Customer Accounts Advisor
Service advisor job in Pensacola, FL
The salary range for this role is $14.00 to $14.50 per hour*.
is also eligible for incentive pay based on performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Benefits vary based on FT and PT employment status.
Service Advisor
Service advisor job in Milton, FL
Description of the role:
Automotive dealership is seeking a dynamic Service Advisor to join our team in Milton, FL. As a Service Advisor, you will be responsible for providing exceptional customer service and support in our service department. Your role will involve assessing customer needs, recommending suitable services, and ensuring a seamless service experience. Excellent communication skills, automotive knowledge, and a passion for delivering exceptional customer service are essential for this position.
Responsibilities:
Greet customers and provide a welcoming environment in our service area.
Communicate with technicians to ensure timely completion of service
Provide accurate estimates and quotes for service, explain recommended services and repairs to customers, providing detailed explanations of the work to be done, associated costs, and timeliness.
Coordinate service appointments and follow-up with customers.
Keep customers informed about the status of their vehicles and any changes or delays that may arise during the service process.
Maintain accurate records of customer interactions, service history, and vehicle information in our DMS System which is Reynolds and Reynolds.
Generate accurate service estimates and invoices, ensuring transparency and clarity for our customers.
Maintain customer satisfaction and loyalty through exceptional service.
Requirements:
Prior experience in a service advisor role mandatory.
Reynolds and Reynolds experience mandatory.
Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with our customers.
Strong organizational and time management abilities.
Knowledge of automotive service and repair processes.
Ability to multitask and prioritize work in a fast-paced work environment.
Customer-centric mindset with commitment to delivering exceptional customer service experiences.
Benefits:
Competitive compensation: $75,000.00 - $100,000 per year
Health insurance
Paid time off
New and Used Vehicle, Parts and Service Discounts
Supplemental Insurance
Dental, Vision, Life Insurance, Short Term and Long Term Disability
About the Company:
McKenzie Buick GMC is a leading automotive dealership in Milton, FL, committed to providing top-quality service to our customers. We value teamwork, integrity, and excellence in all that we do. At McKenzie Buick GMC, we are quickly growing and looking to add additional service support personnel. We have a top-tier pay plan and are looking to add a passionate problem-solver to our team and help continue a legacy of excellence.
Auto-ApplyAutomotive Service Advisor
Service advisor job in Fort Walton Beach, FL
Full-time Description
At Mazda of Fort Walton Beach, the Service Advisor plays a key role in delivering the elevated customer experience our brand is known for. This position serves as the communication link between customers and technicians, ensuring clear expectations, accurate repair orders, and smooth service operations. The ideal candidate represents Mazda's values of integrity, craftsmanship, and customer-first service.
Requirements
Welcome all customers with a professional, friendly, and brand-aligned demeanor.
Listen to customer concerns, gather vehicle information, and accurately document issues on Mazda repair orders.
Clearly explain recommended maintenance, Mazda-specific service intervals, and repair options.
Prepare and verify repair orders for accuracy before dispatching to technicians.
Communicate effectively with our Mazda-certified technicians to ensure proper diagnosis and repair clarity.
Provide proactive updates on vehicle status, additional findings, timelines, and required approvals.
Obtain and document customer authorization for all repairs and additional work.
Review completed repairs with customers and ensure satisfaction before vehicle delivery.
Process payments, warranties, recalls, and documentation in compliance with Mazda and dealership guidelines.
Maintain strong CSI scores through high communication standards, follow-up, and customer retention efforts.
Assist with appointment scheduling, vehicle check-in, and maintaining an organized service workflow.
Uphold Mazda brand standards, dealership policies, and all safety and ethical business practices.
Qualifications:
Previous experience as a Service Advisor or in a customer-facing automotive role preferred.
Strong communication, problem-solving, and relationship-building skills.
Ability to multitask in a fast-paced dealership environment.
Basic understanding of automotive systems and Mazda service requirements is a plus.
Experience with CDK or other dealership management systems preferred.
Valid driver's license with an acceptable driving record.
Core Competencies:
Customer Service Excellence
Attention to Detail
Professional Communication
Time & Workflow Management
Team Collaboration
Sales & Product Knowledge (Mazda)
Salary Description $45,000 - $100,000
Patient Services Advisor-Float
Service advisor job in Pensacola, FL
The Patient Services Advisor-Float plays a critical role in ensuring a seamless and positive experience for patients across multiple healthcare departments. This position involves providing exceptional customer service, managing patient inquiries, scheduling appointments, and facilitating communication between patients and healthcare providers. The advisor acts as a flexible resource, floating between various service areas to support fluctuating demands and maintain operational efficiency. By effectively coordinating patient services, this role contributes to improved patient satisfaction and supports the overall mission of delivering high-quality healthcare. The successful candidate will be adaptable, detail-oriented, and committed to fostering a welcoming environment for all patients.
Minimum Qualifications:
High school diploma or equivalent.
Previous experience in a customer service or administrative role, preferably within a healthcare setting.
