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Service supervisor jobs in Greensboro, NC - 340 jobs

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  • Field Services Support

    Motion Automation Intelligence

    Service supervisor job in Salisbury, NC

    ABOUT THE COMPANY: Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay. ABOUT THE ROLE: Under general supervision, provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. Checks out and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system. RESPONSIBILITIES: Specializes in providing on-site installation customer support and performing diagnoses, troubleshooting, service, and repair of complex equipment and systems. Interprets customers' needs and clarifies the responsibility for problem resolution. Performs feasibility and approves operational quality of system equipment. Provides on-site technical product support and service to customers. Provides customers assistance with the operation and maintenance of the system. Serves as Motion's liaison with customer on administrative and technical matters for assigned projects. Performs other duties as assigned. QUALIFICATIONS: Typically requires a high school diploma or GED and zero (0) to two (2) years or relevant experience. REQUIRED SKILLS: Maintenance and reliability background Ability to work independently Strong critical thinking and problem solving ability Strong communication skills required Ability to maintain a professional demeanor in a stressful situation Ability to manage contract location resources Ability to manage travel budget PREFERRED SKILLS: Asses system process Design reliability solution Implement sensors and network Monitor customer assets Predict failure Repair / Replace customer asset PAY RANGE AND COMPENSATION PACKAGE: [Pay range or salary or compensation] EQUAL OPPORTUNITY STATEMENT: This job description illustrates the general nature and level of work performed by employees within this job classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and skills required. Management retains the right to add or modify duties at any time.
    $37k-84k yearly est. 4d ago
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  • Supervisor of Transport Scheduling and Planning

    7-Eleven, Inc. 4.0company rating

    Service supervisor job in Winston-Salem, NC

    Supervises the daily activities of the Transport Scheduling and Planning team; ensures loads are scheduled for delivery and assigned to drivers or common carriers in accordance to store inventory levels and sales forecasts Supervises, hires, trains, evaluates and motivates the Transport Scheduling and Planning team; directs the daily work of direct reports Oversees the daily load plans and scheduling to ensure customer service levels are met and strives to meet the goal of zero outages Collaborates with internal partners to ensure that inventory supply is managed and dispatched appropriately; plans deliveries based on store inventory levels and forecasted sales in order to meet business demands Identifies root cause analysis in the event of an outage and completes outage protocol; provides timely communication of critical events that need to be considered and/or addressed by Management Maintains working knowledge of federal, state, and local rules and regulations, including, but not limited to, Federal Motor Carrier Safety Regulations (FMCSR) and Department of Transportation (DOT); ensures drivers are in compliance with all applicable regulations and/or internal policies Identifies process changes to improve efficiency, effectiveness and customer satisfaction. Makes recommendations accordingly Provides expertise at various meetings by attending and presenting data as needed Develops and presents reports regarding performance and financial impact as needed Creates and administers departmental operating expense budgets and sets priorities for spending based upon Company guidelines and strategies Develops training programs for dispatchers on department policies and procedures; ensures proper completion and documentation of training requirements and computer-based trainings Ensures staff coverage 24 hours per day, seven days per week Develops subordinates and recommends placement in positions suitable for their career progression; conducts performance appraisals and recommends salary consideration for personnel Completes departmental reporting as needed Completes other duties as assigned by Management If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.
    $31k-40k yearly est. 2d ago
  • Service Manager

    Proactivate 4.4company rating

    Service supervisor job in Danville, VA

    The ideal candidate will provide and maintain excellent customer service and be the frontline service contact for our external customers. Responsibilities Lead and motivate a trained staff to provide quality service to all customers in a timely manner Serve as the key liaison to sales and management to ensure consistent customer satisfaction Provide status and service reports to recommend next steps to management
    $53k-85k yearly est. 14h ago
  • Supervisor, Custodial Services- Part Time

    Wake Forest University 4.2company rating

    Service supervisor job in Winston-Salem, NC

    External Applicants: Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the . Cover Letter and Supporting Documents: Navigate to the "My Experience" application page. Locate the "Resume/CV" document upload section at the bottom of the page. Use the "Select Files" button to upload your cover letter, resume, and any other required supporting documents. You can select multiple files. Important Note: The "My Experience" page is the only opportunity to attach your cover letter, resume, and supporting documents. You will not be able to modify your application or add attachments after submission. Current Employees: Apply from your existing Workday account in the Jobs Hub. Do not apply from this website. A cover letter is required for all positions; optional for facilities, campus services, and hospitality roles unless otherwise specified. Summary The Supervisor, Custodial Services, is responsible for the custodial staff and their daily activities. As a member of the team, the Supervisor, Custodial Services, will ensure the quality of work, professionalism, departmental concerns, time frames, work environment, and schedules meet the expectations of the department. *This position is not eligible for sponsorship of non-immigrant or immigrant visa status through Wake Forest University. All eligible applicants are encouraged to apply. Essential Functions: Manages daily operation of custodial cleaning operations under the direction of the Manager of Custodial Services. Assist Managers' efforts in staffing, personnel management, and scheduling for operations. Assists the Manager of Custodial Services in counseling opportunities. Works with faculty, staff, and students who may be experiencing a housekeeping problem and reports the suggested corrective action to the Manager of Custodial Services. Observes and reports, through the work order system and management, any defects, deterioration, and wear and tear on the facilities. Counsels personnel on job-related matters and assists in preparing counseling reports and evaluations. Continuously improves efficiency of custodial operations at assigned buildings and adheres to budgets and timelines. Completes all required reports and forms, including monthly management reports, customer feedback forms, tracking forms, job requests, charts, inspection sheets, and action plans for continued routine and PM maintenance. Pursues training and development opportunities. Continuously strives to build knowledge and skills. Contributes to building a positive team spirit. Works as an essential employee as designated in the Facilities & Campus Services' Severe Weather Policy Trains personnel on proper procedures for various project work and rapid response issues with a strong focus on safety Required Education, Knowledge, Skills, Abilities: High school diploma or GED and two years of related experience and/or training; or equivalent combination of education and experience. Ability to read, analyze, and interpret general business periodicals, professional journals, and procedural manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Knowledge of carpet and floor maintenance techniques. Ability to communicate effectively in the English language sufficient to perform the duties of the position. Proficiency in computer use and relevant software including email, or ability to learn quickly. Ability to operate standard custodial and floor/carpet equipment. Understands and implements safety policies for chemical and equipment use. Ability to observe, assess, and record work, safety, and infection control standards. Ability to ensure the proper use of equipment, mixing of chemicals and observance of all safety rules and regulations. Is subject to recall after hours in the event of campus emergencies, disasters, or other special needs as directed by management. Ability to meet the requirements of the University's automobile insurance. Physical Requirements: Ability to do all of the following frequently: Climbing, stooping, kneeling, standing, lifting up to 25 pounds (occasionally up to 50 pounds), pushing, pulling, and grasping. Walking either within your respective areas or between areas on campus. Subject to both inside and outside environmental conditions including hazards. Preferred Education, Knowledge, Skills, Abilities: Experience in floor care processes of all types of floor care scenarios. Accountabilities: Responsible for own work. Supervises staff. May recommend personnel actions, including hiring and disciplinary actions. Additional Job Description Time Type Requirement Part time Note to Applicant: This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor. In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment. Equal Opportunity Statement The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status. Accommodations for Applicants If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact ************* or **************.
    $50k-59k yearly est. Auto-Apply 60d+ ago
  • Airport Customer Service Supervisor (AM Shift Part-Time)

