Post job

Service associate jobs in Raleigh, NC

- 1,208 jobs
All
Service Associate
Service Specialist
Service Consultant
Customer Service Advisor
Customs Consultant
Customer Service Clerk
Customer Service Associate
Finance Service Specialist
  • Customer Service Associate

    Raising Cane's 4.5company rating

    Service associate job in Raleigh, NC

    Starting hiring pay at: $15.50 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc. We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us. Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team! Qualities of awesome Canes Customer Service Associate: Team player Excellent communicator Happy, Courteous and Enthusiastic Hard working and attentive Responsible and dependable Authentic and genuine Takes pride in doing a good job Benefits available for hourly Crew: Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft Protection OnePass Gym Membership Program 401(k) With Safe Harbor Employer Match (age 21 & older) Access to financial advisors for budget and retirement planning Crewmember Assistance Program Education assistance Pet Insurance Perks & Rewards for hourly Crew: Paid Time Off* Closed for all major holidays** Early closure for company events Casual Work Attire Flexible Scheduling Perkspot Employee Discount Program *Must satisfy hours requirement per year **Locations may vary ESSENTIAL FUNCTIONS OF THE POSITION: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lift and carry, push or pull heavy objects up to 50 pounds Kneel, bend, twist or stoop Ascend or descend stairs Reach and grasp objects (including above head and below waistline) Excellent verbal and written communication Ability to show up to scheduled shifts on time Cleaning tables, floors and other areas of the Restaurant Taking orders from Customers and processing payments efficiently Follow proper safety procedures when handling and/or preparing food Ability to multitask ADDITIONAL REQUIREMENTS: Must be 16 years of age or older Provide all Customers with quick and friendly service Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service Work under pressure and at a fast pace Align with Raising Cane's culture by balancing Working Hard and Having Fun Take initiative Comply with Company policies Raising Cane's appreciates & values individuality. EOE
    $15.5 hourly 1d ago
  • Customer Service Clerk

    R+L Carriers 4.3company rating

    Service associate job in Wilson, NC

    Customer Service Representative, Starting at $18.20 hr 1st Shift, Full-Time, Monday - Friday 9:00 AM to 5:30 PM Earn 1 week of vacation after 90 days of employment and enjoy an excellent benefits package that includes our very own employee resorts Click her to learn more about our employee resorts R+L Carriers is seeking a Customer Service Representative to work at our Wilson, NC Service Center. The CSR is responsible for maintaining a positive relationship with customers and to assist customers and other R+L Carriers employees in tracking and monitoring freight movement. Our CSR's use customer retention techniques to ensure customers feel valued and listened to, to resolve their issues, and promote company goals and objectives. This includes daily freight tracing with customers, assisting other terminals in freight related issues, and performing other related duties as assigned. R+L Carriers - Women in Trucking Company Culture Requirements: * Strong communication/telephone skills * Able to work in a fast-paced environment * Strong critical thinking skills * Ability to deal with potentially stressful situations * General office and customer service experience * Basic knowledge or Windows, Outlook and other Microsoft products * Ability to type 30+ WPM Preferred: * 2+ years of experience as a clerk or similar role in a fast pace environment * Freight logistics experience Benefits: R+L Carriers offers an excellent compensation and comprehensive benefits package that includes Medical/Dental/Vision Insurance, 401(k) Retirement Plan with company matching contributions, Paid Vacation & Holidays, and vacation lodging at our exclusive employee resorts in Daytona Beach, FL, Big Bear Lake, CA, Pigeon Forge, TN, and Ocean Isle Beach, NC. About Us: R+L Carriers is a family owned, privately held transportation company founded in 1965. Our business caters to the transportation and distribution industry and is designed to provide customers with superior service through efficient administration and innovative thinking. The Company prides itself in treating our employees and customers with respect and honesty. We believe each employee contributes directly to the Company's growth and success. There are many other transportation companies capable of picking up and delivering freight. However, we believed our customers select us because of the efforts of our employees. R+L Carriers Shared Services, LLC ("R+L Carriers") and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant's race, color, religion, sex, sexual orientation, gender, gender identity or expression, genetic information, national origin, age, veteran status, disability, or any other status protected by federal or state law. R+L Carriers will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. This application is considered current for ninety (90) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.
    $18.2 hourly 3d ago
  • Customer Experience Consultant - 100% Commission (TSG-20251204-017)

    Strickland Group LLC 3.7company rating

    Service associate job in Raleigh, NC

    Job DescriptionThe Strickland Group is a family-driven, vision-first insurance and financial services agency backed by a major national carrier. From day one, we provide warm leads, mentorship, and proven systems so you can build a business - not just have a job. In this 100% commission role, you will meet with families virtually or in person, uncover financial protection needs, and offer life insurance, mortgage protection, and retirement solutions. We seek coachable, growth-minded individuals who want schedule freedom, personal development, and a clear path to agency ownership.
    $67k-108k yearly est. 17d ago
  • Customer Success Consultant