Basic knowledge of medical terminology and healthcare processes.
Proficiency with computer systems and scheduling software.
Strong communication and interpersonal skills.
Preferred Qualifications:
Associate degree or higher in healthcare administration or related field.
Experience working in a multi-departmental healthcare environment.
Familiarity with electronic health record (EHR) systems.
Bilingual abilities, particularly in Spanish or other commonly spoken languages in the United States.
Certification in medical office administration or patient services.
Responsibilities:
Serve as the primary point of contact for patients, addressing inquiries and providing information about services, appointments, and policies.
Schedule, reschedule, and confirm patient appointments across multiple departments, ensuring accuracy and efficiency.
Assist with patient check-in and check-out processes, including verifying insurance information and collecting necessary documentation.
Coordinate with clinical and administrative staff to facilitate smooth patient flow and resolve any scheduling conflicts or issues.
Float between different patient service areas as needed to support staffing needs and maintain consistent service levels.
Maintain accurate and confidential patient records in compliance with healthcare regulations and organizational policies.
Handle patient concerns and escalate issues appropriately to ensure timely resolution and patient satisfaction.
Participate in training and development activities to stay current with healthcare procedures and customer service best practices.
Skills:
The Patient Services Advisor-Float utilizes strong communication skills daily to interact effectively with patients, families, and healthcare staff, ensuring clear and compassionate exchanges. Organizational skills are essential for managing multiple schedules, coordinating appointments, and maintaining accurate records across various departments. Problem-solving abilities help address patient concerns promptly and resolve scheduling conflicts to maintain smooth operations. Proficiency with technology, including scheduling software and electronic health records, supports efficient data management and appointment coordination. Adaptability and flexibility are crucial as the advisor floats between departments, responding to changing priorities and supporting diverse patient service needs.
Auto-ApplyService Advisor/Counter Sales
Service advisor job in Fort Walton Beach, FL
The job duties of an Auto Service Advisor may include:
Greeting customers and scheduling service appointments
Cataloging customers concerns and comments
Writing service orders and descriptions of problems and repairs
Translating customers' repair problems into standard repair terminology
Explaining repairs to customers
Test-driving vehicles to confirm service repairs
Estimating the cost and time needed for repairs
Handling customer complaints
Midas Auto Service prides ourselves on giving great customer service and meeting the needs of our customers is our top priority.If you fill this position matches you then we encourage you to apply and we look forward to meeting you.We are looking for a personable Service Advisor to act as the liaison between our customers and service technicians. The Service Advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars. The Service Advisor will ensure customer service by working with customers to determine their vehicle issues and problems, determining the repair timeline, and working with technicians to convey the customers' concerns with accurate repair descriptions.To be a successful Service Advisor, you should have excellent customer service, interpersonal, and communication skills. You should also have a strong understanding of automotive technology and of the automotive industry.
Service Advisor Responsibilities:
Greeting customers and directing them to available mechanics.
Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.
Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.
Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.
Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.
Managing and overseeing the dealership's workflow and schedule.
Calling customers to advise them about service changes or car pick-up times.
Maintaining positive customer relationships to ensure repeat business.
Ensuring all details on services rendered and costs are related to customers and processing their payments.
Liaising with service technicians about parts ordering and ensuring parts are available when needed.
Join Our Team
As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.
*************
Auto-ApplyService Advisor
Service advisor job in Pensacola, FL
Service Advisors are responsible for providing an excellent customer service experience at their OneWater store. They are passionate about delighting customers and achieving or exceeding the customers' expectations through timely service, done in a profitable and efficient manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Duties (Most Important to Least Important)
Schedules service work, and processes retail, warranty and internal repairs orders efficiently and in a timely manner.
Manages technician's workflow and schedules assigned repair orders appropriately.
Performs detailed write-up of customers concerns and incorporate required work utilizing “Complaint, Cause & Correction” on each repair order and provide timely estimates for customer approval.
Collaborate with the service manager to improve internal processes, workflow, and operational efficiency.
Builds and maintains positive customer and manufacturer relationships to strengthen customer loyalty, increase referrals and enhance dealer reputation.
Resolves customer complaints or concerns in a timely manner and always looks for ways to better serve our customers.
Obtains warranty or service contract approvals in a timely manner.
Effectively communicates with customers on a timely basis, keeping the customer proactively informed of the status and completion of their repairs.
Performs quality control checks on finished boats, assuring completion of repairs & cleanliness.
SKILLS
Excellent interpersonal and communication skills
Ability to build and maintain customer relationships
Ability to manage service schedules and appointments
Ability to prioritize tasks in a fast-paced environment
Detail-oriented with accurate documentation and reporting
Efficient in managing workflow and ensuring customer expectations are met
QUALIFICATIONS / REQUIREMENTS
High school diploma or equivalent (required)
Minimum of 2-3 years of experience in a customer service or service advisor role, preferably in the automotive, marine, or related industries preferred
Experience working in a service department (marine service experience is a strong advantage)
Knowledge of marine equipment, boats, engines, and parts (strongly preferred)
Familiarity with basic marine maintenance and repair terminology
PHYSICAL DEMANDS
Use the table / checklist below to indicate what is required of this position. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Using the rating scale below, indicate how often the following physical activities and environmental conditions are required/present in performing the Essential Job Responsibilities.
