Customer Accounts Advisor
Service advisor job in Tampa, FL
The salary range for this role is $14.00 to $14.75 per hour*.
is also eligible for incentive pay based on performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Benefits vary based on FT and PT employment status.
Front Counter- Customer Service
Service advisor job in Belleair Bluffs, FL
Customer Service
Hours: 1:00 PM- 7:00 PM Monday - Friday & every other Saturday 9AM-3PM
Paid Weekly
Bonus Opportunities
Paid Time Off (PTO)
Paid Holidays
Health Insurance available
& Duties: (Included but not limited to:)
Your position is to be a friendly greeter.
You will detail in their garments to ready to send to the processing facility.
Upon the garments return from the processing facility simply check the order and rack the order onto the conveyor.
Customer service: Be a CUSTOMER PLEASER by welcoming customers
Paying Attention to Details while detailing in, racking (loading) and handling customer orders.
Communicate in a positive manner.
Be KIND and RESPECTFUL to your customers and team
Be PROACTIVE as a resolver with follow through in a professional manner should any issue arise.
Basic Daily Computer use
Be ORGANIZED and maintain a clean environment
Be Reliable and Dependable .
Be TRUSTWORTHY
Be Self- MOTIVATED
Requirements
Personal Requirements:
Be Kind and Caring
Ability to use a computer
Able to communicate customers request to the processing facility
Able to be self motivated, detail oriented
Able to stand, bend & lift
Be a team player on this award winning team
Disclaimer Statement: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, duties, skills, or working conditions associated with a particular job. It is intended to be only a general description of the principal requirements common to positions of this type.
Salary Description $15.+/hr
Service Advisor
Service advisor job in Pinellas Park, FL
Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance.
As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.
What You'll Do:
Determine specialized product needs and services by working directly with customers
Suggest add-on sales to increase average transactions
Provide price estimates for designated installations prior to scheduling appointments
Keep customers apprised of work progress
What You'll Need to Have for the Role:
A minimum of one year of service experience is preferred
Previous RV product or camping lifestyle
Ability to work daily on a computer and perform internet searches as needed
Excellent organization and follow up skills are required
The ability to follow department procedures and policies
Valid driver's license preferred
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
Prolonged periods of standing, stooping, crawling, and bending
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
Auto-ApplySERVICE ADVISOR WANTED
Service advisor job in Clearwater, FL
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Employee discounts
Health insurance
Paid time off
Vision insurance
Dental insurance
Training & development
his role is for a true professional not an order-taker.
Apex Auto & RV Repair is expanding, and were looking for a driven, disciplined Service Advisor who knows how to communicate, sell ethically, and run a clean workflow.
If youve got experience, hunger, and pride in your craft youll fit right in.
The Advisor We Want
You should already be proven in the field:
5+ years of sales experience
Experience working at independent shops
Strong customer communication skills
Able to build trust, set expectations, and close confidently
Knowledge of Tekmetric (major advantage)
Willing to train, grow, and improve every month
You dont need to know everything.
You do need to be someone who can learn fast, stay consistent, and take ownership.
What This Role Requires
You must be willing to:
Communicate clearly and professionally
Follow established check-in and check-out systems
Build accurate estimates
Present work with confidence and clarity
Keep customers updated proactively
Hold technicians and yourself to timelines
Sell honestly and never oversell
Stay in ongoing sales, leadership, and personal growth training
If you like structure, clear expectations, and being part of a team with real accountability this is the environment youll thrive in.
What We Offer
This is a Triple-Win environment:
Win for YOU strong pay, leadership support, and room to grow
Win for the company clean systems, organized workflow, real career development
Win for the team no drama, no chaos, no lone wolf nonsense
Youll also get:
A disciplined, organized shop
Growth-driven leadership
A culture built on honesty, excellence, and improvement
Weekly meetings and ongoing training
A team that respects high standards
This isnt a place to coast.
Its a place to build a career.
