Customer Accounts Advisor
Service advisor job in Taylorsville, UT
The salary range for this role is $14.75 to $15.50 per hour*.
is also eligible for incentive pay based on performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Benefits vary based on FT and PT employment status.
Service Advisor
Service advisor job in Draper, UT
Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance.
As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.
What You'll Do:
Determine specialized product needs and services by working directly with customers
Suggest add-on sales to increase average transactions
Provide price estimates for designated installations prior to scheduling appointments
Keep customers apprised of work progress
What You'll Need to Have for the Role:
A minimum of one year of service experience is preferred
Previous RV product or camping lifestyle
Ability to work daily on a computer and perform internet searches as needed
Excellent organization and follow up skills are required
The ability to follow department procedures and policies
Valid driver's license preferred
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
Prolonged periods of standing, stooping, crawling, and bending
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
Auto-ApplyAutomotive Service Advisor
Service advisor job in American Fork, UT
Responsive recruiter Benefits:
Company parties
Employee discounts
Free uniforms
Paid time off
Vision insurance
Benefits/Perks
Paid time off
Stable working hours
Excellent Training - with opportunities for training and career advancement
Medical, dental, vision, LTD, STD, Life Insurance, and Accidental Benefits are available after 90 days
Competitive wages
401(k) savings plan
Job SummaryAre you ready to join the winning team? At Tire Factory Point S, our team has a common goal of providing exceptional service to our customers while also ensuring that each employee feels valued, respected, and engaged in contributing to the success. With our strong reputation for family values and operational ethics, we are eager to add more team members who want to grow with us.
Our Service Advisors act as the primary point of contact between customers and the service department. This role is pivotal in ensuring customer satisfaction by accurately understanding customer needs, recommending services and repairs, and providing detailed explanations of work performed and associated costs. The advisor facilitates a smooth service experience by coordinating with Service Managers, managing service schedules, and following up on the progress of repairs or maintenance. This role demands a balance between technical understanding and the ability to communicate effectively, ensuring customers receive both excellent service and comprehensible advice on their vehicle's needs. A Service Advisor must be confident and capable of advising on Retail Tires, Oil Changes, Preventative Maintenance, and Basic Mechanical.
Responsibilities
Perform All Duties and skills of a Service Advisor
Understand the skills and processes of Service Technician II (Retail & Commercial)
Conducting an in-depth inspection of the customer's vehicle to identify apparent tire and level II mechanical issues.
Documenting the customer's concerns and collecting relevant information.
Recommending tires and basic services based on the vehicle's condition and the customer's concerns.
Providing clear explanations of recommended tires and/or services, including costs and timeframes.
Providing customers with accurate cost estimates for proposed tires and/or basic services.
Scheduling of tires and basic mechanical service
Higher level of communication with service technicians and customers.
Suggest preventive maintenance services and upsell additional services when appropriate.
Educating customers about the importance of routine maintenance.
Ordering necessary Tires for customers.
Understanding inventory and ensuring the availability of required tires.
Educating customers on tire and basic service best practices and answering questions.
Qualifications
High School Diploma or Equivalent
Technical or vocational training courses in automotive repair, tire technology, or a related field are a plus
Willingness to pursue TIA certification with company support and assistance
Valid driver's license and acceptable driving record required
Prior experience in a customer service role, ideally within the automotive or related industries, demonstrating the ability to handle customer inquiries and resolve issues effectively.
Experience in or knowledge of the automotive industry, including an understanding of basic automotive maintenance and repair procedures.
Excellent verbal and written communication skills to clearly and effectively interact with customers and relay information between customers and technicians.
Strong focus on delivering high-quality customer service, with the ability to listen to customer needs, empathize with their concerns, and ensure a positive service experience.
Ability to manage multiple tasks and appointments efficiently, maintaining accurate records and schedules.
Proficiency in using computer systems, including POS software, appointment scheduling software, and basic office software.
The ability to upsell services and products based on vehicle condition and customer needs.
Company OverviewAre you ready to join the winning team? At Tire Factory Point S, our team has a common goal of providing exceptional service to our customers, while also ensuring that each employee feels valued, respected, and engaged in contributing to the success. With our strong reputation for family values and operational ethics, we are eager to add more team members who want to grow with us. Compensation: $30.00 - $40.00 per hour
Careers
At Tire Factory Point S, our employees become like family. We believe in investing in the future of our employees and developing them to grow with our organization.
Auto-ApplyService Advisor
Service advisor job in Sandy, UT
Full-time Description
Automotive Service Advisor - Be the Voice of the Service Lane! Are you a people-person who loves cars and solving problems? We're looking for a rockstar Service Advisor to be the go-to connection between our customers and our service team. If you thrive in a fast-paced environment and love turning chaos into calm with a smile, you'll feel right at home here!
What You'll Do:
Greet customers like a champ and get the details on what their car needs
Help diagnose issues (with a little road testing, if needed!)