    Lumen 3.4company rating

    Service associate job in Raleigh, NC

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The **Customer Success Consultant** is a customer-facing role aligned to our large and mid-market enterprise customer segment, driving customer value and success through optimal utilization of Lumen solutions. This is accomplished by ensuring customers realize and experience value from Lumen, monitoring indicators of customer health, addressing customer concerns, and helping them better use our technology/products to meet their corporate goals and objectives. With established trust and loyalty, this role seeks to naturally progress and expand the partnership through identifying potential up-sell and cross-sell opportunities and engaging sales accordingly. **The Main Responsibilities** + Construct and implement **customer success plans,** driving customer value realization + **Manage customer metrics** , including usage data, health indicators, and renewal dates in alignment with objectives + Evaluate **product and portal** **adoption maturity level** and address roadblocks leveraging digital marketing slicks, adoption articles and other templates + Build **value-based relationships** with customers to optimize CS plays while leveraging self-service + Share **thought leadership** with customers based on needs resulting in strengthened customer trust + Identify and qualify **opportunities for expansion,** partnering closely with sales + Implement **revenue management practices** driving accountability and goal alignment; revenue retention and growth strategies including value realization, renewal execution, risk management and customer growth + **Manage risks to customers' success** , identify root causes, define and activate solutions, and deploy cross-functional support to resolve + **Onboard new** **customers** and partner with sales, delivery & support to ensure **successful deployment of solutions and services** including bill reviews and audits + Define and execute **renewal** methodology aligned with customer priorities to positively impact profit margins **What We Look For in a Candidate** + Experience: 5+ years customer success or account management experience + Education Level: Bachelor's Degree or equivalent work experience + Experience working with large and medium enterprise customers + Excellent communication and interpersonal skills with ability to build strategic relationships within customer accounts + Ability to work closely with the customer and effectively negotiate directly with the customer and internally on their behalf + Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies + Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, Service Delivery) + Brings technology and data networking knowledge with technical aptitude to stay current in evolving technology sector + Effective and confident decision making based on business and financial principles + Working knowledge of MS Office suite **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $73,805 - $98,406 in these states: CO $77,322 - $103,089 in these states: CA, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-Remote **What to Expect Next** Requisition #: 340973 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $77.3k-103.1k yearly 5d ago
  • Destination Services Consultant

    Dwellworks Brand 4.1company rating

    Service associate job in Raleigh, NC

    This role combines temporary assignments with a flexible schedule for individuals that are passionate about introducing their city to newcomers! It is an opportunity to provide one-on-one guidance through a mixture of both in-person support as well as virtual. JOIN OUR TEAM AND MAKE A DIFFERENCE! Are you a detail-oriented individual who is passionate about your community? Are you customer service minded and enjoy helping others? Are you skilled in researching, planning and organizing projects/events? Are you interested in a professional opportunity that allows you flexibility and autonomy? If you enthusiastically answered yes to all the above, then a Destination Service Consultant (DSC) opportunity with Dwellworks is a match for you! This is an assignment-based opportunity. You will be engaged as an independent contractor. Contract assignments can range depending on the specific program selected for the individuals relocating. Our Destination Services Consultants provide local support and expertise to employees and their families who are being relocated. The DSC provides an array of services for the individuals being relocated such as: Performing area orientations Helping to secure housing Identifying schools for enrollment Opening bank accounts Securing a Social Security Number Obtaining a driver's license Qualifications Expert knowledge of city and surrounding areas, including local schools Possession of a valid driver's license, as the consultants are expected to drive clients in the area in their personal vehicle Proficient in basic computer applications A flexible schedule that would accommodate an ad hoc working style Skills Excellent verbal and written communication Ability to research efficiently Effective at problem-solving Skilled in time-management Please note that this opportunity does not pair well with full-time employment due to the ever-changing program needs. WANT TO LEARN MORE *******************************
    $44k-77k yearly est. 60d+ ago
  • Service Desk Consultant/Lead

    Pipe Recruit

    Service associate job in Raleigh, NC

    Title - Service Desk Consultant/Lead Fulltime Direct Hire The Service Desk Consultant/Lead is responsible for overseeing IT service desk operations, ensuring efficient resolution of technical issues, and improving service delivery. This role involves leading a team of support analysts, optimizing IT support processes, and implementing best practices to enhance user experience and IT efficiency. Key Responsibilities: Service Desk Management: Oversee day-to-day IT support operations, ensuring timely resolution of incidents and service requests. Implement ITIL best practices for incident, problem, and change management. Monitor and improve Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Team Leadership & Training: Lead, mentor, and coach service desk analysts and technicians. Conduct training sessions to improve troubleshooting skills and customer service. Manage shift schedules to ensure consistent IT support coverage. Technical Support & Process Improvement: Analyze recurring issues and drive root cause resolution. Optimize service desk workflows and recommend automation/self-service solutions. Collaborate with IT teams (infrastructure, security, applications) to resolve complex issues. Stakeholder & Customer Engagement: Act as the primary point of contact between IT support and business teams. Conduct regular meetings with stakeholders to review service desk performance. Provide reports and insights on service desk operations and trends. IT Asset & Knowledge Management: Maintain accurate records of IT assets, licenses, and software. Develop and maintain a knowledge base for common issues and resolutions. Security & Compliance: Ensure compliance with IT security policies and industry standards (e.g., ITIL, ISO 27001). Implement security best practices to protect IT assets and data. Required Skills & Qualifications: Education: Bachelors degree in IT, Computer Science, or a related field (preferred). Experience: 5+ years in IT service desk/support roles, with leadership experience. Certifications (Preferred): ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, HDI Support Center Manager. Technical Skills: Troubleshooting Windows/MacOS, Active Directory, networking fundamentals. Soft Skills: Strong leadership, communication, problem-solving, and customer service skills.
    $51k-88k yearly est. 60d+ ago
  • Oracle Field Service Consultant