C=Constantly
F=Frequently
O=Occasionally
R=Rarely
(5-8 hrs. /shift)
(2-5 hrs. /sift)
(Up to 2 hrs. /shift)
(Not regular part of job)
Physical Activities
Remaining in a stationary position, often standing or sitting for prolonged periods
F
Repeating motions that may include the wrists, hands and/or fingers
F
Moving about to accomplish tasks or moving from one worksite to another
F
Operating motor vehicle
O
Communicating with others to exchange information
C
Assessing the accuracy, neatness and thoroughness of the work assigned
C
Hearing
C
Talking
C
Seeing
C
Eye/Hand/Foot Coordination
F
WORK ENVIRONMENT
Use the table / checklist below to indicate the environmental conditions and physical demands of the position. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
How would you best describe the environmental demands for this position? (Check only one)
Environmental Conditions
No adverse environmental conditions expected
X
Poor ventilation
Hazardous conditions
Small and/or enclosed spaces
Noisy environments
How would you best describe the physical demands for this position? (Check only one)
Physical Demands
Sedentary work that primarily involves sitting/standing
☐
Light work that includes moving objects up to 20 pounds
☐
Medium work that includes moving objects up to 50 pounds
☐
Heavy work that includes moving objects up to 100 pounds or more
☒
OneWater Marine is an Equal Opportunity Employer
and complies with ADA regulations as applicable.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
Auto-ApplyAutomotive Service Advisor - Group 1 Ford of Pensacola
Service advisor job in Pensacola, FL
Group 1 Ford of Pensacola is part of the fast growing Group 1 Automotive, a leader in automotive retail sales and service. We are growing and looking to add Quality Automotive Service Advisors to work with our Quality Ford Dealership! Our Service Advisor should be passionate about customer service and enjoy interacting with people throughout the working day.
We offer...
Salary Based Pay Plan Plus Bonuses
A Great Working Environment
A Structured Career Path Leading to Management
Service Advisor University - Paid for by Group1 Automotive
Pinnacle Awards Program
Health, Dental & Vision Insurance
Life & Disability Insurance
401(k) with Company Match
Paid Time off
Employee Vehicle Purchase Program
Employee Stock Purchase Plan
You need…
Previous Service Advisor Experience is a Plus!
Positive & Friendly Attitude
Interpersonal Communication Skills
Basic Computer Skills
Strong Desire to Provide an Exceptional Client Experience
Ability to Achieve Targeted Goals
High School Diploma or Equivalent
Must have a Valid Driver's License
Group 1 is a Fortune 250 company that offers a team environment, great benefits and ongoing training and support for its associates. If you are in alignment with our values of integrity, transparency, professionalism, and teamwork- now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.
*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*
Group 1 Automotive is an Equal Employment Opportunity employer and participates in E-Verify
Not ready to apply to a position? Sign-up to let us know about your interest in a career with Group 1 Automotive.
Auto-ApplyPatient Services Advisor-Bilingual
Service advisor job in Pensacola, FL
Job Description
We're Hiring - Bilingual Patient Services Advisor (PSA)
Job Purpose: The Patient Services Advisor (PSA) is the welcoming face of our clinic-greeting patients and visitors with professionalism, warmth, and care. In this role, you will assist with check-in, update records, verify insurance, collect payments, and help connect patients to the services they need, all while ensuring a positive experience.
Key Responsibilities:
Greet and assist patients, visitors, and clients in a friendly and professional manner
Register patients, verify insurance, and collect co-pays
Keep patient records up to date in our Electronic Health Record system
Assist with language interpretation and transportation arrangements when needed
Support clinic operations by maintaining organized front desk and waiting areas
Minimum Requirements:
Associate's degree or equivalent on-the-job experience
Experience with electronic health records and patient registration
Strong customer service and communication skills with diverse populations
Proficient in Microsoft Word and Outlook
Bilingual (English/Spanish) required
Preferred:
Medical office or billing experience
Customer service training
Why Join Us?
Make a difference in your community every day
Work in a supportive, mission-driven team environment
Help ensure quality healthcare for underserved populations
Apply now and be the first smile our patients see!
Automotive Service Advisor
Service advisor job in Fort Walton Beach, FL
Full-time Description
An Automotive Service Advisor plays a crucial role in the operations of an auto repair shop, dealership, or service center. Their primary responsibility is to serve as a liaison between the customer and the service department. Below are key responsibilities, skills needed, and typical job duties associated with this position:
Key Responsibilities:
Customer Interaction: Greet customers, assess their needs, and consult with them about their vehicle's performance and potential repairs.