Who Should Not Apply
If you:
Fear accountability
Struggle with sales
Refuse training
Avoid hard conversations
Want an easy paycheck
this shop will eat you alive.
The Opportunity
If you bring your communication skills, sales ability, and desire to grow youll have a long runway here.
This role can grow into Lead Advisor, Shop Manager, or Sales Director for the right person.
The ceiling is high.
The expectations are clear.
If you want to level up, this is the place.
Assistant Service & Express Lube Advisor
Service advisor job in Clearwater, FL
Job DescriptionDimmitt Chevrolet in Clearwater, FL is looking for a Assistant & Express Lube Service Advisor. This is an outstanding opportunity to join a 100 year old and highly regarded family owned dealership. We offer our associates a team environment, great benefits and ongoing training and support. Benefits
Competitive compensation plan
401(k) retirement benefit with company participation (after 1 year)
Medical, dental and vision insurance
Life & disability insurance
Employee Wellness Program
Employee Discount Program
Paid vacation time/PTO
Ongoing support
Advancement potential
Fun and friendly work environment
Responsibilities
Present and sell needed products, and or, services to the customer in a professional manner while adhering to the manufacturer's published maintenance schedule and requirements
Build rapport with the customer to promote customer satisfaction and customer retention
Greet customers in a timely, friendly manner and obtain pertinent vehicle information
Advise customers on the care and the value of maintaining their vehicles in accordance with manufacturers' specifications
Generate and provide customer with a complete and accurate estimate of repair
Establish and communicate completion time of repair with customer and technician
Follow prescribed procedures for customer post follow-up
Have the ability to be an active listener and effectively communicate
Qualifications
Must possess a valid Florida driver's license
Must have a good driving record
Must be able to pass a criminal background check
Must be able to pass a pre-employment drug test
Service advisor with General Motors experience a bonus
CDK experience is also helpful
Absolute honesty and integrity
A clean, well-groomed and professional appearance
An upbeat and enthusiastic attitude
A strong, reliable and punctual work ethic
Possess a sense of urgency
Willingness and ability to learn proven processes
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Experienced Service Advisor
Service advisor job in Wesley Chapel, FL
Job Description
Volkswagen of Wesley Chapel is hiring experienced Service Advisors for our brand new facility. The Service Advisor is responsible for greeting customers, listening to requests, scheduling appointments, estimating costs, acquiring approval for maintenance/repair work, collecting authorization signatures, generating repair orders, and conducting inspections/completing vehicle condition reports upon guest arrival. A Service Advisor acts as a liaison between customers and the service technicians with the primary responsibility of interpreting customer concerns for the technician, so that the technician can diagnose and repair problems correctly. The advisor then translates the actual repair problem, which may be very complicated, into language the customer can understand. Service Advisors also work with customers to schedule future services and handle administrative aspects of customer service departments.
Service Advisor Requirements:
Be on time for work
Wear appropriate dress
Treat customers and co-workers in a professional manner
Experience in the automotive field.
A strong understanding of automotive technology and the automotive industry.
Proficiency with industry-specific software.
Excellent customer service, interpersonal, and communication skills.
Strong organizational, decision making, and problem-solving skills.
The ability to communicate with technicians, customers, and management.
Be visible of the Service Drive for customers
Follow-up on Special Order Parts appointments
Maximize the efficiency and productivity of the shop
Maintain a clean workspace
Follow the workplace rules as outlined in the Employee Handbook
Duties Include:
Answer service-related incoming phone calls.
In absence of, or in conjunction with, a Service BDC assist with scheduling appointments.
Greet customers upon arrival.
Perform an inspection of the vehicle's condition and complete a condition report on the Service Drive, noting any items needing attention and/or apparent damage
Interpret customer concerns for the technician
Consult with technicians regarding necessary repairs, parts availability and possible alternatives.
Use knowledge of available products and services to sell or provide in-depth information about parts and service options to customers.
