Service supervisor jobs in Bloomington, MN - 693 jobs

At Tactile Medical, we specialize in developing at-home therapy devices to treat lymphedema, chronic venous insufficiency and respiratory illnesses. The Supervisor Patient Services plays a vital role in ensuring the smooth and efficient operation of their assigned patient service team. This position is responsible for supervising, overseeing the day-to-day operations, and maintaining a high standard of customer service and patient satisfaction. The Supervisor Patient Services collaborates with various departments to optimize patient care and provides leadership and guidance to the team. Responsibilities Team Leadership: * Provide leadership, guidance, coaching and support to an assigned team * Set performance expectations, monitor progress, and provide a regular cadence of 1:1s to review successes, performance scorecard and provide feedback * Foster a positive work environment that promotes teamwork, open communication, and continuous improvement * Identify training needs, develop training programs, and ensure team members are equipped with the necessary skills to deliver exceptional patient service Department Operations: * Oversee the daily operations of the assigned team, ensuring smooth workflows and efficient processes * Monitor key performance indicators (KPIs) to assess departmental performance and take appropriate actions to achieve targets and objectives * Maintain and ensure documentation and OneNote tools are up to date * Implement and enforce policies, procedures, and protocols related to patient services * Identify opportunities for process improvement and implement effective solutions to enhance efficiency and patient satisfaction * Jump in to support the team on heavy volume days Customer Service and Patient Satisfaction: * Maintain a strong focus on customer service excellence, ensuring that all patient interactions are handled with professionalism, empathy, and respect. * Address patient concerns or complaints promptly and effectively, seeking resolution and taking necessary actions to prevent future issues * Collaborate with other leaders and departments to improve patient experiences and coordinate seamless transitions of care * Monitor patient satisfaction scores and implement initiatives to enhance patient satisfaction levels Staff Development: * Identify training needs and facilitate ongoing professional development opportunities for team members * Provide coaching and mentoring to support the growth and career progression of individual team members * Foster a culture of continuous learning and encourage the sharing of best practices among team members * Develop meaningful goals and monitor progress. Write and deliver annual performance reviews Collaboration and Communication: * Collaborate with cross-functional teams to streamline processes and resolve issues * Communicate effectively with team members, senior management, and other stakeholders to ensure the smooth flow of information * Participate in meetings, trainings, and projects related to patient services and contribute to the implementation of strategic initiatives * Maintain compliance with all appropriate regulatory requirements including HIPAA * Other duties/projects as assigned Qualifications Education & Experience Required: * Bachelor's degree in healthcare administration, business administration, or equivalent experience may be considered * 3+ years of patient/customer service experience within the healthcare, medical device and/or patient service arena * Proven experience in a supervisory or leadership role within a healthcare or patient services setting Preferred: * Previous experience developing employees * Previous experience leading through change Knowledge & Skills * Strong proficiency with Microsoft Office applications including Word, Excel, Teams and Outlook * Able to build an inspiring team environment with an open communication culture * Able to gain confidence and respect of colleagues through demonstrated expertise and cross-functional collaboration * Ability to utilize data from metrics and key data points to drive department decisions * Solid ability to proactively identify issues and efficiencies and propose solutions * Strong presentation and training skills * Strong knowledge of patient services operations, customer service principles and patient satisfaction metrics * Excellent leadership, coaching, and team-building skills * Exceptional communication skills both verbal and written with the ability to communicate effectively with all types of patients and employees * Ability to handle sensitive and confidential information with discretion * Strong problem-solving and decision-making abilities Below is the starting salary or hourly range for this position, although offers may differ based on the candidate's location, job-specific knowledge, skills and experience. US Pay Range $61,500-$86,205 USD To learn more about our Privacy Statement follow this link - ********************************************* To learn more about our California Privacy Notice follow this link - *****************************************************

Are you looking for a leadership role that makes tails wag and pet parents smile? We are seeking a full time Customer Service Supervisor to guide a team of Customer Service Representatives and assist our pet parents and their furry family members! Company Overview: Our Pet Resort is part of a larger company called National Veterinary Associates (“NVA”) that is made up of over 1000+ locations of veterinary hospitals and pet resorts. This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business! Position Overview: At our resort, we believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate will have at least 1 year of supervisor or equivalent experience that includes the oversight and motivation of staff members, quality assurance of the facility, and an upbeat, positive personality. Animal experience is preferred. We are busiest on the weekends and holiday time frames so you must be available for most of these. We offer a competitive wage based on experience, employee incentives, health and dental insurance, and a fun, fast paced work environment. If you have a love of animals and are a dedicated, high energy employee with management or supervisor experience, we may have the perfect job for you. A Day in the Life: You come to work daily with a smile on your face and are excited to help serve our pet parents and their furry friends. You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You'll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing and be ready to share with your manager and the pet parent. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses! Pet Host Lead Requirements: Must be able to handle dogs of all sizes and cats Must enjoy working with both people and pets Must have the stamina to walk energetic dogs as well as ensure our pet resort looks inviting and clean Must have a flexible work schedule where you can work during the week, as well as, many weekends and holiday time frames Must be able to follow directions and comply with processes and procedures Must have a keen sense of observation when observing the pets Must be able to perform physically demanding tasks; lift up to 50 lbs, stand for long periods Must have computer knowledge/quick learner Must have Leadership/Supervisor experience in a team oriented environment Excellent customer service skills, professional Organized, detail oriented Daily Responsibilities: Provide impeccable customer service by following our service foundation and ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships. Answer all incoming calls, respond to voicemails and emails. Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations. Manage cash, check, and credit card transactions and reporting/reconciling Gets to know clients and their pet's names on a regular basis Obtain all information related to a pet's visit; ensure accuracy of all information. This includes client information as well as pet information. Input all information into resort computer systems. Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed. Have general knowledge of all services offered at site and be able to provide solutions to the clients' needs. Obtain vaccination records from veterinary offices and input into the computer. Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity. Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary. Help initiate “white glove” treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are “sold out”. Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers Ensure the facility meets or exceeds expectations with regards to cleanliness and safety. Notifying manager on duty or ordering when levels of inventory are low in the following areas: retail and cleaning products for lobby areas and office supplies Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecant, etc. Consult with other departments Work with a team who all exemplify these qualities: A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety. Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated. Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers. Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”. Must be able to multitask and be very detail oriented. Must be able to start and stop work. Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping. Conflict Resolution - Ability to handle conflict with tact and diplomacy Good team work and willingness to assist other departments as necessary Cheerful, friendly, positive team-oriented attitude Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office. Reliable, punctual, and dependable Ability to work a flexible schedule, including holidays and weekends Ability to take direction well and apply it independently Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently Physically able to handle dogs of all sizes and to lift up to 60 lbs. Other duties as assigned. Equal Employment Opportunity NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Work schedule Weekend availability Monday to Friday Holidays Supplemental pay Tips Benefits Paid time off Health insurance Dental insurance Vision insurance 401(k) Life insurance Disability insurance Paid training Employee discount

At HRI Hospitality, we offer a unique perspective on hotel ownership and management. We're here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level. We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career! Pay Range: $50,000.00-$80,000.00 Supervise, guide and direct Comp Services Associates. Provide accurate feedback on performance to the AGM/GM. Assist comp service servers during prep, service and clean up during all meal periods. Ensure that department goals are communicated, understood and met by all associates. Ensure that Comp Service Associates are trained on technical and service aspects of the job. (e.g., food or room preparation, customer service). Provide constructive feedback to associates to help them to perform their jobs better. Supervise daily breakfast operations, establishing and maintaining dining room policies and procedures. Oversee Staff events as directed the AGM/GM. Monitor and inspect food and beverage deliveries. Sign off on deliveries for accuracy and bring to AGM/GM's attention when not correct. Inspect food and beverage outlets for proper storage, sanitation, security, neatness and rotation of inventory. Work with management to ensure that associates have the necessary resources to effectively perform their jobs. (e.g., supplies, equipment) Responsible for Guest Satisfaction in terms of food and beverage, hospitality and service standards. Responsible for engaging the guests at every table with friendly dialogue. Provide a safe working environment by ensuring compliance with safety programs and Health Department requirements. Establish and maintain an effective communication and information system through logs, emails, daily and weekly meetings, and open communication with all departments. Act as a “bridge” between management and Breakfast/Comp F&B Associates to facilitate department operation. Collaborate with management to recognize and celebrate Breakfast/Comp F&B Associates performance contributions. (e.g. department recognition programs) Collaborate with management to develop and carry-out ideas and procedures to continuously improve the department's performance. Support the environmental commitments by having the knowledge, skills, and values to be a leader in the global goal of “greening” the hospitality industry. MINIMUM REQUIREMENTS High School graduate or equivalent Must have previous Food and Beverage supervisory experience in a similar environment. Must be able to work flexible shifts and schedules, including weekends and some holidays. Must work well with or without direct supervision. Must be neat and well groomed at all times. Needs to be flexible, self-motivated, and positive and have a professional attitude towards guests, co-workers and management. Associates must fulfill their performance standards for this position and comply with the policies, rules and procedures of the hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to associates. The is intended to describe the general nature and work responsibilities of the position. This job description and duties of this position are subject to change, modification and addition as deemed necessary by the hotel. Associates are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other hotel/company officials. HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.