Service Recommendations: Provide recommendations for maintenance and repair services based on the vehicle's age, condition, and customer concerns.
Estimates and Quotes: Prepare and present cost estimates for recommended services and repairs, ensuring transparency with pricing.
Coordination: Schedule appointments for vehicle service, manage workflow in the shop, and follow up on parts orders.
Communication: Keep the customer updated on the status of repairs and any additional issues that may arise during service.
Record Keeping: Maintain comprehensive records of customer interactions, repairs performed, and invoices.
Problem-Solving: Address any customer complaints or issues that arise during the service process.
Sales Skills: Promote service specials and warranty programs to customers to increase sales.
Skills Needed:
Customer Service: Excellent interpersonal and communication skills to interact effectively with customers and team members.
Technical Knowledge: Understanding of automotive systems and repair processes to provide accurate information to customers.
Organizational Skills: Ability to manage multiple tasks, including scheduling, documentation, and coordinating service efforts.
Sales Ability: Strong persuasive skills to recommend additional services or repairs that benefit the customer and the business.
Problem Solving: Critical thinking ability to address customer issues and service challenges effectively.
Attention to Detail: Keen eye for detail when it comes to customer needs and service documentation.
Typical Job Duties:
Welcome customers as they arrive at the service center.
Collect vehicle information and perform a preliminary inspection.
Document customer concerns and relay them to technicians.
Prepare work orders and ensure all data is accurately logged into the system.
Review completed work orders for accuracy and customer satisfaction before handing over the vehicle.
Process customer payments and explain warranties or service contracts as applicable.
Follow up with customers after service to ensure satisfaction and maintain relationships.
Qualifications:
High school diploma or equivalent; some positions may require an associate degree or certification in automotive service management.
Previous experience in automotive service advising or a similar role is typically preferred.
Knowledge of automotive technologies and repair practices.
Proficiency with service management software and related technology.
Career Outlook:
The demand for skilled automotive service advisors is generally steady, as vehicle ownership continues to rise, leading to ongoing maintenance needs. Opportunities for advancement may include roles in management or specialized service positions.
If you are interested in pursuing a career as an Automotive Service Advisor, acquiring relevant experience in customer service and automotive knowledge is essential for success in this role.
Requirements Key Responsibilities:
Customer Interaction: Greet customers, assess their needs, and consult with them about their vehicle's performance and potential repairs.
Service Recommendations: Provide recommendations for maintenance and repair services based on the vehicle's age, condition, and customer concerns.
Estimates and Quotes: Prepare and present cost estimates for recommended services and repairs, ensuring transparency with pricing.
Coordination: Schedule appointments for vehicle service, manage workflow in the shop, and follow up on parts orders.
Communication: Keep the customer updated on the status of repairs and any additional issues that may arise during service.
Record Keeping: Maintain comprehensive records of customer interactions, repairs performed, and invoices.
Problem-Solving: Address any customer complaints or issues that arise during the service process.
Sales Skills: Promote service specials and warranty programs to customers to increase sales.
Skills Needed:
Customer Service: Excellent interpersonal and communication skills to interact effectively with customers and team members.
Technical Knowledge: Understanding of automotive systems and repair processes to provide accurate information to customers.
Organizational Skills: Ability to manage multiple tasks, including scheduling, documentation, and coordinating service efforts.
Sales Ability: Strong persuasive skills to recommend additional services or repairs that benefit the customer and the business.
Problem Solving: Critical thinking ability to address customer issues and service challenges effectively.
Attention to Detail: Keen eye for detail when it comes to customer needs and service documentation.
Automotive Service Advisor
Service advisor job in Mary Esther, FL
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Benefits/Perks
Paid Holidays and Paid Time Off
Careers Advancement Opportunities - we are always looking to promote from within!
Reimbursement for any successfully completed ASE certifications
Flexible Scheduling with a rotating day off
Closed on Sundays
Competitive Compensation with bonus incentives
Job Summary
We firmly believe that our success is a direct reflection of our talented Automotive Service Advisors. If you consider yourself to be an outgoing, self-motivated sales individual with a customer-focused attitude and work ethic, Tuffy is the right team for you.
Responsibilities
Make Customer Satisfaction number one
Identify primary concerns and determine customer needs through open-ended questions
Professionally introduce the Courtesy Inspection (multi-point inspection) offering solutions and benefits
Conduct the "Invoicing delivery" upon completion of services reviewing work performed, warranties breakdown, and scheduling the next appointment
Qualifications
Maintain a positive, energetic attitude throughout the day
Basic knowledge of menu-based computer software
Strong organizational skills
Demonstrates the desire to improve and advance personally and professionally
Two years of experience in an auto repair facility is a plus
Valid drivers license with an acceptable driving record
Flexible schedule and able to work weekdays, weekends, evenings
If you are a hard worker and would like to take on the challenge of working in a high-volume shop, we invite you to apply for the position today and join our team!
Customer Service Advisor - Pensacola, FL
Service advisor job in Pensacola, FL
Job Description
We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!
