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  • Antifreeze Sales & Service Rep - AFSR

    Heritage-Crystal Clean, LLC 4.5company rating

    Service advisor job in Richmond, CA

    Crystal Clean (CC) is one of the nation's leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement. Purpose: The Antifreeze Sales and Service Rep (AFSR) will be responsible for applying sales strategies in an effort to grow CC's antifreeze business at new and existing customer sites. The AFSR will also be responsible for performing HCC services at customer facilities. Service responsibilities will include, but are not limited to: handling of pump hoses, pumping of antifreeze containers, and operating a Commercial Motor Vehicle on a daily basis. This position may also require the picking up of waste drums of varying sizes and weights using CC-approved material handling equipment. Specific Duties: Responsible for engaging in and promoting safe work behaviors in a manner that is consistent with all CC safety guidelines Responsible for customer service and new business development in a certain geographic area as assigned by the Company Aligns work orders to minimize mileage and travel time Inspects vehicle and equipment for safe operation Services existing customers by delivering varying types of new antifreeze, recycled, collecting used antifreeze, and related tasks Pursues additional services with existing accounts Assesses potential customer needs, presents CC products and services to customers, and develops new customers Develops sales leads for Data-Marketing Complete all required paperwork accurately and neatly Maintains compliance with all applicable Department of Transportation (DOT) requirements Achieve sales quotas for total revenue and new customer development Adhere to all corporate policies and standards including but not limited to environmental, health, & safety (EHS), human resources, facility, equipment, operations and maintenance Performs other related duties as assigned Position Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, the following requirements are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Core Competencies and Specific Skills Strong communication skills and attention to detail Ability to interact with customers, sales branch employees, and other corporate departments Ability to operate equipment such as electronic mobile devices, computers, hoses, all truck equipment, etc. Work Experience: Route sales experience highly preferred Education, Certificates, Licenses, or Designations: High School diploma or equivalent required Must have or be qualified to obtain and maintain a Class B Commercial Driver's License (CDL) and Med Card with Airbrake and HAZMAT Motor vehicle record (MVR) that meets or exceeds CC's published standards including, but not limited to the following; Seat belt and cell phone violations Excessive speeding DUI, suspension and/or multiple vehicle collisions Personal Protective Equipment: Ability to wear personal protective equipment, which may include a respirator, steel toe boots, gloves, uniform, safety glasses, reflective vest, and hard hats Physical Requirements: Frequent lifting of standard hose from the ground to the tank weighing up to 40lbs. Occasionally climbing company approved step stool to access Anti-Freeze containers Occasionally pulling/dragging hoses out of truck up to 100ft at a time (10-40lbs) Pushing/pulling hand trucks or jacks to move product in and out of trucks Administrative duties as assigned All applicants must pass the pre-employment physical including drug & alcohol screening Work Environment: While performing essential duties of this position an individual regularly works in a variety of environments, and is required to see, talk, hear, reach, stand, walk, drive frequently, and comfortably use electronic devices and other office equipment. Essential duties require bending, squatting, climbing, lifting and twisting frequently. Noise level in the workplace can vary based upon the work environment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. Crystal Clean LLC is an Equal Opportunity Employer. Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve. The compensation for this role is comprised of a weekly base salary, plus bonuses and uncapped commission. Actual total earnings will vary based on performance and location and may fall outside of the range shown. Average Annual Earnings: $70,000-$85,000 plus a year and includes benefits such as the following: Health, Dental and Vision insurance Wellness Program Flexible Spending Accounts Life Insurance Long-Term Disability Employee Assistance Program Tuition Reimbursement Join Crystal Clean as an Antifreeze Sales & Service Representative! Are you a motivated, customer-focused individual looking to make a splash in a growing industry? Crystal Clean (CC) is calling on energetic professionals to join our dynamic team as an Antifreeze Sales & Service Representative (AFSR). With us, you'll not only get to work with a leader in environmental services but also enjoy a rewarding career with competitive pay, comprehensive benefits, and plenty of room for growth. Plus, we offer complete training to set you up for success! Why Choose CC? At Crystal Clean, we're more than just an environmental services company-we're a team dedicated to innovation, sustainability, and excellence. As a publicly traded leader in our field, we provide an environment where your skills and ambition can truly shine. What You'll Do: Drive Sales Growth: Use your sales skills to boost our antifreeze business with both new and existing customers. Deliver Exceptional Service: Handle antifreeze containers, operate commercial vehicles, and manage waste drums using top-notch equipment. Promote Safety: Follow all safety guidelines, conduct vehicle inspections, and align work orders to maximize efficiency. Build Relationships: Develop strong customer connections, pursue additional services, and generate new business leads. Achieve Goals: Meet sales targets and contribute to revenue growth while maintaining compliance with DOT requirements. What We're Looking For: Effective Communicator: Strong communication skills with an eye for detail. Customer-Oriented: Ability to engage with customers, sales teams, and corporate departments effectively. Tech-Savvy: Comfortable with electronic devices, computers, and truck equipment. Experienced: Route sales experience is highly preferred, but not required. Certified: High School diploma or equivalent, with or the ability to obtain a Class B CDL, Med Card, Airbrake, and HAZMAT certifications. Physical Requirements: Lift hoses weighing up to 40lbs and occasionally climb to access containers. Pull hoses up to 100ft, push/pull hand trucks or jacks, and handle other physical tasks. Must pass a pre-employment physical and drug screening. Work Environment: Work in varied environments with a range of noise levels. Frequent physical activity, including bending, lifting, and climbing. Why You'll Love Working with Us: Competitive Salary: Attractive pay with performance incentives. Excellent Benefits: Comprehensive health, dental, vision, and more. Career Advancement: Opportunities for growth and professional development. Inclusive Culture: We value diversity and encourage individuals from all backgrounds to apply. Ready to Make a Difference? If you're ready to jumpstart your career and be part of a team that's shaping the future of environmental services, apply now to become an Antifreeze Sales & Service Representative at Crystal Clean. Let's work
    $70k-85k yearly 3d ago
  • Critical Care APP Supervisor

