Service advisor jobs in Joppatowne, MD

As a Service Advisor with the Preston Automotive Group, you'll be working in our service department to provide a superior customer experience to all of our guests. This position acts as the go-between for Technicians and customers. The Dealership and customer will look to you to explain the Technician's recommendations and suggest necessary maintenance and repair needs to keep the vehicle safe. You are empowered to take care of the customer and have an active role in the service lane. What to expect in this role: * Review your appointments - some may be set by a BDC representative or dealership website. * Greet and focus on customers when they arrive. * Perform a vehicle walk-around and inspect every vehicle. * Provide an estimate of the length of time the service visit will take. * Follow up with customers on the status of their vehicle via their preferred communication platform. * Advise customer of recommended maintenance or repair work needed to keep their vehicle safe. * Communicate frequently with technicians and parts associates. * Become an expert on product knowledge to assist with customer questions. * Meet or exceed targeted sales goals. * Follow up with customers post visit to ensure we met their expectations. Requirements What are the requirements for this job? * Ability to provide an exceptional customer experience * Drive to achieve personal goals * Attention to detail * Communication and organizational skills * Constant follow up before and after the service visit * Valid driver's license and an acceptable, safe driving record * High school diploma or equivalent Salary Description $60,000 to $100,000

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 1-3 years Additional Information JONES JUNCTION in Bel Air, MD. Is seeking an Express Service Advisor to join our Growing Business. The Jones family has been running this Automotive operation for over 100 Years… Now that's stability…!! That's a name to be proud of…!! The Service Advisor is responsible for building strong customer relationships and selling the technicians' time. They greet and consult customers on service needs, perform a thorough vehicle walk around inspection as part of the write-up, sell and up sell services by emphasizing value, keep customers updated on services, field all live service calls, and take ownership of the customers' experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer. Ensure that customers receive prompt, courteous, and effective service Drive the sale of technicians' time to meet departments sales forecast Prioritize required services, and be prepared to provide options upon request. Keep customer informed on completion times, estimates, and possible changes. Ensure customer has a positive dealership experience Know the product well enough to answer characteristic and operational questions regarding the customer's vehicle. Job Requirements As a Service Advisor, you will be experienced and aware of the latest customer service practices and be a persistent problem solver. We have determined some factors that may enable your success as a Service Advisor: Two years of experience in a service advisor role strongly preferred Reynolds and Reynolds experience Preferred but not required Good Record of CSI scores Valid driver's license and Driving Record * We Offer: Competitive Wages Health, Dental & Vision Insurance Paid Time Off 401K Plan Available Flexible Schedule If you are an Experienced Advisor looking to make Good Money, and find a home, this could be it. Send your resume today for consideration Job Type: Full-time Schedule: 4 DAY WORK WEEK 5 DAYS OFF EVERY 3 WEEKS Experience: HIRING BONUS $$$$ Employment Position: Full Time Salary: $55,000.00 - $145,000.00 Yearly Salary is negotiable. Zip Code: 21014

Description of the role: The Antwerpen CJDR Service Advisor at Antwerpen Automotive is responsible for providing exceptional customer service to clients in need of automotive maintenance or repairs. This role plays a crucial part in ensuring customer satisfaction and repeat business. Responsibilities: Assessing customer needs and guiding them through service options Scheduling appointments and coordinating service timelines Communicating vehicle maintenance recommendations clearly Collaborating with service technicians to ensure timely completion of work Resolving customer concerns and complaints professionally Requirements: Prior experience in customer service or automotive industry preferred Strong communication and interpersonal skills Ability to multitask and prioritize in a fast-paced environment Attention to detail and problem-solving abilities Knowledge of automotive terminology and maintenance practices Benefits: Competitive compensation: Salary plus commission Opportunity for career growth and development Medical, Dental and Vision insurance options Paid time off and holidays Employee discounts on automotive services and products About the Company: Antwerpen Automotive is a reputable automotive dealership located in Baltimore, MD. With a focus on customer satisfaction and quality service, we pride ourselves on our dedicated team and welcoming work environment.

