Service advisor jobs in Manchester, NJ - 1,123 jobs

Rotor Clip is expanding and our Somerset, NJ location is seeking Customer Service Account Specialist to join our team immediately! requires working 8:30 A.M. - 5:00 P.M., Monday - Friday. The Customer Service Team is a key position on all of Rotor Clips customer touchpoints. You'll be on the phone, managing e-mails, assisting customers with product and order status inquiries. You'll get to know our product line and become an expert at advising customers. A Rotor Clip customer service account specialist will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to provide excellent service to our customers, respond efficiently to customer inquiries, and maintain high customer satisfaction. We'll give you the training and tools to perform in a fast-paced, manufacturing environment. This job offers excellent compensation, and an opportunity to grow. Customer Service Account Specialist Responsibilities: Always maintaining a positive, empathetic, and professional attitude toward customers Respond promptly to customer inquiries Provide customer with accurate, valid and complete information by using the right methods/tools Communicate with customers through various channels Acknowledge and resolve customer complaints Product expert to answer questions efficiently and accurately Process orders, forms, and requests timely Keep records of customer interactions, transactions, comments, and complaints Communicate and collaborate with colleagues as necessary Identify areas for improvement and provide feedback to improve in customer service department Ensure customer satisfaction and provide professional customer support Customer Service Account Specialist Requirements: Ability to resolve customer issues effectively and promptly Ability to work with intercompany personnel Proficient in Microsoft outlook, excel, and word Experience working with customers Skills and Qualifications Strong interpersonal and customer service skills Familiarity with CRM systems and practices Strong verbal communicator and collaboration skills Multitasking and organizational skills Time-management skills Fast-paced manufacturing experience preferred Job Type: Full-time Weekly day range: Monday to Friday Work setting: In-person Ability to commute/relocate: Somerset, NJ 08873: Reliably commute or planning to relocate before starting work (Required) Work Location: In person Benefits: 401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Shift: 8 hour shift Day shift

The salary range for this role is $16.50 to $17.50 per hour*. is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching *Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Benefits vary based on FT and PT employment status.

Do you love developing and nurturing great relationships? As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S Location: Onsite from Somerset,NJ Qualifications: Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with Life Sciences MSP clients. Strong understanding of working with VMS and MSP based accounts. Any experience working with a Hybrid/Offshore delivery model will be a plus. Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side. Strong interpersonal and communication skills. Excellent negotiation and problem-solving abilities. Excellent reputation and relationship-building skills. Ability to work in a fast-paced, target-driven environment. Must be a self driven and highly motivated individual. Proficiency in using applicant tracking systems (ATS) and other relevant software. Key Responsibilities: Be the single point of contact for our Fortune 500 clients Build long-term client partnerships to understand their challenges and provide solution. Maximize market share with a client to make us their trusted staffing supplier. Qualify new job orders and work with the delivery lead for better coverage and support. Present candidates to Hiring Managers and follow up for feedback . Coordinate with Client to schedule candidate interviews and onboarding. Coordinate with recruiting team including screening, orientation, and placement of candidates. Use CRM/ATS (Job Diva) to manage activities. Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads. Additional Requirements: Must be open to travel across the country, especially locally, and support clients from their offices. Availability to work outside regular office hours, if needed. Benefits of working at N2S: Uncapped Commissions 100% Contribution to Health/Dental/Vision

Customer Service Representative | Strategic Account Services Newtown Square, PA | Hybrid (4 days on-site, 1 remote) We are hiring a Customer Service Representative to support a Strategic Account Services team focused on a growing eCommerce catalog program. This role handles order entry, pricing support, and customer communication while partnering closely with internal teams. What You'll Do Process customer orders accurately within 48 hours Support pricing reviews for new and existing customers Manage customer inquiries, requests, and issue resolution Maintain accurate customer and product data in the ERP system Monitor inventory levels tied to customer programs Collaborate with purchasing and internal teams as needed What We're Looking For Customer service or order management experience Comfort working in ERP and CRM systems Strong communication and phone skills Organized, detail-oriented, and able to multitask Able to thrive in a mostly on-site, hybrid environment Why This Role High-visibility strategic accounts Stable, collaborative team environment Growth-focused role supporting an expanding program

