The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. AUS operates in a very competitive environment and successful Relief CSR m CSR, Driver, Customer Service, Manufacturing
$30k-36k yearly est. 7d ago
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Customer Success Specialist
Insight Global
Service associate job in Boise, ID
We are seeking a dedicated Customer Success Specialist to provide exceptional support for our ERP systems. The ideal candidate will assist customers in troubleshooting and resolving issues related to our ERP software, ensuring a smooth and efficient user experience.
Key Responsibilities:
Provide exceptional customer service to clients via phone, email, and chat.
Handle inbound tickets and phone calls, addressing customer inquiries related to financial accounts and transactions.
Assist customers with their financial inquiries, including account information, transactions, and product details.
Resolve customer issues promptly and effectively, ensuring a high level of satisfaction.
Escalate recurring issues to appropriate agencies for resolution.
Understand and navigate Enterprise Resource Planning (ERP) systems.
Use ServiceNow for ticketing and issue tracking.
Required Skills & Experience
Bachelor's degree 2+ years of experience in customer service or technical support, preferably with ERP systems. Strong understanding of ERP software and its functionalities.
$24k-35k yearly est. 3d ago
Customer Service Associate
Rocket Express 4.1
Service associate job in Meridian, ID
Job DescriptionDo you love interacting with people? Are you enthusiastic about helping others? If so our, full-time Customer ServiceAssociate at Rocket Express located at 1717 W. Island Green Dr., Meridian, ID, is the perfect position for you!
You will bring joy to people's journeys by creating a positive and light-hearted atmosphere where people love to clean their cars. In this customer-focused setting, you will have the opportunity to make a significant impact while earning rewards for outstanding performance!
Pay: $16 / hour + Commission Pay!
Rewards for YOU:
Competitive Hourly Pay
Incentive/Commission Pay
DailyPay.
Get paid daily!
Flexible Scheduling; Morning & Evening Shifts Available
Tuition Reimbursement
Free
Car Washes
Explore your career path, gain valuable experience, and take control of your earning potential by joining an energetic and positive team dedicated to excellence and lifting each other up to be their best. Warm or cold, rain or shine, you will have fun in a team environment where competitions and friendships keep you motivated!
Bring JOY to YOUR Journey and apply today for our full-time Customer ServiceAssociate position! Responsibilities
Welcome and engage with customers in a warm, friendly manner
Engage customers while selling and promoting our Unlimited Wash Club
Safely and efficiently load every vehicle with clear hand signals and a smile
Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests
Maintain all aspects of the site to ensure it runs beautifully
Required Skills
18 years of age or older
Positive attitude
Ability to work flexible hours including weekends and holidays
$16 hourly 22d ago
Sales & Service Consultant, Boise ID
A1 Garage Door Service
Service associate job in Boise, ID
A Career Where Sales Meet Skilled Work
If you love closing deals and building relationships, but also don't mind rolling up your sleeves, this role is built for you.
At A1 Garage Door, our Sales & Service Consultants combine consultative sales with hands-on mechanical work. You'll meet homeowners who already need service, win their trust, recommend the right solution, close the sale-and then perform the repair yourself.
No garage door experience? We'll train you in every mechanical skill you need to succeed.
What Makes This Role Different
💰 Uncapped commissions: First-year earnings typically $90K-$150K+.
🏆 Your performance drives your paycheck-top performers routinely hit six figures.
🚐 Company vehicle (wrapped) + gas card-your mobile office.
🧰 All tools provided.
🏥 Medical, dental, vision & 401k.
🏖 Paid time off + weekly pay.
🎓 6 week paid training program. (2 weeks are in market, and 4 weeks at our Phoenix, AZ Training Academy. Flights & lodging covered).
🎉 One thousand dollar bonus when you graduate and launch in your market.
What You'll Actually Do
This is a sales role first, but you'll also get your hands dirty. Every day you will:
Sell
Meet homeowners on scheduled service calls.
Build trust quickly, explain options clearly, and close repair or upgrade sales.
Repair
Replace springs, rollers, motors and other door components.
Install keypads, run wiring, and adjust equipment for proper function.
Lubricate and test equipment to ensure smooth operation.
Use basic hand and power tools to complete the work you sell.
Serve
Deliver an outstanding customer experience that earns repeat and referral business.
Collect payments and document each job.
Who Thrives Here
Sales pros from industries like auto, RV, solar, roofing, real estate, or hospitality-anywhere your income depended on performance.
Relationship builders who love helping people and can explain technical info simply.
Hands-on doers who enjoy working with tools and aren't afraid of physical work.
Weather-ready professionals who can handle hot or cold garages.
Competitive, self-motivated individuals hungry for a six-figure + career.
What We Require
Valid driver's license (3+ years driving record)
Ability to lift 75 lbs., bend, climb, kneel, and work in varying temperatures.
Criminal background check and drug test (THC excluded).
Basic comfort with navigation apps, Google tools, tablets, and software.
Reading and basic math skills for measurements and payments.
Minimum of 1 year in consultative sales
Not the Right Fit If…
❌ You want a M-F, 9-5 desk job. We operate 7 days a week.
❌You're the pushy type. Our next customer may be your mom.
❌ You're uncomfortable interacting directly with customers.
❌ You dislike physical, hands-on work
🚀 If you're a sales-minded professional ready to pair consultative selling with mechanical know-how and earn six figures while doing it-apply today and start your career with A1 Garage Door Service!
Benefits and other cool stuff:
· Medical, dental, vision, 401K
· Paid Time Off
· Weekly Pay
· Internal Promotion opportunities
· Company swag
(Please note: benefits are not available for part time, temporary or contract roles)
A1 Garage Door (and affiliate companies) provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.
$41k-78k yearly est. Auto-Apply 60d+ ago
Managed Services Associate
Paylocity 4.3
Service associate job in Meridian, ID
Job DescriptionDescription:Description
Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.