Job Details Newark Toyota World - Newark, DEDescription Newark ToyotaWorld is currently seeking an experienced Automotive Service Advisor to join their growing service department. Primary Job Function Act as the principal contact between the customer, the repairing technician, and the parts department on sales and service of the mechanical repair or maintenance of customers vehicles. Duties and Responsibilities Greet customers in a timely and friendly manner Complete walk around procedure with customer Provide fast, efficient and courteous service to customer by interpreting their requests, scheduling, and coordinating the diagnosis an repair of their vehicle Present each customer with the dealerships suggested maintenance menu while providing accurate and honest advice to customers on recommended services for the care of their vehicles Explain technical information about repair to customers in a clear, concise, and professional manner Provide accurate cost and time estimates when discussing the customers concern WHY CHOOSE PRICE? Work/Life Balance Excellent Benefits Package including Medical, Dental, Vision, FSA, HSA Company Paid Short Term Disability Company Paid Life Insurance 401(k) Personal Time Off Associate Discount Program Discounts on parts, service, and vehicle purchases for you and your immediate family Associate Referral Program - Refer a friend who becomes a part of our team and receive a bonus! Company Team Building Events FUN GIVEAWAYS

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The **Customer Success Consultant** is a customer-facing role aligned to our large and mid-market enterprise customer segment, driving customer value and success through optimal utilization of Lumen solutions. This is accomplished by ensuring customers realize and experience value from Lumen, monitoring indicators of customer health, addressing customer concerns, and helping them better use our technology/products to meet their corporate goals and objectives. With established trust and loyalty, this role seeks to naturally progress and expand the partnership through identifying potential up-sell and cross-sell opportunities and engaging sales accordingly. **The Main Responsibilities** + Construct and implement **customer success plans,** driving customer value realization + **Manage customer metrics** , including usage data, health indicators, and renewal dates in alignment with objectives + Evaluate **product and portal** **adoption maturity level** and address roadblocks leveraging digital marketing slicks, adoption articles and other templates + Build **value-based relationships** with customers to optimize CS plays while leveraging self-service + Share **thought leadership** with customers based on needs resulting in strengthened customer trust + Identify and qualify **opportunities for expansion,** partnering closely with sales + Implement **revenue management practices** driving accountability and goal alignment; revenue retention and growth strategies including value realization, renewal execution, risk management and customer growth + **Manage risks to customers' success** , identify root causes, define and activate solutions, and deploy cross-functional support to resolve + **Onboard new** **customers** and partner with sales, delivery & support to ensure **successful deployment of solutions and services** including bill reviews and audits + Define and execute **renewal** methodology aligned with customer priorities to positively impact profit margins **What We Look For in a Candidate** + Experience: 5+ years customer success or account management experience + Education Level: Bachelor's Degree or equivalent work experience + Experience working with large and medium enterprise customers + Excellent communication and interpersonal skills with ability to build strategic relationships within customer accounts + Ability to work closely with the customer and effectively negotiate directly with the customer and internally on their behalf + Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies + Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, Service Delivery) + Brings technology and data networking knowledge with technical aptitude to stay current in evolving technology sector + Effective and confident decision making based on business and financial principles + Working knowledge of MS Office suite **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $73,805 - $98,406 in these states: CO $77,322 - $103,089 in these states: CA, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-Remote **What to Expect Next** Requisition #: 340973 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00

Minimum Active Secret Roles and Responsibilities: Research, develop, write and edit various communications products (examples including newsletters, website content, content for interactive kiosk, etc.). Support the writing and editing of award nominations. Coordinate and solicit input from project management offices. Collaborate with graphics team for the incorporation of content and supporting visuals into website and interactive kiosk. Ability to interface and collaborate with others, from various organizations and work backgrounds, to include senior leadership. Experience writing within the Federal Government. Other responsibilities: Planning, developing, and implementing the organization's public relations programs, policies, events, and activities to include correspondence, messaging, speech writing, and campaigns that span the different levels of Project and Product Management Establishing and maintaining relationships with Army and other Services to ensure effective communications and change-readiness capabilities are in place Providing peer review of physical and virtual promotional materials and monitoring, reviewing, approving, and submitting items for public release Collaborating and drafting articles with mission partners through newspapers, periodicals, and audio and visual communications media, including the Internet and outward facing websites Development of relevant content to reach target audiences Reviewing published content; monitoring, listening and responding to users developing and expand community outreach efforts Monitoring community activities and coordinating participation in events and public forums Notifying staff and subordinate organizations of journal articles, media days, videos, media trips, community events and outreach opportunities Development of relevant content in specialized areas of public relations activities such as press, radio, and TV relations, tradeshow relations and community relations Development and edits of internal communications products, including newsletters, awards, etc. Development and management of editorial calendar Support to managing/tracking Strategic Communications taskers Support with long range calendar planning, strategic internal engagements, and distinguished visitor events Develop and implement knowledge management strategies to capture, organize and disseminate directorate information. Minimum Qualifications/Requirements/Certifications: A minimum five (5) -eight (8) years' experience with a minimum two (2) years of writing experience. Minimum Education: Bachelor's Degree - Communications or English Established in 2006, Envision Innovative Solutions is a technology company that uses its knowledge and expertise to develop solutions and solve problems for commercial and government customers with a constant and deliberate commitment to performance and integrity. Small Disadvantaged Business(SDB), offering a broad range of services. Over time, we have developed expertise in staffing Technology projects and formed a Recruitment Service to provide staffing and solution needs to commercial customers. Our clients include many Technology and Financial Services companies. We have continued to grow, adding cutting edge networking solutions, web design and e-marketing services, as well as SEO strategy services. Envision Innovative Solutions is an Equal Opportunity Employer committed to hiring and retaining a diverse workforce regardless of age. U.S. Citizenship is required for most positions.

