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  • Customer Service Representative

    Vernovis 4.0company rating

    Service advisor job in Cincinnati, OH

    Job Title: Business Service Center Advocate Who We Are: Vernovis is a Total Talent Solutions company that specializes in Technology, Cybersecurity, Finance & Accounting functions. At Vernovis, we help these professionals achieve their career goals, matching them with innovative projects and dynamic direct hire opportunities in Ohio and across the Midwest. Come join us: Vernovis is looking for a Business Service Center Advocate who will serve as a key support resource for our clients treasury management products, acting as a primary point of contact for business clients and internal partners. You will support inbound inquiries, research and resolve issues of varying complexity, and provide guidance on system capabilities and product usage while delivering a high level of customer service. The role requires taking full ownership of issues from start to finish, staying current on products, policies, and compliance requirements, and escalating more complex matters as needed, all while operating effectively in a fast-paced, call-driven environment. What You'll Do:Respond to inquiries relating to bank products and services. Inquiries may come from business or Treasury Management clients of the bank or may be internal from Treasury Management Officers, Branch Staff, or other business partners. Remain current on products, services, policies and procedures for the department. Resolve issues with varying degrees of complexity through account research and utilization of support materials and resources. Escalate requests requiring additional knowledge or expertise as defined by department leadership. Responsible for accepting incoming calls (call volume varies and may be high during peak times) from business clients and internal employees to answer questions, resolve issues, and educate on system capabilities all while delivering exceptional customer service. Accepts ownership of problem resolution from start to finish for issues presented by clients and internal employees alike. Performs a variety of additional support functions as assigned by leadership. What You'll Have:1-3 years of Customer Service experience Basic knowledge of Word & Excel Basic Computer Skills 1-3 years of Deposit Operations or Cash Management experience or Bachelor's Degree Prior banking experience preferred but not required Prior clerical/data entry experience preferred Must be self-motivated and ability to work independently. The Vernovis Difference: Vernovis does not accept inquiries from Corp to Corp recruiting companies. Applicants must be currently authorized to work in the United States on a full-time basis and not violate any immigration or discrimination laws. Vernovis provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $27k-35k yearly est. 2d ago
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  • Customer Service Enrollment Specialist - In Office

    The Whittingham Agencies

    Service advisor job in Cincinnati, OH

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 14d ago
  • ENTRY LEVEL Customer Consultant

    Hal Solutions LLC

    Service advisor job in Cincinnati, OH

    Job DescriptionBenefits: Bonus based on performance Company parties Competitive salary Flexible schedule Free uniforms Opportunity for advancement Training & development Hal Solutions is actively hiring a Customer Consultant to join our sales team! We are looking for candidates who are enthusiastic, driven and looking for a career not just a job! This is a full-time, entry-level position focused on expanding product outreach across the greater Cincinnati area. You'll be part of a collaborative, in-person team environment surrounded by driven, like-minded professionals. Experience: Our training program is customized to your needs and includes ongoing mentorship to support your success. At least 18 years old Customer service or sales experience is preferred but not required Responsibilities: Identify and generate new sales opportunities Deliver outstanding customer service Build strong customer relationships with a solution-oriented mindset Support merchandising and daily operational tasks Drive customer acquisition and enhance existing customer accounts Strong communication skills, both written and verbal Knowledge, Skills, and Abilities: Ability to work in a team and independently Demonstrate dependability and uphold strong ethical standards Maintain compliance with performance standards and sales expectations Ability to multi-task and work in a fast-paced environment Benefits: Exciting opportunities for career growth Earn bonuses for your hard work Enjoy a flexible schedule that fits your life Jumpstart your journey with paid training Weekly pay
    $65k-108k yearly est. 2d ago
  • Customer Services Advisor