    GAT 3.8company rating

    Service supervisor job in Greensboro, NC

    GAT is seeking dynamic individuals to join its team of aviation professionals. Classification: Variable Hour, Non-Exempt Job Summary: Customer Service Supervisor is responsible for supervising all functions of the airline customer service operations, which include, but are not limited to: auditing flight paperwork to ensure compliance, complete personnel evaluations on leads and trainers. Coordinates proper handling of OJI's including the acquisition of medical attention and corporate reporting. Ensuring compliance with all safety policies and procedures and working conditions for the entire operation. Attend safety meetings, team meetings, etc., and other airport forums. Handle all location personnel functions, ensuring proper personnel coverage on a daily basis. Serve as the liaison with airline customers as well as local airport authorities. Job Responsibilities: Monitoring and responsibility for the safe and efficient operation of all airline ground support equipment Reporting discrepancies that may exist both functional and mechanical on the ground support equipment; Coordinating between each assigned carrier to ensure that service for cargo and baggage meets the needs of the carrier to ensure on-time schedules are met Responsible for equipment and ensuring its safe and efficient operating status; Confer with other supervisors and managers to coordinate activities with other departments; Determining manpower requirements; ensuring disciplinary procedures are conducted in a fair, timely, and consistent manner; Ability to comply with attendance/tardiness standards. Able to perform under pressure and within fixed time constraints Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing tags Follows and complies with all federal, state, municipal, airport authority, and carrier rules and regulations Ensure crews are being briefed before flights on positions to take and how flight will work Other duties as assigned Requirements: Strong understanding of Airline Customer Service Experience in the Airport Ground Handling business. Must possess computer experience (6+ months) and knowledge of Microsoft Word and Excel Ability to navigate electronic devices (phones, computers, fax machines, printers, timeclock, etc). A proven track record in supervising a business unit. Experience in operational planning and resource allocation. Working knowledge of GSE maintenance issues. Experience and understanding of commercial issues in aviation. Must have a High School diploma, GED Must be at least 18 years of age Capable of processing information in a timely manner Must have and maintain a Valid Driver's License Able to proficiently speak, read, and write in English Basic computer literacy Previous ramp or airline experience Must successfully complete all training requirements and maintain certifications throughout employment Must clear an FBI fingerprint background check Must successfully complete all required training Physical Requirements: Must be physically fit to perform the duties of the job including but not limited to standing, lifting, bending, pushing, and pulling for extended periods of time Capable of repetitively lifting up to 70 pounds in confined spaces and repetitively Must be physically fit to perform the duties of the job Willing to work outside in all types of weather conditions with exposure to loud noises Specific Working Hours Must be able and flexible to work variable shifts, weekends, and holidays Specific shifts to be determined Must be able to work extended hours on short notice during non-routine operations GAT Airline Ground Support, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category. GAT Airline Ground Support is a drug-free workplace and conducts random drug tests. Employment with GAT Airline Ground Support is contingent upon a clean driving record, 10-year Criminal History records check, and drug screen as required. You must also have proof of high school or GED completion.
    $31k-45k yearly est. 59d ago
  • Environmental Services Field Operations Lead

    Shamrock Environmental 4.1company rating

    Service supervisor job in Greensboro, NC

    We are looking for a experienced Field Ops Lead / The position is an onsite field lead and you will be responsible for the execution of emergency response and environmental remediation projects in the field and at client sites/facilities. May be required to be the main point of contact in the field on projects and report back to the manager on daily activities and concerns. Ensures that project work scopes are being met in the field with adherence to health and safety standards and regulatory standards. Responsible for health and safety on all aspects of field projects performed by the Company and its subcontractors. Reviews field tasks and develops the safety procedures associated with the scope of work and regulatory standards. Assesses and validates all subcontractors have appropriate training and certifications. Ensures all customer specific health and safety procedures are followed. MUST HAVE EXPERIENCE IN ENVIRONMENTAL SERVICES ! Responsibilities Assists the project manager in customer service-related work including, but not limited to, scope of work development, safety requirements, waste characterization, shipping, waste profiling and document preparation for field projects. Supervise field work to ensure tasks are being performed safely, compliant, and accurate with the scope of work provided. Work with intercompany purchasing agents to obtain pricing from suppliers/vendors and to help develop project cost budgets. Assist project manager in the creation of purchase orders and tracking of purchase orders. Compile and organize job-related paperwork including health and safety meeting documentation, vendor receipts, manifests/bill of ladings, air-monitoring documentation, and field calibration logs. Work with subcontractors to schedule field work and obtain subcontractor job submittals including training certifications, health and safety plans, and equipment/material procurement. Become knowledgeable with company-owned materials and equipment. Perform regular maintenance on equipment to help keep in good-working order for field project execution. Develop maintenance schedule for all division-owned equipment. Required to drive company-owned vehicles including pickup truck/trailer combination and/or box truck. Assists in the implementation of technical systems or solutions. Work to improve operating capabilities of equipment through training and practice. Escalates individual performance feedback, positive and negative, to the direct leader in a timely manner. May substitute for workers during worker abs ence or to relieve bottlenecks in work congested areas. Performs other related duties as assigned. Qualifications Preferred Qualifications Knowledge of personnel management, operations, equipment, waste processing and recycling techniques. Knowledge of receiving, purchasing, work orders, special licenses, and DOT training. Demonstrates, accuracy, thoroughness and attention to detail. Must be able to prioritize, stay focused and handle multiple, diverse responsibilities. A valid driver's license may be required for some positions. A special license - such as CDL - or certificate may be required for some positions. Minimum Qualifications 2 or more years of related experience.
    $40k-77k yearly est. Auto-Apply 60d+ ago
  • Customer Service Manager