Our Mission: Cornerstone disrupts violence through advocacy, support, and prevention. We partner with individuals, families, and organizations to build communities free from harm. Our Core Values: *Survivor- Centered *Social Justice *Well-Being *Collaboration *Integrity Summary of Cornerstone: Cornerstone is a $5.5 million organization that provides comprehensive services for individuals and families in the greater Twin Cities metropolitan area who are experiencing or have experienced domestic violence, sexual violence, human trafficking or general crime. Our offices are located in Bloomington, Brooklyn Center and Minneapolis. Learn more at www.cornerstonemn.org Diversity and Inclusion: We are committed to a nondiscriminatory approach and provide equal opportunity for employment and advancement in all of our departments, programs, and worksites. BIPOC and LGBTQ+ community are strongly encouraged to apply. Pay Range: $52,000-$56,000 Unionized Position: No Job Summary: This position is responsible for all duties related to the programmatic aspects and supervision of the Emergency Services department. The Emergency Services Supervisor works to develop an advocate team that ensures delivery of trauma informed, survivor-centered, and culturally responsive services in a safe, clean, welcoming, and inclusive environment. This position maintains a high-level of accountability and decision making in providing quality programming, strategic planning, and employee management. The Emergency Services Supervisor directly oversees weekend and overnight advocate positions and others as assigned. The Emergency Services Supervisor works with the team to meet the dynamic changing needs of victims/survivors of domestic and sexual violence and human trafficking/sexual exploitation as they progress toward economic and housing stability. This position will be responsible for maintaining strong relationships with communities, service providers, and systems partners. Services are provided in the office and/or in the community. The work schedule will be Sunday through Thursday, hours vary and will include evenings, weekends, holidays, and occasional overnights, as needed. This position is also included in the on-call rotation. Experience/Qualifications: Minimum of 2-3 years of supervisory experience providing direct services, preferably assisting unhoused individuals navigate the complexities of the social service system to address housing, financial, and other critical needs. Knowledge and experience in working with diverse, marginalized, and underrepresented communities, and anti-oppression work. A bachelors degree in social work or related field or experience in the social service field are a plus. Experience providing direct services and advocacy to individuals and families experiencing domestic violence, sexual violence, and/or human trafficking using a survivor-centered and trauma-informed approach. Strong knowledge and understanding of the interconnection between poverty, homelessness, and domestic violence. Effective communication skills. Fluency in another language is a plus. Ability to welcome and engage a diverse group of stakeholders with a demonstrated commitment to diversity, equity, and inclusion. Understand and work from the agency's set of values and philosophical approaches; including harms-reduction/housing first, trauma-informed care, violence as a learned behavior, client-centered and led work, etc. Ability to set and uphold professional boundaries. Valid driver's license, insurance, and reliable vehicle are required for this role. Duties and essential functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Essential responsibilities include but are not limited to the following: Oversight Leadership, Supervision, and Programming (50%) Supervises, develops, and evaluates the weekend and overnight advocates (8) in alignment with Cornerstone's (CAS) mission, philosophy, and values. Initiates and monitors the creation and maintenance of resources, referrals and training manuals to keep ES advocates current with all information/tools needed to perform their jobs effectively. Build and maintain strong working relationships with all ES team members to foster and promote a cooperative and harmonious working climate. Provides professional supervision, performance management, coaching, role modeling, and accountability of full-time and part-time ES advocates and others as assigned. ES Direct Services Staff Support (25%) In collaboration with Senior Director of Housing and Support Services and Emergency Services Manager, oversees hiring, orienting, and training new ES staff/volunteers/interns. This includes development, maintenance, and evaluation of new staff/volunteer training, checklists, manuals, and materials to ensure they are providing trauma-informed, survivor-centered, and culturally responsive services. Creates and delivers ongoing team opportunities for meetings, training, and feedback sessions with an emphasis on programming, services, and strengthening diversity, equity, and inclusion initiatives. Utilizes participants' feedback to guide programming changes to meet their current needs and strengthen services. Ensures a safe, accessible, welcoming, clean, and environment for all Participates in internal committees and represents CAS on external committees based on interest/assignment and approval by supervisor. Keeps Emergency Services Manager updated of one's own professional growth, accomplishments, strengths, and staff feedback, performance, and program needs. Maintains communication processes with Senior Director to ensure clarity about programming and staffing responsibilities, successes, challenges, and concerns. Attends and contributes to Program Leadership Team meetings, assignments, and trainings. Works pro-actively, and positively, with all other Program Leadership Team members -helping to create an environment of mutual respect and maintenance of a high performing team. Administrative Responsibilities (15%) Responds in a timely manner to requests from Senior Director, Program Managers, Finance, Development and Human Resource teams to support the grant writing process, funder requests, employee management, and budget expense control. Maintains accurate employee records including scheduling, timesheet review and signatures, supervision/coaching sessions, schedules, and other related personnel paperwork. Reviews and monitors Advocates Apricot quarterly reports and other tracking methods. Works with advocates to ensure data entry is completed and errors are corrected promptly and accurately. Provides/monitors on-going database training, as necessary. Oversees and prepares internal and external statistical reports not available in Apricot. Prepares and submits to Senior Director of Housing and Support Services coded credit card charges and other invoices within timelines set by Finance and Administration. Work closely with Cornerstone advocates to ensure a streamlined process of internal referrals for participants accessing other program services. Conduct regular file audits and quality checks to ensure compliance with program guidelines. Step in to provide direct services or crisis support when needed. Maintain awareness of local housing trends, funding opportunities, and best practices. Any other duties assigned by manager that support overall program services and services to survivors/victims. Leadership Expectations Maintains positive and enthusiastic attitude with personal accountability. Provides direct and honest communication with all employees inclusive of modelling and coaching in peer-to-peer feedback/courageous conversations aligned with the agency's recommended practices. Keeps Senior Director of Housing and Support Services apprised of your own professional growth, accomplishments, strengths, staff feedback, performance, and program needs. Ensures the development and maintenance of program policies and procedures manual along with new employee training materials and checklists. Maintains communication processes with managers to ensure clarity about programming and staffing responsibilities, successes, challenges, and concerns. Attends and contributes to Program Leadership Team meetings, assignments, and training, helping to create an environment of mutual respect and maintenance of a high performing team. Remains well informed of employee handbook changes, policies, and practices. Assist with strategic planning, program development, and cross-team collaboration. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be provided to enable individuals with disabilities and those who may be Deaf/Hard of Hearing, to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or listen. The employee is frequently required to use manual dexterity for use of objects, tools, or controls as well as visual acuity. The employee is required to stand, walk, sit; climb or balance; and stoop, kneel, or crouch. The employee must lift and/or move up to twenty pounds. No employee should attempt to lift more than what is comfortable for them. Visit our career page at: https://cornerstonemn.org/about/employment/ Our Benefits Package Includes: Health Care: Comprehensive coverage options. Paid Time Off: 160 hours annually, plus 13 paid holidays including your birthday in your first year. (Based on FT/40 hours per week.) Retirement Savings: Up to a 4% employer match after one year of service. Vision Coverage: Free for employees. Virtual Mental Health Services: Free for employees and their immediate families. Virtual Medical Care: Free for employees and their immediate families when enrolled in any of our medical plans. Life Insurance: Basic coverage provided at no cost to employees. Long-Term Disability: Free coverage for employees. Paid Parental Leave: Available after one year of service EEO Statement: Cornerstone strives for a fully inclusive work environment and does not discriminate on the basis of race, color, creed, religion, national origin, sex, sexual orientation, veteran, disability, age, marital or, familial, and/or with regard to public assistance or any other characteristic. We are an Equal Opportunity and Affirmative Action Employer.

