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Service supervisor jobs in Bethlehem, PA - 246 jobs

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  • Customer Service Manager

    Adecco 4.3company rating

    Service supervisor job in Allentown, PA

    Responsible for coordinating customer orders, transportation services, inventory reporting, and carrier performance while ensuring high service levels, accurate documentation, and smooth daily logistics operations. Main Responsibilities Safety • Maintain transportation service agreements and carrier documentation • Track and verify carrier insurance certificates Quality • Support company quality control and assurance requirements • Document and report all service or delivery issues • Maintain detailed and accurate records Performance & Operations • Track carrier safety, quality, and performance metrics • Process customer orders and schedule order preparation • Arrange domestic transportation from warehouses to customer locations • Support customer pickup coordination when required • Communicate with customers and vendors to ensure on-time delivery and pickup • Review transportation rates and escalate exceptions outside standard ranges • Respond to urgent transportation or delivery issues as needed • Maintain accurate inventory and demand records • Maintain customer records to support continuous service improvement • Follow order entry and invoicing procedures from receipt through billing • Prepare weekly and monthly operational reports • Participate in ongoing professional development annually Culture & Working Style • Courteous and professional communication • Willingness to assist others and ask for help when needed • Continuous improvement mindset • Comfortable working cross-functionally Education & Experience • 5+ years of experience in logistics or transportation • Background in customer order processing, routing, inventory management, or 3PL/brokerage environments • Experience coordinating domestic transportation preferred • Experience with bulk or industrial materials is a plus Knowledge & Skills • SAP proficiency required within first 6 months • Strong Excel, Word, and Outlook skills • Comfortable in a paperless, system-driven environment • Strong analytical and reporting skills
    $40k-64k yearly est. 2d ago
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  • Senior Counselor & Team Lead - Addiction Treatment

    Pinnacle Treatment Centers, Inc. 4.3company rating

    Service supervisor job in Phillipsburg, NJ

    A leading addiction treatment provider in Phillipsburg is seeking a Lead Counselor to guide other counselors and manage individual caseloads. Responsible for ensuring compliance with treatment standards and providing crisis counseling, this role demands strong leadership and clinical skills. The position is full-time and onsite, offering a competitive pay range of $23-$37 per hour and a comprehensive benefits package. #J-18808-Ljbffr
    $23-37 hourly 1d ago
  • Customer Service Account Manager (On-Site, Pine Brook, New Jersey)

    Maxlite Inc. 4.0company rating

    Service supervisor job in Brookfield, NJ

    Description: Job Title: Customer Service Account Manager Department: Customer Service Reports to: Director, Customer Service Job Description: At MaxLite, our vision is to transform the way people experience light. We are seeking an experienced Customer Service Account Manager to join our rapidly growing company, supporting our customer base on the specific assigned location. As a Customer Service Account Manager at MaxLite, you will manage and support customer needs to achieve and maintain a 100% satisfaction rate. You will collaborate closely with the sales team to meet monthly, quarterly, and annual sales targets, supporting sales activity within your assigned territory. This role requires effective use of web-based customer service tools and frequent communication with customers and internal teams via phone and email. Key Duties & Responsibilities: Manage order fulfillment for your assigned sales territory, including order entry, administration, and shipping coordination. Handle inbound calls and emails with professionalism, resolving customer inquiries promptly and accurately in a fast-paced, multitasking environment. Monitor and run order reports to ensure timely shipment of open orders, release of holds, and fulfillment of backorders. Maintain accurate and up-to-date opportunities, quotes, and customer records in FreeAgent. Build and maintain strong partnerships with assigned Sales Representatives to drive collaboration and achieve territory goals. Work closely with the Senior Account Manager to identify, track, and pursue new sales opportunities. Take full ownership of customer issues from initiation to resolution, ensuring an exceptional customer experience and 100% satisfaction. Develop deep product knowledge of all MaxLite offerings to provide informed and effective customer support. Track and analyze sales performance, KPIs, and backorder trends, proactively addressing any gaps or issues. Collaborate cross-functionally with Operations, Product Management, and Logistics teams to meet customer needs efficiently. Identify opportunities to improve customer service processes, tools, and communication workflows. Process RGAs and manage RTI or buy-back program requests accurately and promptly. Prepare and maintain detailed documentation and reports on customer interactions, promotions, and order activity. Perform additional duties as assigned with minimal supervision while maintaining high attention to detail and responsiveness. Requirements: Bachelor Degree 3-5 years of experience in a customer service/account management role Experience and understanding of the lighting industry highly desired Exceptional listening, comprehension, and oral/written communication skills - including grammar, spelling, punctuation and writing composition skills. Proficient in Microsoft Office Suite, AI, and technologies Strong ability to work independently, prioritize tasks, attention to detail and solve problems in a fast-paced environment. Collaborative team player with a positive attitude. We Offer: Competitive salary + bonus Growth opportunities Health benefits (medical, dental, vision) Paid time off (sick, vacation, holidays) Life and disability insurance 401(k) w/ company match Working Conditions & Physical Requirements: This is an on-site position required to work out of our Pine Brook, NJ Headquarters, Monday through Friday, 5 days per week Must be able to commute to the work location Must be able to walk, talk, sit, stand, bend, listen, type, read Must be able to push, pull, lift up to 15 pounds on occasion Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. About MaxLite: MaxLite has been committed to providing energy-efficient lighting products for more than 32 years. One of the first movers into LED technology in the industry, MaxLite offers an extensive line of state-of-the-art indoor and outdoor LED lamps and luminaires under the MaxLED brand. A three-time recipient of the ENERGY STAR Partner of the Year Award for its industry leadership, MaxLite continues to be at the forefront of energy-efficient technologies through the innovative research and development capabilities of its three locations. EEO Statement: MaxLite provides equal employment opportunities to all applicants and employees and strictly prohibits any type of harassment or discrimination in regards to race, religion, age, color, sex, disability status, national origin, genetics, sexual orientation, protected veteran status, gender expression, gender identity, or any other characteristic protected under federal, state, and/or local laws. Consistent with the Americans with Disabilities Act (ADA), it is the policy of MaxLite to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please inform Human Resources during the interview Process. Employment with MaxLite is on an at-will basis, meaning either you or the Company can terminate the employment relationship, at any time, for any or no reason, and with or without cause or notice. As an at-will employee, your employment with MaxLite is not guaranteed for any length of time.
    $68k-126k yearly est. 23d ago
  • Supervisor, Investment Fund Services