    UCSF Health 4.3company rating

    Service advisor job in Alameda, CA

    About the Company The Critical Care Advanced Practice Provider (CC APP) team at UCSF provides expert care in the adult intensive care units at UCSF Health. The CC APPs are an element of the interdisciplinary critical care team that includes attending physicians, physicians in training, pharmacists, registered nurses, rehabilitation therapists, and UCSF students. The CC APPs provide care in all of the adult intensive care units including Cardiac, Neurologic, Medical, and Surgical intensive care units. These units provide care for patients undergoing cardiac surgery, organ transplantation, thoracic surgery, orthopedic surgery, neurosurgical surgery, general surgery, or patients requiring complex medical management. The CC APP team collaborates with the UCSF School of Nursing and supports the UCSF Surgical and Critical Care Advanced Practice Provider Fellowship. The CC APP group is active in various quality improvement, cost reduction, and professional development projects. About the Role The adult Critical Care Advanced Practice Provider Supervisor supervises, coordinates, and administers the practice of advanced practice professionals (APP), including nurse practitioners and physician assistants. Ensures quality of care and serves as a role model, expert clinician, and mentor. Assists with the administration and management of personnel, fiscal, and material resources. The adult Critical Care Advanced Practice Provider Supervisor provides leadership to advanced practice providers in adult critical care and supports the adult Critical Care Advanced Practice Provider Manager. The primary managerial responsibility of the supervisor is to provide professional support in the Critical Care APP department. The primary clinical responsibility is to provide expert level critical care clinical services to patients and families in the adult intensive care units at UCSF Health. Responsibilities Administrative Staff Development Education Leadership The primary responsibility of the adult Critical Care Advanced Practice Provider Supervisor is the direct application of expertise in the adult intensive care units at UCSF Health within the divisions of Critical Care Medicine. The individual will assume full responsibility for adult Critical Care APP clinical services in the absence of the manager. Receives predetermined work assignments that are subject to a moderate level of control and review. Qualifications Min 1 year experience in a supervisor, or leadership role. 4-6 years of recent experience as a nurse practitioner or physician assistant in adult critical care. Responsible for understanding and communicating an advanced knowledge of national, state, and local educational and legislative issues affecting advanced practice providers. Demonstrated knowledge of state and national regulatory requirements. Ability to gather clinical information, develop differential diagnoses, and create problem lists independently. Competent to direct patient management and lead care team. Demonstrated ability to effectively supervise a team and to manage the complex workflow and competing priorities involved with providing quality care as an Advanced Practitioner. Solid knowledge of the clinical and operational issues for nurse practitioners performing advanced-practice nursing within departments and specialty areas, including evaluation, testing, diagnosis, and treatment, as well as patient-care concepts, policies, outcomes measurement, quality standards, ethics issues, quality improvement, and continuing staff education and professional development. Strong knowledge of human resources management policies, with the ability to train, monitor, evaluate, and document staff issues and performance, and to participate in decision-making on human resources matters. Strong analytical and critical thinking skills, with the ability to quickly analyze problems, determine appropriate level of intervention, and develop and apply effective solutions. Advanced interpersonal skills for effective collaborations with all levels of clinical staff and management, consultants, researchers, and outside agencies. Strong written and verbal communication skills with the ability to train and mentor subordinates, convey complex clinical and technical information in a clear and concise manner, and to prepare and present a variety of reports, documentation, analyses, and project proposals. Required Skills Related healthcare management or Nurse Practitioner III or Senior Physician Assistant experience in a highly matrixed healthcare organization. Knowledge of clinical and administrative software and specialized applications and data management systems used by advanced practice providers in providing advanced-practice care, research, documentation, and employee supervision. Preferred Skills For PA candidates: Completion of a recognized graduate master's degree program as a physician assistant. Doctorate Degree. Pay range and compensation package The salary range for this position is $138,400 - $335,800 (Annual Rate). The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. To learn more about the benefits of working at UCSF, including total compensation, please visit: ***************************************************************************** Equal Opportunity Statement UCSF Health requires all Advanced Health Practitioners (APP) to be credentialed through OMAG to practice and be privileged through CIDP to function in their clinical role. This applies to both adult and pediatric APPs in the inpatient and outpatient clinical settings at all UCSF Health sites and affiliates. Credentialing, health plan enrollment, and approval of privileges must be completed prior to the first working day. Inability to comply with the requirements of OMAG/CIDP AT ALL TIMES will result in either, a LOA or suspension of privileges designation.
    $47k-67k yearly est. 5d ago
  • Member Experience & Engagement Specialist

    YMCA of San Francisco 4.0company rating

    Service advisor job in San Francisco, CA

    A community-focused nonprofit organization in San Francisco is seeking a Membership Associate to enhance member experiences and provide customer support. This role involves engaging with members, managing accounts, and promoting inclusivity within the facilities. Ideal candidates will have a high school diploma, 6 months of customer service experience, and proficiency in Office 365. This position offers a competitive hourly rate ranging from $19.50 to $24.00. #J-18808-Ljbffr
    $19.5-24 hourly 4d ago
  • Customer Service Rep

    Ultimate Staffing 3.6company rating

    Service advisor job in Oakland, CA

    Temporary Retail Sales Associate every Saturday - Schedule: 10:30 a.m. - 5:00 p.m. Salary = $29.91 per hour Duties and Responsibilities Greet and welcome visitors; offer helpful directions to a variety of offerings. Match offerings to the interests and needs of our guests to sell admission and program tickets, memberships, and merchandise through multiple electronic point-of-sale systems. Offer personalized welcoming experiences that promote belonging and empower participation and connection. Provide accurate information and answers in a timely manner about exhibitions, programs, facility usage and events to all visitors, document visitor comments and inquiries in appropriate systems Serve as an advocate for the visitor while simultaneously promoting the welfare of the museum; communicate with a variety of visitors with diverse interests and abilities to ensure a positive museum experience, resolve visitor complaints to the mutual satisfaction of the visitor and the museum Serve as greeter, event check-in person, ticket-taker, and/or usher at museum-sponsored or private event programs All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $29.9 hourly 3d ago
  • Service Advisor

    Big O Tires-Pleasant Hill

    Service advisor job in Pleasant Hill, CA

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Dental insurance Employee discounts Free uniforms Health insurance Paid time off At Big O Tires, we strive to be the preferred tire and auto service retailer in every community while making Big O Tires a great place to work. We offer affordable benefits, profit sharing bonuses, paid time off, a family oriented work environment, and all you need to be successful. Join our team today! POSITION SUMMARY As an Automotive Salesperson for Big O Tires, you will focus on enhancing the customer experience, building loyalty, and maximizing sales. If you have a service sales background, a proven track record in sales, and are highly committed to delivering the best service experience to our guests, we would like to talk with you. This is a high-volume, fast-paced environment that requires the ability to multi-task, maintain a friendly and professional demeanor, with superb customer service and communication skills. ESSENTIAL DUTIES AND RESPONSIBILITIES Build customer satisfaction and loyalty by providing the best guest experience Achieve a thorough knowledge of all products, services, warranties and maintenance issues Keep up to date through training and vendor publications Adhere to the Big O Tire policies and procedures Assist other sales or service associates as needed in an effort to exceed our customers' expectations Help maintain the appearance and cleanliness of the building and perimeter areas Assist in receiving or transferring goods and maintenance of the inventory including unloading trucks and warehouse stocking Maintain showroom merchandise Follow all safety practices as outlined in policy and procedures Sales of tires and service-related needs QUALIFICATIONS 3 year minimum tire & auto service sales experience Strong auto service & tire sales knowledge Good leadership abilities and team building Excellent customer service and communication skills Strong organizational skills Proficient at preventive maintenance sales Maintain professional appearance at all times Have problem solving abilities and be a self-starter Multi-tasking abilities We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin. We are committed to building a culturally diverse faculty.
    $37k-70k yearly est. 28d ago
  • Field Service Advisor - South San Francisco, CA