Edison, NJ Onsite Role | Temp-to-Perm Note: MUST be legally authorized to work in the United States. We're hiring a Customer Service Representative to support customers, sales, and operations in a fast-paced onsite environment. This is a temporary-to-permanent opportunity for someone dependable, detail-oriented, and customer-focused. WHAT YOU'LL DO: Process orders via EDI, email, and phone Communicate order changes, delays, and discrepancies Handle RMAs, credits, and customer documentation Resolve customer issues and support the sales team Maintain accurate records and reports WHAT WE'RE LOOKING FOR: High School Diploma or GED At least 1 years of customer service or admin experience Proficient in Excel, Outlook, IDS/EDI systems, and Power Sell 10-key skills and basic math (add, subtract, multiply, divide, ratios, percent, bar graphs) Strong communication and time-management skills Reliable performance and attendance may lead to permanent placement. Apply now if you're ready to grow in a hands-on customer support role in Edison, NJ. We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities. req UNFI-JB-691

We are seeking a reliable Customer Service Representative to assist customers by providing product and service information, resolving issues, and ensuring a positive customer experience. The ideal candidate is a strong communicator who enjoys helping others and can handle inquiries with patience and professionalism. Key Responsibilities Respond to customer inquiries via phone, email, or chat Resolve customer complaints and issues in a timely and effective manner Provide accurate information about products, services, and policies Process orders, returns, exchanges, or account updates Document customer interactions and maintain accurate records Escalate complex issues to the appropriate team when necessary Maintain a positive, professional attitude at all times Qualifications Previous customer service experience preferred but not required Strong verbal and written communication skills

Job Title: Customer Service Representative Type of Employment: Temporary, 3 Months In Office/Hybrid/Remote: Fully in Office Hourly: $22/hr LHH is partnering with a very fun company in Bensalem, PA within the music industry is looking to hire a temporary Customer Service Representative to cover for a 3-month leave. The qualified candidate should have strong technology skills, excellent communication skills, and be very detail oriented. The hours are Monday through Friday 8:30AM to 5:15PM with a 1 hour break. If this role is a fit to your background, please submit an updated resume for review. Responsibilities: Enter customer orders into the company ERP system Monitor EDI website orders and verify for accuracy Answer incoming phone calls and emails from dealers, non dealers, sales reps and consumers to assist with orders, returns or order issues Assist with backorders Schedule shipments and handle order payments Required Experience: At least 1 year of customer service experience Excellent written and verbal communication skills Proficient in Microsoft Office Suite and able to learn new software easily Ability to type 50WPM minimum Extremely detail oriented Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *********************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance

The Client Service Advisor serves as the expert when taking in and delivering client repairs, interacting with customers to explain the repair process, and working hand-in-hand with sales professionals, introducing them to service clients who may be interested in making an additional purchase while in the store. The Client Service Associate must actively listen with compassion and speak with authority to both understand client needs and convey expertise. This position may be required to work weekends, some holidays, and peak sales periods. Responsibilities Take in client repairs and enter into Hamilton's proprietary repair system. Communicate with clients to explain full range of options for service and repair, as well as process for repair and the type of work they can expect will be done. Utilize pre-set pricing guides to estimate repair costs at the point of take-in. Ensure proper processes are followed throughout the entire take-in interaction. Properly document client property, file appropriately, and update systems as needed. Utilize Hamilton Service Standards and communication skills when working with clients to ensure client satisfaction and exceeding of expectations. Ensure that any client service issues are handled utilizing all appropriate resources and in a timely fashion to guarantee complete client satisfaction. Satisfy customer requests for information or assistance in selection, service or concerns in a timely manner. Follow up with clients as-needed to inform them of repair status. Follow up with Hamilton team members as needed to check on status of repairs or provide updates so that everyone can remain informed of necessary information. Coordinate data entry, reports, appraisal information and follow-up to clients and vendors. Contact clients upon completion of their repair to inform them of status and schedule a pick-up or delivery. Work as a team with the sales professionals, service professionals, and management in the store to create the best possible experience for clients and coworkers. Skills Basic computer proficiency and ability to learn proprietary back-end systems. Commitment to company standards and values. Ability to multi-task and to work with a diverse client base. Ability to stay composed and collected under pressure, or in client-facing situations. Excellent product knowledge, client service and problem resolution skills. Excellent verbal and written communication skills. Exceptional interpersonal communication skills through telephone, digital, and face-to-face mediums. Strong organizational skills. Ability to work independently on assigned tasks as well as to accept direction on given assignments. Ability to work collectively with team members. Ability to handle and work with high value merchandise. Education & Experience High school diploma or equivalent (GED) and 1 year of relevant experience. Equivalent combination of education and experience will be accepted. Experience in high-end jewelry or luxury environments. Experience in high-end client service roles. Education from the Gemological Institute of America (GIA) or other related degrees (e.g., AGS). Physical Requirements Physical activity not limited to: reading, writing, walking, walking up and down stairs, standing, sitting, kneeling, lifting up to 25lbs.