Create clear, accurate repair orders and cost estimates
Keep customers in the loop about repairs, timelines, and any surprises
Recommend services that keep vehicles running like new
Test drive vehicles to confirm issues or fixes
Handle questions, concerns, and complaints with professionalism and care
Keep things moving-schedule appointments, coordinate with technicians, and follow up on repairs
Make sure cars are safe, secure, and ready to roll
Perks of the Job:
Work in a fun, supportive environment
Play a key role in helping people take care of their cars
Learn and grow with hands-on experience
Be part of a company that values your input and energy
Ready to shift your career into high gear? Come join us and help drive a great customer experience every day!
Requirements
A friendly, helpful attitude and excellent communication skills
An eye for detail and a knack for staying organized
Someone who genuinely cares about customer satisfaction
Prior experience as a Service Advisor or in a customer-facing automotive role (preferred)
Strong knowledge of automotive systems and maintenance services
Ability to explain technical information in a way customers understand
Comfort using scheduling and service software (we'll train you on the specifics)
Valid driver's license and clean driving record
High school diploma or equivalent (post-secondary education a plus) .
Service Advisor
Service advisor job in Sandy, UT
The Service Advisor at Southtowne Mazda represents the brand, the company, and drives customer satisfaction and repeat business. A friendly and enthusiastic attitude is required, along with strong communication and customer service skills.
QUALIFICATIONS:
Friendly and enthusiastic attitude.
Able to work in a fast-pace environment.
Personal and professional integrity.
Proficient computer skills.
General understanding of mechanical/technical terms
A desire for a long-term career with a growing organization.
JOB DUTIES:
Greet customers promptly.
Perform visual walk-around inspections, and clearly record customer interests and concerns accurately on repair orders.
Determine and recommend needed maintenance based on age, mileage, and history of the vehicle.
Prepare a complete and accurate estimate of cost for labor and parts.
Establish follow-up time.
Monitor the progress of each vehicle throughout the day, and update customers frequently.
Verify that the final invoice reconciles with the work performed on the car repair order.
Explain all completed work and charges to customer.
Service Advisor
Service advisor job in South Jordan, UT
Riverton Chevrolet has been Family Owned and Operated since 1922. We are the oldest family owned and operated dealership in Utah. Utah's #1 Rated Chevy Dealership in 2014.
Benefits
Medical
Dental
Vision
Non-Commission and Commission Pay plans
PTO for qualified employees
Opportunities for Advancement
Bonus opportunities
Responsibilities
Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
Ensure the daily inventory of technicians' time is consistently sold to service customers.
Distribute work between technicians efficiently.
Answer technical questions about vehicle problems, warranties, services, and repairs.
Maintain Customer Satisfaction scores at or above company standards.
Assist in diagnosing vehicle problems; order parts and tools as necessary.
Oversee administration of warranty claims as well as training and supervising of service department employees.
Set schedules and assigns tasks to service department employees.
Reinforces company policies and adheres to company standards.
Encourages compliance with applicable laws and regulations.
Maintain good working relationship with factory(s) and foster positive employee relations.
Collaborate with upper management to make service department hiring and discipline decisions.
Qualifications
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance
Proven track record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and self motivated
Able to work with little supervision
Clean driving record and valid driver's license
Willing to submit to pre-employment background check and drug screen
Auto-ApplyExpress Service Advisor
Service advisor job in Provo, UT
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.
By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!
Service Advisor Compensation and Benefits:
Competitive Pay
Flexible Working Hours
Health Insurance
PTO & Sick Leave
401(K)
Service Advisor Responsibilities:
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
Service Advisor Requirements:
Previous experience at a Ford dealership is a plus
Ability to identify the problem quickly
Knowledge of automobiles
Proven record of achieving exceptional customer satisfaction
Past experience as a service advisor, assistant lane manager or service consultant
Very energetic personality
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs
Ability to learn new technology and repair and service procedures and specifications
Minimum of 1 year in service department
Ability to lift 50 pounds and work on your feet for extended periods of time
Ability to work in a fast-paced environment
Basic computer skills
Positive, friendly attitude
High school diploma or equivalent
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Auto-ApplyService Advisor Lindon Hyundai
Service advisor job in Lindon, UT
Full Job Description:
Come work with a great team and a high paced customer service environment!
has 2 shifts available working:
Monday-Wednesday 7am-9pm or Thursday-Saturday 7am-9pm
Competitive pay and a collaborative environment in a family-owned business. Come join our team!
Our goal with this position is to develop your abilities into future advancements and opportunities.
Applicants should be experienced writer repair orders and mediating conversations with customers and technicians working on vehicles.
This position is commission based with a minimum guaranteed wage for the 90 day training period.