    Rivian 4.1company rating

    Service advisor job in San Francisco, CA

    About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary This position is for a Service Advisor, the central point of contact and trusted guide for our owners throughout their service experience. This role requires a deeply empathetic, organized, and brand-focused individual who thrives on creating positive interactions and seamless processes. The Service Advisor is a critical liaison, translating complex vehicle needs into clear, confidence-inspiring communication for our customers, while coordinating flawlessly with the service production team. This job description outlines the full spectrum of skills required, and candidates will be assessed against this spectrum to determine the appropriate level for their expertise, from entry-level to senior advisor. Responsibilities Serve as the primary point of contact for owners, managing the service experience from initial appointment scheduling to vehicle handover. Listen actively to understand owner concerns, accurately document them in the repair order, and set clear expectations for the visit. Translate technical information from technicians into simple, understandable language for owners. Proactively communicate updates on vehicle status, managing timelines and ensuring a transparent process. Coordinate with the Parts and Production teams to ensure all aspects of the service visit are aligned. Prepare and explain estimates and invoices with clarity and accuracy. Ensure every owner leaves feeling cared for, confident in the work performed, and more connected to the Rivian brand. Manage internal systems to maintain impeccable records of all customer communications and repairs, ensuring all performance metrics are met or exceeded. Uphold Rivian's standards for hospitality, presentation, and process in every interaction. Act as the on-site liaison between Rivian's centralized Service Support Operations Center and local Service Center operations. Support the launch and setup of new Service Center locations, training initiatives, and process improvements. Assist in warranty repairs and ensure compliance with state and federal automotive repair laws. Manage relationships with third-party vendors, documenting work orders and coordinating with production team to ensure seamless after-hours service completion. This role may require regular interaction with customers and their families, 3rd party affiliates, and suppliers within Rivian facilities, on mobile service routes, or at community outreach events. Qualifications High School Diploma or GED is required Must be at least 21 years old. Must possess a valid driver's license and maintain a clean driving record. Must be available for a 40-hour work week, which may include weekends, holidays, and varied shifts based on business needs. Proficient with laptops, computers, and modern software suites (Windows, Google Workspace, Mac, CRM systems, etc.). Exceptional organizational skills, a meticulous attention to detail, and a passion for creating order. Outstanding written and verbal communication skills in English. Ability to perform physical tasks such as standing or sitting for extended periods, and walking the service facility. Experience: Experience in a customer-facing role is required. Backgrounds in hospitality, retail, or fast-paced, system-driven restaurants are highly valued. Automotive service experience is a plus but not a prerequisite for entry-level roles. Proven ability to de-escalate sensitive situations and resolve customer concerns with empathy and professionalism. Experience managing complex scheduling, billing, and work order systems is a plus. Spectrum of Advisor Skills: Customer Engagement & Hospitality: An advisor must be the face of Rivian service. Foundational skills include a warm, professional demeanor and the ability to follow established communication guidelines. An advanced advisor moves beyond guidelines to provide anticipatory service, remembering owner preferences, proactively addressing unstated needs, and building genuine, long-term relationships that foster trust and brand loyalty. Technical Acumen & Translation: A core competency is the ability to bridge the communication gap between the technician and the owner. A developing advisor can accurately transcribe customer concerns and look up vehicle information. A highly skilled advisor comprehends complex diagnostic concepts, asks clarifying questions of technicians, and can then translate that information into simple, clear, and confident explanations for the owner, ensuring they feel informed and empowered, never confused or intimidated. Process & Systems Management: The service experience relies on operational precision. An entry-level advisor manages the entire service workflow, from booking appointments to closing out work orders. An expert advisor masters this workflow, handling a high volume of complex work orders simultaneously, coordinating seamlessly with parts and production, and identifying process inefficiencies to ensure the entire front-of-house operation runs with impeccable rhythm and consistency. Problem Resolution & De-escalation: Service can be stressful for owners, and advisors must be a calming, confident presence. A junior advisor can identify an escalating situation and hand it off according to procedure. A senior advisor possesses the emotional intelligence and authority to autonomously de-escalate complex and sensitive customer issues with grace, turning a potentially negative experience into a moment that strengthens the owner's trust in Rivian. Brand Ambassadorship: Every advisor is a steward of the Rivian brand. A foundational understanding includes knowledge of our products and a commitment to our values. A top-tier advisor deeply embodies the brand, living our values of adventure, curiosity, and community in every interaction. They don't just provide a service; they deliver an experience that consistently reinforces why owners chose to be a part of the Rivian journey. Pay Disclosure Salary Range/Hourly Rate for California Based Applicants: $22.72 - $49.05 per hour (actual compensation will be determined based on experience, location, and other factors permitted by law). Benefits Summary: Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time and part-time employees, their spouse or domestic partner, and children up to age 26. Full Time Employee coverage is effective on the first day of employment. Part-Time employee coverage is effective the first of the month following 90 days of employment. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services. High School Diploma or GED is required Must be at least 21 years old. Must possess a valid driver's license and maintain a clean driving record. Must be available for a 40-hour work week, which may include weekends, holidays, and varied shifts based on business needs. Proficient with laptops, computers, and modern software suites (Windows, Google Workspace, Mac, CRM systems, etc.). Exceptional organizational skills, a meticulous attention to detail, and a passion for creating order. Outstanding written and verbal communication skills in English. Ability to perform physical tasks such as standing or sitting for extended periods, and walking the service facility. Experience: Experience in a customer-facing role is required. Backgrounds in hospitality, retail, or fast-paced, system-driven restaurants are highly valued. Automotive service experience is a plus but not a prerequisite for entry-level roles. Proven ability to de-escalate sensitive situations and resolve customer concerns with empathy and professionalism. Experience managing complex scheduling, billing, and work order systems is a plus. Spectrum of Advisor Skills: Customer Engagement & Hospitality: An advisor must be the face of Rivian service. Foundational skills include a warm, professional demeanor and the ability to follow established communication guidelines. An advanced advisor moves beyond guidelines to provide anticipatory service, remembering owner preferences, proactively addressing unstated needs, and building genuine, long-term relationships that foster trust and brand loyalty. Technical Acumen & Translation: A core competency is the ability to bridge the communication gap between the technician and the owner. A developing advisor can accurately transcribe customer concerns and look up vehicle information. A highly skilled advisor comprehends complex diagnostic concepts, asks clarifying questions of technicians, and can then translate that information into simple, clear, and confident explanations for the owner, ensuring they feel informed and empowered, never confused or intimidated. Process & Systems Management: The service experience relies on operational precision. An entry-level advisor manages the entire service workflow, from booking appointments to closing out work orders. An expert advisor masters this workflow, handling a high volume of complex work orders simultaneously, coordinating seamlessly with parts and production, and identifying process inefficiencies to ensure the entire front-of-house operation runs with impeccable rhythm and consistency. Problem Resolution & De-escalation: Service can be stressful for owners, and advisors must be a calming, confident presence. A junior advisor can identify an escalating situation and hand it off according to procedure. A senior advisor possesses the emotional intelligence and authority to autonomously de-escalate complex and sensitive customer issues with grace, turning a potentially negative experience into a moment that strengthens the owner's trust in Rivian. Brand Ambassadorship: Every advisor is a steward of the Rivian brand. A foundational understanding includes knowledge of our products and a commitment to our values. A top-tier advisor deeply embodies the brand, living our values of adventure, curiosity, and community in every interaction. They don't just provide a service; they deliver an experience that consistently reinforces why owners chose to be a part of the Rivian journey. Serve as the primary point of contact for owners, managing the service experience from initial appointment scheduling to vehicle handover. Listen actively to understand owner concerns, accurately document them in the repair order, and set clear expectations for the visit. Translate technical information from technicians into simple, understandable language for owners. Proactively communicate updates on vehicle status, managing timelines and ensuring a transparent process. Coordinate with the Parts and Production teams to ensure all aspects of the service visit are aligned. Prepare and explain estimates and invoices with clarity and accuracy. Ensure every owner leaves feeling cared for, confident in the work performed, and more connected to the Rivian brand. Manage internal systems to maintain impeccable records of all customer communications and repairs, ensuring all performance metrics are met or exceeded. Uphold Rivian's standards for hospitality, presentation, and process in every interaction. Act as the on-site liaison between Rivian's centralized Service Support Operations Center and local Service Center operations. Support the launch and setup of new Service Center locations, training initiatives, and process improvements. Assist in warranty repairs and ensure compliance with state and federal automotive repair laws. Manage relationships with third-party vendors, documenting work orders and coordinating with production team to ensure seamless after-hours service completion. This role may require regular interaction with customers and their families, 3rd party affiliates, and suppliers within Rivian facilities, on mobile service routes, or at community outreach events.
    $22.7-49.1 hourly Auto-Apply 3d ago
  • Service Advisor