The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.
All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!
For immediate consideration, please complete our employment application. We look forward to hearing from you!
Customer Service and Sales Associate Part Time
Service advisor job in Pensacola, FL
The Part Time Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet the customer's travel and insurance replacements needs.
Wages: $17.00/hr.
For full-time opportunities Hertz also provides world class benefits, which include:
Medical, Dental, and Vision Insurance
Life Insurance
Paid Time Off
401(k) Retirement Plan
Employee Discounts
Responsibility of a Sales and Service Associate includes:
Effectively communicate and offer ancillary products and services to enhance customer's travel experience.
Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer's responsibility of damage, fuel options and vehicle upsells.
Achieve personal sales goals while supporting the goals of the team.
Work in a fast-paced sales environment, providing helpful, quality service and sales, while enhancing the customer's rental experience.
Convert phone shops to reservations and rentals
Creating a positive customer service experience by listening to and identifying customer needs
Engaging customers in a courteous professional manner and ensuring overall customer satisfaction and service
Maximize revenue opportunities with customers by actively soliciting business after every rate quote, addressing/overcoming customer objections to placing a reservation, utilizing various sales techniques as appropriate to obtain every possible booking.
Assist customers with various post rental inquiries that involve the rental and billing process.
Viewing every customer contact as a sales opportunity and soliciting reservations on customer service calls.
Skills/Experience:
Demonstrate good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply.
Have the competitive drive and confidence to succeed in a commission-based environment.
Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills.
Demonstrate sales, professionalism and interpersonal skills.
Show a high level of ownership, accountability and initiative.
Show proven experience of working well within a team.
Work flexible shifts including weekends and holidays; and work overtime as required.
Work outdoors during all weather conditions.
Stand for long periods of time.
Qualified applicants will have the following:
A valid driver's license with record in good standing
Ability to drive and operate vehicles
Fluency in English
1-2 years of customer service and sales experience.
Physical Requirements:
Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following: sitting, standing, walking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, typing, filing, seeing, reading and the ability to use a computer, telephone, calculator, copy machine and fax machine.
Auto-ApplyCustomer Service Associate
Service advisor job in Milton, FL
Job Description
Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.
As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner.
• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
• Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
• Independently stocks shelves and recovers merchandise in the store.
• Accurately handles customer funds and processes transactions using the POS system.
• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
• Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•Retail store environment where extended periods of standing are required
•Retail store stockroom environment subject to fluctuations in temperature
•Frequent lifting and maneuvering of merchandise and displays.
•Exposure to dust and extreme temperatures while unloading trailers.
•Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
Customer Service Associate
Service advisor job in Pensacola, FL
We are committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.
We move fast, adapt quickly, and take pride in upholding the highest standards of quality in everything we do.
Job Title: Customer Service Associate
Location: Retail Grocery Location
Position Overview
The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures. This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management.
Primary Responsibilities & Accountabilities
Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude.
Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction.
Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability.
Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed.
Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed.
Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate.
Maintain confidentiality of information.
Put up discarded or returned merchandise.
Perform cashier associate duties, as necessary.
Perform pricing duties, as necessary.
Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
Notify management of associate theft, customr shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
Perform other job-related duties as assigned.
Qualifications
Minimum
Must be 18 years of age.
High school diploma or equivalency.
Ability to read, write and speak English proficiently.
Ability to understand and follow English instructions.
Authorization to work in the United States or the ability to obtain the same.
Successful completion of pre-employment drug testing and background check.
Preferred
Demonstrate strong customer service communication skills, effectively addressing and resolving customer concerns with positive business impact.
Possess a proficient working knowledge of office, front end systems and equipment.
Possess proficient computer skills.
Possess demonstrated skills in the ability to perform and deliver customer service expectations.
Demonstrate good organizational skills.
High standard of integrity and reliability.
Required Behaviors
Lives the Values
by embracing the essence of the company demonstrating a commitment to the company's goal and values.
Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
Business-driven
showing passion for the business, delivering results consistently.
Customer-orientated
by passionately demonstrating that the customer comes first… always by putting the customer's needs above all else.
People Passion
through consistently treating others with respect and dignity.
Knowledge, Skills, Abilities
Compliance with all company policies and procedures.
Must complete service training within sixty (60) days of position start date.
Job Tag
#WD
Auto-ApplyDisplaced Federal, Defense, and Aerospace Employees
Service advisor job in Eglin Air Force Base, FL
Ignite is an ISO 9001:2015 and CMMI Services Level 3 certified, Service-Disabled Veteran-Owned Small Business (SDVOSB), headquartered in Huntsville, AL. By design, Ignite is a provider of professional services to customers in educational, federal, and commercial industries and in every action seeks to be the preeminent provider within this business space. Ignite upholds our values of competency, collaboration, innovation, reliability, and results through everything we do.
Displaced by the recent rounds of layoffs in commercial space, deferred resignation program, or other circumstances? Ignite invites you to explore opportunities across our growing portfolio of programs in Defense, Space, and Intel. Ignite values unique skillsets and experiences and can help you shape what's next in your career.