    Stem Xpert

    Service associate job in Raleigh, NC

    Founded in 2009 and headquartered in Ann Arbor, MI, TEKWISSEN™ provides a unique portfolio of innovative capabilities that seamlessly combines clients insights, strategy, design, software engineering and systems integration. Our tightly integrated offerings are tailored to each client's requirements and span the services spectrum from Application Development/Maintenance, testing, Technology Consulting & staffing. The company is primarily focused on information technology, engineering, healthcare, financial technology and contingent workforce solutions. It operates in seven business segments including Commercial, Professional & Technical, EMEA Commercial, and EMEA Professional & Technical. The company provides professional and technical expertise in the fields of Telecom, Education, Banking, Retail, e-commerce, Automotive, Life Science, Insurance, legal, healthcare, among others. It also offers outsourcing, consulting, recruitment, career transition, and vendor management services. We strongly believe: " If something cannot be measured, it cannot be managed. " TEKWISSEN™ measures all of these processes and applies corrective interventions to manage the quality process at its core. We are an Equal Employment Opportunity Employer M/F/V/D Recognitions: 2015 -America's Fastest Growing Company by Inc.com 2015- SPARK FastTrack Award from Ann Arbor SPARK 2015 -Honoree of Diversity Focused Company by Corp! Magazine 2014- America's Fastest Growing Company by Inc.com 2014- Michigan 50 Companies to Watch 2014 - DiSciTech Award in Technology by Corp! Magazine 2014- DiSciTech TECHNOLOGY Company of the year by Corp! Magazine 2014- SPARK FastTrack Award from Ann Arbor SPARK Specialties: Enterprise Solutions, Web Development, Data Warehousing, Systems Integration, IT Security, Storage Technologies, Development and Delivery, Business Intelligence, Telecommunications, Consulting and Planning, Network design, Implementation &Administration Job Description Required: Oracle EBS implementation services • Need to have some combination of experience in Oracle: Field Service, Mobile Field Service, Install Base, Depot Repair, Tele Service. Additional InformationThanks & Regards, Aravind Jakku Technical Recruiter ************ **************************
    $51k-88k yearly est. Easy Apply 60d+ ago
  • Oracle Field Service Consultant

    Practice Xpert Inc. 3.7company rating

    Service associate job in Raleigh, NC

    Founded in 2009 and headquartered in Ann Arbor, MI, TEKWISSEN™ provides a unique portfolio of innovative capabilities that seamlessly combines clients insights, strategy, design, software engineering and systems integration. Our tightly integrated offerings are tailored to each client's requirements and span the services spectrum from Application Development/Maintenance, testing, Technology Consulting & staffing. The company is primarily focused on information technology, engineering, healthcare, financial technology and contingent workforce solutions. It operates in seven business segments including Commercial, Professional & Technical, EMEA Commercial, and EMEA Professional & Technical. The company provides professional and technical expertise in the fields of Telecom, Education, Banking, Retail, e-commerce, Automotive, Life Science, Insurance, legal, healthcare, among others. It also offers outsourcing, consulting, recruitment, career transition, and vendor management services. We strongly believe: " If something cannot be measured, it cannot be managed. " TEKWISSEN™ measures all of these processes and applies corrective interventions to manage the quality process at its core. We are an Equal Employment Opportunity Employer M/F/V/D Recognitions: 2015 -America's Fastest Growing Company by Inc.com 2015- SPARK FastTrack Award from Ann Arbor SPARK 2015 -Honoree of Diversity Focused Company by Corp! Magazine 2014- America's Fastest Growing Company by Inc.com 2014- Michigan 50 Companies to Watch 2014 - DiSciTech Award in Technology by Corp! Magazine 2014- DiSciTech TECHNOLOGY Company of the year by Corp! Magazine 2014- SPARK FastTrack Award from Ann Arbor SPARK Specialties: Enterprise Solutions, Web Development, Data Warehousing, Systems Integration, IT Security, Storage Technologies, Development and Delivery, Business Intelligence, Telecommunications, Consulting and Planning, Network design, Implementation &Administration Job Description Required: Oracle EBS implementation services • Need to have some combination of experience in Oracle: Field Service, Mobile Field Service, Install Base, Depot Repair, Tele Service. Additional Information Thanks & Regards, Aravind Jakku Technical Recruiter ************ **************************
    $50k-82k yearly est. Easy Apply 43m ago
  • Electronic Services Specialist