Answer questions about repair/maintenance needs, service outcomes, vehicle drop-off, and vehicle pick-up.
Explain benefits of having necessary repairs completed through the dealership.
Provide customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.
Manage a work-in-process schedule.
Communicate with customers to provide status updates, advise them about service changes or car pick-up times using the customers' preferred method of contact (phone call, text, email).
Maintain positive customer relationships to ensure repeat business, a healthy online reputation and exceptional customer service survey scores.
Ensure all details regarding services rendered and the associated costs are explained to customers while processing their payments.
Service Advisor Character Requirements:
Integrity: Service advisors earn income on every job sold and completed. Maintenances and repairs sold should be needed and provide a benefit to the customer's ownership experience.
Reliability: A good advisor eliminates surprises at time of vehicle pick-up, communicating costs that exceed an initial estimate or a change in the completion timeline.
People Skills: A good advisor is able to read people and adapt to their way of communicating. One customer might want to know all of the details behind their car repairs, and another customer just wants to pick-up their vehicle once the work is done. A service advisor needs to be aware of these differences to meet individual customer needs. A good service advisor also possesses good listening skills to hear the customer's descriptions of their car, accurately relaying the information to the technician and vice versa.
Empathy: A good service advisor is able to understand their customer's point of view and can better prioritize any work that needs to be done.
Ability to Articulate: The dealership service advisor's main job is to relay information back and forth between the customer and the technician in a manner that prevents the information from being misconstrue, reducing the possibility of mistakes.
Mechanical Knowledge: A service advisor possessing some basic mechanical knowledge is more likely to understand the technician, helping them relay that information to their customer with reliably. Basic car knowledge will also help assess whether or not the technician's recommendations are really necessary, adding to the advisor's integrity.
What We Offer
Medical and Dental
401K Plan
Paid time off and vacation
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family owned and operated
Long term job security
Health and wellness
Flexible work schedule
Discounts on products and services
We are an Equal Opportunity Employer (EOE).
SERVICE ADVISOR
Service advisor job in Homosassa, FL
Job Description
Job Title: Service Advisor
Automotive service advisors greet customers, listen to their description of the problems or service needed, determine the type of service required and prepare repair orders. If a vehicle requires additional repairs not covered in the original order, they estimate the additional cost and telephone the customer for permission to do the work. They also advise customers on other available services.
Essential Duties
Advises customers about necessary service for routine maintenance.
Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test.
Confers with customers about inspection results, recommend corrective procedures and prepare work order for needed repairs.
Prepares a repair order showing time, cost and labor estimates for service.
Writes a brief description of the customer's concern on the repair order to help the technician locate the problem.
Explains the work performed and the repair order charges to the customer.
Handles customer complaints.
Schedules service appointments.
Obtains customer and vehicle data prior to arrival when possible.
Greets customers in a timely, friendly manner and obtains vehicle information.
Test drives the vehicle with customer as needed to confirm the problem or refer to test technician.
Refers to service history, inspects vehicle, and recommends additional needed service.
Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
Provides a complete and accurate written cost estimate for labor and parts.
Establishes “promised time.” Checks with dispatcher, if necessary.
Obtains customer's signature on repair order; provides customer with a copy.
Establishes customer's method of payment. Obtains credit approval, if necessary.
Notifies dispatcher of incoming work.
Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
Implements and maintains a service marketing program.
Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate.
Ensures that vehicles are parked in assigned areas. Makes sure they are locked and all keys are marked and put away correctly.
Keeps service department forms, menus and pricing guides up-to-date.
Implements a quality control process to eliminate comebacks.
Maintains high customer satisfaction standards.
Handles telephone inquiries regarding appointments and work in process.
Inspects all vehicles for body work, informs customer if work is needed and provides an estimate for body work.
Maintains a professional appearance.
Keeps work area clean.
Other tasks as assigned
Marginal Duties
[If applicable.]
Supervisory Responsibilities
[If applicable.]
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High School Diploma or GED
Two to four years related experience and/or training; or equivalent combination of education and experience.