Ignite provides the highest quality services and solutions to our customers. We support vital efforts in Artificial Intelligence/Machine Learning, Electromagnetic Spectrum Operations, Space, Multi-Domain Operations Support, Digital Transformation and Cyber, and Programmatic Support to customers throughout the nation including (but not limited to) Huntsville, AL; Colorado Springs, Co; Eglin AFB; Las Cruces, NM; and Warner Robins, GA.
This position description does not represent a current opening but may be used to identify candidates with skills and experience for positions within Ignite that frequently become available. By submitting your resume, your profile will be visible to recruiters and hiring managers within Ignite. Learn more about our employee-centric culture and benefits here: Careers - Ignite Impossible
Job Requirements
Job Requirements and Qualifications:
* U.S. Citizenship required. Most positions require at least the ability to obtain and maintain a U.S. Security Clearance or possess a current U.S. Security Clearance.
* Requirement to work on-site at customer location
* Position requirements, including education, experience, and qualifications, are subject to the specifications outlined by internal and/or contract labor category requirements.
Education Requirements:
Most Programs Require a minimum of a Bachelors Degree.
Other Requirements:
Must be a US citizen and be able to obtain and hold an active Security Clearance
Salary Range: $50,000 to $175,000 based on position, education, and experience
We are equal opportunity/affirmative action employers, committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status, or any other protected characteristic under state or local law.
Accommodation Request: If you are a qualified individual with a disability or are a disabled veteran and are unable or limited in your ability to use or access our Careers sites as a result of your disability, you have the right to receive assistance in completing the application process. Please send your request to **********************
Representative, Customer Service
Service advisor job in Pensacola, FL
ABOUT LCI
The mission of LCI is to provide meaningful employment for the blind and visually impaired. We accomplish this in four ways:
EMPLOY: We are one of the largest employers of people who are blind, creating meaningful careers and lasting skills that transform their lives.
BUILD: We create over 2,000 products and distribute thousands more through manufacturing, retail, nationwide distribution, and e-commerce channels.
SERVE: Many of our products are sold directly to the federal government. We were pioneers of “base supply centers,” stores on military bases that employ the blind and visually impaired and provide mission-critical supplies to our nation's military.
SUPPORT: We want to end blindness forever. To that end, we engage in philanthropic efforts for research into blindness and treatment for the visually impaired.
ABOUT THIS ROLE
The Customer Service Representative is to provide customer service with customer recognition to everyone.
LOCATION AND SCHEDULE
Pensacola, FL - On-Site
Monday-Friday 7:30 AM - 4:00 PM (can vary based on store)
KEY RESPONSIBILITIES
Responsible for all customer service functions with customer recognition and interface the most critical element.
Accurate computerized checkout
Requires excellent communication skills
Requesting and identifying material from the warehouse and shelf stocking.
Store cleanliness both in and outside.
Other duties as requested by Manager and/or Assistant Manager
QUALIFICATIONS
High school graduate with one year relevant work experience.
Basic retail knowledge. Accuracy with computerized checkout systems.
Requires excellent communication skills.
Must have interpersonal skills dealing with and communicating with customers, vendors, co-workers and management. Team player.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is in a store and warehouse environment. The employee is regularly required to sit; stand; walk and use hands. This could require frequent manual labor similar to stocking of product, receiving freight, or other lifting and/or moving of product.
WORK ENVIRONMENT
The noise level in the work environment is usually moderate. When in the Manufacturing area, hearing protection may be required depending on the department.
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Why LCI?
Purpose-driven company driven by principles, not profit
Reach your highest potential: upward mobility, rewarded through hard work
Competitive salary and compensation
Basic Life Insurance at no cost to the employee
401(k) with match and Surplus-Sharing Plans
Health, Dental, and Vision Insurance
Ten paid holidays annually
Paid Time Off (PTO)
On-site Health and Wellness program
Employee Assistance Program (EAP)
Entry Level Vehicle Service Specialist - Brewton
Service advisor job in Brewton, AL
What You'll Do:
As an entry-level vehicle service specialist, you will help keep our guests safe on the road by providing top-tier customer service while performing preventative maintenance services for their vehicles. Through our award-winning training program, you will learn to change oil, check and refill fluids, rotate tires, test and replace batteries, inspect and replace lights and wipers - all included in our 18-point safety check. You'll work on a team to provide fast, easy, trusted services to our guests, and have fun doing it!
At VIOC, “It all starts with our people.” Creating a diverse and welcoming workplace with team members from varied backgrounds and experiences is our highest priority.
The perks and benefits we'll provide you*:
Competitive pay starting at $15.00/hour, with flexible pay options including Daily Pay, payroll debit cards and direct deposit.
Paid vacation, and holiday pay
Flexible work schedule: No late evenings
Paid on-the-job training - No previous automotive experience is required
Medical, dental, vision, and 401(k) savings plans - 100% match up to 3%
We promote from within - a commitment we are passionate about
Company provided uniforms and tools
40% discount on Valvoline Instant Oil Change automotive services
WHAT YOU'LL NEED TO SUCCEED:
An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team
Ability to stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds
Mobility to crouch, bend, twist, and work with your hands above your head
Comfortable working in a non-climate-controlled environment
Fluency in reading, writing, and speaking English
HOW YOU'LL ADVANCE IN YOUR CAREER:
We're passionate about cars, but we are really in the business of taking care of people. At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! With an award-winning training program, commitment to safety, and fair and honest values, we're here to help you reach every milestone.
*Terms and conditions apply, and benefits may differ depending on location
Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Patient Services Advisor
Service advisor job in Pensacola, FL
Job Description
Patient Services Advisor (PSA) Join Our Dedicated Dental Team and Make a Difference!
Are you a customer-focused professional who thrives in a fast-paced environment? Do you have a passion for helping people and providing excellent service? Community Health Northwest Florida is looking for an enthusiastic and organized Patient Services Advisor (PSA) to join our dental team! In this key role, you'll be the first point of contact for patients, ensuring they feel welcomed, informed, and supported throughout their visit.
As a PSA, you'll provide top-notch customer service, maintain accurate patient records, and help manage appointments, payments, and patient needs. If you're ready to contribute to a compassionate and caring community, we want you on our team!
Key Responsibilities:
Customer & Patient Services
Warm and Welcoming: Greet each patient, client, or visitor with a friendly, professional, and genuine welcome.
Effective Communication: Apply the AIDET communication framework (Acknowledge, Introduce, Duration, Explanation, Thank You) to ensure positive and clear interactions.
Assist with Needs: Determine the purpose of each visit and direct patients to the right department or team member.
Patient Comfort: Address patient concerns, answer questions, and maintain a comfortable, organized reception area.
Confidentiality: Ensure patient privacy by adhering to HIPAA and clinic policies.
Registration & Scheduling
Appointment Management: Schedule appointments efficiently and confirm them in advance to optimize patient flow.
Accurate Record-Keeping: Verify and update patient demographic and financial information, ensuring all details are correct in the Practice Management system.
Insurance & Payments: Verify insurance coverage, process co-pays, and inform patients of any existing balances.
Sliding Fee Program: Assist patients in applying for the Sliding Fee Program and refer them to financial counselors as needed.
Dental Service Coordination: Collaborate with clinical staff and communicate effectively regarding schedule changes and patient needs.
Team Support & Administrative Tasks
Teamwork: Work cooperatively with the dental team to ensure smooth clinic operations and positive patient experiences.
Office Organization: Maintain an orderly front desk area, ensuring the environment is welcoming for all patients.
Problem-Solving: Handle patient complaints or concerns with professionalism, resolving issues or escalating as needed.
Why You Should Apply:
Impact: You will directly contribute to the well-being of the community by ensuring that every patient receives excellent care and service.
Collaboration: Join a dynamic team that values teamwork, professionalism, and patient-centered care.
Career Growth: Develop your skills in a fast-paced healthcare environment while providing meaningful service to underserved populations.
Work-Life Balance: Enjoy a consistent work schedule while helping make a difference every day.
Qualifications:
Experience: Previous experience in a dental office, patient registration, or customer service is highly preferred.
Skills: Proficient in managing electronic health records, multi-tasking, and using dental scheduling software (Dentrix is a plus).
Customer Service: Strong interpersonal communication skills with the ability to engage diverse individuals in a friendly and professional manner.
Technical Skills: Proficiency with Microsoft Word, Outlook, and dental software systems.
Education: Associate's degree preferred, but not required.
Key Attributes:
Customer-Oriented: You approach every interaction with a positive, solution-focused attitude.
Detail-Oriented: You ensure all patient records are up-to-date, complete, and accurate.
Organized & Efficient: You can juggle multiple tasks while maintaining a high level of accuracy and professionalism.
Team Player: You work collaboratively and contribute to a positive team environment.
Ethical & Confidential: You understand the importance of patient confidentiality and adhere to all safety protocols.
Expectations & Competencies:
Professionalism: Ensure your behavior aligns with clinic values, including ethics and confidentiality.
Effective Communication: Use clear and timely communication tools to ensure smooth patient experiences.
Teamwork: Collaborate with colleagues to resolve issues and improve clinic operations.
Problem-Solving: Assess and resolve patient issues while maintaining a calm and professional demeanor.
If you're ready to make a positive impact in the lives of patients and contribute to a compassionate healthcare team, apply today to become part of CHNWF!
Automotive Service Advisor - Group 1 Ford of Pensacola
Service advisor job in Pensacola, FL
Group 1 Ford of Pensacola is part of the fast growing Group 1 Automotive, a leader in automotive retail sales and service. We are growing and looking to add Quality Automotive Service Advisors to work with our Quality Ford Dealership! Our Service Advisor should be passionate about customer service and enjoy interacting with people throughout the working day.