Benefits:
401(k) match
Paid time off
Trip to Mexico for 2 (Top performers)
Health Insurance
Dental Insurance
Life Insurance
Disability Insurance
Paid training
Employee discounts on vehicles, parts, and service
Company Description
The Murdock Auto Team is a family-owned business operating in Northern Utah from Lindon to Logan.When you work for the Murdock Team, you are joining a family.Our mission for every guest/employee: "When you walk through our doors you feel like family."
Our family culture is based on four core values: Integrity, Accountability, Charity, and Growth.
Our ownership is involved in our day to day operations. The Murdock culture and is the #1 reason our employees love their job. Our successes come from honesty and consistency of character.
"We make a living by what we get, but we make a life by what we give!" -Winston Churchill
Growth and Accountability are two of our core values that will get you where you want to go. Our goal is to help develop and advance each employee. We do this with proper training and providing the tools necessary to grow. Each employee has an accountability coach. We believe in taking responsibility for our actions and helping develop your abilities through dedication and hard work.
Tasks:
Communicates with Guests timely and enthusiastically to meet and exceed their needs for the service of their vehicle: engaging all guests in the service area and throughout the store; maintaining rapport with previous guests; all guest concerns and vehicle symptoms as defined by the guest; greets drop-ins guest; responds efficiently to inquiries.
Obtains vehicle information and consults guests on automobile manufacturer guidelines for service intervals and specifications; studies service recommendations by make, previous service, and mileage charts; compares current vehicle conditions by inspecting automobiles, and explaining service trends.
Represents industry standards and recommended maintenance schedules for the brand entering the store for service; warranty inclusions and exclusions, and consults each guest for the best possible guest decision for the long-term reliability of the vehicle.
Closes sales for service promotions by overcoming concerns; mediating with service technicians; explaining options; explaining future services, and delivering clean automobile back to the guest.
Monitor vehicle progress and provide service management updates by interacting with guests, completing reports, and updating computer system frequently.
Updates job knowledge by participating in educational opportunities, book reading, and professional publications.
Enhances Murdock Auto Team's reputation by accepting ownership for completing guest requests, verifying service match invoices, explains all work completion and charges to the guest, addresses customer feedback, and additional job duties as assigned by the service manager and other leadership.
Skills:
Guest Experience Management, Computer Skills, Teamwork, People Skills, Problem Solve and Solution Management, .
Experience And Education:
High School diploma or GED. Ability to read and comprehend automobile characteristics and technical features. Basic understanding of service programs for automobiles with proven background customer service and people skills. Excellent communication and time management skills. Must be able to work as a team member in a fast-paced environment. Must minimum of 18 years old and authorized to work in the United States.
Physical Requirements:
Ability to walk; sit; use hands, handle, or feel; reach with hands and arms and talk or hear. Need ability to move around the dealership. The employee may be required to lift up to 25 pounds. Work is performed at a desk in an office setting and walking throughout the dealership lot.
Job Posted by ApplicantPro
Service Advisor - Trucking Fleet Operations
Service advisor job in Springville, UT
We are seeking a highly organized and communicative Service Advisor to be the central point of contact for our drivers, technicians, and leadership team. In this pivotal role, you will ensure the smooth, safe, and on-schedule operation of our fleet by providing prompt support to drivers and managing the repair workflow. This position is ideal for someone calm under pressure with a working knowledge of diesel or automotive repair.
Key Responsibilities (What You'll Do)
Driver & Equipment Liaison: Serve as the primary contact for drivers, accurately gathering and documenting equipment information.
Workflow Management: Create and maintain organized work orders, reports, and digital documentation.
Communication Hub: Ensure clear and effective communication between drivers, technicians, the service manager, and service leads.
Repair & Maintenance Tracking: Actively assist in tracking all repairs, services, and preventative maintenance schedules.
Inventory Support: Support inventory communication and maintain accurate details on parts.
Process Ownership: Adapt quickly to changes and confidently manage the workflow, demonstrating ownership rather than seeking shortcuts.
Ideal Candidate Profile (What We're Looking For)
Experience: Diesel or automotive repair experience (preferred).
Technical Skills: Strong computer proficiency; experience with fleet software is a plus.
Attributes: High attention to detail, dependability, and a commitment to follow-through.
Communication: A clear and effective communicator with both drivers and technicians.
Organization: Highly organized with a proven ability to prioritize tasks effectively.
Impact of the Role (Why This Role Matters)
The Service Advisor is crucial to the entire operation. By performing your job well, you keep our drivers confident, our technicians aligned, and our fleet operating at peak performance.
Customer Service Representative
Service advisor job in Sandy, UT
American Cruise Lines, the nation's largest operator of luxury river and coastal cruises, is seeking a passionate and customer-focused Customer Service Representative to join our growing team. This exciting opportunity allows you to become an integral part of delivering exceptional service to our valued passengers on their unforgettable journeys. As a leading provider of luxury small-ship cruising across 35 U.S. states, American Cruise Lines offers unparalleled experiences for both our guests and employees. At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to
Share America's Story on the Finest American Ships.
Schedule and Benefits:
Work Location: This position is based in Sandy, UT, and requires the ability to work on-site.
