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Service supervisor jobs in Charleston, SC

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  • Food Services Leader

    Pilot Company 4.0company rating

    Service supervisor job in Summerville, SC

    Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. Job Description Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $14.16 - $20.58 / hour Qualifications Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay Job Location Google Maps requires functional cookies to be enabled
    $14.2-20.6 hourly 13d ago
  • Food Services Leader

    Pilot Flying J 4.0company rating

    Service supervisor job in Summerville, SC

    Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. Job Description Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $14.16 - $20.58 / hour Qualifications Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay Job Location Google Maps requires functional cookies to be enabled
    $14.2-20.6 hourly 12h ago
  • Customer Service Manager

    Cubesmart

    Service supervisor job in Charleston, SC

    At CubeSmart, our culture makes the difference. When we say it's what's inside that counts, we are saying "you count" Responsibilities What CubeSmart Self Storage offers: * Weekly Pay - Putting money in your pocket more often * Excellent Schedule - Most shifts end at 6:00 p.m. and Sundays off* * Competitive Hourly Pay & Bonus * Paid Time Off - Vacation, Sick, & Holidays * Generous Health Benefits * 401k Retirement Plan with Company Match * Tuition Reimbursement * Self-Storage Discounts In your role at CubeSmart Self Storage, you will be required to manage and maintain your property. This includes skills in both customer service and property maintenance. The Property Manager is responsible for…. Customer Service: * Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a WOW! or 5 Star service. * Interacting face to face with customers, providing excellent service, and building rapport. * Meeting monthly sales goals and metrics. * Walking the property to perform lock checks and showing units to customers. * Working both independently and on a team renting self-storage spaces, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments * Managing the invoice review and approval responsibilities within database. * Processing invoices, manage reports and legal process of auctions. * Overseeing the store's expense budget while maintaining store supplies and retail inventory. Property Maintenance: * Physical requirements include daily walks of the property, cleaning the units and the property, opening, and closing of the storage doors (up to 50 lbs.) * Maintaining facility which includes mopping, sweeping, changing light bulbs, cleaning out storage units, and similar light activities. * Keeping a clean and safe storage facility to ensure condition meets company guidelines (i.e., clean restrooms, landscaping, parking, and paving, fence, walls, doors) You'll love working here because… YOU WILL MAKE A DIFFERENCE - YOU WILL BELONG TO A TEAM - YOU WILL GROW WITH US Qualifications You'd be great in this role if you have… * A positive and outgoing personality with a passion for helping people. * Experience in delivering high quality customer service to a diverse customer market. * Basic computer skills. We also want you to know that... * You must have the ability to work Saturdays. * Valid driver's license and insurance with access to reliable transportation used during the workday. * While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder. * Some locations may require Sunday hours. We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
    $35k-65k yearly est. Auto-Apply 10d ago
  • Baggage Service Lead Agent

    G2 Secure Staff 4.6company rating

    Service supervisor job in Charleston, SC

    To coordinate the daily shift functions of the baggage service department for the Baggage Service Agents. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Computer experience necessary. 3. Previous customer service experience preferred. 4. Must be 18 years of age or older. 5. Must have reliable telephone and transportation. 6. Must have prior baggage service or airline experience. B. PERSONAL AND PHYSICAL REQUIREMENTS 1. Treat all information as confidential. 2. Possess the tact to deal with all levels of passengers, client representatives and employees. 3. Must be able to sit, stand, lift, and/or bend throughout shift. 4. Must pass a pre-employment drug test. 5. Must pass a pre-employment criminal background check. 6. Must be able to read, write, understand and carry out instructions in English. 7. Must meet necessary requirements to obtain a security sensitive identification badge. 8. Must be able to verbally direct in English. 9. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS). PERFORMANCE RESPONSIBILITIES: 1. Must ensure that carousel agents are making baggage arrival announcements when customers arrive in the claim area providing information and instructions. Must ensure that the Log Agents are logging each flight as bags are delivered to the claim area. 2. Must monitor the delivery of baggage and handle irregularities associated with the internal baggage process. 3. Must ensure the agents initiate files for lost, damage and pilfered baggage. Must ensure the tracing activity is completed daily for tracers and on hands. Must ensure settlement claims are monitored. 4. Must ensure agents coordinate the return of delayed luggage to customers. Must ensure agents are preparing Bag Delivery Orders properly and arranging for deliver promptly. 5. Must ensure agents process and secure unclaimed luggage within 90 minutes, updates files and creates an on hand record in SABRE. Must ensure that agents contact the passengers immediately upon arrival of unclaimed bags if phone number or address is available. 6. Must ensure solid communication with Ramp services regarding bag deliveries or missing bags. 7. Must be familiar with all FAA/Airline/Company regulations. 8. Must keep Baggage Manager informed of needs and problems in assigned areas, maintain cleanliness of immediate work and report maintenance needs. 9. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner. 10. Attend meetings and in-services as required. 11. Utilize appropriate communications channels and maintain records, reports and files as required. 12. Must be attired in proper uniform attire as directed by company officials and identification badges must always be visible. 13. Adhere to company policies and procedures and participate in achievement of company objectives. 14. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 15. Assign daily assignments to agents and follow up to ensure duties are correct and complete. 16. Complete Supervisor Checklist daily. 17. Ensure Queues are checked and responded to each hour. 18. Ensure that all agents have been properly trained to complete daily assignments and duties. 19. Ensure that proper on hand inventories are completed correctly and completely each shift. 20. Ensure that all agents are dressed properly and professionally. 21. AM Supervisor must make copies of Time Sheets. Ensure that the Attendance Log is updated daily with tardiness, absences, vacations, code 39s etc. 22. Must check time sheets throughout shift to ensure agents are signing in completely and correctly. 23. Must coach and counsel agents on Disciplinary Action Forms for attendance, code 39s, customer complaints etc. Ensure that coaching and counseling of agents is fair and consistent. Agents must be coached and counseled within 48 hours of incident. Disciplinary Action forms should be kept in the employee's personnel file. 24. Ensure that agents are 100% compliant on recurrent/ongoing training. 25. Keep proper records and documentation of all checks and travel vouchers that are distributed. Ensure that the check log is updated. You are responsible and held accountable for your die plate. 26. Perform other duties as requested.
    $33k-43k yearly est. 60d+ ago
  • Service Supervisor