    Halfords

    Service advisor job in Bromley, KY

    Apply now Job no: 562722 Work type: Part time, 16 hours per week Site: Bromley Salary: £11.30 - £13.51 per hour Business Area: Retail * Age 21+ £13.51 per hour * Under 21 £11.30 per hour Love all things motoring and cycling? Great with customers? Your knack with customers and boundless enthusiasm for cars and bikes is what will lead you to success in this role. Ideally, you'll already have some experience of fitting car parts and of cycle repair, even as a hobby. Either way, we have training in place to get you the skills you need - you'll be delivering market-leading standards of service, after all You'll soon be working on customers' vehicles in our car park and on bikes in-store, helping us wow every customer. This role delivers a wide range of fitting services, including car parts fitting, technology fitting, cycle building and cycle servicing. We'll help you develop your practical problem-solving skills alongside your ability to work quickly and efficiently. Ideally, you already have Retail experience but if you can demonstrate experience of tailoring your approach in a customer focused sales environment, we can help you with the rest. We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it's in Retail or elsewhere in the Group. To be successful in this role you will need: * Experience of delivering great customer service, ideally in a retail sales environment * A proactive approach to helping customers and understanding their needs * Problem solving skills * Availability to work on a rota basis, including weekends Ideally, you'll also have the following: * Some knowledge and skills in car parts fitting and cycle repair * Some experience of working towards and achieving sales targets We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy: * Store discount, with 25% off most products across Halfords and Tredz * Employee discount, with up to 50% off your garage bills at Halfords Autocentre * Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies * Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more * Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week * Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced * Life Assurance * Uniform * Option to join our Sharesave scheme: save to purchase shares at a 20% discount * Cycle to Work scheme * Wagestream - a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future * Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services We're in an exciting chapter - rapidly growing our business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
    $25k-32k yearly est. 15d ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Service advisor job in Cincinnati, OH

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $28k-33k yearly est. 1d ago
  • Automotive Customer Service Advisor - 1263

    Tupeloms

    Service advisor job in Cincinnati, OH

    Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $27k-34k yearly est. 2m ago
  • Service Writer

    Performance Toyota Fairfield

    Service advisor job in Fairfield, OH

    Full-time Description Performance Toyota Fairfield is looking for an experienced Service Writer with at least three years of experience in the field. Our ideal candidate will excel in providing personalized and exceptional assistance for various light maintenance and repair service recommendations. $55,000.00 to $75,000.00 Annually (Experience Based) Potential Quarterly Cash Bonus Ernings! 40 Hour Work Week M-F (Alternating Saturdays with Extra Day Off) Hours of Work 7:00 AM - 5:00 PM Performance Toyota Fairfield provides an exceptional automotive service experience. We take great pride in our commitment to quality and customer satisfaction, which has earned us the Toyota Service Excellence Award for Three Consecutive Years and the Prestigious Presidents Award Fifteen Times ! Our team of skilled service technicians has extensive knowledge and expertise, ensuring that every service is performed with precision and care for each customer and every vehicle, every day. What We Offer: Comprehensive benefits package : Medical, Dental, Vision, Life, Short- and Long-Term Disability, Paid Time off, and Retirement Plans with Generous Company Match! Competitive compensation based on experience Bonus giveaway outings every 3 months! Generous employee discounts on vehicles, parts, and services Toolbox provided The Service Shop is climate-controlled Well-lit and clutter free workplace Work uniforms are provided BRAND NEW fully equipped Technician break room If you seek an official "Master Certification," ask about our Technician Tuition Assistance Program! Requirements Responsibilities: Maintain your Customer Satisfaction Scores at or above the district goal Receiving in customers and their automobiles in the most effective and timely manner Constant communication with your service technicians Calling customers with diagnostic results and recommendations from your technicians Selling the recommendations from your technicians Communicate authorized recommendations to your technicians with a “promise time” for completion of work Prompt call to customers when vehicle is washed and ready Notify your customer if there are any delays to the “promise time” and why; before the “promised time” for pick up Close all repair orders and review with customers as they pick up their automobiles Qualifications: 3+ years of Service (Writer) experience preferred High school diploma/GED preferred Competent level of computer literacy Substantial time management technique General understanding of automotive maintenance Maintain an energetic, positive, and respectful attitude with everyone Valid driver's license with a driving record that allows you to drive customers and company vehicles. Performance Toyota Fairfield is a drug-free workplace Thanks for considering a career at Performance Toyota Fairfield! We're looking for friendly, enthusiastic team players who are passionate about delivering Excellent Service Department Experiences . Consider this an invitation. Let's succeed together!
    $55k-75k yearly 60d+ ago
  • Customer Service Advisor