Responsive recruiter Replies within 24 hours Benefits: Paid time off At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization. ResponsibilitiesAs a Midas automotive service manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including: Deliver exceptional customer service while listening and consulting customers Following up with customers, services requested, estimated completion times etc. Oversee complete vehicle inspections and then make comprehensive recommendations-building computerized repair orders and sourcing parts Deliver and discuss pricing estimates with customers as well as promoting shop service specials Lead, manage, and train team while keeping in tune with our companies' vision, purpose, core values, and employee creed Supervise up to ten employees Oversee technicians' inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks Maintain inventory counts Overall cleanliness and organization of the facility Other duties as assigned Qualifications A minimum of 2 years of store or service manager experience General automotive knowledge Excellent customer service disposition Good communication skills Leadership ability Team building skills Ability to work a flexible retail schedule including weekends, evenings and holidays Valid driver's license We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Join Our Team As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve. At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless. *************

Job DescriptionDescription: What can you expect as an Automotive Customer Service Advisor? As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors truly love helping our customers be reviewing past service work and communicating the vehicle's needs. Our best will inquire about the customer and the vehicle's complaints and work with our technicians to find a correction. Our Customer Service Advisors love to engage with the customer and are always welcoming them with a smile. Some of the reasons our advisors love working with us are: Efficient teams delivering timely inspections The use of a cutting edge POS system that graphically illustrates our customers' needs based on the vehicles' manufacturer recommendations Thorough technicians that deliver quality inspection reports Steady flow of customers What you will do: Greet the customer and acknowledge their request Check-In the customer and verify information Be an expert on all sales processes and initiatives Process phone calls in a professional manner. Encourage the customer to come in for service work. Be comfortable selling to our customers our product offerings Document, verbally communicate and sell the recommendations Write estimates and order parts for services as needed. Be able to create and bill out all sales orders. Work towards achieving any company-set goals or objectives, including individual sales goals. Keep pace with customers, balancing multiple priorities and using good judgement to manage time. Build relationships with customers by communicating the status of their vehicle, promise time. Pay Range: 32,240 - 44,330 per year Benefits include: Competitive pay (based on experience) Matching 401K On-the-job training with Award Winning Online Training Platform: Jiffy Lube University We promote from within a commitment we are passionate about No late evenings Tuition reimbursement Paid vacation and holidays Medical insurance Requirements: What are the Job Qualifications? Driver's License Ability to Stand on your feet for 10+ hours Ability to speak English Bi-lingual is a plus! Previous sales experience is a plus - automotive is preferred