Schedule: Must be able to work 5 days a week, with 8-hour shifts, including weekend availability.
Benefits: American Cruise Lines offers a comprehensive benefits package that includes medical/dental insurance and a 401(k),
Responsibilities:
First Point of Contact: Provide exceptional customer service by assisting new and returning passengers before, during, and after their cruises.
Personalized Service: Coordinate and fulfill special requests, ensuring every guest's needs are met with care and attention.
Sales & Reservation Support: Assist with ongoing sales operations, manage reservations, and help guide guests through booking processes and payment systems.
Customer Issue Resolution: Handle guest inquiries and concerns with empathy, professionalism, and prompt solutions, ensuring customer satisfaction at all times.
Adhere to Policies: Uphold American Cruise Lines' policies and procedures to ensure smooth operations and exceptional service.
Team Collaboration: Work closely with team members to ensure a seamless customer experience and share knowledge to enhance team performance.
Qualifications:
Customer Service Expertise: Proven experience in phone-based customer service, with a commitment to providing top-tier support.
Strong Communication Skills: Excellent verbal and written communication abilities, with a focus on clarity and professionalism.
Attention to Detail: Ability to manage multiple tasks simultaneously in a fast-paced, dynamic environment.
Tech-Savvy: Strong computer skills, including proficiency in Microsoft Word, Excel, and Outlook, with experience in data entry and reservations management.
Organizational Skills: Highly organized, with the ability to prioritize tasks and manage time effectively.
Confidentiality: Ability to handle sensitive guest information with the utmost professionalism and confidentiality.
Passion for Travel: A genuine passion for the travel industry and providing outstanding service to travelers.
Who We're Looking For: If you are someone who thrives in a dynamic, customer-focused environment and has a passion for the travel and cruise industry, we want to hear from you! As a Customer Service Representative at American Cruise Lines, you will be at the heart of delivering luxury cruise experiences that exceed expectations. Why Join American Cruise Lines?
At American Cruise Lines, our people are the driving force behind our success. As the nation's leader in U.S. river cruising, we're experiencing rapid growth - and we're investing in top talent to grow with us. When you join our team, you'll find a dynamic work environment that values innovation, collaboration, and excellence, with real opportunities to build your career and make an impact.
Service Advisor
Service advisor job in Murray, UT
The Service Advisor at D Dahle Mazda represents the brand, the company, and drives customer satisfaction and repeat business. A friendly and enthusiastic attitude is required, along with strong communication and customer service skills.
QUALIFICATIONS:
Friendly and enthusiastic attitude.
Able to work in a fast-pace environment.
Personal and professional integrity.
Proficient computer skills.
General understanding of mechanical/technical terms
A desire for a long-term career with a growing organization.
JOB DUTIES:
Greet customers promptly.
Perform visual walk-around inspections, and clearly record customer interests and concerns accurately on repair orders.
Determine and recommend needed maintenance based on age, mileage, and history of the vehicle.
Prepare a complete and accurate estimate of cost for labor and parts.
Establish follow-up time.
Monitor the progress of each vehicle throughout the day, and update customers frequently.
Verify that the final invoice reconciles with the work performed on the car repair order.
Explain all completed work and charges to customer.
Customer Service Associate
Service advisor job in South Jordan, UT
Job DescriptionDo you love interacting with people? Are you enthusiastic about helping others? If so our, full-time Customer Service Associate at Rocket Express located at 11399 S Redwood Rd, South Jordan, UT, is the perfect position for you!
You will bring joy to people's journeys by creating a positive and light-hearted atmosphere where people love to clean their cars. In this customer-focused setting, you will have the opportunity to make a significant impact while earning rewards for outstanding performance!
Pay: $16 / hour + Commission Pay!
Rewards for YOU:
Competitive Hourly Pay
Incentive/Commission Pay
DailyPay.
Get paid daily!
Flexible Scheduling; Morning & Evening Shifts Available
Tuition Reimbursement
Free
Car Washes
Explore your career path, gain valuable experience, and take control of your earning potential by joining an energetic and positive team dedicated to excellence and lifting each other up to be their best. Warm or cold, rain or shine, you will have fun in a team environment where competitions and friendships keep you motivated!
Bring JOY to YOUR Journey and apply today for our full-time Customer Service Associate position! Responsibilities
Welcome and engage with customers in a warm, friendly manner
Engage customers while selling and promoting our Unlimited Wash Club
Safely and efficiently load every vehicle with clear hand signals and a smile
Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests
Maintain all aspects of the site to ensure it runs beautifully
Required Skills
16 years of age or older
Positive attitude
Ability to work flexible hours including weekends and holidays
Service Advisor
Service advisor job in Draper, UT
Karl Malone Toyota is looking for a Service Advisor. As a member of our team, you will help deliver a unique customer experience that creates a memorable and outstanding impression. Starting with greeting each customer, you will help them from start to finish in the process of repairing or maintaining their vehicle.