    Downtown Subaru of Oakland, Ca

    Service advisor job in Oakland, CA

    Job Description At Downtown Auto Center, we value our employees and we treat them like family. Each team member can take advantage of our ongoing training programs, advancement opportunities, and progressive culture. We are looking for a Service Advisor to join our growing team! We love to develop our employees and promote from within. We want to help your career but we don't want your personal life to take a hit because of it. Daily life at Downtown Auto Center is the best in the business and we're sure you'll see why! When you come to work for us, you can look forward to these added benefits and employee perks! What We Offer Generous Compensation $80,000 - $160,000 Medical, dental, and vision insurance Paid Sick time Paid Vacation time 401K + Match Flexible Hours Direct deposit Growth Opportunities Paid Training to develop your skills Long term job security Employee vehicle purchase plans Employee Assistance Program / Access to mental health resources Health Reimbursement Account Discounts on products and services Free lunches/ meal reimbursement Responsibilities Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled. Ensure the daily inventory of technicians' time is consistently sold to service customers. Distribute work between technicians efficiently. Answer technical questions about vehicle problems, warranties, services, and repairs. Maintain Customer Happiness scores at or above company standards. Assist in diagnosing vehicle problems; order parts and tools as necessary. Oversee administration of warranty claims as well as training and supervising of service department. Set schedules and assigns tasks to service department employees. Reinforces company policies and adheres to company standards. Encourages compliance with applicable laws and regulations. Maintain good working relationship with factory(s) and foster positive employee relations. Collaborate with upper management to make service department hiring and discipline decisions. Qualifications Organized and friendly personality Demonstrated ability to manage others Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance Consistent record of service and sales success Strong record of positive customer satisfaction results Team-oriented and self-motivated Able to work with little supervision Clean driving record and valid driver's license We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $37k-71k yearly est. 19d ago
  • Service Advisor - PI

    Luxury Collection Walnut Creek

    Service advisor job in Walnut Creek, CA

    Duties and Responsibilities: Responsible for understanding and complying with California Labor Code and all wage and hour laws, including but not limited to compensating employees for all hours worked; providing meal, rest, and recovery periods; and maintenance of accurate time records. Responsible for complying with all state and federal laws, including but not limited to equal employment; pay equity; harassment, discrimination, and retaliation; and reasonable accommodations. Greets customers and directs them to available technicians. Consults with Service Technicians regarding necessary repairs and possible alternatives to expensive repairs. Uses knowledge of company products and services to sell or provide in-depth information about available parts and service options to customers. Answers questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up. Provides customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car. Managing and overseeing the Dealership's workflow and schedule. Calls customers to advise them about service changes or car pick-up times. Maintains positive customer relationships to ensure repeat business. Ensures all details on services rendered and costs are related to customers and processes their payments. Serves as a liaison between with Service Technicians and customers about parts ordering and ensures parts are available when needed. Knows and practices the guidelines in the Bureau of Automotive Repair's “Write it Right” Manual. Requirements Qualifications: Prior experience in a customer-oriented environment. Must be capable of working in a fast-paced dynamic environment. Must be able to pass background check. Must have good driving record. Must have Class A (CDL) drivers' license. Must have basic knowledge of cars and maintenance. Must be willing to learn and expand knowledge. Physical Demands: Must be able to lift, bend over, and stand. Must be to carry, push, pull 50 lbs. Working Conditions: Must be able to work in an outside environment. Must be able to drive vehicles both small and big. May have to work in a noisy environment and in inclement weather conditions.
    $37k-70k yearly est. 60d+ ago
  • Service Advisor

    Dana Meyer Auto Care 4.8company rating

    Service advisor job in Albany, CA

    Job Description Automotive Service Advisor - No Weekends | Independent Shop | Albany, CA Dana Meyer Auto Care - Albany, CA Full-time | Monday-Friday | Competitive Pay + Uncapped Bonus Join a respected, independent repair shop that's been earning trust since 1975. At Dana Meyer Auto Care, we believe in honesty, quality, and relationships. Our team takes pride in helping customers understand their vehicles, doing the job right, and keeping the process simple and transparent. What You'll Do Greet customers and guide them through the repair process. Communicate clearly and honestly about vehicle needs and options. Prepare accurate estimates and close approved work. Coordinate with co-workers to manage workflow and deadlines. Keep customers informed and ensure a 5-star experience from start to finish. What We're Looking For Experience as a Service Advisor or in a customer-facing automotive role. Strong communication and people skills - you build trust fast. Organized, detail-oriented, and comfortable multitasking. Basic understanding of vehicle systems (ASE knowledge a plus). Team-focused attitude - no egos, no drama. What We Offer Competitive base pay + performance bonuses (no cap) Monday-Friday schedule - no weekends Vacation time, holidays, and training opportunities Steady work year-round with a loyal customer base A positive, professional shop culture where your voice matters If you're ready to work with a shop that values integrity, teamwork, and long-term relationships - we want to meet you! ?? Apply today - send your resume or stop by Dana Meyer Auto Care, Albany, CA. #hc204203
    $86k-124k yearly est. 26d ago
  • Service Writer

