Cremation
Service advisor job in Hillsboro, OR
Revolutionizing the funeral industry means blazing new trails, creating new ideas, developing strong relationships, preserving legacies, and compassionately caring for Families. With over 200 locations across the country, Foundation Partners Group is continuing to expand our reach, but we only do this with exceptional team members ready to embrace the future of the funeral industry.
Our Team Members are vital to the health of our funeral homes, and we value the insight, ideas, and passion they bring every day to compassionately care for our Families. FPG is transforming the funeral industry one life, one family, and one community at a time. Join us as we revolutionize the funeral industry across the nation.
We currently have an opening for a Family ServiceAdvisor at Valley Memorial Park in Hillsboro, OR. This position sells cemetery services, property and merchandise, and pre-need funeral services and inventory in accordance with the goals established by sales management. Sales are made both at-need and preneed
Overview & Responsibilities:
* Sells company pre-arranged funeral contracts, along with cemetery property and merchandise in accordance with established sales objectives and procedures
* Makes sales in advance of need, funding mechanism for prearrangements, including cash and installment sales
* Completes contracts and other documents as required to provide sales and customer service in accordance with company policies
* Develops personal sales leads through personal contacts, telephone solicitation activity, family follow-ups, and group marketing activities such as direct mail, media, mall kiosks, or home show booths
* Sets appointments and makes presentations in prospective client family homes to sell prearrangements
* Attends visitations, funerals, and interment services of client families
* Attends sales meetings and group sales activities as directed
* Provides client family services supporting the primary outside sales responsibility
* Maintains records of personal sales activity and performance results in the manner prescribed by the company
* Refers to sales management on any deviation from prescribed policies or procedures including, but not limited to, prices, credit, discounts, contract terms, and conditions of sale
Requirements & Qualifications:
* High school diploma or equivalent
* Strong preference for some formal training in business or business-related areas
* Experience in commissioned sales is strongly preferred
* Insurance license or the ability to obtain an insurance license (depending on the funding mechanism for the product sold)
* Valid state-issued driver's license with a clear driving record
* Must have the ability to travel independently
Team Member Benefits Include:
* Entry-level and experienced professionals; students, and veterans - we offer complete career paths regardless of your career and life stage
* Unique ShareLife technology lets you create one-of-a-kind life celebrations for the families you serve
* Competitive salaries and performance incentives
* Team member referral program
* Medical, dental, prescription, and vision insurance
* Vacation, sick, and holiday pay
* 401k with company match
* Company-paid life insurance, long-term disability, and short-term disability
$30k-55k yearly est. 20d ago
Porsche Service Advisor
Sunset Imports Inc.
Service advisor job in Beaverton, OR
Pay Range: $100,000 - $155,000
Rare opportunity to join Porsche Beaverton as a ServiceAdvisor!
Porsche Beaverton is seeking a highly motivated and customer-focused ServiceAdvisor to join our award-winning team. As a Porsche ServiceAdvisor, you will be the trusted liaison between our clients and our service department, ensuring every guest receives the world-class care and attention that defines the Porsche brand. Your ability to deliver an exceptional customer experience, manage service needs with precision, and foster long-term relationships will be key to both customer satisfaction and the success of our business.
If you have a proven track record in luxury automotive service advising and thrive in a high-performance, client-centered environment, this could be the perfect opportunity for you.
Responsibilities:
Greet clients in a professional, welcoming manner and serve as their dedicated point of contact throughout the service process.
Listen attentively to customer concerns, accurately document vehicle symptoms, and ensure repair requests are captured clearly for technician diagnosis.
Clearly explain vehicle maintenance and repair recommendations, ensuring clients understand all aspects of service performed.
Prepare accurate and transparent repair orders, estimates, and invoices.
Coordinate with technicians and the parts department to ensure efficient workflow and timely availability of required components.
Provide regular status updates to clients, maintaining communication from drop-off to delivery.
Review completed work with clients at vehicle delivery, ensuring satisfaction and addressing any concerns.
Develop lasting client relationships that build trust and loyalty, supporting long-term retention.
Maintain up-to-date knowledge of Porsche vehicles, technologies, service campaigns, and manufacturer standards.
Participate in Porsche training and professional development programs to enhance technical knowledge and customer service skills.
Requirements:
At least 2-3 years of experience as a ServiceAdvisor, preferably with luxury or high-performance brands.
Proven ability to deliver outstanding customer service in a fast-paced environment.
Strong communication skills, both verbal and written, with the ability to explain complex technical issues in simple terms.
Ability to accurately assess and communicate vehicle issues while ensuring diagnostic details are documented correctly.
Organizational excellence and attention to detail in handling multiple clients and repair orders simultaneously.
Proficiency with dealership management systems (DMS), scheduling, and CRM tools.
Team-oriented mindset with the ability to collaborate across departments.
Valid driver's license with a clean driving record.
We offer the following benefits:
Competitive compensation plan based on performance.
Medical, Dental, and Vision insurance, with optional supplemental coverage for additional peace of mind.
Life insurance coverage.
Paid Time Off (PTO) after 90 days of employment.
Paid holidays.
Career growth and advancement opportunities within the Sunset family of dealerships.
Paid manufacturer certification and training programs.
Employee vehicle purchase & service discount programs.
401(k) retirement plan.
If you are looking for the opportunity to be a part of the Sunset Family and represent an iconic brand like Porsche, then apply today!
Sunset Imports is an Equal Opportunity Employer, dedicated to maintaining a drug-free workplace. All employment is contingent on successful completion of a drug test and background screening. We participate in E-Verify.