Reynolds & Reynolds experience a plus
X-Time experience a plus
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
Mathematical Skills
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Certificates, License's, Registrations
Automotive Service Excellence (ASE) Certifications
Manufacturer Training
Valid Driver's License
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Service Advisor-Bran
Service advisor job in Brandon, FL
Accelerate your career with Ed Morse Automotive Group! With 75+ years of industry experience, we provide excellent service to our customers and team members. Our expanding automotive group spans across FL, TX, OK, MO, IL, IA, CO, and AZ with over 50 + locations, representing 30+ automotive, powersports, and motorcycle brands. Join a family-oriented company that values personal and professional growth.
We are currently seeking Service Advisor to join our Ed Morse team.
Responsibilities
Primary responsibility is to act as the principal contact between the dealership and customer for repair and maintenance service on their vehicles
The goal is to provide customer satisfaction and maximize dealership sales of parts and service
Advisor will report directly to the Service Manager/ Service Director, but they will also work very closely with vehicle sales managers, the group leaders, technicians
Work directly with management to handle customers with complaints that cannot be satisfied at the service writer level
Answer incoming telephone calls promptly, courteously, and make every effort to satisfy the caller's inquiry
Promptly meet and greet service customers warmly and be the perfect host
Listen to customer's reason(s) for bringing their vehicle to the service department
Offer logical diagnostic services or repairs to satisfy customer's concerns
Provide accurate estimates for all the services or repairs recommended
Qualifications
Candidates must be well spoken, have excellent telephone skills.
Be a positive associate who provides exceptional personalized service to our guests and community.
Conduct all business with sincerity, honesty, and genuine concern for customers.
Handle minor customer complaints and/or misunderstandings with professionalism, courtesy and tact.
Maintain a customer satisfaction rating above zone average.
Why Ed Morse?
In addition to a rewarding career, Ed Morse offers our employees the following:
Weekly Pay
Uncapped earning potential! -Bonuses, Commissions, etc.
401K with company match
Competitive Health Benefits including: Medical, Dental, Vision
Supplemental Insurance options, Life Insurance, Short-Team Disability & Long-Term Disability
Employee Assistance Program
Quarterly Wellness Program
Vacation Pay
Sick Pay
Six Paid Holidays each calendar year
Fantastic Employee Purchase Program - Discounts on vehicles, parts & service
Employee Referral Program - Get rewarded for working with friends
Become involved in our community with Ed Morse Cares
Unlimited career potential - opportunities in multiple states with over 30+ brands
Ongoing Education - receive manufacturer and product knowledge training
Not ready to apply? Connect with us for general consideration.
Auto-ApplyService Communications Advisor
Service advisor job in Tampa, FL
Elevare Branding is a forward-thinking agency dedicated to elevating brands through innovative strategy, refined design, and exceptional execution. We partner with businesses looking to grow, transform, and stand out in competitive markets. Our team is built on creativity, collaboration, and a commitment to delivering high-quality solutions that make a lasting impact.
Job Description
We are seeking a highly organized and detail-driven Service Communications Advisor to support our client relations and communication operations. In this role, you will serve as a key liaison between clients and internal teams, ensuring that service updates, brand messaging, and project communications are delivered with accuracy, clarity, and professionalism.
This position is ideal for individuals who excel in structured communication, problem-solving, and delivering an outstanding client experience.
Responsibilities
Serve as the primary point of contact for service-related communication with clients and partners.
Prepare, update, and distribute service announcements, project briefs, and internal communication materials.
Coordinate with internal departments to ensure timely delivery of updates, reports, and feedback.
Maintain detailed records of client requests, service changes, and communication logs.
Identify communication gaps and propose improved strategies to enhance service quality.
Support daily administrative tasks related to client communication and service operations.
Ensure brand consistency across all written materials and client interactions.
Qualifications
Strong verbal and written communication skills.
Excellent organizational and multitasking abilities.