    Cubesmart

    Service supervisor job in Greensboro, NC

    At CubeSmart, our culture makes the difference. When we say it's what's inside that counts, we are saying "you count" Responsibilities What CubeSmart Self Storage offers: * Weekly Pay - Putting money in your pocket more often * Excellent Schedule - Most shifts end at 6:00 p.m. and Sundays off* * Competitive Hourly Pay & Bonus * Paid Time Off - Vacation, Sick, & Holidays * Generous Health Benefits * 401k Retirement Plan with Company Match * Tuition Reimbursement * Self-Storage Discounts In your role at CubeSmart Self Storage, you will be required to manage and maintain your property. This includes skills in both customer service and property maintenance. The Property Manager is responsible for…. Customer Service: * Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a WOW! or 5 Star service. * Interacting face to face with customers, providing excellent service, and building rapport. * Meeting monthly sales goals and metrics. * Walking the property to perform lock checks and showing units to customers. * Working both independently and on a team renting self-storage spaces, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments * Managing the invoice review and approval responsibilities within database. * Processing invoices, manage reports and legal process of auctions. * Overseeing the store's expense budget while maintaining store supplies and retail inventory. Property Maintenance: * Physical requirements include daily walks of the property, cleaning the units and the property, opening, and closing of the storage doors (up to 50 lbs.) * Maintaining facility which includes mopping, sweeping, changing light bulbs, cleaning out storage units, and similar light activities. * Keeping a clean and safe storage facility to ensure condition meets company guidelines (i.e., clean restrooms, landscaping, parking, and paving, fence, walls, doors) You'll love working here because… YOU WILL MAKE A DIFFERENCE - YOU WILL BELONG TO A TEAM - YOU WILL GROW WITH US Qualifications You'd be great in this role if you have… * A positive and outgoing personality with a passion for helping people. * Experience in delivering high quality customer service to a diverse customer market. * Basic computer skills. We also want you to know that... * You must have the ability to work Saturdays. * Valid driver's license and insurance with access to reliable transportation used during the workday. * While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder. * Some locations may require Sunday hours. We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
    $43k-82k yearly est. Auto-Apply 13d ago
  • Manager, Underwriting Customer Service

    Archgroup

    Service supervisor job in Greensboro, NC

    With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. The Manager of Underwriting Support Operations manages frontline underwriting support operations for the company's Underwriting Network and MI Operations staff by providing direction, training and escalation review. Accountable for meeting quality, productivity, and customer service target. The incumbent works closely with management team and field underwriting to meet customer needs. The Manager makes recommendations on process and system changes, based on feedback from customer inquiries and various reports. This role sits in our Greensboro, NC office on a hybrid schedule (two days in office, three days remote). The team is interested in speaking with candidates who have previous mortgage experience, customer service background, and those who have managed a team. Essential RESPONSIBILITIES and ACCOUNTABILITIES Assists VP/Director in managing a multiple shift operation that is responsible for several call groups, multiple email communication boxes, and queue management. Ensures agreed SLAs are met with prompt responses to customers. Manages Customer Service and the MI Operations staff to ensure effective customer support on all inquiries, pended loans, guideline and rate questions, and various LOS and ArchMIConnect user access issues. Conducts second reviews of high-risk loans or loans beyond subordinate's authority level. Addresses underwriting issues from staff, reviews result of QC findings with team members to preclude any further issues. Collaborates with business units such as Underwriting Managers and Sales Support to develop plans and strategies to improve efficiency and productivity. Collaborate with Product Managers on the content for ArchMIConnect, Customer Support Center, Amazon Connect, OPUS, and AQUA system releases to improve efficiency for both customers and internal staff to ensure system issues are addressed. Stays abreast of company products, programs, underwriting guidelines, and procedures. Provides System Analyst feedback on eligibility rule authoring and any production issues that arise to ensure quality standards are achieved. Manages staff to accomplish objectives through effective recruitment and selection, training and development, and performance management. Review monthly reports supporting staff production and quality measures. Knowledge & Skills: Comprehensive knowledge of MI underwriting principles, practices, methods and techniques. Good problem solving, process development and improvement skills. Effective leadership skills. Ability to manage, coach, mentor, and motivate staff. Excellent oral and written communication skills to prepare and deliver effective, professional presentations to customers as well as to internal contacts. High level of customer service. Advanced business acumen, including basic financial and budgeting skills. Solid organizational skills, ability to manage multiple tasks/projects simultaneously. Results driven and able to ensure execution. Education & Experience: Required knowledge and skills would typically be acquired through a Bachelor's degree and 5+ years of related experience. Experience managing people and processes is required. #LI-AT1 #LI-hybrid Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. 14500 Arch U.S. MI Services Inc.
    $43k-82k yearly est. Auto-Apply 48d ago
  • Retail Customer Service Manager FT

    Michaels 4.2company rating

    Service supervisor job in Greensboro, NC

    Store - GREENSBORO-WENDOVER, NCDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    $41k-78k yearly est. Auto-Apply 60d+ ago
  • Field Service Supervisor