$30k-55k yearly est. Auto-Apply 19d ago
Service Advisor
Swickard Auto Group
Service advisor job in Wilsonville, OR
Veterans encouraged to apply
No prior automotive industry experience is required to apply!
The ServiceAdvisor is the critical link between customers and service technicians in a dealership or repair shop. You'll act as a customer service expert, technical communicator, and advisor, ensuring a smooth and positive experience throughout the vehicle service process.
Responsibilities:
Customer Service and Communication:
Greet customers upon arrival, establishing rapport and understanding their service needs and concerns.
Conduct visual inspections or road tests (as needed) to gather information.
Clearly explain service recommendations, repair options, and estimated costs in a way that is easy for customers to understand.
Obtain customer authorization for repairs before proceeding.
Provide regular updates on service progress and address any customer questions or concerns promptly.
Explain completed repairs and associated charges in detail.
Follow up with customers after the service to ensure satisfaction and address any lingering issues.
Service Process Management:
Schedule service appointments according to technician availability and customer needs.
Write detailed service orders outlining customer concerns, repair recommendations, and authorized work.
Liaise with technicians, accurately communicating customer concerns and repair details.
Track service progress and ensure timely completion within quoted timeframes.
Process customer payments and ensure accurate invoicing.
Maintain detailed service records for each vehicle.
Technical Knowledge and Parts Management:
Possess a strong understanding of automotive systems and common repairs.
Stay updated on new technologies and service procedures.
Research parts availability and pricing to provide accurate estimates to customers.
Additional Responsibilities:
Uphold safety regulations and shop protocols within the service department.
May perform basic inspections or prepare vehicles for technicians.
Other duties as assigned
Qualifications:
Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
Education: High school diploma or equivalent.
Certifications: A valid driver's license
Skills:
Strong understanding of automotive terminology and mechanical principles.
Excellent communication and interpersonal skills, with the ability to explain technical details clearly and concisely.
Customer service focuses on building trust and rapport.
Ability to actively listen, identify customer needs, and address concerns effectively.
Strong organizational skills and the ability to manage multiple tasks simultaneously.
Proficient in computer skills and dealership management software (DMS).
Ability to work independently and as part of a team.
Benefits of Working at Swickard:
Open Service Appointment Schedule - customers schedule service appointments with us when it's convenient for THEM. This means we maintain a bustling shop with more work and greater income potential for the service team.
Career Path - Swickard isn't just a J-O-B. You'll learn and grow into different roles and be able to take on new leadership responsibilities.
Ongoing training and support
We are an Equal Opportunity Employer and value diversity and inclusion at our company.
Competitive benefits package:
Insurance: medical, dental, vision, life and pet insurance
Optional disability coverage
401k plan - invest in your future!
PTO and paid Holidays
About Us
We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
We're a hospitality company that happens to sell cars, parts, and service.
We are a team. Everyone plays a role in our success.
Culture: Our culture is defined by a few core principles: We want to be our customers' favorite place to purchase, lease, orservice their vehicle and we want to be your favorite place to work!
Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.
Most people have a stressful experience buying orservicing their car. It shouldn't be that way. We're looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn't just what we do, it's who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes?
Salary Description $50K - $120K per year
$30k-55k yearly est. 48d ago
Service Advisor 1
Gillspointstire
Service advisor job in Beaverton, OR
Are you ready to join the winning team? At Gills Point S, our team has a common goal of providing exceptional service to our customers, while also ensuring that each employee feels valued, respected, and engaged in contributing to the success. With our strong reputation for family values and operational ethics, we are eager to add more team members who want to grow with us.
Our ServiceAdvisors act as the primary point of contact between customers and the service department. This role is pivotal in ensuring customer satisfaction by accurately understanding customer needs, recommending services and repairs, and providing detailed explanations of work performed and associated costs. The advisor facilitates a smooth service experience by coordinating with technicians, managing service schedules, and following up on the progress of repairs or maintenance. This role demands a balance between technical understanding and the ability to communicate effectively, ensuring customers receive both excellent service and comprehensible advice on their vehicle's needs. Our ServiceAdvisors must be confident and capable of advising on Retail Tires, Oil Changes, Preventative Maintenance, & Medium Truck.
RESPONSIBILITIES to include, but are not limited to:
Perform and understand all knowledge of a Service Technician I (Retail & Commercial)
Greeting customers and addressing their inquiries and concerns.
Providing a positive and professional customer service experience.
Conducting an in-depth inspection of the customer's vehicle to identify apparent tire and entry level mechanical issues.
Documenting the customer's concerns and collecting relevant information.
Recommending tires based on the vehicle's condition and the customer's concerns.
Providing clear explanations of recommended tires, including costs and timeframes.
Providing customers with accurate cost estimates for proposed tires.
Obtaining approval from customers before proceeding with work.
Creating detailed work orders for service technicians, including a description of customer concerns, recommended services, and any additional notes.
Coordinating and scheduling service appointments for customers.
Managing the service department's schedule to optimize workflow.
Communicating customer concerns and vehicle issues to service technicians.
Providing technicians with relevant information to aid in diagnosis and repair.
Following up with customers to provide updates on the status of their vehicles.
Communicating any additional findings or recommended services as needed.
Ordering necessary Tires for customers.
Understanding inventory and ensuring the availability of required tires.
Coordinating billing and invoicing processes.
Providing customers with detailed invoices and explaining charges.