What We Offer
At Team Karl Malone, everyone is essential, customers and employees. With value placed upon each individual, you will enjoy a family-center environment that goes beyond the competitive pay. Here, you will find a place where your voice matters. We strive to listen to all customers and employees in hopes of gaining new ideas and different perspectives. With Team Karl Malone, you can build a successful career with paid training and great opportunities for advancement in a rapidly growing company.
Just a few of the benefits we have to offer are:
Medical, Dental, and Vision Insurance
Company-Sponsored Counseling Services
Paid Vacation
Paid Training Program
401K Savings Plan
Basic Life Insurance
Opportunities for advancement through internal promotion
Inclusive Family-centered environment for customers and employees
Sundays off!
Responsibilities
Greet customers promptly and in a friendly manner.
Obtain customer and vehicle information.
Obtain a detailed description of the customer's concerns/needs. Provide a detailed report for servicing technician(s).
Update customer on needed repair, cost, and estimated timeline.
Provide excellent customer service to all customers.
Complete all tasks assigned in a timely manner and maintain accurate records.
Monitor the progress of each vehicle throughout the day, and update customers frequently
Explain all completed work and charges to customers
Requirements
Previous retail sales or customer service experience preferred
Outgoing and friendly, especially while handling customer's concerns
Working knowledge of automotive design and mechanical technology.
Demonstrate organizational skills with the ability to handle multiple tasks simultaneously.
Strong customer service skills and sales
Strong interpersonal and communication skills both in-person and over the phone
Ability to listen and focus on the customer's needs to enhance dealership and personal sales
Willing to submit to a pre-employment background check & drug screen
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Protective Services Dispatcher 2
Service advisor job in Provo, UT
Why Work at BYU
As the flagship higher education institution of The Church of Jesus Christ of Latter-day Saints, Brigham Young University (BYU) strives to be among the exceptional universities in the world. At BYU, we are devoted to our faith and to our students. We take an active role in the University's Mission: "To assist individuals in their quest for perfection and eternal life.”
Our unique mission, deeply rooted in the Gospel of Jesus Christ, provides countless ways to serve and make an impact. This, along with our remarkable culture of belonging, weekly devotionals, and endless opportunities for learning and growth-all situated within a beautiful and historic campus-make it hard to imagine a more inspiring place to work.
Brigham Young University strongly prefers to hire faithful members of The Church of Jesus Christ of Latter-day Saints.
Job Description
Security Control Analyst
The Security Control Analyst supports campus safety by monitoring complex security, alarm, and emergency communication systems. The role analyzes incoming information, identifies threats, coordinates with law enforcement and emergency responders, and maintains accurate documentation. This position requires strong multitasking skills, calm decision-making under pressure, and proficiency with security and dispatch technologies.
What you'll do in this position:
Security & Surveillance
Monitor and analyze data from security cameras, alarms, access control, and environmental systems.
Detect threats, hazardous conditions, and unusual activity.
Assist campus users with access control and security systems.
Coordinate with technicians and security staff to resolve system issues.
Conduct basic investigations using camera playback.
Communication
Receive and process emergency and non-emergency calls.
Dispatch police, fire, EMS, and university personnel according to established protocols.
Relay critical information (vehicle, criminal, warrant, and safety data) to responders.
Maintain radio communication and track status of field units.
Facilitate communication with outside agencies as needed.
Records & Documentation
Record and track service requests using CAD software.
Enter, update, and retrieve confidential information.
Maintain logs, files, and records in compliance with state and federal guidelines.
Other Responsibilities
Attend required POST dispatch training.
Maintain required certifications.
Provide after-hours assistance and perform other duties as assigned.
What qualifies you for this role:
Required:
A firm commitment to the mission of BYU
Associate degree + 2 years dispatch experience (or equivalent combination).
High school diploma or GED.
No felony convictions; must pass background check and screening.
Ability to obtain within one year: Utah POST Dispatch Certification, PowerPhone Police/Fire/Medical certification, and UCJIS certification.
Ability to stay calm, focused, and decisive under stress.
Strong multitasking, prioritization, and communication skills.
High integrity, confidentiality, and reliability.
Ability to work variable schedules, including nights, weekends, and holidays.
Strong radio and telephone communication skills.
Ability to interpret campus maps and locations quickly.
Typing speed of at least 50 WPM.
Proficiency with Microsoft Office.
Preferred:
Five years dispatch experience in police, fire, or medical settings.
Bachelor's degree in a related field.
Proficiency with CAD software, security camera systems, access control, and alarm systems.
What we offer in return:
This position comes with fantastic benefits, including:
Employee assistance program, available to the employee and all members of their household
Access to the library
Free on-campus parking
Free UTA pass
Discounts at the BYU Store and for many events at BYU
Pay Grade: 50
Typical Starting Pay: $25.00 to $32.50 an hour
Required Documents:
All Staff positions require a resume.