    Freshfields Bruckhaus Deringer

    Service associate job in Raleigh, NC

    Overview of the Function Freshfields US LLP is a major international law firm, providing business law advice of the highest quality. Freshfields' Library & Information Services (LIS) team is a key part of the firm's Knowledge function and plays a critical role in ensuring the firm's lawyers and business services colleagues have access to comprehensive knowledge collections and expert research support. Library & Information Services is responsible for managing our external resources (online and in print), responding to queries, guiding colleagues in their research and knowledge activities, developing our internal knowledge collections, and coordinating research database training. The Electronic Services Librarian reports to the US Head of Library & Information Services. Role summary/purpose of job The Electronic Services Librarian manages the selection, licensing, access, and lifecycle of the firm's legal research databases and digital and print collections across a multi-office environment. This role ensures reliable, secure, and cost-effective access to platforms that support client work and business development, partnering closely with, Knowledge Management, IT, and Procurement. The Electronic Services Librarian leads authentication/integration efforts, optimizes discovery and user experience, and drives training, analytics, and continuous improvement to help maximize the value derived from Library subscriptions. Freshfields follows a hybrid work policy where employees are expected to be in the office at least three days per week. Key responsibilities and deliverables * Coordinate the full electronic resources lifecycle: evaluate, select, procure, license, implement, renew, and cancel resources; oversee trials/pilots, migrations, and rollouts across offices. * Support vendor and contract management: primary liaison for technical matters; track obligations and key dates; support the US Head of LIS in contract negotiations; maintain documentation; monitor compliance and fair use; coordinate with Library Temp to ensure accurate catalog records for print and online resources. * Administer authentication and access: partner with IT on IP ranges, single sign-on, multi-factor authentication; configure integrations with intranet; provision/deprovision users; troubleshoot access issues and enforce license terms. * Budget management: collaborate with leadership and Procurement to forecast and track print and electronic resource spend; inform decisions with usage and cost analyses; support invoice and payment workflows. * Maintain awareness across law-specific platforms and assist in document retrieval: Westlaw, Lexis, Bloomberg Law, Practical Law, Wolters Kluwer, Intelligize, Law360; docket/filings tools including PACER, File & ServeXpress, and Courthouse News Service, among others. * Generate analytics and reports: collect and analyze usage data; prepare reports for leadership; recommend consolidations/alternatives; support cost recovery models where applicable. * Policy and documentation: maintain policies, procedures, and internal documentation for acquisitions, renewals, and access; document best practices with LIS team members to ensure consistent handling of requests; all with a continuous process improvement mindset. * Training and onboarding: contribute to the delivery of training for attorneys, paralegals, and staff; create user guides and intranet content; support new-hire onboarding with resource access. * Cross-functional collaboration: partner with IT, Knowledge Management, Procurement, Risk/Compliance, and Practice Support to align resources with access, security, and privacy requirements. * Other duties as assigned. Key requirements (Communication/skills/experience) Essential * MLIS/MLS from an ALA-accredited program (or comparable degree), or an equivalent combination of education and four years of related work experience managing electronic resources. * Experience in a law firm, legal information provider, academic library or law library, or similar specialized environment. * Demonstrated expertise with licensing, contract terms, and vendor relations, including issue resolution and documentation. * Technical proficiency with electronic resource management systems, library catalog systems, and usage analytics/reporting. * Strong communication, stakeholder management, training, and customer service orientation; ability to multitask in a fast-paced environment. * Strong customer service and engagement capabilities, with the ability to forge relationships with fee earners and business services colleagues of all seniority levels. * Excellent communication skills with strong attention to detail. * Has the ability to work effectively with minimal supervision. * Command of Microsoft Office 365. Desirable * Experience in large, multi-office environments with global access considerations. * Experience with change management/project leadership. For individuals assigned and/or hired to work in New York and California or reporting to someone in those states, Freshfields is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to the States of New York and California and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $65,000 to $85,000. EEO Statement Freshfields US LLP is proud to be an equal employment employer. Our policies and practices will be free from unlawful discrimination based upon race, color, ethnicity, religion, creed, sex (including pregnancy, childbirth or related medical conditions), national origin, citizenship, immigration status, ancestry, age, marital status, protected veteran status, military service, disability, medical condition, genetic information, sexual orientation, gender identity, or any basis prohibited under federal, state or local law. We strive to promote an atmosphere that encourages equal opportunities and prohibits discriminatory practices, including sexual harassment. Disability Accommodation for Applicants to Freshfields US LLP Freshfields US LLP is an Equal Employment Opportunity employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use the alternative email address below to contact us about your interest in employment at ******************************************* , or you can send your resume to ******************************************* , or you can call us at ***************.
    $65k-85k yearly Auto-Apply 20h ago
  • Servicing Specialist

    Farm Credit Services of America 4.7company rating

    Service associate job in Dunn, NC

    Servicing Specialist - Harnett County, NC Are you passionate about supporting agriculture and rural communities? Do you thrive in a relationship-driven environment where your analytical skills and customer service make a real impact? If so, we want to hear from you! As a Servicing Specialist at AgCarolina Farm Credit, you'll play a key role in providing outstanding support for all loan packages. You will maintain excellent customer service with both external and internal customers while assisting with loan closings and post-closing actions, loan validations, maintaining digital and hard copy security files, and servicing branch accounts. You should enjoy the challenge of efficiently supporting and prioritizing high quality loan servicing and accounting from closing through loan satisfaction/release. You will work in a culture that welcomes and respects strong customer service skills, multi-tasking, confidentiality, attention to detail, time management, and organization. What You'll Do: Accurately and efficiently assist with closings of all sized loans with moderate complexity while meeting work quantity and quality expectations Timely and accurately key payments and ledger entries, prepare deposits, report monitoring, and daily balancing Adhere to Association's internal controls policy Ensure files are complete and scan loan documents per Association policy Show initiative by proactively owning loans from the queue Demonstrate mastery of Servicing Specialist duties and require a low level of oversight Deliver exceptional customer experience Foster relationships with members and peers Invest in ongoing learning and development opportunities to both grow the individual and the Association. Maximizes quality business growth to meet Association's profitability and other business plan objectives What We Value: At AgCarolina, we believe in: Customer Focus - Building strong relationships through responsiveness and professionalism Collaboration - Working closely with your team and other departments to deliver exceptional service Excellence - Bringing precision, organization, and integrity to everything you do Growth - Enjoying opportunities for development, innovation, and meaningful contribution What We're Looking For: Education and/or experience equivalent to Associate's degree in business, legal, or accounting Strong interpersonal, customer service and problem-solving skills Detail oriented and excellent communication (oral and written) skills Must be a quick learner who takes ownership over their knowledge and continuous development Must be adaptable, highly organized, and capable of prioritizing multiple tasks to meet deadlines and expectations Proficiency in Windows and Microsoft 365 products Ability to learn and efficiently perform in a multitude of loan and accounting systems Experience with technological tools for task management and collaboration Capability to effectively manage high stress situations in a professional manner Foster and promote a collaborative team atmosphere Work independently under general supervision Why Join Us? If you're looking for: Competitive pay, including eligibility for incentive pay Comprehensive benefits (medical, dental, life, LTD, and others) Maternity/Paternity/Caregiving Leave Company-matched 401(k) (100% match of the first 6% you defer) Commitment to training and professional development Meaningful work that allows you to make a difference in agricultural and rural communities Opportunities for work-life balance A great work environment with colleagues who share a commitment to our core values AgCarolina Individual Competencies: Communicates Effectively Action-Oriented Makes Good Decisions Collaborates Focuses on Our Members Welcomes Everyone and Treats Them Fairly Leadership Interview Process: Applications received within the first 2 weeks of posting date will receive priority consideration. The position will remain open, however, until the vacancy is filled. Phone Screen with AgCarolina HR Representative In-person interview Equal Opportunity Employer/including Disabled/Veterans. AgCarolina is unable to sponsor employment visas at this time.
    $55k-84k yearly est. Auto-Apply 7d ago
  • FIBER OPTIC SERVICE SPECIALIST

    Sumitomo Electric Lightwave Corp

    Service associate job in Raleigh, NC

    Description Location: Raleigh, NC or Irvine, CAPURPOSE OF POSITIONProvide comprehensive technical support for fiber optic fusion splicing products, including repair, maintenance, troubleshooting, quality control, per ISO9000, and continuous improvement programs for OEM customers in Mexico. Interface with internal teams and customers to deliver technical assistance through phone support and on-site visits, including operational training, equipment repairs, and process evaluations.KEY RESPONSIBILITIESTechnical Support and Process Optimization (30%) Apply technical expertise to evaluate, diagnose, and resolve complex issues in onsite electro-mechanical and computer-controlled fiber optic equipment. Execute and document repairs according to quality control standards Manage refurbishment operations for critical components Customer and Cross-Functional Support (30%) Provide bilingual (English/Spanish) technical assistance to customers via phone and direct consultation Perform on-site product repair, technical assistance, and field evaluations Support demonstrations and applications testing Quality Assurance and Testing (20%) Conduct inspection and performance testing of new and existing equipment Evaluate and document product modifications and design improvements Perform calibration of instruments to traceable standards Support inventory management and quality audits Technical Training (15%) Develop and deliver bilingual basic maintenance training programs Create comprehensive training materials as needed for both hands-on and theoretical instruction Provide specialized training for OEM manufacturers Documentation and Continuous Improvement (5%) Create and maintain technical procedures and work instructions Continuously develop skills in the latest repair techniques and customer service approaches. Support quality initiatives and process improvements for OEM customers. QUALIFICATIONSEducation and Experience An Associate's degree in Process, Manufacturing, Electrical Technology, or a related technical field is preferred. 3+ years of experience in a manufacturing environment or hands-on repair, preferably with fiber optics or related technology Experience with quality management systems (ISO 9000 preferred) Required Skills Fluent in English and Spanish - both written and verbal communication Strong technical knowledge of electronics, fiber optics, and mechanical systems Excellent troubleshooting and analytical skills Experience with diagnostic equipment and repair techniques Computer proficiency, including repair documentation systems Inventory Management Ability to work independently and manage competing priorities Location Based in Irvine CA or Raleigh NC Frequent travel to Mexico Citizen of the United States Dual Citizenship of US and Mexico highly desired WORK ENVIRONMENT Extensive travel to customer factory sites in Mexico. Electronics and fiber optic manufacturing/laboratory/workshop settings After-hours support required EQUIPMENT UTILIZED Fusion splicers and fiber splicing accessories Optical test equipment (OTDR, power meters, light sources) Diagnostic tools (oscilloscopes, multimeters) Computer systems and specialized software Precision measurement tools and microscopes This position offers an excellent opportunity for a process-oriented technical professional with strong bilingual skills to contribute to the advancement of fiber optic technology while developing expertise in a growing industry.
    $32k-56k yearly est. Auto-Apply 56d ago
  • Therapy Services Specialist (Bilingual Korean Required)

    Carebridge 3.8company rating

    Service associate job in Durham, NC

    Sign-On Bonus: $3,000 The Therapy Services Specialist (Bilingual Korean Required) is responsible for working under the guidance of occupational therapist, collaborate with the managed care organization to support persons aging in place receiving home or community-based services. Location: Virtual - This role enables associates to work virtually full-time, with the exception of required in-person training sessions (when indicated), providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law. How you will make an impact: * Performs telephonic and/or virtual assessments to identify participants needs. * Provides recommendations to MCO for type and hours of supportive services required. * Conduct objective assessments for program participation to determine the appropriate level of support and services required. * Obtain participant history to inform the comprehensive assessment. * Complete assessments annually or more frequently as needed in accordance with applicable program requirements and participants needs. * Educate program participants and MCO representative on options for home modifications, DME, assistive technology, or other adaptive equipment. * Assists clinical team with the recommendations for equipment and services as needed. Collaborate with the support team to report observations and outcomes. * Document all member encounters per documentation standards. Minimum Requirements: * Requires graduate of a college level program in physical therapy, occupational therapy, or an accredited two-year program for a Physical Therapist Assistant or Occupational Therapist Assistant and minimum of 2 years' experience in social service or health care field; or any combination of education and experience, which would provide an equivalent background. * Current active, valid and unrestricted license or certification as a physical therapist assistant or occupational therapist assistant in applicable state required. Certification and/or licensure appropriate to field of specialty as required. * Bilingual Korean Required. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $31k-50k yearly est. Auto-Apply 60d+ ago
  • Customer Service

    Cubesmart

    Service associate job in Wake Forest, NC

    At CubeSmart, our culture makes the difference. When we say it's what's inside that counts, we are saying "you count" Responsibilities What CubeSmart Self Storage offers: * Weekly Pay - Putting money in your pocket more often * Excellent Schedule - Most shifts end at 6:00 p.m. and Sundays off* * Competitive Hourly Pay & Bonus * Paid Time Off - Vacation, Sick, & Holidays * Generous Health Benefits * 401k Retirement Plan with Company Match * Tuition Reimbursement * Self-Storage Discounts In your role at CubeSmart Self Storage, you will be required to manage and maintain your property. This includes skills in both customer service and property maintenance. The Assistant Property Manager is responsible for…. Customer Service: * Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a WOW! or 5-Star service. * Interacting face to face with customers, providing excellent service, and building rapport. * Meeting monthly sales goals and metrics. * Walking the property to perform lock checks and showing units to customers. * Working both independently and on a team renting self-storage spaces, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments. Property Maintenance: * Physical requirements include daily walks of the property, cleaning the units and the property, opening, and closing of the storage doors (up to 50 lbs.) * Maintaining facility which includes mopping, sweeping, changing light bulbs, cleaning out storage units, and similar light activities. * Keeping a clean and safe storage facility to ensure condition meets company guidelines (i.e., clean restrooms, landscaping, parking, and paving, fence, walls, doors) You'll love working here because… YOU WILL MAKE A DIFFERENCE - YOU WILL BELONG TO A TEAM - YOU WILL GROW WITH US Qualifications You'd be great in this role if you have… * A positive and outgoing personality with a passion for helping people. * Experience in delivering high quality customer service to a diverse customer market. * Basic computer skills. We also want you to know that... * You must have the ability to work Saturdays. * Valid driver's license and insurance with access to reliable transportation used during the workday. * While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder. * Some locations may require Sunday hours We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
    $27k-35k yearly est. Auto-Apply 13d ago
  • Pest Control Service Specialist

    Cleardefense Pest Control

    Service associate job in Holly Springs, NC

    Full-time Description Job: Pest Control Service Specialist Rate: $18-24/hr ++ New-employee Bonus $500 Founded in 2013, ClearDefense Pest Control (CDPC) arrived on the scene with a goal to do things a better way. Since then, CDPC has been using its top-of-the-line equipment and green methods to provide top-quality service. These factors have led to immense growth, opening a world of opportunity. CDPC currently serves 20+ markets and is rapidly expanding. Come join our team and start your career with a company with great growth opportunity! We are hiring and willing to train inexperienced applicants (paid training). New employee bonus: $500 for those starting THIS MONTH High-commission opportunities Large biweekly bonuses, seasonal bonuses, and annual bonuses Up to 17 PTO days per year Paid holidays Health and Retirement benefits offered iPad/tablet provided Qualified technicians may drive work vehicles to and from work Advancement in operations and sales management are available to qualified employees. Ongoing development through continual training 40-hour work weeks, Monday through Saturday Opportunity The Pest Control Service Specialist utilizes integrated pest-management techniques to prevent and control pest populations while maintaining the utmost in customer service. The technician will work synergistically with the sales team in timely treatments as well as bringing on new accounts. Requirements and Qualities Ambitious and hard working Excellent communication skills Good character and work ethic Growth minded High degree of attention to detail Excellent customer-service skills Ability to lift and carry up to 50 pounds Ability to pass background check and drug screen Valid driver's license and clean driving record Certifications are a plus! Must be 18 years of age Benefits Up to 17 PTO Days Paid Holidays Health Benefits Retirement Benefits: 401K Financial Wellness Program Tuition reimbursement for qualified candidates ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ***Contact office to identify ACTIVE or PASSIVE hiring state*** ***PLEASE FORWARD YOUR RESUME VIA EMAIL***
    $18-24 hourly 60d+ ago
  • Pest Control Service Specialist

    Cleardefensepest

    Service associate job in Holly Springs, NC

    Job: Pest Control Service Specialist Rate: $18-24/hr ++ New-employee Bonus $500 Founded in 2013, ClearDefense Pest Control (CDPC) arrived on the scene with a goal to do things a better way. Since then, CDPC has been using its top-of-the-line equipment and green methods to provide top-quality service. These factors have led to immense growth, opening a world of opportunity. CDPC currently serves 20+ markets and is rapidly expanding. Come join our team and start your career with a company with great growth opportunity! We are hiring and willing to train inexperienced applicants (paid training). New employee bonus: $500 for those starting THIS MONTH High-commission opportunities Large biweekly bonuses, seasonal bonuses, and annual bonuses Up to 17 PTO days per year Paid holidays Health and Retirement benefits offered iPad/tablet provided Qualified technicians may drive work vehicles to and from work Advancement in operations and sales management are available to qualified employees. Ongoing development through continual training 40-hour work weeks, Monday through Saturday Opportunity The Pest Control Service Specialist utilizes integrated pest-management techniques to prevent and control pest populations while maintaining the utmost in customer service. The technician will work synergistically with the sales team in timely treatments as well as bringing on new accounts. Requirements and Qualities Ambitious and hard working Excellent communication skills Good character and work ethic Growth minded High degree of attention to detail Excellent customer-service skills Ability to lift and carry up to 50 pounds Ability to pass background check and drug screen Valid driver's license and clean driving record Certifications are a plus! Must be 18 years of age Benefits Up to 17 PTO Days Paid Holidays Health Benefits Retirement Benefits: 401K Financial Wellness Program Tuition reimbursement for qualified candidates ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ***Contact office to identify ACTIVE or PASSIVE hiring state*** ***PLEASE FORWARD YOUR RESUME VIA EMAIL***
    $18-24 hourly 60d+ ago
  • PT Automotive Customer Service Advisor - 2740

    Tupeloms

    Service associate job in Goldsboro, NC

    Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $27k-35k yearly est. 5d ago
  • Service Consultant / Service Advisor

    Wilkinson Chevrolet Cadillac GMC

    Service associate job in Sanford, NC

    Come join our rapidly growing Wilkinson Chevrolet GMC Cadillac team. We have been family owned and operated for over 70 years. We are looking for an experienced service consultant to help better serve our customers. Responsibilities Service Advisors Requirements and Responsibilities - Our service advisors primary responsibility is to function as a liaison between our customers and our technicians while overseeing the flow of the service department Work closely with technicians to determine the repairs needed and provide clear explanations of needed repairs Identifying the customers needs and coordinating all aspects of the repair or maintenance from start to completion Bring a positive, ambitious attitude to work each day Maintaining and developing relationships with customers from point of drop-off and until delivery Providing customers informative up to date repair status and provide detailed explanation of additional service repairs needed Provides a complete and accurate cost estimate for labor and parts Qualifications 2 years experience required (preferably with CDK) Strong organizational skills A clean, well groomed, and professional appearance Being self-motivated Strong interpersonal skills with ability to communicate effectively with a diversity of individuals on the phone or in person Strong organizational skills and capability to prioritize multiple tasks effectively Friendly and positive personality Demonstrated ability to manage others Must have valid drivers license Willing to submit to a pre-employment background check & drug screen Benefits Medical, dental, and vision plans 401k with company match Paid vacation Paid time off Paid holidays Family Events
    $50k-88k yearly est. Auto-Apply 60d+ ago
  • Financial Advisory Services (FAS) Specialist (Investment Focus

    State Employees' Credit Union 3.3company rating

    Service associate job in Cary, NC

    If you are motivated and believe in the credit union philosophy of "People Helping People," join our team! Purpose Financial Advisory Services Specialist with an investment/trust/estate planning focus is responsible for providing exemplary member service and helping members obtain life insurance policies, annuities, investment accounts, and identify their estate planning needs as appropriate based on the members' financial goals and objectives, through branch, telephone and/or digital delivery channels. Specialists also work to engage member-facing employees on general financial advisory topics to support the referral process. Performance Expectations and Essential Responsibilities* Develop or increase proficiency in meeting members' needs in the areas of life insurance, investments, trust services, estate planning and retirement planning. This includes explaining products and services, writing policies, opening new accounts and setting Estate Planning Essentials appointments or making an outside attorney referral. Develops a good understanding of all FAS solutions to coordinate and engage with other specialists as needed obtain assistance with complex scenarios and ensure member needs are being met holistically. Effectively works referrals to ensure members are connected with a qualified FAS employee. Frequently communicates with management about activities and results within assigned area. Develops a strong understanding of each platform's products, services, policies, requirements and open new accounts / place new business effectively in light of those requirements. Must develop a strong understanding and be able to navigate effectively in SECU operational systems, life insurance software, NetX 360, Envestnet and new systems as introduced in the future. Utilize SECU technology, marketing campaigns, lead platforms, referrals and/or member branch visits to achieve daily activity levels that align with insurance productivity benchmarks as communicated by management. Comply with all Credit Union policies and regulatory requirements. Ensure all member information remains confidential and members' accounts are accessed for business purposes only. Follow all security and control procedures. Greet and assist members in a courteous, professional, and timely manner through all service channels - in-person, phone, and digital communication. Actively work with mentor and management team to strengthen proficiency in member service delivery. Ensure that proper identification of members is taking place and all actions are compliant with SECU's Member Information Security Procedure (MISP). Willing to assist in other areas of the operation as needed. Professionally interact with other departments to facilitate member requests. Must maintain acceptable performance level based on Key Performance Indicators (KPI's) and achieve and maintain standards as directed by management. Regular attendance and punctuality are mandatory. Soft skills and call quality must be maintained at an acceptable level. Specialists in the FAS Contact Center must develop a strong understanding of CXOne platform and be available in member-facing phone skill sets as determined by management. Maintain a current and comprehensive knowledge of credit union products and services and possess an ability to provide quality referrals. Exhibit a positive attitude toward members and teammates while maintaining professional appearance and demeanor. Complete all required quarterly training courses, continuing education & other training assigned by management. Have completed, or complete promptly upon hiring, all of the following courses of the SECU Module Program with passing score on the corresponding examinations: Member Eligibility Money Market Share Accounts (MMSA) NCUA Coverage SECU Online Services SECU Policies Overview Share Accounts Tax-Advantaged Accounts We Are SECU! Account Research in OnBase Account Titling & Designations Estate Basics Financial Advisory Services (FAS) Overview Life Stage MARGO Platform MARGO Teller Member Identification Relationship Manager SECU's Member Facing Websites Share Term Certificates U.S. Savings Bonds Minimum Requirements Must have four-year degree in financial planning, finance, wealth management, math or a related field. Existing licenses, designations, experience, or coursework in investments, trust and estate planning, wealth management or a related area (in addition to a high school diploma or GED) may be considered in lieu of the degree requirement. If unlicensed or partially licensed at the time of hire, must obtain the following within 6 months of registration with FINRA: Life insurance license Investment licenses (SIE/Series 6/63/65 OR SIE/Series 7/66) If hired primarily to be a trust representative, in lieu of investment licenses, must have: Life insurance license ATFA (Accredited Trust Fiduciary Advisor) certification or be eligible to quickly obtain. Some experience as a licensed Insurance, Investment, or Trust Representative is preferred. Some experience in the credit union or financial services industry is preferred. Must maintain all required licenses after obtaining them and satisfy all continuing education requirements. Ability to work independently and as part of a team. Must develop and demonstrate excellent critical thinking skills, problem-solving skills, and good judgment. Must demonstrate excellent written and verbal communication skills. Must be self-motivated. Must possess an aptitude for meeting people, developing member confidence, respect of members and co-workers, trust in Credit Union. Must be able to quickly adapt to changes in daily work based on immediate needs. Must have strong multi-tasking and organizational skills. Be discreet in performance of duties and hold information about member accounts in strict confidence. Work additional hours when necessary to execute responsibilities. Must complete training, modules and education as directed by management. Must be able to speak English fluently. Must be able to cooperate and collaborate with co-workers. Must be cordial in all interactions with members and co-workers. Must be willing to engage in ongoing training and professional development. Must adhere to the work schedule and attendance policy established by manager. Travel for training may be required. Must possess vehicle and valid driver's license. Job Environment Office setting with physical proximity to other employees. Some background noise from other employees, copy machine, and telephone. Some aspects of job will be performed at off-site premises. Physical Demands Must be able to comprehend and carry out verbal and written instructions. Sits 50%, walk 25%, and stands 25% of the time. Use hands and fingers to press keys on a computer keyboard to enter or retrieve information. Must be able to communicate clearly in answering members questions. Must listen well to ascertain the services needed by each member. Climbing stairs may be necessary in MSS Centers that are housed on more than one floor. Visual acuity is required to complete necessary documentation. Must be able to lift 5 pounds. SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law. Disclaimer State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.
    $44k-78k yearly est. Auto-Apply 36d ago
  • Customer Service Clerk

    R+L Carriers 4.3company rating

    Service associate job in Wilson, NC

    Customer Service Representative, Starting at $18.20 hr 1st Shift, Full-Time, Monday - Friday 9:00 AM to 5:30 PM Earn 1 week of vacation after 90 days of employment and enjoy an excellent benefits package that includes our very own employee resorts Click her to learn more about our employee resorts R+L Carriers is seeking a Customer Service Representative to work at our Wilson, NC Service Center. The CSR is responsible for maintaining a positive relationship with customers and to assist customers and other R+L Carriers employees in tracking and monitoring freight movement. Our CSR's use customer retention techniques to ensure customers feel valued and listened to, to resolve their issues, and promote company goals and objectives. This includes daily freight tracing with customers, assisting other terminals in freight related issues, and performing other related duties as assigned. R+L Carriers - Women in Trucking Company Culture Requirements: Strong communication/telephone skills Able to work in a fast-paced environment Strong critical thinking skills Ability to deal with potentially stressful situations General office and customer service experience Basic knowledge or Windows, Outlook and other Microsoft products Ability to type 30+ WPM Preferred: 2+ years of experience as a clerk or similar role in a fast pace environment Freight logistics experience Benefits: R+L Carriers offers an excellent compensation and comprehensive benefits package that includes Medical/Dental/Vision Insurance, 401(k) Retirement Plan with company matching contributions, Paid Vacation & Holidays, and vacation lodging at our exclusive employee resorts in Daytona Beach, FL, Big Bear Lake, CA, Pigeon Forge, TN, and Ocean Isle Beach, NC. About Us: R+L Carriers is a family owned, privately held transportation company founded in 1965. Our business caters to the transportation and distribution industry and is designed to provide customers with superior service through efficient administration and innovative thinking. The Company prides itself in treating our employees and customers with respect and honesty. We believe each employee contributes directly to the Company's growth and success. There are many other transportation companies capable of picking up and delivering freight. However, we believed our customers select us because of the efforts of our employees. R+L Carriers Shared Services, LLC (“R+L Carriers”) and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant's race, color, religion, sex, sexual orientation, gender, gender identity or expression, genetic information, national origin, age, veteran status, disability, or any other status protected by federal or state law. R+L Carriers will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. This application is considered current for ninety (90) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.
    $18.2 hourly Auto-Apply 7d ago
  • Service Consultant / Service Advisor

    Wilkinson Chevrolet Cadillac GMC

    Service associate job in Sanford, NC

    Job Description Come join our rapidly growing Wilkinson Chevrolet GMC Cadillac team. We have been family owned and operated for over 70 years. We are looking for an experienced service consultant to help better serve our customers. Responsibilities Service Advisors Requirements and Responsibilities - Our service advisors primary responsibility is to function as a liaison between our customers and our technicians while overseeing the flow of the service department Work closely with technicians to determine the repairs needed and provide clear explanations of needed repairs Identifying the customers needs and coordinating all aspects of the repair or maintenance from start to completion Bring a positive, ambitious attitude to work each day Maintaining and developing relationships with customers from point of drop-off and until delivery Providing customers informative up to date repair status and provide detailed explanation of additional service repairs needed Provides a complete and accurate cost estimate for labor and parts Qualifications 2 years experience required (preferably with CDK) Strong organizational skills A clean, well groomed, and professional appearance Being self-motivated Strong interpersonal skills with ability to communicate effectively with a diversity of individuals on the phone or in person Strong organizational skills and capability to prioritize multiple tasks effectively Friendly and positive personality Demonstrated ability to manage others Must have valid drivers license Willing to submit to a pre-employment background check & drug screen Benefits Medical, dental, and vision plans 401k with company match Paid vacation Paid time off Paid holidays Family Events
    $50k-88k yearly est. 16d ago

Learn more about service associate jobs

How much does a service associate earn in Raleigh, NC?

The average service associate in Raleigh, NC earns between $23,000 and $73,000 annually. This compares to the national average service associate range of $23,000 to $63,000.

Average service associate salary in Raleigh, NC

$41,000

What are the biggest employers of Service Associates in Raleigh, NC?

The biggest employers of Service Associates in Raleigh, NC are:
  1. Dean Dorton
  2. Ernst & Young
  3. PGA TOUR Superstore
  4. Cayuse Holdings
  5. Dauntless Discovery
Job type you want
Full Time
Part Time
Internship
Temporary