Mid-Atlantic Truck & Equipment is a leading heavy truck and equipment manufacturer, wholesale retailer, and service provider. Our mission is to deliver top-quality equipment and service solutions, allowing our customers to focus on their business rather than their equipment. We are dedicated to fostering a team-oriented, service-driven, and excellence-focused environment. At Mid-Atlantic, we value collaboration and strive to be a dynamic workplace where talented and motivated individuals can thrive and contribute to our customers' success. Are you a detail-oriented professional with a passion for excellent customer service and a solid understanding of equipment or parts? We're looking for a Service Writer to join our team - someone who thrives in a fast-paced shop environment, communicates clearly, and enjoys keeping operations organized and efficient. If you have mechanical aptitude, parts knowledge, or prior experience in a shop or service-related role, along with proficiency in Microsoft Word and Excel, we want to hear from you! Are you ready to GEAR UP for success? Apply today and start your journey with Mid-Atlantic Truck & Equipment! Benefits: Competitive Pay: $25.00-$30.00/Hour Work-life Balance: Monday-Friday from 7:00a-4:00p Comprehensive Benefits: Enjoy medical, dental, and vision coverage, life insurance, and both short- and long-term disability plans. Financial Security: Take advantage of paid time off, a 401K with company match, and an employee referral bonus. Professional Growth: Benefit from on-the-job training and exclusive vendor training opportunities. What You'll Do: Customer Service: Be the first point of contact for all truck service needs. Ensure every interaction is handled with professionalism. Document complaints, communicate quotes, and update customers on their job status. Scheduling: Work closely with the Service Manager to schedule diagnostics, identify additional repairs, and validate completed work. Administrative Duties: Manage customer records, create and write up service quotes, open and close work orders, order parts, schedule technicians, and handle warranty claims. Additional Tasks: Answer phones, file documents, and monitor vehicle fleet maintenance. What We're Looking For: Proficiency in Dealer Management Systems is required; experience with e-Emphasys is a plus! Proficiency in Microsoft Office (2-4 years experience) Schedule management experience Strong communication skills (both written and verbal) Ability to multi-task in a dynamic environment High School Diploma or GED (mechanical experience is a plus but not required) At Mid-Atlantic Truck & Equipment, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an equal-opportunity employer and do not discriminate based on race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability, handicap, or veteran status.

At Tim Kyle Electric, Heating & Cooling, we believe in more than just providing top-quality service-we believe in building rewarding careers. As a family-owned company, we are built on integrity, teamwork, and a commitment to excellence, creating a workplace where every team member is valued and supported. We offer competitive benefits, ongoing training, and opportunities for growth in a customer-focused environment. If you are passionate, dedicated, and ready to make a difference, we invite you to join our team. At Tim Kyle, a fulfilling career and a strong sense of community come together to shape the next chapter of your professional journey. We're hiring a Service Dispatcher! Pay: $30/hr Are you an organized, self-motivated, customer-oriented professional who thrives in a fast-paced environment? If you're looking for a rewarding career with opportunity to grow, this is the opportunity for you! You also enjoy excellent benefits, including: Insurance Options PTO + (9) Paid Holidays Family-Owned & Operated Work-Life Balance Weekly Breakfast Meetings Fun Team Events Ongoing Support & Development ABOUT THIS JOB As a service dispatcher, you are responsible for coordinating daily schedules for electrical and HVAC technicians, optimizing routes, ensuring timely service, and providing excellent customer service through phone support. Dispatching & Scheduling Assign service calls to electricians and HVAC technicians based on skills, location, and workload. Monitor job progress in real time, adjusting schedules for emergencies or delays. Optimize routes to reduce travel time and maximize billable hours. Communicate schedule changes to technicians promptly. Customer Service & Phone Support Answer incoming calls as needed, providing courteous and professional service. Schedule appointments, gather job details, and confirm customer information. Handle customer inquiries, concerns, and follow-up calls. Enter customer data and job notes accurately into the CRM system. Administrative Duties Track technician availability Ensure work orders are complete and properly documented. Assist in preparing daily and weekly technician performance reports. Coordinate with warehouse or purchasing for parts and materials as needed Skills & Qualifications Strong multitasking and organizational skills. Excellent verbal communication and active listening. Proficiency with CSM system Knowledge of basic electrical and HVAC terminology. Ability to handle high call volume while maintaining accuracy Performance Metrics Average dispatch-to-arrival time. Technician productivity and utilization rate. Customer satisfaction scores (post-service surveys). First-call resolution rate for phone inquiries. Qualifications High School Diploma/GED is required, some college preferred. Experience working with a skilled trades and/or home services related company preferred but not required. Excellent organizational skills, self-starter and reliable. High level of accuracy and attention to detail. Exceptional verbal and written communication skills. Courteous, professional manner, and strong customer service skills. Strong computer literacy and typing skills. Excellent multitasking and follow-up skills. Able to work both independently and as part of a team.

Job Description ★ NOW HIRING: Service Writer At Hunter Truck, our people are the heart of everything we do, and we're excited to grow our team! Since 1938, our family-owned Peterbilt dealership has built its reputation on integrity, teamwork, and outstanding service across Pennsylvania, West Virginia, New Jersey, and New York. If you're looking for a place where your ideas matter, your growth is encouraged, and your work truly makes an impact, you'll thrive here. Come build your career with a team that invests in you from day one. POSITION AT A GLANCE Location: Lancaster, PA Position Type: Full-Time Schedule: Monday through Friday, 7:00 AM to 3:30 PM Address: 1463 Manheim Pike, Lancaster, PA 17601 WHAT YOU'LL DO As a Service Writer, you'll manage repair orders efficiently and accurately, ensuring all customer needs are documented and communicated. You will: ➤ Greet service customers, sell needed work, write repair orders, and estimate repair costs ➤ Ensure proper payment type is selected and perform initial review of repair orders ➤ Communicate with technicians and update customers on repair progress ➤ Obtain authorization for additional work and maintain accurate repair documentation ➤ Administer warranty claims and policy adjustments in accordance with manufacturer guidelines ➤ Maintain repair order balance and assist parts/service departments as needed ➤ Handle customer inquiries, complaints, and scheduling professionally ➤ Maintain a clean and organized work area while adhering to all safety policies WHAT YOU BRING ◆ Education & Experience: Three to ten years of related experience and/or training, or an equivalent combination of education and experience. ◆ Certificates & Licenses: Valid Driver's License required; must meet company insurability standards. Commercial Driver's License preferred (can obtain upon hire). ◆ Physical Requirements: Regular walking and frequent standing. Occasional stooping, kneeling, crouching, or crawling. Occasionally lift/move up to 50 lbs. Vision abilities include close, distance, color, peripheral, depth perception, and focus adjustment. WHY WORK WITH US ► Your hard work earns real rewards with competitive pay and bonus opportunities ► Comprehensive benefits package to keep you and your family covered ► 401(k) with company match because your future matters ► Your success is our priority. We offer training, mentorship, and advancement opportunities ► A supportive, team first culture where you're never just a number ► A legacy of stability in a company that is family-owned and trusted since 1938 READY TO APPLY? If you want a role where you're valued, supported, and able to grow, this is it. Apply today and take the next step in your career. Hunter Truck is an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive workplace for all employees.

Job Description At Tim Kyle Electric, Heating & Cooling, we believe in more than just providing top-quality service-we believe in building rewarding careers. As a family-owned company, we are built on integrity, teamwork, and a commitment to excellence, creating a workplace where every team member is valued and supported. We offer competitive benefits, ongoing training, and opportunities for growth in a customer-focused environment. If you are passionate, dedicated, and ready to make a difference, we invite you to join our team. At Tim Kyle, a fulfilling career and a strong sense of community come together to shape the next chapter of your professional journey. We're hiring a Service Dispatcher! Pay: $20/hr+ range Are you an organized, self-motivated, customer-oriented professional who thrives in a fast-paced environment? If you're looking for a rewarding career with opportunity to grow, this is the opportunity for you! You also enjoy excellent benefits, including: Insurance Options PTO + (9) Paid Holidays Family-Owned & Operated Work-Life Balance Weekly Breakfast Meetings Fun Team Events Ongoing Support & Development ABOUT THIS JOB As a service dispatcher, you are responsible for coordinating daily schedules for electrical and HVAC technicians, optimizing routes, ensuring timely service, and providing excellent customer service through phone support. Dispatching & Scheduling Assign service calls to electricians and HVAC technicians based on skills, location, and workload. Monitor job progress in real time, adjusting schedules for emergencies or delays. Optimize routes to reduce travel time and maximize billable hours. Communicate schedule changes to technicians promptly. Customer Service & Phone Support Answer incoming calls as needed, providing courteous and professional service. Schedule appointments, gather job details, and confirm customer information. Handle customer inquiries, concerns, and follow-up calls. Enter customer data and job notes accurately into the CRM system. Administrative Duties Track technician availability Ensure work orders are complete and properly documented. Assist in preparing daily and weekly technician performance reports. Coordinate with warehouse or purchasing for parts and materials as needed Skills & Qualifications Strong multitasking and organizational skills. Excellent verbal communication and active listening. Proficiency with CSM system Knowledge of basic electrical and HVAC terminology. Ability to handle high call volume while maintaining accuracy Performance Metrics Average dispatch-to-arrival time. Technician productivity and utilization rate. Customer satisfaction scores (post-service surveys). First-call resolution rate for phone inquiries. Requirements High School Diploma/GED is required, some college preferred. Experience working with a skilled trades and/or home services related company preferred but not required. Excellent organizational skills, self-starter and reliable. High level of accuracy and attention to detail. Exceptional verbal and written communication skills. Courteous, professional manner, and strong customer service skills. Strong computer literacy and typing skills. Excellent multitasking and follow-up skills. Able to work both independently and as part of a team.

Job DescriptionDescription: As a Service Advisor with the Preston Automotive Group, you'll be working in our service department to provide a superior customer experience to all of our guests. This position acts as the go-between for Technicians and customers. The Dealership and customer will look to you to explain the Technician's recommendations and suggest necessary maintenance and repair needs to keep the vehicle safe. You are empowered to take care of the customer and have an active role in the service lane. What to expect in this role: Review your appointments - some may be set by a BDC representative or dealership website. Greet and focus on customers when they arrive. Perform a vehicle walk-around and inspect every vehicle. Provide an estimate of the length of time the service visit will take. Follow up with customers on the status of their vehicle via their preferred communication platform. Advise customer of recommended maintenance or repair work needed to keep their vehicle safe. Communicate frequently with technicians and parts associates. Become an expert on product knowledge to assist with customer questions. Meet or exceed targeted sales goals. Follow up with customers post visit to ensure we met their expectations. Requirements: What are the requirements for this job? Ability to provide an exceptional customer experience Drive to achieve personal goals Attention to detail Communication and organizational skills Constant follow up before and after the service visit Valid driver's license and an acceptable, safe driving record High school diploma or equivalent

Dealership Support Staff Education High School Experience Less than 1 year Additional Information Start a Rewarding Career as a Service Advisor! If you enjoy working with people, thrive in a fast-paced environment, and are motivated to earn, this could be the perfect opportunity for you. At our dealership, exceptional customer service is what sets us apart - and we're looking for someone who shares that mindset. We're seeking a positive, people-focused individual who's eager to learn and grow. No prior automotive service experience is required; we're ready to train the right candidate to become a professional Service Consultant. What You'll Do: As a Service Consultant, you'll be the face of our service department. You'll welcome customers with a warm greeting, communicate updates throughout their visit, and help them understand the maintenance and repair needs of their vehicles. Your goal is to deliver a smooth, transparent, and trustworthy experience every time. Schedule & Benefits: Full-time position Typical hours: 7:30 AM - 5:30 PM (weekdays) and 7:30 AM - 3:00 PM (Saturdays) Five-day workweek Work with a respected local company offering strong benefits, professional training, and real opportunities for career advancement If you're motivated, personable, and ready to start a career with long-term potential, we'd love to meet you! Employment Position: Full Time Salary: $50,000.00 - $150,000.00 Yearly Salary is not negotiable. Zip Code: 21204

AUTOMOTIVE SERVICE ADVISOR Dealership Antwerpen Nissan of Clarksville 12451 Auto Dr, Clarksville Job Type: Full-Time NOW HIRING!!! Experienced Service Advisors who would like to write service and join our team here at our Nissan Dealership in the Columbia Auto Park. Qualified applicants must have great communication skills and would like to be part of a team that enjoys taking care of customers. Job Summary We are looking for an Automotive Service Advisor to join our growing team! The right candidate will be ambitious, have excellent interpersonal skills, and the ability to meet and exceed goals. Day-to-day tasks will include developing client relationships and providing product solutions that best meet our customer's needs. Benefits Sundays Off Competitive Pay Aggressive Pay Plan with No Caps Room for Advancement and career growth Sales Training and Certification Program Medical/Dental/Vision 401K Requirements Excellent customer service skills are a MUST Previous Service Advisor experience required - 2 years preferred Reynolds and Reynolds experience highly preferred Clean driving record and valid driver's license Self-starter mentality and ambitious spirit preferred Professional groomed personal appearance Ready to waste no time on learning new product and eager to improve Job Duties: Understand Customers' problems and arrange for appropriate service Prioritize required services, and offer options Set and manage the expectations of the service delivery for both the customers and mechanics Continuously keep the customer updated on repair needs and completion times

What can you expect as an Automotive Customer Service Advisor? As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors truly love helping our customers be reviewing past service work and communicating the vehicle's needs. Our best will inquire about the customer and the vehicle's complaints and work with our technicians to find a correction. Our Customer Service Advisors love to engage with the customer and are always welcoming them with a smile. Some of the reasons our advisors love working with us are: Efficient teams delivering timely inspections The use of a cutting edge POS system that graphically illustrates our customers' needs based on the vehicles' manufacturer recommendations Thorough technicians that deliver quality inspection reports Steady flow of customers What you will do: Greet the customer and acknowledge their request Check-In the customer and verify information Be an expert on all sales processes and initiatives Process phone calls in a professional manner. Encourage the customer to come in for service work. Be comfortable selling to our customers our product offerings Document, verbally communicate and sell the recommendations Write estimates and order parts for services as needed. Be able to create and bill out all sales orders. Work towards achieving any company-set goals or objectives, including individual sales goals. Keep pace with customers, balancing multiple priorities and using good judgement to manage time. Build relationships with customers by communicating the status of their vehicle, promise time. Pay Range: 32,240 - 44,330 per year Benefits include: Competitive pay (based on experience) Matching 401K On-the-job training with Award Winning Online Training Platform: Jiffy Lube University We promote from within a commitment we are passionate about No late evenings Tuition reimbursement Paid vacation and holidays Medical insurance Requirements What are the Job Qualifications? Driver's License Ability to Stand on your feet for 10+ hours Ability to speak English Bi-lingual is a plus! Previous sales experience is a plus - automotive is preferred

Job Description At Tim Kyle Electric, Heating & Cooling, we believe in more than just providing top-quality service-we believe in building rewarding careers. As a family-owned company, we are built on integrity, teamwork, and a commitment to excellence, creating a workplace where every team member is valued and supported. We offer competitive benefits, ongoing training, and opportunities for growth in a customer-focused environment. If you are passionate, dedicated, and ready to make a difference, we invite you to join our team. At Tim Kyle, a fulfilling career and a strong sense of community come together to shape the next chapter of your professional journey. We're hiring a Service Dispatcher! Pay: $30/hr Are you an organized, self-motivated, customer-oriented professional who thrives in a fast-paced environment? If you're looking for a rewarding career with opportunity to grow, this is the opportunity for you! You also enjoy excellent benefits, including: Insurance Options PTO + (9) Paid Holidays Family-Owned & Operated Work-Life Balance Weekly Breakfast Meetings Fun Team Events Ongoing Support & Development ABOUT THIS JOB As a service dispatcher, you are responsible for coordinating daily schedules for electrical and HVAC technicians, optimizing routes, ensuring timely service, and providing excellent customer service through phone support. Dispatching & Scheduling Assign service calls to electricians and HVAC technicians based on skills, location, and workload. Monitor job progress in real time, adjusting schedules for emergencies or delays. Optimize routes to reduce travel time and maximize billable hours. Communicate schedule changes to technicians promptly. Customer Service & Phone Support Answer incoming calls as needed, providing courteous and professional service. Schedule appointments, gather job details, and confirm customer information. Handle customer inquiries, concerns, and follow-up calls. Enter customer data and job notes accurately into the CRM system. Administrative Duties Track technician availability Ensure work orders are complete and properly documented. Assist in preparing daily and weekly technician performance reports. Coordinate with warehouse or purchasing for parts and materials as needed Skills & Qualifications Strong multitasking and organizational skills. Excellent verbal communication and active listening. Proficiency with CSM system Knowledge of basic electrical and HVAC terminology. Ability to handle high call volume while maintaining accuracy Performance Metrics Average dispatch-to-arrival time. Technician productivity and utilization rate. Customer satisfaction scores (post-service surveys). First-call resolution rate for phone inquiries. Qualifications High School Diploma/GED is required, some college preferred. Experience working with a skilled trades and/or home services related company preferred but not required. Excellent organizational skills, self-starter and reliable. High level of accuracy and attention to detail. Exceptional verbal and written communication skills. Courteous, professional manner, and strong customer service skills. Strong computer literacy and typing skills. Excellent multitasking and follow-up skills. Able to work both independently and as part of a team. Powered by JazzHR 8Lo1vR95FY

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience Less than 1 year Additional Information We have an opening for an experienced service advisor. We have a strong commitment to customer service and team work. Mileone is a respected local company with opportunity for growth. We have a strong pay plan and a lot of customer traffic. Employment Position: Full Time Salary: $90,000.00 - $150,000.00 Yearly Salary is not negotiable. Zip Code: 21204