Ability to maintain professionalism in fast-paced environments.
Strong attention to detail and a proactive mindset.
Problem-solving skills and the ability to manage competing priorities.
Proficiency with office software tools and documentation practices.
Additional Information
Competitive salary within the range of $53,000-$57,000 per year.
Opportunities for professional growth and advancement.
Supportive and collaborative team environment.
Skill-development programs and ongoing training.
Stable, full-time position with long-term career potential.
Service Writer
Service advisor job in New Port Richey, FL
Job Description
Maus Family Automotive is currently searching for driven, career-minded Service Advisors to become a vital part of the Maus Team!
Positions available immediately and Sign on Bonuses are available based on Experience! Apply now!
Maus Nissan of New Port Richey is our largest, highest volume location, located in the high-traffic area of US19 and SR54.
Service writing experience is required and motivated advisors easily bring home over $100K per year! It's the Nissan way!
We offer:
Competitive Commission-based Pay Plans
Weekly pay
Full benefits
Paid vacation and holidays
401(k) with company participation
And so much more!
As a Service Advisor at Maus, you will:
Communicate with our customers along every step of the way in the service process - from beginning to end
Actively listen to the questions and concerns of our customers to identify service needs and to resolve all concerns
Relay accurate information to the service technicians
Estimate the cost of service and repair orders and sell additional services necessary for the upkeep of our customer's vehicles
Ensure maintenance and/or repairs are completed in a timely manner
Delivers vehicles to customers in better condition than they arrived, every time
**Must be 18 years or older and possess a valid driver's license. Candidates must be willing to submit to a pre-employment background check and drug screen.
Maus Family Automotive is an Equal Opportunity Employer. We do not discriminate against any individual based on race, color, religion, sex, age, national origin, citizenship status, handicap, disability, genetics, whistle blower status, caregiver status, veteran status, sexual orientation, or gender identification. This policy covers all employees' recruitment, hiring, promotion, demotion, and all other conditions of employment
Service Advisor
Service advisor job in Lakeland, FL
Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
Ensure the daily inventory of technicians' time is consistently sold to service customers.
Distribute work between technicians efficiently.
Answer technical questions about vehicle problems, warranties, services, and repairs.
Maintain Customer Satisfaction scores at or above company standards.
Assist in diagnosing vehicle problems; order parts and tools as necessary.
Oversee administration of warranty claims as well as training and supervising of service department employees.
Set schedules and assigns tasks to service department employees.
Reinforces company policies and adheres to company standards.
Encourages compliance with applicable laws and regulations.
Maintain good working relationship with factory(s) and foster positive employee relations.
Collaborate with upper management to make service department hiring and discipline decisions.
Auto-ApplyCustomer Service
Service advisor job in Saint Petersburg, FL
Responsible for supporting the company's sales goals through good customer service, maintaining quality relations with existing accounts, and providing sales coverage by performing the following duties: • Applies knowledge of company products/services to efficiently process customer information, and respond to inquiries and complaints in a diplomatic manner.
• Builds and maintains quality relations with assigned customers.
• Contacts customers via telephone or correspondence as frequently as necessary to meet goals.
• Maintains updated, organized files on all assigned customers.
• Completes and submits required documentation.
• Contacts customers to obtain missing information or data to ensure an accurate customer database.
• Traces and expedites late orders to ensure customer satisfaction.
• Trains new Customer Service Representatives as requested.
• Performs other related duties as assigned.
Customer Service Advisor - Migrant Help
Service advisor job in Tampa, FL
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customer service standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
Full Time Service Support Consultant
Service advisor job in Saint Petersburg, FL
Benefits:
Bonus based on performance
Company parties
Competitive salary
Employee discounts
Opportunity for advancement
Training & development
Are you passionate about creating exceptional customer experiences? Do you thrive in fast-paced environments where problem-solving and communication are key? We're searching for an energetic and dedicated Service Support Consultant to join our dynamic team. If you're driven, enthusiastic, and ready to make an impact, we want YOU!