Educating customers on tire best practices and answering questions about tires.
Addressing and resolving customer concerns or complaints in a professional and effective manner.
Maintaining accurate records of customer interactions, service recommendations, and work performed.
Requirements
High School Diploma or Equivalent
Technical or vocational training courses in automotive repair, tire technology, or a related field a plus
Willingness to pursue TIA certification with company support and assistance
Valid driver's license and acceptable driving record required
Prior experience in a customer service role, ideally within the automotive or related industries, demonstrating the ability to handle customer inquiries and resolve issues effectively.
Experience in or knowledge of the automotive industry, including an understanding of basic automotive maintenance and repair procedures.
Excellent verbal and written communication skills to interact with customers and relay information clearly and effectively between customers and technicians.
Strong focus on delivering high-quality customer service, with the ability to listen to customer needs, empathize with their concerns, and ensure a positive service experience.
Ability to manage multiple tasks and appointments efficiently, maintaining accurate records and schedules.
Proficiency in using computer systems, including POS software, appointment scheduling software, and basic office software (e.g., Microsoft Office).
The ability to upsell services and products based on vehicle condition and customer needs.
We offer:
Paid time off
Stable working hours
Excellent Training - with opportunities for training and career advancement
Medical, dental, vision, LTD, STD, Life Insurance, and Accidental Benefits available after 60 days
Competitive wages
401(k) savings plan with company match
Salary Description $19.00 to $21.00 per hr, DOE
$19-21 hourly 9d ago
Automotive Customer Service Advisor - 1004
Tupeloms
Service advisor job in Portland, OR
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer ServiceAdvisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The Customer ServiceAdvisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer serviceor sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Casey's Independent Auto Repair in Vancouver, WA is looking to hire a full-time Automotive ServiceAdvisor to act as the liaison between our customers and our mechanics. Do you like cars? Are you a people person? Would you like to work for a company that has a close-knit culture? If so, please read on!
Our serviceadvisors earn a competitive based salary plus commission, averaging between $70,000 - $100,000+ per year, based on experience. We provide exceptional benefits to our full-time employees, including medical, dental, vision, paid time off (PTO), and reimbursements for uniforms. If this sounds like the right opportunity for you, apply today!
ABOUT CASEY'S INDEPENDENT AUTO REPAIR
At Casey's, it's our professionalism that sets us apart from the rest! We are a full-service auto repair and maintenance facility that has been serving Vancouver and the surrounding areas since 1989. Our goal is to provide our community with high-quality services without breaking the bank. We pride ourselves on making sure every service is done correctly and on time every time! We understand that having a vehicle repaired can be stressful sometimes, so we make sure to do everything possible to ensure that our clients have a positive experience with us.
Our Automotive Service Excellence (ASE) certified technicians are skilled professionals who take pride in their work! Our shop is clean and well-equipped, making completing auto repairs and maintenance a breeze. The culture we cultivate is extremely tight-knit and supportive. Our team is family to us! In addition, we provide generous wages, benefits, and perks!
A DAY IN THE LIFE OF AN AUTOMOTIVE SERVICEADVISOR
In this vehicle advisory position, you are the cornerstone of our customers' experiences as we service and repair their cars. Each day, you become the bridge between our clients and our team. When customers bring their vehicles in, you cheerfully greet them. You are an active listener as you discuss the services they need and put together orders. Then, you bring the order to our technicians to ensure that the job is completed in a timely manner.
You make sure to keep our customers updated as their services are in progress. After repairs are completed, you follow up with the client to ensure that they are satisfied with the services they received. You love working with our customers and take pride in helping them receive the best possible auto care!
QUALIFICATIONS FOR AN AUTOMOTIVE SERVICEADVISOR
2+ years of experience in a similar position
Customer service skills
Are you a skilled communicator? Can you explain technical things in layman's terms? Are you an active listener? Do you thrive in a fast-paced work environment? Are you a team player? If yes, you might just be perfect for this car advising position!
WORK SCHEDULE FOR AN AUTOMOTIVE SERVICEADVISOR
This vehicle advisory position is full-time and typically works between the hours of 7:30 AM - 6:00 PM, Monday - Friday. Additionally, some overtime will be required.
ARE YOU READY TO JOIN OUR TEAM?
If you can provide exceptional customer service and feel that you would be right for this advisory job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Location: 98662
$36k-43k yearly est. 60d+ ago
Passenger Service Dispatcher
Bags 4.3
Service advisor job in Portland, OR
Job Description
Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first mindset to transform the travel experience-especially at airports. From curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000+ locations in North America and Europe, we're reimagining how people move through their journeys-saving time, reducing hassle, and ensuring every step feels effortless and efficient.
Responsibilities
The Passenger Service Dispatcher oversees the operation and assures Wheelchair Assistants are directed to the flights in the most efficient manner.
This position must work as part of the team to assure the proper information is communicated from the clients and passengers to assure timeliness of the agents in arriving for the flights. Continuous planning and timely communication are essential in assuring an effective operation.
Receives and prepares tickets at the start of the day and process them for the wheelchair crew.
Receives calls from the service crew (wheelchair and client airline crew) throughout the day to track wheelchair location and job status.
Performs general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing.
Relay work orders, messages, and information to or from work crews using telephones or two-way radios.