    Barclays Plc 4.6company rating

    Service advisor job in Kettering, OH

    Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities * Collaboration across multiple digital channels to personalise each interaction with a customer. * Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. * Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. * Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. * Support teams within the business operations function as needed, including risk management, compliance and collections. * Comply with all regulatory requirements and internal policies related to customer care. * To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations * To meet the needs of stakeholders/ customers through specialist advice and support * Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. * Likely to have responsibility for specific processes within a team * They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. * If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. * OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. * Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. * Check work of colleagues within team to meet internal and stakeholder requirements. * Provide specialist advice and support pertaining to own work area. * Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. * Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. * Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. * Make judgements based on practise and previous experience. * Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. * Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. * Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave. Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly face and first point of contact for our Retail Banking customers in branch or at one of our local hubs, offering face to face guidance and support with every interaction. As part of our Customer Care team, you'll work 5 days per week, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. At Barclays, we're not just offering you a role-we're offering you a career.
    $39k-49k yearly est. 7d ago
  • Service Writer

    Performance Honda Fairfield 3.7company rating

    Service advisor job in Fairfield, OH

    Full-time Description Performance Honda Fairfield is looking for an experienced Service Writer with at least three years of experience in the field. Our ideal candidate will excel in providing personalized and exceptional assistance for various light maintenance and repair service recommendations. Earn $55,000.00 to $75,000.00 Annually (Experience Based) Potential Quarterly Cash Bonus Ernings! 40 Hour Work Week M-F (Alternating Saturdays with Extra Day Off) Hours of Work 7:00 AM - 5:00 PM (1 Hour Lunch) Performance Honda Fairfield has consistently demonstrated excellence in customer service and satisfaction, earning us the Prestigious Presidents Award Ten Times ! This remarkable achievement highlights our unwavering commitment to quality, integrity, and unmatched automotive experiences. We commend our entire team for setting the standard in the industry and invite you to be a part of it! What We Offer: Comprehensive Benefits Package: Medical, Dental, Vision, Life, Short- and Long-Term Disability, Paid Time off, and Retirement Plans with Generous Company Match! Competitive compensation based on experience Bonus Giveaway Outings Every 3 Months! Generous employee discounts on vehicles, parts, and services The Service Shop is climate-controlled Well-lit and clutter free workplace Work uniforms are provided BRAND NEW fully equipped break room Requirements Responsibilities: Maintain your Customer Satisfaction Scores at or above the district goal Receiving in customers and their automobiles in the most effective and timely manner Constant communication with your service technicians Send customers the iService video with service inspection. Calling customers with diagnostic results and recommendations from your technicians Selling the recommendations from your technicians Communicate authorized recommendations to your technicians with a “promise time” for completion of work Prompt call to customers when vehicle is washed and ready Notify your customer if there are any delays to the “promise time” and why; before the “promised time” for pick up Close all repair orders and review with customers as they pick up their automobiles Qualifications: 3+ years of Service (Writer) experience preferred High school diploma/GED preferred Competent level of computer literacy Substantial time management technique General understanding of automotive maintenance Maintain an energetic, positive, and respectful attitude with everyone Valid driver's license with a driving record that allows you to drive customers and company vehicles. Performance Honda Fairfield is a drug-free workplace Thank you for considering a career with Performance Honda Fairfield . We eagerly await a dedicated Service Writer who is inspired to provide exceptional customer service and elevate our team. Your passion for helping others and commitment to excellence will drive our success together!
    $55k-75k yearly 60d+ ago
  • Customer Service Advisor (Annual Pay $80K Obtainable)