Why You'll Love Working with Us
Competitive Pay - Earn $45,000 - $60,000 annually, based on experience and performance, with merit-based rewards.
Performance Bonuses - Get rewarded for your hard work and results.
Growth Opportunities - Advance your career in a growing company with a proven track record.
Flexible Schedule - Enjoy work-life balance with a Monday-Friday schedule and occasional Saturdays (9:00 AM - 3:00 PM).
Fun Work Culture - Join a supportive team that celebrates successes with company parties and camaraderie.
Comprehensive Benefits - Employee discounts, profit sharing, and training & development programs.
What You'll Do
Be the friendly first point of contact for customers, providing information, answering inquiries, and ensuring exceptional service.
Assist with scheduling, managing orders, and resolving issues quickly and efficiently.
Handle challenges with a positive, problem-solving mindset, ensuring 100% customer satisfaction.
Educate customers about our services, fostering long-term relationships and trust.
Collaborate with a team committed to achieving company goals and maintaining our reputation for excellence.
What We're Looking For
Excellent Communication Skills: You're confident, clear, and professional when interacting with others.
People-Centered Attitude: You enjoy connecting with others and making their day better.
Problem-Solving Ability: You approach challenges with creativity and optimism.
Team Player: You thrive in a collaborative environment and enjoy working toward shared goals.
Ambition to Grow: You're eager to learn and develop professionally in a supportive environment.
Who We Are
Here at
Clearwater Solutions,
we partner with leading automotive industry giants to help them expand and grow. Over the past year, our Community Engagement Team has been instrumental in increasing our clients' consumer base, driving revenue, and delivering exceptional customer experiences. Our team's dedication and innovation are the foundation of our success-and we're excited to bring on new talent to continue our mission.
Ready to Join Our Winning Team?
If you're ready to take the next step in your career, we'd love to meet you! Apply today to be part of a company where your contributions are valued, and your potential is limitless. Compensation: $45,000.00 - $60,000.00 per year
Auto-ApplySERVICE WRITER
Service advisor job in Tampa, FL
Job Description
This is For a newly opening car dealership in Tampa FL!
Initiates automotive services and repairs by ascertaining performance problems and services requested; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer rapport and records
Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules
• Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions
• Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles
• Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system
• Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation
• Maintains automotive records by recording problems and corrective actions planned
• Updates job knowledge by participating in educational opportunities; reading manufacturers' publications
• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
• Other duties as assigned
Service Specialist - No Nights, Weekends, or Holidays!
Service advisor job in Saint Petersburg, FL
…
Are you looking to continue your career path in hospitality and also have your nights, weekends, and holidays free? We've got the best of both worlds! The Power Design Surge Café is seeking a Café Service Specialist / Barista to join our growing team.
While working at the on-campus café at our corporate headquarters in sunny St. Pete, you will play a pivotal role in helping keep our culture fueled by building relationships with our PDI guests and serving items to keep their body and mind balanced. We are seeking candidates who can work in an evolving environment and deliver our "PlusONE" raving-fan customer service experience to the PDI Family. Apply today!
position details/responsibilities …
Be a front-facing ambassador of the Surge café and PDI culture.
Make and serve coffee/espresso drinks, smoothies and beverages in a timely manner.
Deliver and set up catered events for campus functions.
Partner with marketing on new and exciting café specials.
Replenish condiments, beverages and supplies as needed.
Assist with food and beverage services, assisting café team where needed.
Perform closing tasks and daily cleaning duties to preserve the café environment as safe, clean, and inviting.
here's what we're looking for …
At least 2-5 years of experience working in a field within the hospitality and service industry.
Excellent customer service skills, including patience and a friendly demeanor.
Engaging and outgoing personality to build relationships and ensure customer satisfaction.
Ability to multi-task, prioritize, and problem-solve while ensuring a “customer first” mentality.