Service Advisor Keyport, NJ / Exit 117 GSP Are you looking to be part of a dynamic, family-owned dealership with a passion for exceptional customer service? Join our team at Tom's Ford, one of the largest and most trusted service centers in the area! We're proud to be an award-winning dealer known for our outstanding customer satisfaction. We're seeking a service advisor to help us continue our tradition of excellence, providing top-tier service to our loyal customers. Why Join Us? Award-Winning Service: We are proud to be recognized for our commitment to customer satisfaction and continue to set the standard in the industry. Family-Oriented Culture: At Tom's Ford, we value our employees and treat each one like family. We work together to create a positive, inclusive, and supportive work environment. Long-Term Career Opportunity: We are looking for someone who wants to build a long-term career and grow with us. Great Team: Join a team of dedicated professionals who work hard to provide excellent service and create lasting relationships with our customers. Responsibilities: Greet and assist customers in a friendly, professional manner. Advise customers on vehicle service needs, providing accurate estimates and recommendations. Coordinate with the service team to ensure timely completion of repairs and maintenance. Keep customers informed about the status of their vehicles and any changes to the service schedule. Maintain a clean and organized work environment. Ensure customer satisfaction through exceptional service and follow-up. Qualifications: MUST HAVE FORD EXPERIENCE Previous experience as a service advisor or in an automotive service-related role preferred. Strong communication and customer service skills. Ability to work in a fast-paced environment. Strong attention to detail and organizational skills. Positive attitude and a passion for helping others. A team player with a strong desire for long-term career growth. What We Offer: Great Pay - Competitive salary and bonus opportunities. Salary range $80,000 - $135,000 401(k) with Company Contribution - Family Health Care Work-Life Balance - No Saturdays and no late nights after 5 pm. Opportunity for career advancement within our growing dealership. Ongoing training and development to help you succeed. If you're looking for an exciting opportunity to grow your career with a respected, family-owned dealership and a top-tier service center, we would love to hear from you! Join our award-winning team today! Please send your resume to ******************* *This position may be eligible for medical/dental/vision insurance, life insurance, 401k and ancillary insurance depending upon the terms of each plan*