Primarily responsible for all occurrences related to dispatching wheelchair and walker vehicles
Responsible for filling in for Wheelchair Assistants as necessary
Qualifications
High school diploma/GED or equivalent work experience
Must be at least 18 years old
Available to work various shifts
Ability to obtain an Airport Badge is required
Operations experience is preferred
Ability to multi-task is required
Customer service experience preferred
Experienced in dispatching and/or coordinating transportation routes for groups of people
Skill in communicating using two-way radio and telephone equipment
Computer skills, also Microsoft Office, internet, e-mail, etc. Excel experience preferred.
Ability to meet attendance schedule with dependability and consistency. (flexible to work overtime as required)
Dispatcher and computer experience preferred
Ability to work with private information in a confidential and professional manner
Ability to stand for long periods of time
Appearance Guidelines
Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee's dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company's business standards.
For all male employees a fully grown in, well-maintained mustache, beard or goatee is permitted
No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management.
Clean & well-maintained approved uniforms must be worn on shift
Additional requirements as specified by management
While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus.
Pay Rates: $21.00 per hour
________________________________________
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.
Right to Work Poster
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.
$21 hourly 17d ago
Service Writer
Oregon Equipment Sales 3.9
Service advisor job in McMinnville, OR
Service Administrator / Service Coordinator
Are you organized, detail-oriented, and enjoy keeping things running smoothly behind the scenes? Do you like helping customers, supporting a busy service team, and taking pride in getting things
right
? If so, we'd love to meet you!
The Service Administrator plays a key role in our Service Department-supporting technicians, assisting customers, and working closely with the Service Manager to keep daily operations on track. This is a great opportunity for someone who enjoys variety, teamwork, and learning something new every day.
The Daily:
Welcoming customers with a friendly attitude-both in person and on the phone
Scheduling technician jobs and keeping the service calendar organized
Opening and managing work orders in CDK, including:
Verifying customer and equipment information
Checking warranty coverage and open recalls
Reviewing technician time slips for accuracy
Running reports to help track shop performance and service metrics
Coordinating customer pickups and equipment deliveries
Reviewing completed technician work orders:
Reading technician notes
Making sure all parts are ordered, received, and properly accounted for
Closing work orders to the correct accounts (customer pay, internal, or non-revenue)
Processing customer payments accurately and efficiently
Assisting the Service Manager and providing backup phone coverage when needed
Weekly:
Checking for open warranty recalls
Reviewing Work in Progress (WIP) to make sure nothing gets missed
Following up with customers after deliveries and service work
Taking photos of service projects for marketing and promotional use
Monthly:
Reviewing WIP with the Service Manager
Running reports for customers with expiring warranties
Sending out friendly reminder postcards to customers
Requirements
What We're Looking For:
A positive, can-do attitude and willingness to learn
Strong attention to detail and great organizational skills
Good memory and ability to keep track of multiple tasks
An accounting background or understanding of general ledger accounting
Comfort using Excel, including:
Formatting spreadsheets
Basic formulas and VLOOKUPs
Combining data from multiple worksheets
Experience answering phones and scheduling appointments
Experience with customer billing and payment processing
Reliable, dependable, and self-motivated
Friendly and professional with customers and coworkers
Bilingual skills are a plus (but not required!)
Why You'll Love This Role:
You'll be a key part of a supportive service team
No two days are the same-there's always something new to learn
You'll work closely with technicians, management, and customers
Your attention to detail truly makes a difference in daily operations
What we have to offer:
Medical, Dental, Vision insurance
401K+employer match
8 paid holidays
PTO
Employee discounts
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: In person
$27k-36k yearly est. 14d ago
Residential Sales and Service Consultant
Ziply Fiber
Service advisor job in Beaverton, OR
Job Description
Residential Sales & Service Consultant
Union: IBEW 89
Bilingual in English and Spanish is required.
Rate of Pay: $17.00 to $18.17 hourly DOE
Benefits: Medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and education reimbursement programs.
At Ziply Fiber, our mission is to elevate the connected lives of our communities every day. We are delivering the fastest home internet in the Northwest, with a focus on areas traditionally underserved by mainstream internet companies. And as our state-of-the-art fiber network expands in WA, OR, ID and MT, so does our need for team members who can help us grow and realize our goals.
We may be building internet, but we are reaching real people. We strive to build relationships and provide customers and communities with refreshingly great experiences.
We emphasize our values in all our interactions:
Genuinely Caring: O
ur customers and colleagues are people, and quite possibly our neighbors. We put ourselves in their shoes and give them our full attention.
Empowering You:
We empower our customers to choose the products that best meet their needs, and we support our employees to implement solutions that elevate the experiences of our customers and coworkers.
Innovation and Improvement:
We always look for ways to make the experiences of our customers - and each other - better.
Earning Your Trust:
We earn trust by communicating simply and transparently as real people, not as a corporation.
Job Summary
The Residential Sales and Service Consultants are responsible for creating an outstanding experience at every interaction for both new and existing customers. The person uses superior product knowledge and a passion for customer satisfaction to provide solutions for a wide range of residential customer needs in a fast paced and energetic environment.
Essential Duties and Responsibilities:
The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed.
Sell Ziply products and services.
Retain current customers.
Negotiate service order requests from customers for installation, change or removal of telephone, data, and related services.
Interact with customers patiently, empathically, and efficiently by presenting services to the customer for save and sales opportunities and completing save/service order activity in an accurate and timely manner.
Accurately compute and quote customer monthly charges, non-recurring charges, adjustments, and balances. Provide flexible options to the customer based on product and service needs.
Perform full range of billing and collections duties, including, but not limited to discussing billing inquiries, collecting on delinquent accounts, negotiating payment arrangements, and disconnecting accounts due to nonpayment.
Utilize billing system to assist customers in a wide range of billing transactions.
Perform full range of repair resolution duties, including, but not limited to interfacing with customers and performing work associated with pending orders, problem resolution, repair requirements and repair resolution.
Providing a best-in-class customer service experience.
Troubleshoot customer issues through satisfactory resolution.
Respond to social media messages from customers on various platforms.
Work efficiently according to Call Center metric demands.
Always maintain a professional demeanor.
Perform multi-tasking between systems for customer support.
Assist with training and peer coaching as assigned by supervisor.
Performs other duties as required to support the business and evolving organization.
Qualifications:
High school diploma or general education degree (GED) required.
Bilingual in English and Spanish is required.
Prior experience in customer service, sales, social media, or collections preferred, but not required.
Basic Proficiency with Microsoft Office Suite.
Understanding of database programs preferred.
Intermediate computer competency.
Knowledge, Skills, and Abilities:
Ability to work independently and apply sound judgment and reasoning skills to a variety of situations.
Ability to multi-task and collaborate effectively with other personnel to meet deadlines.
Strong verbal and written communication, attention to detail, and organizational skills.
Ability to work within critical deadlines.
Ability to adjust to rapidly changing priorities and schedules.
Ability to provide excellent customer service.
Work Authorization
Applicants must be currently authorized to work in the US for any employer. Sponsorship is not available for this position.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking, or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment
Work is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work is primarily a modern office setting.
At all times, Ziply Fiber must be your primary employer. Unless otherwise prohibited by law, employees may not hold outside employment nor be self-employed without obtaining approval in writing from Ziply Fiber. In holding outside employment or self-employment, employees should ensure that participation does not conflict with responsibilities to Ziply Fiber or its business interests.
Diverse Workforce / EEO:
Ziply Fiber is an equal opportunity employer. Ziply Fiber will consider all qualified candidates regardless of race, color, religion, national origin, gender, age, marital status, sexual orientation, veteran status, and the presence of a non-job-related handicap or disability or any other legally protected status.
Ziply Fiber requires a pre-employment background check as conditions of employment. Ziply Fiber may require a pre-employment drug screening.
Ziply Fiber is a drug free workplace.
$17-18.2 hourly 9d ago
Passenger Service Dispatcher
Icims Organic Zipapply
Service advisor job in Portland, OR
Job Description
Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first mindset to transform the travel experience-especially at airports. From curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000+ locations in North America and Europe, we're reimagining how people move through their journeys-saving time, reducing hassle, and ensuring every step feels effortless and efficient.
Responsibilities
The Passenger Service Dispatcher oversees the operation and assures Wheelchair Assistants are directed to the flights in the most efficient manner.
This position must work as part of the team to assure the proper information is communicated from the clients and passengers to assure timeliness of the agents in arriving for the flights. Continuous planning and timely communication are essential in assuring an effective operation.
Receives and prepares tickets at the start of the day and process them for the wheelchair crew.
Receives calls from the service crew (wheelchair and client airline crew) throughout the day to track wheelchair location and job status.
Performs general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing.
Relay work orders, messages, and information to or from work crews using telephones or two-way radios.
Primarily responsible for all occurrences related to dispatching wheelchair and walker vehicles
Responsible for filling in for Wheelchair Assistants as necessary
Qualifications
High school diploma/GED or equivalent work experience
Must be at least 18 years old
Available to work various shifts
Ability to obtain an Airport Badge is required
Operations experience is preferred
Ability to multi-task is required
Customer service experience preferred
Experienced in dispatching and/or coordinating transportation routes for groups of people
Skill in communicating using two-way radio and telephone equipment
Computer skills, also Microsoft Office, internet, e-mail, etc. Excel experience preferred.
Ability to meet attendance schedule with dependability and consistency. (flexible to work overtime as required)
Dispatcher and computer experience preferred
Ability to work with private information in a confidential and professional manner
Ability to stand for long periods of time
Appearance Guidelines
Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee's dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company's business standards.
For all male employees a fully grown in, well-maintained mustache, beard or goatee is permitted
No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management.
Clean & well-maintained approved uniforms must be worn on shift
Additional requirements as specified by management
While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus.
Salary Range: $20.48 per hour + tips (Not included in range*)
Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.
________________________________________
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.
Right to Work Poster
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.
Job Description
George Fox University's Library Department is seeking a team player with excellent organizational skills to serve as our Access Services Specialist.
About the Job:
The Access Services Specialist plays a crucial role in implementing procedures and maintaining workflows in circulation and interlibrary loan, particularly during evening and weekend hours, while also overseeing and coordinating interlibrary loan services and providing access service to patrons.
Job responsibilities include, but are not limited to:
Providing outstanding customer service to all library patrons.
Serving patrons by answering or referring questions, answering phones, and resolving or reporting issues.
Performing all library circulation services and other special projects and duties as assigned.
Training and supervising the scheduled evening and weekend student employees in the circulation area.
Assisting with Interlibrary Loan and Summit resource sharing (Orbis Cascade Alliance) processes and procedures.
Overseeing the opening and closing procedures for the building.
Supporting the research librarians by working on projects (such as updating libguides)
Maintaining inventory of library supplies.
Communicating effectively and courteously with others, including employees, students, and the public, in a spirit of teamwork, respect and customer service.
By actions, words, and lifestyle, be a Christian role model to students, whether through casual contact or in a formal supervisory role.