    Peterson MacHinery Co 4.7company rating

    Service advisor job in Santa Rosa, CA

    It's your time, make it matter. At Peterson, we partner with our customers to build the future. For over 85 years, our peoples' work has shaped the communities where we live, where we raise our families, and where we thrive. Peterson's legacy permeates every aspect of our communities. From roads and bridges, back-up power at hospitals, fire-fighting, concerts and moving goods; we are everywhere you look. At Peterson, you don't just have a career, you have a purpose. Our family-oriented environment is built on safety, winning, growth, and professional achievement. Hiring and developing exceptional people is critical to our continued success. We have high standards for a good reason: our people represent Peterson, our family, our brand, and our values. You have high expectations too. You are exceptionally motivated, have outstanding skills, and want your work to matter. Peterson offers competitive wages, generous benefits, and promotional opportunities at a family-owned and operated business. It's time to use your skills and passion to do work that matters! Job Description Peterson Trucks has the immediate need for an experienced Service Writer at our Santa Rosa, CA location. SUMMARY The Service Writer, Trucks performs administrative and clerical duties in support of the department's equipment service function and coordinates the department's scheduled service activities. ESSENTIAL JOB FUNCTIONS The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign the functions to this job at any time due to reasonable accommodation or other reasons. Job functions include the following. Other duties may be assigned. * Gather information regarding the vehicle complaint, customer contact, and necessary information to generate a repair order and open work order. * Work with the shop lead / foreman to schedule diagnostic time to determine the cause of the problem. * Provide daily updates to customers * Collect coverage information to determine who will be responsible for payment of services * Develop cost estimates for corrective action needed * Maintain customer, shop and parts communications * Monitor shop progress on repairs for estimate compliance. * Review repair invoices for professional explanation and accuracy * Work closely with the credit department to ensure accuracy of all customer accounts. * Perform cashier responsibilities; manage and collect on all cash on delivery (C.O.D.) accounts. * Provide other clerical and administrative support to as may be needed (type letters, job quotes, purchase orders and other related documents; make appointments and maintain schedules; make copies and use FAX, mail system, or otherwise distribute work related materials both inside and outside of company). * Maintain punctual, regular, and predictable attendance. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, safely and in alignment with Peterson's core values. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or GED; and a minimum of one year of directly related experience as a service writer in the truck or similar industry; or an equivalent combination of education and work experience. Customer service experience required. CERTIFICATES, LICENSES, REGISTRATIONS None required. The hourly pay range for this position is: $34.76 -$ 40.00. (Starting wage will depend on experience and education. We also offer a total compensation package in addition to base salary.) #INDjobs Peterson Trucks, Inc. is committed to equal employment opportunity and affirmative action. Minorities, females, veterans, and individuals with disabilities are encouraged to apply. A drug screen and background check is required.
    $34.8-40 hourly Auto-Apply 43d ago
  • Service Advisor

    Stress Free Auto Care

    Service advisor job in Concord, CA

    Job Description Join the Team at Stress-Free Auto Care: Where Your Skills and Passion Drive Success! Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. Our mission is simple: make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry! Stress-Free Auto Care is a modern, tech-enabled shop revolutionizing the auto repair experience. As an Automotive Service Advisor, you will play a crucial role in communicating with customers about their vehicle repair needs and ensuring a seamless service process. Responsibilities: Greet customers and document their concerns regarding vehicle repairs Advise customers on repair options and costs Consult with technicians to provide accurate service outcomes Inform customers about potential cost savings and warranty protections Manage service center scheduling and workflow efficiently Keep customers updated on service changes and vehicle readiness Assist customers in deciding on repair options Maintain facility cleanliness and organization Requirements: Typing speed of 40+ Words Per Minute Verifiable shop experience as Front Desk Sales/Advisor Sales/Management Eligibility to work in California Familiarity with repair and labor guides such as AllData or Mitchell products Knowledge of the B.A.R. Write it Right standards Why Join Us: Competitive Base Pay: $55,000 Uncapped Monthly Bonus OTE $70,000+ Paid time off, health, dental, and vision insurance 401k with matching, referral program, and employee discounts Enhance your skills in customer service and automotive industry knowledge Ready to Elevate Your Career? If you're interested in joining a supportive team that values your skills and dedication, we'd love to hear from you! Apply today to help us redefine automotive care.
    $55k yearly 14d ago
  • Customer Service Reps / Associate / Specialist

    Pharmacyclics, An Abbvie Company

    Service advisor job in San Francisco, CA

    Job Responsibilities Are you dependable? Are you looking for more? If you answered yes then Pharmacyclics is looking for you! We are an industry-leading and continuously growing company, and the right individual can grow with us! We're looking to add enthusiastic Customer Service Reps / Associate / Specialist for full-time and part-time positions immediately! We're seeking empathetic individuals who can support management and also interact with our vendors & customers while providing and maintaining quality, “best-in-class” customer service. We offer a competitive compensation and benefits package including health, dental, vision, life insurance, paid time off and 401k. When you join Pharmacyclics as a Customer Service Rep, you will have the opportunity to make a difference in the life of customers. Essential Duties: Process orders, forms, applications, and requests. Keep records of customer interactions, transactions, comments and complaints. Communicate with customers and vendors through various channels. Respond promptly to customer inquiries and provide feedback on the efficiency of the customer service process. Acknowledge and resolve customer complaints. Ensure customer satisfaction and provide exceptional customer support. Salary: $18.50 to $22.00 /hour. Based on Performance and Experience. Apply today for an opportunity to be a part of a great team with an innovative company! ***NB: Candidates applying should send a resume to our HR desk ***[email protected]*** and we will get back in touch ASAP! Skills Required Requirements: High school diploma, general education degree or equivalent. Ability to stay calm when customers are stressed or upset. Ability to multi-task, prioritize, and manage time effectively. Customer orientation and ability to adapt/respond to different types of characters. Ability to meet required goals and quotas. Positive and service-oriented attitude.
    $18.5-22 hourly 60d+ ago
  • Customer Service Dispatcher

    Falcon Critical Care Transport 3.9company rating

    Service advisor job in Concord, CA

    Now Hiring Customer Service Dispatchers in Concord, CA. Starting wages: $20.00/hour with Built-in Overtime STATUS: Full-time - Benefit Eligible 12-Hour Shift Rotations Night Shifts: Every Thursday /Friday & Every Other Saturday/Sunday/Monday Dispatchers are responsible for evaluating all transport requests and deploying the most appropriate resource(s), answering the Communications Center multi-phone line system, responding to all referrals/requests and inputting call information into our computer aided dispatch (CAD) system. Customer Service Dispatchers report to the Dispatch Supervisor. ESSENTIAL DUTIES AND RESPONSIBILITIES Demonstrate exceptional customer service skills with both internal and external customers. Maintain a calm and professional demeanor with staff and customers. Promptly answer, evaluate, and prioritize incoming requests for service. Communicate effectively with all callers and co-workers in a fast-paced, dynamic environment, both verbally and in writing. Demonstrate familiarity with Company service areas, medical facilities, and local geography, including major roadways and traffic patterns. Maintain compliance with all Company and customer policies and procedures as they pertain to the coordination of patient care/transport. Ability to efficiently multitask, remain sharply focused, and maintain productivity in rapidly changing or high-pressure environments. Accurately take incoming requests while simultaneously documenting information electronically. Call confirmations for upcoming transports to ensure requests are still valid. Private-pay call request payment collections. Professionally navigate difficult interactions and direct conversations toward productive outcomes. Operate a computer terminal and be proficient in word processing, e-mail, and other software programs. Operate a multi-line phone system as well as radio communication equipment. Ability to work independently and collaboratively within a team. Perform other duties as assigned by manager or leadership team. WHAT WE OFFER Competitive Wages. Career Mentorship & Growth Opportunities. Benefits Package: Paid Vacation & Sick Time, Medical, Dental, Vision and Life Insurance, 401K with Company Match. Work Perks: Employee Discount Programs, Credit Union, and Company sponsored Life Insurance. EDUCATION AND WORK EXPERIENCE Prior EMS/EMT experience preferred. Demonstrated background of successful customer service experience required. High school diploma or equivalent. Emergency Medical Dispatch certification or ability to obtain within 30 days of hire preferred. PHYSICAL REQUIREMENTS Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Requires frequent repetitive hand movements, standing, walking, reaching and grasping. Able to hear and communicate clearly to perform job duties in person and over the telephone. Adequate vision to be able to read information from printed sources and computer screens. This is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned. Falcon is AN EQUAL OPPORTUNITY EMPLOYER. Come join our Dispatch team and see why Falcon Ambulance is the premier mobile healthcare provider in the Bay Area!
    $20 hourly Auto-Apply 4d ago
  • Service Writer

    Prosearch Recruiting Group

    Service advisor job in Santa Rosa, CA

    Job Description Service Writer - Auto Detailing Employment Type: Full-Time Compensation: $60,000-$70,000 base salary + monthly performance bonuses About the Role We're seeking a motivated Service Writer to join a growing automotive detailing operation. This role serves as the primary point of contact for customers, ensuring smooth communication, efficient workflow management, and high-quality service delivery. You'll combine customer service, sales, and operational coordination to keep daily operations running seamlessly. Key Responsibilities Greet clients, assess vehicle needs, and explain available services and products Provide accurate estimates and manage invoicing, payments, and scheduling Communicate service progress and additional recommendations to clients Oversee daily workflow, assign tasks, and ensure timely completion Maintain and order inventory and supplies as needed Manage online leads, customer reviews, and sales tracking Support insurance estimate processing and payment tracking Recommend and promote retail products and accessories Ensure the workspace remains clean, organized, and safe Assist in onboarding and providing feedback to team members Qualifications Experience in customer service, sales, or a related field (automotive experience preferred) Strong communication, organizational, and time management skills Basic knowledge of vehicle detailing or willingness to learn Comfort with estimating, invoicing, and POS systems Why You'll Love This Role This is a hands-on, customer-facing position for someone who enjoys both people and process. You'll be part of a close-knit team where initiative and attention to detail are valued - and your performance directly contributes to business success and personal earning potential. Benefits: 50/50 medical insurance split, paid holidays, 5 sick days, and personal vehicle detailing privileges
    $60k-70k yearly 8d ago
  • Service Advisor

    Future CDJR of Concord

    Service advisor job in Concord, CA

    Job DescriptionBenefits: 401(k) 401(k) matching Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Experienced Automotive Service Advisor!!! Future CDJR of Concord is part of the Future Automotive Group one of the largest dealer groups in Northern California. Family-owned and operated for 60 years, Future CDJR of Concord promotes an excellent work-life balance, culture, and a shared vision to WOW Our Customers. Apply to be part of a winning team applying today! Summary: The Service Advisor acts as liaison for Service Technicians and customers. Our associates are our most valuable resource, and growth is encouraged through diligence, teamwork & creativity. In this position, youll be able to get out from behind the desk and play an active role in providing our customers with great customer relations. As a Service Advisor you would explain the Technicians recommendations and suggest services to keep the customers vehicle in top condition. Pay Scale Components: The Advisor Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of $16.50 The position may also pay commission compensation which is based on the value or dollar amount of closed sales achieved from $0.00 (if no sales are made) without any upper limit other than sales performance. The position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit. Our service advisors earn an average of $11,000 per month depending upon their sales performance. Apply at:************************************************************************** Perks and Benefits: Employer Paid Life Additional Employee Life Insurance options Vacation Medical > HRA / HMO options Dental > PPO / DHMO options Vision Short Term Disability options Long Term Disability options Employee Training Employee Discounts 401(K) options Employee Assistance Programs Responsibilities include but are not limited to: Serve as the liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Prepare repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required, entering RO into service database system. Provide the client with an accurate estimate of repair or maintenance cost, and/or a minimal diagnostic fee with explanation of associated cost, detailing problems and pertinent information, and secure client authorization of repair or service. Perform a thorough redelivery process, ensuring all client needs have been met, client understands all services performed, and answer any questions that may arise Perform customer service duties such as answer phones, scheduling appointments (where needed), and calling customers to update them on repair status, or to follow up after repairs are completed Develop rapport with clients leading to lasting relationships. Obtain payment for repair orders daily and close out repair orders. Expectations: Must have 1+ year Service Advisor experience in automotive field. Meet and exceed manufacturer CSI requirements. Must have customer service experience. Strong character and work ethic Strong listening and verbal communication skills Strong focus and desire to achieve sales goals. Dependable, responsible Team Player with a positive attitude Self-starter with ability to work well as part of a team or independently. Chrysler Dodge experience preferred. *All applicants must pass pre-employment testing to include background checks, insurability, and drug testing to qualify for employment* The Future Automotive Group is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
    $16.5 hourly 19d ago
  • Service Advisor

    Wise Auto Group 4.3company rating

    Service advisor job in Vacaville, CA

    Job Description Experienced Service Advisor - Hyundai of Vacaville Job Type: Full-time Compensation: Competitive salary + commission + benefits $60,000-$120,000 annually. About Us: Hyundai of Vacaville is a top-performing dealership committed to providing exceptional customer service and a superior vehicle ownership experience. We are currently seeking a highly motivated and experienced Service Advisor to join our team. If you have a passion for the automotive industry, strong customer service skills, and the ability to thrive in a fast-paced environment, we want to hear from you! Responsibilities: Greet customers in a professional and friendly manner. Accurately document vehicle concerns and service requests. Advise customers on necessary repairs and maintenance, providing clear estimates. Work closely with technicians to ensure timely completion of services. Communicate with customers regarding vehicle status, recommendations, and follow-ups. Maintain a high level of customer satisfaction and retention. Upsell additional services and products when appropriate. Handle customer inquiries and concerns with professionalism and efficiency. Process repair orders and payments accurately. Qualifications: Previous automotive service advisor experience required. Strong understanding of vehicle maintenance and repair processes. Excellent customer service and communication skills. Ability to work in a fast-paced environment and handle multiple tasks. Proficiency with dealership management systems (DealerTrack, CDK, Reynolds & Reynolds, etc.) preferred. Valid driver's license and clean driving record. What We Offer: Competitive salary with performance-based bonuses. Health, dental, and vision insurance. Paid vacation and holidays. Employee discounts on vehicle purchases and services. Ongoing training and career advancement opportunities. Join our Hyundai of Vacaville team and take your career to the next level! 📩 Apply Today! Submit your resume and cover letter to [insert application email] or apply in person at our dealership. Powered by JazzHR BmsDnxZR2F
    $33k-40k yearly est. 20d ago
  • Service Advisor