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. How you will contribute: * You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team. * You will screen new and repeat donors and take and record donor vital signs and finger stick results. * You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation. * You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures. * You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays. What you bring to Takeda: * High school diploma or equivalent * Ability to walk and/or stand for the entire work shift * Will work evenings, weekends, and holidays * Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees * Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. * Fine motor coordination, depth perception, and ability to hear equipment from a distance * Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear * 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - MN - Maple Grove U.S. Starting Hourly Wage: $18.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - MN - Maple Grove Worker Type Employee Worker Sub-Type Regular Time Type Part time Job Exempt No

Why M Physicians? The Masonic Institute for the Developing Brain (MIDB) offers a unique and innovative environment focused on advancing brain health in children across their lifespan. As a one-stop clinic and research location specializing in pediatric neurobehavioral conditions, MIDB merges cutting-edge clinical care with research to inform best practices and improve treatment. Our team consists of experts in neuroscience, pediatrics, psychology, and more, who all make a meaningful impact on child development and community health. What you will do as a Clinic Services Supervisor II: Supervises support staff members, assesses the administrative needs of patients, and delegates tasks appropriately Provides guidance and training to assigned staff responsible for scheduling and frontline activities Establishes and fosters a culture of engagement within the organization's values and between team, clinical leaders and providers/physicians Establishes and manages clear goals and performance expectations Implements programs for employee development and continuing education of administrative team Drives continuous improvement for employee satisfaction and engagement Collaborate with leadership to problem-solve business issues. Coordinates operational scheduling, policy, and performance processes and documentation Creates an environment that prioritizes the administrative needs of our internal and external customers Anticipates the administrative team needs and ensures that innovations are appropriate to improve efficiency, capacity and customer demand Assures all collaborators including clinical program leadership and service line leadership are advised and prepared for planned changes in services, programs, processes and systems What you will need: Associate's degree in Business Administration or combination of education and directly applicable experience 3+ years of formal or informal leadership experience Location: Masonic Institute for the Developing Brain - 2025 East River Parkway Minneapolis, MN 55414 Hours: 40 hours/week Benefits: This is a fully benefit eligible position: Competitive wages, Healthcare (including vision & dental), 401K, parking & tuition assistance and more! Compensation: 64,335.00 - 93,288.00 USD Annual At M Physicians we believe in pay transparency and equity. The compensation for each position is based on experience, skills, qualifications, and other role-specific considerations. Our total compensation is designed to support your well-being, career growth, and work-life balance. University of Minnesota Physicians (M Physicians), a non-profit organization headquartered in Minneapolis, seeks motivated individuals for both clinical and non-clinical roles to drive innovation in health and medicine. Our inclusive culture offers competitive salaries, excellent benefits, and the opportunity for career development in the exciting field of health care to over 1,200 physicians, 300 advanced practice providers, and 2,200 health professionals and staff across Minnesota and beyond. Join us on a mission to advance medicine. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

About Tunheim For over 30 years, Tunheim has guided clients through complex changes, emphasizing the importance of being understood and engaging with stakeholders effectively. At Tunheim, we offer a flexible remote/hybrid work environment, generous Personal Time Off (PTO) and holiday policies, and various perks, including tickets to Minnesota's top sports events. Tunheim Vision To better life by working with clients who want to be understood, being a place where exceptional talent are challenged and grow, and together we move the world forward. Tunheim Mission To bring our collective best to transform our client relationships with their stakeholders. Tunheim Diversity and Equal Opportunity Employer Statement At Tunheim, we embrace diversity and foster an inclusive workplace where everyone's contributions are valued. We are committed to providing equal opportunities for all qualified individuals regardless of race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic protected by law. Tunheim Core Values Accountability: We hold ourselves responsible for our actions and outcomes. Collective Best: We believe in the power of collaboration and teamwork to achieve excellence. Growth Driven: We are committed to continuous learning and development. Passion: We are driven by enthusiasm and dedication to our work. Primary Role Summary As a Senior Digital Campaign Supervisor, you will play a pivotal role in developing and executing digital strategies for our diverse clientele, to include public affairs/advocacy, commercial and non-profit clients. From ideation to analysis, you will work collaboratively with client service account teams, leveraging your expertise in content marketing, Search Engine Optimization (SEO), email marketing, social media marketing, digital advertising, and analytics. You will drive strategy and execution for digital advocacy campaigns, and a significant portion of your work will support our public affairs practice. Your responsibilities will encompass creating compelling content, managing digital campaigns, analyzing metrics, and contributing to new business development. Responsibilities Stewardship: Collaborate with client service account teams to support integrated digital campaigns. Develop and execute digital content strategies for various clients across different industries and sectors, including public affairs/advocacy, commercial and non-profit. Manage social channels for clients, including community management. Contribute to new business prospecting and development. Work with client service teams to identify and capitalize on organic growth opportunities. Technical Performance and Precision: Create and curate digital content strategy and execution for multiple clients, including consumer, business, and public issue campaigns. Analyze data analytics and measure digital campaign effectiveness, providing insights for optimization. Contribute to Tunheim's digital and social marketing efforts. Customer Experience: Foster strong client relationships by providing proactive communication and exceptional service. Act as a trusted advisor to clients, offering strategic insights and recommendations to achieve their business objectives. Collaborate with internal teams to ensure client expectations are met and exceeded. Participate in client meetings and presentations, effectively conveying digital strategies and campaign results. Continuously seek feedback from clients to drive improvements and optimize campaign performance. Manage the measurement and reporting of outreach initiatives. Learning and Growth: Stay abreast of industry trends and best practices. Continuously enhance skills in digital marketing, including content marketing, SEO, email marketing and digital advertising. Actively participate in professional development opportunities. Qualifications Personal Skills and Abilities Excellent interpersonal and communication abilities, effective in both verbal and written forms, welcoming diverse perspectives and fostering inclusive dialogues. Robust project coordination skills, capable of navigating multiple projects with varying timelines while considering team capacities and individual strengths. Versatile in using digital tools and platforms, including those for audience insights, content management, and marketing analytics, valuing collaborative learning and knowledge sharing. Experience in leading strategy and execution for political or policy advocacy campaigns. Experience and knowledge of digital public affairs or political tactics, including the use of advocacy platforms and tools. Experience and understanding of segmented audience targeting for issues-based advocacy. Up to date on current events and has a keen understanding of the policymaking and legislative process. Team-oriented, with a strong belief in collaborative success and valuing the contributions of all team members. Self-driven, with a meticulous approach to tasks and a commitment to high ethical standards. Flexible and adaptable, ready to adjust to changing priorities and workloads while maintaining a supportive team environment. Eager for personal and professional development, with a mindset towards continuous learning and improvement. Skilled in prioritizing and efficiently executing tasks, thriving in dynamic and fast-paced settings. Adaptable to evolving work demands, demonstrating resilience and a positive attitude towards change. Proficient in meeting deadlines, maintaining professionalism, and managing stress during peak periods, with a focus on well-being and team support. Strong analytical and research capabilities, with an emphasis on inclusive problem-solving approaches. Demonstrated efficiency in task management and critical thinking, ready to tackle challenges creatively and collaboratively. Education and Experience Bachelor's degree or equivalent experience in communications, public relations, marketing, business, or a related field. Equivalent work experience may be considered. 7+ years of experience in content marketing, SEO, email marketing, social media marketing, marketing analytics and digital advertising. Experience in agency or political campaign settings preferred. Digital design and video production experience are highly desired. Strong analytical research skills and ability to analyze content and solve problems effectively. Ability to maintain professionalism under pressure and meet deadlines consistently. Experience planning and executing digital campaigns. Strong project management experience and ability to manage multiple deadlines and projects. Experience managing budgets is a plus. Technology and Equipment Advanced experience using digital platforms and tools including content management systems, keyword research, social listening, marketing analytics, and technology systems including but not limited to: Zoom, Microsoft Teams, and Mailchimp. Advanced expert knowledge, skills, and abilities using Microsoft Office, Adobe Pro, and other related data management systems used to perform work assignments and communicate with internal and external customers. Must have a private and secure home office space. You will be provided with a laptop. You will be expected to provide your own cell phone and service; up to $50/month is expensable. Ability to use the internet for research, communications, training, and portal with minimal outages. Travel While regular travel is not anticipated, there may be an occasional trip for Tunheim or a client. Language Skills Ability to read, analyze, and interpret documents such as policies, procedure manuals, research information, review articles, and various periodicals. Ability to speak effectively and present information to all levels of internal and external customers. Ability to author routine reports and correspondence. Ability to resolve and respond to common inquiries or complaints from all customers. Physical Demands Required to sit or stand for extended periods. Intermittent physical activity includes bending, reaching, lifting/moving (up to 25 pounds), manual dexterity, handling or feeling tools or controls, standing, climbing stairs, kneeling or stooping, and talking and hearing. The physical demands described here represent those that an employee must meet to successfully perform this position's essential functions. Reasonable accommodations may enable individuals with disabilities to perform the essential functions. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Supervise Others This position may mentor, coach, and supervise others. Work Environment The ability to work in a progressive entrepreneurial environment is required. Must be self-motivated, able to work independently, and responsible for the assigned workload. Disclaimer This position description is not intended to be a contract between Tunheim Partners and the employee hired to perform the duties of this position. The document is not intended to list every task an employee in this position could be required to complete. Tunheim Partners reserves the right at its discretion to request the employee to perform duties that are not listed. The company may use this position description to evaluate the employee's performance or make other appropriate job-related decisions.