    Weisiger Group

    Service supervisor job in Greensboro, NC

    at Carolina CAT - Construction Join the Carolina Cat Team As a family-owned company under our fourth generation of leadership, we have built our business based on the principles of trust, integrity, and a desire to help our customers and employees succeed. Since 1926, we've supported our communities by supplying equipment for critical infrastructure and commerce and by donating our time and resources to area nonprofits. We make smart investments in our company and continuously improve as part of our vision to be a trailblazing company that's built to last. We're looking for hard-working, team-oriented professionals who enjoy working on new challenges every day. We believe our employees are the key to our success, and we're committed to providing a work experience that helps our team grow to their full potential. Collectively, our employees work together to make a difference for our customers, our communities, and our company. Learn more about what it means to become a team member with Carolina Cat. Summary The Service Supervisor is responsible for the performance of the local branch service department - including operations, revenues, expenses, profitability, assets, budgeting and financial management. Essential Functions Manage day-to-day performance of shop employees. Manage WIP on daily basis to meet department goals. Create safe, positive work environment for employees. Accountability for department's financial performance and statements. Assist Branch Manager in creating goals and performance standards for department. Perform mid-year and annual performance evaluation reviews for shop employees Maintain customer contacts for Service Department. Establish customer requirements to provide best service possible. Communicate all requirements and options to customer (including quotations, labor and parts pricing) Ensure customers invoice is clear and precise and is “as expected” in relation to pricing Communicate and schedule repairs for Construction Main Shop Technician Contact Responsibilities: Manage daily workflow. Enforce safety practices within the service department. Set clear job expectations and communicate quote requirements to Lead Man and technicians. Promote professional appearance of service dept. employees and service trucks. Monitor and manage work in process to meet or better department benchmarks. Manage daily processes to ensure procedures are followed correctly. Training - Assess technician abilities to determine future training needs for each technician. Shift Responsibilities Monday - Friday 7:00am -5:00pm After hours emergency calls for service repairs as needed. Other duties as assigned. Supervisory Responsibilities This job has supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualifying individuals to perform the essential functions. Education and/or Experience Minimum of a High School Diploma with approximately 10 years of heavy equipment experience with at least 3 years of management/supervisor experience. Must have previous management/supervisor experience. Must have excellent written and verbal communication skills; be able to interact with employees and managers at all levels. Must be self-directed, personable, service oriented individual with technical aptitudes. Must be able to understand and manage financial statements to achieve performance goals. Computer Skills Highly preferred to be proficient with DBS systems as well as Microsoft Word and Excel programs. Workplace Requirements The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee must frequently lift, carry, push, pull and /or otherwise move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this Job, depending on site location, the employee may be exposed to moving mechanical parts and equipment. The employee may occasionally be exposed to high, precarious places, fumes or airborne particles; outside weather conditions and vibration. The employee may occasionally be exposed to wet and/or humid conditions; toxic or caustic chemicals; extreme cold; extreme heat and risk of electrical shock. The noise level in some work environments is occasionally loud. We are an Equal Opportunity Employer We require all employees to treat all our employees and candidates as equals. All personnel actions are conducted in the spirit of equal employment. We're committed to recruit, train, promote and retain associates without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation or any other characteristic protected by applicable local, state or federal laws. #CarolinaCAT EEO/AA Employer. All qualified individuals are encouraged to apply.
    $42k-68k yearly est. Auto-Apply 7d ago
  • Service Operations Manager

    AC Corporation 4.2company rating

    Service supervisor job in Winston-Salem, NC

    The Service Operations Manager is responsible for overseeing the daily operations of the service department, ensuring high efficiency, and maintaining customer satisfaction. This role combines leadership with technical expertise to manage a team, handle service requests, and optimize service delivery. Key Responsibilities: * Quote Management & Pricing: * Generate accurate quotes for service repairs, ensuring alignment with pricing guidelines. * Research and suggest cost-effective alternatives for replacing outdated components while maintaining performance. * Revise and update quotes based on customer feedback to support repair and project sales. * Vendor and Cost Management: * Compare pricing from multiple vendors to ensure competitive quotes. * Estimate labor requirements for repairs and allocate technicians to keep service quotes competitive. * Team Leadership & Development: * Supervise and assess the performance of technicians, providing feedback and conducting evaluations. * Identify training needs and support the development of technical staff. * Schedule and assign tasks to ensure efficient coverage across the service team. * Quality & Equipment Oversight: * Ensure service vehicles and tools are maintained in good condition. * Keep accurate calibration records for all testing equipment. * Scheduling & Project Coordination: * Manage customer preventative maintenance (PM) and repair schedules. * Track and report on PM backlogs, ensuring proper allocation of technician hours. * Oversee billing audits, timesheet reviews, and job number accuracy. * Safety & Compliance: * Ensure that all team members are up to date on safety training and protocols and provide the necessary personal protective equipment (PPE). * Manage the distribution of uniforms, ensuring technicians maintain a professional appearance. Qualifications: * Experience: Minimum of 5 years in a leadership position within a commercial or industrial service department. * Technical Expertise: Strong knowledge of electrical and HVAC systems; hands-on experience is an advantage. * Skills: Excellent attention to detail, analytical abilities, and problem-solving skills. Proficient in MS Office to include Outlook, EXCEL and Word. * Attributes: A proactive, customer-focused attitude, with the ability to thrive under pressure and adapt to shifting priorities. * Communication: Strong verbal and written communication skills. What We Offer * Supportive work environment * Eight paid holidays * Starting earning three weeks of vacation first year * Company paid life insurance, short and long term disability * 401(k) match of 100% up to 4% AC Corporation is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
    $40k-55k yearly est. 10d ago
  • Field Service Supervisor - Gas Meter in Winston Salem, NC

    The Team and Product

    Service supervisor job in Kernersville, NC

    As a Gas Meter Supervisor here at Honeywell, you will lead a team of gas meter installers, ensuring all meters both residential and commercial, complying with state and federal regulations. This role will require solid understanding of the process, procedure and system to produce high quality work. You will solve moderately complex problems and consider alternative solutions to potential issues, before making a recommendation on the path forward. Additionally, you will use analytical skills and judgment to recommend the best solution. You will be responsible for planning and working with management to meet business goals and objectives in addition to maintaining compliance while providing best in class customer service. It is expected that your decisions will impact on the quality, efficiency and effectiveness of the projects. You will report directly to our operations Manager and you'll work out of our Winston-Salem, NC. With the ability to travel as needed. YOU MUST HAVE 5 or more years of experience in gas industry focused on capital construction and maintenance and /or experience in field inspection activities, project control activities, process improvements, business systems. Outstanding interpersonal skills for establishing and maintaining effective working relationships Contract and performance management capabilities Operator Qualifications knowledge WE VALUE Results-oriented approach Strong business acumen ABOUT HONEYWELL Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: click here THE BUSINESS UNIT Provide building services through a team of dedicated experts both on-site at a customer's building or via remote services capabilities. We help buildings of every size with our smart, customized solutions to help optimize an entire facility or building portfolio with managed services, remote building operations, predictive maintenance software, energy management, and cybersecurity protection. BENEFITS OF WORKING FOR HONEYWELL In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information: ******************************* The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Posting Date: 1/06/2025. KEY RESPONSIBILITIES Supervising day-to-day and long-range activities for a team of hourly and professional employees both represented and non-represented. Prioritizing and assigning resources to ensure tasks are completed in a timely manner and team project goals and operational objectives are met in accordance with applicable regulations, policies and procedures. Coordinating with other supervisors and teams to meet requirements Provide coaching, training and developing team members on tasks, skill proficiency and performance on a routine basis. Maintain customer satisfaction through timely and thorough communication Participates in and facilitates the interviewing, hiring and onboarding of new employees in partnership with HR. Work with Manager and other team members to develop and implement strategies to optimize field service operations and improve customer satisfaction Assign and schedule field service technicians to meet customer demands and service level agreements May work extended hours beyond normal business hours as needed. Champion Quality Assurance and Quality Control on all projects. Drive results through performance management of external and indirect resources including setting expectations, evaluating results and taking corrective action as needed. Follows organizational policies and procedures Monitor budget variances and act when and where needed Review and approve work orders, progress reports, field, invoices, as built record and bid contras to ensure compliance with company standards and policies Coordinate with internal and external service providers and support other units to act in the field and ensure that work is performed as planned and scheduled Supervise staff selection, development and retention. Establish and monitors work goals and objectives Strong communication skills with all levels of the organization
    $42k-68k yearly est. Auto-Apply 13d ago
  • Regional Supervisor for STEM/Technology Summer Camps