Demonstrating awareness, respect, and appreciation for diversity of culture, background, race, sex, political views, expressions of faith, etc. and works well with a variety of people.
Other duties as assigned.
A Day in the Life of This Position:
Supervising student employees during evening and Sunday hours, ensuring they are well trained in their responsibilities. Support the Access Services front desk by answering patrons questions, and reconciling their library accounts as needed. Support Interlibrary Loan by maintaining the lending queue. Work with supervisors to assure students are getting the best training.
We're looking for candidates who have:
One year of library or other relevant experience.
Comfortable using Microsoft Office (Word, basic Excel) and its Google equivalents. Experience with library automation systems is a plus.
Detail oriented with strong organizational skills. Ability to work at a computer for an extended period of time.
Ability to relate effectively with the library's public and supervise student employees.
Excellent verbal and written communication skills.
Ability to work independently with a high level of dependability.
Legal authorization to work in the United States.
This position does not offer visa sponsorship; therefore, only applicants who
do not
require sponsorship for employment visas, now or at any point in the future, should apply.
A commitment to the University's Theology of Racial and Ethnic Diversity.
A desire to work with a diverse community of students and employees who represent various cultures, backgrounds, abilities, ethnicities, political views, and expressions of Christian faith.
A personal commitment to Jesus Christ and express their Christian testimony in a church. In addition, employees agree to live in agreement with the Community Lifestyle Statement and affirm the theological commitments expressed in the Statement of Faith.
Job information:
Hours Per Week: 40 hours per week, 9 months per year
Work Period: August 15th through May 15th
Anticipated Weekly Schedule: Sunday through Thursday - 1:00 p.m. to 10:00 p.m.
The schedule will adjust to weekday/daytime hours during Christmas break and Spring break.
Primary Work Location: Newberg Campus
Working Conditions: Physical requirements could include lifting more than 10 pounds and performing any activities such as balancing, bending/stooping, climbing stairs, crawling, crouching, climbing ladders, kneeling, repetitive motion or reaching above shoulder level.
Supervisor: Access Services Supervisor
George Fox University has been transforming student's lives for over 125 years. We are a Christ-centered community that prepares students spiritually, academically, and professionally to think with clarity, act with integrity, and serve with passion. Our vision is to be the Christian university of choice known for empowering students to achieve exceptional life outcomes. We put students first, with Christ at the center of our work, embracing change in order to improve. We are looking for enthusiastic candidates to join us in creating transformational experiences for our students.
Being a part of our community means a commitment to faith and to a lifestyle that is consistent with the university's mission as described in the Statement of Faith and Community Lifestyle Statement on our website.
As a Christ-centered community, George Fox University is an institution that values diversity as an essential dimension of God's design for human communities. In seeking to become a more inclusive community, we especially encourage applications from women and candidates from racial and ethnic backgrounds that are underrepresented in our community.
What is most appealing about working at George Fox University?
Faith-friendly: Our culture is unique for higher education. At George Fox you can pursue academic excellence while integrating scriptures, praying with staff members and students at work, and helping to make an impact on the world in a way that promotes Christian values.
Unapologetically Christian: As a university, we have an enduring commitment to Christ, his kingdom and the truth of God's Word.
Live out your calling: You are able to use your God-given talents and abilities while having a profound influence on students as they deepen their relationship with Jesus Christ.
Equip students for kingdom work: You can be a part of helping students discover their callings, at which they will be able to glorify the kingdom of God just as they have seen you do.
For your personal well-being we offer:
A strong Christian vision and mission-led organization with opportunities for your growth and contributions.
Wonderful Christian peers and a vibrant student population.
A beautiful and peaceful campus environment with areas to walk and coffee shops and restaurants close by.
Free Fitness Center membership.
Free parking.
Application Procedures -
kindly apply only through this website
When completing the online application, please upload the following as Word or .pdf documents in the section marked
Letter of Interest and Curriculum Vitae or Resume
:
Letter of Interest
Curriculum Vitae (CV) or Resume
Other supporting materials may be requested at a later stage of the review process.
Interested applicants are encouraged to apply immediately as review of applications will begin immediately and continue until the position is filled.
We invite you to Be Known at Oregon's largest private and nationally recognized Christian University!
**This position is subject to close at any time, regardless of the date on the posting.
**Have questions or need assistance with our application process? Contact Georgefoxcareers@georgefox.edu
Equal Employment Opportunity Policy
The university is an equal-opportunity employer. Every employee has the right to work in surroundings free from all forms of unlawful discrimination. It is our policy to make decisions about applicants and employees without regard to sex, age, race, color, marital status, national origin, disability, veteran status, or any other status to the extent prohibited by applicable local, state, or federal law. This prohibition applies not only to the recruiting and hiring process but to all facets of the employment relationship, including promotion, pay, training, classification, performance reviews, discipline, and termination.
George Fox is owned by the Northwest Yearly Meeting of Friends Church and its mission is distinctly Christian. Employees are required to agree with and abide by the university's faith statement and its statement of community responsibilities. Within the context of this agreement and commitment, employment opportunities are otherwise available to all persons on the basis of their experience and skills.
In the recruiting process, the university may make special effort to solicit applicants from underrepresented groups. This is done as an affirmative step to increase the representation of these populations in the university's workforce to better match their availability in the labor market. Hiring decisions are based on the applicants' qualifications as they relate to the needs of the position.
$30k-34k yearly est. 17d ago
Residential Sales and Service Consultant
Ziply Fiber
Service advisor job in Beaverton, OR
Residential Sales & Service Consultant
Union: IBEW 89
Bilingual in English and Spanish is required.
Benefits: Medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and education reimbursement programs.
At Ziply Fiber, our mission is to elevate the connected lives of our communities every day. We are delivering the fastest home internet in the Northwest, with a focus on areas traditionally underserved by mainstream internet companies. And as our state\-of\-the\-art fiber network expands in WA, OR, ID and MT, so does our need for team members who can help us grow and realize our goals.
We may be building internet, but we are reaching real people. We strive to build relationships and provide customers and communities with refreshingly great experiences.
We emphasize our values in all our interactions:
Genuinely Caring: O
ur customers and colleagues are people, and quite possibly our neighbors. We put ourselves in their shoes and give them our full attention.
Empowering You:
We empower our customers to choose the products that best meet their needs, and we support our employees to implement solutions that elevate the experiences of our customers and coworkers.
Innovation and Improvement: We always look for ways to make the experiences of our customers - and each other - better.
Earning Your Trust: We earn trust by communicating simply and transparently as real people, not as a corporation.
Job Summary
The Residential Sales and Service Consultants are responsible for creating an outstanding experience at every interaction for both new and existing customers. The person uses superior product knowledge and a passion for customer satisfaction to provide solutions for a wide range of residential customer needs in a fast paced and energetic environment.
Essential Duties and Responsibilities:
The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed.
Sell Ziply products and services.
Retain current customers.
Negotiate service order requests from customers for installation, change or removal of telephone, data, and related services.
Interact with customers patiently, empathically, and efficiently by presenting services to the customer for save and sales opportunities and completing save\/service order activity in an accurate and timely manner.
Accurately compute and quote customer monthly charges, non\-recurring charges, adjustments, and balances. Provide flexible options to the customer based on product and service needs.
Perform full range of billing and collections duties, including, but not limited to discussing billing inquiries, collecting on delinquent accounts, negotiating payment arrangements, and disconnecting accounts due to nonpayment.
Utilize billing system to assist customers in a wide range of billing transactions.
Perform full range of repair resolution duties, including, but not limited to interfacing with customers and performing work associated with pending orders, problem resolution, repair requirements and repair resolution.
Providing a best\-in\-class customer service experience.
Troubleshoot customer issues through satisfactory resolution.
Respond to social media messages from customers on various platforms.
Work efficiently according to Call Center metric demands.
Always maintain a professional demeanor.
Perform multi\-tasking between systems for customer support.
Assist with training and peer coaching as assigned by supervisor.
Performs other duties as required to support the business and evolving organization.
Qualifications:
High school diploma or general education degree (GED) required.
Bilingual in English and Spanish is required.
Prior experience in customer service, sales, social media, or collections preferred, but not required.
Basic Proficiency with Microsoft Office Suite.
Understanding of database programs preferred.
Intermediate computer competency.
Knowledge, Skills, and Abilities:
Ability to work independently and apply sound judgment and reasoning skills to a variety of situations.
Ability to multi\-task and collaborate effectively with other personnel to meet deadlines.
Strong verbal and written communication, attention to detail, and organizational skills.
Ability to work within critical deadlines.
Ability to adjust to rapidly changing priorities and schedules.
Ability to provide excellent customer service.
Work Authorization
Applicants must be currently authorized to work in the US for any employer. Sponsorship is not available for this position.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking, or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. The employee must occasionally lift and\/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment
Work is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi\-line telephone system. The work is primarily a modern office setting.
At all times, Ziply Fiber must be your primary employer. Unless otherwise prohibited by law, employees may not hold outside employment nor be self\-employed without obtaining approval in writing from Ziply Fiber. In holding outside employment or self\-employment, employees should ensure that participation does not conflict with responsibilities to Ziply Fiber or its business interests.
Diverse Workforce \/ EEO:
Ziply Fiber is an equal opportunity employer. Ziply Fiber will consider all qualified candidates regardless of race, color, religion, national origin, gender, age, marital status, sexual orientation, veteran status, and the presence of a non\-job\-related handicap or disability or any other legally protected status.
Ziply Fiber requires a pre\-employment background check as conditions of employment. Ziply Fiber may require a pre\-employment drug screening.
Ziply Fiber is a drug free workplace.
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Rate of Pay: $17.00 to $18.17 hourly DOE
George Fox University's Library Department is seeking a team player with excellent organizational skills to serve as our Access Services Specialist. About the Job: The Access Services Specialist plays a crucial role in implementing procedures and maintaining workflows in circulation and interlibrary loan, particularly during evening and weekend hours, while also overseeing and coordinating interlibrary loan services and providing access service to patrons.
Job responsibilities include, but are not limited to:
* Providing outstanding customer service to all library patrons.
* Serving patrons by answering or referring questions, answering phones, and resolving or reporting issues.
* Performing all library circulation services and other special projects and duties as assigned.
* Training and supervising the scheduled evening and weekend student employees in the circulation area.
* Assisting with Interlibrary Loan and Summit resource sharing (Orbis Cascade Alliance) processes and procedures.
* Overseeing the opening and closing procedures for the building.
* Supporting the research librarians by working on projects (such as updating libguides)
* Maintaining inventory of library supplies.
* Communicating effectively and courteously with others, including employees, students, and the public, in a spirit of teamwork, respect and customer service.
* By actions, words, and lifestyle, be a Christian role model to students, whether through casual contact or in a formal supervisory role.
* Demonstrating awareness, respect, and appreciation for diversity of culture, background, race, sex, political views, expressions of faith, etc. and works well with a variety of people.
