Customer Service Associate
Service associate job in Raleigh, NC
Starting hiring pay at: $15.50
As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc.
We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us.
Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team!
Qualities of awesome Canes Customer Service Associate:
Team player
Excellent communicator
Happy, Courteous and Enthusiastic
Hard working and attentive
Responsible and dependable
Authentic and genuine
Takes pride in doing a good job
Benefits available for hourly Crew:
Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft Protection
OnePass Gym Membership Program
401(k) With Safe Harbor Employer Match (age 21 & older)
Access to financial advisors for budget and retirement planning
Crewmember Assistance Program
Education assistance
Pet Insurance
Perks & Rewards for hourly Crew:
Paid Time Off*
Closed for all major holidays**
Early closure for company events
Casual Work Attire
Flexible Scheduling
Perkspot Employee Discount Program
*Must satisfy hours requirement per year
**Locations may vary
ESSENTIAL FUNCTIONS OF THE POSITION:
The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lift and carry, push or pull heavy objects up to 50 pounds
Kneel, bend, twist or stoop
Ascend or descend stairs
Reach and grasp objects (including above head and below waistline)
Excellent verbal and written communication
Ability to show up to scheduled shifts on time
Cleaning tables, floors and other areas of the Restaurant
Taking orders from Customers and processing payments efficiently
Follow proper safety procedures when handling and/or preparing food
Ability to multitask
ADDITIONAL REQUIREMENTS:
Must be 16 years of age or older
Provide all Customers with quick and friendly service
Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service
Work under pressure and at a fast pace
Align with Raising Cane's culture by balancing Working Hard and Having Fun
Take initiative
Comply with Company policies
Raising Cane's appreciates & values individuality. EOE
Customer Service Clerk
Service associate job in Wilson, NC
Customer Service Representative, Starting at $18.20 hr 1st Shift, Full-Time, Monday - Friday 9:00 AM to 5:30 PM Earn 1 week of vacation after 90 days of employment and enjoy an excellent benefits package that includes our very own employee resorts Click her to learn more about our employee resorts
R+L Carriers is seeking a Customer Service Representative to work at our Wilson, NC Service Center. The CSR is responsible for maintaining a positive relationship with customers and to assist customers and other R+L Carriers employees in tracking and monitoring freight movement. Our CSR's use customer retention techniques to ensure customers feel valued and listened to, to resolve their issues, and promote company goals and objectives. This includes daily freight tracing with customers, assisting other terminals in freight related issues, and performing other related duties as assigned.
R+L Carriers - Women in Trucking
Company Culture
Requirements:
* Strong communication/telephone skills
* Able to work in a fast-paced environment
* Strong critical thinking skills
* Ability to deal with potentially stressful situations
* General office and customer service experience
* Basic knowledge or Windows, Outlook and other Microsoft products
* Ability to type 30+ WPM
Preferred:
* 2+ years of experience as a clerk or similar role in a fast pace environment
* Freight logistics experience
Benefits: R+L Carriers offers an excellent compensation and comprehensive benefits package that includes Medical/Dental/Vision Insurance, 401(k) Retirement Plan with company matching contributions, Paid Vacation & Holidays, and vacation lodging at our exclusive employee resorts in Daytona Beach, FL, Big Bear Lake, CA, Pigeon Forge, TN, and Ocean Isle Beach, NC.
About Us: R+L Carriers is a family owned, privately held transportation company founded in 1965. Our business caters to the transportation and distribution industry and is designed to provide customers with superior service through efficient administration and innovative thinking. The Company prides itself in treating our employees and customers with respect and honesty. We believe each employee contributes directly to the Company's growth and success. There are many other transportation companies capable of picking up and delivering freight. However, we believed our customers select us because of the efforts of our employees.
R+L Carriers Shared Services, LLC ("R+L Carriers") and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant's race, color, religion, sex, sexual orientation, gender, gender identity or expression, genetic information, national origin, age, veteran status, disability, or any other status protected by federal or state law. R+L Carriers will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. This application is considered current for ninety (90) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.
Customer Experience Consultant - 100% Commission (TSG-20251204-017)
Service associate job in Raleigh, NC
Job DescriptionThe Strickland Group is a family-driven, vision-first insurance and financial services agency backed by a major national carrier. From day one, we provide warm leads, mentorship, and proven systems so you can build a business - not just have a job. In this 100% commission role, you will meet with families virtually or in person, uncover financial protection needs, and offer life insurance, mortgage protection, and retirement solutions. We seek coachable, growth-minded individuals who want schedule freedom, personal development, and a clear path to agency ownership.
Customer Success Consultant
Service associate job in Raleigh, NC
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
The **Customer Success Consultant** is a customer-facing role aligned to our large and mid-market enterprise customer segment, driving customer value and success through optimal utilization of Lumen solutions. This is accomplished by ensuring customers realize and experience value from Lumen, monitoring indicators of customer health, addressing customer concerns, and helping them better use our technology/products to meet their corporate goals and objectives. With established trust and loyalty, this role seeks to naturally progress and expand the partnership through identifying potential up-sell and cross-sell opportunities and engaging sales accordingly.