Job Description Open Road Mazda Great People - Great Product - Great Techs High Volume Service Advisor Every service professional at a OPEN ROAD retail center must excel in listening, communicating and working efficiently to Open Road's standards. Service Advisors help OPEN ROAD owners care for their cars and understand the value of maintaining their vehicles in accordance with factory guidelines. As a driver's personal link to the Aftersales department, the Service Advisor establishes a critical and ongoing relationship with our clients. What You Do Inspect vehicles and apply proper resources to accurately identify and verify clients' service needs. Record them along with current vehicle and client information on the repair order. Interact with customers to determine immediate service needs Serve as a liaison between technicians and customers Provide excellent customer service experience Use a consultative approach to educate customers on services and products Support center goals for service by generating: High sales of services, parts, and accessories. Repeat new vehicle sales by providing a premium Aftersales experience for each client. Refer to service history, inspect vehicle, and recommend service to clients. Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the product and associated service requirements. Write and verify accurate repair orders and include supporting documentation. Administer new and used vehicle warranty repairs in accordance with warranty specifications. Ensure requested vehicle services are performed correctly upon completion by inspecting the vehicle prior to each service delivery. Perform a consultative vehicle delivery with client when work is completed. Supervise cleaning and preparation of new and used vehicles. Build and maintain knowledge of products and services via on-the-job training and participation in educational and development programs. Meet requirements of state and federal law for automobile repair and consumer protection. Successful Attributes and Skills Excellent communication skills and ability to be a team player Ability to minimize and redirect customers frustrations Technically knowledgeable, experienced, or trainable on product line Outgoing and patient personality with good client relations ability Professional appearance Excellent communication capability Strong organizational skills 1+ years of Service Advisor experience Technical certification a plus Manufacturer certifications a plus Proven track record Ability to supply CSI Reports and Productivity Reports Open Road Auto Group owns and operates over twenty-five automotive facilities including seventeen dealerships throughout the New York/New Jersey metropolitan area. Currently, we are ranked as one of the largest automotive groups in the nation by Automotive News. We specialize in providing “in-demand” vehicles, both new and pre-owned, for our customers who have come to expect a “Five Star customer service experience”. With over 50 years of automotive experience, our mission is to remain one of the premier automobile retailers in the country, providing the best opportunities for our team members, customers and communities. We understand and acknowledge the importance of our customers and in doing so; we strive to develop a highly motivated, world-class, workforce that is committed to satisfying their needs. At Open Road we know our employees, and their achievements, drive our culture and success. Our Total Compensation Rewards Program includes: BASE PAY - Determined by competitive market pay rate for your job, your skills, experience and performance BONUSES - Rewards achievement of specific business goals, in eligible positions BENEFITS - Include wellness coverage, optional benefits, income protection, 401(k), purchase programs, such as: Medical, Dental and Vision Plans Vacation Time Personal Time Short and Long Term Disability Life Insurance 401(k) Retirement Plan with employer match Manufacturer Certifications Leadership Training Programs Vehicle Purchase Discounts Wellness Initiatives Volunteer Time Powered by JazzHR XhJKPsw9u1

Irwin Lincoln Mazda is looking for a motivated, customer-focused Service Advisor to join our award-winning team. As a family-owned dealership, we take pride in providing a warm, professional environment for both our customers and our employees. If you enjoy helping people, thrive in a fast-paced setting, and want to grow your career in automotive service, we'd love to meet you. Responsibilities Greet customers and listen to their service needs with professionalism and care Document vehicle concerns and prepare accurate repair orders Clearly communicate recommended services, pricing, and repair timelines Coordinate with technicians to ensure efficient workflow and timely completion Keep customers updated throughout the repair process Maintain strong CSI scores and promote a positive customer experience Process payments and properly close out repair orders Assist with scheduling, warranty procedures, and other service operations Qualifications Previous Service Advisor or automotive customer service experience preferred Strong communication and multitasking skills Ability to work in a fast-paced, team-oriented environment Automotive knowledge is a plus Friendly, professional demeanor with a customer-first attitude Valid driver's license What We Offer Competitive pay structure Medical Benefits Paid time off 401(k) options Career growth opportunities A supportive, family-oriented environment that has served the community since 1960 About Irwin Lincoln Mazda As a family-owned and operated dealership for over 60 years, Irwin Lincoln Mazda is committed to excellence in every department. We value long-term relationships, quality service, and a team atmosphere where employees can grow and succeed.

