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  • Customer Service Representative - East Stroudsburg University

    Alphagraphics-Us207

    Service associate job in Allentown, PA

    Benefits: Bonus based on performance Opportunity for advancement Paid time off Training & development AlphaGraphics Lehigh Valley has a fulltime position open for a Customer Service Representative at our East Stroudsburg University Print Center location. Responsibilities include: Learning MIS system to create estimates, invoices and manage daily workflow Answering phones Operate digital print equipment for quick turn projects Pre-press design experience is a plus Responding to emails in a timely manner Managing the Online Ordering system Learning the products we produce for the campus: brochures, flyers, posters, signs, direct mail and more Excellent communication skills Ability to multi-task Attention to detail Enjoy a fast-paced environment Assisting with on campus deliveries when needed Prior experience within the print or sign industry is a plus If you enjoy working on a college campus, interacting on a daily basis with many types of clients and want to learn many types of daily job responsibilities please send us your resume. This is a full time position located on the campus of Kutztown University *AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.
    $28k-36k yearly est. 3d ago
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  • Psychological Services Associate Corrections - SCI Phoenix

    Commonwealth of Pennsylvania 3.9company rating

    Service associate job in Collegeville, PA

    Are you looking for a fulfilling profession that utilizes your clinical skills and allows you to make a positive difference? Join our team at the State Correctional Institution (SCI) at Phoenix as a Psychological Services Associate and use your expertise to create genuine, lasting change by addressing the core mental health needs of inmates. Your work will help foster personal growth and promote long-term recovery. Launch your career with the Department of Corrections (DOC) and make a meaningful impact in the lives of others-apply today! DESCRIPTION OF WORK As a Psychological Services Associate, you will have a vital role in providing mental health services to incarcerated individuals at SCI Phoenix. Your responsibilities will include evaluating and diagnosing inmates in collaboration with a Licensed Psychologist Manager, in addition to delivering counseling and psychotherapy services. You will also partner with other health care professionals to develop treatment plans and interventions for the incarcerated population's mental health and emotional needs. Additionally, you may administer psychological and intelligence tests under the supervision of a Licensed Psychologist Manager. Your work will involve facilitating mental health treatment and crisis-related services for individuals of the correctional facility. Work Schedule and Additional Information: Full-time employment, 40 hours per week Work hours are 8:00 AM to 4:30 PM, Sunday - Thursday, with a 30-minute lunch. This position is eligible for full retirement benefits at age 50 or 55. Telework: You will not have the option to telework in this position. Salary: Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $63,301.00 (before taxes). Additional pay will be considered for those who currently possess or obtain licensure as a Social Worker, Clinical Social Worker, or Professional Counselor issued by the Pennsylvania State Board of Social Workers, Marriage and Family Therapist and Professional Counselors. Documentation will need to be provided at interview to receive additional pay consideration. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: A Master's degree in psychology or a closely related field, which includes fifteen graduate level credits in psychology, counseling, educational counseling, rehabilitation, human development, learning, or motivation. Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree/credits. Other Requirements: Successful completion of basic training in Elizabethtown, PA is required. You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. You must be able to perform essential job functions. Legal Requirement: You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.
    $63.3k yearly 4d ago
  • Licensed Insurance Customer Service

    State Farm Agency-Easton, Pa 4.4company rating

    Service associate job in Easton, PA

    Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role: 1. Must have an active Property and Casualty insurance license. 2. Must be able to make the commute to our agency location in Easton, PA. This is an in-office position. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Salary plus Signing Bonus Bonus based on performance Paid Time Off (vacation and personal/sick days) Paid Training & Development SIMPLE IRA matching Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license (required) Life and Health license (required) Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $31k-37k yearly est. 27d ago
  • Integrated Services Specialist

    Neighborhood Health Centers of The Lehigh Valley 4.3company rating

    Service associate job in Bethlehem, PA

    NHCLV is currently seeking to add another Integrated Services Specialist to our Team! The Integrated Services Specialist provides integrated services to patients with identified needs related to psychosocial needs, medical, behavioral health, and opiate use disorder services. This individual will have the ability to work in collaboration with care teams on cases, assess patients and coordinate integrated services to include screenings, assessment, evaluation of needs, care plan development as needed, and linkage to referrals in the health center and community. This individual serves as an advocate and liaison for and on behalf of patients' rights and benefits associated with Compass/Medicaid applications, Affordable Care Act, PENNIE, as needed along with any other referral system. This is not a full job description. Location and hours are according to patient needs and include evening and Saturday hours. Qualifications Must have at least two years' experience in Public Health, Outreach, Social Work or related field. Working knowledge of the PENNIE, CHIP, and the COMPASS benefit application is preferred. Degree in Social Work, Public Health, Public Administration, or similar field from an accredited college or university preferred. Strong oral and written communication skills. Ability to work effectively and professionally in a fast-paced environment. Knowledge of and ability to work and engage with the uninsured, under-served and under-represented populations. Must have strong computer skills. Spanish and English bilingual strongly preferred NHCLV offers an excellent benefit package for full-time employment that offers medical, dental, vision, 8 paid holidays, PTO, a 403b Retirement plan and Employer paid Life, STD and LTD after one year of employment. If you have the skills and experience listed and are looking for a great agency to work at where you can make a difference in the community you serve, this might be a great fit for you! Please apply to find out more information. PA Child Abuse, PA Criminal and FBI Clearances.
    $40k-58k yearly est. 24d ago
  • Consultant - Transaction Advisory Services

    RKL Esolutions 3.9company rating

    Service associate job in Allentown, PA

    The consultant plays a key role in supporting project execution from start to completion under the guidance of leadership. Their responsibilities include participating in analysis and problem-solving tasks, assisting in the day-to-day work of the engagement team, and learning to manage client relationships. They are expected to actively participate in professional development activities and seek coaching opportunities to enhance their skills and expertise. Success Factors Responsibilities * Support the execution of consulting engagements of clients across multiple industries under the supervision of a senior consultant or manager; contribute to ensuring work is completed on time and within budget * Assist in planning engagement objectives and strategies that comply with professional standards and address risks * Gain understanding of the scope of the engagement and provide input based on supervisory feedback * Participate in the presentation of engagement results under the guidance of senior staff * Assist in client site visits (if needed) and learn to manage inquiries and assignments * Respond to client calls and emails in a timely manner with a solution-oriented approach, under the supervision of a manager * Support business development and community activities to help identify and research opportunities on new and existing clients * Contribute to the growth of the team's internal and external network and relationships * Support the development of the service line by assisting the leadership team in advancing thought leadership and client development * Align with the company's values and its mission and long-term vision * Assist in ensuring client deliverables are met within expectations and learn how to handle any issues that may arise * Stay updated on local and national business and economic issues * Participate in continuous learning activities and active research to improve and develop technical expertise People Management/Relationships * Treat everyone with respect * Ability to handle difficult conversations with team members regarding performance and development * Team player; successfully adapt to different personalities and working styles * Proactively and effectively communicate information regarding status issues to team members both written and oral * Hold self and others accountable for assigned work; seek and provide continuous feedback to learn and develop in role; change oriented with flexible approach Qualification To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Required Knowledge, Skill and/or Ability * Strong verbal and written communication skills, to effectively interface with clients, firm management and team members with varied technical aptitudes * Creative and innovative approach around concepts and projects * Demonstrated customer service orientation, intellectual curiosity, and listening skills * Proficient in setting priorities, managing multiple projects, overcoming obstacles, and utilizing organizational skills to accomplish tasks quickly * Problem solving skills; ability to shift focus and adapt to changes Education, Experience and Certifications * Bachelor's degree in related field of business; Master's degree a plus * 2+ years experience in consulting field with understanding of core accounting and finance principles (consideration given to relevant experience in accounting or finance areas) * Certification and/or recognition from industry professional organizations preferred * Working knowledge of Microsoft Office suite products, strong analytical knowledge in Excel and other analytical/data modeling software a plus * Ability to demonstrate creative problem solving skills and intellectually curious/motivated to develop professionally through continuous learning * Excellent attention to detail with the ability to manage multiple projects within restricted timelines Essential Functions * Must be able to remain in a stationary position as needed * The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery etc. * Constantly operates a computer and other office productivity machinery, such as an adding machine, copy machine, and computer printer * Ability to communicate in a professional manner and exchange information with internal and external team members/vendors as needed * Ability to lift/carry up to 20 pounds * Ability to work outside of normal business hours and weekends as needed * Ability to travel to other office locations as needed, overnight travel may be required * This job description is subject to change at any time and employee will be given additional responsibilities as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Salary Range: $65,000 - $75,000
    $65k-75k yearly Auto-Apply 8d ago
  • Consultant - Transaction Advisory Services

    RKL 3.6company rating

    Service associate job in Allentown, PA

    The consultant plays a key role in supporting project execution from start to completion under the guidance of leadership. Their responsibilities include participating in analysis and problem-solving tasks, assisting in the day-to-day work of the engagement team, and learning to manage client relationships. They are expected to actively participate in professional development activities and seek coaching opportunities to enhance their skills and expertise.Success FactorsResponsibilities Support the execution of consulting engagements of clients across multiple industries under the supervision of a senior consultant or manager; contribute to ensuring work is completed on time and within budget Assist in planning engagement objectives and strategies that comply with professional standards and address risks Gain understanding of the scope of the engagement and provide input based on supervisory feedback Participate in the presentation of engagement results under the guidance of senior staff Assist in client site visits (if needed) and learn to manage inquiries and assignments Respond to client calls and emails in a timely manner with a solution-oriented approach, under the supervision of a manager Support business development and community activities to help identify and research opportunities on new and existing clients Contribute to the growth of the team's internal and external network and relationships Support the development of the service line by assisting the leadership team in advancing thought leadership and client development Align with the company's values and its mission and long-term vision Assist in ensuring client deliverables are met within expectations and learn how to handle any issues that may arise Stay updated on local and national business and economic issues Participate in continuous learning activities and active research to improve and develop technical expertise People Management/Relationships Treat everyone with respect Ability to handle difficult conversations with team members regarding performance and development Team player; successfully adapt to different personalities and working styles Proactively and effectively communicate information regarding status issues to team members both written and oral Hold self and others accountable for assigned work; seek and provide continuous feedback to learn and develop in role; change oriented with flexible approach Qualification To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Required Knowledge, Skill and/or Ability Strong verbal and written communication skills, to effectively interface with clients, firm management and team members with varied technical aptitudes Creative and innovative approach around concepts and projects Demonstrated customer service orientation, intellectual curiosity, and listening skills Proficient in setting priorities, managing multiple projects, overcoming obstacles, and utilizing organizational skills to accomplish tasks quickly Problem solving skills; ability to shift focus and adapt to changes Education, Experience and Certifications Bachelor's degree in related field of business; Master's degree a plus 2+ years experience in consulting field with understanding of core accounting and finance principles (consideration given to relevant experience in accounting or finance areas) Certification and/or recognition from industry professional organizations preferred Working knowledge of Microsoft Office suite products, strong analytical knowledge in Excel and other analytical/data modeling software a plus Ability to demonstrate creative problem solving skills and intellectually curious/motivated to develop professionally through continuous learning Excellent attention to detail with the ability to manage multiple projects within restricted timelines Essential Functions Must be able to remain in a stationary position as needed The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery etc. Constantly operates a computer and other office productivity machinery, such as an adding machine, copy machine, and computer printer Ability to communicate in a professional manner and exchange information with internal and external team members/vendors as needed Ability to lift/carry up to 20 pounds Ability to work outside of normal business hours and weekends as needed Ability to travel to other office locations as needed, overnight travel may be This job description is subject to change at any time and employee will be given additional responsibilities as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Salary Range: $65,000 - $75,000
    $65k-75k yearly Auto-Apply 8d ago
  • Loan Servicing Associate II

    Unity Bank 4.3company rating

    Service associate job in Clinton, NJ

    Responsible for managing assigned Loan Servicing functions including but not limited to, overseeing internal daily processes and assigned third party vendor relationships. Provides operational, technical and functional expertise in work policies and procedures. Assists in the managing and training junior staff to ensure daily workload is completed accurately. Additionally, plays a crucial part in maintaining and expanding the bank's commitment to delivering exceptional customer service while ensuring compliance and risk management. Responsible for enhancing the loan servicing departments processes across all lending units. Manages third party relationships based on contractual service level agreements and contractual obligations. Job Functions: Oversee internal daily processes. Manages assigned third-party vendor relationships. Plays a pivotal role in determining internal process changes and enhanced quality assurance. Develops internal key metric indicators to measure work product of staff. Help manage and train junior staff. Responsible for all compliance and audit requests for assigned areas of responsibility. Responsible for all communications with external partners. Evaluates and recommends, as needed, process changes to bank partners to ensure bank customers' needs are met. Assists as needed, with daily tasks to ensure deadlines are met. Must possess a proactive and hands-on approach to work. Other duties as assigned. Additional Functions Assist the overall loan servicing team with special projects and duties. Provides backup to the loan servicing manager of the department, as needed. Assist management with providing internal and external auditors, with gathering files and additional documentation as requested Education and Experience Bachelor's degree 5 plus years' experience with a regulated financial services institution or a financial services provider or; 5 plus years' experience of lending experience or: 5 plus years of loan servicing experience with a regulated financial services provider. Knowledge, Skills, and Abilities Excellent computer skills in a MS Word Suite. Excellent oral and written communication skills. Ability to read, analyze contractual agreements with third party vendors. Ability to effectively present information and respond to inquiries from senior management. Ability to write reports and business correspondence. Ability to speak and write clearly to effectively convey information so that others understand and as appropriate for the needs of the audience. Ability to work independently. Physical Requirements Ability to sit for long periods of time. Working Conditions Able to perform duties with moderate sounds in a business setting and people traffic. Compliance It is the responsibility of each bank staff member and of management to adhere to policies and procedures designed to implement compliance with the laws and regulations to which the bank is subject. Each bank staff and management member shall be accountable for understanding how compliance with laws and regulations affects the performance of their day-to-day duties, for completing compliance training as assigned and for carrying out those duties in a manner to achieve compliance with those laws and regulations. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, sexual orientation, gender identity, national origin, protected veteran status or disability. This is not an employment agreement or contract, implied or otherwise. Unity Bank maintains "at will" employment. This document describes the position currently available. It is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Unity Bank reserves the right to modify duties or s at any time. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise balance the workload. Unity Bank is committed to the principles of equal employment opportunity and prohibits discrimination in hiring, promotion and terms and conditions of employment on the basis of race, creed, color, national origin/nationality, ancestry, religion/religious practices or observances, age, sex, gender identity or expression, affectional or sexual orientation, marital status, civil union status, domestic partnership status, disability or perceived disability, atypical hereditary cellular or blood trait, genetic information, and status as a veteran or disabled veteran of, or liability for service in, the Armed Forces of the United States. Unity Bank commits to making reasonable accommodation to the known physical or mental limitations of qualified individuals with disabilities and qualified disabled veterans provided the individual is able to perform the essential functions of the job , unless such accommodation would impose an undue hardship upon Unity Bank. A qualified employee or job applicant with a disability may request a reasonable accommodation by contacting Unity Bank's human resources department.
    $31k-36k yearly est. 13d ago
  • Customer Service Agent

    Schuylkill 3.2company rating

    Service associate job in Allentown, PA

    Imagine a career at one of the nation's most advanced health networks. Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work. LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day. Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network. Summary Interacts with patients and hospital departments in a thorough and professional manner utilizing excellent verbal and written communication skills. Acts as patient ambassador between clinical and operational areas to address patient inquiries related to financial matters while representing LVHN in a positive manner. Responsible for a comprehensive knowledge of the entire revenue cycle as it relates to hospital and physician billing/collection services, registration, coding and financial counseling. Job Duties Utilizes a working knowledge of charging, coding and insurance requirements related to hospital and physician claims to assist patients with their inquiries. Proficient with multiple payment systems to effectively collect and apply hospital, physician and non-patient cash. Apply emotional intelligence with an empathetic approach toward crucial conversations with patient about their outstanding balances. Requires the ability to recognize patters of patient concerns/complaints in an effort to defuse and deescalate patient anxiety through comprehensive explanations and/or escalating to the appropriate member of the management team. Resolves patient's balances by offering options to address outstanding balances such as establishing a payment plan, application for Financial Assistance, update missing or incomplete information on their hospital/physician account so that the insurance claim can be resubmitted. Comprehensive knowledge of entire revenue cycle with a concentration in registration related functions to ensure maximum financial recoveries through accurate billing and collections. Conducts preliminary screening of patient's eligibility for financial assistance; provides the necessary documentation to complete the Financial Assistance Application process. Engages Financial Counselors and/or social workers when appropriate based upon information gathered from patient. Responsible for comprehensive knowledge of multiple legacy systems to review and address a plethora of patient questions and/or concerns. Review, process and interprets correspondence from a multitude of media, determine the appropriate course of action including but not limited to scanning, routing to clinical or operational areas within LVHN. Maintains Industry Standard Customer Call Center best practices through KPI's including, but not limited to, talk time, call quality and abandonment rate. Minimum Qualifications High School Diploma/GED 3 years customer service or related experience in a call center environment or 2 years previous customer service, billing, and/or collections experience or 2 years healthcare experience. Ability to exchange factual information on patient billing and/or relay caller's needs to appropriate personnel. Proficient in Microsoft Office applications. Strong work ethic and professional demeanor. Strong attention to detail, accuracy and efficiency. Successful completion of DOE and Revenue Cycle Education within 3 months of hire. Preferred Qualifications Associate's Degree in Health Care Administration, Finance or Business. Bi-Lingual (English/Spanish) Knowledge of medical terminology. Physical Demands Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR. Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require. Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities. **************************** Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes. Work Shift: Day Shift Address: 2100 Mack Blvd Primary Location: Mack Building Position Type: Onsite Union: Not Applicable Work Schedule: Monday-Friday; 8:00a-4:30p Department: 1004-13054 CSS-Patient Accounting
    $27k-32k yearly est. Auto-Apply 60d+ ago
  • Service Writer I

    Cox Enterprises 4.4company rating

    Service associate job in Allentown, PA

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Service Writer I Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % No Work Shift Day Compensation Hourly base pay rate is $26.73 - $40.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Fleet Services by Cox Automotive Services keeps your fleet moving. Headquartered in Indianapolis, Fleet Services by Cox Automotive (FSCA) has grown to become one of the largest fleet maintenance companies in the country. FSCA is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. FSCA also services customers utilizing its 20+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-house call-center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime. FCSA is currently hiring a Shop Service Writer to support future growth of the Company at this location. If you are looking for a new place to call home, we would love to talk to you! DUTIES * Help answer phones and assist service customers with individual needs for vehicle repairs and maintenance services, provide cost estimates, timelines, etc. * Creating estimates in line with varying customer needs and expectations of cost, quality, and lead time. * Communicate with customers via email, fax, or phone to provide updates on vehicle repair status, obtain approvals on repair estimates, retrieve purchase order numbers and/or discuss billing items. * Review repair orders (RO) for accuracy and ensuring proper description of symptoms, problems, and causes are listed, as well as repairs and services performed based on what technicians submit are captured, entering RO into service database system. * Managing the transactions lifecycle from origination until the customer unit is in control/custody of the repair technician. * Obtain customers approval for all repairs and services performed. * Dispatching and assigning shop work to technicians * Working closely with technicians, sales staff and customers ensuring DFS is providing excellent customer service, minimizing costs, and identifying the best solutions for repairing and maintaining customer's vehicles. * Timely and accurate documentation and notation in all DFS internal and external systems regarding each customer vehicle repair * Creating and fostering good working relationships with customers, vendors, and company partners. * Maintaining quality service by establishing and enforcing organization standards and safety policies. REQUIREMENTS * High School Diploma/GED and 3 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; or 5 years' experience in a related field * Strong verbal and written communication, along with listening skills to interact with customers, employees, and vendors. * Familiarity with Karmak, ADP, Reynold, RO Writer or similar programs * Strong computer and Windows office suite skillset, and the ability to learn new platforms (such as DFS IT Systems, including Web Wrench, MobileFrame, RO Writer) * General understanding of the Department of Transportation (DOT), federal, state, and local regulations affecting vehicle maintenance operations. * Demonstrated ability to multi-task and apply initiative. * Positive attitude, good instincts, and self-motivation Excellent organizational skills and the ability to balance a variety of tasks Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
    $26.7-40.1 hourly Auto-Apply 59d ago
  • Service Writer

    Ascendance Truck Centers

    Service associate job in Allentown, PA

    Ascendance Truck Centers is one of the region's premier Commercial Truck Sales & Leasing Dealerships. Our team enjoys a fantastic culture and opportunities for advancement, which are company-wide focused to help you grow both personally and professionally. We are interested in helping you establish and build a long-term career with us, because we know that happy employees lead to happier customers! What We Offer: Great Culture & Team Environment Long Term Career Advancement Opportunities Paid Training Medical / Dental / Vision Insurance Health Savings Account Health Reimbursement Account Company Paid Life, Accident, and Disability Insurance 401(k) with company match Paid Time Off Paid Holidays Paid Parental Leave Job Summary Ascendance is looking for a motivated, full-time Service Writer to work in our fast-paced service department. A Service Writer provides direction to service personnel, delegates assignments according to business needs and answers questions concerning present and future jobs. The successful team member is an excellent communicator with exceptional customer service skills and has at least two years of relevant work experience. RESPONSIBILITIES: This position is responsible for the receipt and flow of all incoming work, communication with customers and constant communication with all other internal departments. Greet customers in a timely, friendly manner and obtain all specific vehicle / customer information required for proper repairs, contacting customer and invoicing. Write up customers' vehicle issues and concerns or maintenance requirements accurately and clearly. Obtain customer signature on the repair order and provide customer a copy of the repair order. Must be able to understand, communicate, and evaluate all vendors and Int'l. Warranty guidelines, approval processes and policies during the write up and repair process. Establish customers' method of payment, Purchase Order requirements and estimate requirements if needed at time of write up. Investigate progress of vehicle repairs and contact customer with status changes / promise time if required. Ensure vehicles are parked in assigned area's, trucks are locked and keys are tagged and properly stored. Explain completed work and charges to the customer. Keep up to date on all warranty policies and product changes to maintain effectiveness in this role. BASIC QUALIFICATIONS: Ability to listen, communicate effectively and resolve conflict with customers, employees and co-workers. Ability to develop written estimates and quote bids and schedule jobs. Ability to read instructions, work orders, and specifications. Must have excellent verbal and written communication skills. Ability to operate personal computer and business applications. Strong problem solving skills. Goal oriented, results focused. LICENSES/EDUCATION/TRAINING: A high school diploma or GED is required. Additional training in heavy duty trucks required. A minimum of one year experience as a Service Writer. Combination of education, training or experience that provides the required knowledge, skills and abilities will be considered. Equal Employment Opportunity Statement:Ascendance Truck Centers is an equal opportunity employer. We value diversity and do not make any discrimination based upon race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Our team is made up of individuals from different backgrounds and perspectives, who share a genuine commitment to diversity, inclusivity, and respect for each other. Disclaimer: This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions associated with this position. While this list is intended to be an accurate reflection of the current position, the company reserves the right to revise the functions and duties of the job to require that additional or different tasks be performed, or further education required with circumstance changes (such as: growth, workload, changes in personnel, technological developments, etc.)
    $31k-53k yearly est. 12d ago
  • Customer Service Center Representative (Call Center)

    QNB Bank 4.2company rating

    Service associate job in Quakertown, PA

    Full-time position currently available in Quakertown, PA. As a CSC Customer Service Representative I, you will serve as the first point of contact for customers seeking assistance with their banking inquiries and concerns. Your primary responsibility is to provide exceptional customer service by addressing their questions, resolving issues, and promoting bank products and services. You will handle a wide range of customer interactions via phone and email, ensuring a positive customer experience and upholding the bank's reputation for excellence. Key Functions: * Customer Support: Respond promptly and professionally to customer inquiries and concerns via phone and email channels. * Issue Resolution: Efficiently and accurately resolve customer issues, including but not limited to account inquiries, transaction disputes, and technical difficulties. * Product Promotion: Educate customers about the bank's products and services, promoting cross-selling and upselling opportunities when appropriate. * Account Maintenance: Assist customers with account maintenance tasks such as password resets, account updates, and address changes. * Compliance: Ensure all interactions and transactions comply with bank policies, procedures, and regulatory guidelines. * Quality Assurance: Meet or exceed established performance metrics, including call quality, response time, and customer satisfaction. * Continuous Learning: Stay informed about the bank's products, services, and industry trends to provide up-to-date information to customers. * Team Collaboration: Collaborate with team members and other bank departments to resolve complex customer issues and improve overall customer service. * Feedback: Provide feedback and insights to management regarding common customer issues and potential process improvements. General Duties and Responsibilities: * Models Q2 Service and Sales programs with creativity and energy such that goals are achieved and quality standards are met or exceeded. Takes personal initiative and is a positive example for others to emulate. * Builds customer relationships by being accountable for representing QNB to the customer in a courteous, confidential, and professional manner, and for providing prompt efficient and accurate service in processing transactions through consultative selling and cross-selling in a positive manner. * Must have strong Product Knowledge skills to evaluate customer needs using open-ended questions and refers customers to the appropriate resource. * Researches and resolves customer problems in a positive and efficient manner. * Assists customers with account information and responds to customer inquiries daily. Reviews, verifies, and executes customer transactions including fund transfers, loan/CC payments, contact information changes, stop payments/written statements of unauthorized debits, VCC maintenance (including disputes, increases, hot cards, warm cards, etc) and orders, MCD increases/inquires, check orders, ACH inquiries, and fraud prevention. Provides navigational assistance with online, mobile and telephone banking. * Follows proposed department schedules and operating policies & procedures as required. * Brings an overall positive attitude to work every day to boost morale within the Department. (Cultivating Culture, Team building, etc.). * Completes assigned compliance training in a timely manner and demonstrates the ability to apply training to their duties and responsibilities. * Required availability of all operating department hours which can include holidays and weekends. * Supportive of community through involvement and participation in local volunteer and/or charitable organizations. * Assumes additional job-related duties as requested. Required Training, Experience, and Education: * Successful experience working with customers and co-workers. * Must complete basic CSR training within the first 6 months of employment. * Must complete additional CSR training requirements as recommended by CSC Manager. * Communication skills that model QNB's sales efforts; including the ability to identify and fulfill customers' current and future needs. * Requires basic reading, writing and arithmetic skills. Completion of high school, vocational training or equivalent. * Fulfill QNB compliance in operations and security procedures by adhering to government regulations, QNB policy, and established procedures. * Must successfully complete Banking of Fundamentals within the first 18 months of employment. * This position may require compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. * Must fulfill the Continuing Education/Training checklist requirements annually, after first 18 months of employment. Desirable Knowledge, Abilities, and Skills: * Previous or current bank experience. * Customer Service experience in a call center environment. Department Hours: The ideal candidate for this position is expected to be available to work any shifts during the hours that the department is open for business. Hours for this department are: Monday to Friday - 8:00 a.m. to 7:00 p.m. Saturday - 8:30 a.m. to 4:00 p.m.
    $30k-34k yearly est. 33d ago
  • Zamboni Operator | Part-Time | PPL Center

    Oakview Group 3.9company rating

    Service associate job in Allentown, PA

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Zamboni Operator will perform general labor duties as assigned. Duties included but not limited to building conversions for various events, familiarity with all aspects of facility operations and maintenance in addition to ice making, ice maintenance and repair. This role will pay an hourly rate of $14.00 to $19.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until April 10, 2026. About the Venue This position is based at the PPL Center. PPL Center is a state-of-the-art multipurpose venue in downtown Allentown, PA. The arena seats more than 10,000 for concerts and more than 8,500 for Lehigh Valley Phantoms professional hockey games, making it the region's largest events venue. THe amenities-packed PPL Center, which includes more than 50 premium spaces (suites, loges, party areas) depending on the event, will host more than 150 events each year, offering something for everyone, including the Phantoms, the AHL affiliate to the NHL Philadelphia Flyers, concerts, family shows, trade shows, youth sports, high school and collegiate events, Disney on Ice, conferences, graduations and many more events. PPL Center is currently the main catalyst to the revitalization and growth of downtown Allentown. Responsibilities * Responsible for occasional maintenance and repair of rink equipment to include, but not limited to: Zamboni, dasher system, subfloor, tempered glass, acrylic glass, safety netting, Jet Ice systems, edgers, goal nets, etc. * Work with the facilities department to provide optimal ice conditions for all ice events. * Oversee aspects of ice installation and removal. * Assist operations department to expedite event conversions. * Other duties as assigned. Qualifications * Must be a trained operator for Zamboni Ice Resurfacing machines * Solid understanding of OSHA rules and regulations * Must be comfortable working in very cold or very hot conditions for long periods of time * Must be able to stand, bend and stoop for long periods of time * Must be able to climb stairs/ladder * Ability to adhere to building policies and event requirements * Ability to read and follow verbal and written instructions as well as communicate effectively with other in both oral and written form * Must be able to work long irregular hours to include nights, weekends, and holidays Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
    $14-19 hourly Auto-Apply 14d ago
  • Automotive Customer Service Advisor - 3940

    Tupeloms

    Service associate job in Douglassville, PA

    Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $28k-35k yearly est. 1d ago
  • Relationship Banking Representative

    Community Financial System, Inc. 4.3company rating

    Service associate job in Lehighton, PA

    Job Description At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration. Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day. To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities. Responsibilities A Relationship Banking Representative is responsible to deliver a positive customer experience to current and prospective bank customers. The person in this position will routinely move between the customer service desk and teller area, as needed. A Relationship Banking Representative must be able to adapt well in the workplace to service the varying customer needs while adhering to bank policies and procedures. It requires someone who will maintain the security of customer information, prioritize items of significance, and be a team player. Routinely provide quality customer service and a positive banking experience by handling financial transactions (i.e., opening of accounts, cashing checks, etc.) with professionalism Determine customer needs, explain and sell products and services Actively participate in lobby management, greeting customers and proactively taking ownership of the customer's in-branch experience Telephone customers to schedule sales appointments and promote products suitable to the customer's needs Participate in branch prospecting efforts and sales initiatives Assist customers with requests such as stop payments, wire transfers, balance discrepancies, loan information, etc. Serve as a liaison between customer and operational areas Conduct customer transactions with accuracy and prepare daily cash balancing within established guidelines Ability to understand directions and adhere to established policy and procedures Able to remain focused and organized to successfully complete responsibilities Actively participate in branch meetings and training to enhance knowledge and development of skills Other related duties as assigned or directed Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner. May be called upon to travel to other branches in the area to provide support as needed and to ensure proper staffing levels Qualifications Education, Training and Skills Requirements: High School Diploma or GED required Excellent interpersonal and communication skills Accurate and proficient math skills Documentation skills with attention to detail Clear thinking and ability to remain focused Must be able to consistently demonstrate the Company's core values: Integrity, Humility, Teamwork, and Excellence Internal product knowledge and teller training (provided after hire) Experience/Other: Two (2) years of customer service and/or banking normally required All applicants must be 18 years of age or older.
    $34k-40k yearly est. 7d ago
  • Financial Services Representative State Farm Agent Team Member

    Mike Peterson-State Farm Agent

    Service associate job in Pocono, PA

    Job DescriptionROLE DESCRIPTION: As a Financial Services Representative State Farm Agent Team Member with Mike Peterson - State Farm Agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency. RESPONSIBILITIES: Use a customer-focused, needs-based review process to educate customers about insurance options. Work with the agent to establish and meet marketing goals Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. QUALIFICATIONS: Must be able to obtain relevant financial service licenses. Proven experience working as a financial services representative. Strong mathematical skills. Excellent analytical, organizational, and problem-solving skills. Effective communication skills. Exceptional customer service skills. Successful track record of meeting sales goals/quotas preferred BENEFITS: 401K Salary plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $
    $29k-54k yearly est. 21d ago
  • Financial Services Representative - State Farm Agent Team Member

    Kevin Kendall-State Farm Agent

    Service associate job in East Stroudsburg, PA

    Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Opportunity for advancement Paid time off ROLE DESCRIPTION: As a Financial Services Representative with Kendall Insurance And Financial Services, Inc., you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency. RESPONSIBILITIES: Provide clients with financial planning and investment advice. Assist clients with portfolio management and asset allocation. Conduct financial reviews and recommend appropriate products. Maintain compliance with financial regulations. QUALIFICATIONS: 3+ years of experience in financial services. Strong analytical and communication skills. Life & Health license mandatory FINRA Series 6, 63, & 65 licenses preferred.
    $29k-54k yearly est. 12d ago
  • Psychological Services Specialist, Corrections - SCI Phoenix

    Commonwealth of Pennsylvania 3.9company rating

    Service associate job in Collegeville, PA

    Become a catalyst for change and make a meaningful impact on the lives of inmates by joining the Department of Corrections (DOC) as a Psychological Services Specialist at the State Correctional Institution (SCI) at Phoenix. In this role, you will provide crucial mental health support and inspire hope within the correctional system. If you are passionate about helping individuals find a path toward healing and successful reintegration, we invite you to apply and join our dedicated team. Elevate your career and make a positive difference in the world through this rewarding and important job opportunity! DESCRIPTION OF WORK As a Psychological Services Specialist, you will work closely with inmates to address their mental health needs and help them develop skills to manage their behavior and emotions. You will be leading group counseling sessions on topics such as anger management, relaxation training, and socialization. You will also provide individual therapy to inmates with significant emotional disorders, using appropriate techniques to help them improve and function better in the prison environment. Additionally, your duties will include conducting psychological evaluations and assessments, as well as preparing reports based on test results and recommendations for further treatment. Your work will be crucial in providing inmates with the support and guidance they need to improve their mental well-being and successfully reintegrate into society. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: Full-time employment, 37.5 hours per week Work hours are 8:00 AM to 4:00 PM, Sunday - Thursday, with a 30-minute lunch. This position is eligible for full retirement benefits at age 50 or 55. Telework: You will not have the option to telework in this position. Salary: Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of 67,736.00 (before taxes). Additional pay will be considered for those who currently possess or obtain licensure as a Social Worker, Clinical Social Worker, or Professional Counselor issued by the Pennsylvania State Board of Social Workers, Marriage and Family Therapist and Professional Counselors. Documentation will need to be provided at interview to receive additional pay consideration. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: Two years as a Psychological Services Associate Corrections; or A Master's degree in psychology or a closely related field which includes fifteen graduate level credits in psychology; and two years of experience in the field of psychology under the direct supervision of a licensed psychologist. Other Requirements: Successful completion of basic training in Elizabethtown, PA is required. You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. You must be able to perform essential job functions. Legal Requirement: You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.
    $39k-46k yearly est. 4d ago
  • Integrated Services Specialist

    Neighborhood Health Centers of The Lehigh Valley 4.3company rating

    Service associate job in Bethlehem, PA

    NHCLV is currently seeking to add another Integrated Services Specialist to our Team! The Integrated Services Specialist provides integrated services to patients with identified needs related to psychosocial needs, medical, behavioral health, and opiate use disorder services. This individual will have the ability to work in collaboration with care teams on cases, assess patients and coordinate integrated services to include screenings, assessment, evaluation of needs, care plan development as needed, and linkage to referrals in the health center and community. This individual serves as an advocate and liaison for and on behalf of patients' rights and benefits associated with Compass/Medicaid applications, Affordable Care Act, PENNIE, as needed along with any other referral system. This is not a full job description. Location and hours are according to patient needs and include evening and Saturday hours. Qualifications * Must have at least two years' experience in Public Health, Outreach, Social Work or related field. * Working knowledge of the PENNIE, CHIP, and the COMPASS benefit application is preferred. * Degree in Social Work, Public Health, Public Administration, or similar field from an accredited college or university preferred. * Strong oral and written communication skills. * Ability to work effectively and professionally in a fast-paced environment. * Knowledge of and ability to work and engage with the uninsured, under-served and under-represented populations. * Must have strong computer skills. * Spanish and English bilingual strongly preferred NHCLV offers an excellent benefit package for full-time employment that offers medical, dental, vision, 8 paid holidays, PTO, a 403b Retirement plan and Employer paid Life, STD and LTD after one year of employment. If you have the skills and experience listed and are looking for a great agency to work at where you can make a difference in the community you serve, this might be a great fit for you! Please apply to find out more information. PA Child Abuse, PA Criminal and FBI Clearances.
    $40k-58k yearly est. 24d ago
  • Customer Service Center Representative (Call Center)

    QNB Bank 4.2company rating

    Service associate job in Quakertown, PA

    Job Description FUNCTION: The Customer Service Center Representative is responsible for providing exemplary customer service to incoming callers through various delivery channels, including the telephone and internet. GENERAL DUTIES AND RESPONSIBILITIES: Models Q2 Service and Sales programs with creativity and energy such that goals are achieved, and quality standards are met or exceeded. Takes personal initiative and is a positive example for others to emulate. Builds customer relationships by being accountable for representing QNB to the customer in a courteous, confidential, and professional manner, and for providing prompt efficient and accurate service in processing transactions through consultative selling and cross-selling in a positive manner. Evaluates customer needs through the use of open-ended questions and refers customers to the appropriate resource. Opens, closes, and services every type of deposit product. Completes consumer loan applications. Must have strong QNB product knowledge and actively champion QNB Service and Sales, referral and product campaigns. Completes assigned compliance training in a timely manner and demonstrates ability to apply training to their duties and responsibilities. Assumes additional job-related duties as requested. REQUIRED TRAINING, EXPERIENCE, AND EDUCATION: Successful experience working with customers and co-workers. Must complete basic CSR training within the first 6 months of employment. Must complete CSR requirement checklist within 12 months of hire. Communication skills that model QNB's sales efforts; including the ability to identify and fulfill customers' current and future needs. Requires excellent reading, writing and arithmetic skills. Completion of high school, vocational training or equivalent. Fulfill QNB compliance in operations and security procedures by adhering to government regulations, QNB policy, and established procedures. Must successfully complete ABA Banking Fundamentals within the first year of employment. Must fulfill re-certification requirements for CSR annually. DESIRABLE KNOWLEDGE, ABILITIES, AND SKILLS: Operate standard office and phone equipment, including an adding machine, possess keyboarding and standard computer skills (i.e. Outlook, Word, Excel). Previous or current banking experience. DEPARTMENT HOURS: 8:00 a.m. to 7:00 p.m. Monday through Friday 8:30 a.m. to 4:00 p.m. Saturday
    $30k-34k yearly est. 27d ago
  • Zamboni Operator | Part-Time | PPL Center

    Oak View Group 3.9company rating

    Service associate job in Allentown, PA

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Zamboni Operator will perform general labor duties as assigned. Duties included but not limited to building conversions for various events, familiarity with all aspects of facility operations and maintenance in addition to ice making, ice maintenance and repair. This role will pay an hourly rate of $14.00 to $19.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until April 10, 2026. Responsibilities Responsible for occasional maintenance and repair of rink equipment to include, but not limited to: Zamboni, dasher system, subfloor, tempered glass, acrylic glass, safety netting, Jet Ice systems, edgers, goal nets, etc. Work with the facilities department to provide optimal ice conditions for all ice events. Oversee aspects of ice installation and removal. Assist operations department to expedite event conversions. Other duties as assigned. Qualifications Must be a trained operator for Zamboni Ice Resurfacing machines Solid understanding of OSHA rules and regulations Must be comfortable working in very cold or very hot conditions for long periods of time Must be able to stand, bend and stoop for long periods of time Must be able to climb stairs/ladder Ability to adhere to building policies and event requirements Ability to read and follow verbal and written instructions as well as communicate effectively with other in both oral and written form Must be able to work long irregular hours to include nights, weekends, and holidays Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
    $14-19 hourly Auto-Apply 11d ago

Learn more about service associate jobs

How much does a service associate earn in Bethlehem, PA?

The average service associate in Bethlehem, PA earns between $28,000 and $96,000 annually. This compares to the national average service associate range of $23,000 to $63,000.

Average service associate salary in Bethlehem, PA

$52,000

What are the biggest employers of Service Associates in Bethlehem, PA?

The biggest employers of Service Associates in Bethlehem, PA are:
  1. Food Giant
  2. Lowe's Companies
  3. Morgan Stanley
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