We offer...
* Salary Based Pay Plan Plus Bonuses
* A Great Working Environment
* A Structured Career Path Leading to Management
* Service Advisor University - Paid for by Group1 Automotive
* Pinnacle Awards Program
* Health, Dental & Vision Insurance
* Life & Disability Insurance
* 401(k) with Company Match
* Paid Time off
* Employee Vehicle Purchase Program
* Employee Stock Purchase Plan
You need…
* Previous Service Advisor Experience is a Plus!
* Positive & Friendly Attitude
* Interpersonal Communication Skills
* Basic Computer Skills
* Strong Desire to Provide an Exceptional Client Experience
* Ability to Achieve Targeted Goals
* High School Diploma or Equivalent
* Must have a Valid Driver's License
Group 1 is a Fortune 250 company that offers a team environment, great benefits and ongoing training and support for its associates. If you are in alignment with our values of integrity, transparency, professionalism, and teamwork- now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.
* All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*
Group 1 Automotive is an Equal Employment Opportunity employer and participates in E-Verify
Auto-ApplyPatient Services Advisor
Service advisor job in Milton, FL
Job Description
Patient Services Advisor (PSA) Join Our Dedicated Dental Team and Make a Difference!
Are you a customer-focused professional who thrives in a fast-paced environment? Do you have a passion for helping people and providing excellent service? Community Health Northwest Florida is looking for an enthusiastic and organized Patient Services Advisor (PSA) to join our dental team! In this key role, you'll be the first point of contact for patients, ensuring they feel welcomed, informed, and supported throughout their visit.
As a PSA, you'll provide top-notch customer service, maintain accurate patient records, and help manage appointments, payments, and patient needs. If you're ready to contribute to a compassionate and caring community, we want you on our team!
Key Responsibilities:
Customer & Patient Services
Warm and Welcoming: Greet each patient, client, or visitor with a friendly, professional, and genuine welcome.
Effective Communication: Apply the AIDET communication framework (Acknowledge, Introduce, Duration, Explanation, Thank You) to ensure positive and clear interactions.
Assist with Needs: Determine the purpose of each visit and direct patients to the right department or team member.
Patient Comfort: Address patient concerns, answer questions, and maintain a comfortable, organized reception area.
Confidentiality: Ensure patient privacy by adhering to HIPAA and clinic policies.
Registration & Scheduling
Appointment Management: Schedule appointments efficiently and confirm them in advance to optimize patient flow.
Accurate Record-Keeping: Verify and update patient demographic and financial information, ensuring all details are correct in the Practice Management system.
Insurance & Payments: Verify insurance coverage, process co-pays, and inform patients of any existing balances.
Sliding Fee Program: Assist patients in applying for the Sliding Fee Program and refer them to financial counselors as needed.
Dental Service Coordination: Collaborate with clinical staff and communicate effectively regarding schedule changes and patient needs.
Team Support & Administrative Tasks
Teamwork: Work cooperatively with the dental team to ensure smooth clinic operations and positive patient experiences.
Office Organization: Maintain an orderly front desk area, ensuring the environment is welcoming for all patients.
Problem-Solving: Handle patient complaints or concerns with professionalism, resolving issues or escalating as needed.
Why You Should Apply:
Impact: You will directly contribute to the well-being of the community by ensuring that every patient receives excellent care and service.
Collaboration: Join a dynamic team that values teamwork, professionalism, and patient-centered care.
Career Growth: Develop your skills in a fast-paced healthcare environment while providing meaningful service to underserved populations.
Work-Life Balance: Enjoy a consistent work schedule while helping make a difference every day.
Qualifications:
Experience: Previous experience in a dental office, patient registration, or customer service is highly preferred.
Skills: Proficient in managing electronic health records, multi-tasking, and using dental scheduling software (Dentrix is a plus).
Customer Service: Strong interpersonal communication skills with the ability to engage diverse individuals in a friendly and professional manner.
Technical Skills: Proficiency with Microsoft Word, Outlook, and dental software systems.
Education: Associate's degree preferred, but not required.
Key Attributes:
Customer-Oriented: You approach every interaction with a positive, solution-focused attitude.
Detail-Oriented: You ensure all patient records are up-to-date, complete, and accurate.
Organized & Efficient: You can juggle multiple tasks while maintaining a high level of accuracy and professionalism.
Team Player: You work collaboratively and contribute to a positive team environment.
Ethical & Confidential: You understand the importance of patient confidentiality and adhere to all safety protocols.
Expectations & Competencies:
Professionalism: Ensure your behavior aligns with clinic values, including ethics and confidentiality.
Effective Communication: Use clear and timely communication tools to ensure smooth patient experiences.
Teamwork: Collaborate with colleagues to resolve issues and improve clinic operations.
Problem-Solving: Assess and resolve patient issues while maintaining a calm and professional demeanor.
If you're ready to make a positive impact in the lives of patients and contribute to a compassionate healthcare team, apply today to become part of CHNWF!