Refer to the Job Posting for any additional required documents.
Members of The Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend.
Brigham Young University is an equal opportunity employer, including disability and protected veteran status.
Brigham Young University (BYU) is widely recognized not just for its world-class education, but for its deep commitment to inspired religious values. Gathered together in a Christ-centered atmosphere, BYU employees are a vital part of a community of belonging, where we value the experiences, perspectives, and talents of each individual. If you share in our devotion to faith and to excellence, we have a place for you here at BYU!
Auto-ApplyCustomer Retention Specialist
Service advisor job in Pleasant Grove, UT
About us Kenect is on a mission to revolutionize customer communication and engagement for businesses across North America. Founded with a deep understanding of the challenges businesses face in connecting with their customers, Kenect helps companies streamline communication, enhance customer satisfaction, and drive growth through its innovative messaging and reputation platform. Trusted by thousands of businesses, our passionate team is committed to building technology that fosters closer connections and helps businesses thrive in a digital-first world.
About this role
We are seeking a highly motivated Customer Success Retention Specialist to join our team. This role is dedicated to reducing customer churn and preserving recurring revenue by actively engaging with customers at risk of cancellation. The ideal candidate is results-driven, thrives in high-volume customer interactions, and is passionate about problem-solving to deliver win-back and retention outcomes.
What you will be doing
Retention & Revenue Protection
Save $65,000 in ARR per month through proactive engagement and retention strategies.
Manage a pipeline of cancellation requests per month, working quickly to identify root causes and address customer concerns.
Make a minimum of 25 outbound dials per day to connect with customers considering cancellation.
Conduct empathetic, solution-oriented conversations to uncover business needs and propose tailored solutions.
Maintain professional, consultative, and persuasive communication across phone, email, and other channels.
Diagnose drivers of churn such as product gaps, pricing, or service dissatisfaction.
Collaborate with cross-functional teams (Product, Support, Sales, CS) to escalate feedback and deliver customer solutions.
Track and report on save rates, churn reasons, and revenue impact to leadership.
Maintain accurate records of customer interactions and outcomes in CRM systems.
Follow structured save-playbooks while contributing to process improvement and new retention tactics.
Skills & qualifications
2+ years in Customer Success, Retention, Account Management, or similar customer-facing role.
Proven track record of meeting or exceeding revenue retention or quota goals.
Strong phone presence with excellent negotiation, persuasion, and objection-handling skills.
Comfortable managing high-volume customer queues while delivering quality conversations.
Ability to analyze data and articulate actionable insights to improve customer outcomes.
Proficiency with CRM and customer success platforms (Salesforce)
Our company values we hope you showcase
See it, Solve it, Get it Done
Build, Adapt, Win
Unwavering Customer Obsession
What Kenect offers
Health, Dental, Vision, Life & Disability Insurance
Your birthday is a paid day off
Onsite gym
Breakroom full of snacks and drinks
Convenient location next to freeway entrance/exit
We believe in hiring self-motivated team members who can run alongside us without needing to be “managed” along the way. Yes, we have managers and 1:1s. Yes, we believe in giving open two-way feedback. We also believe in having team members who can run without the daily guidance that some companies prefer.
Kenect is an equal opportunity employer. We are an organization comprised of people of all kinds of backgrounds, and we believe this mix is precisely what makes us strong. All employment decisions at Kenect are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, family or parental status, or any other status protected under federal, state, or local law.
Environmental Services Specialist
Service advisor job in West Jordan, UT
Job Summary and Responsibilities You have a purpose, unique talents and NOW is the time to embrace it, live it and put it to work. We value incredible people with incredible skills - but your commitment to a greater cause is something we value even more. This is the heartbeat of our organization and your time will be spent in a supportive, team environment with resources to help you flourish and leaders who care about your success.
As an Environmental Service Specialist with us you are essential to ensuring every patient, associate and visitor has an exceptional experience. We hire for a variety of roles that function to provide clean surroundings, beautiful indoor/outdoor spaces and create delicious meals to nurture every life we touch - body, mind and spirit.
This Senior level role will be responsible for maintaining a safe and clean environment for patients, staff, and visitors by primarily cleaning procedural areas including the Operating Room, GI, Cath Lab, IR, Pharmacy Clean Rooms, Sterile Processing, and terminal cleans following procedures and standards established by the department. We ask that you provide excellent customer services when working with patients, visitors and other staff members, and that as a Environmental professional you will have industry knowledge in the cleaning of specific departments such as the Emergency Department, Operating Rooms and other unique procedural areas.
Job Requirements
In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:
* Strong communication skills; ability to read, write and speak English. Must possess basic computer skills.
* Can distinguish the differences between levels of disinfection and perform low and intermediate level disinfection.
* Ability to explain orally or in writing the differences between levels of disinfection and perform intermediate level disinfection in areas where required.