While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.
We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.
Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations.
Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us!
In-Office: This is a 100% in-office role based at one of our U.S. office locations (Meridian, ID or Rochester, NY or Schaumburg, IL). Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.
Position Overview
The Managed ServicesAssociate plays a critical role in delivering white-glove support across key Human Capital Management (HCM) functions, including payroll processing, HR data management, and client inquiry resolution. As the frontline of the Managed Services team, this role is responsible for ensuring the accurate and timely execution of recurring services, while providing proactive, high-touch support that exceeds client expectations. This position requires attention to detail, the ability to manage multiple priorities, and a commitment to delivering operational excellence and client satisfaction.
Primary Responsibilities
The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Payroll & HR Data Entry: Maintain and process payroll and HRIS data with a high degree of accuracy and confidentiality across client accounts.
Client Communication: Deliver prompt, clear, and professional communication via phone, email, and ticketing systems; serve as a trusted resource on routine inquiries and procedural guidance.
Ownership & Follow-Through: Proactively manage assigned client workload, ensuring timely follow-up and resolution of open tasks, escalations, and service requests.
Problem Solving: Diagnose and resolve payroll and data discrepancies, leveraging available tools, documentation, and internal expertise to ensure accurate outcomes.
Cross-Functional Collaboration: Liaise with internal teams (e.g., Product Support, Tax, Benefits) to ensure seamless service delivery and resolution of complex issues.
Process Adherence: Ensure full compliance with internal procedures, control protocols, and payroll policies, including client-specific processing requirements.
Payroll Administration: Execute end-to-end payroll tasks including pre-check validations, earnings/deductions auditing, and post-processing confirmations.
Data Maintenance: Manage HR, timekeeping, and pay data updates such as new hires, terminations, rate changes, and PTO adjustments.
Client Issue Resolution: Triage and resolve day-to-day service requests from clients, escalating when appropriate based on scope or complexity.
Knowledge Management: Maintain working knowledge of supported platforms, internal policies, and regulatory requirements relevant to client deliverables.
Quality & Compliance: Perform audits and reconciliation activities to ensure compliance with client contracts, internal standards, and external regulations.
Support Tax Filings: Assist with the preparation, validation, and tracking of payroll tax filings.
Ensure awareness of deadlines, escalate discrepancies, and coordinate with internal teams to resolve tax-related issues.
Education and Experience
Requirements
Bachelor's degree or High School Diploma with a minimum of 2 years of relevant HCM experience
In lieu of a bachelor's degree or 2 years of HCM experience, HS diploma and at least 1 year of demonstrated successful performance in an operations-related role at Paylocity, may be considered
Experience in customer service or previous client interfacing role
Proficiency in Microsoft Office suite
Data accuracy and proficiency
Preferred
CPP, FPC, APA, and/or SHRM-CP certified
Experience in payroll and/or call center environment
Physical Requirements
Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day.
Use of computer and phone systems: The employee must be able to operate a computer, use phone
systems, and type. This includes using multiple software programs and inquiries simultaneously.
Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.
We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.
The pay range for this position is $43,000 - $61,400/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via **************************
Requirements:
$43k-61.4k yearly 25d ago
Test Content Services Specialist
Psi Services 4.5
Service associate job in Boise, ID
**Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.
We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.
At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.
Learn more about what we do at: *************************
**About the Role**
The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and
maintenance of certification exams. The Test Content Services Specialist will import
exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's
proprietary item banking and exam delivery software.
- This is a full-time permanent role, with flexible hours around core office availability
Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with
occasional travel for meetings, events and workshops.
**Role Responsibilities**
- Onboard new clients and determine appropriate test setup based on client requirements.
- Intake new exams for existing clients and publish exams according to established timeline requirements.
- Develop and maintain timelines for test publication activities and track progress in project management ticketing software.
- Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately.
- Prepare tests for publication and implement live updates to tests.
- Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients.
- Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems.
- Conduct quality control according to department procedures and address issues.
- Support other Content Management teams with tasks related to test publication.
- Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides.
- Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software.
**Knowledge, Skills and Experience Requirements**
▪ Bachelor's degree level preferred
▪ 1+ years' experience exam publication, item bank management and/or database management.
▪ Strong communication skills required.
▪ Ability to approach problems with creative problem solving.
▪ Proficiency with Microsoft Office applications.
▪ Experience with Jira a plus.
▪ Experience with XML, HTML and QTI file formats preferred Benefits
At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role.
In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes:
+ 401k/Pension/Retirement Plan - with country specific employer %
+ Enhanced PTO/Annual Leave
+ Medical insurance - country specific
+ Dental, Vision, Life and Short Term Disability for US
+ Flexible Spending Accounts - for the US
+ Medical Cashback plan covering vision, dental and income protection for UK
+ Employee Assistance Programme
+ Commitment and understanding of work/life balance
+ Dedicated DE&I group that drive core people initiatives
+ A culture of embracing wellness, including regular global initiatives
+ Access to supportive and professional mechanisms to help you plan for your future
+ Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$55k yearly 12d ago
Destination Services Consultant
Dwellworks Brand 4.1
Service associate job in Boise, ID
This role combines temporary assignments with a flexible schedule for individuals that are passionate about introducing their city to newcomers! It is an opportunity to provide one-on-one guidance through a mixture of both in-person support as well as virtual.
JOIN OUR TEAM AND MAKE A DIFFERENCE!
Are you a detail-oriented individual who is passionate about your community?
Are you customer service minded and enjoy helping others?
Are you skilled in researching, planning and organizing projects/events?
Are you interested in a professional opportunity that allows you flexibility and autonomy?
If you enthusiastically answered yes to all the above, then a Destination Service Consultant (DSC) opportunity with Dwellworks is a match for you!
This is an assignment-based opportunity. You will be engaged as an independent contractor. Contract assignments can range depending on the specific program selected for the individuals relocating.