    Sei Global Services 4.9company rating

    Service supervisor job in Ancient Oaks, PA

    The Investment Manager Services Division (IMS) at SEI is growing rapidly and is seeking new members on our Investment Fund Services accounting team. Our primary goal is to provide exceptional accounting and administration servicing for our clients' assigned mutual funds, CITs, ETFs and other pooled vehicles. As a Fund Accountant Supervisor, you will act as an intermediary between the funds and their investment managers and serve as the official record keeper for the funds. You will also train and supervise the accounting analysts on the team. What you will do: · Your skills in accounting will be used by calculating the funds' daily investable cash, expenses, and income. You will calculate and report the funds' daily Net Asset Values (NAV's). You will process shareholders' activity and perform timely reconciliations to the fund's transfer agent. You are responsible to communicate the transactions associated with the fund(s) and work closely with internal and external clients to provide accurate and thorough accounting packages. · As the record keeper for the funds, you will be involved in the support of various year-end audit engagements in accordance with GAAP accounting standards. We will need you to perform due-diligence to ensure clients are in compliance with government laws and regulations. · You will ensure accuracy of accounting packages by completing daily checks of: security audit reports, NAV impact (R086) reports, daily work packets, corporate actions, expense processing, CARS reconciliations, and Fund Center reports. · You will assist Fund Administration in performing expense budget analysis and allocating expense payments; prepare monthly expense packages and scorecards. · You will assist the fund accountant manager with the preparation of SEC filings (e.g. N-SAR, N-1A, 24F-2, N-MFP). · You will train and supervise the accounting analysts on systems, processing, procedures, and job responsibilities. · Your due diligence and attention to detail during the review process of the fund accountant analysts work will be key to your team's success while striving for error free reconciliations and reporting. · You will correspond with external investment managers regarding day-to-day fund inquiries including entering security trades, fee payments, cash position breaks, reconciliations, and escalation inquiries. Client engagement and a dedication to quality service is a must for success. · You will assist the manager with conducting performance appraisals, monthly one-on-ones with the team analysts and provide career pathing and training. You will also ensure staffing requirements are met by participating in analyst interviews. You will team with the manager to provide and foster a team environment to include individual development, promotions and disciplinary action. · We want you to succeed and look for future solutions! Through attending and participating in various IMS and corporate professional development sessions, you will acquire the tools to identify processes across the division and organization. · You will have the opportunity to partner with a diverse team and grow your career. What we need from you: · BA / BS in Business, Accounting, Finance, Economics, Mathematics or equivalent professional experience. · Minimum of 2 years experience in Financial Services Industry working with Fund Accounting. · Intermediate skills in Microsoft Excel. · The self-motivation, organization and drive to complete multiple client deliverables in a timely manner without sacrificing excellence or quality. · Strong written and verbal communication skills as you will primarily support your clients through email and/or phone calls. · Strong customer service skills as you will be communicating daily with your clients and other service providers. What we would like from you: · A drive to broaden one's knowledge of the financial services industry by learning new concepts and systems and taking the initiative to apply it to daily work assignments. · Attention-to-detail to ensure that all deliverables consistently meet the highest standard of quality and accuracy · Collaboration with internal and external stakeholders. As the needs of our clients change, we need to be flexible to change with them. · Positivity and collegial approach in assisting both colleagues and clients and the ability to work in team environment. · Curiosity, critical thinking and attention to detail: Whether it's to identify a solution to a problem or possibly help implement a more efficient process or procedure, your skills have a place in our business. Someone who will embody our SEI Values of courage, integrity, collaboration, inclusion, connection and fun. Please see our website for more information. ********************* SEI's competitive advantage: To help you stay energized, engaged and inspired, we offer a wide range of benefits including comprehensive care for your physical and mental well-being, a strong retirement plan, tuition reimbursement, a hybrid working environment for most roles, support for working parents and flexible Paid Time Off (PTO) so you can relax, recharge and be there for the people you care about. Benefits include healthcare (medical, dental, vision, prescription, wellness, EAP, FSA), life and disability insurance (premiums paid for base coverage), 401(k) match, education assistance, commuter benefits, up to 11 paid holidays/year, 21 days PTO/year pro-rated for new hires which increases over time, paid parental leave, back-up childcare arrangements, paid volunteer days, a discounted stock purchase plan, investment options, access to thriving employee networks and more. We are a technology and asset management company delivering on our promise of building brave futures (SM)-for our clients, our communities, and ourselves. Come build your brave future at SEI. SEI is an Equal Opportunity Employer and so much more… After over 50 years in business, SEI remains a leading global provider of investment processing, investment management, and investment operations solutions. Reflecting our experience within financial services and financial technology our offices encompass an open floor plan and numerous art installations designed to encourage innovation and creativity in our workforce. We recognize that our people are our most valuable asset and that a healthy, happy, and motivated workforce is key to our continued growth. At SEI, we're (literally) invested in your success. We offer our employees paid parental leave, back-up childcare arrangements, paid volunteer days, education assistance and access to thriving employee networks. SEI is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. AI Acceptable Use in the application and interview process: SEI acknowledges the growing integration of artificial intelligence (AI) tools into individuals' personal and professional lives. If you intend to incorporate the use of any AI tools at any stage of the application and/or interview process, please ensure you have reviewed and adhere to our AI use guidelines.
    $89k-110k yearly est. Auto-Apply 60d+ ago
  • Field Service Supervisor

    Sobieski 4.0company rating

    Service supervisor job in East Norriton, PA

    Sobieski Services Inc. is looking to hire a full-time Field Service Supervisor. Are you interested in a career with a growing company and supportive team? This position earns a competitive wage, depending on experience. We offer excellent benefits, including a comprehensive benefits package, paid vacations and holidays, a 401(k) plan, free training, and a flexible work schedule. If this sounds like the right opportunity for you, apply today! ABOUT SOBIESKI Sobieski Services Inc., a division of J. F. Sobieski Mechanical Contractors, is part of an $100 million mechanical contracting company that provides premier construction services to Delaware, South Eastern PA, Cecil County, Virginia and Maryland markets. Over thirty years ago, Sobieski Services, Inc. was founded with the intention of offering high-quality plumbing and HVAC services with a strong emphasis on customer satisfaction. We believe in three core values that have made our company successful: integrity in every decision we make, treating all team members like family, and courage to always make the right decisions. By putting an emphasis on these core values, we have been able to create strong, lasting relationships with our customers. We acknowledge and value the talents and hard work of our team. Due to their dedication, we proudly offer great pay and benefits. We work as a team with the combined goal to grow as a home services company and into experienced professionals. Which is why we offer expert in-house consultation services as well as unlimited earning potential and career advancement opportunities. We believe in providing the right tools for optimal success! DAY IN A LIFE The successful Field Service Supervisor is responsible for overseeing, coaching, and supporting HVAC and Plumbing service technicians across three of our branches to ensure high-quality work, exceptional customer service, and efficient use of resources. This role involves managing daily operations, coordinating with dispatch and management, and maintaining strong communication across teams to achieve service excellence and profitability. QUALIFICATIONS AND EDUCATION REQUIREMENTS Graduation from a vocational school and/or apprenticeship preferred Journeyman license favorable Minimum of five (5) years' experience as field service management required Plumbing and/or HVAC installation/service experience required Proficient computer skills, including extensive knowledge of ERP systems and Microsoft Office Suite products Professional demeanor and ability to interact with a variety of stakeholders Ability to pass a background check and drug screen with a valid driver's license and good driving record
    $41k-63k yearly est. Auto-Apply 54d ago
  • Supervisor, SC Operations

    GXO Logistics Inc.