* Knowledge and skills in the use of power equipment, conventional and high-speed floor machines, carpet cleaning equipment, wet, dry and power vacuum equipment and push sweeper.
* Ability to operate necessary equipment/machines.
* Effectively uses computers and mobile devices.
* Respectfully listens to viewpoints and ideas of others.
* Communicates orally or in writing openly and candidly, creates an environment where co-workers and team members reciprocate in kind.
Respectfully listens to viewpoints and ideas of others.
* Ability to work without close supervision.
Physical Requirements - Medium Work - (Exert up to 50lbs force occasionally, and/or up to 20lbs frequently, and/or up to 10lbs constantly)
Where You'll Work
Following a major expansion, Holy Cross Hospital Jordan Valley's capacity tripled, now housing 171 beds to serve our growing community. We have invested substantially in advanced technology and state-of-the-art equipment, which has attracted our top-notch medical staff and a team of highly skilled nurses. Our entire hospital team is dedicated to providing expert care in a warm, family-friendly environment. We are a Level III Trauma center, STEMI Cardiac receiving center, and certified stroke treatment center. Our employees are continually prepared, accountable, inspired and ensure compliance with the highest levels of quality care and patient safety standards. Recently given the Women's Choice Award for America's 100 Best Hospitals Emergency Care, we are the only designated trauma center west of I-15 in the Salt Lake Valley.
Environmental Services Specialist
Service advisor job in West Jordan, UT
Where You'll Work
Following a major expansion, Holy Cross Hospital Jordan Valley's capacity tripled, now housing 171 beds to serve our growing community. We have invested substantially in advanced technology and state-of-the-art equipment, which has attracted our top-notch medical staff and a team of highly skilled nurses. Our entire hospital team is dedicated to providing expert care in a warm, family-friendly environment. We are a Level III Trauma center, STEMI Cardiac receiving center, and certified stroke treatment center. Our employees are continually prepared, accountable, inspired and ensure compliance with the highest levels of quality care and patient safety standards. Recently given the Women's Choice Award for America's 100 Best Hospitals Emergency Care, we are the only designated trauma center west of I-15 in the Salt Lake Valley.
Job Summary and Responsibilities
You have a purpose, unique talents and NOW is the time to embrace it, live it and put it to work. We value incredible people with incredible skills - but your commitment to a greater cause is something we value even more. This is the heartbeat of our organization and your time will be spent in a supportive, team environment with resources to help you flourish and leaders who care about your success.
As an Environmental Service Specialist with us you are essential to ensuring every patient, associate and visitor has an exceptional experience. We hire for a variety of roles that function to provide clean surroundings, beautiful indoor/outdoor spaces and create delicious meals to nurture every life we touch - body, mind and spirit.
This Senior level role will be responsible for maintaining a safe and clean environment for patients, staff, and visitors by primarily cleaning procedural areas including the Operating Room, GI, Cath Lab, IR, Pharmacy Clean Rooms, Sterile Processing, and terminal cleans following procedures and standards established by the department. We ask that you provide excellent customer services when working with patients, visitors and other staff members, and that as a Environmental professional you will have industry knowledge in the cleaning of specific departments such as the Emergency Department, Operating Rooms and other unique procedural areas.
Job Requirements
In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:
Strong communication skills; ability to read, write and speak English. Must possess basic computer skills.
Can distinguish the differences between levels of disinfection and perform low and intermediate level disinfection.
Ability to explain orally or in writing the differences between levels of disinfection and perform intermediate level disinfection in areas where required.
Knowledge and skills in the use of power equipment, conventional and high-speed floor machines, carpet cleaning equipment, wet, dry and power vacuum equipment and push sweeper.
Ability to operate necessary equipment/machines.
Effectively uses computers and mobile devices.
Respectfully listens to viewpoints and ideas of others.
Communicates orally or in writing openly and candidly, creates an environment where co-workers and team members reciprocate in kind.
Respectfully listens to viewpoints and ideas of others.
Ability to work without close supervision.
Physical Requirements - Medium Work - (Exert up to 50lbs force occasionally, and/or up to 20lbs frequently, and/or up to 10lbs constantly)
Auto-ApplyCare Service Employee - Myoora Homestead
Service advisor job in Murray, UT
CARE SERVICE EMPLOYEE
The Organisation
The United Protestant Association of NSW Limited (“UPA”) is a values-driven non-profit care organisation serving local communities throughout NSW, with a vision of always ensuring we have “our people by our side”. With a staff compliment of 1400 and a turnover in excess of $100M, UPA is a non-profit Company limited by guarantee.
Our services include: -
Residential Aged Care
Home Care Services
Retirement Villages
The Opportunity
We are looking for a Care Service Employee to join our team at Myoora Hostel in our Riverina Murray Region. You will make a difference to our residents by facilitating positive health and well-being options for individuals, their families, and carers.