    Schomp 4.4company rating

    Service advisor job in Fairfield, CA

    Department: Service Non-Exempt 60 Day training Guarantee Fairfield Automotive is opened a brand new Audi Dealership in Fairfield, California. We're driven by our values; We are a Competitive group - We want to WIN. We are Adaptable - Willing to change if there is a better way to deliver a great experience for our guests. We demonstrate Unwavering Ethics - Do it right or fix it fast. We are Collaborative - Teamwork is key to our success. And finally, we want to demonstrate Empathy - The power of authentic connection. Our organization is a place with limitless advancement opportunities...if you're looking for a home, not just a job, we hope you will consider Audi Napa Fairfield. We Offer: A competitive compensation package that rewards high-performers Employee pricing and incentives 401(k) with company match Medical, Dental, and Prescription coverage - active on the 1st following your employment Company-paid Life Insurance Growth opportunities Paid Training Family-owned and operated Paid time off Cell phone reimbursement As a Service Advisor with Audi Napa Valley, you are the customer's first point of contact on vehicle servicing; initiate automotive services and repairs by ascertaining performance problems and services requested; verifies warranty and service contract coverage; develops estimates; creates repair orders; and maintains customer rapport and records; at all times providing an exceptional customer experience. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, as assigned. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Punctual and regular attendance. Initiate automotive services and repairs by ascertaining performance problems and services requested. Verifies warranty and service contract coverage, develops estimates, writes repair orders, and maintains customer rapport and records. Troubleshoots vehicle problems and services by listening to the customer's description of symptoms, clarifying description of problems, conducting inspections, taking test drives, checking vehicle maintenance records, and examining service schedules. Develops estimates by working with the Parts Department and Technicians to cost materials, supplies, and labor. Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required. Obtains approval signatures from customers on repair orders. Maintains customer rapport by explaining estimates and expected return of vehicle, obtaining customer's approval of estimates, obtaining and providing contact telephone numbers, answering questions and concerns, and arranging towing and temporary transportation. Maintains automotive records by recording problems and corrective actions planned. Deliver exceptional customer service to 100% of the customers 100% of the time. Interact with all customers in an enthusiastic, professional, courteous, and helpful manner, striving for complete customer satisfaction at all times. Promptly follow-up with customers and fully answer their questions and address their concerns. Address customer complaints immediately. Follow company-approved operational procedures, including plate, key and lot management procedures. Continually maintain and upgrade “Product Knowledge” of the products and services the company sells and of “competing” products and services. Strive for harmony and teamwork with all other departments. Responsible for customer data privacy; keeping computers and files protected. Practice safe work habits, and follow the company's safety policies. Perform other duties as may be assigned by management. Model professionalism and approach all situations as a representative of the company. Required Skills and Knowledge: Action-oriented mindset; seizes on opportunities and enjoys working hard. Dedicated customer focus; understands how to listen and empathize with internal and external customers, to establish long-term relationships. Excellent communication skills are required. Must be self-motivated with an ability to manage and organize time and activities. Must maintain a professional appearance and follow brand dress code. Ability to adapt and support new processes and changes to help in employee and customer satisfaction. Ensure the customer experience is the best in the business. Demonstrate high character and achieve high results. Excellent process orientation and extremely accountable for self and service operations. Possess outstanding work ethic. Maintain effective team member relations. Ability to maintain emotional control in stressful situations. Able to use/learn to use: ASR, Xtime, dealer DMS system, Microsoft Office Products, Google Suite, and other software products as required. Handle all vehicles with care, keep them clean and take precautions to protect all vehicles at the dealership. Willing to submit to a pre-employment background check, MVR check, and drug test with results that are consistent with Company hiring standards. Education, Experience, and Certification: Two years experience as a Service Writer is preferred. The ability to work independently with limited supervision and the motivation to continually increase product knowledge should be evident. Must possess and maintain a valid driver's license. Must possess and maintain an acceptable Motor Vehicle Record (MVR). Ability to drive manual transmission vehicles. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to speak clearly so listeners can understand, as well as the ability to understand the speech of another person. Adequate physical ability including sufficient manual dexterity, including the ability to operate computers, tablets, phones, key boxes, and other office machines to perform the required job functions. Visual acuity to see details of objects that are less than a few feet away. Requires extended screen time, including reading and entering information on multiple computer screens. Must be able to sit or stand in a stationary position for extended periods of time. Must be able to climb into and out of cars numerous times each day. Requires frequent reaching, bending, repetitive hand movements, twisting, standing, walking, sitting, squatting, pushing, and pulling exerted regularly throughout a regular work shift. Requires frequent lifting and carrying items weighing up to 20 pounds unassisted. Ability to work in extreme weather conditions in both summer and winter. Regular, punctual attendance is required. Work Environment: This position operates in a professional dealership environment. Evening and Saturday work will be required as job duties demand. Scheduled shifts will be determined by the manager, with rotating shifts throughout the workweek. Must maintain a clean, safe working environment at all times. Fairfield Automotive Partners is an Equal Opportunity Employer.
    $34k-54k yearly est. Auto-Apply 12d ago
  • Home Service Specialist (Condo/Coop)

    Collabera 4.5company rating

    Service advisor job in Concord, CA

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Duration 10 months with possibility of contract extension Pay Rate $20/hr The Condo/Co-op Work Flow Coordinator will work within the Project Review Office (PRO) within the client's site. The candidate will be responsible for completing detailed reviews of Condominium and Cooperative project documentation received from the Retail, and Private Banking channels which includes, but is not limited to - Appraisals, Budgets and Financial Statements/1120s, By-Laws, Covenants, Conditions & Restrictions (CC&Rs), Insurance Declarations, Leasehold Agreements, Offering Plans (& Amendments) and Project Questionnaires. Accurate analysis and data entry of key project information in the Condo/Co-op Project databases is required. The Condo/Co-op Work Flow Coordinator will consult with internal and external business partners to assist in determining if a project or individual loan requests meet eligible Condo/Co-op classifications and product specifications. In addition, you will communicate project status (approval, suspense, denial) to appropriate individuals and uphold fair lending practices of Bank of America, while meeting targets for productivity, quality and customer satisfaction. The Condo/co-op Specialist will contact Condo/Co-op Management companies, Developers, Sponsors, and Condo/Co-op Boards to obtain additional information, as required. Qualifications Minimum of 5+ years of mortgage project underwriting , condo/co-op project review or related experience Analytical skills and computer skills Excellent written and verbal communication/interpersonal skills Must have excellent teamwork orientation and the ability to work independently in a fast moving environment Strong analytical, decision making, and attention to detail skills Processing or underwriting Condo or Co-op transactions Analyzing Corporate tax returns and/or Financial Statements Analyzing appraisals Familiarity with Fannie Mae and Freddie Mac credit policy Ability to communicate well in difficult situations Additional Information To know more on this opportunity, please contact: Laidiza Gumera ************ *******************************
    $20 hourly Easy Apply 9h ago
  • Community Service Specialist - (Community Service Specialist) - University Police