    Black Rocket 3.6company rating

    Service supervisor job in Greensboro, NC

    Become a Rocketeer! We think we're preparing kids for tomorrow. Kids just think it's cool! Are you passionate about Video Games, App Design, Digital Movies, Robotics, or STEM education? Do you love building up teachers to help them lead and inspire kids? We are seeking enthusiastic, motivated and talented individuals to work as seasonal regional supervisors for Black Rocket technology camps. We strongly encourage those who have completed or are working towards their supervisor or principal certification to apply! This is a summer seasonal position and you are expected to work the entire summer, following the prevailing local school district summer break schedule. Black Rocket will TRAIN you! Get paid to build your resume and have a ton of fun. Training requires your availability on some evenings and a weekend. For more information see our website, ******************************** . Regional Supervisors are enthusiastic, organized, and motivated individuals. They are confident in their ability to supervise instructors, as well as interact with students, parents, and program directors. All applicants must be 21 years of age or older and have experience with managing schedules or events, experience managing adults, and evidence of strong people skills. The ideal candidate will also have a background as a school supervisor, school administrator, teacher leader, or similar. Knowledge of effective instructional practices and strong problem-solving skills are a plus. A strong tech background is also a plus, but not required. Requirements: K-12 school or similar experience required Experience managing/coaching adults Experience managing schedules or planning events Comfortable with a range of technology, including a variety of software ideal but not required Comfortable traveling to multiple sites within your region throughout the day Strong problem solving skills Knowledge of effective instructional practices Comfortable giving feedback to and evaluating teachers of all levels Available to commit to the whole summer season (typically the week after local schools let out through the week before school starts back, but varies by region) Available for limited evening meetings in May prior to the start of summer Available for one Saturday face to face meeting to kickoff the summer Available to start training online at your own pace starting in May Employee discounts available for select Black Rocket Camps Bachelor's degree or 5+ years of relevant work experience required Rate: $23/hr - $27/hr Who is Black Rocket? Black Rocket provides unique educational programs to children and young adults. Our distinct enrichment programs focus on the intersection of creativity and technology. Each course emphasizes self-empowerment, critical thinking, and creative problem solving through hands-on learning. Whether in the classroom or the cloud, we believe every student is unique in their ability and talents. Black Rocket's mission is to enhance student learning by igniting, unleashing and enhancing these distinct talents. Start your journey inspiring kids today! TOP 5 Reasons to Become a Rocketeer 1. A Leader in Enrichment Education:Learn cool tech you can bring back to your school! 2. Work with enthusiastic colleagues who love inspiring kids with cool enrichment! 3. Paid training! We will train you in leadership skills and educational coaching models. 4. Flexible scheduling: Work from 6 weeks up to 10 weeks this summer. 5. Gain Valuable Experience: Build your resume while having a ton of fun this summer! Many of our supervisors have gone on to educational leadership positions in future years. **We will only review applications submitted online. Please do not send information or submit inquiries via email or phone. We begin recruiting for summer in January and positions are filled on a 'rolling' basis. Experience and Skills Requirements: K-12 school or similar experience required Experience managing/coaching adults Experience managing schedules or planning events Comfortable with a range of technology, including a variety of software ideal but not required Comfortable traveling to multiple sites within your region throughout the day Strong problem solving skills Knowledge of effective instructional practices Comfortable giving feedback to and evaluating teachers of all levels Available to commit to the whole summer season (typically the week after local schools let out through the week before school starts back, but varies by region) Available for limited evening meetings in May prior to the start of summer Available for one Saturday face to face meeting to kickoff the summer Available to start training online at your own pace starting in May Bachelor's degree or 5+ years of relevant work experience required Job Benefits Paid tolls Partial mileage reimbursement for all travel Paid training
    $23 hourly 5d ago
  • Field Service Supervisor - Gas Meter in Winston Salem, NC