Our Destination Services Consultants provide local support and expertise to employees and their families who are being relocated. The DSC provides an array of services for the individuals being relocated such as:
Performing area orientations
Helping to secure housing
Identifying schools for enrollment
Opening bank accounts
Securing a Social Security Number
Obtaining a driver's license
Qualifications
Expert knowledge of city and surrounding areas, including local schools
Possession of a valid driver's license, as the consultants are expected to drive clients in the area in their personal vehicle
Proficient in basic computer applications
A flexible schedule that would accommodate an ad hoc working style
Skills
Excellent verbal and written communication
Ability to research efficiently
Effective at problem-solving
Skilled in time-management
Please note that this opportunity does not pair well with full-time employment due to the ever-changing program needs.
WANT TO LEARN MORE
*******************************
$25k-34k yearly est. 4d ago
Customer Service & Escalations Expert
Landlord Tech Inc. 4.0
Service associate job in Boise, ID
Job DescriptionDescription:
Downtown Boise | Full-Time | In-Office | $20/hr-$22/hr
At OurPetPolicy, we provide property managers with a streamlined platform to track animals on the premises, maintain organized records, and ensure compliance with Fair Housing laws. A key part of our work is verifying reasonable accommodation requests for emotional support and service animals-protecting the rights of those with disabilities while preventing misuse of this benefit by people who do not qualify.
This is not a typical customer service role. When it comes to emotional support and service animals, misconceptions are common. Your job is to provide clarity and guide applicants through the accommodation request process in line with state and federal guidelines. Strong de-escalation skills are essential when applicants are frustrated or confused about the requirements. You'll gain the knowledge and expertise essential for handling and communicating these sensitive and often complex topics.
What You'll Do:
Review and verify accommodation requests - Collect, review, and verify documentation with healthcare providers, and notify tenants when their documentation is not reliable.
Stay organized and coordinate with precision - Collaborate with applicants and residents, property managers, and healthcare professionals to keep requests progressing smoothly.
Communicate with clarity and composure - Whether de-escalating a tense call or answering a quick question, you'll listen actively and guide applicants toward solutions.
Work efficiently with technology - Use a CRM (HubSpot) and our proprietary software to manage applications and track correspondence.
Why Join OurPetPolicy?
Great environment - Work in a beautiful downtown Boise office with floor-to-ceiling windows and views of the city and foothills. Business casual dress code.
Supportive culture - We've built a fun, respectful, and collaborative environment in our Boise office. If you enjoy a light-hearted atmosphere and a team that values hard work, you'll fit right in.
Career growth - Clear path to leadership within the customer experience team.
Meaningful work - Protect fair housing rights while ensuring integrity in the accommodation process.
Perks and Benefits:
21 days of Paid Time Off (PTO) annually.
Paid holidays.
Comprehensive benefits, including Medical, Dental, Vision, HSA/FSA, and Life Insurance.
401(k) plan with company match.
MacBook workstation.
Landlord Tech is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected characteristic.
Note: In accordance with federal law, all new hires must provide proof of identity and eligibility to work in the United States and complete the necessary employment verification process upon hire.
Requirements:
Who You Are:
A strong communicator - Skilled at explaining complex policies with clarity and professionalism, while remaining empathetic and understanding.
Experienced in high-pressure interactions - Background in customer service, collections, service industry, property management, or a similar field.
Tech-savvy and detail-oriented - Comfortable learning new software and maintaining accuracy in documentation.
Team-oriented - Thrive in a collaborative, upbeat office environment.
$20 hourly 15d ago
Customer Service Advisor (Part-Time)
Cobblestone Auto Spa
Service associate job in Boise, ID
Wage: $16.00 + Commissions Essential Functions (Other Duties as Assigned) * Greet every customer with enthusiasm and a warm, welcoming attitude at the point of entry (kiosk, tunnel entrance, or other customer touchpoints) * Identify customer needs through open-ended questions and active listening
* Educate customers on available wash and detail packages, highlighting features, benefits, and value
* Educate customers on available lube/ car preventative maintenance packages, highlighting features, benefits,
and value (select lube center locations only)
* Promote and sell memberships, including Fast Pass and Unlimited programs
* Present and explain current promotions and incentives to encourage additional purchases
* Assist customers with payment transactions at the kiosk and answer general inquiries
* Overcome objections with professionalism and empathy to guide customers to the best solutions
* Maintain a clean, safe, and organized work area, and report any safety or maintenance concerns
* Collaborate with site team members to ensure smooth and efficient site operations including all necessary
duties- varies by business needs
* Performs routine cleaning and maintenance tasks including but not limited to pit cleaning, vacuum bag/ station
cleaning, tunnel upkeep, dumpster cleaning, and removal of debris, to ensure a safe, clean, and operational car
wash environment
* Performs duties as assigned, including operational and cleaning tasks that support site, shop, or store upkeep
* Perform other duties as assigned to support the team and site performance
Education and Experience
* High School Diploma or equivalent preferred, not required
* Prior customer service or sale experience preferred, not required
* Must be able to successfully pass a background check in accordance with company policies and applicable laws
* Must be at least 16 years of age (or older where required by law or safety regulations)
* Valid driver's license preferred (may be required depending on location and responsibilities)
Knowledge, Skills, and Abilities
Knowledge
* Basic understanding of customer service principles and practices
* Familiarity with point-of-sale systems
* Awareness of Spotless Brands' wash services, detain offerings, and membership options
* General knowledge of company policies and operational procedures
Skills
* Excellent communication skills, including active listening and clear, persuasive speaking skills
* Strong customer service and people skills; ability to build rapport quickly
* Sales-minded with the ability to highlight value and drive conversions
* Effective organizational and time management skills
* Ability to multitask in a fast-paced, customer-facing environment
Abilities
* Ability to work independently while remaining team focused
* Ability to remain calm and professional under pressure or high-volume periods
* Ability to adapt communication style to meet different customer needs and personalities
* Ability to operate or learn to operate point-of-sale and kiosk systems
* Physical ability to stand for extended periods, interact with customers outdoors, and perform routine site tasks
* Ability to work flexible hours, including evenings, weekends, and holidays
Physical Requirements
* Ability to walk, stand, and move, often uneven, moving and/ or wet surfaces through site for several hours at a
time
* Ability to stoop, crouch, bend frequently, and constantly using fingers, hands, and arms including occasional
ascending and descending a ladder
* Ability to twist, carry, reach, push, and pull frequently
* Ability to lift and carry 50 pounds without assistance for work-related materials
* Ability to work outdoors and be efficient in all weather conditions
* Ability to work on your feet in a fast-paced, physically active environment
* Must be able to work in an environment with varying noise levels, including loud sounds from machinery, tools,
or high-traffic areas
* Use of personal protective equipment (gloves, eyewear, etc....) as required
* Flexibility to work non-traditional hours, including evenings and weekends, as business needs or emergencies
arise
This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position.
Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any
person authorized to give instructions or assignments.
All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably
accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and
abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, and
abilities.
Spotless Brands and its subsidiaries comply with federal and state disability laws and make reasonable accommodation for
applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or
recruitment process, please contact the Human Resources department and identify the type of accommodation or assistance you
are requesting. Do not include any medical or health information in this email. The Human Resources team will respond to your email
promptly.
Spotless Brands and its affiliate brands are Equal Employment Opportunity (EEO) employers. Spotless Brands invites all qualified
interested applicants to apply for career opportunities. It is the policy of the company to provide equal opportunities to all qualified
applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran,
disabled status or any other protected group status as defined by and subject to applicable federal, state and local laws. We use EVerify to check employment eligibility: ****************************************************************************************** and
***********************************************************************************************
$16 hourly 2d ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Service associate job in Boise, ID
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customer service standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$26k-32k yearly est. 2d ago
Welcome Center Staff - Downtown Boise YMCA
Treasure Valley Family YMCA 4.1
Service associate job in Boise, ID
Our Downtown YMCA is currently seeking Welcome Center Staff to join their team. This individual is responsible for creating a friendly, helpful, welcoming atmosphere for everyone as they enter the Y. The Welcome Center is a fast-paced, highly social environment, that requires computer proficiency and the ability to stand for the duration of your shift. Ideal candidates will be successful multitaskers with excellent customer service and interpersonal communication skills.
Schedule:
This is a part-time position averaging 8-12 hours weekly. Weekday, weeknights and/or weekend shifts will be required. Pay: $13.85-$17.31 depending on experience.
Responsibilities:
* Develop intentional relationships and engage members to deepen their relationship to the Y Cause and support them in meeting the seven Cause Measurement goals.
* Serve as a point of contact for members, staff, volunteers, vendors, and guests, providing accurate information about Y programs, membership, financial assistance, policies, etc., using the Y voice attributes and discretion. Assist in connecting them to appropriate Y staff and programs.
* Use databases and software to create memberships, complete program registration, update member information, and check-in members and guests, maintaining appropriate confidentiality.
* Perform financial transactions accurately and maintain a balanced till.
* Resolve member concerns, resolve conflicts within scope of position, address safety concerns, and follow cancellation-saves procedures.
* Offer financial assistance in response to program and membership inquiries.
* Field and resolve membership concerns and inform supervisor of unusual situations or unresolved issues.
Qualifications:
* Previous customer service, sales, or related experience.
* Basic computer and office skills.
* Must be able to engage others in conversations and make all people feel welcome.
* Ability to respond calmly and quickly to safety and emergency situations.
* Must have good interpersonal and communications skills and be sensitive, adaptable, professional, and articulate when dealing with others.
* Must be able to maintain confidentiality.
Welcoming and Inclusion:
At the Y, we welcome everyone whose behavior adheres to our core values of caring, honesty, respect, and responsibility. We advance our cause by building a stronger and more equitable community where everyone has the opportunity to learn, grow, thrive, and reach their full potential with dignity. The Y is a force for building bridges among all people-regardless of ability, age, birthplace, cultural background, ethnicity, faith, gender, gender identity, ideology, income, race, or sexual orientation. The Y is for all.
How To Apply:
All current YMCA staff must apply through their UKG account, and updated resume and cover letter is recommended
$13.9-17.3 hourly 11d ago
Business Service Officer
15 Ms Investment Mgmt
Service associate job in Boise, ID
Business Service Officers (BSO) are responsible for shaping the future of service by modernizing our client experience through an elevated standard of care. The Business Service Officer (BSO) will report directly to the Complex Business Service Officer (CBSO) and is responsible for the supervision, management of Support Professionals and execution of all business and service functions within the assigned branches. Additional job responsibilities include facilitating communication and training for Service Professionals, partner with Complex Sales and Risk teams to ensure execution in all aspects of the business and further support the CBSO with delivering on service initiatives.