Continental Properties is looking for a motivated and empowered Service Supervisor at our beautiful Springs at Lakeville residential apartment community in Lakeville, MN. Our supervisors are instrumental in maintaining facility operations, creating new efficiencies and developing standards that have a positive impact on resident renewals and customer satisfaction. You will foster a collaborative work environment and encourage the maintenance team to provide great customer service. You will report to our Community Manager. Position Specifics Full-Time Pay: $30.00 - $35.00 per hour Additional earning potential through position-specific performance incentives Essential Responsibilities: Prepare apartment homes for rent by performing repairs in HVAC, electrical, plumbing, pools, carpentry, dry wall, building exteriors, appliances, painting Work with vendors to maintain the appearance and safety of the community Oversee expenses and budget Provide support and training to your team Skills for Success: 2 plus years of experience in multifamily Service Supervisor role EPA and CPO certifications desired, as well as substantial experience in HVAC, plumbing, pools, carpentry, dry wall, building exteriors and appliances Ability to work overtime and on call/non-traditional schedule including evenings, weekends and holidays This role requires occasional bending, stooping, and stretching. Candidates must be able to independently lift, carry, push, pull, or maneuver up to 100 pounds, and up to 250 pounds with assistance. You will also need to use technology such as computers, tablets, telephone, and other office equipment to perform responsibilities. Why You'll Love Life at Continental: Our award-winning culture fosters innovation and empowers our team members to lead. Here are some of the reasons that our team members continue to vote for us as a Top Workplace: Career Growth: You'll have the tools, training, and opportunities for a meaningful career with long-term growth potential. We invest in your learning & development with paid professional memberships, certifications, and tuition reimbursement. Mental Health & Wellness: Your well-being matters. We provide comprehensive mental health support including but not limited to 8-free counseling sessions per year and access to additional wellness resources. Balance: We recognize that balance varies for everyone, and we support our team members with that in mind. Recharge with generous vacation time, 9-paid holidays, and 4 company-paid half-days during designated months. Community & Connection: Build relationships through informal gatherings, lunches, community and company events, volunteer opportunities, and a vibrant social culture. Learn more about recent Continental events here! Culture of Belonging: The Continental IDEA (Inclusion, Diversity, Equity, & Allies) is our commitment to evolving our culture where team members feel a sense of belongingness each day. Our You Belong Here Initiative and Business Resource Groups focus on fostering an inclusive and equitable work environment for all. On-Site Living: Enjoy the convenience and luxury of living steps away from work with a discount on our on-site apartments. Performance Incentives: Reap the rewards with our enticing incentive programs, from additional earning potential on new leases and renewals to quarterly and year-end bonuses based on community performance. Whether you're in management or maintenance, we offer a variety of financial incentives tailored to help you thrive and grow with us! Industry-Leading Benefits: Enjoy a comprehensive benefits package, including Medical, Dental, and Vision Plans, flexible spending accounts, 401(k) with company match, and company-paid life and disability insurance. Family Support: Support your growing family with 6-weeks paid parental leave and with family-forming & fertility resources (up to 12-weeks leave for birth mothers). We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. We comply with the Americans with Disabilities Act (ADA), and all applicable state and local fair employment practices laws, and are committed to providing equal employment opportunities to qualified individuals with disabilities. For the benefit of our residents, the communities we serve, and our co-workers, all applicants are required to pass a post-offer criminal background check prior to joining the Continental team. We are committed to fair and equitable compensation practices. The posted salary range represents our good faith estimate of the base salary for this role at the time of posting. Final compensation is based on a variety of factors, including a candidate's experience, skills, qualifications, and internal equity. This range does not include bonus potential or other forms of compensation and benefits.

As the nation's leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place - it's the center of health, care coordination, and Meaningful Moments that transform lives. We're seeking a **Client Service Supervisor** who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of care in communities across the country. Our Benefits: + Comprehensive medical, dental, and vision coverage + 401(k) retirement plan + Paid time off and holidays + Employee assistance programs and wellness initiatives + Flexible options to support a balanced life **Responsibilities** What You'll Do: + Maintain elements of the assigned clients' files, and all related paperwork. + Consistently maintains the confidentiality of patient/client and agency information, following HIPAA guidelines relative to handling patient records. + Assigns homecare aides based on the client's overall needs and Plan of Care. + Provides coaching to Caregivers to ensure high quality client care and escalates ongoing concerns with Caregiver performance to the Caregiver management team. + Proactively communicates schedules and changes with clients, home care aides, referral sources, and management. + Prioritizes client care and service and may conduct in home visits with a client to maintain perspective and connection, assess their needs and communicate any changes or needs to appropriate parties. + Prepares and submits routine departmental reports as required. + Records and maintains accurate documentation of the client's condition and overall service. + Maintain and keep record of client satisfaction surveys, and client in-home visits to address areas of concern as well as to continue to build relationships. + Appropriately handles client complaints and problems; documents and reports any significant issues for further attention or resolution as required. This is a mandatory reporter position of critical incidents. + Provides education and coaching on changes to a client's Plan of Care. + Maintains positive working relationships with clients, homecare aides and referral sources + Ensures compliance with local, state and federal laws as well as with Company policies and procedures. + Performs other related duties as assigned. + If your area of focus includes Developmental Disabilities (DD), you are required to comply with all applicable state regulations regarding training, documentation, and any other mandated practices to ensure adherence to legal and organizational standards. This includes, but is not limited to, in person meetings, maintaining accurate records, completing required training within specified timeframes, and adhering to state-specific guidelines to support individuals effectively and responsibly. + This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above. **Qualifications** What You'll Bring: + Excellent organizational skills: ability to multitask and manage multiple responsibilities. + Able to provide necessary feedback to improve overall services. Identifies and progresses toward meeting personal and professional goals. + Strong problem-solving skills; ability to deal with conflict in a professional manner. + Ability to multitask and manage multiple responsibilities. + Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner. + Basic computer literacy and typing skills. + Customer service skills. Education and Experience: + At least 18 years of age. + High school graduate or equivalent preferred; May require higher level of education or certification. + Current PPD, or Chest x-ray if applicable. + Medicaid, Waiver, or Home Healthcare experience preferred. + Other Requirements pursuant to state or local rules as applicable. Management Authority: + Conducts performance reviews + Trains other associates + Directs work of other associates Physical Requirements: + Ability to move, transport, or position: ☐ up to 50 pounds; ☐ up to 100 pounds + Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs. + Ability to communicate effectively and clearly with others to exchange information. Travel Requirements: + Regular travel on a daily or weekly basis required, even in inclement weather _The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request._ _Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status._ **Job Profile Summary** The Care Service Supervisor may, where permitted, develop, and monitor appropriate care plans to ensure clients receive quality care while serving as the primary liaison between clients, homecare aides, managers, referral sources, and others directly involved in the client's care.

As a Supervisor of Data and Analytics with the Operations Continuous Improvement team, you will be responsible for leading a team of analysts that support stakeholders in the Life, Health, and Investment divisions of our Financial Services Organization. This team is charged with creating and delivering data and actionable insights that influence business decisions in the areas of strategy, forecasting, market analysis, business planning, process management, KPI development, new and existing initiatives for analysis and optimization. This position leads a highly collaborative team of business intelligence analysts and report developers. Support delivery of reporting solutions for process owners. Support delivery of analytical solutions that provide data\-driven insight into business performance, issues, and initiatives. Collaborate with line of business operating areas, OE, and related metrics & insights teams to assess and prioritize business intelligence and reporting needs. Develop and implement business plans, policies, and procedures related to providing business intelligence solutions. Manage implementation and administration of business intelligence reporting tools. Evaluate results within business unit to determine if objectives are being met. Selects, develops, and evaluates personnel to ensure the efficient operation of the function. Responsibilities: Works with business intelligence and research analysts to develop solutions for process owners. Collaborates with business areas to asses and prioritize needs. Evaluates results to determine if objectives are met. Manages the implementation and maintenance of disaster recovery plans and activities in assigned areas. Maintains current contact information for all employees in applicable areas and communicates with non\-recovery employees during a disaster. Fosters the highest level of commitment among our people through transparent communication about business challenges, successes and results. Creates an environment which encourages people to think, behave, take action and control work and make decisions autonomously to attain clear goals. Takes personal responsibility for making tough decisions, meeting commitments and ensuring expected results are achieved. Qualifications: Preferred Qualifications: Partner with key stakeholders from business units to gather, analyze, and determine data and information requirements in support of the data & analytics roadmap, and determine the feasibility of those requirements from a technical perspective. Manage the design and development of dashboards that monitor key performance indicators and drive business decisions. Guide discussions on operational analysis and gap reporting to identify defects, opportunities, and efficiencies across teams. Set expectations and SLAs on data availability and own communication around SLA performance. Provide leadership, training, and mentoring opportunities to staff on the effective execution of the approved requirements to launch process for analytical solutions. Required Qualifications: Bachelor's degree and at least 6 years of research or data analytics experience OR, Master's degree and at least 4 years of research or data analytics experience OR, At least 8 years of research or data analytics experience, 1 year of lead experience. Physical Requirements: Normal office environment. Work may extend beyond normal business hours as business needs dictate. This position has direct reports. Yes Describe how this position fits in your organization. As a Supervisor of Data and Analytics with the Operations Continuous Improvement team, you will be responsible for leading a team of analysts that support stakeholders in the Life, Health, and Investment divisions of our Financial Services Organization. This team is charged with creating and delivering data and actionable insights that influence business decisions in the areas of strategy, forecasting, market analysis, business planning, process management, KPI development, new and existing initiatives for analysis and optimization. Requirements What are the 3\-4 non\-negotiable requirements of this position? \- Leadership experience \- role has direct reports \- Data Analytics background required; experience at least some tools similar to those we use is strongly preferred (SQL, Tableau, Python, Hadoop, Statistics, etc.) \- The scope of this role is large, as it will support our entire Financial Services side of the business, so needing someone that is able to handle that and that is comfortable meeting with Senior Leaders on a frequent basis What are the nice\-to\-have skills? \- Insurance\/Financial Services industry experience would be a plus, but is not required \- Larger company experience, due to scope of role What is exciting about this opportunity? Please include team and company culture. This is a newly created position, supporting our Data Analytics OCI team. OCI = Operations Continuous Improvement; this is a centralized team of BI\/Data Analyst that is highly visible. Doing well in this role could lead to Management opportunities in the future. Diverse team with Analysts ranging from fresh out of college to 20+ years of experience. Is relocation available? Yes, nationwide Is there additional variable compensation? Yes \- 8% annual bonus There is a possibility for sponsorship. No Is this a new position, or a backfill? New Position There is equity in this position. No Work hours are flexible. No This position has direct reports. 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* Write Scopes/Xactimate Estimates - Bio, board-up, corrosion mitigation, odor, water * Supervise Field Staff - Ensure daily goals are met * Complete new job work orders and send to Internal Project Coordinator for scheduling * Manage labor/material budgets * o Plan out job sites to hit budgets * Contact Project Manager/Estimator & Manage Communication * Complete TPA/Insurance Company guidelines and documentation * Completes Photo Upload to Dropbox or validates completion with Technician - Daily * Quality Assurance - Complete walks as necessary * Obtain Certification of Completion and perform final walk through * o Complete applicable Xactimate Scopes and submit to Tech Specialist * Make initial contact and hold relationship with customer * Track equipment usage on jobs through RMS & MICA * Keep compliance tasks in RMS up to date * Get Work Authorization signed * Keep extra supply of materials in vans * Communicate with Project Coordinator on labor needs * Communicate with adjusters and TPA call centers * Complete punch list items (Less than 2 hours) * Train/Coach/Support Technicians * Ensure RMS is updated daily * Special Tasks Assigned by Operations Manager High Detail Job Accountabilities: * Participates in marketing and business development as the need arises. * Participates in the collection process of payment from customers. * Complete special assignments as requested by Supervisor * Participates in emergency services when an "All hands on deck" scenario arises. * Participate in on-going problem solving and practicing continuous improvement of the department and company as a whole. * Participate in Paul Davis social events, Goal Setting and Review, All Team Meetings and as many other opportunities as possible to engage with the rest of the team. Hours: * A typical shift for this position is 7am - 5pm, Monday - Friday. * However, the Senior Field Supervisor must be able to contribute to the on-call rotation for holidays, weekdays, and weekends.

Customer Service Opportunity in Financial Services Supervisor- Client Services La Vista:12325 Port Grace Blvd, La Vista, NE 68128 Oakdale: 7755 3rd St. N, Oakdale, MN 55128 Scottsdale: 18700 N Hayden Rd, Suite 255, Scottsdale, AZ 85255 St. Petersburg: 877 Executive Center Dr. W, Suite 300, St. Petersburg, FL 33702 Osaic has returned to the office on a hybrid schedule requiring a minimum of 4 days weekly in the office. Applicants should be located at one of our hubs listed above and must be willing to work this schedule. Role Type: Full-time, Exempt Salary: $60,000 - $68,000 per year + annual performance-based bonus Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, licensure, experience, and education. Our competitive compensation is just one component of Osaic's total compensation package. Additional benefits include health, vision, dental insurance, 401k, paid time away, volunteer days and much more. To view more details of what you can look forward to, visit our careers page: Osaic Benefits. Summary: As a Supervisor of Client Services, you will engage directly with our orphaned clients helping service and support their accounts while leading a team of Client Services phone professionals who do the same. The supervisor will be responsible for supporting the Client Services phone agents and answering questions related to the common call types we receive, including money movement, account maintenance, new account opening, etc. Our ideal candidate ensures the quality and timeliness in delivery of service. A collaborative and entrepreneurial approach will drive success as you help to resolve complex inquiries on behalf of the team you lead. Your contributions will ensure that our orphaned clients get best-in-class service in every interaction with Osaic. The Ideal Supervisor of Client Services must be capable of succeeding in a fast-paced team environment and possess a passion for elevating the advisor's experience. This position's primary objective is to manage a group of individual agents who are responsible for the service of our orphaned accounts within the Client Services population while supporting the quality development of Client Services as a whole. Education Requirements: Bachelor's degree preferred, high school diploma (or equivalent) in combination with significant experience will be considered in lieu of degree. Minimum of high school diploma or equivalent is required. Responsibilities: * Lead a team of Client Services agents that will support and service Osaic's orphaned accounts. * Set team goals, establish vision and take action to achieve goals. * Effectively coach, in a diversity of ways, to drive team results for client satisfaction, service, quality, and productivity aligned to department objectives * Provide timely coaching, training, and total performance management * Support the entire Client Services team with real time help floor walking and being support to team members who need additional coaching * Assist with client services processing tasks as needed to ensure timely and accurate handling of requests * Support the client team chat channel, answering team member questions real time * Develop and maintain internal relationships * Identify and take responsibility for addressing operational and organizational challenges that impact the team * Effectively adopt changing business needs and guide employees through shifting priorities Basic Requirements: * Minimum 2 years related experience within the industry, interfacing regularly with clients or financial professionals * Experience and comfort level with engaging and supporting the needs of clients with complex expectations * Exceptional oral and written communication skills with a strong attention to detail * Ability to display relentless poise in a fast/high pressure and demanding environment with a heightened level of client dedication * Outstanding professional presence and positive customer service attitude * Successful track record of customer-centric decision making * Ability to cope with and persevere through frequent and unexpected changes * Excellent organizational skills, with the ability to handle multiple tasks Preferred Requirements: * At least 2 years management experience required with demonstrated ability to develop people, at different performance levels, via established performance objectives, regular feedback, and appropriate recognition * Bachelor's degree in business, Finance or related field is preferred CRM experience / Salesforce experience. * Completion of FINRA SIE exam. * FINRA Series 7 license, other FINRA licenses. Equal Opportunity Employer Osaic is an equal opportunity employer. We celebrate diversity in our workplace and we hire the most qualified candidates without regard for age, ethnicity, gender, gender identity or expression, language differences, nationality or national origin, family or marital status, physical, mental, and developmental abilities (or the perception of a disability), genetic information, race, religion or belief, sexual orientation, skin color, social or economic class, education, work and behavioral styles, political affiliation, military service, caste, or any other characteristic protected by law. Eligibility Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Osaic. Unqualified Applications Osaic does not consider applications from candidates who do not meet the minimum qualifications stated in the job posting. Recruiting Agencies Osaic only accepts candidates from contracted recruiting firms and only for searches approved prior to submissions. Fees will not be paid for unsolicited submissions.

The Assistant Terminal Manager is responsible for assisting the Terminal Manager with the day to day operations, long term success of the LTL, FTL and Service fleet departments. This includes the working management role of fleet budget, drivers, maintenance, and driver qualification files, as well as training new team members. Responsibilities Operational Leadership Assist in developing clear vision, goals, and objectives for the department that support company goals and objectives Ensure that defined goals are in alignment with Mansfield Service Partners goals Develop and execute a succession plan to ensure leadership stability and growth of our operation's supervisors Develop a clear strategy to keep team members focused on high performance throughout the year Operates in a manner that is consistent with safe operations and complies with safety rules, promoting clean and safe working conditions Implement a strategy and improve key processes used every day Coordinate team member scheduling, staffing, and time/attendance approvals to ensure excellent customer service and response is achieved Manage and coordinate daily fleet & driver related issues to ensure loads are delivered timely Coordinate maintenance activities of fleet equipment as needed with the regional Fleet Manager; coordinate preventative maintenance programs Employee life-cycle responsibility, to include hiring, training, coaching, disciplining and supervising all direct reports Oversee DOT compliance and reporting as it relates to fleet & driver qualifications Coordinating the safe delivery of company assets(fuel tanks/accessories) to our customers and all service related repairs to these assets Coaching and Mentoring Develop hiring skills and strategies to hire top quality drivers for the success of the of the fuel deliveries now and in the future Develop a coaching strategy for all driver to achieve safety goals and driver metrics Regularly review performance with staff Help staff focus on what is within their control to achieve success Celebrate success Quickly address performance issues in a constructive manner Create positive accountability and follow-up to achieve goals Other Duties as Assigned Position Requirements Formal Education & Certification High school diploma or equivalent required Bachelor's degree in Business or related work experience preferred Knowledge & Experience At least three(3) years of prior experience in freight or logistics required Three or more years of leadership experience preferred Petroleum experience preferred Dispatch experience preferred Driver management experience preferred Intermediate to expert Excel proficiency required Strong financial acumen with the ability to read, understand and analyze P&L Qualifications & Characteristics The ability to deal with and resolve customer complaints effectively and efficiently The ability to interact confidently with all levels of senior management Outstanding oral and written communication skills Ability to make quick, quality decisions Work Environment 40+hour on-site work week Sitting for extended periods of time Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components Lifting and transporting of moderately heavy objects, such as computers and peripherals Ability to travel for business, less than 25% Benefits Comprehensive benefit package (health, dental, vision, Company paid: Life insurance, STD and LTD) 401(k) plan with company match Paid Time Off that includes vacation days, sick leave, 8 paid holidays, 2 floating holidays and a paid day for volunteering at a non-profit agency Parental Leave Tuition Reimbursement Insurance Discount Programs Chaplain Program All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status .

Ingram Content Group (ICG) is hiring a Director, Publishing Services to help lead our Consortium team in our Minneapolis office. This person must be based in the Minneapolis area. Hybrid schedules will be offered. In this role, you will join Ingram Publisher Services (IPS) as a strategic leader shaping the future of publishing partnerships. As Director, Publishing Services, you will drive growth for the Consortium distribution brand, lead a high-performing team, and strengthen relationships with client publishers. This role offers the opportunity to support independent publishers to grow their business and global reach. At Ingram, our publisher-facing business offers more than just traditional wholesale services. Ingram Publisher Services offers fully integrated and relevant solutions for independent publishers. Comprised of digital and physical book distribution, sales, and marketing services, this part of Ingram's business helps publishers discover more ways to connect with readers across the globe. Based in Minneapolis, Nashville, New York, and other locations, our teams are collaborative, innovative, and passionate about the business. What You'll Do As Director, your responsibilities will include: Strategic Leadership: Develop and execute Consortium's business plan. Oversee new business initiatives in collaboration with Business Development and Client Acquisition teams. Support and develop Ingram Content Group strategic plan Client Growth & Acquisition: Direct business development through new publisher acquisition, providing targeted services, and overseeing contract negotiations and renewals Advise client publishers on title strategy and industry trends. Team Management: Mentor and lead a team of distribution professionals. Direct publisher onboarding and ensure timely, successful launches. Cross-Functional Collaboration: Partner with Sales, Marketing, Finance, Operations, and IT to optimize service delivery. Coordinate with IPS Operations and LS Inventory Solutions on inventory and service offerings. Financial Oversight: Manage P&L, budgeting, and forecasting for Consortium. Monitor contribution margins and ensure financial targets are met. Marketing & Education: Guide marketing initiatives, including IPS Marketing services, website updates and client portal enhancements. Lead publisher education through webinars, one-on-one sessions, and conference presentations. Required Qualifications Bachelor's degree. 7 years in book industry or related experience 5 years leadership/management experience Preferred Skills Strong strategic planning, business development and leadership skills. Strong presentation and communication skills Experience with negotiation and contract review. Financial analysis (spreadsheets, P&L statements). Organization and project management. Ability to travel up to 15%. Why Join Us? At Consortium, we believe in connecting people with stories that matter. Our collaborative culture values innovation, diversity, and professional growth. Hiring Salary Range: $145,000 - $162,000. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data. Additional Information Perks/Benefits: Comprehensive benefits starting day one: medical, vision, dental, HSA, FSA. Generous PTO: 20 vacation days, 12 sick days, and 3 personal days annually. 401(k) match, stock incentive, life and AD\&D insurance, employee assistance programs. Tuition reimbursement and wellness programs. Volunteer opportunities and community engagement initiatives. Casual dress code. About Consortium Book Sales & Distribution Consortium , part of Ingram Publisher Services, champions independent publishers worldwide. Since 1985, we've connected bold ideas to readers by connecting unique voices to trade, library, and academic markets across six continents. Consortium champions stories that shape culture, spark conversation and help publishers grow in a competitive marketplace. Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries, and educators, Ingram makes these services seamless and accessible through technology, innovation, and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EOE-Race/Gender/Veterans/Disabled We participate in EVerify. EEO Poster in English EEO Poster in Spanish

Support Staff/Clerical Date Available: 09/08/2025 Additional Information: Show/Hide Intervention Services Tutor /Noon Supervisor * Noon Supervisor: 2 hour per day / 172 days per year * Intervention Services Tutor: 1.75 hours per day / 137 days per year * Start/End times TBD (school hours are 9:25am-3:55pm) * Start date: 9/8/2025 Position Description/Qualifications - Tutor (Intervention Services): 1. AA college degree/2 years of college (minimum of 60 college credits) or successful Para Pro test or Para Educator Assessment required. 2. Training or experience working with children in a group tutorial and supervisory setting. 3. Interpersonal skills that lend themselves to a compatible working relationship with students and other adults in the workplace as determined by the principal. 4. Ability to assist students in learning basic elementary school curriculum. 5. Maintain the same high level of ethical behavior and confidentiality as is expected of fully licensed teachers. Position Description/Qualifications - Noon Supervisor: 1. High school diploma or equivalent 2. Able to work outdoors in various kinds of weather for 20 - 30 minutes 3. Responsible for physical safety and emotional behavior of an entire grade level while supervising students on the playground, cafeteria and classroom. This includes implementing discipline plans when necessary. For complete job descriptions, see attached. Per the LEAF contract: Noon Supervisor position is classified as A-1-1, starting salary $16.25 - $19.66 per hour depending on experience. Tutor positions are classified as B-2-1, starting salary $19.85 - $24.05 per hour depending on experience WHAT YOU WILL LIKE ABOUT US: Student focused, community connected. Lakeville Area Schools (Independent School District No. 194) is an award-winning school system and the twelfth largest school district in Minnesota serving approximately 12,000 students in Lakeville, parts of Burnsville and Elko New Market, and portions of Eureka, Credit River and New Market Townships. There are nine elementary schools, three middle schools and two high schools, an Area Learning Center, an online K-12 school, Early Childhood programming, and lifelong learning opportunities through Community Education. Our vision is to inspire a passion for learning in every student with our mission to strive to ensure success for every student personally, socially, academically and civically. We are committed to establishing a school community that values diversity, equity, and inclusivity for all students, staff and families where every person feels welcomed, valued, and respected. As an employee of Lakeville Area Schools, you will have access to high-quality and affordable health insurance plans, along with a range of additional benefits designed to support the well-being of you and your family! Your benefits may include: * Paid vacation, personal, and sick leave. * 12 paid holidays each year. * Employees are eligible for benefits on day one of employment. * All employees working a 0.75 FTE or 30 hours per week or more are offered full-time benefits including low-cost medical, dental, vision, prescription drug, and legal insurance plans. * Teachers are offered health & dental benefits at a 0.5 FTE or more. * All staff working 20 to 29.99 hours per week are offered part-time voluntary benefits including low-cost vision and legal insurance. * Health benefits include: * Added networks that give employees access to many medical services at ZERO COST. * Free virtual healthcare services that offer access to doctors and licensed therapists 24/7. * Free diabetes care and heart health prevention programs. * Provider choice with the largest PPO network available. * Wellness rewards program. * Dental plans include orthodontic care for adults and children * 403(b) retirement investment account offerings to help you save for the future with employer matching offered under many collective bargaining agreements. * Pension plan that provides income when you retire (For more information, visit PERA for non-instructional positions and TRA for instructional/licensed positions). * Staff over 30 hours per week offered employer paid life insurance to provide support for your family in the event of death. (offered to teachers at .5 FTE or more) * Staff over 30 hours per week offered Long-term disability insurance that can provide income if you are unable to work due to illness or injury. (offered to teachers at .5 FTE or more) * Tax-free flex spending accounts for health, dental, orthodontic, vision, and dependent care. * Resources that provide support and promote physical, emotional, social, and financial well-being. Employee Assistance Program (EAP) for work/life support: * Everyday life can be stressful and can affect your health, well-being, and performance. Under our EAP employees and their families can receive no-cost, confidential information help for a wide variety of needs and concerns: anxiety, childcare, eldercare family conflict, parenting concerns, alcohol or drug addictions, stress management, and more. * Virtual Fitness Services: easily accessible, effective and affordable way to reach your fitness goals anytime, anywhere for better health and well-being. Support to help you reach your career goals: * Training, classes, and professional development. * Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov. Programs, resources and benefits eligibility varies based on type of employment, funding availability, and collective bargaining agreement with Lakeville Area Schools. Employment information can be found in its collective bargaining agreement or its plan document located on our website. FULL BENEFIT GUIDEBOOK COLLECTIVE BARGAINING AGREEMENTS: There are several collective bargaining agreements at Lakeville Area Schools. Check them out on our website under "Collective Bargaining Agreements" Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities and supports workforce diversity Internal and External applicants apply online ******************************************** Attachment(s): * About Lakeville.pdf * Noon Supervisor.pdf * Tutor -all schools.doc

Job Title Senior Supervisor, Plant Engineering* At 3M we apply science in collaborative ways to improve lives daily as our employees connect with customers all around the world. Collaborate with Innovative 3Mers Around the World Choosing where to start and grow your career has a major impact on your professional and personal life, so it's equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a wide variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers. This position provides an opportunity to transition from other private, public, government or military experience to a 3M career. The Impact You'll Make in this Role As a Senior Supervisor, Plant Engineering* you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world. Here, you will make an impact by: Creating and maintaining a safe, healthy and sustainable workplace through active and visible leadership. Develop self and others at multiple levels of the organization, continually improving and striving for excellence through supervision, recognition, policy and CBA administration, regulatory/safety/legal compliance. Coach at all levels of the organization for improvement. Implementing and ensuring use of a Reliability Framework and Asset Management System to drive continual improvements in Safety, Planning, Employee Training & Engagement and overall equipment reliability & effectiveness. Collaborating with cross functional partners such as our Business Managers, Operations, Engineering, Quality, Supply Chain, EHS, and Human Resources to improve efficiency and effectiveness of the organization. Lead by example as a member of the plant leadership team through driving solutions on topics including, but not limited to providing mechanisms to support alternative shifts, such as supervisory coverage, on-call rotations, and serving as a plant management representative for plant engineering. Your Skills and Expertise To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications: Bachelor's Degree or higher (completed and verified prior to the start) from an accredited institution AND three (3) years previous leadership, supervisory and/or management experience in a private, public, government or military environment. OR High School Diploma or higher (completed and verified prior to the start) from an accredited institution AND six (6) years previous leadership, supervisory and/or management experience in a private, public, government or military environment. Additional qualifications that could help you succeed even further in this role include: Secondary Degree or higher in Engineering or related Technical Field (completed and verified prior to start) from an accredited institution preferred. Five (5) years of manufacturing maintenance/reliability experience in a private, public, government or military environment. Experience coaching, mentoring and developing Supervisors as well as their peers and influencing higher levels of the organization. Experience with Root Cause Analysis and Lean/Continuous Improvement. Basic understanding of Environmental and Regulatory Compliance, NFPA, and OSHA standards. Certified Reliability Leader (CRL), Certified Maintenance Manager, Certified Maintenance Reliability Professional, RE or CAMA certification. Experience leading in a Union Environment. Work location: Cottage Groove, MN. Travel: May include up to 5% domestic/international Relocation Assistance: May be authorized. Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status). Responsibilities of this position may include direct and/or indirect physical or logical access to information, systems, technologies subjected to the regulations/compliance with U.S. Export Control Laws. U.S. Export Control laws and U.S. Government Department of Defense contracts and sub-contracts impose certain restrictions on companies and their ability to share export-controlled and other technology and services with certain "non-U.S. persons" (persons who are not U.S. citizens or nationals, lawful permanent residents of the U.S., refugees, "Temporary Residents" (granted Amnesty or Special Agricultural Worker provisions), or persons granted asylum. To comply with these laws, 3M must help assess candidates' U.S. person status. The questions asked in this application are intended to assess this and will be used for evaluation purposes only. Failure to provide the necessary information in this regard will result in our inability to consider you further for this particular position. Supporting Your Well-being 3M offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope. Chat with Max For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting Applicable to US Applicants Only:The expected compensation range for this position is $141,150 - $172,517, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: ******************************************************************* Faith Posting Date Range 09/11/2025 To 10/11/2025 Or until filled All US-based 3M full time employees will need to sign an employee agreement as a condition of employment with 3M. This agreement lays out key terms on using 3M Confidential Information and Trade Secrets. It also has provisions discussing conflicts of interest and how inventions are assigned. Employees that are Job Grade 7 or equivalent and above may also have obligations to not compete against 3M or solicit its employees or customers, both during their employment, and for a period after they leave 3M.Learn more about 3M's creative solutions to the world's problems at ********** or on Instagram, Facebook, and LinkedIn @3M.Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.Pay & Benefits Overview: https://**********/3M/en_US/careers-us/working-at-3m/benefits/3M does not discriminate in hiring or employment on the basis of race, color, sex, national origin, religion, age, disability, veteran status, or any other characteristic protected by applicable law. Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. 3M Global Terms of Use and Privacy Statement Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application, you will be asked to confirm your agreement with the terms.

Fairview is looking for a Clinical Supervisor Service Line- Medical Specialties to join our team at our Riverside Professional Building and CSC in Minneapolis, MN. This position will support our Rheumatology, Infectious Diseases, and Nephrology service lines. Position Details: * 1.0 FTE (80 hours per pay period) * day shift * no weekends * salaried position * Onsite position Responsibilities: * Responsible for managing the operations of designated staff, both clinical and non-clinical. Oversight of front desk, check in, and clinical and non-clinical staff operations. Provides work flow direction and management that is consistent with achieving department and organizational objectives. Other duties include achieving coordination, consistency, and integration in the operation of the clinic site, assisting in the development and implementation of policies and procedures, assisting in strategic planning and budgeting, and leading and/or participating in improvement projects/teams * Provides professional nursing support in an ambulatory clinic setting on an as-needed basis, coordinating and supporting the delivery of patient- and family-centered care. Ensures clinical services are provided in accordance with established nursing standards, protocols, and age-specific care requirements, while performing high-level clinical and operational functions to support care team effectiveness and clinic operations. * Oversees the day-to-day scheduling of clinical staff and providers, ensuring appropriate coverage to meet patient care needs. Monitors provider schedules to maximize utilization, maintain appointment availability, and support timely access to care. Collaborates with clinical leadership to adjust schedules based on patient demand, provider availability, and operational priorities while ensuring compliance with organizational policies and regulatory requirements. Required Qualifications * Associates Degree in Nursing * 1 year of demonstrated leadership experience * Registered Nurse Current MN * Basic Life Support (American Heart Assoc, Red Cross or MTN) Benefit Overview Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: ***************************************************** Compensation Disclaimer The posted pay range is for a 40-hour workweek (1.0 FTE). The actual rate of pay offered within thisrange may depend on several factors, such as FTE, skills, knowledge, relevant education, experience,and market conditions. Additionally, our organization values pay equity and considers the internal equity of our team when making any offer. Hiring at the maximum of the range is not typical. If yourrole is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored. EEO Statement EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status

Park Nicollet is looking to hire a Same Day Surgery Center (SDSC) Patient Care Supervisor to join our team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. Be part of our Same Day Surgery Center Team with locations in Shakopee, Burnsville, Maple Grove, and St. Louis Park. We are looking for a supervisor to support our growing services and infrastructure in our Surgery Center. The position is posted for Shakopee with requirement to travel to the other Same Day Surgery Centers as needed. We have a fast-paced multi-specialty Surgical Center, servicing 6 different Surgical Specialties. Position Summary: Under the direction of the Clinical Nursing Director and/or Nurse Manager, the Patient Care Supervisor has direct authority for daily operations of the unit/department. Responsibilities of this position include activities such as hiring, staff development, performance management and evaluation, disciplinary actions, and scheduling. The Patient Care Supervisor manages and evaluates aspects of patient care delivery, including staff resources, productivity, patient safety, and care quality. Will work variable shifts, as needed to complete responsibilities and meet the needs of the patient care unit. This position will assist in identification of goals and has shared responsibility with the Manager and Director for process improvements on the unit/department. Responsible for coordinating daily operations, staffing, and preparations for surgical needs. Work Schedule: 1.0 FTE M-F; based on business need Variable Shift Lengths Variable Start Times Rotating Late leader as needed Travel to other sites as needed Required Qualifications: Education, Experience or Equivalent Combination: Baccalaureate degree in Nursing or AD in Nursing and Baccalaureate degree in related field required. Pre/Post/PACU experience required. ER/ICU or other Procedural department experience considered. Licensure/ Registration/ Certification: Licensed as a registered nurse by the State of Minnesota. ACLS and PALS Certification Required ASPAN Certification required or willing to obtain within 1 year Knowledge, Skills, and Abilities: Ability to work collaboratively among the surgical services team to join initiatives and alignment to perform as a Highly Reliable Department. Familiarity with/awareness of equipment used in patient care may include but is not limited to syringes, IV poles, suction machines, BP equipment, stethoscope, feeding pumps, IV pumps, catheter tubes, heating/cooling devices, restraints, computers, wheelchairs, carts, scales, commodes, beds (regular and alternative), shower chairs, Hoyer lift, audiovisual equipment, oximeter's, call lights, Vocera, pagers, Pyxis medication dispensing systems, telemetry battery packs, cardiac monitors, and surgical equipment. Computer, fax, printer, copy machine, telephone, and other office machines. Preferred Qualifications: Education, Experience or Equivalent Combination: Quality Improvement experience (Unit Based Quality Team, committee experience, and/or specific quality improvement project participation) preferred Leadership experience preferred with a proficiency in practice and staff oversight (all Pre/Post RN's and Nursing Assistant positions). Knowledge, Skills, and Abilities: Ability to manage multiple simultaneous tasks and prioritize appropriately. Ability to establish and maintain effective working relationships with all levels of staff and other disciplines, patients, family members, physicians, public, and external agencies. Ability to communicate clearly, both orally and in writing Ability to lead multidisciplinary teams. Skilled in problem solving techniques and is solution oriented. Skilled in resolving conflict situations including interpersonal, intra/interdepartmental. Ability to be collaborative with others. Knowledge of current nursing practices and techniques. Utilizes nursing research to drive changes in nursing practice. Knowledge of infection control practices and their relation to patient care outcomes. Knowledge of specialized equipment. Knowledge of the principles of electrical safety. Knowledge of the principles of anatomy, physiology, disease process, pharmacology, and psychology. Skilled as a change agent Ability to be flexible and tolerant of ambiguous situations. Knowledgeable about customer service tools and principles. Knowledge of health care systems and principles of continuum of care, utilization, and resource management issues. Skilled in analyzing data and ability to use data to make data-based decisions. Ability to perform basic word processing on a computer. Benefits: Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!

Job DescriptionOur Mission: Cornerstone disrupts violence through advocacy, support, and prevention. We partner with individuals, families, and organizations to build communities free from harm. Our Core Values: *Survivor- Centered *Social Justice *Well-Being *Collaboration *Integrity Summary of Cornerstone: Cornerstone is a $5.5 million organization that provides comprehensive services for individuals and families in the greater Twin Cities metropolitan area who are experiencing or have experienced domestic violence, sexual violence, human trafficking or general crime. Our offices are located in Bloomington, Brooklyn Center and Minneapolis. Learn more at www.cornerstonemn.org Diversity and Inclusion: We are committed to a nondiscriminatory approach and provide equal opportunity for employment and advancement in all of our departments, programs, and worksites. BIPOC and LGBTQ+ community are strongly encouraged to apply. Pay Range: $52,000-$56,000 Unionized Position: No Job Summary: This position is responsible for all duties related to the programmatic aspects and supervision of the Emergency Services department. The Emergency Services Supervisor works to develop an advocate team that ensures delivery of trauma informed, survivor-centered, and culturally responsive services in a safe, clean, welcoming, and inclusive environment. This position maintains a high-level of accountability and decision making in providing quality programming, strategic planning, and employee management. The Emergency Services Supervisor directly oversees weekend and overnight advocate positions and others as assigned. The Emergency Services Supervisor works with the team to meet the dynamic changing needs of victims/survivors of domestic and sexual violence and human trafficking/sexual exploitation as they progress toward economic and housing stability. This position will be responsible for maintaining strong relationships with communities, service providers, and systems partners. Services are provided in the office and/or in the community. The work schedule will be Sunday through Thursday, hours vary and will include evenings, weekends, holidays, and occasional overnights, as needed. This position is also included in the on-call rotation. Experience/Qualifications: Minimum of 2-3 years of supervisory experience providing direct services, preferably assisting unhoused individuals navigate the complexities of the social service system to address housing, financial, and other critical needs. Knowledge and experience in working with diverse, marginalized, and underrepresented communities, and anti-oppression work. A bachelors degree in social work or related field or experience in the social service field are a plus. Experience providing direct services and advocacy to individuals and families experiencing domestic violence, sexual violence, and/or human trafficking using a survivor-centered and trauma-informed approach. Strong knowledge and understanding of the interconnection between poverty, homelessness, and domestic violence. Effective communication skills. Fluency in another language is a plus. Ability to welcome and engage a diverse group of stakeholders with a demonstrated commitment to diversity, equity, and inclusion. Understand and work from the agency's set of values and philosophical approaches; including harms-reduction/housing first, trauma-informed care, violence as a learned behavior, client-centered and led work, etc. Ability to set and uphold professional boundaries. Valid driver's license, insurance, and reliable vehicle are required for this role. Duties and essential functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Essential responsibilities include but are not limited to the following: Oversight Leadership, Supervision, and Programming (50%) Supervises, develops, and evaluates the weekend and overnight advocates (8) in alignment with Cornerstone's (CAS) mission, philosophy, and values. Initiates and monitors the creation and maintenance of resources, referrals and training manuals to keep ES advocates current with all information/tools needed to perform their jobs effectively. Build and maintain strong working relationships with all ES team members to foster and promote a cooperative and harmonious working climate. Provides professional supervision, performance management, coaching, role modeling, and accountability of full-time and part-time ES advocates and others as assigned. ES Direct Services Staff Support (25%) In collaboration with Senior Director of Housing and Support Services and Emergency Services Manager, oversees hiring, orienting, and training new ES staff/volunteers/interns. This includes development, maintenance, and evaluation of new staff/volunteer training, checklists, manuals, and materials to ensure they are providing trauma-informed, survivor-centered, and culturally responsive services. Creates and delivers ongoing team opportunities for meetings, training, and feedback sessions with an emphasis on programming, services, and strengthening diversity, equity, and inclusion initiatives. Utilizes participants' feedback to guide programming changes to meet their current needs and strengthen services. Ensures a safe, accessible, welcoming, clean, and environment for all Participates in internal committees and represents CAS on external committees based on interest/assignment and approval by supervisor. Keeps Emergency Services Manager updated of one's own professional growth, accomplishments, strengths, and staff feedback, performance, and program needs. Maintains communication processes with Senior Director to ensure clarity about programming and staffing responsibilities, successes, challenges, and concerns. Attends and contributes to Program Leadership Team meetings, assignments, and trainings. Works pro-actively, and positively, with all other Program Leadership Team members -helping to create an environment of mutual respect and maintenance of a high performing team. Administrative Responsibilities (15%) Responds in a timely manner to requests from Senior Director, Program Managers, Finance, Development and Human Resource teams to support the grant writing process, funder requests, employee management, and budget expense control. Maintains accurate employee records including scheduling, timesheet review and signatures, supervision/coaching sessions, schedules, and other related personnel paperwork. Reviews and monitors Advocates Apricot quarterly reports and other tracking methods. Works with advocates to ensure data entry is completed and errors are corrected promptly and accurately. Provides/monitors on-going database training, as necessary. Oversees and prepares internal and external statistical reports not available in Apricot. Prepares and submits to Senior Director of Housing and Support Services coded credit card charges and other invoices within timelines set by Finance and Administration. Work closely with Cornerstone advocates to ensure a streamlined process of internal referrals for participants accessing other program services. Conduct regular file audits and quality checks to ensure compliance with program guidelines. Step in to provide direct services or crisis support when needed. Maintain awareness of local housing trends, funding opportunities, and best practices. Any other duties assigned by manager that support overall program services and services to survivors/victims. Leadership Expectations Maintains positive and enthusiastic attitude with personal accountability. Provides direct and honest communication with all employees inclusive of modelling and coaching in peer-to-peer feedback/courageous conversations aligned with the agency's recommended practices. Keeps Senior Director of Housing and Support Services apprised of your own professional growth, accomplishments, strengths, staff feedback, performance, and program needs. Ensures the development and maintenance of program policies and procedures manual along with new employee training materials and checklists. Maintains communication processes with managers to ensure clarity about programming and staffing responsibilities, successes, challenges, and concerns. Attends and contributes to Program Leadership Team meetings, assignments, and training, helping to create an environment of mutual respect and maintenance of a high performing team. Remains well informed of employee handbook changes, policies, and practices. Assist with strategic planning, program development, and cross-team collaboration. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be provided to enable individuals with disabilities and those who may be Deaf/Hard of Hearing, to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or listen. The employee is frequently required to use manual dexterity for use of objects, tools, or controls as well as visual acuity. The employee is required to stand, walk, sit; climb or balance; and stoop, kneel, or crouch. The employee must lift and/or move up to twenty pounds. No employee should attempt to lift more than what is comfortable for them. Visit our career page at: https://cornerstonemn.org/about/employment/ Our Benefits Package Includes: Health Care: Comprehensive coverage options. Paid Time Off: 160 hours annually, plus 13 paid holidays including your birthday in your first year. (Based on FT/40 hours per week.) Retirement Savings: Up to a 4% employer match after one year of service. Vision Coverage: Free for employees. Virtual Mental Health Services: Free for employees and their immediate families. Virtual Medical Care: Free for employees and their immediate families when enrolled in any of our medical plans. Life Insurance: Basic coverage provided at no cost to employees. Long-Term Disability: Free coverage for employees. Paid Parental Leave: Available after one year of service EEO Statement: Cornerstone strives for a fully inclusive work environment and does not discriminate on the basis of race, color, creed, religion, national origin, sex, sexual orientation, veteran, disability, age, marital or, familial, and/or with regard to public assistance or any other characteristic. We are an Equal Opportunity and Affirmative Action Employer. Powered by JazzHR AIhI6PgRMj