    Holman Motors 4.5company rating

    Service advisor job in Batavia, OH

    Customer Service Advisor Our dealership is looking for an individual with exceptional Organizational, Communication, Task Oriented, and Customer Relations capabilities. We need you to come in and create an environment for our customers that is positive, warm, professional, and effective. The Customer Advisor is responsible for building customer relationships & loyalty, creating service orders that are detailed and complete, and communicating effectively with customers, service technicians, sales, and the Service Manager. This is a great opportunity if you're driven and have above average Organizational, Communication, Task Oriented, Customer Relations, the ability to be energetic, and friendly. Responsibilities This position contributes to the daily business and work process flow in our busy service department. Duties include but are not limited to: Experience with Reynolds and Reynolds software. Create and maintain a positive relationship in the Service Center with Customers, Service Employees & Management. Participate in service meetings for Safety, Technical Updates, and employee communication. Attend weekly product update meeting with management team. Customer Service qualities that exceed the norm, and maintain an above average CSI rating through our Manufacturers Create work orders, including working directly with the customer during the diagnostic, quoting, repair, and invoicing (or claim creation) processes. Maintain the Holman Motors Customer Service Philosophy and Standards. Qualifications Ability to operate in an Organized Process Excellent communication skills. Finds success in completing and moving through Tasks daily Understand the service process. Analysis/problem solving skills. Demonstrate commitment to and creative thinking for continuous improvement. High ability to multi-task. Ability to develop and maintain a good business relationship with both external and internal customers. Education and/or Experience Previous Service Writing Experience or management preferred. Minimum 2 years' experience in Customer Service operations or related field preferred. High School Diploma or GED. Compensation Compensation is based on experience and ability. Salary plus commission. Benefits Eligible for Healthcare, 401K, paid vacation
    $27k-32k yearly est. 60d+ ago
  • Customer Service Advisor

    Specsavers Uk 3.9company rating

    Service advisor job in Kettering, OH

    Are you someone who loves helping people and solving problems? If yes, keep reading. As a Customer Service Advisor, you'll be the first point of contact for customers and visitors, answering questions, resolving, issues, and making sure every interaction is a positive one. You'll use a variety of communication methods and tools to keep things running smoothly and professionally. The role isn't just about answering phones, it's about building trust with our customers. You'll be supported to grow your skills, stay up to date with our products and systems, and contribute to a team that values open communication, collaboration and continuous improvement. If you've got a "customer first" mindset, strong communication skills, and enjoy working independently and part of a team, we'd love to hear from you. Dutch speaking would also be beneficial for this position but not a deal breaker. Ready for your next role... Apply Now! Please note this is a 12 month fixed term contract.
    $28k-33k yearly est. 3d ago
  • Service Writer