    Honeywell 4.5company rating

    Service supervisor job in Kernersville, NC

    As a Gas Meter Supervisor here at Honeywell, you will lead a team of gas meter installers, ensuring all meters both residential and commercial, complying with state and federal regulations. This role will require solid understanding of the process, procedure and system to produce high quality work. You will solve moderately complex problems and consider alternative solutions to potential issues, before making a recommendation on the path forward. Additionally, you will use analytical skills and judgment to recommend the best solution. You will be responsible for planning and working with management to meet business goals and objectives in addition to maintaining compliance while providing best in class customer service. It is expected that your decisions will impact on the quality, efficiency and effectiveness of the projects. You will report directly to our operations Manager and you'll work out of our Winston-Salem, NC. With the ability to travel as needed. KEY RESPONSIBILITIES * Supervising day-to-day and long-range activities for a team of hourly and professional employees both represented and non-represented. * Prioritizing and assigning resources to ensure tasks are completed in a timely manner and team project goals and operational objectives are met in accordance with applicable regulations, policies and procedures. * Coordinating with other supervisors and teams to meet requirements * Provide coaching, training and developing team members on tasks, skill proficiency and performance on a routine basis. * Maintain customer satisfaction through timely and thorough communication * Participates in and facilitates the interviewing, hiring and onboarding of new employees in partnership with HR. * Work with Manager and other team members to develop and implement strategies to optimize field service operations and improve customer satisfaction * Assign and schedule field service technicians to meet customer demands and service level agreements * May work extended hours beyond normal business hours as needed. * Champion Quality Assurance and Quality Control on all projects. * Drive results through performance management of external and indirect resources including setting expectations, evaluating results and taking corrective action as needed. * Follows organizational policies and procedures * Monitor budget variances and act when and where needed * Review and approve work orders, progress reports, field, invoices, as built record and bid contras to ensure compliance with company standards and policies * Coordinate with internal and external service providers and support other units to act in the field and ensure that work is performed as planned and scheduled * Supervise staff selection, development and retention. Establish and monitors work goals and objectives * Strong communication skills with all levels of the organization YOU MUST HAVE * 5 or more years of experience in gas industry focused on capital construction and maintenance and /or experience in field inspection activities, project control activities, process improvements, business systems. * Outstanding interpersonal skills for establishing and maintaining effective working relationships * Contract and performance management capabilities * Operator Qualifications knowledge WE VALUE * Results-oriented approach * Strong business acumen ABOUT HONEYWELL Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: click here THE BUSINESS UNIT Provide building services through a team of dedicated experts both on-site at a customer's building or via remote services capabilities. We help buildings of every size with our smart, customized solutions to help optimize an entire facility or building portfolio with managed services, remote building operations, predictive maintenance software, energy management, and cybersecurity protection. BENEFITS OF WORKING FOR HONEYWELL In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information: ******************************* The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Posting Date: 1/06/2025.
    $40k-62k yearly est. 13d ago
  • Service Supervisor

    Ingersoll Rand 4.8company rating

    Service supervisor job in Greensboro, NC

    Service Supervisor BH Job ID: 3527 SF Job Req ID: 16456 Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Job title: Service Supervisor Location: Greensboro, NC About Us Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gasses, and powers - to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future. Job Overview: The Service Supervisor in the compressed air commercial segment is responsible for leading the local service function for the full life cycle of the equipment to achieve exceptional customer satisfaction. This encompasses supporting the sales team to grow the business, collaborating with service coordination, and managing a Service Technician team that installs, repairs and maintains all makes of rotary screw and reciprocating air compressors and compressed air system components. The Service Supervisor also has responsibility for the Service P&L for their Customer Center. Responsibilities: * Effectively attract, coach, counsel, train, develop, and retain all service employees. Drive continuous improvement through company performance management process and technical product training programs available. Develop employee skill levels, including customer service, process improvement, and technical skills to the highest degree possible. * Collaborate with the service coordination function to respond efficiently to customers, ensure technicians' training and skill level is appropriately matched to service customers, and ensure resources are effectively leveraged across the service area to maximize Service Technician utilization. This includes balancing customer requests for emergency repair, regular maintenance contracts, scheduled work and upgrades, installations, replacement components, and long-term service agreements. * Collaborate with the sales function to consult on service agreements; attend customer meetings to win new and grow existing; service business; provide service support for installations; and drive new service business through Service Technician generated leads, quotes, and requests for proposals. * Maximize cash flow by ensuring invoices are generated immediately upon completion of work and warranty claims are filed accurately and timely, managing expense budgets, and increasing utilization of the service team. Ensure that standard service work processes are created and followed. Improve transactional processes impacting the customer experience and increase overall customer satisfaction. * Effectively manage service team inventory to maintain accuracy, reduce year-end write-offs, and maintain SOX compliance through detailed reporting and regular cycle counts. * Ensure environmental, health and safety compliance within service team. Provide training to all employees to ensure all service personnel follow and maintain safe and productive work habits in the shop, as well as at the customer site. * Other duties as assigned to support the service business and ensure customer satisfaction. Requirements: * Associate's Degree * 3+ years' experience in an industrial sales business setting. * 3+ years' experience in managing teams of people * Must possess a valid driver's license for a minimum of 12 months no major or frequent traffic violations including, but not limited to: DUI in the previous 5 years, Hit & Run, License Suspension, Reckless/Careless Driving, or multiple smaller infractions or preventable collisions in the previous 3 years. Core Competencies: * Advanced operating knowledge of Microsoft office software and other basic computer usage. Proficiency with hand held computer (i.e. Smartphone, iPad) and network bases. * Advanced verbal/written communication skills * Advanced customer service skills including conflict resolution, communication, negotiation, etc. Preferences: * Bachelor's degree in engineering, engineering technology, business * 3+ years' experience in managing teams of people, processes and budgets strongly preferred, or an equivalent combination of relevant experience coaching, training and mentoring as a peer-leader. * Ability to work in diverse conditions at times requiring interpretation or deviation from standard processes including but not limited to mechanical equipment rooms with exposure to noisy operating equipment, exposure to extreme weather conditions, precarious places, and risk of electrical shock (high voltage) with NFPA or equivalent standards. Travel & Work Arrangements/Requirements * Frequent regional travel to customers is required, which may include outdoor work and/or work in mechanical/equipment rooms. Company vehicle provided. * Ability to work in diverse conditions at times requiring interpretation or deviation from standard processes including but not limited to mechanical equipment rooms with exposure to noisy operating equipment, exposure to extreme weather conditions, precarious places, and risk of electrical shock (high voltage) with NFPA or equivalent standards. * This position is highly physical and requires regular use of hands, fingers, walking, stooping, and kneeling. It requires employees to regularly lift and or move weight limits in line with the safety policy. What we Offer At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit *************
    $71k-97k yearly est. 29d ago
  • Service Supervisor - Loxley Chase

    Synco Properties

    Service supervisor job in Winston-Salem, NC

    SYNCO Properties, Inc. is a dynamic customer-focused real estate management company dedicated to fostering strong communities and delivering exceptional service. We pride ourselves on our collaborative team environment, commitment to professional growth, and the opportunity to make a meaningful impact on the lives of our residents and clients. Additionally, we offer a competitive benefits package designed to support the well-being and success of our team members, including the following: Competitive Salaries and Bonus Programs Medical, Dental, Vision Insurance Short- and Long-Term Disability (STD/LTD) Life Insurance Virtual Mental Health - Talk Space 401(K) Plan with Company Match Competitive Paid Time Off Program Paid Holidays Generous Employee Apartment Rental Discounts On-call Appreciation - $150 per week while on-call Training, Promotional Opportunity and Advancement Wellness Reimbursements - Up to $200 Annually New Employee Referral Program - $1,000 Position Summary The Service Supervisor is responsible for participating in and supervising the on-going routine maintenance of the property and grounds, the overall cleanliness and curb appeal, and service to the residents of the community. He/she ensures that the preventive maintenance program minimizes the need for repairs and preserves the physical property for maximum life. They are also responsible for advising and coordinating with the Community Manager any problem areas and abnormal maintenance problems and service requests. The Service Supervisor ensures efficiency, compliance, and customer satisfaction. Key Responsibilities include: Inventory & Documentation Manage parts and equipment inventory, preventive maintenance schedules, and records for repairs, replacements, warranties, and maintenance files. Submit accurate and timely management reports, OSHA documentation, and Worker's Compensation records. Contractor Management Schedule on-call staffing and oversee outside contractors for repairs and turn processes. Negotiate contracts, provide job scopes for quotes, and ensure contractor compliance with terms, quality, and timelines. Monitor contractor behavior and report issues to appropriate management personnel. Maintenance Oversight Supervise building maintenance, including mechanical, electrical, plumbing, carpentry, grounds, pools, and other areas. Implement and maintain preventive maintenance programs for unit turnovers and safety protocols. Ensure timely completion of service requests and emergency maintenance, adhering to a 24-hour response goal. Customer Service Promote professionalism and diplomacy in interactions with residents, staff, vendors, and contractors. Training & Supervision Train and evaluate maintenance staff, ensuring compliance with OSHA, EPA, and corporate safety standards. Address performance issues and maintain confidentiality of resident and company information. Purchasing & Energy Conservation Maintain inventory, control purchases, and ensure cost-effective procurement of parts and materials. Implement energy conservation measures in vacant units, common areas, and operations. Additional Duties Maintain pool compliance logs, inspect grounds daily, and ensure adherence to key policies. Respond to on-call emergencies as required and complete other duties as assigned. Qualifications and Skill Requirements A qualified candidate will have a minimum of 5 years residential apartment maintenance experience including the following skill sets: HVAC, heat pump repair, appliance repair, electrical circuits, aluminum wiring upfitting (if any), electrical controls, air balancing, test equipment, power tools, refrigeration, carpentry, locks, plumbing, concrete and paving repairs, residential sewer systems, welding, piping, shingle and flat roof repairs, and landscaping required. Additional Requirements include: High school diploma or GED Some college credits/college degree, supervision courses preferred. CPO certification required HVAC/CFC Universal Certification required Capable of lifting a minimum of 50lbs, walking the property, climbing stairs and working from ladders. Must maintain a valid driver's license and vehicle insurance at all times Required after hours and weekend on-call support Light computer skills preferred Regulatory and environmental certifications such as lead, asbestos, renovations and repairs preferred. Above average verbal and written communication skills required. We look forward to your reviewing your qualifications to join our team!
    $36k-59k yearly est. Auto-Apply 60d+ ago
  • Dining Services Supervisor

    Everyage

    Service supervisor job in Lexington, NC

    Under the direction of the Director of Dining, Dietitian, or Center Administrator, the Dining Services Supervisor supervises all operations in dining to assure satisfaction and client retention. Responsibilities may include but are not limited to any of the following duties and functions:Directs daily operations of food service operations in dining room to ensure employees have appropriate equipment, inventory, and resources to perform their jobs and meet goals and deadlines.Directs catering operations, including waited table service, bars, continuous break stations, and buffet lines.Supervises day-to-day work activities by delegating authority, assigning, and prioritizing activities and monitoring operating standards.Manages by providing positive and constructive feedback to employees in order to reward, coach, correct, and motivate.Establishes a safe work environment for employees by providing safety-related training and equipment maintenance, and by ensuring compliance with UCHS and Sodexo safety and loss prevention programs and with standards. Establishes operating standards, implements quality improvements, and communicates them to employees. Works alone or part of a team preparing the set up and serving of prepared meals for residents.Directs cleaning procedures and assures that all sanitation standards are met. Instructs workers in methods of performing duties and supervises and coordinates work of employees to promote efficient operation.Responsible for overall operation of the facility's dining rooms.Cleans work areas, tables, cabinets, and food prep equipment.Screens and selects food service personnel in consultation with Director of Dining Services.Orients, trains, supervises, disciplines, and evaluates new food service personnel.Minimal Education:High school diploma preferred. Minimal Experience:One year food service/kitchen experience in a hospital, institutional or restaurant setting preferred. Experience in long term care or health care is preferred.Other Qualifications:Certification as a ServSafe Certified Food Protection Manager required. Hours - Monday to Friday ; 7a - 4p
    $36k-59k yearly est. Auto-Apply 13d ago
  • Supervisor, Revenue Cycle Management

    Adapthealth

    Service supervisor job in High Point, NC

    Supervisor, RCM AdaptHealth is a premier full-service home medical equipment company in the United States - offering a full-scope of cost-efficient HME and respiratory care products and services that aim to keep patients comfortable and thriving in their own homes. We are dedicated to pursuing better and use technology, process and the power of our national network to do so. We have a relentless commitment to using innovation to transform the durable medical equipment industry, break the status quo and provide the best quality care. Position Summary: The Supervisor of Revenue Cycle Management is responsible for overseeing the day-to-day activities of revenue cycle process of their team. Ensure a smooth operational flow of the department activities working in conjunction with a multitude of external sources, including but not limited to: Insurance Contract Managers, Insurance Agents, Referral Sources, Doctors/Physicians, and ultimately our patients. Essential Functions and Job Responsibilities: Oversee the day-to-day activities of the team regardless of location Prepare reports as needed for various departments and leadership Responsible for holding self and team members accountable for meeting performance expectations Assist in setting and maintaining department standards set forth by Manager Assure employees are reaching their potential goals Assist with responsibilities of one on one and general staff meeting Assist in training and remediation as needed Supports leadership in oversight of designated Revenue Cycle Management domestic and offshore staff as needed to ensure all RCM functions are worked within the established timeframes Ensures valid insurance information provided to our patients is accurate and complete. Works with staff to resolve discrepancies and improve accuracy ongoing Maintains a strong working knowledge of both upstream and downstream processes Responsible for providing feedback and recommendations on improving systems and processes Improves processes within department emphasizing quality and efficiency, while identifying and removing bottlenecks Anticipates and resolves problems demonstrating good judgment Report audit metrics for employees to monitor accuracy and productivity rates Take escalated phone calls that cannot be effectively resolved by team members Identify trends and root causes related to inaccurate insurance billing, and report to manager while resolving account errors Conduct team meetings to educate on insurance guidelines, claim denials, and re-training efforts on accounts incorrectly worked Investigate escalated insurance billing inquiries and inaccuracies and take appropriate action to resolve the account Keeps abreast of all reimbursement billing procedures of third party, private insurance, and government regulations to ensure compliance with current processes Develop and maintain working knowledge of current HME products and services offered by the company Work with leaders and contract price table management to assure that all accurate billing and payor information is added into the AdaptHealth system Ensure the team completes all month end processes prior to month end close Develop and maintain working knowledge of current HME products and services offered by the company Maintain patient confidentiality and function within the guidelines of HIPAA Completes assigned compliance training and other educational programs as required Maintains compliant with AdaptHealth's Compliance Program Perform other related duties as assigned Management/Supervision: Responsible for selection and hiring of qualified staff, ensuring an effective on-boarding, and providing comprehensive training and regular feedback Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards Establishes annual goals and objectives for the department based on the organization's strategic goals Responsible for achieving organizational performance and retention goals, including timely completion of performance evaluations Competency, Skills and Abilities: Leadership Skills Strong ability to co-manage in a multi-site environment Independent Thinker and Decision Maker Strong analytical and problem-solving skills with attention to detail Excellent verbal and written communication Excellent customer service skills Proficient computer skills and knowledge of Microsoft Office specifically Excel Ability to prioritize and manage multiple projects Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction Education and Experience Requirements: High School diploma required, Associate degree from an accredited college preferred Two (2) years relevant experience in health care administrative, financial, insurance customer services, claims, billing, home health and/or medical terminology training is required Exact job experience is considered as management of any of the above tasks in a Medicare certified HME or health care environment that routinely bills insurance. Physical Demands and Work Environment: Work environment may be stressful at times, as overall office activities and work levels fluctuate Must be able to bend, stoop, stretch, stand, and sit for extended periods of time Subject to long periods of sitting and exposure to computer screen Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use Must be able to lift 30 pounds as needed May be exposed to angry or irate customers or patients This position if primarily performed within an office building Excellent ability to effectively communicate both verbally and written with customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy Benefits Medical Dental Vision Paid Time Off 401k AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.
    $46k-79k yearly est. 8d ago
  • Support Services Supervisor

    Winston-Salem State University 3.8company rating

    Service supervisor job in Winston-Salem, NC

    The primary purpose of the Support Services Supervisor - Mail Room is to oversee the processing of all incoming and outgoing mail for the campus community. This role ensures that proper controls are in place for the retail window service operations while consistently delivering excellent customer service across all related processes. As part of the Business & Auxiliary Services department, the Post Office is committed to providing exceptional service to our campus community. If you are passionate about making a difference and thrive in an environment that values customer service, teamwork, and community engagement, we encourage you to apply. Join us and become part of a team that takes pride in delivering services that enhance the WSSU experience every day. Preferred Years Experience, Skills, Training, Education Preferred experience includes working in a USPS or mailroom environment, with a minimum of four years in a supervisory role.
    $33k-41k yearly est. 60d+ ago
  • Ops Supervisor I

    CMA CGM Group 4.7company rating

    Service supervisor job in Whitsett, NC

    CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us? Pay Range: 73,600 YOUR ROLE Are you known for your leadership skills? Are you passionate about coordinating logistics activities? If so, we have an opportunity that would allow you to oversee transportation and customs processes, providing customer service for shipment, receipt and documentation of imported/exported products in accordance with federal and foreign regulations. WHAT ARE YOU GOING TO DO? * Develop and provide excellent customer service to internal and external customers at all times. * Provide responsible supervision and control for all departmental activities. Assist in the retention and training efforts of staff and of customers. Conduct meetings with staff to assess group's overall status, discuss ideas for improvement and inform staff of new developments. Address all employee performance problems promptly and directly in accordance with personnel policies. * Oversee performance statistics. Review and monitor shipment documentation for accuracy. Examine various documents including invoices, bills of lading, and shipping statements to ensure compliance with federal and foreign regulations governing the shipment, receipt, and documentation of imported/exported products. * Compute duties, tariffs, price conversions, weight, and volume of merchandise exported/imported to and from foreign destinations. Communicate with customs officials as appropriate to obtain release of incoming freight and resolve delays. * Establish, monitor, and revise policies, procedures and service standard for customs clearance operations as dictated and allowed by applicable regulations. Ensure all policies and procedures are consistently administered. * Identify areas of concern in clients' import and export processes through monitoring of team performance against company and client standards, regular audit of shipment documents and accounting, and periodic client reviews. * Communicate with operations manager regarding progress and problems or issues. Maintain flexible work schedule include outside normal business hours and after hours on call rotation. * Effectively participate in and/or supervise department projects related to assigned area of responsibility. WHAT ARE WE LOOKING FOR? * Education and Experience: High School Diploma or GED, Minimum four years related experience. Minimum one year supervisory experience; Bachelor's Degree in International Business, Logistics or Supply Chain Management, Transportation, Finance or related discipline preferred or equivalent combination of work experience and education. Three years of industry experience preferred. * Credentials: Working knowledge of ITAR, Import Brokerage, Export Compliance, Hazmat Regulations and recordkeeping; Some professional certifications may be required. * Skills: Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications. * Characteristics: Ability to allocate work assignments; Proven experience in problem analysis, presentation of alternatives and implementing solutions; Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; Ability to write reports, business correspondence, and procedure manuals. WHAT DO WE HAVE TO OFFER? With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role. ABOUT TOMORROW We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (how about sales or supply chain?) or find your own path. Join CEVA for a challenging and rewarding career. #LI-KS1 CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment. CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities. Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: ************************************. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar. Information provided is true and accurate. False statements or information will result in the application voided. Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage. Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan. Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan. 401(k) with company match. Flexible Paid Time Off programs including company paid holidays. Tuition reimbursement program.
    $33k-51k yearly est. Easy Apply 4d ago

Learn more about service supervisor jobs

How much does a service supervisor earn in Greensboro, NC?

The average service supervisor in Greensboro, NC earns between $29,000 and $75,000 annually. This compares to the national average service supervisor range of $34,000 to $80,000.

Average service supervisor salary in Greensboro, NC

$47,000

What are the biggest employers of Service Supervisors in Greensboro, NC?

The biggest employers of Service Supervisors in Greensboro, NC are:
  1. Gardner Denver
  2. Bowlero
  3. Guilford Technical Community College
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