Maintain WIP by working closely with the Supervisor and Technicians to keep the WIP updated accurately and in a timely manner. Coordinate incoming equipment repairs, as a result of Service call with the appropriate Supervisor. Assist with creating quotes, communicating and obtaining approval on the primary repair and/or any related or unrelated repairs as noted by the Technician. Follow up with customers upon completion of work, to survey their satisfaction with our service. Report to the Service Manager any recommendations for improvement, complaints or dissatisfaction with Foley as communicated by any customers. Follow procedures for the collection of monies for COD transactions. Coordinate transportation of equipment and communicate details to appropriate personnel. Work Order Management: Open, update and provide necessary warranty information. Manage Aerial Inventory List due for upcoming ANSI Inspections with Shop/Field Supervisor. Collaborate on Rental Damage Repairs with Shop/Field Supervisor and communicate financial responsibility to customers. Provide photographic evidence and documented conversations to limit liabilities. Manage Make Ready Dashboard, enter daily workflow tickets to improve average days to make ready. Collaborate with Field Service to identify machine swaps utilizing the inspection application. RECOMMENDED QUALIFICATIONS: High School Diploma or equivalent required. Minimum 3 years experience in the engine, truck or heavy equipment industry with progressive maintenance/repair supervisory experience and/or equivalent combination of training and experience which provides the required knowledge, skills and abilities. Excellent communication and interpersonal skills; both verbal and written. Strong focus on accuracy when opening work orders to correct machine account. Strong time management skills, ability to work independently and multi-task effectively in a fast-paced environment. Experience with Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Power Point and other related software. Equal Opportunity Employer Foley, Incorporated does not discriminate against any person applying for employment based on race, color, sex, age, religion, national origin or citizenship status, physical or mental disability, marital status, sexual orientation, gender identity, status as a covered Veteran, or any other legally protected status. This contractor and subcontractor shall abide by the requirements of 41 CFR 60.300.5(a) and 41 CFR 60.741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of disability and protected veteran status, and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities and protected veterans.

Exciting Opportunity at Johnson Ford of Burlington, NJ! Are you passionate about customer service and automobiles? Join our team as a Service Advisor and embark on a rewarding career with Johnson Ford, a proud member of the Burlington community! With new ownership bringing fresh energy and opportunities, we are expanding our team and looking for dedicated individuals like you. Position: Service Advisor Location: Burlington, NJ Schedule: Monday thru Friday, Alternating weekends Why Join Us? Work-Life Balance: Enjoy alternating weekends off, allowing for quality time with family and friends. Career Growth: Thrive in a supportive environment with opportunities for advancement and professional development. New Ownership: Experience the excitement of being part of a dealership revitalized under new management, committed to excellence and community. Key Responsibilities: Serve as the liaison between customers and our expert service technicians, ensuring a seamless service experience. Provide accurate estimates and recommendations, demonstrating your knowledge of Ford vehicles and services. Build lasting relationships with customers, fostering trust and loyalty through exceptional communication and service. Qualifications: Previous experience in automotive service advising or a related customer service role preferred. Strong communication skills and a passion for helping customers with their vehicle service needs. Knowledge of Ford vehicles and dealership operations is a definite plus. Join Our Team: If you're ready to take your career to the next level with a dynamic team in a supportive environment, apply today! Johnson Ford of Burlington is committed to creating a workplace where you can thrive professionally while delivering top-notch service to our valued customers. Discover the Johnson Ford Difference - Apply Now! Be a part of our journey as we redefine excellence in automotive service in Burlington, NJ. Join Johnson Ford and drive your career forward with us! Justin Schreck Service Manager ************ ext 345