    California State University System 4.2company rating

    Service advisor job in San Francisco, CA

    Appointment Type * Probationary 1 Bargaining Unit * Unit 7 - CSUEU - Clerical and Administrative Support Services 1 Job Search Category/Discipline * Safety 1 Time Basis * Part Time 1 Workplace Type (Exclude Inst Fac) * On-site (work in-person at business location) 1 PTOC Community Service Specialist - (Community Service Specialist) - University Police Apply now Job no: 552341 Work type: Staff Location: San Francisco Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Probationary, Part Time, Safety, On-site (work in-person at business location) Working Title Community Service Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling ************** or emailing ***************. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department University Police Appointment Type This is a one-year probationary position. Time Base Part-Time (0.5 FTE) Work Schedule Schedule to be arranged by supervisor. Anticipated Hiring Range $2,249.00 Per Month @ Part-Time (.50) $4,498.00 Per Month @ Full-Time (1.0) Salary is commensurate with experience. Position Summary The Community Service Specialist serves as a visible security presence on the campus, and within its buildings as assigned, performs security services such as patrolling campus on foot, bike or vehicle to protect campus community and visitors, provides public safety support and assistance to campus police, enforces campus ordinances and parking regulations, and issues citations to violators. Incumbent also provides information to the University Police Department (UPD) regarding any unusual occurrences and/or activities on and around campus. Position Information Security Services: Patrol campus on foot, bike or vehicle to protect campus community and visitors from such hazards as fire, theft, vandalism, trespassing and other crimes. Assist in the enforcement of campus rules and regulations, report hazardous conditions, checking, opening and securing campus facilities, coordinating and testing campus alarm systems. Public Safety Support: Provide support and assistance to UPD by providing back-up dispatch support, managing property and evidence, maintaining records, providing training on crime prevention awareness, supporting drug identification programs, performing Live Scan and Ink Card fingerprinting, participating in emergency response teams and responding to emergency situations and taking incident/accident reports and responding to these situations, as needed. Parking Support: Enforce parking rules and regulations through issuing and selling parking permits, patrolling parking lots, and issuing citations for parking and other standing violations, as appropriate. Appear in court for parking related citations and directing vehicle and pedestrian traffic during peak hours, special events, and emergencies. Campus Community Support: Assist in the physical logistics for campus special events and emergencies. Provide general information and assistance to the public and provide escort and citizen assistance, as needed. Other duties as assigned. Minimum Qualifications Entry into this classification requires high school level reading and writing abilities, and possession of a California Driver's License. The nature of the duties may also require successful completion of a background check, physical and and/or the ability to attend Police Officers Standards & Training (POST) programs related to public safety support and dispatch activities. Knowledge of and the ability to learn how to use the applicable public safety related equipment and systems are essential. A high school diploma or equivalent and three to six months related experience would normally achieve these entry qualifications. * Working knowledge of applicable procedures and regulations related to campus security, public safety, and parking. * Working knowledge of alarm and radio systems. * Ability to detect and respond appropriately to potential hazardous or crime situations. * Ability to observe and recall details and incidents. * Ability to act and resolve parking and traffic problems. * Ability to write standard incident reports in a clear and concise manner. * Ability to interact effectively with a wide range of individuals including the campus community, general public and law enforcement personnel. * Ability to handle sensitive situations with tact and confidentiality. Preferred Qualifications * At least 1 year of experience as a security officer. * Must be dependable, trustworthy and willing to respond to work on call if needed. * Keep uniform inspection ready: polished, clean, and neat. * Knowledge of campus operating and emergency procedures. Required/License/Certification * Incumbent must pass a medical examination and background check, and possess a valid California Drivers' License. * The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Environmental/Physical/Special Must be able to work indoors and/or outdoors and feel comfortable working in a police environment. May be required to work evenings and/or weekends depending on department staffing needs. Must be able to stand for long periods of time, walk for long periods of time, climb stairs, lift, open doors, and assist police officers as requested. Must be able to react to emergencies and be able to communicate effectively. Act as a first level mediator of disputes and be the eyes and ears for the UPD. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff and visitors/guests. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19. The systemwide policy can be found at ******************************************************* The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at **************. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Oct 21 2025 Pacific Daylight Time Applications close:
    $2.2k-4.5k monthly 60d+ ago
  • Customer Service Dispatcher

    Falconambulance

    Service advisor job in Concord, CA

    Now Hiring Customer Service Dispatchers in Concord, CA. Starting wages: $20.00/hour with Built-in Overtime STATUS: Full-time - Benefit Eligible 12-Hour Shift Rotations Night Shifts: Every Thursday /Friday & Every Other Saturday/Sunday/Monday Dispatchers are responsible for evaluating all transport requests and deploying the most appropriate resource(s), answering the Communications Center multi-phone line system, responding to all referrals/requests and inputting call information into our computer aided dispatch (CAD) system. Customer Service Dispatchers report to the Dispatch Supervisor. ESSENTIAL DUTIES AND RESPONSIBILITIES Demonstrate exceptional customer service skills with both internal and external customers. Maintain a calm and professional demeanor with staff and customers. Promptly answer, evaluate, and prioritize incoming requests for service. Communicate effectively with all callers and co-workers in a fast-paced, dynamic environment, both verbally and in writing. Demonstrate familiarity with Company service areas, medical facilities, and local geography, including major roadways and traffic patterns. Maintain compliance with all Company and customer policies and procedures as they pertain to the coordination of patient care/transport. Ability to efficiently multitask, remain sharply focused, and maintain productivity in rapidly changing or high-pressure environments. Accurately take incoming requests while simultaneously documenting information electronically. Call confirmations for upcoming transports to ensure requests are still valid. Private-pay call request payment collections. Professionally navigate difficult interactions and direct conversations toward productive outcomes. Operate a computer terminal and be proficient in word processing, e-mail, and other software programs. Operate a multi-line phone system as well as radio communication equipment. Ability to work independently and collaboratively within a team. Perform other duties as assigned by manager or leadership team. WHAT WE OFFER Competitive Wages. Career Mentorship & Growth Opportunities. Benefits Package: Paid Vacation & Sick Time, Medical, Dental, Vision and Life Insurance, 401K with Company Match. Work Perks: Employee Discount Programs, Credit Union, and Company sponsored Life Insurance. EDUCATION AND WORK EXPERIENCE Prior EMS/EMT experience preferred. Demonstrated background of successful customer service experience required. High school diploma or equivalent. Emergency Medical Dispatch certification or ability to obtain within 30 days of hire preferred. PHYSICAL REQUIREMENTS Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Requires frequent repetitive hand movements, standing, walking, reaching and grasping. Able to hear and communicate clearly to perform job duties in person and over the telephone. Adequate vision to be able to read information from printed sources and computer screens. This is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned. Falcon is AN EQUAL OPPORTUNITY EMPLOYER. Come join our Dispatch team and see why Falcon Ambulance is the premier mobile healthcare provider in the Bay Area!
    $20 hourly Auto-Apply 4d ago

Learn more about service advisor jobs

How much does a service advisor earn in Rohnert Park, CA?

The average service advisor in Rohnert Park, CA earns between $28,000 and $94,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.

Average service advisor salary in Rohnert Park, CA

$51,000

What are the biggest employers of Service Advisors in Rohnert Park, CA?

The biggest employers of Service Advisors in Rohnert Park, CA are:
  1. Hansel Auto Group
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