Demonstrate and uphold all of Power Design's core values, which include integrity, accountability, teamwork, innovation and growth.
At Power Design, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. Power Design believes that diversity and inclusion among our teammates is paramount to our success as a national company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool nationwide
Auto-ApplyCommercial Services Specialist II (Manheim)
Service advisor job in Tampa, FL
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Commercial Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation
Hourly base pay rate is $19.57 - $29.38/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description:
This position will be responsible for the Closed Sale for Ford Motor Credit.
This position is responsible for the accurate and efficient preparation of vehicles for sale by coordinating the required paperwork and performing data entry of vehicle information. The Commercial Services Specialist ensures that an accurate and complete computerized and physical inventory of customer vehicles is established, and maintains and updates the inventories on a continuous basis in order to assign and prepare vehicles for the sale as required by Ford Motor Credit.
What You'll Do:
* Perform data entry of required information in the AS 400 system of vehicle identification number (VIN), and other descriptive information.
* Manage account relationships, maintaining effective communications and ensuring customer requirements are met.
* Maintain vehicle files; verify title information; log in titles when received; create and file in folders. Work with title department to ensure that a negotiable title is obtained for each vehicle assigned to the account.
* Work with posting clerk to ensure completion of recon, transportation, and all other vehicle charges are applied to the appropriate vehicle in the AS400 system.
* Respond to customer inquiries relating to vehicles. Provide quality service and assist in resolving problems.
* Mail out sale packages the day after sale.
* Pull and update consignment inventory information of vehicles transmitted by customer. Investigate transmission errors. Verify vehicle eligibility for the sale and provide customer with inventory reconciliation report.
* Communicate with Transportation department in order to arrange required transportation or obtain information including transportation condition reports, bills, etc. Pull transmitted transportation charges as needed.
* Establish customer vehicle files in the computer system. Update vehicle files on a continuous basis with standardized abbreviations to assure that vehicle location, condition, special announcements, and other activities relative to the vehicle are properly recorded.
* Seek floor price information from account representative and enter it into computer system.
* Review, enter, and update vehicle condition report information in the computer system. Pull and print electronic condition reports. Provide customer with copies as necessary.
* In coordination with account representative, account operations coordinator, and account specific procedures, prepare sale vehicle run process including run order, scheduling, notice to customer account, etc.
* Follow up on vehicle preparation for the sale by reconciling incoming bills against ordered work/repairs for each Institutional customer vehicle. Contact customer coordinators, service vendors and/or account representative when the information is missing or problems occur.
* Communicate with accounting department in order to balance the sale and perform post-sale invoicing for accounts receivable as needed.
* Maintain and update physical vehicle inventory files that document all activities relative to each customer vehicle, assuring accurate sale processing/closing records.
* Communicate with Online Operations department in order to prepare assigned vehicles for online programs.
* Prepare various reports, lists and handouts such as sales and expense report, sold vehicles by net amounts report, dealer attendance report, lot and transportation damage report, block summaries, etc.
* Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
* Perform other duties as assigned by management.
Qualifications:
* High School Diploma/GED and 3 years' experience in a related field.
OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline.
OR 5 years' experience in a related field.
* Ability to work in a fast-paced environment, receptive to change and able to multitask.
* Prior clerical or administrative experience required.
* Proficient in Microsoft Excel required.
* Commitment to providing excellent customer service required.
* Must be able to operate adding machines and other office equipment (i.e., copier, fax machine, etc.).
* Ability to sit or stand for prolonged periods of time.
* Communications and Organizational skills required.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplyCustomer Accounts Advisor
Service advisor job in Largo, FL
The salary range for this role is $14.00 to $14.50 per hour*.
is also eligible for incentive pay based on performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest ratewe in good faith believe we would pay for this role at the time of this posting. We may ultimately paymore or less than the posted range, and the range may be modifiedin the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable.The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remainsin the Company's sole discretion unless and until paid and may be modifiedat the Company's sole discretion, consistent with the law.