    The Hiller Companies 4.3company rating

    Service supervisor job in North Charleston, SC

    Job Details Charleston Marine - Offsite Jacksonville, FL - Jacksonville, FLDescription The Hiller Companies, LLC has an immediate opening for Service Supervisor. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today. The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place. Job Summary: The Service Supervisor is responsible for overseeing the day-to-day operations of the Service Department team. The supervisor will provide tactical support to achieve operational objectives while ensuring customer satisfaction remains a key priority. Key Responsibilities: Team Leadership & Development: Lead and supervise a team of service technicians, focusing on operational efficiency and quality of work. Coordinate and conduct regular team meetings to ensure effective communication and foster a collaborative environment. Provide guidance on new employee training and conduct periodic performance reviews. Set clear expectations and goals for performance, required licensing, and applicable certifications for your employees' development. Motivate team members and track their continued development and training. Work with other Hiller support teams to ensure smooth operations of Service Department functions. Assist in building a high-performance team that operates efficiently and effectively. Customer Relationship Management: Communicate with customers and Hiller associates to resolve issues on jobs, ensuring customer satisfaction. Support sales efforts by providing technical expertise and participating in customer interactions when needed. Service Operations: Oversee the execution of service, inspection, testing, and maintenance contracts to meet customer needs. Ensure technicians are correctly charging their time to assigned jobs for accurate costing. Utilize the scheduling/invoicing platform to ensure proper scheduling of service and repair calls. Monitor and ensure that team members maintain up-to-date required certifications. Prioritize jobs and adjust schedules as necessary, communicating changes to customers, sales representatives, and technicians. Health & Safety: Promote a culture of safety within the team and ensure compliance with safety protocols. Work with Safety partners to ensure employees have the required tools and PPE for their work. Conduct regular safety briefings and address any safety concerns promptly. Additional: Assist in managing multiple ongoing tasks and projects simultaneously. Provide regular updates to the Service Manager on team performance and operational challenges. Other duties as assigned. Qualifications What We Are Looking For: Education, Licensure & Certifications: High school diploma or equivalent NICET Level II in related fire protection systems required; Level III preferred. Relevant industry certifications in Fire Alarms, Fire Sprinklers, Special Hazards, and Suppression Systems. Experience: 7+ years of experience in service, testing, and inspections of fire protection systems. Thorough knowledge of NFPA standards and local codes. Knowledge, Skills, Capabilities: Strong leadership and team management skills Excellent communication and interpersonal abilities Critical thinking and problem-solving skills Ability to prioritize and manage multiple tasks efficiently Proficiency in Microsoft Office products Technical expertise in fire protection systems Customer service-oriented mindset Physical Requirements: Ability to lift and carry up to 50 pounds. Comfortable working in various environments, including industrial facilities, commercial buildings, and outdoor settings. Capable of standing, walking, bending, and kneeling for extended periods. Ability to work at heights and in confined spaces as needed. Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant. We are proud to operate according to our Core Values: Passion to Perform, Trust to Act, Act Responsibly and Make It Fun. Most employee benefits start from the first day of employment, including: Competitive compensation package, including pay advancement opportunities for industry certifications and continuing education Comprehensive benefits package, including health, dental & vision insurance, retirement plans, company paid & voluntary life insurance, company paid short-term disability, voluntary long-term disability, critical illness & accident insurance and paid time off Company-provided training, tools and equipment, including $150 annual boot allowance for employees required to wear safety boots in their jobs Career advancement potential within a growing company. Join us in our mission to provide comprehensive fire protection solutions and peace of mind to our customers and together let's make the world a safer place.
    $30k-48k yearly est. 60d+ ago
  • Supervisor, Operations I - ABF Freight

    ABF Freight

    Service supervisor job in Charleston, SC

    The Supervisor, Operations I oversees the daily operations of a Service Center and ensures the work is performed according to approved Company procedures, standards, and specification. This position supervises all activities of Service Center employees, supports personnel engaged in loading and unloading activities, and requires a hands-on leadership approach to ensure operational efficiency, maintain compliance with labor agreements, and foster a culture of safety and productivity. This position includes working both indoors and outdoors, often in varying weather conditions. Responsibilities * Other duties and projects, as assigned. * Assign job tasks to all workers according to unloading and loading schedules. * Communicate job assignments and monitor performance by coordinating with all employees, ensuring direction is clear and concise. * Provide a clean, safe working environment for all personnel and visiting customers. * Provide positive and constructive feedback to employees. * Maintain a positive attitude in a highly intense environment. * Plan, supervise, and control available resources associated with the timely, damage-free, and safe loading/unloading of freight on assigned shifts. * Support our values driven culture focused on creativity, integrity, collaboration, growth, excellence, and wellness. * Maintain appropriate load plans and ensure proper load balance for safe vehicle operation. * Build relationships and positive communications with all business partners to ensure customers' and company's service standards are met. * Provide training, analyses, performance feedback, and disciplinary recommendations, as needed. * Work in a team setting to accomplish department goals. * Foster safe handling, loading, unloading, and storage of hazardous materials. Requirements * High School Diploma / GED, preferred * Bachelor's degree preferred but not required. Experience may be used in place of education. * 2 years leadership experience, preferred * Transportation experience preferred but not required. * General computer knowledge, preferred * General knowledge of freight, transportation regulations, safety standards, and proper freight handling techniques, preferred * Excellent communication, leadership, and conflict resolution skills, required * Ability to identify and resolve issues efficiently, as well as strong organizational and time management skills, preferred * Shift days and hours required for this position vary by location and may include days, nights, and/or weekends. Being able to work the required hours at this location will be considered a minimum requirement. * This position is in a dock environment with exposure to varied weather conditions and noise. * Decision Making and Critical Thinking * Initiative * Managing Multiple Priorities * Process Management * Service Center Operation and Maintenance * Transportation Safety * Taking Ownership * Results Orientation Benefits * Competitive Wages * Excellent health, dental, and vision benefits * Opportunity to participate in a company sponsored 401K * Vacation eligibility during the first year! Other Details * Schedule may vary depending on Service Center location and may include days, nights, and/or weekends. Some locations are required to be staffed 24/7 and require schedules of 50+ hours a week. Ability to work the required hours at the location will be considered a minimum requirement. * Minimal (0%-25%) * This is a salary position paid biweekly. * Variable compensation is included. About Us ABF Freight , an ArcBest company, is one of the nation's largest, most trusted less-than-truckload carriers. With over a century of experience, 240 service centers spanning North America, and an unwavering commitment to quality, safety and customer service, ABF offers best-in-class LTL transportation for companies of all sizes and industries. We're driven for excellence. An Equal Opportunity Employer including Vet/Disability
    $43k-75k yearly est. 5d ago
  • Hotel Minibar Operations Supervisor (Charleston, SC)