    Eti Global 4.0company rating

    Service advisor job in Cincinnati, OH

    ←Back to all jobs at ETI GLOBAL Service Writer ETI GLOBAL is an EEO Employer - M/F/Disability/Protected Veteran Status Service Writer ETI Inc. - Sharonville, Ohio Excellence. Teamwork. Integrity. ETI Inc. is a leading independent dealer specializing in heavy equipment and parts. We are seeking a highly motivated and customer-focused Service Writer to join our growing team. This role offers an excellent opportunity to develop professionally within a dynamic and supportive environment. If you're looking to advance your career with a company that values enthusiasm, collaboration, and integrity, we encourage you to apply. What We Offer: Comprehensive Medical, Dental, and Vision Insurance Life, Accident, and Critical Illness Coverage 401(k) Retirement Plan Paid Vacation, Holidays, and Sick Leave Opportunities for Overtime and Career Advancement Position Overview: The Service Writer plays a key role in ensuring smooth operations within our service department. This individual will be responsible for coordinating service workflow, managing customer interactions, and supporting technicians to deliver exceptional service. The ideal candidate is organized, proactive, and excels in both verbal and written communication. Key Responsibilities: Provide outstanding customer service and support Prepare accurate service estimates and coordinate job scheduling Manage inventory and ensure timely delivery of parts and equipment Maintain quality control standards throughout the service process Collaborate with technicians and other departments to ensure efficient workflow Monitor and manage service documentation and records Qualifications: Previous experience in customer service required Supervisory or management experience preferred 1-2 years of experience in the automotive or heavy machinery industry Strong communication and interpersonal skills Proficiency with computer systems and software Experience in scheduling or workflow management Ability to lift heavy machinery parts as needed Team-oriented mindset with a willingness to learn and grow Work Schedule: Monday-Friday, 8:00 AM - 5:00 PM Occasional Saturdays based on workload Frequent opportunities for overtime How to Apply: Please submit your resume along with references and relevant experience. We are seeking a driven individual who is eager to contribute to our team and help us continue delivering excellence. Please visit our careers page to see more job opportunities.
    $29k-37k yearly est. 60d+ ago
  • Service Writer

    Auto Systems Centers (Midas

    Service advisor job in Cincinnati, OH

    Job DescriptionAuto Systems Centers is an Employee owned company (ESOP) and is also the worlds largest Midas Franchisee in the Midas chain. Every Team member receives company stock (after first full fiscal year) every year; HUGE!!! Our company culture is all about taking care of our Teams (people) so they can take care of our customers (Take care of People and People will take care of you) Our Goal is to make every Team member feel "Valued" and carry out their "Purpose" each and every day. Our Management style is "Servant Leadership", Serving our Teams and Leadership Development so we can better Serve our Customers. We Model/Live this in everything we do. Midas has a rich history and an iconic name in automotive maintenance, repair and tire industry as a company that is both progressive and cutting edge. We are about "TEAM": Our Team member benefits include: 5-day work week; Family Friendly hours for our Team No Sundays and everyone is on a 5 Day work week. Paid Holidays Paid Time Off after 6 Months Health, Dental, Vision, Prescription & Life Insurance 401K with Matching Funds (Dollar to Dollar match) Advancement Opportunities Employee tool purchase program Great Weekly Pay We cover uniform expenses. We are looking for people that have a Great Attitude, Great Attendance and want to be a part of a winning Team!
    $31k-49k yearly est. 17d ago
  • Automotive Service Consultant

    Joseph Buick Pontiac GMC 4.0company rating

    Service advisor job in Cincinnati, OH

    We're seeking an Experienced Automotive Service Writer Are you a former/current service advisor or service consultant? We encourage you to apply to the Service Advisor position. We are a high-volume dynamic shop with excellent earning potential. This is a rare opening for someone to become a team member. We are a "Customer First" focused dealer group. Are you looking for a new opportunity to grow and start your career path into dynamic field? Apply now for our Service Advisor position. We provide an excellent working environment and temperature-controlled environment. About Us High volume dealership. We have state of the art training programs, a phenomenal culture and opportunities for advancement, which are company-wide focuses to help you grow both personally and professionally. We're passionate about helping your career and adding to your resume because we know that happy employees lead to happier customers. Benefits We Offer Medical and Dental 401K Plan Paid time off and vacation Growth opportunities Paid Training Employee vehicle purchase plans Family owned and operated Long term job security Saturday Lunches Discounts on products and services Responsibilities Meet with customers and determine their needs for repair and/or service of their vehicle issues Increase customer satisfaction by building customer relations Maintain the company's standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations Monitor the progress of each vehicle throughout the day, and update customers frequently Increase profitability by maximizing sales & executing retail promotions Oversee technicians working on customers' vehicles, including their time management/efficiency, parts ordering, job completion times Oversee and participate in quality control Participate in the development and documentation of standard operating procedures as appropriate Qualifications High school diploma or equivalent Previous dealership experience is preferred Ability to read and comprehend written instructions and information Excellent customer service skills Team player Valid driver's license & clean driving record We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment.
    $25k-30k yearly est. Auto-Apply 47d ago
  • Chapter Services Consultant