**Benefits vary based on FT and PT employment status.
Service Advisor-Bran
Service advisor job in Brandon, FL
Accelerate your career with Ed Morse Automotive Group! With 75+ years of industry experience, we provide excellent service to our customers and team members. Our expanding automotive group spans across FL, TX, OK, MO, IL, IA, CO, and AZ with over 50 + locations, representing 30+ automotive, powersports, and motorcycle brands. Join a family-oriented company that values personal and professional growth.
We are currently seeking Service Advisor to join our Ed Morse team.
Responsibilities
Primary responsibility is to act as the principal contact between the dealership and customer for repair and maintenance service on their vehicles
The goal is to provide customer satisfaction and maximize dealership sales of parts and service
Advisor will report directly to the Service Manager/ Service Director, but they will also work very closely with vehicle sales managers, the group leaders, technicians
Work directly with management to handle customers with complaints that cannot be satisfied at the service writer level
Answer incoming telephone calls promptly, courteously, and make every effort to satisfy the caller's inquiry
Promptly meet and greet service customers warmly and be the perfect host
Listen to customer's reason(s) for bringing their vehicle to the service department
Offer logical diagnostic services or repairs to satisfy customer's concerns
Provide accurate estimates for all the services or repairs recommended
Qualifications
Candidates must be well spoken, have excellent telephone skills.
Be a positive associate who provides exceptional personalized service to our guests and community.
Conduct all business with sincerity, honesty, and genuine concern for customers.
Handle minor customer complaints and/or misunderstandings with professionalism, courtesy and tact.
Maintain a customer satisfaction rating above zone average.
Why Ed Morse?
In addition to a rewarding career, Ed Morse offers our employees the following:
Weekly Pay
Uncapped earning potential! -Bonuses, Commissions, etc.
401K with company match
Competitive Health Benefits including: Medical, Dental, Vision
Supplemental Insurance options, Life Insurance, Short-Team Disability & Long-Term Disability
Employee Assistance Program
Quarterly Wellness Program
Vacation Pay
Sick Pay
Six Paid Holidays each calendar year
Fantastic Employee Purchase Program - Discounts on vehicles, parts & service
Employee Referral Program - Get rewarded for working with friends
Become involved in our community with Ed Morse Cares
Unlimited career potential - opportunities in multiple states with over 30+ brands
Ongoing Education - receive manufacturer and product knowledge training
Auto-ApplyService Writer
Service advisor job in New Port Richey, FL
Maus Family Automotive is currently searching for driven, career-minded Service Advisors to become a vital part of the Maus Team !
Positions available immediately and Sign on Bonuses are available based on Experience! Apply now!
Maus Nissan of New Port Richey is our largest, highest volume location, located in the high-traffic area of US19 and SR54.
Service writing experience is required and motivated advisors easily bring home over $100K per year! It's the Nissan way!
We offer:
Competitive Commission-based Pay Plans
Weekly pay
Full benefits
Paid vacation and holidays
401(k) with company participation
And so much more!
As a Service Advisor at Maus, you will:
Communicate with our customers along every step of the way in the service process - from beginning to end
Actively listen to the questions and concerns of our customers to identify service needs and to resolve all concerns
Relay accurate information to the service technicians
Estimate the cost of service and repair orders and sell additional services necessary for the upkeep of our customer's vehicles
Ensure maintenance and/or repairs are completed in a timely manner
Delivers vehicles to customers in better condition than they arrived, every time
**Must be 18 years or older and possess a valid driver's license . Candidates must be willing to submit to a pre-employment background check and drug screen.
Maus Family Automotive is an Equal Opportunity Employer. We do not discriminate against any individual based on race, color, religion, sex, age, national origin, citizenship status, handicap, disability, genetics, whistle blower status, caregiver status, veteran status, sexual orientation, or gender identification. This policy covers all employees' recruitment, hiring, promotion, demotion, and all other conditions of employment
Auto-Apply