    Service supervisor job in Bethlehem, PA

    Continue to Grow with GXO. At GXO, we know our greatest asset is people like you - energetic, innovative people of all experience levels and talents who make GXO a great place to work. Your career matters to us because your passion and excitement will help keep our company moving forward. 2nd shift: Wednesday - Saturday, 3:00 P.M. - 2:00 A.M. Logistics at full potential. At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of. We're seeking a Supervisor, SC Operations, who can bring out the best in his/her team. If you know how to encourage people to continually raise the bar while taking responsibility for all day-to-day warehouse operations, you might be an ideal fit for our growing company. As a member of our team, you'll have the committed support to excel at your job and the resources to build an exciting career. What you'll do on a typical day: * Ensure efficient daily operations of the warehouse * Prepare schedules * Supervise the team and provide training and coaching to improve performance * Monitor work quality to consistently deliver exceptional customer service * Demonstrate an understanding of the company quality policy * Adhere to the GXO 7S program * Communicate well with leadership, team members and other departments * Implement continuous improvement action plans * Always maintain a clean environment What you need to succeed at GXO: At a minimum, you'll need: * 2 years of relevant work experience * Experience with Microsoft Office (Word, Excel and Outlook) and computerized scanner equipment * Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends It'd be great if you also have: * Bachelor's degree in Logistics or a related field * 2 years of managerial or supervisory experience * Bilingual English/Spanish * Experience in an AS9100 or ISO environment * Warehousing or Third-Party Logistics (3PL) experience This job requires the ability to: * Lift objects of various shapes, sizes and weights * Stand, sit or walk for extended periods of time * Reach (including above your head), bend, climb, push, pull, twist, squat and kneel * Handle or manage tools or equipment * Tolerate hot or cold warehouse environments We engineer faster, smarter, leaner supply chains. We are proud to be an Equal Opportunity employer including Disabled/Veterans. GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
    $44k-75k yearly est. 7d ago
  • Supervisor, SC Operations

    GXO Logistics Supply Chain, Inc.

    Service supervisor job in Bethlehem, PA

    Continue to Grow with GXO. At GXO, we know our greatest asset is people like you - energetic, innovative people of all experience levels and talents who make GXO a great place to work. Your career matters to us because your passion and excitement will help keep our company moving forward. 2nd shift: Wednesday - Saturday, 3:00 P.M. - 2:00 A.M. Logistics at full potential. At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of. We're seeking a Supervisor, SC Operations, who can bring out the best in his/her team. If you know how to encourage people to continually raise the bar while taking responsibility for all day-to-day warehouse operations, you might be an ideal fit for our growing company. As a member of our team, you'll have the committed support to excel at your job and the resources to build an exciting career. What you'll do on a typical day: Ensure efficient daily operations of the warehouse Prepare schedules Supervise the team and provide training and coaching to improve performance Monitor work quality to consistently deliver exceptional customer service Demonstrate an understanding of the company quality policy Adhere to the GXO 7S program Communicate well with leadership, team members and other departments Implement continuous improvement action plans Always maintain a clean environment What you need to succeed at GXO: At a minimum, you'll need: 2 years of relevant work experience Experience with Microsoft Office (Word, Excel and Outlook) and computerized scanner equipment Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends It'd be great if you also have: Bachelor's degree in Logistics or a related field 2 years of managerial or supervisory experience Bilingual English/Spanish Experience in an AS9100 or ISO environment Warehousing or Third-Party Logistics (3PL) experience This job requires the ability to: Lift objects of various shapes, sizes and weights Stand, sit or walk for extended periods of time Reach (including above your head), bend, climb, push, pull, twist, squat and kneel Handle or manage tools or equipment Tolerate hot or cold warehouse environments We engineer faster, smarter, leaner supply chains. We are proud to be an Equal Opportunity employer including Disabled/Veterans. GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
    $44k-75k yearly est. 7d ago
  • Supervisor, Investment Fund Services

    SEI 4.4company rating

    Service supervisor job in Ancient Oaks, PA

    The Investment Manager Services Division (IMS) at SEI is growing rapidly and is seeking new members on our Investment Fund Services accounting team. Our primary goal is to provide exceptional accounting and administration servicing for our clients' assigned mutual funds, CITs, ETFs and other pooled vehicles. As a Fund Accountant Supervisor, you will act as an intermediary between the funds and their investment managers and serve as the official record keeper for the funds. You will also train and supervise the accounting analysts on the team. What you will do: * Your skills in accounting will be used by calculating the funds' daily investable cash, expenses, and income. You will calculate and report the funds' daily Net Asset Values (NAV's). You will process shareholders' activity and perform timely reconciliations to the fund's transfer agent. You are responsible to communicate the transactions associated with the fund(s) and work closely with internal and external clients to provide accurate and thorough accounting packages. * As the record keeper for the funds, you will be involved in the support of various year-end audit engagements in accordance with GAAP accounting standards. We will need you to perform due-diligence to ensure clients are in compliance with government laws and regulations. * You will ensure accuracy of accounting packages by completing daily checks of: security audit reports, NAV impact (R086) reports, daily work packets, corporate actions, expense processing, CARS reconciliations, and Fund Center reports. * You will assist Fund Administration in performing expense budget analysis and allocating expense payments; prepare monthly expense packages and scorecards. * You will assist the fund accountant manager with the preparation of SEC filings (e.g. N-SAR, N-1A, 24F-2, N-MFP). * You will train and supervise the accounting analysts on systems, processing, procedures, and job responsibilities. * Your due diligence and attention to detail during the review process of the fund accountant analysts work will be key to your team's success while striving for error free reconciliations and reporting. * You will correspond with external investment managers regarding day-to-day fund inquiries including entering security trades, fee payments, cash position breaks, reconciliations, and escalation inquiries. Client engagement and a dedication to quality service is a must for success. * You will assist the manager with conducting performance appraisals, monthly one-on-ones with the team analysts and provide career pathing and training. You will also ensure staffing requirements are met by participating in analyst interviews. You will team with the manager to provide and foster a team environment to include individual development, promotions and disciplinary action. * We want you to succeed and look for future solutions! Through attending and participating in various IMS and corporate professional development sessions, you will acquire the tools to identify processes across the division and organization. * You will have the opportunity to partner with a diverse team and grow your career. What we need from you: * BA / BS in Business, Accounting, Finance, Economics, Mathematics or equivalent professional experience. * Minimum of 2 years experience in Financial Services Industry working with Fund Accounting. * Intermediate skills in Microsoft Excel. * The self-motivation, organization and drive to complete multiple client deliverables in a timely manner without sacrificing excellence or quality. * Strong written and verbal communication skills as you will primarily support your clients through email and/or phone calls. * Strong customer service skills as you will be communicating daily with your clients and other service providers. What we would like from you: * A drive to broaden one's knowledge of the financial services industry by learning new concepts and systems and taking the initiative to apply it to daily work assignments. * Attention-to-detail to ensure that all deliverables consistently meet the highest standard of quality and accuracy * Collaboration with internal and external stakeholders. As the needs of our clients change, we need to be flexible to change with them. * Positivity and collegial approach in assisting both colleagues and clients and the ability to work in team environment. * Curiosity, critical thinking and attention to detail: Whether it's to identify a solution to a problem or possibly help implement a more efficient process or procedure, your skills have a place in our business. Someone who will embody our SEI Values of courage, integrity, collaboration, inclusion, connection and fun. Please see our website for more information. ********************* SEI's competitive advantage: To help you stay energized, engaged and inspired, we offer a wide range of benefits including comprehensive care for your physical and mental well-being, a strong retirement plan, tuition reimbursement, a hybrid working environment for most roles, support for working parents and flexible Paid Time Off (PTO) so you can relax, recharge and be there for the people you care about. Benefits include healthcare (medical, dental, vision, prescription, wellness, EAP, FSA), life and disability insurance (premiums paid for base coverage), 401(k) match, education assistance, commuter benefits, up to 11 paid holidays/year, 21 days PTO/year pro-rated for new hires which increases over time, paid parental leave, back-up childcare arrangements, paid volunteer days, a discounted stock purchase plan, investment options, access to thriving employee networks and more. We are a technology and asset management company delivering on our promise of building brave futures (SM)-for our clients, our communities, and ourselves. Come build your brave future at SEI. SEI is an Equal Opportunity Employer and so much more… After over 50 years in business, SEI remains a leading global provider of investment processing, investment management, and investment operations solutions. Reflecting our experience within financial services and financial technology our offices encompass an open floor plan and numerous art installations designed to encourage innovation and creativity in our workforce. We recognize that our people are our most valuable asset and that a healthy, happy, and motivated workforce is key to our continued growth. At SEI, we're (literally) invested in your success. We offer our employees paid parental leave, back-up childcare arrangements, paid volunteer days, education assistance and access to thriving employee networks. SEI is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. AI Acceptable Use in the application and interview process: SEI acknowledges the growing integration of artificial intelligence (AI) tools into individuals' personal and professional lives. If you intend to incorporate the use of any AI tools at any stage of the application and/or interview process, please ensure you have reviewed and adhere to our AI use guidelines.
    $42k-68k yearly est. 14d ago
  • Operations Supervisor

    NRI3PL

    Service supervisor job in Easton, PA

    A Day in the Life As an Operations Supervisor, you will play an important part in providing direction to the order fulfillment team by ensuring timely delivery of orders and commitments. You'll be working with product from some awesome clients that are heavily involved in the active lifestyle. What does success look like in this role? The ideal candidate will be a model of excellence for our Order Fulfillment team and will embrace leadership skills and fostering relationships with all stakeholders. They will have a keen eye for detail and adapt to ever changing dynamic environment with a dedicated focus on ensuring all KPI's and financial goals are being met. The following schedule is available for this role: Monday - Friday, 5:00am - 1:30pm Starting Pay: $70,304 - $84,250 Location: 13200 S Broadway Los Angeles, CA 90061 All About You What You'll Bring to the Role: Excellent technical capabilities with proficiency in warehouse management system (WMS) Excellent communication and interpersonal skills Ability to multitask and prioritize duties, follow through assignments with a minimum of direction, and be extremely detail oriented Experience in continuous improvement tools/methodologies to drive customer fulfillment, quality, efficiency and safety Experience in leading personnel to ensure all assigned activities are performed effectively and efficiently Has the ability to be flexible and adapt to changing priorities. The Must Haves: 3+ years of experience leading a warehouse/light industrial team Bilingual (English/Spanish) nice to have. Must be in good standing in your current position (i.e., good attendance, performance, no PIPs within the last 3 months) A Bachelor's degree in Supply Chain, Logistics or related field is a plus Proficient with Microsoft Office applications, specifically Outlook Must have physical ability to carry out essential job functions, including but not limited to, the ability to lift and carry up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, comfortable with heights in elevated areas and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc. Bilingual (Spanish/English) preferred but not required Things You Will be Doing Ensures the training, cross-training and development of team members Communicates, monitors and drives goals and operational performance metrics while working within SLA Collaborate with the DC Manager by planning labor requirements based on forecast and direction from the Client Communicates expectations and provides regular feedback on performance Following NRI safety rules, safety procedures, security protocol and standard operating procedures (SOP) Keeps work and storage areas in a safe, clean, and tidy condition at all times. Performs other duties as requested NRI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
    $70.3k-84.3k yearly 9h ago
  • Fulfillment Operations Supervisor

    Cart.com 3.8company rating

    Service supervisor job in Bethlehem, PA

    Who We Are: We're Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2B and B2C companies to unify commerce operations across channels and sell and fulfil anywhere their customers are. We're building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth. Our goal is to be the global backbone of commerce. To achieve it, we're looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We'd love to hear from you. Cart.com Fast Facts: 6,000+ customers worldwide 1,600+ employees globally 14 warehouses nationwide, totaling over 8 million square feet of space Our software lists $10+ trillion in product value across channels Our digital and physical operations support $8+ billion in Gross Merchandise Value Our values: Cart.com is building a company that is committed to living out these 6 core values: Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about. Think beyond the box: “We've always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems. Don't give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story. Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community. Work together: We've built a team that prides itself on diversity of thought and background. Collaboration is better with contrast. Remember to be human: We work hard, but we leave room for the people, places and things that we love. Onsite: This position is open to applicants or individuals who are located in or around Bethlehem, PA and able to work 1st shift scheduled with flexibility for longer hours based off of business and peak needs. The Role: The Fulfillment Center Supervisor will be a key leader at our Fulfillment Center. You will be responsible for managing and motivating a team to achieve productivity, safety, and departmental goals. The potential assignments would be one or more of the following areas: replenishment, receiving, outbound, inventory, special projects & returns. The ability to, work in a fast-paced environment, motivate a performance driven team, and be customer service driven, is a must. What You'll Do: Supervise and direct a team of associates per shift. Monitor KPIs such as UPH, accuracy, and safety compliance. Assign labor based on workload and priorities across functional areas. Train and coach associates on SOPs, WMS usage, and quality expectations. Escalate operational or client issues to the Manager/Site Director. Promote a safe, collaborative, and positive work culture. Ensure associates adhere to attendance, policy, and performance standards. Who You are: A leader with the ability to influence A high level communicator both orally and written Able to multi-task and adapt to a changing environment A Problem Solver Team oriented with strong interpersonal skills What You've Done: 3+ yrs warehouse operations experience within 1 of the following....replenishment, receiving, outbound, inventory, special projects & returns 1+ years of supervisory or lead experience in which you motivated, trained and led your team into performing at extraordinary levels. Systems experience with WMS, OMS, Excel, and other Office applications. High School diploma or GED. Top candidates will also have: You have successfully utilized data to support decisions and drive success in your responsible areas Prior 3PL operations experience. Prior B2B wholesale experience Physical Work Environment: Able to withstand moderate physical activity (standing, walking, bending, stooping over, reaching, etc.). Able to lift and carry up to 25-30 lbs. on occasion (document boxes, files, binders, and other items) Able to maintain attention and concentration for extended periods of time Able to work overtime including extended schedules during peak seasons. Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN. All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants. Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $33k-56k yearly est. Auto-Apply 5d ago
  • HVAC Service Manager

    Horizon Services 4.6company rating

    Service supervisor job in Lansdale, PA

    Job Description About our Company: Horizon Services, Inc. is the largest and most-respected Residential Plumbing, Heating, Air Conditioning, and Drain Cleaning company in Delaware, Pennsylvania, Maryland, and New Jersey offering homeowners a wide selection of products, services and solutions. For over 24 years, we have built a reputation for service, quality and reliability that cannot be matched by any other plumbing, heating and air conditioning company in the region. About the Job: We are searching for a dynamic HVAC Service Manager for our Audubon, PA location. We are seeking an elite star, someone who is goal oriented, self-motivated, and has demonstrated leadership and people development skills. The HVAC Service Manager will start the position by managing 15+ employees and be responsible for coordinating HVAC services and repairs depending on what the customer needs. About the Requirements/Skills: 10+ Years within the HVAC Residential Industry Do not apply without HVAC experience. Do not apply if you only have commercial experience. 3+ Year's experience in a service management role within the industry Technical School diploma or certificate of completion Associates Degree Knowledge of HVAC equipment, tools and materials Extensive technical skills within the trade Customer/Client Interfacing Ability & willingness to work a flexible schedule as necessary to meet customer requirements Understanding of operational concepts including planning, scheduling, and logistics Demonstrated excellent written and verbal communications skills Proficient in Microsoft Office, including Word and Excel About the Responsibilities: Directly manages Service and Dispatch staff members. This includes but is not limited to include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Stay abreast of industry technological developments and convey this knowledge to team members Coordinate team member activities to ensure individual and team goals are consistently achieved; ensure team members are working up to the highest standards in all aspects of their positions; conduct regular meetings with team members to review company policy and procedures, performance, quality and safety statistics Interface effectively with other departments Ensure employees provide superior customer service; conducts ride-a-longs with Service Technicians Provide customer service support, as necessary; respond to customer inquiries and problems in a timely manner; resolve excessive consumption problems Promote and support the Company brand Compensation: Over the past 30 years, Horizon Services has been known as an employer who has high expectations of its employees, but also a company who provides its employees an opportunity to make more money and not be held down by standard industry pay plans. Therefore, we offer aggressive salary and incentives plans which will be paid based on personal experience, efficiency and productivity and overall revenue goals of the company. Full Family Benefits Package: Medical Dental Orthodontist Coverage Vision Dependent Care and Medical Care Flexible Spending Accounts Prescription drug coverage Company supplied life insurance Short term disability Long term disability 401K with company match Paid time off On-site free gym access Family oriented events throughout the year Please provide a cover letter that explains why you should be considered a candidate for this position. Highlight accomplishments along with a detailed resume and salary requirements. Job Posted by ApplicantPro
    $69k-89k yearly est. 18d ago
  • Lift Operations Supervisor

    Blue Mountain Resort-Poconos

    Service supervisor job in Palmerton, PA

    WHAT WE ARE LOOKING FOR: Do you enjoy spending time out on the mountain? Are you a leader who is passionate about creating guests for life? We are seeking a punctual, detail-oriented individual who thrives in a fast-paced environment and is excited for an opportunity to create guests for life. Interest in skiing, snowboarding, and outdoor recreation is a plus! REQUIREMENTS: * Strong organizational and time management skills, particularly when working in a fast-paced environment and under pressure. * Working knowledge of ski lifts and procedures. * Ability to work weekends, holidays, and in various types of inclement weather. * Exceptional spatial awareness. * Thrives being part of a collaborative, team-orientated environment. * Excellent judgment and decision-making skills. * Supervisor experience a plus! * Must be 18 years of age. WHAT YOU CAN EXPECT: * Recruit, develop, and retain top talent. * Supervise lift attendant staff daily and ensure proper time clock usage and schedule adherence. * Be familiar with all policies, procedures, and rules regarding operating and riding a ski lift and ensure that these are followed by staff and guests. * Assist in performing daily pre-operation inspections and post-operation shutdown procedures. * Assist in the evacuation of a disabled lift. * Understands and enforces all safety guidelines associated with lift operations. * Under the direction of the Lift Operations Manager and Assistant Manager, set up, execute, and lift operations training. * To put public safety and security first and have knowledge of relevant equipment, policies, procedures, and strategies to comply with local, state, and national security operations for the protection of people, data, property, and institutions. * Implement emergency procedures, including contacting Ski Patrol. * Consistently offer professional, friendly, and engaging service and information to the guests. * Attend all staff meetings. WHAT WE CAN OFFER YOU: We offer the opportunity to join a growing company with over 40 years in the hospitality industry and be a part of setting a new standard of excellence in guest satisfaction. We understand the importance of both personal and professional growth and support our team members in achieving their goals. Team members enjoy benefits including a free season pass and activities around the resort, discounts on food and merchandise, and special team celebrations in an environment that gives you the opportunity to play where you work! WHY IT'S SO GREAT TO WORK FOR BLUE MOUNTAIN RESORT: Blue Mountain Resort offers an environment that encourages personal and professional growth, collaboration, safety, and fun. We are committed to fostering a rich learning environment based on individual talents and goals. Together we strive to cultivate a community based on trust and respect. This job description is a general outline of the responsibilities and duties. Additionally, it is not limited to these specifications and is subject to revision by Blue Mountain Resort at any time. Job offers are contingent upon successful completion of a drug screen, background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification. Blue Mountain Resort is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other status protected by applicable law.
    $44k-75k yearly est. 60d+ ago
  • Assistant Service Manager

    Fredbeans 4.5company rating

    Service supervisor job in Doylestown, PA

    Fred Beans is now hiring an Assistant Service Manager for our Dodge Chrysler Jeep Ram store in Doylestown, PA! Join Fred Beans Automotive Group, voted Best Places to Work 7 years running and Healthiest Employers for 2021 and 2022! We're growing and looking to expand our award-winning team! Work with one of the largest and most successful automotive groups in PA. Fred Beans is the largest privately held automotive group in PA. Our network of 18 service centers in PA and NJ open the door for future career advancement. What You'll Do * Provide exceptional and efficient customer service * Make recommendations based on customer vehicle * Answer phones and schedule service appointments * Coordinate with parts department and other vendors * Update customers on service progress of vehicle * Assist Service Advisor team with daily operations * Ensure the customer has a positive overall service experience * Prepare and complete all documentation related to the service transaction. What We Offer * Updated facilities: including tablets, electronic repair orders and multi point inspections, texting software and much more! * Company funded training and leadership programs to help you further your career. (Our company spent over $600,000 training our staff last year) * Company funded health benefits * Life, Disability, and Cancer Insurance * Pet Insurance * Company-matched 401(k) * Paid Vacation and Personal time off * Convenient and reasonable work hours Monday through Saturday, NO Sundays * Employee and Community discounts at over 150 vendors * Healthy Living Program * Referral Program * Partnership with SoFi * Parental Leave * Volunteer Time Off * Long Term Job Security -- We've been in business for 47 years and we're still growing! What You'll Need * Excellent customer service and communication skills * Good organizational and time management skills * At least one year of Automotive experience preferred * A valid driver's license * Reliable transportation * Attention to detail * Fred Beans Automotive is an equal opportunity and veteran friendly employer*
    $41k-61k yearly est. 22d ago
  • Treasury Operations Supervisor III

    JY Legner Associates

    Service supervisor job in Allentown, PA

    Cash Operations Supervisor Hybrid - Allentown, PA (Remote Mondays and Fridays; In-office Tuesdays through Thursdays) The Cash Operations Supervisor is responsible for overseeing a team of five associates managing daily cash transactions for the corporation, including accounts payable, accounts receivable, cash disbursements, and cash receipts. This role ensures transactions are properly authorized, accurately processed, and compliant with internal controls and external regulations. The supervisor will serve as a resource for internal business partners, providing training, support, and guidance on best practices for cash operations. Key Responsibilities Supervise, motivate, and develop a team responsible for executing and overseeing cash-related activities across payables, receivables, and disbursements. Serve as the primary liaison for internal business lines, ensuring adherence to cash operations policies and educating teams on proper procedures. Provide expertise and direction on internal controls related to cash handling and transactions. Design and monitor fraud detection and cash control tests to protect corporate assets. Lead or participate in process improvement initiatives impacting cash operations. Ensure practices align with external regulatory and reporting requirements, including SOX 404 compliance. Investigate and resolve complex reconciliation issues, payment discrepancies, and system or process errors. Collaborate with internal and external auditors on all matters related to cash controls. Maintain a physical presence in the office to supervise direct reports and ensure compliance with safety and wage/hour regulations. Required Qualifications Bachelor's degree in Business, Finance, or a related field 3-4 years of progressive financial experience Strong analytical and problem-solving skills Deep understanding of cash transaction processes and control frameworks Solid foundation in accounting principles and financial systems Results-driven, with a continuous improvement mindset Preferred Qualifications MBA or advanced degree Professional certification such as CPA, CTP, or CFA
    $44k-76k yearly est. 60d+ ago
  • Operations Supervisor