    Minibar Ag

    Service supervisor job in Charleston, SC

    Operations Supervisor Job Description Reports to: Operations Manager/Regional Director of Operations Overall Objective: Minibar Systems North America, an industry leader in the hospitality supply business, is seeking a dynamic individual to oversee our minibar operations at an upscale hotel. This is a hands-on, multi-faceted role in which the supervisor will perform a wide variety of tasks including, but not limited to, the refilling of minibars, ordering, and stocking of products, maintaining detailed financial information, and ensuring the smooth overall operation of the Minibar Department, Operations Supervisors are required to work a minimum of 40 hrs. per week and assume full responsibility for the fiduciary and operational success of the accounts in their charge. In addition to a competitive salary, we offer a generous benefits package including health, 401k, paid holidays, accrued vacation PTO. The ideal candidate will have a supervisory or management background in the hotel industry, experience in inventory management and accounting, at least mid-level technological proficiency, and superb presentation skills. Job Requirements: Supervisors must be authorized to work in the United States, speak English, be familiar with reading and understanding computer-generated reports, have mid-level math skills, and have a sense of order, alertness, and attentiveness. Must have excellent supervisory and communication skills. Must be able and willing to work 5 days a week including weekend days and Holidays. Must be physically fit, capable of standing, walking, and bending for long periods, and be able to push/pull a fully stocked cart and lift 35-40 lbs. Must be able to use email and complete mid-level data entry on Excel spreadsheets. They should be able to complete repairs on Minibars. ALL CANDIDATES MUST BE ABLE TO SATISFACTORILY PASS A BACKGROUND CHECK AND DRUG TEST TO BE ELIGIBLE FOR EMPLOYMENT. Specific Responsibilities: Daily Operations Assume refill responsibilities by restocking minibars on a daily basis as required. Run and action daily reports from Minibar's Point of Sale system. Allocate daily work responsibilities to staff. Monitor system and staff performance. Receive, store, and manage Minibar product. Labor expense control via efficient weekly scheduling. Bar maintenance and troubleshooting. Train staff to open and close the Minibar department on off and vacation days. Follow all specified health and safety guidelines at the workplace. Financial Reporting Daily revenue reconciliation. Monitor and minimize allowances and occlusions. Maintain and update spreadsheets with sales, labor, accounting and inventory numbers. Send time sheets to Minibar HR in a timely manner. Provide financial reporting to Minibar Systems and hotel in the form of weekly and monthly reports. Update Minibar Management System database. Liaison Work Facilitate communication between Hotel and Minibar management. Respond to specific questions from the hotel Front Desk and Accounting staff, and your Director in a timely manner. Participate in knowledge sharing via conference calls.
    $43k-75k yearly est. Auto-Apply 27d ago
  • Supervisor, LM Operations

    RXO Inc.

    Service supervisor job in Charleston, SC

    Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As the Supervisor, Last Mile Operations at RXO, you will inspire your associates to achieve maximum productivity, exhibit professionalism and strive to be error free. What your day-to-day will look like: * Assign work activities and monitor group activities * Instruct associates in proper equipment, operational and maintenance procedures; guide team in understanding housekeeping requirements * Monitor and maintain availability of tools, materials and supplies * Oversee the usage of equipment and ensure team adherence to all safety procedures and programs * Manage inventory, including monitoring levels and performing merchandise reconciliation * Assist with resolving problems to ensure maximum associate productivity; take necessary action to correct substandard performance At a minimum, you'll need: * 2 years of experience in a supervisory role * 5 years of experience in logistics and/or transportation Experience with Microsoft Office It'd be great if you also have: * Bachelor's degree or equivalent related work or military experience * Excellent verbal and written communication skills * Strong math skills and solid analytical ability * Outstanding interpersonal and leadership skills This job requires the ability to: * Lift up to 50 lbs. Does this sound like you? Check out what else RXO has to offer. Why Join Us: Our Benefits * Comprehensive medical, dental, and vision plans * 401(k) retirement plan with up to 5% company match * Pre-tax accounts to help streamline eligible expenses * Company-paid disability and life insurance * Employee Assistance Program (EAP) * Career and Leadership Development Programs * Paid time off, company holidays, and volunteer days Our Culture Our values are the key to our unique culture and our ability to deliver for everyone we serve. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships. The Next Step Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.
    $43k-75k yearly est. 53d ago
  • Hotel Minibar Operations Supervisor (Charleston, SC)

    Minibar North America Inc.

    Service supervisor job in Charleston, SC

    Operations Supervisor Job Description Reports to: Operations Manager/Regional Director of Operations Overall Objective: Minibar Systems North America, an industry leader in the hospitality supply business, is seeking a dynamic individual to oversee our minibar operations at an upscale hotel. This is a hands-on, multi-faceted role in which the supervisor will perform a wide variety of tasks including, but not limited to, the refilling of minibars, ordering, and stocking of products, maintaining detailed financial information, and ensuring the smooth overall operation of the Minibar Department, Operations Supervisors are required to work a minimum of 40 hrs. per week and assume full responsibility for the fiduciary and operational success of the accounts in their charge. In addition to a competitive salary, we offer a generous benefits package including health, 401k, paid holidays, accrued vacation PTO. The ideal candidate will have a supervisory or management background in the hotel industry, experience in inventory management and accounting, at least mid-level technological proficiency, and superb presentation skills. Job Requirements: Supervisors must be authorized to work in the United States, speak English, be familiar with reading and understanding computer-generated reports, have mid-level math skills, and have a sense of order, alertness, and attentiveness. Must have excellent supervisory and communication skills. Must be able and willing to work 5 days a week including weekend days and Holidays. Must be physically fit, capable of standing, walking, and bending for long periods, and be able to push/pull a fully stocked cart and lift 35-40 lbs. Must be able to use email and complete mid-level data entry on Excel spreadsheets. They should be able to complete repairs on Minibars. ALL CANDIDATES MUST BE ABLE TO SATISFACTORILY PASS A BACKGROUND CHECK AND DRUG TEST TO BE ELIGIBLE FOR EMPLOYMENT. Specific Responsibilities: Daily Operations Assume refill responsibilities by restocking minibars on a daily basis as required. Run and action daily reports from Minibar's Point of Sale system. Allocate daily work responsibilities to staff. Monitor system and staff performance. Receive, store, and manage Minibar product. Labor expense control via efficient weekly scheduling. Bar maintenance and troubleshooting. Train staff to open and close the Minibar department on off and vacation days. Follow all specified health and safety guidelines at the workplace. Financial Reporting Daily revenue reconciliation. Monitor and minimize allowances and occlusions. Maintain and update spreadsheets with sales, labor, accounting and inventory numbers. Send time sheets to Minibar HR in a timely manner. Provide financial reporting to Minibar Systems and hotel in the form of weekly and monthly reports. Update Minibar Management System database. Liaison Work Facilitate communication between Hotel and Minibar management. Respond to specific questions from the hotel Front Desk and Accounting staff, and your Director in a timely manner. Participate in knowledge sharing via conference calls.
    $43k-75k yearly est. Auto-Apply 27d ago
  • Operations Supervisor | Full-Time | Gaillard Center