**The Main Responsibilities**
+ Construct and implement **customer success plans,** driving customer value realization
+ **Manage customer metrics** , including usage data, health indicators, and renewal dates in alignment with objectives
+ Evaluate **product and portal** **adoption maturity level** and address roadblocks leveraging digital marketing slicks, adoption articles and other templates
+ Build **value-based relationships** with customers to optimize CS plays while leveraging self-service
+ Share **thought leadership** with customers based on needs resulting in strengthened customer trust
+ Identify and qualify **opportunities for expansion,** partnering closely with sales
+ Implement **revenue management practices** driving accountability and goal alignment; revenue retention and growth strategies including value realization, renewal execution, risk management and customer growth
+ **Manage risks to customers' success** , identify root causes, define and activate solutions, and deploy cross-functional support to resolve
+ **Onboard new** **customers** and partner with sales, delivery & support to ensure **successful deployment of solutions and services** including bill reviews and audits
+ Define and execute **renewal** methodology aligned with customer priorities to positively impact profit margins
**What We Look For in a Candidate**
+ Experience: 5+ years customer success or account management experience
+ Education Level: Bachelor's Degree or equivalent work experience
+ Experience working with large and medium enterprise customers
+ Excellent communication and interpersonal skills with ability to build strategic relationships within customer accounts
+ Ability to work closely with the customer and effectively negotiate directly with the customer and internally on their behalf
+ Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies
+ Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, Service Delivery)
+ Brings technology and data networking knowledge with technical aptitude to stay current in evolving technology sector
+ Effective and confident decision making based on business and financial principles
+ Working knowledge of MS Office suite
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges:
$73,805 - $98,406 in these states: CO
$77,322 - $103,089 in these states: CA, VA, and WA.
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
+ Benefits (****************************************************
+ Bonus Structure
\#LI-Remote
**What to Expect Next**
Requisition #: 340973
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Destination Services Consultant
Service associate job in Raleigh, NC
This role combines temporary assignments with a flexible schedule for individuals that are passionate about introducing their city to newcomers! It is an opportunity to provide one-on-one guidance through a mixture of both in-person support as well as virtual.
JOIN OUR TEAM AND MAKE A DIFFERENCE!
Are you a detail-oriented individual who is passionate about your community?
Are you customer service minded and enjoy helping others?
Are you skilled in researching, planning and organizing projects/events?
Are you interested in a professional opportunity that allows you flexibility and autonomy?
If you enthusiastically answered yes to all the above, then a Destination Service Consultant (DSC) opportunity with Dwellworks is a match for you!
This is an assignment-based opportunity. You will be engaged as an independent contractor. Contract assignments can range depending on the specific program selected for the individuals relocating.
Our Destination Services Consultants provide local support and expertise to employees and their families who are being relocated. The DSC provides an array of services for the individuals being relocated such as:
Performing area orientations
Helping to secure housing
Identifying schools for enrollment
Opening bank accounts
Securing a Social Security Number
Obtaining a driver's license
Qualifications
Expert knowledge of city and surrounding areas, including local schools
Possession of a valid driver's license, as the consultants are expected to drive clients in the area in their personal vehicle
Proficient in basic computer applications
A flexible schedule that would accommodate an ad hoc working style
Skills
Excellent verbal and written communication
Ability to research efficiently
Effective at problem-solving
Skilled in time-management
Please note that this opportunity does not pair well with full-time employment due to the ever-changing program needs.
WANT TO LEARN MORE
*******************************
Service Desk Consultant/Lead
Service associate job in Raleigh, NC
Title - Service Desk Consultant/Lead Fulltime Direct Hire
The Service Desk Consultant/Lead is responsible for overseeing IT service desk operations, ensuring efficient resolution of technical issues, and improving service delivery. This role involves leading a team of support analysts, optimizing IT support processes, and implementing best practices to enhance user experience and IT efficiency.
Key Responsibilities:
Service Desk Management:
Oversee day-to-day IT support operations, ensuring timely resolution of incidents and service requests.
Implement ITIL best practices for incident, problem, and change management.
Monitor and improve Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
Team Leadership & Training:
Lead, mentor, and coach service desk analysts and technicians.
Conduct training sessions to improve troubleshooting skills and customer service.
Manage shift schedules to ensure consistent IT support coverage.
Technical Support & Process Improvement:
Analyze recurring issues and drive root cause resolution.
Optimize service desk workflows and recommend automation/self-service solutions.
Collaborate with IT teams (infrastructure, security, applications) to resolve complex issues.
Stakeholder & Customer Engagement:
Act as the primary point of contact between IT support and business teams.
Conduct regular meetings with stakeholders to review service desk performance.
Provide reports and insights on service desk operations and trends.
IT Asset & Knowledge Management:
Maintain accurate records of IT assets, licenses, and software.
Develop and maintain a knowledge base for common issues and resolutions.
Security & Compliance:
Ensure compliance with IT security policies and industry standards (e.g., ITIL, ISO 27001).
Implement security best practices to protect IT assets and data.
Required Skills & Qualifications:
Education: Bachelors degree in IT, Computer Science, or a related field (preferred).
Experience: 5+ years in IT service desk/support roles, with leadership experience.
Certifications (Preferred): ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, HDI Support Center Manager.
Technical Skills: Troubleshooting Windows/MacOS, Active Directory, networking fundamentals.
Soft Skills: Strong leadership, communication, problem-solving, and customer service skills.
Oracle Field Service Consultant
Service associate job in Raleigh, NC
Founded in 2009 and headquartered in Ann Arbor, MI, TEKWISSEN™ provides a unique portfolio of innovative capabilities that seamlessly combines clients insights, strategy, design, software engineering and systems integration. Our tightly integrated offerings are tailored to each client's requirements and span the services spectrum from Application Development/Maintenance, testing, Technology Consulting & staffing. The company is primarily focused on information technology, engineering, healthcare, financial technology and contingent workforce solutions. It operates in seven business segments including Commercial, Professional & Technical, EMEA Commercial, and EMEA Professional & Technical. The company provides professional and technical expertise in the fields of Telecom, Education, Banking, Retail, e-commerce, Automotive, Life Science, Insurance, legal, healthcare, among others. It also offers outsourcing, consulting, recruitment, career transition, and vendor management services.
We strongly believe:
" If something cannot be measured, it cannot be managed. "
TEKWISSEN™ measures all of these processes and applies corrective interventions to manage the quality process at its core.
We are an Equal Employment Opportunity Employer M/F/V/D
Recognitions:
2015 -America's Fastest Growing Company by Inc.com
2015- SPARK FastTrack Award from Ann Arbor SPARK
2015 -Honoree of Diversity Focused Company by Corp! Magazine
2014- America's Fastest Growing Company by Inc.com
2014- Michigan 50 Companies to Watch
2014 - DiSciTech Award in Technology by Corp! Magazine
2014- DiSciTech TECHNOLOGY Company of the year by Corp! Magazine
2014- SPARK FastTrack Award from Ann Arbor SPARK
Specialties:
Enterprise Solutions, Web Development, Data Warehousing, Systems Integration, IT Security, Storage Technologies, Development and Delivery, Business Intelligence, Telecommunications, Consulting and Planning, Network design, Implementation &Administration
Job Description
Required:
Oracle EBS implementation services
• Need to have some combination of experience in Oracle: Field Service, Mobile Field Service, Install Base, Depot Repair, Tele Service.
Additional InformationThanks & Regards,
Aravind Jakku
Technical Recruiter
************
**************************
Easy ApplyOracle Field Service Consultant
Service associate job in Raleigh, NC
Founded in 2009 and headquartered in Ann Arbor, MI, TEKWISSEN™ provides a unique portfolio of innovative capabilities that seamlessly combines clients insights, strategy, design, software engineering and systems integration. Our tightly integrated offerings are tailored to each client's requirements and span the services spectrum from Application Development/Maintenance, testing, Technology Consulting & staffing. The company is primarily focused on information technology, engineering, healthcare, financial technology and contingent workforce solutions. It operates in seven business segments including Commercial, Professional & Technical, EMEA Commercial, and EMEA Professional & Technical. The company provides professional and technical expertise in the fields of Telecom, Education, Banking, Retail, e-commerce, Automotive, Life Science, Insurance, legal, healthcare, among others. It also offers outsourcing, consulting, recruitment, career transition, and vendor management services.
We strongly believe:
" If something cannot be measured, it cannot be managed. "
TEKWISSEN™ measures all of these processes and applies corrective interventions to manage the quality process at its core.
We are an Equal Employment Opportunity Employer M/F/V/D
Recognitions:
2015 -America's Fastest Growing Company by Inc.com
2015- SPARK FastTrack Award from Ann Arbor SPARK
2015 -Honoree of Diversity Focused Company by Corp! Magazine
2014- America's Fastest Growing Company by Inc.com
2014- Michigan 50 Companies to Watch
2014 - DiSciTech Award in Technology by Corp! Magazine
2014- DiSciTech TECHNOLOGY Company of the year by Corp! Magazine
2014- SPARK FastTrack Award from Ann Arbor SPARK
Specialties:
Enterprise Solutions, Web Development, Data Warehousing, Systems Integration, IT Security, Storage Technologies, Development and Delivery, Business Intelligence, Telecommunications, Consulting and Planning, Network design, Implementation &Administration
Job Description
Required:
Oracle EBS implementation services
• Need to have some combination of experience in Oracle: Field Service, Mobile Field Service, Install Base, Depot Repair, Tele Service.
Additional Information
Thanks & Regards,
Aravind Jakku
Technical Recruiter
************
**************************
Easy ApplyElectronic Services Specialist
Service associate job in Raleigh, NC
Overview of the Function Freshfields US LLP is a major international law firm, providing business law advice of the highest quality. Freshfields' Library & Information Services (LIS) team is a key part of the firm's Knowledge function and plays a critical role in ensuring the firm's lawyers and business services colleagues have access to comprehensive knowledge collections and expert research support. Library & Information Services is responsible for managing our external resources (online and in print), responding to queries, guiding colleagues in their research and knowledge activities, developing our internal knowledge collections, and coordinating research database training. The Electronic Services Librarian reports to the US Head of Library & Information Services.
Role summary/purpose of job
The Electronic Services Librarian manages the selection, licensing, access, and lifecycle of the firm's legal research databases and digital and print collections across a multi-office environment. This role ensures reliable, secure, and cost-effective access to platforms that support client work and business development, partnering closely with, Knowledge Management, IT, and Procurement. The Electronic Services Librarian leads authentication/integration efforts, optimizes discovery and user experience, and drives training, analytics, and continuous improvement to help maximize the value derived from Library subscriptions.
Freshfields follows a hybrid work policy where employees are expected to be in the office at least three days per week.
Key responsibilities and deliverables
* Coordinate the full electronic resources lifecycle: evaluate, select, procure, license, implement, renew, and cancel resources; oversee trials/pilots, migrations, and rollouts across offices.
* Support vendor and contract management: primary liaison for technical matters; track obligations and key dates; support the US Head of LIS in contract negotiations; maintain documentation; monitor compliance and fair use; coordinate with Library Temp to ensure accurate catalog records for print and online resources.
* Administer authentication and access: partner with IT on IP ranges, single sign-on, multi-factor authentication; configure integrations with intranet; provision/deprovision users; troubleshoot access issues and enforce license terms.
* Budget management: collaborate with leadership and Procurement to forecast and track print and electronic resource spend; inform decisions with usage and cost analyses; support invoice and payment workflows.
* Maintain awareness across law-specific platforms and assist in document retrieval: Westlaw, Lexis, Bloomberg Law, Practical Law, Wolters Kluwer, Intelligize, Law360; docket/filings tools including PACER, File & ServeXpress, and Courthouse News Service, among others.
* Generate analytics and reports: collect and analyze usage data; prepare reports for leadership; recommend consolidations/alternatives; support cost recovery models where applicable.
* Policy and documentation: maintain policies, procedures, and internal documentation for acquisitions, renewals, and access; document best practices with LIS team members to ensure consistent handling of requests; all with a continuous process improvement mindset.
* Training and onboarding: contribute to the delivery of training for attorneys, paralegals, and staff; create user guides and intranet content; support new-hire onboarding with resource access.
* Cross-functional collaboration: partner with IT, Knowledge Management, Procurement, Risk/Compliance, and Practice Support to align resources with access, security, and privacy requirements.
* Other duties as assigned.
Key requirements (Communication/skills/experience)
Essential
* MLIS/MLS from an ALA-accredited program (or comparable degree), or an equivalent combination of education and four years of related work experience managing electronic resources.
* Experience in a law firm, legal information provider, academic library or law library, or similar specialized environment.
* Demonstrated expertise with licensing, contract terms, and vendor relations, including issue resolution and documentation.
* Technical proficiency with electronic resource management systems, library catalog systems, and usage analytics/reporting.
* Strong communication, stakeholder management, training, and customer service orientation; ability to multitask in a fast-paced environment.
* Strong customer service and engagement capabilities, with the ability to forge relationships with fee earners and business services colleagues of all seniority levels.
* Excellent communication skills with strong attention to detail.
* Has the ability to work effectively with minimal supervision.
* Command of Microsoft Office 365.
Desirable
* Experience in large, multi-office environments with global access considerations.
* Experience with change management/project leadership.
For individuals assigned and/or hired to work in New York and California or reporting to someone in those states, Freshfields is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to the States of New York and California and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $65,000 to $85,000.
EEO Statement
Freshfields US LLP is proud to be an equal employment employer. Our policies and practices will be free from unlawful discrimination based upon race, color, ethnicity, religion, creed, sex (including pregnancy, childbirth or related medical conditions), national origin, citizenship, immigration status, ancestry, age, marital status, protected veteran status, military service, disability, medical condition, genetic information, sexual orientation, gender identity, or any basis prohibited under federal, state or local law. We strive to promote an atmosphere that encourages equal opportunities and prohibits discriminatory practices, including sexual harassment.
Disability Accommodation for Applicants to Freshfields US LLP
Freshfields US LLP is an Equal Employment Opportunity employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use the alternative email address below to contact us about your interest in employment at ******************************************* , or you can send your resume to ******************************************* , or you can call us at ***************.
Auto-ApplyServicing Specialist
Service associate job in Dunn, NC
Servicing Specialist - Harnett County, NC Are you passionate about supporting agriculture and rural communities? Do you thrive in a relationship-driven environment where your analytical skills and customer service make a real impact? If so, we want to hear from you!
As a Servicing Specialist at AgCarolina Farm Credit, you'll play a key role in providing outstanding support for all loan packages. You will maintain excellent customer service with both external and internal customers while assisting with loan closings and post-closing actions, loan validations, maintaining digital and hard copy security files, and servicing branch accounts. You should enjoy the challenge of efficiently supporting and prioritizing high quality loan servicing and accounting from closing through loan satisfaction/release. You will work in a culture that welcomes and respects strong customer service skills, multi-tasking, confidentiality, attention to detail, time management, and organization.
What You'll Do:
Accurately and efficiently assist with closings of all sized loans with moderate complexity while meeting work quantity and quality expectations
Timely and accurately key payments and ledger entries, prepare deposits, report monitoring, and daily balancing
Adhere to Association's internal controls policy
Ensure files are complete and scan loan documents per Association policy
Show initiative by proactively owning loans from the queue
Demonstrate mastery of Servicing Specialist duties and require a low level of oversight
Deliver exceptional customer experience
Foster relationships with members and peers
Invest in ongoing learning and development opportunities to both grow the individual and the Association.
Maximizes quality business growth to meet Association's profitability and other business plan objectives
What We Value:
At AgCarolina, we believe in:
Customer Focus - Building strong relationships through responsiveness and professionalism
Collaboration - Working closely with your team and other departments to deliver exceptional service
Excellence - Bringing precision, organization, and integrity to everything you do
Growth - Enjoying opportunities for development, innovation, and meaningful contribution
What We're Looking For:
Education and/or experience equivalent to Associate's degree in business, legal, or accounting
Strong interpersonal, customer service and problem-solving skills
Detail oriented and excellent communication (oral and written) skills
Must be a quick learner who takes ownership over their knowledge and continuous development
Must be adaptable, highly organized, and capable of prioritizing multiple tasks to meet deadlines and expectations
Proficiency in Windows and Microsoft 365 products
Ability to learn and efficiently perform in a multitude of loan and accounting systems
Experience with technological tools for task management and collaboration
Capability to effectively manage high stress situations in a professional manner
Foster and promote a collaborative team atmosphere
Work independently under general supervision
Why Join Us?
If you're looking for:
Competitive pay, including eligibility for incentive pay
Comprehensive benefits (medical, dental, life, LTD, and others)
Maternity/Paternity/Caregiving Leave
Company-matched 401(k) (100% match of the first 6% you defer)
Commitment to training and professional development
Meaningful work that allows you to make a difference in agricultural and rural communities
Opportunities for work-life balance
A great work environment with colleagues who share a commitment to our core values
AgCarolina Individual Competencies:
Communicates Effectively
Action-Oriented
Makes Good Decisions
Collaborates
Focuses on Our Members
Welcomes Everyone and Treats Them Fairly
Leadership
Interview Process:
Applications received within the first 2 weeks of posting date will receive priority consideration. The position will remain open, however, until the vacancy is filled.
Phone Screen with AgCarolina HR Representative
In-person interview
Equal Opportunity Employer/including Disabled/Veterans. AgCarolina is unable to sponsor employment visas at this time.
Auto-ApplyFIBER OPTIC SERVICE SPECIALIST
Service associate job in Raleigh, NC
Description Location: Raleigh, NC or Irvine, CAPURPOSE OF POSITIONProvide comprehensive technical support for fiber optic fusion splicing products, including repair, maintenance, troubleshooting, quality control, per ISO9000, and continuous improvement programs for OEM customers in Mexico. Interface with internal teams and customers to deliver technical assistance through phone support and on-site visits, including operational training, equipment repairs, and process evaluations.KEY RESPONSIBILITIESTechnical Support and Process Optimization (30%)
Apply technical expertise to evaluate, diagnose, and resolve complex issues in onsite electro-mechanical and computer-controlled fiber optic equipment.
Execute and document repairs according to quality control standards
Manage refurbishment operations for critical components
Customer and Cross-Functional Support (30%)
Provide bilingual (English/Spanish) technical assistance to customers via phone and direct consultation
Perform on-site product repair, technical assistance, and field evaluations
Support demonstrations and applications testing
Quality Assurance and Testing (20%)
Conduct inspection and performance testing of new and existing equipment
Evaluate and document product modifications and design improvements
Perform calibration of instruments to traceable standards
Support inventory management and quality audits
Technical Training (15%)
Develop and deliver bilingual basic maintenance training programs
Create comprehensive training materials as needed for both hands-on and theoretical instruction
Provide specialized training for OEM manufacturers
Documentation and Continuous Improvement (5%)
Create and maintain technical procedures and work instructions
Continuously develop skills in the latest repair techniques and customer service approaches.
Support quality initiatives and process improvements for OEM customers.
QUALIFICATIONSEducation and Experience
An Associate's degree in Process, Manufacturing, Electrical Technology, or a related technical field is preferred.
3+ years of experience in a manufacturing environment or hands-on repair, preferably with fiber optics or related technology
Experience with quality management systems (ISO 9000 preferred)
Required Skills
Fluent in English and Spanish - both written and verbal communication
Strong technical knowledge of electronics, fiber optics, and mechanical systems
Excellent troubleshooting and analytical skills
Experience with diagnostic equipment and repair techniques
Computer proficiency, including repair documentation systems
Inventory Management
Ability to work independently and manage competing priorities
Location
Based in Irvine CA or Raleigh NC
Frequent travel to Mexico
Citizen of the United States
Dual Citizenship of US and Mexico highly desired
WORK ENVIRONMENT
Extensive travel to customer factory sites in Mexico.
Electronics and fiber optic manufacturing/laboratory/workshop settings
After-hours support required
EQUIPMENT UTILIZED
Fusion splicers and fiber splicing accessories
Optical test equipment (OTDR, power meters, light sources)
Diagnostic tools (oscilloscopes, multimeters)
Computer systems and specialized software
Precision measurement tools and microscopes
This position offers an excellent opportunity for a process-oriented technical professional with strong bilingual skills to contribute to the advancement of fiber optic technology while developing expertise in a growing industry.
Auto-ApplyTherapy Services Specialist (Bilingual Korean Required)
Service associate job in Durham, NC
Sign-On Bonus: $3,000 The Therapy Services Specialist (Bilingual Korean Required) is responsible for working under the guidance of occupational therapist, collaborate with the managed care organization to support persons aging in place receiving home or community-based services.
Location: Virtual - This role enables associates to work virtually full-time, with the exception of required in-person training sessions (when indicated), providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.
How you will make an impact:
* Performs telephonic and/or virtual assessments to identify participants needs.
* Provides recommendations to MCO for type and hours of supportive services required.
* Conduct objective assessments for program participation to determine the appropriate level of support and services required.
* Obtain participant history to inform the comprehensive assessment.
* Complete assessments annually or more frequently as needed in accordance with applicable program requirements and participants needs.
* Educate program participants and MCO representative on options for home modifications, DME, assistive technology, or other adaptive equipment.
* Assists clinical team with the recommendations for equipment and services as needed. Collaborate with the support team to report observations and outcomes.
* Document all member encounters per documentation standards.
Minimum Requirements:
* Requires graduate of a college level program in physical therapy, occupational therapy, or an accredited two-year program for a Physical Therapist Assistant or Occupational Therapist Assistant and minimum of 2 years' experience in social service or health care field; or any combination of education and experience, which would provide an equivalent background.
* Current active, valid and unrestricted license or certification as a physical therapist assistant or occupational therapist assistant in applicable state required. Certification and/or licensure appropriate to field of specialty as required.
* Bilingual Korean Required.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Auto-ApplyCustomer Service
Service associate job in Wake Forest, NC
At CubeSmart, our culture makes the difference. When we say it's what's inside that counts, we are saying "you count" Responsibilities What CubeSmart Self Storage offers: * Weekly Pay - Putting money in your pocket more often * Excellent Schedule - Most shifts end at 6:00 p.m. and Sundays off*
* Competitive Hourly Pay & Bonus
* Paid Time Off - Vacation, Sick, & Holidays
* Generous Health Benefits
* 401k Retirement Plan with Company Match
* Tuition Reimbursement
* Self-Storage Discounts
In your role at CubeSmart Self Storage, you will be required to manage and maintain your property. This includes skills in both customer service and property maintenance.
The Assistant Property Manager is responsible for….
Customer Service:
* Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a WOW! or 5-Star service.
* Interacting face to face with customers, providing excellent service, and building rapport.
* Meeting monthly sales goals and metrics.
* Walking the property to perform lock checks and showing units to customers.
* Working both independently and on a team renting self-storage spaces, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments.
Property Maintenance:
* Physical requirements include daily walks of the property, cleaning the units and the property, opening, and closing of the storage doors (up to 50 lbs.)
* Maintaining facility which includes mopping, sweeping, changing light bulbs, cleaning out storage units, and similar light activities.
* Keeping a clean and safe storage facility to ensure condition meets company guidelines (i.e., clean restrooms, landscaping, parking, and paving, fence, walls, doors)
You'll love working here because…
YOU WILL MAKE A DIFFERENCE - YOU WILL BELONG TO A TEAM - YOU WILL GROW WITH US
Qualifications
You'd be great in this role if you have…
* A positive and outgoing personality with a passion for helping people.
* Experience in delivering high quality customer service to a diverse customer market.
* Basic computer skills.
We also want you to know that...
* You must have the ability to work Saturdays.
* Valid driver's license and insurance with access to reliable transportation used during the workday.
* While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder.
* Some locations may require Sunday hours
We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Auto-ApplyPest Control Service Specialist
Service associate job in Holly Springs, NC
Full-time Description
Job: Pest Control Service Specialist
Rate: $18-24/hr ++
New-employee Bonus $500
Founded in 2013, ClearDefense Pest Control (CDPC) arrived on the scene with a goal to do things a better way. Since
then, CDPC has been using its top-of-the-line equipment and green methods to provide top-quality service. These
factors have led to immense growth, opening a world of opportunity. CDPC currently serves 20+ markets and is rapidly
expanding. Come join our team and start your career with a company with great growth opportunity!
We are hiring and willing to train inexperienced applicants (paid training).
New employee bonus: $500 for those starting THIS MONTH
High-commission opportunities
Large biweekly bonuses, seasonal bonuses, and annual bonuses
Up to 17 PTO days per year
Paid holidays
Health and Retirement benefits offered
iPad/tablet provided
Qualified technicians may drive work vehicles to and from work
Advancement in operations and sales management are available to qualified employees.
Ongoing development through continual training
40-hour work weeks, Monday through Saturday
Opportunity
The Pest Control Service Specialist utilizes integrated pest-management techniques to prevent and control pest
populations while maintaining the utmost in customer service. The technician will work synergistically with the sales
team in timely treatments as well as bringing on new accounts.
Requirements and Qualities
Ambitious and hard working
Excellent communication skills
Good character and work ethic
Growth minded
High degree of attention to detail
Excellent customer-service skills
Ability to lift and carry up to 50 pounds
Ability to pass background check and drug screen
Valid driver's license and clean driving record
Certifications are a plus!
Must be 18 years of age
Benefits
Up to 17 PTO Days
Paid Holidays
Health Benefits
Retirement Benefits: 401K
Financial Wellness Program
Tuition reimbursement for qualified candidates
ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
***Contact office to identify ACTIVE or PASSIVE hiring state***
***PLEASE FORWARD YOUR RESUME VIA EMAIL***
Pest Control Service Specialist
Service associate job in Holly Springs, NC
Job: Pest Control Service Specialist
Rate: $18-24/hr ++
New-employee Bonus $500
Founded in 2013, ClearDefense Pest Control (CDPC) arrived on the scene with a goal to do things a better way. Since
then, CDPC has been using its top-of-the-line equipment and green methods to provide top-quality service. These
factors have led to immense growth, opening a world of opportunity. CDPC currently serves 20+ markets and is rapidly
expanding. Come join our team and start your career with a company with great growth opportunity!
We are hiring and willing to train inexperienced applicants (paid training).
New employee bonus: $500 for those starting THIS MONTH
High-commission opportunities
Large biweekly bonuses, seasonal bonuses, and annual bonuses
Up to 17 PTO days per year
Paid holidays
Health and Retirement benefits offered
iPad/tablet provided
Qualified technicians may drive work vehicles to and from work
Advancement in operations and sales management are available to qualified employees.
Ongoing development through continual training
40-hour work weeks, Monday through Saturday
Opportunity
The Pest Control Service Specialist utilizes integrated pest-management techniques to prevent and control pest
populations while maintaining the utmost in customer service. The technician will work synergistically with the sales
team in timely treatments as well as bringing on new accounts.
Requirements and Qualities
Ambitious and hard working
Excellent communication skills
Good character and work ethic
Growth minded
High degree of attention to detail
Excellent customer-service skills
Ability to lift and carry up to 50 pounds
Ability to pass background check and drug screen
Valid driver's license and clean driving record
Certifications are a plus!
Must be 18 years of age
Benefits
Up to 17 PTO Days
Paid Holidays
Health Benefits
Retirement Benefits: 401K
Financial Wellness Program
Tuition reimbursement for qualified candidates
ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
***Contact office to identify ACTIVE or PASSIVE hiring state***
***PLEASE FORWARD YOUR RESUME VIA EMAIL***
PT Automotive Customer Service Advisor - 2740
Service associate job in Goldsboro, NC
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Service Consultant / Service Advisor
Service associate job in Sanford, NC
Come join our rapidly growing Wilkinson Chevrolet GMC Cadillac team. We have been family owned and operated for over 70 years. We are looking for an experienced service consultant to help better serve our customers.
Responsibilities
Service Advisors Requirements and Responsibilities - Our service advisors primary responsibility is to function as a liaison between our customers and our technicians while overseeing the flow of the service department
Work closely with technicians to determine the repairs needed and provide clear explanations of needed repairs
Identifying the customers needs and coordinating all aspects of the repair or maintenance from start to completion
Bring a positive, ambitious attitude to work each day
Maintaining and developing relationships with customers from point of drop-off and until delivery
Providing customers informative up to date repair status and provide detailed explanation of additional service repairs needed
Provides a complete and accurate cost estimate for labor and parts
Qualifications
2 years experience required (preferably with CDK)
Strong organizational skills
A clean, well groomed, and professional appearance
Being self-motivated
Strong interpersonal skills with ability to communicate effectively with a diversity of individuals on the phone or in person
Strong organizational skills and capability to prioritize multiple tasks effectively
Friendly and positive personality
Demonstrated ability to manage others
Must have valid drivers license
Willing to submit to a pre-employment background check & drug screen
Benefits
Medical, dental, and vision plans
401k with company match
Paid vacation
Paid time off
Paid holidays
Family Events
Auto-ApplyFinancial Advisory Services (FAS) Specialist (Investment Focus
Service associate job in Cary, NC
If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!
Purpose
Financial Advisory Services Specialist with an investment/trust/estate planning focus is responsible for providing exemplary member service and helping members obtain life insurance policies, annuities, investment accounts, and identify their estate planning needs as appropriate based on the members' financial goals and objectives, through branch, telephone and/or digital delivery channels. Specialists also work to engage member-facing employees on general financial advisory topics to support the referral process.
Performance Expectations and Essential Responsibilities*
Develop or increase proficiency in meeting members' needs in the areas of life insurance, investments, trust services, estate planning and retirement planning. This includes explaining products and services, writing policies, opening new accounts and setting Estate Planning Essentials appointments or making an outside attorney referral.
Develops a good understanding of all FAS solutions to coordinate and engage with other specialists as needed obtain assistance with complex scenarios and ensure member needs are being met holistically.
Effectively works referrals to ensure members are connected with a qualified FAS employee.
Frequently communicates with management about activities and results within assigned area.
Develops a strong understanding of each platform's products, services, policies, requirements and open new accounts / place new business effectively in light of those requirements.
Must develop a strong understanding and be able to navigate effectively in SECU operational systems, life insurance software, NetX 360, Envestnet and new systems as introduced in the future.
Utilize SECU technology, marketing campaigns, lead platforms, referrals and/or member branch visits to achieve daily activity levels that align with insurance productivity benchmarks as communicated by management.
Comply with all Credit Union policies and regulatory requirements.
Ensure all member information remains confidential and members' accounts are accessed for business purposes only.
Follow all security and control procedures.
Greet and assist members in a courteous, professional, and timely manner through all service channels - in-person, phone, and digital communication.
Actively work with mentor and management team to strengthen proficiency in member service delivery.
Ensure that proper identification of members is taking place and all actions are compliant with SECU's Member Information Security Procedure (MISP).
Willing to assist in other areas of the operation as needed.
Professionally interact with other departments to facilitate member requests.
Must maintain acceptable performance level based on Key Performance Indicators (KPI's) and achieve and maintain standards as directed by management.
Regular attendance and punctuality are mandatory.
Soft skills and call quality must be maintained at an acceptable level.
Specialists in the FAS Contact Center must develop a strong understanding of CXOne platform and be available in member-facing phone skill sets as determined by management.
Maintain a current and comprehensive knowledge of credit union products and services and possess an ability to provide quality referrals.
Exhibit a positive attitude toward members and teammates while maintaining professional appearance and demeanor.
Complete all required quarterly training courses, continuing education & other training assigned by management.
Have completed, or complete promptly upon hiring, all of the following courses of the SECU Module Program with passing score on the corresponding examinations:
Member Eligibility
Money Market Share Accounts (MMSA)
NCUA Coverage
SECU Online Services
SECU Policies Overview
Share Accounts
Tax-Advantaged Accounts
We Are SECU!
Account Research in OnBase
Account Titling & Designations
Estate Basics
Financial Advisory Services (FAS) Overview
Life Stage
MARGO Platform
MARGO Teller
Member Identification
Relationship Manager
SECU's Member Facing Websites
Share Term Certificates
U.S. Savings Bonds
Minimum Requirements
Must have four-year degree in financial planning, finance, wealth management, math or a related field. Existing licenses, designations, experience, or coursework in investments, trust and estate planning, wealth management or a related area (in addition to a high school diploma or GED) may be considered in lieu of the degree requirement.
If unlicensed or partially licensed at the time of hire, must obtain the following within 6 months of registration with FINRA:
Life insurance license
Investment licenses (SIE/Series 6/63/65 OR SIE/Series 7/66)
If hired primarily to be a trust representative, in lieu of investment licenses, must have:
Life insurance license
ATFA (Accredited Trust Fiduciary Advisor) certification or be eligible to quickly obtain.
Some experience as a licensed Insurance, Investment, or Trust Representative is preferred.
Some experience in the credit union or financial services industry is preferred.
Must maintain all required licenses after obtaining them and satisfy all continuing education requirements.
Ability to work independently and as part of a team.
Must develop and demonstrate excellent critical thinking skills, problem-solving skills, and good judgment.
Must demonstrate excellent written and verbal communication skills.
Must be self-motivated.
Must possess an aptitude for meeting people, developing member confidence, respect of members and co-workers, trust in Credit Union.
Must be able to quickly adapt to changes in daily work based on immediate needs.
Must have strong multi-tasking and organizational skills.
Be discreet in performance of duties and hold information about member accounts in strict confidence.
Work additional hours when necessary to execute responsibilities.
Must complete training, modules and education as directed by management.
Must be able to speak English fluently.
Must be able to cooperate and collaborate with co-workers.
Must be cordial in all interactions with members and co-workers.
Must be willing to engage in ongoing training and professional development.
Must adhere to the work schedule and attendance policy established by manager.
Travel for training may be required. Must possess vehicle and valid driver's license.
Job Environment
Office setting with physical proximity to other employees.
Some background noise from other employees, copy machine, and telephone.
Some aspects of job will be performed at off-site premises.
Physical Demands
Must be able to comprehend and carry out verbal and written instructions.
Sits 50%, walk 25%, and stands 25% of the time.
Use hands and fingers to press keys on a computer keyboard to enter or retrieve information.
Must be able to communicate clearly in answering members questions.
Must listen well to ascertain the services needed by each member.
Climbing stairs may be necessary in MSS Centers that are housed on more than one floor. Visual acuity is required to complete necessary documentation.
Must be able to lift 5 pounds.
SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.
Disclaimer
State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.
Auto-ApplyCustomer Service Clerk
Service associate job in Wilson, NC
Customer Service Representative, Starting at $18.20 hr
1st Shift, Full-Time, Monday - Friday 9:00 AM to 5:30 PM
Earn 1 week of vacation after 90 days of employment and enjoy an excellent benefits package that includes our very own employee resorts Click her to learn more about our employee resorts
R+L Carriers is seeking a Customer Service Representative to work at our Wilson, NC Service Center. The CSR is responsible for maintaining a positive relationship with customers and to assist customers and other R+L Carriers employees in tracking and monitoring freight movement. Our CSR's use customer retention techniques to ensure customers feel valued and listened to, to resolve their issues, and promote company goals and objectives. This includes daily freight tracing with customers, assisting other terminals in freight related issues, and performing other related duties as assigned.
R+L Carriers - Women in Trucking
Company Culture
Requirements:
Strong communication/telephone skills
Able to work in a fast-paced environment
Strong critical thinking skills
Ability to deal with potentially stressful situations
General office and customer service experience
Basic knowledge or Windows, Outlook and other Microsoft products
Ability to type 30+ WPM
Preferred:
2+ years of experience as a clerk or similar role in a fast pace environment
Freight logistics experience
Benefits: R+L Carriers offers an excellent compensation and comprehensive benefits package that includes Medical/Dental/Vision Insurance, 401(k) Retirement Plan with company matching contributions, Paid Vacation & Holidays, and vacation lodging at our exclusive employee resorts in Daytona Beach, FL, Big Bear Lake, CA, Pigeon Forge, TN, and Ocean Isle Beach, NC.
About Us: R+L Carriers is a family owned, privately held transportation company founded in 1965. Our business caters to the transportation and distribution industry and is designed to provide customers with superior service through efficient administration and innovative thinking. The Company prides itself in treating our employees and customers with respect and honesty. We believe each employee contributes directly to the Company's growth and success. There are many other transportation companies capable of picking up and delivering freight. However, we believed our customers select us because of the efforts of our employees.
R+L Carriers Shared Services, LLC (“R+L Carriers”) and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant's race, color, religion, sex, sexual orientation, gender, gender identity or expression, genetic information, national origin, age, veteran status, disability, or any other status protected by federal or state law. R+L Carriers will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. This application is considered current for ninety (90) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.
Auto-ApplyService Consultant / Service Advisor
Service associate job in Sanford, NC
Job Description
Come join our rapidly growing Wilkinson Chevrolet GMC Cadillac team. We have been family owned and operated for over 70 years. We are looking for an experienced service consultant to help better serve our customers.
Responsibilities
Service Advisors Requirements and Responsibilities - Our service advisors primary responsibility is to function as a liaison between our customers and our technicians while overseeing the flow of the service department
Work closely with technicians to determine the repairs needed and provide clear explanations of needed repairs
Identifying the customers needs and coordinating all aspects of the repair or maintenance from start to completion
Bring a positive, ambitious attitude to work each day
Maintaining and developing relationships with customers from point of drop-off and until delivery
Providing customers informative up to date repair status and provide detailed explanation of additional service repairs needed
Provides a complete and accurate cost estimate for labor and parts
Qualifications
2 years experience required (preferably with CDK)
Strong organizational skills
A clean, well groomed, and professional appearance
Being self-motivated
Strong interpersonal skills with ability to communicate effectively with a diversity of individuals on the phone or in person
Strong organizational skills and capability to prioritize multiple tasks effectively
Friendly and positive personality
Demonstrated ability to manage others
Must have valid drivers license
Willing to submit to a pre-employment background check & drug screen
Benefits
Medical, dental, and vision plans
401k with company match
Paid vacation
Paid time off
Paid holidays
Family Events