DUTIES and RESPONSIBILITIES:
People Management and Communication
Lead the Branch in executing the organization's strategic priorities by influencing and coaching behavioral change with a focus on consistency, quality, and compliance with Firm policies and procedures
Lead, mentor, and supervise a team of Support and Service Professionals
Promote cross-training, learning, development and recognition of Service and Support Professionals within the Complex
Facilitate the interviewing, selection and onboarding of new hires, including newly recruited Financial Advisors and their Support Professionals
Partner with CBSO and Human Resources regarding all aspects of people management, including annual performance reviews, performance management and conflict resolution
Maintain strong relationships with key partners within the Branch, Complex, Region and Home Office including participation in team meetings, regional and national calls
Consistently conduct Support Professional one-on-one meetings for coaching opportunities, career goal setting, job related activities, firm opportunities and team building; this includes meeting with Advisor teams to address service needs
Manage and oversee Support Professionals coverage for Financial Advisors in the Branch
Identify Support Professional recognition opportunities within the complex through sharing of best practices, success stories and achievements
Promote a branch culture that's consistent with the Firm's core values, including championing diversity and inclusion
Operational Oversight
Manages travel and entertainment expenses for Advisors as well as other firm programs to manage budget tracking and forecasting with adherence to Firm policies
Facilitate and manage resolution of client inquiries/requests
Participate in national calls to lean about new platform changes, policy and procedure updates, share best practices and learn about other timely updates
Identify and implement process improvements to ensure teams are maximizing productivity and driving efficiencies
Additional operational oversight may be required
Administer other duties as delegates by the Complex Business Service Officer
"
EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS:
Education and/or Experience
Bachelor's degree required or equivalent education
Previous industry experience
Active Series 7, 8 (or 9 and 10), and 66 (or 63 and 65)
Other licenses as required for the role or by management
Knowledge/Skills
Effective written and verbal communication skills
Strong attention to detail
Ability to prioritize and resolve complex needs and escalate as necessary
Ability to identify issues and trends in order to anticipate change and provide comprehensive solutions and remedies
Evidence of strong leadership and talent development capabilities
Previous supervisory experience preferred
Exceptional organizational and time management skills
Exceptional conflict resolution skills
Ability to manage relationships, motivate and lead groups of people at various levels throughout the Complex
Knowledge of Firm's Risk & Compliance policies
Ability to think strategically
Reports to:
Complex Business Service Officer
Direct reports:
Support Professionals
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser.
Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
$32k-52k yearly est. Auto-Apply 57d ago
Service Writer
AGRI-Service, LLC 3.7
Service associate job in Marsing, ID
Job Description
SAFETY:
Promote the Safety Culture of Agri-Service.
Attend all safety training both in person and virtual.
Advocate and exemplify safety and safe working habits using proper safety equipment not limited to hand, face, ear and eye protection. (PPE)
Follows company safety policies and procedures on the jobsite, promotes safe behavior with our customers.
Maintains a clean office environment.
Ensures Service vehicles/industrial vehicles/cranes are inspected as required.
Ensures equipment under repair is in a zero-energy state after servicing (Lock out Tag Out).
Handles chemicals in accordance with the Safety Data Sheet (SDS).
Assists in Job Hazard Analysis (JHA) of location and equipment, looks to eliminate or reduce potential hazards.
Identifies potential safety concerns on all makes and types of equipment through walk around inspections and makes corrections as needed.
Communicates with Safety Liaison to identify and address safety concerns.
ESSENTIAL FUNCTIONS:
Assist service department manager/foreman in maintaining an efficient department with a high degree of customer satisfaction.
Open and close all customer paid and internal repair orders including proofreading with a high degree of accuracy.
Open and assist with all phases of warranty work orders including proofreading with a high degree of accuracy.
Follow procedures for quick and efficient handling of warranty items, including tagging and proper storage of warrantable materials.
When necessary, estimate costs and completion times at point of sale and clearly communicate them to the customer.
Review work in progress to ensure quality and timeliness.
Become familiar and efficient with all phases of the computer system for the operation of the service department.
Work with parts employees to secure parts for the technicians in the field.
Help distribute work to the technicians and verify timecards.
Greet customers immediately in a courteous and friendly manner.
Manage telephone calls quickly and courteously.
Occasionally reach out to customers by phone to see if they have service needs.
As needed, assist with collection of payments.
Notify customers of any changes, delays, or additional work needed.
Manage customer complaints reasonably and with a positive attitude.
Maintains good working relationships with staff and other departments.
Works within and promotes corporate vision, mission, and values of the organization.
Performs other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge and use of Microsoft computer products or other comparable systems required.
Proven skills in written and verbal communications, leadership and interpersonal relationship building.
Proven customer service and conflict resolution skills.
Organized with strong planning, time management and efficiency in work completion.
Ability to set and manage priorities.
Strong attention to detail and accuracy.
Must be a self-starter and able to work without supervision.
EDUCATION AND EXPERIENCE:
Proof of high school diploma or General Education Degree (GED).
Valid driver's license and acceptable driving record required.
Must be able to communicate in English (speak, read, comprehend).
Competent in using computer and programs such as Work, Excel, and Outlook.
Prior administrative experience required.
Knowledge of service work, dealership and/or agriculture desired but not required.
PHYSICAL CHARACTERISTICS:
Must be able to sit for long periods of time along with walking, standing, climbing stairs, reaching pushing, pulling, leaning, and twisting.
Must be able to lift 50 lbs.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification.
Pay scale: $16.00 to $27.00 Hourly
Other Benefits:
Med+ HSA >Den+ Vis > 401K >PTO > Holiday Pay > Life Insurance
$16-27 hourly 11d ago
Operations Staff | Part Time | Nampa Civic Center
Oakview Group 3.9
Service associate job in Nampa, ID
Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Operations Staff performs the setup and changeover of the arena on an event-to-event basis in order to ensure complete adherence to the event schedule as-well-as tenant contractual specifications and requirements. Also, assist with cleaning of the arena to help maintain the cleanliness of the building and landscaping. Overnight hours can be expected on occasion.
This role will pay an hourly rate of $15.00 to $16.00.
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
This position will remain open until April 10, 2026.
About the Venue
Nampa Civic Center was built as a community project. The Civic Center is evolving as a professional house hosting conferences for business and providing a stage for the performing arts with a collaborative collection of talented people from the valley.
At the Center, human emotions and culture are best expressed through dance, music and the visual arts within our John Brandt Performing Arts Theater. In our theater, you will find an intimate setting with 640-seats and just 16-rows to view the entertainment. The Nampa Civic Center strives to create memories that last a lifetime.
Responsibilities
Reports to: Operations Manager
* Participate in all aspects of the conversion process for events.
