Service associate jobs in Blue Springs, MO - 1,105 jobs
All
Service Associate
Customer Service Advisor
Service Specialist
Service Officer
Customs Consultant
Service Consultant
Customer Service Agent
Sales And Service Associate
Customer Service Specialist
Call Center Supervisor
Customer Retention Specialist
Customer Service Specialist
Royal Mechanical Services
Service associate job in Overland Park, KS
The Customer Service Specialist is responsible for managing contracted facilities work for our growing number of enterprise retail clients. This individual requires experience with service requests in a facilities management, call center, insurance, or similar work environment. The work is highly transactional with the core responsibility of coordinating client service requests with ROYAL subcontractors and vendors. The work includes the execution and management of on-demand service orders, scheduled services, and contracted project work.
Requirements:
High school diploma or equivalent is required; college degree preferred.
3 - 5 years+ of customer service experience is required.
1 - 2 years+ of project management experience required.
1 - 2 years+ of work experience in facilities management, call center, insurance claims or similar.
Knowledge of the U.S. retail and facilities industries is preferred.
Experience with facilities management software such as Corrigo, FacilitySource, or ServiceChannel is preferred.
Skills, Knowledge, Abilities:
Working knowledge of retail facilities service delivery processes and systems.
Process and project management skills.
Strong understanding and efficiency using Microsoft Office Suite, emphasis on Excel.
Computer database management and data entry skills.
Effective planning and organizational skills.
Effective written, electronic, and interpersonal skills.
Client communication and relationship skills.
Subcontractor and vendor management skills.
$27k-35k yearly est. 2d ago
Looking for a job?
Let Zippia find it for you.
Call Center Supervisor - 249488
Medixβ’ 4.5
Service associate job in Overland Park, KS
Patient Support Center Supervisor
Schedule: Monday-Thursday 8:00 AM - 5:00 PM, Friday 8:00 AM - 3:30 PM
About the Role
The Patient Support Center Supervisor plays a key role in managing the daily operations of the Patient Assistance Center. This individual is responsible for supervising staff, ensuring compliance with internal procedures, and maintaining high levels of customer satisfaction. The Supervisor must lead by example, demonstrating strong leadership, motivation, and training capabilities.
Key Responsibilities:
Overseeing team of 8-10 collectors
80% coaching, training, and managing staff
20% taking calls to assist with volume or process auditing
Hire, train, and coach representatives to maximize performance and productivity.
Assign daily tasks, manage workflow, and step in to assist with calls when needed.
Monitor team metrics including call times, unavailable time, wrap-up time, and collection commitments.
Identify workflow issues and propose solutions to management.
Foster a positive, motivating, and high-performing work environment.
Maintain compliance with department procedures and policies.
Perform other duties as assigned by management.
Required Qualifications:
High school diploma or equivalent.
Experience as a frontline production employee, such as a collections representative.
Prior experience in medical billing preferred.
Proficiency with Microsoft Office and Windows-based applications.
Preferred Qualifications:
First-party collections experience.
Previous supervisory experience in a collections or call center environment.
Background in healthcare or medical collections.
Why Join Us:
High-investment leadership culture: management values opinions from all levels.
Opportunity to coach and develop a strong team of professionals.
Structured 90-day ramp-up plan with hands-on training and co-management support.
Fun, engaging environment with contests and team-building initiatives.
*
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
*
As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
$30k-36k yearly est. 5d ago
Counter Sales & Service Associate
Style Crest Enterprises Inc. 4.4
Service associate job in Lenexa, KS
Are you someone who enjoys helping customers, thrives in a fast-paced environment, and is excited by the opportunity to grow your career? Royal Durham Supply , a Style Crest company, is seeking a Counter Sales Associate who not only excels at serving customers but is also eager to learn and develop into an HVAC Install Service Coordinator role.
This position starts with customer-focused counter sales responsibilities, such as assisting walk-in customers, processing orders, and keeping store operations running smoothly. Over time, with training and support, the right candidate will expand into scheduling, logistics, and coordination of installation services, working closely with our HVAC team to build a career in service coordination.
Royal Durham has been a leading distributor of high-quality products for the manufactured housing industry since 1964. With over 50 years of dedication to excellence, we are committed to delivering exceptional products and service to the mobile home sector. At Royal Durham Supply, our focus is simple: ensuring customer satisfaction by prioritizing our customers in everything we do.
Responsibilities
Initial Counter Sales Focus
Provide excellent customer service at the counter, including answering product questions, preparing quotes, and finalizing sales.
Accurately pull and stage orders for customer pickup, ensuring timely service.
Assist customers in safely loading products into their vehicles.
Collaborate with the sales team to support promotional efforts, upsell opportunities, and service needs.
Receive and verify inbound shipments; process inventory and maintain accurate stock levels.
Keep counter displays clean, organized, and up to date with current products.
Support warehouse operations such as picking, stocking, and transfers as needed.
May be required to occasionally drive a company vehicle to pick up or deliver materials.
Other duties as assigned.
Growth Responsibilities for the Installation Service Coordination Path
Coordinate HVAC installation projects, including scheduling, dispatching, and tracking progress to ensure timely completion.
Work closely with the HVAC installation and service team to align technicians and subcontractors on daily priorities.
Communicate proactively with customers, technicians, subcontractors, and internal teams to confirm appointments and resolve issues.
Assist in preparing and processing installation paperwork, permits, inspections, billing, and warranty claims to support smooth project execution.
Maintain accurate records of equipment, inventory, and vehicle service schedules to keep the team organized and efficient.
Partner with managers and the HVAC team to identify opportunities for improving workflow, efficiency, and service delivery.
Develop strong organizational and administrative skills to support the team in delivering a seamless customer experience from scheduling through project completion.
Requirements
High school diploma or equivalent.
Prior sales or customer service experience preferred.
Strong communication and interpersonal skills with a customer-first attitude.
Ability to learn and use point-of-sale, scheduling, and inventory systems (basic computer skills required).
Organized and detail-oriented, with interest in developing into a coordination/administrative role.
Willingness to support physical aspects of the job (lifting and moving materials, operating equipment with training).
Must have a valid driver's license and satisfactory MVR driving history.
Benefits
Health Care Plan (Medical, Dental & Vision)
Life Insurance (Basic, Voluntary & AD&D)
Vacation & Personal Time
Short Term & Long Term Disability
401K with Company Match
Paid holidays
Royal Durham Supply, a Style Crest company, is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. We ensure fair treatment in all aspects of employment, including recruitment, hiring, training, promotion, and compensation. Our commitment to diversity and inclusion fosters a workplace where every individual is valued and respected.
$64k-77k yearly est. Auto-Apply 9d ago
Customer Retention Specialist - State Farm Agent Team Member
Nicholas Mortallaro-State Farm Agent
Service associate job in Grain Valley, MO
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
ABOUT US: At our top-performing insurance and financial services agency, we believe in a work hard, play hard culture where fun and productivity go hand in hand. Our team is driven, goal-oriented, and passionate about delivering world-class customer service while ensuring our clients are properly protected.
We pride ourselves on fostering an environment that supports professional development and personal growth. Here, youll find ample opportunities for advancement as we are committed to helping our employees achieve both their career aspirations and individual goals.
Join us if youre ready to be part of a dynamic, supportive team that values excellence, collaboration, and a balanced approach to work and life.
You May Be a Great Fit as a Customer Retention Specialist at Mortallaro Insurance Agency, Inc If:
Youre the person people call first when life goes sideways - calm, steady, and ready to help.
You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
Youre a natural relationship-builder who earns trust quickly and keeps it.
You listen first, then guide, making customers feel understood while confidently recommending solutions.
Youre compassionate under pressure and can guide someone through their worst day with clarity and empathy.
Location Address: 401 SW Eagles Parkway, Grain Valley, Mo 64029
At Mortallaro Insurance Agency Inc, were here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether were helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, youll fit right in with us.
Seeking a Customer Retention Specialist to support ongoing customer relationships and contribute to office growth. This position focuses on outreach, policy renewals, and relationship maintenance.
Responsibilities
Communicate with existing customers regarding renewals and coverage options.
Review accounts and assist with updates or changes as needed.
Identify opportunities to enhance customer satisfaction and engagement.
Maintain accurate records and documentation of interactions.
Collaborate with team members to meet retention and outreach objectives.
Qualifications
Strong interpersonal and problem-solving abilities.
Effective communication and listening skills.
Detail-oriented with a focus on customer experience.
Previous experience in customer service or account management preferred.
Must be able to obtain applicable state insurance licenses.
$26k-33k yearly est. 12d ago
Customer Experience (CX) Consultant
Andrew Reise
Service associate job in Overland Park, KS
Join a growing consulting company that is fun, flexible and passionate about helping our clients (some of the world's most recognizable brands) define and realize business benefits through strategy, research, best practices, process improvements, and tools.
We are seeking a versatile Customer Experience Consultant who combines a passion for customer experience with strong analytical skills. The ideal candidate is a strategic thinker and a hands-on executor, equally comfortable leading client workshops, conducting qualitative interviews, analyzing voice of the customer (VoC) feedback, and developing data visualizations that bring insights to life.
Responsibilities (other duties may be assigned)
Customer Experience Strategy
Lead and support CX engagements, including journey mapping, current state assessments, and roadmap development.
Participate in executive interviews, employee/customer focus groups, and client workshops to discover challenges and define future-state experiences.
Identify CX opportunities using VoC, customer behavior data, and industry benchmarks.
Develop and deliver client-facing materials including CX roadmaps, governance frameworks, and communication strategies.
Define KPIs and success measures for customer experience initiatives.
Data Analysis & Insights
Collect, clean, and process structured/unstructured data from multiple sources (surveys, CRM, operational data).
Perform Exploratory Data Analysis (EDA) to identify patterns and trends relevant to CX.
Create dashboards and reports in Excel or data visualization tools to support storytelling and decision-making.
Analyze qualitative data using synthesis techniques to generate actionable insights and support strategic decision-making
Apply statistical techniques to support recommendations.
Translate insights into compelling stories that influence client decisions.
Qualitative Research
Conduct qualitative research studies, including in-depth interviews and focus groups to uncover user needs, motivations, and behaviors.
Analyze qualitative data using thematic coding and synthesis techniques to generate actionable insights and support strategic decision-making.
Develop discussion guides, and stimuli to support exploratory, concept testing, or journey-mapping research.
Collaborate with stakeholders to translate research findings into compelling research reports with key insights and actionable recommendations.
Cross-Functional Consulting
Collaborate with business, product, and IT stakeholders to align customer strategies with data capabilities.
Identify and resolve data quality issues impacting business insights.
Balance multiple projects while delivering high-quality, on-time deliverables.
Ability to work independently and be resourceful.
Contribute to proposal development and client presentations as needed.
Qualifications to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's or Master's degree from an accredited college or university.
4+ years of experience in consulting, customer experience, or strategy.
2+ years of experience in data analysis, business intelligence, or data storytelling.
Experience conducting or supporting primary and secondary customer research.
Strong written and oral communication skills.
Advanced Proficiency in Microsoft Excel, PowerPoint, and visualization tools.
Understanding of survey methodologies, sampling, and data weighting.
Understanding of statistical methods.
Experience with VoC and/or Experience Management platforms (e.g., Qualtrics, Medallia) preferred.
Willingness to travel up to 50%.
This is a full-time salaried W2 position with our company, including very competitive benefits and a great team to work with!
Salary Range: $90,000 - $110,000
Andrew Reise Consulting is a leading provider of customer experience solutions. We are committed to helping clients align their product and service delivery experience with the wants, needs and expectations of their customers. We work with clients to build customer experience strategies tailored to enhance the full customer lifecycle. Our strategy development offering is built on decades of experience working with Fortune 500 companies across industries to grow broader, deeper and longer customer relationships.
Our strategies and solutions are designed to put clients first and deliver practical solutions to improve their bottom-line. We start with strategy, but recognize the value of excellence in delivery. Our experienced consultants anticipate critical situations and are prepared to combat the typical pitfalls of customer experience programs. Above all else, we believe in solving problems, and are prepared to take on the most complex issues standing in the way of our client's customer experience goals.
Andrew Reise is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination.
$90k-110k yearly 60d+ ago
Airport Customer Service Agent
GAT 3.8
Service associate job in Kansas City, MO
GAT Airline Ground Support is seeking dynamic, capable, and dependable individuals to join our team of aviation professionals. You are just one step away from beginning your new career. Don't miss this great opportunity. Compensation & Benefits: Competitive pay starting at 17.00 per hour
Flight Benefits
Company-provided uniforms
Daily pay options
Paid training
401(k) matching
Opportunities for career advancement into leadership roles and other positions within the company
Position Overview:
As a Customer Service Agent, you will serve as the first point of contact for passengers, playing a vital role in creating a positive airport experience. This position requires a professional demeanor, excellent communication skills, and the ability to work efficiently in a fast-paced environment with strict time constraints. You will be responsible for ticketing, checking in passengers, escorting them to and from the aircraft, and addressing any customer concerns or complaints. Proficiency in using computer systems and providing outstanding customer service is essential. This position may require you to work with multiple carriers and perform additional duties as assigned.
Key Responsibilities:
Greet and assist customers promptly, courteously, and professionally both in person and over the phone.
Announce incoming and outbound flights clearly and accurately.
Accurately process credit card and personal check transactions, ensuring all collections are properly accounted for and airline close-out procedures are followed.
Accept and process checked baggage weighing up to 100 lbs. and place it on the appropriate conveyor belts for further handling.
Operate jetways to ensure they are in the proper position prior to aircraft arrival, and assist with the safe opening, closing, and securing of aircraft doors.
Utilize airline computer systems to provide accurate flight information, process ticketing and boarding documents, record lost or damaged baggage, and manage cargo tracking.
Escort unaccompanied minors and disabled passengers throughout the airport as needed, ensuring their safety and comfort.
Work independently, manage tasks without direct supervision, and consistently meet service standards.
Display a professional and positive image, adhering to company grooming and uniform standards at all times.
Perform other duties as assigned, which may include assisting with other carriers or tasks in response to operational needs.
Requirements:
Must be at least 18 years of age.
Must have a high school diploma or equivalent (GED)
Strong attention to detail and accuracy in handling transactions, baggage, and flight information.
Must be able to read, speak, and understand the English language fluently.
Ability to stand for extended periods (up to 4 hours at a time) and work in a physically demanding environment.
Must possess excellent communication skills, with the ability to engage with passengers in a professional, friendly, and courteous manner in person and over the phone.
Proficiency with entry-level computer systems and technology to manage flight information and process transactions.
Ability to lift and move items weighing between 50-70 lbs. occasionally.
Flexibility to work nights, weekends, and holidays as required by operational needs.
Must pass an extensive post-offer, pre-employment background check, including fingerprinting and a criminal history record check as mandated by federal law.
Must successfully complete and pass a pre-employment drug test.
Equal Opportunity Employer Statement:
GAT Airline Ground Support is an equal opportunity employer that makes hiring decisions based on business needs and the best-qualified candidates available. We do not discriminate in our hiring practices based on any protected category. Employment with GAT Airline Ground Support is contingent upon the successful completion of a drug screen, a clean driving record, a 10-year criminal history check, and proof of high school or GED completion.
$25k-32k yearly est. 6d ago
Immigration Services Officer
Department of Homeland Security 4.5
Service associate job in Overland Park, KS
Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud.
If you're ready to help safeguard the nation's immigration system and combat immigration fraud, review the
$71k-104k yearly est. 6d ago
Sales & Service Consultant, Kansas City KS
A1 Garage Door Service
Service associate job in Kansas City, KS
Job Description
A Career Where Sales Meet Skilled Work
If you love closing deals and building relationships, but also don't mind rolling up your sleeves, this role is built for you.
At A1 Garage Door, our Sales & Service Consultants combine consultative sales with hands-on mechanical work. You'll meet homeowners who already need service, win their trust, recommend the right solution, close the sale-and then perform the repair yourself.
No garage door experience? We'll train you in every mechanical skill you need to succeed.
What Makes This Role Different
π° Uncapped commissions: First-year earnings typically $90K-$150K+.
π Your performance drives your paycheck-top performers routinely hit six figures.
π Company vehicle (wrapped) + gas card-your mobile office.
π§° All tools provided.
π₯ Medical, dental, vision & 401k.
π Paid time off + weekly pay.
π 6 week paid training program. (2 weeks are in market, and 4 weeks at our Phoenix, AZ Training Academy. Flights & lodging covered).
π One thousand dollar bonus when you graduate and launch in your market.
What You'll Actually Do
This is a sales role first, but you'll also get your hands dirty. Every day you will:
Sell
Meet homeowners on scheduled service calls.
Build trust quickly, explain options clearly, and close repair or upgrade sales.
Repair
Replace springs, rollers, motors and other door components.
Install keypads, run wiring, and adjust equipment for proper function.
Lubricate and test equipment to ensure smooth operation.
Use basic hand and power tools to complete the work you sell.
Serve
Deliver an outstanding customer experience that earns repeat and referral business.
Collect payments and document each job.
Who Thrives Here
Sales pros from industries like auto, RV, solar, roofing, real estate, or hospitality-anywhere your income depended on performance.
Relationship builders who love helping people and can explain technical info simply.
Hands-on doers who enjoy working with tools and aren't afraid of physical work.
Weather-ready professionals who can handle hot or cold garages.
Competitive, self-motivated individuals hungry for a six-figure + career.
What We Require
Valid driver's license (3+ years driving record)
Ability to lift 75 lbs., bend, climb, kneel, and work in varying temperatures.
Criminal background check and drug test (THC excluded).
Basic comfort with navigation apps, Google tools, tablets, and software.
Reading and basic math skills for measurements and payments.
Minimum of 1 year in consultative sales
Not the Right Fit Ifβ¦
β You want a M-F, 9-5 desk job. We operate 7 days a week.
βYou're the pushy type. Our next customer may be your mom.
β You're uncomfortable interacting directly with customers.
β You dislike physical, hands-on work
π If you're a sales-minded professional ready to pair consultative selling with mechanical know-how and earn six figures while doing it-apply today and start your career with A1 Garage Door Service!
#INDA1
Benefits and other cool stuff:
Β· Medical, dental, vision, 401K
Β· Paid Time Off
Β· Weekly Pay
Β· Internal Promotion opportunities
Β· Company swag
(Please note: benefits are not available for part time, temporary or contract roles)
A1 Garage Door (and affiliate companies) provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.
Compensation Range: $90K - $150K
$90k-150k yearly 6d ago
Customer Service Teammate
Go Car Wash
Service associate job in Lees Summit, MO
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation.
Our Teammates in this role typically earn $17.00/hour, which includes a base pay of $15.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities, and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
$15-17 hourly 60d+ ago
Customer Service/Service Advisor
Pump & Pantry Sales Associate/Customer Service In Kearney, Nebraska
Service associate job in Edgerton, KS
The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about Boss Shops range of services and contacting customers to update them about their vehicle's repair status.
Pay Range: $16.00 - $25.00 per hour depending upon qualifications and experience.
Bosselman has many benefits to offer you that you will not find anywhere else like:
Paid vacation
401K and matching contributions
Health, dental and vision insurance
Short and long term disability insurance
Life insurance
A clearly defined path for growth
On-demand pay with PayActiv (access to earned but not yet paid wages)
And much more!
Bosselman offers on-demand pay (access to earned but not yet paid wages) through:
Responsibilities
Greets customers promptly and provides friendly competent customer service.
Coordinates the service center's scheduling and workflow.
Service writes for the location including but not limited to, creating estimates and work orders, finalizing payments, following all cash handling policies, and parts order and collecting for all jobs.
Answers customer questions about service outcomes and consults with the Technicians as needed.
Understands marketing and sales strategies to finalize all transactions.
Consults with Technicians about needed repairs and communicates those needs with the customer.
Comprehends the industry needs by increasing knowledge of products and services.
Understands the customer's need and be able to communicate those needs to the Technicians and vice versa.
Responsible for keeping all customer facing items cleaned, stocked, and up to date.
Responsible for receiving merchandise, stocking, and updating pricing for all showroom products.
Maintains a complete understanding of the Boss Shop Warranty process.
Assigns work to all technicians within the guidelines of the company.
Practices and adheres to all company safety policies and procedures to ensure a safe environment for employees and customers.
Reports for work in a timely manner when scheduled.
Additional Job Duties:
Assists with other duties as assigned.
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Qualifications
Education and/or Experience (include certs or licenses needed):
Retail or guest service experience preferred.
Minimum Qualifications:
Valid Driver's license and insurable to drive.
Able to maintain working knowledge of parts inventory.
Able to complete the Service Advisor New Team Member Training within the first 90 days of employment.
Able to work on the computer system efficiently.
Ability to read, write and perform math skills.
Must possess a positive, enthusiastic attitude.
Must be flexible with the ability to adapt to change when required.
Demonstrates excellent communication skills.
Ability to work a flexible schedule to meet the needs of the business, may require weekends and evenings.
Must have reliable transportation and phone.
Must be able to communicate in English. - IF APPLICABLE
Able and willing to deliver friendly, courteous, and prompt customer service.
Able and willing to work cooperatively with other team members.
Physical Requirements: The physical demands described here are representative of those that must be met by the Service Advisor to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodation does not create undue hardship for the Company.
The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk, and hear; occasionally sit, climb, or balance, stoop, kneel, crouch or crawl.
$16-25 hourly Auto-Apply 60d+ ago
Community Service Specialist
Firstservice Corporation 3.9
Service associate job in Kansas City, MO
The Company: As the leading residential property management company in North America, we work hard to help communities thrive. Our dedication, responsiveness and integrity are why thousands of communities across the U.S. and Canada choose FirstService Residential to manage their properties. For more than four decades, communities have counted on FirstService Residential for their Missouri property management needs.
Job Overview:
The Community Support Specialist will provide residents, board members, managers, and vendors with information in response to inquiries, concerns, and requests about products and services. In addition, the Community Services Specialist will resolve account questions, complaints, errors, billing, and other queries. The Community Services Specialist may occasionally log and document residents' calls if necessary or directed by management
Essential Duties:
The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included.
* Professionally handle incoming requests from residents, board members, vendors, managers, and regional directors and ensure that issues are resolved both promptly and thoroughly.
* Collaborate directly with property managers, regional directors, internal departments, and associates to ensure a timely resolution of all inquiries.
* Document the appropriate resolution of all interactions within the appropriate systems and applications.
* Resolve all open inquiries within prescribed timelines while meeting all key performance indicators.
* Thoroughly and efficiently gather information from residents, board members, and vendors, accessing their accounts and evaluate their needs, educate them where applicable to prevent the need for future contacts, and document interactions through contact tracking.
* Provide quality service and support in a variety of areas.
* Review and close all homeowner service tickets and open calls in Connect that are not specifically awaiting a Community Association Manager's response.
* Maintain an open line of communication with property managers, regional directors, and internal departments and associates.
* Maintain a balance between company policy and customer benefit in decision-making. Handles issues in the best interest of both customer and company.
* Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer's experience.
* Work cross-functionally to effectively solve client-facing problems.
* Coordinate:
* Assessment and late fees - waive late fees, if appropriate.
* Move in/out - scheduling - including making special arrangements.
* Clubhouse and party room reservations.
* Elevator reservation - including making special arrangements.
* City inspections - including making special arrangements.
* Assit with providing resale documents.
* Assist with homeowner document requests.
* Create and close work orders.
* Additional assignments and duties may be assigned from time to time.
* Prepare for annual meetings, monthly board meetings, and special meetings; attend if requested.
Additional Duties:
* Must maintain regular and punctual attendance to required shifts, meetings, training, an related employment engagements to support position responsibilities and duties. Any alterations to the required schedule must be reviewed and approved, in advance by your supervisor.
* Practice and adhere to FirstService Residential Global Service Standards.
* Conduct business at all times with the highest standards of personal, professional, and ethical conduct.
* Perform or assist with any operations as required to maintain workflow and meet deadlines.
* Ensure all safety precautions are followed while performing the work.
* Follow all policies and standard operating procedures as instructed by management.
* Perform any range of special projects, tasks and other related duties as assigned.
* May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve inquires and issues, and maintain a specified level of knowledge about new developments, requirements, policies, and regulatory guidelines.
Education & Experience:
* Associates degree in business or related field preferred, or equivalent combination of education and experience.
* 2-3 years of customer service experience in a service industry setting.
* Must have strong proficiency in Windows and Microsoft Office, (Outlook, Word, OneNote, Teams, and Excel, etc.)
* Real estate experience a plus.
Knowledge, Skills & Proficiencies:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
* Interact effectively, communicate clearly, and understand meeting the needs of others.
* Excellent organization, planning, motivation, and interpersonal skills.
* Critical thinking, complex problem-solving, judgment, and decision-making ability.
* Must have a strong work ethic and be detail-oriented with excellent multitasking skills.
* Ability to prioritize work, meet deadlines, and work well under pressure.
* Ability to work with sensitive or confidential information.
* Ability to work in a team environment as well as independently and be self-driven.
* Ability to accept feedback and apply feedback to work.
* Ability to learn and navigate new technology platforms.
* Ability to work independently with integrity.
Tools and Equipment Used:
* Computer (MS Office, FirstService Connect, Zendesk) Teams, Smartsheet, Smartwebs
* Telephone/Cell Phone
* Copy/Scanner/Fax Machine/Postage Machine/Shredder/Laminator
Physical Requirements:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
* Ability to maintain focus despite numerous interruptions and surrounding conversations.
* Ability to lift up to 35 pounds.
* Ability to multi-task.
* Able to use hands and arms for calculating, typing, grasping, pulling, etc.
* Able to perform tasks requiring eye-hand coordination.
* Able to squat, kneel, stoop to floor level, walk, and occasionally climb.
* Skilled in effective verbal communication and articulating ideas clearly.
* Able to see objects closely to print; read instructions and recognize numerals.
* Able to disseminate colors.
* Able to sit at a desk for extended periods of time.
* Working on a computer throughout the day (monitor, keyboard, and mouse use)
* Able to concentrate without interruptions.
* Albe to follow instructions and handle occasional stress on the job.
* Occasionally reaches at or above the shoulder height.
* Ability to talk on the pone and work on a computer for long periods of time.
* Ability to work extended/flexible hours occasionally.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.
Travel:
Local travel to work assignments in the Kansas City Metropolitan area. May require meetings at other FirstService Residential offices in Canada and US.
What We Offer:
As a full-time, non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, and more. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match.
Compensation: $20.00 per hour
Disclaimer:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************.
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.
$20 hourly 6d ago
Test Content Services Specialist
Psi Services 4.5
Service associate job in Kansas City, KS
**Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.
We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.
At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.
Learn more about what we do at: *************************
**About the Role**
The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and
maintenance of certification exams. The Test Content Services Specialist will import
exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's
proprietary item banking and exam delivery software.
- This is a full-time permanent role, with flexible hours around core office availability
Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with
occasional travel for meetings, events and workshops.
**Role Responsibilities**
- Onboard new clients and determine appropriate test setup based on client requirements.
- Intake new exams for existing clients and publish exams according to established timeline requirements.
- Develop and maintain timelines for test publication activities and track progress in project management ticketing software.
- Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately.
- Prepare tests for publication and implement live updates to tests.
- Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients.
- Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems.
- Conduct quality control according to department procedures and address issues.
- Support other Content Management teams with tasks related to test publication.
- Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides.
- Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software.
**Knowledge, Skills and Experience Requirements**
βͺ Bachelor's degree level preferred
βͺ 1+ years' experience exam publication, item bank management and/or database management.
βͺ Strong communication skills required.
βͺ Ability to approach problems with creative problem solving.
βͺ Proficiency with Microsoft Office applications.
βͺ Experience with Jira a plus.
βͺ Experience with XML, HTML and QTI file formats preferred Benefits
At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role.
In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes:
+ 401k/Pension/Retirement Plan - with country specific employer %
+ Enhanced PTO/Annual Leave
+ Medical insurance - country specific
+ Dental, Vision, Life and Short Term Disability for US
+ Flexible Spending Accounts - for the US
+ Medical Cashback plan covering vision, dental and income protection for UK
+ Employee Assistance Programme
+ Commitment and understanding of work/life balance
+ Dedicated DE&I group that drive core people initiatives
+ A culture of embracing wellness, including regular global initiatives
+ Access to supportive and professional mechanisms to help you plan for your future
+ Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$55k yearly 13d ago
Customer Service Advisor
Radius Recycling
Service associate job in Kansas City, MO
Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a βcan doβ selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful.
Essential Functions:
Promote the Pick-n-Pull Safety Culture.
Be a team player. Work as a member of the team to help the team achieve its goals.
Maintain a high level of integrity.
Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions.
Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times.
Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc.
Follow all company policies and procedures.
Identify when customer interaction requires assistance from management.
Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business.
Additional duties as assigned.
Qualifications:
Must work safely at all times.
Must have good people skills with an outgoing friendly positive attitude.
Able to work retail hours including overtime, weekends and holidays.
Must have reliable means of transportation.
Must be able to read, write, and speak in the English language.
Bilingual in Spanish a plus, but not required.
Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts.
Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers.
Previous experience in a retail environment preferred but not required.
Physical Activities Required to Perform Essential Functions:
Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties.
Vision must be sufficient to perform job functions safely as described above.
Able to work on feet (stand and walk) for assigned work shift.
Job Conditions:
Exposure on a regular basis to outdoor weather conditions.
Exposure to occasional noisy conditions and machinery operation.
PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older.
Radius Recycling participates in e-verify for all U.S. new hires.
An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check.
All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees.
As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.
$27k-34k yearly est. 60d+ ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Service associate job in Kansas City, KS
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customer service standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
β’ Experience performing under pressure and handling demanding situations whilst staying calm and patient.
β’ Experience maintaining high levels of accuracy and attention to detail in all tasks.
β’ Experience collaborating with diverse teams to achieve common goals.
β’ Ability to solve complex problems and deliver solutions in a timely manner.
β’ Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
β’ Ability to resolve conflict, ensuring a positive outcome.
β’ Ability to work independently, demonstrating initiative and good decision-making skills.
β’ Strong written English skills to accurately input and record service user information.
Desirable
β’ Experience working with service users with additional needs and adapting to unique requirements.
β’ Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
β’ Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
β’ Ability to listen and engage with service users, understanding their needs and replying appropriately.
β’ Ability to show empathy towards other's experiences and emotions.
β’ Clear, effective and engaging communication skills with service users.
β’ A positive approach to fostering an encouraging environment for colleagues and service users.
β’ Proficient using a variety of digital software applications, and openness to learning new technologies.
β’ Ability to prioritise time and tasks to meet deadlines and achieve objectives.
β’ An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
β’ Ability to adapt to changing environments and needs, being flexible and resilient in situations.
β’ Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
β’ Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
Β£
25,185.00
Maximum Salary
Β£
25,185.00
$28k-33k yearly est. 3d ago
Dealer Services Specialist II (Manheim Kansas City)
Cox Enterprises 4.4
Service associate job in Kansas City, MO
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Dealer Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Buckle Up, Kansas City - Your Next Career Move Is Here!
Love cars? Love people? You might just love this job. We're on the lookout for a Dealer Services Specialist II to join our crew at Manheim, part of the Cox family of businesses.
This isn't your average desk job. You'll be the go-to person for our dealer clients, making sure their auction experience is smooth, professional, and maybe even a little fun. Think of yourself as the pit crew for their auction day - keeping everything running like a well-oiled machine.
Perks? You bet:
* Competitive pay
* Referral bonuses once you're on board
* 30+ days of paid vacation and company holidays per year (from day 1)
* Great healthcare benefits from day 1
* 10 days of free child or senior care through Care.com
* Generous 401(k) with up to 8% company match
* Employee discounts on hundreds of items
* Great coworkers who love being part of a team
At Cox, we believe in being transparent - [click here for our benefits overview].
Here's what you'll be doing:
* Representing the dealer sales lane on sale days
* Promoting Manheim's awesome products and services
* Helping dealers get vehicles ready for auction
* Negotiating bids, consulting on pricing, and offering reconditioning advice
*
* Solving problems and being the friendly face our clients count on
*
Who You Are:
Quick thinker, problem solver, relationship builder - and ready to make every auction day a success.
Minimum:
* A high school diploma or GED and 3 years of experience in a related field. The right candidate could also have a different combination of education and experience, such as a degree or certification in a related discipline or 5 years of experience in a related field.
* A valid driver's license.
* Strong communication and interpersonal skills.
* The ability to perform at a high level and adapt within a fast-paced team environment.
* The ability to sit or stand for prolonged periods of time, perform repetitive tasks and lift up to 15 pounds.
* Vision requirements include being able to see close, far and in color, judge distances and adapt to changes in focus
Preferred:
* 1 to 3 years of auction experience or 2 to 4 years of dealership experience.
* Previous experience in sales support role.
* Bilingual English/Spanish
Cruise into the fast lane with us. Join Cox today!
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$20.1-30.1 hourly Auto-Apply 8d ago
Court Services Officer I - 10th Judicial District
Kansas Judicial Branch
Service associate job in Olathe, KS
K0062825
th
Judicial District, Olathe, KS 66061 Court Services Officer I, grade 36 $ 28.78 hourly Kansas Judicial Branch Benefits State Employment Center - Benefits (ks.gov)
Job Duties: This position will be part of the Court Services Domestic team. Job duties may include Mediation, Conciliation, Expedited Child Interviews or Child Custody Evaluations under the jurisdiction of the District Court.
Conducting custody evaluations and child interviews involves communicating, interviewing, and interacting with parents, children, and other various personal and professional references who have had interaction with the family. You may be expected to conduct home visits as well. You will prepare reports for the Court and make recommendations in the best interest of the child regarding custody, parenting time, or parenting concerns.
Providing Mediation and Conciliation services includes facilitating agreements between parties by providing direction and encouragement, finding creative ways to assist parents in working together towards mutual agreement, and possessing the ability to maintain control of the conversation during times of conflict or disagreement. You will prepare reports for the Courts relative to the service provided.
Required Education and Experience: Bachelor's degree in social services or a related field is required. This position requires attention to detail, strong organizational and time management skills, and computer skills. The desired candidate must demonstrate the ability to maintain calm in stressful situations, work in a fast-paced environment, and possess exceptional writing skills.
The candidate should be able to work independently and as an efficient member of a team. A writing sample will be required.
Preferred qualifications: Current certification in Mediation/Conciliation; experience working with family courts, high conflict families, mediation services or families who are separating or who have separated.
Note: Successful candidate must be able to pass a fingerprint-based criminal background check.
Applications will be accepted until: Open until filled
The Americans with Disabilities Act ensures your right to reasonable accommodations during the employment process. A request for accommodation will not affect your opportunities for employment with the Judicial Branch. If you wish to request an ADA accommodation, please contact [email protected] or by TDD through the Kansas Relay Center at ************ or 711.
THE KANSAS JUDICIAL BRANCH IS AN EEO / AA EMPLOYER
$28.8 hourly Auto-Apply 60d+ ago
Customer Experience (CX) Consultant
Andrew Reise
Service associate job in Overland Park, KS
Job Description
Join a growing consulting company that is fun, flexible and passionate about helping our clients (some of the world's most recognizable brands) define and realize business benefits through strategy, research, best practices, process improvements, and tools.
We are seeking a versatile Customer Experience Consultant who combines a passion for customer experience with strong analytical skills. The ideal candidate is a strategic thinker and a hands-on executor, equally comfortable leading client workshops, conducting qualitative interviews, analyzing voice of the customer (VoC) feedback, and developing data visualizations that bring insights to life.
Responsibilities (other duties may be assigned)
Customer Experience Strategy
Lead and support CX engagements, including journey mapping, current state assessments, and roadmap development.
Participate in executive interviews, employee/customer focus groups, and client workshops to discover challenges and define future-state experiences.
Identify CX opportunities using VoC, customer behavior data, and industry benchmarks.
Develop and deliver client-facing materials including CX roadmaps, governance frameworks, and communication strategies.
Define KPIs and success measures for customer experience initiatives.
Data Analysis & Insights
Collect, clean, and process structured/unstructured data from multiple sources (surveys, CRM, operational data).
Perform Exploratory Data Analysis (EDA) to identify patterns and trends relevant to CX.
Create dashboards and reports in Excel or data visualization tools to support storytelling and decision-making.
Analyze qualitative data using synthesis techniques to generate actionable insights and support strategic decision-making
Apply statistical techniques to support recommendations.
Translate insights into compelling stories that influence client decisions.
Qualitative Research
Conduct qualitative research studies, including in-depth interviews and focus groups to uncover user needs, motivations, and behaviors.
Analyze qualitative data using thematic coding and synthesis techniques to generate actionable insights and support strategic decision-making.
Develop discussion guides, and stimuli to support exploratory, concept testing, or journey-mapping research.
Collaborate with stakeholders to translate research findings into compelling research reports with key insights and actionable recommendations.
Cross-Functional Consulting
Collaborate with business, product, and IT stakeholders to align customer strategies with data capabilities.
Identify and resolve data quality issues impacting business insights.
Balance multiple projects while delivering high-quality, on-time deliverables.
Ability to work independently and be resourceful.
Contribute to proposal development and client presentations as needed.
Qualifications to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's or Master's degree from an accredited college or university.
4+ years of experience in consulting, customer experience, or strategy.
2+ years of experience in data analysis, business intelligence, or data storytelling.
Experience conducting or supporting primary and secondary customer research.
Strong written and oral communication skills.
Advanced Proficiency in Microsoft Excel, PowerPoint, and visualization tools.
Understanding of survey methodologies, sampling, and data weighting.
Understanding of statistical methods.
Experience with VoC and/or Experience Management platforms (e.g., Qualtrics, Medallia) preferred.
Willingness to travel up to 50%.
This is a full-time salaried W2 position with our company, including very competitive benefits and a great team to work with!
Salary Range: $90,000 - $110,000
Andrew Reise Consulting is a leading provider of customer experience solutions. We are committed to helping clients align their product and service delivery experience with the wants, needs and expectations of their customers. We work with clients to build customer experience strategies tailored to enhance the full customer lifecycle. Our strategy development offering is built on decades of experience working with Fortune 500 companies across industries to grow broader, deeper and longer customer relationships.
Our strategies and solutions are designed to put clients first and deliver practical solutions to improve their bottom-line. We start with strategy, but recognize the value of excellence in delivery. Our experienced consultants anticipate critical situations and are prepared to combat the typical pitfalls of customer experience programs. Above all else, we believe in solving problems, and are prepared to take on the most complex issues standing in the way of our client's customer experience goals.
Andrew Reise is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination.
$90k-110k yearly 5d ago
Airport Customer Service Agent
GAT 3.8
Service associate job in Kansas City, MO
As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee.
Responsibilities:
Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person.
Must be able to announce both incoming and outbound flights.
Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures.
Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts.
Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors.
Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information.
Able to stand and work in one location for up to four hours at a time.
You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport.
Work independently without direct supervision.
Requirements:
Must be at least 18 years of age
Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail.
Ability to read, speak, and understand the English language.
Ability to stand for long periods of time
Must possess good communication skills and a friendly, outgoing personality in person and via telephone.
Possess entry-level computer skills
Occasionally lift bags or items weighing between 50 and 70 pounds
Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law
Must be able to work nights, weekends, and holidays
$25k-32k yearly est. 6d ago
Sales & Service Consultant, Kansas City KS
A1 Garage Door Service
Service associate job in Kansas City, KS
A Career Where Sales Meet Skilled Work
If you love closing deals and building relationships, but also don't mind rolling up your sleeves, this role is built for you.
At A1 Garage Door, our Sales & Service Consultants combine consultative sales with hands-on mechanical work. You'll meet homeowners who already need service, win their trust, recommend the right solution, close the sale-and then perform the repair yourself.
No garage door experience? We'll train you in every mechanical skill you need to succeed.
What Makes This Role Different
π° Uncapped commissions: First-year earnings typically $90K-$150K+.
π Your performance drives your paycheck-top performers routinely hit six figures.
π Company vehicle (wrapped) + gas card-your mobile office.
π§° All tools provided.
π₯ Medical, dental, vision & 401k.
π Paid time off + weekly pay.
π 6 week paid training program. (2 weeks are in market, and 4 weeks at our Phoenix, AZ Training Academy. Flights & lodging covered).
π One thousand dollar bonus when you graduate and launch in your market.
What You'll Actually Do
This is a sales role first, but you'll also get your hands dirty. Every day you will:
Sell
Meet homeowners on scheduled service calls.
Build trust quickly, explain options clearly, and close repair or upgrade sales.
Repair
Replace springs, rollers, motors and other door components.
Install keypads, run wiring, and adjust equipment for proper function.
Lubricate and test equipment to ensure smooth operation.
Use basic hand and power tools to complete the work you sell.
Serve
Deliver an outstanding customer experience that earns repeat and referral business.
Collect payments and document each job.
Who Thrives Here
Sales pros from industries like auto, RV, solar, roofing, real estate, or hospitality-anywhere your income depended on performance.
Relationship builders who love helping people and can explain technical info simply.
Hands-on doers who enjoy working with tools and aren't afraid of physical work.
Weather-ready professionals who can handle hot or cold garages.
Competitive, self-motivated individuals hungry for a six-figure + career.
What We Require
Valid driver's license (3+ years driving record)
Ability to lift 75 lbs., bend, climb, kneel, and work in varying temperatures.
Criminal background check and drug test (THC excluded).
Basic comfort with navigation apps, Google tools, tablets, and software.
Reading and basic math skills for measurements and payments.
Minimum of 1 year in consultative sales
Not the Right Fit Ifβ¦
β You want a M-F, 9-5 desk job. We operate 7 days a week.
βYou're the pushy type. Our next customer may be your mom.
β You're uncomfortable interacting directly with customers.
β You dislike physical, hands-on work
π If you're a sales-minded professional ready to pair consultative selling with mechanical know-how and earn six figures while doing it-apply today and start your career with A1 Garage Door Service!
#INDA1
Benefits and other cool stuff:
Β· Medical, dental, vision, 401K
Β· Paid Time Off
Β· Weekly Pay
Β· Internal Promotion opportunities
Β· Company swag
(Please note: benefits are not available for part time, temporary or contract roles)
A1 Garage Door (and affiliate companies) provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.
$90k-150k yearly Auto-Apply 60d+ ago
Immigration Services Officer
Department of Homeland Security 4.5
Service associate job in Lees Summit, MO
Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud.
If you're ready to help safeguard the nation's immigration system and combat immigration fraud, review the
How much does a service associate earn in Blue Springs, MO?
The average service associate in Blue Springs, MO earns between $22,000 and $54,000 annually. This compares to the national average service associate range of $23,000 to $63,000.
Average service associate salary in Blue Springs, MO
$35,000
What are the biggest employers of Service Associates in Blue Springs, MO?
The biggest employers of Service Associates in Blue Springs, MO are: