Customer Service Account Manager
Service supervisor job in Brookfield, NJ
Description:
Job Title: Customer Service Account Manager
Department: Customer Service
Reports to: Director, Customer Service
Job Description:
At MaxLite, our vision is to transform the way people experience light. We are seeking an experienced Customer Service Account Manager to join our rapidly growing company, supporting our customer base on the specific assigned location
As a Customer Service Account Manager at MaxLite, you will manage and support customer needs to achieve and maintain a 100% satisfaction rate. You will collaborate closely with the sales team to meet monthly, quarterly, and annual sales targets, supporting sales activity within your assigned territory. This role requires effective use of web-based customer service tools and frequent communication with customers and internal teams via phone and email.
Key Duties & Responsibilities:
Manage order fulfillment for your assigned sales territory, including order entry, administration, and shipping coordination.
Handle inbound calls and emails with professionalism, resolving customer inquiries promptly and accurately in a fast-paced, multitasking environment.
Monitor and run order reports to ensure timely shipment of open orders, release of holds, and fulfillment of backorders.
Maintain accurate and up-to-date opportunities, quotes, and customer records in FreeAgent.
Build and maintain strong partnerships with assigned Sales Representatives to drive collaboration and achieve territory goals.
Work closely with the Senior Account Manager to identify, track, and pursue new sales opportunities.
Take full ownership of customer issues from initiation to resolution, ensuring an exceptional customer experience and 100% satisfaction.
Develop deep product knowledge of all MaxLite offerings to provide informed and effective customer support.
Track and analyze sales performance, KPIs, and backorder trends, proactively addressing any gaps or issues.
Collaborate cross-functionally with Operations, Product Management, and Logistics teams to meet customer needs efficiently.
Identify opportunities to improve customer service processes, tools, and communication workflows.
Process RGAs and manage RTI or buy-back program requests accurately and promptly.
Prepare and maintain detailed documentation and reports on customer interactions, promotions, and order activity.
Perform additional duties as assigned with minimal supervision while maintaining high attention to detail and responsiveness.
Requirements:
What We Look For:
Bachelor Degree
3-5 years of experience in a customer service/account management role
Experience and understanding of the lighting industry highly desired
Exceptional listening, comprehension, and oral/written communication skills - including grammar, spelling, punctuation and writing composition skills.
Proficient in Microsoft Office Suite, AI, and technologies
Strong ability to work independently, prioritize tasks, attention to detail and solve problems in a fast-paced environment.
Collaborative team player with a positive attitude.
We Offer:
Competitive salary + bonus
Growth opportunities
Health benefits (medical, dental, vision)
Paid time off (sick, vacation, holidays)
Life and disability insurance
401(k) w/ company match
Working Conditions & Physical Requirements:
This is an on-site position required to work out of our Pine Brook, NJ Headquarters, Monday through Friday, 5 days per week during the assigned shift schedule
Must be able to commute to the work location
Must be able to walk, talk, sit, stand, bend, listen, type, read
Must be able to push, pull, lift up to 15 pounds on occasion
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
About MaxLite:
MaxLite has been committed to providing energy-efficient lighting products for more than 32 years. One of the first movers into LED technology in the industry, MaxLite offers an extensive line of state-of-the-art indoor and outdoor LED lamps and luminaires under the MaxLED brand. A three-time recipient of the ENERGY STAR Partner of the Year Award for its industry leadership, MaxLite continues to be at the forefront of energy-efficient technologies through the innovative research and development capabilities of its three locations.
EEO Statement:
MaxLite provides equal employment opportunities to all applicants and employees and strictly prohibits any type of harassment or discrimination in regards to race, religion, age, color, sex, disability status, national origin, genetics, sexual orientation, protected veteran status, gender expression, gender identity, or any other characteristic protected under federal, state, and/or local laws.
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MaxLite to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable
accommodation is needed, please inform Human Resources during the interview Process.
Employment with MaxLite is on an at-will basis, meaning either you or the Company can terminate the employment relationship, at any time, for any or no reason, and with or without cause or notice. As an at-will employee, your employment with MaxLite is not guaranteed for any length of time.
Customer Service Supervisor
Service supervisor job in Bethlehem, PA
Job DescriptionOur Client is hiring a hands-on leader to supervise a small team (3-4) of Customer Service Representatives in a fast/slow (peaks-and-valleys) front-office environment. You'll split time between coaching and coverage-jumping on phones or the front desk when it's busy, and making sure schedules, service quality, and daily operations run smoothly when it's not. This is a steady, onsite role focused on reliability, teamwork, and great customer experiences.
Schedule: Full-time onsite in Bethlehem, PA; occasional short trips to NJ as needed.
Compensation: Up to $48,000/year, non-exempt (hourly) with benefits.
What you'll do:
Lead daily operations for a small CSR team; set clear expectations and provide real-time coaching.
Cover phones and front desk as needed; model calm, professional service during rushes.
Handle escalations and customer issues with strong de-escalation skills; document incidents.
Own scheduling & coverage: build/adjust schedules, handle call-outs, and maintain staffing levels.
Oversee basics of timekeeping (timesheet verification) and coordinate with payroll as needed.
Prepare daily cash-out/operational reports and keep the workspace organized.
Help onboard/train new hires and reinforce policies to maintain service quality.
Collaborate with leadership on process improvements and team communication.
Requirements
Must-have: Experience that combines phones + in-person customer service (not just one or the other).
Proven de-escalation and judgment: you know when to resolve, when to escalate, and how to set boundaries respectfully.
Hands-on leadership: prior lead or supervisor experience in a customer-facing setting.
Scheduling/coverage experience (building schedules, handling call-outs, swapping shifts).
Clear, respectful communication and emotional intelligence-especially working with long-tenured team members.
Solid organization, attention to detail, and basic computer proficiency (email, spreadsheets, POS).
HS diploma or equivalent required; ticketing/travel/hospitality experience is a plus.
Customer Service Manager
Service supervisor job in Easton, PA
Job Description
Are you a highly
action-oriented
leader who excels at
coaching teams
and optimizing technology to deliver flawless service?
Joshua Tree Experts
is seeking a dynamic and personable Customer Service Manager to lead our centralized Contact Center.
This pivotal role requires a
decisive, inspiring leader
to optimize our systems (including
AI integration
) and empower the Customer Service Representative (CSR) team, directly influencing our ability to scale and retain clients across the entire franchise network.
Core Responsibilities: Leadership, Coaching & Action
This leader must be a motivator, decisive, possess relevant industry experience, and be relentless in driving enthusiasm and operational excellence.
Coaching & Culture Leadership (The Motivator):
Serve as an active Coach and Mentor to the CSR team, conducting regular 1:1 sessions and training to elevate their professional skills.
Inspire Excitement: Develop and maintain a high-energy, engaged team culture that is excited about coming to work and dedicated to client success.
Foster a high-performance environment and promote a personable demeanor in all client interactions.
Action-Oriented Operational Management (The Doer):
Be action-oriented, always jumping on the ball to resolve issues and improve processes. You must not be afraid to take leadership and make quick, effective decisions.
Own the complete responsibility for the Contact Center's daily operations, productivity, and service level adherence.
Implement Franchise Standard Processes and continuous improvement initiatives to enhance system-wide efficiency and client satisfaction.
Technology Integration & Optimization (The Innovator):
Be highly tech-savvy and appreciate the value of modern solutions.
Oversee and optimize contact center technologies including Aloware, AI-powered agents, call routing systems, and CRM integrations.
Ensure all tools are fully leveraged to improve efficiency, maintain service consistency, and deliver a best-in-class client experience.
Franchise Support & Client Resolution:
Serve as the primary Liaison between the Contact Center and Franchise Location Management, ensuring alignment and seamless operational support for field crews.
Manage and resolve escalated Client requests, providing swift resolution and ensuring service recovery efforts result in positive client outcomes.
Oversee core service functions, including accurately preparing and delivering service proposals and managing the use of CRM software for accurate measurements.
Required Qualifications
Experience & Industry Acumen: Minimum of 5-7 years of progressive experience in Contact Center or client services management.
A strong sales background, particularly in the home services industry, is highly desirable.
Technical Knowledge & Systems Fluency: Advanced familiarity with contact center technology (e.g., Aloware, ACD systems) and CRM/Scheduling software.
Direct experience with SingleOps CRM is highly beneficial.
Must show an appreciation for AI integration and digital workflow optimization.
Leadership & Temperament:
Proven ability to lead, mentor, and inspire a team.
Must be personable, decisive, and able to motivate others through effective coaching.
Education:
Bachelor's degree in Business Management or a related field is required.
The Impact You Will Make
You are a key operational leader and chief motivator responsible for the efficient service delivery and positive client experience for our entire franchise system. Your energy and leadership will set the tone for client loyalty and operational success.
Field Service Supervisor
Service supervisor job in East Norriton, PA
Sobieski Services Inc. is looking to hire a full-time Field Service Supervisor . Are you interested in a career with a growing company and supportive team ? This position earns a competitive wage , depending on experience. We offer excellent benefits , including a comprehensive benefits package, paid vacations and holidays, a 401(k) plan, free training, and a flexible work schedule . If this sounds like the right opportunity for you, apply today!
ABOUT SOBIESKI
Sobieski Services Inc., a division of J. F. Sobieski Mechanical Contractors, is part of an $100 million mechanical contracting company that provides premier construction services to Delaware, South Eastern PA, Cecil County, Virginia and Maryland markets. Over thirty years ago, Sobieski Services, Inc. was founded with the intention of offering high-quality plumbing and HVAC services with a strong emphasis on customer satisfaction. We believe in three core values that have made our company successful: integrity in every decision we make, treating all team members like family, and courage to always make the right decisions. By putting an emphasis on these core values, we have been able to create strong, lasting relationships with our customers.
We acknowledge and value the talents and hard work of our team. Due to their dedication, we proudly offer great pay and benefits. We work as a team with the combined goal to grow as a home services company and into experienced professionals. Which is why we offer expert in-house consultation services as well as unlimited earning potential and career advancement opportunities.
We believe in providing the right tools for optimal success!
DAY IN A LIFE
The successful Field Service Supervisor is responsible for overseeing, coaching, and supporting HVAC and Plumbing service technicians across three of our branches to ensure high-quality work, exceptional customer service, and efficient use of resources. This role involves managing daily operations, coordinating with dispatch and management, and maintaining strong communication across teams to achieve service excellence and profitability.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
Graduation from a vocational school and/or apprenticeship preferred
Journeyman license favorable
Minimum of five (5) years' experience as field service management required
Plumbing and/or HVAC installation/service experience required
Proficient computer skills, including extensive knowledge of ERP systems and Microsoft Office Suite products
Professional demeanor and ability to interact with a variety of stakeholders
Ability to pass a background check and drug screen with a valid driver's license and good driving record
Auto-Apply78052-SERVICE SUPERVISOR
Service supervisor job in Bethlehem, PA
Full Time ACUTE PARTIAL- BROADWAY-78052 1620 Broadway Management/Supervision M-F Days The Service Supervisor provides management and direction of the programs for which they are responsible. In collaboration with the Program Manager, this position ensures the quality, integrity, safety, and coordination of the program in meeting the needs of clients, family members, payers, regulatory bodies and program goals
Competencies:
Must possess basic personal computer knowledge and skills.
Master's degree in a mental health field required. Appropriate professional licensure preferred.
Demonstrated management experience in progressively responsible positions in child/adolescent mental health services required.
Must pass a Criminal Record History Clearance and a Child Abuse History Clearance which are processed by KidsPeace.
Must pass a Physical & Drug Screening & possess the ability to attend and successfully complete all KidsPeace sponsored training. EOE
Route Service Supervisor
Service supervisor job in Allentown, PA
Sharps Medical Waste Services is seeking a dedicated and safety-focused Route Supervisor to oversee our team of drivers in our Allentown, PA location. This role is critical to ensuring compliance with DOT regulations and the safe, legal transport and treatment of Regulated Medical Waste. The ideal candidate will be a hands-on leader with a passion for safety, customer service, and employee well-being.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES include the following:
* Supervise and support a team of route drivers, ensuring daily operations run smoothly and efficiently.
* Ensure compliance with all DOT regulations and medical waste transportation and treatment laws.
* Monitor and manage driver performance, safety practices, and customer service standards.
* Utilize ELD systems (preferably Samsara) to track routes, driver hours, and vehicle performance.
* Conduct regular safety meetings and training sessions.
* Perform route coverage as needed (1-2 times per month).
* Collaborate with operations and customer service teams to resolve service issues.
* Maintain accurate records and reports related to driver activity, compliance, and incidents.
* Enforce company policies and procedures consistently and fairly.
Requirements
MINIMUM QUALIFICATIONS:
* High school diploma or GED required.
* Minimum of 2 years of supervisory or management experience, preferably in transportation or logistics.
* Valid DOT medical card and driver's license required.
* Must pass pre-employment drug screen, background check, and motor vehicle records check.
* Familiarity with DOT regulations and ELD systems (Samsara experience is a plus).
* Strong leadership, communication, and organizational skills.
* Commitment to safety, customer satisfaction, and employee development.
Physical Requirements:
* Ability to exert up to 150 pounds of force occasionally, 60 pounds frequently, and 20 pounds constantly.
* Must be able to lift, push, or pull carts weighing up to 300 pounds.
* May require mandatory immunizations and credentialing based on customer requirements.
EEO STATEMENT
Curtis Bay Medical Waste Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Customer Service Manager - Full Time
Service supervisor job in Allentown, PA
Customer Service Manager Department: Donated Goods Retail Reports to: Store Manager Status: Exempt Goodwill Keystone Area is committed to creating a culture of belonging where all people feel respected and valued. This is because we celebrate the diversity of thought, the richness of the human experience and the desire to reflect the communities we serve.
Summary
Serving customers at Goodwill Keystone Area has never been more rewarding. Whether serving our guests with their shopping experiences, assisting someone in our community to better their life, or helping your fellow coworker to exceed, Goodwill Keystone Area is about reaching out and making a difference. The Customer Service Manager is responsible for the front-end operations of the store to maximize customer experience, sales, round up, production, rotation and merchandising.
Duties and Responsibilities
* Maximizes sales performance through proper rotation, display, signage, and inventory of processed merchandise. Meet or exceed sales goals on a consistent basis.
* Hires, orients, trains, develops, coaches, disciplines, evaluates performance, and terminates staff assigned. Review job description annually, and updates as well as establishes performance criteria. Promotes and models a team-based approach among staff and works across departments to support all aspects of employment at Goodwill Keystone Area.
* Ensures that quality customer service is presented and provided by employees in a timely and courteous manner to all customers, donors, and other employees.
* Ensures training and merchandising guidelines are followed.
* Oversees the new goods inventory within the store. Maintains the merchandising, categorizing, and replenishing of the new goods daily.
* Interfaces with the POS (Point of Sale) system and provides feedback to the IT team as necessary and assists in the roll out of updates and modifications. Ensures that all paperwork is completed accurately and in a timely manner.
* Provides backup to the Production Manager as necessary.
* Completes any other assignments designated by the management team.
* Collect and deposits all monetary donation from all coin boxes.
* Serves as a role model and promotes a supportive culture. Ensures quality customer service is presented and provided by team members in a timely and courteous manner to all customers, donors, and other team members.
* Ensures proper operation of security and safety systems including, but not limited to: door locks, alarms, office door, bank deposits, refunds, safe, incident reports, fire extinguishers and cash handling procedures. Ensures compliance with all asset protection policies and procedures as well as cash handling practices and enforcement of cash register procedures. Report issues or concerns to Loss Prevention.
* Ensure all policies, manuals and handbooks are followed.
* Promotes an environment of workplace safety by training and informing others regarding safety standards/precautions. Monitors safety and takes corrective action. Assures that regulatory safety requirements are adhered to.
* Communicates progress, problems, and concerns to the Store Manager.
Positions Supervised
Sales Associate
#INDGHP
Qualifications
Education and Experience
* High school diploma or GED equivalent.
* One (1) year of retail production supervisory experience required.
* One (1) year goal setting and tracking experience required.
* (For internal applicants, one (1) year supervisory experience may be waived if the internal applicant successfully completed ninety (90) days as a Customer Service Coordinator or Production Coordinator and completed the following modules: Leadership Development, Financial Literacy, Production/Process Analysis, and Human Resources.)
Skills/Abilities/Qualifications
* Must be able to continuously perform repetitive work, at a set pace.
* Proficiency with Microsoft Office suite software including a strong emphasis on Word and Excel.
* Must possess strong interpersonal skills with excellent communication skills.
* Must have ability to attend meetings, trainings, and other store related business within the GKA territory.
* Willing to transfer to other store locations within GKA system according to company needs.
* Bilingual a plus.
* Exhibits a high level of integrity and business ethics.
* Exhibits a high level of adaptability and flexibility.
* Duties will be conducted at the retail store, warehouse, or other assigned Goodwill Keystone Area locations where no cooling or heating will be available. Exposure to extreme heat, cold, dust, animal hair and sometimes humidity.
* Able to lift, carry, push, and pull a minimum of 50 pounds occasionally and 30 pounds frequently.
* Prolonged standing, walking, reaching, stooping, lifting, pulling, bending, kneeling.
* Must complete and successfully pass State background check, Child Abuse Clearance and FBI Clearance.
Goodwill Keystone Area is an Equal Opportunity Employer and is committed to complying with all federal, state, and local laws that prohibit discrimination in employment. We provide equal employment opportunities to all qualified individuals without regard to disability or status as a protected veteran.
Supervisor, Investment Fund Services
Service supervisor job in Ancient Oaks, PA
The Investment Manager Services Division (IMS) at SEI is growing rapidly and is seeking new members on our Investment Fund Services accounting team. Our primary goal is to provide exceptional accounting and administration servicing for our clients' assigned mutual funds, CITs, ETFs and other pooled vehicles. As a Fund Accountant Supervisor, you will act as an intermediary between the funds and their investment managers and serve as the official record keeper for the funds. You will also train and supervise the accounting analysts on the team.
What you will do:
* Your skills in accounting will be used by calculating the funds' daily investable cash, expenses, and income. You will calculate and report the funds' daily Net Asset Values (NAV's). You will process shareholders' activity and perform timely reconciliations to the fund's transfer agent. You are responsible to communicate the transactions associated with the fund(s) and work closely with internal and external clients to provide accurate and thorough accounting packages.
* As the record keeper for the funds, you will be involved in the support of various year-end audit engagements in accordance with GAAP accounting standards. We will need you to perform due-diligence to ensure clients are in compliance with government laws and regulations.
* You will ensure accuracy of accounting packages by completing daily checks of: security audit reports, NAV impact (R086) reports, daily work packets, corporate actions, expense processing, CARS reconciliations, and Fund Center reports.
* You will assist Fund Administration in performing expense budget analysis and allocating expense payments; prepare monthly expense packages and scorecards.
* You will assist the fund accountant manager with the preparation of SEC filings (e.g. N-SAR, N-1A, 24F-2, N-MFP).
* You will train and supervise the accounting analysts on systems, processing, procedures, and job responsibilities.
* Your due diligence and attention to detail during the review process of the fund accountant analysts work will be key to your team's success while striving for error free reconciliations and reporting.
* You will correspond with external investment managers regarding day-to-day fund inquiries including entering security trades, fee payments, cash position breaks, reconciliations, and escalation inquiries. Client engagement and a dedication to quality service is a must for success.
* You will assist the manager with conducting performance appraisals, monthly one-on-ones with the team analysts and provide career pathing and training. You will also ensure staffing requirements are met by participating in analyst interviews. You will team with the manager to provide and foster a team environment to include individual development, promotions and disciplinary action.
* We want you to succeed and look for future solutions! Through attending and participating in various IMS and corporate professional development sessions, you will acquire the tools to identify processes across the division and organization.
* You will have the opportunity to partner with a diverse team and grow your career.
What we need from you:
* BA / BS in Business, Accounting, Finance, Economics, Mathematics or equivalent professional experience.
* Minimum of 2 years experience in Financial Services Industry working with Fund Accounting.
* Intermediate skills in Microsoft Excel.
* The self-motivation, organization and drive to complete multiple client deliverables in a timely manner without sacrificing excellence or quality.
* Strong written and verbal communication skills as you will primarily support your clients through email and/or phone calls.
* Strong customer service skills as you will be communicating daily with your clients and other service providers.
What we would like from you:
* A drive to broaden one's knowledge of the financial services industry by learning new concepts and systems and taking the initiative to apply it to daily work assignments.
* Attention-to-detail to ensure that all deliverables consistently meet the highest standard of quality and accuracy
* Collaboration with internal and external stakeholders. As the needs of our clients change, we need to be flexible to change with them.
* Positivity and collegial approach in assisting both colleagues and clients and the ability to work in team environment.
* Curiosity, critical thinking and attention to detail: Whether it's to identify a solution to a problem or possibly help implement a more efficient process or procedure, your skills have a place in our business.
Someone who will embody our SEI Values of courage, integrity, collaboration, inclusion, connection and fun. Please see our website for more information. *********************
SEI's competitive advantage:
To help you stay energized, engaged and inspired, we offer a wide range of benefits including comprehensive care for your physical and mental well-being, a strong retirement plan, tuition reimbursement, a hybrid working environment for most roles, support for working parents and flexible Paid Time Off (PTO) so you can relax, recharge and be there for the people you care about.
Benefits include healthcare (medical, dental, vision, prescription, wellness, EAP, FSA), life and disability insurance (premiums paid for base coverage), 401(k) match, education assistance, commuter benefits, up to 11 paid holidays/year, 21 days PTO/year pro-rated for new hires which increases over time, paid parental leave, back-up childcare arrangements, paid volunteer days, a discounted stock purchase plan, investment options, access to thriving employee networks and more.
We are a technology and asset management company delivering on our promise of building brave futures (SM)-for our clients, our communities, and ourselves. Come build your brave future at SEI.
SEI is an Equal Opportunity Employer and so much more…
After over 50 years in business, SEI remains a leading global provider of investment processing, investment management, and investment operations solutions. Reflecting our experience within financial services and financial technology our offices encompass an open floor plan and numerous art installations designed to encourage innovation and creativity in our workforce. We recognize that our people are our most valuable asset and that a healthy, happy, and motivated workforce is key to our continued growth. At SEI, we're (literally) invested in your success. We offer our employees paid parental leave, back-up childcare arrangements, paid volunteer days, education assistance and access to thriving employee networks.
SEI is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.
AI Acceptable Use in the application and interview process:
SEI acknowledges the growing integration of artificial intelligence (AI) tools into individuals' personal and professional lives. If you intend to incorporate the use of any AI tools at any stage of the application and/or interview process, please ensure you have reviewed and adhere to our AI use guidelines.
Operations Supervisor
Service supervisor job in Easton, PA
A Day in the Life As an Operations Supervisor, you will play an important part in providing direction to the order fulfillment team by ensuring timely delivery of orders and commitments. You'll be working with product from some awesome clients that are heavily involved in the active lifestyle.
What does success look like in this role?
The ideal candidate will be a model of excellence for our Order Fulfillment team and will embrace leadership skills and fostering relationships with all stakeholders. They will have a keen eye for detail and adapt to ever changing dynamic environment with a dedicated focus on ensuring all KPI's and financial goals are being met.
The following schedule is available for this role:
Shift - Monday - Friday
Hours: 2:30pm - 11:00PM
Starting Pay:
$62,000 - $77,500
Location:
2325 Newlins Mill Rd, Easton, PA 18045
All About You
What You'll Bring to the Role:
* Excellent technical capabilities with proficiency in warehouse management system (WMS)
* Excellent communication and interpersonal skills
* Ability to multitask and prioritize duties, follow through assignments with a minimum of direction, and be extremely detail oriented
* Experience in continuous improvement tools/methodologies to drive customer fulfillment, quality, efficiency and safety
* Experience in leading personnel to ensure all assigned activities are performed effectively and efficiently
* Has the ability to be flexible and adapt to changing priorities.
* Trustworthy and moral character (we use pre-employment background & drug tests)
The Must Haves:
* 3+ years of experience leading a warehouse/light industrial team
* A Bachelor's degree in Supply Chain, Logistics or related field is a plus
* Proficient with Microsoft Office applications, specifically Outlook
* Must have physical ability to carry out essential job functions, including but not limited to, the ability to lift and carry up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, comfortable with heights in elevated areas and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc.
* Bilingual (Spanish/English) preferred but not required
Things You Will be Doing
* Ensures the training, cross-training and development of team members
* Communicates, monitors and drives goals and operational performance metrics while working within SLA
* Collaborate with the DC Manager by planning labor requirements based on forecast and direction from the Client
* Communicates expectations and provides regular feedback on performance
* Following NRI safety rules, safety procedures, security protocol and standard operating procedures (SOP)
* Keeps work and storage areas in a safe, clean, and tidy condition at all times.
* Performs other duties as requested
Perks
* Staff purchase program - wear the brands you love!
* Staff benefits plan - chose the benefits that are right for you!
* Flexible and fun work environment - work hard and play hard!
* Internal opportunities - we believe in growing our own!
NRI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Operations Supervisor
Service supervisor job in Easton, PA
A Day in the Life
As an Operations Supervisor, you will play an important part in providing direction to the order fulfillment team by ensuring timely delivery of orders and commitments. You'll be working with product from some awesome clients that are heavily involved in the active lifestyle.
What does success look like in this role?
The ideal candidate will be a model of excellence for our Order Fulfillment team and will embrace leadership skills and fostering relationships with all stakeholders. They will have a keen eye for detail and adapt to ever changing dynamic environment with a dedicated focus on ensuring all KPI's and financial goals are being met.
The following schedule is available for this role:
Shift - Monday - Friday
Hours: 2:30pm - 11:00PM
Starting Pay:
$62,000 - $77,500
Location:
2325 Newlins Mill Rd, Easton, PA 18045
All About You
What You'll Bring to the Role:
Excellent technical capabilities with proficiency in warehouse management system (WMS)
Excellent communication and interpersonal skills
Ability to multitask and prioritize duties, follow through assignments with a minimum of direction, and be extremely detail oriented
Experience in continuous improvement tools/methodologies to drive customer fulfillment, quality, efficiency and safety
Experience in leading personnel to ensure all assigned activities are performed effectively and efficiently
Has the ability to be flexible and adapt to changing priorities.
Trustworthy and moral character (we use pre-employment background & drug tests)
The Must Haves:
3+ years of experience leading a warehouse/light industrial team
A Bachelor's degree in Supply Chain, Logistics or related field is a plus
Proficient with Microsoft Office applications, specifically Outlook
Must have physical ability to carry out essential job functions, including but not limited to, the ability to lift and carry up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, comfortable with heights in elevated areas and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc.
Bilingual (Spanish/English) preferred but not required
Things You Will be Doing
Ensures the training, cross-training and development of team members
Communicates, monitors and drives goals and operational performance metrics while working within SLA
Collaborate with the DC Manager by planning labor requirements based on forecast and direction from the Client
Communicates expectations and provides regular feedback on performance
Following NRI safety rules, safety procedures, security protocol and standard operating procedures (SOP)
Keeps work and storage areas in a safe, clean, and tidy condition at all times.
Performs other duties as requested
Perks
Staff purchase program - wear the brands you love!
Staff benefits plan - chose the benefits that are right for you!
Flexible and fun work environment - work hard and play hard!
Internal opportunities - we believe in growing our own!
NRI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Treasury Operations Supervisor III
Service supervisor job in Allentown, PA
Cash Operations Supervisor Hybrid - Allentown, PA (Remote Mondays and Fridays; In-office Tuesdays through Thursdays)
The Cash Operations Supervisor is responsible for overseeing a team of five associates managing daily cash transactions for the corporation, including accounts payable, accounts receivable, cash disbursements, and cash receipts. This role ensures transactions are properly authorized, accurately processed, and compliant with internal controls and external regulations. The supervisor will serve as a resource for internal business partners, providing training, support, and guidance on best practices for cash operations.
Key Responsibilities
Supervise, motivate, and develop a team responsible for executing and overseeing cash-related activities across payables, receivables, and disbursements.
Serve as the primary liaison for internal business lines, ensuring adherence to cash operations policies and educating teams on proper procedures.
Provide expertise and direction on internal controls related to cash handling and transactions.
Design and monitor fraud detection and cash control tests to protect corporate assets.
Lead or participate in process improvement initiatives impacting cash operations.
Ensure practices align with external regulatory and reporting requirements, including SOX 404 compliance.
Investigate and resolve complex reconciliation issues, payment discrepancies, and system or process errors.
Collaborate with internal and external auditors on all matters related to cash controls.
Maintain a physical presence in the office to supervise direct reports and ensure compliance with safety and wage/hour regulations.
Required Qualifications
Bachelor's degree in Business, Finance, or a related field
3-4 years of progressive financial experience
Strong analytical and problem-solving skills
Deep understanding of cash transaction processes and control frameworks
Solid foundation in accounting principles and financial systems
Results-driven, with a continuous improvement mindset
Preferred Qualifications
MBA or advanced degree
Professional certification such as CPA, CTP, or CFA
Supervisor - Player Services
Service supervisor job in Bethlehem, PA
Description The primary responsibility of the Supervisor - Player Services is to supervise Representatives - Player Services and provide them with the necessary tools for an exceptional work environment. Work to protect cash assets through diligent supervision of daily player services operations for assigned shift, including at any satellite player services. POSITION RESPONSIBILITIES:
§ Knows and enforces rules and regulations of player services.§ Strictly adheres to and enforces all Internal Controls and SOP's.§ Monitor the customer service level provided by hourly team members to ensure unmatched guest service.§ Support team members by filling in as a Representative- Player Services as needed and handles guest discrepancies.§ Actively involved with the transactions of the TRU Team such as verifying fills, credits, and the overall balancing of the TRU Vault.§ Actively involved with the distribution of gifts to Guests.§ Supports an upbeat and positive image of Bus Marketing.§ Assigns departure information to arriving busses.§ Coordinates the arrival/departure of busses.§ Assist guests with bus information.§ Executes monthly promotions.§ Provides team members with coaching sessions for growth and development.§ Accuracy of bank and deposit balances.§ Supervises and trains team members on their shift.§ Verifies cash turn-ins from operating departments, various types of cash paid-outs, and cashier's banks. § Approves customer credit within prescribed limits.
Minimum Employment Requirements
18 years of age, proof of authorization/eligibility to work in the United States.
High School diploma or equivalent.
Ability to communicate effectively in a positive/upbeat fashion utilizing English; both in oral and written form.
Interpersonal skills with focused attention on guest needs to deal effectively with all business contacts.
Maintain a professional, neat and well-groomed appearance adhering to the Wind Creek appearance standards.
Maintain consistent adherence to the Wind Creek customer service standards.
Must be able to work varied shifts, including weekends and holidays.
Specific Position Requirements:
§ One (1) year experience involving cashiering, main bank, marker bank and chip bank in a management capacity preferred.§ Experience working in a guest service environment or customer service area, with a hotel/casino resort preferred.§ Excellent communication skills, strong organizational skills, detail oriented, and must be flexible with work schedule.§ Ability to multi-task.§ Physical ability to access all areas of the property.§ Ability to withstand prolonged standing, stretching, bending and kneeling without restriction, work indoors, outdoors and be exposed to various environmental factors such as, but not limited to CRT fatigue, noise, dust, cigarette smoke.§ Ability to work in a fast-paced, busy, and somewhat stressful environment and maintain physical stamina, proper mental attitude while dealing effectively with guests, management, team members, and outside contacts while working under pressure and meeting deadlines.§ Ability to lift or carry a minimum of 25 pounds, unassisted, in the performance of specific tasks assigned.§ Ability to work with others, communicate well, receive direction; review your own work.§ Maintain a positive attitude toward work and interface with guests in a friendly and polite manner.§ Ability to address stressful situations with clients with dignity and the utmost tact and politeness.§ Ability to develop a working knowledge of all PGCB regulations, Internal Controls, and Player Services SOP's.
Must be able to work with others, communicate well and receive direction when needed to achieve department goals and objectives
Must be able to qualify for, apply for and obtain a Pennsylvania Gaming Control Board license if required.
Auto-ApplyOperations Supervisor
Service supervisor job in Raritan, NJ
Legend Biotech is a global biotechnology company dedicated to treating, and one day curing, life-threatening diseases. Headquartered in Somerset, New Jersey, we are developing advanced cell therapies across a diverse array of technology platforms, including autologous and allogenic chimeric antigen receptor T-cell, T-cell receptor (TCR-T), and natural killer (NK) cell-based immunotherapy. From our three R&D sites around the world, we apply these innovative technologies to pursue the discovery of safe, efficacious and cutting-edge therapeutics for patients worldwide.
Legend Biotech entered into a global collaboration agreement with Janssen, one of the pharmaceutical companies of Johnson & Johnson, to jointly develop and commercialize ciltacabtagene autolecuel (cilta-cel). Our strategic partnership is designed to combine the strengths and expertise of both companies to advance the promise of an immunotherapy in the treatment of multiple myeloma.
Legend Biotech is seeking an Operations Supervisor as part of the Technical Operations team based in Raritan, NJ.
Role Overview
The CAR-T Operations Supervisor is an exempt level position working within Technical Operations team, responsible for directing the daily production of a personalized cell therapy to support both clinical and commercial requirements in a sterile cGMP environment. Job duties will be performed within a team-based environment, on an assigned production shift schedule.
Shift Options Available:
Sun-Wed, 2nd Shift
Wed-Sat, 2nd Shift
Key Responsibilities
Lead and supervise multiple units within the CAR-T process operations (i.e. component preparation manufacturing, MFG support operations, Mock cell, and CAR-T process) according to standard operating procedures and batch records and ensure safe and compliant manufacturing operations according to cGMP requirements.
Lead the daily start of shift operations meetings, the daily wrap up production meetings and assign individuals their daily production task to execute and ensure compliance and successful completion of work-related tasks.
Work closely with operations personnel on the production floor to provide guidance and perform production tasks as needed to help the team, in a manner consistent with safety policies, quality systems, and cGMP requirements.
Support manufacturing investigations, create/revise operational procedures, including manufacturing work instructions, master batch records, forms, and support and manage change controls.
Work closely with Operations Manager to help oversee the development of production personnel, provide input on personnel performance.
Build strong partnerships with Manufacturing, Engineering, and Quality to ensure seamless execution of daily production tasks and work as part of a cross-functional team to address production issues as the first point of contact for operators on the production floor.
Support the development of manufacturing processes, participate in various department projects, and will work with others to drive continuous improvements and efficiencies within cell therapy Technical Operations.
Job duties performed routinely require exposure to and handling of biological materials and hazardous chemicals.
Distance visual acuity of at least 20/40 (Snellen) in both eyes without corrective lenses or visual acuity corrected to 20/40 (Snellen) or better with corrective lenses.
Color Perception both eyes 5 slides out of 8.
Requirements
Bachelor's degree in Science, Engineering or related field or equivalent experience required.
A minimum of 6 years of operations experience within a cGMP environment in the biotech/biopharma industry. Prior experience in manufacturing, quality, or engineering is required.
Excellent communication and organizational behaviors skills are required.
Proficiency with Microsoft Office tools (Word, Excel, PowerPoint, and Outlook) is required.
Availability to work in a day shift (1st or 2nd shift) is required.
Knowledge of cGMP regulations and FDA guidance related to manufacturing of cell-based products, and cleanroom behaviors.
Must exhibit strong Leadership skills and ability to effectively communicate and influence Operations associate and convey information to Management.
Ability to work independently and successfully, prioritize and manage multiple tasks simultaneously, integrate cross-functional issues and balance competing priorities effectively.
Must be able to manage shifting priorities to meet critical deadlines in a fast paced and dynamic, growing environment, while providing clear direction to team members.
Strong analytical, problem solving and critical thinking skills and the ability to lead as a change agent to promote flexibility, creativity, and accountability.
An ability to build strong partnerships and effectively integrate with external collaborators to drive projects/programs forward in a matrixed environment.
Clear and succinct verbal and written communication skills with an attention to detail and the ability to follow procedures.
Experience with Operational Excellence and/or Lean Manufacturing is an asset.
Ability to accommodate shift work including evenings and weekends as required by the process.
Ability to accommodate unplanned overtime on little to no prior notice.
Sufficient vision and hearing capability to work in job environment with physical dexterity sufficient to use computers and document production records
A working leader who can participate in production runs in critical situations when needed.
Ability to lift a minimum of 25 lbs. and stand for a long period of time.
#Li-RN1
#Li-Onsite
The anticipated base pay range is$93,463-$122,670 USD
Benefits
We are committed to creating a workplace where employees can thrive - both professionally and personally. To attract and retain top talent in a highly competitive industry, we offer a best-in-class benefits package that supports well-being, financial stability, and long-term career growth. Our offerings are designed to meet the diverse needs of our team members and their families, ensuring they feel valued and supported every step of the way. Highlights include medical, dental, and vision insurance as well as a 401(k)-retirement plan with company match that vest fully on day one. Equity and stock options are available to employees in eligible roles, we offer eight weeks of paid parental leave after just three months of employment, and a paid time off policy that includes 15 vacation days, 5 personal days, 5 sick days, 11 U.S. national holidays, and 3 floating holidays. Additional benefits include flexible spending and health savings accounts, life and AD&D insurance, short- and long-term disability coverage, legal assistance, and supplemental plans such as pet, critical illness, accident, and hospital indemnity insurance. We also provide commuter benefits, family planning and care resources, well-being initiatives, and peer-to-peer recognition programs - demonstrating our ongoing commitment to building a culture where our people feel empowered, supported, and inspired to do their best work.
EEO Statement
Legend Biotech is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is Legend's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by applicable law.
Employment is at-will and may be terminated at any time with or without cause or notice by the employee or the company. Legend may adjust base salary or other discretionary compensation at any time based on individual, team, performance, or market conditions.
Legend Biotech maintains a drug-free workplace.
Auto-ApplyServices Supervisor
Service supervisor job in Limerick, PA
Services Supervisor (Grade Code: 4103)
Informal Enquiries
We welcome enquiries about the role.
Hygiene Services Queries:
Ms. Lorraine Noonan - Hygiene Services Manager, University Hospital Limerick
Tel. 087 2383591
or
Ms. Ciara Conway - Hygiene Services Manager, University Hospital Limerick
Tel. 087 1253634
Catering Services Queries:
Ms Anne O'Brien - Catering Manager, University Hospital Limerick
Tel. 086 2549233
Purpose of the Post
Supervisors will be responsible for the day to day supervision of support staff in compliance with HSE and Acute Services policies procedures, protocols and guidelines, job descriptions, HIQA and HACCP standards ensuring a high quality performance is achieved.
The post holder will be responsible for ensuring that all services are delivered effectively and efficiently and that quality and patient safety comes first at all times.
Location of Post
There is one Specific Purpose, whole time vacancy within the Facilities Department, Acute Services HSE Mid West. The initial assignment location is University Hospital Limerick. The service assignment of these posts will be indicated at expression of interest stage.
A panel may be formed as a result of this campaign for HSE Mid West, Acute Services from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled.
Operations Supervisor | Full-Time | PPL Center
Service supervisor job in Allentown, PA
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview
The Operations Supervisor directs, manages, supervises and coordinates event setup activities and operations for the facility and provides responsible staff assistance to the Sr. Event Manager and the Event & Guest Services Manager.
This role pays an hourly rate of $18.75.
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
This position will remain open until November 7, 2025.
Responsibilities
Assume management responsibility for all services and activities involved in the operations of all venue and exhibition & convention spaces.
Interview, select, train, coach, evaluate, and discipline part time staff. Position will deliver a termination with approval.
Provide staff training for all employees and temporary workers.
Deliver and follow up on Performance Improvement procedures on a timely basis.
Ensure staff is working safely and are aware of proper safety guidelines.
Lead/coordinate staff training and safety programs.
Mentor/coach employees to correct deficiencies; present/discuss discipline and termination procedures in a timely fashion, work with Human Resources as required.
Assist or lead planning, directing, coordinating and review of work plans for facility operations.
Review and understand event documents to forecast staffing and equipment needs for all arena events.
Participate in the development and administration of the Operations budget; forecast of additional funds needed for staffing, equipment, materials and supplies; monitor and approve expenditures and implement adjustments as necessary within assigned responsibilities. Provide recommendations/improvements.
Oversee, monitor changeover and housekeeping crews, provide team support as required.
Schedule appropriate changeover and housekeeping crew for a large group of employees accurately and efficiently and adjust/notify employees of updates/changes as necessary.
Maintains departmental equipment; notify Sr. Operations Manager when repairs are needed.
Provide excellent customer service to internal and external clients to provide a positive employee climate.
Qualifications
High school diploma or equivalent
Two (2) or more years' experience in an operations position in an arena, convention center, public assembly facility or similar location; with knowledge of set up/housekeeping and event coordination.
An advanced degree in Facility Management or related field may be substituted for years of experience.
Basic computer skills in a Windows format including typing, data entry and email.
Advanced computer skills and experience with MS Word, Outlook, Excel preferred.
Ability to effectively lead a team and manage in a fast paced, high pressure environment
Knowledge of OSHA standards/requirements; OSHA 10 certification preferred.
Forklift certification or ability to acquire within 90 days of employment
Possess superior interpersonal, communication, and leadership skills.
Ability to communicate clearly and concisely in the English language, both orally and in writing
Self-motivated and excellent organizational skills
Possession of a valid Driver's License preferred
Ability to work independently and as part of a team
Ability to work long hours including a varied schedule of days, nights, weekends and holidays
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-ApplyTeam Lead
Service supervisor job in Easton, PA
31370 Part Time Rack Room Shoes The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee.
Duties and Responsibility
* Primary responsibility is the safety and welfare of employees and customers.
* Create, establish and maintain an excellent customer shopping experience.
Maintain and reinforce current service level standards.
Provide service training and leadership to staff members.
Manage customer issues with a sense of urgency and to the satisfaction of our customer.
* All POS terminal transactions in accordance with policy and procedure
Sales, Discounts and Refunds
Loyalty
Open/Closing procedures
* Inventory Control responsibilities to include adherence to all policies and procedures in regards to:
Shipping and Receiving
Price Management (Price Changes, Markdowns etc.)
Singles
Damaged Merchandise
Conducting a Physical Inventory
* Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards:
Merchandise Placement
Sales floor maintenance and housekeeping
Promotional event directions, materials and signage
* Payroll Control responsibilities to include adherence to all policies and procedures in regards to:
Scheduling
Payroll budget compliance
Time & Attendance
* Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to:
Utilization of all available training tools
Consistent reinforcement of customer service standards
* Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.
* Work towards a complete understanding of managing all day to day operations.
Principal Working Relationships
Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel.
Key Qualifications
An approved background check
Effective verbal and written communication skills
Managerial and organizational skills
Store Number: 1030
1030 Rack Room Shoes
Pay Range:
Easton Marketplace
219 Marlboro Ave. Ste 1
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Easton, Maryland US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
Medical Assistant Supervisor- Internal Med- Bala Cynwyd
Service supervisor job in Montgomery, PA
Job Details
The Medical Assistant Supervisor hires, trains, supervises and evaluates department medical assistants. He/she assists physicians as they assess, examine and treat patients and updates electronic medical record (EMR). Responsibilities include patient flow management, and assisting with medical and/or minor surgical procedures and tests on patients. Tests may include allergy patch tests, biopsies and phlebotomy. Acts as the liaison to physicians to assure patient satisfaction with their visit. In addition, maintains and orders the clinical and non-clinical supplies for their area.
ESSENTIAL FUNCTIONS:
• Supervises department medical assistants including hiring, training and performance evaluation.
• Established schedule for medical assistants in clinic.
• Escorts patients to exam rooms and ensures proper identification by confirming name, and date of birth.
• Performs and documents vital signs as needed, clinical care quality measures, and medical history information.
• Directly assists physicians in the performance of medical/surgical procedures as directed.
• Remains proficient and knowledgeable regarding the use and documentation requirements within information technology systems within established scope of practice.
• Adheres to HIPAA privacy and security requirements.
• Interacts with co-workers, visitors, and other staff consistent with the iSCORE values of Jefferson.
Job Description
EDUCATION/TRAINING REQUIREMENTS:
High School graduate or GED equivalent is required. Successful completion of an approved medical assistants program is required.
CERTIFICATES, LICENSES, AND REGISTRATION:
Medical Assistant certification is required. BLS from the American Heart Association is required within 90 days of hire.
EXPERIENCE REQUIREMENTS:
A minimum of two years of experience as a medical assistant supervisor in an outpatient setting is required. Prefer three or more years of experience in a physician office, hospital or ambulatory care facility as a Certified Medical Assistant.
ADDITIONAL INFORMATION:
Must have a pleasant personality and experience dealing with the public and patients with special needs. Ability to work under pressure with a positive attitude and ability to organize information for quick retrieval is required. Computer skills, medical terminology, and experience with office assessments necessary.
Work Shift
Workday Day (United States of America)
Worker Sub Type
Regular
Employee Entity
Jefferson University Physicians
Primary Location Address
225 City Avenue, Bala Cynwyd, Pennsylvania, United States of America
Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.
Jefferson is committed to providing equal educa tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.
Benefits
Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.
For more benefits information, please click here
Auto-ApplyRoute Service Supervisor
Service supervisor job in Allentown, PA
Full-time Description
Sharps Medical Waste Services is seeking a dedicated and safety-focused Route Supervisor to oversee our team of drivers in our Allentown, PA location. This role is critical to ensuring compliance with DOT regulations and the safe, legal transport and treatment of Regulated Medical Waste. The ideal candidate will be a hands-on leader with a passion for safety, customer service, and employee well-being.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES include the following:
· Supervise and support a team of route drivers, ensuring daily operations run smoothly and efficiently.
· Ensure compliance with all DOT regulations and medical waste transportation and treatment laws.
· Monitor and manage driver performance, safety practices, and customer service standards.
· Utilize ELD systems (preferably Samsara) to track routes, driver hours, and vehicle performance.
· Conduct regular safety meetings and training sessions.
· Perform route coverage as needed (1-2 times per month).
· Collaborate with operations and customer service teams to resolve service issues.
· Maintain accurate records and reports related to driver activity, compliance, and incidents.
· Enforce company policies and procedures consistently and fairly.
Requirements
MINIMUM QUALIFICATIONS:
· High school diploma or GED required.
· Minimum of 2 years of supervisory or management experience, preferably in transportation or logistics.
· Valid DOT medical card and driver's license required.
· Must pass pre-employment drug screen, background check, and motor vehicle records check.
· Familiarity with DOT regulations and ELD systems (Samsara experience is a plus).
· Strong leadership, communication, and organizational skills.
· Commitment to safety, customer satisfaction, and employee development.
Physical Requirements:
· Ability to exert up to 150 pounds of force occasionally, 60 pounds frequently, and 20 pounds constantly.
· Must be able to lift, push, or pull carts weighing up to 300 pounds.
· May require mandatory immunizations and credentialing based on customer requirements.
EEO STATEMENT
Curtis Bay Medical Waste Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Supervisor, Investment Fund Services
Service supervisor job in Ancient Oaks, PA
The Investment Manager Services Division (IMS) at SEI is growing rapidly and is seeking new members on our Investment Fund Services accounting team. Our primary goal is to provide exceptional accounting and administration servicing for our clients' assigned mutual funds, CITs, ETFs and other pooled vehicles. As a Fund Accountant Supervisor, you will act as an intermediary between the funds and their investment managers and serve as the official record keeper for the funds. You will also train and supervise the accounting analysts on the team.
What you will do:
· Your skills in accounting will be used by calculating the funds' daily investable cash, expenses, and income. You will calculate and report the funds' daily Net Asset Values (NAV's). You will process shareholders' activity and perform timely reconciliations to the fund's transfer agent. You are responsible to communicate the transactions associated with the fund(s) and work closely with internal and external clients to provide accurate and thorough accounting packages.
· As the record keeper for the funds, you will be involved in the support of various year-end audit engagements in accordance with GAAP accounting standards. We will need you to perform due-diligence to ensure clients are in compliance with government laws and regulations.
· You will ensure accuracy of accounting packages by completing daily checks of: security audit reports, NAV impact (R086) reports, daily work packets, corporate actions, expense processing, CARS reconciliations, and Fund Center reports.
· You will assist Fund Administration in performing expense budget analysis and allocating expense payments; prepare monthly expense packages and scorecards.
· You will assist the fund accountant manager with the preparation of SEC filings (e.g. N-SAR, N-1A, 24F-2, N-MFP).
· You will train and supervise the accounting analysts on systems, processing, procedures, and job responsibilities.
· Your due diligence and attention to detail during the review process of the fund accountant analysts work will be key to your team's success while striving for error free reconciliations and reporting.
· You will correspond with external investment managers regarding day-to-day fund inquiries including entering security trades, fee payments, cash position breaks, reconciliations, and escalation inquiries. Client engagement and a dedication to quality service is a must for success.
· You will assist the manager with conducting performance appraisals, monthly one-on-ones with the team analysts and provide career pathing and training. You will also ensure staffing requirements are met by participating in analyst interviews. You will team with the manager to provide and foster a team environment to include individual development, promotions and disciplinary action.
· We want you to succeed and look for future solutions! Through attending and participating in various IMS and corporate professional development sessions, you will acquire the tools to identify processes across the division and organization.
· You will have the opportunity to partner with a diverse team and grow your career.
What we need from you:
· BA / BS in Business, Accounting, Finance, Economics, Mathematics or equivalent professional experience.
· Minimum of 2 years experience in Financial Services Industry working with Fund Accounting.
· Intermediate skills in Microsoft Excel.
· The self-motivation, organization and drive to complete multiple client deliverables in a timely manner without sacrificing excellence or quality.
· Strong written and verbal communication skills as you will primarily support your clients through email and/or phone calls.
· Strong customer service skills as you will be communicating daily with your clients and other service providers.
What we would like from you:
· A drive to broaden one's knowledge of the financial services industry by learning new concepts and systems and taking the initiative to apply it to daily work assignments.
· Attention-to-detail to ensure that all deliverables consistently meet the highest standard of quality and accuracy
· Collaboration with internal and external stakeholders. As the needs of our clients change, we need to be flexible to change with them.
· Positivity and collegial approach in assisting both colleagues and clients and the ability to work in team environment.
· Curiosity, critical thinking and attention to detail: Whether it's to identify a solution to a problem or possibly help implement a more efficient process or procedure, your skills have a place in our business.
Someone who will embody our SEI Values of courage, integrity, collaboration, inclusion, connection and fun. Please see our website for more information. *********************
SEI's competitive advantage:
To help you stay energized, engaged and inspired, we offer a wide range of benefits including comprehensive care for your physical and mental well-being, a strong retirement plan, tuition reimbursement, a hybrid working environment for most roles, support for working parents and flexible Paid Time Off (PTO) so you can relax, recharge and be there for the people you care about.
Benefits include healthcare (medical, dental, vision, prescription, wellness, EAP, FSA), life and disability insurance (premiums paid for base coverage), 401(k) match, education assistance, commuter benefits, up to 11 paid holidays/year, 21 days PTO/year pro-rated for new hires which increases over time, paid parental leave, back-up childcare arrangements, paid volunteer days, a discounted stock purchase plan, investment options, access to thriving employee networks and more.
We are a technology and asset management company delivering on our promise of building brave futures (SM)-for our clients, our communities, and ourselves. Come build your brave future at SEI.
SEI is an Equal Opportunity Employer and so much more…
After over 50 years in business, SEI remains a leading global provider of investment processing, investment management, and investment operations solutions. Reflecting our experience within financial services and financial technology our offices encompass an open floor plan and numerous art installations designed to encourage innovation and creativity in our workforce. We recognize that our people are our most valuable asset and that a healthy, happy, and motivated workforce is key to our continued growth. At SEI, we're (literally) invested in your success. We offer our employees paid parental leave, back-up childcare arrangements, paid volunteer days, education assistance and access to thriving employee networks.
SEI is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.
AI Acceptable Use in the application and interview process:
SEI acknowledges the growing integration of artificial intelligence (AI) tools into individuals' personal and professional lives. If you intend to incorporate the use of any AI tools at any stage of the application and/or interview process, please ensure you have reviewed and adhere to our AI use guidelines.
Auto-ApplyOperations Supervisor | Part-Time | PPL Center
Service supervisor job in Allentown, PA
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview
The Operations Supervisor directs, manages, supervises and coordinates event setup activities and operations for the facility and provides responsible staff assistance to the Sr. Event Manager and the Event & Guest Services Manager.
This role pays an hourly rate of $18.75
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
This position will remain open until December 12, 2025.
Responsibilities
Provide staff training for all employees and temporary workers.
Ensure staff is working safely and are aware of proper safety guidelines.
Lead/coordinate staff training and safety programs.
Mentor/coach employees to correct deficiencies; present/discuss discipline and termination procedures in a timely fashion, work with Human Resources as required.
Review and understand event documents to forecast staffing and equipment needs for all arena events.
Oversee, monitor changeover and housekeeping crews, provide team support as required.
Maintains departmental equipment; notify Sr. Operations Manager when repairs are needed.
Provide excellent customer service to internal and external clients to provide a positive employee climate.
Assist the engineering department in maintenance and projects
Qualifications
High school diploma or equivalent
Two (2) or more years' experience in an operations position in an arena, convention center, public assembly facility or similar location; with knowledge of set up/housekeeping and event coordination.
An advanced degree in Facility Management or related field may be substituted for years of experience.
Basic computer skills in a Windows format including typing, data entry and email.
Advanced computer skills and experience with MS Word, Outlook, Excel preferred.
Ability to effectively lead a team and manage in a fast paced, high pressure environment
Knowledge of OSHA standards/requirements; OSHA 10 certification preferred.
Forklift certification or ability to acquire within 90 days of employment
Possess superior interpersonal, communication, and leadership skills.
Ability to communicate clearly and concisely in the English language, both orally and in writing
Self-motivated and excellent organizational skills
Possession of a valid Driver's License preferred
Ability to work independently and as part of a team
Ability to work long hours including a varied schedule of days, nights, weekends and holidays
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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