    Phi Kappa Tau Fraternity 3.5company rating

    Service advisor job in Oxford, OH

    Job Description Title: Chapter Services Consultant Reports to: Director of Chapter Services Status: Full-time, Exempt Travel: Up to 75% Summary/Objective: The strategic goal of this position is to be the "account executive" to the chapter. The Chapter Services Consultant will educate and inform members and provide resources to members. In addition, the Chapter Services Consultant will be an ambassador of Phi Kappa Tau to chapters, campuses, and alumni. The Chapter Services Consultant will develop a strong relationship with chapter officers - primarily the chapter president - and serve as a direct line of communication from the chapter to the chief executive officer, director of chapter services and staff of the National Fraternity. This is more than just a first job - it's a launchpad for leadership, management, and professional development. You will: Gain real-world experience in project management, communication, and leadership. Travel nationwide, connecting with campuses, alumni, and undergraduates. Contribute to the long-term health and growth of the Fraternity you know and love. Build a professional network with fraternity executives, alumni leaders, and higher education professionals. Key Responsibilities: Representing the National Fraternity as an expert on Phi Kappa Tau policies, protocols and procedures. Delivering chapter operational management and leadership content to chapter officers and the general membership. Building rapport and connections with campuses, students and alumni. Developing a strong knowledge of chapter histories. Completing paperwork and reports. Creating written content on leadership topics. Demonstrating creativity and innovation in developing solutions. Support the initiatives of the Executive Offices and National Fraternity. Qualifications: Bachelor's degree required. Strong leadership and interpersonal skills. Excellent written and verbal communication abilities. Ability to work independently and collaboratively in a team environment. Experience in training, development, or student leadership preferred. Fraternity or sorority experience is a plus. Membership in Phi Kappa Tau strongly preferred (though not required). Benefits & Experience You'll Gain: Full-time salary with pro-rated rent, health benefits, competitive 401k, and paid time off. Travel opportunities across the U.S. while shaping the future of Phi Kappa Tau. Mentorship and professional coaching from fraternity executives and alumni leaders. A chance to directly impact the success of chapters and the growth of the organization. Early-career experience that builds transferable skills for future roles in sales, education, business, management, nonprofits, and beyond. About Phi Kappa Tau Founded in 1906 at Miami University in Oxford, Ohio, Phi Kappa Tau is a national fraternity dedicated to developing men of character into men of distinction. Today, the Fraternity has 85 chapters with more than 4,000 undergraduate members and over 105,000 members across its history. The mission of Phi Kappa Tau is simple yet powerful: to champion a lifelong commitment to brotherhood, learning, ethical leadership, and exemplary character.
    $61k-67k yearly est. 27d ago
  • Dispatcher at American Midwest Towing and Service, LLP

    American Midwest Towing and Service, LLP

    Service advisor job in Richmond, IN

    Job Description American Midwest Towing And Service, Llp in Liberty, IN is looking for one dispatcher to join our 5 person strong team. We are located on 4087 Us Hwy 27 N. Our ideal candidate is a self-starter, ambitious, and hard-working. Responsibilities Create, schedule, and maintain delivery routes for optimal performance Maintain consistent communication with drivers to ensure successful route completion Maintain detailed logging and tracking records Address issues that arise and communicate changes to drivers quickly Qualifications Time-management and organizational skills Highly adaptable to various situations and business needs Strong organizational skills Experience in the field is a definite plus We are looking forward to hearing from you.
    $28k-37k yearly est. 3d ago
  • Customer Service Enrollment Specialist - In Office

    The Whittingham Agencies

    Service advisor job in Spring Valley, OH

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 14d ago
  • PT Automotive Customer Service Advisor - 1263