    Oak View Group 3.9company rating

    Service supervisor job in Charleston, SC

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Operations Supervisor directs, manages, supervises and coordinates event setup activities and operations for the facility and provides responsible staff assistance to the Director of Event Operations. This role pays an hourly rate of $22.00-$25.00 Benefits for full-time roles: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays). This position will remain open until October 31, 2025. Responsibilities Assume management responsibility for all services and activities involved in the operations of all venue and exhibition & convention spaces Interview, select, train, coach, evaluate, and discipline full and part time staff. Position will deliver a termination with approval Provide staff training for all employees and temporary workers Deliver and follow up on Performance Improvement procedures on a timely basis Ensure staff is working safely and are aware of proper safety guidelines Responsible to understand, comply with and execute parameters of Collective Bargaining Agreement Lead/coordinate staff training and safety programs Mentor/coach employees to correct deficiencies; present/discuss discipline and termination procedures in a timely fashion, work with Human Resources as required Assist or lead planning, directing, coordinating and review of work plans for facility operations Review and understand event documents to forecast staffing and equipment needs for all Arena & Convention events Participate in the development and administration of the Operations budget; forecast of additional funds needed for staffing, equipment, materials and supplies; monitor and approve expenditures and implement adjustments as necessary within assigned responsibilities. Provide recommendations/improvements Coordinate facility arrangements with concessionaires and AV Oversee, monitor changeover and housekeeping crews, provide team support as required Schedule appropriate changeover and housekeeping crew for a large group of employees accurately and efficiently and adjust/notify employees of updates / changes as necessary Maintains departmental equipment; notify Operations Manager when repairs are needed Provide excellent customer service to internal and external clients to provide a positive employee climate Qualifications High school diploma or equivalent Two (2) or more years' experience in an operations position in an arena, convention center, public assembly facility or similar location; with knowledge of set up/housekeeping and event coordination An advanced degree in Facility Management or related field may be substituted for years of experience Basic computer skills in a Windows format including typing, data entry and email Ability to effectively operate a company provided cell phone for phone, email, text Advanced computer skills and experience with MS Word, Outlook, Excel preferred Ability to effectively lead a team and manage in a fast paced, high pressure environment Knowledge of OSHA standards/requirements Forklift certification or ability to acquire within 90 days of employment Possess superior interpersonal, communication, and leadership skills Ability to communicate clearly and concisely in the English language, both orally and in writing Self-motivated and excellent organizational skills Possession of a valid Driver's License preferred Ability to work independently and as part of a team Ability to work long hours including a varied schedule of days, nights, weekends and holidays INTELLECTUAL/SOCIAL, PHYSICAL DEMANDS AND WORK ENVIRONMENT: The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Intellectual/Social demands: While performing duties of this job, the employee is continuously asked to multi-task under time constraints and with moderate to high pressure situations. Position requires constant attention to precise details and accuracy of specified standards including: following verbal, written or diagram instruction, following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employee in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame. This position also requires frequent use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients. Constant use of the English language verbally, written or reading to read company information and communicate to teams. Frequent use of company provided cell phone, desk phone. Constant use of company radio for communication. Ability to hear and respond quickly in high pressure situations to radio requests from employees, security, etc. Physical demands: While performing duties of this job, the employee occasionally lifts and moves facility equipment and/or tools. Employee will frequently move about inside and outside various areas of the large facility before/during/after events to interact with internal/external clients and supervise the work of employees. Position will require employee to occasionally bend, stoop, or crouch in order to evaluate and inspect equipment and building infrastructure. Employee will as needed operate fork lift and high lift in assessment of and maintenance of the building and equipment. Employee will occasionally be required to identify or match colors/tones of furniture, dance floor, carpet or other items as necessary. Employee will frequently operate a computer and other office devices such as calculators, telephones, copy machines and printers; employee will constantly communicate via telephone, email and in-person with others and exchange accurate information. Employee will frequently lift 30 lbs; occasionally lift up to 75 pounds; and push/pull 150 pounds, as business demands required. Work environment: The duties of this position are performed primarily indoors and occasionally outdoors in the weather conditions prevalent at the time. The noise level in the work environment is usually minimal to moderate during non-event days and when not operating equipment; and moderate to loud during event days when equipment is in operation. The work environment is consistently cool (cold) when ice rink is in place seasonally. Exposure to crowds with thousands of people in attendance, crowded or tight spaces, high elevation, consistently loud workspaces, and freight elevators. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
    $22-25 hourly Auto-Apply 60d+ ago
  • Owner Services Supervisor

    Timbers Kiawah

    Service supervisor job in Kiawah Island, SC

    Timbers Kiawah is seeking a highly motivated individual to take on the role of the Owner Services Supervisor! The Owner Services Supervisor will work closely with the Owner Services Manage to effectively address the needs of all owners. This role will ensure that Timbers Kiawah service standards are exceeded as it pertains to the overall guest experience and is responsible for maintaining professional communication between Timbers Kiawah Owners and staff as well as assisting in providing on-going coaching and/or training with the Concierge Team. The Owner Services Supervisor is also responsible for assuming the duties of the Owner Services Manager and/or concierge team in their absence. Hourly plus gratuities. ESSENTIAL FUNCTIONS: Essential functions as defined are ILLUSTRATIVE ONLY and not a comprehensive listing of all functions and duties performed by incumbents within this classification. Essential duties and responsibilities may include, but are not limited to, the following: Ensure completion of daily objectives while maintaining Timbers Kiawah's standards of professional communication via email, text, phone and in person Assisting in implementing training and coaching to the concierge staff when necessary Ensure compliance with safety and security requirements are followed Monitor and direct concierge personnel to ensure completion of daily objectives in the absence of the Owner Services Manager and/or concierge team Ensure all service requests and glitches are addressed in a timely manner, in accordance with Timbers Kiawah Standards. Participate in our Timbers Kiawah Owner Services on-going training and coaching initiatives and can support a department restructuring Fills in as the acting concierge and performs role duties in instances of staff shortages Screens concierge applicants and recommends promotions, transfers, and dismissals Proactively coordinates with all departments and collaborates to address Owner requests and concerns Assists in managing Clubhouse Inventory for breakfast bar, fitness room and Owner Amenities on a weekly and monthly basis Orders and restocks Owner Services Amenities including but not limited to concierge documents, credenza, bell closet, beach and pool tools plus bike supplies Reports to the proper department manager to address any potential service failures Observe safety precautions required to protect resort and owner/guest property. Demonstrates courteous and cooperative behavior when interacting with guest, owners, and staff; acts in a manner that promotes a harmonious and effective workplace environment Performs all duties and tasks assigned by management Qualifications: College Degree or equivalent combination of education, training, and experience in the luxury hospitality industry. 5+ years of experience preferred Professional email, text and phone etiquette are required Speak, read, and write and understand primary language(s) used in the workplace Knowledge of Office 365, Opera Oracle, Alice Must be able to pass criminal background check Skills/Requirements: Available to work a wide range of shifts including weekends, nights and holidays Scheduling flexibility based on business needs Proficient knowledge of Kiawah Island, Johns Island, Charleston and surrounding areas Excellent organizational and team management skills Exemplifies communication skills with a professional, approachable manner Capable of supporting immediate supervisor in a department restructure Meticulous attention to detail Previous concierge experience Highly proficient time management skills (ability to multitask, prioritize, and organize) Contributing effectively to the accomplishment of team goals, objectives and activities assigned by immediate supervisor Capable to maintaining composure if high pressure situations and faces adversity with ease Compensation and Benefits: Competitive salary; commensurate with experience Excellent growth potential Paid time off Medical Dental Vision Life insurance LTD/STD 401(k) with company match Job Type: Full-time Pay: $22.00 per hour Supplemental pay types: Tips (Additional $5-8 per hour) Our Company: Timbers Company is a developer and operator of exceptional boutique hotels, residence clubs and resort communities located in some of the most sought-after destinations in the world. We are passionate about creating remarkable experiences with world-class hospitality while exposing our Owners and guests to the humble authenticity of every location that we call home. Our Property: At Timbers Kiawah, you are not just near the beach. You're at the beach. Our staff guide guests to enjoy the destination, rich in natural landscapes and stunning barrier island beauty while preserving the environment we are fortunate to reside in. Our team members reflect the highest level of Lowcountry hospitality with anticipatory service in an unparalleled setting. Our Core Values: We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiencers through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing. Our values define who we are. Be Authentic Practice Humility Cultivate Teamwork Value Time Be Trustworthy This is not all inclusive. Timbers Kiawah reserves the right to amend this job description at any time. Our company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law. In compliance with the Americans with Disabilities Act (ADA) and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment. As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains a drug- free workplace.
    $22 hourly 4d ago
  • Customer Service Manger

    Lawn Doctor West Ashley

    Service supervisor job in Summerville, SC

    Benefits: Competitive salary Dental insurance Paid time off Vision insurance Customer Service Manager Company: Lawn Doctor Lawn Doctor is looking for an experienced and self-motivated Customer Service Manager to lead our office team. This role is ideal for someone who enjoys working with people, solving problems, and guiding a team to deliver outstanding service. As the Customer Service Manager, you will oversee daily customer service operations, coach and support team members, and ensure customer satisfaction and retention. You'll play a key role in maintaining a professional and positive customer experience while helping drive growth. We are seeking a leader who demonstrates our Core Values: Coachable - Open to feedback and willing to grow. Respectful - Treats customers and employees with professionalism and kindness. Work Ethic - Dedicated to delivering excellence every day. Willingness to Help - Ready to support the team and customers alike. Reliable - Dependable and consistent in leadership and performance. Responsibilities: Lead, train, and support the customer service team to ensure excellent performance. Serve as the main point of contact for escalated customer issues and resolve them professionally. Oversee scheduling, data entry, and customer account management. Monitor customer service metrics, retention, and satisfaction. Assist with inside sales, upselling, and service recommendations when needed. Foster a positive, team-oriented work environment. Ensure communication with customers is clear, professional, and solution-focused. Requirements: Previous management or supervisory experience in customer service preferred. Strong leadership, coaching, and problem-solving skills. Excellent communication and relationship-building abilities. Ability to multi-task in a fast-paced environment with attention to detail. Proficiency in computer systems, data entry, and office tools. Reliable, punctual, and team-oriented. What We Offer: Competitive hourly pay (above industry average, based on experience). Two-week Vacation Opportunity to lead and grow with a respected company. Supportive, team-focused environment. Sick Days Eight paid holidays Retention bonus Opportunity Monday - Friday 40 Hours Compensation: $37,500.00 - $45,000.00 per year Our Franchisees Need People Like You Here at Lawn Doctor, we have a very simple approach to our work-be safe, have fun, and change the world one lawn at a time. It's the kind of approach that, not surprisingly, has led us to the highest customer satisfaction and retention rates in the industry. Lawn Doctor locations across the country offer phenomenal employment opportunities.* Whether you're an experienced lawn care technician or just starting out on your career path, all you need is a passion for success and a strong work ethic to be a candidate to join your local Lawn Doctor franchise. No matter the task, our independent operators know that every Lawn Doctor employee plays an important role in providing customers with the great results they expect, while making the local community a little happier. Your work will never go unappreciated. Since each of our franchises is locally owned, you'll get to work for and with people in your area and become part of a close-knit Lawn Doctor family. If you enjoy working outdoors, being largely self-directed with little supervision, and would like a chance to help make the world a greener place, we would love to talk to you. We appreciate your interest and hope to have you on board a local franchise team as soon as possible. * All Lawn Doctor locations are independently owned and operated. All positions identified here are positions offered by individual Lawn Doctor franchisees.
    $37.5k-45k yearly Auto-Apply 60d+ ago
  • Accounting Advisory Services Healthcare Manager

    Elliot Davis 3.7company rating

    Service supervisor job in Charleston, SC

    WHO WE ARE Elliott Davis pairs forward-thinking tax, assurance and consulting services with industry-leading workplace culture. Our nine offices - located in the fastest growing cities in the US - are built on a foundation of inclusivity, collaboration, and collective growth. We work daily to provide exceptional service to our people, customers, and our communities. Audit and assurance services are provided by Elliott Davis, LLC (doing business in NC and D.C. as Elliott Davis, PLLC), a licensed CPA firm. As part of the Elliott Davis Advisory team, you will get hands-on experience working alongside some of the leading experts in the financial and consulting fields, enjoying the autonomy to shape your career while making a positive global impact. Our Accounting Advisory Services (AAS) team partners with customers to create opportunities for the future, providing outsourced accounting and CFO-level services, empowering decision-making through rigorous analysis of financial and operational data. The Manager plays a key role in serving our customers in a relationship management capacity. This position will serve as a high-level accounting and finance advisor for AAS customers in the healthcare industry across a variety of geographies, and various stages of the business life cycle, as well as overseeing technical projects such as US GAAP conversions and financial statement preparation. In addition, this role will advise and mentor team members. Excellent leadership, understanding of US GAAP, a desire to develop others, and strong communications skills are crucial for this role. The Accounting Advisory Services team members collaborate with partners in Tax, Consulting, and Audit regarding customers' accounting processes and reporting to facilitate decision-making, risk management, profitability improvement, and achieving strategic objectives. Responsibilities * Actively lead monthly accounting needs for customers by overseeing engagement teams * Serve as a key point of contact on day-to-day accounting and advisory matters and/or technical/special projects for customers * Conduct and review in-depth financial analysis, provide expert financial perspective, assess risk, analyze efficiency, and inform business decisions made by the customer * Provide tactical accounting and advisory guidance to the customer and engagement team members * Perform technical accounting review of highly complex advisory and associated deliverables * Prepare various ad hoc and monthly recurring reports and analyses for customers * Perform US GAAP conversions, document technical memos such as ASC 606 analysis, prepare US GAAP financial statements * Utilize technology to properly communicate and record accounting and advisory matters * Possess thorough knowledge of all facets of customers' business to ensure customer understanding of engagement economics and to provide frequent updates * Responsible for overall quality and accuracy of scope of services for customer portfolio * Develop and manage relationships with customers, internal firm contacts, and AAS Engagement Team leaders * Collaborate closely with customers to provide advisory services and additional service line SME project opportunities * Provide developmental feedback to AAS and other internal team members * Provide coaching and technical training for staff * Demonstrate commitment to continuous improvement by implementing process enhancements that improve the quality of engagement deliverables and/or the efficiency and/or effectiveness of the engagements * Responsible for customer invoicing and shareholder, principal, managing director communication * Actively participate in growth opportunities through collaboration with other service lines, specialty groups, and referral sources * Attend customer, recruiting and/or networking functions within local market, as appropriate Requirements * Bachelor's degree in accounting or finance * CPA certified * 5+ years of accounting experience, preferably ina fast-paced & high-volume environment with demonstrated ability to anticipate the next steps, take initiative, exercise discretion, and apply sound judgment (many of our team members have a background in both public accounting and industry) * Healthcare industry experience and knowledge * Ability to produce timely deliverables and manage multiple and shifting priorities in a dynamic environment * Strong follow-up skills with attention to detail and accuracy * A strong understanding of US GAAP * A strong understanding of financial statements and general ledger accounting * A proven track record of handling high volume of deadlines and deliverables * A proven track record of performing technical memo writing * Inclination toward business development activities * Strong problem solving and critical thinking skills * Excellent written and oral communication skills * Experience supervising and training team members * The ability to: * work quickly and accurately with significant attention to detail * work both independently and collaboratively with a team * learn about our firm's service offerings to identify areas our customers have needs and how we can support those needs * The ability to take full ownership of customer deadlines and needs, including working necessary hours to meet customer deadlines * Strong time-management skills * Excellent Excel skills; proficient in spreadsheet design to facilitate complex analysis Preferred Qualifications * Familiarity with multiple commercial accounting software packages including Sage Intacct, as well as expertise within QuickBooks #LI-EH1 #LI-HYBRID WHY YOU SHOULD JOIN US We believe that when our employees are able to thrive in all facets of life, their work and impact are that much greater. That's right - all aspects of life, not just your life as an employee, because we understand that there's life beyond your job. Here are some of the ways our work works for your life, your growth, and your well-being: * generous time away and paid firm holidays, including the week between Christmas and New Year's * flexible work schedules * 16 weeks of paid maternity and adoption leave, 8 weeks of paid parental leave, 4 weeks of paid and caregiver leave (once eligible) * first-class health and wellness benefits, including wellness coaching and mental health counseling * one-on-one professional coaching * Leadership and career development programs * access to Beyond: a one-of-a kind program with experiences that help you expand your life, personally and professionally NOTICE TO 3RD PARTY RECRUITERS Notice to Recruiters and Agencies regarding unsolicited resumes or candidate submissions without prior express written approval. Resumes submitted or candidates referred to any employee of Elliott Davis by any external recruiter or recruitment agency by any means (including but not limited to via Internet, e-mail, fax, U.S. mail, and/or verbal communications) without a properly executed written contract for a specified position by an authorized member of the Talent Acquisition team become the property of Elliott Davis. Elliott Davis will not be responsible for, or owe any fees associated with, referrals of those candidates and/or for submission of any information, including resumes, associated with individuals. ADA REQUIREMENTS The physical and cognitive/mental requirements and the work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is: * Regularly required to remain in a stationary position; use hands repetitively to operate standard office equipment; and to talk or hear, both in person and by telephone * Required to have specific vision abilities which include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus Cognitive/Mental Requirements While performing the duties of this job, the employee is regularly required to: * Use written and oral communication skills. * Read and interpret data, information, and documents. * Observe and interpret situations. * Work under deadlines with frequent interruptions; and * Interact with internal and external customers and others in the course of work.
    $55k-77k yearly est. Auto-Apply 60d+ ago
  • Environmental Services / Custodial Operations Manager 2

    Sodexo S A

    Service supervisor job in Beaufort, SC

    Role OverviewLive and work near the water! Beaufort, SC is just 45 minutes from beautiful Hilton Head Island. Sodexo is seeking a dynamic Environmental Services Operations Manager for Beaufort, SC, located one hour south of Charleston, SC. Beaufort Memorial sits on the water overlooking the beautiful bay of Beaufort. This is a long term client and is full service for Housekeeping and Patient Transport supporting Day Shift (6:00am). Including the main hospital, there are 13 office buidlings and one new hospital under construction. This position will oversee a team of 45 and will support this progressive organization by providing leadership for our EVS team in the delivery of safe, sanitary, and innovative services to our patients, customers and hospital employees in a variety of settings. The successful candidate will need to submit to a drivers license verification, as driving a vehicle to support the business at our locations is required. What You'll DoResponsible for driving client satisfaction Is seen as a leader and can drive projects and initiatives through sound strategic methodology Effectively manage the Unit Operating System;Support an inclusive workforce. What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire. What You Bringhave experience leading, training and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service delivery;have customer service and/or guest satisfaction skills in a health care or hospitality settingpossess strong leadership skills and has the ability to work independently to drive programs and initiatives;monitor compliance and reach project target dates of completion;are results and safety driven. Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & RequirementsMinimum Education Requirement - Associate's Degree or equivalent experience Minimum Management Experience - 2 years Minimum Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services
    $39k-72k yearly est. 4d ago
  • Retail Team Lead (FT)

    New Balance 4.8company rating

    Service supervisor job in Charleston, SC

    Who We Are: Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. JOB MISSION As part of the New Balance Retail Leadership Team, full time Retail Team Leads assist with duties such as opening/closing the store, driving results, operational duties and delivering a world class experience for our guests. You will lead by example through New Balance's Core Competencies. MAJOR RESPONSIBILITIES Be a positive leadership presence on the sales floor while communicating and coaching professionally with all associates Be results driven in achieving our store key performance indicators through training and development of our associates May assist store manager in creating the schedule and taking the lead in floor moves Deliver a great guest experience utilizing our GUEST service model Be operationally sound, opening/closing the store, inventory control, operational procedures Be involved in recruiting/interviewing/hiring of top talent Follow safety and reporting regulations, including proper lifting procedures REQUIREMENTS FOR SUCCESS Must be 18 years of age or older 2 years' retail supervisory experience preferred High school diploma or equivalent educational experience Demonstrated leadership ability Strong customer service and verbal communication skills Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays Ability to: lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location) Charleston, SC Retail Only Pay Range: $17.10 - $21.35 - $25.65 Hourly (actual base pay varying based upon, but not limited to, relevant experience, time in role, internal equity, geographic location, and more.) Regular Associate Benefits Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks - opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs - that encourage our associates to grow personally as they develop professionally. You'll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword - it's part of our culture. Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount. Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount. Equal Opportunity Employer New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.
    $17.1-21.4 hourly Auto-Apply 37d ago
  • Service Supervisor

    Stonemark Management

    Service supervisor job in Walterboro, SC

    Basic Function: To preserve and maintain the physical facilities and grounds within the community so they are safe and aesthetically appealing to residents and prospective residents. Assists in all aspects of the community's maintenance, including grounds, custodial, preventive, corrective, deferred and emergency maintenance. Assists Community Manager in performing his or her duties. Principle Responsibilities: The activities listed below are not all inclusive; however, they are indicative of the type of activities normally performed by the Service Supervisor. Other duties may be assigned. Essential Functions: Provides service to residents in a prompt and professional manner. Establishes daily work schedules for maintenance staff. Follows-up on work assignments for efficient, thorough completion. Establishes emergency maintenance on-call schedule, posts and distributes emergency telephone numbers. Makes regular inspections of the community. Notifies management of maintenance problems and recommended solutions. Assists in the preparation of all maintenance-related records. Meets with Community Manager daily to report on status of all scheduled work. Assists with move-in and move-out procedures. Maintains updated preventive maintenance information (e.g., location of extra parts for appliances, equipment serial numbers, and service telephone numbers). Keeps workshop or utility room clean, orderly and safe. Utilizes a preventive maintenance program to minimize cost of maintenance and down time of equipment and maintains an adequate inventory of all parts, tools and equipment. Obtains competitive pricing on purchases, maintains control through purchase orders, and oversees contract labor. Responsible for interior painting of buildings and amenities. Approves: Expenditures within the guidelines of the approved budget. Routine service and repair to apartments or common areas. Develops, Reviews, and/or Submits to Community Manager for Review and Approval: Expenditures in excess of the approved budget. Renovation dealing with structural changes to the community. Special projects. Expenditures for normal service and repairs in excess of the approved budget. Requirements Education, Training, and Experience: Fifth year college or university program certificate; or four years in a service position at an apartment community and/or training; or equivalent combination of education and experience. EPA certification - Universal Level; HVAC certification required. Abilities and Aptitudes: Must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include Close vision and ability to adjust focus. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. Must be results orientated and self-starter. Organization skills and attention to detail are essential. Must be mechanically inclined. Supervisory Responsibilities: Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Specific Skills: Knowledge of bookkeeping, business math, accounting, management and marketing. Must be computer literate and be able to use office equipment, including typewriter and calculator. Knowledge of plumbing, heating, air conditioning, construction and electrical. Must be able to use all types of hand and power tools, freon recovery machinery, air conditioning gauges and vacuum pumps. Length of Training Curve: Three to six months. Output: Position is evaluated by ability to: Complete service orders in a timely fashion. Control maintenance costs. Supervise outside contractors and other maintenance personnel. Maintain positive relations with community residents and other Associates. Supervision: Position is supervised by the Community Manager who assesses and evaluates performance.
    $30k-50k yearly est. 60d+ ago
  • Operations Supervisor VitalRecords

    VRC Companies

    Service supervisor job in Goose Creek, SC

    PURPOSE: The Operations Supervisor's responsibilities include but are not limited to implementing quality concepts throughout the operational processes to make continuous improvements. supervising records center/vault operations and delivery service; maintaining proper staffing; and reaching specific operational benchmarks. Ensure truck fleet is safely maintained for drivers. ESSESNTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Personnel Management - Candidate will be responsible for, in part, hiring job candidates, training new/existing employees, enforcing company policies, and ensuring proper staffing. Quality tracking and improvement - Candidate will work with Area Vice President and Director of Operations to improve the Company's quality program Forecast Requirements - Responsible for budget control, budget reporting, and taking corrective actions to maintain fiscal responsibility. Facilities/Equipment Maintenance - Responsible for maintaining clean and efficient facilities including vehicle/equipment maintenance. Properly maintain and control the use of currently available rack space and evaluate the need for additional racks. Inventory Control - Responsible for daily records center/vault operations. Includes the auditing of daily paperwork, overseeing and reconciling daily vault inventories of critical accounts. Conduct and supervise bay audits. Customer Service - Responsible for providing courteous and attentive treatment of all customers' needs by presenting a professional and positive image when interacting with customers in person and over the phone. Requirements Competencies: Problem solving skills Experience in implementing quality concepts and practice in a service industry work environment Detail-oriented work style Organizational skills Willing to take responsibilities for daily operations Willing and able to do physical work when necessary Commitment to being a key leader in disaster recovery environment and embracing the unique requirements of servicing both internal and external customers in such an environment. Work environment: Must be able to tolerate heat in the summer and cold in the winter. Physical demands: While performing the duties of this job, the employee is regularly required to stand and walk. The employee is occasionally required to sit, climb/balance, stoop, kneel, or crouch. Must be able to reach, handle, carry, and lift between 10 lbs. and up to 50 lbs. While performing job duties, the employee is regularly required to talk, hear, read, and identify numbers for accurate order filling and receiving of material. Education and eligibility requirements: Supervisory experience (3-5 years preferred) Valid driver's license with clean MVR and clean background check. High school diploma Forklift certification Must pass drug screen Must be able to pass DOT Physical. Be able and willing to backfill for driver needs. Salary Description $45,000
    $45k yearly 60d+ ago
  • Service Director

    Walterboro Ford

    Service supervisor job in Walterboro, SC

    Job Description The Service Director is responsible for leading and managing the entire Fixed Operations department, including both Service and Parts. This role ensures operational excellence, profitability, high customer satisfaction, and full compliance with Ford Motor Company processes and warranty requirements. The Director will oversee all service advisors, technicians, parts counter staff, warranty administration, Quick Lane operations, and shop workflow. Ford experience is strongly preferred. Key ResponsibilitiesLeadership & Management Provide daily leadership to the Service and Parts teams, ensuring strong communication and a positive culture. Recruit, train, coach, and develop department staff (service advisors, technicians, parts employees, Quick Lane team). Set clear performance expectations, KPI goals, and accountability processes. Create and maintain a productive, safe, and efficient working environment. Operational Excellence Manage all elements of Service and Parts operations, including dispatch, workflow, scheduling, shop loading, technician productivity, and parts inventory strategies. Strengthen warranty processes, quality control, and compliance with Ford policies (including OASIS, recalls, SSSC, FSA, and warranty documentation standards). Oversee Quick Lane efficiency and customer throughput. Maintain strong working relationships with Ford regional teams, FMC field reps, and warranty auditors. Financial & KPI Management Drive profitability for both departments by managing labor gross, parts gross, effective labor rate, CP hours, warranty efficiency, and expense control. Achieve NADA-benchmarked performance in hours per RO, upsell penetration, and technician proficiency. Reduce parts obsolescence, improve special-order parts accuracy, and maintain proper inventory levels. Develop and execute monthly department forecasts, budgets, and growth strategies. Customer Experience Ensure a high-level customer experience on every RO, maintaining top-tier Ford Service Experience Index (NPS) scores. Implement consistent processes for write-up, multi-point inspections, communication, follow-up, and delivery. Resolve customer concerns and escalations professionally and promptly. Oversee service marketing efforts and retention programs (service reminders, maintenance packages, etc.). Process, Compliance & Safety Maintain strict adherence to Ford, state, and federal guidelines, including warranty, safety, and environmental standards. Lead regular process audits and implement corrective actions where needed. Ensure proper utilization of dealership systems such as Xtime, CDK/Reynolds, vAuto (for internal), and Ford DMS integrations. Parts Department Oversight Oversee the Parts Manager and all parts operations (retail, wholesale, internal, and Quick Lane supply). Ensure accurate stocking levels, bin integrity, and proper ordering practices. Manage parts-to-service collaboration to minimize delays and increase RO efficiency. Maintain target days-supply, reduce aged inventory, and enforce lost-sales reporting. Required Qualifications Ford dealership experience strongly preferred (service manager or fixed operations background). Minimum 3-5 years of service management or fixed operations leadership. Strong understanding of Ford warranty administration, diagnostics process, recall management, and FMC systems. Proven track record of driving department growth, increasing CSI/SEI, and improving operational KPIs. Ability to multitask and manage multiple teams in a fast-paced environment. Strong leadership, communication, and conflict-resolution skills. Proficient with dealership software (Dealertrack, Xtime, Parts Inventory Systems, Ford OASIS, PTS, DMS integrations). Preferred Attributes High energy, team-first leadership style. Process-driven mindset with relentless follow-up. Exceptional customer service philosophy. Ability to mentor and develop future leaders within Fixed Ops. Strong understanding of dealership financial statements, forecasting, and expense control. Compensation & Benefits Competitive salary + performance-based bonus structure Health, dental, and vision insurance options Paid time off and holidays 401(k) with available employer match Company vehicle or demo allowance (optional) Ford training and ongoing leadership development
    $68k-119k yearly est. 19d ago
  • Team Lead

    Rack Room Shoes Inc. 4.2company rating

    Service supervisor job in Charleston, SC

    30717 Part Time Rack Room Shoes The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee. Duties and Responsibility * Primary responsibility is the safety and welfare of employees and customers. * Create, establish and maintain an excellent customer shopping experience. Maintain and reinforce current service level standards. Provide service training and leadership to staff members. Manage customer issues with a sense of urgency and to the satisfaction of our customer. * All POS terminal transactions in accordance with policy and procedure Sales, Discounts and Refunds Loyalty Open/Closing procedures * Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving Price Management (Price Changes, Markdowns etc.) Singles Damaged Merchandise Conducting a Physical Inventory * Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement Sales floor maintenance and housekeeping Promotional event directions, materials and signage * Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling Payroll budget compliance Time & Attendance * Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to: Utilization of all available training tools Consistent reinforcement of customer service standards * Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets. * Work towards a complete understanding of managing all day to day operations. Principal Working Relationships Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel. Key Qualifications An approved background check Effective verbal and written communication skills Managerial and organizational skills Store Number: 656 Rack Room Shoes 656 Pay Range: Tanger Outlets - Charleston 4840 Tanger Outlet Blvd Ste 966 About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. Charleston, South Carolina US Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
    $25k-32k yearly est. 60d+ ago
  • Owner Services Supervisor

    Timbers Kiawah

    Service supervisor job in Kiawah Island, SC

    Timbers Kiawah is seeking a highly motivated individual to take on the role of the Owner Services Supervisor! The Owner Services Supervisor will work closely with the Owner Services Manage to effectively address the needs of all owners. This role will ensure that Timbers Kiawah service standards are exceeded as it pertains to the overall guest experience and is responsible for maintaining professional communication between Timbers Kiawah Owners and staff as well as assisting in providing on-going coaching and/or training with the Concierge Team. The Owner Services Supervisor is also responsible for assuming the duties of the Owner Services Manager and/or concierge team in their absence. Hourly plus gratuities. ESSENTIAL FUNCTIONS: Essential functions as defined are ILLUSTRATIVE ONLY and not a comprehensive listing of all functions and duties performed by incumbents within this classification. Essential duties and responsibilities may include, but are not limited to, the following: Ensure completion of daily objectives while maintaining Timbers Kiawah's standards of professional communication via email, text, phone and in person Assisting in implementing training and coaching to the concierge staff when necessary Ensure compliance with safety and security requirements are followed Monitor and direct concierge personnel to ensure completion of daily objectives in the absence of the Owner Services Manager and/or concierge team Ensure all service requests and glitches are addressed in a timely manner, in accordance with Timbers Kiawah Standards. Participate in our Timbers Kiawah Owner Services on-going training and coaching initiatives and can support a department restructuring Fills in as the acting concierge and performs role duties in instances of staff shortages Screens concierge applicants and recommends promotions, transfers, and dismissals Proactively coordinates with all departments and collaborates to address Owner requests and concerns Assists in managing Clubhouse Inventory for breakfast bar, fitness room and Owner Amenities on a weekly and monthly basis Orders and restocks Owner Services Amenities including but not limited to concierge documents, credenza, bell closet, beach and pool tools plus bike supplies Reports to the proper department manager to address any potential service failures Observe safety precautions to protect resort and owner/guest property. Demonstrates courteous and cooperative behavior when interacting with guest, owners, and staff; acts in a manner that promotes a harmonious and effective workplace environment Performs all duties and tasks assigned by management Qualifications: College Degree or equivalent combination of education, training, and experience in the luxury hospitality industry. 5+ years of experience preferred Professional email, text and phone etiquette are required Speak, read, and write and understand primary language(s) used in the workplace Knowledge of Office 365, Opera Oracle, Alice Must be able to pass criminal background check Skills/Requirements: Available to work a wide range of shifts including weekends, nights and holidays Scheduling flexibility based on business needs Proficient knowledge of Kiawah Island, Johns Island, Charleston and surrounding areas Excellent organizational and team management skills Exemplifies communication skills with a professional, approachable manner Capable of supporting immediate supervisor in a department restructure Meticulous attention to detail Previous concierge experience Highly proficient time management skills (ability to multitask, prioritize, and organize) Contributing effectively to the accomplishment of team goals, objectives and activities assigned by immediate supervisor Capable to maintaining composure if high pressure situations and faces adversity with ease Compensation and Benefits: Competitive salary; commensurate with experience Excellent growth potential Paid time off Medical Dental Vision Life insurance LTD/STD 401(k) with company match Job Type: Full-time Pay: $22.00 per hour Supplemental pay types: Tips (Additional $5-8 per hour) Our Company: Timbers Company is a developer and operator of exceptional boutique hotels, residence clubs and resort communities located in some of the most sought-after destinations in the world. We are passionate about creating remarkable experiences with world-class hospitality while exposing our Owners and guests to the humble authenticity of every location that we call home. Our Property: At Timbers Kiawah, you are not just near the beach. You're at the beach. Our staff guide guests to enjoy the destination, rich in natural landscapes and stunning barrier island beauty while preserving the environment we are fortunate to reside in. Our team members reflect the highest level of Lowcountry hospitality with anticipatory service in an unparalleled setting. Our Core Values: We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiencers through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing. Our values define who we are. Be Authentic Practice Humility Cultivate Teamwork Value Time Be Trustworthy This is not all inclusive. Timbers Kiawah reserves the right to amend this job description at any time. Our company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law. In compliance with the Americans with Disabilities Act (ADA) and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment. As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains a drug- free workplace.
    $22 hourly 60d+ ago

Learn more about service supervisor jobs

How much does a service supervisor earn in Charleston, SC?

The average service supervisor in Charleston, SC earns between $24,000 and $63,000 annually. This compares to the national average service supervisor range of $34,000 to $80,000.

Average service supervisor salary in Charleston, SC

$39,000

What are the biggest employers of Service Supervisors in Charleston, SC?

The biggest employers of Service Supervisors in Charleston, SC are:
  1. Roper St. Francis Healthcare
  2. Aramark
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