    Legend Biotech 4.1company rating

    Service supervisor job in Raritan, NJ

    Legend Biotech is a global biotechnology company dedicated to treating, and one day curing, life-threatening diseases. Headquartered in Somerset, New Jersey, we are developing advanced cell therapies across a diverse array of technology platforms, including autologous and allogenic chimeric antigen receptor T-cell, T-cell receptor (TCR-T), and natural killer (NK) cell-based immunotherapy. From our three R&D sites around the world, we apply these innovative technologies to pursue the discovery of safe, efficacious and cutting-edge therapeutics for patients worldwide. Legend Biotech entered into a global collaboration agreement with Janssen, one of the pharmaceutical companies of Johnson & Johnson, to jointly develop and commercialize ciltacabtagene autolecuel (cilta-cel). Our strategic partnership is designed to combine the strengths and expertise of both companies to advance the promise of an immunotherapy in the treatment of multiple myeloma. Legend Biotech is seeking an Operations Supervisor as part of the Technical Operations team based in Raritan, NJ. Role Overview The CAR-T Operations Supervisor is an exempt level position working within Technical Operations team, responsible for directing the daily production of a personalized cell therapy to support both clinical and commercial requirements in a sterile cGMP environment. Job duties will be performed within a team-based environment, on an assigned production shift schedule. Shift Options Available: Sun-Wed, 2nd Shift Wed-Sat, 2nd Shift Key Responsibilities Lead and supervise multiple units within the CAR-T process operations (i.e. component preparation manufacturing, MFG support operations, Mock cell, and CAR-T process) according to standard operating procedures and batch records and ensure safe and compliant manufacturing operations according to cGMP requirements. Lead the daily start of shift operations meetings, the daily wrap up production meetings and assign individuals their daily production task to execute and ensure compliance and successful completion of work-related tasks. Work closely with operations personnel on the production floor to provide guidance and perform production tasks as needed to help the team, in a manner consistent with safety policies, quality systems, and cGMP requirements. Support manufacturing investigations, create/revise operational procedures, including manufacturing work instructions, master batch records, forms, and support and manage change controls. Work closely with Operations Manager to help oversee the development of production personnel, provide input on personnel performance. Build strong partnerships with Manufacturing, Engineering, and Quality to ensure seamless execution of daily production tasks and work as part of a cross-functional team to address production issues as the first point of contact for operators on the production floor. Support the development of manufacturing processes, participate in various department projects, and will work with others to drive continuous improvements and efficiencies within cell therapy Technical Operations. Job duties performed routinely require exposure to and handling of biological materials and hazardous chemicals. Distance visual acuity of at least 20/40 (Snellen) in both eyes without corrective lenses or visual acuity corrected to 20/40 (Snellen) or better with corrective lenses. Color Perception both eyes 5 slides out of 8. Requirements Bachelor's degree in Science, Engineering or related field or equivalent experience required. A minimum of 6 years of operations experience within a cGMP environment in the biotech/biopharma industry. Prior experience in manufacturing, quality, or engineering is required. Excellent communication and organizational behaviors skills are required. Proficiency with Microsoft Office tools (Word, Excel, PowerPoint, and Outlook) is required. Availability to work in a day shift (1st or 2nd shift) is required. Knowledge of cGMP regulations and FDA guidance related to manufacturing of cell-based products, and cleanroom behaviors. Must exhibit strong Leadership skills and ability to effectively communicate and influence Operations associate and convey information to Management. Ability to work independently and successfully, prioritize and manage multiple tasks simultaneously, integrate cross-functional issues and balance competing priorities effectively. Must be able to manage shifting priorities to meet critical deadlines in a fast paced and dynamic, growing environment, while providing clear direction to team members. Strong analytical, problem solving and critical thinking skills and the ability to lead as a change agent to promote flexibility, creativity, and accountability. An ability to build strong partnerships and effectively integrate with external collaborators to drive projects/programs forward in a matrixed environment. Clear and succinct verbal and written communication skills with an attention to detail and the ability to follow procedures. Experience with Operational Excellence and/or Lean Manufacturing is an asset. Ability to accommodate shift work including evenings and weekends as required by the process. Ability to accommodate unplanned overtime on little to no prior notice. Sufficient vision and hearing capability to work in job environment with physical dexterity sufficient to use computers and document production records A working leader who can participate in production runs in critical situations when needed. Ability to lift a minimum of 25 lbs. and stand for a long period of time. #Li-RN1 #Li-Onsite The base pay range below is what Legend Biotech USA Inc. reasonably expects to offer at the time of posting. Actual compensation may vary based on experience, skills, qualifications, and geographic location. The company reserves the right to modify this range as needed and in accordance with applicable laws. Performance-based bonus and/or equity is available to employees in eligible roles. The anticipated base pay range is:$93,463-$122,670 USD Benefits Benefits include medical, dental, and vision insurance as well as a 401(k) retirement plan with a company match that vests fully on day one. We offer eight (8) weeks of paid parental leave after just three (3) months of employment, and a paid time off policy that includes vacation time, personal time, sick time, floating holidays, and eleven (11) company holidays. Additional benefits include flexible spending and health savings accounts, life and AD&D insurance, short- and long-term disability coverage, legal assistance, and supplemental plans such as pet, critical illness, accident, and hospital indemnity insurance. We also provide commuter benefits, family planning and care resources, well-being initiatives, and peer-to-peer recognition programs; demonstrating our ongoing commitment to building a culture where our people feel empowered, supported, and inspired to do their best work. Please note: These benefits are offered exclusively to permanent full-time employees. Contract employees are not eligible for benefits through Legend Biotech. EEO Statement It is the policy of Legend Biotech to provide equal employment opportunities without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, genetic information, or any other protected characteristic under applicable federal, state or local laws or ordinances. Employment is at-will and may be terminated at any time with or without cause or notice by the employee or the company. Legend may adjust base salary or other discretionary compensation at any time based on individual, team, performance, or market conditions. For information related to our privacy policy, please review: Legend Biotech Privacy Policy.
    $93.5k-122.7k yearly Auto-Apply 2d ago
  • ASSISTANT YOUTH CARE SUPERVISOR

    Kids Peace Mesabi Academies

    Service supervisor job in Bethlehem, PA

    Full Time KIDSHAVEN-57100 1650 Broadway Management/Supervision Primarily Nights with weekends/OT as needed The Bilingual Assistant Youth Care Supervisor is responsible for assisting in the administrative coordination of the shelter house(s) as designated by the Program Director and Youth Care Supervisor. This responsibility includes, but is not limited to, formulating and implementing formal house policies and procedures and keeping both the shelter staff and clients aware of organizational, departmental, and program guidelines. This also includes accepting responsibility for the overall functioning of the shelter house(s), monitoring and evaluating staff performance, assessing the quality of the house functioning as directed by the shelter program, and responding to any emergencies that may occur throughout the program in his/her responsibility as on-call / on-grounds supervisor. Job Duties / Essential Functions: Assist the supervisor in the interviewing and hiring of staff. Assist in the training, supervision and support for direct reports through supervisory conferences, role modeling and on-site training. Assist in the assessment of staff performance and complete evaluations as directed by organizational policy. Assist the supervisor in providing and maintaining a safe environment through the implementation of structure, programming, safety protocols and effective milieu management. Conduct weekly walkthroughs, as directed, and submit work orders to correct any environmental safety issues identified. Attend and participate in all program leadership meetings, as directed. Facilitate team meetings on the house(s) to communicate pertinent information, discuss client and house issues and assess the functioning of the house(s) as applicable to existing or revised program protocols as well as all licensing and regulatory requirements. Share the responsibility for the development and facilitation of psycho-educational groups, including Community Meetings which are to occur weekly on the house/houses. Complete accurate documentation of such groups / meetings within the specified timeline when responsible. Coordinate and facilitate the timely and quality completion of client incident reports and other client related documentation. Assist in maintaining the accuracy of client charts. Train house staff in the accurate completion of all house-specific documentation. Assist in maintaining training compliance and certification of all training requirements for yourself and staff as directed, ensuring that all meet the required corporate and regulatory training requirements per year. Assist in the maintenance and implementation of all ORR, KidsPeace and regulatory standards, policies and procedures. Follow up when the program may be out of compliance. Contribute to building a culture of compliance and high performance. Accurately and timely communicate all pertinent information to direct reports, program management and internal and external customers. Complete all assigned tasks and responsibilities in a timely manner. Participate in assigned committees and task forces. Accurately account for all house money as delegated by the supervisor. Ensure proper use of program resources and meet budgetary targets as set by the program. Assume the role and responsibilities of the Youth Care Supervisor in his/her absence. Qualifications (Education, Training and Experiences): 1. Bachelor's Degree and 1 year experience working with children or Associates Degree / 60 credits and 3 years' experience working with children. 2. Possess, exhibit, and maintain competency in dealing with youth. 3. Must possess computer knowledge and skills, including the ability to learn new programs and software. 4. Bilingual fluency in English and Spanish required in oral and written form. 5. Must be at least 21 years of age. 6. Valid driver's license and CPR/First Aid certification required. 7. Must have the ability to work evenings, weekends, holidays, flexible hours, and overtime as required.
    $33k-49k yearly est. 60d+ ago
  • IDR Operations Supervisor

    National Medical Reviews 4.4company rating

    Service supervisor job in Warminster, PA

    Role and Responsibilities: Provides guidance to IDR Team leads daily Attend client teleconferences with manager to assist with providing processing feedback Attend CMS meetings with management/team leads and relay relevant updates and policy changes to the team. Ensure team efficiency and adherence to established process standards. Act as a liaison between management and the team, effectively communicating policy updates and gathering team feedback for leadership. Conduct weekly meetings with Team Leads to review productivity metrics (e.g., IDR Case Status Pivot, IDR Daily Task Report), identify areas for improvement, and allocate resources to prevent workflow bottlenecks. Address underperformance by providing constructive feedback, developing performance improvement plans, and recommending training resources as needed. Mediate conflicts among IDR associates and assist the manager in resolving interpersonal issues. Support the Account Manager in conducting 90-day evaluations and annual performance reviews. Lead weekly IDR team meetings to ensure all members are informed of process requirements and changes. Manages the daily functions associated with the intake and completion of IDR case disputes Interfaces with payors and arbitrators to provide IDR dispute guidance and oversight. Confers with the IDR Account Manager and IDR Team Leads regarding processing of case reviews. Supervises and provides initial and ongoing training to Team Leads, IDR Associates, and arbitrators Assists the IDR Account Manager with quality management audits of all IDR Associates during their 90-Day Introductory Period. Makes recommendations regarding the hiring of IDR Team Leads and IDR Associates when needed. Oversees staff meetings and trainings, as requested Performs other related duties, as assigned. Education, Experience and Professional Competencies: Holds a high school diploma or equivalent Prior experience as an IDR Team Lead or similar supervisory experience Sets an example and a direction for others by acting as a role model Inspires a positive attitude toward work and motivates others toward vision and goal achievement Facilitates the ongoing development of individual and organizational knowledge, skills and abilities Listens effectively and expresses ideas, both verbally and non-verbally, to achieve understanding Pursues excellence while achieving results within defined parameters Cultivates new approaches to accomplish goals and solve problems Demonstrates flexibility and effectiveness with changing tasks, responsibilities and people Maintains stable and effective performance under pressure or demanding challenges
    $33k-58k yearly est. Auto-Apply 60d+ ago
  • Janitorial Team Lead (56104)

    TEC Services 4.5company rating

    Service supervisor job in Allentown, PA

    The Overnight Janitorial Supervisor will ensure a positive customer experience by keeping all areas of the store clean and supervising a small cleaning crew PRIMARY FUNCTIONS AND ESSENTIAL RESPONSIBILITIES: Make rounds to ensure crew coverage of designated work areas, give specific cleaning instructions/ assignments as needed Prepare work schedules, conduct inspections, coach/counsel, and recommend other disciplinary actions as need Maintain and update the daily team record (timekeeping/work schedules) on a daily basis Professionally clean and maintain facility using cleaning procedures and products in conformance with prescribed company standards Utilizing commercial floorcare equipment Move all reasonably portable items to clean under and behind and in corners and edges Identify and note any damages or issues to direct supervisor Replenish/restock consumable items such as soaps and paper products Other responsibilities as assigned Continual standing, walking and reaching throughout shift Occasionally crouching or kneeling Qualifications REPORTING RELATIONSHIPS: Reports to Quality Assurance Manager QUALIFICATIONS: Custodial supervisor or team lead experience Leadership - Demonstrated ability to lead people and get results Proactive and organized Punctuality and reliability is a must. Honesty and exceptional work ethic. Pass drug testing and background check and eligible to work in the U.S. Ability to work a shift during the following hours: 2am - 9am five (5) days per week. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Continual standing, walking and reaching throughout shift. Occasionally crouching or kneeling. Must be able to occasionally lift over 80 pounds.
    $67k-101k yearly est. 16d ago
  • Facility Operations Supervisor

    Life Time Fitness

    Service supervisor job in Old Orchard, PA

    By doing safety checks and repairs, the Facility Operations Supervisor can assure the safety and cleanliness of the club. As the Supervisor you will work the opposite schedule of the Facility Operations Manager and act as Manager on Duty when needed. You must be adaptable to meet all of Life Time's needs. Job Duties and Responsibilities Maintains the cleanliness of building and the grounds at all times Ensures all conditions in the facility are safe Conducts general repairs Performs routine maintenance and repairs to ensure equipment is working Participates in safety training and safety inspections Position Requirements High School Diploma or GED 3 to 4 years of facility maintenance experience or equivalent training Ability to routinely bend to raise more than 20 lbs Ability to work in a stationery position and move about the club for prolonged periods of time CPR/AED certification required within 30 days of hire Ability to operate basic machinery and tools Must be available to work a flexible schedule to meet the needs of the business PayThis is an hourly position with wages starting at $17.25 and pays up to $20.50, based on experience and qualifications.Benefits All team members receive the following benefits while working for Life Time: A fully subsidized membership Discounts on Life Time products and services 401(k) retirement savings plan with company discretionary match (21 years of age and older) Training and professional development Paid sick leave where required by law Full-time Team Members are eligible for additional benefits, including: Medical, dental, vision, and prescription drug coverage Short term and long term disability insurance Life insurance Pre-tax flexible spending and dependent care plans Parental leave and adoption assistance Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave Deferred compensation plan, if the team member meets the required income threshold Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
    $17.3-20.5 hourly Auto-Apply 12d ago
  • Team Lead

    Rack Room Shoes Inc. 4.2company rating

    Service supervisor job in Easton, PA

    31736 Part Time Rack Room Shoes The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee. Duties and Responsibility * Primary responsibility is the safety and welfare of employees and customers. * Create, establish and maintain an excellent customer shopping experience. Maintain and reinforce current service level standards. Provide service training and leadership to staff members. Manage customer issues with a sense of urgency and to the satisfaction of our customer. * All POS terminal transactions in accordance with policy and procedure Sales, Discounts and Refunds Loyalty Open/Closing procedures * Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving Price Management (Price Changes, Markdowns etc.) Singles Damaged Merchandise Conducting a Physical Inventory * Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement Sales floor maintenance and housekeeping Promotional event directions, materials and signage * Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling Payroll budget compliance Time & Attendance * Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to: Utilization of all available training tools Consistent reinforcement of customer service standards * Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets. * Work towards a complete understanding of managing all day to day operations. Principal Working Relationships Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel. Key Qualifications An approved background check Effective verbal and written communication skills Managerial and organizational skills Store Number: 1030 1030 Rack Room Shoes Pay Range: 17.50-18 Easton Marketplace 219 Marlboro Ave. Ste 1 About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. Easton, Maryland US Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
    $27k-37k yearly est. 10d ago

Learn more about service supervisor jobs

How much does a service supervisor earn in Bethlehem, PA?

The average service supervisor in Bethlehem, PA earns between $33,000 and $91,000 annually. This compares to the national average service supervisor range of $34,000 to $80,000.

Average service supervisor salary in Bethlehem, PA

$55,000

What are the biggest employers of Service Supervisors in Bethlehem, PA?

The biggest employers of Service Supervisors in Bethlehem, PA are:
  1. HCSC
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