* Setting-up and tearing down flooring, chairs, staging, tables, other furnishings and equipment
* Work extended and/or irregular hours including nights, weekends and holidays, as needed
* Meet the physical demands of this job, which include being able to get in and around the facility (requires personal mobility), bending, lifting, carrying, moving, climbing, working from various heights, and moderate to loud noises
* Follow oral and written instructions and communicate effectively with other in both oral and written form
* Organize and prioritize work to meet deadlines
* Work effectively under pressure and stringent schedule to produce accurate results
* Maintain an effective working relationship with clients, other employees, and patrons encountered in the course of employment
* Service and repair all equipment.
* Check bathrooms, garbage, and building cleanliness.
* Other duties as assigned
* Responsible for correct set up and tear down for events.
* Flexible hours - daytime, late evening, overnight and early morning hours.
* Maintains restrooms in a clean and presentable manner.
* Responsible for keeping all areas in safe, clean condition.
* Keeps front entrance and outside areas clean and trash picked up.
* Responsible for converting the facility from one event to the next.
* Responsible for cleaning and maintaining needs of the facility.
* Additional responsibilities include providing custodial services, including light maintenance duties in and around Nampa Center facilities
Qualifications
* High school diploma or GED is required
* Possess superior interpersonal and strong written and oral communication skills
* Ability to function in a fast-paced, high-pressure environment, handle multiple tasks at one time, meet deadlines
* Must be self-motivated with strong leadership abilities and organizational skills
* Ability to follow written instruction, interpret AutoCAD drawings and blueprints
* Candidates must be able to follow orders explicitly, be capable of working as part of a team, and be able to work well with other individuals. Candidates should be able to work alone if required, and be able to complete tasks up to and including final clean up and putting tools and supplies back to their assigned storage areas.
* Work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) work days and extended number of days
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
$15-16 hourly Auto-Apply 14d ago
Quick Service Specialist
Modern Auto Service
Service associate job in Fruitland, ID
Job Description
STOP working for places that do not value you- Join a Team That Actually Values You! We have a 4 DAY WORK WEEK and no weekends!
If you want a place where your work matters, your team supports you, and your schedule gives you a real life outside of work - welcome to Modern Auto Service!
We believe in People Above All, and Our company needs a Quick Service Specialist - a core role that services our loyal customers, supports shop flow, keeps the facility clean and organized, and ensures every vehicle receives a smooth, efficient, professional experience. This isn't "just a lube job." This is a vital position that keeps the entire shop moving.
What You'll Love About Working Here
$32,000 - $40,000 per year depending on experience
4-Day Work Week (full-time hours with real life balance)
No weekends - ever
Clean, modern, organized shop
Paid Holidays & PTO
Health insurance
Free uniforms
A leadership team that supports and listens
Clear processes and daily structure - no chaos
A strong team culture
Career growth into GS Tech, B-Tech, or advanced roles
What You'll Do
Perform oil services, fluid services, tire installs, and vehicle maintenance
Complete Digital Vehicle Inspections
Keep the shop clean, stocked, and organized
Ensure smooth workflow for the advisors and technicians
Learn and grow with supportive training to help you develop
Whether you're looking for a steady, reliable job or want a foot in the door to grow into more - this is your opportunity.
Ready to go? Apply today or call Kevin confidentially at ************ with questions.
(We mean this - Google "Modern Auto Service" and see what our customers say about us!)
Job Posted by ApplicantPro
$32k-40k yearly 30d ago
Sales & Service Consultant, Boise ID
A1 Garage Door Service
Service associate job in Boise, ID
Job Description
A Career Where Sales Meet Skilled Work
If you love closing deals and building relationships, but also don't mind rolling up your sleeves, this role is built for you.
At A1 Garage Door, our Sales & Service Consultants combine consultative sales with hands-on mechanical work. You'll meet homeowners who already need service, win their trust, recommend the right solution, close the sale-and then perform the repair yourself.
No garage door experience? We'll train you in every mechanical skill you need to succeed.
What Makes This Role Different
💰 Uncapped commissions: First-year earnings typically $90K-$150K+.
🏆 Your performance drives your paycheck-top performers routinely hit six figures.
🚐 Company vehicle (wrapped) + gas card-your mobile office.
🧰 All tools provided.
🏥 Medical, dental, vision & 401k.
🏖 Paid time off + weekly pay.
🎓 6 week paid training program. (2 weeks are in market, and 4 weeks at our Phoenix, AZ Training Academy. Flights & lodging covered).
🎉 One thousand dollar bonus when you graduate and launch in your market.
What You'll Actually Do
This is a sales role first, but you'll also get your hands dirty. Every day you will:
Sell
Meet homeowners on scheduled service calls.
Build trust quickly, explain options clearly, and close repair or upgrade sales.
Repair
Replace springs, rollers, motors and other door components.
Install keypads, run wiring, and adjust equipment for proper function.
Lubricate and test equipment to ensure smooth operation.
Use basic hand and power tools to complete the work you sell.
Serve
Deliver an outstanding customer experience that earns repeat and referral business.
Collect payments and document each job.
Who Thrives Here
Sales pros from industries like auto, RV, solar, roofing, real estate, or hospitality-anywhere your income depended on performance.
Relationship builders who love helping people and can explain technical info simply.
Hands-on doers who enjoy working with tools and aren't afraid of physical work.
Weather-ready professionals who can handle hot or cold garages.
Competitive, self-motivated individuals hungry for a six-figure + career.
What We Require
Valid driver's license (3+ years driving record)
Ability to lift 75 lbs., bend, climb, kneel, and work in varying temperatures.
Criminal background check and drug test (THC excluded).
Basic comfort with navigation apps, Google tools, tablets, and software.
Reading and basic math skills for measurements and payments.
Minimum of 1 year in consultative sales
Not the Right Fit If…
❌ You want a M-F, 9-5 desk job. We operate 7 days a week.