Basic Skills Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Talking to others to convey information effectively. Understanding written sentences and paragraphs in work related documents. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Understanding the implications of new information for both current and future problem-solving and decision-making. Social Skills Actively looking for ways to help people. Persuading others to change their minds or behavior. Being aware of others' reactions and understanding why they react as they do. Adjusting actions in relation to others' actions. Bringing others together and trying to reconcile differences. Complex Problem Solving Skills Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Technical Skills Watching gauges, dials, or other indicators to make sure a machine is working properly. Analyzing needs and product requirements to create a design. Writing computer programs for various purposes. Generating or adapting equipment and technology to serve user needs. Conducting tests and inspections of products, services, or processes to evaluate quality or performance. System Skills Considering the relative costs and benefits of potential actions to choose the most appropriate one. Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. Resource Management Skills Managing one's own time and the time of others. Motivating, developing, and directing people as they work, identifying the best people for the job. Determining how money will be spent to get the work done, and accounting for these expenditures. Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work. Desktop Computer Skills Databases - Using a computer application to manage large amounts of information, including creating and editing simple databases, inputting data, retrieving specific records, and creating reports to communicate the information. Graphics - Working with pictures in graphics programs or other applications, including creating simple graphics, manipulating the appearance, and inserting graphics into other programs. Internet - Using a computer application to create, manipulate, edit, and show virtual slide presentations. Navigation - Using scroll bars, a mouse, and dialog boxes to work within the computer's operating system. Being able to access and switch between applications and files of interest. Presentations - Navigating the Internet to find information, including the ability to open and configure standard browsers; use searches, hypertext references, and transfer protocols; and send and retrieve electronic mail (e-mail). Spreadsheets - Using a computer application to enter, manipulate, and format text and numerical data; insert, delete, and manipulate cells, rows, and columns; and create and save worksheets, charts, and graphs. Word Processing - Using a computer application to type text, insert pictures, format, edit, print, save, and retrieve word processing documents Task Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Check to ensure that appropriate changes were made to resolve customers' problems. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers. Refer unresolved customer grievances to designated departments for further investigation. Determine charges for services requested, collect deposits or payments, or arrange for billing. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Solicit sales of new or additional services or products. Order tests that could determine the causes of product malfunctions. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Review claims adjustments with dealers, examining parts claimed to be defective, and approving or disapproving dealers' claims. Review insurance policy terms to determine whether a particular loss is covered by insurance. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems. Work Activities Getting Information obtain information from individuals Interacting With Computers use computers to enter, access or retrieve data Communicating with Persons Outside Organization interview customers write business correspondence Communicating with Supervisors, Peers, or Subordinates Establishing and Maintaining Interpersonal Relationships Making Decisions and Solving Problems make decisions Updating and Using Relevant Knowledge use knowledge of investigation techniques use knowledge of written communication in sales work use telephone communication techniques Processing Information examine financial documents to verify issue calculate rates for organization's products or services detect discrepancies on records or reports Resolving Conflicts and Negotiating with Others resolve customer or public complaints Organizing, Planning, and Prioritizing Work

Team Toyota of Princeton Requires knowledge of automotive maintenance and repairs. Dealership experience is also desirable. Description: Requires knowledge of automotive maintenance and repairs. Dealership experience is also desirable. Set appointments, advise and council service customers. Interact with technicians to ensure timely completion of work orders. Reynolds & Reynolds experience is a plus.

Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job DescriptionJob Summary Family owed Medium-Heavy Duty Truck Repair Company currently seeking an Administrative Assistant to work together with Shop Manager to complete daily clerical and billing tasks. Responsibilities and Duties Answer phones and intake of incoming jobs. Input all ordered parts on customer invoices and input of stock orders into system. Keep track of and return parts and cores to vendors and acquire credits for return. Open work orders when customers drop off trucks with details of complaints and work needed. Ordering of parts and obtaining parts quotes. Send emails to customers and vendors as needed. Call for job approvals and purchase orders. Input estimates online to Fleet Management Companies to obtain approvals. Process customer payments by checks, credit card, or other transactions. Keep office clean and organized. Cover for Manager when out of office. Assist with preparation of estimates. Prepare invoices with detailed technician write-ups. Set up vehicle tows and sublet services. Print daily parts and revenue reports and input on spreadsheets. Qualifications and Skills Microsoft Office and other computer experience. Must have a High School Degree Knowledge of automotive and truck parts is helpful but not necessary. Detail-oriented with a keen sense of urgency. Excellent people skills and a professional appearance. Excellent organizational and time management skills. Ability to multi-task and work in a fast-paced environment is desirable. Company Benefits and Perks Comprehensive Health Benefits including Dental and Vision 401k Plan Paid Holidays and Vacation Schedule Company provided Life Insurance Policy If you are seeking a career in an organization that offers growth, and treats people with respect, inquire today. E04JI800jf5d4084ivx

Job Description We are seeking a highly motivated and organized Customer Service/ Dispatcher to join our team and contribute to our mission of delivering quality garage door solutions to our valued customers. Precision Overhead Garage Door Service is the #1 garage door company in the US with over 100 locations in the country! Precision Door Tristate is a franchise that has been in business since 1999 and is the leading overhead garage door company in the tri-state area. We are headquartered in Northern NJ and have locations in NY (Long Island, Westchester & Hudson Valley) and Fairfield County, CT. Customer Service/ Dispatcher Description: Receive incoming service requests from customers, technicians, or sales representatives. Efficiently schedule service appointments based on technician availability and geographic location. Maintain clear and professional communication with customers regarding appointment times and any delays. Confirm appointments with customers and provide estimated arrival times. Input data into the dispatching software or system, ensuring data integrity. Monitor and manage technician availability and workloads. Handle emergency service calls promptly and effectively, dispatching technicians as needed. Address scheduling conflicts, delays, or disruptions promptly and find suitable solutions. Scheduling door estimates Why Precision Overhead Garage? Don't miss out on this incredible opportunity to kickstart your career with a thriving company. We prioritize your health and future. Our Comprehensive benefits include top-tier medical, dental, and vision coverage, plus life insurance and 401k plan. Join our team and enjoy the security of working for a company that truly cares about you. We believe in work-life balance. Enjoy generous PTO including vacation, sick, and personal time. Awesome perks including : Bonus opportunities Paid Training Company events Breakfast and snacks. Growth opportunity and career path Customer Service/ Dispatcher Requirements: Bilingual proficiency in English and Spanish is a plus High school diploma or equivalent. Previous experience in dispatching or customer service is a plus. Strong organizational and multitasking skills. Excellent communication and detailed oriented skills. Proficiency in using scheduling and dispatching software. Ability to work well under pressure and adapt to changing priorities. Knowledge of the garage door industry is a bonus but not required. Join our team and be a part of our mission to provide exceptional garage door services to our customers!

Are you interested in taking your career to the next step with an industry leader? Do you have a knack for scheduling, organizing, and planning? Then we have a job for you! We are a leading home services provider and due to our continued growth we are looking for responsible and reliable individuals to serve as Service Dispatchers. As a Service Dispatcher, you will be the person our customers rely on to get service when they need it! You will prepare records and distribute work orders to Service Technicians in response to customer requests using our scheduling and mapping technology. We offer competitive compensation, benefits for full time roles as well as overtime opportunities. You may also find room for advancement with us. If this sounds like the kind of career move you've been wanting to make and you meet our qualifications, we want to talk with you! Responsibilities: As a Service Dispatcher, you will use your communication and active listening skills to devise the most efficient solutions. Specific duties include: Scheduling service calls and providing work orders for Service Technicians according to urgency Reviewing jobs in the service monitor to ensure they are dispatched and assigned as required Communicating with other Dispatchers, Service Technicians and other departments Requirements: As a Service Dispatcher, you must be pleasant, professional and possess the ability to function equally well both independently and in a team environment. You must also be highly detail-oriented and focused with a flexible and adaptable nature. It is also important that you display excellent verbal and written communication, interpersonal and active listening skills as well as the ability to interact effectively with both customers and coworkers. Specific qualifications include: High School Diploma or Equivalent 1 -2 years prior dispatch experience preferred Prior experience in a customer service setting a plus Proven problem solving skills Ability to work well in a fast paced environment Proficiency with the MS Office Suite, MS Outlook and Web navigation Benefits: As a Service Dispatcher, you will be part of an evolving organization that built its reputation on providing our customers with the best possible service. Our employees are, of course, one of the main keys to our continued success and so, we are committed to your professional development. In addition, you may find opportunities for advancement to roles of greater responsibility with us. Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including: · Medical coverage (F/T staff) · Dental coverage (F/T staff) ·Retirement Savings ·Plus more! Build a rewarding career with an industry leader! Apply now! We are proud to be an equal opportunity employer, and are committed to a drug and alcohol-free workplace.