    Tupeloms

    Service advisor job in Cincinnati, OH

    Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $27k-34k yearly est. 2m ago
  • Customer Service Advisor (Annual Pay $80K Obtainable)

    Holman Motors Inc. 4.5company rating

    Service advisor job in Batavia, OH

    Job Description Customer Service Advisor Our dealership is looking for an individual with exceptional Organizational, Communication, Task Oriented, and Customer Relations capabilities. We need you to come in and create an environment for our customers that is positive, warm, professional, and effective. The Customer Advisor is responsible for building customer relationships & loyalty, creating service orders that are detailed and complete, and communicating effectively with customers, service technicians, sales, and the Service Manager. This is a great opportunity if you're driven and have above average Organizational, Communication, Task Oriented, Customer Relations, the ability to be energetic, and friendly. Responsibilities This position contributes to the daily business and work process flow in our busy service department. Duties include but are not limited to: Experience with Reynolds and Reynolds software. Create and maintain a positive relationship in the Service Center with Customers, Service Employees & Management. Participate in service meetings for Safety, Technical Updates, and employee communication. Attend weekly product update meeting with management team. Customer Service qualities that exceed the norm, and maintain an above average CSI rating through our Manufacturers Create work orders, including working directly with the customer during the diagnostic, quoting, repair, and invoicing (or claim creation) processes. Maintain the Holman Motors Customer Service Philosophy and Standards. Qualifications Ability to operate in an Organized Process Excellent communication skills. Finds success in completing and moving through Tasks daily Understand the service process. Analysis/problem solving skills. Demonstrate commitment to and creative thinking for continuous improvement. High ability to multi-task. Ability to develop and maintain a good business relationship with both external and internal customers. Education and/or Experience Previous Service Writing Experience or management preferred. Minimum 2 years' experience in Customer Service operations or related field preferred. High School Diploma or GED. Compensation Compensation is based on experience and ability. Salary plus commission. Benefits Eligible for Healthcare, 401K, paid vacation
    $27k-32k yearly est. 17d ago
  • Service Writer

    Auto Systems Centers (Midas

    Service advisor job in Florence, KY

    Job DescriptionAuto Systems Centers is an Employee owned company (ESOP) and is also the worlds largest Midas Franchisee in the Midas chain. Every Team member receives company stock (after first full fiscal year) every year; HUGE!!! Our company culture is all about taking care of our Teams (people) so they can take care of our customers (Take care of People and People will take care of you) Our Goal is to make every Team member feel "Valued" and carry out their "Purpose" each and every day. Our Management style is "Servant Leadership", Serving our Teams and Leadership Development so we can better Serve our Customers. We Model/Live this in everything we do. Midas has a rich history and an iconic name in automotive maintenance, repair and tire industry as a company that is both progressive and cutting edge. We are about "TEAM": Our Team member benefits include: 5-day work week; Family Friendly hours for our Team No Sundays and everyone is on a 5 Day work week. Paid Holidays Paid Time Off after 6 Months Health, Dental, Vision, Prescription & Life Insurance 401K with Matching Funds (Dollar to Dollar match) Advancement Opportunities Employee tool purchase program Great Weekly Pay We cover uniform expenses. We are looking for people that have a Great Attitude, Great Attendance and want to be a part of a winning Team!
    $25k-41k yearly est. 17d ago

Learn more about service advisor jobs

How much does a service advisor earn in Mack, OH?

The average service advisor in Mack, OH earns between $26,000 and $81,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.

Average service advisor salary in Mack, OH

$46,000

What are the biggest employers of Service Advisors in Mack, OH?

The biggest employers of Service Advisors in Mack, OH are:
  1. Walmart
  2. Kenwood Dealer Group
  3. Jeff Wyler
  4. Haag Ford Sales
  5. Mark Sweeney Buick GMC
  6. Spring Grove Cemetery & Arboretum
  7. Sedgwick LLP
  8. Worldwide Equipment
  9. McCluskey Chevrolet
  10. Blue Print Out
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