❌You're the pushy type. Our next customer may be your mom.
❌ You're uncomfortable interacting directly with customers.
❌ You dislike physical, hands-on work
🚀 If you're a sales-minded professional ready to pair consultative selling with mechanical know-how and earn six figures while doing it-apply today and start your career with A1 Garage Door Service!
Benefits and other cool stuff:
· Medical, dental, vision, 401K
· Paid Time Off
· Weekly Pay
· Internal Promotion opportunities
· Company swag
(Please note: benefits are not available for part time, temporary or contract roles)
A1 Garage Door (and affiliate companies) provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.
Compensation Range: $90K - $150K
$41k-78k yearly est. 6d ago
Managed Services Associate
Paylocity 4.3
Service associate job in Meridian, ID
Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.
While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.
We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.
Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations.
Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us!
In-Office: This is a 100% in-office role based at one of our U.S. office locations (Meridian, ID or Rochester, NY or Schaumburg, IL). Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.
Position Overview
The Managed ServicesAssociate plays a critical role in delivering white-glove support across key Human Capital Management (HCM) functions, including payroll processing, HR data management, and client inquiry resolution. As the frontline of the Managed Services team, this role is responsible for ensuring the accurate and timely execution of recurring services, while providing proactive, high-touch support that exceeds client expectations. This position requires attention to detail, the ability to manage multiple priorities, and a commitment to delivering operational excellence and client satisfaction.
Primary Responsibilities
The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Payroll & HR Data Entry: Maintain and process payroll and HRIS data with a high degree of accuracy and confidentiality across client accounts.
* Client Communication: Deliver prompt, clear, and professional communication via phone, email, and ticketing systems; serve as a trusted resource on routine inquiries and procedural guidance.
* Ownership & Follow-Through: Proactively manage assigned client workload, ensuring timely follow-up and resolution of open tasks, escalations, and service requests.
* Problem Solving: Diagnose and resolve payroll and data discrepancies, leveraging available tools, documentation, and internal expertise to ensure accurate outcomes.
* Cross-Functional Collaboration: Liaise with internal teams (e.g., Product Support, Tax, Benefits) to ensure seamless service delivery and resolution of complex issues.
* Process Adherence: Ensure full compliance with internal procedures, control protocols, and payroll policies, including client-specific processing requirements.
* Payroll Administration: Execute end-to-end payroll tasks including pre-check validations, earnings/deductions auditing, and post-processing confirmations.
* Data Maintenance: Manage HR, timekeeping, and pay data updates such as new hires, terminations, rate changes, and PTO adjustments.
* Client Issue Resolution: Triage and resolve day-to-day service requests from clients, escalating when appropriate based on scope or complexity.
* Knowledge Management: Maintain working knowledge of supported platforms, internal policies, and regulatory requirements relevant to client deliverables.
* Quality & Compliance: Perform audits and reconciliation activities to ensure compliance with client contracts, internal standards, and external regulations.
* Support Tax Filings: Assist with the preparation, validation, and tracking of payroll tax filings.
* Ensure awareness of deadlines, escalate discrepancies, and coordinate with internal teams to resolve tax-related issues.
Education and Experience
Requirements
* Bachelor's degree or High School Diploma with a minimum of 2 years of relevant HCM experience
* In lieu of a bachelor's degree or 2 years of HCM experience, HS diploma and at least 1 year of demonstrated successful performance in an operations-related role at Paylocity, may be considered
* Experience in customer service or previous client interfacing role
* Proficiency in Microsoft Office suite
* Data accuracy and proficiency
Preferred
* CPP, FPC, APA, and/or SHRM-CP certified
* Experience in payroll and/or call center environment
Physical Requirements
* Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day.
* Use of computer and phone systems: The employee must be able to operate a computer, use phone
* systems, and type. This includes using multiple software programs and inquiries simultaneously.
Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.
We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.comopens in a new tab. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.
The pay range for this position is $43,000 - $61,400/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via **************************
$43k-61.4k yearly 15d ago
Utility Service Specialist
Insight Global
Service associate job in Boise, ID
Insight Global is seeking a talented Utility Services Specialist to greet and respond to customer inquiries regarding utility services. You must be able to establish and maintain customer accounts, process payments, and work under general supervision.
The ideal candidate is someone with great customer service experience that is not afraid to ask questions, can pick up new processes quickly, and can be flexible in their work environment.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (****************************************** Og4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (*********************************************************************************************** .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** .
Skills and Requirements
High school diploma or equivalent and three years of experience working in a call center or utility billing environment.
Knowledge of:
General business office, bookkeeping, and telephone etiquette, equipment and procedures
Computer usage including related software
Recordkeeping and filing practices
General customer service techniques
Ability to:
Perform accounting operations
Communicate effectively with sometimes difficult customers and deal with frequent interruptions
Plan, organize, and prioritize work assignments
Interpret and explain regulations, policies, and procedures under adverse conditions
Adjust to changing priorities in a fast-paced call center environment
Communicate effectively in the English language at a level necessary for efficient job performance
Perform all essential functions as assigned by an authorized employee, supervisor, and/or manager with or without reasonable accommodation
Applicants MUST be able to pass a lifetime background check as well as a credit history check. Associate's degree in accounting, business administration or a related field and five years of experience with first and/or third-party collections.
Knowledge of:
Bankruptcy law and related matters
Billing rules, regulations and procedures
Collection procedures and techniques
Process serving regulations and practices and procedures of bankruptcy and district courts
Fair Debt Collection Practices and the Fair Credit Reporting Act
Financial recordkeeping methods, including maintaining, adjusting and making credits and debits to utility accounts
Fiscal recordkeeping
$26k-36k yearly est. 60d+ ago
Customer Service Advisor
Cobblestone Auto Spa
Service associate job in Caldwell, ID
Wage: $16.00 + Commissions Essential Functions (Other Duties as Assigned) * Greet every customer with enthusiasm and a warm, welcoming attitude at the point of entry (kiosk, tunnel entrance, or other customer touchpoints) * Identify customer needs through open-ended questions and active listening
* Educate customers on available wash and detail packages, highlighting features, benefits, and value
* Educate customers on available lube/ car preventative maintenance packages, highlighting features, benefits,
and value (select lube center locations only)
* Promote and sell memberships, including Fast Pass and Unlimited programs
* Present and explain current promotions and incentives to encourage additional purchases
* Assist customers with payment transactions at the kiosk and answer general inquiries
* Overcome objections with professionalism and empathy to guide customers to the best solutions
* Maintain a clean, safe, and organized work area, and report any safety or maintenance concerns
* Collaborate with site team members to ensure smooth and efficient site operations including all necessary
duties- varies by business needs
* Performs routine cleaning and maintenance tasks including but not limited to pit cleaning, vacuum bag/ station
cleaning, tunnel upkeep, dumpster cleaning, and removal of debris, to ensure a safe, clean, and operational car
wash environment
* Performs duties as assigned, including operational and cleaning tasks that support site, shop, or store upkeep
* Perform other duties as assigned to support the team and site performance
Education and Experience
* High School Diploma or equivalent preferred, not required
* Prior customer service or sale experience preferred, not required
* Must be able to successfully pass a background check in accordance with company policies and applicable laws
* Must be at least 16 years of age (or older where required by law or safety regulations)
* Valid driver's license preferred (may be required depending on location and responsibilities)
Knowledge, Skills, and Abilities
Knowledge
* Basic understanding of customer service principles and practices
* Familiarity with point-of-sale systems
* Awareness of Spotless Brands' wash services, detain offerings, and membership options
* General knowledge of company policies and operational procedures
Skills
* Excellent communication skills, including active listening and clear, persuasive speaking skills
* Strong customer service and people skills; ability to build rapport quickly
* Sales-minded with the ability to highlight value and drive conversions
* Effective organizational and time management skills
* Ability to multitask in a fast-paced, customer-facing environment
Abilities
* Ability to work independently while remaining team focused
* Ability to remain calm and professional under pressure or high-volume periods
* Ability to adapt communication style to meet different customer needs and personalities
* Ability to operate or learn to operate point-of-sale and kiosk systems
* Physical ability to stand for extended periods, interact with customers outdoors, and perform routine site tasks
* Ability to work flexible hours, including evenings, weekends, and holidays
Physical Requirements
* Ability to walk, stand, and move, often uneven, moving and/ or wet surfaces through site for several hours at a
time
* Ability to stoop, crouch, bend frequently, and constantly using fingers, hands, and arms including occasional
ascending and descending a ladder
* Ability to twist, carry, reach, push, and pull frequently
* Ability to lift and carry 50 pounds without assistance for work-related materials
* Ability to work outdoors and be efficient in all weather conditions
* Ability to work on your feet in a fast-paced, physically active environment
* Must be able to work in an environment with varying noise levels, including loud sounds from machinery, tools,
or high-traffic areas
* Use of personal protective equipment (gloves, eyewear, etc....) as required
* Flexibility to work non-traditional hours, including evenings and weekends, as business needs or emergencies
arise
This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position.
Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any
person authorized to give instructions or assignments.
All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably
accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and
abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, and
abilities.
Spotless Brands and its subsidiaries comply with federal and state disability laws and make reasonable accommodation for
applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or
recruitment process, please contact the Human Resources department and identify the type of accommodation or assistance you
are requesting. Do not include any medical or health information in this email. The Human Resources team will respond to your email
promptly.
Spotless Brands and its affiliate brands are Equal Employment Opportunity (EEO) employers. Spotless Brands invites all qualified
interested applicants to apply for career opportunities. It is the policy of the company to provide equal opportunities to all qualified
applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran,
disabled status or any other protected group status as defined by and subject to applicable federal, state and local laws. We use EVerify to check employment eligibility: ****************************************************************************************** and
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$16 hourly 6d ago
Quick Service Specialist
Modern Auto Service
Service associate job in Fruitland, ID
STOP working for places that do not value you- Join a Team That Actually Values You! We have a 4 DAY WORK WEEK and no weekends!
If you want a place where your work matters, your team supports you, and your schedule gives you a real life outside of work - welcome to Modern Auto Service!
We believe in People Above All, and Our company needs a Quick Service Specialist - a core role that services our loyal customers, supports shop flow, keeps the facility clean and organized, and ensures every vehicle receives a smooth, efficient, professional experience. This isn't "just a lube job." This is a vital position that keeps the entire shop moving.
What You'll Love About Working Here
$32,000 - $40,000 per year depending on experience
4-Day Work Week (full-time hours with real life balance)
No weekends - ever
Clean, modern, organized shop
Paid Holidays & PTO
Health insurance
Free uniforms
A leadership team that supports and listens
Clear processes and daily structure - no chaos
A strong team culture
Career growth into GS Tech, B-Tech, or advanced roles
What You'll Do
Perform oil services, fluid services, tire installs, and vehicle maintenance
Complete Digital Vehicle Inspections
Keep the shop clean, stocked, and organized
Ensure smooth workflow for the advisors and technicians
Learn and grow with supportive training to help you develop
Whether you're looking for a steady, reliable job or want a foot in the door to grow into more - this is your opportunity.
Ready to go? Apply today or call Kevin confidentially at ************ with questions.
(We mean this - Google "Modern Auto Service" and see what our customers say about us!)
How much does a service associate earn in Boise, ID?
The average service associate in Boise, ID earns between $22,000 and $45,000 annually. This compares to the national average service associate range of $23,000 to $63,000.
Average service associate salary in Boise, ID
$31,000
What are the biggest employers of Service Associates in Boise, ID?
The biggest employers of Service Associates in Boise, ID are: