US ENT Partners helps ear, nose, and throat (ENT) practices achieve cost savings by aggregating purchasing volume to negotiate maximum discounts with manufacturers, distributors, and suppliers.
Role Description
This full-time Customer Success Associate role is located in the San Francisco Bay Area with a hybrid work model (3 days a week in office). The Associate will handle tasks such as data collection, analysis, interpretation, and communicate findings to stakeholders. This role will contribute to vendor alignment, performance tracking, and the development of actionable insights that support our member practices and internal strategic initiatives.
Qualifications
Bachelor's degree in Business, Healthcare Administration, Finance, Analytics, or related field
2-4 years of experience in a healthcare, operations, analytics, or consulting environment
Strong Excel and data visualization skills (Power BI, Tableau, or similar)
Familiarity with healthcare supply chain, group purchasing, or provider operations preferred
Strong attention to detail, project management skills, and ability to meet deadlines
Excellent written and verbal communication skills
Self-starter with the ability to thrive in a fast-paced, hybrid team environment
Why US ENT?
Joining our team means being part of a dynamic organization that values data-driven decision-making and continuous improvement. We offer a collaborative work environment, opportunities for professional growth, and the chance to make a meaningful impact in the healthcare industry.
$36k-58k yearly est. 4d ago
Looking for a job?
Let Zippia find it for you.
Customer Success Specialist
Net2Source (N2S
Service advisor job in Santa Rosa, CA
Do you love developing and nurturing great relationships?
As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S
Location: Remote from Bay Area, SFC, CA
Qualifications:
Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with LifeSciences or IT MSP clients.
Strong understanding of working with VMS and MSP based accounts.
Any experience working with a Hybrid/Offshore delivery model will be a plus.
Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side.
Strong interpersonal and communication skills.
Excellent negotiation and problem-solving abilities.
Excellent reputation and relationship-building skills.
Ability to work in a fast-paced, target-driven environment.
Must be a self driven and highly motivated individual.
Proficiency in using applicant tracking systems (ATS) and other relevant software.
Key Responsibilities:
Be the single point of contact for our Fortune 500 clients
Build long-term client partnerships to understand their challenges and provide solution.
Maximize market share with a client to make us their trusted staffing supplier.
Qualify new job orders and work with the delivery lead for better coverage and support.
Present candidates to Hiring Managers and follow up for feedback .
Coordinate with Client to schedule candidate interviews and onboarding.
Coordinate with recruiting team including screening, orientation, and placement of candidates.
Use CRM/ATS (Job Diva) to manage activities.
Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads.
Additional Requirements:
Must be open to travel across the country, especially locally, and support clients from their offices.
Availability to work outside regular office hours, if needed.
Benefits of working at N2S:
Uncapped Commissions
100% Contribution to Health/Dental/Vision
$38k-65k yearly est. 3d ago
Customer Service Advisor
Radius Recycling
Service advisor job in Windsor, CA
Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer ServiceAdvisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a "can do" selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful.
Essential Functions:
* Promote the Pick-n-Pull Safety Culture.
* Be a team player. Work as a member of the team to help the team achieve its goals.
* Maintain a high level of integrity.
* Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions.
* Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times.
* Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc.
* Follow all company policies and procedures.
* Identify when customer interaction requires assistance from management.
* Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business.
* Additional duties as assigned.
Qualifications:
* Must work safely at all times.
* Must have good people skills with an outgoing friendly positive attitude.
* Able to work retail hours including overtime, weekends and holidays.
* Must have reliable means of transportation.
* Must be able to read, write, and speak in the English language.
* Bilingual in Spanish a plus, but not required.
* Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts.
* Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers.
* Previous experience in a retail environment preferred but not required.
Physical Activities Required to Perform Essential Functions:
Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
* Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties.
* Vision must be sufficient to perform job functions safely as described above.
* Able to work on feet (stand and walk) for assigned work shift.
Job Conditions:
* Exposure on a regular basis to outdoor weather conditions.
* Exposure to occasional noisy conditions and machinery operation.
PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older.
Radius Recycling participates in e-verify for all U.S. new hires.
An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check.
All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees.
As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.
$32k-41k yearly est. 8d ago
Service Advisor
Freedomroads
Service advisor job in Vacaville, CA
Camping World is seeking a ServiceAdvisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance.
As a ServiceAdvisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.
What You'll Do:
Determine specialized product needs and services by working directly with customers
Suggest add-on sales to increase average transactions
Provide price estimates for designated installations prior to scheduling appointments
Keep customers apprised of work progress
What You'll Need to Have for the Role:
A minimum of one year of service experience is preferred
Previous RV product or camping lifestyle
Ability to work daily on a computer and perform internet searches as needed
Excellent organization and follow up skills are required
The ability to follow department procedures and policies
Valid driver's license preferred
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
Prolonged periods of standing, stooping, crawling, and bending
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
$50k-75k yearly Auto-Apply 17d ago
Service Advisor
Novato Toyota-Kia of Marin
Service advisor job in Novato, CA
Job Description
Novato Toyota/Kia Marin is hiring a ServiceAdvisor professional to join our team. If you're excited to be part of a winning team, Novato Toyota/Kia Marin is a great place to grow your career.
Responsibilities
Greet customers and offer excellent customer service from intake to release of their vehicles
Determine and diagnose car issues based on customer description and vehicle condition
Translate customer-reported problems to actionable work orders for technicians to complete
Order necessary parts and double-check that they are delivered to technicians
Ensure that automotive work provided to customers meets company quality standards
Qualifications
Working knowledge and experience of automotive products, repairs and parts
Secondary education in the automotive field or equivalent work experience
Strong communication skills and the ability to translate customer needs to workable technician orders
Basic knowledge of computer programs including word processing and database tools
Knowledge of CDK dealer management a plus
Organizational skills including the ability to schedule appointments, meet with customers and ensure that work is done properly
Exceptional customer service skills based on experience
Continuing education and knowledge acquisition on the function and repair of newer vehicles
Basic mathematics skills to prepare and process bills and customer payment
Ability to communicate complicated automotive scenarios to someone who has no automotive experience
$37k-71k yearly est. 30d ago
Service Advisor
Sager Ford
Service advisor job in Saint Helena, CA
Job Title: ServiceAdvisor
Department: Service
Reports to: Service Manager
FLSA Status: Exempt
The serviceadvisor is responsible for scheduling service work in the service department and for selling additional services to customers.
Essential Duties & Responsibilities:
Maintain Customer Satisfaction Index (CSI) rating as set by service manager.
Maintain the prescribed standard for “hours per customer repair order written”
Greet customers in a timely, friendly and professional manner. Let customers who are waiting know that they will be helped soon.
Communicate with customer to determine the nature of their mechanical problem(s).
Obtain accurate customer and vehicle data.
Test-drive vehicle as necessary.
Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with the manufacturers' specifications.
Lift the hood of every vehicle and look underneath for potential additional repair needs.
If additional work is needed, clearly explain the exact repair instructions, making a special note of the main reason(s) the customer brought the vehicle in. Repair orders must be legible.
Notify dispatcher of incoming work.
Provide estimates for labor and parts. If the cost of service cannot be established during reception, leave open and contact the customer later for approval.
Establish each customer's method of payment. Obtain approval of credit, if necessary.
Obtain customer's signature on repair order; provide customer with a copy.
Follow up progress of each repair order during the day. Contact customer by telephone regarding any changes in the estimate of time promised. Record changes on repair order in the approved manner.
Handle telephone inquiries regarding work in process and appointments.
Compare final invoice with original repair order.
Analyze quality control report to ensure that work is completed as requested to reduce comebacks.
Deliver vehicle to customer and answer any questions.
Maintain follow up program on additional items found in need of repair.
Attend meetings as scheduled.
Establish and maintain good working relationships with customers to encourage repeat and referral business.
Ensure that work areas and customer waiting areas are kept clean.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education & Experience:
Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Language Skills:
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills:
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Reasoning Ability:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and distance vision.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions, moving mechanical parts and outside weather conditions. The employee is occasionally exposed to fumes or airborne particles, risk of electrical shock, and vibration. The noise level in the work environment is usually moderate.
THE ABOVE DECLARATIONS ARE NOT INTENDED TO BE AN “ALL-INCLUSIVE” LIST OF THE DUTIES AND RESPONSIBILITIES OF THE JOB DESCRIBED OR OF THE SKILLS AND ABILITIES REQUIRED TO PERFORM THE JOB. RATHER, THEY ARE INTENDED ONLY TO DESCRIBE THE GENERAL REQUIREMENTS OF THE JOB.
$37k-70k yearly est. 60d+ ago
Service Advisor - PI
Toyota Marin 3.7
Service advisor job in San Rafael, CA
Duties and Responsibilities:
Responsible for understanding and complying with California Labor Code and all wage and hour laws, including but not limited to compensating employees for all hours worked; providing meal, rest, and recovery periods; and maintenance of accurate time records.
Responsible for complying with all state and federal laws, including but not limited to equal employment; pay equity; harassment, discrimination, and retaliation; and reasonable accommodations.
Greets customers and directs them to available technicians.
Consults with Service Technicians regarding necessary repairs and possible alternatives to expensive repairs.
Uses knowledge of company products and services to sell or provide in-depth information about available parts and service options to customers.
Answers questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.
Provides customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.
Managing and overseeing the Dealership's workflow and schedule.
Calls customers to advise them about service changes or car pick-up times.
Maintains positive customer relationships to ensure repeat business.
Ensures all details on services rendered and costs are related to customers and processes their payments.
Serves as a liaison between with Service Technicians and customers about parts ordering and ensures parts are available when needed.
Knows and practices the guidelines in the Bureau of Automotive Repair's “Write it Right” Manual.
Requirements
Qualifications:
Prior experience in a customer-oriented environment.
Must be capable of working in a fast-paced dynamic environment.
Must be able to pass background check.
Must have good driving record.
Must have Class A (CDL) drivers' license.
Must have basic knowledge of cars and maintenance.
Must be willing to learn and expand knowledge.
Physical Demands:
Must be able to lift, bend over, and stand.
Must be to carry, push, pull 50 lbs.
Working Conditions:
Must be able to work in an outside environment.
Must be able to drive vehicles both small and big.
May have to work in a noisy environment and in inclement weather conditions.
$63k-99k yearly est. 60d+ ago
Service Advisor - PI
Price Family Dealerships
Service advisor job in San Rafael, CA
Requirements
Qualifications:
Prior experience in a customer-oriented environment.
Must be capable of working in a fast-paced dynamic environment.
Must be able to pass background check.
Must have good driving record.
Must have Class A (CDL) drivers' license.
Must have basic knowledge of cars and maintenance.
Must be willing to learn and expand knowledge.
Physical Demands:
Must be able to lift, bend over, and stand.
Must be to carry, push, pull 50 lbs.
Working Conditions:
Must be able to work in an outside environment.
Must be able to drive vehicles both small and big.
May have to work in a noisy environment and in inclement weather conditions.
Salary: $16/per hour
Salary Description $16/hour
$16 hourly 11d ago
Product and Service Innovation Specialist
JBA International 4.1
Service advisor job in Santa Rosa, CA
ESSENTIAL FUNCTIONS:
Product Research and Analysis
• Research consumer and Member financial needs, priorities, behaviors, frustrations, and pain points to develop actionable insights. Develop journey maps. • Benchmark product and service offerings of direct competitors, credit unions, fintechs, and others. • Analyze market and Member data, demographics, behaviors, and metrics. • Assess current-state products and services to support processes and operations. • Develop in-depth product knowledge and relationships in assigned product areas within Redwood Credit Union.
Solution Development
• Facilitate internal meetings, workshops, and discussions to identify, craft, rework, socialize, and advance innovation opportunities. • Define and recommend strategically differentiated solutions to bring new products or product enhancements to life. • Partner with Compliance, Finance, IT, Member Experience, and lines of business to understand and address regulatory requirements, financial implications, technology needs, impacts to the total Member experience, and other organizational/operations changes required.
Implementation
• Support activities and projects to implement and launch new products and services. • Support digital teams in creation of new and enhancements to existing digital experiences. • Support Marketing & Communications in the development of product marketing strategies and tactics.
$40k-61k yearly est. 60d+ ago
Yard/Customer Service Associate
Central Valley 4.4
Service advisor job in Napa, CA
Full-time Description
Central Valley is a leading family-owned and operated building supply company with eight locations throughout Northern California. We have been in business since 1955 and have grown to become one of the largest regional suppliers of building and agricultural products in the United States. Central Valley has been voted among the Best Places to work in the North Bay by the North Bay Business Journal. We are currently seeking a Yard/Customer Service Associate for our Napa facility.
The Yard/Customer Service Associate locates, loads and unloads building materials in the yard and warehouse. Writes accurate yard tags to ensure proper inventory count and a smooth customer transaction. Maintains a safe and clean work environment.
Helps customers locate the product they need and loads vehicles as necessary.
Unloads and stocks incoming materials.
Writes yard tags accurately with product code and quantity for purchase.
Keeps all yard and warehouse areas clean, neat, safe, and secure.
Assembles and loads products for delivery to customers, and transfers to other locations.
Observes yard and warehouse for safety, potential theft, and security risks.
Reviews vendor packing slip in order to verify quantity, product accuracy and condition, and turns into receiving.
Resolves customer dissatisfaction with materials.
Stores material safely to prevent damage.
Stocks inventory neatly in the proper location within the yard and/or warehouse.
Rotates stock to maintain product quality - retail ready.
Identifies different building materials and wood products.
Operates and maintains the forklift and other yard equipment safely.
Completes daily forklift checklist
Measures and cuts materials by operating a power saw.
Strives for zero product damage while loading and unloading.
Reports all damages to the supervisor immediately.
Requirements
1 year of Customer Service experience required
Forklift experience preferred
Strong measuring skills
Familiarity with power and hand tools
Must be able to pass a pre-employment drug screen and criminal background check
Central Valley is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
#IND1
Salary Description $20.50 - $21.50
$32k-41k yearly est. 2d ago
Service Advisor
Schomp 4.4
Service advisor job in Fairfield, CA
Full-Time
$18 Per Hour /Hourly plus commission (2023 average yearly pay was $110,500)
Fairfield Automotive is opened a brand new Volkswagen Dealership in Fairfield, California. We're driven by our values; We are a Competitive group - We want to WIN. We are Adaptable - Willing to change if there is a better way to deliver a great experience for our guests. We demonstrate Unwavering Ethics - Do it right or fix it fast. We are Collaborative - Teamwork is key to our success. And finally, we want to demonstrate Empathy - The power of authentic connection.
At Fairfield Automotive, we believe that Work-Life Integration is more than just a catchphrase. Our dealership will be closed on Sundays because we know family time is the most important time.
Our new home is getting a new look-we think it will be the nicest Volkswagen Center in Northern California, equipped with state-of-the-art employee and guest amenities. Our organization is a place with limitless advancement opportunities...if you're looking for a home, not just a job, we hope you will consider Volkswagen of Fairfield.
We Offer:
A competitive compensation package that rewards high-performers
A guest-service culture in which going the extra mile, positivity, integrity, and honesty are at the forefront of every customer interaction
Opportunity for professional development and growing your career
Employees are eligible for discounts on vehicles, parts, and service
On-site Gym/Gym Reimbursement
Employee pricing and incentives
401(k) with company match
Medical, Dental, and Prescription coverage - active on the 1st following 30 days of employment
Company-paid Life Insurance
Paid time off
As a ServiceAdvisor with Volkswagen of Fairfield, you are the customer's first point of contact on vehicle servicing; initiate automotive services and repairs by ascertaining performance problems and services requested; verifies warranty and service contract coverage; develops estimates; creates repair orders; and maintains customer rapport and records; at all times providing an exceptional customer experience.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, as assigned. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Punctual and regular attendance.
Initiate automotive services and repairs by ascertaining performance problems and services requested.
Verifies warranty and service contract coverage, develops estimates, writes repair orders, and maintains customer rapport and records.
Troubleshoots vehicle problems and services by listening to the customer's description of symptoms, clarifying description of problems, conducting inspections, taking test drives, checking vehicle maintenance records, and examining service schedules.
Develops estimates by working with the Parts Department and Technicians to cost materials, supplies, and labor.
Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required.
Obtains approval signatures from customers on repair orders.
Maintains customer rapport by explaining estimates and expected return of vehicle, obtaining customer's approval of estimates, obtaining and providing contact telephone numbers, answering questions and concerns, and arranging towing and temporary transportation.
Maintains automotive records by recording problems and corrective actions planned.
Deliver exceptional customer service to 100% of the customers 100% of the time. Interact with all customers in an enthusiastic, professional, courteous, and helpful manner, striving for complete customer satisfaction at all times. Promptly follow-up with customers and fully answer their questions and address their concerns.
Address customer complaints immediately.
Follow company-approved operational procedures, including plate, key and lot management procedures.
Continually maintain and upgrade “Product Knowledge” of the products and services the company sells and of “competing” products and services.
Strive for harmony and teamwork with all other departments.
Responsible for customer data privacy; keeping computers and files protected.
Practice safe work habits, and follow the company's safety policies.
Perform other duties as may be assigned by management.
Model professionalism and approach all situations as a representative of the company.
Required Skills and Knowledge:
Action-oriented mindset; seizes on opportunities and enjoys working hard.
Dedicated customer focus; understands how to listen and empathize with internal and external customers, to establish long-term relationships.
Excellent communication skills are required.
Must be self-motivated with an ability to manage and organize time and activities.
Must maintain a professional appearance and follow brand dress code.
Ability to adapt and support new processes and changes to help in employee and customer satisfaction.
Ensure the customer experience is the best in the business.
Demonstrate high character and achieve high results.
Excellent process orientation and extremely accountable for self and service operations.
Possess outstanding work ethic.
Maintain effective team member relations.
Ability to maintain emotional control in stressful situations.
Able to use/learn to use: ASR, Xtime, dealer DMS system, Microsoft Office Products, Google Suite, and other software products as required.
Handle all vehicles with care, keep them clean and take precautions to protect all vehicles at the dealership.
Willing to submit to a pre-employment background check, MVR check, and drug test with results that are consistent with Company hiring standards.
Education, Experience, and Certification:
Two years experience as a Service Writer is preferred.
The ability to work independently with limited supervision and the motivation to continually increase product knowledge should be evident.
Must possess and maintain a valid driver's license.
Must possess and maintain an acceptable Motor Vehicle Record (MVR).
Ability to drive manual transmission vehicles.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to speak clearly so listeners can understand, as well as the ability to understand the speech of another person.
Adequate physical ability including sufficient manual dexterity, including the ability to operate computers, tablets, phones, key boxes, and other office machines to perform the required job functions.
Visual acuity to see details of objects that are less than a few feet away. Requires extended screen time, including reading and entering information on multiple computer screens.
Must be able to sit or stand in a stationary position for extended periods of time.
Must be able to climb into and out of cars numerous times each day.
Requires frequent reaching, bending, repetitive hand movements, twisting, standing, walking, sitting, squatting, pushing, and pulling exerted regularly throughout a regular work shift.
Requires frequent lifting and carrying items weighing up to 20 pounds unassisted.
Ability to work in extreme weather conditions in both summer and winter.
Regular, punctual attendance is required.
Work Environment:
This position operates in a professional dealership environment.
Evening and Saturday work will be required as job duties demand. Scheduled shifts will be determined by the manager, with rotating shifts throughout the workweek.
Must maintain a clean, safe working environment at all times.
Volkswagen of Fairfield is an Equal Opportunity Employer
Fairfield Chevrolet / Subaru
We are seeking experienced ServiceAdvisors for our busy service department.
Job Requirements
•Minimum of (2) years of experience as a serviceadvisor/writer.
•Proven record of achieving exceptional customer satisfaction.
•A high degree of ownership and accountability with the ability prioritize effectively.
•A high degree of integrity and professionalism with excellent communication skills.
•Above average energy level with the ability to work in a competitive environment.
•High School Diploma or equivalent.
•Valid in-state driver's license.
•Pre-employment background check and drug-screen required prior to hire
Job Responsibilities As an Automotive ServiceAdvisor, you would review vehicle inspections, estimates, and recommend proper maintenance care to our valued customers' vehicles for optimal performance.
•Greeting customers promptly.
•Obtaining customer and vehicle information.
•Clearly reporting all vehicle symptoms as described by the customer.
•Determining and recommending needed maintenance base on age, mileage and history of vehicle.
•Preparing a complete and accurate estimate of cost for labor and parts.
•Monitor the progress of each vehicle throughout the day, and updating customers frequently.
•Verifying that the final invoice reconciles with the work performed on the repair order.
•Explaining all completed work and charges to customers.
Must be able to work in all weather conditions.
$36k-61k yearly est. 60d+ ago
Service Writer GMC of Vacaville
Wise Auto Group 4.3
Service advisor job in Vacaville, CA
Job Description
At GMC of Vacaville, we pride ourselves on creating a culture where respect and dignity for the customer are paramount. Our team members are the cornerstone of our success, and we foster an atmosphere of growth through hard work, collaborative effort, and innovative thinking. Integrity and honesty stand at the core of all our business dealings. If the automotive industry sparks your interest and you're keen on forging a career within this dynamic field, we invite you to join us!
Job Duties/Responsibilities:
Recommend vehicle repair and maintenance to customer and promote sale of products and services mutually beneficial to customer and dealership
Build relationships with customers to promote repeat and referral service business
Building Customer Satisfaction & Loyalty.
Energetic responsiveness to every customer, on the phone and in the store
Must be a team player, and good at working with our guests and our employees.
Additional bonus money earned if the advisor participates in our service drive retention program.
Willing to continually learn new technical information and techniques in formal training sessions in order to stay ahead of the rapidly changing automotive technology world.
Required Skills:
2+ years Automotive ServiceAdvisor experience
Proven track record of excellent customer satisfaction scores
Strong sales skills and ability to generate profit
Positive attitude, and works well with a team
Excellent customer service skills, and ability to keep great CSI
Highly energetic
Organized & professional
We offer:
Excellent pay structure
401k plan with matching
Opportunities for advancement
Medical benefits
Dental, vision plans
Work Remotely
No
This Job Is Ideal for Someone Who Is:
Dependable -- more reliable than spontaneous
People-oriented -- enjoys interacting with people and working on group projects
Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
Achievement-oriented -- enjoys taking on challenges, even if they might fail
Job Type: Full-time
Pay: $36,000 - $160,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Day range:
Monday to Friday
Experience:
Automotive: 2 years (Required)
ServiceAdvisor: 2 years (Preferred)
Education:
High school or equivalent (Preferred)
Work Location: Vacaville, CA
Powered by JazzHR
yh SzYJlYNa
$34k-42k yearly est. 25d ago
Cashier/Service Writer
Speedee Vallejo 3.7
Service advisor job in Vallejo, CA
Job DescriptionBenefits:
401(k)
401(k) matching
Employee discounts
Our first SpeeDee Oil Change opened in December 1980 in Metairie, Louisiana. SpeeDee swiftly grew into a quick lube and automotive tune-up service business, and by the mid-90s, SpeeDee had added complete brake service and grown to a full-service auto maintenance and repair facility.
For 40 years, SpeeDee has built trusted customer relationships based on reliability and professional service and grown from a single store to more than 150 locations.
How Are We Different From the Competition?
Local Ownership
Quality Service
Training and Certification
Multi-Point Courtesy Check and Service Review
Free Top-Off Service
Maintenance Records
Affordable Rates
Job Summary
The cashier is responsible for establishing and maintaining good customer relations and to accurately complete paperwork required to track and service customers. Performs other duties not directly stated below, as instructed by either the Manager or Assistant Manager.
Employment Qualifications
Commitment to excellence at all levels of service
Retail experience, automotive experience helpful
Good communication skills, cheerful and friendly
Enthusiastic attitude and good work ethic
Basic computer and office management skills
Clean and neat appearance, good telephone voice
Responsibilities
Customer Relations / Business Development
Greets and interacts with the customers in a friendly, professional, and inviting manner
Explains the SpeeDee Franchise Organization preventative maintenance services and pricing structure in order to achieve high customer satisfaction and increased sales.
Reviews services performed and bills out the customer
Obtains any technical information from manager or tune-up technicians in response to questions from customers
Presents all promotional materials to customers
Maintains marketing programs as directed by manager
Answers telephone in an approved manner
Works to maintain a team effort of quality customer service
Shop Operations
Maintains spotless customer service/office area
Maintains spotless customer restrooms
Greets and writes up work orders for customers when business trends dictate the need
Conforms to the standards and procedures prescribed by the SpeeDee Franchise Organization Daily Operations Manual and store policies
Maintains appointment scheduler
Maintains operations of office computer system and daily cash receipts
Benefits/Perks
Growth Opportunities
Locally Owned and Operated
Safety You can Trust
$31k-47k yearly est. 12d ago
Virtual Customer Service Professional( work frrom home)
Re-Krut Services
Service advisor job in Clearlake, CA
Virtual Customer Service Professional (virtual) - . The hourly pay rate is $9.00 - $14.00 per hour depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available. • Excellent listening skills, strong English communication skills (verbal and written)
• Answer general customer inquiries.
• Resolve concerns or complaints related to your client.
• Communicate client policies.
• No Cold Calling, No Telemarketing, inbound calls only.
Qualifications
Must be 18+ to apply
• High school diploma or equivalency
• Secondary education and/or some college is preferred
• Able to perform basic math skills
• You'll make your own schedules
• Must be able to pass a background check
• Minimum 3+ months of customer service , retail, or sales experience preferred
• Ability to multitask and prioritize in a fast-paced environment.
• A background check is required. (client may ask for drug test)
• Comfortable with basic Computer skills including email and documents.
• Would like to work PT or FT as a
1099 contractor
from home.
• A Quiet home office place to work. No ambient sounds such as pets or children while working.
• Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks.
Technical Requirements:
• Computer (PC, or Mac)
• Windows Vista is not accepted at this time
• Computer USB Headset, Microphone or PC speakers
• High speed Internet access provided by a cable or DSL provider
• Satellite broadband does not meet our requirements
• Use of wireless and Wi-Fi "air cards" is prohibited
• A dedicated, hard wired phone with no features.
• A noise canceling phone headset.
• A computer with the basic following specs:
o Minimum Hardware: 2 Gigabytes (GB) - 80 GB IDE - Single Core 1.4 GHz - 48 x CD
ROM Drive - 32 Bit Sound Card -speakers
Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10
$9-14 hourly 18h ago
Customer Service Advisor
Radius Recycling
Service advisor job in Windsor, CA
Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer ServiceAdvisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a “can do” selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful.
Essential Functions:
Promote the Pick-n-Pull Safety Culture.
Be a team player. Work as a member of the team to help the team achieve its goals.
Maintain a high level of integrity.
Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions.
Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times.
Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc.
Follow all company policies and procedures.
Identify when customer interaction requires assistance from management.
Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business.
Additional duties as assigned.
Qualifications:
Must work safely at all times.
Must have good people skills with an outgoing friendly positive attitude.
Able to work retail hours including overtime, weekends and holidays.
Must have reliable means of transportation.
Must be able to read, write, and speak in the English language.
Bilingual in Spanish a plus, but not required.
Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts.
Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers.
Previous experience in a retail environment preferred but not required.
Physical Activities Required to Perform Essential Functions:
Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties.
Vision must be sufficient to perform job functions safely as described above.
Able to work on feet (stand and walk) for assigned work shift.
Job Conditions:
Exposure on a regular basis to outdoor weather conditions.
Exposure to occasional noisy conditions and machinery operation.
PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older.
Radius Recycling participates in e-verify for all U.S. new hires.
An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check.
All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees.
As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.
$32k-41k yearly est. 8d ago
Electronic Services Specialist I
JBA International 4.1
Service advisor job in Napa, CA
Essential Functions
Member Service
• Provide superior service that meets RCU Service Standards and Values to Members and team members of Redwood Credit Union. • Provide general support processing for check and ACH processing. • Monitor and analyze high risk transactions and alerts to prevent fraud in MDC and ATM deposit channels. • Make effective decisions to restrict accounts as needed to prevent fraud and losses to the Credit Union. • Analyze check deposit trends and patterns to provide better Member experiences. • Perform detailed review of check image processing, corrections, and adjustments. • Analyze ACH mismatch report and appropriately block unauthorized transactions. • Support, balance and reconcile Lockbox processing and payment corrections. • Accurately process sensitive financial transactions for accounting department, payroll, wires, and GL entries. • Process corrections and adjustments to accounts and loans. • Coordinate and balance exception payrolls with employers. Monitor payroll calendar and work with employers to resolve issues or delays. • Process foreign collections and exchange rate conversions. • Research and resolve Members' problems and complaints. • Provide problem resolution and direction to other departments and branches regarding Member inquires, concerns and issues. • Post, balance, and maintain daily work with proper documentation. • Scan Electronic Services forms and documents for long-term retention. • Process Electronic Services mail and supply orders. • Maintain and destroy branch capture checks for RCU.
Department and Branch Support & Other Functions
• Support and answer the Electronic Services phone que. • Assist with projects. • Cross train in Electronic Services department to provide phone support to Members and Branches. Assist as back-up during vacation or illness when needed. • Train branches and staff as needed in Electronic Services processes and procedures. • Create and maintain procedures. • Perform other duties as assigned
$40k-60k yearly est. 60d+ ago
Service Writer GMC of Vacaville
Wise Auto Group 4.3
Service advisor job in Vacaville, CA
At GMC of Vacaville, we pride ourselves on creating a culture where respect and dignity for the customer are paramount. Our team members are the cornerstone of our success, and we foster an atmosphere of growth through hard work, collaborative effort, and innovative thinking. Integrity and honesty stand at the core of all our business dealings. If the automotive industry sparks your interest and you're keen on forging a career within this dynamic field, we invite you to join us!
Job Duties/Responsibilities:
Recommend vehicle repair and maintenance to customer and promote sale of products and services mutually beneficial to customer and dealership
Build relationships with customers to promote repeat and referral service business
Building Customer Satisfaction & Loyalty.
Energetic responsiveness to every customer, on the phone and in the store
Must be a team player, and good at working with our guests and our employees.
Additional bonus money earned if the advisor participates in our service drive retention program.
Willing to continually learn new technical information and techniques in formal training sessions in order to stay ahead of the rapidly changing automotive technology world.
Required Skills:
2+ years Automotive ServiceAdvisor experience
Proven track record of excellent customer satisfaction scores
Strong sales skills and ability to generate profit
Positive attitude, and works well with a team
Excellent customer service skills, and ability to keep great CSI
Highly energetic
Organized & professional
We offer:
Excellent pay structure
401k plan with matching
Opportunities for advancement
Medical benefits
Dental, vision plans
Work Remotely
No
This Job Is Ideal for Someone Who Is:
Dependable -- more reliable than spontaneous
People-oriented -- enjoys interacting with people and working on group projects
Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
Achievement-oriented -- enjoys taking on challenges, even if they might fail
Job Type: Full-time
Pay: $36,000 - $160,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Day range:
Monday to Friday
Experience:
Automotive: 2 years (Required)
ServiceAdvisor: 2 years (Preferred)
Education:
High school or equivalent (Preferred)
Work Location: Vacaville, CA
$34k-42k yearly est. Auto-Apply 60d+ ago
Cashier/Service Writer
Speedee Vallejo 3.7
Service advisor job in Vallejo, CA
Replies within 24 hours Benefits:
401(k)
401(k) matching
Employee discounts
Company OverviewOur first SpeeDee Oil Change opened in December 1980 in Metairie, Louisiana. SpeeDee swiftly grew into a quick lube and automotive tune-up service business, and by the mid-90s, SpeeDee had added complete brake service and grown to a full-service auto maintenance and repair facility.For 40 years, SpeeDee has built trusted customer relationships based on reliability and professional service and grown from a single store to more than 150 locations. How Are We Different From the Competition?
Local Ownership
Quality Service
Training and Certification
Multi-Point Courtesy Check and Service Review
Free Top-Off Service
Maintenance Records
Affordable Rates
Job SummaryThe cashier is responsible for establishing and maintaining good customer relations and to accurately complete paperwork required to track and service customers. Performs other duties not directly stated below, as instructed by either the Manager or Assistant Manager.Employment Qualifications
Commitment to excellence at all levels of service
Retail experience, automotive experience helpful
Good communication skills, cheerful and friendly
Enthusiastic attitude and good work ethic
Basic computer and office management skills
Clean and neat appearance, good telephone voice
Responsibilities Customer Relations / Business Development
Greets and interacts with the customers in a friendly, professional, and inviting manner
Explains the SpeeDee Franchise Organization preventative maintenance services and pricing structure in order to achieve high customer satisfaction and increased sales.
Reviews services performed and bills out the customer
Obtains any technical information from manager or tune-up technicians in response to questions from customers
Presents all promotional materials to customers
Maintains marketing programs as directed by manager
Answers telephone in an approved manner
Works to maintain a team effort of quality customer service
Shop Operations
Maintains spotless customer service/office area
Maintains spotless customer restrooms
Greets and writes up work orders for customers when business trends dictate the need
Conforms to the standards and procedures prescribed by the SpeeDee Franchise Organization Daily Operations Manual and store policies
Maintains appointment scheduler
Maintains operations of office computer system and daily cash receipts
Benefits/Perks
Growth Opportunities
Locally Owned and Operated
Safety You can Trust
Compensation: $20.00 per hour
Let's talk about the SpeeDee Service Difference:
Local Ownership
Most SpeeDee stores are locally owned. They're run by families who service the automotive needs of other families in their communities.
Quality Service
SpeeDee was built on a solid commitment to customer service.
Training and Certification
SpeeDee owners hire ASE-certified technicians for tune-ups, mechanical work and other repairs. Advanced training is available through the SpeeDee Performance Certified program.
Multi-Point Courtesy Check and Service Review
Every time you bring your vehicle in for a 17-Point Oil Change, we'll also give you a multi-point courtesy check and a service presentation as an added bonus.
Free Top-Off Service
To help keep your car running smoothly and safely, SpeeDee offers a free top-off service for the 3 months or 3,000 miles following any SpeeDee oil change or tune-up service.
Maintenance Records
If you're not sure which services you need or which services you've already completed, don't worry. We'll keep track of your SpeeDee maintenance history and manufacturer's recommended service schedule.
Affordable Rates
Looking for an alternative to your dealership? Compare their prices to ours, and you may find that SpeeDee can perform the services you need at a lower cost.
You Decide
It's our policy to provide you with the information you need to make a decision without pressure or overselling. Visit your local SpeeDee today - no appointment necessary!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee/franchise location, and not to SpeeDee Worldwide, LLC.
How much does a service advisor earn in Windsor, CA?
The average service advisor in Windsor, CA earns between $28,000 and $94,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.