* Other duties as assigned.
A Day in the Life of This Position:
Supervising student employees during evening and Sunday hours, ensuring they are well trained in their responsibilities. Support the Access Services front desk by answering patrons questions, and reconciling their library accounts as needed. Support Interlibrary Loan by maintaining the lending queue. Work with supervisors to assure students are getting the best training.
We're looking for candidates who have:
* One year of library or other relevant experience.
* Comfortable using Microsoft Office (Word, basic Excel) and its Google equivalents. Experience with library automation systems is a plus.
* Detail oriented with strong organizational skills. Ability to work at a computer for an extended period of time.
* Ability to relate effectively with the library's public and supervise student employees.
* Excellent verbal and written communication skills.
* Ability to work independently with a high level of dependability.
* Legal authorization to work in the United States. This position does not offer visa sponsorship; therefore, only applicants who do not require sponsorship for employment visas, now or at any point in the future, should apply.
* A commitment to the University's Theology of Racial and Ethnic Diversity.
* A desire to work with a diverse community of students and employees who represent various cultures, backgrounds, abilities, ethnicities, political views, and expressions of Christian faith.
* A personal commitment to Jesus Christ and express their Christian testimony in a church. In addition, employees agree to live in agreement with the Community Lifestyle Statement and affirm the theological commitments expressed in the Statement of Faith.
Job information:
* Hours Per Week: 40 hours per week, 9 months per year
* Work Period: August 15th through May 15th
* Anticipated Weekly Schedule: Sunday through Thursday - 1:00 p.m. to 10:00 p.m.
* The schedule will adjust to weekday/daytime hours during Christmas break and Spring break.
* Primary Work Location: Newberg Campus
* Working Conditions: Physical requirements could include lifting more than 10 pounds and performing any activities such as balancing, bending/stooping, climbing stairs, crawling, crouching, climbing ladders, kneeling, repetitive motion or reaching above shoulder level.
* Supervisor: Access Services Supervisor
George Fox University has been transforming student's lives for over 125 years. We are a Christ-centered community that prepares students spiritually, academically, and professionally to think with clarity, act with integrity, and serve with passion. Our vision is to be the Christian university of choice known for empowering students to achieve exceptional life outcomes. We put students first, with Christ at the center of our work, embracing change in order to improve. We are looking for enthusiastic candidates to join us in creating transformational experiences for our students.
Being a part of our community means a commitment to faith and to a lifestyle that is consistent with the university's mission as described in the Statement of Faith and Community Lifestyle Statement on our website.
As a Christ-centered community, George Fox University is an institution that values diversity as an essential dimension of God's design for human communities. In seeking to become a more inclusive community, we especially encourage applications from women and candidates from racial and ethnic backgrounds that are underrepresented in our community.
What is most appealing about working at George Fox University?
* Faith-friendly: Our culture is unique for higher education. At George Fox you can pursue academic excellence while integrating scriptures, praying with staff members and students at work, and helping to make an impact on the world in a way that promotes Christian values.
* Unapologetically Christian: As a university, we have an enduring commitment to Christ, his kingdom and the truth of God's Word.
* Live out your calling: You are able to use your God-given talents and abilities while having a profound influence on students as they deepen their relationship with Jesus Christ.
* Equip students for kingdom work: You can be a part of helping students discover their callings, at which they will be able to glorify the kingdom of God just as they have seen you do.
For your personal well-being we offer:
* A strong Christian vision and mission-led organization with opportunities for your growth and contributions.
* Wonderful Christian peers and a vibrant student population.
* A beautiful and peaceful campus environment with areas to walk and coffee shops and restaurants close by.
* Free Fitness Center membership.
* Free parking.
Application Procedures - kindly apply only through this website
* When completing the online application, please upload the following as Word or .pdf documents in the section marked Letter of Interest and Curriculum Vitae or Resume:
* Letter of Interest
* Curriculum Vitae (CV) or Resume
* Other supporting materials may be requested at a later stage of the review process.
* Interested applicants are encouraged to apply immediately as review of applications will begin immediately and continue until the position is filled.
We invite you to Be Known at Oregon's largest private and nationally recognized Christian University!
This position is subject to close at any time, regardless of the date on the posting.
Have questions or need assistance with our application process? Contact ******************************
Equal Employment Opportunity Policy
The university is an equal-opportunity employer. Every employee has the right to work in surroundings free from all forms of unlawful discrimination. It is our policy to make decisions about applicants and employees without regard to sex, age, race, color, marital status, national origin, disability, veteran status, or any other status to the extent prohibited by applicable local, state, or federal law. This prohibition applies not only to the recruiting and hiring process but to all facets of the employment relationship, including promotion, pay, training, classification, performance reviews, discipline, and termination.
George Fox is owned by the Northwest Yearly Meeting of Friends Church and its mission is distinctly Christian. Employees are required to agree with and abide by the university's faith statement and its statement of community responsibilities. Within the context of this agreement and commitment, employment opportunities are otherwise available to all persons on the basis of their experience and skills.
In the recruiting process, the university may make special effort to solicit applicants from underrepresented groups. This is done as an affirmative step to increase the representation of these populations in the university's workforce to better match their availability in the labor market. Hiring decisions are based on the applicants' qualifications as they relate to the needs of the position.
How much does a service advisor earn in Canby, OR?
The average service advisor in Canby, OR earns between $23,000 and $71,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.
Average service advisor salary in Canby, OR
$41,000
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