Duties will include (but not limited to): -
Provision of a wide range of Person-Centred Care duties
Assistance with medication (if you are assessed as medication competent) and wound dressing
Assistance in daily living activities
Working with each resident to continue to do the things they love
We are also willing to invest in training and offer you all the support you might need in order to succeed in your role.
In fulfilling the role, it is essential that you have:
A Certificate III in Aged Care or Individual Support (or working towards)
The ability to provide a wide range of person-centred care duties
A desire and willingness to work with each resident to empower them to continue to do the things that they love
Care skills that are driven by compassion
Experience in Aged Care desirable
Current First Aid Certificate desirable
Excellent communication skills
Team player who is highly motivated
Availability to work various shifts across various days
Benefits and perks
Competitive remuneration including eligibility for not-for-profit salary packaging options for permanent employees (up to $15,900 living expenses and $2,650 entertainment benefits, tax free)
$31 - $37 per hour base salary. Note, the rate you are offered within this salary range is dependent on your skills, qualification, and level of experience.
Access to a Wellness Program
Employee Assistance Program
Up to $500 retention bonus for permanent appointments
Platinum Member of the Australian College of Nursing
Supportive and friendly work environment
Work/life balance and flexible working arrangements available
Workplace education and support provided
Opportunity to make a real difference to your community and the lives of those in need
Pre-employment screening
The successful candidate is required to have completed/have a willingness to undertake the following:-
Vaccinated in accordance with UPA's Immunisation and Vaccination Policy. (including proof of the required doses of a TGA approved COVID-19 vaccine and annual influenza)
Undertake a National Criminal History Check
Pre-Employment Medical Assessment
Appointment is subject to satisfactory of all pre-employment checks.
Interested
Simply click on the ‘apply now' button and submit your cover letter and resume for consideration. For a confidential discussion or to obtain a copy of the position description, please contact the UPA Talent Team at **********************.
To find out more about UPA of NSW, we invite you to visit our website.
We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the UPA's Talent Team at
**********************
.
Service Advisor
Service advisor job in Spanish Fork, UT
Job DescriptionDescription:
Automotive Service Advisor - Be the Voice of the Service Lane! Are you a people-person who loves cars and solving problems? We're looking for a rockstar Service Advisor to be the go-to connection between our customers and our service team. If you thrive in a fast-paced environment and love turning chaos into calm with a smile, you'll feel right at home here!
What You'll Do:
Greet customers like a champ and get the details on what their car needs
Help diagnose issues (with a little road testing, if needed!)
Create clear, accurate repair orders and cost estimates
Keep customers in the loop about repairs, timelines, and any surprises
Recommend services that keep vehicles running like new
Test drive vehicles to confirm issues or fixes
Handle questions, concerns, and complaints with professionalism and care
Keep things moving-schedule appointments, coordinate with technicians, and follow up on repairs
Make sure cars are safe, secure, and ready to roll
Perks of the Job:
Work in a fun, supportive environment
Play a key role in helping people take care of their cars
Learn and grow with hands-on experience
Be part of a company that values your input and energy
Ready to shift your career into high gear? Come join us and help drive a great customer experience every day!
Requirements:
A friendly, helpful attitude and excellent communication skills
An eye for detail and a knack for staying organized
Someone who genuinely cares about customer satisfaction
Prior experience as a Service Advisor or in a customer-facing automotive role (preferred)
Strong knowledge of automotive systems and maintenance services
Ability to explain technical information in a way customers understand
Comfort using scheduling and service software (we'll train you on the specifics)
Valid driver's license and clean driving record
High school diploma or equivalent (post-secondary education a plus) .
Customer Service Associate
Service advisor job in Midvale, UT
Job DescriptionDo you love interacting with people? Are you enthusiastic about helping others? If so our, full-time Customer Service Associate at Rocket Express located at 150 W 7200 South, Midvale, UT, is the perfect position for you!
You will bring joy to people's journeys by creating a positive and light-hearted atmosphere where people love to clean their cars. In this customer-focused setting, you will have the opportunity to make a significant impact while earning rewards for outstanding performance!
Pay: $16 / hour + Commission Pay!
Rewards for YOU:
Competitive Hourly Pay
Incentive/Commission Pay
DailyPay.
Get paid daily!
Flexible Scheduling; Morning & Evening Shifts Available
Tuition Reimbursement
Free
Car Washes
Explore your career path, gain valuable experience, and take control of your earning potential by joining an energetic and positive team dedicated to excellence and lifting each other up to be their best. Warm or cold, rain or shine, you will have fun in a team environment where competitions and friendships keep you motivated!
Bring JOY to YOUR Journey and apply today for our full-time Customer Service Associate position! Responsibilities
Welcome and engage with customers in a warm, friendly manner
Engage customers while selling and promoting our Unlimited Wash Club
Safely and efficiently load every vehicle with clear hand signals and a smile
Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests
Maintain all aspects of the site to ensure it runs beautifully
Required Skills
18 years of age or older
Positive attitude
Ability to work flexible hours including weekends and holidays